CCNA jobs are highly sought-after positions in the networking industry. Individuals with CCNA certification have the knowledge and skills needed to configure, install and troubleshoot Cisco networks. CCNA professionals can work in a variety of roles such as network administrator, network engineer, and systems analyst. With the increasing demand for digitalization and connectivity, CCNA jobs are expected to grow in the coming years, making it a great career choice for anyone interested in the field.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Information Security Systems Engineering (ISSE) (Sign-On Bonus Available) Job Code: 41354 Job Location: Palm Bay, FL Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: L3Harris is looking for an experienced Information Security Systems Engineer (ISSE) to join the Engineering team in Palm Bay, FL supporting the design, implementation, and sustainment of secure information systems across enterprise and program environments. This role is responsible for applying cybersecurity engineering principles throughout the system lifecycle, helping ensure systems meet security, compliance, and mission requirements. The ideal candidate will be able to prepare and manage the Assessment & Authorization documentation using NIST Risk Management Framework (RMF) to achieve system Authorization to Operate (ATO). Essential Functions: Prepare and manage Assessment and Authorization documentation using RMF and derivative processes (e.g., DOD 8510, JSIG, ICD-503, CNSSI 1253) to achieve security authorization of supported systems. Support the design, integration, and maintenance of secure system architectures for on-premises environments. Apply cybersecurity principles and security-by-design practices throughout the system development lifecycle. Analyze system requirements and derive security requirements, controls, and technical solutions. Perform security assessments, gap analyses, and risk evaluations for information systems and supporting infrastructure. Perform research required to identify vulnerability details and solutions to assist other cyber disciplines with their correction or mitigation. Support implementation and validation of security controls in alignment with applicable regulatory, contractual, and organizational requirements. Participate in Linux & Windows system hardening, secure configuration, patch management, and vulnerability remediation activities. Contribute to development of policies, standards, procedures, and technical documentation related to information security engineering. Support audits, inspections, and customer assessments by providing technical evidence and responses. Communicate technical risks, findings, and recommendations to both technical and non-technical stakeholders. Qualifications: Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience. Active clearance: TS/SCI w/CI Poly. Must have or be able to obtain and maintain IAT Level II minimum (Security+ CE, CCNA Security, or equivalent) within 3-months of start. Preferred Additional Skills: Familiarity with emerging technologies such as cloud computing, containerization, and microservices, and their security implications (e.g. Understanding of security control inheritance in cloud-based systems.) Familiarity with STIG/SRG compliance validation and automated compliance scanning tools. Experience with security tools such as IDS/IPS, vulnerability scanners, and endpoint protection solutions. Professional certifications such as Security+, CISSP, or similar. Familiarity with DevSecOps practices, CI/CD pipeline security, and infrastructure as code security principles. Experience in regulated environments such as defense, aerospace, government contracting, or critical infrastructure. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/25/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Information Security Systems Engineering (ISSE) (Sign-On Bonus Available) Job Code: 41354 Job Location: Palm Bay, FL Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: L3Harris is looking for an experienced Information Security Systems Engineer (ISSE) to join the Engineering team in Palm Bay, FL supporting the design, implementation, and sustainment of secure information systems across enterprise and program environments. This role is responsible for applying cybersecurity engineering principles throughout the system lifecycle, helping ensure systems meet security, compliance, and mission requirements. The ideal candidate will be able to prepare and manage the Assessment & Authorization documentation using NIST Risk Management Framework (RMF) to achieve system Authorization to Operate (ATO). Essential Functions: Prepare and manage Assessment and Authorization documentation using RMF and derivative processes (e.g., DOD 8510, JSIG, ICD-503, CNSSI 1253) to achieve security authorization of supported systems. Support the design, integration, and maintenance of secure system architectures for on-premises environments. Apply cybersecurity principles and security-by-design practices throughout the system development lifecycle. Analyze system requirements and derive security requirements, controls, and technical solutions. Perform security assessments, gap analyses, and risk evaluations for information systems and supporting infrastructure. Perform research required to identify vulnerability details and solutions to assist other cyber disciplines with their correction or mitigation. Support implementation and validation of security controls in alignment with applicable regulatory, contractual, and organizational requirements. Participate in Linux & Windows system hardening, secure configuration, patch management, and vulnerability remediation activities. Contribute to development of policies, standards, procedures, and technical documentation related to information security engineering. Support audits, inspections, and customer assessments by providing technical evidence and responses. Communicate technical risks, findings, and recommendations to both technical and non-technical stakeholders. Qualifications: Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience. Active clearance: TS/SCI w/CI Poly. Must have or be able to obtain and maintain IAT Level II minimum (Security+ CE, CCNA Security, or equivalent) within 3-months of start. Preferred Additional Skills: Familiarity with emerging technologies such as cloud computing, containerization, and microservices, and their security implications (e.g. Understanding of security control inheritance in cloud-based systems.) Familiarity with STIG/SRG compliance validation and automated compliance scanning tools. Experience with security tools such as IDS/IPS, vulnerability scanners, and endpoint protection solutions. Professional certifications such as Security+, CISSP, or similar. Familiarity with DevSecOps practices, CI/CD pipeline security, and infrastructure as code security principles. Experience in regulated environments such as defense, aerospace, government contracting, or critical infrastructure. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineering (ISSE) (Sign-On Bonus Available) Job Code: 41355 Job Location: Palm Bay, FL Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: L3Harris is looking for an experienced Information Security Systems Engineer (ISSE) to join the Engineering team in Palm Bay, FL supporting the design, implementation, and sustainment of secure information systems across enterprise and program environments. This role is responsible for applying cybersecurity engineering principles throughout the system lifecycle, helping ensure systems meet security, compliance, and mission requirements. The ideal candidate will be able to prepare and manage the Assessment & Authorization documentation using NIST Risk Management Framework (RMF) to achieve system Authorization to Operate (ATO). Essential Functions: Prepare and manage Assessment and Authorization documentation using RMF and derivative processes (e.g., DOD 8510, JSIG, ICD-503, CNSSI 1253) to achieve security authorization of supported systems. Support the design, integration, and maintenance of secure system architectures for on-premises environments. Apply cybersecurity principles and security-by-design practices throughout the system development lifecycle. Analyze system requirements and derive security requirements, controls, and technical solutions. Perform security assessments, gap analyses, and risk evaluations for information systems and supporting infrastructure. Perform research required to identify vulnerability details and solutions to assist other cyber disciplines with their correction or mitigation. Support implementation and validation of security controls in alignment with applicable regulatory, contractual, and organizational requirements. Participate in Linux & Windows system hardening, secure configuration, patch management, and vulnerability remediation activities. Contribute to development of policies, standards, procedures, and technical documentation related to information security engineering. Support audits, inspections, and customer assessments by providing technical evidence and responses. Communicate technical risks, findings, and recommendations to both technical and non-technical stakeholders. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Active clearance: TS/SCI w/CI Poly. Must have or be able to obtain and maintain IAT Level II minimum (Security+ CE, CCNA Security, or equivalent) within 3-months of start. Preferred Additional Skills: Familiarity with emerging technologies such as cloud computing, containerization, and microservices, and their security implications (e.g. Understanding of security control inheritance in cloud-based systems.) Familiarity with STIG/SRG compliance validation and automated compliance scanning tools. Experience with security tools such as IDS/IPS, vulnerability scanners, and endpoint protection solutions. Professional certifications such as Security+, CISSP, or similar. Familiarity with DevSecOps practices, CI/CD pipeline security, and infrastructure as code security principles. Experience in regulated environments such as defense, aerospace, government contracting, or critical infrastructure. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/25/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineering (ISSE) (Sign-On Bonus Available) Job Code: 41355 Job Location: Palm Bay, FL Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: L3Harris is looking for an experienced Information Security Systems Engineer (ISSE) to join the Engineering team in Palm Bay, FL supporting the design, implementation, and sustainment of secure information systems across enterprise and program environments. This role is responsible for applying cybersecurity engineering principles throughout the system lifecycle, helping ensure systems meet security, compliance, and mission requirements. The ideal candidate will be able to prepare and manage the Assessment & Authorization documentation using NIST Risk Management Framework (RMF) to achieve system Authorization to Operate (ATO). Essential Functions: Prepare and manage Assessment and Authorization documentation using RMF and derivative processes (e.g., DOD 8510, JSIG, ICD-503, CNSSI 1253) to achieve security authorization of supported systems. Support the design, integration, and maintenance of secure system architectures for on-premises environments. Apply cybersecurity principles and security-by-design practices throughout the system development lifecycle. Analyze system requirements and derive security requirements, controls, and technical solutions. Perform security assessments, gap analyses, and risk evaluations for information systems and supporting infrastructure. Perform research required to identify vulnerability details and solutions to assist other cyber disciplines with their correction or mitigation. Support implementation and validation of security controls in alignment with applicable regulatory, contractual, and organizational requirements. Participate in Linux & Windows system hardening, secure configuration, patch management, and vulnerability remediation activities. Contribute to development of policies, standards, procedures, and technical documentation related to information security engineering. Support audits, inspections, and customer assessments by providing technical evidence and responses. Communicate technical risks, findings, and recommendations to both technical and non-technical stakeholders. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Active clearance: TS/SCI w/CI Poly. Must have or be able to obtain and maintain IAT Level II minimum (Security+ CE, CCNA Security, or equivalent) within 3-months of start. Preferred Additional Skills: Familiarity with emerging technologies such as cloud computing, containerization, and microservices, and their security implications (e.g. Understanding of security control inheritance in cloud-based systems.) Familiarity with STIG/SRG compliance validation and automated compliance scanning tools. Experience with security tools such as IDS/IPS, vulnerability scanners, and endpoint protection solutions. Professional certifications such as Security+, CISSP, or similar. Familiarity with DevSecOps practices, CI/CD pipeline security, and infrastructure as code security principles. Experience in regulated environments such as defense, aerospace, government contracting, or critical infrastructure. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
08/25/2026
Full time
Job Description Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
Job Description Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
08/25/2026
Full time
Job Description Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
Job Description Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/23/2026
Full time
Job Description Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/22/2026
Full time
Description Summary: The Network Administrator II participates in data network maintenance and support. This includes all networking systems including WAN/LAN/wireless infrastructure. The Network Administrator II also performs maintenance procedures on networking hardware, cabling, operating systems, and infrastructure. The Network Administrator II is expected to remain current on developments in telecommunications and networking technology. The Network Administrator II has strong technical knowledge and experience in routers, bridges, IP addressing, switches, hubs, other network devices, protocols, diagnostic tools and all existing network architectures (Ethernet, FDDI, ATM, etc). In addition, strong analytical and problem solving skills are critical to troubleshooting networking issues and analysis of system and network performance. The Network Administrator II is responsible for delivering high quality cost-effective solutions to all levels of users, and is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole Responsibilities: Demonstrate strong knowledge and troubleshooting skills in one or more of the following: advanced router and switch management and configuration; wireless infrastructure and circuits such as ATM, gigabit and metro Ethernet Demonstrate strong customer service, communication and human relationship skills when dealing with customers, fellow associates and vendors Identify and manage intermediate level problems and issues with assigned production systems Utilize standard and ad-hoc procedures to perform problem resolution for system Use appropriate tools to track and report problem status and escalate in a timely manner Participate in activities related to the testing of telecommunications and networking upgrades and enhancements Produce and maintain technical documentation on the assigned systems Document and update telecommunications and networking technical standards and procedures Maintain data in network management tools for accuracy Produce required department reporting associated with projects and problems assigned, which includes current status and problem documentation summary within the problem management system Manage intermediate level internal projects including tasks, deadlines and reporting Participate in departmental programs that promote and deliver exceptional customer service Follow established policies, procedures and standards defined by the department Participate in the development and documentation of procedures for day-to-day tasks within assigned areas of support and maintenance, including the development of processes and procedures for other teams Understand and adhere to all security policies and procedures relating to systems, data, and physical data center security and safety Identify and resolve or escalate any issues or violations to management and other groups, as needed Maintain a clean, organized and safe work environment Demonstrate the ability to learn and support new technologies through e-learning, self study, and peer training/studies Assist other IM teams by providing second level technical support and guidance Participate in after-hours technical support by rotating call schedule on a regular basis Perform other duties as assigned by management or designee Requirements: Education/Skills Bachelor's degree in Computer Science or relative field or 2 years equivalent experience. Two years of hands-on implementation and troubleshooting experience in LAN/WAN environments desired. Must be able to configure, troubleshoot and deploy WAN circuits using PTP, ASE, MPLS (etc). Must be able to configure, troubleshoot and deploy networks using EIGRP, OSPF technologies. Layer 2 and Layer 3 implementation and troubleshooting with knowledge of networking protocols, wireless access and security. Experience working with Cisco and/or Aruba wired and wireless products. Knowledge of monitoring products with Solarwinds being preferred. Knowledge of DHCP, DNS and IPAM technologies. Must have good understanding of Windows Operating Systems, Microsoft AD. Good documentation skills using Microsoft Visio and/or other documentation software/systems. Experience with design and installation of cabling infrastructure. Must be detail oriented, have strong problem-solving skills and the ability to work well with little or no supervision. Strong customer service and interpersonal skills. Good time management skills and ability to multi-task. Must have reliable transportation and be able to travel regularly within their respected area of responsibilities. Experience 1 - 3 years of experience Licenses, Registrations, or Certifications CCNA preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
