Disney Direct to Consumer
San Francisco, California
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
New York, New York
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. Job Summary: As a Senior Software Engineer on the Build Tooling Software team within Disney Entertainment & ESPN Technology (DEET), you'll develop and support mission-critical infrastructure, custom tools, and shared libraries that allow application teams to quickly and dependably deliver software to their customers. We're responsible for making sure 1000s of engineers and 100s of teams can get their software into production quickly, reliably and safely. We're looking for an engineer with over 8 years hands-on experience in software development with an understanding of CI/CD processes and tools and a desire to learn more. Responsibilities: Work with a team of engineers building software in a collaborative software development process to achieve the teams' goals Build and maintain software to abstract build, release, and deploy events for use by dozens of development organizations Understand the needs of the 1000s of developers that use our software and actively and measurably improve their experience Work directly with app development teams to determine needs and implement CI/CD best practices Lead the development of critical features ensuring they meet user needs and fit for purpose Support critical build and artifact storage systems for the entire organization Participate in the on-call rotation, supporting systems and services during production incidents Qualifications: Minimum of 5 years relevant professional experience Proficiency in at least one modern programming language, such as Python, Java, C++, C, C#, etc. Familiarity with scripting in Bash / Powershell Understanding of a modern collaborative SDLC and experience with a variety of workflows, processes and techniques, i.e.: Scrum, Kanban, GitOps, Monorepos, Micro Services, Feature Flagging, etc Experience working with version-controlled environments and CI/CD workflows. Proficiency in setting up and maintaining pipelines with at least one of: GitLab CI GitHub Actions TeamCity Jenkins Argo SonarQube (for code quality and scanning) In-depth knowledge of Linux: File systems, user and group management, process control, permission schemes. SSH key management and secure shell operations. Cloud Platforms: Hands-on experience with AWS core services i.e. EC2, S3, IAM, VPC, CloudWatch, etc. Understanding of the wider AWS ecosystem and knowledge of other cloud providers desirable Containers & Orchestration: Docker: Experience building, running, and debugging containerized applications. Kubernetes and Helm: Operational knowledge of deploying workloads via manifests or Helm charts. Infrastructure as Code (IaC) Experience provisioning and managing infrastructure using through code and configuration using tools like Terraform, CloudFormation, etc Familiarity with AI tooling within the software development lifecycle and how to effectively integrate and utilize these tools to enhance development processes Ability to effectively collaborate with remote team members Excellent written and verbal communication skills BA/BS degree in Computer Science or equivalent technical experience The hiring range for this position in Santa Monica, California is $141,900 to $190,300 per year and in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. Job Summary: As a Senior Software Engineer on the Build Tooling Software team within Disney Entertainment & ESPN Technology (DEET), you'll develop and support mission-critical infrastructure, custom tools, and shared libraries that allow application teams to quickly and dependably deliver software to their customers. We're responsible for making sure 1000s of engineers and 100s of teams can get their software into production quickly, reliably and safely. We're looking for an engineer with over 8 years hands-on experience in software development with an understanding of CI/CD processes and tools and a desire to learn more. Responsibilities: Work with a team of engineers building software in a collaborative software development process to achieve the teams' goals Build and maintain software to abstract build, release, and deploy events for use by dozens of development organizations Understand the needs of the 1000s of developers that use our software and actively and measurably improve their experience Work directly with app development teams to determine needs and implement CI/CD best practices Lead the development of critical features ensuring they meet user needs and fit for purpose Support critical build and artifact storage systems for the entire organization Participate in the on-call rotation, supporting systems and services during production incidents Qualifications: Minimum of 5 years relevant professional experience Proficiency in at least one modern programming language, such as Python, Java, C++, C, C#, etc. Familiarity with scripting in Bash / Powershell Understanding of a modern collaborative SDLC and experience with a variety of workflows, processes and techniques, i.e.: Scrum, Kanban, GitOps, Monorepos, Micro Services, Feature Flagging, etc Experience working with version-controlled environments and CI/CD workflows. Proficiency in setting up and maintaining pipelines with at least one of: GitLab CI GitHub Actions TeamCity Jenkins Argo SonarQube (for code quality and scanning) In-depth knowledge of Linux: File systems, user and group management, process control, permission schemes. SSH key management and secure shell operations. Cloud Platforms: Hands-on experience with AWS core services i.e. EC2, S3, IAM, VPC, CloudWatch, etc. Understanding of the wider AWS ecosystem and knowledge of other cloud providers desirable Containers & Orchestration: Docker: Experience building, running, and debugging containerized applications. Kubernetes and Helm: Operational knowledge of deploying workloads via manifests or Helm charts. Infrastructure as Code (IaC) Experience provisioning and managing infrastructure using through code and configuration using tools like Terraform, CloudFormation, etc Familiarity with AI tooling within the software development lifecycle and how to effectively integrate and utilize these tools to enhance development processes Ability to effectively collaborate with remote team members Excellent written and verbal communication skills BA/BS degree in Computer Science or equivalent technical experience The hiring range for this position in Santa Monica, California is $141,900 to $190,300 per year and in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
New York, New York
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality engineering, and the engineering behind personalization, commerce, lifecycle, and identity. Job Summary: The DEEP & Technology team is seeking a visionary Principal Software Development Engineer in Test (SDET) to spearhead quality engineering across our streaming, data and advertising systems. As a trusted engineering leader and technical authority, you will set the strategic direction for automation, quality practices, and test architectures organization-wide. You will partner cross-functionally to align quality strategy with company objectives, lead innovation in automated testing processes, and ensure our systems robustly deliver relevant and reliable products to all viewers. Your decisions and leadership will have a substantial impact on revenue, user experience, and operational efficiency. Ideal candidates are highly proactive, influential, and passionate about transforming quality engineering through cutting-edge technology and thought leadership. Responsibilities: Strategic Quality Leadership Define and drive the vision, strategy, and roadmap for test automation and quality engineering across multiple business units and product lines. Influence organizational decisions regarding test architecture, process improvements, and adoption of modern testing paradigms (shift-left, CI/CD, observability, etc.). Establish and maintain enterprise-wide standards for quality, automation, and operational excellence in collaboration with executive stakeholders. Own the end-to-end quality strategy for large-scale, business-critical projects, including test metrics, release criteria, and automation objectives. Architecture & Technical Authority Lead the architecture of scalable, resilient, and cloud-native test automation solutions that empower teams and improve defect prevention. Make high-impact technical decisions on frameworks, toolsets, and integrations to enable richer and more effective testing. Oversee technical reviews, mentorship, and hands-on guidance in complex areas such as distributed systems, data pipelines, and ad technologies. Partner with Platform Architects and DevOps to ensure seamless integration of quality gates and automated validation throughout deployment pipelines Cross-Functional Influence & Mentorship Serve as a coaching resource to SDETs, engineers, and leadership, regularly conducting technical deep-dives, training, and knowledge-sharing sessions. Build consensus across product teams for standardization of test tools, frameworks, and reusable components. Facilitate root cause analysis for high-severity incidents, drive preventative and corrective actions, and communicate technical findings to senior leadership. Represent DEEP & Technology quality interests within company-wide engineering and business forums. Program Management & Delivery Excellence Lead delivery of multiple concurrent, cross-team testing initiatives in fast-paced Agile environments. Manage test budgets, resource allocation, roadmap goals, and risk mitigation strategies across programs. Ensure rigorous governance over traceability, compliance, and test reporting, supporting company-wide accountability. Continuously identify bottlenecks and drive organization-wide solutions to improve efficiency, coverage, and reliability. Innovation & Continuous Improvement Champion research and adoption of emerging technologies (AI/ML in testing, autonomous testing, advanced observability, etc.) to keep test practices ahead of industry standards. Define and track advanced quality metrics (escape rates, flakiness, system reliability), implementing data-driven improvements. Lead efforts to mature organization's quality posture in performance, security, and reliability engineering. Inspire a culture of innovation, experiment with new tools and practices, and help set the direction for the future of engineering quality. Minimum Qualifications: Minimum of 10 years experience in quality engineering, automation, or software development, with recent leadership responsibilities in large, complex engineering environments Passion around driving best practices in the testing space Knowledge of software engineering practices and agile approaches Strong desire for establishing and improving product quality Proven expertise architecting and scaling test automation for distributed, cloud-native systems Track record of influencing enterprise strategy and leading transformation initiatives Advanced proficiency with Python or modern OO languages; experience with ad-tech or large-scale systems is a plus Willingness to take challenges head on while being part of a team Strong communication, stakeholder management, and mentoring skills Bachelor's degree, preferably in Computer Science or related field (or equivalent work experience) The hiring range for this position in California is $171,600 - $230,100 per year and in New York is $179,700 - $241,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality engineering, and the engineering behind personalization, commerce, lifecycle, and identity. Job Summary: The DEEP & Technology team is seeking a visionary Principal Software Development Engineer in Test (SDET) to spearhead quality engineering across our streaming, data and advertising systems. As a trusted engineering leader and technical authority, you will set the strategic direction for automation, quality practices, and test architectures organization-wide. You will partner cross-functionally to align quality strategy with company objectives, lead innovation in automated testing processes, and ensure our systems robustly deliver relevant and reliable products to all viewers. Your decisions and leadership will have a substantial impact on revenue, user experience, and operational efficiency. Ideal candidates are highly proactive, influential, and passionate about transforming quality engineering through cutting-edge technology and thought leadership. Responsibilities: Strategic Quality Leadership Define and drive the vision, strategy, and roadmap for test automation and quality engineering across multiple business units and product lines. Influence organizational decisions regarding test architecture, process improvements, and adoption of modern testing paradigms (shift-left, CI/CD, observability, etc.). Establish and maintain enterprise-wide standards for quality, automation, and operational excellence in collaboration with executive stakeholders. Own the end-to-end quality strategy for large-scale, business-critical projects, including test metrics, release criteria, and automation objectives. Architecture & Technical Authority Lead the architecture of scalable, resilient, and cloud-native test automation solutions that empower teams and improve defect prevention. Make high-impact technical decisions on frameworks, toolsets, and integrations to enable richer and more effective testing. Oversee technical reviews, mentorship, and hands-on guidance in complex areas such as distributed systems, data pipelines, and ad technologies. Partner with Platform Architects and DevOps to ensure seamless integration of quality gates and automated validation throughout deployment pipelines Cross-Functional Influence & Mentorship Serve as a coaching resource to SDETs, engineers, and leadership, regularly conducting technical deep-dives, training, and knowledge-sharing sessions. Build consensus across product teams for standardization of test tools, frameworks, and reusable components. Facilitate root cause analysis for high-severity incidents, drive preventative and corrective actions, and communicate technical findings to senior leadership. Represent DEEP & Technology quality interests within company-wide engineering and business forums. Program Management & Delivery Excellence Lead delivery of multiple concurrent, cross-team testing initiatives in fast-paced Agile environments. Manage test budgets, resource allocation, roadmap goals, and risk mitigation strategies across programs. Ensure rigorous governance over traceability, compliance, and test reporting, supporting company-wide accountability. Continuously identify bottlenecks and drive organization-wide solutions to improve efficiency, coverage, and reliability. Innovation & Continuous Improvement Champion research and adoption of emerging technologies (AI/ML in testing, autonomous testing, advanced observability, etc.) to keep test practices ahead of industry standards. Define and track advanced quality metrics (escape rates, flakiness, system reliability), implementing data-driven improvements. Lead efforts to mature organization's quality posture in performance, security, and reliability engineering. Inspire a culture of innovation, experiment with new tools and practices, and help set the direction for the future of engineering quality. Minimum Qualifications: Minimum of 10 years experience in quality engineering, automation, or software development, with recent leadership responsibilities in large, complex engineering environments Passion around driving best practices in the testing space Knowledge of software engineering practices and agile approaches Strong desire for establishing and improving product quality Proven expertise architecting and scaling test automation for distributed, cloud-native systems Track record of influencing enterprise strategy and leading transformation initiatives Advanced proficiency with Python or modern OO languages; experience with ad-tech or large-scale systems is a plus Willingness to take challenges head on while being part of a team Strong communication, stakeholder management, and mentoring skills Bachelor's degree, preferably in Computer Science or related field (or equivalent work experience) The hiring range for this position in California is $171,600 - $230,100 per year and in New York is $179,700 - $241,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Santa Monica, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.