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Adecco Huntington, York
Jan 20, 2019
This is an exciting role that comes with full training and progression for the right candidate! The role includes answering inbound calls and Live Chats from internal colleagues, remotely performing fixes and tasks on their IT equipment. There's well paid overtime and bonus schemes! The role: You will be supporting internal colleagues with a wide range of IT related issues and requests, a technical background is not essential but a familiarity with basic IT is desirable. The role will be dealing with simple password resets through to taking full control of a colleague's PC remotely to resolve their IT issues. You will be taking inbound calls from internal colleagues and using a system called Live chat, which is an instant messaging service. Full training will be given on all aspects of the role, initial and ongoing. You will be working to agreed service levels and tight deadlines to make sure the queries are resolved in a timely manner. This working environment is lively, busy and fast paced, so reliability is a must. Skills & Knowledge: Excellent customer service and communication skills (both verbal and written) essential Have a genuine interest in working in the IT sector Technical knowledge desirable, however a familiarity with basic IT is sufficient Attention to detail and accuracy essential Reliability is key Working hours: Monday - Friday 35 hours per week Working between 7am - 6.00pm (on a rota basis) Flexible hours considered Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Brook Street Bracknell, Berkshire
Jan 20, 2019
Our client is a highly successful and innovative Global Software company looking to add to its growing UK based Technical Support team with experienced support professionals with fluent German language skills. We are looking for dynamic Customer Support Engineers with exceptional focus on quality customer support. The role will be to supply support to their large customer and partner base resolving issues by utilizing widely available resources, teams and own skill and experience. The ideal candidate will have experience in a similar role as well as proven exceptional external customer facing experience. You will be working within a regional support team that bases a major part of the Company's global support organisation. Resolving customer and partner technical issues to a high standard of customer success, adhering to response time SLAs and escalating into global teams if required. Your daily duties will be varied across the latest technologies Skills required Ensure the highest level of support available from Company to customers and partners within the EMEA region, with a focus on German speaking regions Maintain a high level of customer satisfaction, measured on a regular basis Create and maintain knowledgebase articles/videos/community threads to address customer questions and issues ahead of support service involvement Excellent interpersonal and communications skills. Excellent time management, decision making, prioritization and organization skills. Team player. Promotes a spirit of cooperation and teamwork. Welcomes challenging environments to apply specialist skills, maintaining customer confidence. Projects a positive and professional image, via all means of interaction, remote and face-to-face. Proven technical diagnostic and problem-solving skills. Good knowledge of ITIL framework Knowledge of SQL roles and environments. Eager to learn new skills and technologies. Desire and ability to travel to Company Headquarters in Stockholm from time to time Good knowledge and experience of working with Windows Server (AD, IIS / Web Services) and Desktop environments. Nice to have Supporting SQL based technologies/software within a 1st line context Supporting UNIX/Linux based technologies/software within a 1st line context Knowledge of IIS The successful candidate must be willing and able to work in a busy, dynamic environment. They must be able to work as part of both local and global teams to deliver customer excellence and success. The ideal candidate must be attention focused and hold a high degree of accountability to help build and protect the strong Company brand image. The Company offers: The chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. They fully recognize that it is their employees that make the Company a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role you will be offered exciting and developing assignments and will get to be part of a fantastic journey within a dynamic high-growth business.
Pytec IT Recruitment Bletchley, Buckinghamshire
Jan 20, 2019
DevOps Engineer (Azure) Key Skills: DevOps Engineer, Azure, Service Fabric, Microservices, Powershell, Git, Docker, Kubernetes, C#. ASP.NET MVC, ASP.NET Core You're an experienced DevOps Engineer that knows the Azure and .NET frameworks. You can deploy web apps and microservices to Service Fabric. You want a meaty contract that'll last 3-4 years. Sound like you? I work with a company that's going through the next phase of their tech roadmap and are keen to hire an Azure DevOps Engineer to drive their DevOps function forward. This job will be supported by a dedicated development team based in Milton Keynes and offer a relaxed working environment, including flexible working hours. You will work alongside .NET Developers and Architects in preparing and deploying into Azure environments. It's rewarding work, in an industry (Fintech) that's largely based in London, so if you're after a great company, a £500-550 daily rate and a reduction in commute, then apply to find out more. It's an initial 3 month contract that's likely to last 4 years.
Prism Digital
Jan 20, 2019
DevOps Engineer - AWS, Linux - Central Brighton - Growing Tech Company I am currently recruiting for a great role in Central Brighton for a client that works in the automation space helping companies to automate their marketing campaigns. They are looking for an engineer to grow within the team of three DevOps Engineers that is looking to grow due to growth. They are in lovely offices in Central Brighton and are currently revolutionising their stack with a new team lead giving the team a fresh impetus to innovate and push the boundaries of current technology. They are using the most up to date technology to deliver their platform that is using open source technology and what they need is below: Key Skills: Strong AWS skills especially having used Cloudformation. Linux systems administration skills using automation scripting - Bash, Python etc Experience with databases such as MySQL etc Experience with CI\CD technology - they use Ansible, Jenkins and Travis but open to others. Desirable Skills: Experience with development languages (PHP esp. but any are interesting) Experience leading a team on projects and thus stakeholder management skills Experience working with web servers for an internet company. I am currently shortlisting for this role so please let me know ASAP by applying to this advert and I will be in contact shortly with more details! DevOps Engineer - AWS, Linux - Central Brighton - Growing Tech Company
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