MS Dynamics Developer £4200 - £50,000 Newport - Ideally 1 day per week in the office (whilst flexible, some attendance is required) This is a modern organisation which depends on its IT services to provide up to date services to their customers. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. This role will require the investigation, diagnosis and fix of any system issues. You will take accountability for the squad assigned deliveries, as well as contributing to the technical strategy for the department. This is a cloud first environment using Dynamics and PowerApps in MS Azure. As well as Azure components such as Logic Apps, Azure Service Bus and Azure Functions. As a multi-skilled individual specialising in MS Dynamics and Power Apps, we are looking for someone with an appetite to learn new technologies and methodologies for delivering high quality IT services. Training can be provided across new technologies and methodologies, for a full description please get in touch. What we are looking for: A key player in delivering technical solutions as part of a large projects Experience of MS Dynamics CRM and/or PowerApps platform Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience in RESTful webservices Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles A deep understanding of architectural principals such as SOA and Micro-Services Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Experience writing Unit Testing What is on offer: Career development and fully funded courses in a variety of technologies The ability to use a range of new and exciting tech Pension: 27% employer contributions Hybrid working with no core hours 25 days annual leave moving to 30 days in annual increments You will also get 8 days public leave and 1 day privilege leave If this sounds of interest, please apply for more information.
Feb 06, 2023
Full time
MS Dynamics Developer £4200 - £50,000 Newport - Ideally 1 day per week in the office (whilst flexible, some attendance is required) This is a modern organisation which depends on its IT services to provide up to date services to their customers. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. This role will require the investigation, diagnosis and fix of any system issues. You will take accountability for the squad assigned deliveries, as well as contributing to the technical strategy for the department. This is a cloud first environment using Dynamics and PowerApps in MS Azure. As well as Azure components such as Logic Apps, Azure Service Bus and Azure Functions. As a multi-skilled individual specialising in MS Dynamics and Power Apps, we are looking for someone with an appetite to learn new technologies and methodologies for delivering high quality IT services. Training can be provided across new technologies and methodologies, for a full description please get in touch. What we are looking for: A key player in delivering technical solutions as part of a large projects Experience of MS Dynamics CRM and/or PowerApps platform Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience in RESTful webservices Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles A deep understanding of architectural principals such as SOA and Micro-Services Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Experience writing Unit Testing What is on offer: Career development and fully funded courses in a variety of technologies The ability to use a range of new and exciting tech Pension: 27% employer contributions Hybrid working with no core hours 25 days annual leave moving to 30 days in annual increments You will also get 8 days public leave and 1 day privilege leave If this sounds of interest, please apply for more information.
So you already know Salesforce Marketing Cloud like the back of your hand, but wouldn't you like to be the order-maker instead of just an order-taker? You can take your career to greater heights by owning the product roadmap for SFMC within a FTSE 250 business who are on a journey to revolutionise their use of CRM You'll be part of setting the technical strategy for an ongoing migration from the old ExactTarget system (yes it's that old) to the full enterprise version of Marketing Cloud. If you want to push boundaries, test new ideas and set the tone for data-led, immersive, engaging client communications then this is the place to do it. The CRM team here has already been shaped for future success, so you don't need to be building any function from scratch. You'd be coming into a role set up to succeed. As the Salesforce Marketing Cloud Product Manager you would manage relationships with stakeholders both internal and external, including with Salesforce themselves, consulting partners and technology teams within the group. You will manage the deployment strategy for new SFMC features and functionality. You'll pull together the functional requirements and work with developers to turn these into tech solutions, managing from build to delivery. You'll also get to be involved with some of the most cutting-edge marketing software integrations available today including Litmus and Moveable Ink This is the ideal chance for you to take on more strategic authority whilst still remaining very technically involved in Marketing Cloud technology. That's the dream isn't it? Being part of a global company you'll be supported with training opportunities both on-the-job and through attending courses and events, to keep you up to speed with the latest MarTech trends. You'll get the backing you need and the recognition you deserve, along with countless opportunities to experience new challenges and enhance your abilities. This is the ideal environment to nourish your innovation. Where your ideas are valued and you have the freedom to challenge any decisions or assumptions made by people, irrespective of their position or title within the group. This would be an ideal step from a current role as a Functional Architect, Solution Architect or Senior Marketing Cloud Consultant. If you've got the Marketing Cloud Consultant certification that'll go in your favour but if you can demonstrate your expertise otherwise then it's not a must-have. The team works on a hybrid basis, from home 3 days a week and 2 days in their comfortable state-of-the-art office right next to the Bank and Cannon Street stations in central London. The overall package is between £80,000 - £90,000 including private medical for you & family, 2 extra days off a year for voluntary work and a comprehensive onboarding process giving you the confidence to make this career move. The company culture is perhaps best described by someone working there already - "Everybody collaborates to get the work done, everybody cares about what they do, everybody is friendly and there's a lot of opportunity to progress." If this all sounds like the right fit for you then please apply or drop me (Seth Bland) a message for more info or a confidential chat. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
Feb 06, 2023
Full time
So you already know Salesforce Marketing Cloud like the back of your hand, but wouldn't you like to be the order-maker instead of just an order-taker? You can take your career to greater heights by owning the product roadmap for SFMC within a FTSE 250 business who are on a journey to revolutionise their use of CRM You'll be part of setting the technical strategy for an ongoing migration from the old ExactTarget system (yes it's that old) to the full enterprise version of Marketing Cloud. If you want to push boundaries, test new ideas and set the tone for data-led, immersive, engaging client communications then this is the place to do it. The CRM team here has already been shaped for future success, so you don't need to be building any function from scratch. You'd be coming into a role set up to succeed. As the Salesforce Marketing Cloud Product Manager you would manage relationships with stakeholders both internal and external, including with Salesforce themselves, consulting partners and technology teams within the group. You will manage the deployment strategy for new SFMC features and functionality. You'll pull together the functional requirements and work with developers to turn these into tech solutions, managing from build to delivery. You'll also get to be involved with some of the most cutting-edge marketing software integrations available today including Litmus and Moveable Ink This is the ideal chance for you to take on more strategic authority whilst still remaining very technically involved in Marketing Cloud technology. That's the dream isn't it? Being part of a global company you'll be supported with training opportunities both on-the-job and through attending courses and events, to keep you up to speed with the latest MarTech trends. You'll get the backing you need and the recognition you deserve, along with countless opportunities to experience new challenges and enhance your abilities. This is the ideal environment to nourish your innovation. Where your ideas are valued and you have the freedom to challenge any decisions or assumptions made by people, irrespective of their position or title within the group. This would be an ideal step from a current role as a Functional Architect, Solution Architect or Senior Marketing Cloud Consultant. If you've got the Marketing Cloud Consultant certification that'll go in your favour but if you can demonstrate your expertise otherwise then it's not a must-have. The team works on a hybrid basis, from home 3 days a week and 2 days in their comfortable state-of-the-art office right next to the Bank and Cannon Street stations in central London. The overall package is between £80,000 - £90,000 including private medical for you & family, 2 extra days off a year for voluntary work and a comprehensive onboarding process giving you the confidence to make this career move. The company culture is perhaps best described by someone working there already - "Everybody collaborates to get the work done, everybody cares about what they do, everybody is friendly and there's a lot of opportunity to progress." If this all sounds like the right fit for you then please apply or drop me (Seth Bland) a message for more info or a confidential chat. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
Application Support Helpdesk is a key role in the Business Solutions team ensuring all users and application issues are recorded and responded. You will also work with IT Helpdesk team as required, to provide consistent application support and database administration. Additionally, you will support IT Roadmap projects as required. Responsibilities - Manage, respond and administer all 1st & 2nd line enquiries on Application Helpdesk Database administration tasks for CRMs weekly/monthly & quarterly Ad-hoc database administration tasks for CRMs to ensure data integrity Technologies - O365 CRM databases Advanced Excel skills ideally
Feb 06, 2023
Full time
Application Support Helpdesk is a key role in the Business Solutions team ensuring all users and application issues are recorded and responded. You will also work with IT Helpdesk team as required, to provide consistent application support and database administration. Additionally, you will support IT Roadmap projects as required. Responsibilities - Manage, respond and administer all 1st & 2nd line enquiries on Application Helpdesk Database administration tasks for CRMs weekly/monthly & quarterly Ad-hoc database administration tasks for CRMs to ensure data integrity Technologies - O365 CRM databases Advanced Excel skills ideally
Client Details Leading Higher Education organisation Description Do you have Business Intelligence and insight experience, and are you seeking a new job in Coventry? Page Group is looking for a Strategy & Planning Analyst - CRM/Customer Analytics, and the role comes with a salary of up to £43k per annum + 18.5% Pension + 38 Days Holiday The Strategic Planning and Analytics Office provides a range of Business Intelligence and insight services to support evidence-driven decision-making, strategic planning, benchmarking, reporting, forecasting and analysis to support the delivery of corporate strategy. In your first few weeks in this Strategy & Planning Analyst role, you can expect to: Liaise closely with stakeholders to gather and document reporting and insight requirements Design, deliver and maintain a suite of dashboards (Tableau/Salesforce) to support operational, tactical and strategic information requirements Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods Develop accurate statistical and predictive models to support forecasting and trend analysis. Work alongside the Marketing Cloud Squad to support the segmentation of marketing data and utilise Google Analytics (or similar) to enhance insight quality Analyse and present complex information about the University and the HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. In return for your dedication and expertise, you will receive an excellent benefits package, including a salary of £35,000 to £43,000. To apply for this Strategy & Planning Analyst - CRM/Customer Analytics job in Coventry, please contact PageGroup today for full details. Profile To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. Job Offer Opportunity to drive CRM and Customer Attraction strategy Opportunity to work with varied CRM data
Feb 06, 2023
Full time
Client Details Leading Higher Education organisation Description Do you have Business Intelligence and insight experience, and are you seeking a new job in Coventry? Page Group is looking for a Strategy & Planning Analyst - CRM/Customer Analytics, and the role comes with a salary of up to £43k per annum + 18.5% Pension + 38 Days Holiday The Strategic Planning and Analytics Office provides a range of Business Intelligence and insight services to support evidence-driven decision-making, strategic planning, benchmarking, reporting, forecasting and analysis to support the delivery of corporate strategy. In your first few weeks in this Strategy & Planning Analyst role, you can expect to: Liaise closely with stakeholders to gather and document reporting and insight requirements Design, deliver and maintain a suite of dashboards (Tableau/Salesforce) to support operational, tactical and strategic information requirements Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods Develop accurate statistical and predictive models to support forecasting and trend analysis. Work alongside the Marketing Cloud Squad to support the segmentation of marketing data and utilise Google Analytics (or similar) to enhance insight quality Analyse and present complex information about the University and the HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. In return for your dedication and expertise, you will receive an excellent benefits package, including a salary of £35,000 to £43,000. To apply for this Strategy & Planning Analyst - CRM/Customer Analytics job in Coventry, please contact PageGroup today for full details. Profile To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. Job Offer Opportunity to drive CRM and Customer Attraction strategy Opportunity to work with varied CRM data
Client Details Leading Higher Education organisation Description Leading Higher Education organisation require a Business Intelligence/Strategic Insights Analyst to join their expanding Strategic Planning and Analytics Office. You will provide a range of Business Intelligence and insight services to support evidence-driven decision making, strategic planning, benchmarking, reporting, forecasting and analysis across the organisation to support the delivery of the Group's Corporate Strategy. Main Duties and Responsibilities Support the delivery and interpretation of analytical insights across the student life cycle, with a particular focus on supporting the delivery of the Business Intelligence service Liaise closely with stakeholders to gather and document reporting and insight requirements from stakeholders that underpin the development of fit for purpose dashboards within Tableau and Tableau CRM reporting environments. Design, deliver and maintain a suite of dashboards to support tactical and strategic information requirements, including supporting design and procedural documentation. Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods in line with operational and strategic objectives. Develop accurate statistical and predictive models to support forecasting and trend analysis, incorporating appropriate data sources and methods that underpin business decisions. Analyse and present complex information about the organisation and HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert Proactively enhance the data literacy of colleagues, understand supporting data architecture and data quality, and identify opportunities to exploit reporting software tools and data resources for the benefit of the Group. . Understand the onwards use of data for statutory reporting and sector-based analysis, performance monitoring, benchmarking and league tables and take active steps to identify opportunities to enhance the strategic use and understanding of data assets and reporting systems within the HE environment. Liaise with key colleagues, partner organisations, suppliers and external agencies. Represent the Strategic Planning and Analytics Office within the area of responsibility. Key Skills/Experience: Essential: Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Desirable: Experience of other reporting software such as Business Intelligence tools, including Alteryx, Tableau CRM, Power BI, Business Objects or similar analytical products. Experience and understanding of MS SQL Profile Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Job Offer Opportunity to influence business strategy and planning Opportunity to work with wide variety operational data
Feb 06, 2023
Full time
Client Details Leading Higher Education organisation Description Leading Higher Education organisation require a Business Intelligence/Strategic Insights Analyst to join their expanding Strategic Planning and Analytics Office. You will provide a range of Business Intelligence and insight services to support evidence-driven decision making, strategic planning, benchmarking, reporting, forecasting and analysis across the organisation to support the delivery of the Group's Corporate Strategy. Main Duties and Responsibilities Support the delivery and interpretation of analytical insights across the student life cycle, with a particular focus on supporting the delivery of the Business Intelligence service Liaise closely with stakeholders to gather and document reporting and insight requirements from stakeholders that underpin the development of fit for purpose dashboards within Tableau and Tableau CRM reporting environments. Design, deliver and maintain a suite of dashboards to support tactical and strategic information requirements, including supporting design and procedural documentation. Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods in line with operational and strategic objectives. Develop accurate statistical and predictive models to support forecasting and trend analysis, incorporating appropriate data sources and methods that underpin business decisions. Analyse and present complex information about the organisation and HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert Proactively enhance the data literacy of colleagues, understand supporting data architecture and data quality, and identify opportunities to exploit reporting software tools and data resources for the benefit of the Group. . Understand the onwards use of data for statutory reporting and sector-based analysis, performance monitoring, benchmarking and league tables and take active steps to identify opportunities to enhance the strategic use and understanding of data assets and reporting systems within the HE environment. Liaise with key colleagues, partner organisations, suppliers and external agencies. Represent the Strategic Planning and Analytics Office within the area of responsibility. Key Skills/Experience: Essential: Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Desirable: Experience of other reporting software such as Business Intelligence tools, including Alteryx, Tableau CRM, Power BI, Business Objects or similar analytical products. Experience and understanding of MS SQL Profile Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Job Offer Opportunity to influence business strategy and planning Opportunity to work with wide variety operational data
MS Dynamics Specialist Location: Other Salary: Starting from £48,599 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Do you have extensive experience of working on the Microsoft Power Platform as a Developer using Microsoft Dynamics 365 CRM, including Plugins and Custom Workflow Activities? Are you looking for a challenging role in an environment that is open, vibrant and welcomes new ideas? Then join the University of East London as a MS Dynamics Support & Development Specialist. It's a particularly exciting time here at the University as, under our 10-year strategy, Vision 2028, we're committed to providing students with the skills necessary to thrive in an ever-changing world. Right now, our IT Services department has an exciting opportunity for a well-organised individual with a firm grasp of Microsoft certified Dynamics 365 and Enterprise Integration, plus experience in Azure Functions, Azure Service Bus and Logic Apps, to join them. Part of a multi-disciplinary team of application specialists and delivery experts, your primary focus will be on supporting and delivering a range of developmental activities designed to rapidly improve and support our Microsoft Dynamics 365 platform and bring technical and functional expertise to the University. Day-to-day, we'll rely on you to ensure that developmental efforts are coordinated in alignment with other services - for example SharePoint, WEB, VLE, Finance etc. - in order to provide an integrated and seamless user experience across multiple systems. You will also be responsible for ensuring a stable, reliable and high performing system that's supported in line with departmental standards. And, when it comes to contributing to the existing systems developmental roadmap or ensuring all operational and developmental activities are planned efficiently according to strategic priorities, again we'll count on you. Contributing to technical solutions and improvements, collaborating on design decisions and coordinating activities between stakeholders and internal/external development teams - all are aspects of this interesting, varied and vital role. To succeed, you will need proven relevant experience gained in an agile environment. You will also need significant knowledge and experience of the management, support, configuration, upgrade and enhancements of Enterprise Applications. Used to working in an ITIL-driven environment, you have a good working knowledge of ITIL principles and processes and knowledge of Standard Security principles, both from a systems and network perspective. Some governance experience is also required, including policies and processes for infrastructure, Security, Data Protection, PCI DSS and Business Continuity. We need a positive team player who proactively supports activities and has the confidence to progress and chase information. Furthermore, someone who is comfortable writing system roadmaps and influencing technical design as you are managing major infrastructure and change programmes. What's more, you have a proven ability to work in high pressure project environments and produce key deliverables to tight deadlines by effectively managing multiple priorities. You will need to build relationships with a variety of key senior stakeholders and vendors so excellent all-round communication skills are essential.
Feb 06, 2023
Full time
MS Dynamics Specialist Location: Other Salary: Starting from £48,599 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Do you have extensive experience of working on the Microsoft Power Platform as a Developer using Microsoft Dynamics 365 CRM, including Plugins and Custom Workflow Activities? Are you looking for a challenging role in an environment that is open, vibrant and welcomes new ideas? Then join the University of East London as a MS Dynamics Support & Development Specialist. It's a particularly exciting time here at the University as, under our 10-year strategy, Vision 2028, we're committed to providing students with the skills necessary to thrive in an ever-changing world. Right now, our IT Services department has an exciting opportunity for a well-organised individual with a firm grasp of Microsoft certified Dynamics 365 and Enterprise Integration, plus experience in Azure Functions, Azure Service Bus and Logic Apps, to join them. Part of a multi-disciplinary team of application specialists and delivery experts, your primary focus will be on supporting and delivering a range of developmental activities designed to rapidly improve and support our Microsoft Dynamics 365 platform and bring technical and functional expertise to the University. Day-to-day, we'll rely on you to ensure that developmental efforts are coordinated in alignment with other services - for example SharePoint, WEB, VLE, Finance etc. - in order to provide an integrated and seamless user experience across multiple systems. You will also be responsible for ensuring a stable, reliable and high performing system that's supported in line with departmental standards. And, when it comes to contributing to the existing systems developmental roadmap or ensuring all operational and developmental activities are planned efficiently according to strategic priorities, again we'll count on you. Contributing to technical solutions and improvements, collaborating on design decisions and coordinating activities between stakeholders and internal/external development teams - all are aspects of this interesting, varied and vital role. To succeed, you will need proven relevant experience gained in an agile environment. You will also need significant knowledge and experience of the management, support, configuration, upgrade and enhancements of Enterprise Applications. Used to working in an ITIL-driven environment, you have a good working knowledge of ITIL principles and processes and knowledge of Standard Security principles, both from a systems and network perspective. Some governance experience is also required, including policies and processes for infrastructure, Security, Data Protection, PCI DSS and Business Continuity. We need a positive team player who proactively supports activities and has the confidence to progress and chase information. Furthermore, someone who is comfortable writing system roadmaps and influencing technical design as you are managing major infrastructure and change programmes. What's more, you have a proven ability to work in high pressure project environments and produce key deliverables to tight deadlines by effectively managing multiple priorities. You will need to build relationships with a variety of key senior stakeholders and vendors so excellent all-round communication skills are essential.
Client Details Leading Higher Education organisation Description Do you have Business Intelligence and insight experience, and are you seeking a new job in Coventry? Page Group is looking for a Strategy & Planning Analyst - CRM/Customer Analytics, and the role comes with a salary of up to £43k per annum + 18.5% Pension + 38 Days Holiday The Strategic Planning and Analytics Office provides a range of Business Intelligence and insight services to support evidence-driven decision-making, strategic planning, benchmarking, reporting, forecasting and analysis to support the delivery of corporate strategy. In your first few weeks in this Strategy & Planning Analyst role, you can expect to: Liaise closely with stakeholders to gather and document reporting and insight requirements Design, deliver and maintain a suite of dashboards (Tableau/Salesforce) to support operational, tactical and strategic information requirements Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods Develop accurate statistical and predictive models to support forecasting and trend analysis. Work alongside the Marketing Cloud Squad to support the segmentation of marketing data and utilise Google Analytics (or similar) to enhance insight quality Analyse and present complex information about the University and the HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. In return for your dedication and expertise, you will receive an excellent benefits package, including a salary of £35,000 to £43,000. To apply for this Strategy & Planning Analyst - CRM/Customer Analytics job in Coventry, please contact PageGroup today for full details. Profile To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. Job Offer Opportunity to drive CRM and Customer Attraction strategy Opportunity to work with varied CRM data
Feb 06, 2023
Full time
Client Details Leading Higher Education organisation Description Do you have Business Intelligence and insight experience, and are you seeking a new job in Coventry? Page Group is looking for a Strategy & Planning Analyst - CRM/Customer Analytics, and the role comes with a salary of up to £43k per annum + 18.5% Pension + 38 Days Holiday The Strategic Planning and Analytics Office provides a range of Business Intelligence and insight services to support evidence-driven decision-making, strategic planning, benchmarking, reporting, forecasting and analysis to support the delivery of corporate strategy. In your first few weeks in this Strategy & Planning Analyst role, you can expect to: Liaise closely with stakeholders to gather and document reporting and insight requirements Design, deliver and maintain a suite of dashboards (Tableau/Salesforce) to support operational, tactical and strategic information requirements Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods Develop accurate statistical and predictive models to support forecasting and trend analysis. Work alongside the Marketing Cloud Squad to support the segmentation of marketing data and utilise Google Analytics (or similar) to enhance insight quality Analyse and present complex information about the University and the HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. In return for your dedication and expertise, you will receive an excellent benefits package, including a salary of £35,000 to £43,000. To apply for this Strategy & Planning Analyst - CRM/Customer Analytics job in Coventry, please contact PageGroup today for full details. Profile To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable. Job Offer Opportunity to drive CRM and Customer Attraction strategy Opportunity to work with varied CRM data
Client Details Leading Higher Education organisation Description Leading Higher Education organisation require a Business Intelligence/Strategic Insights Analyst to join their expanding Strategic Planning and Analytics Office. You will provide a range of Business Intelligence and insight services to support evidence-driven decision making, strategic planning, benchmarking, reporting, forecasting and analysis across the organisation to support the delivery of the Group's Corporate Strategy. Main Duties and Responsibilities Support the delivery and interpretation of analytical insights across the student life cycle, with a particular focus on supporting the delivery of the Business Intelligence service Liaise closely with stakeholders to gather and document reporting and insight requirements from stakeholders that underpin the development of fit for purpose dashboards within Tableau and Tableau CRM reporting environments. Design, deliver and maintain a suite of dashboards to support tactical and strategic information requirements, including supporting design and procedural documentation. Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods in line with operational and strategic objectives. Develop accurate statistical and predictive models to support forecasting and trend analysis, incorporating appropriate data sources and methods that underpin business decisions. Analyse and present complex information about the organisation and HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert Proactively enhance the data literacy of colleagues, understand supporting data architecture and data quality, and identify opportunities to exploit reporting software tools and data resources for the benefit of the Group. . Understand the onwards use of data for statutory reporting and sector-based analysis, performance monitoring, benchmarking and league tables and take active steps to identify opportunities to enhance the strategic use and understanding of data assets and reporting systems within the HE environment. Liaise with key colleagues, partner organisations, suppliers and external agencies. Represent the Strategic Planning and Analytics Office within the area of responsibility. Key Skills/Experience: Essential: Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Desirable: Experience of other reporting software such as Business Intelligence tools, including Alteryx, Tableau CRM, Power BI, Business Objects or similar analytical products. Experience and understanding of MS SQL Profile Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Job Offer Opportunity to influence business strategy and planning Opportunity to work with wide variety operational data
Feb 06, 2023
Full time
Client Details Leading Higher Education organisation Description Leading Higher Education organisation require a Business Intelligence/Strategic Insights Analyst to join their expanding Strategic Planning and Analytics Office. You will provide a range of Business Intelligence and insight services to support evidence-driven decision making, strategic planning, benchmarking, reporting, forecasting and analysis across the organisation to support the delivery of the Group's Corporate Strategy. Main Duties and Responsibilities Support the delivery and interpretation of analytical insights across the student life cycle, with a particular focus on supporting the delivery of the Business Intelligence service Liaise closely with stakeholders to gather and document reporting and insight requirements from stakeholders that underpin the development of fit for purpose dashboards within Tableau and Tableau CRM reporting environments. Design, deliver and maintain a suite of dashboards to support tactical and strategic information requirements, including supporting design and procedural documentation. Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods in line with operational and strategic objectives. Develop accurate statistical and predictive models to support forecasting and trend analysis, incorporating appropriate data sources and methods that underpin business decisions. Analyse and present complex information about the organisation and HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert Proactively enhance the data literacy of colleagues, understand supporting data architecture and data quality, and identify opportunities to exploit reporting software tools and data resources for the benefit of the Group. . Understand the onwards use of data for statutory reporting and sector-based analysis, performance monitoring, benchmarking and league tables and take active steps to identify opportunities to enhance the strategic use and understanding of data assets and reporting systems within the HE environment. Liaise with key colleagues, partner organisations, suppliers and external agencies. Represent the Strategic Planning and Analytics Office within the area of responsibility. Key Skills/Experience: Essential: Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Desirable: Experience of other reporting software such as Business Intelligence tools, including Alteryx, Tableau CRM, Power BI, Business Objects or similar analytical products. Experience and understanding of MS SQL Profile Significant experience of delivering robust analysis, insight, and reporting. Experience of the delivery of analysis, insight and visualisations/dashboards using Business Intelligence tools including Tableau Desktop, Tableau Prep (or similar such as Power BI/Qlik) Experience in the development of predictive/statistical models including the interpretation of outcomes. High level of experience in the communication of outputs from complex analyses, to a diverse range of audiences and using a range of methods (reports, presentation etc) and visualisations (and appropriate software). Experience of project-based activities. Job Offer Opportunity to influence business strategy and planning Opportunity to work with wide variety operational data
Working 100% remotely a PHP Laravel Developer is required by an expanding company who are based out of central Leicester. An established brand name requires a PHP Laravel Developer who is a software enthusiast boasting expansive OO PHP, MySQL, HTML and CSS web experience to work with exciting clients across the UK in various industries developing bespoke CRMs, management suites, portals etc The PHP Developer must offer at least 1years+ commercial experience of PHP Laravel development with an understanding of HTML5, Object Orientated PHP7, CSS3, the Laravel framework and other standard web technologies. Skills in SQL, JavaScript and/or jQuery are seen advantageous. As a PHP Laravel Developer you will be working with other team members, undertaking web-based development and maintenance work and testing. Having a passion for learning new concepts and technologies a must as you will be at the forefront in new technologies. If you feel you have what it takes and can contribute to the continuing growth of the business, then please apply now, Interviewing Immediately!
Feb 06, 2023
Full time
Working 100% remotely a PHP Laravel Developer is required by an expanding company who are based out of central Leicester. An established brand name requires a PHP Laravel Developer who is a software enthusiast boasting expansive OO PHP, MySQL, HTML and CSS web experience to work with exciting clients across the UK in various industries developing bespoke CRMs, management suites, portals etc The PHP Developer must offer at least 1years+ commercial experience of PHP Laravel development with an understanding of HTML5, Object Orientated PHP7, CSS3, the Laravel framework and other standard web technologies. Skills in SQL, JavaScript and/or jQuery are seen advantageous. As a PHP Laravel Developer you will be working with other team members, undertaking web-based development and maintenance work and testing. Having a passion for learning new concepts and technologies a must as you will be at the forefront in new technologies. If you feel you have what it takes and can contribute to the continuing growth of the business, then please apply now, Interviewing Immediately!
* Power BI Developer.* * City of London based client.* * Hybrid role (Monday and Friday normally working from home).* This is an excellent opportunity for a Power BI Developer to grow their technical knowledge and join this London based company at the start of a huge transformation project moving into automation Experience of MS Dynamics CRM or similar CRM system will be idea; However, enthusiasm and potential are more important than technical exposure. Ideally you will be highly numerate and have experience of building Apps. The successful candidate will be expected to collaborate with relevant stakeholders and form effective relationships within the business Other areas of responsibility will include - Being involved in supporting the existing team as well as working autonomously on smaller projects, using the full suite of MS Power Platform products. - Successfully analysing, understanding, and reflecting business processes and problems with automation - Designing solutions using MS power platform, MS Sharepoint and/or similar technologies - Developing, implementing, and testing solutions whilst following best practices - Ability/understanding of how to create custom connectors for MS power automate - Working with project management principals eg, agile methodology As well as your technical background you will need to show - The ability to communicate, both verbally and in writing, complex information to technical and non-technical audiences - The willingness to self-learn, share knowledge and resources within the team - Research emerging industry knowledge and the evergreening of the Microsoft Power Platform - Good planning and organisational skills to prioritise and meet deadlines - Staying up to date with the power platform and related technologies - Understand business pain points and troubleshoot as challenges arise This is a superb opportunity to work with Microsoft's latest technologies and join a lively and busy environment. Excellent training opportunities await the right candidate so please send your CV to me, Martin Warner, and I will get back to you ASAP
Feb 06, 2023
Full time
* Power BI Developer.* * City of London based client.* * Hybrid role (Monday and Friday normally working from home).* This is an excellent opportunity for a Power BI Developer to grow their technical knowledge and join this London based company at the start of a huge transformation project moving into automation Experience of MS Dynamics CRM or similar CRM system will be idea; However, enthusiasm and potential are more important than technical exposure. Ideally you will be highly numerate and have experience of building Apps. The successful candidate will be expected to collaborate with relevant stakeholders and form effective relationships within the business Other areas of responsibility will include - Being involved in supporting the existing team as well as working autonomously on smaller projects, using the full suite of MS Power Platform products. - Successfully analysing, understanding, and reflecting business processes and problems with automation - Designing solutions using MS power platform, MS Sharepoint and/or similar technologies - Developing, implementing, and testing solutions whilst following best practices - Ability/understanding of how to create custom connectors for MS power automate - Working with project management principals eg, agile methodology As well as your technical background you will need to show - The ability to communicate, both verbally and in writing, complex information to technical and non-technical audiences - The willingness to self-learn, share knowledge and resources within the team - Research emerging industry knowledge and the evergreening of the Microsoft Power Platform - Good planning and organisational skills to prioritise and meet deadlines - Staying up to date with the power platform and related technologies - Understand business pain points and troubleshoot as challenges arise This is a superb opportunity to work with Microsoft's latest technologies and join a lively and busy environment. Excellent training opportunities await the right candidate so please send your CV to me, Martin Warner, and I will get back to you ASAP
Lead Service Designer - £700 per day Inside IR35 - Hybrid, London - 12 Month Contract - SC Clearance Required Your new company A Government Department is looking for a Lead Service Designer to help transform the department's end-to-end services. Your new role Help your colleagues across the department understand their users, make sense of their own processes and identify where things are failing in existing services. You will also look for opportunities to create new services and processes. You'll work alongside and with user centred multidisciplinary teams including researchers, developers, business analysts, and interaction designers and will bring a wide view of the landscape as well as be the voice of the user and business. You'll collaborate with policy teams, trade advisors, senior managers, product managers and service owners to help understand and communicate the complexities of our services. You will create visions, strategies and roadmaps to help guide teams and stakeholders while documenting holistic user journeys to communicate and help make/understand key decisions. What you'll need to succeed You will be an experienced Service Designer who can work with minimal support while influencing and mentoring others. Experience of service design within large organisations Great understanding of Data and using data across a large organisation Experience of CRM Interpreting technical and stakeholder needs and communicating them verbally and visually in a way that is compelling to both the team and stakeholders Working collaboratively in agile multidisciplinary teams and contributing to successful use of design Creating meaningful metrics and translating data into insights to inform decisions Designing systems across multiple services and touch points whilst delivering the simplest of outcomes based on evidence Knowledge of a range of research and design methodologies from workshops, design sprints and co design to contextual research and data analysis Can influence important senior stakeholders and know how to direct the strategic approach for stakeholder relationships, establishing and promoting the meeting of stakeholder objectives. What you'll get in return This is a fantastic opportunity to join a high-profile Public Sector client and build on your Service Designer experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Feb 06, 2023
Contractor
Lead Service Designer - £700 per day Inside IR35 - Hybrid, London - 12 Month Contract - SC Clearance Required Your new company A Government Department is looking for a Lead Service Designer to help transform the department's end-to-end services. Your new role Help your colleagues across the department understand their users, make sense of their own processes and identify where things are failing in existing services. You will also look for opportunities to create new services and processes. You'll work alongside and with user centred multidisciplinary teams including researchers, developers, business analysts, and interaction designers and will bring a wide view of the landscape as well as be the voice of the user and business. You'll collaborate with policy teams, trade advisors, senior managers, product managers and service owners to help understand and communicate the complexities of our services. You will create visions, strategies and roadmaps to help guide teams and stakeholders while documenting holistic user journeys to communicate and help make/understand key decisions. What you'll need to succeed You will be an experienced Service Designer who can work with minimal support while influencing and mentoring others. Experience of service design within large organisations Great understanding of Data and using data across a large organisation Experience of CRM Interpreting technical and stakeholder needs and communicating them verbally and visually in a way that is compelling to both the team and stakeholders Working collaboratively in agile multidisciplinary teams and contributing to successful use of design Creating meaningful metrics and translating data into insights to inform decisions Designing systems across multiple services and touch points whilst delivering the simplest of outcomes based on evidence Knowledge of a range of research and design methodologies from workshops, design sprints and co design to contextual research and data analysis Can influence important senior stakeholders and know how to direct the strategic approach for stakeholder relationships, establishing and promoting the meeting of stakeholder objectives. What you'll get in return This is a fantastic opportunity to join a high-profile Public Sector client and build on your Service Designer experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SharePoint Developer - Asset Management Excellent opportunity for SharePoint Developer with strong CRM, 365 and SQL skills to work as a broadly skilled Analyst Developer on high profile migration Project. Working in a flexible and Agile environment you will engage directly with the business, understand requirements and work across the entire SDLC. Ideally experience of Stored Procedures, Complex Views, SQL Reporting Services, SQL Integration Services and application performance tuning, as well as Sharepoint 2013, 2019 SQL M365 Microsoft CRM Customisation Interested? Please apply in! Bank Banking c# Developer .NET Developer Sharepoint Wealth Management
Feb 06, 2023
Full time
SharePoint Developer - Asset Management Excellent opportunity for SharePoint Developer with strong CRM, 365 and SQL skills to work as a broadly skilled Analyst Developer on high profile migration Project. Working in a flexible and Agile environment you will engage directly with the business, understand requirements and work across the entire SDLC. Ideally experience of Stored Procedures, Complex Views, SQL Reporting Services, SQL Integration Services and application performance tuning, as well as Sharepoint 2013, 2019 SQL M365 Microsoft CRM Customisation Interested? Please apply in! Bank Banking c# Developer .NET Developer Sharepoint Wealth Management
BUSINESS INTELLIGENCE LEAD Kent - Hybrid £70,000 - 80,000 THE COMPANY: A specialist security company that specialises in CCTV, intruder alarms, and other bespoke security assets is looking for an ambitious BI Lead e as they continue to acquire smaller subsidiaries. Its expansion has resulted in further reliance on the optimisation of its CRM system. THE ROLE: Reporting directly to the CTO, you will be responsible for designing and implementing a new BI capability. You will be responsible for consolidating data sets, creating dashboards in Power BI as well as delivering analytics to senior stakeholders. You will: Have ownership of the BI strategy and capability Optimise data sets stored in a SQL server database Create bespoke dashboards to be used to influence business strategy and decisions Aggregate data generated from further acquisitions Eventually, look to develop a Business Intelligence team REQUIREMENTS: To qualify for the role, you will require: SQL (ideally SQL server) SSMS Power BI Knowledge of Dynamics 365 Experience designing and implementing an analytical capability within a greenfield environment Strong ETL and data modelling design experience Strong project management skills Strong stakeholder management skills SALARY AND BENEFITS: A successful candidate will receive a great salary of up to £80,000 with additional benefits How to apply: Please register your interest in the Business Intelligence Lead role by applying via this website. For more information on this role or other roles in the Business Intelligence market, reach out to Princess Domingo at Harnham
Feb 06, 2023
Full time
BUSINESS INTELLIGENCE LEAD Kent - Hybrid £70,000 - 80,000 THE COMPANY: A specialist security company that specialises in CCTV, intruder alarms, and other bespoke security assets is looking for an ambitious BI Lead e as they continue to acquire smaller subsidiaries. Its expansion has resulted in further reliance on the optimisation of its CRM system. THE ROLE: Reporting directly to the CTO, you will be responsible for designing and implementing a new BI capability. You will be responsible for consolidating data sets, creating dashboards in Power BI as well as delivering analytics to senior stakeholders. You will: Have ownership of the BI strategy and capability Optimise data sets stored in a SQL server database Create bespoke dashboards to be used to influence business strategy and decisions Aggregate data generated from further acquisitions Eventually, look to develop a Business Intelligence team REQUIREMENTS: To qualify for the role, you will require: SQL (ideally SQL server) SSMS Power BI Knowledge of Dynamics 365 Experience designing and implementing an analytical capability within a greenfield environment Strong ETL and data modelling design experience Strong project management skills Strong stakeholder management skills SALARY AND BENEFITS: A successful candidate will receive a great salary of up to £80,000 with additional benefits How to apply: Please register your interest in the Business Intelligence Lead role by applying via this website. For more information on this role or other roles in the Business Intelligence market, reach out to Princess Domingo at Harnham
IT Systems Support - IT Systems Administrator - Windows Infrastructure Support - Windows Systems Engineer- Systems Admin sought for my Client's Microsoft Server and PC Systems based close to Maidstone, Kent paying a salary of up £28,000 per annum plus benefits. Hybrid role 50/50 split of Office and Home. My client is looking for a talented Systems Administrator to take on day-to-day responsibility for our internal IT systems and support. In addition to the in-house responsibilities, they are also looking to develop in-house expertise which can be translated into services for end customers. This is an excellent opportunity to join a rapidly expanding technology company and gain exposure to cutting-edge technologies. The IT Systems Administrator will be responsible for the following Day-to-day responsibility for all in-house IT systems Build, install and configure desktop PCs, laptops and associated peripherals including new equipment and the redeployment of existing hardware Implementation of new software, hardware and network Monitor existing backup and anti-virus systems Manage and maintain all internal IT security systems Work with vendors to update/maintain and implement suitable ERP and CRM systems We are looking for an IT Systems Administrator - IT Systems Support Engineer with the following experience: Strong AD experience, including DFS, DNS, WSUS, LDAP, RADIUS, User/Group Policy, and Terminal Active Directory and Active Sync troubleshooting Desktop support experience with MS Office 365 application suites for both setup and key (Word/Excel/Outlook) Excellent knowledge of MS Server 2012 and MS Server 2016/2019 deployment and administration, configuration, maintenance and troubleshooting In-depth knowledge of Windows 10 Professional OS installation, configuration and troubleshooting Strong Messaging systems expertise If you have any of the following experience it would be a bonus: VWware (ESXi) experience Azure admin ministration or Network monitoring Servers. This in-house Monday to Friday role is a hybrid role and is based in modern offices close to Maidstone, Kent but due to its Office location it is best you are a car driver or live close to Maidstone as some public transport routes are not 'commuter friendly'. However, there are plenty of on-site car parking and facilities as you would expect from such a growing company working in the IT & Technology sector. If you are an experienced IT Systems Support - Windows Infrastructure Support - Windows Systems Engineer who is comfortable working in Windows Desktop and a Microsoft Server & Active Directory environment this could be for you. My Client is based close to Maidstone, Kent . It is paying a base salary of between £25,000 and £28,000 per annum + benefits. It also offers good prospects and an excellent spacious working environment. Please contact me with your CV.
Feb 06, 2023
Full time
IT Systems Support - IT Systems Administrator - Windows Infrastructure Support - Windows Systems Engineer- Systems Admin sought for my Client's Microsoft Server and PC Systems based close to Maidstone, Kent paying a salary of up £28,000 per annum plus benefits. Hybrid role 50/50 split of Office and Home. My client is looking for a talented Systems Administrator to take on day-to-day responsibility for our internal IT systems and support. In addition to the in-house responsibilities, they are also looking to develop in-house expertise which can be translated into services for end customers. This is an excellent opportunity to join a rapidly expanding technology company and gain exposure to cutting-edge technologies. The IT Systems Administrator will be responsible for the following Day-to-day responsibility for all in-house IT systems Build, install and configure desktop PCs, laptops and associated peripherals including new equipment and the redeployment of existing hardware Implementation of new software, hardware and network Monitor existing backup and anti-virus systems Manage and maintain all internal IT security systems Work with vendors to update/maintain and implement suitable ERP and CRM systems We are looking for an IT Systems Administrator - IT Systems Support Engineer with the following experience: Strong AD experience, including DFS, DNS, WSUS, LDAP, RADIUS, User/Group Policy, and Terminal Active Directory and Active Sync troubleshooting Desktop support experience with MS Office 365 application suites for both setup and key (Word/Excel/Outlook) Excellent knowledge of MS Server 2012 and MS Server 2016/2019 deployment and administration, configuration, maintenance and troubleshooting In-depth knowledge of Windows 10 Professional OS installation, configuration and troubleshooting Strong Messaging systems expertise If you have any of the following experience it would be a bonus: VWware (ESXi) experience Azure admin ministration or Network monitoring Servers. This in-house Monday to Friday role is a hybrid role and is based in modern offices close to Maidstone, Kent but due to its Office location it is best you are a car driver or live close to Maidstone as some public transport routes are not 'commuter friendly'. However, there are plenty of on-site car parking and facilities as you would expect from such a growing company working in the IT & Technology sector. If you are an experienced IT Systems Support - Windows Infrastructure Support - Windows Systems Engineer who is comfortable working in Windows Desktop and a Microsoft Server & Active Directory environment this could be for you. My Client is based close to Maidstone, Kent . It is paying a base salary of between £25,000 and £28,000 per annum + benefits. It also offers good prospects and an excellent spacious working environment. Please contact me with your CV.
Cyber Security Manager/IAM/Identity Access Manager/Third Party Risk My client, a leading bank based in Canary Wharf is currently looking for a Cyber Security Programme Manager/Principal IAM. This is an initial three year fixed term contract paying a great salary with fantastic benefits. The Cyber Security Programme Manager/Principal Identity & Access Management is responsible for ensuring supplier provided Identity & Access Management services are delivered to the correct standards and meet the agreed performance metrics. The role will be responsible representing the Bank's position in regards to all things IAM related, and will require working closely with suppliers to develop IAM Strategies & Roadmaps and oversee Solution Design and Implementation. The role will also be responsible for the product/technology strategy and governance of supplier adherence to the bank's standards related to all technologies utilised to deliver IAM services to the bank, as well as for defining and owning the Technology product roadmap that underpins the service. The ideal candidate will have the following: - Good understanding of ITIL framework and all associated ITIL processes - In depth knowledge of Active Directory, ADFS and synchronisation Services - Experience of managing 3rd parties and 3rd party delivered services - Extensive experience in the field of Identity & Access Management - Experience on a minimum of three end to end IAM/PAM projects - Hands on experience in assisting in development of Requirements, Strategy & Roadmap - Experience of supporting and inputting into Solution Design - Foundational understanding of SAP (ie ECC, CRM, SRM, BI, etc.) - In-depth understanding of Role based Access for SAP Security - Significant experience or training in Security fundamentals - Hands on experience in Identity and Access Management implementation and worked on products like Saviynt (example) - Understanding of Azure cloud deployments - Experience on Privilege access management and worked on products like CyberArk Please apply for immediate consideration.
Feb 06, 2023
Cyber Security Manager/IAM/Identity Access Manager/Third Party Risk My client, a leading bank based in Canary Wharf is currently looking for a Cyber Security Programme Manager/Principal IAM. This is an initial three year fixed term contract paying a great salary with fantastic benefits. The Cyber Security Programme Manager/Principal Identity & Access Management is responsible for ensuring supplier provided Identity & Access Management services are delivered to the correct standards and meet the agreed performance metrics. The role will be responsible representing the Bank's position in regards to all things IAM related, and will require working closely with suppliers to develop IAM Strategies & Roadmaps and oversee Solution Design and Implementation. The role will also be responsible for the product/technology strategy and governance of supplier adherence to the bank's standards related to all technologies utilised to deliver IAM services to the bank, as well as for defining and owning the Technology product roadmap that underpins the service. The ideal candidate will have the following: - Good understanding of ITIL framework and all associated ITIL processes - In depth knowledge of Active Directory, ADFS and synchronisation Services - Experience of managing 3rd parties and 3rd party delivered services - Extensive experience in the field of Identity & Access Management - Experience on a minimum of three end to end IAM/PAM projects - Hands on experience in assisting in development of Requirements, Strategy & Roadmap - Experience of supporting and inputting into Solution Design - Foundational understanding of SAP (ie ECC, CRM, SRM, BI, etc.) - In-depth understanding of Role based Access for SAP Security - Significant experience or training in Security fundamentals - Hands on experience in Identity and Access Management implementation and worked on products like Saviynt (example) - Understanding of Azure cloud deployments - Experience on Privilege access management and worked on products like CyberArk Please apply for immediate consideration.
This is a Senior level role tasked with supporting the acquisition and driving the expansion of a portfolio of Techwave customers. The SAP Sales Director acts as a CIO and trusted advisor to Sr. Stakeholders on the customer side, uncovering opportunities and capitalizing on successes to generate additional business. The preferred candidate will have worked as a SAP Sales Manager/Director for a global IT Consulting Firm, or on the client buy-side as a Sr. IT Executive Responsibilities: Serve as the face of Techwave to a portfolio of clients, engaging with key stakeholders and managing day-to-day interactions with client teams Work closely with Business Development and Service Delivery to ensure we capture opportunities for revenue growth. Lead strategic business transformation programs, stakeholder communication, client buy-in, program risks, mitigations and budgets leading to successful program delivery Participate in sales pursuits in collaboration with Techwave account management teams; contribute to the proposal development process; proposal content creation and client presentations. Participate in practice development activities; provide mentorship to consultants engaged in client delivery teams; participate in consultant training processes. Requirements: 10+ years of overall experience Experience leading strategic and tactical discussions with Director executives and above Deep expertise and positioning capability in the areas of corporate technology strategy, execution, and support Self-motivated leader with passion to drive customer engagement and value Proven delivery track record of technology services Deep domain knowledge and work experience in one or more of the following: SAP, Business Intelligence, Data Warehouse, S/4 HANA or Managed Services Hands-on experience working with one or more of the following: SAP, S/4 HANA, Business Intelligence applications, CRM Experience with technical solution implementations Experience working with blended teams onshore/offshore Bachelor's degree, preferably in IT or business management Travel: Position may require occasional travel to Germany, Holland and Hungary. What we offer: Competitive salary based on experience and education Phone, car and laptop to give you a flying start You'll have a lot of freedom in your way of working Learn and growth opportunities within the company Multicultural team and an international business environment
Feb 06, 2023
Full time
This is a Senior level role tasked with supporting the acquisition and driving the expansion of a portfolio of Techwave customers. The SAP Sales Director acts as a CIO and trusted advisor to Sr. Stakeholders on the customer side, uncovering opportunities and capitalizing on successes to generate additional business. The preferred candidate will have worked as a SAP Sales Manager/Director for a global IT Consulting Firm, or on the client buy-side as a Sr. IT Executive Responsibilities: Serve as the face of Techwave to a portfolio of clients, engaging with key stakeholders and managing day-to-day interactions with client teams Work closely with Business Development and Service Delivery to ensure we capture opportunities for revenue growth. Lead strategic business transformation programs, stakeholder communication, client buy-in, program risks, mitigations and budgets leading to successful program delivery Participate in sales pursuits in collaboration with Techwave account management teams; contribute to the proposal development process; proposal content creation and client presentations. Participate in practice development activities; provide mentorship to consultants engaged in client delivery teams; participate in consultant training processes. Requirements: 10+ years of overall experience Experience leading strategic and tactical discussions with Director executives and above Deep expertise and positioning capability in the areas of corporate technology strategy, execution, and support Self-motivated leader with passion to drive customer engagement and value Proven delivery track record of technology services Deep domain knowledge and work experience in one or more of the following: SAP, Business Intelligence, Data Warehouse, S/4 HANA or Managed Services Hands-on experience working with one or more of the following: SAP, S/4 HANA, Business Intelligence applications, CRM Experience with technical solution implementations Experience working with blended teams onshore/offshore Bachelor's degree, preferably in IT or business management Travel: Position may require occasional travel to Germany, Holland and Hungary. What we offer: Competitive salary based on experience and education Phone, car and laptop to give you a flying start You'll have a lot of freedom in your way of working Learn and growth opportunities within the company Multicultural team and an international business environment
Pre Sales Cloud Solution Architect - UK - PERMANENT - UPTO £180,000 per annum plus bonus + benefits We are urgently recruiting for a Pre Sales Cloud Solution Architect to work for a leading Partner in the UK. Expertise in digital transformation with knowledge on Platform architecture (app and data), Microservice and micro Front End architecture Multi-cloud knowledge - Microsoft Azure and/or AWS cloud services Cloud migration and modernization services, frameworks, and tools In-Depth understanding of IAAS, PAAS, SAAS, containers (AKS/K8s) and Serverless services on Azure and AWS Architectural Patterns and Principles, Platform architecture, Design Patterns and Principles In-depth understanding of programming languages like C#, Java, JavaScript Front End frameworks and API frameworks (service mesh) Knowledge of Power Platform or other low code platforms Knowledge in Automation - Devops and RPA Enterprise application integrations Enterprise services such as search services and others Cloud Networking and Security, Application Gateways Understanding of Dynamics 365, SAP and other ERP/CRM solutions Understanding of modern architecture, tools and technologies Understanding of industry domains and trends Roles and Responsibilities Responsible for understanding of customer's business context, need and drivers, respond to RFI (Request for Information), RFPs (Request for Proposal). Responsible for working with various stakeholders in converting from RFI/RFP to deal closure Responsible for creation and modification of technical platform Architecture for modern platforms Client facing role in pre-sales process as a key member, working with various team to develop winnable and deliverable right fit solution that meet the customer's requirement. Lead conversation with customer's CXO level stakeholder to ensure alignment of solution with customer. Communicate Architecture to key stakeholders, technical and non-technical team members Create winning proposals, create estimates, identification of resource and roadmap for execution Conduct full technical discovery, identifying pain points, establish business, and technical requirements, as is and to be state Lead detailed technical assessments of current state of enterprise and architect a path for enterprise digital transformation Provide technical leadership, guidance, and assistance to the teams in the implementation of established architectures and designs Responsible for creating assets, standards and guidelines for technical teams at project or organization level Work with Architects from other disciplines to build and right solutions, ideate and evaluate new tech areas. Please send your CV and one of our team members will be in touch ASAP. Over 15 years Global Niche IT industry experience, with a particular focus on D365 (Dynamics AX and Dynamics CRM), Azure, PowerApps, SharePoint, BI, SQL, .NET and Full Microsoft Stack, Java, J2EE, SAP and Oracle.
Feb 06, 2023
Full time
Pre Sales Cloud Solution Architect - UK - PERMANENT - UPTO £180,000 per annum plus bonus + benefits We are urgently recruiting for a Pre Sales Cloud Solution Architect to work for a leading Partner in the UK. Expertise in digital transformation with knowledge on Platform architecture (app and data), Microservice and micro Front End architecture Multi-cloud knowledge - Microsoft Azure and/or AWS cloud services Cloud migration and modernization services, frameworks, and tools In-Depth understanding of IAAS, PAAS, SAAS, containers (AKS/K8s) and Serverless services on Azure and AWS Architectural Patterns and Principles, Platform architecture, Design Patterns and Principles In-depth understanding of programming languages like C#, Java, JavaScript Front End frameworks and API frameworks (service mesh) Knowledge of Power Platform or other low code platforms Knowledge in Automation - Devops and RPA Enterprise application integrations Enterprise services such as search services and others Cloud Networking and Security, Application Gateways Understanding of Dynamics 365, SAP and other ERP/CRM solutions Understanding of modern architecture, tools and technologies Understanding of industry domains and trends Roles and Responsibilities Responsible for understanding of customer's business context, need and drivers, respond to RFI (Request for Information), RFPs (Request for Proposal). Responsible for working with various stakeholders in converting from RFI/RFP to deal closure Responsible for creation and modification of technical platform Architecture for modern platforms Client facing role in pre-sales process as a key member, working with various team to develop winnable and deliverable right fit solution that meet the customer's requirement. Lead conversation with customer's CXO level stakeholder to ensure alignment of solution with customer. Communicate Architecture to key stakeholders, technical and non-technical team members Create winning proposals, create estimates, identification of resource and roadmap for execution Conduct full technical discovery, identifying pain points, establish business, and technical requirements, as is and to be state Lead detailed technical assessments of current state of enterprise and architect a path for enterprise digital transformation Provide technical leadership, guidance, and assistance to the teams in the implementation of established architectures and designs Responsible for creating assets, standards and guidelines for technical teams at project or organization level Work with Architects from other disciplines to build and right solutions, ideate and evaluate new tech areas. Please send your CV and one of our team members will be in touch ASAP. Over 15 years Global Niche IT industry experience, with a particular focus on D365 (Dynamics AX and Dynamics CRM), Azure, PowerApps, SharePoint, BI, SQL, .NET and Full Microsoft Stack, Java, J2EE, SAP and Oracle.
IT Solution Sales Executive - Birmingham Are you a sales professional with a passion for technology and a track record of closing deals? We're looking for a Solution Sales Executive to join a growing team and help drive sales of cutting-edge solutions to enterprise customers. As a Solution Sales Executive, you will be responsible for building and maintaining relationships with key decision makers at target accounts, identifying new business opportunities, and working closely with our product and technical teams to deliver customized solutions that meet customers' needs. The ideal candidate will have: A proven track record of sales success in a technology-related field Strong communication and presentation skills Experience working with enterprise-level customers A deep understanding of technology and how it can be used to solve business problems A desire to be part of a fast-paced, dynamic team A minimum of three years' experience gained selling solutions and services Experience of utilising CRM systems Solid understanding of Server and Storage and core Microsoft technologies including M365 Benefits of the role: A Competitive Salary of £25,000 - £35,000 with uncapped commission & OTE. 23 days' holiday plus bank holidays Option to buy and sell annual leave Car Allowance If you're looking for an exciting opportunity to drive sales and make a real impact, we want to hear from you. Apply today with your most updated CV and take the first step towards a rewarding career in technology sales!
Feb 06, 2023
Full time
IT Solution Sales Executive - Birmingham Are you a sales professional with a passion for technology and a track record of closing deals? We're looking for a Solution Sales Executive to join a growing team and help drive sales of cutting-edge solutions to enterprise customers. As a Solution Sales Executive, you will be responsible for building and maintaining relationships with key decision makers at target accounts, identifying new business opportunities, and working closely with our product and technical teams to deliver customized solutions that meet customers' needs. The ideal candidate will have: A proven track record of sales success in a technology-related field Strong communication and presentation skills Experience working with enterprise-level customers A deep understanding of technology and how it can be used to solve business problems A desire to be part of a fast-paced, dynamic team A minimum of three years' experience gained selling solutions and services Experience of utilising CRM systems Solid understanding of Server and Storage and core Microsoft technologies including M365 Benefits of the role: A Competitive Salary of £25,000 - £35,000 with uncapped commission & OTE. 23 days' holiday plus bank holidays Option to buy and sell annual leave Car Allowance If you're looking for an exciting opportunity to drive sales and make a real impact, we want to hear from you. Apply today with your most updated CV and take the first step towards a rewarding career in technology sales!
Senior Data Operations Officer An incredible opportunity has recently arisen to join a mission-driven organisation making a positive impact on animal welfare and changing lives for the better! The dedicated and detail-oriented Senior Data Operations Officer will play a crucial role in ensuring the effective and efficient operation of data systems and processes, supporting the delivery of the mission. You will also have the opportunity to develop and implement data management policies and redevise the selections program. This is an amazing opportunity for a Senior Data Operations Officer to continue to progress their career at a renowned organisation who promotes a healthy work-life balance, whilst working towards creating a better future for those in need! Skills that are required for a Senior Data Operations Officer: MSSQL and Faststats experience Strong experience with a CRM (ideally CARE) Excellent communication skills Senior Data Operations Officer / Data Operations / Data Officer / Database Officer / CARE / MSSQL / Faststats / Blender Salary : £38,000 - £45,000 + flexi working, 35 hours & fantastic work environment Location : Hybrid, London Office Apply now for immediate consideration regarding this excellent opportunity Understanding Recruitment is acting as an employment agency for this vacancy.
Feb 05, 2023
Full time
Senior Data Operations Officer An incredible opportunity has recently arisen to join a mission-driven organisation making a positive impact on animal welfare and changing lives for the better! The dedicated and detail-oriented Senior Data Operations Officer will play a crucial role in ensuring the effective and efficient operation of data systems and processes, supporting the delivery of the mission. You will also have the opportunity to develop and implement data management policies and redevise the selections program. This is an amazing opportunity for a Senior Data Operations Officer to continue to progress their career at a renowned organisation who promotes a healthy work-life balance, whilst working towards creating a better future for those in need! Skills that are required for a Senior Data Operations Officer: MSSQL and Faststats experience Strong experience with a CRM (ideally CARE) Excellent communication skills Senior Data Operations Officer / Data Operations / Data Officer / Database Officer / CARE / MSSQL / Faststats / Blender Salary : £38,000 - £45,000 + flexi working, 35 hours & fantastic work environment Location : Hybrid, London Office Apply now for immediate consideration regarding this excellent opportunity Understanding Recruitment is acting as an employment agency for this vacancy.
We are looking for a Data and Research Officer to support the implementation of a proactive and successful major gift fundraising strategy, CCT needs to ensure an active and regular flow of major gift prospects in the pipeline, from which to cultivate a pool of individual relationships and solicit major gifts in a 1:1 setting. The role of the Data and Research Officer is to provide a high standard of prospect research, philanthropic pipeline development, and administrative support to the wider Fundraising team. This is particularly important as CCT is migrating to a new CRM system, which will require as a minimum the extensive cleansing and importing of supporter data and setting up customized income and appeal-based reports. This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT's buildings at risk are sustained for the appreciation and benefit of future generations. How to apply If you would like to apply for this role, please visit our website to begin your application. You'll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post. Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered. The closing date for receipt of applications is 9am on Monday 27th February 2023. Interviews will be held on Wednesday 8th March 2023 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel. We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email our recruitment team. We are an inclusive employer and offer equal opportunities to all regardless of an individual's age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. We are not a licenced sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
Feb 05, 2023
Full time
We are looking for a Data and Research Officer to support the implementation of a proactive and successful major gift fundraising strategy, CCT needs to ensure an active and regular flow of major gift prospects in the pipeline, from which to cultivate a pool of individual relationships and solicit major gifts in a 1:1 setting. The role of the Data and Research Officer is to provide a high standard of prospect research, philanthropic pipeline development, and administrative support to the wider Fundraising team. This is particularly important as CCT is migrating to a new CRM system, which will require as a minimum the extensive cleansing and importing of supporter data and setting up customized income and appeal-based reports. This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT's buildings at risk are sustained for the appreciation and benefit of future generations. How to apply If you would like to apply for this role, please visit our website to begin your application. You'll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post. Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered. The closing date for receipt of applications is 9am on Monday 27th February 2023. Interviews will be held on Wednesday 8th March 2023 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel. We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email our recruitment team. We are an inclusive employer and offer equal opportunities to all regardless of an individual's age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. We are not a licenced sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
Understanding Recruitment are seeking an experienced Database Manager to work with one of our prestigious clients in the charity sector. The successful candidate will be responsible for the management of the charity's CRM (Care). You will project manage and resolve identified database issues and create strong business partnerships with stakeholders. Skills required for the Database Manager role: Experience using CareNG would be ideal Experience managing CRM Data transformation and integrity Project & BAU work Faststats experience Location: Hybrid with occasional travel to office in Central London Salary: £50,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Feb 05, 2023
Full time
Understanding Recruitment are seeking an experienced Database Manager to work with one of our prestigious clients in the charity sector. The successful candidate will be responsible for the management of the charity's CRM (Care). You will project manage and resolve identified database issues and create strong business partnerships with stakeholders. Skills required for the Database Manager role: Experience using CareNG would be ideal Experience managing CRM Data transformation and integrity Project & BAU work Faststats experience Location: Hybrid with occasional travel to office in Central London Salary: £50,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
CRM ANALYST £42,000 REMOTE (Expected in Office every 6 weeks) Be a key player in the development of CRM strategy and the personalisation of customer experience in this analytics role! THE COMPANY: A leading retailer within animal care with huge growth plans and a passion for pets! They are data driven and believe in growing their team through training and development as well as a people first culture that supports ambitious people. Plus you can even take your pet to the office! THE ROLE: As a CRM Analyst your focus will be to build and develop the CRM strategy, specifically you will have to: Develop and implement the marketing plan through CRM strategy Identify areas for optimisation in the CRM process through segmentation and segmentation models Use SQL (R/Python) to query data and work with large data sets to extract insights and new ways to increase the optimisation of current CRM Strategy Work with the wider marketing team to understand the goals of the team and use analytics to drive new strategies and projects forward! YOUR SKILLS AND EXPERIENCE: The successful candidate will have the following skills and experience: Strong SQL to query and code large data sets, being analytically minded and a passion for data led decisions Experience using a campaign management tool such as Adobe campaign, Salesforce Great communicator and able to convey complicated technical terms in digestible language THE BENEFITS: The successful CRM Analyst will receive a salary of up to £42,000, flexible working, and competitive benefits. HOW TO APPLY: Please register your interest by sending your CV via the apply link on this page.
Feb 05, 2023
Full time
CRM ANALYST £42,000 REMOTE (Expected in Office every 6 weeks) Be a key player in the development of CRM strategy and the personalisation of customer experience in this analytics role! THE COMPANY: A leading retailer within animal care with huge growth plans and a passion for pets! They are data driven and believe in growing their team through training and development as well as a people first culture that supports ambitious people. Plus you can even take your pet to the office! THE ROLE: As a CRM Analyst your focus will be to build and develop the CRM strategy, specifically you will have to: Develop and implement the marketing plan through CRM strategy Identify areas for optimisation in the CRM process through segmentation and segmentation models Use SQL (R/Python) to query data and work with large data sets to extract insights and new ways to increase the optimisation of current CRM Strategy Work with the wider marketing team to understand the goals of the team and use analytics to drive new strategies and projects forward! YOUR SKILLS AND EXPERIENCE: The successful candidate will have the following skills and experience: Strong SQL to query and code large data sets, being analytically minded and a passion for data led decisions Experience using a campaign management tool such as Adobe campaign, Salesforce Great communicator and able to convey complicated technical terms in digestible language THE BENEFITS: The successful CRM Analyst will receive a salary of up to £42,000, flexible working, and competitive benefits. HOW TO APPLY: Please register your interest by sending your CV via the apply link on this page.
Salary 35,000 - 45,000 GBP per year Requirements: - We would expect candidates to have: at least 2 years real-world experience of a CMS solution at least 2 years real-world experience of ecommerce or transactional development an eye for detail and high-quality standards proven ability implementing accessible rich user interfaces demonstrable experience in integrating sites with external systems good communication skills for liaising with clients and colleagues Responsibilities: - Many of our sites are built using the Umbraco CMS. Prior knowledge of Umbraco is not essential, but you will need to have experience of working with content management systems, payment gateways and APIs. We are increasingly employing cloud-hosted, serverless solutions for our clients - while experience of this type of technology is not required for the role, an eagerness to learn would be advantageous. Your core technology knowledge should include C#, .NET and SQL Server, as well as frontend skills including CSS, JS, and exposure to frameworks and tools such as Vue, Webpack and SASS. As such your role will require you to: maintain and develop transactional websites, payment pages, custom C# .NET solutions and serverless applications maintain and develop APIs for use by external parties and web pages consume third party APIs such as payment gateways, email services, and CRM solutions, both using .NET server-side as well as client-side JavaScript effectively use HTML5, JavaScript and CSS to enhance user experience, validate user input, and manage the user journey be comfortable with asynchronous coding techniques, dependency injection and ORMs be comfortable working with JSON, XML, CSV and other common data formats develop using Microsoft SQL Server develop with an eye to data protection, code and data security, performance, and scale work with the design team to implement designs targeting a variety of mobile, tablet and desktop devices use a mix of open-source libraries, as well as versioning tools such as Git pick up and learn new techniques, technologies, and 3rd party products discuss and suggest solutions together with clients and other team members be able to assess appropriateness of third-party libraries, plug-ins, and services Technologies: - C# - .NET MVC - .NET Framework - MS-SQL - CSS - JavaScript - Vue - Webpack - SASS - API - HTML5 - Umbraco - Serverless - JSON - XML More: We're looking for a Full-Stack .NET Web developer, working on a variety of fundraising websites for many well-known charities such as: NSPCC, British Heart Foundation, Macmillan, Alzheimer's Society and Battersea Dogs & Cats Home. If you are looking for a rewarding and varied role then this is the right role for you : ) WPNC is an established 45-person agency based in Soho, London with 10 people in the development team and working alongside the UX, design and project management teams. The working environment is very friendly, supportive, and sociable. You can see some of the work we do on our website Although we are London based, most of our developers work mainly from home and come into the office twice a month, some of our team are 100% remote. We welcome applicants who are looking to work remotely full-time or who may want the best of both worlds of working from an office and at home! Many of our sites are built using the Umbraco CMS. Prior knowledge of Umbraco is not essential, but you will need to have experience of working with content management systems, payment gateways and APIs. We are increasingly employing cloud-hosted, serverless solutions for our clients - while experience of this type of technology is not required for the role, an eagerness to learn would be advantageous. Your core technology knowledge should include C#, .NET and SQL Server, as well as frontend skills including CSS, JS, and exposure to frameworks and tools such as Vue, Webpack and SASS.
Feb 05, 2023
Full time
Salary 35,000 - 45,000 GBP per year Requirements: - We would expect candidates to have: at least 2 years real-world experience of a CMS solution at least 2 years real-world experience of ecommerce or transactional development an eye for detail and high-quality standards proven ability implementing accessible rich user interfaces demonstrable experience in integrating sites with external systems good communication skills for liaising with clients and colleagues Responsibilities: - Many of our sites are built using the Umbraco CMS. Prior knowledge of Umbraco is not essential, but you will need to have experience of working with content management systems, payment gateways and APIs. We are increasingly employing cloud-hosted, serverless solutions for our clients - while experience of this type of technology is not required for the role, an eagerness to learn would be advantageous. Your core technology knowledge should include C#, .NET and SQL Server, as well as frontend skills including CSS, JS, and exposure to frameworks and tools such as Vue, Webpack and SASS. As such your role will require you to: maintain and develop transactional websites, payment pages, custom C# .NET solutions and serverless applications maintain and develop APIs for use by external parties and web pages consume third party APIs such as payment gateways, email services, and CRM solutions, both using .NET server-side as well as client-side JavaScript effectively use HTML5, JavaScript and CSS to enhance user experience, validate user input, and manage the user journey be comfortable with asynchronous coding techniques, dependency injection and ORMs be comfortable working with JSON, XML, CSV and other common data formats develop using Microsoft SQL Server develop with an eye to data protection, code and data security, performance, and scale work with the design team to implement designs targeting a variety of mobile, tablet and desktop devices use a mix of open-source libraries, as well as versioning tools such as Git pick up and learn new techniques, technologies, and 3rd party products discuss and suggest solutions together with clients and other team members be able to assess appropriateness of third-party libraries, plug-ins, and services Technologies: - C# - .NET MVC - .NET Framework - MS-SQL - CSS - JavaScript - Vue - Webpack - SASS - API - HTML5 - Umbraco - Serverless - JSON - XML More: We're looking for a Full-Stack .NET Web developer, working on a variety of fundraising websites for many well-known charities such as: NSPCC, British Heart Foundation, Macmillan, Alzheimer's Society and Battersea Dogs & Cats Home. If you are looking for a rewarding and varied role then this is the right role for you : ) WPNC is an established 45-person agency based in Soho, London with 10 people in the development team and working alongside the UX, design and project management teams. The working environment is very friendly, supportive, and sociable. You can see some of the work we do on our website Although we are London based, most of our developers work mainly from home and come into the office twice a month, some of our team are 100% remote. We welcome applicants who are looking to work remotely full-time or who may want the best of both worlds of working from an office and at home! Many of our sites are built using the Umbraco CMS. Prior knowledge of Umbraco is not essential, but you will need to have experience of working with content management systems, payment gateways and APIs. We are increasingly employing cloud-hosted, serverless solutions for our clients - while experience of this type of technology is not required for the role, an eagerness to learn would be advantageous. Your core technology knowledge should include C#, .NET and SQL Server, as well as frontend skills including CSS, JS, and exposure to frameworks and tools such as Vue, Webpack and SASS.
Job Title CRM, Technology and Operations Manager Job Description Assist both sales and services teams to understand issues or requests for enhancements, lead in the capturing of these needs and the maintenance to deliver the requirement. This is a key role as it works across all regions, areas of salesforce and various key stakeholders across the business to ensure solutions are delivered to the required standard and any process changes captured. The role involves being the business lead for projects, influencing key stakeholders, formulating operational solutions, upholding and developing global processes, suggesting improves to our technology by researching best in class features and processes across CRM's and measuring results. Key Responsibilities •Accountable for the capture of services and sales requirements that are needed to correctly use Salesforce while being consistent with the global standard. •Increase user adoption through enablement/communication material. •Creating and updating playbooks and on demand content. •Prioritise salesforce backlog. •Support the delivery of IT developed enhancements including user acceptance testing, knowledge sharing and updating Jira. •Drive BAU requirements gathering and prioritisation •Understand and implement the global process principles, processes and methodologies •Support the team to measure results and capture key deliverables. Skills, know-how and experience: •Be an expert in Salesforce and have at least 2+ years experience •Ability to communicate effectively in a variety of written and verbal formats with a wide range of colleagues (Business or IT) •Ability to prioritise workload and manage own time in a deadline-driven Proactive solution oriented problem-solving skills and the ability to come up with innovative solutions. •High level of attention to detail. •Comfortable working to challenging timescales Technical / professional qualifications: •Salesforce Admin qualification preferred but not essential More good stuff Our comprehensive total rewards program includes:- •Generous pension and bonus schemes •Enhanced parental leave •Hybrid working •Work abroad scheme - Up to 10 weeks a year •On-going training and professional development •Paid 5 days to volunteer through our Sage Foundation •And, so much more! Check out our 4.2 rating on Glassdoor to see what our people are saying. Function Customer Operations Country United Kingdom Office Location Newcastle;Winnersh;London Work Place type Hybrid Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites. We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! . If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Feb 05, 2023
Full time
Job Title CRM, Technology and Operations Manager Job Description Assist both sales and services teams to understand issues or requests for enhancements, lead in the capturing of these needs and the maintenance to deliver the requirement. This is a key role as it works across all regions, areas of salesforce and various key stakeholders across the business to ensure solutions are delivered to the required standard and any process changes captured. The role involves being the business lead for projects, influencing key stakeholders, formulating operational solutions, upholding and developing global processes, suggesting improves to our technology by researching best in class features and processes across CRM's and measuring results. Key Responsibilities •Accountable for the capture of services and sales requirements that are needed to correctly use Salesforce while being consistent with the global standard. •Increase user adoption through enablement/communication material. •Creating and updating playbooks and on demand content. •Prioritise salesforce backlog. •Support the delivery of IT developed enhancements including user acceptance testing, knowledge sharing and updating Jira. •Drive BAU requirements gathering and prioritisation •Understand and implement the global process principles, processes and methodologies •Support the team to measure results and capture key deliverables. Skills, know-how and experience: •Be an expert in Salesforce and have at least 2+ years experience •Ability to communicate effectively in a variety of written and verbal formats with a wide range of colleagues (Business or IT) •Ability to prioritise workload and manage own time in a deadline-driven Proactive solution oriented problem-solving skills and the ability to come up with innovative solutions. •High level of attention to detail. •Comfortable working to challenging timescales Technical / professional qualifications: •Salesforce Admin qualification preferred but not essential More good stuff Our comprehensive total rewards program includes:- •Generous pension and bonus schemes •Enhanced parental leave •Hybrid working •Work abroad scheme - Up to 10 weeks a year •On-going training and professional development •Paid 5 days to volunteer through our Sage Foundation •And, so much more! Check out our 4.2 rating on Glassdoor to see what our people are saying. Function Customer Operations Country United Kingdom Office Location Newcastle;Winnersh;London Work Place type Hybrid Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites. We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! . If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Data Analyst A central member of the EMEA Growth Operations team, the role provides business partners and senior Growth Operation colleagues with support on analysis of sales and client data, ensuring quality of data in our CRM and providing data-backed insights in support of client servicing initiatives. The team enables colleagues to bring the best of Aon to our clients! This is a hybrid role with the flexibility to work virtually and from an Aon office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Sales and pipeline reporting & analytics Proactively connecting with colleagues across the region to discuss data challenges and seek data quality updates from other teams such as country sales ops and marketing colleagues Assisting with production of analytics and data-backed insights from different data-sources and ensuring that relevant updates are imported back into the CRM Building and maintaining dashboards and analyses using data visualisation tools Developing deep knowledge of data management requirements of different commercial initiatives and contributing to EMEA data strategy How this opportunity is different This team empowers leaders to make more informed, insight driven decisions to fuel growth, and delivers advanced analytics that allow us to innovate in how we meet client needs. This role will be central in helping Aon achieve its growth objectives. Skills and experience that will lead to success Analytical mindset and strong data management skills with experience in processing, manipulating, analysing and presenting data are essential Ability to be consultative with strong communication skills both verbal and written. Comfortable leading groups of people in discussion Ability to work in a team environment and demonstrate ability to form strong relationships with stakeholders of all levels of seniority whether in person, over the phone or via email Ability to work independently with excellent workload management and able to prioritise effectively, allowing you to develop and improve our processes A commercial interest: Able to understand the importance of serving clients, delivering profitable growth and capable of thinking globally and acting across business lines. In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. NB. Dependent on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement.
Feb 05, 2023
Full time
Data Analyst A central member of the EMEA Growth Operations team, the role provides business partners and senior Growth Operation colleagues with support on analysis of sales and client data, ensuring quality of data in our CRM and providing data-backed insights in support of client servicing initiatives. The team enables colleagues to bring the best of Aon to our clients! This is a hybrid role with the flexibility to work virtually and from an Aon office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Sales and pipeline reporting & analytics Proactively connecting with colleagues across the region to discuss data challenges and seek data quality updates from other teams such as country sales ops and marketing colleagues Assisting with production of analytics and data-backed insights from different data-sources and ensuring that relevant updates are imported back into the CRM Building and maintaining dashboards and analyses using data visualisation tools Developing deep knowledge of data management requirements of different commercial initiatives and contributing to EMEA data strategy How this opportunity is different This team empowers leaders to make more informed, insight driven decisions to fuel growth, and delivers advanced analytics that allow us to innovate in how we meet client needs. This role will be central in helping Aon achieve its growth objectives. Skills and experience that will lead to success Analytical mindset and strong data management skills with experience in processing, manipulating, analysing and presenting data are essential Ability to be consultative with strong communication skills both verbal and written. Comfortable leading groups of people in discussion Ability to work in a team environment and demonstrate ability to form strong relationships with stakeholders of all levels of seniority whether in person, over the phone or via email Ability to work independently with excellent workload management and able to prioritise effectively, allowing you to develop and improve our processes A commercial interest: Able to understand the importance of serving clients, delivering profitable growth and capable of thinking globally and acting across business lines. In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. NB. Dependent on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Feb 05, 2023
Full time
Would you like to work in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Solutions Design Team The Solutions Design Team comprises members from many different technical and non-technical backgrounds, from network and security to datacentre, end-user compute and even service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you have a background in infrastructure and Cloud? As a Senior Solutions Architect with a background in infrastructure and cloud you ll be part of the Solutions Design unit guiding customers in the best use of cloud or hybrid datacentre technologies. You ll continually demonstrate your skills and abilities in design led thinking, and Architecture methodologies when approaching customers. In addition, you ll continue to develop your skills, expertise, and knowledge in the design of hybrid cloud solutions and architectures. As a Senior Solutions Architect, you ll be responsible for: Helping to understand, scope and document customers business and technical requirements. Provide expert consultative guidance and expertise to customers around datacentre technology strategy and solving problems with datacentre technology. Assessing a customer s IT environment and workload strategy to ensure their applications are in the best IT environment, whether that be cloud, on premise or a hybrid solution Being a Design Authority across multi discipline technical teams on projects for a customer to achieve their outcomes Take responsibility for producing high quality design documentation (Technical Options Papers, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Working with other Solutions Design members, professional services consultants, and architects to develop cross-discipline solutions for customers. Developing and maintaining relationships - with internal customers, external customers, and our key vendor partners. Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems. What we need from you An expert across multiple disciplines including compute, storage and cloud As an Senior Solutions Architect you will strive to maintain awareness of newly released technologies and new offerings from tier 1 vendors, AWS and Azure being key. Consultative skills, with the ability to identify customer challenges, requirements and business needs for an outcome driven solution. Able to work independently as well as part of a team to achieve Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of Being able to present complex information clearly, persuasively, and elegantly through presentations and whiteboarding. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 2-3 days in the office and 2-3 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We re welcoming to all and passionate about promoting greater diversity in the tech sector.
Hours: 37.5 hours per week, Monday to Friday Contract: Permanent Salary: Up to £25,000 per annum, depending on experience Location: Home working, with the ability to travel and work from the London Holborn office as required. The International Society of Aesthetic Plastic Surgery (ISAPS) is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision of Aesthetic Education Worldwide. ISAPS achieves this by providing and promoting the highest quality education, training, and lifelong learning, and by developing opportunities for knowledge exchange. They serve a growing membership of 5,600 Board certified plastic surgeons in 117 countries, working closely with their network of country representatives. The Membership and Engagement Officer will support ISAPS' core customer services and communication to increase engagement. You will help to streamline the membership journey following the launch of the new website and in preparation for the World Congress events in Athens (2023) and Cartagena, Colombia (2024). You will have the opportunity to coordinate the development of a new program of activities to engage with ISAPS' 1000+ resident (trainee) surgeon group. You will have relevant work experience, a desire to learn, and be comfortable and confident to work independently, remotely, and take responsibility. Key duties and responsibilities: Support CRM management and customer services function, including helping interested clients to apply for membership, onboarding new members, accessing members' benefits, answering queries from members Generate leads and convert to applications for membership Review membership communications and marketing material, ensuring it is kept up to date Developing the new ISAPS Resident Secretaries network Manage the general inbox, responding to member queries and as necessary supporting communication relating to events Develop positive relationships with all stakeholders, internal and external, delivering high quality customer service over email, phone and in person Process applications for membership and supporting membership renewals Provide administrative support to membership systems development projects Engage and convert new leads for membership from events and communication initiatives Support the promotion of events, and work as part of the team to deliver the annual World Congress Support the Head of Membership Services, evaluating and recommending adjustments to the membership engagement process, as well as working with the ISAPS National Secretaries group to grow ISAPS membership Support general office administration, including liaison with suppliers. Person specification: A minimum 2:1 Degree in Science, Education, Events, Digital or another related field Demonstrable experience in a similar position (at least 1 year) Strong IT skills, particularly with MS Office suite and with a CMS/CRM/LMS inclusive of managing data Great customer service with excellent written and spoken communication High attention to detail with a solutions-focused approach Strong organisation and time management Self-motivated, creative, enthusiastic and proactive Strong digital literacy Ability to work on multiple projects at the same time. Desirable competencies: Knowledge of GDPR and data protection Experience working in an international business environment and/or membership organisations Interests in health, education and/or membership Multilingual. ISAPS offers in return: 25 days holiday per annum, with an extra three days for Christmas after one years' service Remote working Matched pension contribution Opportunity for international business travel Opportunity for growth and development within the organisation. This is a full-time permanent role, usual working hours are Monday to Friday 9am to 5pm. The international nature of the business requires that applicants are willing to be available outside standard hours (including some weekends) and be willing to travel internationally if required. The role will be home-based, with the ability to travel to London for team meetings regularly. Application Process: Please apply with your CV and a covering letter, giving an indication of your current remuneration and explaining your suitability for the role. Deadline: 19th February 2023 Interview dates: From 22nd February 2023 Start date: As soon as possible Candidates will be reviewed on an ongoing basis and the organisation reserves the right to conduct interviews or candidate testing and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.
Feb 04, 2023
Full time
Hours: 37.5 hours per week, Monday to Friday Contract: Permanent Salary: Up to £25,000 per annum, depending on experience Location: Home working, with the ability to travel and work from the London Holborn office as required. The International Society of Aesthetic Plastic Surgery (ISAPS) is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision of Aesthetic Education Worldwide. ISAPS achieves this by providing and promoting the highest quality education, training, and lifelong learning, and by developing opportunities for knowledge exchange. They serve a growing membership of 5,600 Board certified plastic surgeons in 117 countries, working closely with their network of country representatives. The Membership and Engagement Officer will support ISAPS' core customer services and communication to increase engagement. You will help to streamline the membership journey following the launch of the new website and in preparation for the World Congress events in Athens (2023) and Cartagena, Colombia (2024). You will have the opportunity to coordinate the development of a new program of activities to engage with ISAPS' 1000+ resident (trainee) surgeon group. You will have relevant work experience, a desire to learn, and be comfortable and confident to work independently, remotely, and take responsibility. Key duties and responsibilities: Support CRM management and customer services function, including helping interested clients to apply for membership, onboarding new members, accessing members' benefits, answering queries from members Generate leads and convert to applications for membership Review membership communications and marketing material, ensuring it is kept up to date Developing the new ISAPS Resident Secretaries network Manage the general inbox, responding to member queries and as necessary supporting communication relating to events Develop positive relationships with all stakeholders, internal and external, delivering high quality customer service over email, phone and in person Process applications for membership and supporting membership renewals Provide administrative support to membership systems development projects Engage and convert new leads for membership from events and communication initiatives Support the promotion of events, and work as part of the team to deliver the annual World Congress Support the Head of Membership Services, evaluating and recommending adjustments to the membership engagement process, as well as working with the ISAPS National Secretaries group to grow ISAPS membership Support general office administration, including liaison with suppliers. Person specification: A minimum 2:1 Degree in Science, Education, Events, Digital or another related field Demonstrable experience in a similar position (at least 1 year) Strong IT skills, particularly with MS Office suite and with a CMS/CRM/LMS inclusive of managing data Great customer service with excellent written and spoken communication High attention to detail with a solutions-focused approach Strong organisation and time management Self-motivated, creative, enthusiastic and proactive Strong digital literacy Ability to work on multiple projects at the same time. Desirable competencies: Knowledge of GDPR and data protection Experience working in an international business environment and/or membership organisations Interests in health, education and/or membership Multilingual. ISAPS offers in return: 25 days holiday per annum, with an extra three days for Christmas after one years' service Remote working Matched pension contribution Opportunity for international business travel Opportunity for growth and development within the organisation. This is a full-time permanent role, usual working hours are Monday to Friday 9am to 5pm. The international nature of the business requires that applicants are willing to be available outside standard hours (including some weekends) and be willing to travel internationally if required. The role will be home-based, with the ability to travel to London for team meetings regularly. Application Process: Please apply with your CV and a covering letter, giving an indication of your current remuneration and explaining your suitability for the role. Deadline: 19th February 2023 Interview dates: From 22nd February 2023 Start date: As soon as possible Candidates will be reviewed on an ongoing basis and the organisation reserves the right to conduct interviews or candidate testing and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Feb 04, 2023
Full time
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Feb 04, 2023
Full time
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Feb 04, 2023
Full time
The Head of Process Digitisation is a senior role to accelerate digital transformation, data driven decision making and innovation across Ofgem. The Process Digitisation team will scope, design and develop new digital versions of existing Ofgem processes. These will improve the speed and quality of the services we provide both to internal users of our services as well as external stakeholders like energy companies, the UK government, scheme users or the general public. Having higher quality data within automated digital processes will accelerate our current shift to data driven decision making, digital transformation and foster further innovation across Ofgem and the UK energy industry. These improvements will also support the end Ofgem goals of protecting the consumer and accelerating transition to net zero. The Head of Process Digitisation will be key to achieving Ofgems vision of Digitisation and supporting the innovation and growth agenda of: Making OFGEM a recognised leading digital regulator Establishing the platform capabilities to deliver long term value in specialist digital areas including XRM/CRM, Process digitisation and Data. Supporting our drive to of easy speed and certainty and deliver improved innovation driven operating efficiency and effectiveness. Supporting Capex and Opex cost efficiencies across Ofgem through automation and internally challenging how Ofgem works Prioritise the development of capabilities in the use of existing and state-of-the-art intelligent workflow technologies to support improved regulation. This role works closely with the Chief Data Officer and Chief Analytics Officer as well and complimentary teams of Digital Services and Delivery and Schemes to define and agree strategic and tactical priorities. Key Outputs and Deliverables: Process digitisation software strategy and roadmap Process digitisation architecture Process digitisation assessment alignment matrix and investment criteria(including value/benefit/impact monitoring) Process digitisation Ways of Working including governance processes Foster a culture that promotes innovation, investigation and collaboration within the Process digitisation delivery team Delivery of a central Solution/Product owner service for Process digitisation Build and maintain strong relationships with key internal and external stakeholders. Person specification Extensive process design and digitisation expertise Extensive experience of thinking strategically to envision, design and deliver a product strategy and roadmap Experience of leading a product delivery team to define prioritise and deliver technical features/work packages Extensive experience designing and delivering solutions on Microsoft SharePoint, Power Apps and Power Automate Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Changing and Improving Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Please see candidate pack for details Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
DATA INSIGHTS ANALYST £35,000 - 45,000 BIRMINGHAM Thrive in this high growth developmental role within a well known data led insurance brand! THE COMPANY A leading insurance company that listens to their employees and empowers them. This global insurance leader has access to new tech and fantastic growth opportunities. THE ROLE As the Data Insight Analyst, you will provide analysis and help build strategy to find trends in vast amounts of data. More specifically you will have to: Use SQL to understand and breakdown large sets of data to extract impactful insights Analyse vast amounts of data from across various areas of the business, finding trends through deep dive analytics and statistical modelling Use Python to build data models and begin to use predictive analysis to enable a change in process in a national organisation! YOUR SKILLS The successful candidate will have the following skills and experience: An expert in SQL Python/R would be desirable Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon THE BENEFITS £35,000 - 45,000 annual salary, competitive benefits and flexible working. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page. Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Insights
Feb 04, 2023
Full time
DATA INSIGHTS ANALYST £35,000 - 45,000 BIRMINGHAM Thrive in this high growth developmental role within a well known data led insurance brand! THE COMPANY A leading insurance company that listens to their employees and empowers them. This global insurance leader has access to new tech and fantastic growth opportunities. THE ROLE As the Data Insight Analyst, you will provide analysis and help build strategy to find trends in vast amounts of data. More specifically you will have to: Use SQL to understand and breakdown large sets of data to extract impactful insights Analyse vast amounts of data from across various areas of the business, finding trends through deep dive analytics and statistical modelling Use Python to build data models and begin to use predictive analysis to enable a change in process in a national organisation! YOUR SKILLS The successful candidate will have the following skills and experience: An expert in SQL Python/R would be desirable Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon THE BENEFITS £35,000 - 45,000 annual salary, competitive benefits and flexible working. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page. Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Insights
Job Description An opportunity has arisen for a CRM Business Partner to manage our CRM, and act as a point of contact for our CRM users, co-ordinate technical support requests and work to identify solutions within the CRM to support business processes and inform on our strategic objectives. About the role We are seeking a highly motivated and driven individual who can manage our supporter and volunteer database, Blackbaud CRM, supporting our fundraising and communication strategy, volunteer management operations. You will manage, develop, and maintain our CRM and help to provide vital insight to support our charity's strategic objectives. This will involve continuously evaluating and developing of the CRM to ensure best in class data management practices as well as supporting teams with technological solutions to continually improve our charity's ability to support our Armed Forces community. About the team The CRM Business Partner reports to the Head of Supporter Experience and Data Management, but also works alongside key stakeholder groups in Volunteer Operations, Fundraising and Marketing. About you To carry out this role successfully you will have experience of managing CRM products, ideally Blackbaud CRM. You'll also need to have strong communication and engagement skills with an appreciation of how to approach and influence stakeholders. You will have experience of producing CRM insights for retention, acquisition, segmentation and engagement; and great analytical skills to identify and communicate findings. You'll also have experience of training CRM users, creating and maintaining a suite of accessible and impactful resource guides. SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. About SSAFA SSAFA, the Armed Forces charity is a trusted source of practical, emotional, and financial support for serving personnel, veterans, and their families in their time of need. In 2021 our trained teams of volunteers and employees helped more than 66,000 people, from Second World War veterans to those who have served in more recent conflicts, or currently serving (both regulars and reserves), and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date: Midnight on Wednesday 15 February 2023. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. Interviews: TBC
Feb 04, 2023
Full time
Job Description An opportunity has arisen for a CRM Business Partner to manage our CRM, and act as a point of contact for our CRM users, co-ordinate technical support requests and work to identify solutions within the CRM to support business processes and inform on our strategic objectives. About the role We are seeking a highly motivated and driven individual who can manage our supporter and volunteer database, Blackbaud CRM, supporting our fundraising and communication strategy, volunteer management operations. You will manage, develop, and maintain our CRM and help to provide vital insight to support our charity's strategic objectives. This will involve continuously evaluating and developing of the CRM to ensure best in class data management practices as well as supporting teams with technological solutions to continually improve our charity's ability to support our Armed Forces community. About the team The CRM Business Partner reports to the Head of Supporter Experience and Data Management, but also works alongside key stakeholder groups in Volunteer Operations, Fundraising and Marketing. About you To carry out this role successfully you will have experience of managing CRM products, ideally Blackbaud CRM. You'll also need to have strong communication and engagement skills with an appreciation of how to approach and influence stakeholders. You will have experience of producing CRM insights for retention, acquisition, segmentation and engagement; and great analytical skills to identify and communicate findings. You'll also have experience of training CRM users, creating and maintaining a suite of accessible and impactful resource guides. SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. About SSAFA SSAFA, the Armed Forces charity is a trusted source of practical, emotional, and financial support for serving personnel, veterans, and their families in their time of need. In 2021 our trained teams of volunteers and employees helped more than 66,000 people, from Second World War veterans to those who have served in more recent conflicts, or currently serving (both regulars and reserves), and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date: Midnight on Wednesday 15 February 2023. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. Interviews: TBC
Operate Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC's unique approach to operational delivery - Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today. About the Team Operate Digital is the central function that creates and runs technology. We also transform the way our clients use technology in delivering assets to our clients across a wide range of business processes. Working with industry leading, alliance partners across architecture, development, and multiple other technologies, we interact with all technology platforms and provide tangible technology delivery at scale. Skills and Experience Previous Managed Services experience including a detailed understanding of how multi year deals are qualified, services designed and commercial models developed across a range of technologies including Cloud, CRM and ERP. Previous experience working in Pre Sales, Service Management and/or Account Management in a technology focussed managed services environment You will possess excellent communication skills and gravitas with senior stakeholders, (both clients and senior staff) as well as demonstrating a thorough understanding of the strategic business drivers for global, complex clients. An expert understanding and track record in sales, business development and client relationship and account management in a highly competitive, Business to Business environment. Extensive experience working on bid responses with excellent attention to detail and problem-solving capabilities A proactive and collaborative individual who is able to contribute and participate as a member of the Operate Digital Account Management team. Strong commercial acumen both in terms of managing pipeline and through the sales process. A full understanding of the sales cycle, a track record in managing an opportunity from target through to 'close' and providing oversight Good team player with an ability to lead teams with a strong customer focus. Ability to work under pressure with a constant positive outlook when being faced with complex client issues. About the Role We are looking for an experienced Account Manager to support the growth of the Cloud and Application Managed Services business (AMS) business, working alongside the leadership team who are responsible for driving a multi-million pound per annum revenue business. This is a challenging role and provides plenty of development opportunities in a fast paced and growing part of the business. This role would suit someone that has come from a client facing service delivery role or someone that has worked in a technology pre sales role within managed services. Key Responsibilities Engage with the wider Cloud and Application Managed Services teams to support pre sales activities including proposition development. Support the qualification and shaping of large multi year Cloud and Application managed service opportunities including responding to client RFI and RFPs. Working with the Go to Market Teams, Service Delivery Managers and Technical SMEs to develop Technology Managed Services and drive revenue growth Manage a wide range of stakeholder relationships up to C-suite Build a deep understanding of the priorities and strategies to ensure PwC add value across the network Developing and implementing effective engagement strategies including relationship mapping and management of opportunity pipelines Bringing discipline, structure and support to account teams through management information, market insight, knowledge sharing and meeting preparation. Working right across the pursuit process to inform, support, challenge, develop and convert a pipeline of opportunities. Contribute to proposals, provide information and marketing collateral as requested. Not the role for you? Did you know PwC offers flexible career arrangements and contract work? Learn more . The skills we look for In addition to our global framework, the PwC Professional, there are a number of key Operate behaviours you'll be evaluated against during our assessment process. You can read about these here . The Deal 'The Deal', our firmwide Employee Value Proposition' empowers our people to be the best they can be. Learn more . Our commitment to you We're committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more . Automated decision making Some elements of our application process may utilise automated decision making. This will be based on responses on your application form or from your assessment test results. For more information please see our privacy statement .
Feb 04, 2023
Full time
Operate Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC's unique approach to operational delivery - Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today. About the Team Operate Digital is the central function that creates and runs technology. We also transform the way our clients use technology in delivering assets to our clients across a wide range of business processes. Working with industry leading, alliance partners across architecture, development, and multiple other technologies, we interact with all technology platforms and provide tangible technology delivery at scale. Skills and Experience Previous Managed Services experience including a detailed understanding of how multi year deals are qualified, services designed and commercial models developed across a range of technologies including Cloud, CRM and ERP. Previous experience working in Pre Sales, Service Management and/or Account Management in a technology focussed managed services environment You will possess excellent communication skills and gravitas with senior stakeholders, (both clients and senior staff) as well as demonstrating a thorough understanding of the strategic business drivers for global, complex clients. An expert understanding and track record in sales, business development and client relationship and account management in a highly competitive, Business to Business environment. Extensive experience working on bid responses with excellent attention to detail and problem-solving capabilities A proactive and collaborative individual who is able to contribute and participate as a member of the Operate Digital Account Management team. Strong commercial acumen both in terms of managing pipeline and through the sales process. A full understanding of the sales cycle, a track record in managing an opportunity from target through to 'close' and providing oversight Good team player with an ability to lead teams with a strong customer focus. Ability to work under pressure with a constant positive outlook when being faced with complex client issues. About the Role We are looking for an experienced Account Manager to support the growth of the Cloud and Application Managed Services business (AMS) business, working alongside the leadership team who are responsible for driving a multi-million pound per annum revenue business. This is a challenging role and provides plenty of development opportunities in a fast paced and growing part of the business. This role would suit someone that has come from a client facing service delivery role or someone that has worked in a technology pre sales role within managed services. Key Responsibilities Engage with the wider Cloud and Application Managed Services teams to support pre sales activities including proposition development. Support the qualification and shaping of large multi year Cloud and Application managed service opportunities including responding to client RFI and RFPs. Working with the Go to Market Teams, Service Delivery Managers and Technical SMEs to develop Technology Managed Services and drive revenue growth Manage a wide range of stakeholder relationships up to C-suite Build a deep understanding of the priorities and strategies to ensure PwC add value across the network Developing and implementing effective engagement strategies including relationship mapping and management of opportunity pipelines Bringing discipline, structure and support to account teams through management information, market insight, knowledge sharing and meeting preparation. Working right across the pursuit process to inform, support, challenge, develop and convert a pipeline of opportunities. Contribute to proposals, provide information and marketing collateral as requested. Not the role for you? Did you know PwC offers flexible career arrangements and contract work? Learn more . The skills we look for In addition to our global framework, the PwC Professional, there are a number of key Operate behaviours you'll be evaluated against during our assessment process. You can read about these here . The Deal 'The Deal', our firmwide Employee Value Proposition' empowers our people to be the best they can be. Learn more . Our commitment to you We're committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more . Automated decision making Some elements of our application process may utilise automated decision making. This will be based on responses on your application form or from your assessment test results. For more information please see our privacy statement .
Senior Account Manager - Lexology Pro We are looking for an experienced Account Manager to join Account Growth team, managing global corporate clients, delivering growth on our Lexology Pro product in line with our land and expand model. The role requires an experienced account manager working at a strategic level with the ability to get across global corporate organisations, increasing licenses to Lexology Pro and overall global spend. In this rapidly growing area of the business the role requires a resilient and forward-thinking individual capable of problem-solving, decision-making, facilitating change and delivering against strategic objectives whilst working within the culture and ethos of the company. This is a key role within our business and the right person will be able to excel and develop their career further under excellent leadership. Excellent account management process, commercial ambition and strong interpersonal skills are essential for this appointment. Key Responsibilities Develop strong relationships with existing customers, monitoring their accounts to provide opportunities for growth Development and implementation of client sales plans for products and territories to meet and exceed monthly/quarterly sales targets Initiate, scope and manage projects to increase sales yield levels and revenue Partner with the Client Services team to carry out the activities through the client life cycle to increase renewal rates by volume and value Support our product development function by suggesting new ideas and garnering client feedback where appropriate and in the launch process of new products Lead the creation of proposals and sales pitches for new products Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status Ensuring your clients have signed contract and orders are processed in accordance with GDPR regulations Skills Knowledge and Expertise Educated to degree level or equivalent (Legal Experience preferable but not essential) 2-3 years minimum of Account management experience, ideally in the B2B space Formal sales training and evidence of implementation of techniques into sales teams Experience leading in the delivery of sales to senior stakeholders Energise, influence, motivate and inspire your colleagues Proven track record in hitting quota and retention targets Organized, detail-oriented with the ability to multi-task, prioritize and respond quickly Strong negotiation skills Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred Benefits In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent perks and benefits package that includes: The time for our employees to switch off through using their 25 days annual leave allowance, company wide holidays and a day off on their birthdays. Wellbeing is a key focus at LBR where employees can access a physical wellbeing allowance of £350 per year, annual wellbeing days and a cycle to work scheme. We provide health and reassurance through our private healthcare scheme, a life assurance benefit and a 4% pension contribution. We want all employees to be happy and have fun at LBR through regular social events, a volunteering day, recognition awards and a perks at work discount site. About Law Business Research Law Business Research is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We deliver must-have intelligence to our clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools. Please visit our website for more information.
Feb 04, 2023
Full time
Senior Account Manager - Lexology Pro We are looking for an experienced Account Manager to join Account Growth team, managing global corporate clients, delivering growth on our Lexology Pro product in line with our land and expand model. The role requires an experienced account manager working at a strategic level with the ability to get across global corporate organisations, increasing licenses to Lexology Pro and overall global spend. In this rapidly growing area of the business the role requires a resilient and forward-thinking individual capable of problem-solving, decision-making, facilitating change and delivering against strategic objectives whilst working within the culture and ethos of the company. This is a key role within our business and the right person will be able to excel and develop their career further under excellent leadership. Excellent account management process, commercial ambition and strong interpersonal skills are essential for this appointment. Key Responsibilities Develop strong relationships with existing customers, monitoring their accounts to provide opportunities for growth Development and implementation of client sales plans for products and territories to meet and exceed monthly/quarterly sales targets Initiate, scope and manage projects to increase sales yield levels and revenue Partner with the Client Services team to carry out the activities through the client life cycle to increase renewal rates by volume and value Support our product development function by suggesting new ideas and garnering client feedback where appropriate and in the launch process of new products Lead the creation of proposals and sales pitches for new products Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status Ensuring your clients have signed contract and orders are processed in accordance with GDPR regulations Skills Knowledge and Expertise Educated to degree level or equivalent (Legal Experience preferable but not essential) 2-3 years minimum of Account management experience, ideally in the B2B space Formal sales training and evidence of implementation of techniques into sales teams Experience leading in the delivery of sales to senior stakeholders Energise, influence, motivate and inspire your colleagues Proven track record in hitting quota and retention targets Organized, detail-oriented with the ability to multi-task, prioritize and respond quickly Strong negotiation skills Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred Benefits In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent perks and benefits package that includes: The time for our employees to switch off through using their 25 days annual leave allowance, company wide holidays and a day off on their birthdays. Wellbeing is a key focus at LBR where employees can access a physical wellbeing allowance of £350 per year, annual wellbeing days and a cycle to work scheme. We provide health and reassurance through our private healthcare scheme, a life assurance benefit and a 4% pension contribution. We want all employees to be happy and have fun at LBR through regular social events, a volunteering day, recognition awards and a perks at work discount site. About Law Business Research Law Business Research is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We deliver must-have intelligence to our clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools. Please visit our website for more information.
Position Snapshot Business area: Nespresso Senior eCommerce Operations Specialist Location: Gatwick / London or York - hybrid working Salary up to £40,000 depending on experience + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to use during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for talented eCommerce professionals to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the long term - Investing in talent, building agility and unlocking potential. We have an exciting opportunity for a Senior eCommerce Operations Specialist to join our digital team where you will be responsible for contributing to the management of the day-to-day content related activities of the digital channels (Website, Mobile app, social ) by: Contributing to the overall objective of providing best-in-class digital user experience across eCommerce touchpoints. Driving the execution of campaign operations, providing project support to all relevant stakeholders to ensure adherence to globally defined eMerchandising guidelines & optimization of the digital customer experience. Participating in the planning of the yearly digital activities on Nespresso eCommerce platforms in order to ensure that eCommerce, Customer & CRM roadmaps are taken into account within local ecommerce operation plan. Driving Nespresso Plus from a planning and digital operations perspective. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of an Senior eCommerce Operations Specialist As Senior eCommerce Operations Specialist, there are 3 key aspects to your role. These are: owning the day-to-day running of digital touchpoints and key delivery of allocated projects, developing Digital Channels performance and ensuring compliance. You will do this by: Supporting brand consistency of digital experiences delivered on all eCommerce touchpoints. Building out project plans, stakeholder management, monitoring and delivery so that customers have a seamless experience and optimized purchasing path from call-to-actions to landing pages. Coordinating the integration of all product launches and digital campaigns into the content management system (copy, visuals, banners) for both global and local campaigns; Ensuring planning of activities (including eCommerce Operations specialist activities) include enough time for set-up, test and final publishing. Driving QA agenda. Driving communication and reporting out of the eCommerce Operations to the wider business. Working with eCommerce Performance and B2C Commercial teams to monitor digital KPIs with a strong focus on customer journey, behaviours and how we can operationally drive performance. Working closely with the technical team to support the development of Developer Experience (DX) best practices and tools geared towards Nespresso UK&I. Driving the capture, documentation and sharing of best practices. Lead key eCommerce projects. Support key business projects with a digital dimension. Working closely with our newly formed PMO Team to ensure cross channel communication of project status within the portfolio and portfolio visibility. Monitoring Customer feedback on all digital touchpoints from all available sources. Supporting the build with Insights on Online Customer Journey and turn them into actions from merchandising optimisations to maximize channel performance through test & learn activities up to HQ roadmap evolution. Optimizing digital channels backend performance with CRC stakeholders. Ensuring all activities are aligned and validated with Local & HQ relevant stakeholders. Ensuring all content, legal terms & conditions are compliant with local laws and Nestlé Nespresso guidelines and that any technical issues with digital boutiques are logged, monitored, followed and escalated when need be according to Nestlé Nespresso guidelines. What will make you successful? The successful candidate will bring previous experience in the FMCG D2C sector and a proven track record in eCommerce platforms management (including mobile). You will have a wealth of experience running a multi-million pound website (Content Management, Merchandising, A/B testing and website QA) and a good understanding of the online acquisition activities and their impact on eCommerce sites. Previous QA and ecommerce structured testing and testing methodologies experience is essential. Knowledge of Google Analytics is preferred What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 30/01/2023 Job advert closing date 13/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Feb 04, 2023
Full time
Position Snapshot Business area: Nespresso Senior eCommerce Operations Specialist Location: Gatwick / London or York - hybrid working Salary up to £40,000 depending on experience + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to use during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for talented eCommerce professionals to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the long term - Investing in talent, building agility and unlocking potential. We have an exciting opportunity for a Senior eCommerce Operations Specialist to join our digital team where you will be responsible for contributing to the management of the day-to-day content related activities of the digital channels (Website, Mobile app, social ) by: Contributing to the overall objective of providing best-in-class digital user experience across eCommerce touchpoints. Driving the execution of campaign operations, providing project support to all relevant stakeholders to ensure adherence to globally defined eMerchandising guidelines & optimization of the digital customer experience. Participating in the planning of the yearly digital activities on Nespresso eCommerce platforms in order to ensure that eCommerce, Customer & CRM roadmaps are taken into account within local ecommerce operation plan. Driving Nespresso Plus from a planning and digital operations perspective. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of an Senior eCommerce Operations Specialist As Senior eCommerce Operations Specialist, there are 3 key aspects to your role. These are: owning the day-to-day running of digital touchpoints and key delivery of allocated projects, developing Digital Channels performance and ensuring compliance. You will do this by: Supporting brand consistency of digital experiences delivered on all eCommerce touchpoints. Building out project plans, stakeholder management, monitoring and delivery so that customers have a seamless experience and optimized purchasing path from call-to-actions to landing pages. Coordinating the integration of all product launches and digital campaigns into the content management system (copy, visuals, banners) for both global and local campaigns; Ensuring planning of activities (including eCommerce Operations specialist activities) include enough time for set-up, test and final publishing. Driving QA agenda. Driving communication and reporting out of the eCommerce Operations to the wider business. Working with eCommerce Performance and B2C Commercial teams to monitor digital KPIs with a strong focus on customer journey, behaviours and how we can operationally drive performance. Working closely with the technical team to support the development of Developer Experience (DX) best practices and tools geared towards Nespresso UK&I. Driving the capture, documentation and sharing of best practices. Lead key eCommerce projects. Support key business projects with a digital dimension. Working closely with our newly formed PMO Team to ensure cross channel communication of project status within the portfolio and portfolio visibility. Monitoring Customer feedback on all digital touchpoints from all available sources. Supporting the build with Insights on Online Customer Journey and turn them into actions from merchandising optimisations to maximize channel performance through test & learn activities up to HQ roadmap evolution. Optimizing digital channels backend performance with CRC stakeholders. Ensuring all activities are aligned and validated with Local & HQ relevant stakeholders. Ensuring all content, legal terms & conditions are compliant with local laws and Nestlé Nespresso guidelines and that any technical issues with digital boutiques are logged, monitored, followed and escalated when need be according to Nestlé Nespresso guidelines. What will make you successful? The successful candidate will bring previous experience in the FMCG D2C sector and a proven track record in eCommerce platforms management (including mobile). You will have a wealth of experience running a multi-million pound website (Content Management, Merchandising, A/B testing and website QA) and a good understanding of the online acquisition activities and their impact on eCommerce sites. Previous QA and ecommerce structured testing and testing methodologies experience is essential. Knowledge of Google Analytics is preferred What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 30/01/2023 Job advert closing date 13/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Position Snapshot Business area: Nespresso Conversation Rate Optimisation (CRO) Manager Location: Gatwick / London - hybrid working Salary £45K - £55K depending upon experience + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for extraordinary people to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the longer term - Investing in talent, building agility and unlocking potential. In this newly created role as a Conversation Rate Optimisation Manager, you will be responsible for: The continuous optimization of the B2C and OOH online user experience and performance as well as the not owned online touchpoints (e.g. eRetailers John Lewis, Amazon etc), to deliver upon sales and customer satisfaction targets. Building relevant and consistent best in class customer journeys / user experiences across all online touchpoints, fully understanding funnel performance and optimising where needed. Defining both user experience and eMerchandising A/B test hypothesis and scenarios (by analyzing customer satisfaction surveys combined with Web Analytics and CRM Insights data) to improve the eCommerce channel new member acquisition & sales performance and the customer satisfaction scores. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of a Conversation Rate Optimisation Manager As CRO Manager at Nespresso, your role will include: Analysing & identifying possible courses of action to maximize performance across the multiple online customer journeys Defining an AB testing roadmap split between long term projects and short term commercial opportunities by understanding the recent traffic and conversion performance and what the quick wins should be taken to optimise. Collaborating with the digital performance team and other digital channels to help optimise the customer journey with either landing page changes or AB tests. Looking at other opportunities with in the search arena to AB tests can be run. Ensuring a seamless experience and optimized purchasing path from call-to-actions to landing pages Working with the wider Global Nespresso community to see what AB test best practises are available and equally sharing these tests that have been created on the UK/IE side. Writing clear and concise hypothesis with follow up performance review of the completed tests. Web Analytics Advocacy Fostering a data-driven mindset among market's Digital stakeholders. Promoting a culture of testing (A/B testing, iterative approaches, etc ). Building awareness of existing Digital Analytics solutions and strategy. Sharing Web Analytics insights and recommendation at market level and to the Global Community through available sharing platforms (e.g. Nespresso eCommerce Chatter Group). Digital Experience Optimisation Having full visibility of the eCommerce sales and marketing funnel. What are the blockers and how do we identify them using the tools available. Usabilla, Glassbox etc. Building qualitative data by interacting with customer facing teams (CRC, B2B sales teams, Boutiques etc). Participating in the roll-out of new personalized user experience in cooperation with CRM and the eCommerce team. Working with eCommerce and other departments to instill a testing culture Building recommendations / business case studies to feedback and influence the HQ eCommerce roadmap evolution. Sharing best practise, monitor local competitive solutions and participate in the definition of tomorrow's next generations of eCommerce solutions. What will make you successful? The successful candidate will have: Solid experience in eCommerce platforms management (including mobile) Experience using Optimisation tools like Optimise, Qubit, Maxymiser etc. Strong knowledge in HTML, CSS, Javascript, experience across multiple CMS & photoshop tools Excellent knowledge of Web Analytics, Google Analytics 360 preferred Experience of using user based analytics. Usabilla, Glassbox etc An understanding of the online acquisition activities and their impact on eCommerce sites Proven experience in working and influencing people, teams/functions not in direct reporting line What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 31/01/2023 Job advert closing date 14/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Feb 04, 2023
Full time
Position Snapshot Business area: Nespresso Conversation Rate Optimisation (CRO) Manager Location: Gatwick / London - hybrid working Salary £45K - £55K depending upon experience + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for extraordinary people to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the longer term - Investing in talent, building agility and unlocking potential. In this newly created role as a Conversation Rate Optimisation Manager, you will be responsible for: The continuous optimization of the B2C and OOH online user experience and performance as well as the not owned online touchpoints (e.g. eRetailers John Lewis, Amazon etc), to deliver upon sales and customer satisfaction targets. Building relevant and consistent best in class customer journeys / user experiences across all online touchpoints, fully understanding funnel performance and optimising where needed. Defining both user experience and eMerchandising A/B test hypothesis and scenarios (by analyzing customer satisfaction surveys combined with Web Analytics and CRM Insights data) to improve the eCommerce channel new member acquisition & sales performance and the customer satisfaction scores. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of a Conversation Rate Optimisation Manager As CRO Manager at Nespresso, your role will include: Analysing & identifying possible courses of action to maximize performance across the multiple online customer journeys Defining an AB testing roadmap split between long term projects and short term commercial opportunities by understanding the recent traffic and conversion performance and what the quick wins should be taken to optimise. Collaborating with the digital performance team and other digital channels to help optimise the customer journey with either landing page changes or AB tests. Looking at other opportunities with in the search arena to AB tests can be run. Ensuring a seamless experience and optimized purchasing path from call-to-actions to landing pages Working with the wider Global Nespresso community to see what AB test best practises are available and equally sharing these tests that have been created on the UK/IE side. Writing clear and concise hypothesis with follow up performance review of the completed tests. Web Analytics Advocacy Fostering a data-driven mindset among market's Digital stakeholders. Promoting a culture of testing (A/B testing, iterative approaches, etc ). Building awareness of existing Digital Analytics solutions and strategy. Sharing Web Analytics insights and recommendation at market level and to the Global Community through available sharing platforms (e.g. Nespresso eCommerce Chatter Group). Digital Experience Optimisation Having full visibility of the eCommerce sales and marketing funnel. What are the blockers and how do we identify them using the tools available. Usabilla, Glassbox etc. Building qualitative data by interacting with customer facing teams (CRC, B2B sales teams, Boutiques etc). Participating in the roll-out of new personalized user experience in cooperation with CRM and the eCommerce team. Working with eCommerce and other departments to instill a testing culture Building recommendations / business case studies to feedback and influence the HQ eCommerce roadmap evolution. Sharing best practise, monitor local competitive solutions and participate in the definition of tomorrow's next generations of eCommerce solutions. What will make you successful? The successful candidate will have: Solid experience in eCommerce platforms management (including mobile) Experience using Optimisation tools like Optimise, Qubit, Maxymiser etc. Strong knowledge in HTML, CSS, Javascript, experience across multiple CMS & photoshop tools Excellent knowledge of Web Analytics, Google Analytics 360 preferred Experience of using user based analytics. Usabilla, Glassbox etc An understanding of the online acquisition activities and their impact on eCommerce sites Proven experience in working and influencing people, teams/functions not in direct reporting line What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 31/01/2023 Job advert closing date 14/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Position Snapshot Business area: Nespresso eCommerce User Experience (UX) Manager Location: Gatwick / London - hybrid working Salary up to £60,000 depending on experience + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for talented eCommerce professional to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the long term - Investing in talent, building agility and unlocking potential. We have an exciting opportunity for a talented User Experience Manager to join our digital team whereby you will own the digital journey across your customer portfolio. You will be the lead for your customer type and take responsibility for UX across our digital assets (websites & apps). You will work with the customer experience teams in retail and brand to drive omnichannel/multichannel usage through seamless customer journeys and develop product features, functions and usability based on user insight. You will also closely monitor and share industry trends, tools and techniques to ensure Nespresso are performing to the best of their ability at all times. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of an eCommerce UX Manager As an Ecommerce UX Manager, you will ultimately own the Nespresso digital journey alongside the other UX Manager. To do this, you will develop a deep understanding of the business needs through stakeholder engagement. You will look to solve any problems along the digital journey and bring new ideas to life. You will work with the CRO Lead, run usability testing and work to integrate these findings into our websites and app. You will also: Conduct in depth business requirement analysis and development/wireframes for development teams to build Balance brand alignment with conversion Test and learn with data insight and use personalisation tools to drive both customer satisfaction and conversion rate Utlise Glassbox, Google Optimise and Usabilla techstack to understand changes v customer benefit Provide strategic leadership across digital assets ensuring all journeys are on brand, compliant and optimised. Have a strong alignment with and connect regularly with brand marketing, product marketing, Trade and CRM to ensure assets are optimised and consistent Stakeholder manage across customer experience, marketing and trade teams Develop and grow overall competencies within the team and wider digital community towards UX methods and ways of working What will make you successful? The successful candidate will have hands on experience of leading UX journeys in D2C eCommerce businesses as well as solid experience of managing UX methods and ways of working. You will be advanced in CRO Management ideally with knowledge of Google Optimise/Usabilla/Session Cam. You will thrive in a matrix organisation and have highly effective influencing skills. You will also: Have solid experience of business analysis and converting business requirements into wireframes/blueprints for tech teams Have a passion for creativity, user design and luxury or premium retail Have excellent relationship building skills both externally & internally Have a high level of self-awareness and emotional intelligence Have the ability to analyse data and make effective decisions on the back of it Be curious and have the ability to generate creative ideas Be able to communicate complex messages in a simple way Be energised and excited by tough challenges What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 31/01/2023 Job advert closing date 14/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Feb 04, 2023
Full time
Position Snapshot Business area: Nespresso eCommerce User Experience (UX) Manager Location: Gatwick / London - hybrid working Salary up to £60,000 depending on experience + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + free Nespresso machine and monthly coffee allowance + other fantastic benefits This is a full-time permanent opportunity, but we are always open to discussing individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like for you. Position Summary The Nespresso Team are looking for talented eCommerce professional to join our already high-performing coffee business to continue our digital acceleration. We're increasing our investment in digital - for the long term - Investing in talent, building agility and unlocking potential. We have an exciting opportunity for a talented User Experience Manager to join our digital team whereby you will own the digital journey across your customer portfolio. You will be the lead for your customer type and take responsibility for UX across our digital assets (websites & apps). You will work with the customer experience teams in retail and brand to drive omnichannel/multichannel usage through seamless customer journeys and develop product features, functions and usability based on user insight. You will also closely monitor and share industry trends, tools and techniques to ensure Nespresso are performing to the best of their ability at all times. A little bit about us We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines. From sourcing through to recycling, sustainability is at the core of Nespresso's business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI - a certified B Corp - operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit . A day in the life of an eCommerce UX Manager As an Ecommerce UX Manager, you will ultimately own the Nespresso digital journey alongside the other UX Manager. To do this, you will develop a deep understanding of the business needs through stakeholder engagement. You will look to solve any problems along the digital journey and bring new ideas to life. You will work with the CRO Lead, run usability testing and work to integrate these findings into our websites and app. You will also: Conduct in depth business requirement analysis and development/wireframes for development teams to build Balance brand alignment with conversion Test and learn with data insight and use personalisation tools to drive both customer satisfaction and conversion rate Utlise Glassbox, Google Optimise and Usabilla techstack to understand changes v customer benefit Provide strategic leadership across digital assets ensuring all journeys are on brand, compliant and optimised. Have a strong alignment with and connect regularly with brand marketing, product marketing, Trade and CRM to ensure assets are optimised and consistent Stakeholder manage across customer experience, marketing and trade teams Develop and grow overall competencies within the team and wider digital community towards UX methods and ways of working What will make you successful? The successful candidate will have hands on experience of leading UX journeys in D2C eCommerce businesses as well as solid experience of managing UX methods and ways of working. You will be advanced in CRO Management ideally with knowledge of Google Optimise/Usabilla/Session Cam. You will thrive in a matrix organisation and have highly effective influencing skills. You will also: Have solid experience of business analysis and converting business requirements into wireframes/blueprints for tech teams Have a passion for creativity, user design and luxury or premium retail Have excellent relationship building skills both externally & internally Have a high level of self-awareness and emotional intelligence Have the ability to analyse data and make effective decisions on the back of it Be curious and have the ability to generate creative ideas Be able to communicate complex messages in a simple way Be energised and excited by tough challenges What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. Job advert posting date 31/01/2023 Job advert closing date 14/02/2023 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.
Sales Manager Lexology Pro Law Business Research is an award-winning global provider of legal content and business intelligence. Lexology PRO is our rapidly growing flagship product, providing essential and unique intelligence and practical content for our global subscribers. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment selling class leading products to some of the world's largest and most prestigious organisations. We are looking for an experienced Sales Leader to manage our Key Account New Business team. This is a highly strategic role and entails hiring, coaching, training and managing a team of Business Development Managers, primarily in London, who are working to onboard our Mid-Market global accounts. A proven track record as an individual contributor as well as a minimum of 18 months of management leadership is essential for this role. The target market this team are selling to comprises of large multi-national corporations with complex decision making and procurement processes; as such this role will require you to facilitate, both with internal and client stakeholders, to expedite and close high value sales. Key Responsibilities Manage a team of Business Development Managers to ensure they and the team exceed targets. React to changing market conditions in an agile manor to ensure consistent team performance. Train the team in how to thoroughly research and understand the needs and structures of prospective clients within their target sector. Utilise our database of over 700K subscribers and other data tools to build targeted campaigns to cross sell within different legal functions of your teams account base. Recommend and work with Marketing to implement a strategy of account-based marketing to increase brand awareness with your target clients. Work with colleagues in New York and Hong Kong to ensure consistent standards and processes in our global offices. Negotiate and manage complex multi-stakeholder sales with global clients and manage their often complex procurement processes. Work closely with our Product and Content teams to provide valuable market as well as specific client feedback to help shape the future of the product. Implement and manage effective KPI's with the team to ensure there is sufficient pipeline to hit targets and managing team morale. Accurate forecasting and reporting on team performance. Build a strong working knowledge of Legal intelligence space and company product positioning Skills Knowledge and Expertise At least 5years of B2B New Business sales experience using a defined sales methodology. 18 months+ of Sales leadership experience in a B2B sales role Experience in hiring, training and coaching a team. Excellent interpersonal, verbal, and written communication Knowledge of account-based marketing and managing highly targeted campaigns Experience in managing multi-stakeholder sales and negotiating contract/procurement processes. Organised, detail-oriented with the ability to forecast and report on team performance. Highly proficient in CRM systems/reporting. Experience with Salesforce is preferred Working knowledge of the legal industry Sales motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal key constituents at the firm Benefits In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent perks and benefits package that includes: The time for our employees to switch off through using their 25 days annual leave allowance, company wide holidays and a day off on their birthdays. Wellbeing is a key focus at LBR where employees can access a physical wellbeing allowance of £350 per year, annual wellbeing days and a cycle to work scheme. We provide health and reassurance through our private healthcare scheme, a life assurance benefit and a 4% pension contribution. We want all employees to be happy and have fun at LBR through regular social events, a volunteering day, recognition awards and a perks at work discount site. About Law Business Research Law Business Research is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We deliver must-have intelligence to our clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools. Please visit our website for more information.
Feb 04, 2023
Full time
Sales Manager Lexology Pro Law Business Research is an award-winning global provider of legal content and business intelligence. Lexology PRO is our rapidly growing flagship product, providing essential and unique intelligence and practical content for our global subscribers. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment selling class leading products to some of the world's largest and most prestigious organisations. We are looking for an experienced Sales Leader to manage our Key Account New Business team. This is a highly strategic role and entails hiring, coaching, training and managing a team of Business Development Managers, primarily in London, who are working to onboard our Mid-Market global accounts. A proven track record as an individual contributor as well as a minimum of 18 months of management leadership is essential for this role. The target market this team are selling to comprises of large multi-national corporations with complex decision making and procurement processes; as such this role will require you to facilitate, both with internal and client stakeholders, to expedite and close high value sales. Key Responsibilities Manage a team of Business Development Managers to ensure they and the team exceed targets. React to changing market conditions in an agile manor to ensure consistent team performance. Train the team in how to thoroughly research and understand the needs and structures of prospective clients within their target sector. Utilise our database of over 700K subscribers and other data tools to build targeted campaigns to cross sell within different legal functions of your teams account base. Recommend and work with Marketing to implement a strategy of account-based marketing to increase brand awareness with your target clients. Work with colleagues in New York and Hong Kong to ensure consistent standards and processes in our global offices. Negotiate and manage complex multi-stakeholder sales with global clients and manage their often complex procurement processes. Work closely with our Product and Content teams to provide valuable market as well as specific client feedback to help shape the future of the product. Implement and manage effective KPI's with the team to ensure there is sufficient pipeline to hit targets and managing team morale. Accurate forecasting and reporting on team performance. Build a strong working knowledge of Legal intelligence space and company product positioning Skills Knowledge and Expertise At least 5years of B2B New Business sales experience using a defined sales methodology. 18 months+ of Sales leadership experience in a B2B sales role Experience in hiring, training and coaching a team. Excellent interpersonal, verbal, and written communication Knowledge of account-based marketing and managing highly targeted campaigns Experience in managing multi-stakeholder sales and negotiating contract/procurement processes. Organised, detail-oriented with the ability to forecast and report on team performance. Highly proficient in CRM systems/reporting. Experience with Salesforce is preferred Working knowledge of the legal industry Sales motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal key constituents at the firm Benefits In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent perks and benefits package that includes: The time for our employees to switch off through using their 25 days annual leave allowance, company wide holidays and a day off on their birthdays. Wellbeing is a key focus at LBR where employees can access a physical wellbeing allowance of £350 per year, annual wellbeing days and a cycle to work scheme. We provide health and reassurance through our private healthcare scheme, a life assurance benefit and a 4% pension contribution. We want all employees to be happy and have fun at LBR through regular social events, a volunteering day, recognition awards and a perks at work discount site. About Law Business Research Law Business Research is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We deliver must-have intelligence to our clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools. Please visit our website for more information.
