85 CCNA jobs

About The Role Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. We take a proactive, always-on approach to service and we will go further than any other by providing a unique end-to-end service experience that spans cloud, cyber security, networks and unified communications.The result: We save our customer's time and they get the high-performance service experience that is critical to their success. The Service Desk forms part of the Customer Services department responsible for delivering technical support to UK business customers 24x7, 365 days a year. Purpose Service Desk Analysts are primarily responsible for 1st level customer support and triage of support tickets to the relevant support teams/functions across the business. Analysts act as a central point of contact between the customer and Claranet, handling service requests, incidents, problems, escalations, and providing an interface for other functions such as Change Management and Incident Management. Dimensions Provide telephone and ticketing based customer support Utilise Claranet's knowledge base to provide 1st line support To provide customer request fulfilment for Claranet Escalate issues to teams as appropriate Effectively communicate between support teams and the customer Essential duties & responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Maintain accurate records of activity taken throughout the lifecycle of the request About The Candidate Essential Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity.? In addition, the following are highly desirable: Previous ISP, Managed Service or Telecoms experience Relevant industry qualifications Proven analytical and problem solving skills Good understanding of IT Service Management ITIL v3 Foundation and experience working in an ITIL environment Relevant industry qualifications Holds some relevant technical accreditation's (MCP / MCSE/ CCNA) Previous experience of working for a service provider or Telecommunications business Customer Service trained About The Company Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications. Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £350 million, over 6,500 customers, and more than 2,000 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers. Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds...... click apply for full job details

At a glance Working within the Avios Network operations team, supporting customers and services to a high level of availability, this position is primarily to provide firewall and LAN support ensuring corporate networks remain secure and compliant. The team operates between the hours of 0 (on a shift basis) on site Monday to Friday with an option to work from home on agreed occasions. Participation in an out of hours on-call rota is also required, once established in the role. What will you be doing? This is a broad networking role with a heavy focus on security and firewall maintenance. Working with the areas of Web Support, DBA, Server & Storage and Projects to provide 2nd line LAN and firewall support. Help deliver strong IT Service Availability Take ownership and manage your network related service desk tickets, ensuring tickets are processed efficiently and effectively as per service desk process Interpretation and implementation of BAU firewall changes Maintenance of ongoing compliance and key controls such as threat monitoring, rule-base reviews and network device/firewall firmware patching DNS administration and IP Address management What we're looking for? Strong customer focus, displaying an understanding of what excellent internal and external customer service entails, with a 'can do' attitude Ability to work flexibly in a fast moving, pressured and changing environment. You will need to meet tight deadlines, at times under pressure to restore service to our customers Strong oral and written communication skills - ability to calmly deal with customer queries and issues, and to use appropriate language e.g. non-jargon. You may need to talk to customers of all levels of company seniority through incident resolution, and in some cases to remotely talk to the customer whilst using remote access software, where necessary. Ability to fully document network infrastructure and its processes A strong understanding of ITIL guidelines and methodologies Ability to manage a number of activities concurrently and drive them to completion A provider of quality work, taking pride in timely and accurate delivery A good team player, willing to share knowledge and collaborate with colleagues Ability to maintain excellent working relationships with Avios and any third parties Good time management and work prioritisation skills Comfortable working in an environment where change is constant Hunger to challenge and innovate the status quo Comfortable working with modern digital collaboration tools Experience working in a lean, agile or product-led environment is desirable for most roles Required Skills Network engineering background with at least two years working experience in firewall support utilising ITIL practices. Check Point R80.10 upwards with associated blades - Log analysis and firewall rule administration, SmartCentre management, IPSec VPN, Antibot, IPS & working knowledge of the GAiA OS. Palo Alto Networks. Next Gen Firewall with Threat Prevention. Configuration of Cisco Catalyst IOS - Switch/Route and port security. Juniper EX Switch & Route Network fundamentals - TCP/IP, DHCP, DNS, FTP, SMTP, LACP, Spanning-Tree, VRRP, HSRP, VLAN Trunking, Ethernet, VOIP, LLDP, CDP and SNMP. Hands on experience with core routing protocols - OSPF, EIGRP & BGP Packet apture troubleshooting Some working knowledge of the Linux OS Physical network installation, test plans and procedures Hardware/software maintenance - Patch management and upgrades. Desirable skills: SSL Certificate Administration Aruba Networks - Instant AP Wireless administration and Clearpass Layer 2 security services such as IP DHCP snooping, Maximum MAC and dynamic ARP inspection WAN technologies - VPLS, ADSL, PPPoE, PPPoA Virtual network technologies - GNS3, Virtualbox, VMWare Vulnerability scan management, tracking and remediation Solarwinds 11X authentication for wireless networks AWS VPC Architecture Hybrid Network Solutions Site Reliability Engineering SRE Essential Certification: Check Point CCSA R77.30 upwards Cisco CCENT and\or CCNA Palo Alto PCNSA Desirable Certification: Juniper JNCIA or similar working experience Cisco CCNP Security track Palo Alto PCNSA/PCNSE AWS Certified Advanced Networking/AWS Certified SysOps Administrator What we can offer? £45,000-£50,000 dependent on experience Annual Bonus (dependent on Company & Individual Performance) Company Pension Private Health Care Travel Insurance Exciting global travel industry discounts including flights with hotels, rail, cruises & tour operators also available through travel providers After a qualifying period (currently six months) you will be eligible to unlimited standby and premium standby fares for you and your nominees on the full BA network and numerous other partner airlines Discounts on BA flights and holidays from day one for you, your friends and family Life Assurance Cycle scheme 25 days annual leave, plus 2 days charity leave New Joiner Avios/Birthday Avios/Thank you Avios Discounted train fares Reduced Gym Membership at onsite gym Shuttle bus to/from Gatwick Airport (and town centre at lunch time) About the department Avios consists of teams working at International Airline Group (IAG) sites in Crawley, Warrington, Madrid, Chennai, New Delhi, Heathrow and New York. IAG Tech are charged with the responsibility for project managing all major and technology-based change across the business, and to provide the IT service to all internal system consumers, and to customers via web services. In both roles, IAG Tech is a vital part of the business' future as an enabler of growth, and as a provider of core operational services. About Avios Inclusion and diversity are integral to the success of Avios. We continuously encourage an organisational culture where colleagues with varying perspectives, life experiences and backgrounds can work together to achieve their and the organisation's potential. We also welcome discussions about flexible working. Please advise the Recruitment team should you require any reasonable adjustments to take part in the recruitment process, so that we can remove any barriers during the process. Want to know more about this role and the skills you require? Please click apply and you will be directed to our careers site where you can find out more. We look forward to receiving your application...... click apply for full job details

ITOC Support Engineer (shift) - London Docklands - Up to £35k pa + bonus Our client a Japanese global telecommunications operator is looking for ITOC Support engineers to join their team. As a 24x7 Shift engineer at IT Operation Centre you will play a crucial role and act as 1st and 2nd level support. You will: Manage a variety of IoT/network including mobile service alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone) Update trouble ticket systems Contact and coordinate 3rd party suppliers Notify the On Call Support/ LM of issues which require escalation Visit premises with 3rd party vendors Attend customer meetings regarding issue, projects or maintenance contract work. Create ad-hoc reports concerning customer issues. Travel to offices throughout Europe for business purposes Provide technical support, create and design proposals for customers. What skills we are looking for? Knowledge and proficiency in MS Office Excel, Word, Powerpoint and Visio Knowledge and proficiency in maintenance and installation of network infrastructure, Security, Server or Virtualization. Fluent English language skills required (verbal and written) A valid CCNP/CCNA, JNCIP, MCSE, MCSA, VCP certification besides IoT/mobile networking experience will be an advantage. Proven customer service and facing experience Flexible approach, able to work outside of normal hours when requested Good communication with customers, colleagues and 3rd party vendors Ability to investigate and source answers to various service portal, ticket, email and telephony enquiries. The ability and willingness to travel freely within Europe is essential for this role. If this role is for you then I'd love to hear from you, click apply! Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age...... click apply for full job details

Background HM Revenue & Customs (HMRC) along with Revenue & Customs Digital Technology Services (RCDTS) are embarking on an ambitious and challenging digital transformation programme which will result in HMRC becoming one of the most digitally advanced tax authorities in the world. RCDTS Revenue & Customs Digital Technology Services (RCDTS) was set up in 2015 as a subsidiary of HMRC's Chief Digital & Information Officer Group and has one of the largest global customer bases. This role sits within our Cyber Security and Information Risks group( CSIR ) . The group comprises of a number of teams focused around monitoring the customer experience for the HMRC Information Technology network, services, applications, batch processing, security and incident management. The Role As a security analyst you will provide Security monitoring and support capability across a rotational 12-hour shift pattern 24*7*365. Your main responsibilities will include: Continual live monitoring of the HMRC's Security Platforms. Maintain and adapt Cyber Security Team (CST) monitoring screens. Progressive maintenance and improvement of CST dashboards.. Real-time monitoring of CST's mailbox. Ownership of cases to full resolution state. Reacting and responding to trending analysis to identify and eliminate any security issues. Using cyber security skills to provide assistance when new issues are identified. In an event of Major Cyber Security Incident, take ownership and be first point of contact, building a knowledge link between partners to share information and resolve the incident. As the ideal candidate You will have a passion and aptitude for technical Cyber Security work along with the motivation and attention to detail that highlights you as an authority in this area. Essential Criteria: You will have knowledge and understanding of: Problem solving techniques and root cause analysis. Cyber security developments, current trends, analysis and be equipped with basic scripting skills. Security Strategies and Policies The systems and high level architecture which underpin corporate IT systems and the techniques deployed to compromise these assets. Desirable You will have knowledge and experience of: SIEM platforms - in particular Splunk. A variety of analytical tools/methods to identify security compromises within large and complex data sets. Digital forensics, skills, techniques and tools to perform forensics and analysis on enterprise IT systems. Analytical and investigative skills. Delivering presentations, with the ability to communicate technical issues to non-technical audience and explain the impact of threats in business focused language. Industry recognised qualifications: GSEC, GCED, GCIH, CCNA Security or BSc in Cyber Security Selection Process As part of the application process you will be asked to complete a CV and personal statement. Your personal statement should outline your suitability to perform the role and should be no more than 1000 words. If successful at the sift stage, you will be invited to interview to further demonstrate your suitability. Security The successful candidate must already hold (or be willing to undertake) the appropriate security clearance - Security Check ( SC ) for this role. Additional Information We are an equal opportunity employer and value diversity at our company. As such we encourage anybody who needs a reasonable adjustment during the recruitment process to contact the recruiter or hiring manager dealing with your application who will discuss the reasonable adjustments required with you. We are committed to offering flexible working within our organisation. We will consider all requests to work part-time, flexibly or on a job-share basis. Please speak to the recruitment team or the hiring manager if you would like to discuss flexible working arrangements. If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available, provided the successful applicant is a current RCDTS employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance...... click apply for full job details

The National Crime Agency (NCA) leads the UK's fight to cut serious and organised crime. Digital, data and technology (DDAT) is at the heart of everything done within the NCA, from operations to the Back Office, and the NCA need to be agile and innovative in how they respond to threats while exploiting the opportunities this presents. This has attributed to the growth of the organisation, leading to a number of exciting opportunities in the organisation including the Senior Infrastructure Engineer roles within the Target Intercept Engineering arm of the Service Strategy & Development Department, which includes travel across the UK. The Service Strategy & Development Department is responsible for the overall co-ordination of the NCA's investment strategy and roadmap for capability development and skills growth, along with the deployment of high end capabilities in support of live operations, providing the NCA with capabilities for 21st century law enforcement. As a consequence, the Senior Infrastructure Engineers will play a part in specifying, designing, developing, delivering and supporting new technical capabilities across all areas of the NCA.  Additional responsibilities include; Supporting the development, maintenance and enhancement of technical capabilities and participating in building new services on multiple platforms, maintaining core functionality and providing technical guidance for colleagues across the Unit. Gathering, recording and documenting customer requirements within the agency for remote Intelligence applications and define detailed requirements including use cases, and feature specifications. Managing software defects, ensuring they are tracked, investigated and corrected whether found within internal or third-party software. Working with the service support, infrastructure teams and non-technical user groups to identify issues before facilitating and supporting fault resolution and project handover. Managing the life cycle of projects and working on on-premise and cloud infrastructure (AWS) to support and improve the systems that help tackle cybercrime Reviewing and implementing system monitoring, identifying issues and making proactive decisions around system health Understanding cybercrime learning from external threats using NCCU knowledge to harden own systems To succeed, you'll need to demonstrate technical experience with Cisco network infrastructure, Microsoft MSCP 2nd and 3rd line support, Linux administration, and networking or virtualisation technologies. In addition, it would be highly desirable to hold qualifications in ITIL v3/4, CCNA and AWS and a can-do' attitude to help support the exciting changes. Please note that to be considered, you will have to undergo SC Enhanced clearance with the ability to obtain a DV Clearance within the first 6 months in post, and also undertake and pass a substance misuse test as part of the pre-employment checks. SC Clearance checks also dictate that you must have been a UK resident for three out of the last five years. For more information on the role please visit or contact Joe Tyrrell at Allen Lane. To register your interest, please email your CV and Supporting Statement (No more than 2 sides in length demonstrating why you are relevant) to (see below) by 23:59 on 20/04/2020.

The National Crime Agency (NCA) leads the UK's fight to cut serious and organised crime. Digital, data and technology (DDAT) is at the heart of everything done within the NCA, from operations to the Back Office, and the NCA need to be agile and innovative in how they respond to threats while exploiting the opportunities this presents. This has attributed to the growth of the organisation, leading to a number of exciting opportunities in the organisation including the Engineering Technical Support Officer roles within the Target Intercept Engineering arm of the Service Strategy & Development Department. The Service Strategy & Development Department are responsible for the overall co-ordination of the NCA's investment strategy and roadmap for capability development and skills growth, along with the deployment of high end capabilities in support of live operations, providing the NCA with capabilities for 21st century law enforcement. As a consequence, the Engineering Technical Support Officers will play a part in specifying, designing, developing, delivering and supporting new technical capabilities across all areas of the NCA. Additional responsibilities include; Supporting the development, maintenance and enhancement of technical capabilities. Participating in building new services on multiple platforms, maintaining core functionality and providing technical guidance for colleagues across the Unit. Installing, upgrading and supporting technical hardware, operating systems, software and peripherals. Providing support of incidents, problems and configuration and change processes which affect the infrastructure. Conduct application support - to include investigation and analysis of application issues, replicate issues on test systems and investigate databases and/or code to identify faults and produce/test proposed solutions. Providing technical advice and guidance to colleagues on software tools and applications. Working on on-premise and cloud infrastructure (AWS) to support and improve the systems that help tackle cybercrime. Reviewing and implement system monitoring, identifying issues and making proactive decisions around system health. In this role, you will gain understanding of cybercrime learning from external threats using NCCU knowledge to harden own systems and will operate in a DevOps way seeking to automate where possible. To succeed, you'll need to demonstrate technical experience with Cisco network infrastructure, Microsoft MSCP 2nd and 3rd line support, Linux administration, and networking or virtualisation technologies. In addition, it would be highly desirable to show a good understanding of ITIL v3/4, ICND1 or CCNA and AWS. Please note that to be considered, you will have to undergo SC Enhanced clearance with the ability to obtain a DV Clearance within the first 6 months in post, and also undertake and pass a substance misuse test as part of the pre-employment checks. SC Clearance checks also dictate that you must have been a UK resident for three out of the last five years. For more information on the role please contact Joe Tyrrell at Allen Lane on (see below). To register your interest, please email your CV and Supporting Statement (No more than 2 sides in length demonstrating why you are relevant) to (see below) by 23:59 on 20/04/2020.

Background HM Revenue & Customs (HMRC) along with Revenue & Customs Digital Technology Services (RCDTS) are embarking on an ambitious and challenging digital transformation programme which will result in HMRC becoming one of the most digitally advanced tax authorities in the world. RCDTS Revenue & Customs Digital Technology Services (RCDTS) was set up in 2015 as a subsidiary of HMRC's Chief Digital & Information Officer Group and has one of the largest customer bases in the world. This is an exciting time for our organisation as we embark on a bold plan to make HMRC one of the most digitally advanced tax authorities in the world. This role sits within Network Services Live Services who are responsible for supporting and maintaining every aspect of the network including 200+ sites and 1000's of network devices that make up the HMRC estate. The Role Working within a secure HMRC network environment alongside other Network Engineers in order to provide consultancy, architectural solution design and carry out implementation activities as part of project deliveries. Working closely with project teams on a variety of projects taking information from initial customer proposals/specifications and turning them into completed design documentation. Implement configuration changes across the different types of network devices deployed across the HMRC estate based on approved design documentation and overarching architectural guidelines. Ideal Candidate Successful candidate will have experience of; · Network Discovery and Investigation. · Creation of Network Designs. · Production of implementation steps. · Implementation activities based on approved and scheduled changes, including outside of normal office hours. · Ensure allocated Network work requests are kept up to date. · Liaise and work with project contacts directly if required. · Attend project review/technical meetings and represent the Live Service / Design & Implementation part of the organisation. · Deliver to challenging timescales. · Share and pass on knowledge/experience of relevant networking products/services/technologies. · Actively help with development of other team members where possible. · Plan and coordinate activities, engaging with other stakeholders to manage and implement a programme. · Understand most of the following network technologies: LAN, WAN, Wi-Fi, datacentre LAN, SD networks, telephony, mobile solutions infrastructure, unified comms, network management solutions, network specific security and remote access technologies and approaches. · Coach and mentor associate network architects where appropriate. · Highly motivated, self-starter and able to manage agreed programme of work with little day to day detailed direction. · Ability to work to the finest level of detail. · Excellent interpersonal and communication skills, able to work to highly professional standards. · Ability to adapt to a changing workload profile and demonstrate full flexibility of your approach. · Able to work as a member of a wider team. Requirements (Essential / Desirable) The successful candidate should have knowledge and experience of; · Able to work to the finest level of detail. · Troubleshoot technical issues and identify the best solution. · Demonstrate solid analytical problem-solving experience. · Absorb levels of detailed technical information and turn that into a clear network design proposal, which you will be able to successfully implement. · Able to create both high- and low-level technical documentation. · Excellent interpersonal and communication skills demonstrating professionalism when working within a team environment. · Work with third-party suppliers. · Deliver under significant pressure and to meet challenging deadlines. · Adapt to a changing workload profile and demonstrate full flexibility of your approach. · Focused on delivering the highest quality output. · Understanding of large-scale project requirements. · Coaching and developing junior engineers. · SC Cleared Desirable · Standard Cisco Certifications o CCNA o CCNP · Standard Aruba Certifications o ACDP o ACMP · Standard Cloud Certifications o Microsoft Azure Architect o AWS Solution Architect o AWS Advanced Networking · CISSP/CCSP · F5 Certified Technology Specialist · Fortinet NSE4 Good knowledge of the following: · Cisco hardware including switches, routers and load-balancers. · HP Aruba switches, WLC's and AP's. · Knowledge of F5 solutions. · Routing protocols in particular BGP and OSPF. · Firewalls including Fortinet, Checkpoint, Sidewinder and Cisco ASA. · Network automation, including Json, Ansible, Python. · Enterprise wide cloud solutions including Azure, AWS and Infrastructure as code, IAC. Selection Process If you are successful at the sift stage, you will be invited to interview to demonstrate your suitability. Additional Information We are an equal opportunity employer and value diversity at our company. As such we encourage anybody who needs a reasonable adjustment during the recruitment process to contact the recruiter or hiring manager dealing with your application who will discuss the reasonable adjustments required with you. We are committed to offering flexible working within our organisation. We will consider all requests to work part-time, flexibly or on a job-share basis. Please speak to the recruitment team or the hiring manager if you would like to discuss flexible working arrangements. If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current RCDTS employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance...... click apply for full job details

I am on the lookout for 4x L3 IP Engineers who will be primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, ITN and legacy core MPLS networks, the Build Test and Integrate (BT&I) department support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, Transmission Build, L1 L2 & L3 Testing and Customer Reporting requirements. The job holder will be responsible for a subset of the above tasks / duties, based on their deployment within BT&I, and as directed by their line manager, but may be required to adapt or assist with other aspects as operationally required. Additionally, manage customer orders, network designs, and carry out technical validation to ensure the integrity of network inventory, systems, and databases is maintained. Further there may be a requirement to support the delivery of key business or customer Projects. KEY ACCOUNTABILITIES Responsible for the configuration, installation and testing of customer CPE equipment and associated PE configuration over Vodafone core networks, whilst ensuring that all associated customer and network documentation is maintained, inclusive of standard and non-standard customer solutions Prior to customer utilisation, and in accordance with customer network design criteria, ensure quality assurance is maintained. Carry out network configuration and associated activities in adherence to approved Local Work Instructions and GDA configuration guidelines in order to ensure that the integrity of Validate and carry out planned customer network changes both inside, and outside of departmental core working hours Carry IP Address allocation, whilst ensuring that associated systems and databases are accurately maintained. Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breeched TECHNICAL COMPETENCIES Demonstrating a strong background in data communications with a clear understanding of technologies and systems used, this should include some of the below; Cisco Routers & Switches, PPP, MLPPP, Ethernet, Alcatel and Juniper devices. Good understanding of TCP/IP protocols & services (TCP/UDP, IPSec, VoIP, SNMP, DNS, Radius/TACACS+, BGP, EIGRP, OSPF) Understanding of MPLS VPN fundamentals and their application within a Service Provider environment, including the application of QoS mechanisms. Experience in the maintenance of an enterprise data network architecture Excellent communication skills both written and verbal Good interpersonal skills - sensitive to customer's needs, patient, pleasant and diplomatic Able to work and resolve simple problems using own initiative with minimal external input Experience of provisioning tools and network management applications such as Oracle IPSA, Alcatel 5620 SAM, Cramer Qualifications ONC/HNC or equivalent in Computer or Telecommunications Engineering Essential: Valid Cisco Certified Network Associate (CCNA) qualification This will be for a minimum of 12 months with the high possibility of extension. If you are interested or would like to know more please apply or give me a call...... click apply for full job details

Network Engineer (Korean Speaking) Global Technology Leader CCNA/CCNP - Data Centre Technology Chertsey Surrey £36,000 - £37,000 per annum depending on experience Our client a global technology leader is currently looking for a Network Engineer who will be responsible for the operation of the Data centre network (LAN) and wide area network (WAN). Essential Skills/Knowledge: Bilingual in Korean and English to propose network service to Customer Certification: CCNA or CCNP or network service experience Operation and engineering Data Centre network infrastructure based on Cisco network devices Network design, configuration, integration & installation of the Data centre network (LAN) and/or wide area network (WAN) In depth knowledge of routing protocols such as BGP, EIGRP, OSPF, STP, HSRP & VRRP and Switches, Routers & Load balancing hardware Configuration, troubleshooting, problem identification and resolution related network devices such as Cisco and various Load balancing hardware (F5/Radware/Citrix/CSS/etc) Experience with Cisco ASA, Juniper SRX and ISG Firewalls

I am on the lookout for 4x L3 IP Engineers who will be primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, ITN and legacy core MPLS networks, the Build Test and Integrate (BT&I) department support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, Transmission Build, L1 L2 & L3 Testing and Customer Reporting requirements. The job holder will be responsible for a subset of the above tasks / duties, based on their deployment within BT&I, and as directed by their line manager, but may be required to adapt or assist with other aspects as operationally required. Additionally, manage customer orders, network designs, and carry out technical validation to ensure the integrity of network inventory, systems, and databases is maintained. Further there may be a requirement to support the delivery of key business or customer Projects. KEY ACCOUNTABILITIES Responsible for the configuration, installation and testing of customer CPE equipment and associated PE configuration over Vodafone core networks, whilst ensuring that all associated customer and network documentation is maintained, inclusive of standard and non-standard customer solutions Prior to customer utilisation, and in accordance with customer network design criteria, ensure quality assurance is maintained. Carry out network configuration and associated activities in adherence to approved Local Work Instructions and GDA configuration guidelines in order to ensure that the integrity of Validate and carry out planned customer network changes both inside, and outside of departmental core working hours Carry IP Address allocation, whilst ensuring that associated systems and databases are accurately maintained. Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breeched TECHNICAL COMPETENCIES Demonstrating a strong background in data communications with a clear understanding of technologies and systems used, this should include some of the below; Cisco Routers & Switches, PPP, MLPPP, Ethernet, Alcatel and Juniper devices. Good understanding of TCP/IP protocols & services (TCP/UDP, IPSec, VoIP, SNMP, DNS, Radius/TACACS+, BGP, EIGRP, OSPF) Understanding of MPLS VPN fundamentals and their application within a Service Provider environment, including the application of QoS mechanisms. Experience in the maintenance of an enterprise data network architecture Excellent communication skills both written and verbal Good interpersonal skills - sensitive to customer's needs, patient, pleasant and diplomatic Able to work and resolve simple problems using own initiative with minimal external input Experience of provisioning tools and network management applications such as Oracle IPSA, Alcatel 5620 SAM, Cramer Qualifications ONC/HNC or equivalent in Computer or Telecommunications Engineering Essential: Valid Cisco Certified Network Associate (CCNA) qualification This will be for a minimum of 12 months with the high possibility of extension. If you are interested or would like to know more please apply or give me a call...... click apply for full job details

Here at Cadent we're at the start of an exciting journey of transformation, growth and evolution. We're new but we're 200 years old. (You might have known us as part of National Grid but now we've transformed ourselves to Cadent). We're the UK's largest gas network connecting and keeping energy flowing to our customer's 12 million homes and businesses across the UK. We're proud of our story so far and we're super powered up about what our future holds. That's where you come in! Join us as an Cyber Security Project Architect and start a transformation journey adding real purpose and direction to your career and feel genuinely proud about what you do. About the Role As our Cyber Security Project Architect, you'll support the Lead Security Architect acting as an advisor in many areas of IT security, describing in business terms the impact of security policies, standards and architecture, ensuring the Cyber Security strategy is consistently applied. Using reference architecture and 27001 framework to ensure the delivered architecture is fit for purpose and effective when transitioned into service. Alongside the above you'll be responsible for: • Providing an architectural steer to all projects, as required on IT security related matters, including input to projects during analysis and design stage to ensure IT security has been considered and is appropriate • Providing technical IT security input as required by the security policy development team • Reviewing and designing security of complex application and technology architectures; in particular Cloud solutions • Co-ordination of technical design/review activities with various segment and corporate groups • Evaluation and maintenance of systems and procedures to safeguard information systems and databases • Researching, recommending and implementing changes to procedures and systems to align security with corporate policies • Ensuring key risk and issues are identified, addressed and resolved in a manner that satisfies the business risk appetite About You You will possess the following skills, knowledge and qualifications: • Educated to degree level (or equivalent combination of education and experience) • An Information Security Qualification such as CISSP, ISSAP or Security Qualification such as SANs, CCNA, CCNP, CCSP • Experience of designing and managing security controls within and across cloud service providers (AWS, AZURE) is essential • Prior Critical National Infrastructure (CNI) and utility industry experience is preferred • A strong background in security architecture including IT network security (secure LAN, WAN, vLAN, MPLS, Netflow, SNMP and secure network zoning and restricted network design) as well as database, operating system and application security • Knowledge and experience in designing and implementing technical security solutions such as IDS/IPS, secure remote access, firewalls, encryption, secure protocols, data protection, data loss prevention and identity management solutions • Strong knowledge of data and information flows, information governance and network protocols • Knowledge and experience of enterprise Architecture frameworks (TOGAF/SABSA) • Experience of incorporating security controls at each stage of the software development lifecycle process • Experience in selecting and implementing security monitoring processes and tooling • Experience of security deployments within a mobile ecosystem (MDM, MAM) and other enterprise mobility management technologies • Experience of security hardening techniques at all infrastructure layers (Host Network and application) • Experience in vulnerability and risk management processes • An appreciation of wider information security related principles • Prepared to challenge programme thinking and IS colleagues. Having the "difficult conversations" where needed in the interests of Gas Distribution • Communication (Written and Verbal), as well as leadership and partnering skills • The ability to demonstrate a degree of credibility and influence senior stakeholders within the Organisation • A proven track record of successfully delivering business requirements to time and budget constraints • Ability to operate as an independent worker and as part of a strong team with a collaborative approach • Flexibility to travel as required Benefits At Cadent we've got a whole host of standard and flexible benefits. You'll get 25 days holiday + statutory days with the option to buy/sell also, a generous pension plan as well as the opportunity to earn bonus. Flexible benefits include: cycle to work scheme, salary sacrifice car, insurance and healthcare packages plus access to our Occupational Health services. Diversity and Inclusion Cadent has a commitment to Diversity and Inclusion, the more diverse our organisation is, the better able we are to respond to and reflect our communities in all their diversity. We therefore encourage and welcome applications from people with a diverse variety of backgrounds; age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We want our employees to achieve a work life balance and are happy to discuss flexible working options with you if the role can accommodate it. If you require any reasonable adjustments during the application process, please let us know. We're committed to be Disability Confident in line with the department of work and pensions scheme. Be part of something big. Help shape the future of gas for generations to come...... click apply for full job details

Join our Network/Security Infrastructure team! IT Operations Engineer - Connectivity (Security) DLA Piper is a global law firm where you can evolve and transform your career as well as global IT Systems. We're currently undergoing a complete IT transformation over the next 5 years - Giving you the opportunity to make a real impact and have an on-going influence. MAIN DUTIES AND RESPONSIBILITIES As one of our IT Operations Engineer's (Third Line Network/Security Engineer), you'll sitting within our global connectivity/collaboration team ensuring network & security is secure as a perimeter in between offices. You will be working with our InfoSec & Risk team as well a market leading third party security vendor too to scan for any vulnerability at DLA Piper. Therefore you will have practical experience in engineering and support in a Service and Operations environment and an understanding of the relevant fields of expertise (e.g. Infrastructure, Applications, Networks, Security etc.) This is an opportunity to put all of your technical knowledge to enhance DLA Piper's network infrastructure whilst simultaneously having the chance to use the most cutting edge technologies as we'll send you specific technology learning course so you can be fully certified! Each day at DLA Piper will be different from one another. Just below are some of the key experience we're looking for: CCNA or CCNP Certfication Cisco Firepower (Preferable), Cisco ASA IPS and Palo Alto Zscaler technology Principles of SD WAN If you're ready for a real challenge and a chance to use some of the most cutting edge technologies then we'd love to hear from you and please apply ASAP!

Are you looking for a new challenge in an award-winning IT Solutions and Services provider? This ever-growing organisation are looking for 2nd Line Engineers to join their dedicated team in Weybridge. The successful candidate will be both enthusiastic and committed. This company focuses on a career development plan and personal progression. Benefits : ** Attractive Salary - up to £30K + extensive company benefits ** 25 days Holiday + Bank Holiday ** Excellent Pension fund ** Paid Certifications and Training - Microsoft, Cisco, ITIL Essential Skills: - ** Good understanding of Network and Infrastructure ** Good understanding of Windows Desktop and Server OS ** Extensive experience with Office365 ** Experience working in a Virtualised Environment - Hyper-V, VMware. ** Experience working within a Managed Service Provider (MSP) Desirable Skills : - ** CCNA or MCSA The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at zak . . co . uk This role would be suitable for: IT Support Engineer, 1st Line Engineer, 2nd Line Engineer, IT Technician, 2nd Line Support Analyst, 2nd Line IT Analyst, Service Desk Analyst Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Romford, Essex Tower Connect Infrastructure Engineer (Junior Network Engineer) Our client a leading Managed IT Services provider, who work with professional service organisation across the UK, are looking to hire a Infrastructure Engineer. You will be responsible for the sound delivery of technical services for new and existing clients both from the Office and client premises. You will be part of a team, supporting environments that deliver hosted services to thousands of users across the UK. To be considered for this role, you will have the following: ·Good knowledge and experience of Cisco and other routing technologies ·Good working knowledge and experience of VMWARE infrastructure management. ·Good working Knowledge and experience of Microsoft Windows Server Operating Systems ·Good working knowledge and experience of NAS and SAN storage clusters ·Good working knowledge and experience of Microsoft Exchange solutions ·Experience with Linux operating systems ·Experience of Microsoft SQL solutions ·In order to deal with the varied user base, you will need to have strong client-facing skills, including excellent written and verbal communication skills. You will be equally comfortable dealing in technical and non-technical terms as the situation dictates. ·Ability to work in a fast paced, multi-tasking environment ·Ability to lead and impart knowledge into team members ·Previous experience in a technical helpdesk environment ·Full clean driving licence with use of own car, and you must be prepared to travel to see clients when required. Desirable Skills ·CCNA qualified ·VMWARE VCP or similar ·Microsoft MCSE This is a very exciting opportunity to join a fast growing leading technology Company, who are offering excellent career path.

Client Server Ltd. Senior Infrastructure Engineer (Windows VMware Networking Citrix MCSA MCSE MCP). Utilise and develop your Senior Infrastructure Engineer skills within a supportive and friendly company that will continually encourage you to learn new skills. You'll be facing daily technical challenges, taking ownership of issues and seeing them through to resolution allowing you to reach your full potential. Leading technology service provider within the financial space is seeking an Senior Infrastructure Engineer to work as part of the Service Desk team and provide 2nd line technical support. Your day to day responsibilities will include; managing user expectations and ensuring user satisfaction, escalating incidents to the relevant teams and ensuring all incidents are logged and seen through to resolution. Based in central London, you will be joining an exciting company that are passionate about supporting and developing their employees, enabling them to reach their full potential. Requirements: *Previous Infrastructure Engineer experience *Must hold a valid certification in at least one of the following: MCSA, MCSE, MCP, CCNA, CCNP, VCA, VCP, CCA, CCA, CCEE *Good knowledge of the Microsoft Windows technology stack including Active Directory, Desktop, Windows Server and VMware *Strong problem solving skills *Excellent communication skills *Desirable: Citrix, SCCM, Powershell As a Senior Infrastructure Engineer you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Senior Infrastructure Engineer role.

West Malling, Kent Reflex Computer Recruitment. Deployment Engineer - Cisco Network Engineer - Lead Deployment Engineer - Network - Routing - Switching - Firewall - WAN - Cisco ASA - Palo Alto - MPLS - CCNA - CCNP - West Malling - Kent - Excellent Salary - required by a market leading IT Support and Network Services organisation based in West Malling, Kent + Home working..... click apply for full job details

Glasgow, Lanarkshire Reflex Computer Recruitment. 3rd Line Network Engineer - Cisco Network Engineer - CCNA Network Engineer - CCNP Network Engineer - Network Engineer - 2nd Line - 3rd Line - CCNA - CCNP - JNCIA - Cisco - Juniper - WAN - JUNOS - Firewalls - Glasgow - Tannochside - Excellent Salary + On-Call + Company Benefits required by an IT Services Organisation based near t..... click apply for full job details

Client Server Ltd. Network Engineer (Cisco Routing Switching Firewalls Security ITIL CCNA). Leading UK technology services provider that specialise in finance markets is seeking a bright, ambitious Network Engineer to join their team. As a Network Engineer you will focus on BAU activities such as performing maintenance on various components for both the multi-tenancy core network and customer networks. You'll help support clients through providing networking expertise, focussing mainly on Routing, Switching and Firewalls as well as security aspects. You'll build strong relationships with key customer contacts and suppliers and work in conjunction with Technical Consultants to interpret design documentation and implement solutions. You'll also work on smaller projects to scope, design and implement solutions and field escalations from 3rd line network related incidents as well as providing telephone support as required. As a Network Engineer you'll be based in a professional, technology driven environment that offers excellent career progression and will be given the opportunity to take qualifications (e.g. CCNP) and constantly improve your skillset. Requirements: *Experience as a Network Engineer *Good knowledge of Routing and Switching (ideally EIGRP, HSRP, BGP) *Familiar with Firewalls, VPN and Remote Access technologies (Cisco ASA) *Good knowledge of VOIP telephony systems *Good understanding of service support and delivery in an ITIL based environment *Excellent communication skills and client facing ability As a Network Engineer you will earn a competitive salary (to £45k) plus benefits. Apply now or call to find out more about this Network Engineer opportunity.

Hemel Hempstead, Hertfordshire Ashdown Group 2nd Line Support Analyst - Hemel Hempstead - £30,000 A successful IT solutions organisation are seeking an experienced 2nd Line Support Analyst to join their established team. You will be involved in fixing technical faults, carrying out service requests and answering queries. You will fulfil a key role in maintaining normal IT service for the company's clients as efficiently as possible. You will need to have experience with the following technologies: - Windows XP, Windows 7 - Office 2007, 2010, 2013 - Active Directory administration - Microsoft Exchange administration - Networking It is expected that you will hold at least one Microsoft qualification such as MCP, MCTS or other relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA or equivalent. The successful candidate will be assisted in continuing their skills development through a combination of self-study, company provided training and external courses. Excellent interpersonal skills are essential as you will be supporting users via phone, remote control and occasional site visits. This is a permanent position offering a basic salary of up to £30,000 per annum, dependent on skills and experience. To apply please send a WORD version of your CV, including reference number ASH17498ZB-BB in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

Verticality Ltd Cisco UCCE Support Engineer - CCNA, CCNP Collaboration, CUCM, Cisco Contact Centre Enterprise, Unity, Gateways, Cube -Unique opportunity for an experienced Cisco UCCE Support Engineer to work for of the UKs leading Tier 1 Cisco Gold Partners. -The business is highly regarded with Cisco and the..... click apply for full job details

Exeter, Devon CenturyLink The Trainee IT Network Engineer role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Become an Trainee IT Network Engineer with CenturyLink Overview Start your career with a global leading IT and Comms provider Become fully certified in as little as 3 months Fantastic career prospects Join the fastest growing industry in the world Full Description Are you looking for a fresh challenge in an exciting industry where you can follow your love of technology? CenturyLink is one of the most well regarded and respected providers of communications and IT services in the world. They specialise in connecting their customers to the digital world and offer services such as big data analysis, cloud, network and data systems management, as well as IP based services surrounding voice, video and connectivity. They are searching for tech savvy and ambitious individuals eager to build a brand-new career in the IT and communications industry. Experience isn't required as full training is available via CenturyLink's corporate partner, The Training Room who will help you become certified and job ready. You will work towards certifications in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching On successful completion of The Training Room course you will be guaranteed interviews and starts for available and suitable opportunities , helping you kick start an exciting new future. As an Trainee IT Network Engineer you will: Create quotes for hosting and network requirements Create and manage aftersales engineering packages Provide technical audits to identify further opportunities. Deliver process management and customer engagement to ensure a positive customer experience throughout Assist the account Sales Engineers and Solutions Architect's improve their contribution to the businesses growth If you're interested and would like to find out more about this incredible opportunity, then get in touch today. Click apply for more information and we'll be in touch to answer any questions you may have.

Spring Technology NOC Engineer - Permanent - West Midlands NOC Engineer, Network Engineer, Network Operations Engineer, 1st Line, 2nd Line, IOS, Routing, Switching, Servers, Firewalls, Support, Installation, Troubleshooting, Cisco, Juniper, CCNA, CCNP… I am currently on the look out for talented Network Engineers involved in either..... click apply for full job details

Bury St. Edmunds, Suffolk Mase Consulting Ltd Network Engineer / I.T Engineer (RP1116-RE) Location: Bury St Edmunds or surrounding £40K - £45K Basic + Company Car / Allowance + 3% Pension + Healthcare + 25 Days Holiday + Public Holidays + Benefits COMPANY My client is a financially secure and highly successful business that invests in training, education and professional development. As an industry leader they have become recognised for their high quality service and dedication to delivering to client's needs. They now wish to recruit a talented Network Engineer with the potential to develop long-term in to a Technical Project Manager within the business. POSITION As an in house Network Engineer you will be responsible for:- Operating from my clients offices in Bury St Edmunds and providing support to all UK offices. Travelling to other site locations within the UK and on the rare occasion internationally when needed. Taking a lead hands on role and supporting on numerous Network projects from the installation of new switches to new cabinets. Operating in a 95% Network Engineering and 5% Windows Server Administration role. Carrying out 2nd and 3rd line support duties. Installation and configuration of server & comms racks, Layer 2 & Layer 3 Switches (VLAN's), UPS and local servers. PERSON To be considered for this Network Engineer / IT Engineer opening, the successful candidate MUST possess a full UK driving license and a minimum of 3-5 years proven experience within Network Engineering. My client is open minded on the technology you have used - Cisco, HP / Aruba ProCurve, Juniper etc, however it is essential candidates are comfortable with all areas of I.T Infrastructure but possess a focus on computer networks. Any previous experience within I.T Project Management would be highly advantageous as would experience with HP Aruba Network technology or Fortinet / Fortigate Firewalls. Keywords: Network Engineer, I.T Engineer, IT Engineer, 2nd Line Support, 3rd Line Support, Server Administration, Systems Engineer, Cisco, CCNA, CCNP, Juniper, HP, Aruba ProCurve, I.T Infrastructure, Firewall, TCP/IP Networking, I.T Project Manager, Aruba Airwave, Clearpass, Fortigate, Fortinet, I.T Support