City of Suffolk
Suffolk, Virginia
Under general supervision, performs supervisory and administrative work of an information technology Service Support section. Work involves managing the performance of Level 1 and Level 2 services & support to staff and ensuring that service levels are achieved. The Service Support Manager will ensure that staff provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the Technology Service Desk, Project Management and improvements or the Public Works GIS program, Enterprise programs, and Engineering Technician Services; , software and hardware procurement, vendor management and compliance management. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public. Reports to the Assistant Director of the Department. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees all requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Acts as escalation point for all requests and incidents. Develops and matures phone/ticket escalation processes to ensure free flowing escalation and information within the organization. Determines root cause of issues and communicates appropriately to internal and external customers Monitors all service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for IT, and ensures customer procurement requests for computing hardware, software, or mobile devices are handled efficiently and within SLA's. Manages the process for the communication of outage/emergency activities to the organization. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Reviews survey feedback to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Supervises department employees, which involves such duties as instructing, assigning and reviewing work, maintaining standards, acting on employee problems, selecting new employees, appraising employee performance, recommending promotions, discipline, termination and salary increases. Provides daily management and supervision of the assigned Department's Service Support Section. Monitors and evaluates service support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. ITIL V3 Foundation certification required for the Department of Information Technology. Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and IT support desk policies and procedures. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of help desk software and/or ticketing systems. Knowledge and experience in using KACE SMA is a plus. Knowledge and experience in using and administering BeyondTrust remote desktop tool. Possess at least 2-3 yrs experience in administering Microsoft Intune, Office 365, Microsoft Entra ID and Active Directory. Ability to direct, supervise, and coordinate the work of subordinate employees. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently. Compensation details: 06 Yearly Salary PI1dbadbe2c5-
Under general supervision, performs supervisory and administrative work of an information technology Service Support section. Work involves managing the performance of Level 1 and Level 2 services & support to staff and ensuring that service levels are achieved. The Service Support Manager will ensure that staff provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the Technology Service Desk, Project Management and improvements or the Public Works GIS program, Enterprise programs, and Engineering Technician Services; , software and hardware procurement, vendor management and compliance management. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public. Reports to the Assistant Director of the Department. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees all requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Acts as escalation point for all requests and incidents. Develops and matures phone/ticket escalation processes to ensure free flowing escalation and information within the organization. Determines root cause of issues and communicates appropriately to internal and external customers Monitors all service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for IT, and ensures customer procurement requests for computing hardware, software, or mobile devices are handled efficiently and within SLA's. Manages the process for the communication of outage/emergency activities to the organization. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Reviews survey feedback to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Supervises department employees, which involves such duties as instructing, assigning and reviewing work, maintaining standards, acting on employee problems, selecting new employees, appraising employee performance, recommending promotions, discipline, termination and salary increases. Provides daily management and supervision of the assigned Department's Service Support Section. Monitors and evaluates service support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. ITIL V3 Foundation certification required for the Department of Information Technology. Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and IT support desk policies and procedures. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of help desk software and/or ticketing systems. Knowledge and experience in using KACE SMA is a plus. Knowledge and experience in using and administering BeyondTrust remote desktop tool. Possess at least 2-3 yrs experience in administering Microsoft Intune, Office 365, Microsoft Entra ID and Active Directory. Ability to direct, supervise, and coordinate the work of subordinate employees. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently. Compensation details: 06 Yearly Salary PI1dbadbe2c5-
Northwestern Mutual
Franklin, Wisconsin
Job Summary The Trading Services Consultant provides advanced securities guidance, trade execution support, and operational expertise to clients and Registered Financial Representatives. Operating within Northwestern Mutual, Northwestern Mutual Investment Services (NMIS), and Wealth Management Company (WMC), this role delivers high level investment support, ensures regulatory compliance, and serves as a technical resource to the trading services organization. Primary Duties & Responsibilities Client & Representative Support Provide advice, counsel, and guidance to clients and Registered Financial Representatives on the purchase and sale of securities. Determine client financial needs, risk tolerance, suitability, and market understanding; integrate findings with Financial Representatives' fact-finders. Recommend appropriate investments based on market knowledge and client needs. Establish credibility and build relationships to continuously assess needs and make recommendations. Provide ongoing servicing to orphaned Business Retirement Market Accounts and unassigned Signature advisory accounts (annual reviews, suitability determinations, investment management services, client inquiries, and needed administrative tasks). Coordinate with IPS departments to facilitate administrative changes, disbursements, and related matters. Trading & Market Expertise Execute and support equity, fixed income, and options transactions. Provide guidance on complex matters including bond ladders, executive option exercises, options strategies, and restricted stock. Stay informed on securities market developments, using fundamental and/or technical research to inform timely investment decisions. Ensure transactions are processed accurately while maintaining compliance with securities industry laws and regulations. Training, Mentorship & Cross-Functional Support Act as a resource to teammates, including training Securities Specialists and onboarding new IPS Trading Services staff. Evaluate and resolve complex issues escalated by team members. Serve as a credible technical resource for IPS Trading Services and other departments; present complex trading strategies and operational topics to large, diverse groups. Serve as back-up to the Assistant Director, IPS Trading Services, for approval of customer trade corrections and outgoing securities correspondence, preparing daily work, and consulting on customer complaint resolutions involving IPS Trading Services. Projects, Policies & Communications Participate in and/or lead projects directly affecting IPS Trading Services. Contribute to the development of trading desk policies and procedures. Assist with external communications (e.g., IPS Updates, NMIS Connect, educational memos to MPs, Field Supervisors, and Field Representatives) to announce changes and provide education. Demonstrate initiative in workflow optimization, process improvement, and mentoring. Alternative Investments Support Provide service and guidance for illiquid alternative investments offered on NM platforms. Respond to alternatives operations inquiries; research vendor issues as needed. Trade capital calls for drawdown-structured vehicles and remediate NIGOs with the field and vendors. Track evergreen subscriptions, ensure executions via API or manual order entry, and remediate NIGOs with the field and vendors. Compliance Operate within all ethical and regulatory requirements of FINRA , the SEC , and the MSRB . Maintain compliance with all NMIS and IPS Trading Services policies, procedures, and standards. Qualifications Education & Experience Bachelor's degree in business or a related field. Minimum 5 years of experience in a retail brokerage sales capacity. Broad professional knowledge of the investment/retail brokerage industry and a variety of securities products. Licensing Requirements FINRA Series 7 and 63 required. Ability to obtain Series 65 (or registration as an IAR in Wisconsin ) within 3 months. Ability to obtain at least one of Series 4, 24, or 53 within 6 months. Skills & Competencies Thorough knowledge of FINRA and federal/state laws and regulations related to securities processing. Strong attention to detail. Excellent written, verbal, and stand-up presentation skills. Demonstrated ability to gather pertinent client information to recommend appropriate products, services, and solutions. Proven success in project management and cross-functional participation. Initiative in process improvement, workflow optimization, and mentoring others. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 24 - FINRA, Series 63 - FINRA, Series 7 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $78,190.00 Pay Range - End: $145,210.00 Geographic Specific Pay Structure: Structure 110: $86,030.00 USD - $159,770.00 USD Structure 115: $89,950.00 USD - $167,050.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Field Consulting (NM) - Advanced, Technical Problem Solving (NM) - Intermediate, Change Adaptability (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Financial Services Industry Acumen (NM) - Advanced, Industry Knowledge (NM) - Advanced, Investment Products (NM) - Advanced, Organizational & Political Savvy (NM) - Intermediate, Financial Securities (NM) - Advanced, Process Improvement (NM) - Advanced, Compliance (NM) - Advanced, Analytical Thinking (NM) - Advanced, Policy Inquiries & Complaints Management (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Audits (NM) - Advanced, Organization (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Prioritization (NM) - Advanced, Customer Support (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Attention to Detail (NM) - Advanced, Consulting (NM) - Advanced, Business Acumen (NM) - Advanced, Adaptive Communication (NM) - Advanced, Storytelling through Data (NM) - Advanced, Investment Management Systems (NM) - Advanced, Statutes & Regulation (NM) - Advanced, Tax Awareness (NM) - Intermediate, Customer Service Mindset (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups By applying, you consent to your information being transmitted to the Employer by SonicJobs. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Summary The Trading Services Consultant provides advanced securities guidance, trade execution support, and operational expertise to clients and Registered Financial Representatives. Operating within Northwestern Mutual, Northwestern Mutual Investment Services (NMIS), and Wealth Management Company (WMC), this role delivers high level investment support, ensures regulatory compliance, and serves as a technical resource to the trading services organization. Primary Duties & Responsibilities Client & Representative Support Provide advice, counsel, and guidance to clients and Registered Financial Representatives on the purchase and sale of securities. Determine client financial needs, risk tolerance, suitability, and market understanding; integrate findings with Financial Representatives' fact-finders. Recommend appropriate investments based on market knowledge and client needs. Establish credibility and build relationships to continuously assess needs and make recommendations. Provide ongoing servicing to orphaned Business Retirement Market Accounts and unassigned Signature advisory accounts (annual reviews, suitability determinations, investment management services, client inquiries, and needed administrative tasks). Coordinate with IPS departments to facilitate administrative changes, disbursements, and related matters. Trading & Market Expertise Execute and support equity, fixed income, and options transactions. Provide guidance on complex matters including bond ladders, executive option exercises, options strategies, and restricted stock. Stay informed on securities market developments, using fundamental and/or technical research to inform timely investment decisions. Ensure transactions are processed accurately while maintaining compliance with securities industry laws and regulations. Training, Mentorship & Cross-Functional Support Act as a resource to teammates, including training Securities Specialists and onboarding new IPS Trading Services staff. Evaluate and resolve complex issues escalated by team members. Serve as a credible technical resource for IPS Trading Services and other departments; present complex trading strategies and operational topics to large, diverse groups. Serve as back-up to the Assistant Director, IPS Trading Services, for approval of customer trade corrections and outgoing securities correspondence, preparing daily work, and consulting on customer complaint resolutions involving IPS Trading Services. Projects, Policies & Communications Participate in and/or lead projects directly affecting IPS Trading Services. Contribute to the development of trading desk policies and procedures. Assist with external communications (e.g., IPS Updates, NMIS Connect, educational memos to MPs, Field Supervisors, and Field Representatives) to announce changes and provide education. Demonstrate initiative in workflow optimization, process improvement, and mentoring. Alternative Investments Support Provide service and guidance for illiquid alternative investments offered on NM platforms. Respond to alternatives operations inquiries; research vendor issues as needed. Trade capital calls for drawdown-structured vehicles and remediate NIGOs with the field and vendors. Track evergreen subscriptions, ensure executions via API or manual order entry, and remediate NIGOs with the field and vendors. Compliance Operate within all ethical and regulatory requirements of FINRA , the SEC , and the MSRB . Maintain compliance with all NMIS and IPS Trading Services policies, procedures, and standards. Qualifications Education & Experience Bachelor's degree in business or a related field. Minimum 5 years of experience in a retail brokerage sales capacity. Broad professional knowledge of the investment/retail brokerage industry and a variety of securities products. Licensing Requirements FINRA Series 7 and 63 required. Ability to obtain Series 65 (or registration as an IAR in Wisconsin ) within 3 months. Ability to obtain at least one of Series 4, 24, or 53 within 6 months. Skills & Competencies Thorough knowledge of FINRA and federal/state laws and regulations related to securities processing. Strong attention to detail. Excellent written, verbal, and stand-up presentation skills. Demonstrated ability to gather pertinent client information to recommend appropriate products, services, and solutions. Proven success in project management and cross-functional participation. Initiative in process improvement, workflow optimization, and mentoring others. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 24 - FINRA, Series 63 - FINRA, Series 7 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $78,190.00 Pay Range - End: $145,210.00 Geographic Specific Pay Structure: Structure 110: $86,030.00 USD - $159,770.00 USD Structure 115: $89,950.00 USD - $167,050.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Centricity (NM) - Advanced, Field Consulting (NM) - Advanced, Technical Problem Solving (NM) - Intermediate, Change Adaptability (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Financial Services Industry Acumen (NM) - Advanced, Industry Knowledge (NM) - Advanced, Investment Products (NM) - Advanced, Organizational & Political Savvy (NM) - Intermediate, Financial Securities (NM) - Advanced, Process Improvement (NM) - Advanced, Compliance (NM) - Advanced, Analytical Thinking (NM) - Advanced, Policy Inquiries & Complaints Management (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Audits (NM) - Advanced, Organization (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Prioritization (NM) - Advanced, Customer Support (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Attention to Detail (NM) - Advanced, Consulting (NM) - Advanced, Business Acumen (NM) - Advanced, Adaptive Communication (NM) - Advanced, Storytelling through Data (NM) - Advanced, Investment Management Systems (NM) - Advanced, Statutes & Regulation (NM) - Advanced, Tax Awareness (NM) - Intermediate, Customer Service Mindset (NM) - Advanced FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups By applying, you consent to your information being transmitted to the Employer by SonicJobs. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Sager Electronics
Rockland, Massachusetts
Sager Electronics is a growing, customer-focused company with over 400 employees, and we are looking for a detail-driven Supplier Data Analyst to support and maintain supplier and pricing data within our ERP system . In this role, you'll work closely with internal teams to ensure accurate vendor pricing, part data, and product attributes-playing a critical role in keeping our systems, pricing, and customer support running smoothly. This role is located in Rockland/Norwell, MA, as our corporate headquarters is scheduled to move there in July 2026. If you enjoy working with data, spreadsheets, and complex pricing structures-and you take pride in accuracy, responsiveness, and customer service-this could be a great fit. What You'll Do Maintain and update supplier and pricing data within PeopleSoft ERPManipulate complex vendor pricing files and apply pricing rules across product groupsPerform pricing updates, part number maintenance, and data entry with a high level of accuracyCreate and maintain spreadsheets to support pricing and data analysisAcquire missing or incomplete product attributes to ensure proper part categorizationCommunicate with internal customers via phone and email, respond with urgency and professionalismSupport continuous improvement and quality processes while managing multiple priorities What You Bring A strong attention to detail and commitment to data accuracyExcellent organization, time-management, and communication skillsA customer-service mindset with the ability to respond quickly to internal needsComfort working independently while collaborating as part of a team Qualifications Bachelor's degree in a business-related field (Finance, Statistics, Economics preferred) or equivalent combination of education and experienceStrong working knowledge of Microsoft Office, with advanced Excel skills including:VLOOKUPsPivot tablesFormulas and data manipulationFamiliarity with database tools (e.g., Access, queries) is a plusAbility to handle detailed work, manage competing priorities, and maintain accuracy under deadlines This role is ideal for someone who enjoys working behind the scenes to ensure data integrity while supporting teams across the organization. Compensation Annual Total Compensation Range: $56,000 - $63,000 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary details will be confirmed at the time of offer. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 0 Yearly Salary PI8fdc5-
Sager Electronics is a growing, customer-focused company with over 400 employees, and we are looking for a detail-driven Supplier Data Analyst to support and maintain supplier and pricing data within our ERP system . In this role, you'll work closely with internal teams to ensure accurate vendor pricing, part data, and product attributes-playing a critical role in keeping our systems, pricing, and customer support running smoothly. This role is located in Rockland/Norwell, MA, as our corporate headquarters is scheduled to move there in July 2026. If you enjoy working with data, spreadsheets, and complex pricing structures-and you take pride in accuracy, responsiveness, and customer service-this could be a great fit. What You'll Do Maintain and update supplier and pricing data within PeopleSoft ERPManipulate complex vendor pricing files and apply pricing rules across product groupsPerform pricing updates, part number maintenance, and data entry with a high level of accuracyCreate and maintain spreadsheets to support pricing and data analysisAcquire missing or incomplete product attributes to ensure proper part categorizationCommunicate with internal customers via phone and email, respond with urgency and professionalismSupport continuous improvement and quality processes while managing multiple priorities What You Bring A strong attention to detail and commitment to data accuracyExcellent organization, time-management, and communication skillsA customer-service mindset with the ability to respond quickly to internal needsComfort working independently while collaborating as part of a team Qualifications Bachelor's degree in a business-related field (Finance, Statistics, Economics preferred) or equivalent combination of education and experienceStrong working knowledge of Microsoft Office, with advanced Excel skills including:VLOOKUPsPivot tablesFormulas and data manipulationFamiliarity with database tools (e.g., Access, queries) is a plusAbility to handle detailed work, manage competing priorities, and maintain accuracy under deadlines This role is ideal for someone who enjoys working behind the scenes to ensure data integrity while supporting teams across the organization. Compensation Annual Total Compensation Range: $56,000 - $63,000 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary details will be confirmed at the time of offer. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 0 Yearly Salary PI8fdc5-
