City of Danville, VA
Danville, Virginia
Description Oversee and manage all Child&Adult protective service programs, Child Welfare and Employment Services programs; by providing direction to the Family Services Supervisors and Employment Services Supervisor in planning, organizing, and supervising the section; managing the budget preparation and review; ensuring adequate staffing; serving as a liaison with groups; overseeing and directing the provision of services; resolving customer's disputes; serves on community boards; facilitating family partnership meetings; serve as back up supervisor to service units and assist the director in day to day activities. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Ensures family and employment services are provided in a fair, legal and appropriate manner by reviewing cases; participating in hearings; reviewing disposition of hearings; determining if policy or procedure changes are required; implementing appropriate changes in policies/procedures; informing staffing of changes; and counseling/disciplining employees for inappropriate decisions and/or improper case management. Ensures staff training and development; ensures all new service staff participates in orientation to City, State and Agency policies. Provides policy update training in addition to staff development training. Plans, organizes and directs service unit activities by meeting regularly with the unit supervisor; reviewing and discussing concerns, progress, case management reports and state and local reports for efficiency. Serves as liaison with groups representing the agency by participating in Board and regional meetings. Prepares on-call schedule for staff, provide guidance to on-call staff in emergency on-call situations. Provides quality and efficient supervision and services by communicating with internal and external customers; setting expectations; preparing performance evaluations; hiring and disciplining employees; and resolving issues. Managing the budget by preparing the annual budget, monitoring service appropriations and expenditures; recommending funds for service programs, supplies, equipment and staff; ensuring adequate funding for critical needs; and monitoring budget reports. ADDITIONAL DUTIES Performs additional duties as assigned. PHYSICAL DEMANDS Work is sedentary in nature, requiring occasional light physical exertion. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others. NON-PHYSICAL DEMANDS Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. Regular and predictable attendance is expected. May frequently experience time pressure, emergency situations, frequent change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exciting work. May occasionally experience irregular work schedule/overtime. May rarely experience noise/distracting environment. MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE Typically requires use of standard office equipment, including computer and related hardware and software, and any other equipment as appropriate or required. WORK ENVIRONMENT The work is typically performed in an office environment where there is occasional exposure to communicable diseases and physical danger or abuse. The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.
Description Oversee and manage all Child&Adult protective service programs, Child Welfare and Employment Services programs; by providing direction to the Family Services Supervisors and Employment Services Supervisor in planning, organizing, and supervising the section; managing the budget preparation and review; ensuring adequate staffing; serving as a liaison with groups; overseeing and directing the provision of services; resolving customer's disputes; serves on community boards; facilitating family partnership meetings; serve as back up supervisor to service units and assist the director in day to day activities. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Ensures family and employment services are provided in a fair, legal and appropriate manner by reviewing cases; participating in hearings; reviewing disposition of hearings; determining if policy or procedure changes are required; implementing appropriate changes in policies/procedures; informing staffing of changes; and counseling/disciplining employees for inappropriate decisions and/or improper case management. Ensures staff training and development; ensures all new service staff participates in orientation to City, State and Agency policies. Provides policy update training in addition to staff development training. Plans, organizes and directs service unit activities by meeting regularly with the unit supervisor; reviewing and discussing concerns, progress, case management reports and state and local reports for efficiency. Serves as liaison with groups representing the agency by participating in Board and regional meetings. Prepares on-call schedule for staff, provide guidance to on-call staff in emergency on-call situations. Provides quality and efficient supervision and services by communicating with internal and external customers; setting expectations; preparing performance evaluations; hiring and disciplining employees; and resolving issues. Managing the budget by preparing the annual budget, monitoring service appropriations and expenditures; recommending funds for service programs, supplies, equipment and staff; ensuring adequate funding for critical needs; and monitoring budget reports. ADDITIONAL DUTIES Performs additional duties as assigned. PHYSICAL DEMANDS Work is sedentary in nature, requiring occasional light physical exertion. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others. NON-PHYSICAL DEMANDS Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. Regular and predictable attendance is expected. May frequently experience time pressure, emergency situations, frequent change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exciting work. May occasionally experience irregular work schedule/overtime. May rarely experience noise/distracting environment. MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE Typically requires use of standard office equipment, including computer and related hardware and software, and any other equipment as appropriate or required. WORK ENVIRONMENT The work is typically performed in an office environment where there is occasional exposure to communicable diseases and physical danger or abuse. The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.
Global Payment Holding Company
Little Rock, Arkansas
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners-then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager. Compensation Ready to grow your career and your paycheck? Here's the breakdown Base Salary: $50,000 Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $100,000+ Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now! Job Duties Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. Attend weekly team meeting and weekly one-on-one with leader. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales "hunter" Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committed Please note that the deadline for applications is 5/31/2026 Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado. Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners-then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager. Compensation Ready to grow your career and your paycheck? Here's the breakdown Base Salary: $50,000 Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $100,000+ Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now! Job Duties Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. Attend weekly team meeting and weekly one-on-one with leader. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales "hunter" Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committed Please note that the deadline for applications is 5/31/2026 Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado. Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact
OhioHealth
Columbus, Ohio
We are more than a health system. We are a belief system.We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more- in our careers and in our communities. Job Description Summary: The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system. In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others. Responsibilities And Duties: Serving as the Application / Platform Administrator for the systems (see below) - 40% Reporting, Compliance&Data Integrity Needs - 30% Create and maintain accurate simple and complex reports, spreadsheets, graphs and presentations, to analyze and report various financial, quality and service information as requested. Audits&systems data clean-up. Troubleshoot and resolve systems data issues Training - 10%: Determine, develop materials and implement training for foundation staff for annual Team retreat, new associates and ongoing training needs. Other duties as assigned - 20% Application / Platform Administrator Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects. Oversee and lead the development, implementation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors. Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues. Oversee team to complete system validation of new releases. Provide oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications. Provide oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan. Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues. Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects. Employ best practices for data integrity, confidentiality, and HIPAA compliance. Regularly participate and lead external administrator user group activities and meetings. Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime; and manage database maintenance as directed. Provide technical input on feasibility for projects involving information systems. Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results. Compliance Manage and oversee security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation. Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies/projects. Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations. Lead risk assessments of technology-based research activities. Communicate concerns to OHRI leadership in a timely manner. Comply with hospital, departmental policies, procedures and processes. Minimum Qualifications: Bachelor's Degree: Computer and Information Science Additional Job Description: Degree in computer science or related field, or related or equivalent combination of education, training and work experience in research. Strong verbal and written communication skills. Ability and desire to provide exceptional customer service. Demonstrated problem-solving abilities. Strong computer skills, familiarity with database and information exchange technology. Demonstrated experience working independently using initiative and good judgement with teams. Ability to work effectively as part of a team. Ability to learn complex policies and processes and to implement them independently in daily activities. Applies critical thinking and creative problem-solving skills across a wide variety of software/application systems. Minimum of 3 years of human subjects research experience required. Proven track record of having successfully developed and/or managed at least one database. Thorough knowledge of study design criteria, randomization processes, clinical and biomedical terms used in research studies and scientific and medical concepts and terminology. Thorough knowledge of clinical trial management operations. Thorough knowledge of Federal and institutional confidentiality policies applicable to electronic databases containing protected health information and data collected specifically for research. Demonstrates effective communication (written and verbal), the ability to effectively and accurately exchange, transmit, receive, and interpret ideas, information and needs with colleagues and research team members through appropriate communication methods. SPECIALIZED KNOWLEDGE Advanced knowledge of principles of database and applications management. Working knowledge of quality improvement processes. Well-developed organizational skills with attention to details. Documented people skills and professional communication ability. Goal-oriented person who takes initiative, is self-motivated and a creative problem solver. Proficiency in Excel and electronic data capture systems is required. DESIRED ATTRIBUTES Master's degree in data management or related field. Kind and Length of Experience- 4+ years of clinical research involvement. Work Shift: Day Scheduled Weekly Hours : 40 Department Research Business Services Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
We are more than a health system. We are a belief system.We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more- in our careers and in our communities. Job Description Summary: The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system. In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others. Responsibilities And Duties: Serving as the Application / Platform Administrator for the systems (see below) - 40% Reporting, Compliance&Data Integrity Needs - 30% Create and maintain accurate simple and complex reports, spreadsheets, graphs and presentations, to analyze and report various financial, quality and service information as requested. Audits&systems data clean-up. Troubleshoot and resolve systems data issues Training - 10%: Determine, develop materials and implement training for foundation staff for annual Team retreat, new associates and ongoing training needs. Other duties as assigned - 20% Application / Platform Administrator Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects. Oversee and lead the development, implementation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors. Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues. Oversee team to complete system validation of new releases. Provide oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications. Provide oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan. Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues. Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects. Employ best practices for data integrity, confidentiality, and HIPAA compliance. Regularly participate and lead external administrator user group activities and meetings. Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime; and manage database maintenance as directed. Provide technical input on feasibility for projects involving information systems. Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results. Compliance Manage and oversee security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation. Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies/projects. Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations. Lead risk assessments of technology-based research activities. Communicate concerns to OHRI leadership in a timely manner. Comply with hospital, departmental policies, procedures and processes. Minimum Qualifications: Bachelor's Degree: Computer and Information Science Additional Job Description: Degree in computer science or related field, or related or equivalent combination of education, training and work experience in research. Strong verbal and written communication skills. Ability and desire to provide exceptional customer service. Demonstrated problem-solving abilities. Strong computer skills, familiarity with database and information exchange technology. Demonstrated experience working independently using initiative and good judgement with teams. Ability to work effectively as part of a team. Ability to learn complex policies and processes and to implement them independently in daily activities. Applies critical thinking and creative problem-solving skills across a wide variety of software/application systems. Minimum of 3 years of human subjects research experience required. Proven track record of having successfully developed and/or managed at least one database. Thorough knowledge of study design criteria, randomization processes, clinical and biomedical terms used in research studies and scientific and medical concepts and terminology. Thorough knowledge of clinical trial management operations. Thorough knowledge of Federal and institutional confidentiality policies applicable to electronic databases containing protected health information and data collected specifically for research. Demonstrates effective communication (written and verbal), the ability to effectively and accurately exchange, transmit, receive, and interpret ideas, information and needs with colleagues and research team members through appropriate communication methods. SPECIALIZED KNOWLEDGE Advanced knowledge of principles of database and applications management. Working knowledge of quality improvement processes. Well-developed organizational skills with attention to details. Documented people skills and professional communication ability. Goal-oriented person who takes initiative, is self-motivated and a creative problem solver. Proficiency in Excel and electronic data capture systems is required. DESIRED ATTRIBUTES Master's degree in data management or related field. Kind and Length of Experience- 4+ years of clinical research involvement. Work Shift: Day Scheduled Weekly Hours : 40 Department Research Business Services Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment