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X4 Group
Aug 22, 2019
Contractor
Network / Application / Developer / PHP / Javascript / Wi-Fi / Aruba My London-based client are currently looking to hire a Wi-Fi Application Developer to join their team on a 3-6 month contract position with immediate effect...... click apply for full job details
Morgan Law Maidenhead, Berkshire
Aug 22, 2019
Full time
A reputable international charity in Berkshire is looking for an ambitious Service Desk Team Lead to take ownership of a team of five and provide a customer-focussed approach to Service Delivery for their end-users in their Berkshire office. The post-holder will manage senior stakeholders within the organisation and 3rd party vendors whenever necessary, as well as ensuring that projects relating to IT Services are delivered to time and budget. Responsibilities Take ownership of IT service support functions, including service desk and training staff. Ensure high standards for the desktop computing environment, including desktop, notebook and mobile devices, especially regarding performance and security Identify and ensure the timely delivery of service improvement plans and projectsManage external teams to ensure timely project deliveries relating to IT Services Take Ownership of the organisation's technology training program Experience Essential A demonstrable, customer-focused approach to service delivery Significant team management experience (especially service desk teams) Strong knowledge within a Microsoft desktop environment with cloud hosting capabilities. Desirable PRINCE2 qualifications ITIL Service Management qualifications
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