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203 CRM jobs

Orlight
Head of IT
Orlight Victor Way, Colney Street, St Albans AL2 2FL, UK
Department:                IT/Operations Reporting to:               Group Operations Director   Salary:                         £35-40k    Hours:                         08:00-17:30 Background and Orlight Statement: Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner. Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base. Our Values: Professionalism Quality Teamwork Accountability Inclusion Integrity Overview We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems. Main Responsibilities Monitoring server performance Providing regular patch management Ensuring endpoint protection is applied to all devices Ensuring software licensing laws are followed Scheduling upgrades Testing and modifying systems to ensure that that they operate reliably Evaluating the functionality of systems Providing secure network access for remote users Designing maintenance procedures and putting them into operation Training new staff Assisting with internal upgrades Ensuring systems meet with requirements set out by GDPR Provide 2nd/3rd line technical support Provides regular and accurate reporting on application and hardware status Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Security Telephony Systems PC & Laptop support and lifecycle management User Access management Remote access Hardware Maintenance Projects Take Full ownership of system and user problems, responding in a timely manner. Ensure all issues are documented and reported to Shareholder Establish and maintain PC hardware and equipment standards. Be able to work proactively and happy to work on an individual basis Manage shareholder communication at all levels. Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Requirements Knowledge of Microsoft Applications, SQL databases & Server 2012-2016 Previous experience within an IT role either internally or for an IT support/infrastructure organisation IT qualifications such as MCSE\MCSA\CCNA Excellent communication and people skills Planning and problem-solving skills SAN\NAS Storage VMware & Hyper V Microsoft Active Directory Microsoft Exchange\365 Microsoft SQL Sage ERP\CRM software Backup technologies
Jun 10, 2019
Full time
Department:                IT/Operations Reporting to:               Group Operations Director   Salary:                         £35-40k    Hours:                         08:00-17:30 Background and Orlight Statement: Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner. Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base. Our Values: Professionalism Quality Teamwork Accountability Inclusion Integrity Overview We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems. Main Responsibilities Monitoring server performance Providing regular patch management Ensuring endpoint protection is applied to all devices Ensuring software licensing laws are followed Scheduling upgrades Testing and modifying systems to ensure that that they operate reliably Evaluating the functionality of systems Providing secure network access for remote users Designing maintenance procedures and putting them into operation Training new staff Assisting with internal upgrades Ensuring systems meet with requirements set out by GDPR Provide 2nd/3rd line technical support Provides regular and accurate reporting on application and hardware status Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Security Telephony Systems PC & Laptop support and lifecycle management User Access management Remote access Hardware Maintenance Projects Take Full ownership of system and user problems, responding in a timely manner. Ensure all issues are documented and reported to Shareholder Establish and maintain PC hardware and equipment standards. Be able to work proactively and happy to work on an individual basis Manage shareholder communication at all levels. Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Requirements Knowledge of Microsoft Applications, SQL databases & Server 2012-2016 Previous experience within an IT role either internally or for an IT support/infrastructure organisation IT qualifications such as MCSE\MCSA\CCNA Excellent communication and people skills Planning and problem-solving skills SAN\NAS Storage VMware & Hyper V Microsoft Active Directory Microsoft Exchange\365 Microsoft SQL Sage ERP\CRM software Backup technologies
The International Institute for Strategic Studies
Senior Developer and CRM Support
The International Institute for Strategic Studies Temple Place, London WC2R 2PG, UK
Senior Developer and CRM Support The International Institute for Strategic Studies is one of the world’s leading think tanks and the foremost authority on strategic and military capability globally. We are looking to recruit a developer into a new role in our IT Department. Reporting to the Technical Project Manager and working closely with the Head of IT this new role will work with an existing member of the team supporting and enhancing our CRM (Dynamics 365) in addition to small development projects working with senior staff, digital and graphics teams to deliver a range of time critical tactical projects to enhance the work of our research community.   In the coming months the IISS will be moving a number of business processes onto the CRM platform and starting to plan the migration to Dynamics 365 Online. In addition, you will be expected to work on smaller projects including the creation of web based data driven dynamic visualisations to support IISS digital publications or events, data capture from 3rd party websites using existing APIs or screen scraping techniques and the manipulation of data and statistical analysis.  Advanced or Intermediate knowledge of the following products is mandatory:   Microsoft Dynamics CRM 365 (Administration, Configuration and Customization) Web Development – HTML, CSS and Javascript At least one scripting language such Python / Powershell  Preference will be given to candidates who are able to demonstrate knowledge of a broad range of tools and techniques and the ability to quickly identify the most appropriate approach to quickly deliver solutions for business problems. Specific technologies that would be advantageous include: Javascript Visualization frameworks such as Plotify.js / Highcharts Javascript Mapping frameworks such as Leaflet / Mapbox Microsoft Office 365 – Power BI, Flow, Powerapps We are looking for someone with a positive, can-do approach, a problem solver with excellent communication, prioritisation and time management skills.  Additionally, we would like this person to be experienced and a self-starter.  International travel may occasionally be required as part of the role. Salary will commensurate with skills and experience, plus full benefits package. Technical training on specific skills may be available for exceptional candidates.  Please apply by email to hr@iiss.org   by 31st August 2018, attaching your CV and covering letter outlining your experience and suitability.   Selected candidates will be invited for an interview which will include technical tests. We apologise that due to expected volume of applications only shortlisted candidates will receive a reply.  Only candidates who already possess the right to work in the United Kingdom should apply.
Aug 03, 2018
Full time
Senior Developer and CRM Support The International Institute for Strategic Studies is one of the world’s leading think tanks and the foremost authority on strategic and military capability globally. We are looking to recruit a developer into a new role in our IT Department. Reporting to the Technical Project Manager and working closely with the Head of IT this new role will work with an existing member of the team supporting and enhancing our CRM (Dynamics 365) in addition to small development projects working with senior staff, digital and graphics teams to deliver a range of time critical tactical projects to enhance the work of our research community.   In the coming months the IISS will be moving a number of business processes onto the CRM platform and starting to plan the migration to Dynamics 365 Online. In addition, you will be expected to work on smaller projects including the creation of web based data driven dynamic visualisations to support IISS digital publications or events, data capture from 3rd party websites using existing APIs or screen scraping techniques and the manipulation of data and statistical analysis.  Advanced or Intermediate knowledge of the following products is mandatory:   Microsoft Dynamics CRM 365 (Administration, Configuration and Customization) Web Development – HTML, CSS and Javascript At least one scripting language such Python / Powershell  Preference will be given to candidates who are able to demonstrate knowledge of a broad range of tools and techniques and the ability to quickly identify the most appropriate approach to quickly deliver solutions for business problems. Specific technologies that would be advantageous include: Javascript Visualization frameworks such as Plotify.js / Highcharts Javascript Mapping frameworks such as Leaflet / Mapbox Microsoft Office 365 – Power BI, Flow, Powerapps We are looking for someone with a positive, can-do approach, a problem solver with excellent communication, prioritisation and time management skills.  Additionally, we would like this person to be experienced and a self-starter.  International travel may occasionally be required as part of the role. Salary will commensurate with skills and experience, plus full benefits package. Technical training on specific skills may be available for exceptional candidates.  Please apply by email to hr@iiss.org   by 31st August 2018, attaching your CV and covering letter outlining your experience and suitability.   Selected candidates will be invited for an interview which will include technical tests. We apologise that due to expected volume of applications only shortlisted candidates will receive a reply.  Only candidates who already possess the right to work in the United Kingdom should apply.
Pobl Group
Web Developer
Pobl Group Swansea SA7, UK
We are looking to recruit an enthusiastic, creative, and highly organised individual with an interest in customer portals and CRM technologies to join our Applications Team as a Web, Portals & CRM Developer. We are currently engaging in a redevelopment programme across our Applications, Portals and Websites for the company and this role will be in the heart of it. What is great about the role?   The Applications estate within Pobl is a diverse estate of delivery methods, types and ages. You will develop, build and maintain all Group’s websites and intranet systems to ensure they add value to the Group and to our customers. Supporting our internal and external by providing a high quality effective and efficient service.     The salary for this role is £36,154 for a 37 hour full time permanent position.   The role will primarily be remote working with some location flexibility mainly between Newport and Swansea offices for working with the Stakeholders in the two main offices.       What will you do?    This role has the following main roles: Development / Management of the Groups Website Development / Management of the PoblPoint Intranet Development and Support of the company’s user portals Development in Support of the Dynamics Developers in the development and administration of the Dynamics CRM Support business users with technical support cases related to Web, intranet, and CRM products.   Who are we looking for?   The ideal candidate will be able to demonstrate: Web development and management of WordPress external and intranet websites Comfortable working with stakeholders and carrying out design activities with stakeholders. Logical and pragmatic thinking and be able to respond to a variety of planned and unplanned events. Experience of Development Team environments and methods Experience of Dynamics CRM or similar CRM System Ideally the candidate would have some spoken and written understanding of welsh language for the role.         What is special about this opportunity?   Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provisions varies from care and support to individuals, through to commercial development activities. Our team provides services for all these business areas, so you’ll get involved with a very diverse customer base.   At Pobl we look to reward our talent with a comprehensive package. Along with a competitive salary, you can access flexible working, up to 30 days annual leave (plus bank holidays), excellent pension options and retail discounts. If you have not only the skills and experience, but also share our values, we would be interested in discussing this vacancy with you. For a confidential conversation please contact John (Lead Applications Architect) via John.Lavery@poblgroup.co.uk to arrange       To begin your Pobl journey, click ‘Apply Now’   Closing date Sunday 18th April   Shortlisting will take place week commencing 19th April Interviews will take place via Microsoft Teams     Pobl is an organisation with equality, diversity and inclusion at its heart, and we are pleased to have recently been accredited with Stage 2 Investors in Diversity. We welcome applications from all areas of the community, however we particularly encourage applications from members of the BAME community as well as individuals with disabilities, who are currently under-represented within our workforce
Apr 09, 2021
Full time
We are looking to recruit an enthusiastic, creative, and highly organised individual with an interest in customer portals and CRM technologies to join our Applications Team as a Web, Portals & CRM Developer. We are currently engaging in a redevelopment programme across our Applications, Portals and Websites for the company and this role will be in the heart of it. What is great about the role?   The Applications estate within Pobl is a diverse estate of delivery methods, types and ages. You will develop, build and maintain all Group’s websites and intranet systems to ensure they add value to the Group and to our customers. Supporting our internal and external by providing a high quality effective and efficient service.     The salary for this role is £36,154 for a 37 hour full time permanent position.   The role will primarily be remote working with some location flexibility mainly between Newport and Swansea offices for working with the Stakeholders in the two main offices.       What will you do?    This role has the following main roles: Development / Management of the Groups Website Development / Management of the PoblPoint Intranet Development and Support of the company’s user portals Development in Support of the Dynamics Developers in the development and administration of the Dynamics CRM Support business users with technical support cases related to Web, intranet, and CRM products.   Who are we looking for?   The ideal candidate will be able to demonstrate: Web development and management of WordPress external and intranet websites Comfortable working with stakeholders and carrying out design activities with stakeholders. Logical and pragmatic thinking and be able to respond to a variety of planned and unplanned events. Experience of Development Team environments and methods Experience of Dynamics CRM or similar CRM System Ideally the candidate would have some spoken and written understanding of welsh language for the role.         What is special about this opportunity?   Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provisions varies from care and support to individuals, through to commercial development activities. Our team provides services for all these business areas, so you’ll get involved with a very diverse customer base.   At Pobl we look to reward our talent with a comprehensive package. Along with a competitive salary, you can access flexible working, up to 30 days annual leave (plus bank holidays), excellent pension options and retail discounts. If you have not only the skills and experience, but also share our values, we would be interested in discussing this vacancy with you. For a confidential conversation please contact John (Lead Applications Architect) via John.Lavery@poblgroup.co.uk to arrange       To begin your Pobl journey, click ‘Apply Now’   Closing date Sunday 18th April   Shortlisting will take place week commencing 19th April Interviews will take place via Microsoft Teams     Pobl is an organisation with equality, diversity and inclusion at its heart, and we are pleased to have recently been accredited with Stage 2 Investors in Diversity. We welcome applications from all areas of the community, however we particularly encourage applications from members of the BAME community as well as individuals with disabilities, who are currently under-represented within our workforce
IT Support Analyst
IT Jobs Caerphilly, Caerphilly County Borough
IT Support Analyst We are a growing SME IT Services organisation currently seeking an IT Support Analyst to join our team. We are located in the Welsh ICE Innovation Centre in Caerphilly where we work alongside a community of many other growing businesses. This is an excellent opportunity for a technical customer service professional to expand their career. You will be working alongside us and with our customers on ServiceTracker, our operational and management application for blue-collar service industries. The right person will have a willingness to work with the latest technologies and make a contribution to the business from day one. Our application is built on the Salesforce platform. We will give you first-class training and professional development to enable you to succeed in your role and become an IT professional. Key skills needed for the role: * Experience working within a technical customer service role, preferably within a SaaS / B2B environment dealing with customer requests and bugs; * Possess a genuine relish for troubleshooting and problem-solving complex puzzles; * Have the ability to think on your feet, learn a complex product inside and out, and discover creative methods to resolve customer issues; * Demonstrable experience troubleshooting and documenting replication steps for complex technical issues, while collaborating with our developers to ensure resolution. * Experience supporting, troubleshooting, and assisting with the development of desktop applications and web application integrations; * Familiarity with modern support ticketing or CRM solutions within technical customer service environments. The ideal candidate for this role will have excellent communication skills in addition to good verbal and written skills who is a natural-born evangelist with infectious enthusiasm. With our ambitious company goals, you will help create new technology and enhance your skill-set whilst working with some other exceptional team members! A competitive salary comes with this position, dependent upon experience + life cover, pension, 25 days holiday. Apply now to us or request further information on this excellent opportunity
Oct 29, 2018
IT Support Analyst We are a growing SME IT Services organisation currently seeking an IT Support Analyst to join our team. We are located in the Welsh ICE Innovation Centre in Caerphilly where we work alongside a community of many other growing businesses. This is an excellent opportunity for a technical customer service professional to expand their career. You will be working alongside us and with our customers on ServiceTracker, our operational and management application for blue-collar service industries. The right person will have a willingness to work with the latest technologies and make a contribution to the business from day one. Our application is built on the Salesforce platform. We will give you first-class training and professional development to enable you to succeed in your role and become an IT professional. Key skills needed for the role: * Experience working within a technical customer service role, preferably within a SaaS / B2B environment dealing with customer requests and bugs; * Possess a genuine relish for troubleshooting and problem-solving complex puzzles; * Have the ability to think on your feet, learn a complex product inside and out, and discover creative methods to resolve customer issues; * Demonstrable experience troubleshooting and documenting replication steps for complex technical issues, while collaborating with our developers to ensure resolution. * Experience supporting, troubleshooting, and assisting with the development of desktop applications and web application integrations; * Familiarity with modern support ticketing or CRM solutions within technical customer service environments. The ideal candidate for this role will have excellent communication skills in addition to good verbal and written skills who is a natural-born evangelist with infectious enthusiasm. With our ambitious company goals, you will help create new technology and enhance your skill-set whilst working with some other exceptional team members! A competitive salary comes with this position, dependent upon experience + life cover, pension, 25 days holiday. Apply now to us or request further information on this excellent opportunity
CRM Consultant with ERP
IT Jobs Reading
This role is for a Dynamics CRM Consultant (or possibly Consultants who have worked on other CRM solutions) who also has previous experience of ERP solutions such as Sage 200, Infor, Dynamics NAV, Dynamics AX, Intact, Access Accounts, Coda or similar. It is home based with travel to client sites, but you will initially have to spend some time in their offices near Reading for training purposes. Salary to £50k plus car allowance. This ERP reseller has recently acquired another business who sold a very good MS Dynamics GP and MS Dynamics CRM solution to colleges and universities. As the products have changed there is now a huge drive to do much more with Dynamics 365 and indeed Business Central which is the latest Microsoft consolidation of MS Dynamics products. This means the new projects are around updating the on-premise version of MS Dynamics CRM to Dynamics 365 and then onto the new Business Central. The job is home based with plenty of travel to clients, most of the clients are in the South East of England. You will implement Dynamics 365 working with clients who are using the solution for accounts, room booking, expense management, cost allocation and also for marketing and sales. You will participate in the full implementation life cycle of the projects and have a chance to work closely with SQL Server, so you will need good SQL skills and be able to back up and restore a SQL Server database as a minimum. Experience of SQL scripting would be a huge advantage. They need an experienced MS Dynamics CRM or Dynamics 365 Consultant, or a good CRM Consultant who also has ERP experience and can grow into a full Dynamics 365 consulting role. If you have CRM and ERP implementation skills and good SQL scripting and SQL Server database skills this is a chance to move into the very latest MS Dynamics software and really push your career forward. You would get training including Microsoft certifications in: MS Dynamics GP MS Dynamics CRM MS Dynamics 365 Experience of MS Dynamics NAV, Sage 200, Intact ERP or any mid-market ERP solution, alongside your skills with Dynamics 365 or Dynamics CRM, would be a perfect background for this role. Please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing to find out more
Oct 29, 2018
This role is for a Dynamics CRM Consultant (or possibly Consultants who have worked on other CRM solutions) who also has previous experience of ERP solutions such as Sage 200, Infor, Dynamics NAV, Dynamics AX, Intact, Access Accounts, Coda or similar. It is home based with travel to client sites, but you will initially have to spend some time in their offices near Reading for training purposes. Salary to £50k plus car allowance. This ERP reseller has recently acquired another business who sold a very good MS Dynamics GP and MS Dynamics CRM solution to colleges and universities. As the products have changed there is now a huge drive to do much more with Dynamics 365 and indeed Business Central which is the latest Microsoft consolidation of MS Dynamics products. This means the new projects are around updating the on-premise version of MS Dynamics CRM to Dynamics 365 and then onto the new Business Central. The job is home based with plenty of travel to clients, most of the clients are in the South East of England. You will implement Dynamics 365 working with clients who are using the solution for accounts, room booking, expense management, cost allocation and also for marketing and sales. You will participate in the full implementation life cycle of the projects and have a chance to work closely with SQL Server, so you will need good SQL skills and be able to back up and restore a SQL Server database as a minimum. Experience of SQL scripting would be a huge advantage. They need an experienced MS Dynamics CRM or Dynamics 365 Consultant, or a good CRM Consultant who also has ERP experience and can grow into a full Dynamics 365 consulting role. If you have CRM and ERP implementation skills and good SQL scripting and SQL Server database skills this is a chance to move into the very latest MS Dynamics software and really push your career forward. You would get training including Microsoft certifications in: MS Dynamics GP MS Dynamics CRM MS Dynamics 365 Experience of MS Dynamics NAV, Sage 200, Intact ERP or any mid-market ERP solution, alongside your skills with Dynamics 365 or Dynamics CRM, would be a perfect background for this role. Please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing to find out more
IT Jobs
CRM Developer
IT Jobs Watford, Hertfordshire
CRM Developer - Watford - £65k I am currently recruiting for a well-known financial organisation based in Chichester who are currently upgrading to MS Dynamics CRM 365 in collaboration with an external partner and are seeking an experienced CRM developer to lead technical development of the Dynamics CRM platform, and to play a key role to ensure the upgrade project completes successfully. A thorough technical understanding of MS CRM platforms, customisations and configurations will be required. Ideally the candidate should have experience with the following; * Microsoft Dynamics CRM (2016/365) * .Net and JavaScript * MS SQL Server My client is looking to interview ASAP. If you're currently on the market looking for a brand new change full of exciting opportunities and projects, please apply below and I will be in contact to discuss the role further
Oct 29, 2018
CRM Developer - Watford - £65k I am currently recruiting for a well-known financial organisation based in Chichester who are currently upgrading to MS Dynamics CRM 365 in collaboration with an external partner and are seeking an experienced CRM developer to lead technical development of the Dynamics CRM platform, and to play a key role to ensure the upgrade project completes successfully. A thorough technical understanding of MS CRM platforms, customisations and configurations will be required. Ideally the candidate should have experience with the following; * Microsoft Dynamics CRM (2016/365) * .Net and JavaScript * MS SQL Server My client is looking to interview ASAP. If you're currently on the market looking for a brand new change full of exciting opportunities and projects, please apply below and I will be in contact to discuss the role further
Dynamics CRM Developer
IT Jobs DE21, Little Eaton, Derbyshire
We are recruiting for an experienced Microsoft Dynamics CRM Developer for a fast moving business. To support the pace and scale of growth over recent years they have invested in technology, moving to a cloud based environment and are looking to standardise the rollout of this CRM system and associated applications across all of their office bases. This is an exciting opportunity to join a dynamic business that has a strong focus on growth. We are ideally looking for a self motivated experienced Developer with an underlying passion for the CRM element to lead development work and provide support to the business in the form of product knowledge. Role responsibilities * To provide experience and expertise in Dynamics configurations * To provide subject matter expertise in the Microsoft portfolio of products and services. * To configure, customise and develop CRM to meet business needs. * To be the focal point for fast delivery of systems changes and new implementations. * To co-ordinate promotions from development, to test, to production environments. * To document high level design options, and make considered recommendations. * To ensure technically appropriate solutions are implemented. * To drive unit testing and assist with UAT. Essential Skills and Experience * Minimum of 18 months of Dynamics development experience including online exposure and a strong understanding of the Microsoft portfolio. * Ability to create design documents and architectural proposals. * Happy to speak with other departments to find out their business needs and tailor a fit to these, deliver training and most importantly being able to communicate clearly with those who do not understand the ‘Tech’ side of IT. Desirable Skills and Experience * Ideally Microsoft certified, including customisation and configuration in Dynamics. * Experience of C#, Dynamics plugins, SQL, Azure service bus, LogicApps, Fetch XML and Office 365. Our Client will fully support the successful candidate to expand their own skill and experience with training and offer the opportunity to join the business following an investment in IT and be part of the team that is tailoring these to fit with the business and user needs. On offer is a basic salary of between £35,000 and £40,000, further software related training to ensure continued learning with Microsoft and related packages and software. For more detail on this opportunity, to register your interest or apply please either use the link on this website or call / text / WhatsApp (Apply online only)
Oct 29, 2018
We are recruiting for an experienced Microsoft Dynamics CRM Developer for a fast moving business. To support the pace and scale of growth over recent years they have invested in technology, moving to a cloud based environment and are looking to standardise the rollout of this CRM system and associated applications across all of their office bases. This is an exciting opportunity to join a dynamic business that has a strong focus on growth. We are ideally looking for a self motivated experienced Developer with an underlying passion for the CRM element to lead development work and provide support to the business in the form of product knowledge. Role responsibilities * To provide experience and expertise in Dynamics configurations * To provide subject matter expertise in the Microsoft portfolio of products and services. * To configure, customise and develop CRM to meet business needs. * To be the focal point for fast delivery of systems changes and new implementations. * To co-ordinate promotions from development, to test, to production environments. * To document high level design options, and make considered recommendations. * To ensure technically appropriate solutions are implemented. * To drive unit testing and assist with UAT. Essential Skills and Experience * Minimum of 18 months of Dynamics development experience including online exposure and a strong understanding of the Microsoft portfolio. * Ability to create design documents and architectural proposals. * Happy to speak with other departments to find out their business needs and tailor a fit to these, deliver training and most importantly being able to communicate clearly with those who do not understand the ‘Tech’ side of IT. Desirable Skills and Experience * Ideally Microsoft certified, including customisation and configuration in Dynamics. * Experience of C#, Dynamics plugins, SQL, Azure service bus, LogicApps, Fetch XML and Office 365. Our Client will fully support the successful candidate to expand their own skill and experience with training and offer the opportunity to join the business following an investment in IT and be part of the team that is tailoring these to fit with the business and user needs. On offer is a basic salary of between £35,000 and £40,000, further software related training to ensure continued learning with Microsoft and related packages and software. For more detail on this opportunity, to register your interest or apply please either use the link on this website or call / text / WhatsApp (Apply online only)
IT Jobs
System Analyst
IT Jobs Newcastle upon Tyne
A major national provider of electricity, gas and water metering services, data collection and data processing services are seeking a System Analyst based in Newcastle upon Tyne to join its expanding Data Collection team. Underpinned by an absolute dedication to health and safety, the company’s strategy is to become a successful supplier of smart metering and associated services. You will gather an in-depth knowledge of the Data Collection side of the business and apply this knowledge to the new system. Focusing on continuous improvement, short-and long-term team planning, you will be responsible for managing the Field Service Management System and identifying and improving processes leading to an increased efficiency in both office and field delivery. As an Analyst, your daily duties will include: - Taking full control of the configuration and working with internal IT stakeholders to ensure upstream and downstream systems are incorporated. - Owning and Maintaining the configuration documentation. - Working with relevant stakeholders to interpret, document and implement all required/proposed changes. - Reviewing data outputs and workflows and proactively propose efficiencies. - Supporting with training as required. - Facilitating business change. To be a successful Analyst, you will have the following skills and experiences: - Experience in working with a Field Service Management (FSM) System or similar. - Understanding of CRM/FSM/Other Data Platforms. - Proficiency in Microsoft Office applications (Word, Excel, Visio and PowerPoint). - Experience with database configurations and reporting platforms. - Ability to gather and interpret business requirements. - An understanding of the organisation’s goals and objectives. - Reporting and SQL experience. In return, an Analyst will receive a salary of £30,000 - £35,000 per annum. To apply for this role as Analyst, please click apply online and upload an updated copy of your CV’s. Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third partys details should you wish
Oct 29, 2018
A major national provider of electricity, gas and water metering services, data collection and data processing services are seeking a System Analyst based in Newcastle upon Tyne to join its expanding Data Collection team. Underpinned by an absolute dedication to health and safety, the company’s strategy is to become a successful supplier of smart metering and associated services. You will gather an in-depth knowledge of the Data Collection side of the business and apply this knowledge to the new system. Focusing on continuous improvement, short-and long-term team planning, you will be responsible for managing the Field Service Management System and identifying and improving processes leading to an increased efficiency in both office and field delivery. As an Analyst, your daily duties will include: - Taking full control of the configuration and working with internal IT stakeholders to ensure upstream and downstream systems are incorporated. - Owning and Maintaining the configuration documentation. - Working with relevant stakeholders to interpret, document and implement all required/proposed changes. - Reviewing data outputs and workflows and proactively propose efficiencies. - Supporting with training as required. - Facilitating business change. To be a successful Analyst, you will have the following skills and experiences: - Experience in working with a Field Service Management (FSM) System or similar. - Understanding of CRM/FSM/Other Data Platforms. - Proficiency in Microsoft Office applications (Word, Excel, Visio and PowerPoint). - Experience with database configurations and reporting platforms. - Ability to gather and interpret business requirements. - An understanding of the organisation’s goals and objectives. - Reporting and SQL experience. In return, an Analyst will receive a salary of £30,000 - £35,000 per annum. To apply for this role as Analyst, please click apply online and upload an updated copy of your CV’s. Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third partys details should you wish
Senior Architecture Analyst
IT Jobs BN3, Portslade-by-Sea, Brighton and Hove
Vacancy Overview The Senior Architecture Analyst plays a key role in designing and delivering both short and long term database solutions and ensuring the quality and breadth of data required to support Marketing Communications requirements, liaising with Sales and Marketing teams. Recognising the evolution of the operating model and agile nature of the organisation the content and nature of this role may change over time. EDF Energy is an inclusive employer, and although these roles are advertised on a full time basis as standard, flexible working arrangements will be reviewed and considered in line with our flexible working policy. Contextual Information The Customers business has an annual turnover of c£6.3bn with an Operating expenditure of c£584m, Capex investment of c£56m, Gross margin of c£698m and EBITDA of c£72m. Customers operate with c6000 employees, recognise partners with a range of Trade Unions and is located across multiple UK locations. Employee mix includes contact centre, sales, product development, marketing and commercial. Outsourcing arrangements in the UK and overseas form part of the operating capability and capacity. Customers serve over 200,000 business customers and are the largest supplier of electricity to business customers in Britain. Customers also supplies energy and energy services to over 5.3m residential customer accounts across the UK. Immediate challenges include the need to reduce operations costs, meeting the mandate deployment of Smart Metering, responding to the market changes that will be associated to the Competition and Markets Authority review. The Customers Relationship Management team is responsible for the provision of customer’s data to support customer communications and campaigns across markets and channels and working to provide a flexible, agile platform on which to implement the Marketing and Sales plan. The team will be responsible for integrating the various legacy CRM interfaces across the Customer sales segments, and for establishing a simple, efficient service to the Marketing Communications team. Nature and Scope Customers operate within a fast paced, continuously evolving environment giving rise to key challenges including responding to regulatory and market reforms through innovative products, services or processes, creating value in tight margin highly competitive market places, and building trust with customers. Employee mix includes directly sourced contact centre staff and increasingly outsourced capability both on and off shore. The job holder is fully empowered to make Commercial decisions in consultation with relevant stakeholders, and to make other decisions in accordance with the Customers FAL matrix. They will be expected to engage with senior stakeholders, escalating where necessary and presenting clear and concise information. The role will require managing the customer and marketing databases, interfacing with external data providers and liaising and influencing stakeholders across the business to: * Improve the efficiency of customer data processes supporting marketing communications; * Enhance the quality of customer and marketing data; and * Deliver a richer view of customers and prospects. Following the reorganisation of the Customers business, the role holder will play a leading role in consolidating the various CRM systems and processes inherited from legacy Sales & Marketing activities, working in conjunction with the Customer Data Programme. The ultimate aim will be to identify and retain internal best practice, and to plan and manage the transition from alternative systems and processes. Principal Accountabilities * Act as expert of point-of-reference within the team on the architecture and content of the customer data warehouse, relevant associated systems, interfaces and data-flows; in order to ensure associated IT/Database projects are delivered on time and to cost. * Act as expert of point-of-reference for EDF Energy customer data in supporting marketing and regulatory campaign design and decision making. * Design changes to existing or new marketing database solutions in order to optimise current communications processes and ensure best performance from new solutions. * An expert point of contact for data quality and adhering to and influencing company data policy and standards. Ensuring team data quality with support for assuring team campaign outputs. * Work with internal/external stakeholders to identify solutions to problems or business initiatives that require CRM team support, in order to identify and develop new CRM and acquisition capabilities that could drive customer growth and profit * Assist team colleagues, both on and offshore, in the provision and management of campaign data in order to meet critical business timelines. * Establish and maintain best practice procedures to ensure the company’s contact strategy, data protection standards and customer trust are protected. Ensure campaign selections are made in accordance with these standards. * Lead the identification and appraisal of CRM systems across legacy Sales & Marketing activities to consolidate best practice and develop leading solutions. * Evaluate products and emerging technologies related to consumer marketing in order to make recommendations, fully backed by cost, integration and capability rationale, for data solutions. Knowledge, Skills, Qualifications, Experience * Strong background in database systems design and data warehouse design * Strong knowledge of SQL, Oracle, RDBMS, TOAD tools. * Experience in Business requirements gathering and creation of supporting documentation * Degree qualified or equivalent in relevant discipline * Experienced in design and development of marketing systems and/or data warehouses * Experienced in the design and development of web service applications * Excellent communication, influencing and organisational skills * A strong team player * Presentation skills * High level of business and market awareness * Excellent problem solving skills and a strong commercial focus * Adaptable, with experience of multi-tasking and working at own initiative to deliver tasks on time, budget and target
Oct 29, 2018
Vacancy Overview The Senior Architecture Analyst plays a key role in designing and delivering both short and long term database solutions and ensuring the quality and breadth of data required to support Marketing Communications requirements, liaising with Sales and Marketing teams. Recognising the evolution of the operating model and agile nature of the organisation the content and nature of this role may change over time. EDF Energy is an inclusive employer, and although these roles are advertised on a full time basis as standard, flexible working arrangements will be reviewed and considered in line with our flexible working policy. Contextual Information The Customers business has an annual turnover of c£6.3bn with an Operating expenditure of c£584m, Capex investment of c£56m, Gross margin of c£698m and EBITDA of c£72m. Customers operate with c6000 employees, recognise partners with a range of Trade Unions and is located across multiple UK locations. Employee mix includes contact centre, sales, product development, marketing and commercial. Outsourcing arrangements in the UK and overseas form part of the operating capability and capacity. Customers serve over 200,000 business customers and are the largest supplier of electricity to business customers in Britain. Customers also supplies energy and energy services to over 5.3m residential customer accounts across the UK. Immediate challenges include the need to reduce operations costs, meeting the mandate deployment of Smart Metering, responding to the market changes that will be associated to the Competition and Markets Authority review. The Customers Relationship Management team is responsible for the provision of customer’s data to support customer communications and campaigns across markets and channels and working to provide a flexible, agile platform on which to implement the Marketing and Sales plan. The team will be responsible for integrating the various legacy CRM interfaces across the Customer sales segments, and for establishing a simple, efficient service to the Marketing Communications team. Nature and Scope Customers operate within a fast paced, continuously evolving environment giving rise to key challenges including responding to regulatory and market reforms through innovative products, services or processes, creating value in tight margin highly competitive market places, and building trust with customers. Employee mix includes directly sourced contact centre staff and increasingly outsourced capability both on and off shore. The job holder is fully empowered to make Commercial decisions in consultation with relevant stakeholders, and to make other decisions in accordance with the Customers FAL matrix. They will be expected to engage with senior stakeholders, escalating where necessary and presenting clear and concise information. The role will require managing the customer and marketing databases, interfacing with external data providers and liaising and influencing stakeholders across the business to: * Improve the efficiency of customer data processes supporting marketing communications; * Enhance the quality of customer and marketing data; and * Deliver a richer view of customers and prospects. Following the reorganisation of the Customers business, the role holder will play a leading role in consolidating the various CRM systems and processes inherited from legacy Sales & Marketing activities, working in conjunction with the Customer Data Programme. The ultimate aim will be to identify and retain internal best practice, and to plan and manage the transition from alternative systems and processes. Principal Accountabilities * Act as expert of point-of-reference within the team on the architecture and content of the customer data warehouse, relevant associated systems, interfaces and data-flows; in order to ensure associated IT/Database projects are delivered on time and to cost. * Act as expert of point-of-reference for EDF Energy customer data in supporting marketing and regulatory campaign design and decision making. * Design changes to existing or new marketing database solutions in order to optimise current communications processes and ensure best performance from new solutions. * An expert point of contact for data quality and adhering to and influencing company data policy and standards. Ensuring team data quality with support for assuring team campaign outputs. * Work with internal/external stakeholders to identify solutions to problems or business initiatives that require CRM team support, in order to identify and develop new CRM and acquisition capabilities that could drive customer growth and profit * Assist team colleagues, both on and offshore, in the provision and management of campaign data in order to meet critical business timelines. * Establish and maintain best practice procedures to ensure the company’s contact strategy, data protection standards and customer trust are protected. Ensure campaign selections are made in accordance with these standards. * Lead the identification and appraisal of CRM systems across legacy Sales & Marketing activities to consolidate best practice and develop leading solutions. * Evaluate products and emerging technologies related to consumer marketing in order to make recommendations, fully backed by cost, integration and capability rationale, for data solutions. Knowledge, Skills, Qualifications, Experience * Strong background in database systems design and data warehouse design * Strong knowledge of SQL, Oracle, RDBMS, TOAD tools. * Experience in Business requirements gathering and creation of supporting documentation * Degree qualified or equivalent in relevant discipline * Experienced in design and development of marketing systems and/or data warehouses * Experienced in the design and development of web service applications * Excellent communication, influencing and organisational skills * A strong team player * Presentation skills * High level of business and market awareness * Excellent problem solving skills and a strong commercial focus * Adaptable, with experience of multi-tasking and working at own initiative to deliver tasks on time, budget and target
IT Jobs
Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Junior D
IT Jobs Bedfordshire
Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Our client, provider of leading software solutions for the education sector are looking for a talented Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Working as a member of the this development team the Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) will learn from senior members, developing customisations and integrations with Microsoft Dynamics 365 enterprise CRM systems. Responsibilities for this Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) * Experience of the Microsoft development stack, including ASP.NET, C#, Web API, JavaScript, Entity Framework. * Experience of developing web applications hosted on the Windows Azure platform * An understanding of relational database design with Microsoft SQL Server and SQL Azure including normalisation and stored procedure optimisation * An understanding of software engineering best practices including unit testing and integration testing. * The ability to innovate and solve complex problems * Excellent written and verbal communication skills. Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) If this sounds like you then please click apply now
Oct 29, 2018
Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Our client, provider of leading software solutions for the education sector are looking for a talented Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Working as a member of the this development team the Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) will learn from senior members, developing customisations and integrations with Microsoft Dynamics 365 enterprise CRM systems. Responsibilities for this Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) * Experience of the Microsoft development stack, including ASP.NET, C#, Web API, JavaScript, Entity Framework. * Experience of developing web applications hosted on the Windows Azure platform * An understanding of relational database design with Microsoft SQL Server and SQL Azure including normalisation and stored procedure optimisation * An understanding of software engineering best practices including unit testing and integration testing. * The ability to innovate and solve complex problems * Excellent written and verbal communication skills. Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) Junior Developer (ASP.NET, C#, SQL, Javascript, HTML) If this sounds like you then please click apply now
IT Jobs
Lead Processor/Generator
IT Jobs Altrincham, Greater Manchester
Lead Processor/Generator - Start Date 09/11/18 Experience Essential Altrincham Interaction Recruitment is currently recruiting for a experienced Led Processor/Generator to join a rapidly growing Saas based Data integration software vendor. Their solutions specialise in helping clients place their data from various sources into their own cloud. Their solution also allows organisations to then turn that business data into useful usable information, encompassing all core business. They company hold a prestigious Big Data Competency award which is usually only held by the larger more established players. Our client is a VC backed Cloud start-up, growing fast and expanding across the world, so the role comes with the potential to become a permanent position. The responsibilities of the role include examining new digital leads as they are received, validating that the contact information looks like a real person and validating that the company provided also looks like a real company. You must be familiar with Sales Force or equivalent CRM experience. You must be methodical, able to work at a fast pace, familiar with data capture, word and excel, have excellent typing skills Candidates need to be highly motivated and can demonstrate ambition with the desire to succeed. Training will be provided by our client. To apply for this role please forward your CV to
Oct 29, 2018
Lead Processor/Generator - Start Date 09/11/18 Experience Essential Altrincham Interaction Recruitment is currently recruiting for a experienced Led Processor/Generator to join a rapidly growing Saas based Data integration software vendor. Their solutions specialise in helping clients place their data from various sources into their own cloud. Their solution also allows organisations to then turn that business data into useful usable information, encompassing all core business. They company hold a prestigious Big Data Competency award which is usually only held by the larger more established players. Our client is a VC backed Cloud start-up, growing fast and expanding across the world, so the role comes with the potential to become a permanent position. The responsibilities of the role include examining new digital leads as they are received, validating that the contact information looks like a real person and validating that the company provided also looks like a real company. You must be familiar with Sales Force or equivalent CRM experience. You must be methodical, able to work at a fast pace, familiar with data capture, word and excel, have excellent typing skills Candidates need to be highly motivated and can demonstrate ambition with the desire to succeed. Training will be provided by our client. To apply for this role please forward your CV to
Insight Analyst
IT Jobs Nottingham
Insight Analyst Location – Nottingham Salary – up to £30,000 to £40,000 A well-known, fast paced company based in Nottingham are looking for an Insight Analyst to join the growing team. You will be working to provide insight to various areas of the company. Providing insight and analytical reporting will be part of your daily responsibilities. If you are passionate and proactive about providing insight this is the perfect opportunity to take the next step to develop your career. Responsibilities * Work as part of the Insight team to plan workloads and key activity * Liaise with Stakeholders both internally and externally to develop future plans for delivery of Insight, analytics and reporting * Be passionate about driving effectiveness and best practises to improve and streamline the ways of working * Provide accurate analysis and insight to the agreed timescales * Ensure that all analysis and insight is documented correctly * Delivery meaningful reporting, analysis and insight to support the lead analysis * Produce end to end marketing and customer analysis, including analysis of several methods they use for campaigns * Work with the team and the lead analyst to consolidate analysis into data driven actionable insights with can then be presented to key stakeholders * Develop a strong and consultative relationship with the retail, and account management teams. Key Skills * Experience of working to provide insight and analysis * Campaign analysis is also key * Any marketing analysis experience is beneficial * Strong analytical and communication skills * Advanced Excel Skills are needed * Ability to translate data in clear analysis * Experience with forecasting, trending, indexing and profiling * Any knowledge of SAS or SPSS is also hugely beneficial * Any experience working with CRM systems is also helpful * Digital or ecommerce experience This growing company are looking for a keen analyst who is looking to develop their career and take the next step. They are offering a great opportunity with a competitive salary and package. We are in the process of arranging interviews for the next coming weeks, so if you are interested then please do not hesitate to contact Kim Roe of Vantage Consulting on (Apply online only) or send your CV
Oct 29, 2018
Insight Analyst Location – Nottingham Salary – up to £30,000 to £40,000 A well-known, fast paced company based in Nottingham are looking for an Insight Analyst to join the growing team. You will be working to provide insight to various areas of the company. Providing insight and analytical reporting will be part of your daily responsibilities. If you are passionate and proactive about providing insight this is the perfect opportunity to take the next step to develop your career. Responsibilities * Work as part of the Insight team to plan workloads and key activity * Liaise with Stakeholders both internally and externally to develop future plans for delivery of Insight, analytics and reporting * Be passionate about driving effectiveness and best practises to improve and streamline the ways of working * Provide accurate analysis and insight to the agreed timescales * Ensure that all analysis and insight is documented correctly * Delivery meaningful reporting, analysis and insight to support the lead analysis * Produce end to end marketing and customer analysis, including analysis of several methods they use for campaigns * Work with the team and the lead analyst to consolidate analysis into data driven actionable insights with can then be presented to key stakeholders * Develop a strong and consultative relationship with the retail, and account management teams. Key Skills * Experience of working to provide insight and analysis * Campaign analysis is also key * Any marketing analysis experience is beneficial * Strong analytical and communication skills * Advanced Excel Skills are needed * Ability to translate data in clear analysis * Experience with forecasting, trending, indexing and profiling * Any knowledge of SAS or SPSS is also hugely beneficial * Any experience working with CRM systems is also helpful * Digital or ecommerce experience This growing company are looking for a keen analyst who is looking to develop their career and take the next step. They are offering a great opportunity with a competitive salary and package. We are in the process of arranging interviews for the next coming weeks, so if you are interested then please do not hesitate to contact Kim Roe of Vantage Consulting on (Apply online only) or send your CV
IT Jobs
CRM Technical Manager - Hertfordshire - £60k + Excellent bens
IT Jobs Watford, Hertfordshire
CRM Technical Manager - Hertfordshire - £60k + Excellent bens I am currently recruiting for a leading organisation in the retail industry who are looking to bring on board a Technical CRM Manager to help the business through a migration to Microsoft Dynamics 365. This is an excellent opportunity for someone who wants to own the process of a migration project and also be the expert within the business on this platform. They are currently working with a consultancy to make this migration happen so someone who has experience with liaising with third party suppliers on successful migration projects would be a very good fit for this position. You will also need experience with the following: * Microsoft Dynamics CRM - 2016 + 365 * Strong experience liaising with technical and non technical staff and gathering requirements from both sides * Experience with project management + Delivery * Experience of creating custom plugin using .NET * SQL Server experience - SSIS * Strong technical mindset If you are interested in finding out more about this position, please apply below and I will be in contact to discuss the role further
Oct 29, 2018
CRM Technical Manager - Hertfordshire - £60k + Excellent bens I am currently recruiting for a leading organisation in the retail industry who are looking to bring on board a Technical CRM Manager to help the business through a migration to Microsoft Dynamics 365. This is an excellent opportunity for someone who wants to own the process of a migration project and also be the expert within the business on this platform. They are currently working with a consultancy to make this migration happen so someone who has experience with liaising with third party suppliers on successful migration projects would be a very good fit for this position. You will also need experience with the following: * Microsoft Dynamics CRM - 2016 + 365 * Strong experience liaising with technical and non technical staff and gathering requirements from both sides * Experience with project management + Delivery * Experience of creating custom plugin using .NET * SQL Server experience - SSIS * Strong technical mindset If you are interested in finding out more about this position, please apply below and I will be in contact to discuss the role further
SQL Developer
IT Jobs Swindon, Wiltshire
SQL Developer – £25,000-£40,000- Swindon, Wiltshire Our Swindon based client are looking to recruit someone to join their development team who has a solid understanding of SQL and who can come in and work with their database team to help maximise the CRM system that they currently have. You will be involved in the design and implementation of internal process improvements such as automation and improving data delivery. You will be working with large and fairly complex data sets and knowing how to manage and work around that is important. As a result of your SQL and database knowledge, you will offer an element of technical support to the database team on any queries they may have. In addition to working with SQL – or certainly looking to improve your SQL experience – you will come into a role that will give you CRM experience, specifically MS Dynamics. Candidates with previous experience in this would certainly be encourage to apply for this. However, if you have SQL experience and CRM experience with another kind of CRM, then this would certainly be seen as a huge positive. Experience in Web Services (REST, SOAP, WSDL, UDDI) and API would be ideal, but by no means essential in this role – however it would be something you would learn along the way. This is a really exciting role where they need someone who can hit the ground running with SQL development but also open to leaning more about CRM and Web Services so it is a very varied and progressive role. For more information on this opportunity, please can you call me on (Apply online only) or email me at ben @ jiyuconsulting. co. uk SQL Developer – £25,000-£40,000- Swindon, Wiltshire
Oct 29, 2018
SQL Developer – £25,000-£40,000- Swindon, Wiltshire Our Swindon based client are looking to recruit someone to join their development team who has a solid understanding of SQL and who can come in and work with their database team to help maximise the CRM system that they currently have. You will be involved in the design and implementation of internal process improvements such as automation and improving data delivery. You will be working with large and fairly complex data sets and knowing how to manage and work around that is important. As a result of your SQL and database knowledge, you will offer an element of technical support to the database team on any queries they may have. In addition to working with SQL – or certainly looking to improve your SQL experience – you will come into a role that will give you CRM experience, specifically MS Dynamics. Candidates with previous experience in this would certainly be encourage to apply for this. However, if you have SQL experience and CRM experience with another kind of CRM, then this would certainly be seen as a huge positive. Experience in Web Services (REST, SOAP, WSDL, UDDI) and API would be ideal, but by no means essential in this role – however it would be something you would learn along the way. This is a really exciting role where they need someone who can hit the ground running with SQL development but also open to leaning more about CRM and Web Services so it is a very varied and progressive role. For more information on this opportunity, please can you call me on (Apply online only) or email me at ben @ jiyuconsulting. co. uk SQL Developer – £25,000-£40,000- Swindon, Wiltshire
Technical Support Analyst
IT Jobs Norfolk
Technical Support Analyst- Kings Lynn- Up to £330- 6 Months Contract A large national government organisation are looking for an IT specialist to join their team! As a technical Support Analyst you will be responsible maintaining all of the information systems. You will specifically be specialising in the support of CRM delivered using dynamics 365. Role Accountabilities; Maintain service levels for operational support and overall system availability, focusing on CRM. Be a subject matter expert (SME) of CRM services underpinned by MS Dynamics 365 both on a technical and customer process point of view Maintain security of CRM and it s data to ensure continued business operation and compliance. Provide 2nd level CRM support within a comprehensive Information Technology Infrastructure Library (ITIL) framework, managing progress escalations using appropriate service management tools. Proactively identify opportunities to improve the support and provision of all CRM instances and services underpinned by CRM. Provide technical guidance to all Information Communication Technologies ( ICT) system users and to BI Management on CRM. Knowledge & Experience Required; Technical experience in supporting applications, system administration. ITIL v3 Foundation certified or equivalent. Ability to lead the resolution of difficult or complex CRM technical and operational problems, and to provide clear guidance to management, colleagues and users. Extensive experience of supporting CRM systems and IT applications. Understanding of web administration and web technologies. Awareness or experience in underpinning technologies, such as and not limited too Active Directory. Experience of working with cloud hosted services (Azure preferable) including SaaS, PaaS, IaaS. Strong analytical skills. This is an urgent requirement- APPLY NOW
Oct 29, 2018
Technical Support Analyst- Kings Lynn- Up to £330- 6 Months Contract A large national government organisation are looking for an IT specialist to join their team! As a technical Support Analyst you will be responsible maintaining all of the information systems. You will specifically be specialising in the support of CRM delivered using dynamics 365. Role Accountabilities; Maintain service levels for operational support and overall system availability, focusing on CRM. Be a subject matter expert (SME) of CRM services underpinned by MS Dynamics 365 both on a technical and customer process point of view Maintain security of CRM and it s data to ensure continued business operation and compliance. Provide 2nd level CRM support within a comprehensive Information Technology Infrastructure Library (ITIL) framework, managing progress escalations using appropriate service management tools. Proactively identify opportunities to improve the support and provision of all CRM instances and services underpinned by CRM. Provide technical guidance to all Information Communication Technologies ( ICT) system users and to BI Management on CRM. Knowledge & Experience Required; Technical experience in supporting applications, system administration. ITIL v3 Foundation certified or equivalent. Ability to lead the resolution of difficult or complex CRM technical and operational problems, and to provide clear guidance to management, colleagues and users. Extensive experience of supporting CRM systems and IT applications. Understanding of web administration and web technologies. Awareness or experience in underpinning technologies, such as and not limited too Active Directory. Experience of working with cloud hosted services (Azure preferable) including SaaS, PaaS, IaaS. Strong analytical skills. This is an urgent requirement- APPLY NOW
IT Jobs
Client Relationship Management Development Specialist
IT Jobs Bristol
My legal client based in central Bristol are looking for a Client Relationship Management (CRM) Development Specialist to join their team on an initial 4 month contract. As a CRM Development Specialist you will be working with all other members of the firm including Directors, Development Managers and Sector Leaders to ensure that the CRM database is able to evolve with the changing need of the business. Ideally I am looking for a CRM Development Specialist who has worked with InterAction CRM. For this contract you will be responsible for: Client/Target contact data maintenance Increase in the quality of contact data within InterAction Promotion of InterAction as a source of contact data The ideal CRM Development Specialist for this position will have experience working in a professional service environment e.g. Legal Services/LLP Initial telephone interviews are being set up for this position from Tuesday 30th October with face to face interviews to follow swiftly afterwards. The daily rate for this position varies between £300 - £350 per day. If this is something that could be of interest to you then please get in touch with Simon at the X4 Group for more information
Oct 29, 2018
My legal client based in central Bristol are looking for a Client Relationship Management (CRM) Development Specialist to join their team on an initial 4 month contract. As a CRM Development Specialist you will be working with all other members of the firm including Directors, Development Managers and Sector Leaders to ensure that the CRM database is able to evolve with the changing need of the business. Ideally I am looking for a CRM Development Specialist who has worked with InterAction CRM. For this contract you will be responsible for: Client/Target contact data maintenance Increase in the quality of contact data within InterAction Promotion of InterAction as a source of contact data The ideal CRM Development Specialist for this position will have experience working in a professional service environment e.g. Legal Services/LLP Initial telephone interviews are being set up for this position from Tuesday 30th October with face to face interviews to follow swiftly afterwards. The daily rate for this position varies between £300 - £350 per day. If this is something that could be of interest to you then please get in touch with Simon at the X4 Group for more information
CRM Architect
IT Jobs Cardiff
Pertemps Managed Solutions are currently recruiting on behalf of a highly reputable organisation based in Newport who are looking to recruit a CRM Architect with SCCM and WIN10 experience The Role: • This role will act as an architect and quality assurance layer in multiple CRM developments the Programme has scheduled. • Clearly and logically able to architect well-structured solutions/framework from start to finish to solve business problems with confidence • Able to configure complex coded solutions • Lead consultative discovery sessions with clients and prospects at the executive level to understand core needs and considerations to determine the optimal technical solution • Work closely with Product and/or Project Managers in requirements gathering and project planning, interfacing directly with the client and their vendors as needed • Own the execution of these technical initiatives, actively keeping all external and internal stakeholders informed, and working closely with Product Managers and Project Managers • his role is more than a developer and will require that more holistic and architectural focus. The Candidate: • The successful candidate will give strategic direction to the projects and ensure external suppliers are developing in line with technical expectations. • 5+ year's experience as a CRM Architect – preferably in a utilities or public sector background • Strong SCCM & WIN10 experience • Self-motivated to drive solutions from idea through execution For more information please apply and a recruitment consultant will be in touch to answer any queries you may have
Oct 29, 2018
Pertemps Managed Solutions are currently recruiting on behalf of a highly reputable organisation based in Newport who are looking to recruit a CRM Architect with SCCM and WIN10 experience The Role: • This role will act as an architect and quality assurance layer in multiple CRM developments the Programme has scheduled. • Clearly and logically able to architect well-structured solutions/framework from start to finish to solve business problems with confidence • Able to configure complex coded solutions • Lead consultative discovery sessions with clients and prospects at the executive level to understand core needs and considerations to determine the optimal technical solution • Work closely with Product and/or Project Managers in requirements gathering and project planning, interfacing directly with the client and their vendors as needed • Own the execution of these technical initiatives, actively keeping all external and internal stakeholders informed, and working closely with Product Managers and Project Managers • his role is more than a developer and will require that more holistic and architectural focus. The Candidate: • The successful candidate will give strategic direction to the projects and ensure external suppliers are developing in line with technical expectations. • 5+ year's experience as a CRM Architect – preferably in a utilities or public sector background • Strong SCCM & WIN10 experience • Self-motivated to drive solutions from idea through execution For more information please apply and a recruitment consultant will be in touch to answer any queries you may have
Dynamics 365 Developer
IT Jobs DE21, Little Eaton, Derbyshire
We are recruiting for an experienced Microsoft Dynamics CRM Developer for a fast moving business. To support the pace and scale of growth over recent years they have invested in technology, moving to a cloud based environment and are looking to standardise the rollout of this CRM system and associated applications across all of their office bases. This is an exciting opportunity to join a dynamic business that has a strong focus on growth. We are ideally looking for a self motivated experienced Developer with an underlying passion for the CRM element to lead development work and provide support to the business in the form of product knowledge. Role responsibilities * To provide experience and expertise in Dynamics configurations * To provide subject matter expertise in the Microsoft portfolio of products and services. * To configure, customise and develop CRM to meet business needs. * To be the focal point for fast delivery of systems changes and new implementations. * To co-ordinate promotions from development, to test, to production environments. * To document high level design options, and make considered recommendations. * To ensure technically appropriate solutions are implemented. * To drive unit testing and assist with UAT. Essential Skills and Experience * Minimum of 18 months of Dynamics development experience including online exposure and a strong understanding of the Microsoft portfolio. * Ability to create design documents and architectural proposals. * Happy to speak with other departments to find out their business needs and tailor a fit to these, deliver training and most importantly being able to communicate clearly with those who do not understand the ‘Tech’ side of IT. Desirable Skills and Experience * Ideally Microsoft certified, including customisation and configuration in Dynamics. * Experience of C#, Dynamics plugins, SQL, Azure service bus, LogicApps, Fetch XML and Office 365. Our Client will fully support the successful candidate to expand their own skill and experience with training and offer the opportunity to join the business following an investment in IT and be part of the team that is tailoring these to fit with the business and user needs. On offer is a basic salary of between £35,000 and £40,000, further software related training to ensure continued learning with Microsoft and related packages and software. For more detail on this opportunity, to register your interest or apply please either use the link on this website or call / text / WhatsApp (Apply online only)
Oct 29, 2018
We are recruiting for an experienced Microsoft Dynamics CRM Developer for a fast moving business. To support the pace and scale of growth over recent years they have invested in technology, moving to a cloud based environment and are looking to standardise the rollout of this CRM system and associated applications across all of their office bases. This is an exciting opportunity to join a dynamic business that has a strong focus on growth. We are ideally looking for a self motivated experienced Developer with an underlying passion for the CRM element to lead development work and provide support to the business in the form of product knowledge. Role responsibilities * To provide experience and expertise in Dynamics configurations * To provide subject matter expertise in the Microsoft portfolio of products and services. * To configure, customise and develop CRM to meet business needs. * To be the focal point for fast delivery of systems changes and new implementations. * To co-ordinate promotions from development, to test, to production environments. * To document high level design options, and make considered recommendations. * To ensure technically appropriate solutions are implemented. * To drive unit testing and assist with UAT. Essential Skills and Experience * Minimum of 18 months of Dynamics development experience including online exposure and a strong understanding of the Microsoft portfolio. * Ability to create design documents and architectural proposals. * Happy to speak with other departments to find out their business needs and tailor a fit to these, deliver training and most importantly being able to communicate clearly with those who do not understand the ‘Tech’ side of IT. Desirable Skills and Experience * Ideally Microsoft certified, including customisation and configuration in Dynamics. * Experience of C#, Dynamics plugins, SQL, Azure service bus, LogicApps, Fetch XML and Office 365. Our Client will fully support the successful candidate to expand their own skill and experience with training and offer the opportunity to join the business following an investment in IT and be part of the team that is tailoring these to fit with the business and user needs. On offer is a basic salary of between £35,000 and £40,000, further software related training to ensure continued learning with Microsoft and related packages and software. For more detail on this opportunity, to register your interest or apply please either use the link on this website or call / text / WhatsApp (Apply online only)
IT Jobs
Business Support Consultant - eCommerce, Retail - £35k
IT Jobs Romsey
Application Support / Technical Consultant - Web, Mobile, Ecommerce ! An exciting new opportunity for a talented and enthusiastic Applications Support Specialist to join a successful, ambitious and growing ecommerce technology company based in Romsey, Hampshire. Why do I want to work here? We're pleased you've asked! Our client pride themselves on developing and empowering their teams to provide a first class customer service to a broad range of retail and FMCG customers. A result of which is a fantastic combination of training and mentoring across a leading technology platform that gives customers a valuable product to enhance their business and increase performance and profitability. They offer a great career journey from your initial induction through to training, coaching and mentoring to ensure you are well versed in their product and approach. There is loads of opportunity for progression either in the field of support or the wider business as a consultant, project manager or similar. What do you need to be a success here? * Experience of working in a Software, Applications or Product Support role. * PHP, iOS, Linux & MySQL is some of the tech stack you will work with within this role so knowledge of this would be ideal. * Knowledge of CRM or ERP systems would be hugely beneficial * Ambition and aptitude to learn * Excellent commucniation skills and positive attitude * A collaborative work ethic and team player mentality The company offers a competitive salary, training and a great opportunity to build a career in a software & ecommerce environment. To apply please send your CV or call (Apply online only) to apply
Oct 29, 2018
Application Support / Technical Consultant - Web, Mobile, Ecommerce ! An exciting new opportunity for a talented and enthusiastic Applications Support Specialist to join a successful, ambitious and growing ecommerce technology company based in Romsey, Hampshire. Why do I want to work here? We're pleased you've asked! Our client pride themselves on developing and empowering their teams to provide a first class customer service to a broad range of retail and FMCG customers. A result of which is a fantastic combination of training and mentoring across a leading technology platform that gives customers a valuable product to enhance their business and increase performance and profitability. They offer a great career journey from your initial induction through to training, coaching and mentoring to ensure you are well versed in their product and approach. There is loads of opportunity for progression either in the field of support or the wider business as a consultant, project manager or similar. What do you need to be a success here? * Experience of working in a Software, Applications or Product Support role. * PHP, iOS, Linux & MySQL is some of the tech stack you will work with within this role so knowledge of this would be ideal. * Knowledge of CRM or ERP systems would be hugely beneficial * Ambition and aptitude to learn * Excellent commucniation skills and positive attitude * A collaborative work ethic and team player mentality The company offers a competitive salary, training and a great opportunity to build a career in a software & ecommerce environment. To apply please send your CV or call (Apply online only) to apply
IT Jobs
Application Support Analyst
IT Jobs Bury
Becoming an Application Support Analyst with Capita in Bury St EdmundsFantastic opportunity working within an established ITIL Service Desk providing both telephone and remote diagnostic application support for Capita products with responsibility and ownership for resolving Customer Incidents.This is a fantastic opportunity to work with a large, high functioning team in an open office environment. You will be fully trained on our processes and we are also open to take your steer on new ideas & processes. Interesting work, great culture and progression opportunities at the ready! Great package too.What you will do: * Responsible for responding and resolving Customer Application incident tickets within SLA and KPI targets; * Responsible for the ownership, progression and resolution of incidents allocated, ensuring the end User and incident ticket are fully updated as per the documented processes with all actions taken, including root cause and resolution detail; * To provide a high-quality customer support service with excellent communication skills * To work closely with the Problem Management Team ensuring comprehensive detail is provided for new problems and defects and all associated incidents are linked to inform root cause analysis and impact; * To ensure data integrity is maintained when analysing and resolving incidents; * Provide focus and interaction ensuring the Company operates within its agreed SLA’s and KPI’s, liaising with and updating the end user throughout the lifecycle of an incident ticket, escalating to the Incident Management Team Leader as appropriate; * Ensuring that Company processes are adhered to and recommendations for improvements are progressed; * Actively perform trend analysis to ensure continuous improvements and underlying issues are addressed to reduce the volume of repeat incidents raised through the Help Desk; * To develop knowledge of the applications and business processes used within the Criminal Justice sector in order to provide a high-quality customer support service. Your experience will include: * Call Centre / Helpdesk experience is essential, ideally in a software development environment * Ability to manage and take responsibility for incident tickets assigned in relation to specialist software functionality * Strong customer liaison skills underpinned by a professional telephone manner * Exceptional analytical skills to determine resolution accurately * Have a technical aptitude in order to implement data change where necessary * Be able to work autonomously and within a team to support the end user efficiently * Experience of delivering against Service Level Agreement targets and meeting customer expectations * Experience of Oracle SQL/PL-SQL is desirable * Experience of Microsoft SQL Server is desirable * Experience of Microsoft CRM is desirable * ITIL Version 3 – Foundation is desirable About Capita Case and Record SolutionsCapita Case and Record Solutions is a Microsoft partner and has over 35 years’ experience in helping businesses to transform through the appropriate use of technology to understand, manage and share their company data. Join some of the most highly skilled and experienced IT and Transformation professionals in the country. We invest continually in our employees to ensure that their skills keep up with the rapid pace of change in software making sure that our solutions are fit for purpose now and for the future.Capita Case and Record Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday, a company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discountsYou’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Michael Rosbotham on (Apply online only) for guidance. | Become a Change Maker |Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Oct 29, 2018
Becoming an Application Support Analyst with Capita in Bury St EdmundsFantastic opportunity working within an established ITIL Service Desk providing both telephone and remote diagnostic application support for Capita products with responsibility and ownership for resolving Customer Incidents.This is a fantastic opportunity to work with a large, high functioning team in an open office environment. You will be fully trained on our processes and we are also open to take your steer on new ideas & processes. Interesting work, great culture and progression opportunities at the ready! Great package too.What you will do: * Responsible for responding and resolving Customer Application incident tickets within SLA and KPI targets; * Responsible for the ownership, progression and resolution of incidents allocated, ensuring the end User and incident ticket are fully updated as per the documented processes with all actions taken, including root cause and resolution detail; * To provide a high-quality customer support service with excellent communication skills * To work closely with the Problem Management Team ensuring comprehensive detail is provided for new problems and defects and all associated incidents are linked to inform root cause analysis and impact; * To ensure data integrity is maintained when analysing and resolving incidents; * Provide focus and interaction ensuring the Company operates within its agreed SLA’s and KPI’s, liaising with and updating the end user throughout the lifecycle of an incident ticket, escalating to the Incident Management Team Leader as appropriate; * Ensuring that Company processes are adhered to and recommendations for improvements are progressed; * Actively perform trend analysis to ensure continuous improvements and underlying issues are addressed to reduce the volume of repeat incidents raised through the Help Desk; * To develop knowledge of the applications and business processes used within the Criminal Justice sector in order to provide a high-quality customer support service. Your experience will include: * Call Centre / Helpdesk experience is essential, ideally in a software development environment * Ability to manage and take responsibility for incident tickets assigned in relation to specialist software functionality * Strong customer liaison skills underpinned by a professional telephone manner * Exceptional analytical skills to determine resolution accurately * Have a technical aptitude in order to implement data change where necessary * Be able to work autonomously and within a team to support the end user efficiently * Experience of delivering against Service Level Agreement targets and meeting customer expectations * Experience of Oracle SQL/PL-SQL is desirable * Experience of Microsoft SQL Server is desirable * Experience of Microsoft CRM is desirable * ITIL Version 3 – Foundation is desirable About Capita Case and Record SolutionsCapita Case and Record Solutions is a Microsoft partner and has over 35 years’ experience in helping businesses to transform through the appropriate use of technology to understand, manage and share their company data. Join some of the most highly skilled and experienced IT and Transformation professionals in the country. We invest continually in our employees to ensure that their skills keep up with the rapid pace of change in software making sure that our solutions are fit for purpose now and for the future.Capita Case and Record Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday, a company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discountsYou’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Michael Rosbotham on (Apply online only) for guidance. | Become a Change Maker |Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Business Analyst
IT Jobs Wilmslow
Business Analyst Reporting To: Head of Technology – Sales & Service Location: Wilmslow Hours of Work: 09:00 – 17:30 or in line with business needs Salary: £TBC The Role A Citation Business Analyst will be responsible for conducting full lifecycle analysis including, requirements, activities and design. The Business Analyst will define/design business processes with key stakeholders, will document business requirements in the form of user stories with appropriate acceptance criteria and will ensure that stakeholder comms and engagement is at the forefront of all activities undertaken. The Business Analyst will take ownership of ensuring the technology solution proposed delivers the required business outcome(s) and addresses the defined problem(s). The Business Analyst will work closely with architects and senior stakeholders on the documentation and realisation of changes to architectural artefacts such as capability models and Enterprise Data Models. The Business Analyst focuses on the delivery of customer-centric solutions, whether these be internal or external customers. The Person We are looking for someone who can roll their sleeves up and ‘dig in’ with the rest of the team. In addition, the successful candidate should have: • The ability to translate business requirements into well-formed user stories with appropriate acceptance criteria • Lead workshop sessions; ensure stakeholders are engaged during these sessions, focus on objectives/outputs and guide the definition of business processes/requirements ensuring that they are aligned with business objectives • The ability to understand the end to end process, including the technology that delivers each step of the process • Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements. • Work with senior stakeholder to identify and prioritise business outcomes and needs, to ensure business value is delivered as soon as possible in the lifecycle • Quality assure the execution of test plans to ensure a quality solution is delivered to meet the desired business outcome(s) • Liaise with key stakeholders to identify areas for improvement • Design and deliver operational improvements through efficiencies • Works collaboratively with a range of people to support the wider business agenda • Proactively identifies areas for improvement, shares lessons learnt with colleagues and encourages others to do the same • Be flexible in approach and being mindful of change • Have a can-do attitude with a focus on deadlines and delivery Education & Experience: • Working in an agile/devops environment • Working with third party suppliers in terms of solution delivery • Working with business stakeholders • Educated to degree standard • Ideally have experience of delivering Salesforce as a CRM tool or other CRM packages • Ideally have experience of delivering with on and off shore development teams. About Us We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don’t do office politics or “that’s not my job”. We listen, support and take ownership. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more. It’s a great place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!) and want the Company to succeed. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details
Oct 29, 2018
Business Analyst Reporting To: Head of Technology – Sales & Service Location: Wilmslow Hours of Work: 09:00 – 17:30 or in line with business needs Salary: £TBC The Role A Citation Business Analyst will be responsible for conducting full lifecycle analysis including, requirements, activities and design. The Business Analyst will define/design business processes with key stakeholders, will document business requirements in the form of user stories with appropriate acceptance criteria and will ensure that stakeholder comms and engagement is at the forefront of all activities undertaken. The Business Analyst will take ownership of ensuring the technology solution proposed delivers the required business outcome(s) and addresses the defined problem(s). The Business Analyst will work closely with architects and senior stakeholders on the documentation and realisation of changes to architectural artefacts such as capability models and Enterprise Data Models. The Business Analyst focuses on the delivery of customer-centric solutions, whether these be internal or external customers. The Person We are looking for someone who can roll their sleeves up and ‘dig in’ with the rest of the team. In addition, the successful candidate should have: • The ability to translate business requirements into well-formed user stories with appropriate acceptance criteria • Lead workshop sessions; ensure stakeholders are engaged during these sessions, focus on objectives/outputs and guide the definition of business processes/requirements ensuring that they are aligned with business objectives • The ability to understand the end to end process, including the technology that delivers each step of the process • Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements. • Work with senior stakeholder to identify and prioritise business outcomes and needs, to ensure business value is delivered as soon as possible in the lifecycle • Quality assure the execution of test plans to ensure a quality solution is delivered to meet the desired business outcome(s) • Liaise with key stakeholders to identify areas for improvement • Design and deliver operational improvements through efficiencies • Works collaboratively with a range of people to support the wider business agenda • Proactively identifies areas for improvement, shares lessons learnt with colleagues and encourages others to do the same • Be flexible in approach and being mindful of change • Have a can-do attitude with a focus on deadlines and delivery Education & Experience: • Working in an agile/devops environment • Working with third party suppliers in terms of solution delivery • Working with business stakeholders • Educated to degree standard • Ideally have experience of delivering Salesforce as a CRM tool or other CRM packages • Ideally have experience of delivering with on and off shore development teams. About Us We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don’t do office politics or “that’s not my job”. We listen, support and take ownership. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more. It’s a great place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!) and want the Company to succeed. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details
IT Jobs
Junior Developer
IT Jobs Bedfordshire
Developer Becoming a Junior Developer with Capita Education Software Solutions: Working as a member of the ESS Business Systems Team will give you the unique opportunity to learn from senior members of our team about developing customisations and integrations with our Microsoft Dynamics 365 enterprise CRM system. This system is core to the operations and services to ESS customers and supports 6 different business units from marketing through to sales, billing and customer service. You will gain experience working with the latest technologies and platforms while working as a key member of the team on both project work and BAU support. What you will do: You will be working in a responsive and agile development team focused on continuous delivery of high quality software solutions in a highly collaborative environment. All aof your work will directly contribute to the delivery of the core internal systems that support our businesses, which are currently undergoing various transformational initiatives with an emphasis on the streamlining of our internal systems which you will help to achieve. You will be part of a team of developers and business analysts responsible for the upkeep and delivery of the Microsoft Dynamics 365 platform to our businesses, and any services that integrate with it. You will be responsible for supporting the team in developing innovative software solutions, following industry best practice, throughout the project lifecycle. Your experience will include: * Experience of the Microsoft development stack, including ASP.NET, C#, Web API, JavaScript, Entity Framework. * Experience of developing web applications hosted on the Windows Azure platform * An understanding of relational database design with Microsoft SQL Server and SQL Azure including normalisation and stored procedure optimisation * An understanding of software engineering best practices including unit testing and integration testing. * The ability to innovate and solve complex problems * Excellent written and verbal communication skills. * Familiarisation with IIS deployments. * Ability to solve complex problems. * Awareness of software design principles and patterns. About Capita Education Software Solutions Capita Education Software Solutions creates software that helps education institutions meet their commitment to make sure that every student has the best possible opportunity to succeed. We work with 22,000 schools, 220 further education colleges and universities in 46 countries, providing instant access to information on emerging trends and highlighting areas of excellence and underperformance. Joining us, you’ll support the business in improving decision making, simplify communication with staff, parents and students and raise standards in teaching and learning. What’s in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do. As well as a generous basic salary, we also give you 23 day’s holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you. What we hope you will do next Help us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact for guidance. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. | Become a Change Maker | Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Oct 29, 2018
Developer Becoming a Junior Developer with Capita Education Software Solutions: Working as a member of the ESS Business Systems Team will give you the unique opportunity to learn from senior members of our team about developing customisations and integrations with our Microsoft Dynamics 365 enterprise CRM system. This system is core to the operations and services to ESS customers and supports 6 different business units from marketing through to sales, billing and customer service. You will gain experience working with the latest technologies and platforms while working as a key member of the team on both project work and BAU support. What you will do: You will be working in a responsive and agile development team focused on continuous delivery of high quality software solutions in a highly collaborative environment. All aof your work will directly contribute to the delivery of the core internal systems that support our businesses, which are currently undergoing various transformational initiatives with an emphasis on the streamlining of our internal systems which you will help to achieve. You will be part of a team of developers and business analysts responsible for the upkeep and delivery of the Microsoft Dynamics 365 platform to our businesses, and any services that integrate with it. You will be responsible for supporting the team in developing innovative software solutions, following industry best practice, throughout the project lifecycle. Your experience will include: * Experience of the Microsoft development stack, including ASP.NET, C#, Web API, JavaScript, Entity Framework. * Experience of developing web applications hosted on the Windows Azure platform * An understanding of relational database design with Microsoft SQL Server and SQL Azure including normalisation and stored procedure optimisation * An understanding of software engineering best practices including unit testing and integration testing. * The ability to innovate and solve complex problems * Excellent written and verbal communication skills. * Familiarisation with IIS deployments. * Ability to solve complex problems. * Awareness of software design principles and patterns. About Capita Education Software Solutions Capita Education Software Solutions creates software that helps education institutions meet their commitment to make sure that every student has the best possible opportunity to succeed. We work with 22,000 schools, 220 further education colleges and universities in 46 countries, providing instant access to information on emerging trends and highlighting areas of excellence and underperformance. Joining us, you’ll support the business in improving decision making, simplify communication with staff, parents and students and raise standards in teaching and learning. What’s in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do. As well as a generous basic salary, we also give you 23 day’s holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you. What we hope you will do next Help us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact for guidance. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. | Become a Change Maker | Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
IT Jobs
Technical CRM Officer
IT Jobs Cambridge
My client is a world leading Charity that is changing the way in which we look at mental health. They need a talented and experienced Technical CRM Officer. The role will be ideal for some one that has vast experience with dealing with on site CRMS as my client has not moved in to the cloud yet. You will also have worked on integration's in to CRM systems. The role will entail to manage all technical activities regarding CRM, Raisers Edge as well as lead, manage and oversee all aspects of technical CRM capabilities. To build, maintain and manage relationships with CRM stakeholders and vendors as well as integrate CRM and other systems whilst providing support for all technical CRM issues. Whilst the focus of the role is CRM, there will also be opportunities to work closely with other members of IT and work on other system integration projects. The key skills are needed below- Thorough knowledge of CRM systems and best practices Knowledge of CRM purpose and importance. Experience of managing and supporting CRM systems Experience of system integrations Experience of managing relationships with system stakeholders and vendors Job Benefits- • 25 days’ annual leave plus bank holidays • Option to buy up to 5 additional days leave per year. • For every 3, 6 and 9 years worked, employees will receive 1 additional day’s leave (loyalty days) which will be added to their annual entitlement, pro-rated for part-time and annualised hour employees. • Standard 37.5 hour working week, with a flexible start time of between 7.30am and 9.30am and a corresponding finish between 4pm and 6pm each day. • 5% employer contribution of your annual salary into the pension scheme. Employee contribution of 1% from April 2018 and 4% from April 2019. • Free private medical health insurance including the offer of a yearly medical health check. • Income protection insurance and life insurance. • Childcare Vouchers – employees can salary sacrifice up to £243 per month. • Cycle to work scheme. • Free tea/coffee facilities throughout the office. With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn’t just recruitment, it’s: Recruitment as it should be. For more information, call us or visit our website at (url removed)
Oct 29, 2018
My client is a world leading Charity that is changing the way in which we look at mental health. They need a talented and experienced Technical CRM Officer. The role will be ideal for some one that has vast experience with dealing with on site CRMS as my client has not moved in to the cloud yet. You will also have worked on integration's in to CRM systems. The role will entail to manage all technical activities regarding CRM, Raisers Edge as well as lead, manage and oversee all aspects of technical CRM capabilities. To build, maintain and manage relationships with CRM stakeholders and vendors as well as integrate CRM and other systems whilst providing support for all technical CRM issues. Whilst the focus of the role is CRM, there will also be opportunities to work closely with other members of IT and work on other system integration projects. The key skills are needed below- Thorough knowledge of CRM systems and best practices Knowledge of CRM purpose and importance. Experience of managing and supporting CRM systems Experience of system integrations Experience of managing relationships with system stakeholders and vendors Job Benefits- • 25 days’ annual leave plus bank holidays • Option to buy up to 5 additional days leave per year. • For every 3, 6 and 9 years worked, employees will receive 1 additional day’s leave (loyalty days) which will be added to their annual entitlement, pro-rated for part-time and annualised hour employees. • Standard 37.5 hour working week, with a flexible start time of between 7.30am and 9.30am and a corresponding finish between 4pm and 6pm each day. • 5% employer contribution of your annual salary into the pension scheme. Employee contribution of 1% from April 2018 and 4% from April 2019. • Free private medical health insurance including the offer of a yearly medical health check. • Income protection insurance and life insurance. • Childcare Vouchers – employees can salary sacrifice up to £243 per month. • Cycle to work scheme. • Free tea/coffee facilities throughout the office. With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn’t just recruitment, it’s: Recruitment as it should be. For more information, call us or visit our website at (url removed)
Software Developer
IT Jobs Reading
Developer / Development Engineer / Technical Consultant Document Solutions – ECM, CRM, ERP, BI Are you an experienced Developer / Development Engineer / Technical Consultant from the Enterprise Content Management arena? This position is suitable for someone looking to be part of a global organisation, someone with experience across development and integration configurations within the companies portfolio of solutions. As a Developer / Development Engineer / Technical Consultant you will be working closely with the sales team to provide solutions / requirements which sit outside of the general software remit. To be considered for this Developer / Development Engineer / Technical Consultant position you must have:- * Relevant experience from the ECM arena * Programming experience such as C#, .Net, Java, HTML, C++, SQL, XML * Experience with ECM, CRM, ERP, BI tools * Ideally exposure across Kofax, OnBase, DocuWare, Brainware, N-Scale, Readsoft Salary flexible dependent upon experience Full job spec available for this Developer / Development Engineer / Technical Consultant position
Oct 29, 2018
Developer / Development Engineer / Technical Consultant Document Solutions – ECM, CRM, ERP, BI Are you an experienced Developer / Development Engineer / Technical Consultant from the Enterprise Content Management arena? This position is suitable for someone looking to be part of a global organisation, someone with experience across development and integration configurations within the companies portfolio of solutions. As a Developer / Development Engineer / Technical Consultant you will be working closely with the sales team to provide solutions / requirements which sit outside of the general software remit. To be considered for this Developer / Development Engineer / Technical Consultant position you must have:- * Relevant experience from the ECM arena * Programming experience such as C#, .Net, Java, HTML, C++, SQL, XML * Experience with ECM, CRM, ERP, BI tools * Ideally exposure across Kofax, OnBase, DocuWare, Brainware, N-Scale, Readsoft Salary flexible dependent upon experience Full job spec available for this Developer / Development Engineer / Technical Consultant position
Microsoft Dynamics Developer - 6 months - Manchester
IT Jobs Manchester, Greater Manchester
Microsoft Dynamics Developer - 6 months - Manchester A new role contract vacancy has become available for a Microsoft Dynamics CRM developer with a leading company based in their Manchester HQ. A Dynamics Developer is sought for a 6-month contract working on a Greenfield Dynamics 365 implementation. In this Microsoft Dynamics CRM Developer position, you will be responsible for customisation and development of CRM Plugins and Custom Workflow Steps in C#. You will also be looking to implement client-side customisation's using Business Rules, TypeScript and JavaScript. - Implement CRM Customisation's e.g. Workflows, Forms, Custom Entities and Attributes, Actions and Business Process Flows - Use C# to developer CRM Plugins and custom workflows - Implement client-side customisation's using Typescript and JavaScript - Use Git for source control Key Experience - Minimum 3 years working with different versions of Microsoft Dynamics CRM - Experience of Dynamics 365 online and on premise - Experience of developing in C# - Knowledge and experience of JavaScript and Typescript - Experience of using GIT for source control To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Hudson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
Oct 29, 2018
Microsoft Dynamics Developer - 6 months - Manchester A new role contract vacancy has become available for a Microsoft Dynamics CRM developer with a leading company based in their Manchester HQ. A Dynamics Developer is sought for a 6-month contract working on a Greenfield Dynamics 365 implementation. In this Microsoft Dynamics CRM Developer position, you will be responsible for customisation and development of CRM Plugins and Custom Workflow Steps in C#. You will also be looking to implement client-side customisation's using Business Rules, TypeScript and JavaScript. - Implement CRM Customisation's e.g. Workflows, Forms, Custom Entities and Attributes, Actions and Business Process Flows - Use C# to developer CRM Plugins and custom workflows - Implement client-side customisation's using Typescript and JavaScript - Use Git for source control Key Experience - Minimum 3 years working with different versions of Microsoft Dynamics CRM - Experience of Dynamics 365 online and on premise - Experience of developing in C# - Knowledge and experience of JavaScript and Typescript - Experience of using GIT for source control To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Hudson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
Developer
IT Jobs Preston
Developer – Preston Permanent – Up to £30K TM Resourcing are working with an established outsourced call centre in Preston and they are looking to recruit an experienced software developer with strong C#, .Net, T-SQL and Microsoft Visual Studio skills. The ideal person will be articulate and able to engage with stakeholders at all levels. You will also have experience working at all stages of the software development cycle. As part of the development team, you will be working on development and maintenance of a bespoke CRM system. In addition, you will also be required to create stand-alone applications of varying complexity outside the constraints of the CRM platform. Responsibilities: * Develop solutions to spec using the most relevant method and language. * Test solutions with the end user and assist in making the final go/no go decisions. * Implement software solutions following the businesses defined release process. * Bug fixing to maintain systems and processes. * Working on automation pieces to streamline business processes in order to reduce costs and/or reduce risk. About You: * A minimum of 2 years previous programming / work related experience required. * Competent with Object oriented code development preferred and source control and System Development Life Cycle (SDLC) required. * Open Database Connectivity (ODBC) and database integrity concepts. * Understanding and experience of the following: * .Net development including competence in the following: * Microsoft Vusual Studio2008 (or above) and Microsoft SQL Server 2008 (or above). * C#.Net. * Transact-SQL (T-SQL) * XML Interested? Apply now for immediate consideration! Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. TMRY
Oct 29, 2018
Developer – Preston Permanent – Up to £30K TM Resourcing are working with an established outsourced call centre in Preston and they are looking to recruit an experienced software developer with strong C#, .Net, T-SQL and Microsoft Visual Studio skills. The ideal person will be articulate and able to engage with stakeholders at all levels. You will also have experience working at all stages of the software development cycle. As part of the development team, you will be working on development and maintenance of a bespoke CRM system. In addition, you will also be required to create stand-alone applications of varying complexity outside the constraints of the CRM platform. Responsibilities: * Develop solutions to spec using the most relevant method and language. * Test solutions with the end user and assist in making the final go/no go decisions. * Implement software solutions following the businesses defined release process. * Bug fixing to maintain systems and processes. * Working on automation pieces to streamline business processes in order to reduce costs and/or reduce risk. About You: * A minimum of 2 years previous programming / work related experience required. * Competent with Object oriented code development preferred and source control and System Development Life Cycle (SDLC) required. * Open Database Connectivity (ODBC) and database integrity concepts. * Understanding and experience of the following: * .Net development including competence in the following: * Microsoft Vusual Studio2008 (or above) and Microsoft SQL Server 2008 (or above). * C#.Net. * Transact-SQL (T-SQL) * XML Interested? Apply now for immediate consideration! Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. TMRY
IT Jobs
Graduate Business Development Executive (Spanish speakers)
IT Jobs Hammersmith
Graduate Business Development Executive (Spanish speakers) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3315:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in Spanish to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £30,000 with Y1 OTE of £40k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key Responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to business proficiency in Spanish and English - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
Oct 29, 2018
Graduate Business Development Executive (Spanish speakers) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3315:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in Spanish to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £30,000 with Y1 OTE of £40k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key Responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to business proficiency in Spanish and English - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
IT Jobs
Graduate Business Development Executive (Japanese speakers)
IT Jobs Hammersmith
Graduate Business Development Executive (Japanese speakers) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3314:LON:JAP A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in Japanese to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £30,000 with Y1 OTE of £40k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key Responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to a minimum of business proficiency in Japanese - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
Oct 29, 2018
Graduate Business Development Executive (Japanese speakers) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3314:LON:JAP A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in Japanese to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £30,000 with Y1 OTE of £40k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key Responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to a minimum of business proficiency in Japanese - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
IT Jobs
Graduate Business Development Executive (German speakers)
IT Jobs Hammersmith
Graduate Business Development Executive (German speaking) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3313:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in German to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £24,000 with Y1 OTE of £32k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key responsibilities: - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to business proficiency in German and English - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
Oct 29, 2018
Graduate Business Development Executive (German speaking) Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3313:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates fluent to a minimum of business proficiency in German to expand the company’s reach in key strategic regions. Benefits: - Basic salary of £24,000 with Y1 OTE of £32k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key responsibilities: - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Fluent to business proficiency in German and English - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
Application Support Specialist
IT Jobs Southampton
This brilliant solutions provider in the Southampton area is looking to hire a talented Application Support Specialist with ERP experience. They are long-established and are a key player in their sector. They are looking for someone who can support their iPad app and help customers with its implementation and configuration as well as post-implementation support. You will also help with training and help to manage projects. To be considered you must have previous application support experience with well-known software packages. You should have strong project management and some business analysis skills and you should be capable of communicating effectively with clients and building strong relationships with them. You must have supported CRM and/or ERP systems previously and have integrated these with other systems. The role will involve you in many different tasks, from routine queries to detailed investigations into issues. Obviously, strong problem-solving skills are required and you should be someone with a keen interest in the latest technologies. There is a clear career path mapped out for you here and over time you can move into a Technical Consultant role, or become a Project Manager with responsibility for working closely with clients. This is an excellent company with a great reputation for the quality of their products. If you are an Application Support Specialist looking for a move then this is a brilliant opportunity. To find out more, get in touch now
Oct 29, 2018
This brilliant solutions provider in the Southampton area is looking to hire a talented Application Support Specialist with ERP experience. They are long-established and are a key player in their sector. They are looking for someone who can support their iPad app and help customers with its implementation and configuration as well as post-implementation support. You will also help with training and help to manage projects. To be considered you must have previous application support experience with well-known software packages. You should have strong project management and some business analysis skills and you should be capable of communicating effectively with clients and building strong relationships with them. You must have supported CRM and/or ERP systems previously and have integrated these with other systems. The role will involve you in many different tasks, from routine queries to detailed investigations into issues. Obviously, strong problem-solving skills are required and you should be someone with a keen interest in the latest technologies. There is a clear career path mapped out for you here and over time you can move into a Technical Consultant role, or become a Project Manager with responsibility for working closely with clients. This is an excellent company with a great reputation for the quality of their products. If you are an Application Support Specialist looking for a move then this is a brilliant opportunity. To find out more, get in touch now
Salesforce Administrator / Project Manager
IT Jobs Billericay
Salesforce Administrator / Project Manager Location: Billericay Salary: £40,000 - £50,000 (Negotiable) Hours: 9.00 - 17.30 Monday to Friday My client, a rapidly growing, dynamic business in the Logistics sector are looking to recruit a Salesforce CRM Expert to be the go-to person for everything CRM related in the business. The successful candidate will help with the implementation of our client's new CRM system Salesforce. This role will include everything from initial project planning and liaison with developers, through to everyday user setup and support, ongoing training and all administration of the CRM system. * You will be the go-to person for all Salesforce administration and user support activities * You will be expected to build strong relationships with key stakeholders throughout the business, and understand business processes * Gather business requirements and create user stories * Design, build and deploy new Salesforce functionality, to improve company processes. Using Process Builder and Flow * Act as the Salesforce champion * Provide end-user training to the UK based team * Work with the Senior management team to monitor, improve and maintain user adoption * Be the point of contact to the Salesforce implementation partner for on-going transformation work Key requirements: * 2+ years Salesforce Administration experience * Salesforce ADM201 Certified (advantageous) * Excellent Salesforce customisation and configuration skills * Experienced working with stakeholder to gather requirements and map processes * Strong communication and relationship building skills * Experience implementing Salesforce (advantageous) Noble Recruiting are an equal opportunities employer Please note that due to the high number of applications we receive, only successful candidates will be contacted
Oct 29, 2018
Salesforce Administrator / Project Manager Location: Billericay Salary: £40,000 - £50,000 (Negotiable) Hours: 9.00 - 17.30 Monday to Friday My client, a rapidly growing, dynamic business in the Logistics sector are looking to recruit a Salesforce CRM Expert to be the go-to person for everything CRM related in the business. The successful candidate will help with the implementation of our client's new CRM system Salesforce. This role will include everything from initial project planning and liaison with developers, through to everyday user setup and support, ongoing training and all administration of the CRM system. * You will be the go-to person for all Salesforce administration and user support activities * You will be expected to build strong relationships with key stakeholders throughout the business, and understand business processes * Gather business requirements and create user stories * Design, build and deploy new Salesforce functionality, to improve company processes. Using Process Builder and Flow * Act as the Salesforce champion * Provide end-user training to the UK based team * Work with the Senior management team to monitor, improve and maintain user adoption * Be the point of contact to the Salesforce implementation partner for on-going transformation work Key requirements: * 2+ years Salesforce Administration experience * Salesforce ADM201 Certified (advantageous) * Excellent Salesforce customisation and configuration skills * Experienced working with stakeholder to gather requirements and map processes * Strong communication and relationship building skills * Experience implementing Salesforce (advantageous) Noble Recruiting are an equal opportunities employer Please note that due to the high number of applications we receive, only successful candidates will be contacted
IT Jobs
Graduate Business Development Executive
IT Jobs Hammersmith
Graduate Business Development Executive Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3312:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates to expand the company’s reach. Benefits: - Basic salary of £24,000 with Y1 OTE of £32k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
Oct 29, 2018
Graduate Business Development Executive Location: Hammersmith Salary: £30,000 (up to £40k OTE) REF: J3312:LON A commerce platform for the telecommunications industry, our client empowers organisations by giving them the speed, agility and autonomy they need to give their customers digital experiences with a leading edge. Bringing global scale and industry expertise to their clients, this company shows no plans of slowing down. They’re looking for a Graduate Business Development Executive to join their operation. Due to their rampant global expansion plans, they’re now looking for graduates to expand the company’s reach. Benefits: - Basic salary of £24,000 with Y1 OTE of £32k - Industry recognised training and development - Healthcare and pension contributions - Mobile phone and laptop - Company holidays - Lots of socials in a welcoming, inclusive environment - Networking and shadowing opportunities - Lucrative bonus/incentive schemes Key responsibilities - Researching new prospective customers of the business, and reaching out to them via telephone, email and social media - Helping to develop the sales strategy for your assigned region - Winning over existing dormant accounts on new propositions and also building account value - Support the sales team in administrative duties - Following up and sending of proposals/presentations - Sending out samples, building case studies and content to promote the business - Managing CRM, ensuring all information is up to date and accurate - Dealing with and successfully resolving customer service issues, queries and complaints - Coordinate sales effort with other team members and other departments - Liaising with procurement to source new products when clients request them Requirements: - Educated to degree level - Possess exceptional communication and interpersonal skills - Committed and dependable Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website
IT Jobs
Immediate Account Manager
IT Jobs Bracknell
Immediate Account Manager** Bracknell Long term Temp to Perm Assignment Overview We are currently recruiting on behalf of a corporate, established and growing IT client who is based in central Bracknell. The role of Internal Sales Executive is to work within a highly proficient and lively team. You will be happy working in a busy sales office (no call centre) and building relationships with pre-existing customers while utilising CRM, SAP and other bespoke systems. You will act as the key customer interface, liaising directly on a daily basis through email and inbound/outbound phone engagement. Primarily you will be pro-actively supporting with quotes, opportunity management and vendors throughout the sales process. Key Responsibilities * Build and maintain customer relationships with pre-existing customers * Ensure all quotes are followed up on and drive conversion from quotes into orders * Use vendor specific tools to support on winning opportunities * Work smartly in CRM to ensure monthly targets are met, playing a pro-active and leading role in driving pipeline management and conversion * Work closely with colleagues in all departments to ensure excellent all round customer experience * Prioritise workload correctly and be able to work within agreed time-frames Candidate Requirements * Previous experience within a strong administration role or sales/retail environment * Strong numerical, IT skills as well as a high attention to detail * Strong communication skills, able to work well within a busy sales environment * Ability to work under pressure and make concise decisions with a customer first attitude Hours & Other Information * Long term Temp Assignment * Hours 9am-5.30pm * Free Parking * Access to on-site gym facilities * Free tea, coffee and fruit We are looking to submit CV’s and arrange interviews for this role ASAP due to the demands of the business. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
Oct 29, 2018
Immediate Account Manager** Bracknell Long term Temp to Perm Assignment Overview We are currently recruiting on behalf of a corporate, established and growing IT client who is based in central Bracknell. The role of Internal Sales Executive is to work within a highly proficient and lively team. You will be happy working in a busy sales office (no call centre) and building relationships with pre-existing customers while utilising CRM, SAP and other bespoke systems. You will act as the key customer interface, liaising directly on a daily basis through email and inbound/outbound phone engagement. Primarily you will be pro-actively supporting with quotes, opportunity management and vendors throughout the sales process. Key Responsibilities * Build and maintain customer relationships with pre-existing customers * Ensure all quotes are followed up on and drive conversion from quotes into orders * Use vendor specific tools to support on winning opportunities * Work smartly in CRM to ensure monthly targets are met, playing a pro-active and leading role in driving pipeline management and conversion * Work closely with colleagues in all departments to ensure excellent all round customer experience * Prioritise workload correctly and be able to work within agreed time-frames Candidate Requirements * Previous experience within a strong administration role or sales/retail environment * Strong numerical, IT skills as well as a high attention to detail * Strong communication skills, able to work well within a busy sales environment * Ability to work under pressure and make concise decisions with a customer first attitude Hours & Other Information * Long term Temp Assignment * Hours 9am-5.30pm * Free Parking * Access to on-site gym facilities * Free tea, coffee and fruit We are looking to submit CV’s and arrange interviews for this role ASAP due to the demands of the business. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
C# Developer
IT Jobs Preston
The Rec Pool Group are recruiting for a software developer with strong C#, .Net, T-SQL and Microsoft Visual Studio skills. The individual should be articulate, able to engage with stakeholders at all levels and have experience working at all stages of the software development cycle. THE ROLE As part of the development team, you will be working on development and maintenance of a bespoke CRM system. In addition, you will also be required to create stand alone applications of varying complexity outside of the constraints of the CRM platform. Furthermore, you will be involved in working on business process improvement projects Working in a small team of 2 Developers; with additional 3rd party outsourced resource available when required, you will be responsible for – Designing solutions alongside the BA and wider business. * Develop solutions to spec using the most relevant method and language. * Test solutions with the end user and assist in making the final go/no go decisions. * Implement software solutions following the businesses defined release process. * Bug fixing to maintain systems and processes. * Working on automation pieces to streamline business processes in order to reduce costs and/or reduce risk. THE PERSON Core Skills * A minimum of 2 years previous programming/work related experience required * University degree or equivalent in relevant work experience. * Understanding and experience of the following – * .Net development including competence in the following: * Microsoft Visual Studio2008 (or above) and Microsoft SQL Server 2008 (or above). * C#.Net. * Transact-SQL (T-SQL) * XML * Competent with Object oriented code development preferred and source control and System Development Life Cycle (SDLC) required. * Open Database Connectivity (ODBC) and database integrity concepts. Desirable Skills Knowledge of ETL (Extract, Transform, Load) layer architecture to transform and load data into database for end use. * Experience in creating SQL Server Reporting Services (SSRS) reports, modifying and creating SQL Server Integration Services (SSIS) packages, moving data to and from disparate source systems, Open Database Connectivity (ODBC) and database integrity concepts, and mid and large range database scalability, performance, security, and maintainability. * Knowledge and understanding of database backed, web application development concepts including legacy ASP, JavaScript, .NET C#, XML/XSLT and web development toolsets. * Experience working with Crystal Reports 10.0 and/or Business Objects 3.1. * Knowledge of Visual Basic.NET (VB.NET) and of web development technologies including but not limited to ASP.Net, Hyper Text Markup Language (HTML), Awareness of Extensible Markup Language (XML), Extensible Style sheet Language Transformation (XSLT), and JavaScript a plus. Enjoy working at all stages of the software lifecycle. * Exhibit strong attention to detail. * Maintain the highest level of confidentiality. * Have excellent interpersonal, written, and oral communication skills. * Have ability to prioritize and organize work in a multi-tasked environment. * Ability to think outside the box and provide end to end solutions. THE PACKAGE * Competitive basic salary up to £30K * Permanent, full-time Contract * Opportunity to work for a market leader in Finance
Oct 29, 2018
The Rec Pool Group are recruiting for a software developer with strong C#, .Net, T-SQL and Microsoft Visual Studio skills. The individual should be articulate, able to engage with stakeholders at all levels and have experience working at all stages of the software development cycle. THE ROLE As part of the development team, you will be working on development and maintenance of a bespoke CRM system. In addition, you will also be required to create stand alone applications of varying complexity outside of the constraints of the CRM platform. Furthermore, you will be involved in working on business process improvement projects Working in a small team of 2 Developers; with additional 3rd party outsourced resource available when required, you will be responsible for – Designing solutions alongside the BA and wider business. * Develop solutions to spec using the most relevant method and language. * Test solutions with the end user and assist in making the final go/no go decisions. * Implement software solutions following the businesses defined release process. * Bug fixing to maintain systems and processes. * Working on automation pieces to streamline business processes in order to reduce costs and/or reduce risk. THE PERSON Core Skills * A minimum of 2 years previous programming/work related experience required * University degree or equivalent in relevant work experience. * Understanding and experience of the following – * .Net development including competence in the following: * Microsoft Visual Studio2008 (or above) and Microsoft SQL Server 2008 (or above). * C#.Net. * Transact-SQL (T-SQL) * XML * Competent with Object oriented code development preferred and source control and System Development Life Cycle (SDLC) required. * Open Database Connectivity (ODBC) and database integrity concepts. Desirable Skills Knowledge of ETL (Extract, Transform, Load) layer architecture to transform and load data into database for end use. * Experience in creating SQL Server Reporting Services (SSRS) reports, modifying and creating SQL Server Integration Services (SSIS) packages, moving data to and from disparate source systems, Open Database Connectivity (ODBC) and database integrity concepts, and mid and large range database scalability, performance, security, and maintainability. * Knowledge and understanding of database backed, web application development concepts including legacy ASP, JavaScript, .NET C#, XML/XSLT and web development toolsets. * Experience working with Crystal Reports 10.0 and/or Business Objects 3.1. * Knowledge of Visual Basic.NET (VB.NET) and of web development technologies including but not limited to ASP.Net, Hyper Text Markup Language (HTML), Awareness of Extensible Markup Language (XML), Extensible Style sheet Language Transformation (XSLT), and JavaScript a plus. Enjoy working at all stages of the software lifecycle. * Exhibit strong attention to detail. * Maintain the highest level of confidentiality. * Have excellent interpersonal, written, and oral communication skills. * Have ability to prioritize and organize work in a multi-tasked environment. * Ability to think outside the box and provide end to end solutions. THE PACKAGE * Competitive basic salary up to £30K * Permanent, full-time Contract * Opportunity to work for a market leader in Finance
IT Jobs
Application Support Consultant
IT Jobs Maidenhead
Becoming an Application Support Consultant with Capita Resourcing:An exciting opportunity has arisen within our busy and fast paced Maidenhead office for an Application Support Consultant. Providing support to Capita Resourcing staff across a range of technologies you will be a part of a team responsible for ensuring that all faults and requests are managed in an efficient and timely manner.In turn you will be given the opportunity to learn and develop within this role gaining new and improving existing skills and playing an integral part in the smooth running of the team. Ideally you will already have experience of the technologies utilised by the team although candidates with experience of working in a helpdesk and a desire to learn these technologies will also be consideredWhat you will do: * Provide 1st line and 2nd line on site, telephone & email support for the Resourcing application software (Fieldglass, Lumesse, Peoplefluent RMS & VMS) * Work independently and on own initiative and escalate items as required. * Track and monitor all work with time recorded within the CRM solution. * Ensure that issues, system failures and business critical items are escalated promptly and appropriately with suppliers and Capita stakeholders to the agreed WPSIT P1 Incident Management Process * Manage 3rd party suppliers to investigate & resolve issues against agreed SLAs * Manage 3rd party suppliers to complete & documents changes to the agreed change request process, timescales and costs. Your experience will include: * Previous IT support experience is essential – ideally supporting both internal and external clients * Ideally experience of supporting the below (although training can be given) * PeopleFluent (RMS/VMS) * Fieldglass * Lumesse * Avature * Bullhorn * Safe Tempest (payroll * Excellent organisational and time management skills * Self motivated, proactive and able to deliver to deadlines * Excellent written and verbal communication skills About Capita ResourcingAt Capita Resourcing we are experts in acquiring the right talent for the future. We help with everything from outsourcing the recruitment process to strategic resourcing transformation. By understanding our clients’ needs, vision and aspirations, together we create tailored solutions to acquire the talent they need to succeed. So, if you’re looking for a team where you can make a real difference with your expertise, you’ve found it.Capita Resourcing are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Jo Robinson via email at for guidance.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.| Become a Change Maker |Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Oct 29, 2018
Becoming an Application Support Consultant with Capita Resourcing:An exciting opportunity has arisen within our busy and fast paced Maidenhead office for an Application Support Consultant. Providing support to Capita Resourcing staff across a range of technologies you will be a part of a team responsible for ensuring that all faults and requests are managed in an efficient and timely manner.In turn you will be given the opportunity to learn and develop within this role gaining new and improving existing skills and playing an integral part in the smooth running of the team. Ideally you will already have experience of the technologies utilised by the team although candidates with experience of working in a helpdesk and a desire to learn these technologies will also be consideredWhat you will do: * Provide 1st line and 2nd line on site, telephone & email support for the Resourcing application software (Fieldglass, Lumesse, Peoplefluent RMS & VMS) * Work independently and on own initiative and escalate items as required. * Track and monitor all work with time recorded within the CRM solution. * Ensure that issues, system failures and business critical items are escalated promptly and appropriately with suppliers and Capita stakeholders to the agreed WPSIT P1 Incident Management Process * Manage 3rd party suppliers to investigate & resolve issues against agreed SLAs * Manage 3rd party suppliers to complete & documents changes to the agreed change request process, timescales and costs. Your experience will include: * Previous IT support experience is essential – ideally supporting both internal and external clients * Ideally experience of supporting the below (although training can be given) * PeopleFluent (RMS/VMS) * Fieldglass * Lumesse * Avature * Bullhorn * Safe Tempest (payroll * Excellent organisational and time management skills * Self motivated, proactive and able to deliver to deadlines * Excellent written and verbal communication skills About Capita ResourcingAt Capita Resourcing we are experts in acquiring the right talent for the future. We help with everything from outsourcing the recruitment process to strategic resourcing transformation. By understanding our clients’ needs, vision and aspirations, together we create tailored solutions to acquire the talent they need to succeed. So, if you’re looking for a team where you can make a real difference with your expertise, you’ve found it.Capita Resourcing are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Jo Robinson via email at for guidance.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.| Become a Change Maker |Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Sales Account Manager
IT Jobs Gateshead
About the role: We are currently looking for outstanding candidates who are experienced, results-driven and customer-focused Sales Account managers to join our highly successful sales team. The ideal candidate will be a confident and resilient sales professional with strong communication and negotiation skills, who enjoys working autonomously. Job Responsibilities: Reporting to the Sales Manager the Sales Account Manager will be responsible for: Delivering sales across the region Developing and nurturing your own leads, and taking leads from presales to follow up Providing a first class customer-focused approach In addition to developing a pipeline of new business you will be responsible for managing a number of key accounts, ensuring a high level of repeat business Attending conferences and networking events as and when required to support the needs of the business. Desirable Experience Experience of sales within the IT sector Experience in a sales role Experience of Dynamics CRM Pay and Benefits Our client pride Themselves on attracting and retaining the best employees and as such will reward you for your hard work with a generous pay and benefits package including: A basic salary of £18K-£30K dependant on experience. Realistic OTE of £45k in first year. Company car 25 days holiday per annum
Oct 29, 2018
About the role: We are currently looking for outstanding candidates who are experienced, results-driven and customer-focused Sales Account managers to join our highly successful sales team. The ideal candidate will be a confident and resilient sales professional with strong communication and negotiation skills, who enjoys working autonomously. Job Responsibilities: Reporting to the Sales Manager the Sales Account Manager will be responsible for: Delivering sales across the region Developing and nurturing your own leads, and taking leads from presales to follow up Providing a first class customer-focused approach In addition to developing a pipeline of new business you will be responsible for managing a number of key accounts, ensuring a high level of repeat business Attending conferences and networking events as and when required to support the needs of the business. Desirable Experience Experience of sales within the IT sector Experience in a sales role Experience of Dynamics CRM Pay and Benefits Our client pride Themselves on attracting and retaining the best employees and as such will reward you for your hard work with a generous pay and benefits package including: A basic salary of £18K-£30K dependant on experience. Realistic OTE of £45k in first year. Company car 25 days holiday per annum
Service Desk Technician
IT Jobs Liverpool
Reporting to: DEVOPS manager Location: Liverpool (Central) ROLE PURPOSE Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum. Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk. Job description * Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. * Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system. * Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. * Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact. * Provide remote support across Huntswood sites. * Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. * Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. * Ensuring the IT Team’s documentation is kept up to date. * Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups. * Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring. Person Specification Essential * Excellent Customer Service skills * Enjoy working in a busy environment with changing priorities and goals * Good level of understanding of a Microsoft Windows Active Directory environment including GPO * Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office. * Good level of understanding of TCP/IP and network troubleshooting * Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge. * Be able to demonstrate excellent problem management skills. * Excellent business communication skills, with the skills to communicate at all levels. * Excellent time management. * Capable of moving desktop equipment in an office environment. * Experience of working in an ITIL aligned environment. * An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. * Good understanding of scripting language such as PowerShell * Comfortable giving training to other team members Desirable * Good level of understanding of a virtualised computing environment, preferably VMware. * Expert level of understanding of a Microsoft Windows Active Directory environment. * Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office. * Expert level of understanding of the latest Microsoft Exchange technologies. * Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 * Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO. * Experience of working with ISO27001:2013. * Advanced understanding of LAN/WAN technology. * Experience of modern telephony systems including VOIP, preferably AVAYA. * Good project management skills * Degree in a relevant subject. * Full and clean driving license. CORE BEHAVIOURS To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; * Confidential, reliable and genuine * Dynamic, passionate and determined * Friendly, compassionate and cooperative
Oct 29, 2018
Reporting to: DEVOPS manager Location: Liverpool (Central) ROLE PURPOSE Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum. Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk. Job description * Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. * Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system. * Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. * Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact. * Provide remote support across Huntswood sites. * Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. * Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. * Ensuring the IT Team’s documentation is kept up to date. * Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups. * Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring. Person Specification Essential * Excellent Customer Service skills * Enjoy working in a busy environment with changing priorities and goals * Good level of understanding of a Microsoft Windows Active Directory environment including GPO * Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office. * Good level of understanding of TCP/IP and network troubleshooting * Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge. * Be able to demonstrate excellent problem management skills. * Excellent business communication skills, with the skills to communicate at all levels. * Excellent time management. * Capable of moving desktop equipment in an office environment. * Experience of working in an ITIL aligned environment. * An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. * Good understanding of scripting language such as PowerShell * Comfortable giving training to other team members Desirable * Good level of understanding of a virtualised computing environment, preferably VMware. * Expert level of understanding of a Microsoft Windows Active Directory environment. * Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office. * Expert level of understanding of the latest Microsoft Exchange technologies. * Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 * Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO. * Experience of working with ISO27001:2013. * Advanced understanding of LAN/WAN technology. * Experience of modern telephony systems including VOIP, preferably AVAYA. * Good project management skills * Degree in a relevant subject. * Full and clean driving license. CORE BEHAVIOURS To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; * Confidential, reliable and genuine * Dynamic, passionate and determined * Friendly, compassionate and cooperative
IT Jobs
Systems Administrator
IT Jobs Hatfield
Systems Administrator My global client are recruiting for a Systems administrator with CRM experience to join their team, you will carry out a variety of tasks including report running, query development and ensuring data accuracy. You will be responsible for the structure for solutions in relation to business needs. * Providing back –up support * Understanding and ability to administer all systems: 1 Transparency system 2 Customer Relationship Management system 3 Electronic Approval System * Maintain user access * Administration of system content * Coordinate and update new content * Monitor provider service reporting * Maintain Standard Operating Procedure (SOP) * Support the administration of business requirements * Business Intelligence reports * Increase the effectiveness of the systems * Support the development of solutions to meet future business requirements * Ensure data quality within systems * Provide customer support to UK and Australia * Support reporting out of systems as requested by the business * Trouble shoot errors and escalate * Assist customer support colleagues with end user training where required * Ensure regular meetings are held to share information within department and across the organisation * Attend meetings when required * Liaise with the suppliers Helpdesks/ team colleagues to ensure swift resolution of end user calls * Manage end user console * Manage end user operations such as sharing of settings, annotations * Administer business operations such as creating and editing records, signature templates; structure changes or any other business requirement * Management of security profiles and permission sets * Management of lifecycle and workflow designs in systems * Manage system operations and configuration management * Review the system inbox’s and address queries * Contribute towards the technical knowledge base to ensure solutions are shared within the group * Escalate issues where required This is a fantastic opportunity, if you meet the criteria above or are interested in hearing more apply today! Contact Jessica @ Huntress Chelmsford (Apply online only) or Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Oct 29, 2018
Systems Administrator My global client are recruiting for a Systems administrator with CRM experience to join their team, you will carry out a variety of tasks including report running, query development and ensuring data accuracy. You will be responsible for the structure for solutions in relation to business needs. * Providing back –up support * Understanding and ability to administer all systems: 1 Transparency system 2 Customer Relationship Management system 3 Electronic Approval System * Maintain user access * Administration of system content * Coordinate and update new content * Monitor provider service reporting * Maintain Standard Operating Procedure (SOP) * Support the administration of business requirements * Business Intelligence reports * Increase the effectiveness of the systems * Support the development of solutions to meet future business requirements * Ensure data quality within systems * Provide customer support to UK and Australia * Support reporting out of systems as requested by the business * Trouble shoot errors and escalate * Assist customer support colleagues with end user training where required * Ensure regular meetings are held to share information within department and across the organisation * Attend meetings when required * Liaise with the suppliers Helpdesks/ team colleagues to ensure swift resolution of end user calls * Manage end user console * Manage end user operations such as sharing of settings, annotations * Administer business operations such as creating and editing records, signature templates; structure changes or any other business requirement * Management of security profiles and permission sets * Management of lifecycle and workflow designs in systems * Manage system operations and configuration management * Review the system inbox’s and address queries * Contribute towards the technical knowledge base to ensure solutions are shared within the group * Escalate issues where required This is a fantastic opportunity, if you meet the criteria above or are interested in hearing more apply today! Contact Jessica @ Huntress Chelmsford (Apply online only) or Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
IT Jobs
Software Developer (C#, ASP.NET, MVC)
IT Jobs Bath
Software Developer Bath £40,000 per annum As a software developer, you’ll work with a wide range of customers across the group to help design, develop, test and deploy software and support and maintain integrated IT solutions too. This is a busy role helping to keep critical business systems operating correctly. You’ll provide valuable expertise in business software development, systems integration, web services management, Microsoft CRM Dynamics and Biztalk. To do this, you’ll be working with enterprise, solution and technical architects to establish and maintain standards. You’ll provide expert advice in programming methods and tools and will conduct software tests, correcting defects and re-testing as necessary. Requirements; - Degree in software engineering or similar. - C#, WCF, MVC, ASP.net - Transact SQL, Microsoft SQL Integration Services, Visual Studio, Team Foundation Server, BizTalk, and Microsoft Dynamics CRM. - Good experience and understanding of both Waterfall and Agile project methodologies is essential. If you don’t have all the required skills then we would still like to hear from you. If you are a developer who has worked with the Microsoft stack (C#, ASP.NET in particular) then you will certainly be considered for this opportunity. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Oct 29, 2018
Software Developer Bath £40,000 per annum As a software developer, you’ll work with a wide range of customers across the group to help design, develop, test and deploy software and support and maintain integrated IT solutions too. This is a busy role helping to keep critical business systems operating correctly. You’ll provide valuable expertise in business software development, systems integration, web services management, Microsoft CRM Dynamics and Biztalk. To do this, you’ll be working with enterprise, solution and technical architects to establish and maintain standards. You’ll provide expert advice in programming methods and tools and will conduct software tests, correcting defects and re-testing as necessary. Requirements; - Degree in software engineering or similar. - C#, WCF, MVC, ASP.net - Transact SQL, Microsoft SQL Integration Services, Visual Studio, Team Foundation Server, BizTalk, and Microsoft Dynamics CRM. - Good experience and understanding of both Waterfall and Agile project methodologies is essential. If you don’t have all the required skills then we would still like to hear from you. If you are a developer who has worked with the Microsoft stack (C#, ASP.NET in particular) then you will certainly be considered for this opportunity. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Automation Test Analyst
IT Jobs Nottinghamshire
My client, one of the largest full-service digital development agencies in the UK, is looking for a skilled and enthusiastic test analyst who will be responsible for supporting developers and clients on several high-profile eCommerce websites. If successful, you will be responsible for testing all the in-house developed HTML eCommerce sites for mobile, tablet and desktop. You will also test all client back office facilities, report systems software and test tracking systems across all platforms. The role in detail; Able to maintain and update an existing CI/CD system Testing Mobile, Tablet or Desktop Websites from end to end to ensure the experience is as error free as possible for our clients’ customers. Able to design, create and maintain automated tests for each client Documenting testing defects and entering them into a defect tracking system Working with software development teams to identify and escalate any defects. Desired; ISEB/ISTQB Foundation Certificate in Software Testing Knowledge of test automation, e.g. NUnit, Selenium WebDriver Knowledge of continuous integration, delivery and deployment, e.g. Jenkins Knowledge of functional & non-functional testing, e.g. Smoke, Regression, Usability Knowledge of version control tools, e.g. Git, SVN Understanding of CRM and CMS Knowledge of key internet technologies, e.g. ASP.net, HTML, AJAX, TCP/IP Experience or knowledge of agile methodologies The successful candidate should possess; Strong analytical skills Good attention to detail Excellent communication skills, both written and oral Good problem-solving skills Problem identification ability Aptitude to learn quickly and effectively Have an interest in all types of new technologies What’s in it for you? Pension Private medical scheme Regular team social meets Company gym and shower facilities Fully stocked soft drinks fridge Games room with large cinema screen, racing rig and more Company gym and shower facilities Using the latest equipment We have a flexible attitude to working hour The opportunity to become a key player in a growing team To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Leadbetter, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
Oct 29, 2018
My client, one of the largest full-service digital development agencies in the UK, is looking for a skilled and enthusiastic test analyst who will be responsible for supporting developers and clients on several high-profile eCommerce websites. If successful, you will be responsible for testing all the in-house developed HTML eCommerce sites for mobile, tablet and desktop. You will also test all client back office facilities, report systems software and test tracking systems across all platforms. The role in detail; Able to maintain and update an existing CI/CD system Testing Mobile, Tablet or Desktop Websites from end to end to ensure the experience is as error free as possible for our clients’ customers. Able to design, create and maintain automated tests for each client Documenting testing defects and entering them into a defect tracking system Working with software development teams to identify and escalate any defects. Desired; ISEB/ISTQB Foundation Certificate in Software Testing Knowledge of test automation, e.g. NUnit, Selenium WebDriver Knowledge of continuous integration, delivery and deployment, e.g. Jenkins Knowledge of functional & non-functional testing, e.g. Smoke, Regression, Usability Knowledge of version control tools, e.g. Git, SVN Understanding of CRM and CMS Knowledge of key internet technologies, e.g. ASP.net, HTML, AJAX, TCP/IP Experience or knowledge of agile methodologies The successful candidate should possess; Strong analytical skills Good attention to detail Excellent communication skills, both written and oral Good problem-solving skills Problem identification ability Aptitude to learn quickly and effectively Have an interest in all types of new technologies What’s in it for you? Pension Private medical scheme Regular team social meets Company gym and shower facilities Fully stocked soft drinks fridge Games room with large cinema screen, racing rig and more Company gym and shower facilities Using the latest equipment We have a flexible attitude to working hour The opportunity to become a key player in a growing team To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Leadbetter, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
Senior Insight Analyst
IT Jobs Staffordshire
Senior Insight Analyst needed £35,000 - £45,000 West Midlands Fantastic client of ours is now looking to add another strong insight professional to their well-established team, down to continued growth and more brilliant projects to work on this is a role you will never get board in. * Strong working knowledge in SQL or SAS (Both would be great) * Strong data analysis / reporting skills * Experience in CRM campaigns / marketing environments * Ability to produce data insight and tell an accurate story * Experience with Tableau or similar data visualisation tools (Power BI etc) If you feel you have the skills and would like to know more please apply
Oct 29, 2018
Senior Insight Analyst needed £35,000 - £45,000 West Midlands Fantastic client of ours is now looking to add another strong insight professional to their well-established team, down to continued growth and more brilliant projects to work on this is a role you will never get board in. * Strong working knowledge in SQL or SAS (Both would be great) * Strong data analysis / reporting skills * Experience in CRM campaigns / marketing environments * Ability to produce data insight and tell an accurate story * Experience with Tableau or similar data visualisation tools (Power BI etc) If you feel you have the skills and would like to know more please apply
Technical Support Engineer
IT Jobs Reading, Berkshire
Technical Support Engineer Reading Permanent Circa £24-28k + benefits Our client are a market leader in the supply and installation of electronic locking systems into the hospitality and allied sectors supplying to both new build and replacement/refurbishment market in such as 5* hotels, hostels, student accommodation, military accommodation and serviced apartments. This is an excellent opportunity with a market leader in their field and a company who look after their staff. The Role Technical Support to customers is a critical role within the Company. Clients include 5* hotels where the levels of customer satisfaction demanded are second to none through to hostels, student accommodation, military accommodation and serviced apartments. Time management and efficiency are key. Technical Support for customers and field engineers is carried out by an established Technical Support team and we have an opening for a Technical Support Engineer. Due to the nature of our business the successful candidate needs to have proven successful experience in supporting customers who use computer based and networked systems. The role is based at our offices in Reading, Berkshire. General Objective / Responsibilities Answer technical support calls Repair of products Main Duties of Technical Support Team Resolve technical issues by telephone and remote support where possible Maintain customer software backups and log Support external engineers Support Sales and AMS Repair equipment returned by customers Log call conversations on CRM and report to customers Experience Required Previous experience in IT servicing/repairs Experience of telephone support Interest/experience of electronics Remuneration Salary £24-28k DOE, 25 days leave, matched pension etc To be considered you must hold full rights to work in the UK without the need for sponsorship Apply online now
Oct 29, 2018
Technical Support Engineer Reading Permanent Circa £24-28k + benefits Our client are a market leader in the supply and installation of electronic locking systems into the hospitality and allied sectors supplying to both new build and replacement/refurbishment market in such as 5* hotels, hostels, student accommodation, military accommodation and serviced apartments. This is an excellent opportunity with a market leader in their field and a company who look after their staff. The Role Technical Support to customers is a critical role within the Company. Clients include 5* hotels where the levels of customer satisfaction demanded are second to none through to hostels, student accommodation, military accommodation and serviced apartments. Time management and efficiency are key. Technical Support for customers and field engineers is carried out by an established Technical Support team and we have an opening for a Technical Support Engineer. Due to the nature of our business the successful candidate needs to have proven successful experience in supporting customers who use computer based and networked systems. The role is based at our offices in Reading, Berkshire. General Objective / Responsibilities Answer technical support calls Repair of products Main Duties of Technical Support Team Resolve technical issues by telephone and remote support where possible Maintain customer software backups and log Support external engineers Support Sales and AMS Repair equipment returned by customers Log call conversations on CRM and report to customers Experience Required Previous experience in IT servicing/repairs Experience of telephone support Interest/experience of electronics Remuneration Salary £24-28k DOE, 25 days leave, matched pension etc To be considered you must hold full rights to work in the UK without the need for sponsorship Apply online now
NET Software Developer
IT Jobs Telford, Telford and Wrekin
NET Software Developer Telford Permanent Up to £40,000 per annum (depending on experience) + Benefits Monday to Friday 37.5 hours per week Our client is an innovative global manufacturing business based in Telford, who utilise cutting edge Software to enable them to be leaders in their field. This is an exciting opportunity to join a forward thinking company, where you can work as part of a team, working in partnership with other excellent developers. Our client place a real emphasis on providing a great working environment where you can make a real difference and offer other benefits such as Bonus Scheme and Flexible working hours. Duties for this role will include * Problem solving on Software issues to find solutions and enhancements * Working on the latest developer tooling for applications and websites * Work to enhance e-Commerce, CRM, order management and web applications * Provision of break/fix support as needed For this role you will be confident in C#, .NET Core, MS-SQL, HTML and have previous experience with Javascript frameworks i.e. Angular, React, or Vue.js. and Docker. You will also possess either a BA degree with strong background in .NET development or MSc with a measurable background in .NET development. Experience of working in an agile environment would also be of interest for this post. We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference:AA22505
Oct 29, 2018
NET Software Developer Telford Permanent Up to £40,000 per annum (depending on experience) + Benefits Monday to Friday 37.5 hours per week Our client is an innovative global manufacturing business based in Telford, who utilise cutting edge Software to enable them to be leaders in their field. This is an exciting opportunity to join a forward thinking company, where you can work as part of a team, working in partnership with other excellent developers. Our client place a real emphasis on providing a great working environment where you can make a real difference and offer other benefits such as Bonus Scheme and Flexible working hours. Duties for this role will include * Problem solving on Software issues to find solutions and enhancements * Working on the latest developer tooling for applications and websites * Work to enhance e-Commerce, CRM, order management and web applications * Provision of break/fix support as needed For this role you will be confident in C#, .NET Core, MS-SQL, HTML and have previous experience with Javascript frameworks i.e. Angular, React, or Vue.js. and Docker. You will also possess either a BA degree with strong background in .NET development or MSc with a measurable background in .NET development. Experience of working in an agile environment would also be of interest for this post. We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference:AA22505
IT Jobs
Dynamics 365 Analyst
IT Jobs Dallington, Northamptonshire
Dynamics 365 Analyst based in Northampton Role: * You will be responsible for providing high quality operational and technical application support to customers, whilst meeting all Service Level Agreements and KPIs. * You will be working closely with Dynamics CRM Developers and CRM Consultants * You will be managing problems from identification through to resolution * Maintaining support issue status on customer support portals Skills: * 2 years experience in an application support role and providing 2nd-3rd line application support. * Good understanding of Microsoft Dynamics 365 CRM * Knowledge of HTML and Javascript * Excellent analytical skills and expertise in problem solving * Excellent organisational, interpersonal and communication skills. Please send your CV in if you have the above skills
Oct 29, 2018
Dynamics 365 Analyst based in Northampton Role: * You will be responsible for providing high quality operational and technical application support to customers, whilst meeting all Service Level Agreements and KPIs. * You will be working closely with Dynamics CRM Developers and CRM Consultants * You will be managing problems from identification through to resolution * Maintaining support issue status on customer support portals Skills: * 2 years experience in an application support role and providing 2nd-3rd line application support. * Good understanding of Microsoft Dynamics 365 CRM * Knowledge of HTML and Javascript * Excellent analytical skills and expertise in problem solving * Excellent organisational, interpersonal and communication skills. Please send your CV in if you have the above skills
Application Support Analyst
IT Jobs Northampton
An exciting opportunity has arisen with a forward thinking information systems consultancy based in Northampton who are looking for a skilled Application Support Analyst to join their team. This is a great chance for you to join a fast-paced Microsoft Partner with a team of professionals who have a wealth of experience to share with you. Core Skills: * Liaise with Dynamics CRM Developers and CRM Consultants * Good understanding of Microsoft Dynamics 365 CRM * Provide 2nd-3rd line application on internal and external developed applications * Excellent analytical skills and expertise in problem solving * Maintaining support issue status on customer support portals * Managing problems from identification through to resolution Desirable Skills: * Minimum of two years’ experience in helpdesk or 2nd line support role * Experience in testing, creating test plans, user testing support * Exposure to working to SLAs; providing support or troubleshooting and handling customer queries * Programming experience e.g. C#, .NET, HTML, ASP, JavaScript would be an advantage If you would be interested in finding out more about the role, please apply now. We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, , if you haven't heard from us within 4 working days, please consider your application unsuccessful. This advert has been posted by a recruitment agency acting on behalf of a client
Oct 29, 2018
An exciting opportunity has arisen with a forward thinking information systems consultancy based in Northampton who are looking for a skilled Application Support Analyst to join their team. This is a great chance for you to join a fast-paced Microsoft Partner with a team of professionals who have a wealth of experience to share with you. Core Skills: * Liaise with Dynamics CRM Developers and CRM Consultants * Good understanding of Microsoft Dynamics 365 CRM * Provide 2nd-3rd line application on internal and external developed applications * Excellent analytical skills and expertise in problem solving * Maintaining support issue status on customer support portals * Managing problems from identification through to resolution Desirable Skills: * Minimum of two years’ experience in helpdesk or 2nd line support role * Experience in testing, creating test plans, user testing support * Exposure to working to SLAs; providing support or troubleshooting and handling customer queries * Programming experience e.g. C#, .NET, HTML, ASP, JavaScript would be an advantage If you would be interested in finding out more about the role, please apply now. We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, , if you haven't heard from us within 4 working days, please consider your application unsuccessful. This advert has been posted by a recruitment agency acting on behalf of a client
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