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144 jobs found in Massachusetts

Prospect Management Analyst
University of Massachusetts Amherst Foundation Hadley, Massachusetts
Job Description: Job Description About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location: This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll doIn partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues.Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers.Regularly review and manage prospect holding pools to determine when assignments to fundraisers are in and/or lead portfolio review sessions with fundraisers and prospect researchers.Implement methods to evaluate portfolio productivity and fundraiser activities/ analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action.Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output.Provide proposal-related support to fundraisers, including proposal pipeline processes and development.Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate care with confidential donor information, including when using approved AI and analytics tools.Establish a strong partnership and open communication with fundraisers and other UMAF colleagues.Contribute to the improvement of processes and procedures for the prospect development team.Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment.Assist with training and work oversight of student workers, as needed.Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days.4-day summer work week.401(k) plan. You contribute 5% and receive a 10% insurance packages for medical, dental, and vision.16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave.Learn more about our benefits. Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PI9b59d2125add-7382
07/11/2026
Full time
Job Description: Job Description About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location: This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll doIn partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues.Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers.Regularly review and manage prospect holding pools to determine when assignments to fundraisers are in and/or lead portfolio review sessions with fundraisers and prospect researchers.Implement methods to evaluate portfolio productivity and fundraiser activities/ analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action.Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output.Provide proposal-related support to fundraisers, including proposal pipeline processes and development.Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate care with confidential donor information, including when using approved AI and analytics tools.Establish a strong partnership and open communication with fundraisers and other UMAF colleagues.Contribute to the improvement of processes and procedures for the prospect development team.Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment.Assist with training and work oversight of student workers, as needed.Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days.4-day summer work week.401(k) plan. You contribute 5% and receive a 10% insurance packages for medical, dental, and vision.16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave.Learn more about our benefits. Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PI9b59d2125add-7382
Prospect Management Analyst
University of Massachusetts Amherst Foundation Northampton, Massachusetts
Job Description: Job Description About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location: This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll doIn partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues.Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers.Regularly review and manage prospect holding pools to determine when assignments to fundraisers are in and/or lead portfolio review sessions with fundraisers and prospect researchers.Implement methods to evaluate portfolio productivity and fundraiser activities/ analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action.Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output.Provide proposal-related support to fundraisers, including proposal pipeline processes and development.Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate care with confidential donor information, including when using approved AI and analytics tools.Establish a strong partnership and open communication with fundraisers and other UMAF colleagues.Contribute to the improvement of processes and procedures for the prospect development team.Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment.Assist with training and work oversight of student workers, as needed.Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days.4-day summer work week.401(k) plan. You contribute 5% and receive a 10% insurance packages for medical, dental, and vision.16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave.Learn more about our benefits. Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PI9b59d2125add-7382
07/11/2026
Full time
Job Description: Job Description About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location: This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll doIn partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues.Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers.Regularly review and manage prospect holding pools to determine when assignments to fundraisers are in and/or lead portfolio review sessions with fundraisers and prospect researchers.Implement methods to evaluate portfolio productivity and fundraiser activities/ analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action.Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output.Provide proposal-related support to fundraisers, including proposal pipeline processes and development.Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate care with confidential donor information, including when using approved AI and analytics tools.Establish a strong partnership and open communication with fundraisers and other UMAF colleagues.Contribute to the improvement of processes and procedures for the prospect development team.Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment.Assist with training and work oversight of student workers, as needed.Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days.4-day summer work week.401(k) plan. You contribute 5% and receive a 10% insurance packages for medical, dental, and vision.16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave.Learn more about our benefits. Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PI9b59d2125add-7382
Application Builder, Ring Software Product Builders
Amazon.com Services LLC North Reading, Massachusetts
Job Description: The Ring team is looking for a passionate and talented Android Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing mobile applications that interact seamlessly with our devices and delight our customers. You will join a team that owns some of the most important functionality in the Ring app. With a huge audience and an exciting roadmap, this is a rare opportunity to shape the community experience for millions of users. Our goal is to provide the best possible experience to our customers, building solutions and supporting new products that help Ring on their mission to make neighborhoods safer. Key job responsibilities - Lead the technical design and building of major features for Ring mobile applications - Lead the development of our application architecture and resolve architecture deficiencies - Develop features and solve complex problems using Android Studio, Kotlin, AI, and a variety of other tooling - Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile teams to create, and deliver new features - Ensure operational excellence by resolving application issues and fix bugs - Help maintain code quality, organization, and automatization - Use AI to deliver features efficiently - this can include creating features, unit tests, generate code, documents, tickets, resolve defects, optimize code, and much more - Develop the best in your fellow builders A day in the life - Develop features which are used by millions of customers each day - Get to use the latest and greatest AI technologies in order to deliver high quality features - Have an opportunity to support and influence key decisions within the mobile platform and promote best coding practices - Work closely with other team members to ensure new features are implemented in extensible, maintainable ways - Regularly work with backend developers to help support how our app integrates with back-end services - Write well-tested code using modern architectural principles About the team Ring is a team of builders that proudly develops connected consumer products completely in house using a fast paced and efficient process. Acquired by Amazon, we love seeing Ring on the home page, in retail stores, and in the homes of millions of users. We combine our startup culture with the resources and scale of Amazon to create a fun, and rewarding place to work. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MA, North Reading - 168 400.00 USD annually
07/11/2026
Full time
Job Description: The Ring team is looking for a passionate and talented Android Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing mobile applications that interact seamlessly with our devices and delight our customers. You will join a team that owns some of the most important functionality in the Ring app. With a huge audience and an exciting roadmap, this is a rare opportunity to shape the community experience for millions of users. Our goal is to provide the best possible experience to our customers, building solutions and supporting new products that help Ring on their mission to make neighborhoods safer. Key job responsibilities - Lead the technical design and building of major features for Ring mobile applications - Lead the development of our application architecture and resolve architecture deficiencies - Develop features and solve complex problems using Android Studio, Kotlin, AI, and a variety of other tooling - Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile teams to create, and deliver new features - Ensure operational excellence by resolving application issues and fix bugs - Help maintain code quality, organization, and automatization - Use AI to deliver features efficiently - this can include creating features, unit tests, generate code, documents, tickets, resolve defects, optimize code, and much more - Develop the best in your fellow builders A day in the life - Develop features which are used by millions of customers each day - Get to use the latest and greatest AI technologies in order to deliver high quality features - Have an opportunity to support and influence key decisions within the mobile platform and promote best coding practices - Work closely with other team members to ensure new features are implemented in extensible, maintainable ways - Regularly work with backend developers to help support how our app integrates with back-end services - Write well-tested code using modern architectural principles About the team Ring is a team of builders that proudly develops connected consumer products completely in house using a fast paced and efficient process. Acquired by Amazon, we love seeing Ring on the home page, in retail stores, and in the homes of millions of users. We combine our startup culture with the resources and scale of Amazon to create a fun, and rewarding place to work. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MA, North Reading - 168 400.00 USD annually
Application Builder, Ring Software Product Builders
Amazon.com Services LLC Cambridge, Massachusetts
Job Description: The Ring team is looking for a passionate and talented Android Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing mobile applications that interact seamlessly with our devices and delight our customers. You will join a team that owns some of the most important functionality in the Ring app. With a huge audience and an exciting roadmap, this is a rare opportunity to shape the community experience for millions of users. Our goal is to provide the best possible experience to our customers, building solutions and supporting new products that help Ring on their mission to make neighborhoods safer. Key job responsibilities - Lead the technical design and building of major features for Ring mobile applications - Lead the development of our application architecture and resolve architecture deficiencies - Develop features and solve complex problems using Android Studio, Kotlin, AI, and a variety of other tooling - Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile teams to create, and deliver new features - Ensure operational excellence by resolving application issues and fix bugs - Help maintain code quality, organization, and automatization - Use AI to deliver features efficiently - this can include creating features, unit tests, generate code, documents, tickets, resolve defects, optimize code, and much more - Develop the best in your fellow builders A day in the life - Develop features which are used by millions of customers each day - Get to use the latest and greatest AI technologies in order to deliver high quality features - Have an opportunity to support and influence key decisions within the mobile platform and promote best coding practices - Work closely with other team members to ensure new features are implemented in extensible, maintainable ways - Regularly work with backend developers to help support how our app integrates with back-end services - Write well-tested code using modern architectural principles About the team Ring is a team of builders that proudly develops connected consumer products completely in house using a fast paced and efficient process. Acquired by Amazon, we love seeing Ring on the home page, in retail stores, and in the homes of millions of users. We combine our startup culture with the resources and scale of Amazon to create a fun, and rewarding place to work. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MA, North Reading - 168 400.00 USD annually
07/11/2026
Full time
Job Description: The Ring team is looking for a passionate and talented Android Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing mobile applications that interact seamlessly with our devices and delight our customers. You will join a team that owns some of the most important functionality in the Ring app. With a huge audience and an exciting roadmap, this is a rare opportunity to shape the community experience for millions of users. Our goal is to provide the best possible experience to our customers, building solutions and supporting new products that help Ring on their mission to make neighborhoods safer. Key job responsibilities - Lead the technical design and building of major features for Ring mobile applications - Lead the development of our application architecture and resolve architecture deficiencies - Develop features and solve complex problems using Android Studio, Kotlin, AI, and a variety of other tooling - Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile teams to create, and deliver new features - Ensure operational excellence by resolving application issues and fix bugs - Help maintain code quality, organization, and automatization - Use AI to deliver features efficiently - this can include creating features, unit tests, generate code, documents, tickets, resolve defects, optimize code, and much more - Develop the best in your fellow builders A day in the life - Develop features which are used by millions of customers each day - Get to use the latest and greatest AI technologies in order to deliver high quality features - Have an opportunity to support and influence key decisions within the mobile platform and promote best coding practices - Work closely with other team members to ensure new features are implemented in extensible, maintainable ways - Regularly work with backend developers to help support how our app integrates with back-end services - Write well-tested code using modern architectural principles About the team Ring is a team of builders that proudly develops connected consumer products completely in house using a fast paced and efficient process. Acquired by Amazon, we love seeing Ring on the home page, in retail stores, and in the homes of millions of users. We combine our startup culture with the resources and scale of Amazon to create a fun, and rewarding place to work. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MA, North Reading - 168 400.00 USD annually
Information Technology Auditor
MassMutual Boston, Massachusetts
Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Technology Auditor
MassMutual Springfield, Massachusetts
Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Product Owner - Digital Domains
MassMutual Springfield, Massachusetts
Product Owner, Digital Domains Shared Services & Enablement Full-time, Springfield, MA The Opportunity As a Product Owner within Shared Services & Enablement, you will support the strategy and evolution critical enterprise domains, specifically our Digital Domains. You will translate enterprise priorities into a clear vision, roadmap, and prioritized capabilities that drive measurable business outcomes. This role requires strong collaboration across Operations, Technology, and enterprise partners and includes regular interaction with senior leadership to communicate progress, priorities, and value delivered. The Team The Shared Services & Enablement Team is a highly collaborative group that drives engagement strategy across the enterprise. The Product Owner will shape the long term vision for how MassMutual equips its advisors and delivers service to customers. This role blends strategic thinking, cross functional leadership, product planning, and operational alignment to ensure that large scale initiatives deliver meaningful, future ready capabilities that elevate the overall service experience. The Impact The Digital Domains Product Owner is responsible for shaping the strategy and evolution of MassMutual's advisor- and client-facing ecosystem, including the tools, platforms, and experiences that support engagement, servicing, and relationship management across the enterprise. Success in this role is demonstrated through strong contribution to the domain strategy and roadmap, delivering capabilities that drive measurable value and adoption, and ensuring clear alignment across stakeholders. This domain requires strong familiarity with customer and advisor experience design, including how users interact across channels and platforms to complete end-to-end journeys. Experience leveraging data and analytics to inform decisions, measure adoption, and continuously improve workflows and experience outcomes is highly valuable. The role also benefits from an understanding of business workflows, process design, and opportunities to drive simplification and automation, ensuring capabilities improve both user experience and operational efficiency. Experience working across digital ecosystems and interconnected platforms is critical, as this role will help align fragmented capabilities into a more unified, scalable, and seamless experience for advisors, their teams, and clients. Key responsibilities include, but are not limited to: Support development of domain strategies, vision, and roadmaps Translate enterprise priorities into actionable product features Track adoption, performance, and value metrics Support prioritization and tradeoff decisions Prepare materials for senior leadership engagement Collaborate across Operations, Technology, Risk, Legal, and Compliance Minimum Qualifications Bachelor's degree or 6+ years of work experience in business consulting or project management in lieu of degree 5+ years of experience in product ownership, strategy, or consulting Ideal Qualifications Strong communication and stakeholder management skills Experience supporting digital product strategy, preferably for advisor-facing and client-facing portals Familiarity with advisor and client portal ecosystems, including authentication, navigation, self-service capabilities, and end-to-end digital journeys Ability to translate advisor, client, and business needs into clear product priorities that improve usability, adoption, and servicing outcomes Experience partnering across Operations, Technology, UX, and data teams to deliver seamless digital experiences across interconnected platforms Strong understanding of digital experience metrics, user behavior, and analytics to inform prioritization and continuous improvement Experience with digital signature capabilities and signature workflows, including platforms such as DocuSign, to support secure, compliant, and streamlined advisor and client transactions Experience leading eForms and forms digitization efforts that simplify intake, reduce manual processing, and improve end-to-end digital servicing experiences What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Product Owner, Digital Domains Shared Services & Enablement Full-time, Springfield, MA The Opportunity As a Product Owner within Shared Services & Enablement, you will support the strategy and evolution critical enterprise domains, specifically our Digital Domains. You will translate enterprise priorities into a clear vision, roadmap, and prioritized capabilities that drive measurable business outcomes. This role requires strong collaboration across Operations, Technology, and enterprise partners and includes regular interaction with senior leadership to communicate progress, priorities, and value delivered. The Team The Shared Services & Enablement Team is a highly collaborative group that drives engagement strategy across the enterprise. The Product Owner will shape the long term vision for how MassMutual equips its advisors and delivers service to customers. This role blends strategic thinking, cross functional leadership, product planning, and operational alignment to ensure that large scale initiatives deliver meaningful, future ready capabilities that elevate the overall service experience. The Impact The Digital Domains Product Owner is responsible for shaping the strategy and evolution of MassMutual's advisor- and client-facing ecosystem, including the tools, platforms, and experiences that support engagement, servicing, and relationship management across the enterprise. Success in this role is demonstrated through strong contribution to the domain strategy and roadmap, delivering capabilities that drive measurable value and adoption, and ensuring clear alignment across stakeholders. This domain requires strong familiarity with customer and advisor experience design, including how users interact across channels and platforms to complete end-to-end journeys. Experience leveraging data and analytics to inform decisions, measure adoption, and continuously improve workflows and experience outcomes is highly valuable. The role also benefits from an understanding of business workflows, process design, and opportunities to drive simplification and automation, ensuring capabilities improve both user experience and operational efficiency. Experience working across digital ecosystems and interconnected platforms is critical, as this role will help align fragmented capabilities into a more unified, scalable, and seamless experience for advisors, their teams, and clients. Key responsibilities include, but are not limited to: Support development of domain strategies, vision, and roadmaps Translate enterprise priorities into actionable product features Track adoption, performance, and value metrics Support prioritization and tradeoff decisions Prepare materials for senior leadership engagement Collaborate across Operations, Technology, Risk, Legal, and Compliance Minimum Qualifications Bachelor's degree or 6+ years of work experience in business consulting or project management in lieu of degree 5+ years of experience in product ownership, strategy, or consulting Ideal Qualifications Strong communication and stakeholder management skills Experience supporting digital product strategy, preferably for advisor-facing and client-facing portals Familiarity with advisor and client portal ecosystems, including authentication, navigation, self-service capabilities, and end-to-end digital journeys Ability to translate advisor, client, and business needs into clear product priorities that improve usability, adoption, and servicing outcomes Experience partnering across Operations, Technology, UX, and data teams to deliver seamless digital experiences across interconnected platforms Strong understanding of digital experience metrics, user behavior, and analytics to inform prioritization and continuous improvement Experience with digital signature capabilities and signature workflows, including platforms such as DocuSign, to support secure, compliant, and streamlined advisor and client transactions Experience leading eForms and forms digitization efforts that simplify intake, reduce manual processing, and improve end-to-end digital servicing experiences What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
SAP Security & Authorization Engineer
MassMutual Boston, Massachusetts
The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Third-Party Risk Consultant
MassMutual Boston, Massachusetts
Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
IBOR Business Systems Analyst - Investment Management Technology
MassMutual Boston, Massachusetts
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Third-Party Risk Consultant
MassMutual Springfield, Massachusetts
Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
SAP Security & Authorization Engineer
MassMutual Springfield, Massachusetts
The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Project Manager, Finance Technology Team
MassMutual Boston, Massachusetts
Full-Time, Springfield or Boston (Hybrid) The Opportunity You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Senior Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholders. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholder. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Minimum Qualifications Bachelor's degree in Finance, Accounting, Information Systems, or Actuarial Science. 8+ years managing and driving the execution of complex projects 6+ years of Agile product delivery experience 6+ years if experience with driving the execution of technology PM Certification (PMP and/or Agile Scrum Master) Authorized to work in the United States without requiring sponsorship now or in the future The Ideal Qualifications 10+ years managing and driving the execution of complex projects Expert with project management tools and techniques, such as JIRA, Confluence, Scrum and Kanban Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams Skilled in applying judgment to balance process compliance with achievement of business objectives Experience in/working in partnership with technical roles, such as an engineers, developers, data scientists, etc. Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables Ability to assess a project's scope and the team's ability to execute Outcome oriented with the ability to drill down from the big picture to process details Ability to communicate objectives, plans, status, and results clearly Strong leadership skills and influencer Ability to collaborate across diverse teams and organizations Strong organizational skills and detail oriented Solid grasp of software technologies and stacks Proven track record of analytical and problem-solving skills. A solid understanding of Financial Accounting Systems and knowledge of accounting principles, reporting, and budgeting Strong data analysis skills for extracting insights from financial data Proficiency in data visualization tools and reporting software is also important. Experience integrating financial systems with actuarial, policy administration, and claims platforms. Experience working with projects related to SAP, any other ERPs, Treasury products such as Kyriba or SAP AP/S/4 HANA. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. Experience with using AI solutions and tools such as Claude, Copilot or any other tools that leverage these tools for efficient work output. What to Expect as Part of MassMutual and the Team Regular meetings with the Corporate Technology Team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/10/2026
Full time
Full-Time, Springfield or Boston (Hybrid) The Opportunity You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Senior Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholders. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholder. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Minimum Qualifications Bachelor's degree in Finance, Accounting, Information Systems, or Actuarial Science. 8+ years managing and driving the execution of complex projects 6+ years of Agile product delivery experience 6+ years if experience with driving the execution of technology PM Certification (PMP and/or Agile Scrum Master) Authorized to work in the United States without requiring sponsorship now or in the future The Ideal Qualifications 10+ years managing and driving the execution of complex projects Expert with project management tools and techniques, such as JIRA, Confluence, Scrum and Kanban Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams Skilled in applying judgment to balance process compliance with achievement of business objectives Experience in/working in partnership with technical roles, such as an engineers, developers, data scientists, etc. Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables Ability to assess a project's scope and the team's ability to execute Outcome oriented with the ability to drill down from the big picture to process details Ability to communicate objectives, plans, status, and results clearly Strong leadership skills and influencer Ability to collaborate across diverse teams and organizations Strong organizational skills and detail oriented Solid grasp of software technologies and stacks Proven track record of analytical and problem-solving skills. A solid understanding of Financial Accounting Systems and knowledge of accounting principles, reporting, and budgeting Strong data analysis skills for extracting insights from financial data Proficiency in data visualization tools and reporting software is also important. Experience integrating financial systems with actuarial, policy administration, and claims platforms. Experience working with projects related to SAP, any other ERPs, Treasury products such as Kyriba or SAP AP/S/4 HANA. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. Experience with using AI solutions and tools such as Claude, Copilot or any other tools that leverage these tools for efficient work output. What to Expect as Part of MassMutual and the Team Regular meetings with the Corporate Technology Team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Johnson Controls
Systems Design Assistant
Johnson Controls Lynnfield, Massachusetts
Job Description Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive pay. Paid vacation/holidays/sick time. Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. Extensive product and on the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Providing Scheduling and management support. JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in a Life at Johnson Controls Engineering Roles What you will do Support of all Project Engineering tasks. Provide support to Systems Engineers and System Designers in performing Hardware and Software engineering activities. Create, monitor and edit engineering spreadsheets. Review project documentation and support engineers in deciphering data. Provide our customers with the highest level of service to solve engineering inefficiencies and resolve related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service. How you will do it Prepare & maintain engineering spreadsheets relating to hardware and software deliverables Support Hardware & Software Engineers is the creation of hardware and software submittals. Keeps management and JCI contractor or customer informed of job progress and issues. Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation. Document changes and provide information for as-built documentation. Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety. Provide recommendations and solutions to ensure engineering is running efficiently. Provide documentation to support recommendations and solutions. What we look for Required Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 1 year experience in servicing electronic and/or mechanical systems in the HVAC industry. Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques. Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner. Ability to explain technical information to technical and non-technical people. Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site. PC experience required and the ability to program HVAC related software. HIRING HOURLY RANGE: $21-$31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
07/10/2026
Full time
Job Description Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive pay. Paid vacation/holidays/sick time. Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. Extensive product and on the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Providing Scheduling and management support. JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in a Life at Johnson Controls Engineering Roles What you will do Support of all Project Engineering tasks. Provide support to Systems Engineers and System Designers in performing Hardware and Software engineering activities. Create, monitor and edit engineering spreadsheets. Review project documentation and support engineers in deciphering data. Provide our customers with the highest level of service to solve engineering inefficiencies and resolve related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service. How you will do it Prepare & maintain engineering spreadsheets relating to hardware and software deliverables Support Hardware & Software Engineers is the creation of hardware and software submittals. Keeps management and JCI contractor or customer informed of job progress and issues. Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation. Document changes and provide information for as-built documentation. Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety. Provide recommendations and solutions to ensure engineering is running efficiently. Provide documentation to support recommendations and solutions. What we look for Required Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 1 year experience in servicing electronic and/or mechanical systems in the HVAC industry. Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques. Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner. Ability to explain technical information to technical and non-technical people. Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site. PC experience required and the ability to program HVAC related software. HIRING HOURLY RANGE: $21-$31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Prospect Management Analyst
University of Massachusetts Amherst Foundation Hadley, Massachusetts
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll do In partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues. Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers. Regularly review and manage prospect holding pools to determine when assignments to fundraisers are appropriate. Participate in and/or lead portfolio review sessions with fundraisers and prospect researchers. Implement methods to evaluate portfolio productivity and fundraiser activities/strategies. Apply analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action. Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output. Provide proposal-related support to fundraisers, including proposal pipeline processes and development. Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate. Exercise appropriate care with confidential donor information, including when using approved AI and analytics tools. Establish a strong partnership and open communication with fundraisers and other UMAF colleagues. Contribute to the improvement of processes and procedures for the prospect development team. Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment. Assist with training and work oversight of student workers, as needed. Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PIfb780d7bb1d7-7382
07/09/2026
Full time
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role Reporting to the Executive Director of Prospect Development, the Prospect Management Analyst is a member of a team responsible for maximizing the fundraising potential of portfolios, including the strategic alignment of gift officer portfolios, incorporating identified strategies and plans, progress tracking through the donor cycle, and accurate reporting towards goals, as well as managing a move management system to drive progress towards the successful completion of all planned solicitations. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire What you'll do In partnership with the Prospect Research team, provide support to inform prospect management strategies for fundraising colleagues. Build and maintain fundraiser portfolios, ensuring that top prospects are actively managed by fundraisers. Regularly review and manage prospect holding pools to determine when assignments to fundraisers are appropriate. Participate in and/or lead portfolio review sessions with fundraisers and prospect researchers. Implement methods to evaluate portfolio productivity and fundraiser activities/strategies. Apply analytics - portfolio metrics, productivity measures, and data visualization - to evaluate gift officer strategies and surface prospects ready for action. Use AI tools to identify patterns across portfolios, applying sound judgment to verify and refine AI-generated output. Provide proposal-related support to fundraisers, including proposal pipeline processes and development. Ensure the effective and timely capture of relationship management data, and its entry into the donor database, as appropriate. Exercise appropriate care with confidential donor information, including when using approved AI and analytics tools. Establish a strong partnership and open communication with fundraisers and other UMAF colleagues. Contribute to the improvement of processes and procedures for the prospect development team. Provide ad hoc prospect list generation for fundraisers to assist in identifying prospects ready for outreach or assignment. Assist with training and work oversight of student workers, as needed. Other duties as assigned. UMAF is building and growing, and this position will support those efforts with other duties as assigned from time to time. Qualifications • Bachelor's degree. • 2+ years of experience in prospect research, prospect management and/or prospect development, or an equivalent combination of education and experience. • Strong analytical skills, as well as written and verbal communication skills. • Demonstrated comfort using AI tools to summarize, draft, or analyze, and a willingness to integrate them into daily work. • Strong interpersonal skills with the ability to work within a customer service-oriented environment. • Experience with Microsoft Office suite, including Word, Excel, and PowerPoint. Preferred Qualifications • 2+ years of experience in prospect development. • Experience working in a large university. • Familiarity with Salesforce and Tableau; comfort pulling and shaping data (Salesforce reports, basic querying). • Fluency with AI tools in an advancement context - able to write effective prompts, evaluate and refine outputs, and judge when AI is and isn't the right tool for a task. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $65,000 - $72,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 0 Yearly Salary PIfb780d7bb1d7-7382
Forward Deployed Process Analyst
Element Care Lynn, Massachusetts
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 120k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIf9f619f6-
07/08/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 120k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIf9f619f6-
Forward Deployed Process Analyst
Element Care Lynn, Massachusetts
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 120k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI788839fe34ed-2361
07/08/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 120k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI788839fe34ed-2361
Surveillance Investigator II
Command Investigations, LLC Boston, Massachusetts
Job Description Job Description Description: Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $25-$30 per hour (depending on state) Schedule: This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification. Location: On the Road with potential overnight stays when necessary. Growth Opportunities: Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (Full Time Benefits): Accrued Paid Time Off Medical, Dental, Vision, and Life Insurance 401(k) Plan Employee Referral Program Paid Travel Time Daily Vehicle Allowance Reimbursement for case related expenses Overnight Pay Additional performance incentives - Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance. At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects' activities, capturing detailed video evidence, and preparing comprehensive reports for client review. Conduct surveillance by monitoring, tracking, and recording subjects during daily activities Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion Develop and execute pre-surveillance planning tailored to each location and case Record and document investigative findings through video and detailed written reports Capture subjects in a variety of environments, such as public spaces, events, and workplaces Submit comprehensive reports and video evidence within required timeframes Communicate consistently with team leaders regarding positions, observations, and tactical strategy Utilize digital surveillance equipment, web-based technology, and investigative software Maintain confidentiality and professionalism while representing Command Investigations Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations Requirements: Required equipment, including but not limited to: Reliable vehicle with legal dark tint Smartphone Laptop with Microsoft Word Digital camcorder with date/time stamp and upload capability Covert camera of choice Tripod/monopod SD cards if applicable What We are Looking For: Highly observant and detail-oriented individuals Strong sense of integrity, independence, and reliability Excellent judgment and situational awareness Adaptability to changing environments and case demands Self-motivated professionals who can work autonomously Strong written and verbal communication skills Professional demeanor with a commitment to discretion and client confidentiality Eagerness to learn and grow within the investigative industry What You Will Bring: 1+ years of demonstrated Private Investigator experience, not including law enforcement, military, etc.) Must be 21 years of age or older Valid driver's license with clean DMV record High school diploma or equivalent required College degree preferred Must carry personal auto insurance with liability limits of 100k/300k/100k Proficient reading skills and ability to follow directions required Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required Ability to work holidays, weekends, and overtime required Regular, predictable, and full attendance, as assigned, is an essential function of the job Willingness to travel and work the required schedule, starting as early as 3:00 AM Complete a Command Investigations, LLC employment application, ability to pass a background check and submit to other pre-employment tasks as required for employment Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to remember and understand certain instructions, guidelines, or other information. The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion. The employee will be required to sit, stand, and/or walk for long periods at a time. The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer. Compensation details: 26-30 Hourly Wage PIb7b1f53fa5-
07/07/2026
Full time
Job Description Job Description Description: Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $25-$30 per hour (depending on state) Schedule: This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification. Location: On the Road with potential overnight stays when necessary. Growth Opportunities: Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (Full Time Benefits): Accrued Paid Time Off Medical, Dental, Vision, and Life Insurance 401(k) Plan Employee Referral Program Paid Travel Time Daily Vehicle Allowance Reimbursement for case related expenses Overnight Pay Additional performance incentives - Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance. At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects' activities, capturing detailed video evidence, and preparing comprehensive reports for client review. Conduct surveillance by monitoring, tracking, and recording subjects during daily activities Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion Develop and execute pre-surveillance planning tailored to each location and case Record and document investigative findings through video and detailed written reports Capture subjects in a variety of environments, such as public spaces, events, and workplaces Submit comprehensive reports and video evidence within required timeframes Communicate consistently with team leaders regarding positions, observations, and tactical strategy Utilize digital surveillance equipment, web-based technology, and investigative software Maintain confidentiality and professionalism while representing Command Investigations Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations Requirements: Required equipment, including but not limited to: Reliable vehicle with legal dark tint Smartphone Laptop with Microsoft Word Digital camcorder with date/time stamp and upload capability Covert camera of choice Tripod/monopod SD cards if applicable What We are Looking For: Highly observant and detail-oriented individuals Strong sense of integrity, independence, and reliability Excellent judgment and situational awareness Adaptability to changing environments and case demands Self-motivated professionals who can work autonomously Strong written and verbal communication skills Professional demeanor with a commitment to discretion and client confidentiality Eagerness to learn and grow within the investigative industry What You Will Bring: 1+ years of demonstrated Private Investigator experience, not including law enforcement, military, etc.) Must be 21 years of age or older Valid driver's license with clean DMV record High school diploma or equivalent required College degree preferred Must carry personal auto insurance with liability limits of 100k/300k/100k Proficient reading skills and ability to follow directions required Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required Ability to work holidays, weekends, and overtime required Regular, predictable, and full attendance, as assigned, is an essential function of the job Willingness to travel and work the required schedule, starting as early as 3:00 AM Complete a Command Investigations, LLC employment application, ability to pass a background check and submit to other pre-employment tasks as required for employment Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to remember and understand certain instructions, guidelines, or other information. The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion. The employee will be required to sit, stand, and/or walk for long periods at a time. The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer. Compensation details: 26-30 Hourly Wage PIb7b1f53fa5-
Telecom Inspector
The LiRo Group Newton, Massachusetts
Job Description Job Description Telecom Inspector US-MA-Newton Job ID: # of Openings: 1 Category: Telecommunications LiRo-Hill Overview We are currently seeking a Telecom Inspector to support our Telecom division. This position is hybrid out of our Newton, MA office. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ. Responsibilities Summary of Duties: Telecom Inspectors are responsible for overseeing and verifying telecom construction projects across Massachusetts. This role involves on-site inspections of telecom infrastructure to ensure installations meet project specifications, industry standards, and safety requirements. The ideal candidate will have deep expertise in both outside plant (OSP) and inside plant (ISP) telecom systems, along with strong knowledge of applicable codes and standards. Responsibilities: Conduct on-site inspections of new telecom construction throughout Massachusetts Inspect telecom installations, including equipment, cabling, and connections, to ensure compliance with design specifications and quality standards Review of OSP and ISP components of telecom builds Evaluate As-Built designs prior to performing inspections Coordinate inspection activities with project stakeholders, including grantees and building owners Maintain accurate and detailed documentation of inspections, testing results, and non-conformances Ensure compliance with all relevant industry standards, regulations, and safety requirements Perform inspections in all building areas, including basements, risers, and rooftops Qualifications Minimum 5+ years of experience in telecom infrastructure In-depth knowledge of telecom systems, architecture, and design Hands-on experience in designing, installing, or inspecting both: Telecom outside plant (OSP) Telecom inside plant (ISP) Experience with FTTH, FTTU, and FTTX network design, construction, or inspection Familiarity with the following standards and codes: NESC (National Electrical Safety Code) NFPA (National Fire Protection Association) codes BICSI and ANSI standards for telecom infrastructure We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation: Minimum: $75,000; Maximum: $115,000yr The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Please visit our website for all of our career opportunities at Compensation details: 00 Yearly Salary PI6fa50d196f4a-9925
07/04/2026
Full time
Job Description Job Description Telecom Inspector US-MA-Newton Job ID: # of Openings: 1 Category: Telecommunications LiRo-Hill Overview We are currently seeking a Telecom Inspector to support our Telecom division. This position is hybrid out of our Newton, MA office. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ. Responsibilities Summary of Duties: Telecom Inspectors are responsible for overseeing and verifying telecom construction projects across Massachusetts. This role involves on-site inspections of telecom infrastructure to ensure installations meet project specifications, industry standards, and safety requirements. The ideal candidate will have deep expertise in both outside plant (OSP) and inside plant (ISP) telecom systems, along with strong knowledge of applicable codes and standards. Responsibilities: Conduct on-site inspections of new telecom construction throughout Massachusetts Inspect telecom installations, including equipment, cabling, and connections, to ensure compliance with design specifications and quality standards Review of OSP and ISP components of telecom builds Evaluate As-Built designs prior to performing inspections Coordinate inspection activities with project stakeholders, including grantees and building owners Maintain accurate and detailed documentation of inspections, testing results, and non-conformances Ensure compliance with all relevant industry standards, regulations, and safety requirements Perform inspections in all building areas, including basements, risers, and rooftops Qualifications Minimum 5+ years of experience in telecom infrastructure In-depth knowledge of telecom systems, architecture, and design Hands-on experience in designing, installing, or inspecting both: Telecom outside plant (OSP) Telecom inside plant (ISP) Experience with FTTH, FTTU, and FTTX network design, construction, or inspection Familiarity with the following standards and codes: NESC (National Electrical Safety Code) NFPA (National Fire Protection Association) codes BICSI and ANSI standards for telecom infrastructure We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation: Minimum: $75,000; Maximum: $115,000yr The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Please visit our website for all of our career opportunities at Compensation details: 00 Yearly Salary PI6fa50d196f4a-9925
eCommerce Platform Specialist
Sager Electronics Norwell, Massachusetts
Sager Electronics is looking for a hands-on, technically skilled eCommerce Platform Specialist to help power and evolve our digital experience. This role is critical to optimizing our B2B eCommerce ecosystem from platform configuration and search tuning to SEO and emerging AI-driven discovery. You'll work at the intersection of technology, analytics, and customer experience, partnering with IT, marketing, and external developers to continuously enhance our eCommerce performance. Location: Norwell, Massachusetts Hybrid Schedule with three in office days each week What You'll Do: eCommerce Platform Administration Configure and maintain our eCommerce platform, CMS, and search/recommendation tools Execute platform updates, enhancements, and feature implementations Monitor system performance and identify opportunities for optimization Search & Product Discovery Optimization Tune onsite search (relevance, ranking, synonyms, facets, and merchandising rules) Optimize product recommendations and personalization logic Analyze search behavior to continuously improve product discovery SEO & AI Answer Engine Optimization Execute technical SEO initiatives (site structure, metadata, indexing, page speed) Implement and manage structured data/schema markup Optimize site content and architecture for AI-driven search and answer engines Partner cross-functionally with content and marketing teams Technical Project Execution Collaborate with IT to implement integrations, upgrades, and enhancements Translate business needs into detailed technical requirements Support testing, QA, and deployment of platform changes External Partner Coordination Serve as the primary contact for external development partners Provide clear requirements and ensure high-quality execution Assist with sprint planning, backlog management, and issue resolution Analytics & Optimization Monitor KPIs across site performance, search effectiveness, and SEO Use data and user behavior insights to identify opportunities Support A/B testing and continuous experimentation What We ' re Looking For: 5-8+ years of hands-on experience with eCommerce platforms and digital technologies Experience with enterprise platforms (e.g., Oracle Commerce or similar) Strong knowledge of CMS platforms and search/recommendation engines Proven experience with technical SEO and site optimization Familiarity with structured data, schema markup, and AI-driven search trends Experience working with APIs, integrations, and technical requirements Comfortable in Agile environments working alongside IT and development teams Skills: Strong understanding of B2B eCommerce environments Working knowledge of HTML/CSS and basic web technologies (Node.js a plus) Analytical mindset with the ability to turn data into action Excellent communication skills (technical + business audiences) Strong organization and project management ability Detail-oriented with a focus on quality and execution Collaborative, team-first mindset with internal and external partners Compensation: Annual Base Salary Range: $103,800 - 126,800 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and bonus details will be confirmed at the time of offer. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy 401(k)/Roth plan with matching, ensuring your financial future is secure Healthcare Savings Accounts for added flexibility in managing medical expenses Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PI6ce36b5-
07/01/2026
Full time
Sager Electronics is looking for a hands-on, technically skilled eCommerce Platform Specialist to help power and evolve our digital experience. This role is critical to optimizing our B2B eCommerce ecosystem from platform configuration and search tuning to SEO and emerging AI-driven discovery. You'll work at the intersection of technology, analytics, and customer experience, partnering with IT, marketing, and external developers to continuously enhance our eCommerce performance. Location: Norwell, Massachusetts Hybrid Schedule with three in office days each week What You'll Do: eCommerce Platform Administration Configure and maintain our eCommerce platform, CMS, and search/recommendation tools Execute platform updates, enhancements, and feature implementations Monitor system performance and identify opportunities for optimization Search & Product Discovery Optimization Tune onsite search (relevance, ranking, synonyms, facets, and merchandising rules) Optimize product recommendations and personalization logic Analyze search behavior to continuously improve product discovery SEO & AI Answer Engine Optimization Execute technical SEO initiatives (site structure, metadata, indexing, page speed) Implement and manage structured data/schema markup Optimize site content and architecture for AI-driven search and answer engines Partner cross-functionally with content and marketing teams Technical Project Execution Collaborate with IT to implement integrations, upgrades, and enhancements Translate business needs into detailed technical requirements Support testing, QA, and deployment of platform changes External Partner Coordination Serve as the primary contact for external development partners Provide clear requirements and ensure high-quality execution Assist with sprint planning, backlog management, and issue resolution Analytics & Optimization Monitor KPIs across site performance, search effectiveness, and SEO Use data and user behavior insights to identify opportunities Support A/B testing and continuous experimentation What We ' re Looking For: 5-8+ years of hands-on experience with eCommerce platforms and digital technologies Experience with enterprise platforms (e.g., Oracle Commerce or similar) Strong knowledge of CMS platforms and search/recommendation engines Proven experience with technical SEO and site optimization Familiarity with structured data, schema markup, and AI-driven search trends Experience working with APIs, integrations, and technical requirements Comfortable in Agile environments working alongside IT and development teams Skills: Strong understanding of B2B eCommerce environments Working knowledge of HTML/CSS and basic web technologies (Node.js a plus) Analytical mindset with the ability to turn data into action Excellent communication skills (technical + business audiences) Strong organization and project management ability Detail-oriented with a focus on quality and execution Collaborative, team-first mindset with internal and external partners Compensation: Annual Base Salary Range: $103,800 - 126,800 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and bonus details will be confirmed at the time of offer. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy 401(k)/Roth plan with matching, ensuring your financial future is secure Healthcare Savings Accounts for added flexibility in managing medical expenses Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PI6ce36b5-
Casual Facilities Service Center Assistant
Amherst College Amherst, Massachusetts
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
01/15/2026
Full time
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
Lead Cook - Private School
Brock & Company Inc. Marlborough, Massachusetts
Description: Lead Cook - Private School Full-Time Benefits Eligible Wage: $23.00 - $24.00 per hour Sign-On Bonus: $500.00 This site is a close-knit private school community that believes good food fuels great learning. Our kitchen is the heart of the school, where students and staff gather for nourishing meals made with care. We're looking for a Lead Cook who loves creating wholesome dishes and enjoys working in a positive, team-oriented environment. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock & Company, Inc. is the premier provider of contract food management to private and independent schools and corporations throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. Responsibilities: The production, preparation and cooking of foods to include soups, sauces, salads, entrees, catering and all other items determined by the Chef Manager. Station set - up prior to service with appropriate equipment and food to be determined by the supervisor. Maintain a clean and safe work area via supervisor instruction and applicable health, safety and food handling regulations. Provide customer service in a courteous manner at all times. Essential requirements: Comprehension of both verbal and written food recipes, production orders, cooking instructions and techniques in to preparation of daily menus. Follow all outlined health and safety regulations with regard to equipment use and personal hygiene. Must be able to stand for extended periods of time. Have the ability to move objects approximately 35 lbs. to waist height. Adhere to client and company protocols related to workplace safety and sanitation standards. Positive "can-do" attitude Receive, unpack, unwrap, date, rotate and stow deliveries. This position may be called upon to perform other jobs as determined by the supervisor. Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PI9a52a924be08-7692
01/15/2026
Full time
Description: Lead Cook - Private School Full-Time Benefits Eligible Wage: $23.00 - $24.00 per hour Sign-On Bonus: $500.00 This site is a close-knit private school community that believes good food fuels great learning. Our kitchen is the heart of the school, where students and staff gather for nourishing meals made with care. We're looking for a Lead Cook who loves creating wholesome dishes and enjoys working in a positive, team-oriented environment. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock & Company, Inc. is the premier provider of contract food management to private and independent schools and corporations throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. Responsibilities: The production, preparation and cooking of foods to include soups, sauces, salads, entrees, catering and all other items determined by the Chef Manager. Station set - up prior to service with appropriate equipment and food to be determined by the supervisor. Maintain a clean and safe work area via supervisor instruction and applicable health, safety and food handling regulations. Provide customer service in a courteous manner at all times. Essential requirements: Comprehension of both verbal and written food recipes, production orders, cooking instructions and techniques in to preparation of daily menus. Follow all outlined health and safety regulations with regard to equipment use and personal hygiene. Must be able to stand for extended periods of time. Have the ability to move objects approximately 35 lbs. to waist height. Adhere to client and company protocols related to workplace safety and sanitation standards. Positive "can-do" attitude Receive, unpack, unwrap, date, rotate and stow deliveries. This position may be called upon to perform other jobs as determined by the supervisor. Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PI9a52a924be08-7692
Senior Internal Technology Auditor
Symbotic Cambridge, Massachusetts
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility. What we need As a Senior Internal Technology (IT) Auditor you will help build and strengthen our Internal Audit function as we continue to scale. In this role, you will play a critical part in developing and executing our SOX and IT security compliance program. You will ensure effective internal controls and provide insights that add value to the organization. This is a hands-on position in a fast-growing, dynamic environment, ideal for a professional looking to make a meaningful impact on innovative technology company. This role reports to the Senior Manager, Internal Audit -Business Process & IT. What we do The Internal Audit team is a part of the Symbotic Finance team. They bring a systematic and disciplined approach to evaluate and improve the effectiveness of Symbotics risk management, internal controls, and governance processes supporting such controls. What you'll do Plan and execute control design and operating effectiveness testing for SOX IT general controls, SDLC assessments and SOC report reviews across key applications, including documenting controls, performing walkthroughs and assessing design and operating effectiveness testing. Perform SOX testing of key reports and application controls, including configuration, security, and automated controls within SAP and other business systems. Test controls assigned within cyber audits, including evaluating controls against cyber frameworks, such as NIST CSF and COBIT. Perform root cause analysis for control deficiencies and provide actionable recommendations to management for SOX and cybersecurity audits. Facilitate awareness and training for stakeholders on internal controls, SOX compliance, and risk management practices. Build strong relationships across IT security, HRIS and SAP teams, promoting the Internal Audit function through high-quality audit work and effective communication. What you'll need Bachelors degree in Computer Science, IT, management, or related field. CISA certification required. CISSP/CISM/CRISC or similar cyber certifications strongly preferred. Minimum 5 years of internal audit or external audit experience, preferably with a Big 4 firm or publicly traded company Experience with NIST, COBIT and cloud control frameworks. Effective project management, organizational, and communication skills (verbal and written). Experience collaborating with management and key stakeholders, with the ability to build strong professional relationships across business units and the audit team. Proficiency with analytical and automation tools, such as, SQL, Power BI, and familiarity with AI-enabled audit and analytics tools (e.g., Microsoft Copilot) to enhance testing, documentation, and process efficiency. Experience with GRC platforms (preferably Workiva). Working knowledge of SAP Hana to run transactions to retrieve evidence directly. Hybrid schedule (minimum 3 days per week based in Wilmington, MA office) Our Environment Up to 25% of travel may be required. Employees must have a valid drivers license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the worlds largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit . We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work for you and the world. Thats why were proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
01/15/2026
Full time
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility. What we need As a Senior Internal Technology (IT) Auditor you will help build and strengthen our Internal Audit function as we continue to scale. In this role, you will play a critical part in developing and executing our SOX and IT security compliance program. You will ensure effective internal controls and provide insights that add value to the organization. This is a hands-on position in a fast-growing, dynamic environment, ideal for a professional looking to make a meaningful impact on innovative technology company. This role reports to the Senior Manager, Internal Audit -Business Process & IT. What we do The Internal Audit team is a part of the Symbotic Finance team. They bring a systematic and disciplined approach to evaluate and improve the effectiveness of Symbotics risk management, internal controls, and governance processes supporting such controls. What you'll do Plan and execute control design and operating effectiveness testing for SOX IT general controls, SDLC assessments and SOC report reviews across key applications, including documenting controls, performing walkthroughs and assessing design and operating effectiveness testing. Perform SOX testing of key reports and application controls, including configuration, security, and automated controls within SAP and other business systems. Test controls assigned within cyber audits, including evaluating controls against cyber frameworks, such as NIST CSF and COBIT. Perform root cause analysis for control deficiencies and provide actionable recommendations to management for SOX and cybersecurity audits. Facilitate awareness and training for stakeholders on internal controls, SOX compliance, and risk management practices. Build strong relationships across IT security, HRIS and SAP teams, promoting the Internal Audit function through high-quality audit work and effective communication. What you'll need Bachelors degree in Computer Science, IT, management, or related field. CISA certification required. CISSP/CISM/CRISC or similar cyber certifications strongly preferred. Minimum 5 years of internal audit or external audit experience, preferably with a Big 4 firm or publicly traded company Experience with NIST, COBIT and cloud control frameworks. Effective project management, organizational, and communication skills (verbal and written). Experience collaborating with management and key stakeholders, with the ability to build strong professional relationships across business units and the audit team. Proficiency with analytical and automation tools, such as, SQL, Power BI, and familiarity with AI-enabled audit and analytics tools (e.g., Microsoft Copilot) to enhance testing, documentation, and process efficiency. Experience with GRC platforms (preferably Workiva). Working knowledge of SAP Hana to run transactions to retrieve evidence directly. Hybrid schedule (minimum 3 days per week based in Wilmington, MA office) Our Environment Up to 25% of travel may be required. Employees must have a valid drivers license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the worlds largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit . We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work for you and the world. Thats why were proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
Cash IBS Business Analyst
Niktor inc Quincy, Massachusetts
Cash IBS The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives. The role involves gathering business requirements analyzing payment workflows ensuring compliance with ISO 20022 standards and supporting integration with accounting and financial systems. The analyst will act as a bridge between business stakeholders technology teams and external vendors to ensure seamless implementation and operational efficiency.
01/15/2026
Cash IBS The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives. The role involves gathering business requirements analyzing payment workflows ensuring compliance with ISO 20022 standards and supporting integration with accounting and financial systems. The analyst will act as a bridge between business stakeholders technology teams and external vendors to ensure seamless implementation and operational efficiency.
Cyber Security Job Training Program
Year Up United Lowell, Massachusetts
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Cyber Security Job Training Program
Year Up United Boston, Massachusetts
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Cyber Security Job Training Program
Year Up United Cambridge, Massachusetts
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost
InsideHigherEd Boston, Massachusetts
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Job Description CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/9/2025 Salary Grade Grade 51 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $123,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular The CDS Data Systems, Software, and AI Engineer will serve as the technical lead on a portfolio of interdisciplinary projects spanning software engineering, data systems, and artificial intelligence. The position will guide individuals and teams in the design, development, deployment, and evaluation of (near) production-quality systems-whether software platforms, data infrastructures, or AI-powered solutions-aligned with CDS research, teaching, and operational priorities. Working closely with CDS leadership, this role will also be responsible for selecting, scoping, and resourcing projects. The engineer will play a central role in shaping a critical technical function within a pioneering academic unit, with the potential to impact cutting-edge research, student learning experiences, and the creation of innovative artifacts that advance academic and operational excellence at BU and beyond. This position will also serve as a key liaison with BU units involved in software, data, and AI infrastructure development, including IS&T, BU Spark! Solution Engineers, and BU SAIL. The engineer will supervise student interns and/or soft-funded research staff working on software, data, or AI engineering projects. Specific duties include: Development of Software, Data, and AI Infrastructures and Solutions - 50% Lead the design and implementation of integrated software systems, scalable data infrastructures, and AI-powered applications that support faculty research and clinic-based projects. Standardize development practices across domains by ensuring code quality, data governance, security protocols, and model evaluation. Develop open and extensible artifacts such as modular software platforms, MCP-based data repositories, and AI components, including large language models and agentic AI systems. Close collaboration with technical and administrative leads is required to deliver tailored solutions that meet both experimental and operational needs. Maintain an online repository of completed projects, datasets, software tools, and AI models to ensure transparency, accessibility, and reuse. Experiential Learning Support - 20% Support faculty in delivering high-quality experiential learning through CDS clinics and BU Spark! practicum offerings, with projects spanning software engineering, data science, and AI development. Responsibilities include assisting in project scoping, student applicant assessment, and quality assurance across technical domains. Provide mentorship and technical guidance to junior staff, student project managers, and interns working on software, data, or AI initiatives. In addition, represent CDS as the senior technical lead in meetings with both internal and external partners. Sponsored Research Support - 20% Collaborate with CDS faculty on sponsored research projects that require software prototypes, data pipelines, and AI systems. Support the development and deployment of pilots as well as production-ready artifacts across software, data, and AI domains. Serve as a liaison to BU departments providing computing resources or technical support, including IS&T Research Computing, the Hariri Institute's SAIL, and Medical Campus cores such as BEDAC and the Bioinformatics Core. Technical Consultancy - 10% Provide advisory support to faculty, students, and partners on the design and implementation of pilot projects involving software development, data engineering, and AI integration. Guide innovation efforts within CDS clinics, BU Spark! courses, and student-led initiatives, ensuring technical feasibility and alignment with best practices across all domains. Required Skills Bachelor's degree in Computer Science, Computer Engineering, Computational Sciences, Mathematics, Statistics, or related technical field required. 5-8 years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$123,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2733eb1cf9dd0442b7b9716bc1c0aee5
01/14/2026
Full time
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Job Description CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/9/2025 Salary Grade Grade 51 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $123,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular The CDS Data Systems, Software, and AI Engineer will serve as the technical lead on a portfolio of interdisciplinary projects spanning software engineering, data systems, and artificial intelligence. The position will guide individuals and teams in the design, development, deployment, and evaluation of (near) production-quality systems-whether software platforms, data infrastructures, or AI-powered solutions-aligned with CDS research, teaching, and operational priorities. Working closely with CDS leadership, this role will also be responsible for selecting, scoping, and resourcing projects. The engineer will play a central role in shaping a critical technical function within a pioneering academic unit, with the potential to impact cutting-edge research, student learning experiences, and the creation of innovative artifacts that advance academic and operational excellence at BU and beyond. This position will also serve as a key liaison with BU units involved in software, data, and AI infrastructure development, including IS&T, BU Spark! Solution Engineers, and BU SAIL. The engineer will supervise student interns and/or soft-funded research staff working on software, data, or AI engineering projects. Specific duties include: Development of Software, Data, and AI Infrastructures and Solutions - 50% Lead the design and implementation of integrated software systems, scalable data infrastructures, and AI-powered applications that support faculty research and clinic-based projects. Standardize development practices across domains by ensuring code quality, data governance, security protocols, and model evaluation. Develop open and extensible artifacts such as modular software platforms, MCP-based data repositories, and AI components, including large language models and agentic AI systems. Close collaboration with technical and administrative leads is required to deliver tailored solutions that meet both experimental and operational needs. Maintain an online repository of completed projects, datasets, software tools, and AI models to ensure transparency, accessibility, and reuse. Experiential Learning Support - 20% Support faculty in delivering high-quality experiential learning through CDS clinics and BU Spark! practicum offerings, with projects spanning software engineering, data science, and AI development. Responsibilities include assisting in project scoping, student applicant assessment, and quality assurance across technical domains. Provide mentorship and technical guidance to junior staff, student project managers, and interns working on software, data, or AI initiatives. In addition, represent CDS as the senior technical lead in meetings with both internal and external partners. Sponsored Research Support - 20% Collaborate with CDS faculty on sponsored research projects that require software prototypes, data pipelines, and AI systems. Support the development and deployment of pilots as well as production-ready artifacts across software, data, and AI domains. Serve as a liaison to BU departments providing computing resources or technical support, including IS&T Research Computing, the Hariri Institute's SAIL, and Medical Campus cores such as BEDAC and the Bioinformatics Core. Technical Consultancy - 10% Provide advisory support to faculty, students, and partners on the design and implementation of pilot projects involving software development, data engineering, and AI integration. Guide innovation efforts within CDS clinics, BU Spark! courses, and student-led initiatives, ensuring technical feasibility and alignment with best practices across all domains. Required Skills Bachelor's degree in Computer Science, Computer Engineering, Computational Sciences, Mathematics, Statistics, or related technical field required. 5-8 years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$123,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2733eb1cf9dd0442b7b9716bc1c0aee5
SENIOR AI DEVOPS SPECIALIST, IS&T Applications
InsideHigherEd Boston, Massachusetts
SENIOR AI DEVOPS SPECIALIST, IS&T Applications Job Description SENIOR AI DEVOPS SPECIALIST, IS&T Applications Category Charles River Campus > Professional Job Location BOSTON, United States Tracking Code Posted Date 7/1/2025 Salary Grade Grade 52 Expected Hiring Range Minimum $130,000.00 Expected Hiring Range Maximum $145,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular At Boston University, we are assembling a world-class AI Engineering team to transform operations, drive innovation, and deliver innovative AI applications and agents. This is your chance to work on cutting-edge technologies Agentic AI frameworks, LLMs, RAG, MCP, scalable AI architectures and develop solutions at the forefront of modern artificial intelligence. You will join as the Senior AI DevOps Specialist where you will ensure the scalable deployment, monitoring, and support of AI applications, agents and models, while also contributing to development efforts in collaboration with other full-stack developers. You will focus on managing infrastructure across on-premises, cloud, and hybrid environments, integrating containerization technologies, and supporting advanced AI workflows. This position is primarily remote with periodic in-person meetings on campus as a member of the AI Engineering team, you will handle some of the university's highest priority initiatives. You'll bring your expertise to a vibrant environment that values ingenuity and impact, where your ideas can make a difference on a global scale. Together, we'll deliver AI solutions that not only revolutionize university operations but also become models of innovation for institutions worldwide. Join us to make history, develop transformative technology, and work alongside some of the greatest minds in academia and technology. Be part of the team that will define what's possible in AI for academia and beyond. This position is primarily remote with periodic in-person meetings on campus. You Will: Deployment of AI Applications, Agents & Related Infrastructure Collaborative Development Support AI Model Management & Fine-Tuning Infrastructure Monitoring & Optimization Security, Compliance, & Continuous Improvement Required Skills You Will Have: 8+ years of applicable experience. Degree in Computer Science, Software Engineering, Systems Engineering, or related field. Expertise in containerization (Docker, Kubernetes, AWS ECS) and multi-environment deployment (on-premise, cloud, hybrid). Experience with hosting and fine-tuning LLM/SLM models. Development experience in modern programming languages (e.g., Python, JavaScript, or similar) with familiarity in AI technologies and frameworks (e.g., prompt engineering, RAG, embeddings along with more recent innovations like MCP and A2A). Experience with DevOps practices, scalable architectures, and modern security standards. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON Position Type: Full-Time/Regular Salary Grade: $130,000.00-$145,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ac4d2f5846f6d0428f
01/14/2026
Full time
SENIOR AI DEVOPS SPECIALIST, IS&T Applications Job Description SENIOR AI DEVOPS SPECIALIST, IS&T Applications Category Charles River Campus > Professional Job Location BOSTON, United States Tracking Code Posted Date 7/1/2025 Salary Grade Grade 52 Expected Hiring Range Minimum $130,000.00 Expected Hiring Range Maximum $145,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular At Boston University, we are assembling a world-class AI Engineering team to transform operations, drive innovation, and deliver innovative AI applications and agents. This is your chance to work on cutting-edge technologies Agentic AI frameworks, LLMs, RAG, MCP, scalable AI architectures and develop solutions at the forefront of modern artificial intelligence. You will join as the Senior AI DevOps Specialist where you will ensure the scalable deployment, monitoring, and support of AI applications, agents and models, while also contributing to development efforts in collaboration with other full-stack developers. You will focus on managing infrastructure across on-premises, cloud, and hybrid environments, integrating containerization technologies, and supporting advanced AI workflows. This position is primarily remote with periodic in-person meetings on campus as a member of the AI Engineering team, you will handle some of the university's highest priority initiatives. You'll bring your expertise to a vibrant environment that values ingenuity and impact, where your ideas can make a difference on a global scale. Together, we'll deliver AI solutions that not only revolutionize university operations but also become models of innovation for institutions worldwide. Join us to make history, develop transformative technology, and work alongside some of the greatest minds in academia and technology. Be part of the team that will define what's possible in AI for academia and beyond. This position is primarily remote with periodic in-person meetings on campus. You Will: Deployment of AI Applications, Agents & Related Infrastructure Collaborative Development Support AI Model Management & Fine-Tuning Infrastructure Monitoring & Optimization Security, Compliance, & Continuous Improvement Required Skills You Will Have: 8+ years of applicable experience. Degree in Computer Science, Software Engineering, Systems Engineering, or related field. Expertise in containerization (Docker, Kubernetes, AWS ECS) and multi-environment deployment (on-premise, cloud, hybrid). Experience with hosting and fine-tuning LLM/SLM models. Development experience in modern programming languages (e.g., Python, JavaScript, or similar) with familiarity in AI technologies and frameworks (e.g., prompt engineering, RAG, embeddings along with more recent innovations like MCP and A2A). Experience with DevOps practices, scalable architectures, and modern security standards. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON Position Type: Full-Time/Regular Salary Grade: $130,000.00-$145,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ac4d2f5846f6d0428f
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations
InsideHigherEd Boston, Massachusetts
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
01/14/2026
Full time
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences
InsideHigherEd Boston, Massachusetts
COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences Job Description COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 12/19/2025 Salary Grade Grade 48 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave. Position Summary The Communications and Engagement Manager leads departmental communications, marketing, and engagement efforts for the Computer Science Department. This role strengthens the departments brand and community by overseeing communications, faculty-driven programming, alumni and industry engagement, and diversity and inclusion initiatives. The position works closely with departmental leadership, faculty, and University partners and supports faculty actions and appointments. Key Responsibilities Manage the CS website and oversee all departmental communications, marketing, and branding. Coordinate faculty actions, appointments, and faculty searches, including search logistics and documentation. Plan and support faculty-driven events, seminars, lectures, and departmental programs. Lead alumni, industry, and career engagement initiatives, including events, communications, and employer partnerships. Support diversity, equity, inclusion, and belonging efforts and respond to related student concerns. Supervise staff and/or student employees. Required Skills B.A./B.S., and 3+ years of related experience. The ideal candidate will have a strong sense of organization, must be detail-oriented, and also have the abilities to be flexible and work comfortably both independently, as part of a team, and with other university and external stakeholders. A hybrid work schedule is available for this role. A cover letter is required for consideration. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: - To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-188cdbd9c9e8bfe332
01/14/2026
Full time
COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences Job Description COMMUNICATIONS AND ENGAGEMENT MANAGER, Computer Science, College of Arts & Sciences Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 12/19/2025 Salary Grade Grade 48 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave. Position Summary The Communications and Engagement Manager leads departmental communications, marketing, and engagement efforts for the Computer Science Department. This role strengthens the departments brand and community by overseeing communications, faculty-driven programming, alumni and industry engagement, and diversity and inclusion initiatives. The position works closely with departmental leadership, faculty, and University partners and supports faculty actions and appointments. Key Responsibilities Manage the CS website and oversee all departmental communications, marketing, and branding. Coordinate faculty actions, appointments, and faculty searches, including search logistics and documentation. Plan and support faculty-driven events, seminars, lectures, and departmental programs. Lead alumni, industry, and career engagement initiatives, including events, communications, and employer partnerships. Support diversity, equity, inclusion, and belonging efforts and respond to related student concerns. Supervise staff and/or student employees. Required Skills B.A./B.S., and 3+ years of related experience. The ideal candidate will have a strong sense of organization, must be detail-oriented, and also have the abilities to be flexible and work comfortably both independently, as part of a team, and with other university and external stakeholders. A hybrid work schedule is available for this role. A cover letter is required for consideration. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: - To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-188cdbd9c9e8bfe332
IT Technical Support Specialist II
InsideHigherEd Worcester, Massachusetts
Overview GENERAL SUMMARY OF POSITION: The Technical Support Specialist II is a vital member of the UMass Medical School IT Helpdesk and IT Department as a whole. We strive to not only provide world class customer service, but to train and mentor our constituents and colleagues so they are empowered to become the best versions of themselves through technology. Under the direction of the Manager, IT Helpdesk or designee, the Technical Support Specialist II is responsible for delivering an exceptional customer exeperience for all issues reported to the IT department by the students, faculty and staff of UMass Medical School. The overall responsibility of this position is to triage, troubleshoot and resolve calls from our constituents and guide their requests through to completion. The position is very customer service focused and the ideal candidate will posses exceptional interpersonal skills. Responsibilities MAJOR RESPONSIBILITIES: Field incoming support requests through one of our omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify root causes, attempt troubleshooting and escalate as needed Understand and be able to effectively communicate all IT workflows, processes, and policies to our customers. Resolve a minimum 70% of your tickets and seeing reported issues through to a satisfactory resolution. Provide a world class customer experience for our constituents and maintain a 95% Net Promoter Score Develop your professional and technical skills through ongoing training and team led coaching/mentoring. Communicate with fellow team members effectively to share knowledge across the team. Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with UMass Med School IT policies and provide a solution to become compliant. Occasional weekend and night on-call duties. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: A passion for Customer Service High School diploma and degree in progress or equivalent experience in a related field 2 years of related experience Possess the skills and foundational knowledge to understand, communicate and enforce our policies on Data Security Demonstrates exceptional interpersonal skills. Strong problem-solving skills. Ability to diagnose and resolve common Windows and MacOS inquiries including Microsoft 365 products. In depth understanding of computer systems and networks Adept at working through ambiguous situations. Skilled at setting priorities and working to target timelines and metrics. Ability to own the resolution of reported issues through to completion. Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers. Excellent listener and communicator; verbal and written. Strong organizational skills and the ability to handle multiple tasks concurrently. Ability to travel to off-site locations. Prior experience supporting users in technical capacity a plus, though not required. Additional Information PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with technical support.
01/14/2026
Full time
Overview GENERAL SUMMARY OF POSITION: The Technical Support Specialist II is a vital member of the UMass Medical School IT Helpdesk and IT Department as a whole. We strive to not only provide world class customer service, but to train and mentor our constituents and colleagues so they are empowered to become the best versions of themselves through technology. Under the direction of the Manager, IT Helpdesk or designee, the Technical Support Specialist II is responsible for delivering an exceptional customer exeperience for all issues reported to the IT department by the students, faculty and staff of UMass Medical School. The overall responsibility of this position is to triage, troubleshoot and resolve calls from our constituents and guide their requests through to completion. The position is very customer service focused and the ideal candidate will posses exceptional interpersonal skills. Responsibilities MAJOR RESPONSIBILITIES: Field incoming support requests through one of our omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify root causes, attempt troubleshooting and escalate as needed Understand and be able to effectively communicate all IT workflows, processes, and policies to our customers. Resolve a minimum 70% of your tickets and seeing reported issues through to a satisfactory resolution. Provide a world class customer experience for our constituents and maintain a 95% Net Promoter Score Develop your professional and technical skills through ongoing training and team led coaching/mentoring. Communicate with fellow team members effectively to share knowledge across the team. Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with UMass Med School IT policies and provide a solution to become compliant. Occasional weekend and night on-call duties. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: A passion for Customer Service High School diploma and degree in progress or equivalent experience in a related field 2 years of related experience Possess the skills and foundational knowledge to understand, communicate and enforce our policies on Data Security Demonstrates exceptional interpersonal skills. Strong problem-solving skills. Ability to diagnose and resolve common Windows and MacOS inquiries including Microsoft 365 products. In depth understanding of computer systems and networks Adept at working through ambiguous situations. Skilled at setting priorities and working to target timelines and metrics. Ability to own the resolution of reported issues through to completion. Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers. Excellent listener and communicator; verbal and written. Strong organizational skills and the ability to handle multiple tasks concurrently. Ability to travel to off-site locations. Prior experience supporting users in technical capacity a plus, though not required. Additional Information PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with technical support.
COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech
InsideHigherEd Boston, Massachusetts
COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech Job Description COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech Category Boston University Medical Campus > Professional Job Location Boston, MA, United States Tracking Code Posted Date 9/15/2025 Salary Grade Grade 49 Expected Hiring Range Minimum $80,000.00 Expected Hiring Range Maximum $90,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure, and ensures technology works for the client, not the other way around. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development. You Will: Advocate for our client's technology needs. Participate in multiple service, platform or project teams as an industry specialist, technical lead, client lead and/or project lead/manager. Be an application administrator or backup for multiple services. Provide expert level support for several technologies. Work onsite with the possibility for periodic remote days as coverage allows. Focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions. You may require being on call and working evening, weekend and/or holiday hours. Required Skills You Will Have: 3 or more years of experience in a related technology environment. Bachelor's Degree in related field preferred. Experience supporting environments on both Windows and macOS platforms. Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required. A valid driver's license. You Can: Explain tech clearly and listen with empathy. Deliver patient, professional support every time. Adapt fast and resolves issues efficiently. Collaborates smoothly with IT and business partners. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: $80,000.00-$90,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6ae56beffffb4d508008be
01/14/2026
Full time
COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech Job Description COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech Category Boston University Medical Campus > Professional Job Location Boston, MA, United States Tracking Code Posted Date 9/15/2025 Salary Grade Grade 49 Expected Hiring Range Minimum $80,000.00 Expected Hiring Range Maximum $90,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure, and ensures technology works for the client, not the other way around. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development. You Will: Advocate for our client's technology needs. Participate in multiple service, platform or project teams as an industry specialist, technical lead, client lead and/or project lead/manager. Be an application administrator or backup for multiple services. Provide expert level support for several technologies. Work onsite with the possibility for periodic remote days as coverage allows. Focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions. You may require being on call and working evening, weekend and/or holiday hours. Required Skills You Will Have: 3 or more years of experience in a related technology environment. Bachelor's Degree in related field preferred. Experience supporting environments on both Windows and macOS platforms. Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required. A valid driver's license. You Can: Explain tech clearly and listen with empathy. Deliver patient, professional support every time. Adapt fast and resolves issues efficiently. Collaborates smoothly with IT and business partners. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: $80,000.00-$90,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6ae56beffffb4d508008be
CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center
InsideHigherEd Boston, Massachusetts
CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center Job Description CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/23/2025 Salary Grade Grade 47 Expected Hiring Range Minimum $60,000.00 Expected Hiring Range Maximum $66,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development. You Will: Advocate for our client's technology needs. Participate in multiple service, platform or project teams as a subject matter expert. Be an application administrator or backup for multiple services. Provide advanced level support for several technologies. Work onsite with the possibility for periodic remote days as coverage allows. Perform additional responsibilities as required. The focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions. You may be required on call and working evening, weekend and/or holiday hours, as needed. Required Skills You Will Have: A minimum of 3+ years of experience in a related technology environment. Bachelor's Degree in related field desired. Experience supporting environments on either/both Windows and macOS platforms. Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required. A valid driver's license. You can explain tech clearly and listen with empathy. Deliver patient, professional support consistently. Adapt fast and resolves issues efficiently. Collaborate smoothly with IT and business partners. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $60,000.00-$66,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1de6f5da6ffbf145a5d27d286360d076
01/14/2026
Full time
CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center Job Description CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/23/2025 Salary Grade Grade 47 Expected Hiring Range Minimum $60,000.00 Expected Hiring Range Maximum $66,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development. You Will: Advocate for our client's technology needs. Participate in multiple service, platform or project teams as a subject matter expert. Be an application administrator or backup for multiple services. Provide advanced level support for several technologies. Work onsite with the possibility for periodic remote days as coverage allows. Perform additional responsibilities as required. The focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions. You may be required on call and working evening, weekend and/or holiday hours, as needed. Required Skills You Will Have: A minimum of 3+ years of experience in a related technology environment. Bachelor's Degree in related field desired. Experience supporting environments on either/both Windows and macOS platforms. Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required. A valid driver's license. You can explain tech clearly and listen with empathy. Deliver patient, professional support consistently. Adapt fast and resolves issues efficiently. Collaborate smoothly with IT and business partners. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $60,000.00-$66,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1de6f5da6ffbf145a5d27d286360d076
NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab
InsideHigherEd Boston, Massachusetts
NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Job Description NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Category Boston University Medical Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $80,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University's National Emerging Infectious Diseases Laboratories is seeking a critical-thinking, diligent, driven technology professional to join our innovative and inclusive community. NEIDL IT supports the computing needs of the institutes unique research and operations, in close collaboration with institute faculty, staff, and students. The IT Systems Specialist primarily provides direct client support for requests and issues and configures systems for research and operations. This typically involves recommending technical solutions; educating clients on available tools; and installing, maintaining, and troubleshooting Windows and Mac computers and software. There will be opportunities to contribute to special technology projects supporting the NEIDLs unique work. The ideal candidate has client-facing IT experience, offers excellent customer service with a service-oriented approach, and enjoys making a difference while collaborating with colleagues in diverse roles. Required Skills Requirements: Deep familiarity with Windows and MacOS operating system use and management. Comfortable with installing, configuring, and upgrading Windows and Mac systems. Proven track record in troubleshooting hardware, software, OS, and network issues while employing thoughtful strategy and communication. Familiarity with Microsoft Office and common desktop software, Microsoft Teams, Zoom, and Active Directory. Experience with tools leveraged in enterprise environments for delivering support and system management - such as for remote assistance, asset management, deployment and mobile device management, patching, virus protection, and encryption (e.g., BeyondTrust Bomgar, Quest KACE, Microsoft Deployment Toolkit). Familiarity with wired/wireless networking principles, such as TCP/IP and application protocols, and how they play a role in normal computer use. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$80,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06d7da6d6d83604dbd520ffa24b1ccae
01/14/2026
Full time
NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Job Description NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Category Boston University Medical Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $80,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University's National Emerging Infectious Diseases Laboratories is seeking a critical-thinking, diligent, driven technology professional to join our innovative and inclusive community. NEIDL IT supports the computing needs of the institutes unique research and operations, in close collaboration with institute faculty, staff, and students. The IT Systems Specialist primarily provides direct client support for requests and issues and configures systems for research and operations. This typically involves recommending technical solutions; educating clients on available tools; and installing, maintaining, and troubleshooting Windows and Mac computers and software. There will be opportunities to contribute to special technology projects supporting the NEIDLs unique work. The ideal candidate has client-facing IT experience, offers excellent customer service with a service-oriented approach, and enjoys making a difference while collaborating with colleagues in diverse roles. Required Skills Requirements: Deep familiarity with Windows and MacOS operating system use and management. Comfortable with installing, configuring, and upgrading Windows and Mac systems. Proven track record in troubleshooting hardware, software, OS, and network issues while employing thoughtful strategy and communication. Familiarity with Microsoft Office and common desktop software, Microsoft Teams, Zoom, and Active Directory. Experience with tools leveraged in enterprise environments for delivering support and system management - such as for remote assistance, asset management, deployment and mobile device management, patching, virus protection, and encryption (e.g., BeyondTrust Bomgar, Quest KACE, Microsoft Deployment Toolkit). Familiarity with wired/wireless networking principles, such as TCP/IP and application protocols, and how they play a role in normal computer use. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$80,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06d7da6d6d83604dbd520ffa24b1ccae
SAP FUNCTIONAL ANALYST III, BUWORKS, Human Capital Management
InsideHigherEd Boston, Massachusetts
SAP FUNCTIONAL ANALYST III, BUWORKS, Human Capital Management Job Description SAP FUNCTIONAL ANALYST III, BUWORKS, Human Capital Management Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 11/19/2025 Salary Grade Grade 50 Expected Hiring Range Minimum $100,275.00 Expected Hiring Range Maximum $140,425.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as an The SAP Functional Analyst III where you will will be part of a high performing and dynamic Information Services & Technology (IS&T) organization providing innovative solutions utilizing the SAP Human Capital Management module. This role focuses on SAP configuration within Personnel Administration (PA), Organizational Management (OM), Benefits (BE), Time (TM), and Payroll (PY) modules. As part of the BUWorks team, you will report to the Assistant Director, HR Applications. Responsibilities: Work in a collaborative environment with clients and developers to deliver robust solutions that follow SAP best practices Execute and configure within SAP modules Strategically analyze and functionally design documentation based on business requirements Participate in project implementations Monitor, prioritizing, and working on product backlogs and support tickets Define and execute test phases within project implementations Required Skills You Will Have: B.A./B.S. or comparable experience 5+ years of applicable experience. Experience in Human Resource policies along with SAP HCM and other SAP Tools and Technologies and best practices, including, but not limited to, SAP ERP, Business Suite on HANA, ESS/MSS, SAP Fiori, and SAP SuccessFactors. Boston University offers an excellent benefits package including Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,275.00-$140,425.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-32f60c5629af8548a8ee8f310b51500b
01/14/2026
Full time
SAP FUNCTIONAL ANALYST III, BUWORKS, Human Capital Management Job Description SAP FUNCTIONAL ANALYST III, BUWORKS, Human Capital Management Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 11/19/2025 Salary Grade Grade 50 Expected Hiring Range Minimum $100,275.00 Expected Hiring Range Maximum $140,425.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as an The SAP Functional Analyst III where you will will be part of a high performing and dynamic Information Services & Technology (IS&T) organization providing innovative solutions utilizing the SAP Human Capital Management module. This role focuses on SAP configuration within Personnel Administration (PA), Organizational Management (OM), Benefits (BE), Time (TM), and Payroll (PY) modules. As part of the BUWorks team, you will report to the Assistant Director, HR Applications. Responsibilities: Work in a collaborative environment with clients and developers to deliver robust solutions that follow SAP best practices Execute and configure within SAP modules Strategically analyze and functionally design documentation based on business requirements Participate in project implementations Monitor, prioritizing, and working on product backlogs and support tickets Define and execute test phases within project implementations Required Skills You Will Have: B.A./B.S. or comparable experience 5+ years of applicable experience. Experience in Human Resource policies along with SAP HCM and other SAP Tools and Technologies and best practices, including, but not limited to, SAP ERP, Business Suite on HANA, ESS/MSS, SAP Fiori, and SAP SuccessFactors. Boston University offers an excellent benefits package including Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,275.00-$140,425.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-32f60c5629af8548a8ee8f310b51500b
Enterprise Programmer/Integration Specialist (On Campus)
InsideHigherEd Lowell, Massachusetts
Category:: Full-time Staff Subscribe:: Department:: Information Technology Locations:: Lowell, MA Posted:: Aug 12, 2025 Closes:: Jan 26, 2026 - 11:59 PM EST Type:: Full-time Position ID:: 191521 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Enterprise Programmer / Integration Specialist Unit: Non-Unit Professional (NUP) Department: Information Technology, IT Applications Reports to: Director of IT Applications Date: August 12, 2025 (Re posted January 5, 2026) General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications. Essential Job Functions: Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations. Analyze and modify existing applications and processes, and provide recommendations for system and process improvements. Diagnose and resolve software issues reported to our Service Desk staff and ticket management system. Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools. Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations. Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards. Create and deploy data queries for ad hoc reporting Other Duties and Responsibilities: Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities. May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team. Performs other related duties as required. Requirements: Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following: Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's. Experience implementing medium and large scale IT projects and customizations for ERP systems. 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL. Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET. Experience with RESTful web services. Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL. Experience building custom solutions using ASP.NET/MVC. Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously. Able to work independently and maintain focus on priority tasks. Ability to maintain change control and testing processes for modifications. Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Preferred Qualifications: Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment. Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control. Bilingual skills a plus Additional Information: Salary Range:$80,000 to $90,000Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include: High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation and Personal Time Tuition Benefit for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Location: Lowell Campus with occasional travel to the Bedford campus and within the community. Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines. Expected Start Date: February 2026 Application Deadline: January 26, 2026 Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
01/14/2026
Full time
Category:: Full-time Staff Subscribe:: Department:: Information Technology Locations:: Lowell, MA Posted:: Aug 12, 2025 Closes:: Jan 26, 2026 - 11:59 PM EST Type:: Full-time Position ID:: 191521 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Enterprise Programmer / Integration Specialist Unit: Non-Unit Professional (NUP) Department: Information Technology, IT Applications Reports to: Director of IT Applications Date: August 12, 2025 (Re posted January 5, 2026) General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications. Essential Job Functions: Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations. Analyze and modify existing applications and processes, and provide recommendations for system and process improvements. Diagnose and resolve software issues reported to our Service Desk staff and ticket management system. Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools. Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations. Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards. Create and deploy data queries for ad hoc reporting Other Duties and Responsibilities: Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities. May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team. Performs other related duties as required. Requirements: Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following: Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's. Experience implementing medium and large scale IT projects and customizations for ERP systems. 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL. Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET. Experience with RESTful web services. Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL. Experience building custom solutions using ASP.NET/MVC. Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously. Able to work independently and maintain focus on priority tasks. Ability to maintain change control and testing processes for modifications. Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Ability to create and maintain detailed testing plans and associated scripts. Ability to conduct research into administrative application issues and products as required. Participate in creation of both technical and user manuals for new and existing applications. Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep written records. Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization. Preferred Qualifications: Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment. Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control. Bilingual skills a plus Additional Information: Salary Range:$80,000 to $90,000Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include: High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) Reasonable Dental and Vision Plans Flexible Spending Account and Dependent Care Assistance programs Low cost basic and optional life insurance Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 12 paid holidays per year and competitive Sick, Vacation and Personal Time Tuition Benefit for employees and dependents at state colleges and universities Short-Term Disability and Extended Illness program participation options Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers Access to the Commonwealth's Mass4You, employee assistance program Location: Lowell Campus with occasional travel to the Bedford campus and within the community. Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines. Expected Start Date: February 2026 Application Deadline: January 26, 2026 Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
Principal Salesforce Systems Analyst
InsideHigherEd Lowell, Massachusetts
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 527981 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Enterprise Applications Salary: Salary commensurate with experience within the grade/range/Please refer to the salary rates below in posting section. Applications Open: Jul Applications Close: Open until filled General Summary of Position: UMass Lowell is committed to its Salesforce "Connected Campus" strategy. We maintain an award-winning portfolio of Salesforce and partner technologies-Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more-all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university's enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. Minimum Qualifications (Required): Bachelor's Degree or higher required Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Gear Set Dev Ops Certification 12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools 3+ years' experience working in business analysis roles 3+ years' experience managing Salesforce project management and familiarity with agile methodologies Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc. 1-3 years working in Higher Education setting with Student Information Systems Additional Considerations: Experience building and implementing Salesforce GenAI/ Einstein / Agentforce Experience with Salesforce Service Cloud projects supporting HCM Salesforce Certification in Education Cloud Salesforce Certifications in Architecture Experience using Salesforce partner products including DellBoomi, 2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools 3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is a benefited, full-time, SEIU 888 Professional Union position, Grade P21. Anticipated salary range: Minimum: $94,293, 25th quartile of $108,437 and midpoint of $122,581. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
LEARNING EXPERIENCE DESIGNER, Institute for Excellence in Teaching & Learning
InsideHigherEd Boston, Massachusetts
LEARNING EXPERIENCE DESIGNER, Institute for Excellence in Teaching & Learning Job Description LEARNING EXPERIENCE DESIGNER, Institute for Excellence in Teaching & Learning Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/30/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $90,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston Universitys Institute for Excellence in Teaching & Learning is focused on elevating and transforming teaching and learning innovation across the entire BU campus community to deliver a superior student experience The Institute is seeking a Learning Experience Designer to work with BUs schools and colleges to design, develop and enhance digital instructional materials, approaches and learning environments that create engaging and meaningful education experiences for on campus students. This individual has extensive experience in instructional and pedagogical design, learning science, and active learning methods. They are also experienced in learning management system platforms and classroom technologies, and emerging technology advancements such as AI. Reporting into the Executive Director for Academic Technology & Innovation, the Learning Experience Designer works in close collaboration with faculty and works to build capacity and scale through the creation of course layouts, toolkits, design guides, prototypes, and self-paced resources that support faculty and enable student supported learning environments. Primary Responsibilities: Faculty Partnership & Consultation Collaborate with faculty to design and enhance courses and experiences that improve learner expectations and outcomes. Provide coaching on active learning strategies, classroom facilitation, and inclusive teaching practices that leverage digital tools and technology. Support faculty in leveraging core classroom learning tools and integrating appropriate learning technologies to enhance on-campus instruction. Learning Design & Innovation Apply evidence-based instructional design principles to align learning objectives, activities, and assessments. Design engaging learning experiences that encourage collaboration, critical thinking, and application. Integrate AI-informed practices and hyflex design principles into resources and training. Prototype new approaches and continuously improve designs using learning data, student feedback, and interaction metrics. Experiment with AI tools for pedagogy, assessment, and creativity. Faculty Development & Training Develop and facilitate workshops, seminars, and resources on effective teaching practices and classroom innovation that leverages technology. Develop and refine shared processes that ensure resources, training, and collateral are consistent, high-quality, and accessible. oProvide individualized coaching and feedback on teaching strategies and classroom delivery. Champion inclusive design and equity by weaving hyflex modalities that expand access and engagement. Evaluation & Continuous Improvement Assist faculty in collecting and analyzing feedback on teaching effectiveness and student learning. oRecommend improvements based on learning analytics, and student outcomes. Collaboration & Campus Engagement Work closely with Institute for Excellence in Teaching & Learning team members, academic departments, and academic technology teams. Stay current with trends in pedagogy, curriculum innovation, and technology-enhanced learning. Contribute to broader Institute initiatives focused on advancing teaching excellence. Required Skills Proven experience working in instructional design and with instructional technology, preferably in a higher education environment. 5-7 years of hands-on experience in the design, development, and delivery of digital instructional content that supports and innovates on the student experience. Demonstrated expertise with AI in education (e.g., generative AI for learning, adaptive platforms, AI-driven analytics). Experience designing for hyflex, blended, and residential learning environments. Strong knowledge of design methodologies (ADDIE, SAM, Design Thinking) and course authoring tools (Articulate Storyline, Adobe Captivate, H5P). Proficiency with learning management systems (especially Blackboard). Understanding of accessibility standards (WCAG) and Universal Design for Learning. Creative problem-solving abilities and adaptability in a rapidly changing landscape. Proven ability to communicate clearly, facilitate dialogue, and collaborate effectively with diverse stakeholders. Ability to build trust through attentive listening, empathy, and curiosity, fostering genuine collaboration with faculty and learners. Bachelors or Master's degree in Instructional Design, Education, Learning Sciences, or related field. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$90,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e60bb5fef2b6ae268b306c
01/14/2026
Full time
LEARNING EXPERIENCE DESIGNER, Institute for Excellence in Teaching & Learning Job Description LEARNING EXPERIENCE DESIGNER, Institute for Excellence in Teaching & Learning Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/30/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $90,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston Universitys Institute for Excellence in Teaching & Learning is focused on elevating and transforming teaching and learning innovation across the entire BU campus community to deliver a superior student experience The Institute is seeking a Learning Experience Designer to work with BUs schools and colleges to design, develop and enhance digital instructional materials, approaches and learning environments that create engaging and meaningful education experiences for on campus students. This individual has extensive experience in instructional and pedagogical design, learning science, and active learning methods. They are also experienced in learning management system platforms and classroom technologies, and emerging technology advancements such as AI. Reporting into the Executive Director for Academic Technology & Innovation, the Learning Experience Designer works in close collaboration with faculty and works to build capacity and scale through the creation of course layouts, toolkits, design guides, prototypes, and self-paced resources that support faculty and enable student supported learning environments. Primary Responsibilities: Faculty Partnership & Consultation Collaborate with faculty to design and enhance courses and experiences that improve learner expectations and outcomes. Provide coaching on active learning strategies, classroom facilitation, and inclusive teaching practices that leverage digital tools and technology. Support faculty in leveraging core classroom learning tools and integrating appropriate learning technologies to enhance on-campus instruction. Learning Design & Innovation Apply evidence-based instructional design principles to align learning objectives, activities, and assessments. Design engaging learning experiences that encourage collaboration, critical thinking, and application. Integrate AI-informed practices and hyflex design principles into resources and training. Prototype new approaches and continuously improve designs using learning data, student feedback, and interaction metrics. Experiment with AI tools for pedagogy, assessment, and creativity. Faculty Development & Training Develop and facilitate workshops, seminars, and resources on effective teaching practices and classroom innovation that leverages technology. Develop and refine shared processes that ensure resources, training, and collateral are consistent, high-quality, and accessible. oProvide individualized coaching and feedback on teaching strategies and classroom delivery. Champion inclusive design and equity by weaving hyflex modalities that expand access and engagement. Evaluation & Continuous Improvement Assist faculty in collecting and analyzing feedback on teaching effectiveness and student learning. oRecommend improvements based on learning analytics, and student outcomes. Collaboration & Campus Engagement Work closely with Institute for Excellence in Teaching & Learning team members, academic departments, and academic technology teams. Stay current with trends in pedagogy, curriculum innovation, and technology-enhanced learning. Contribute to broader Institute initiatives focused on advancing teaching excellence. Required Skills Proven experience working in instructional design and with instructional technology, preferably in a higher education environment. 5-7 years of hands-on experience in the design, development, and delivery of digital instructional content that supports and innovates on the student experience. Demonstrated expertise with AI in education (e.g., generative AI for learning, adaptive platforms, AI-driven analytics). Experience designing for hyflex, blended, and residential learning environments. Strong knowledge of design methodologies (ADDIE, SAM, Design Thinking) and course authoring tools (Articulate Storyline, Adobe Captivate, H5P). Proficiency with learning management systems (especially Blackboard). Understanding of accessibility standards (WCAG) and Universal Design for Learning. Creative problem-solving abilities and adaptability in a rapidly changing landscape. Proven ability to communicate clearly, facilitate dialogue, and collaborate effectively with diverse stakeholders. Ability to build trust through attentive listening, empathy, and curiosity, fostering genuine collaboration with faculty and learners. Bachelors or Master's degree in Instructional Design, Education, Learning Sciences, or related field. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$90,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e60bb5fef2b6ae268b306c
FT Faculty: Computer Information Technology (Fall semester 2026)
InsideHigherEd Boston, Massachusetts
Category: : Faculty Subscribe: : Department: : Computer Information Technology Department Locations: : Boston, MA Posted: : Dec 12, 2025 Closes: : Mar 1, 2026 - 11:59 PM EST Type: : Full-time Ref. No.: : FAC Position ID: : 195643 About Bunker Hill Community College: With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is one of Massachusetts' largest community colleges, serving approximately 16,000 students annually. With campuses in Charlestown and Chelsea, BHCC offers a broad range of educational opportunities throughout Greater Boston. BHCC fosters a welcoming and supportive learning environment for students by offering associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific programs. Job Description: BHCC is seeking full-time, tenure-track faculty member in the Computer Information Technology Department with a focus on networking and security. Job duties for this position include teaching, advising, and college service; there are no research responsibilities. Candidates should demonstrate a passion for teaching and a desire to join faculty and staff to expand and create new strategies for student learning and success. Candidates should be dynamic educators who can facilitate the needs of diverse learners. BHCC seeks faculty who value advising students and wish to contribute fully to the life of the College. Faculty may be assigned courses at one or more of the College's locations. Responsibilities: Responsible for the teaching and curriculum development in the Computer Information Technology Department with primary teaching responsibilities in networking and security. Participate in ongoing curriculum review, assessment and modification. Develop instructional material consistent with course objectives and student learning outcomes and competencies. Use new technologies in the classroom to supplement instruction. Participate in ongoing professional development to remain current in teaching and content area knowledge. Teach in different modalities such as online, hybrid and remote. Work effectively with a diverse student, faculty and staff population. Actively participate as a faculty member in the general College and fulfill duties as stipulated in the MCCC Collective Bargaining Agreement. Requirements: Bachelor's degree in IT, Cybersecurity, Computer Science, or a closely related field; or an equivalent combination of education and significant professional experience. 3-5 years of recent, relevant experience in one or more of: IT support/administration, network engineering, network security, systems administration, cloud platforms, security operations, data analytics/data science and/or automation/DevOps. Ability to teach all levels of networking and security using lab-based, hands-on methods across in-person, synchronous remote, and web modalities. Demonstrated commitment to student-centered, inclusive teaching and proven ability to work effectively with a diverse student, faculty, and staff population. Willingness to develop and teach online/hybrid/remote courses and engage in ongoing professional development to stay current. Preferred Requirements: Master's degree in IT, Cybersecurity, Computer Science, or a related field. Industry certifications, or equivalent relevant industry experience, such as: Cisco CCNA/CCNP; CompTIA Network+/Security+/CySA+; Linux+; Red Hat RHCSA/RHCE; Cloud associate (AWS/Azure/GCP); Offensive/security (CEH/eJPT/eCPPT); Network vendor (Palo Alto/Aruba/Juniper). Demonstrated experience with artificial intelligence in the teaching learning process. Demonstrated experience teaching in an online format. Demonstrated experience supporting student retention as part of teaching and learning. Community college teaching experience. Additional Information: Salary: $54,201.00 - $58,397.00 (Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement.) Full Time Faculty Benefited position. Review Date: March 1, 2026 Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: Resume Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE
01/14/2026
Full time
Category: : Faculty Subscribe: : Department: : Computer Information Technology Department Locations: : Boston, MA Posted: : Dec 12, 2025 Closes: : Mar 1, 2026 - 11:59 PM EST Type: : Full-time Ref. No.: : FAC Position ID: : 195643 About Bunker Hill Community College: With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is one of Massachusetts' largest community colleges, serving approximately 16,000 students annually. With campuses in Charlestown and Chelsea, BHCC offers a broad range of educational opportunities throughout Greater Boston. BHCC fosters a welcoming and supportive learning environment for students by offering associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific programs. Job Description: BHCC is seeking full-time, tenure-track faculty member in the Computer Information Technology Department with a focus on networking and security. Job duties for this position include teaching, advising, and college service; there are no research responsibilities. Candidates should demonstrate a passion for teaching and a desire to join faculty and staff to expand and create new strategies for student learning and success. Candidates should be dynamic educators who can facilitate the needs of diverse learners. BHCC seeks faculty who value advising students and wish to contribute fully to the life of the College. Faculty may be assigned courses at one or more of the College's locations. Responsibilities: Responsible for the teaching and curriculum development in the Computer Information Technology Department with primary teaching responsibilities in networking and security. Participate in ongoing curriculum review, assessment and modification. Develop instructional material consistent with course objectives and student learning outcomes and competencies. Use new technologies in the classroom to supplement instruction. Participate in ongoing professional development to remain current in teaching and content area knowledge. Teach in different modalities such as online, hybrid and remote. Work effectively with a diverse student, faculty and staff population. Actively participate as a faculty member in the general College and fulfill duties as stipulated in the MCCC Collective Bargaining Agreement. Requirements: Bachelor's degree in IT, Cybersecurity, Computer Science, or a closely related field; or an equivalent combination of education and significant professional experience. 3-5 years of recent, relevant experience in one or more of: IT support/administration, network engineering, network security, systems administration, cloud platforms, security operations, data analytics/data science and/or automation/DevOps. Ability to teach all levels of networking and security using lab-based, hands-on methods across in-person, synchronous remote, and web modalities. Demonstrated commitment to student-centered, inclusive teaching and proven ability to work effectively with a diverse student, faculty, and staff population. Willingness to develop and teach online/hybrid/remote courses and engage in ongoing professional development to stay current. Preferred Requirements: Master's degree in IT, Cybersecurity, Computer Science, or a related field. Industry certifications, or equivalent relevant industry experience, such as: Cisco CCNA/CCNP; CompTIA Network+/Security+/CySA+; Linux+; Red Hat RHCSA/RHCE; Cloud associate (AWS/Azure/GCP); Offensive/security (CEH/eJPT/eCPPT); Network vendor (Palo Alto/Aruba/Juniper). Demonstrated experience with artificial intelligence in the teaching learning process. Demonstrated experience teaching in an online format. Demonstrated experience supporting student retention as part of teaching and learning. Community college teaching experience. Additional Information: Salary: $54,201.00 - $58,397.00 (Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement.) Full Time Faculty Benefited position. Review Date: March 1, 2026 Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: Resume Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE
Director, Enterprise Student Information Systems (PeopleSoft and other SaaS)
InsideHigherEd Worcester, Massachusetts
Overview POSITION SUMMARY: Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Chan Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community. Responsibilities ESSENTIAL FUNCTIONS: Management Process Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building. Ensure that the appropriate academic systems are available for students, faculty and staff at UMass Chan. Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery. Coaching Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices Lead the Academic Technology governance process for managing the delivery of academic based requests Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices Assist or lead in the coordination of optimizing academic processes and automating academic systems identification, build and acquisition Consulting Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMass schools and academic offices Compliance Conduct and manage technology education programs, workshops and conferences Develop and manage sustainable budget models for academic initiatives Coordinate support services and models for current and future services Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity Qualifications REQUIRED QUALIFICATIONS: Bachelor's Level Degree in Information Systems Management or Computer Science related majors 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills Strong project management skills Excellent written and verbal communication skills with technical and non-technical users Strong interpersonal and consensus-building skills Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community Additional Information PREFERRED QUALIFICATIONS: Master's Level Degree or equivalent Master's in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment Demonstrate data proficiency and prior experience managing development teams In-depth understanding of PeopleSoft Campus Solutions
01/14/2026
Full time
Overview POSITION SUMMARY: Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Chan Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community. Responsibilities ESSENTIAL FUNCTIONS: Management Process Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building. Ensure that the appropriate academic systems are available for students, faculty and staff at UMass Chan. Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery. Coaching Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices Lead the Academic Technology governance process for managing the delivery of academic based requests Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices Assist or lead in the coordination of optimizing academic processes and automating academic systems identification, build and acquisition Consulting Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMass schools and academic offices Compliance Conduct and manage technology education programs, workshops and conferences Develop and manage sustainable budget models for academic initiatives Coordinate support services and models for current and future services Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity Qualifications REQUIRED QUALIFICATIONS: Bachelor's Level Degree in Information Systems Management or Computer Science related majors 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills Strong project management skills Excellent written and verbal communication skills with technical and non-technical users Strong interpersonal and consensus-building skills Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community Additional Information PREFERRED QUALIFICATIONS: Master's Level Degree or equivalent Master's in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment Demonstrate data proficiency and prior experience managing development teams In-depth understanding of PeopleSoft Campus Solutions
Adjunct Instructors - Communication, Art, & Design (Multiple Vacancies)
InsideHigherEd Lowell, Massachusetts
Category: : Part-time Faculty Subscribe: : Department: : Academic Affairs - Liberal Arts Locations: : Lowell, MA Posted: : Jul 10, 2025 Closes: : Open Until Filled Type: : Part-time Position ID: : 190200 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Adjunct Instructors, Communication, Art, & Design (Multiple Vacancies) Unit: DCE adjunct faculty Department: Liberal Arts Division, Communication, Art and Design Department Reports to: Dean of Liberal Arts Date: July 10, 2025 General Summary: This is an Open Pool posting for Adjunct Instructors in the Communication, Art, and Design (CA&D) Department at Middlesex Community College. While there may not be immediate openings, qualified applicants will be considered for future course sections as needed. The CA&D Department supports an interdisciplinary and equity-minded curriculum that prepares students for careers in media, design, and communication fields. In addition to the general pool, we are currently seeking instructors for the following courses: ART 103 - Drawing for Communication & Design This course explores the use of both traditional and digital drawing as a means of visual communication in areas such as advertising, branding, product design, and storyboarding. Students develop core drawing techniques including perspective, shading, rendering, and sketching. The course also emphasizes the role of composition and color theory in design applications. ART 156 - Media & Motion Design This hands-on course introduces students to the principles of motion design and time-based media using Adobe Creative Cloud tools. Students learn concept development, storytelling, and design problem-solving through projects such as animated logos, typography, and short character sequences, with applications in visual communication, film, and branding. ART 278 - Coding for Web Design This course provides students with foundational coding skills?HTML, CSS, and JavaScript?to create professional, responsive, and accessible websites. Emphasizing real-world web development practices, students build interactive digital products that integrate visual design, UX/UI principles, and coding best practices. Duties and Responsibilities: Teach one or more courses based on department needs; Deliver student-centered, inclusive instruction that meets course outcomes and supports diverse learners; Use appropriate industry tools (e.g., Adobe Creative Suite, Procreate, drawing tablets, etc.); Engage students in hands-on learning, concept development, and project-based assessment; Post syllabi, assignments, and grades via the Blackboard Learning Management System; Fulfill terms of the faculty contract as set out in the Agreement between the Board of Higher Education and the Massachusetts Community College Council/Massachusetts Teachers Association for the Division of Continuing Education (DCE) Requirements: Master's degree in a related discipline (e.g., Fine Arts, Graphic Design, Animation, Web Design, Communication, or a relevant field) or equivalent professional experience; Demonstrated expertise in the course subject area; Proficiency with tools and platforms specific to each course (e.g., Adobe Creative Cloud, Procreate, HTML/CSS/JavaScript, etc.); Experience teaching or training in academic or professional settings; Commitment to inclusive teaching, equity-minded pedagogy, and student success; Ability to work effectively with a diverse student population. Preferred Qualifications: Teaching experience at the community college level; Familiarity with Blackboard or other Learning Management Systems; Industry certifications or substantial work experience in related creative or technical fields; Experience integrating portfolio development, sustainability, or interdisciplinary collaboration into instruction. Additional Information: Salary Range: DCE adjunct faculty members are paid in accordance with the DCE salary step schedule which is as follows: Step 1- $1,397 per credit Step 2 - $1,487 per credit Step 3 - $1,585 per credit Step 4 - $1,688 per credit Location: Lowell or Bedford campus as needed Expected Start Date: Fall 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
01/14/2026
Full time
Category: : Part-time Faculty Subscribe: : Department: : Academic Affairs - Liberal Arts Locations: : Lowell, MA Posted: : Jul 10, 2025 Closes: : Open Until Filled Type: : Part-time Position ID: : 190200 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Adjunct Instructors, Communication, Art, & Design (Multiple Vacancies) Unit: DCE adjunct faculty Department: Liberal Arts Division, Communication, Art and Design Department Reports to: Dean of Liberal Arts Date: July 10, 2025 General Summary: This is an Open Pool posting for Adjunct Instructors in the Communication, Art, and Design (CA&D) Department at Middlesex Community College. While there may not be immediate openings, qualified applicants will be considered for future course sections as needed. The CA&D Department supports an interdisciplinary and equity-minded curriculum that prepares students for careers in media, design, and communication fields. In addition to the general pool, we are currently seeking instructors for the following courses: ART 103 - Drawing for Communication & Design This course explores the use of both traditional and digital drawing as a means of visual communication in areas such as advertising, branding, product design, and storyboarding. Students develop core drawing techniques including perspective, shading, rendering, and sketching. The course also emphasizes the role of composition and color theory in design applications. ART 156 - Media & Motion Design This hands-on course introduces students to the principles of motion design and time-based media using Adobe Creative Cloud tools. Students learn concept development, storytelling, and design problem-solving through projects such as animated logos, typography, and short character sequences, with applications in visual communication, film, and branding. ART 278 - Coding for Web Design This course provides students with foundational coding skills?HTML, CSS, and JavaScript?to create professional, responsive, and accessible websites. Emphasizing real-world web development practices, students build interactive digital products that integrate visual design, UX/UI principles, and coding best practices. Duties and Responsibilities: Teach one or more courses based on department needs; Deliver student-centered, inclusive instruction that meets course outcomes and supports diverse learners; Use appropriate industry tools (e.g., Adobe Creative Suite, Procreate, drawing tablets, etc.); Engage students in hands-on learning, concept development, and project-based assessment; Post syllabi, assignments, and grades via the Blackboard Learning Management System; Fulfill terms of the faculty contract as set out in the Agreement between the Board of Higher Education and the Massachusetts Community College Council/Massachusetts Teachers Association for the Division of Continuing Education (DCE) Requirements: Master's degree in a related discipline (e.g., Fine Arts, Graphic Design, Animation, Web Design, Communication, or a relevant field) or equivalent professional experience; Demonstrated expertise in the course subject area; Proficiency with tools and platforms specific to each course (e.g., Adobe Creative Cloud, Procreate, HTML/CSS/JavaScript, etc.); Experience teaching or training in academic or professional settings; Commitment to inclusive teaching, equity-minded pedagogy, and student success; Ability to work effectively with a diverse student population. Preferred Qualifications: Teaching experience at the community college level; Familiarity with Blackboard or other Learning Management Systems; Industry certifications or substantial work experience in related creative or technical fields; Experience integrating portfolio development, sustainability, or interdisciplinary collaboration into instruction. Additional Information: Salary Range: DCE adjunct faculty members are paid in accordance with the DCE salary step schedule which is as follows: Step 1- $1,397 per credit Step 2 - $1,487 per credit Step 3 - $1,585 per credit Step 4 - $1,688 per credit Location: Lowell or Bedford campus as needed Expected Start Date: Fall 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at .
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services
InsideHigherEd Boston, Massachusetts
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
01/14/2026
Full time
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
RESEARCH DATA ANALYST I, School of Medicine, Physiology & Biophysics
InsideHigherEd Boston, Massachusetts
RESEARCH DATA ANALYST I, School of Medicine, Physiology & Biophysics Job Description RESEARCH DATA ANALYST I, School of Medicine, Physiology & Biophysics Category Boston University Medical Campus > Professional Job Location Boston, MA, United States Tracking Code Posted Date 11/20/2025 Salary Grade Grade 45 Expected Hiring Range Minimum $48,075.00 Expected Hiring Range Maximum $60,625.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular This position supports research activities focused on the neurobiological and molecular mechanisms underlying stress-related psychiatric disorders conducted in the laboratory of Nikolaos P. Daskalakis, MD PhD at the Department of Pharmacology, Physiology and Biophysics. The role supports the analysis and integration of multi-omic and clinical data from both human and animal models, including gene expression, epigenetic, endocrine, and behavioral datasets. Responsibilities include supporting data processing workflows, assisting with molecular assays, and collaborating closely with other team members on computational and experimental efforts. The role requires a background in neuroscience, molecular biology, bioinformatics, or a related field, with experience working with large datasets and biological samples. Tasks are performed in a collaborative environment and under the supervision of senior scientific staff. Required Skills Bachelor's and 1-3 years experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: $48,075.00-$60,625.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b175e9465ec350469ca79ce2760daf76
01/14/2026
Full time
RESEARCH DATA ANALYST I, School of Medicine, Physiology & Biophysics Job Description RESEARCH DATA ANALYST I, School of Medicine, Physiology & Biophysics Category Boston University Medical Campus > Professional Job Location Boston, MA, United States Tracking Code Posted Date 11/20/2025 Salary Grade Grade 45 Expected Hiring Range Minimum $48,075.00 Expected Hiring Range Maximum $60,625.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular This position supports research activities focused on the neurobiological and molecular mechanisms underlying stress-related psychiatric disorders conducted in the laboratory of Nikolaos P. Daskalakis, MD PhD at the Department of Pharmacology, Physiology and Biophysics. The role supports the analysis and integration of multi-omic and clinical data from both human and animal models, including gene expression, epigenetic, endocrine, and behavioral datasets. Responsibilities include supporting data processing workflows, assisting with molecular assays, and collaborating closely with other team members on computational and experimental efforts. The role requires a background in neuroscience, molecular biology, bioinformatics, or a related field, with experience working with large datasets and biological samples. Tasks are performed in a collaborative environment and under the supervision of senior scientific staff. Required Skills Bachelor's and 1-3 years experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: $48,075.00-$60,625.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b175e9465ec350469ca79ce2760daf76
SENIOR FINANCIAL REPORTING ANALYST, FINANCIAL AFFAIRS, Comptroller&;s Office
InsideHigherEd Boston, Massachusetts
SENIOR FINANCIAL REPORTING ANALYST, FINANCIAL AFFAIRS, Comptroller's Office Job Description SENIOR FINANCIAL REPORTING ANALYST, FINANCIAL AFFAIRS, Comptroller's Office Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 8/20/2025 Salary Grade Grade 50 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University seeks a highly skilled and collaborative Senior Financial Reporting Analyst to support the Office of Financial Operations. Reporting directly to the Vice President, Financial Operations, this role requires an experienced professional with a thorough understanding of Generally Accepted Accounting Principles and the awareness of the micro and macro-economic trends that influence the higher education industry. The ideal candidate will have extensive experience synthesizing complex data from a variety of sources across the University, providing actionable insights through clear, concise board-level presentations and reports. They will prepare, collect, and interpret financial data to develop financial analyses, projections, short and long-term financial plans, and other reports. This role requires excellent time management skills to thrive under tight deadlines and rapidly evolving priorities. Major duties of this position include: -Summarize ongoing cash flow projections and liquidity analyses, providing timely updates to senior leadership. -Manages and leads a portfolio of special projects working directly with the Universitys academic and administrative units. -Collaborate with colleagues in Financial Accounting & Reporting, Treasury, Budget and other key stakeholders to conduct scenario and sensitivity planning to support strategic decision-making under varying market and operational conditions. -Develop, interpret, and summarize multi-dimensional financial analyses to inform budgeting, capital planning, and operational initiatives. -Respond rapidly to ad hoc data requests and analytical needs from leadership, ensuring timely turnaround. -Identify trends, risks, opportunities, and efficiencies in financial operations and university-wide initiatives. -Identify opportunities to improve reporting processes, tools, and data integration methods. Required Skills Required Skills: Bachelor's degree in finance, Accounting, Economics, or related field required; advanced degree (MBA, CPA) preferred. 5-8 years of work experience, preferably in a university environment. Deep understanding of GAAP and other regulatory standards required for the higher education industry. Experience creating comprehensive board-level presentations and reporting packages (PowerPoint proficiency required). Strong analytical skills with the ability to run, interpret, and summarize complex data sets utilizing BI tools (Tableau, Power BI, Excel advanced skills) is required. Exceptional organizational and time management skills to manage competing priorities and tight deadlines. Ability to work collaboratively and influence across functions without direct authority. Familiarity with ERP platforms such as SAP and Campus Solutions is a plus. Ability to multi-task and prioritize routine tasks and ad-hoc requests. Preferred Skills: CPA or CFA certification(s) Benefits/Other Information: Boston University's generous benefits package includes health, dental, life insurance, and paid time off as well as potential remote working arrangements! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at . The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive. For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities. Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Senior Financial Reporting Analyst' position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$115,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-46fab8210c89854cbdb48fad376a472b
01/14/2026
Full time
SENIOR FINANCIAL REPORTING ANALYST, FINANCIAL AFFAIRS, Comptroller's Office Job Description SENIOR FINANCIAL REPORTING ANALYST, FINANCIAL AFFAIRS, Comptroller's Office Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 8/20/2025 Salary Grade Grade 50 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University seeks a highly skilled and collaborative Senior Financial Reporting Analyst to support the Office of Financial Operations. Reporting directly to the Vice President, Financial Operations, this role requires an experienced professional with a thorough understanding of Generally Accepted Accounting Principles and the awareness of the micro and macro-economic trends that influence the higher education industry. The ideal candidate will have extensive experience synthesizing complex data from a variety of sources across the University, providing actionable insights through clear, concise board-level presentations and reports. They will prepare, collect, and interpret financial data to develop financial analyses, projections, short and long-term financial plans, and other reports. This role requires excellent time management skills to thrive under tight deadlines and rapidly evolving priorities. Major duties of this position include: -Summarize ongoing cash flow projections and liquidity analyses, providing timely updates to senior leadership. -Manages and leads a portfolio of special projects working directly with the Universitys academic and administrative units. -Collaborate with colleagues in Financial Accounting & Reporting, Treasury, Budget and other key stakeholders to conduct scenario and sensitivity planning to support strategic decision-making under varying market and operational conditions. -Develop, interpret, and summarize multi-dimensional financial analyses to inform budgeting, capital planning, and operational initiatives. -Respond rapidly to ad hoc data requests and analytical needs from leadership, ensuring timely turnaround. -Identify trends, risks, opportunities, and efficiencies in financial operations and university-wide initiatives. -Identify opportunities to improve reporting processes, tools, and data integration methods. Required Skills Required Skills: Bachelor's degree in finance, Accounting, Economics, or related field required; advanced degree (MBA, CPA) preferred. 5-8 years of work experience, preferably in a university environment. Deep understanding of GAAP and other regulatory standards required for the higher education industry. Experience creating comprehensive board-level presentations and reporting packages (PowerPoint proficiency required). Strong analytical skills with the ability to run, interpret, and summarize complex data sets utilizing BI tools (Tableau, Power BI, Excel advanced skills) is required. Exceptional organizational and time management skills to manage competing priorities and tight deadlines. Ability to work collaboratively and influence across functions without direct authority. Familiarity with ERP platforms such as SAP and Campus Solutions is a plus. Ability to multi-task and prioritize routine tasks and ad-hoc requests. Preferred Skills: CPA or CFA certification(s) Benefits/Other Information: Boston University's generous benefits package includes health, dental, life insurance, and paid time off as well as potential remote working arrangements! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at . The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive. For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities. Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Senior Financial Reporting Analyst' position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$115,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-46fab8210c89854cbdb48fad376a472b
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