Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Jul 16, 2020
Full time
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
Oct 09, 2018
Full time
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
Data & Digital Development Manager Location: Stockport Salary: Circa £45,000 Permanent/Full time Closing Date: 14th March Interview Dates: 1st stage 17th March & 18th March/Second stage w/c 22nd March Our client is currently on a transformation journey and they're looking for a Data & Digital Development Manager to enable organisational effectiveness and change. You'll help them to maximise value from data and knowledge held across the organisation. Leading a dedicated team to refine the corporate Business Intelligence and Data strategies, you'll continually develop the corporate data warehouse and ensure data standards are continuously adhered to. Further supporting the organisation's Digital ambitions, you'll ensure the delivery of trusted information at the right time through the use of modern applications that will enhance the customer service experience too. Working closely with the Group Head of IT and Transformation teams across the group, this pivotal role is also responsible for the research, development and delivery of key digital initiatives into Service. This includes the investigation and development of solutions within Microsoft SharePoint 365 as well as other low code/automation platforms. Leading on the design, development and commissioning of information and technology solutions and ensuring these are aligned to our digital vision. Our client need someone with great leadership and organisational skills, with experience in leading a skilled data focused technical team and the ability to manage and deliver multiple products and projects simultaneously against tight deadlines. With an understanding of the full development life cycle including Agile, you'll have an understanding in modern data visualisation solutions such as PowerBI and strategic planning. Proven experience in data warehousing best practice including ETL methods and an understanding of the capabilities around automation tools used in Microsoft SharePoint 365 and other low-code development platforms is also essential to the role. You must have the ability to present to/influence senior managers, colleagues and peer groups as to the value of Data and Digital initiatives to maximise engagement for business transformation. Our client are a great place to work, they pride themselves on building strong collaborative relationships locally, regionally and nationally. They are passionate about not only providing housing and building new homes in Stockport, but helping to transform the lives of their customers. They aim to provide comfortable and affordable homes and engage customers and communities.
Feb 23, 2021
Full time
Data & Digital Development Manager Location: Stockport Salary: Circa £45,000 Permanent/Full time Closing Date: 14th March Interview Dates: 1st stage 17th March & 18th March/Second stage w/c 22nd March Our client is currently on a transformation journey and they're looking for a Data & Digital Development Manager to enable organisational effectiveness and change. You'll help them to maximise value from data and knowledge held across the organisation. Leading a dedicated team to refine the corporate Business Intelligence and Data strategies, you'll continually develop the corporate data warehouse and ensure data standards are continuously adhered to. Further supporting the organisation's Digital ambitions, you'll ensure the delivery of trusted information at the right time through the use of modern applications that will enhance the customer service experience too. Working closely with the Group Head of IT and Transformation teams across the group, this pivotal role is also responsible for the research, development and delivery of key digital initiatives into Service. This includes the investigation and development of solutions within Microsoft SharePoint 365 as well as other low code/automation platforms. Leading on the design, development and commissioning of information and technology solutions and ensuring these are aligned to our digital vision. Our client need someone with great leadership and organisational skills, with experience in leading a skilled data focused technical team and the ability to manage and deliver multiple products and projects simultaneously against tight deadlines. With an understanding of the full development life cycle including Agile, you'll have an understanding in modern data visualisation solutions such as PowerBI and strategic planning. Proven experience in data warehousing best practice including ETL methods and an understanding of the capabilities around automation tools used in Microsoft SharePoint 365 and other low-code development platforms is also essential to the role. You must have the ability to present to/influence senior managers, colleagues and peer groups as to the value of Data and Digital initiatives to maximise engagement for business transformation. Our client are a great place to work, they pride themselves on building strong collaborative relationships locally, regionally and nationally. They are passionate about not only providing housing and building new homes in Stockport, but helping to transform the lives of their customers. They aim to provide comfortable and affordable homes and engage customers and communities.
Service Delivery Manager, SC cleared, AWS, DevOps, Agile, ITIL Are you a Service Delivery Manager looking for a new challenge? Due to a period of growth our client, a Technical Solution Provider are looking for a Service Delivery Manager to join their team. The Service Delivery Manager will work across multiple projects and platforms, with a range of clients. The Service Delivery Manager will have exceptional understanding of Service Management and working in Agile environments. You will have excellent stakeholder management skills and will be working with people across the business and closely with customers. Our client is offering a competitive Salary along with regular Salary reviews. Other benefits also include a Training Budget, Pension, and Season Loan Tickets. Due to the nature of work this role requires the Service Delivery Manager to have SC clearance or be Eligible for this. In order to be eligible for SC Clearance you would have lived in the UK for a minimum of 5 years and not been outside of the U for a period of 3 months or longer within the last 5 years, and have no criminal convictions. Skills and experience of the Service Delivery Manager: Agile Knowledge and experience of DevOps Tools and Practises Knowledge/experience of software engineering Service Implementation and implementation of new services Service management tool design and specification service transition managing multiple services Release management ITIL Stakeholder management Leadership skills Problem solving skills SC Clearance Service Delivery Manager, SC cleared, AWS, DevOps, Agile, ITIL Referral Scheme: If this role isn't for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500! Please see our website for terms and conditions. Haybrook IT Resourcing is Oxford's leading IT recruitment agency. With exclusive access to some of the region's most successful companies, send in your CV today to secure your next IT position. Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. We value diversity and always appoint on merit.
Feb 23, 2021
Full time
Service Delivery Manager, SC cleared, AWS, DevOps, Agile, ITIL Are you a Service Delivery Manager looking for a new challenge? Due to a period of growth our client, a Technical Solution Provider are looking for a Service Delivery Manager to join their team. The Service Delivery Manager will work across multiple projects and platforms, with a range of clients. The Service Delivery Manager will have exceptional understanding of Service Management and working in Agile environments. You will have excellent stakeholder management skills and will be working with people across the business and closely with customers. Our client is offering a competitive Salary along with regular Salary reviews. Other benefits also include a Training Budget, Pension, and Season Loan Tickets. Due to the nature of work this role requires the Service Delivery Manager to have SC clearance or be Eligible for this. In order to be eligible for SC Clearance you would have lived in the UK for a minimum of 5 years and not been outside of the U for a period of 3 months or longer within the last 5 years, and have no criminal convictions. Skills and experience of the Service Delivery Manager: Agile Knowledge and experience of DevOps Tools and Practises Knowledge/experience of software engineering Service Implementation and implementation of new services Service management tool design and specification service transition managing multiple services Release management ITIL Stakeholder management Leadership skills Problem solving skills SC Clearance Service Delivery Manager, SC cleared, AWS, DevOps, Agile, ITIL Referral Scheme: If this role isn't for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500! Please see our website for terms and conditions. Haybrook IT Resourcing is Oxford's leading IT recruitment agency. With exclusive access to some of the region's most successful companies, send in your CV today to secure your next IT position. Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. We value diversity and always appoint on merit.
Programme Manager - Mergers & Acquisitions OJ have partnered with a leading Top 4 organisation to find a Programme Manager who is experienced leading business change projects and programmes of work across Mergers & Acquisitions. This is a fast paced business with locations all around the world. The business is looking for experienced candidates and this is a key role within the team. Key Responsibilities Working with multi-disciplinary disciplinary teams across Advisory, Tax, Legal and Finance. You will work across a variety of sectors, including Consumer Retail, Life Sciences and Technology, Telecoms and Media, and engage with a range of client's key business functions and C-suite executives. Lead multi-disciplinary projects and teams Manage and present findings to key client stakeholders, including heads of business functions (eg Head of Tax, Head of Legal) or C-suite executives (eg CFOs, GCs) Develop and build your corporate structuring technical expertise in order to help our clients navigate legal entity structuring challenges in areas relating to Legal, Finance and/or Tax Engage in business development activity including drafting proposals, preparing thought leadership pieces, organising webinars and roundtables and drafting blogs Skills Required Ideally experience within consulting or industry experience within either one of the following corporate-sectors: Life Sciences, Technology, Telecoms and Media, Consumer Retail or Energy and Industrial Products, and ideally technical expertise in either one (but not necessarily all) of the following: Finance, Tax, Regulatory, Legal and/or Co-Sec Experience successfully delivering projects related to legal entity structural change, for example delivering M&A synergies such as post-merger integration projects, carve-out transactions or intra-group restructuring projects Prior experience and management of multi-disciplinary teams
Feb 22, 2021
Full time
Programme Manager - Mergers & Acquisitions OJ have partnered with a leading Top 4 organisation to find a Programme Manager who is experienced leading business change projects and programmes of work across Mergers & Acquisitions. This is a fast paced business with locations all around the world. The business is looking for experienced candidates and this is a key role within the team. Key Responsibilities Working with multi-disciplinary disciplinary teams across Advisory, Tax, Legal and Finance. You will work across a variety of sectors, including Consumer Retail, Life Sciences and Technology, Telecoms and Media, and engage with a range of client's key business functions and C-suite executives. Lead multi-disciplinary projects and teams Manage and present findings to key client stakeholders, including heads of business functions (eg Head of Tax, Head of Legal) or C-suite executives (eg CFOs, GCs) Develop and build your corporate structuring technical expertise in order to help our clients navigate legal entity structuring challenges in areas relating to Legal, Finance and/or Tax Engage in business development activity including drafting proposals, preparing thought leadership pieces, organising webinars and roundtables and drafting blogs Skills Required Ideally experience within consulting or industry experience within either one of the following corporate-sectors: Life Sciences, Technology, Telecoms and Media, Consumer Retail or Energy and Industrial Products, and ideally technical expertise in either one (but not necessarily all) of the following: Finance, Tax, Regulatory, Legal and/or Co-Sec Experience successfully delivering projects related to legal entity structural change, for example delivering M&A synergies such as post-merger integration projects, carve-out transactions or intra-group restructuring projects Prior experience and management of multi-disciplinary teams
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Nov 04, 2020
Full time
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2