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Hays IT Southwark, London, Greater London SE1, UK
Dec 13, 2017
Full time
Application Support Analyst - Central London - 32,000 - 38,000    Your new company   This large central government based organisation supports businesses across the UK (Start-ups, SMEs and Blue-chip) are based in Central London (Blackfriars is the closest station) so are ideally located to commute to.   This is a great opportunity to join a growing organisation who are looking to expand across the UK.      Your new role   As an experienced Application Support Analyst you will be working in a large complex environment supporting either the HR and Finance or CRM systems.   You will be working across the full application life-cycle from configuration, requirements, implementation and support and work with Stakeholders at all levels.  As an Application Support Analyst you will work with a range of stakeholders across multiple teams such as Finance, HR, Procurement and IT Delivery Partners.  You will be providing primarily 2nd line support you will resolve any incidents, minimise service disruption and oversee communication to end users. You will participate in application change board along with Business super users and 3rd party IT providers, focusing on impact assessment, solution design and implement any application changes.       What you'll need to succeed   - Proven experience of working 2nd line support for Finance & HR business-critical applications or CRM (Salesforce and MS Dynamics)   - Strong experience across the full application lifecycle including administration, analysis, design, implementation and configuration   - Knowledge of SQL and Azure and Single Sign On would be beneficial.   - Some knowledge of integration tools or technologies would be desirable (Cloud, RESTful APIs)   - Experience of using Software development Lifecycle and Ticket Management Tools (Jira, VSTS)     What you'll get in return   An opportunity to work in a fast-paced, growing organisation that nicely combines Central Government and Financial Services work.   They are offering:   - A competitive salary of 30,000   - 35,000 (depending on experience)   - Bonus of 7.5%   - Annual Leave of 30 days (plus Bank Holidays)   - Pension contribution of up to 8%     What you need to do now  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.  If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at - provided by Dice AZURE, CLOUD, CRM, JIRA, PROCUREMENT, SALESFORCE, SAP CRM, SQL
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