79 CCNA jobs

Network Engineer £350 -£500 per day London Cobalt is once again thrilled to be partnering with a multinational construction, property, investment, and infrastructure company, which is looking for a Network Engineer on a fixed-term basis, with the potential to become a permanent position. About the Role: You will be currently focused on Routing and Switching, LAN Switching with CCNA/CCNP certification Designing and implementing new solutions and improving the resilience of the current environment Establishing the networking environment by designing system configuration, directing system installation, and defining, documenting, and enforcing system standards Internal and external stakeholder management, for initial requirement capture Liaising with project management teams, third-line engineers, and service desk engineers on a regular basis Key Responsibilities: Maximising network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation Undertaking data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access Supporting and administering firewall environments in line with IT security policy Report network operational status by gathering and prioritising information and managing projects Upgrading data network equipment to the latest stable firmware releases Configuring routing and switching equipment, Meraki/VeloCloud SDWAN appliances, F5 LTM/GTM load-balancers, hosted IP voice services, and PAN/Cisco/Meraki firewalls Providing remote support to on-site engineers and end users/customers during installation Remote troubleshooting and fault finding if issues occur upon initial installation Undertaking capacity management and audit of IP addressing and hosted devices within data centers Requirements: CCNA/CCNP Routing and Switching, LAN Switching Layer 2 & 3 switching, STP/RSTP/PVST, VTP, Etherchannels, port-channels, HSRP/VRRP Routing/Layer 3 Services, WAN Technologies, Routing, Layer 3 operations, OSPF, EIGRP, BGP, Static Routing, DMVPN, Layer2/3/IPSec VPNs, VeloCloud SDWAN, Meraki LAN/WAN, QoS, NTP, ACLs, SNMP, DNS, DHCP Wireless, Cisco Wireless Technologies - 55xx WLCs, Cloud 98xx WLCs, Cisco WAPs, Juniper Mist, Meraki Wireless Products/Equipments, Cisco ASR/ISR/catalyst/Nexus routers/Switches, Cisco ASA and FirePower Firewalls, Palo Alto Firewalls, F5 LTM / GTM, Solarwinds monitoring, Zscaler Cloud Security Preferred but, not essential, VeloCloud, Meraki, Google Cloud Platform Kindly get in touch with an updated CV, or call for a confidential conversation about this, or any other vacancy.

Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.

As an Network Engineer you will be responsible for managing, building & deploying projects as well as work on challenging and complex problems to help scale and grow the service to meet customer demands. Client Details Michael Page are delighted to be partnering with a well-established Retail Business based in Leeds. Description Key Responsibilities: Help build and operate the Infrastructure environment Interacting with 3rd party vendors on a daily basis Offering comprehensive IT support to users Support users in the use of computer equipment by providing necessary training and advice. Arrange for external support visits whenever problems cannot be resolved in-house. Prioritise and manage multiple open cases and mini projects at one time. Systems monitoring. Administer backups and restores. Establish a good working relationship with stakeholders across the business and 3rd parties. Profile Key Experience: Experience communicating technical concepts to a non-technical audience. Professional experience in networking infrastructure and system integration. Experience with core Internet technologies Experience with IT infrastructure components Experience establishing what drives quality and world-class customer focus and attention to details. Desirable qualifications & skills: Industry certifications such as Cisco (CCNA, CCNP), Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2). Experience in the administration of heterogeneous network environments with Microsoft Windows and Linux based clients and servers Experience in IT asset management and purchasing Advanced knowledge in handling all common network and Internet protocols Experience with Wireless Local Area Networks (WLAN / WiFi) Proven ability to learn and apply new technology. Job Offer Salary: £33,000 - £38,000 + Bonus + Profit Share

IT Security Analyst - IT Security Officer sought by an exciting and growing business with offices in Oxfordshire. There will be an option to work from home within the working week. To succeed, you'll need significant IT Security experience together with a strong understanding of IT systems and processes. This is a role where you'll make an important impact, so you'll need deep technical understanding of IT systems and appropriate technical qualifications such as Security+, CEH, CCNA, MCSE. A self-starter and excellent team motivator, you'll have the ability to build effective working relationships at all levels and bring integrity, trust and an innovative mindset to the role Duties will include: Engage with suppliers, review supplier documentation and, if required, prepare risk management documentation and technical risk assessments to support Change Management and Information Security Management processes. Participate in the weekly Change Advisory Board. Lead and manage required regular infrastructure and build security audits including IT Health Checks and discrete system penetration testing, etc. Manage the remediation action plans relating to recommendations to reduce infrastructure and service vulnerabilities. Manage and liaise with partners and 3rd party suppliers, evaluating information security products and services including regular reporting from suppliers SOC functions and technical security controls. Establish and direct an ongoing, proactive risk assessment program for all new and existing systems and remain familiar with the business processes so effective controls can be put in place for those areas presenting the greatest information security risk. Communicate risks and recommendations to mitigate risks to the IT senior management team, taking account to impact on business processes and cost/benefit terms so decisions can be made to ensure the security of information systems and information Maintain contact with security authorities, internal and external, to ensure that security warnings/advisories are appropriately monitored and acted upon to ensure that information remains secure against external and internal threats.

Infrastructure & Cloud Engineer Location: Home working with one day per week in Swindon Salary: £40K - £45K dependent on experience and expectations. Existing opportunity join an evolving infrastructure and cloud team, with particular focus on improving network and server environment. What you'll be doing: Build, design and deploy secure and reliable network environments for office, cloud and data-centre environments using technology from industry leaders including Cisco, Microsoft and VMware. Develop, enhance and maintain our automation, using the latest toolsets. Perform ongoing performance tuning, hardware upgrades and resource optimisation. Keep the infrastructure safe, secure and supported by ensuring backups meet the needs of the business. What we're looking for: Experience with and/or working towards: VMWare VCP, Cisco CCNA, ITIL Foundation, CoBIT, COMPTIA, MCSA MCTS MCP. Technical business IT experience in a traditional data-centre and/or cloud environment. Microsoft technologies, Azure, Office 365, Dynamic 365, Sharepoint. Project (particularly Agile scrum) and day-to-day support experience. To find out more about this role, please apply or contact: (see below)

Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD) ) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX ) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.

Our client is looking for an Infrastructure Analyst to join their team ASAP. The successful candidate will be involved in a varied and vast range of duties from supporting and maintaining the windows server and network infrastructure to development on all aspects of their environment, enabling the IT team to successfully meet the business objectives within reasonable timeframes and agreed SLA's. You will be given a great platform further develop skills, with exposure to enterprise technologies including VMware, Cisco, Juniper, Windows server and SAN storage, and will gain the experience to succeed in this fast moving and challenging role. Skills/Experience Experience of supporting Microsoft Windows Server environments Supporting VMware environments In depth experience of supporting SAN technologies Managing and maintaining data and configuration backups for applications and infrastructure XenApp and Citrix ADC (formerly Netscaler) technologies Experience of supporting Cisco, Juniper and Checkpoint technologies Use of monitoring tools to manage resource utilisation, trending and capacity Implementation of security tools, policies and procedures Managing incidents and service requests within a central IT ticketing system Working in a busy infrastructure team, working closely with other members of the wider IT Team to resolve incidents and deliver service requests Design and implementation of infrastructure for IT projects Delivery infrastructure changes using a formal change management process Creating and maintaining documentation on infrastructure systems Developing processes for maintaining infrastructure systems Desirable Skills/Experience System and architecture design Zabbix monitoring Veeam backup and replication Desirable Qualifications Microsoft MCSE Cisco CCNA Juniper JNCIA-Junos Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Network Engineer Hybrid working - 12 month FTC Our client who are a household name in the North West are looking for a Network Engineer. The Network Engineer will be responsible for the support of the group's network infrastructure to ensure it meets with the Group's strategic objectives and compliance requirements. If successful, you will also assist the Cloud Network Architect with the planned migration to the Cloud (Azure). Role responsibilities: Working closely with key stakeholders, including Information Security, to deliver and maintain a secure, compliant on premise solution. Operating as a technical specialist who oversees the resolution of 3rd line tickets. Managing and maintaining network security appliances (Cisco ASA/Firepower, VPN (including VPN AnyConnect Client), Cisco ISE, RSA, Checkpoint Endpoint and Checkpoint NGFW. Managing and maintaining Symantec Secure Web Proxy (WSS), including 3rd line support. Performing Checkpoint Firewall configuration for Azure Migration Projects. Managing and maintaining the Cisco Meraki Wireless solution. Creating and updating networking documentation such as Visio diagrams. Network monitoring: developing monitoring routines, performing or overseeing routine checks, escalating and agreeing remedial activity required. Overseeing or performing the completion of remedial activities. Working with key stakeholders to develop, and demonstrate, a good understanding of business needs as relates to infrastructure and networks. Horizon scanning. Maintaining knowledge of good and leading practice and emerging trends, in infrastructure and networks. Identifying opportunities for improvement. Leading on, or contributing to, the delivery of specific improvements as agreed with Run' management. Capturing and managing knowledge relating to area of responsibility, ensuring that policies, processes and procedures are documented and kept up to date. Skills required: You have a strong understanding of networking, infrastructure and security (CCNA highly desirable or working towards accreditation) You have In-depth networking experience (LAN/WAN/SWITCHING/WIFI), Information Security eg Firewalls, Cisco ASA/Firepower and Checkpoint, Cisco ISE You have an understanding of Cloud technologies (preferably Azure) Network Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. DevOps Manager, Crypto Exchange - Permanent Location - London (100% remote based) Our client is a start-up Investment and Trading business that provides a solution for the trading of digital assets globally. Our client is looking bring on multiple engineers to support their digital growth and wider technology function, which is based in London but with headcount across parts of APAC too. As part of our client's further expansion and following a recent investment round, we are now looking a DevOps Manager to come on board and lead other engineers, implement new functionality and processed to the software platform and optimise performance of this market leading and regulated digital asset exchange. This is an exciting time to join our clients' ranks with lots of further growth and expansion planned across the DLT and Crypto arena on the cards for the coming months and years and undoubtedly more senior positions on offer for strong performers who are onboarded during its early-stage evolution. Key responsibilities Leading the DevOps delivery globally, partnering with Software Engineers and Architects Defining and owning DevOps best practices globally Introducing new processes and procedures, optimising the business, leading on Agile and IT strategy Coaching, developing and mentoring other DevOps Engineers (currently 1 senior and 2 junior engineers based in the Philippines) Designing cloud infrastructure - AWS Building and operating services on AWS, in combination with RESTful APIs, SQL and NoSQL databases Administration and troubleshooting of Linux based systems Deployment automation, monitoring and maintenance of cloud infrastructure (AWS) Experience with containerization and container orchestration services eg Docker and Kubernetes Networking (ideally seeking experience of CCNA level or higher) Scripting (Linux, PowerShell) Penetration, stress and performance testing Taking responsibility for technical Security principles and their implementation of controls I see this role as a fantastic opportunity to join a FinTech Start-up who are way ahead of the game. The position will provide opportunity for growth and career progression as well as offing exposure to Crypto trading practices and processes of some of the world's leading Institutional clients. Please call me ASAP for a confidential discussion with regards to this role/forward your CV ASAP to (see below)

Role : 2nd Line Support Engineer Location : Bristol - WFH Available Salary : £20K - £30K + Great Training Opportunities & Benefits I am recruiting for a very exciting opportunity for a 2nd Line IT Support Engineer. Please apply IMMEDIATELY to be considered. The Company * State of the Art Offices in Bristol, Easily Accessible from Outer Boroughs & Centre * A Well-Established Company that invests heavily into their employees and provides paid-for training, certifications and qualifications * A Large Client base which requires a professional and technically strong 2nd Line IT Support Engineer to provide a world-class service consistently The Role * This is a Progressive 2nd Line Position where you will work with a broad range of sectors and in-depth technologies * You will provide support to Junior IT Engineers in resolving technical issues, ensuring they gain knowledge to solve future problems and develop within their own career * Working in a friendly and supportive team environment, you will promote proactive working in a technically strong IT Support Team that facilitates employee progression What's in it for you? * A Competitive Salary of Up to £30,000 (DOE) * World-Class Training & Employee Progression Programmes * Lucrative OPTIONAL out of hours working * Generous Benefits Package * Great Work Environment **INTERVIEWING NOW - DO NOT MISS OUT** If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call for further details. hyper v - virtualisation - network - tcp/ip - dns - dhcp - security - 2nd line - 3rd line - servers - system management - software - hardware - cisco - ccna - cloud - azure - 365 - exchange - msp In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation

This is an exciting opportunity to join an experienced technical team in Gloucestershire; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the Network Manager and will work closely with Infrastructure and Security teams to provide services to 2000 users. Client Details Our client are a well known in the not for profit and charities sector based in Gloucestershire. Description Our Customer is looking for a highly motivated and proactive Network Telephony Engineer with a minimum of 5 years' experience of supporting voice, telephony and VoIP solutions. This is a site based role in Gloucestershire. This is an exciting opportunity to join an experienced technical team; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the ICT Network Manager and will work closely with the Infrastructure, and Security teams to provide services to 2000 users. The role requires good communication skills, the ability to liaise with others in the organisation providing both technical support and advice. The Network Telephony Engineer will be expected to work with others, including 3rd party vendors on delivering technical projects. Profile The Network Telephony Engineer will have proven track record in the following: Cisco and Microsoft Voice and VoIP technologies (including Cisco Unified Communications Manager, Skype for Business and Microsoft Teams) to a CCNP Level. Cisco and Microsoft collaboration technologies (including Cisco Webex, Microsoft Teams) SIP and ISDN Gateway Technologies (including Sonus and Cisco CUBE). Contact centre solutions (including UCCX). Knowledge of telephony recording and reporting solutions (including NICE and Tiger). Routing/Switching experience and knowledge to a CCNA level. Quality of service. Migration from traditional desk phone solutions, to workstation based collaboration clients for PSTN capabilities. Knowledge of load balancing technologies. Knowledge of web and email proxy solutions (including Cisco Ironport and Symantec Cloud). Knowledge of network monitoring solutions (including Solarwinds). Knowledge of data centre network solutions (including Cisco ACI/NXOS). Knowledge of Cisco wireless solutions (including AireOS and IOSXE). Knowledge of Cisco identity provider solutions (including Cisco ISE). Candidates must be willing to undergo the relevant security vetting for this role and contribute to 24/7 Network on call rota Job Offer Basic Salary up to £50,000 Up to £4,000 per annum for Oncall/shift allowance. Flexible working/hybrid between on site and home - 37 hours per week Fantastic benefits such as, On site parking & Gym, Annual leave, Pension scheme.

Network Engineer - up to £45,000 Private Education Company - Central London Working for the largest private educator in the UK, you will play an instrumental part in supporting the companies network infrastructure. Sitting at 3rd Line level, you will be the highest point of escalation internally and effectively act as second in charge to the Network Manager. The Network Manager has also expressed his desire for the role to grow into the network security team. In addition to this, the company has a proven track record of funding staff certifications to assist in expanding technical their knowledge (AWS certifications etc.) Technical Requirements: Hands of experience with: Nexus (3000, 5000, 7000) Cisco Routers & Switches OSI, VLAN, OSPF, BGP TCP/IP (Cisco) Wi-Fi (Cisco) Qualifications: CCNA (Necessity) CCNP (Useful) ITIL Foundation (Useful) Desirable: PaloAlto Network Security (Checkpoint firewall) Low-balance exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit an experienced Infrastructure Engineer to join a Nottingham based Tech Company you will be part of a team that supports the global platforms, delivering cutting edge services across the globe. You'll have the opportunity to get involved in working across global data centres, working with virtualized technologies and networking solutions. You'll be looking at the latest technologies and be part of a team dedicated to helping drive the business forwards while maintaining 24/7 services. This role will offer you the chance to get involved in a wide variety of projects and give you the chance to grow your skills both through training and on the job experience. Within Technical Services, no two days are the same. We are looking for someone that is hard-working and agile. You will need to be able to keep up with a fast-paced working environment. What you'll be doing: As an Infrastructure Engineer you will be responsible for the technical operations elements of transformational projects across the group. These projects will range from acquisition migrations through to resilience and compliance platform developments. You'll get to work with physical and virtual servers, networks, security, and storage of the production and back office infrastructures. Specifically, you will take responsibility for: Migrating on-premise infrastructure into Azure Maintaining and improving IT infrastructure in line with transformation projects Working closely with Development, Acquisitions, Product Management, Solutions and Support on projects that cut across all areas Completing daily system checks Responding to system alerts in and out of office hours Owning and solving any platform problems as they arise Daily monitoring of the platforms across the whole estate What we're looking for We're interested in hearing from candidates with experience in the following areas: Excellent communication skills Team player, in this close-knit team, being able to work well with others is crucial Proactive approach to problem-solving Good judgement with an ability to understand when to escalate queries Resilience and the ability to handle high volumes of work Managing and supporting Cloud infrastructure in Azure (Azure VMWare Services Experience would be a bonus) VMWare (Cloud, On-Prem and Hybrid implementations) Experience with using Linux CentOS Experience of delivering in a combined project and reactive environment Recent experience of Cisco networking including VPNs, HA and firewalls (CCNA Routing and Switching preferable) Recent experience of working with VSphere and Hyper-V (upgrades and migrations between platforms is essential) Windows Server deployment and Active Directory (MCSA) Experience of identifying emerging server, storage and cloud technology trends and assessing suitability for use It would be great if you also had: Experience managing supplier relationships and budgeting You will have the opportunity to work within a great team where you will be rewarded with a very competitive salary, the opportunity to really develop and progress through the ranks along with some fantastic benefits.

Lynx Recruitment are working with a well-established business who provide nationwide expert business IT solutions, consultation, training and support. They specialise in virtualisation and cloud, workspace transformation, wired and wireless networking and Microsoft technologies as well as application training. Our client is now looking for a Pre-Sales Engineer to join the business and you will act as a technical evangelist for the technologies you represent and as a brand ambassador for our client. The role will require you to have an in-depth technical understanding of specific technologies within your specialist pillar as well demonstrate a high-level understanding regarding the technologies that our client represent. Key Duties & Responsibilities Customer Meetings and Solution Design To manage customer relationships and develop key accounts, from a technical perspective. To attend customer meetings with a member of the sales to gain an understanding of customer needs and expectations. To deliver presentations and/or lead discussions to agree technologies solutions which our client or our partners can deliver. To prepare well considered and accurate design documents for the customer (with support and guidance from the appropriate member of the sales team), ensuring that any assumptions and design limitations are appropriately recorded. Following order receipt notification from our CRM system, you will check your design and hand over to the Project Manager within a 48-hour time frame, liaising with the sales team and the project manager Skills and Experience Attention to detail Cost and efficiency focused Strong presentation skills Strong interpersonal and communication skills Ability to work to tight deadlines Approaches tasks with enthusiasm, adaptability and energy Virtualisation and Networking Specialist Server Virtualisation - VMware vSphere and Hyper-V Dell Storage - Compellent, MD/ME and PowerStore Hyperconverged solutions - VxRail/Azure Stack HCI/VMware vSAN Wired Networking - Dell and/or Cisco switching to CCNA level Data protection - Veeam Backup and Replication, Zerto, RecoverPoint, VMware Site Recover Manager Knowledge of DRaaS and IaaS platforms

Huntswood's success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Junior Service Desk Technician, you will be the face of the Technology Team. You, along with the team will be responsible for the building, testing and deployment of Huntswood Laptops. You will also be responsible for keeping our asset database correct and up to date. Time permitting you, with the help of the wider team will the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business processes and clients are kept to a minimum. Job description Ability to build, test and deploy laptops. Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Help to ensure the Service Desk Team's documentation is kept up to date. Help to ensure that incidents and problems logged on Huntswood's call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. Help to ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood's call logging system. Help to ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. Strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact. Provide remote support across Huntswood sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. Ensure Huntswood's computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers. Person specification Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. Good Administrative skills Pleasant and helpful telephone manner Thrive in a busy environment with changing priorities and goals. Good level of understanding of a Microsoft Windows Active Directory environment including GPO. Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. Good level of understanding of TCP/IP and network troubleshooting. Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. Be able to demonstrate excellent problem management skills. Excellent time management. An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. Desirable Expert level of understanding of a Microsoft Windows Active Directory environment. Good level of understanding of the latest Microsoft Exchange technologies. Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 Experience of working in an ISO27001:2013 environment. Experience of modern IP telephony systems, preferably Teams. Experience of working in an ITIL aligned environment. Full and clean driving license. Core behaviours To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special."

3rd Line Network & Security Engineer Cambridgeshire £40,000 - £45,000 + on-call + benefits I'm looking for a 3rd Line Network & Security Engineer for a major client based in Peterborough. The 3rd Line Network & Security Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Key Duties To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's. Provide technical assistance to on-going projects when required Provide a point of technical escalation and expertise for 2nd line engineers This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance There may be a requirement to provide support as part of the 24x7 out of hour's rota. Technical Requirements At least 3 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas (desirable) Extensive and proven experience in one or some of the below technologies; Fortinet F5 Checkpoint Palo Alto Cisco technologies including switching and routing Salary on offer is £40,000 - £45,000 + on-call + benefits Looking to move ASAP so please send me your latest CV and I will call you to discuss further Jack Bannister - IT Recruitment Consultant - Key Words: Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto

IT Technician - Night Shift (CompTIA, CCNA, Computing) £10.76 per hour (£15.47 per hour overtime after 13 weeks) Are you looking to get into the IT industry? Do you want to gain experience? We currently have opportunities for IT Technicians to join an international IT Solutions provider based by J1 of the M6 working with Laptops & Tablets for large-scale contracts. But what experience do you need? - No experience is required just an avid interest in technology - Experience building your own computers is desirable but not essential - Qualifications are highly desirable but again not essential (CompTIA, CCNA etc.) If you are interested in getting into the IT Industry and are available for an IMMEDIATE START then APPLY NOW ! Alternatively Text 'IT Rugby' to or email your CV quoting 'IT Rugby'.

Company description: Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancy with worldwide search capability and digital sourcing technologies to help you recruit better, faster and cost effectively. Job description: Our client in Glasgow is looking for an IT Network Engineer to join their IT Network Team, helping them to redefine the IT support underpinning the delivery of multiple services for more than 200,000 people in communities across Scotland. Working closely with colleagues in IT you'll be responsible for: Providing 1st, 2nd and 3rd line support to staff across a range of applications and services throughout Scotland; Ensuring incidents are managed and escalated within agreed SLA timescales; Network patching and security in complex networks; Supporting changes to our clients service delivery models and project delivery; Producing support and knowledge base documentation; Developing customer knowledge and information to encourage self-service support; Compliance with the companies policies and procedures; Work on call to provide OOH support to the organisation; Capturing requirements of requests by attending meetings and producing solutions; What you'll need to succeed: Experience in routing protocols such as OSPF, EIGRP and BGP; Experience with switching (Nexus, Catalyst and Meraki); Experience in Meraki wireless; Configuring network security appliances such as Cisco ASA's, Cisco Firepower, Cisco ISE and F5 load balancers; Experience in implementing complex & troubleshooting IPSec site to site tunnels; Creating and maintaining documentation using Visio; Racking and stacking network devices either to new sites or upgrading existing; Basic knowledge of virtual machines; Basic knowledge of Unified Communications. Excellent customer service skills; The need to understand and translate customer requirements into supportable solutions; Qualifications/Experience: Cisco CCNA/CCNP accredited; ITIL v3 Foundation accredited or working knowledge; Experience working in the capacity of a network engineer. Our client is committed to equality and diversity and is an equal opportunity employer. Our client also offer an attractive benefits package for staff including 28 paid annual leave pro rata and 13 public holidays pro rata, flexible working policies, health and wellbeing plan including access to optical, dental support and health check. Profile description: .

Contract Network Engineer - 3 month rolling contract - Remote (Exeter) - £300 to £400 (Inside IR35) I am currently looking for a contract network engineer to join a client of ours on a hybrid model. This will be 3 months initially, though likely to extend. Key skills: Fortinet NSE5 or above Cisco CCNA & CCNP Fortinet FortiGate, SDWAN, FortiAuthenticator & FortiM...... click apply for full job details

A brand new opportunity has arisen for an IT Network Specialist to join FPSG's Client for an on-site based role in Broxbourne, Hertfordshire. Happy to discuss options with those who can match a number of the following requirements. We do not expect all candidates to have all of the below skills, however we do need someone with very sound networking experience made up of a good mix of the following: 1. Switch Management 2. Aruba Switches 3. HPE Switches 4. Cisco Switches 5. vLans (network segregation) 6. iSCSI (Used for Storage Networks) 7. Use of Protocol Analysers 8. Network Configuration and Diagnostics 9. Network Routing Qualifications and courses you may have completed which will be highly relevant to this role will include: Cisco: CCNA or CCNP Aruba certification HPE switch certification Microsoft Certifications - MCSA/MCSE will include some details of networking CompTIA A+ Please do view the above as a technical check on some technologies you may encounter in either or both sites you will primarily be covering. If there are any gaps, we will focus on the strength areas you have and be open to developing a plan to bridge any areas that your exposure may be limited on until fully up to speed. The company are incredibly successful on a global scale and have treated their staff very well during the pandemic. This role has come about as part of sustained growth within their business and an increasing need to have experienced, qualified and reliable IT Network expertise as the growth continues in the UK. Reward: A fantastic package will be discussed with suitable candidates to offer an excellent starting salary and reward model to reflect the level of experience you bring. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands.We supply enterprise-level Wi-Fi, Point-to-Point, and security technologies to a very hungry market. The products and services we sell are always in high demand. We are a privately owned, award-winning business that has become a recognised leader in its industry - and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside. Our friendly, diligent team work closely together to ensure our continued success - and it's that success that our vendors and resellers benefit from when they jump aboard. Position Summary An exciting opportunity has come available for a Senior Wireless Pre-Sales Engineer at Purdicom. The ideal candidate will be providing technical design and support for the company's range of wireless based products with a primary focus on external point-to-point/point-to-multipoint wireless solutions. They will possess a broad technical knowledge of advanced IP networking, wireless solution design and installations, and will be highly experienced in providing excellent customer service and problem escalation/resolution. The principal duties will be: Provide design and support on Purdicoms wireless products to end users and resellers. Provide post-sales support for existing product sets within the wired and wireless marketplace. Provide technical design consultancy to end users and resellers in multiple verticals. Assisting customers in maintaining industry best practices and ensure regulatory compliance. Co-ordinate development activities with a range of stakeholders e.g. sales team, line manager, purchasing and customers. Work cross-functionally with internal teams to ensure processes are lean and efficient. Provide customer facing support, both pre and post sales, to provide value add services. Conduct remote webinars, off-site demonstrations and wireless site surveys to assist and broaden customers technical knowledge base. Assisting the customer base during installations to ensure the solution fulfils all technical and requirements. We are looking for the following skills and experience: Strong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use and configuration. Ruckus or CCNA certification (preferred) CWNA desirable Strong technical and analytical skills. Preference given to candidates with experience of Ruckus and Cambium equipment Solid experience in problem analysis and resolution of point-to-point/point-to-multipoint problems. Must be organised and have excellent time management skills where critical thinking and strong problem-solving skills are required for success. Innovative thinker who is positive, proactive, and readily embraces challenges. Ability to handle clients professionally during all interfaces. Provide sales support to help resellers and end users select optimal installation configurations in complex network environments. Strong written and verbal communication skills. Provide clear technical training to staff and customers of varying technical abilities. A passion for working with people and the ability to quickly build rapport. An ability to translate complex technical language to non-technical customer Experience: Minimum 5 years' experience working within a wired or wireless technical role. Minimum of 2 years' experience planning and installing wireless point-to-point/point-to-multipoint links. Minimum of 2 years' Networking experience in a technical support/design environment. Demonstrate experience with routing and switching configuration and installation works. Demonstrate experience with wireless technology configuration and installation works. If you join us we want you to feel valued which is why we offer a very competitive benefits package: Learning and Development Plan 25 days holiday Birthday bonus Anniversary Bonus Pension Scheme Medical Scheme Life Insurance 4 x salary Perkbox vouchers Motivosity Reward and Recognition system Pool table/ Batak/Table Football Free Parking

The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123

Infrastructure Engineer - Project Focus I am working with a company who are looking for someone with good Azure, O365 and intune design and deployment to work as part of an infrastructure team. The main focus will be to support various projects including office moves, disaster recovery, windows Server, virtual/cloud as well as having some input on the design side as the role progresses. Required Skills and Experience: Previous experience working within a high pressured technical environment Experience of working within a project focused role, working with clients to ensure technical elements are delivered. Strong technical experience across Azure, Office365 and intune a must Other technical experience to include: Active Directory, Group Policy, DNS and DHCP Networking covering LAN, Wifi, VPN, Firewalls and setup, configuration and troubleshooting of switches and routers Any certifications such as MCSE, CCNA, PRINCE2 etc a real advantage. Knowledge of domains and basic web hosting

2nd Line Engineer £23,000 - £28,000 If you have experience working within a service desk, resolving escalated queries then this role could be for you. I am looking for 2nd line engineers to join a busy MSP client of mine to deal with the queries passed on via 1st line support. The type of problems will require you to communicate with customers and inform them of time scales to the solution to be made. The role: Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. IT support relating to technical issues involving Microsoft's core business applications including cloud applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Identify and diagnose issues and problems Categorise and record reported queries and provide solutions Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Identify and initiate continual service improvement Adhere and contribute to knowledge creation and maintenance Develop and implement effective processes and procedures to ensure consistent delivery of service and support Essential Skills Required: Virtualisation - VMware and Hyper-v hands on experience VoIP Windows Server Configuration up to WServer 2019 Routers and switches ideally within Cisco Implement and support disaster recovery solutions. Hands on MSP experience Citrix Ability to resolve multiple tickets efficiently Desirable Skills MS-100 AZ-900 A+ Network + CCNA ITiL V4 This is a great role for someone looking to move from 2nd to 3rd line engineer level as the technology exposure you will gain will give you the chance to be proactive. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

This employer is an award-winning technology services company based in Bedford. They have been going since 2006 with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, their aim is to provide the highest levels of service coupled with a great working environment. You will be a network support analyst working on client infrastructure. You will provide support and technical expertise for the routing, switching, firewalls and security of networks. You will work alongside the service desk team. To maintain a high degree of customer service ensuring responses are accurate. As an initial point of escalation for our 1st line and 2nd line teams, you will be required to take network issues, fully understand the problem and resolve within agreed SLAs. The work will be both remote and onsite at client's premises. Overall responsibly for the progression and effective resolution of all support cases received in accordance with SLA's and KPI's. Taking ownership of issues and ensuring the customers' expectations and both set, met and exceeded. Experience: Ideally you will have worked in a professional services business. Experience with network management and monitoring tools are desirable. CCNA minimum requirement, CCNP preferable. Technical Skills Required: Networking - Cisco based data networks - Cisco switches - Cisco Meraki - Routing & Switching - Firewalls & Security - LAN & WAN - Network monitoring and performance - Understanding of networking and troubleshooting - Detailed understanding of IP addressing, subnets, DNS and what makes up an IT network - Diagnosing internet connection issues - Diagnosing Wi-Fi issues - Firewall configuration and troubleshooting The Candidate You will be an experienced network engineer with several year's commercial experience. Excellent knowledge of Cisco networks and firewalls security They expect you to: - Be able to work under pressure - Have a flexible working attitude - To be reliable and honest - Produce and keep up to date documentation on client's systems - Floor walk and assist the service desk teams - Produce weekly playbooks and report to senior management team - Be proactive Company benefits: - 28 Days annual leave plus 1 day, 2 weeks either side of your Birthday - Great working environment with friendly team - Contributory pension scheme - Employee share ownership scheme - Rewarding long standing employees - Receive up to 10 days of relevant training per year - High performance computers for all employees - Work in a modern environment, they have break out areas, projector walls, Xbox for those quiet times and plenty of off street parking Joining them on a technical role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.

CCNA Network Engineer Our client, who is growing and expanding, are looking for a CCNA Network Engineer to join their team. You will be highly well educated and have gained your CCNA. This would suit a 2nd jobber who has gained 2 to 3 year's commercial experience working within a corporate environment. You will have the following skills . The Engineer must be able to install, design, analyse, configure, repair, and maintain network infrastructure/application components. Expertise of: Strong network experience. CCNA certified with Microsoft Servers Experience. Strong knowledge network infrastructure (eg Firewalls, Cisco Routers, Switches, Ethernet, TCP/IP)VPN experience. Experience with supporting and implementing VoIP, Juniper and Cisco Routers. You will primarily work from home and be able to go to their offices, which are in Manchester a few days a week. Please call Hayley to find out more about this opportunity.

Department:                IT/Operations Reporting to:               Group Operations Director   Salary:                         £35-40k    Hours:                         08:00-17:30 Background and Orlight Statement: Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner. Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base. Our Values: Professionalism Quality Teamwork Accountability Inclusion Integrity Overview We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems. Main Responsibilities Monitoring server performance Providing regular patch management Ensuring endpoint protection is applied to all devices Ensuring software licensing laws are followed Scheduling upgrades Testing and modifying systems to ensure that that they operate reliably Evaluating the functionality of systems Providing secure network access for remote users Designing maintenance procedures and putting them into operation Training new staff Assisting with internal upgrades Ensuring systems meet with requirements set out by GDPR Provide 2nd/3rd line technical support Provides regular and accurate reporting on application and hardware status Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Security Telephony Systems PC & Laptop support and lifecycle management User Access management Remote access Hardware Maintenance Projects Take Full ownership of system and user problems, responding in a timely manner. Ensure all issues are documented and reported to Shareholder Establish and maintain PC hardware and equipment standards. Be able to work proactively and happy to work on an individual basis Manage shareholder communication at all levels. Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Requirements Knowledge of Microsoft Applications, SQL databases & Server 2012-2016 Previous experience within an IT role either internally or for an IT support/infrastructure organisation IT qualifications such as MCSE\MCSA\CCNA Excellent communication and people skills Planning and problem-solving skills SAN\NAS Storage VMware & Hyper V Microsoft Active Directory Microsoft Exchange\365 Microsoft SQL Sage ERP\CRM software Backup technologies