1186 CRM jobs

I am currently recruiting for an exciting Systems Data Analyst opportunity based on the outskirts of Weybridge. The role of Systems Data Analyst is to maintain and upgrade data storage systems around the college. Main CRM: Capita SIMMS (others bespoke) Systems Data Analyst Core skills: Relation...... click apply for full job details

I am currently recruiting for an exciting Systems Data Analyst opportunity based on the outskirts of Weybridge. The role of Systems Data Analyst is to maintain and upgrade data storage systems around the college. Main CRM: Capita SIMMS (others bespoke) Systems Data Analyst Core skills: ..... click apply for full job details

Avanti Recruitment key client based in London is seeking an experienced Business Analyst / Product Owner to join an exciting team on a new greenfield project. As a Product Owner, it is your responsibility to own the successful development and delivery of new customer features, system enhancements and system bug resolutions. You will be part of an Agile development team and personally responsible for liaising with stakeholders, signing off on solution approaches, user stories, acceptance criteria and user experience designs to ensure the solution is fit for purpose and delivers an optimal customer experience. Key Duties and Responsibilities: Key duties and responsibilities will be as follows but not limited to: Owning the end to end Agile development life cycle from requirement, testing to release and training Ensuring Agile rhythms in place - stand-ups, demos, retrospectives Mentoring and developing Business Analysts' hard and soft skills Documenting and maintaining high-level project plans and timelines, keeping stakeholders up to date Working closely with Business Analysts to turn high-level requirements into user stories Managing the product backlog and agreeing on priorities for development sprints Working closely with the business and stakeholders, understanding needs, managing expectations and ensuring outputs are accurate and deliver benefit Facilitating workshops and meetings with multiple stakeholders Building relationships internally and with the development teams in order to maintain the right balance between quality and velocity Key Skills Knowledge or experience working with a CRM and/or in a digital environment Project Methodology experience in Agile Experience with Behaviour Driven Development (BDD) Ability to design simple solutions and processes that meet complex business needs Eye for detail and quality Strong stakeholder management Clear communication skills, appropriate for all levels within the business

Customer Support Adviser, 1st/2nd Line Support (£18,000-£20,000 + £6,000 shift allowance for the unsociable hours 14:30-23:00) One of Leicester's leading producers of bespoke software to a global market has opened a new 1st/2nd line support role within their growing organisation. Within this role you be at the forefront of the organisation and customer support team which provide the highest-level customer service. Work hours would be 14:30-23:00 This opportunity is ideal for someone looking to break into the IT industry and set the foundations to an exciting career. Within this support position you would be the first point of contact for all customer enquiries, responsible for providing telephone and remote desktop support to many corporate clients. You should have good technical skills and the ability to communicate complex solutions in a coherent and articulate manner. The Role: - Processing Support requests (calls/emails/voicemails) - Customer support live chat - Issue resolution for customer cases - Maintaining customer communication and ensuring case closure - Assess case priorities - Understand Networking and network stability - To uphold an excellent knowledge and understanding of their bespoke software, products and services - WORK HOURS 14:30-23:00 Requirements: - 6-12 months+ in a similar role - Clear communication - Technical understanding with the ability to explain technical resolutions to users of all technical abilities - Problem solving - Desirable: Salesforce CRM, Operating systems knowledge (windows 7/8/10 & Mac OS) The Offer: - £18,000-£20,000 + £6,000 shift allowance for the unsociable hours - Strong benefit scheme - Excellent team environment - Strong career pathway This is an amazing opportunity paying a above market salary for a support adviser. If interested send me your C.V now as opportunities like this are not around for long! When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email addresss details from your CV.

Applications Developer - C#, Web API, SQL, JavaScript Applications Developer required to join a well-established market leader within their industry. You will be joining a small, close-knit development team and working on various projects across the entire business. Leading the development activities within projects and supporting a number of colleagues in delivering development initiatives will be an important part of this role. As well as working within your development team you will be expected to communicate with business analysts, Project Managers, test teams and stakeholders throughout development projects. Essential skills: - C# - MVC - JavaScript - Web API - SQL Server / T-SQL - Agile / Scrum - Entity Framework Desirable: - ASP.Net - VB.Net - SSIS / SSRS - Microsoft Dynamics CRM - Octopus Deploy Driving user ownership of IT solutions through effective development and delivering this within a fast moving, changing business environment will be a key responsibility of yours throughout this position. Mentoring a number of colleagues and building close working relationships within the application support team will also be expected. If this role is of interest please apply and contact Max Lynn at D R Newitt for more information.

We are woking with our client, BrightOffice, to find the next best Software Helpdesk Technician! The aim of the role is to provide high quality 1st line support for all aspects of their business relating to their cloud CRM. You will be working in a team dealing with business customer queries via telephone and email. You will be expected to offer excellent service and support to all customers, so good communication skills and the ability to prioritise is essential. We are committed to providing a high-quality, personal and responsive service to clients, so we are strongly focused on customers' needs and improving service delivery. Ultimately you will ensure that all calls and emails are answered promptly, and that all requests are dealt with appropriately and adequately logged within BrightOffice's Cloud CRM. Key responsibilities: Act as the 1st line support contact for all incoming calls and emails from customers. 1st line support - troubleshooting IT relating problems for BrightOffice's cloud CRM ensuring issues are logged with the required information. Ensure all calls and emails are logged and managed with BrightOffice's management system in accordance to the agreed SLAs. Escalate unresolved issues to 2nd line support team in a timely manner. Keeping customers updated continuously on outstanding tickets. Take ownership of incoming queries and follow up the status on behalf of customer and communicate any progress in a timely manner. Taking responsibility for calls and seeing them through to completion. Assigning customer requests to the appropriate 2nd and 3rd line teams after all troubleshooting steps have been exhausted. Proactively picking up on trends from calls logged (e.g. identifying customer training needs or logging problems that are of a similar nature from multiple calls or emails). Key skills and personal traits required: At least 1-2 years of relevant experience in a 1st line support or customer experience role. Ability to advise customers on technical difficulties they are experiencing. Excellent written and oral communication skills. Time management with the ability to multi-task. Logic and Troubleshooting. Ability to learn new technology and systems. High level of initiative and work well in a team environment. Ability to manage and develop customer relationships. What's on offer: Competitive basic salary Company pension scheme Employee Referral scheme Employee Assistance Programme

Established and award-winning digital product business with top clients. Training budget, course access, certifications, R&D and more. Chance to lead projects in a fun, progressive studio space. An experienced .Net Developer is needed to join a very talented development team in central Bristol. This is an amazing opportunity to develop websites, web applications and platforms for hugely impressive big brands using the latest technologies as part of an experienced and supportive team. What experience you'll need Strong .Net development using MVC and SQL Server following best-practice SOLID principles CMS experience or strong knowledge is important as they work with a wide range (including Umbraco, Sitecore and Kentico), training and certification is also on offer for these. Integration of third-party systems (e.g. CRM, payment gateways, web services etc). Ability to juggle multiple projects in a fast-paced environment and have a full experience of the development lifecycle, writing and testing code to a high standard. Interest in learning more about proximity, chatbots, AI and progressive web apps amongst others. What you'll be doing You'll be working on a variety of e-commerce web projects throughout the full development lifecycle and you'll be able to say you've helped deliver some very cool solutions for some of the world's biggest brands. You'll be writing reusable, maintainable and extensible OO code following SOLID principles along with building CMS-based solutions with strong performance, quality and security built in. Other duties will include applying unit tests, transforming business requirements into solutions, estimating work, writing clear documentation and driving forward innovative thinking. Projects are varied, genuinely interesting and hugely rewarding; you'll never be bored, honest. Time out for research and development is a key part to the working week and you'll be encouraged to share ideas, work on new projects and give your views on the latest tech. What you'll get in return for your talents This is a great opportunity to join an award-winning company with strong staff retention offering career development to senior and team lead level. If you have a real passion for development and want to work in a fun, relaxed but professional environment then this is the role for you. Access to courses, certification, generous hols and pension, regular team trips, socials, highly competitive table tennis tournaments, Friday beers and a regular supply of cake is the tip of the iceberg when it comes to reasons you should join one of Bristol's most respected digital businesses. As a business, this tech team set up and run meetup events, hacks and new product development; you'll always be able to learn something working alongside some of the best developers in town. What's next? Like the sound of this one? Send in your CV to Tareek () for immediate consideration.

The One Group has the pleasure of recruiting for a growing and extremely ambitious business with big plans for the future! Due to extensive growth within the business I am looking to speak with system savvy administrators that are looking to work with an exciting and developing company! You will manage and control a number of systems, vital to the smooth running of daily operations. Your day to day tasks will include but not be limited to * Overseeing orders * inputting data in to a CRM system * Setting up & maintaining customer records * Stock management * Supplier Invoice checking * Placing order's * Weekly reporting Personal Qualities * Computer literate (Excel, Word, Microsoft Office) * A good standard of written and verbal English * Ability to listen and follow instructions * Able to handle a varied work load * Able to prioritise work load * Be willing to assist in other areas if needed Alongside a competitive basic salary other benefits include free on-site parking and regular company funded social events! Working hours for this role are Monday - Friday 9AM - 6PM Short-listing begins immediately With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at

Enterprise Solutions Engineer - CRM for Non-Profit Organisations - London The Company How many companies can say they are supplying, powering and genuinely supporting organsations that put charity and helpfulness at the forefront of their mission? The world's leading cloud software company..... click apply for full job details

1st Line Support Analyst - Crawley, West Sussex Salary -£18,000 - £22,000 The Company - Our client is a provider of managed & professional network of application services The Role - Our Client is currently recruiting for an 1st Line Support Analyst to join their expanding team. The hours required to work are - Monday - Friday 09:00 - 17:00 Responsibilities - Installing hardware & software Carrying out maintenance tasks on all computing devices Giving support on a day to day basis for hardware & software Involvement in new and ongoing projects to improve and develop the company systems Fault finding Recording & maintaining all new and current IT hardware/software in line with company expectations Able to work under pressure to meet deadlines Essential Skills & Requirements: - Must be able to drive due to location Have some knowledge in - Salesforce CRM Office 2016 Windows Server 2008r2 & 2012r2 Windows 7 & 10 Active Directory Microsoft Exchange 2 Basic Network infrastructure with exposure to Cisco and Watchguard Comodo Managed Antivirus Ringcentral Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Senior Dynamics CRM Consultant Salary: £50,000 - £65,000 per annum + excellent benefits Senior Dynamics CRM Consultant required for an exciting permanent opportunity working with a leading organisation based in Birmingham. The successful Senior Dynamics CRM Consultant will be working with cutting edge technologies and an expert level team. You will be required to design, code, test and deliver practical and architecturally robust business solutions. This role will opportunity to work on a wide variety of projects including integration and Greenfield projects. Essential skills: - Experience in the development and delivery of custom Dynamics CRM solutions - Responsibilities will include the design, development and implementation of custom workflows, plugins in a Dynamics CRM environment. - Experience with Microsoft Azure - Experience with C# My client boasts a relaxed, pleasant, modern, collaborative office environment and places a high priority upon employee satisfaction - supporting a healthy work-life balance, personal development, training and career progression. The client site is easily commutable from Birmingham and the surrounding areas. Please send your CV to Izzy Pardoe. ninesharp IT is a minimum fuss specialist IT recruitment consultancy. We provide high quality interim and permanent IT professionals. (Senior Dynamics CRM Consulant, Dynamics Developer, Dynamics CRM Consultant, Dynamics Consultant, Dynamics CRM, Azure, C#, .NET, ASP.NET)

Senior Dynamics CRM Consultant Salary: £50,000 - £65,000 per annum + excellent benefits Senior Dynamics CRM Consultant required for an exciting permanent opportunity working with a leading organisation based in Slough. The successful Senior Dynamics CRM Consultant will be working with cutting edge technologies and an expert level team. You will be required to design, code, test and deliver practical and architecturally robust business solutions. This role will opportunity to work on a wide variety of projects including integration and Greenfield projects. Essential skills: - Experience in the development and delivery of custom Dynamics CRM solutions - Responsibilities will include the design, development and implementation of custom workflows, plugins in a Dynamics CRM environment. - Experience with Microsoft Azure - Experience with C# My client boasts a relaxed, pleasant, modern, collaborative office environment and places a high priority upon employee satisfaction - supporting a healthy work-life balance, personal development, training and career progression. The client site is easily commutable from Slough and the surrounding areas. Please send your CV to Izzy Pardoe. ninesharp IT is a minimum fuss specialist IT recruitment consultancy. We provide high quality interim and permanent IT professionals. (Senior Dynamics CRM Consulant, Dynamics Developer, Dynamics CRM Consultant, Dynamics Consultant, Dynamics CRM, Azure, C#, .NET, ASP.NET)

A fast-growing network of bond market professional is looking for a new team member to extend their development team who will work across the full-stack, designing and developing applications to process and manage vast data sets. The position is for a C# developer, with strong MS SQL database skills. You must be a strong developer capable of developing either .NET solutions that use Design Patterns and best practices with a test-driven approach. As a C# developer, you will be part of our in-house development team where you will be responsible for developing robust and bespoke applications and involved in the full life-cycle. You will be also developing a wide range of user-facing applications that extends our website to provide a better service to the company's clients and also helps other employees' day to day tasks. The company has multiple websites with different technologies (two of them are in MVC) and they are constantly looking for new ways to improve their current solutions. This gives a good opportunity to learn new technologies in a commercial environment. About the Business: The company is a fast growing network of bond market professionals. This is an excellent opportunity to join a growing team with an exciting pipeline of projects. Experience Required: Minimum of 3 years' previous commercial development Solid C# .NET and MS SQL skills Experience of developing Web applications in C# ASP.NET Knowledge of ASP.MVC Experience with T-SQL, functions, views and scripts XML, XSLT, JavaScript, JQuery, AJAX Experience Preferred, but not essential: Experience of writing Web Services and/or Windows Services Experience with any CMS system (CMS, CRM systems, booking engines or other enterprise systems) Windows forms development experience LinqToSQL, LinqToEntities skills Ajax controls in ASP.Net Experience with TDD and in object oriented analysis and design (OOAD) Qualifications/Education Preferred: University degree from an internationally recognised institution, in computer science MCPD or MCTS or similar in ASP.NET (C# or VB.Net) Sounds interesting? Click the APPLY button now. No agencies, please. Candidates with previous experience or job titles including; .Net Developer, SQL Engineer, Software Engineer, C# Developer, Software Development, .Net, Software Developer, SQL Developer may also be considered for this role.

Senior Dynamics CRM Consultant Salary: £50,000 - £65,000 per annum + excellent benefits Senior Dynamics CRM Consultant required for an exciting permanent opportunity working with a leading organisation based in London. The successful Senior Dynamics CRM Consultant will be working with cutting edge technologies and an expert level team. You will be required to design, code, test and deliver practical and architecturally robust business solutions. This role will opportunity to work on a wide variety of projects including integration and Greenfield projects. Essential skills: - Experience in the development and delivery of custom Dynamics CRM solutions - Responsibilities will include the design, development and implementation of custom workflows, plugins in a Dynamics CRM environment. - Experience with Microsoft Azure - Experience with C# My client boasts a relaxed, pleasant, modern, collaborative office environment and places a high priority upon employee satisfaction - supporting a healthy work-life balance, personal development, training and career progression. The client site is easily commutable from London and the surrounding areas. Please send your CV to Izzy Pardoe. ninesharp IT is a minimum fuss specialist IT recruitment consultancy. We provide high quality interim and permanent IT professionals. (Senior Dynamics CRM Consulant, Dynamics Developer, Dynamics CRM Consultant, Dynamics Consultant, Dynamics CRM, Azure, C#, .NET, ASP.NET)

Role: SAP Retail Manager Mobility: up to 100% Location: London Accenture is looking to recruit a SAP Retail Manager within our Technology Consulting practice to work within the UKI Products operating group. With a specialist focus on S/4HANA SD and SAP Retail skills including CAR, applied to the Retail Industry, this role will work as an advisor to support our client account and project teams throughout the life cycle from sales and business development, through consulting and advisory engagements, to the design and delivery of solutions and services. The successful candidate will bring deep technology expertise and industry domain knowledge to address client challenges. The role also requires a broad knowledge of how to architect solutions that leverages the new SAP digital platform to implement solutions for medium to large enterprises. Accenture consulting practitioners fuse together the power of Accenture's 5 businesses; strategy, consulting, technology, digital and operations to bring an unmatched breadth and depth of offerings for our clients. The role There will never be a typical day at Accenture, but that's why people love it here. The opportunities to make a difference to our clients are limitless in this ever-changing business landscape. As a SAP Retail Manager, you'll often be required to; Advise clients on their S4/HANA SD transformation roadmaps, helping them develop migration strategies to transition from their traditional SAP ECC platforms. Drive value creation for our clients; positioning SAP solutions such as SAP S/4HANA, SAP retail, CAR and CRM Cloud platforms appropriately. Play a critical client-facing role that interprets and translates client requirements into a solution that benefits from exploitation of some of Accenture's predefined assets. Actively participate in the delivery of solutions alongside Accenture Technology colleagues, ensuring that a value based functional business focus is retained in client transformation journeys. Define and carve out solutions to solve client business problems that take advantage of the latest SAP and Accenture Cloud Solutions to enable a digitally driven client business model. Undertaking sales origination, including working with other Accenture teams in identifying opportunities to grow a successful practice. Required Capabilities: Experience in SAP S/4HANA architecture, roadmap and requirements analysis. Experience in SD relevant data such as customers (business partners) and pricing Experience in merchandising and SAP CAR Strong understanding of Agile methodologies. Deep SAP SD Functional skills developed in classic SAP ECC based client facing engagements, coupled with an understanding of the transformational benefits that SAP S/4HANA can deliver. Experience designing and implementing front office (SD) solutions incorporating SAP and third party solution components. Products industry (Consumer, Retail, Lifesciences, Manufacturing) experience is desirable but not essential. Understand and translate client requirements into solution definition, observing experience of standard SD process best practice. Ability to effectively communicate the implications of complex technical concepts to senior, non-technical audiences. Collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups. Understand and clearly define the input required to create cost estimates. Prepare the cost model estimates working with Service - Delivery, Solution Management to deliver the defined scope of services. Educated to a Batchelor's Degree Level. Aspirational qualities: Confidence in presenting challenging points of view to senior client audiences. Ability to build and maintain relationships with senior IT and business executives. Experience structuring activities that play to a team's strengths and provide opportunities for others to grow. Leading, mentoring and developing our people. Experience structuring activities that play to a team's strengths and provide opportunities for others to grow. Experience managing large teams through complex situations, adapting quickly and helping others navigate change. Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at . Accenture Equal Opportunities Statement Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

CRM Solutions Specialist £48,000+ Excellent Benefits Your new company This exciting opportunity is with a very reputable charity, who are looking to expand their IT team during a time of investment and change by appointing an CRM Solutions Specialist. Your new role As part of our continued improvement plan for Information Services we are seeking to invest in an CRM Solutions Specialist who will provide a hands-on technical implementation, with a drive and focus to deliver functional solutions on the Salesforce.com platform and supporting regional databases. You will take the lead role in the implementation, deployment, design and documentation of products using Salesforce.com, ETL and SQL toolset. You will be responsible for managing the upgrade and patch processes for Salesforce and the CRM application whilst providing technical/admin support and advanced troubleshooting for users. As you will be joining a well-established charity through a time of transformation and change, you will be required to design and develop business solutions leveraging Salesforce declarative programming and administration. You will provide support for related Datawarehouse infrastructure such as SQL databases. and develop software solutions using tools such as MS and, Salesforce.com and API Frameworks. Similarly, you will have to design advanced reports using Salesforce as well as design and develop solutions with development tools such as visual force and other available tools. You must be self-motivated, dynamic and enthusiastic to provide technical edge to business users and department to successfully meet their goal. What you'll need to succeed Significant demonstrable professional work experience with CRM and relational databases (non-profit experience a plus) and IT delivery, IT services, and professional services environments; Demonstrable development experience with Salesforce.com - Apex, SQL, Visual force, and other SFDC based development tools; Experience with DBAmp, Heroku or other Cloud technologies; Experience with creating views, stored procedures and functions. SQL database experience using T-SQL, SSIS, SSRS, query performance tunings, database development, implementation, data manipulation and complex custom reports, and underlying data models. Experience in ETL Design sessions Experience with MSOffice VBA What you'll get in return As well as a competitive salary of up to £48,000 per annum, excellent annual leave and pension benefits, you will get the opportunity to work within a leading organisation that are focused around innovation and collaboration and are continuing to invest heavily across their IT function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Helpdesk IT Support Engineer - £18,000 - £21,000 North Leeds My client is seeking an experienced IT engineer to join their established team in North Leeds. You will be a 1st Line Support Engineer who will be a part of a helpdesk team and provide desktop support to 20 branches within West Yorkshire. You will have access to a wide range of different technologies along with the company encourageing professional development with additional training. How will you be spending your time? You will be responsible for Administration of Microsoft Servers, Microsoft Windows 7/10, Office 2010/2016/365, PCs/Laptops/Tablets/iPads/iPhones and Hardware via phone, email and face-to-face. Key skills and experience required *Microsoft environment e.g. Windows 7, 10 Office 2010/13/16, *Active Directory *Microsoft Office 2010 *Company CRM *Excellent communication and interpersonal skills. *Requires excellent telephone techniques. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

My client is a UK leading scientific research company that operate within the building/construction industry enabling construction professionals to improve building and infrastructure through research and knowledge. The primary function of the O365 & SharePoint Design/Support Analyst role is to ensure that Corporate SharePoint Online applications are supported in line with agreed service levels. In addition, the role will be involved in the implementation of new applications and the integration with other corporate applications including; the specification of improvements and their configuration, testing and integration into live services. The corporate application environment includes the Office 365 suite, SharePoint Online, Dynamics CRM, Agresso (ERP), as well as a small number of legacy document management applications. The role focuses on the 'server-side'/ 'cloud' configuration of each application and the configuration or deployment of related 'client-side' software or 'client' web-browser settings. Responsibilities: Provide support and configuration changes for SharePoint Online and other Office 365 applications, to agreed SLA's. Provide 2nd line support and facilitate support from external 3rd line service providers when needed. Keep up to date with new features of the corporate applications, helping the business to gain advantage and improve operational efficiencies. Determine the necessary changes to application and database configurations to meet changing business requirements, working with contracted 3rd party specialist and business colleagues. Ensure that security is designed in and changes are progressed through Development, Testing and Production environments. use test plans, log test results and manage bugs through to resolution. Provide on-going maintenance and support of applications and manage the resolution of incidents raised, including liaising with users to introduce fixes and changes, with minimum risk to the business operation. Manage users and access control permissions based on roles and formal instructions Essential: Experience implementing, configuring and supporting SharePoint Online. Experience of using / writing PowerShell script. Experience delivering & supporting the configuration of Microsoft applications including Office365. 'Hands-on' experience of delivering high-quality IT services to support and improve the configuration, data stored and processes within corporate application environments. Desirable: Experience of configuring and/or supporting Agresso (Unit4). Experience of configuring and/or supporting SharePoint online. Experience of using and writing PowerShell script. Experience of Business Continuity, including Disaster Recovery testing. Experience of writing SQL scripts to integrate applications. Experience security best practice aligned to a recognised cyber-security standard such as; ISO 27001, PCI-DSS, Gov.UK PSN CoCo or Cyber-Essentials.

Technical Support Advisor - £20k - £24k (Dep on Experience) Excellent opportunity to join an exciting and expanding business in the IT Software industry. We are currently recruiting for a Technical Support Advisor to join a customer focused and productive team, based in Garforth, Leeds. Our client is a reputable software company going through a period of growth, offering an excellent opportunity to gain experience in an evolving industry sector with fantastic progression for the right person. As the Technical Support Advisor, your job will involve: Dealing with customer support requests, both over the phone and via email Manage all customer requests using internal CRM and ensure all notes are kept up to date Provide guidance and support to customers in a timely manner, in line with SLA's Develop strong, in-depth knowledge of the product Attend and conduct onsite training sessions with clients (once product training completed) Assist with customer queries and deal with request efficiently Provide regular updates internally for projects Assist the development team with testing and delivery of software including guiding customers through solutions Visit customers UK wide when required The successful Technical Support Coordinator will have: Experience and knowledge of software systems would be a distinct advantage Logical thinker and ability to problem solve Ability to deal with customers in a professional and personable manner both over the phone and face to face Superb communication skills both verbal and written. Flexible approach with a good work ethic Ability to prioritise, particularly at busy periods A team player, efficient and proactive. Smart appearance and professional attitude. Due to the travel involved, must have driving licence What are we offering? Salary £20k - £24k (Dep on experience) 25 Days Holiday + Bank Holidays Hours of Work - Monday to Friday 9am - 5pm. May be required to travel outside hours of work. Excellent Working Environment Technical Support Advisor - £20k - £24k (Dep on Experience) Excellent opportunity to join an exciting and expanding business in the IT Software industry. If you have not heard back within 10 working days please assume your application has been unsuccessful

Salesforce Developer Cross-training Programme Cross-training opportunity for tech professionals with the Mason Frank Tech Academy. Are you a software development professional looking to specialise in a fast-growing and lucrative business technology with fantastic earning potential? Mason Frank Tech Academy is on the hunt for recent IT graduates with Java or C# programming experience, who are looking towards a career in development. What we do Mason Frank Tech Academy provides a fast-track route into Salesforce for those with a background in IT or programming. Our intensive eight-week training course, endorsed by Salesforce and fully funded by Mason Frank, will build upon the skills you learned at university to transform you into a certified Salesforce Administrator and Developer. After completing the training course, you'll work for us until we place you with one or more of our top Salesforce clients across the UK. The ideal applicant This role would be perfect for ambitious graduates with JAVA or C# development experience. Applicants will ideally have a degree in a relevant IT or Computer Science. Object-oriented Programming experience is preferred, while we also value experience in HTML, SQL and Javascript. Our programme would be great for those with experience developing Android apps, mobile apps, or computer games. Salesforce is a technology with a polished, easy-to-use customer interface and is utilised across a wide range of industries. The ability to rise to new challenges is therefore an essential character trait. We also value good communication and interpersonal skills, strong analytical ability, and flexibility in traveling to meet and work with clients when required. Location London - EC3R 6DL Your training starts on 8th April 2019 in our London office. This is just a short distance from local amenities, bars and restaurants, and is an easy commute. Salary Once you have completed your training, we will negotiate you the best possible salary with Salesforce clients across the UK, finding the most suitable role for you in a company that values your work and expertise. Salesforce is a platform with fantastic earning potential, and a junior-level professional of this specialism typically earns around £65k in the UK. What's in it for you? Mason Frank is the global leader in Salesforce recruitment, and the connections we have with Salesforce Partners and customers around the world are an invaluable part of our programme. Comprehensive and fully funded Salesforce training, endorsed by Salesforce and delivered by expert trainers at our London office, to enable you to succeed as a Salesforce professional. Practical experience using Salesforce CRM in a commercial environment. Funded Salesforce Admin Certification and Salesforce Platform Developer 1 Certification. Professional skills development, mentoring and ongoing support throughout your entire Mason Frank Tech Academy journey. The opportunity to gain knowledge of cutting-edge technology and be at the forefront of Salesforce. As the largest CRM technology in the world, job opportunities in Salesforce are vast and lucrative. Apply now! For further information contact our admissions team at

Manchester United Football Club are currently recruiting an entry level Data Engineer to be based at their offices near Old Trafford. The successful candidate will work closely with the CRM Technology Lead developing custom data workflows/structures on a brand new cutting-edge cloud-based CRM platform. Consequently, there is a huge opportunity for the individual to acquire experience and new skills in a dynamic and rapidly evolving environment. Technical training will be provided. Skills & Experience: Essential * A new or recent graduate in Computer Science, Mathematics or Science * A passion for data and technology in general. Desire to build a technical career encompassing data & database engineering, cloud based technologies, CRM, marketing automation, analytical data pipelines etc * Ability to understand new technologies and ideas rapidly. Good critical thinking and problem solving abilities. * Excellent presentation skills. Good team player. * Proficient in at least one OO programming language eg C, Python, Java, Ruby Desirable * Relevant work experience * Any Salesforce/Informatica/Tableau experience and/or certifications a plus Hours of Work The employee is required to work 35 hours per week. Hours of work should be planned in accordance with business requirements. Customer Service Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service. Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations. Self-Development To undertake any necessary internal or external training sessions in accordance with the Company's Performance and Development Review Policy and to take personal responsibility to seek opportunities to develop yourself and to realise your own potential. To assist with the provision of the training and development of colleagues as required. Team Work Ensure effective communication within your work team and actively offer support and guidance as necessary. Security / Stock Control Ensure compliance with all of the Company's security, stock control, loss prevention and key holder procedures. Equal Opportunities and Harassment Ensure understanding, awareness and compliance with the Company's Equal Opportunities and Harassment Policies. Health and Safety Ensure understanding, awareness and compliance at all times with Company Health, Safety and Environmental Policies. This document is a guide only. The employee must undertake any other duties as may be reasonably assigned by the department manager. MUFC Limited is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our work place.

Systems Manager - Retail / Retail Applications Manager We're looking for an experienced Systems Manager to join a high-end fashion retailer who are going through a huge IT Transformation and are setting up a new IT function from scratch replacing their old legacy systems. This is a new opportunity and a very exciting time to join where you'll get to work on lots of greenfield system implementations and transformations. We're looking for someone who has previously worked within the retail sector within a System Manager or Application Manager role and has successfully managed multiple system applications ensuring they are all running efficiently (around 75 different applications). These will include a new HR application (Workday), an ERP system, CRM application, Point of Sale, BI applications plus lots of other back-end retail systems both legacy and new systems integrations. You'll need to have proven stakeholder management skills and have demonstrable experience of managing and building good relationships with multiple 3rd parties and outsourced suppliers. Candidates will need to be extremely IT literate, able to demonstrate knowledge of multiple retail systems, have excellent communication skills and be able to articulate IT Problems in an clear and concise manner. You'll need to be a people orientated person who effectively develops strong relationships and a natural problem solver. This company will be moving all systems to the cloud so anyone with experience of cloud platform solutions or an interest in AWS solutions would be highly desirable. Systems Manager - Retail / Retail Applications Manager

IT Service Desk Analyst - London, UK - Fixed Term Contract An excellent opportunity has arisen within a global law firm currently looking for a Service Desk Analyst to provide end to end management of all software and hardware incidents and service requests by providing remote, at desk, Audio Visual, desk phone, mobile device and floor walking support. Tasks will be allocated on a defined rota, with duties such as remote support via the telephone, desk side support, floor walking and project support tasks as required. Main responsibilities: Provide 1st & 2nd level support of all incidents and service requests for all IT systems/services IT support via remote control, telephone support and "At desk" support Provide floor walking support to the London office, log all incidents and requests that arise through floor walking Support international offices with equivalent services Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution End to end ownership of all IT tickets including being responsible for all communication and the technical resolution Follow the escalation process to ensure a consistent and professional IT support service is offered to the firm Manage all end user administration such as joiners, leavers etc Configuration and asset management Management/support of pool and permanent laptops Management/support of remote working Management of user administration iPhone/Samsung/Blackberry support Point of contact for projects within the firm from inception through to "business as usual" Desktop phone support AV and VC Overflow support Essential skills and experience: Excellent Customer service skills Work in accordance to ITIL processes and procedures Identify business impacting incidents and escalate according to the escalation process Excellent attention to detail and in all written communication Able to manage own tasks across various areas and prioritise appropriately according to SLA to meet business deadlines Highly motivated, willing to continually update knowledge and skill set Analysis and troubleshooting skills of all IT incidents Microsoft Office XP/WIN7/2010 - Word, Excel, Outlook & PowerPoint Worksite/FileSite or similar content management application Interaction or similar client relationship management (CRM) application Bighand 3 or similar digital dictation software AD administration K Vault Email archiving (KVS) or similar email archiving solutions Installation/moves of hardware such as printers, digital senders, MFD's (multi-function devices), PC's and all peripheral items Knowledge of remote working solutions such as ADSL, Broadband, 3G and VPN's (virtual private network) Knowledge of building PC's and troubleshooting support issues Knowledge of configuring and troubleshooting support issues This really is an excellent opportunity to join a global company that can offer development and growth. For more information and a full job description, please contact Ben Turner at RBW Consulting.

Title : Front End Developer Tech : JavaScript, Vue OR React Location : Glasgow Greenfield, large-data CRM solutions for some of the largest financial power-houses in the UK. If you are a confident JavaScript Developer looking for a new challenge, I'm currently working with a software house that provides large CRM solutions to some of the main players in the finance industry. From day one you will be involved in the idea generation and planning of exciting new solutions, as well as working on the continual development of existing client deployments. This powerful solution aids companies manage large data, as well as securely deliver documentation and log activity between themselves, and the consumer. Essential tech experience Around 2 years development experience in JavaScript JavaScript frameworks - Vue.js preferred but other MVC accepted Ability to demonstrate an understanding of maintainable and scalable code Preferred tech experience Front end skills with JavaScript and MVC Understand or have experience of WebSocket applications Understand the unique challenges of working with large datasets This is an exciting opportunity to join an innovative, collaborative and forward thinking team. My client offers flexible working hours, training opportunities and a salary of between £30,000 - £40,000. Apply Below.

MID TO SENIOR PHP APPLICATION DEVELOPER We are seeking a mid to senior level PHP developer to join our expanding team and work on a diverse range of projects. The role requires a full-stack developer with a strong focus on backend. Primarily you will work alongside our senior development team to deliver business-critical applications using modern development practices. Our project portfolio is diverse and includes complex systems for warehouse automation and integration, bespoke CRM software and a number of Magento e-commerce websites. Our ideal candidate should enjoy problem solving and will be encouraged to explore the use of technology to improve day-to-day company operations. We offer opportunities to take ownership of the full development life-cycle where you will be expected to manage and deliver projects on time and to a high standard. We offer a competitive salary based on experience. Required Skills: Solid PHP fundamentals. Good working knowledge of a PHP Framework - (Laravel or Symfony preferred). Experience creating and integrating APIs. Knowledge of relational databases (MySQL, MariaDB etc). Comfortable with HTML, CSS and JavaScript. Knowledge of modern development practices (Git, PHPUnit, Composer). Excellent communication skills. Bonus Skills: AWS Infrastructure Vagrant / Docker JS Frameworks (React, Vue etc) Magento Development About us: Wilton Bradley are an established import and distribution company with a wealth of experience sourcing goods from around the world. We specialise in the leisure marketplace and own brands that cover surf/skate, water sports, toys and outdoor play. Our highly talented in-house product development team are renowned for cutting edge design, quality and value for money. Customers include major chains stores, wholesalers, buying groups and independent retailers.

Need to be able to work hours which fit around your life and choose when you go to the office? This could be the role for you. Take this opportunity to work for flexibly and pick the hours you working as a team of developers on a greenfield Dynamics CRM rollout. 35 days of holiday and the opportunity for formal training and certifications will be included on top of a £45,000 salary. Working on a brand new Dynamics 365 system you will be responsible for: Rolling out a Dynamics 365 system specific to the users' requirements Developing the system in line with the needs of the stakeholders who you will work closely with Training to improve your skills and grow as a developer An ideal candidate will: Need experience in developing Dynamics 365 Enjoy working as part of a closeknit, supportive team Possess development experience with Microsoft Technologies (Dynamics CRM, C#, ASP.NET) This role will not be on the market long, so take this chance and give me a call on (0). Nigel Frank International are the Global Leader in CRM technology recruitment and specialise in finding roles which are tailored to you. Get in touch today to discuss how we can secure you this role right away. Salary: £40,000 - £45,000 Archie Hughes, Nigel Frank International (0)

MS CRM Dynamics 365 Developer North West £500 a day negotiable 6 Months MS CRM Dynamics 365 Developer North West £500 a day 6 Months Role As Microsoft Dynamics 365 Developer you will provide extensive Dynamics CRM design, build and test capabilities to ensure effective day to day running. You will be working closely with projects, business teams, analysts and user experience specialists to identify, build and continually improve solutions. You'll thrive working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects. With a proven pedigree in Microsoft Dynamics CRM, the Microsoft Dynamics 365 Developer will be expected to hit the ground running. You will develop and deliver CRM and digital services and associated architecture, actively influencing and supporting change by advising on options for CRM / case management design, configuration, development, and integration. Essential * Delivering MS Dynamics CRM solutions, preferably Dynamics 365 and upgrades - configuring /customising CRM / case management applications * Plugin development * Workflows and Custom Workflow Activities * API Development and Integration * Exposure to Continuous Integration and Continuous Deployment delivery approaches. * Test experience with CRM including integration, performance and security would be an advantage. * A detailed understanding of the principles that generate strong, reusable and scaleable configuration design. Desirable * .Net with C# development * SQL skills * Understanding of the principles of ITIL and service management. * Wider Microsoft stack such as Azure, SharePoint, Office 365, AWS etc Experience of working alongside agile projects to design new digital services * Experience in integrating call centre applications with CRM / case management systems. * A good understanding of the principles of using Design Pattern Libraries. * Ability to work under pressure and to deadlines. * Experience of Public Sector is desirable but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk