49152 Information Technology jobs

Faculty/Department - Information Technology School/Department - Support Team Post Title: Support Technician   Full Time, Permanent   Location: Multiple Campuses Salary: £18,121 to £19,696 per annum + 5% shift allowance Closing Date: Wednesday 31 October 2018   Interview date: Monday 05 November 2018   Ref No: 092018-399 Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”. We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework. You must have experience in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems You will need to have excellent interpersonal and customer facing skills You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV. We recommend that, where possible, you remove personal details from your CV such as your name. For further information please contact input contact details , via email address or phone number . For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:  http://jobs.bcu.ac.uk/ Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.   We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

Our Information Services (IS) team are based out of our Shared Service Centre in Liverpool and we are looking for an Application Services Manager to join the team. So who are we?  We're the people who make top 10 UK grocery brand Kingsmill as well as Burgen, Allinson and Sunblest. We're a part of Associated British Foods (ABF) plc, a major international business with a turnover of £12.3bn and close to 106,000 employees working in 47 countries. The role: The prime responsibility of this role is to support and develop IS services used by the organisation and to ensure that application services are monitored and supported at all times, then as required manage incidents to resolve user issues and resource projects designed to upgrade them. This is an excellent opportunity for a manager with proven experience of managing a multi skilled team of development and support staff to make a difference to our transforming team. We need someone who is keen to input new ideas and innovative ways of working into the organisation. One aim is to move towards a DevOps method of working and experience in this area will be valuable although not essential. This role is focussed on managing a technical applications development and support resource pool, both on and off-site and is not a SDM role, although working in partnership with the SDM will be essential to success. You will work as part of a wider Application Services Management team to ensure services are delivered through utilisation of specific knowledge and development of technical skills across the team. This role requires you to be skilled in stakeholder management within IS and with external stakeholders. Key Accountabilities: Through a good understanding of ITIL best practice you will ensure process and control exists and is applied for all major processes, including incident, change, release and problem management.   Definition and support of 3rd Party Vendor Service and Operational Level agreements and related reporting measures, providing an effective interface between users and providers.   Working with your own and other Support and Development teams to ensure the design, set up, testing and deployment of new functionality as part of the IS strategy via a robust Change and Release process.   Direct and co-ordinate the activities of the team, ensuring the right level of capability exists to meet current and future business needs. Resource management within the team for project and BAU work is a key requirement of the role. Skills: To be successful in this role you must have a great understanding of ITIL, application landscapes and resourcing in practice, with sound leadership skills. As well as being skilled in negotiation and stakeholder management, you will be comfortable managing relationships at all levels and will possess good communicate skills.  With people at the forefront of your approach, we are looking for clear evidence of team leadership and development across similar roles. To support all this you will also need a good technical understanding of application and to a lesser extent infrastructure services and the complexities of them.      

About Us Mount Anvil has been creating exceptional homes and places that are known for world-class design, lasting quality and genuine customer care in London for over 26 years – more than 5,500 of them built, and more than 3,500 in the pipeline. Our brand is recognised around the world and is synonymous with quality. Our core values demonstrate a consistent focus on people and culture; These values are reflected in our people and how Mount Anvil treats its employees, we are an award-winning company and proud to be recognised as one of the best places to work in Property 2018, Four consecutive years as the UK's Number One Company for health and safety and 11 years in a row as a Sunday Times Best 100 Small Companies to Work For. We care deeply about the physical and mental wellbeing of our people as manifested in our excellent benefits package which includes; Private Medical Insurance, Life Assurance, Free Fit Bits, 25 days leave as standard increasing with every year you work here up to 30 days, enhanced Paternity and Maternity Leave, among others. About The Role We have an exciting new opportunity for an excellent an IT Support Engineer to join us on a Full Time and Permanent basis providing support to Mount Anvil’s user base with proactive, friendly and responsive support, 1st time fixes and effective triage & escalation of technical requests.  This will can be in person, on the telephone or via remote support. The post holder will be based in Barbican. Working Hours: 37.5 per week, Monday – Friday however the successful candidate will need to work flexible shifts and scheduling including nights, weekends, and holidays and have the flexibility to travel and navigate to locations in Central London. Salary is up to £25,000 depending on experience. Duties & Responsibilities Managing their own time and workload, owning support tickets to resolution ensure they’re managed to an appropriate SLA Creating knowledge base articles, help guides and support literature for use internally (within IT) and publishing to the business Continuously developing their skills and knowledge of the IT arena to stay informed of current and future technologies being leveraged in the organisation Traveling to sites to set up new user hardware, providing desktop support and perform maintenance   Skills & Experience Previous experience working in a busy Service Desk environment, successfully meeting all SLA’s Experience of working within an ITIL or SDI environment The expertise to work in a Wintel environment Capability of managing email within an Office 365 setting Comfortable configuring modern mobile handsets for connectivity, email and cloud services The ability to explain complex IT concepts in simple terms About You The successful candidate will be confident, with clear communication and a real focus on providing outstanding customer service. You will have an excellent organisational ability, passion, curiosity and ability to build relationships inside and outside the business.

About Us Mount Anvil has been creating exceptional homes and places that are known for world-class design, lasting quality and genuine customer care in London for over 26 years – more than 5,500 of them built, and more than 3,500 in the pipeline. Our brand is recognised around the world and is synonymous with quality. Our core values demonstrate a consistent focus on people and culture; These values are reflected in our people and how Mount Anvil treats its employees, we are an award-winning company and proud to be recognised as one of the best places to work in Property 2018, Four consecutive years as the UK's Number One Company for health and safety and 11 years in a row as a Sunday Times Best 100 Small Companies to Work For. We care deeply about the physical and mental wellbeing of our people as manifested in our excellent benefits package which includes; Private Medical Insurance, Life Assurance, Free Fit Bits, 25 days leave as standard increasing with every year you work here up to 30 days, enhanced Paternity and Maternity Leave, among others. About the Role We have a great opportunity for an experienced an IT Procurement Analyst to join our fast paced IT team on a Full Time and Permanent basis to manage the technology procurement needs of the business and implement measures to ensure spend is in line with budgets and report on variances. The post holder will be based in Barbican. Working Hours: 37.5 per week, Monday – Friday however the successful candidate will need to work flexible shifts and scheduling including nights, weekends, and holidays and have the flexibility to travel and navigate to locations in Central London. Salary range is £25,000 - £33,000 plus bonus depending on experience. Duties & Responsibilities Maintain an accurate IT budget reflecting monthly actual spent Report on actual or forecast overspend against cost centres Work with Finance and Commercial teams to streamline IT procurement and recharge to reduce overhead spend Identify cost savings across all technology spend Support Head of IT for contract renewals across entire IT estate Identify and build relationships with cost centre owners Hold meetings to review spent across the business Skills & Experience Extensive experience in a procurement role Experience of working within an IT team is preferred Recharge experience and an understanding of licensing Line Management experience is ideal Ability to identify and build relationships with cost centre owners Competent to hold meetings to review spend across the business About You The successful candidate will be adaptable, have integrity and the ability to take responsibility when things go wrong. A confident team player, with clear communication and a real focus on providing outstanding customer service and ability to build relationships inside and outside the business. To request an informal discussion or detailed job description, contact us via email to pkabaguma@mountanvil.com

Salary: Competitive + excellent benefits About us Changing the world is no easy task. But in 1999 that’s exactly what Good Energy set out to do. Its purpose is to enable people; in their homes and their businesses to play an important role in protecting their world from climate change, by providing access to locally sourced renewable energy. Fast forward 18 years and the business is now a key player in the renewable energy space, helping shape national debate & policy and enjoying hard earned business success, with strong revenue growth over the last 5 years. The key to this success is the understanding that significant change can be achieved by individuals and businesses working together to make a difference at scale. “Together” has helped create a high performing team of c275 passionate, skilled and motivated colleagues. “Together” has galvanised thousands of consumers, business customers and renewable suppliers. The business has recently reviewed its longer term strategy and is now poised to make its next leap forwards, focused on an ambitious growth agenda which delivers long term value for its customers, shareholders and people, enabling the achievement of its purpose to combat climate change.     About the role As Applications Support Technician, you will be responsible for the day to day running, troubleshooting, upgrades and enhancements of Good Energy’s application stack. The core responsibility will be to support, evolve and troubleshoot a range of applications. This role will involve managing the application stack including finance applications, billing applications and acting as the point of contact between Good Energy and third-party providers when appropriate. Key duties and accountabilities of the role will include; To support, maintain and ensure continued operations of the IT Application stack To pro-actively ensure high availability of key applications Assimilate and consolidate expertise within the business into the application support role, ensuring this role becomes the owner of all related activities Assist with annual budget planning with leadership to ensure that costing for future IT growth is fully and accurately forecast Develop effective mutually beneficial relationships with third party suppliers on troubleshooting issues in a timely manner and co-ordinating with stakeholders both internally and externally on upgrades Create and maintain all application topology documentation, cascade as required to key stakeholders. Upskill key stakeholders as required Work with IT Infrastructure team and service desk, and subject matter experts as appropriate to ensure application availability Escalate issues that require supplier expertise and own the issue until resolution Pro-active approach to fault finding, service assurance and ability to perform root cause analysis and accurate follow up on corrective actions to prevent recurrence Support the project, development and application teams in any other activities deemed necessary for the department to deliver application excellent to our customers Ensure that security of the applications is maintained and that all in scope systems are compliant with relevant patch and security levels Engage as required in project work to deliver new solutions to the business About you With previous experience in maintaining and operating a complex and varied application stack, you’ll be a self-starter, possessing the ability to take ownership of applications with little or no existing documentation, consolidating the information held within other areas of the business. With a high level of IT Literacy and experience using Microsoft Office products, you’ll have a pro-active approach to tacking new challenges and delivering solutions. In addition, you will possess strong skills in break fix and a proactive approach to anticipating and mitigating service impacting issues. A level of expertise in SQL, strong documentation skills, supplier management and a high level of technical aptitude to master new products will be essential to be successful in the role. Behaviours - Works in a way which role models our values:  Straightforward We are straightforward in how we communicate with each other and get things done. Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together. Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders. In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Sunday 14th October 2018

Agile Systems Developer X 2 Salary: Competitive + excellent benefits About us Changing the world is no easy task. But in 1999 that’s exactly what Good Energy set out to do. Its purpose is to enable people, in their homes and their businesses, to play an important role in protecting their world from climate change, by providing households and businesses access to locally sourced 100% renewable energy. Fast forward to today, and we are now a key player in the renewable energy market. But we’re now embarking on an exciting new phase that will transform Good Energy into a digital-led business that’s at the forefront of technology in the energy sector. To make that happen, we’re forming new teams of technology experts to build digital and business applications that will set us apart in the eyes of our customers, and enable us to bring the future of renewable power closer. Each member of these cross-functional agile teams have the opportunity to influence the direction of the business, and the energy sector as a whole. Fundamentally, we want our IT & Digital teams to be made up of clever and self-motivated individuals to proactively identify and solve problems. About the function and role This role sits in our Business Solutions Team, within the wider IT & Digital function. The Business Solutions Team is responsible for developing the systems that underpin the core business functions. These include systems for Customer Relationship Management, ‘Feed In Tariff’ administration and Trading. Working within agile product teams you will be supporting the relevant product owner to deliver working software, by interpreting and innovating on the user stories presented. Within our flat agile structure you will report directly to the Business Solutions Manager but be able to bring your own ideas to the products you’re involved in, to find the best solutions to challenging problems. This is an exciting opportunity for an individual with strong programming skills to apply themselves to a growing area of the business and learn more about the Energy Industry. About you You’ll be a self-starting developer with knowledge and experience applying data-engineering skills in a Microsoft environment particularly MS SQL. With an understanding of the MVC framework, you’ll have experience or knowledge of developing in C# ASP .NET (.NET Core) or closely related technologies. You’ll be confident of developing on the Microsoft Azure platform with experience of database modelling and administration, T-SQL/SQL development and maintenance. With a commitment to quality and on-going self-improvement you’ll have a passion for new technologies and driving towards the strategic long term goals. In addition, you’ll be highly skilled, numerate, articulate and be able to communicate effectively to translate user stories into working code. Behaviours - Works in a way which role models our values:  Straightforward We are straightforward in how we communicate with each other and get things done. Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together. Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders. In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Sunday 14th October 2018

Job Title:                  IT IS Systems Team Manager   Post Number:          SI014XX   Department:              Library & Information Services, Information Services Division                        Location:                  Llandaff                                  Grade:                       7B                      Salary:                       £42,685 - £43,685   Tenure:                      Permanent   Hours:                        37           Accountable to:      IT Infrastructure Services Manager             Accountable for:     Systems TeamStaff   Role Summary:   The post will be responsible to the IT Infrastructure Services Manager for the support and development of systems related to the provision of network services. Particularly, the post holder will be expected to lead specific developments in line with the Cardiff Metropolitan University’s business requirements and server and storage strategies that require a high degree of co-ordination, technical involvement and expertise.   Principal Duties and Responsibilities:   Provide leadership, coaching and mentoring to motivate, support, co-ordinate and prioritise the development and operational work of the Systems team.   Be the escalation point for server and storage infrastructure related issues.   Following Cardiff Met’s project management guidelines, responsible for managing and reporting on IT related projects and developments.   Build and maintain positive individual and team working relationships both internal and external to Cardiff Met.   Closing Date: 03 October 2018   For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs

Westward Housing Group is a major housing association in the south west. As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need. We are looking for 2 Business Systems Analysts to work within our busy Business Transformation Team, based at our head office in Newton Abbot on a fixed term contract for 2 years. For one of the roles we are looking for someone with experience of using SharePoint to deliver a document management solution. Our offices are based within an industrial estate, a stone’s throw from the River Teign and is easily accessible via public transport or major road links, with free parking available. You will work within our Business Transformation team in an open plan office where you will sit closely with other team members and managers who will be there to support you through your career with Westward. About the Job and the Ideal Candidate As part of a team responsible for the improvement, support and training on business applications, you will help develop systems to enhance digitalisation and business transformation. The work includes project management, system testing, report writing, applying fixes and working with IT users. We are looking to speak with candidates who have experience of business analysis and/or business process design techniques and methodologies as well as somebody who can demonstrate knowledge of managing, developing and supporting complex corporate information systems. You will have experience of project management, an understanding of housing business processes and advanced Excel skills. One of the roles will require experience in using or administering SharePoint as a document management solution. If you have an understanding or experience of supporting or using key business applications, within the Housing sector, and an understanding of the impact that effective IT applications can have on customer service and business delivery, we would love to hear from you. Our values here at Westward are “Be Agile” “Always Engage” “Show Integrity” We believe we reflect these values in our open and honest culture, that focuses on personal accountability and recognises how diversity can enrich communities. We also inspire people to be their best, with opportunities for staff secondments, training and job shadowing so that you can make the most out of your career with Westward. If you share our values and are seeking a role that is both challenging and rewarding, we would love to hear from you. Interview date: Week Commencing - 15th October 2018 We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.

CGG is a recognized leader in subsurface processing, particularly in the areas of depth imaging, 4D processing and reservoir characterization. We use exploration geophysics to map the subsurface structure and our imaging techniques are carried out by global project teams, using high performance computer systems. Through the acquisition, processing and analysis of seismic data, our subsurface images increase our clients’ ability to safely explore and recover hydrocarbon resources. We have a worldwide network of seismic data processing centers and dedicated facilities, which allow us to offer unrivalled subsurface capabilities to our global client base. The EAME Network team support CGG’s data, voice and video network and actively participate in network projects as part of the regional and global network team. Reporting to the UK Network Team Leader, the Network Engineer will provide installation, support, ongoing monitoring & maintenance and documentation for the WAN, LAN and firewall devices and architecture. You will maintain connectivity between all locations; deploying and configuring routers and firewalls, whilst monitoring the health of the WAN and datacentre networks. In addition to delivering fault isolation and troubleshooting on the network systems. The creation and maintenance of detailed network documentation and procedures will therefore be paramount to the role. The Network Engineer will be expected to participate in the design and implementation of the global network infrastructure and therefore travel will be required both domestically and internationally to provide support and complete installations for your internal client base. You will proactively develop recommendations concerning equipment life cycle and replacement and assist in developing network hardware and software configuration standards, in adherence with company polices and procedures. You must also work in collaboration with a multidiscipline team for the completion of cross-functional projects and develop strong global relationships with vendors and their technicians. Occasional after hours/weekend work will be required and the Network Engineer will participate in an on-call rotation schedule. Required Education and Experience: The successful candidate will have demonstrable experience supporting firewalls and a Global VPN architecture, particularly Juniper SRX / Cisco ASA firewalls, in addition to experience supporting a high performance, high availability network architecture in an enterprise environment. Strong knowledge of the key networking protocols used in the design and operation of the network and of routing protocols, including OSPF, BGP and GRE, is essential. Demonstrable Exposure to QoS in a WAN environment is required, in addition to knowledge of campus LAN, WiFi networks and the use of the CLI to manage devices. It is expected that the successful candidate will have strong troubleshooting skills, the ability and desire to learn new things and apply new knowledge to the current CGG environment and a willingness to work both autonomously and using their own initiative. Ideally you will have acquired experience in supporting multiple vendor network hardware (for example Arista, Aruba/HP, Cisco) and multiple vendor firewall technologies (for example Juniper, Cisco, PaloAlto, Checkpoint), in addition to Aruba wireless networking, network monitoring platforms and SDWAN technologies, particularly Silverpeak. Exposure to a Linux operating systems and programming languages, such as Python, would be beneficial, as well as a background in supporting VoIP and video conferencing, on a global network. You must be fluent in English to be fully conversant with technical language relating to network design and hardware, as well as have the ability to convert business requirements into workable solutions. Fluency in any other language would be highly desirable. You must be available to travel internationally for up to 25% of the role.

We’re looking for a creative, solution focused person that can hit the ground running within our small dev. team. Good communication skills are needed as projects and tasks involve all teams within the business. You will be working alongside designers, developers, marketers, content managers and business teams, so your work will be recognized across the whole business.  Technical skills HTML, CSS, SASS or LESS, responsive CSS, CSS Framework JavaScript, Gulp, NPM, jQuery, AJAX, JSON PHP and MySQL Version control    Desirable skills Basic Photoshop skills Node, Web pack PHP framework experience WordPress DNS, SSL troubleshooting Linux or AWS skills Working with API’s Main duties and responsibilities  Reporting to our Lead Developer, the focus of this role is handling development responsibilities, including a mix of maintenance tasks and new projects. You will contribute to optimizing the performance of the codebase. You should be motivated and able to take ownership and responsibility for projects and tasks. We need you to work with the wider digital team to ensure that there is cohesion between customer journey, marketing campaigns & wider business activity. You’ll also work with our conversion team to improve our brands to monitor visitor engagement and amend in line with customer requirements. We reward ambition, passion and innovation – so you must have those traits pouring out of you. If you want to work around like minded individuals and build a long lasting career then get your CV across to us. What have you got to lose?     Non-negotiable: 2+ Years commercial experience HTML, CSS, SASS or LESS, responsive CSS, CSS Framework JavaScript, Gulp, NPM, jQuery, AJAX, JSON PHP and MySQL Version control   KEY SKILLS HTML, CSS, SASS or LESS, responsive CSS, CSS Framework JavaScript, Gulp, NPM, jQuery, AJAX, JSON PHP and MySQL Version control

Lead Software Developer (Language Agnostic) Are you a self-motivated, Talented and passionate problem solver who wants to act as the technical lead on enterprise-scale software development projects? Are you language-agnostic in your approach to Software Development? Who we are:  Scott Logic builds large-scale, bespoke, business-critical systems for some of the world’s most high-profile organisations. We work on interesting projects, are consistently over-achieving on client relationships and engagement, and as a result are expanding . The group needs you to play a central role on client project teams, overseeing all aspects of software delivery to deliver beyond expectations. You’ll be surrounded by smart, highly-capable people in a collaborative environment that encourages the sharing of knowledge and experience. You’ll be as passionate as we are about doing software engineering right, and ultimately delivering great solutions to our clients. We follow an Agile approach with solid development practices, using a wide range of modern technologies depending on the requirements of each project, including C#, Java, Scala, Node, Angular and React. Who we're not:  At Scott Logic we don't work extensive hours, and our technical challenges stay with us meaning that we fully utilise our technical expertise. We work as a team rather than in isolation and we offer variety through a diverse range of clients and projects. Our office and clients are based in London so although flexibility is important, travel is by no means extensive. The Role: You’ll be a hands-on leader with a demonstrable passion for technology, and a ‘key contact’ for specific client projects such as mobile graphical research analysis tools or distributed real-time services. You’ll have the freedom to use your own experience, professional approach and leadership style to focus on many aspects of a project, including emerging technology trends and development. This is a technical role which will also involve mentoring and nurturing talent within the organisation through formal continuing professional development activities, as well as informal study groups. Be it writing code, managing a client project or mentoring a colleague, you’ll lead by example in everything you do. You'll Need to have: Strong technical expertise in one or more languages, ideally in Java, C# or JavaScript Good technical design skills including, where appropriate, OO design principles and design patterns Experience of the full software development lifecycle and Agile/Scrum methodology Strong Commercial experience We would love to see: A passion for technology The ability to communicate clearly Pragmatic approach to your work Excellent client facing and collaboration skills A relevant university degree For an informal chat about this position or any other opportunity, get in touch at applications@scottlogic.com .

Abbott Diabetes Care designs, develops and manufactures leading-edge glucose monitoring systems and test strips for use in both home and hospital settings. Our product portfolio includes Freestyle Libre, a recently launched system that is revolutionising how people with diabetes around the world monitor their glucose levels. We are passionate about doing work that improves the quality of people’s lives. We currently have an opportunity for an IT Technical Specialist (Applications Support Specialist / Systems Analyst) to join our UK IT team, based in Witney, Oxfordshire, providing third line IT support and leading projects, particularly those in the local manufacturing area. In this role, you will play a key part in obtaining business critical requests and translating them into technical requirements through the provision of technical understanding, expertise and direction. Whether you are involved in application system specification, programming, development or testing, you will act as the interface between all involved parties, coordinating activities and reviewing deliverables through to closure. To be successful, you will be experienced at working within an IT environment and contributing to a Software Development Lifecycle, bringing working knowledge of Oracle & SQL queries and basic database administration (particularly Oracle), as well as Cognos reporting exposure. Due to our regulated systems life cycle environment there is a need to have someone efficient with documentation, comfortable leading projects, translating business requirements into technical requirements and communicating effectively between technical and non-technical groups. We’re looking for someone who is creative, influential, and excited about joining a team at the forefront of Diabetes Care innovation. The ideal candidate will be a versatile individual who takes initiative and is able to work within a small team, but interact on a wider business scale, liaising with stakeholders both in and out of function. You will need to have excellent communication and time management skills, and be comfortable working in a fast-paced, changing environment. As you’d expect from an innovative global healthcare company, we offer an excellent starting salary, and a competitive range of benefits including a defined contribution pension scheme, private healthcare, life assurance, and a flexible benefits scheme.

 Luxury Travel Group trading as Scott Dunn and Imagine Travel – Chichester based Full-time, Permanent  Salary: £23,000 - £27,000 A growing and dynamic multi-brand, multi-site, luxury holidays operator with over 350 users across the globe, is looking to recruit a Systems Administrator, based in Chichester. Salary is up to £27k plus great benefits. Reporting to Head of Business technology, the role’s primary responsibility will be to provide first and second line of IT support (and often 3rd) to the company’s users and assist in the installation, configuration, management and support of all software and hardware systems.   The role is hands-on and diverse, so each day is never the same. It often involves project work. We are looking for an aspiring and experienced IT professional with 3-4 solid years of work experience in IT, computing related university graduate with strong interpersonal skills , technical knowledge, creative problem solving, and reliable organizational skills. The role will fit well a supportive and friendly Systems Administrator with excellent communication skills, who has already accumulated some work experience in a support centric/network administrator role and is looking for its next role to grow their technical skillset, with an established though dynamic company with impressive business growth and future prospects.   You will be working as part of a team of five IT professionals and nine developers based between our UK and global offices. You will be required to travel regularly to our main office in London Putney on business expenses. As is usual in the industry, you will occasionally be required to work out of hours, according to the business needs and the role may include some overseas travel.   The company’s IT network is modern, and it is using the following systems and technologies. Advanced Firewalls with several security features. All sites are interconnected via VPN Tunnels. Windows 2012 R2/Windows 2016 servers (AD, DNS, DHCP, GPO, DFS) Windows 10 Dell workstations in an AD domain environment Microsoft Office 365 Many O365 Applications including SharePoint and Skype for Business Mitel/Shoretel VOIP Telephony system Web Proxy server, Antispam platform, Antivirus, Remote Access, IIS Servers VMware ESXi 6 SQL Server 2012 R2/2008 R2 Microsoft Azure Public Cloud The successful candidate is expected to be skilful in most of the above systems, beyond just basic understanding and familiarisation. This is a key requirement. Training on bespoke systems will be provided. SQL Server knowledge, VMWare, and Azure skillset is not essential. Some VOIP Telephony system experience is desirable.   Abilities and skills: Ability to troubleshoot common hardware/software issues Ability to meet deadlines and adjust to changing priorities Ability to follow instructions and work autonomously (but able to ask for help when needed!) Ability to quickly gain new skills and knowledge when faced with new challenges Excellent attention to detail Excellent verbal and written communication skills (You will be using the phone extensively) Be friendly, supportive and helpful to all internal users Ability to assess and solve problems quickly and effectively Work as part of a team in demanding situation with the ability to maintain composure and sense of humour! Have an attitude of ‘nothing is too much trouble’ and able to show respect to others  

Senior Developer and CRM Support The International Institute for Strategic Studies is one of the world’s leading think tanks and the foremost authority on strategic and military capability globally. We are looking to recruit a developer into a new role in our IT Department. Reporting to the Technical Project Manager and working closely with the Head of IT this new role will work with an existing member of the team supporting and enhancing our CRM (Dynamics 365) in addition to small development projects working with senior staff, digital and graphics teams to deliver a range of time critical tactical projects to enhance the work of our research community.   In the coming months the IISS will be moving a number of business processes onto the CRM platform and starting to plan the migration to Dynamics 365 Online. In addition, you will be expected to work on smaller projects including the creation of web based data driven dynamic visualisations to support IISS digital publications or events, data capture from 3rd party websites using existing APIs or screen scraping techniques and the manipulation of data and statistical analysis.  Advanced or Intermediate knowledge of the following products is mandatory:   Microsoft Dynamics CRM 365 (Administration, Configuration and Customization) Web Development – HTML, CSS and Javascript At least one scripting language such Python / Powershell  Preference will be given to candidates who are able to demonstrate knowledge of a broad range of tools and techniques and the ability to quickly identify the most appropriate approach to quickly deliver solutions for business problems. Specific technologies that would be advantageous include: Javascript Visualization frameworks such as Plotify.js / Highcharts Javascript Mapping frameworks such as Leaflet / Mapbox Microsoft Office 365 – Power BI, Flow, Powerapps We are looking for someone with a positive, can-do approach, a problem solver with excellent communication, prioritisation and time management skills.  Additionally, we would like this person to be experienced and a self-starter.  International travel may occasionally be required as part of the role. Salary will commensurate with skills and experience, plus full benefits package. Technical training on specific skills may be available for exceptional candidates.  Please apply by email to hr@iiss.org   by 31st August 2018, attaching your CV and covering letter outlining your experience and suitability.   Selected candidates will be invited for an interview which will include technical tests. We apologise that due to expected volume of applications only shortlisted candidates will receive a reply.  Only candidates who already possess the right to work in the United Kingdom should apply.

Reporting to the IT Director the successful candidate must be extremely proficient in ASP.Net, C#/ VB.Net, CSS and JavaScript and have an excellent knowledge of Microsoft SQL Server.  Responsibilities and Authority  The following responsibilities for this role are bulleted below:  Work closely with members of all areas of the Company (IT, Sales, Project Management and Support) to develop and evolve the HolisTech™ Web Computerised Maintenance Management Software. Evaluate and recommend tools, technologies and processes to ensure the highest quality product Convert business needs to development tasks Troubleshoot code level problems quickly and efficiently Writing SQL stored procedures and functions. Progress reporting. Delivery of a detailed scope of work within the agreed project plan. Conformance to company quality standards. Implementing company policies and procedures.  Required Skills  5+ years of experience with C# and ASP.Net 5+ years of experience with standard web technologies, such as HTML, CSS, AJAX and JavaScript. 5+ years of experience with WebAPI & REST API 5+ years of experience with ASP.Net, MVC 4.0/5.0 and Web Forms 3+ years of experience with Team Foundation Server or other source control providers Strong experience in Object Oriented design and development Experience of VB.Net or other Programing Languages an advantage 5+ years of experience with Microsoft SQL Server and stored procedure development(T-SQL) Strong debugging and performance tuning skills Ability to estimate work effort and meet deadlines  Desired Skills  Qualifications although important are not as essential as proving competency when programming in the languages detailed previously. However, as a minimum the candidate will be expected to have two A levels (or equivalent). Previous experience developing maintenance management, financial or ERP software is a significant advantage.

Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at:  www.blacksunplc.com  What’s in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community   -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities

Our role:   Black Sun is a digital communications agency and we are looking for an experienced Technical Project Manager to scope, specify and project manage the development and delivery of our digital solutions. Key responsibilities will include defining technical solutions for our clients, building project delivery schedules and budgetary estimates, and driving the programme of work from inception through to successful delivery. This role will also give you the opportunity to ensure that we stay at the leading edge of digital developments; building our reputation for digital excellence and continuing to create and manage digital solutions that deliver tangible value to our clients.   Are you?: >Qualified with a relevant University degree and ideally other project management qualifications? >Experienced within a digital agency as a Technical Project Manager? >Experienced in managing corporate websites, online reports, micro-sites, extranets and intranets, social media, mobile apps and email marketing? >Experienced at working with and co-coordinating internal teams (including programmers and designers) and external partners  >Knowledgeable of website analytics and trend analysis? >An expert in Microsoft Visio, Project and Office? >A strong communicator with good interpersonal skills? >Flexible and team focused with a great sense of humour and fun?! A bit about us: We are one of the UK's leading Digital and Communications agencies based in the beautiful grounds of Fulham Palace, London. We’re an award winning, fast growing agency with over 90 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a wide range of multi-media communications projects. You can find more information about us here  https://www.blacksunplc.com Why join us? There’s plenty of reasons, but here’s a few: >Our client list is impressive and our (award winning) work is varied. We’re proud of the opportunities we can provide > We’re equally passionate about the work we do for our clients, the innovative technologies we develop, and the research we produce > We have a seriously talented bunch of people who want to share their skills to help you develop your own >We believe in rewarding great work with fast career-progression opportunities, great pay and added benefits >And we like to have fun along the way with an active social calendar, sports activities, Bake Offs...and a joint breakfast every Friday. But don’t take our word for it, come and see for yourself!

Who we are: Black Sun is a leading digital communications agency working on behalf of a range of global clients. Combining a unique blend of strategic insight and in-depth stakeholder communications expertise we have built a market leading reputation for our consultancy expertise, producing award winning digital communications, websites, extranets, video's, social media campaigns, sustainability communications, corporate reports, investor and employee communications.   Our role:  We are looking for a talented Front End Developer to join our growing Application Development team. You must be a keen team worker and collaborator but with great aptitude for autonomous work and pride yourself in creating high quality code and polished websites that accurately match the original designs. You love what you do, and you are excited to improve your skills as well as learning new ones. You have the ability to work under pressure and to tight deadlines and have a positive and fun attitude.  Your key responsibilities will include: Develop front-end projects for a range of different online projects (W3C, HTML/XHTML, CSS, WCAG, JavaScript, etc.) Develop fully validated cross-browser XHTML websites using the latest CSS specification Drive process and technology improvements within the web development methodology Produce quality technical documentation Develop and apply appropriate testing procedures to ensure that software performs correctly. In particular to ensure that software meets any cross platform/browser requirements laid down in the Technical Specification Identify, evaluate and implement new technologies that could be beneficial to the business and to continuously monitor development standards, release processes and support procedures.  The successful candidate will need to have the following experience:  Expert knowledge of HTML5, XHTML AND CSS3 JavaScript exposure W3C WCAG 1.0 Knowledge of Website Testing What are some of the benefits of joining us? We invest heavily in our team to ensure every member has all the tools they need to develop their careers and have fun at the same time. We offer very competitive benefits including 22 days holiday (plus one additional bonus day awarded for each year worked with us -up to a maximum of 5 extra days), travel cards, pension plan, personal development plans, a unique office environment (ever wanted to work in a real Palace?), internal and external training programmes, socials (lots of socials!), childcare vouchers, breakfasts…remote working options, and a bonus scheme. And most importantly we offer a fantastic place to work. Our people are brilliant; they know their stuff and they love to share their experience and knowledge to help others develop

Our Role: If you’re bored of the same old repetitive programming, you’re ready for your next challenge, you want to lead, make a difference and add value and work with cutting edge technologies on large digital projects for global brands?  Well, we want to hear from you! We have a great opportunity for a talented Senior Front End Developer to join our growing Application Development team. We are looking for someone to lead our front end team, to help mentor and grow our front end developers, to bring in new ideas and to shake up how we do things, and to produce high quality websites, intranets, etc. for our clients. The successful candidate needs to be passionate about programming, enjoy motivating others and leading by example, have a proven ability to learn new skills and work on short sprints to meet tight deadlines, have a keen eye for detail, exceptional communication and interpersonal skills, and want to participate in building a world class programming team. Your qualifications, experience and attributes:  Extensive commercial experience of the following is essential (expert knowledge of): HTML 5 & CSS 3 (XHTML, CSS, DOM) JavaScript/AJAX, JQuery Framework and other JavaScript UI frameworks/patterns, Pixel-perfect HTML rendition of Photoshop templates; Image manipulation through Photoshop/The GIMP; Strong attention to detail and quality; Strong interpersonal and communications skills necessary to build trust and respect both externally and internally; Ability to manage many urgent and often conflicting priorities; Flexibility and team focused, non-hierarchical approach with a ‘roll up your sleeves’ attitude to getting  the job done; and A great sense of humour and fun! Some commercial experience of the following would be highly beneficial: Implementation of responsive design / mobile front-end development Website testing experience with Cross Browser compatibility. Knowledge of W3C WCAG 2.0; CSS and box model; and Good understanding of the different image types and when to use them. A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with over 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting digital communications projects. What’s in it for you: An impressive client list; our client list is seriously impressive; you will have the opportunity to work endless projects for large, multinational companies Growth; at Black Sun we have a dedicated team who work towards developing and growing our people A fun and friendly work community; you will have the chance to join a fresh, supportive and friendly work environment Socials; A true Black Sunner loves a good social, whether it be summer sports activities, Bake Offs, our annual Christmas party...and did we mention a breakfast every Friday morning? Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities (and much more!)

Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.  What's in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community  -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities

Sport England is a public body and invests more than £300 million of National Lottery and government money each year into projects and programmes that help people get active and play sport. Our vision is that everyone in England, regardless of age, background or level of ability, feels able to engage in sport and physical activity. To achieve this vision our ambitious new strategy Towards an Active Nation sets out to transform sport and physical activity in England, so that millions more people can benefit from being active. An exciting opportunity has arisen in our team in London for a Senior Desktop Support Analyst to help deliver excellent, customer-focussed 1st and 2nd line support for IT requests, incidents and queries directed to the Senior Desktop Service Desk as well as project support, such as Office 365, Windows 10 and hardware rollouts. We are looking for someone with proven experience of providing successful 1st and 2nd line IT support of mobile devices (iPads and iPhones), desk side hardware and software which includes Microsoft products, Citrix and LANDesk. You will have demonstrable customer service skills and be a team player who understands the importance of sharing information and support team members and communicate effectively across the team and with customers. If you think your skills and experience would be a good fit, we would love to hear from you. In return we offer an attractive salary and benefits package.

We are looking for a bright, energetic graduate preferably with up to 2 years relevant experience. You would be joining an existing experienced team with years of expertise to share.   You should have a passion for programming, with an inquiring mind and be able to work both as a team member and on your own. Skills and Experience (Required) Computer science degree 2 to 3 years’ development experience Gain fintech & FX systems experience Skills and Experience (Preferred)   Financial systems messaging technology Pivotal Gemfire / Apache Geode, or alternatively experience with Hazelcast or Ignite (open source) or Tibco RV (commercial) Designing & developing C# or Java services Log4Net SQL Server SQL stored procedures Team Foundation Server (TFS) build scripts TFS release scripts TFS test scripts Windows Forms development Vim or GVim UNIX / LINUX exposure   About the role: You will be working in a team of four and will be working on a range of projects.   About the Company: Established for over 20 years as an IT solution centre, we have a number of vertical market applications and work for a diverse customer base.  Our continued growth and plans for future expansion means we need more staff with skills to help us grow and who will grow with us. Performance and results are our most important measure and we are keen for staff to advance, whether through improving technical skills or getting involved in other areas of the business   Please Note: Applications will only be accepted from UK residents, willing to re-locate or commute to Romford and with the right to work in the UK.  Remote working is not an option.

Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases.  Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.  The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources. To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.   Closing Date: 30th May 2018   Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017 This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit).  Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates.  To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas.  For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas LSTM actively promotes an Equal Opportunities Policy     

Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases.  Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics. The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.  To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications.  You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.   Closing Date: 30th May 2018   Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017 This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit).  Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates.  To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas.  For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas LSTM actively promotes an Equal Opportunities Policy 

C# Web Application Developer, Swindon, Salary to 50k + 8% Pension + Private Medical. Strategic Maintenance Planning (SMP) Ltd. has gained considerable experience and reputation in the last 21 years, providing state of the art Maintenance Management solutions globally, to a number of blue-chip clients. We are offering a superb opportunity at this exciting time of business growth for a full-time ‘C# Web Application Developer’. If you’re looking for a fast paced, agile environment working on projects for blue chip organisations then we have an outstanding opportunity for the right talent.   JOB DESCRIPTION / MAIN PURPOSE The successful candidate is responsible for the provision and development of our company’s computerised maintenance management software (CMMS). The post reports to the IT Director but works closely with other developers, forming a close team.   KEY RESPONSIBILITIES Providing Web Application Development for our software, by becoming an expert in all aspects of the application; Delivering support to existing customer users and investigating and resolving application errors, data discrepancies and queries; Developing, where agreed and feasible, customisations to the application; Working with the IT function and customers in identifying and proposing application system changes, better uses, enhancements and development.   KEY TASKS Provide Web Application Development within an Agile environment for our software; Ensure all work is carried out and documented in accordance with required standards, methods and procedures; Provide correct responses to requests for support by means of for example: making modifications to system parameters, developing work-a-rounds or site specific enhancements, reconfiguring systems, changing operating procedures, producing additional documentation, or escalating requests; Document work, take part in user meetings and assist in presenting issues and solutions; Define acceptance tests for new or changed functionality.   QUALIFICATIONS AND EXPERIENCE Essential C# ASP.Net Ajax CSS SQL Java Script MS Visual Studio MS SQL Desirable Qualifications although important are not as essential as proving competency when programming in the languages detailed previously. Previous experience developing maintenance management, financial or ERP software will yield an advantage.

We are looking for a bright, energetic individual preferably with up to 2 years IT helpdesk experience. You would be joining an existing team and will be working on a mix of network, Microsoft server, Exchange, Security, Anti-Virus, SQL, bespoke and third party applications.  You will be involved in all aspects of support, including telephone and remote dial up, onsite support, testing and deployment.   You should have a passion for IT and how it makes a difference to the way people work.  This is your chance to work within a highly experienced team with plenty of knowledge and skills to share.   Skills and Experience (Required) Microsoft or similar Server Qualifications • Excellent problem solving skills • Excellent written and spoken English Skills and Experience (Preferred) Server 2016 / 2012 / 2008 Windows 10/7/XP Exchange SQL Sophos WatchGuard TeamViewer Crystal Reports Computer Science or another numerate degree   Responsibilities will typically include: installing and configuring computer systems; monitoring and maintaining computer systems and networks; logging and managing support requests; prioritising and managing several open cases at one time; talking staff / clients through a series of actions - either face-to-face or over the telephone; troubleshooting system problems and diagnosing and solving software faults; finding solutions to problems; escalating and managing issues through to resolution with the appropriate vendor; distributing the latest software releases, service packs or patches to the appropriate customers; providing support documentation, including procedural documentation; following diagrams and written instructions to repair a fault or set up a system; running network applications to support system and users; supporting new applications; setting up new users; responding within agreed time limits to call-outs; testing / evaluating new technology About the role: You will be working in a team of four and will be working on a combination of Microsoft systems, bespoke systems, third party systems including Sage, migrations of legacy systems to new platforms and completely new solutions.

EUREKA is a intergovernmental network whose aim is to enhance European competitiveness by facilitating innovation between SME, large industry, research institutes and universities. To support our mission the EUREKA Secretariat, based in Brussels, is looking for a   Graphic/UX designer & web developer   The Graphic/UX designer & web developer works closely with our communications team to conceptualize original ideas that bring simplicity, relevancy and user friendliness to EUREKA's websites to create amazing user experiences.  Other responsibilities include working with internal business partners to gather requirements, prototype, architect, implement/improve web front end solutions, performing quality reviews, triaging and fixing operational issues.  The Graphic/UX designer/developer must have an eye for clean and artful design, possess superior UI/UX skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into visually pleasing, intuitive, and functional user interfaces.   RESPONSIBILITIES  UX/UI Design: Execute all visual storytelling stages from concept to final hand-off to development engineering Conceptualize original website design ideas that ensure impactful communication and superb user experience Collaborate with back-end developers to improve usability of EUREKA platforms   Website development: Use mark-up languages to build, maintain, improve functional and easy-to-use websites and SAAS platforms Integrating data from various back-end services (Content Management Systems and databases) Work with the communications team to develop and deliver creative content, digital branding and social media Set up, track and review SEO referencing and web site analytics   QUALIFICATIONS AND SKILLS Proven experience as a UX and/or UI Designer, Web Designer or similar role & up-to-date with the latest relevant trends, techniques, and technologies Excellent visual design skills with sensitivity to user- system interaction & proficiency in graphic and wire- framing tools Familiarity with Bootstrap and AngularJS frameworks, APIs, CMS and operational in HTML, CSS and JavaScript. We seek someone genuinely excited to help EUREKA develop a roadmap for true digital communication & collaboration; who is passionate about solving problems creatively and effectively; who is self-driven and energized by being able to work from ideation to solutions. You hold a Bachelor in UX/UI/Web development or related fields and 3 to 5 years experience (relevant certifications is a definitive +) You thrive working in a fast-paced multicultural & agile environment.   SALARY AND CONDITIONS Competitive package in line with your skills & experience We strongly live by the values of trust, transparency, passion, creativity, autonomy, collaboration, work- life balance and diversity across all our teams and our whole ecosystem of customers and partners.   APPLICATION Please send your application (CV and covering letter) to jobs@eurekanetwork.org, with the subject line your full name and the job title ‘Graphic/UX designer & web developer’. By sending your application, you expressly consent to your diplomas and references being verified. EUREKA Secretariat is an Equal Opportunity employer.

Our role:   Black Sun is a digital communications agency and we are looking for an ambitious individual, with some frontline IT support experience, who is looking for their next big role. Our role encompasses all aspects of hardware and software support, a broad range of IT administrative tasks, provisioning and staff support. So this role is only suitable to those who are motivated and willing to get stuck in and learn, who have big ambitions, and a real interest in all things digital!   What we are looking for:  > Someone with demonstrable front line support experience > Desktop support skills in Windows 7 and 10, Mac OSX, MS Office Suite and Adobe Cloud applications > Good troubleshooting skills and logical analytical manner when problem solving > Basic networking skills would be beneficial (but isn't essential) > Experience of Powershell scripting would be an advantage > Someone who has great communications skills and can prove that they can build positive working relationships with colleagues   A bit about us: We are one of the UK's leading Digital and Communications agencies based in the beautiful grounds of Fulham Palace, London. We are an award winning, fast growing agency with over 90 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a wide range of multi-media communications projects. You can find more information about us here: https://www.blacksunplc.com   What's in it for you: > We have a seriously talented bunch of people who want to share their skills to help you develop your own > We believe in rewarding great work with fast career-progression opportunities, great pay and added benefits > Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes > And we like to have fun along the way with an active social calendar, sports activities, bake-offs...and a joint breakfast every Friday. But don't take our word for it, come and see for yourself!

INTERVIEWS IMMEDIATELY - £30-35k neg.   Position Description Sensical Services Ltd are looking for a bright, enthusiastic and highly motivated IT Support Analyst to join the company’s technical team to assist with delivering excellent customer service. The ideal candidate will have proven IT support experience across a broad range of technology and a demonstrable passion for IT infrastructure and customer service.   This is a genuine opportunity to join a young and fast growing company, receive mentored training and progress a successful career in IT Support & Consultancy. As a Managed Service Provider members of the team are exposed to a vast range of systems  across multiple client companies.   Specific duties include Providing remote support from Central London office or; Working directly on a client’s site (London & Watford) Assessing logged tickets for urgency and priority Resolving  issues within agreed SLAs Acting as a senior technical esculation point for other members of the team Providing clear and regular updates to end-users on progress Part of an out of hours, on-call rota (one week in four) Acting as a gateway for esculations to 3rd line Occasional physical works (e.g. desk moves, patching) Assisting the wider technical team with project work   Competencies Support of Microsoft Desktop Operating Systems Support and use of Microsoft Office Applications Administration of Active Directory and Exchange Environment Administration of VoIP Phone System and some AV Equipment Knowledge of Network Infrastructure within corporate environment Knowledge of virtualization, server hardware and storage systems Familiarity with both PC and MAC hardware desirable   Personal Attributes A highly professional attitude and approach Outstanding attention to detail An ability absorb new knowledge quickly A customer centric ethic at all times Excellent written & spoken English   Whilst there is no formal educational qualification required for this role, candidates are expected to be able to exhibit relevant knowledge and experience. The ideal candidate will be able to demonstrate their interest and passion in working within the IT infrastructure field.   The ability to methodically approach presented problems is a key skill; as is the intellectual ability and motivation to quickly read up on and understand new technologies and concepts.    Other Job Related Information   THIS POSITION IS NOT SUITABLE FOR US EMPLOYEES SEEKING EXPAT ASSIGNMENTS. CANDIDATES MUST HAVE CURRENT LEGAL AUTHORISATION TO WORK IN UNITED KINGDOM. SENSICAL WILL NOT ATTEMPT TO OBTAIN IMMIGRATION OR LABOUR SPONSORSHIP FOR ANY APPLICANTS IN CONNECTION WITH THIS ROLE.

C-Burn is a successful and expanding digital music company, providing the soundtracks that shape some of the UK’s leading brands. Our music profiles are played in 1000s of bars, restaurants, hotels and other businesses across the UK, Europe and the rest of the world. We are looking for a creative individual to join our small development team and continue to improve our products and services to reach an ever widening audience. You will work mainly on our music player software and web based media servers, with responsibility for documentation, design, development, testing, deployment and maintenance of these systems. DSP or audio engineering experience would be a bonus, but is not essential for this role - you just need to share our love for music! Education Educated to degree level or with equivalent work experience. Experience Minimum of two years experience in OO development with proficiency in modern C++. Must be familiar with Windows development; Linux or Android experience an advantage. Team working. Ability to work unsupervised and solve problems quickly and completely. Effectively handle multiple project priorities and deadlines . Relevant customer contact experience. Essential Skills Excellent verbal and written communication skills. C++ SQL Git Desirable Skills PHP JSON, XML Amazon AWS, S3 Web development MySQL, SQLite In return we offer a generous salary, flexible working conditions in a non-corporate environment and a company pension plan. To apply, please send your CV with a covering letter outlining your suitability for the role and salary requirements to: jobs@c-burn.com Please visit c-burn.com to find out more about us. PERSON SPECIFICATION: SOFTWARE DEVELOPER Education Desirable Degree level education or equivalent work experience Experience Essential Minimum 2 years C++ software developer experience Proficient in modern C++ and object oriented programming Windows development Team working Working unsupervised Problem solving Effectively handle multiple project priorities and deadlines Relevant customer contact experience Desirable Linux or Android development Knowledge & Skills Essential Excellent verbal and written communication skills C++ SQL Git Desirable PHP JSON, XML Amazon AWS, S3 Web development MySQL, SQLite Personal Qualities Essential Proactive and self motivated Ability to work under pressure Accuracy and attention to detail

Birmingham City University Location: Multiple Campuses   Full Time, Permanent  Ref No: 012018-11 Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”. We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework. You must have experience in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems You will need to have excellent interpersonal and customer facing skills. You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.  Closing Date: 11 February 2018 Interview Date: To be confirmed For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

Birmingham City University Location: Multiple Campuses Full Time, Permanent position Ref No: 112017-412-R We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team. You will be required to work on a one week rotating shift pattern + 5% shift allowance.  Closing Date: 11 February 2018 Interview Date: 5 March 2018 As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

Birmingham City University Location: Joseph Priestley Building Full Time, Permanent Ref No: 012018-47  We are looking for an experienced and enthusiastic professional to lead a team of trainers in the IT department at Birmingham City University. Based in our prestigious, modern city centre campus, you will need proven experience of leading IT training and change management initiatives, good people manager skills and ability to quickly build credibility and influence, particularly at a senior level. This role would suit a collaborative professional who enjoys both strategic and operational delivery. Training provision in the University is undergoing a radical change with the imminent introduction of an Oracle cloud based Enterprise Resource Planning system which incorporates a new LMS. This provides a unique and exciting opportunity to re-evaluate how IT training is offered to our customers. The IT Training Manager will be working closely alongside HR Staff Development, Education Development Service and IT Help Desk teams so an excellent level of professional communication skills and strong leadership capabilities are essential. We are looking for: Experience in leading an IT training team Strong working knowledge of Microsoft technologies including MS Office 2016 and Office 365 products Ability to design and implement an IT Training strategy, in particular during the rollout of new IT projects and processes Proven experience to devise and deliver a training programme that will utilise a range of training methods – classroom, eLearning, written materials, floor-walking and 121s Strong communication, facilitation and change management skills and tangible evidence of driving positive cultural change within large complex organisations – ideally in the higher education sector In addition to being educated to bachelor degree level and/or holding a relevant professional qualification, you’ll have well developed performance coaching skills. In your role you will: Conduct regular individual and team meetings to ensure the IT Training team are growing, developing and achieving the highest standard Conduct and review Training Needs Analysis (TNA's) and customer feedback across the University Manage and maintain the IT training budget, co-ordinate external training for IT staff Develop close professional relationships with suppliers to gain appropriate course content and advantageous terms. Design interventions to support large scale change and improvement projects. Closing Date: 5 February 2018 Interview Date: 26 February 2018 For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.   We would therefore advise that you submit your completed application as soon as possible. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

Application / Software Product Specialist Location: Bury St Edmunds, Suffolk Basic Salary: £27,500-£30,000 Per Annum, DOE Benefits:  20 days’ holiday plus 8 Bank Holidays; AE Pension; Opt-in Health Cash Plans Working Hours: Mon - Fri, 9.00am - 5.30pm Employment Status: Full-Time, Permanent Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations be more efficient, effective and sustainable. With more than 20,000 people working across 7,000 client sites in the UK into a diverse range of sectors, so it’s not surprising that we’re looking for exceptional people to help us to continue our growth. We are recruiting for a dynamic, customer-focused Application / Software Product Specialist to join our rapidly expanding Technology Team. Reporting to the Group Head of Applications, you will act as the expert in respect of key enterprise systems, with primary focus on our CAFM system (Concept) and our integration platform (Boomi). The Applications Support Analyst will be tasked with developing, testing and implementing change to our enterprise systems, ensuring that they are fit for purpose and enables our colleagues in their roles across the business to perform their duties and deliver to our customers in an environment which is enhanced by our IT offering. This is a comprehensive role which will see you interacting with stakeholders from across the business and is key to supporting our continued growth strategy. We are seeking candidates with a sound understanding of ITIL processes, particularly around project management. You will be experienced in the manipulation of SQL databases with familiarity of both back and front-end applications and will demonstrate a good understanding of the practical application of IT and its’ application in the business environment. Candidates with knowledge of the Concept CAFM system would be of particular interest to us. Our Technology Team is rapidly growing and as such, we foresee opportunities for suitably experienced candidates to grow with us. The most suitable candidates will demonstrate drive and ambition, enthusiasm and a passion for delivering results - above all, you will always look to exceed customer expectations and deliver a first-rate service to your internal customers. Primary Result Areas: • Changes / Development – Contributing to the design, specification and implementation of changes, upgrades and new applications required to support new or modified business processes; Assisting with the production and approval of functional specifications, liaising with software suppliers during development • Testing – specifying testing and data requirements for applications, validating and loading test data as appropriate; Co-ordinating and assisting users with user acceptance testing, working closely with the QA and Project Management teams • Continuous Improvement – Identifying areas for improvement or requiring remedial action across the product environment; Producing feasibility studies, carrying out impact analysis of potential solutions, running beta and pilot programs with early-stage products, software or services leading to an RFC or project proposal • Strategy – Assisting with the creation of short, mid and longer-term product roadmaps, working with other areas of the IT department to include all aspects of the technical environment; Regularly review existing products to ensure that Servest remains at the forefront of new and emerging technologies • Reviews / Audits - Conducting periodic reviews / audits of products and processes to ensure compliance with standards and correct usage in line with industry best practice, identifying and implementing corrective action where necessary • Programme Delivery Area – Contributing to the effective management and ongoing development of the Programme Delivery area by actively supporting the Development Services Manager in operational and strategic initiatives. Suitable candidates will possess the following skills, experience and personal qualities: • Experience of the application development lifecycle, including specification, development, testing and deployment • Highly competent in the manipulation of SQL databases • Good understanding of IT and its’ application in the business environment • Experience of ITIL working practices • Experience of working within a Prince2 Project Management environment • Experienced in creating technical strategies and roadmaps for an organisation or business unit • Ability to engage and obtain the confidence of project stakeholders • A strategic vision with the foresight to future-proof • The ability to plan and manage own workload within tight deadlines • Outstanding attention to detail and a process-driven working style • Strong interpersonal, communication and presentation skills • Customer-focused, results driven with a desire to exceed expectations • Ambitious, enthusiastic, team player with the ability to be adaptable, agile and innovative • Higher education level qualification preferred but not essential • Experience of using the Concept CAFM system would be highly desirable This role is to be based at our offices on the western outskirts of Bury St Edmunds. Occasionally, some ad hoc travel to other Servest sites across the UK may be required. The hours of work are Monday to Friday, 09:00-17:30 though we require flexibility to meet the needs of the business. Candidates with experience of working in facilities management would be desirable but this is not essential. The role includes a competitive salary with additional company benefits. This is a fantastic opportunity to undertake an influential role in a business which recognises the benefits and opportunities that appropriate IT infrastructures can bring and as such, invests heavily in new technologies and fully backs the teams’ growth and strategic ambitions. We offer excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success. Servest is an equal opportunities employer and relies on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age. *** NO AGENCIES PLEASE ***

C# .NET Software Developer, 3+ years’ experience. North London N20. Short walk from Totteridge and Whetstone tube. Excellent transport links. Car parking available. £35,000 - £40,000 per annum + Good Package The Company A fantastic opportunity has arisen for a dynamic, talented, and experienced C# .NET developer to join a fast-growing tech start-up based in the heart of Whetstone in North London, only a stone’s throw from the High Street. You will be working within a small friendly team in a fun ‘non-corporate’ environment. You will have access to free soft drinks and will be treated to a weekly company lunch. This is a very exciting role with varied work and lots to get involved with, there’s never a dull moment. Not only will this role give you exposure to the full life cycle of an established SaaS product serving 180,000 requests an hour around the clock to customers around the world, but you will also be involved in the creation of a new SaaS product. Essential Requirements: A degree in Computer Science or a closely related discipline or other relevant IT qualifications. 3+ years relevant experience working in a commercial web development environment. A thorough knowledge of ASP.NET C#, HTML and CSS. Strong MS-SQL skills. Strong JavaScript / jQuery skills. A good understanding of interactions between server-side processing and client-side script. (.NET life cycle, AJAX, serialisation, etc.) Experience working on large applications. Key Responsibilities: Working within a small team to design, develop, test, document, support and maintain bespoke Windows software solutions and web applications. Producing well-commented, high quality, clean and performant code. Deploying applications, monitoring their performance and maintaining them in production. Analysing and resolving technical and application problems. Participate in software testing and other quality assurance activities. Package and support deployment of software releases. Interested? We'd love to hear from you! In addition to ongoing professional development support, our package also includes: Bonuses for outstanding performance. Annual salary reviews ensuring a competitive salary that grows as your skill set does. NO AGENCIES PLEASE.

Westward is a non-profit making organisation and one of the largest developing housing groups in the area. We have an exciting opportunity for an IS Support Officer based at our head office, Templar House, Newton Abbot. You will provide support to over 350 staff based at multiple locations throughout Devon and Cornwall for a wide range of IT and business systems. You will work as part of a busy team to provide 1st line IS support to Westward staff on computer, business software and telephony systems liaising with 3rd party suppliers where necessary. The work is varied, interesting and demanding and will include basic network fault finding, maintenance and issue of equipment and ensuring system security is maintained. You will have an analytical mind and experience of delivering excellent customer service to a broad range of users. Experience of using Microsoft applications in an enterprise environment would be desirable. Further details and an application form is available to download from our website www.westwardhousing.org.uk or e-mail jobs@westwardhousing.org.uk . Closing date: 22nd January 2018 Interview date: 5th February 2018 We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.

International Students House is looking for an IT Support Analyst to provide 1st and 2nd line support across the IT infrastructure.  Job Responsibilities: Respond to IT tickets promptly in a professional manner, and follow up appropriately, escalating complex issues to the IT Manager Liaise with external providers (network, EPOS, CRM etc.) in order to resolve issues and implement updates. Set up and configuring PCs and software Set up and administration of users Active Directory, email accounts and network user profiles Undertake projects assigned by the IT Manager. Perform and record daily checks (backups and antivirus logs) and escalate any abnormal findings to the IT Manager. Ensure IT Assets are documented Setup phones and computers for meetings, training or relocations Desired Knowledge, Skills, & Experience Minimum of 3 years’ experience in a business IT support role Microsoft Certified Solutions Associate or COMPTIA A+ and COMPTIA Network+ certified Excellent knowledge of Windows 10 and Microsoft Office Basic networking skills (TCP/IP, Wifi, switches, routers, LAN, WAN, VPN) Basic server skills (Windows 2008 R2, Windows 2012 R2) MAC Lion, Sierra and MAC Applications Smartphones and tablets mobile device management Active Directory User administration 365 administration and Office 365 apps such as Planner, Teams, Sharepoint Remote support tools (Dameware, RDP etc) Knowledge of various laptop and desktop models Printer troubleshooting Backup and imaging software Asset management and disposal Experience of anti-virus software in a business environment Personal Attributes Proactive.  Ability to work independently and keep busy during quiet periods Punctual and presentable Articulate and very professional communication skills Team player and approachable. Education Educated to degree level (desirable) Relevant I.T qualifications (desirable) Please note that only candidates with the legal right to work in the UK will be considered.

IT Support Officer Proforest is seeking an enthusiastic IT professional to provide end user support and help to develop and implement a long-term roadmap with the objective of improving effectiveness and security of IT systems. The candidate should have at least 1 year of relevant experience in a similar role and requires excellent interpersonal and communication skills. About Proforest Proforest is a dynamic non-profit organisation with global presence that has established itself as a leader in the development and implementation of sustainable production and responsible sourcing. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our 18 years’ experience covers the management of forests, oil palm, soy, sugarcane, rubber and beef, at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses. Main Responsibilities Act as the first point of contact for staff and provide effective end-user support as required. Take ownership of any IT issues raised, carry-out investigation and resolve issues with minimal disruption to the business. Coordinate and oversee external IT support provider, escalate any technical issues as required and review effectiveness of service. Effectively engage and communicate with staff to understand how they are using IT systems, understand their problems and discuss solutions in a non-technical language. Help to develop internal guidance notes, training material and other procedural documents to help staff better understand and use our IT systems. Provide training to staff on IT systems as required. Follow regularly maintenance procedures for server, firewall and network infrastructure and man-age various IT admin systems like helpdesk ticketing, remote access, monitored antivirus, ISP, backup, etc. Keep all network and system documentation up-to-date. Identify any IT security risks, evaluate mitigation options and carry out suitable measures to in-crease network and data security. Provide guidance and support to regional offices to improve their IT support capacity. Support the development and maintenance of a long-term IT roadmap to improve effectiveness of internal IT systems and lead on the implementation of projects to achieve the objectives set-out in the roadmap. Qualifications, experience and skills Graduate in computer science, network engineering or similar qualification At least 1 year of relevant work experience in a similar role in a medium size business IT environment Excellent communication, interpersonal and team-working skills with the ability to operate in a multi-cultural environment Strong technical skills with Windows server, HyperV, AD, GPO, DHCP/DNS, Network Technology Strong knowledge of Microsoft Office 365 and Azure A good understanding of security infrastructure and systems would be an advantage Knowledge of configuring/supporting laptop and desktop computers Highly developed organisational skills including prioritisation, project management and time management A drive and desire for continuous professional development   Salary, location and contract type Salary:   25,000 – 28,000 dependent on experience Location:  Oxford Contract type:  Permanent, full-time How to apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net • Application deadline:   12 January 2018 • Phone interviews planned:   18 / 19 January 2018 • Final interview planned:  25 - 31 January 2018 Proforest is an equal opportunity employer.  

Reports to:                  Head of IT Based:                         Company Registered office, Bury St Edmunds Hours of work: Average 37.5 hours/week, Mon – Fri   Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans. Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.   The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work. Responsibilities: Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365). Creating and managing system administration, including product, schedule and user functions in line with business change processes. Control and document all administrative changes. Define Dynamics CRM workflows. Managing outsourced development and support providers to objectives, deadlines and SLAs. Develops, documents and implements changes based on requests for change. Applies change control procedures. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures. Ensures system configuration information is complete, current and accurate. Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates. Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area Provide data reporting via Power BI. Analysis of report requirements through liaison with internal colleagues and external clients. Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported. Deal with third parties to provide maintenance assistance as and when required. Provide escalation management of support activities in a timely manner. The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers. The ability to prioritize work without the need for close supervision. Identifies, researches, and resolves technical problems. Knowledge Required: Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable. CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting Reporting tools, primarily Power BI. SharePoint and Power BI experience Experience of Cloud based services. Knowledge of C#.NET, JavaScript and Web Services SQL Database Administration (Desirable) MS Office (2010/2016) Mac OS X (10.6 through 10.10) ITIL Framework Skill Sets and abilities: Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary. Strong customer focus and enthusiasm for achieving excellence. Proven attention to detail and high standards for quality. Communication and interpersonal / customer service skills required. Ability to work with all levels of an organization required. Adopts an assertive and confident approach. Experience 3 years Microsoft Dynamics CRM experience. At least 3 years experience provisioning, developing and supporting companies Office 365 services. Excellent communication skills. Strong SQL Server and Reporting experience. The ability to undertake basic customization and configuration (Microsoft CRM). Managing outsourced development and support providers to objectives, deadlines and SLAs. Leisure, retail, e-commerce or logistics experience. Personal Circumstances Flexible in approach to changing demands of business and working hours. Willing to work ‘Out of Hours’ when necessary. Qualifications Relevant degree (Science based) or, HNC (with relevant experience). Relevant IT qualifications would be beneficial.

We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

We are seeking a Helpdesk Support Engineer based in Central London.  Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people. Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications. Inventory Management and Reporting Log and Troubleshoot issues that end-users face Experience and skills required Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint. Microsoft Exchange / Skype For Business (2013 and later) Windows 7, Windows 10 Operating System functions Browser and web application related issues Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally. Good analytical and problem-solving skills. Able to follow instructions. Good record keeping skills for case logging and report generation. Ability to learn-on-the-job quickly Advantageous Knowledge of Audio Visual/Video conference set ups Knowledge of VMWare Horizon for thin clients Knowledge of iOS Weekend Works Able to work on weekends given advanced notice.  What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

DCH has been predominant employer in the South West for nearly 50 years and we are now supported by a team of over 900 motivated and enthusiastic staff working together to deliver services that make a huge difference to individuals, families and communities across Devon and Cornwall.  To find out more about DCH please visit our website. This is a fantastic opportunity for an experienced Business Systems Analyst to join our team based in our Exeter office to administer the technical business & reporting systems and support the business systems infrastructure. To be considered you will need: HND or Degree Level education in a relevant discipline, a Business Analyst qualification and Database qualifications (including SQL Language) Extensive experience of emerging technologies, Client side technologies, Microsoft Windows Operating System, Citrix Services, Active Directory, Web Technologies, cloud operating models. You should have experience of systems change management along with relevant business systems and IT experience either in a generalist or specialist field. This role is being offered on a fixed term basis for up to a period of 31 August 2019.  Due to the nature of the role, a full driving licence and access to a suitable vehicle is essential. For further information about the role, including detail around the key objectives for the role, please visit our website to view our candidate information pack. Candidates could be working as: Business Analyst, Systems Analyst, Business Systems Analyst