State of Washington
Olympia, Washington
This recruitment will remain open until June 10, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on May 20, 2026. It is in the applicant's best interest to submit materials as soon as possible. Make a Difference: Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual) to join our Rates, Forms, and Provider Networks Division based out of our Tumwater Office. Role: FPA3: HCBM Contract Analyst (1) We are an employer of choice! Here's why: At the Washington State Office of the Insurance Commissioner (OIC) , we play a vital role in protecting consumers, the public interest, and Washington's economy by ensuring the insurance marketplace operates fairly, transparently, and in compliance with the law. A key part of that mission is making sure health insurance carriers build and maintain provider networks that give consumers meaningful access to health care services. Meaningful work : Ensure a healthy insurance market & protect Washington consumers. Impactful career : Make a daily difference in the lives of countless Washingtonians. Small agency, big opportunities : Gain a holistic understanding of our mission and build strong relationships with colleagues. Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position We are hiring for one (1) HCBM Analyst within our Rates, Forms, and Provider Network (RFPN) Division . This position focuses on reviewing complex healthcare contracts, evaluating them for compliance with state and federal requirements, and documenting findings in a clear and organized way. This role requires strong analytical thinking, sound judgment, and the ability to communicate effectively with insurers, providers, attorneys, and other stakeholders. This role reports to the assigned FPA4 Supervisor within either the Provider Contract Unit or the HCBM Contract Unit. Functional Program Analyst 3: HCBM Analyst As an HCBM Analyst, you will review contract filings submitted by health carriers, Health Care Benefit Managers (HCBMs), providers, pharmacies, and Pharmacy Services Administrative Organizations (PSAOs) . Your work helps ensure these agreements are accurate, compliant, and aligned with regulatory expectations. You will analyze contract language, identify issues, and provide clear written findings that support consistent oversight across the marketplace. You will also conduct research and offer subject matter guidance to carriers, HCBMs, agents, attorneys, and consumers. This includes discussing contract provisions, interpreting case law, and helping resolve questions or concerns that arise during the review process. This role is a strong fit for someone who enjoys detailed analytical work, communicates clearly about complex topics, and values contributing to fair and transparent practices across the healthcare system. Rates, Forms, and Provider Network team members are required to be in-office (4) days a week for the first 30 days of employment, (3) days in-office for days 31-90, and then (2) days from then on. This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days. These are Washington General Service positions. The monthly salary range for these positions is $5,137 - $6,906. Benefits & Perks Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. Wellness programs: Invest in your well-being with on-site resources and initiatives. Work-life balance: Flexible schedules with telework opportunities. Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. And more! Explore our website for additional benefits: Core Duties: Independently analyze/review and evaluate contracts to ensure with Washington State insurance laws, federal laws, regulations, and applicable case law. Interpret contract language and assess whether legal and regulatory standards are met. Apply relevant RCWs, WACs, federal requirements, and case law to support consistent, legally sound contract reviews and regulatory decisions. Identify compliance issues, deficiencies, or provisions that do not meet regulatory requirements and develop clear, well-reasoned recommendations or objections outlining how contracts can be brought into compliance. Collaborate with the Functional Program Analyst 4 Supervisor, Program Manager, and OIC colleagues regarding contract review issues that may impact the broader insurance marketplace and support consistent and uniform contract review standards. Support the OIC's consumer protection mission by helping ensure that regulated entities issue contracts that are fair, transparent, and compliant before entering the marketplace. Contact Us : To read more about this position and view all duties, please contact us at and add the requisition number 7 and add the job name to the subject line of your email. Required Qualifications : Six (6) years of professional full-time work experience in areas such as contract management, drafting and/or review of legal documents; regulatory examinations, regulatory compliance, or health care benefit plan design, distribution, or administration. Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience A degree in public administration, business administration, law/legal studies, finance or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Required Knowledge, Skills and Abilities: Intermediate-level skills in Microsoft Outlook, Word, and Excel Preferred/Desired Qualifications: Advanced skills and experience in Microsoft Outlook, Excel, Word Demonstrated experience organizing work, establishing timelines, and meeting deadlines. Ready to join us? Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC! Resume and Cover Letter Required This position isrepresented by the Washington Federation of State Employees (WFSE). Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). State law (RCW 48.02.090 5 ) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. If claiming veteran status, please send your DD 214 to R with FPA3_2026- 04077 in the subject line. Please do not attach the DD214 to your application materials.Please black out personally identifiable data such as social security numbers. The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or . If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at . Contact us : For inquiries about this position, please contact us at R and add the requisition number and job name to the subject line of your email. Compensation details: 29.52-39.69 Hourly Wage PI5a6e508a575e-43595c143e31-5e48-4549-b2d185386
This recruitment will remain open until June 10, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on May 20, 2026. It is in the applicant's best interest to submit materials as soon as possible. Make a Difference: Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual) to join our Rates, Forms, and Provider Networks Division based out of our Tumwater Office. Role: FPA3: HCBM Contract Analyst (1) We are an employer of choice! Here's why: At the Washington State Office of the Insurance Commissioner (OIC) , we play a vital role in protecting consumers, the public interest, and Washington's economy by ensuring the insurance marketplace operates fairly, transparently, and in compliance with the law. A key part of that mission is making sure health insurance carriers build and maintain provider networks that give consumers meaningful access to health care services. Meaningful work : Ensure a healthy insurance market & protect Washington consumers. Impactful career : Make a daily difference in the lives of countless Washingtonians. Small agency, big opportunities : Gain a holistic understanding of our mission and build strong relationships with colleagues. Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position We are hiring for one (1) HCBM Analyst within our Rates, Forms, and Provider Network (RFPN) Division . This position focuses on reviewing complex healthcare contracts, evaluating them for compliance with state and federal requirements, and documenting findings in a clear and organized way. This role requires strong analytical thinking, sound judgment, and the ability to communicate effectively with insurers, providers, attorneys, and other stakeholders. This role reports to the assigned FPA4 Supervisor within either the Provider Contract Unit or the HCBM Contract Unit. Functional Program Analyst 3: HCBM Analyst As an HCBM Analyst, you will review contract filings submitted by health carriers, Health Care Benefit Managers (HCBMs), providers, pharmacies, and Pharmacy Services Administrative Organizations (PSAOs) . Your work helps ensure these agreements are accurate, compliant, and aligned with regulatory expectations. You will analyze contract language, identify issues, and provide clear written findings that support consistent oversight across the marketplace. You will also conduct research and offer subject matter guidance to carriers, HCBMs, agents, attorneys, and consumers. This includes discussing contract provisions, interpreting case law, and helping resolve questions or concerns that arise during the review process. This role is a strong fit for someone who enjoys detailed analytical work, communicates clearly about complex topics, and values contributing to fair and transparent practices across the healthcare system. Rates, Forms, and Provider Network team members are required to be in-office (4) days a week for the first 30 days of employment, (3) days in-office for days 31-90, and then (2) days from then on. This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days. These are Washington General Service positions. The monthly salary range for these positions is $5,137 - $6,906. Benefits & Perks Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. Wellness programs: Invest in your well-being with on-site resources and initiatives. Work-life balance: Flexible schedules with telework opportunities. Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. And more! Explore our website for additional benefits: Core Duties: Independently analyze/review and evaluate contracts to ensure with Washington State insurance laws, federal laws, regulations, and applicable case law. Interpret contract language and assess whether legal and regulatory standards are met. Apply relevant RCWs, WACs, federal requirements, and case law to support consistent, legally sound contract reviews and regulatory decisions. Identify compliance issues, deficiencies, or provisions that do not meet regulatory requirements and develop clear, well-reasoned recommendations or objections outlining how contracts can be brought into compliance. Collaborate with the Functional Program Analyst 4 Supervisor, Program Manager, and OIC colleagues regarding contract review issues that may impact the broader insurance marketplace and support consistent and uniform contract review standards. Support the OIC's consumer protection mission by helping ensure that regulated entities issue contracts that are fair, transparent, and compliant before entering the marketplace. Contact Us : To read more about this position and view all duties, please contact us at and add the requisition number 7 and add the job name to the subject line of your email. Required Qualifications : Six (6) years of professional full-time work experience in areas such as contract management, drafting and/or review of legal documents; regulatory examinations, regulatory compliance, or health care benefit plan design, distribution, or administration. Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate's Degree 2 years of experience Bachelor's Degree 4 years of experience Master's Degree 5 years of experience A degree in public administration, business administration, law/legal studies, finance or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Required Knowledge, Skills and Abilities: Intermediate-level skills in Microsoft Outlook, Word, and Excel Preferred/Desired Qualifications: Advanced skills and experience in Microsoft Outlook, Excel, Word Demonstrated experience organizing work, establishing timelines, and meeting deadlines. Ready to join us? Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC! Resume and Cover Letter Required This position isrepresented by the Washington Federation of State Employees (WFSE). Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). State law (RCW 48.02.090 5 ) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. If claiming veteran status, please send your DD 214 to R with FPA3_2026- 04077 in the subject line. Please do not attach the DD214 to your application materials.Please black out personally identifiable data such as social security numbers. The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or . If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at . Contact us : For inquiries about this position, please contact us at R and add the requisition number and job name to the subject line of your email. Compensation details: 29.52-39.69 Hourly Wage PI5a6e508a575e-43595c143e31-5e48-4549-b2d185386
Princeton University
Princeton, New Jersey
Overview The Office of Information Technology (OIT) empowers Princeton University's mission of advancing learning through world-class scholarships, research, and teaching. Within OIT, Enterprise Infrastructure Services (EIS) designs, builds, and operates campus and cloud-based IT that supports the University's academic and administrative goals. The Enterprise Infrastructure Services team is expanding infrastructure capabilities with a focus on DR/BC orchestration and hybrid cloud resilience. Current efforts will focus on consolidation of backup platforms, adoption of hybrid cloud virtualization platforms, and improvements to DR/BC workflows of evolving RTO/RPO targets. Success in these areas will directly enhance EIS' ability to meet business continuity goals and define and deliver best-in-class data protection strategy. The Infrastructure Operations Engineer reports to the Senior Manager of Infrastructure Operations and plays a critical role in ensuring secure, reliable infrastructure for Princeton University's academic and administrative operations. As part of the Infrastructure Operations team, this position provides first line of support for enterprise systems with key responsibilities focusing on: Backup Management: Oversee and maintain centralized backup solutions for Windows and Linux environments across on-premises and cloud platforms. Disaster Recovery and Business Continuity Administration: Develop, continually refine and periodically test DR/BC plans with Infrastructure teams and Service Owners to ensure the Universities' diverse business needs are met. Infrastructure Engineering: Design, implement, test and sustain secure, high-performance server and virtualization infrastructure to ensure reliable service delivery. Operational Support: Execute daily operational tasks and provide on-call coverage, including after-hours support, to maintain system availability and performance. This is a hybrid position. Responsibilities Operations Manage and maintain enterprise backup platforms to protect the University's data across virtual servers, physical servers, and NAS arrays. Monitor and manage daily backup operations, including scheduling, job success verification, onboarding new clients, performing restores, and troubleshooting failures. Support Disaster Recovery (DR) and Business Continuity (BC) operations, including restore testing and scenario-based recovery to meet RTO/RPO objectives. Maintain backup infrastructure components, ensuring software updates and security compliance. Perform daily management and monitoring of virtualization platforms, Windows servers, Linux systems, and hybrid environments. Ensure compliance with IT governance processes, including asset, change, incident, and problem management. When provided access to data classified as University "Restricted," "Confidential," "Internal to Princeton," or that is personal, proprietary, or otherwise considered sensitive/confidential, maintain such data in the strictest confidence, following standard procedures to ensure privacy, security, and proper use of data, in accordance with the Information Security Policy. Participate in on-call rotation to support the University's server and storage infrastructure. Engineering Collaborate with OIT groups and departmental staff to design and maintain resilient, secure backup infrastructure. Monitor and optimize scalability, performance, and data integrity of backup recovery solutions. Administer on-prem VMWare and Azure Infrastructure, including virtual servers VMware or Hyper-V based clusters. Oversee the monitoring and maintenance of compute infrastructure, including installation, configuration, and patching. Develop automation scripts to streamline system operations and improve efficiency. Create and execute testing and implementation plans for new or upgraded backup platforms. Establish and refine backup and restore policies for compliance and efficiency. Participate in special projects and assignments as required. Professional Development Stay current with emerging technologies and evaluate new products for adoption. Facilitate knowledge transfer by developing and delivering training sessions on backup and recovery best practices. PI0c1f080b8-c143e31-5e48-4549-b2d185386
Overview The Office of Information Technology (OIT) empowers Princeton University's mission of advancing learning through world-class scholarships, research, and teaching. Within OIT, Enterprise Infrastructure Services (EIS) designs, builds, and operates campus and cloud-based IT that supports the University's academic and administrative goals. The Enterprise Infrastructure Services team is expanding infrastructure capabilities with a focus on DR/BC orchestration and hybrid cloud resilience. Current efforts will focus on consolidation of backup platforms, adoption of hybrid cloud virtualization platforms, and improvements to DR/BC workflows of evolving RTO/RPO targets. Success in these areas will directly enhance EIS' ability to meet business continuity goals and define and deliver best-in-class data protection strategy. The Infrastructure Operations Engineer reports to the Senior Manager of Infrastructure Operations and plays a critical role in ensuring secure, reliable infrastructure for Princeton University's academic and administrative operations. As part of the Infrastructure Operations team, this position provides first line of support for enterprise systems with key responsibilities focusing on: Backup Management: Oversee and maintain centralized backup solutions for Windows and Linux environments across on-premises and cloud platforms. Disaster Recovery and Business Continuity Administration: Develop, continually refine and periodically test DR/BC plans with Infrastructure teams and Service Owners to ensure the Universities' diverse business needs are met. Infrastructure Engineering: Design, implement, test and sustain secure, high-performance server and virtualization infrastructure to ensure reliable service delivery. Operational Support: Execute daily operational tasks and provide on-call coverage, including after-hours support, to maintain system availability and performance. This is a hybrid position. Responsibilities Operations Manage and maintain enterprise backup platforms to protect the University's data across virtual servers, physical servers, and NAS arrays. Monitor and manage daily backup operations, including scheduling, job success verification, onboarding new clients, performing restores, and troubleshooting failures. Support Disaster Recovery (DR) and Business Continuity (BC) operations, including restore testing and scenario-based recovery to meet RTO/RPO objectives. Maintain backup infrastructure components, ensuring software updates and security compliance. Perform daily management and monitoring of virtualization platforms, Windows servers, Linux systems, and hybrid environments. Ensure compliance with IT governance processes, including asset, change, incident, and problem management. When provided access to data classified as University "Restricted," "Confidential," "Internal to Princeton," or that is personal, proprietary, or otherwise considered sensitive/confidential, maintain such data in the strictest confidence, following standard procedures to ensure privacy, security, and proper use of data, in accordance with the Information Security Policy. Participate in on-call rotation to support the University's server and storage infrastructure. Engineering Collaborate with OIT groups and departmental staff to design and maintain resilient, secure backup infrastructure. Monitor and optimize scalability, performance, and data integrity of backup recovery solutions. Administer on-prem VMWare and Azure Infrastructure, including virtual servers VMware or Hyper-V based clusters. Oversee the monitoring and maintenance of compute infrastructure, including installation, configuration, and patching. Develop automation scripts to streamline system operations and improve efficiency. Create and execute testing and implementation plans for new or upgraded backup platforms. Establish and refine backup and restore policies for compliance and efficiency. Participate in special projects and assignments as required. Professional Development Stay current with emerging technologies and evaluate new products for adoption. Facilitate knowledge transfer by developing and delivering training sessions on backup and recovery best practices. PI0c1f080b8-c143e31-5e48-4549-b2d185386
Princeton University
Princeton, New Jersey
Overview As part of University Advancement Data Strategy and Innovation team, the role of the Associate Director, Data Science is to turn data into tactical information and knowledge by applying statistical, algorithmic, mining and visualization techniques. Data Strategy and Innovation plays a critical strategic role within Advancement, providing the analytical framework, data architecture, application development, and tools for data-driven decision making at all levels of the organization. The person in this role should be a creative thinker and propose innovative ways to look at problems that can be used to make sound organizational decisions. The Associate Director, Data Science will need to be able to present their findings and communicate data in ways that can be easily understood by their business counterparts. Working with the department Executive Director, this role will supervise the activities of the data science team and provide management of day to day functional operations. This position is a hands-on role, requiring active involvement in day-to-day technical operations, problem-solving, and project execution in addition to management responsibilities.In addition, this position will serve as a liaison to other teams within University Advancement - acting as a lead and driving strategic planning to successfully execute analytics strategies and solutions in support of the University fundraising and engagement operations. Responsibilities Statistical Modeling and Technical Exploration Utilizing a combination of business focus, strong analytical and problem-solving skills and programming knowledge, drive new innovations and data exploration Develop recommendation engines or automated lead scoring systems to drive our prospect management strategy and marketing segmentation, utilizing machine learning techniques Work with structured data and drive innovation in unstructured data architecture and analysis Work with statistical programming language, like R or Python, and database querying language like PL/SQL Utilize innovative approaches to drive knowledge, incorporate and promote a big data environment. Identify what data is available and relevant, including internal and external data sources, leveraging new data collection processes such as social media and web analytics Communication, Mentoring and Analytics Implementation Work with business users to define desired outcomes and business requirements of analyses, data visualization and other reporting Provide expertise on mathematical concepts for broader applied analytics and inspire the adoption of advanced analytics and data science across the Advancement Office Describe findings or the way techniques work to audiences, both technical and non-technical, effectively using presentation tools such as data visualization, PowerPoint and documentation to drive strategic decision making and understanding of business analytics at all levels of the organization Assist in addressing daily operational questions as needed, identify critical process improvement areas and collaborate in developing procedures and solutions for enhancing a high level of customer service Staff Management Serve as the team lead for projects and priorities of the data science team, working closely with the Executive Director, Prospect, Engagement, and Data Strategy to ensure projects are aligned with department and Advancement priorities Responsible for the hiring and professional development of staff including training, mentoring, and identifying goals, objectives and metrics Responsible for performance management of staff and monitoring of activity and metrics Other related tasks as assigned Best Practices & Strategy Working closely with Data Strategy and Innovation team members, conceive of and contribute to strategies and best practices in maintaining a comprehensive, reliable, and innovative data environment Review and recommend use of new technologies, vendor services and information sources. Keep abreast of news and relevant industry trends in support of the Office of Advancement Develop and maintain proficiency in using advanced analytic and database tools, internet resources, in-house data, and other references PI0705f6d8-c143e31-5e48-4549-b2d185386
Overview As part of University Advancement Data Strategy and Innovation team, the role of the Associate Director, Data Science is to turn data into tactical information and knowledge by applying statistical, algorithmic, mining and visualization techniques. Data Strategy and Innovation plays a critical strategic role within Advancement, providing the analytical framework, data architecture, application development, and tools for data-driven decision making at all levels of the organization. The person in this role should be a creative thinker and propose innovative ways to look at problems that can be used to make sound organizational decisions. The Associate Director, Data Science will need to be able to present their findings and communicate data in ways that can be easily understood by their business counterparts. Working with the department Executive Director, this role will supervise the activities of the data science team and provide management of day to day functional operations. This position is a hands-on role, requiring active involvement in day-to-day technical operations, problem-solving, and project execution in addition to management responsibilities.In addition, this position will serve as a liaison to other teams within University Advancement - acting as a lead and driving strategic planning to successfully execute analytics strategies and solutions in support of the University fundraising and engagement operations. Responsibilities Statistical Modeling and Technical Exploration Utilizing a combination of business focus, strong analytical and problem-solving skills and programming knowledge, drive new innovations and data exploration Develop recommendation engines or automated lead scoring systems to drive our prospect management strategy and marketing segmentation, utilizing machine learning techniques Work with structured data and drive innovation in unstructured data architecture and analysis Work with statistical programming language, like R or Python, and database querying language like PL/SQL Utilize innovative approaches to drive knowledge, incorporate and promote a big data environment. Identify what data is available and relevant, including internal and external data sources, leveraging new data collection processes such as social media and web analytics Communication, Mentoring and Analytics Implementation Work with business users to define desired outcomes and business requirements of analyses, data visualization and other reporting Provide expertise on mathematical concepts for broader applied analytics and inspire the adoption of advanced analytics and data science across the Advancement Office Describe findings or the way techniques work to audiences, both technical and non-technical, effectively using presentation tools such as data visualization, PowerPoint and documentation to drive strategic decision making and understanding of business analytics at all levels of the organization Assist in addressing daily operational questions as needed, identify critical process improvement areas and collaborate in developing procedures and solutions for enhancing a high level of customer service Staff Management Serve as the team lead for projects and priorities of the data science team, working closely with the Executive Director, Prospect, Engagement, and Data Strategy to ensure projects are aligned with department and Advancement priorities Responsible for the hiring and professional development of staff including training, mentoring, and identifying goals, objectives and metrics Responsible for performance management of staff and monitoring of activity and metrics Other related tasks as assigned Best Practices & Strategy Working closely with Data Strategy and Innovation team members, conceive of and contribute to strategies and best practices in maintaining a comprehensive, reliable, and innovative data environment Review and recommend use of new technologies, vendor services and information sources. Keep abreast of news and relevant industry trends in support of the Office of Advancement Develop and maintain proficiency in using advanced analytic and database tools, internet resources, in-house data, and other references PI0705f6d8-c143e31-5e48-4549-b2d185386
