McKesson
Columbus, Ohio
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a Software Engineer with deep interest and experience in Identity & Access Management (IAM) to help design, build, and secure authentication and authorization capabilities across CoverMyMeds' platforms. This role sits on a core IAM platform team that owns end-user identity, federated authentication, and authentication infrastructure for web applications, partnering closely with Security, Product, and other engineering teams. This is a hands-on individual contributor role in a product-oriented, Kanban-driven environment, where impact is achieved through technical depth, secure engineering practices, and collaboration. What You'll Do Identity Engineering & Integrations Design, build, and maintain authentication and authorization solutions using OIDC, OAuth 2.0, and SAML . Integrate applications and APIs with identity platforms such as Okta, Auth0, Ping, or Microsoft Entra ID . Implement SSO, MFA, federated authentication, session management, and secure token handling . Contribute to identity services such as login gateways, authorization middleware, claims transformation, and access policy enforcement. Support SMART on FHIR (OAuth 2.0) use cases and unified authentication initiatives. Security & Standards Apply industry-standard security practices including least privilege, secure defaults, defense in depth, and secure secret handling . Partner with Security on threat modeling, risk reviews, and secure SDLC practices . Implement identity solutions aligned with NIST-based identity and access control principles . Software Development & Delivery Build production-quality systems using one or more of JavaScript/TypeScript, Ruby, Python, or C# . Write clean, testable, maintainable code with strong engineering discipline (CI/CD, code reviews, automated testing). Create clear technical documentation for APIs, integrations, and operational support. Participate in on-call or operational support for critical identity services as needed. Ways of Working Work within a Kanban delivery model , managing flow and continuously improving quality and throughput. Collaborate with Product, Security, and stakeholders to define outcomes and manage tradeoffs. Bring an enterprise-first mindset , constructively challenging designs and contributing new ideas. Priority will be given to candidates who reside in the Columbus , OH metropolitan area. We are unable to provide sponsorship for this role now or in the future. Minimum Qualifications Degree or equivalent and typically requires 4+ years of relevant experience Education Degree not required . Critical Skills: 4+ years' experience building and shipping production software as an individual contributor. Deep experience (4+ years) with Okta and/or Auth0 (policies, apps, federation, claims). Hands-on experience (4+ years) implementing or integrating authentication and authorization using OIDC, OAuth 2.0, and/or SAML. Strong understanding of secure engineering practices and common identity threats. Experience working in at least one of the following: JavaScript/TypeScript, Ruby, Python, C# . Ability to collaborate across engineering, product, and security teams and communicate technical decisions clearly. Preferred Qualifications Experience with SMART on FHIR , SCIM, directory integrations, or identity lifecycle management. Familiarity with RBAC/ABAC , claims-based authorization, or policy engines. Experience in regulated environments and audit support. Experience improving reliability of critical auth systems (SLIs/SLOs, graceful degradation). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $100,100 - $166,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to . Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a Software Engineer with deep interest and experience in Identity & Access Management (IAM) to help design, build, and secure authentication and authorization capabilities across CoverMyMeds' platforms. This role sits on a core IAM platform team that owns end-user identity, federated authentication, and authentication infrastructure for web applications, partnering closely with Security, Product, and other engineering teams. This is a hands-on individual contributor role in a product-oriented, Kanban-driven environment, where impact is achieved through technical depth, secure engineering practices, and collaboration. What You'll Do Identity Engineering & Integrations Design, build, and maintain authentication and authorization solutions using OIDC, OAuth 2.0, and SAML . Integrate applications and APIs with identity platforms such as Okta, Auth0, Ping, or Microsoft Entra ID . Implement SSO, MFA, federated authentication, session management, and secure token handling . Contribute to identity services such as login gateways, authorization middleware, claims transformation, and access policy enforcement. Support SMART on FHIR (OAuth 2.0) use cases and unified authentication initiatives. Security & Standards Apply industry-standard security practices including least privilege, secure defaults, defense in depth, and secure secret handling . Partner with Security on threat modeling, risk reviews, and secure SDLC practices . Implement identity solutions aligned with NIST-based identity and access control principles . Software Development & Delivery Build production-quality systems using one or more of JavaScript/TypeScript, Ruby, Python, or C# . Write clean, testable, maintainable code with strong engineering discipline (CI/CD, code reviews, automated testing). Create clear technical documentation for APIs, integrations, and operational support. Participate in on-call or operational support for critical identity services as needed. Ways of Working Work within a Kanban delivery model , managing flow and continuously improving quality and throughput. Collaborate with Product, Security, and stakeholders to define outcomes and manage tradeoffs. Bring an enterprise-first mindset , constructively challenging designs and contributing new ideas. Priority will be given to candidates who reside in the Columbus , OH metropolitan area. We are unable to provide sponsorship for this role now or in the future. Minimum Qualifications Degree or equivalent and typically requires 4+ years of relevant experience Education Degree not required . Critical Skills: 4+ years' experience building and shipping production software as an individual contributor. Deep experience (4+ years) with Okta and/or Auth0 (policies, apps, federation, claims). Hands-on experience (4+ years) implementing or integrating authentication and authorization using OIDC, OAuth 2.0, and/or SAML. Strong understanding of secure engineering practices and common identity threats. Experience working in at least one of the following: JavaScript/TypeScript, Ruby, Python, C# . Ability to collaborate across engineering, product, and security teams and communicate technical decisions clearly. Preferred Qualifications Experience with SMART on FHIR , SCIM, directory integrations, or identity lifecycle management. Familiarity with RBAC/ABAC , claims-based authorization, or policy engines. Experience in regulated environments and audit support. Experience improving reliability of critical auth systems (SLIs/SLOs, graceful degradation). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $100,100 - $166,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to . Join us at McKesson!
McKesson
Richmond, Virginia
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking an experienced AI Developer/Engineer (Level 3) to design, develop, and deploy enterprise-grade generative AI solutions. This role requires deep expertise in modern AI application frameworks, cloud platforms, and the ability to work independently while collaborating across cross-functional teams. The ideal candidate will drive AI initiatives from concept through production, ensuring solutions meet security, compliance, and performance standards. Key Responsibilities Design, develop, and maintain generative AI applications utilizing RAG architectures, agentic workflows, and modern orchestration patterns Architect and implement solutions using Azure and GCP services, including Vertex AI, Agent Builder, ADK, and Gemini foundation models Build and optimize embedding pipelines and vector retrieval systems using best practices for semantic search and knowledge retrieval Develop and integrate applications with enterprise orchestration platforms such as Salesforce AgentForce, Microsoft Copilot, and Snowflake Cortex AI Lead AI projects through the complete software development lifecycle (SDLC), from requirements gathering to production deployment and monitoring Design and implement prompt engineering strategies, including prompt versioning, management, and optimization for production systems Implement LLM evaluation frameworks to measure response quality, accuracy, and relevance across AI applications Implement AI observability mechanisms, define key performance indicators (KPIs), and establish monitoring dashboards for model performance and application health Monitor and optimize LLM API costs and token usage to ensure cost-effective operation at scale Ensure all AI solutions comply with enterprise security, privacy, and regulatory requirements Collaborate with data engineering, platform, and business teams to deliver integrated AI solutions that meet organizational objectives Provide technical guidance and mentorship to junior team members on AI development best practices Evaluate emerging AI technologies and recommend adoption strategies aligned with business goals Experience 5+ years of overall professional software engineering experience 3+ years of hands-on experience developing AI/ML or generative AI applications, including Production deployment of GenAI solutions (e.g., RAG, agentic workflows) End-to-end SDLC ownership in enterprise environments Demonstrated experience operating AI systems in secure, regulated, enterprise-scale environments Education Bachelor's degree in Business, Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field, Master's degree in a related field preferred An equivalent combination of education, training, and relevant hands-on experience may be considered Certifications ( Preferred not required) Google Cloud - Professional Machine Learning Engineer Google Cloud Generative AI Engineer (or equivalent GenAI specialization) Google Cloud - Professional Cloud Architect Microsoft Certified: Azure AI Engineer Associate We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $104,600 - $174,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking an experienced AI Developer/Engineer (Level 3) to design, develop, and deploy enterprise-grade generative AI solutions. This role requires deep expertise in modern AI application frameworks, cloud platforms, and the ability to work independently while collaborating across cross-functional teams. The ideal candidate will drive AI initiatives from concept through production, ensuring solutions meet security, compliance, and performance standards. Key Responsibilities Design, develop, and maintain generative AI applications utilizing RAG architectures, agentic workflows, and modern orchestration patterns Architect and implement solutions using Azure and GCP services, including Vertex AI, Agent Builder, ADK, and Gemini foundation models Build and optimize embedding pipelines and vector retrieval systems using best practices for semantic search and knowledge retrieval Develop and integrate applications with enterprise orchestration platforms such as Salesforce AgentForce, Microsoft Copilot, and Snowflake Cortex AI Lead AI projects through the complete software development lifecycle (SDLC), from requirements gathering to production deployment and monitoring Design and implement prompt engineering strategies, including prompt versioning, management, and optimization for production systems Implement LLM evaluation frameworks to measure response quality, accuracy, and relevance across AI applications Implement AI observability mechanisms, define key performance indicators (KPIs), and establish monitoring dashboards for model performance and application health Monitor and optimize LLM API costs and token usage to ensure cost-effective operation at scale Ensure all AI solutions comply with enterprise security, privacy, and regulatory requirements Collaborate with data engineering, platform, and business teams to deliver integrated AI solutions that meet organizational objectives Provide technical guidance and mentorship to junior team members on AI development best practices Evaluate emerging AI technologies and recommend adoption strategies aligned with business goals Experience 5+ years of overall professional software engineering experience 3+ years of hands-on experience developing AI/ML or generative AI applications, including Production deployment of GenAI solutions (e.g., RAG, agentic workflows) End-to-end SDLC ownership in enterprise environments Demonstrated experience operating AI systems in secure, regulated, enterprise-scale environments Education Bachelor's degree in Business, Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field, Master's degree in a related field preferred An equivalent combination of education, training, and relevant hands-on experience may be considered Certifications ( Preferred not required) Google Cloud - Professional Machine Learning Engineer Google Cloud Generative AI Engineer (or equivalent GenAI specialization) Google Cloud - Professional Cloud Architect Microsoft Certified: Azure AI Engineer Associate We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $104,600 - $174,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Larkin Benefit Administrators
Phoenix, Arizona
Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI54342ea8c5-
Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI54342ea8c5-
Center for Oral and Maxillofacial Surgery
Madison, Wisconsin
This is an in-person, Monday-Friday position at our West location: 7007 Old Sauk Road, Madison, WI 53717 The RCM Specialist I is an individual contributor role on the RCM team, responsible for front-end and mid-cycle revenue cycle tasks with a primary focus on insurance verification, claim submission, and customer service. This role ensures accurate eligibility and benefit gather across dental or medical payers, clean pre-authorization and claim generation, timely insurance processing, and a positive experience for patients and supported offices. The ideal candidate has a working knowledge of dental and medical billing processes, is detail-oriented, and is committed to delivering excellent service to both internal stakeholders and patients. KEY RESPONSIBILITIES Perform all assigned RCM activities in accordance with best practices and internal SOPs. Verify insurance coverage and benefits for scheduled patients using payer portals or phone calls. Accurately enter and update insurance information in the practice management system. Confirm eligibility, plan limitations, and coordination of benefits to ensure claims are submitted cleanly in the appropriate billing order. Submit pre-determination and pre-authorizations requested by the patient or supporting practices with all necessary clinical attachments, follow-up on processing status, and notify practice of status return in a timely manner ensuring treatment is not delayed. Prepare and submit claims (electronic, paper, or via portal) in accordance with payer-specific requirements and timelines. Review rejected claims, identify causes, and resubmit corrected claims as needed. Respond promptly and professionally to patient and office inquiries related to billing, insurance coverage, and balances. Assist in creating and sending patient statements and following up on outstanding balances as directed. Document all insurance verification results, pre-authorization and claim submissions, and patient interactions thoroughly and clearly. Escalate issues related to claim delays, system errors, or patient concerns to the appropriate RCM team members or supervisors. Maintain compliance with HIPAA, payer guidelines, and internal policies. Participate in team meetings and training sessions to stay current on processes, tools, and payer updates. Support other RCM functions as needed to ensure a smooth and efficient revenue cycle process. Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. KPIs include but may not be limited to: Collection Rate: Monitor and report on the net collection rate, analyzing performance against targets. Collaborate with the team to identify opportunities for improvement. Days in AR: Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. Investigate and address any delays or bottlenecks that may be causing extended days in AR. % AR Over 90 Days: Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. Work with the team to reduce the percentage of aged receivables by implementing strategies to resolve outstanding claims and payments. Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and others ESSENTIAL QUALIFICATIONS Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process Must be knowledgeable of reimbursement/compliance process and procedures with all payors Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office-strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills. Data entry and 10-key by touch. Strong interpersonal and organizational skills. Ability to work within a team setting and as an individual contributor. Excellent oral and written communication skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Organized work habits, accuracy, and proven attention to detail with strong analytical skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred PIa22b4a623bf9-6640
This is an in-person, Monday-Friday position at our West location: 7007 Old Sauk Road, Madison, WI 53717 The RCM Specialist I is an individual contributor role on the RCM team, responsible for front-end and mid-cycle revenue cycle tasks with a primary focus on insurance verification, claim submission, and customer service. This role ensures accurate eligibility and benefit gather across dental or medical payers, clean pre-authorization and claim generation, timely insurance processing, and a positive experience for patients and supported offices. The ideal candidate has a working knowledge of dental and medical billing processes, is detail-oriented, and is committed to delivering excellent service to both internal stakeholders and patients. KEY RESPONSIBILITIES Perform all assigned RCM activities in accordance with best practices and internal SOPs. Verify insurance coverage and benefits for scheduled patients using payer portals or phone calls. Accurately enter and update insurance information in the practice management system. Confirm eligibility, plan limitations, and coordination of benefits to ensure claims are submitted cleanly in the appropriate billing order. Submit pre-determination and pre-authorizations requested by the patient or supporting practices with all necessary clinical attachments, follow-up on processing status, and notify practice of status return in a timely manner ensuring treatment is not delayed. Prepare and submit claims (electronic, paper, or via portal) in accordance with payer-specific requirements and timelines. Review rejected claims, identify causes, and resubmit corrected claims as needed. Respond promptly and professionally to patient and office inquiries related to billing, insurance coverage, and balances. Assist in creating and sending patient statements and following up on outstanding balances as directed. Document all insurance verification results, pre-authorization and claim submissions, and patient interactions thoroughly and clearly. Escalate issues related to claim delays, system errors, or patient concerns to the appropriate RCM team members or supervisors. Maintain compliance with HIPAA, payer guidelines, and internal policies. Participate in team meetings and training sessions to stay current on processes, tools, and payer updates. Support other RCM functions as needed to ensure a smooth and efficient revenue cycle process. Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. KPIs include but may not be limited to: Collection Rate: Monitor and report on the net collection rate, analyzing performance against targets. Collaborate with the team to identify opportunities for improvement. Days in AR: Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. Investigate and address any delays or bottlenecks that may be causing extended days in AR. % AR Over 90 Days: Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. Work with the team to reduce the percentage of aged receivables by implementing strategies to resolve outstanding claims and payments. Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and others ESSENTIAL QUALIFICATIONS Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process Must be knowledgeable of reimbursement/compliance process and procedures with all payors Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office-strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills. Data entry and 10-key by touch. Strong interpersonal and organizational skills. Ability to work within a team setting and as an individual contributor. Excellent oral and written communication skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Organized work habits, accuracy, and proven attention to detail with strong analytical skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred PIa22b4a623bf9-6640