1924 jobs found

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Automation Engineer - JLL What this job involves: We are seeking an experienced Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. The role requires strong knowledge of engineering principles, programming, and control system technologies, with a focus on improving the reliability and performance of conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices. All work must follow established policies and procedures, with safety as a top priority. What your day-to-day will look like: Serve as site technical expert in automation control systems and mentor Apprentices to meet safety and technical standards. Design, develop, implement, and optimize control systems and software; maintain and troubleshoot equipment including PLC/PC controllers and industrial networks. Adhere to strict documentation and Automation Change Management procedures. Partner with operations, engineering, and support teams to optimize MHE systems and deliver projects. Monitor MHE metrics, analyze performance issues, and lead troubleshooting efforts locally and remotely. Conduct root cause analysis, implement process improvements, and drive continuous improvement projects for performance and cost savings. Communicate technical issues, timelines, and operational workarounds to leadership and stakeholders. Required Qualifications: 4-year degree or knowledge equivalent to a 4-year degree Proven ability to lead, train, and mentor less experienced automation engineers. Proficiency in CMMS use, troubleshooting, and working with multiple stakeholders to coordinate complex maintenance activities. Advanced verbal and written English skills with ability to interpret and communicate policies. Strong problem-solving mindset, adaptability, and commitment to continuous improvement. Flexibility to work varied shifts, including nights, weekends, and holidays. Preferred Qualifications: 2+ years of PLC programming, troubleshooting, and HMI/control network design, along with SCADA systems and KPIs. Hands-on experience with motor controls (VFDs, DC drives, starters) and industrial electrical systems (480V 3-phase, 1 2 0 VAC , 24VDC). Proficiency in RSLogix5000 Studio, FT View, and other controls software , with experience in controls design and systems integration. Ability to interpret, modify , and develop mechanical and electrical drawings. Field service engineering and technical training experience, including conveyors, sortation, ASRS, and industrial robotics. Proven record in remote technical support and driving automation system improvements. At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture-locally and globally- drives innovative solutions. We value wellbeing, inclusivity , and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 107 000.40 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Niagara Falls, NY Job Tags: RME If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior experience required. Reel Edge is a gambling technology company focused on researching and improving online casino experiences. We're hiring remote testers to complete structured evaluations across legal casino platforms in select states. What You'll Do Log in to a secure dashboard to view available assignments Follow step-by-step instructions to complete testing tasks Document your experience and flag any issues or anomalies Work independently, with dedicated support available when needed What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work Typical first-cycle earnings of $1,000+ for approximately 20 hours of work Performance bonuses available Weekly payouts via direct deposit Requirements 21+ years old Reside in Pennsylvania or Michigan Authorized to work in the United States Passes a standard employment background and credit check Own a laptop or desktop computer Why Work With Us Fully remote work from home on a flexible schedule, 5 to 20 hours per week Dedicated support team available daily Clear instructions for every assignment High performers unlock additional opportunities and higher earnings Check what others say about working with us on Trustpilot and Glassdoor. How to Apply Complete a short application with a quick puzzle-style assessment. If qualified, you'll begin onboarding right away.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Based on site in Mountain View Hours of work 8am -5pm Monday to Friday What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Participates with inventory and asset management including receipt and disposition of hardware Documents all defects of pre-mass production hardware and/or software Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.) Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.) Conducts servo flashing, firmware upgrade, flashing unsigned images Resolves support tickets on device issues Provides technical support during events (travel often required) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience IT savvy and interested in new technologies Knowledgeable about inventory, and comfortable in an IT inventory environment Capable of following technical instructions to flash drives, image devices and re-write hardware IDs Excellent communicator in both written and verbal English Ability to work in a team Ability to excel in a fast paced work environment. Ability to learn new things and adapt to a changing environment quickly Strong organization skills, and able to identify the steps to be taken to achieve objectives Preferred Qualifications: Data experience Excel experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior experience required. Reel Edge is a gambling technology company focused on researching and improving online casino experiences. We're hiring remote testers to complete structured evaluations across legal casino platforms in select states. What You'll Do Log in to a secure dashboard to view available assignments Follow step-by-step instructions to complete testing tasks Document your experience and flag any issues or anomalies Work independently, with dedicated support available when needed What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work Typical first-cycle earnings of $1,000+ for approximately 20 hours of work Performance bonuses available Weekly payouts via direct deposit Requirements 21+ years old Reside in Pennsylvania or Michigan Authorized to work in the United States Passes a standard employment background and credit check Own a laptop or desktop computer Why Work With Us Fully remote work from home on a flexible schedule, 5 to 20 hours per week Dedicated support team available daily Clear instructions for every assignment High performers unlock additional opportunities and higher earnings Check what others say about working with us on Trustpilot and Glassdoor. How to Apply Complete a short application with a quick puzzle-style assessment. If qualified, you'll begin onboarding right away.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Based on site in Mountain View Hours of work 8am -5pm Monday to Friday What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Participates with inventory and asset management including receipt and disposition of hardware Documents all defects of pre-mass production hardware and/or software Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.) Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.) Conducts servo flashing, firmware upgrade, flashing unsigned images Resolves support tickets on device issues Provides technical support during events (travel often required) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience IT savvy and interested in new technologies Knowledgeable about inventory, and comfortable in an IT inventory environment Capable of following technical instructions to flash drives, image devices and re-write hardware IDs Excellent communicator in both written and verbal English Ability to work in a team Ability to excel in a fast paced work environment. Ability to learn new things and adapt to a changing environment quickly Strong organization skills, and able to identify the steps to be taken to achieve objectives Preferred Qualifications: Data experience Excel experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior experience required. Reel Edge is a gambling technology company focused on researching and improving online casino experiences. We're hiring remote testers to complete structured evaluations across legal casino platforms in select states. What You'll Do Log in to a secure dashboard to view available assignments Follow step-by-step instructions to complete testing tasks Document your experience and flag any issues or anomalies Work independently, with dedicated support available when needed What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work Typical first-cycle earnings of $1,000+ for approximately 20 hours of work Performance bonuses available Weekly payouts via direct deposit Requirements 21+ years old Reside in Pennsylvania or Michigan Authorized to work in the United States Passes a standard employment background and credit check Own a laptop or desktop computer Why Work With Us Fully remote work from home on a flexible schedule, 5 to 20 hours per week Dedicated support team available daily Clear instructions for every assignment High performers unlock additional opportunities and higher earnings Check what others say about working with us on Trustpilot and Glassdoor. How to Apply Complete a short application with a quick puzzle-style assessment. If qualified, you'll begin onboarding right away.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.

Job Description: Company Description Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, such as TOP Server, OPC Router, and OmniServer, are recognized for exceptional customer support and high customer satisfaction. With offerings like N3uron and Cogent DataHub, Software Toolbox enables customers to securely transport and contextualize data for effective industrial operations. The company is now leading with an AI first mindset and delivering cutting-edge AI capabilities like JonJon.ai, a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, and power generation, Software Toolbox empowers clients to navigate their industrial AI transformation. Outcome / Mission Own Software Toolbox's renewal motion end-to-end, protecting recurring revenue while creating a consistent, proactive customer experience that strengthens retention and identifies expansion opportunities. You will build a disciplined, scalable renewals engine. From midterm engagement and value reinforcement through commercial negotiation, master agreements, signature, and handoff. You will operate as part of the Inside Sales team and work alongside other customer-facing teams to reduce renewal risk, automate lower-dollar renewals, and turn the renewal cycle into a predictable source of retention and growth. What You'll Do (Core Responsibilities) Own the renewal motion end-to-end for the existing customer base, with clear accountability for renewal execution, retention, timing, and commercial outcomes. Drive accuracy in the renewal forecast. Along with the Customer Success team, build and manage a proactive renewal cadence, including midterm customer communication, early risk identification, value reinforcement, and well-timed renewal outreach. Partner closely with the Inside Sales and Customer Success teams to align account strategy, surface customer needs and risks, demonstrate realized value, and coordinate renewal and expansion conversations. Own the commercial administration and lifecycle of master agreements, including tracking terms, coordinating internal stakeholders, managing amendments, and supporting negotiations and execution. Own and continuously optimize the automated renewal motion for smaller-dollar and lower-complexity accounts, evaluating performance, customer experience, and business outcomes to improve renewal rates, reduce manual effort, and lower cost-to-renew. Identify and drive upsell, cross-sell, multi-year, and broader adoption opportunities within the renewal process, routing and collaborating with the appropriate teams. Develop renewal playbooks, segmentation, workflows, templates, and escalation paths that create a consistent customer experience across account sizes and renewal types. Proactively manage at-risk renewals by identifying churn signals early, coordinating recovery plans, and escalating commercial or customer issues before they threaten retention. Work with the Customer Success team to track and report renewal KPIs such as renewal rate, gross revenue retention, on-time renewal rate, renewal cycle time, expansion at renewal, forecast accuracy, and automation rate. Continuously improve the renewal process by analyzing losses, delays, customer feedback, and operational friction, then translating insights into measurable improvements. Required Qualifications (Must-Have) 3-4+ years of experience in SaaS, software renewals, account management, customer success, sales, or a closely related commercial role. Proven experience directly managing a renewals motion with accountability for retention, renewal execution, or recurring revenue outcomes. Experience working in or closely with a Sales team, with strong commercial judgment and the ability to identify and advance expansion opportunities. Hands-on experience working with master agreements, contract terms, amendments, and commercial negotiations in partnership with internal stakeholders. Strong customer communication and negotiation skills, including the ability to lead proactive midterm and renewal conversations. Demonstrated ability to manage a portfolio of renewals with disciplined forecasting, prioritization, follow-up, and attention to detail. Comfortable using CRM and automation tools to manage workflows, reporting, customer communication, and renewal visibility. Strong cross-functional collaboration skills and a bias toward ownership, process improvement, and measurable commercial results. Preferred Qualifications (Separators) Experience building or improving renewal segmentation, playbooks, automated renewal workflows, or digital/self-service renewal motions. Familiarity with industrial software, technical products, software licensing, or customers in engineering, manufacturing, and industrial automation. Experience using HubSpot, NetSuite or a similar CRM to manage renewal pipeline, forecasting, and AI for automation. Experience with contract lifecycle management, e-signature, quoting, billing, or subscription management tools. Track record of improving retention metrics or generating expansion revenue through renewals. Comfort using data to identify churn risk, prioritize accounts, and improve renewal performance. Experience partnering with Customer Success, Finance, Legal, Operations, and Product teams in addition to Sales. Location Preferred: Charlotte, NC Also Strong: Remote within the United States for exceptional candidates willing to travel quarterly.