Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Jul 16, 2020
Full time
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
Oct 09, 2018
Full time
Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team.
So who are we? We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries.
The role:
The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential.
This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders.
Key Accountabilities:
Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.
Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.
Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.
Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role.
Skills:
To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills. With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.
I'm currently working with a public sector organisation who are looking to expand the IT team with a service delivery manager. This is a great chance for an organised, proactive individual to take the next step in their career. Without a huge IT team in house, this organisation holds strong relationships with several third parties, managed service suppliers and consultancies. To keep the machine churning, the SDM will be involved managing these relationships in line with service level agreements. This is an interesting and varied role for a SDM with responsibilities in various areas of the organisation. Responsibilities: Manage 3rd parties suppliers in line with SLA's Contract observations Service level management Incident management and escalations Co-ordinate resolutions through to completion Previous experience in service delivery would be an advantage but not essential, the successful candidate will be able to show proficiency and management of the above responsibilities in a commercial or public sector setting. In return, a very competitive salary, and the opportunity to upskill in various areas. Not to mention excellent benefits and pension contributions. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 26, 2022
Full time
I'm currently working with a public sector organisation who are looking to expand the IT team with a service delivery manager. This is a great chance for an organised, proactive individual to take the next step in their career. Without a huge IT team in house, this organisation holds strong relationships with several third parties, managed service suppliers and consultancies. To keep the machine churning, the SDM will be involved managing these relationships in line with service level agreements. This is an interesting and varied role for a SDM with responsibilities in various areas of the organisation. Responsibilities: Manage 3rd parties suppliers in line with SLA's Contract observations Service level management Incident management and escalations Co-ordinate resolutions through to completion Previous experience in service delivery would be an advantage but not essential, the successful candidate will be able to show proficiency and management of the above responsibilities in a commercial or public sector setting. In return, a very competitive salary, and the opportunity to upskill in various areas. Not to mention excellent benefits and pension contributions. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Manchester, North West - WFH hybrid National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Manchester, Rochdale, Bury, Bolton, Warrington, Stockport, Oldham, Blackburn, Burnley, Wigan, St Helens, Macclesfield, Widnes, Sheffield, Huddersfield, Lancashire, Cheshire
Jan 26, 2022
Full time
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Manchester, North West - WFH hybrid National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Manchester, Rochdale, Bury, Bolton, Warrington, Stockport, Oldham, Blackburn, Burnley, Wigan, St Helens, Macclesfield, Widnes, Sheffield, Huddersfield, Lancashire, Cheshire
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Sheffield, South Yorkshire - WFH hybrid Professional, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Sheffield, Chesterfield, Derby, Barnsley, Doncaster, Rotherham, Wakefield, Worksop, Stockport and Manchester.
Jan 26, 2022
Full time
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Sheffield, South Yorkshire - WFH hybrid Professional, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Sheffield, Chesterfield, Derby, Barnsley, Doncaster, Rotherham, Wakefield, Worksop, Stockport and Manchester.
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Manchester - WFH hybrid - Manchester/NorthWest National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Manchester, Rochdale, Bury, Bolton, Warrington, Stockport, Oldham, Blackburn, Burnley, Wigan, St Helens, Macclesfield, Widnes, Sheffield, Huddersfield, Lancashire, Cheshire
Jan 26, 2022
Full time
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Manchester - WFH hybrid - Manchester/NorthWest National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day m management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Manchester, Rochdale, Bury, Bolton, Warrington, Stockport, Oldham, Blackburn, Burnley, Wigan, St Helens, Macclesfield, Widnes, Sheffield, Huddersfield, Lancashire, Cheshire
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Birmingham/West Midlands - WFH hybrid National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Birmingham, West Midlands, Stoke, Stafford, Telford, Burton upon Trent, Lichfield, Coventry, Redditch, Worcester, Leamington Spa, Tamworth.
Jan 26, 2022
Full time
Operations Manager/Development Manager - MS Server - (Professional Services/Legal) - Birmingham/West Midlands - WFH hybrid National, Professional Services organisation require an Operations Manager ideally from a Development background to join the SMT. As the Operations Manager/Development Manager you will be part of the IT Development Team where you will own the delivery of the Operations pillar where, as my client further digitises the business you will act as the conduit between the end user, vendors and the broader IT Development team, IT Management and Operations Directors where you will be accountable for the daily operations of the business, day to day management for core projects, line management of Operations colleagues and people development, ensuring team members are able to realise their potential. You will have broad development experience (MS SQL/T-SQL), project management and operations experience who is looking to take their career to the next level working with senior managers and stakeholders, it's a fast-paced organisation and Operations is the bedrock for everything they do so it's a great opportunity for an individual who relishes change, thrives in rapidly growing organisation, and is ready to get fully involved in delivering the work. You will have extensive experience of Microsoft SQL Server (and T-SQL), systems performance and monitoring, the ability to deliver in a fast-paced environment and proven experience in delivering simultaneous change/improvement projects and activities, a proven track record in effective facilitation and communication at multiple levels and have experience of either Agile or Waterfall methodologies. It's a unique environment, you are part of a one-team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment, a friendly, caring business, with little (if any) hierarchy and with a culture of positivity and transparency. This is a great opportunity to join one of the leading Professional Services organisations in Manchester city centre with a great salary plus excellent benefits. This role is commutable from Birmingham, West Midlands, Stoke, Stafford, Telford, Burton upon Trent, Lichfield, Coventry, Redditch, Worcester, Leamington Spa, Tamworth.
Agile Programme Manager with exceptional client-facing skills needed now by this thriving, global FS company. You must have a proven track record of effective delivery on large, complex FS programmes. Pensions systems experience ideal.
Jan 25, 2022
Full time
Agile Programme Manager with exceptional client-facing skills needed now by this thriving, global FS company. You must have a proven track record of effective delivery on large, complex FS programmes. Pensions systems experience ideal.
Software Development Manager, Bristol Remote first working with team meet ups in central Bristol 1 time per week I am working with a Bristol based company looking to scale their development team over the next 6-12 months. Following a large increase in hiring software developers the business has created this new opportunity for a software development manager to support a newly formed team. The business has a great "people first" culture and having worked with them for many years, I have first-hand experience of how passionate they are about supporting personal development. In this role you will work alongside industry SME's, technical leads, software developers and a range of non-technical stakeholders to support and improve delivery capability. Key focus areas: Managing and supporting a team of 15-20 software developers delivering against a pipeline of project work Working as part of a delivery practice with over development leads across web, mobile, data and applications development Engaging with senior technology stakeholders managing expectations on delivery roadmaps Supporting ongoing recruitment of new team members Experience working within an agile delivery environment (primarily scrum) Ideally comfortable leading developers working with a Java based technology stack (nice to have) Team technology stack: Microservices API integration Java/React.js AWS (Nice to have) Excellent benefits available including private healthcare, Critical Ilness, Spouse/Partner Life Assurance, 10% pension + more If interested, you can reach me on (see below)
Jan 22, 2022
Full time
Software Development Manager, Bristol Remote first working with team meet ups in central Bristol 1 time per week I am working with a Bristol based company looking to scale their development team over the next 6-12 months. Following a large increase in hiring software developers the business has created this new opportunity for a software development manager to support a newly formed team. The business has a great "people first" culture and having worked with them for many years, I have first-hand experience of how passionate they are about supporting personal development. In this role you will work alongside industry SME's, technical leads, software developers and a range of non-technical stakeholders to support and improve delivery capability. Key focus areas: Managing and supporting a team of 15-20 software developers delivering against a pipeline of project work Working as part of a delivery practice with over development leads across web, mobile, data and applications development Engaging with senior technology stakeholders managing expectations on delivery roadmaps Supporting ongoing recruitment of new team members Experience working within an agile delivery environment (primarily scrum) Ideally comfortable leading developers working with a Java based technology stack (nice to have) Team technology stack: Microservices API integration Java/React.js AWS (Nice to have) Excellent benefits available including private healthcare, Critical Ilness, Spouse/Partner Life Assurance, 10% pension + more If interested, you can reach me on (see below)
Applications Development Manager For one of our clients based in London, we are looking for an Applications Development Manager. The job purpose is to implement and challenge the technical roadmap for the web and mobile applications considering the Architecture Strategy as determined by Enterprise Architecture function, Digital Applications function and Business strategy. You will manage the development team, establish coding standards and principles where missing, drive and own a BAU roadmap for continuous upgrades, compatibility with new OS versions, establish KPIs to raise and maintain standards in the team and more. Job Type - Permanent Salary - £75,000 - 85,000 per annum Location - Flexible, main office is located in London City Centre Requirements: * Web/Mobile Development Experience (10+ years) * Experience in enterprise-level IT operations and support. * Delivery management & Release management experience * A broad and balanced understanding of IT capabilities, methods and technologies * Hands-on experience in either the web technologies: ReactJS, NodeJS, .NET, C# or mobile technologies: Xamarin, Android/iOS native with a good understanding of the other * Expertise in the cloud technologies and deployments, particularly in Azure Please apply for more details!
Jan 21, 2022
Full time
Applications Development Manager For one of our clients based in London, we are looking for an Applications Development Manager. The job purpose is to implement and challenge the technical roadmap for the web and mobile applications considering the Architecture Strategy as determined by Enterprise Architecture function, Digital Applications function and Business strategy. You will manage the development team, establish coding standards and principles where missing, drive and own a BAU roadmap for continuous upgrades, compatibility with new OS versions, establish KPIs to raise and maintain standards in the team and more. Job Type - Permanent Salary - £75,000 - 85,000 per annum Location - Flexible, main office is located in London City Centre Requirements: * Web/Mobile Development Experience (10+ years) * Experience in enterprise-level IT operations and support. * Delivery management & Release management experience * A broad and balanced understanding of IT capabilities, methods and technologies * Hands-on experience in either the web technologies: ReactJS, NodeJS, .NET, C# or mobile technologies: Xamarin, Android/iOS native with a good understanding of the other * Expertise in the cloud technologies and deployments, particularly in Azure Please apply for more details!
Delivery Lead/Delivery Manager Hybrid working Are you a highly competent Delivery Lead/Manager looking for your next big challenge? If this is you please read on... Skills/experience: Solid experience in a delivery leadership role in strong software and/or E-commerce environments Any E-commerce platform experience and bonus not a must Exposure to modern design approaches including componentized architectures, micro-services, and cloud services (preferably Azure). Strong ability to facilitate measurable improvements on large scale programmes of work Inspiring leadership style - ability to win hearts and minds! Proven experience working with all levels of stakeholders both business and technical Agile delivery/leadership experience The company: This is a highly confidential role. Full company details will be disclosed on application. Rest assured this is working for a well recognised fashion brand in the UK that has seen year on year growth over the past 5 years and is now about to embark on a massive digital transformation programme. Therefore lots of greenfield programmes of work to lead and play a major role in!
Jan 21, 2022
Full time
Delivery Lead/Delivery Manager Hybrid working Are you a highly competent Delivery Lead/Manager looking for your next big challenge? If this is you please read on... Skills/experience: Solid experience in a delivery leadership role in strong software and/or E-commerce environments Any E-commerce platform experience and bonus not a must Exposure to modern design approaches including componentized architectures, micro-services, and cloud services (preferably Azure). Strong ability to facilitate measurable improvements on large scale programmes of work Inspiring leadership style - ability to win hearts and minds! Proven experience working with all levels of stakeholders both business and technical Agile delivery/leadership experience The company: This is a highly confidential role. Full company details will be disclosed on application. Rest assured this is working for a well recognised fashion brand in the UK that has seen year on year growth over the past 5 years and is now about to embark on a massive digital transformation programme. Therefore lots of greenfield programmes of work to lead and play a major role in!
Methods are recruiting for a Programme Manager to join our team on a permanent basis. The post holder will be Home-based (this role will require regular UK travel and at times will need you to stay away from home). Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. The Programme Manager role is a senior client delivery role with responsibility for providing leadership in the design and delivery of major government change programmes and transferring knowledge as part of growing sustainable capability within the public sector. The post-holder will be part of the growing Change Delivery practice, reporting to the Head of Change Delivery and will be expected to work across the Change & Innovation Portfolio. The Change & Innovation Portfolio combines the skills and capabilities for designing and delivering digital transformation, combining tangible innovation and emerging technologies to deliver sustainable value to our public sector clients. It brings together the change and technology capabilities to design and deliver innovative solutions and services that enable clients to understand and capture the practical benefits of emerging technology, with the project and programme management expertise to deliver them. The ideal candidate will have at least ten years' experience working in major project and programme environments and will be able to evidence their own impact in successful delivery. In addition to demonstrable client engagement skills, successful applicants they will have a good understanding about the challenges faced in public sector delivery and an interest in sharing knowledge to support continuous improvement. The post holder Programme Manager will: Provide leadership, direction, support and ensure that work is properly attributed and completed to a sufficient quality. Build effective client relationships to be able to influence programme design and prioritisation of activity. Ensure the programme enables the targeted business benefits to be achieved by delivering the scope on time, within budget and to quality. Deliver the business objectives for the programme as a basis for resolving problems and conflicts of interest and making compromises prior to escalation. Manage programme level risks and issues, escalating where necessary and horizon scanning regularly Manage and monitor programme performance, progress against milestones, spend against budget and appropriateness and quality of work, and where necessary takes corrective action. Establish appropriate control and assurance mechanisms to ensure the appropriateness and quality of work. Monitor and advise on team performance, including 3rd party relationships and seeks to resolve problems with work or relationships between programme and business/IT staff. Design and manage efficient and effective programme meetings and oversee related project collaboration Constantly ensure programme plan is appropriate and aligned to relevant statutory and policy obligations. Ensure that all stakeholders are aware of and adhere to the overall programme reporting and governance structure. Manage stakeholders and communication plans to secure commitment and input to the programme Ensure constraints, assumptions and dependencies are captured and managed to deliver a solution that meets business requirements and facilitate engagement between the programme and related business operations Govern delivery through agreed boards accountable at programme and portfolio levels and ensure business review and signoff of deliverables. Ideal candidates will demonstrate: The management of a large and diverse stakeholder group, including responsibility for communication and engagement of the group at senior stakeholder levels. Strong and effective change management experience ensuring effective quality assurance and the overall integrity of the programme. The capability to define and deliver in complex programme environments, and will bring leading practice, proven tools, templates, and next generation methodologies to support the ongoing success of the project. Relevant experience in the priority domains, such as complex senior stakeholder management, Digital transformation, Change and Agile programmes. Ability to deliver at pace and under pressure. Experience leading major change with experience designing and implementing a structured approach to delivery and take up of new ways of working that are underpinned by the introduction of new technology and associated business processes. Be a confident communicator carrying influence and authority. Desirable skills and experience: Previous experience directing large multi-disciplinary technical teams across disparate locations. Effective negotiation and resource planning. Experience of public sector We are keen to move quickly and secure the right person for this role. For a confidential chat, please apply below or contact me on the details below. Programme Manager | Program Manager | Prog Mgmt | Change and Innovation | Senior Programme Manager | Consultancy
Jan 20, 2022
Full time
Methods are recruiting for a Programme Manager to join our team on a permanent basis. The post holder will be Home-based (this role will require regular UK travel and at times will need you to stay away from home). Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. The Programme Manager role is a senior client delivery role with responsibility for providing leadership in the design and delivery of major government change programmes and transferring knowledge as part of growing sustainable capability within the public sector. The post-holder will be part of the growing Change Delivery practice, reporting to the Head of Change Delivery and will be expected to work across the Change & Innovation Portfolio. The Change & Innovation Portfolio combines the skills and capabilities for designing and delivering digital transformation, combining tangible innovation and emerging technologies to deliver sustainable value to our public sector clients. It brings together the change and technology capabilities to design and deliver innovative solutions and services that enable clients to understand and capture the practical benefits of emerging technology, with the project and programme management expertise to deliver them. The ideal candidate will have at least ten years' experience working in major project and programme environments and will be able to evidence their own impact in successful delivery. In addition to demonstrable client engagement skills, successful applicants they will have a good understanding about the challenges faced in public sector delivery and an interest in sharing knowledge to support continuous improvement. The post holder Programme Manager will: Provide leadership, direction, support and ensure that work is properly attributed and completed to a sufficient quality. Build effective client relationships to be able to influence programme design and prioritisation of activity. Ensure the programme enables the targeted business benefits to be achieved by delivering the scope on time, within budget and to quality. Deliver the business objectives for the programme as a basis for resolving problems and conflicts of interest and making compromises prior to escalation. Manage programme level risks and issues, escalating where necessary and horizon scanning regularly Manage and monitor programme performance, progress against milestones, spend against budget and appropriateness and quality of work, and where necessary takes corrective action. Establish appropriate control and assurance mechanisms to ensure the appropriateness and quality of work. Monitor and advise on team performance, including 3rd party relationships and seeks to resolve problems with work or relationships between programme and business/IT staff. Design and manage efficient and effective programme meetings and oversee related project collaboration Constantly ensure programme plan is appropriate and aligned to relevant statutory and policy obligations. Ensure that all stakeholders are aware of and adhere to the overall programme reporting and governance structure. Manage stakeholders and communication plans to secure commitment and input to the programme Ensure constraints, assumptions and dependencies are captured and managed to deliver a solution that meets business requirements and facilitate engagement between the programme and related business operations Govern delivery through agreed boards accountable at programme and portfolio levels and ensure business review and signoff of deliverables. Ideal candidates will demonstrate: The management of a large and diverse stakeholder group, including responsibility for communication and engagement of the group at senior stakeholder levels. Strong and effective change management experience ensuring effective quality assurance and the overall integrity of the programme. The capability to define and deliver in complex programme environments, and will bring leading practice, proven tools, templates, and next generation methodologies to support the ongoing success of the project. Relevant experience in the priority domains, such as complex senior stakeholder management, Digital transformation, Change and Agile programmes. Ability to deliver at pace and under pressure. Experience leading major change with experience designing and implementing a structured approach to delivery and take up of new ways of working that are underpinned by the introduction of new technology and associated business processes. Be a confident communicator carrying influence and authority. Desirable skills and experience: Previous experience directing large multi-disciplinary technical teams across disparate locations. Effective negotiation and resource planning. Experience of public sector We are keen to move quickly and secure the right person for this role. For a confidential chat, please apply below or contact me on the details below. Programme Manager | Program Manager | Prog Mgmt | Change and Innovation | Senior Programme Manager | Consultancy
This is a new position which means we are looking for a motivated and enthusiastic Cyber Security Manager to help establish and develop good practice within the service and the wider Authority. The role offers the opportunity for hybrid working in a flexible service.
The post holder will become the Authority’s expert in Cyber Security. They will have responsibility for the effective operational management of the Cyber Security agenda across the Authority, ensuring the protection of IT Systems utilised to support customer and back-office functions. This person is expected to become expert in and up to date with policies, procedures, legislation, and good practice surrounding Cyber Security.
This is a varied hands-on role that involves working closely with all areas of ICT Services and the wider organisation to promote and develop a security first approach and practice.
You will support the ICT Service teams in strategic security projects focusing on patching and vulnerability management.
Responsibilities / Essential Skills
Reporting to the Head of Digital and Technology, you will be responsible for driving and implementing security initiatives to protect the business from security threats and cyber-attacks, delivering best practice security controls and processes
Establish and execute the security strategy for the development of information security technologies, cyber risk management and policies and practices while ensuring information security and compliance within applicable regulations
Providing hands-on leadership in risk identification to accurately map out critical security issues and recommendations
Plan and manage security testing and simulations, including red assessments and phishing simulations.
Investigate and respond to breaches or incidents, including impact analysis and recommendations for avoiding similar vulnerabilities
Scheduling and conducting periodic security assessments, including desktop and red team exercises.
Proven experience of strategically leading security operations.
Ability to communicate at all levels (technical / non-technical) with clarity and precision, both written and verbally.
Ideally hold at least one Security Compliance certification (CISSP, CEH, CISM)
Main Skills/ Requirements:
Security Incident Management and Crisis Management experience
Sound knowledge and experience with compliance frameworks such as NIST, MITRE ATT&CK, and PCI DSS
Experience with SIEM systems
Scripting with Python and/or PowerShell
Experience of Data Leakage prevention strategies
Excellent understanding across multiple technology areas - Networking, Operating Systems (Windows, Linux, and Mac), Application Security, AWS.
Experience leading investigations, threat hunting and writing playbooks.
Knowledge of Mitre security framework, NIST standards and Controls, ISO27001 and PCI-DSS
Knowledge of Microsoft Azure Sentinel and Defender Advanced Threat Protection.
Knowledge of Microsoft Active Directory.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
Oct 01, 2021
Full time
This is a new position which means we are looking for a motivated and enthusiastic Cyber Security Manager to help establish and develop good practice within the service and the wider Authority. The role offers the opportunity for hybrid working in a flexible service.
The post holder will become the Authority’s expert in Cyber Security. They will have responsibility for the effective operational management of the Cyber Security agenda across the Authority, ensuring the protection of IT Systems utilised to support customer and back-office functions. This person is expected to become expert in and up to date with policies, procedures, legislation, and good practice surrounding Cyber Security.
This is a varied hands-on role that involves working closely with all areas of ICT Services and the wider organisation to promote and develop a security first approach and practice.
You will support the ICT Service teams in strategic security projects focusing on patching and vulnerability management.
Responsibilities / Essential Skills
Reporting to the Head of Digital and Technology, you will be responsible for driving and implementing security initiatives to protect the business from security threats and cyber-attacks, delivering best practice security controls and processes
Establish and execute the security strategy for the development of information security technologies, cyber risk management and policies and practices while ensuring information security and compliance within applicable regulations
Providing hands-on leadership in risk identification to accurately map out critical security issues and recommendations
Plan and manage security testing and simulations, including red assessments and phishing simulations.
Investigate and respond to breaches or incidents, including impact analysis and recommendations for avoiding similar vulnerabilities
Scheduling and conducting periodic security assessments, including desktop and red team exercises.
Proven experience of strategically leading security operations.
Ability to communicate at all levels (technical / non-technical) with clarity and precision, both written and verbally.
Ideally hold at least one Security Compliance certification (CISSP, CEH, CISM)
Main Skills/ Requirements:
Security Incident Management and Crisis Management experience
Sound knowledge and experience with compliance frameworks such as NIST, MITRE ATT&CK, and PCI DSS
Experience with SIEM systems
Scripting with Python and/or PowerShell
Experience of Data Leakage prevention strategies
Excellent understanding across multiple technology areas - Networking, Operating Systems (Windows, Linux, and Mac), Application Security, AWS.
Experience leading investigations, threat hunting and writing playbooks.
Knowledge of Mitre security framework, NIST standards and Controls, ISO27001 and PCI-DSS
Knowledge of Microsoft Azure Sentinel and Defender Advanced Threat Protection.
Knowledge of Microsoft Active Directory.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Nov 04, 2020
Full time
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
