London Zoo, United Kingdom
The Zoological Society of London (ZSL), a charity founded in 1826, is a world-renowned centre of excellence for conservation science and applied conservation. ZSL’s mission is to promote and achieve the worldwide conservation of animals and their habitats. This is realised by carrying out field conservation and research in over 50 countries across the globe and through education and awareness-raising at our two zoos, ZSL London Zoo and ZSL Whipsnade Zoo, inspiring people to take conservation action.
ZSL is seeking an ICT Assistant Operations Manager to join our ICT department and deputise in all technical areas for the ICT Operations Manager. In addition, this new hands-on role will support the ICT Operations Manager in the delivery of key business-as-usual infrastructure works and small to medium projects involved in the delivery of ZSL's operational IT services. There will also be specific responsibility to ensure adherence to a formal cyber security framework and processes. This role does not have any budget, direct reports or staffing responsibilities.
Main Duties and Responsibilities
Supports the ongoing maintenance (hardware and software) and operational effectiveness of all ZSL's core infrastructure, including storage, servers, network, monitoring systems, backup and replication services, voice systems, and other physical infrastructure.
Takes responsibility for the implementation and management of the necessary processes and procedures needed to meet the requirements of Cyber Essentials and using the 10 Steps to Cyber Security framework.
Manages incidents in accordance with business requirements, organisational policies and operational impact.
Leads on individual projects by taking a hands-on approach in their delivery.
Supervises all installation and maintenance work associated with ZSL’s network infrastructure across the sites. Ensures that ZSL procedures for working on site are followed, particularly those relating to safety and security of contractors on site.
Ideally the successful candidate will be:
Educated to bachelor degree or equivalent in a related discipline or have equivalent level of work experience
Strong experience of managing all aspects of servers, networking and system software
Proven experience of leading on bespoke pieces of work\projects
Strong knowledge of VMware vSphere, NetApp and Microsoft Server configuration and networking technologies essential
Understanding of requirements of Cyber Essentials and 10 Steps to Cyber Security framework and its application
Knowledge of Office 365 technical infrastructure and options an advantage
Demonstrate specialist expertise in the delivery and deployment of technical solutions
Independently driven and able to work well under pressure and have excellent attention to detail
Collaborative nature, can build relationships, able to adapt approach to problem solving to reflect the nature of the audience
Please Note: This is a full-time (Mon – Fri), permanent position that is based at ZSL’s offices in London, Regents Park but may involve occasional travel to Whipsnade Zoo to assist with required projects or operational work deadlines. The position may also require occasional evening, weekend and out of office hours work.
Benefits package including: 25 days annual leave, stakeholder pension, complimentary zoo tickets plus more!
For a full Job Description please click here .
Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the " Apply for this job online " button. If you have any queries regarding this position or when applying through the system please contact Human Resources at firstname.lastname@example.org .
Closing date for applications: Midnight (23:59) Thursday 28th December 2017.
The Zoological Society of London is a charity registered in England and Wales: no. 208728.
Imperial College campus at Hammersmith Hospital in West London
This is an exciting role for a Support Analyst to join a dynamic IT team at Invicro on the Imperial College Campus at Hammersmith Hospital in West London.
The Junior IT Support Analyst will be responsible for providing technical support to users, including troubleshooting user software and/or hardware problems and the repairing of computer systems, peripherals, printers and other related IT devices.
The successful candidate will:
Provide first level/second level Help Desk support to end users in an office and laboratory environment
Resolve variety of issues and identify, research and resolve technical problems. May monitor helpdesk line and ticket system, log service requests, and handle or distribute service requests
Troubleshoot and identify sources of hardware/software issues; take corrective action
Repair computer systems, peripherals, printers, and other related IT devices
Maintain and control asset and inventory listings
Interact with personnel productively and positively and facilitate healthy communication and relationships
Maintain and control technology-related documentation, technical materials, and publications
Manage software registrations, warranty and support agreement information
Maintain back up check lists as required
Perform administrative and other duties as assigned by IT Team leader
The successful candidate will have:
1 to 2 years’ experience supporting user hardware and software
A Bachelor's degree in computer technology and repair, or equivalent combination of training and experience
Excellent organization and communication skills, written and verbal; able to communicate technical issues to non-technical individuals
Excellent understanding of Microsoft operating systems and productivity software such as Word, Excel and Outlook
Good multi-tasking capabilities
Good problem solving skills
Excellent attention to detail
The ability to work well under pressure
Excellent team working skills
Competitive Salary & Benefits Contributory Pension, Bonus, Private Medical Insurance, Life Assurance & Flexible Benefits options
To apply for this position please forward your CV and a covering letter detailing your relevant experience to HR at email@example.com Invicro is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The Engineering Development Trust
Welwyn Garden City, United Kingdom
Location: Welwyn Garden City Department: ICT Reports to: ICT Support Manager
This is a fantastic opportunity for a bright, pro-active and articulate individual to make a difference in a small, dedicated ICT Team. You will be working for a well renowned STEM charity, delivering over 40,000 experiences to young people every year. The Engineering Development Trust (EDT) has been constantly growing for over 30 years and this is a great opportunity to grow and improve your support skills with them.
You will have the opportunity to help out in support, contributing to the successful running of the service desk ensuring EDT’s employees have the ICT tools and necessary guidance to do their roles as effectively as possible.
The role will be mainly phone and email based, so the successful candidate must feel comfortable providing remote support and delivering excellent customer service. They will be supporting internal staff members located across regional offices in England and Scotland along with home workers.
Respond efficiently to calls and emails from staff with regular attention to the ICT ticket system
Provide 1st line support to users and trouble-shoot any problems encountered
Monitor, log and communicate scheduled system downtime / upgrades
Maintain other services including: Office 365 users, Sharepoint sites, Exchange accounts
Provide additional support on our recently launched Dynamics CRM system
Participate in other areas of ICT under the direction of the support manager
Knowledge, Skills and Experience
Excellent written and verbal communication skills
Attention to detail
Keen interest in IT
Experience of MS Windows, MS office and Office 365 online
Experience of using Drupal CMS would be an advantage
Good team player
Ability to work on own initiative
PHP & Java coding knowledge is not essential but would be an advantage
This vacancy is available on a Full-Time basis
It may require ad hoc and infrequent visits to our regional offices
Working hours are 9am – 5pm (30-minute lunch break)
37 1/2 Hours a week
Salary: £16k-£18k depending on experience
Please ensure any applications to this job include your CV with a covering letter.
Hello World Group
London SW10 0SZ, United Kingdom
Position : Mid-Weight Full-Stack PHP Web Developer
Location : London SW10
Salary : £competitive
Benefits of the role : 25 days annual holiday with birthday day-off, Christmas and Easter gifts with bonus, laptop, expenses, phone, good location, on going training and career progression.
About us : Hello World Group is a dynamic digital agency based on the Kings Road, London. We deliver great work across social media and digital marketing for our clients in retail, fashion, publishing and travel.
We are looking for a well rounded Mid-weight Full-Stack PHP Web Developer, with great passion for development.
Development of web app projects
Participation in technical scoping sessions
Bringing new ideas and technologies to the team
Writing clear and concise documentation
Experience in Wordpress is essential
In depth experience working with GIT version control and Github
Experience using preprocessors such as SASS
Experience in using package managers such as Grunt, NPM and Bower
Experience in modern PHP-based frameworks such as Laravel
Experience in configuring and maintaining Linux servers to serve personal projects and pre-existing websites
Ability to work well autonomously and also part of a team
A distinct advantage to have experience in:
AngularJS / Backbone / RequireJS
Amazon AWS services
Contribution to Open Source projects
You will be : A team player, with a excellent design eye and perfectionist. Fun, outgoing personality, happy working alone or part of a team, can juggle numerous tasks, in a fast paced environment.
Benefits of working for Hello World:
Fun, friendly environment with music playing all the time
Great team of talented people
Free wine and beer available after work
Working late pizza and cab home
Breakfast, fresh coffee and tea, fruit, cookies, cake and biscuits
Great location on the Kings Road
Team outings: cinema, restaurants and Bars