7 jobs found in Morecambe

Company description: EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK's largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees. Job description: The Opportunity Nuclear Site IT Services Specialist, Heysham 1, £33,416 - £51,215 depending on experience. Nuclear Site IT Services is part of the Generation Information Systems team supporting corporate IT within Generation (Nuclear). The Site IT Specialist will be part of the Heysham 1 Nuclear Site IT Services team with a primary focus of supporting the business IT requirements of staff working on Heysham 1 nuclear power station. The specialist may be requested to provide additional support to Heysham 2 site as directed by the team leader depending on workload and resource availability. Reporting to the Nuclear Site IT Services Team Leader, the specialist will provide IT support at 1st and 2nd line level, in accordance with the Service Level Agreements. The specialist will also work with the Site IT team to help manage and deliver IT services via service requests and IT projects managed both on site and from centre. The Person You will: Provide 1st and 2nd line IT support in a highly regulated environment Work effectively and productively with 3rd line support and IT partners Resolve local IT issues and deliver additional IT-related services professionally and efficiently while maintaining a high degree of customer service Maintain the local end user computing hardware environment on station (PC, laptop, printer, scanner etc) Maintenance of station-based IT infrastructure in conjunction with centrally-based resolving teams and hardware maintainers (Cisco network environment & HP Wintel and NetApp server and storage) Monitor, and challenge where necessary, the quality and consistency of IT services delivered to Generation (Nuclear Operations). Deliver system health through a systematic approach to house-keeping, systems administration and support Approval of 'change' to IT systems, supporting Generation (Nuclear Operations) for the station Working in support of significant station activities, such as outage preparations Participating in delivering the IT requirement for station projects, and providing site-based assistance for centrally managed projects Adhere to the Asset Management process for desktop hardware on their station The Skills As a minimum, applicants will have a relevant HNC such as Computing, Engineering or Science (or equivalent). Please make it clear how you meet this requirement when applying. You will also have: Experience in IT service delivery and operational support in SME or large, heterogeneous environments ITIL v3 (or v4) Foundation certified or sufficient evidence of working and supporting IT services within the ITIL best practice framework Competent and experienced in support of MS Windows XP, Windows 7 & Windows 10 PCs/Laptops/tablets and MS Office products in a MS Windows Server 2012 environment. A good understanding of LAN infrastructure and topologies, and installation and support of peripheral devices. A working understanding of IT and information security principles Confidence in problem solving & root cause analysis Excellent customer facing skills and be able to work independently and as part of a team. Must be dynamic, have high standards and integrity and be a good communicator. Desirable additional qualifications: Microsoft, Cisco, CompTIA Experience in Prince 2 or equivalent project management exposure, while not essential, would be highly beneficial. Competitive salary and benefits The salary range is between £33,416 - £51,215 with terms and conditions covered by the EDF Energy Nuclear Generation Company Agreement. The starting salary for this appointment will be dependent on your existing salary, competence, experience and qualifications. You will receive 28 days annual holiday plus bank holidays, incremental and competency based progression, a career average company pension scheme, access to benefits. Employees are encouraged to use the programme to participate and engage with the local communities EDF services. Why EDF Energy? EDF is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK's largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses, and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees...... click apply for full job details