2832 Information Technology jobs

Digital Impact Lab is looking for a Full Stack Developer who has the following experiences: Solid work experience in Python and Django Framework Excellent technical proficiency in the development of web services, Rest API and GraphQL Experience/Knowledge in database system interaction and integration with MySQL, PostgreSQL, MongoDB Experience/Knowledge in Elastic Stack, Redis Hands-on experience  in HTML5, Vanilla js and React The successful candidate will work on various project in a 4 to 6 months contract.

Job Title: Lead Architect – Networking & Security   Reports to: Director of Solution Architecture Location: Travel throughout the UK with occasional overnights   Overall Job Purpose: Acquired by the iomart Group in 2015, SystemsUp has a longstanding history and highly credible reputation for providing independent consultancy and project services. We have strong partnerships with key vendors such as Microsoft, Barracuda, Amazon & Google as well as access to a range of services through our partners and parent company. We believe our team experience, independence and therefore our strengths lie in our roots as a pure consultancy organisation working and using extensively modern and productive technologies across both public and commercial sectors in the United Kingdom. We’re extremely excited to have this opening, as we continue to invest in our partnership with Barracuda, a leading cloud security vendor. Building out our network and security practice, Barracuda awareness is important for development of the successful candidate, but broader network and security knowledge is crucial to support customer engagements and transformation. The role of the Lead Architect is a senior technical position within SystemsUp and requires “thought leadership” and strategic direction within technologies related to all forms of modern workplace technologies and solutions for end users. Core technology experience must include a number of industry standard vendors in a network/security capacity e.g. Barracuda, Cisco, Fortinet, CheckPoint, Palo Alto, Microsoft (Azure), AWS, VMware, HP, Aruba, SD-WAN technologies, SIEM, etc.  The Lead Architect will support customer meetings resulting in appropriate pre-sales materials such as statements of work or proposals, plus creation and updating of other documentation as required such as web site and marketing materials, data sheets, blogs, etc. The Lead Architect will also need to… Assist in developing go to market strategies for networking and security technology solutions High level and low-level design skills, requirement gathering, delivering customer workshops, presentations and roadmaps Implementation, deployment, configuration and migration skills (this will be a hands-on role) These key areas will develop and grow based on vendor direction and customer requirement.   Flexibility and agility must be a part of their personal skills as well as a proper understanding of correct process and adherence to quality principles, offering any advice and recommendations on improvements that could be made.            Main Duties of the Job: Perform presales activity as required in support of the Solution Architecture and Sales teams both within SystemsUp but also in support of the wider group (iomart and Cristie Data) such as attending meetings, writing or contributing to proposals, statements of work, RFP responses, business case materials, cost models. Understanding of a customer’s business requirements and aspirations in relation to technology; architecting the design and development of technology solutions for customers and acting as a trusted advisor to our customers. Build excellent documentation, designs, implementation and migration plans using the input of others as required and spelling out clearly our desire to deliver customer outcomes. Run workshops and meetings in a professional and engaging manner with the achievement of mutually desired solution outcomes.   Development and delivery of technology specific presentations, white board sessions and workshops to both large audience seminars and project workshop environments. Technical ownership of the solution design and implementation, including supporting technologies. Maintain a broad understanding of vendor technologies products, an understanding of their architectural principles and, where appropriate, high level solution design skills and pre-sales accreditations in these products. Maintain an in-depth knowledge of industry standards relevant to the role, project delivery methodologies and relevant vendor technology roadmaps. To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO accreditation levels. To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufacturers and software vendors. At all times to provide a courteous service and professional approach to customers and to the delivery of allocated tasks as required. To perform any other duties which, from time to time may be allocated by your Team Leader/Manager             Skills, Knowledge and Experience: Excellent technical and commercial understanding in creation of technology solutions and outcomes for customers. Experience in architecting and being involved with implementing a broad range of technology solutions related to the following; modern workplace, hybrid/public/private cloud, networking, storage, security. Experience in owning and contributing to proposals, statements of work, RFP responses, business cases, cost models and leading the review process. Excellent communication skills, both oral and written, enabling the presentation of complex technical solutions. Minimum of 3-5 years’ relevant experience in a customer facing consultancy focussed organisation. Minimum of 5-8 years’ experience as an SME in one or more relevant technology areas Experience in working with both architectural principles and project delivery methodologies including fundamentals of project management. Ability to mentor other technical staff to help develop their skills and role. Team player but with the ability to work unaided. Professional appearance and manners. Positive and constructive attitude in all work-related matters. Strong time management skills and ability to work at pace within a fast-moving environment. Suitable pre-sales level accreditations in supporting technologies is also beneficial.    

Searcys has a collection of restaurants, Champagne bars, cafes and event venues across London, Bath, Oxfordshire, Shropshire, and Northumberland. Founded in 1847 by John Searcy, we are Britain’s oldest catering company. You will find us in iconic surroundings such as The Gherkin, St Paul’s Cathedral, Blenheim Palace and St Pancras International Station, and more recently, The Saatchi Gallery. We are looking to recruit a  Technology Project Manager to the team. Reporting to the Head of Technology you will be part of a growing team responsible for delivering a range of Technologies across the company including new venue openings. Searcys are in a period of growth and require the skills of a proactive and energetic Technology Project Manager. The role will form an integral part of the Searcys Technology team in the delivery of a range of infrastructure and customer-facing technology projects and solutions: Defining project scopes, goals and deliverables that support the Searcys Technology roadmap in collaboration with suppliers, customers and stakeholders. Developing required project plans and associated communications including documenting technical requirements and designs. Ensuring timely delivery and management/ownership of key projects - particularly new venue openings - within SLA’s Communicating project expectations to team members and stakeholders in a timely and clear manner. Developing and delivering progress reports, proposals, requirements documentation and presentations. Determining the frequency and content of status reports from the project team, analysing results and troubleshooting problem areas. Proactively managing changes in project scopes, identifying potential risks and devising contingency plans. Assisting with documenting controls, processes and procedures where necessary. Taking a sense of pride and ownership in maintaining documentation, procedures and SLAs Providing support to the Head of Technology, Service Desk and Business Functions Working with the wider Technology Teams and Business Development to research, review and recommend future innovations and solutions Gaining knowledge of all business flows, the application architecture and the hardware configuration for supported applications Closing projects - including evaluating successes and challenges to enhance learning for future projects The ideal candidate for this role will be able to demonstrate: Technical experience, drive and ability to rapidly learn our technology, processes and procedures Capable of communicating technical details, solutions and information to non-technical people Passion for keeping up to date with and researching the latest technology and project methodologies Experience working across a multi-site environment Demonstrable skills and experience in IT Project Management Prince 2 qualified ITIL Foundation Technology Project Manager benefits: £45,000 per annum 25 days annual leave (inclusive of Bank Holidays) Company pension scheme contributions 40% Searcys discount across venues, Access to Searcys discount portal which provides discounts across high street retailers/leisure/holidays/travel In house training and development opportunities plus many more

IT SUPPORT ENGINEER   Reporting to the Head of IT Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun. Like other media companies we have a large IT footprint, lots of different software and tools,  and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases. Summary We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.  Main Responsibilities  Addressing user tickets regarding hardware, software and networking Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure Manage and deploy software licenses  Maintain installations with routine maintenance Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)  Ensure all issues are properly logged Prioritise and manage several open issues at any one time  Tracking issues through to resolution Properly escalate unresolved issues to Head of IT & Production Director Keeping IT records up to date and accurate Document technical knowledge in the form of standards  Move computers and desks when needed, oversee office moves Character Traits Thrives in a varied, people facing role Natural problem solver  Excellent communicator  Pro-active and responsive Friendly and helpful  Organised and methodical  Qualifications / Experience Required >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment  Hands on experience with Windows /Mac OS environments Microsoft Server, up to 2016 / 2019 Active Directory / Group Policy Experience of Deployment tools like Microsoft SCCM Ability to diagnose and troubleshoot basic technical issues  Ability to provide step by step technical help, both written and verbal  Familiarity with remote desktop applications Familiarity with FTP Experience of some level of Security/Firewall devices Performing Tape Backup & Restore using Backup Exec.  Centrally Managed Antivirus Office365 or Google Gsuite experience Basic networking and patching Desirable Relevant certifications (e.g. MCP, MCSE, ITIL) Degree in relevant field (e.g. Computer Science, Networking, Information Systems) Any experience with Linux systems will be a plus. Full-time  Salary: £28,000 to £35,000 depending on experience.  09.30 – 18.00 Mon – Friday with 1 hour for lunch Please send your CV and salary expectations in the subject line to people@squintopera.com

Technical Consultant - Modern Workplace & End User Computing The role of the Technical Consultant is a hands -on technical position within SystemsUp and requires experience and practical knowledge of all forms of modern workplace technologies and solutions for end users. Our key technologies are the extensive Office 365 full collaboration suite and Windows 10 modern workspace solutions and associated technologies such as SCCM, Intune, security. Knowledge of and a commitment to modern public cloud technologies such as Azure is also key. These key areas will develop and grow based on vendor direction and customer requirement.  The Technical Consultant will hold appropriate Microsoft (as well as other vendors) accreditations in relation to pre-sales and have experience and technical skills in the delivery of complex transformational programmes, with previous experience as an SME in one or more technology areas. Flexibility and agility must be a part of their personal skills as well as a proper understanding of correct process and adherence to quality principles, offering any advice and recommendations on improvements that could be made.   Main Duties of the Job: Understanding of a customer’s technical requirements and aspirations in relation to technology; designing and implementing the design of technology solutions for customers and acting as a trusted advisor to our customers. Build excellent documentation, designs, implementation and migration plans using the input of others as required and spelling out clearly our desire to deliver customer outcomes. Play a part in workshops and meetings in a professional and engaging manner with the achievement of mutually desired solution outcomes.   Technical ownership of the design and implementation, including supporting technologies. Maintain a broad understanding of vendor technologies products, an understanding of their architectural principles and, where appropriate, high level solution design skills and pre-sales accreditations in these products. Maintain an in-depth knowledge of industry standards relevant to the role and relevant vendor technology roadmaps. To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufacturers and software vendors. At all times to provide a courteous service and professional approach to customers and to the delivery of allocated tasks as required. Support presales activity as required in support of the Solution Architecture and Sales teams both within SystemsUp but also in support of the wider group (iomart and Cristie Data) such as attending meetings, writing or contributing to proposals, statements of work, contributing to RFP responses, contributing to business case materials and cost models. To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO accreditation levels.                     Technical Consultant: Skills, knowledge and experience: Hand on experience in designing and implementation of a broad range of technology solutions related to the following; modern workplace, hybrid/public/private cloud, networking, storage, security. Experience in contributing to proposals, statements of work, RFP responses, business cases, cost models and leading the review process. Excellent communication skills, both oral and written, enabling the presentation of complex technical solutions. Minimum of 5 years’ relevant experience in a customer facing technology focused organisation. Minimum of 5-8 years’ experience as an SME in one or more relevant technology areas Ability to mentor and team work alongside other technical staff to help develop their skills and role. Team player but with the ability to work unaided. Professional appearance and manners. Positive and constructive attitude in all work-related matters. Strong time management skills and ability to work at pace within a fast-moving environment. Location: London and extended Home Counties. Home based but with travel throughout the UK and occasional overnights      

Systems Developer Hours of Work: Permanent, 37 hours per week, Salary: Grade 9, Points 24-28 £27,905 to £31,371 per annum The IT Team is led by the IT Director, working closely together with the small team to provide a comprehensive IT service across the entire Trust. We offer a wealth and depth of experience to provide high quality, solution focused support to develop and maintain the Trust ICT, AV and Telecom Services. You will support in designing and developing of new systems, application and services as required.  The growth of the Trust presents an incredibly exciting time to join us as the function and scope of the IT Team evolves, providing unique opportunities for professional development and career progression for the right individual. The role holder will provide professional administrative support to the Infrastructure Manager, IT Business Partners and the IT Director as well as being an additional contact point for the Academies for general IT queries.  Archway Learning Trust is a highly successful Trust, with an expanding number of academies covering the ages of 3-19 and operating across a growing number of campuses. The growth and development of our Multi-Academy Trust makes this an excellent opportunity to join us, as we seek to serve a growing number of young people across the region.  In return we can offer:  Employee benefits and well-being scheme Cycle to work scheme Access to Local Government Pension Scheme Salary sacrifice bus pass scheme  We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references and any other statutory checks that are required for the post. We are an equal opportunities employer.  For more information about Archway Learning Trust and the vacancy, please visit www.archwaytrust.co.uk/vacancies. To apply for the role click apply which will take you to the application form for the post. We would encourage you to refer to the job description and person specification, demonstrating your suitability for the role.  For an informal discussion about the role, please contact Nathan Jeremiah, IT Director on 0115 929 7445.

A new and challenging opportunity for a self-motivated, enthusiastic Mid-level Web Developer  who is willing to be our office-based go-to for all thing’s tech! WHO WE ARE:  We are a fast-growing financial services organisation, with a strong focus on tech and are currently working with some of the world’s leading financial institutions. We are looking for a seasoned developer, with extensive Angular experience to join our team. Every day will be different and challenging as new projects are always on the horizon. You will join two other developers to drive innovation, as well as provide quick fixes while working towards long-term solutions. REQUIRED: Minimum of 5 years' experience as a developer Angular 8+ RESTful services Microservices Confident with developmental/Sysadmin toolsets (Git, Docker, CICD, Linux CLI, Maven, Ant, Jenkins, Eclipse, IntelliJ) WebRTC (Desirable) Good grasp of RDBMS (PostgreSQL), Java 8+ Java EE (Wildfly/Thorntail) Java EE Frameworks (JAX-RS 2.1, JPA 2.1), JUnit/ng-unit, Test-driven development WHO WE ARE AFTER : Someone with strong fundamentals in data structures, caching, multithreading, messaging and asynchronous communication. A sharp analytical mind and a logical approach to problem-solving, which includes A/B testing, who can take ownership of tasks. Someone that will learn about our business, so that they inherently understand which items take precedence and can schedule others accordingly. Fantastic communication skills are a must, including the ability to simplify and explain tech matters to people outside of the tech team. You are genuinely passionate about tech and are, therefore, up to date with the latest trends. You share our outlook of continuous improvement, so you are not afraid to voice suggestions that can help to provide better efficiency, stability or scalability. Benefits: Bonus scheme Subsidised gym membership Company events & social hours Job Types:  Full-time, Permanent

Job Title:  ICT Security Manager Salary:  Grade 9 (£40,760- £44,632) Hours:  36.25 Full time Contract:  Permanent Location:  Fire Service HQ (146 Bolton Road, Swinton M27 8US) with travel across Greater Manchester Closing date:  07/02/2020   Overview Reforming public services is one of the biggest and most rewarding challenges. Are you interested in improving public services in Greater Manchester working for the Combined Authority? An exciting opportunity has arisen within Digital Services. We are currently seeking to recruit innovative and creative professionals who are able to support Public Service Reform through digital services while ensuring the best cyber security practices. The Greater Manchester Combined Authority is led by the Mayor, Andy Burnham. He is accountable to and represents the population of Greater Manchester. The GMCA Mayor has powers and leads on the economy, transport, police and fire services and is responsible for transforming public services and shaping the future of our region through a £300m housing investment fund and the creation of a spatial framework. There has never been a more exciting time to be working in the Greater Manchester area and for the Combined Authority in particular. Digital Services leads both the ICT Services that support the organisation as well as the programme for information exchange and sharing to support public service reform known as GM Connect. Job Summary The role of the ICT Security Manager will require an experienced individual who can work in a fast paced, changing environment, who is quick to adapt to new situations and can demonstrate resilience. The ICT Security Manager will proactively lead and manage ICT Security for GMCA. You will be a member of the ICT Management team, who deliver excellent Digital Services for GMCA and other customers. You will have excellent interpersonal skills and be confident at engaging with people at all levels and be able to work in partnership with other teams and services. You will have demonstrable experience of having worked in this type of environment, helping people to improve working practice through the use of analytical tools and digital solutions where required. You will also be experienced in requirements capture and procurement and implementation of digital solutions, working closely with the business and technical services. The post holder will report to the Deputy CIO but will work with all members of the Digital Services team as required. The ICT Security Manager will advise on process, policies, the procurement of technical solutions, educate the business in ICT security best practice and support the business to mitigate the impact of security incidents. This is permanent post hosted by GMCA. You will be based at Fire Services HQ, Bolton Road, Swinton M27 8US, but will be expected to travel to GMCA HQ, Churchgate House, Oxford Street, Manchester and to travel to and work from other sites within GM as required.   About Us    As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.   Our offer In return for your hard work, we offer our employees a competitive package as part of our offer, which includes: Flexible working conditions with the ability to accrue 2 flexi days every 4 weeks (up to grade 11) Family friendly policies including parental leave (maternity, shared parental, adoption, maternity support) Ability to buy additional annual leave Generous Annual leave scheme - 25 days + Bank Holidays per annum upon starting, after 5 years service increase to 30 days + BH and after 10 years service increase to 32 days +BH. Local Government Pension Scheme Employer investment in training and development, and professional sponsorship including CPD Corporate travel loans Cycle scheme Discount scheme (MiRewards) on local and national high street brands Health and wellbeing offer - Occupational Health and Employee Assistance programme Modern city centre offices (role specific) Sports and welfare club Commitment to diversity and inclusivity with 4 active staff networks for; LGBTA, BAME, Disability and Womens The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation To find out more about working for us please click here  https://www.greatermanchester-ca.gov.uk/

Job title: Applications Developer (SQL/C# .Net) Salary: £32,363.41 per annum plus £1,069.54 supplement and excellent benefits Location: Chelwood Gate, Haywards Heath Job type: Permanent Hours per week: 35 hours per week Closing date: 27 January 2020 Interview date: Early February 2020 Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a multi-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and exciting developments are planned to help expand and support the charity’s growth and impact. We are a dynamic and highly flexible charity and our evolution will see us adopt new and emerging technology such as Artificial Intelligence/Machine Learning and Robotic Process Automation. Our strategy acknowledges the importance of technology in achieving our vision and goals. We are now looking for an Applications Developer to join our dynamic and experienced team of IT professionals based at our National Cat Centre in Chelwood Gate. We are a twenty-minute drive from both Haywards Heath and East Grinstead with free onsite parking; please note public transport to the site is limited. Flexible working is available. Our IT department implements, maintains, supports, upgrades and improves all IT systems across the charity. It is responsible for all IT equipment and systems sitting at the heart of Cats Protection networks and which provide a service for over 1000 employees and 11,000 volunteers, across over 130 shops, our centres and branches. As the Applications Developer, you will maintain a high level of availability and integrity for all of the IT systems, resolving issues and requests in the most responsive, efficient, and cost-effective manner. You will supply and implement IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT services. You will offer professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand. You will be involved in configuring and developing new technology solutions and testing these to a high standard as well developing proof of concepts to our charity. The successful candidate will be an experienced and professional software engineer and have experience in writing SQL code with .Net experience. You’ll need to be customer focussed with a flexible approach and a team player. To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately, we cannot accept applications or CVs emailed to us directly. Please note the recruitment process for this position will include a competency-based interview with an SQL test. For further details please download the job description below: • JD attached • Candidate information sheet attached

Type:  Full Time/Permanent    Location:  London, UK   Competitive Salary Range Starting at : £42,740   Closing date:  15th December 2019   How to Apply:  Directly to the AHC recruitment site   About the Department of Foreign Affairs and Trade (DFAT)   The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas. The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests. About the Position   The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers. The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements. It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.   The key responsibilities of this position include, but are not limited to: Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users Manage IT and Security administration for starters and leavers in liaison with other post administration staff Provide security briefings for all new staff and staff granted security clearances Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register Maintain Keywatcher system including creation, access amendment and deletion of users Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits Manage contract for office printers and maintain associated equipment and toners. Maintain cable infrastructure and floor distribution racks Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities Provide training and administration of the High Commission’s physical and electronic data records management systems Provide training and administration of the High Commission’s website Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required Other duties are required   Qualifications/Experience   Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go Demonstrated prior responsibility for network administration or experience in this field Strong time management and multitasking skills Ability to interpret technical language to non-technical colleagues for their understanding Experience maintaining systems, processes, databases, internet and intranet Experience  in management and tracking of an asset and device register Demonstrated knowledge of current PC related hardware and maintenance Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage

IT Systems Engineer Hours of Work: Permanent, 37 hours per week, Salary: Grade 9, Points 24-28 £27,905 to £31,371 per annum   Thank you for your interest in our recent advertisement for the above position at Archway Learning Trust. I have pleasure in enclosing details.  Archway Learning Trust, previously Bluecoat Academies Trust was formed in April 2014 as a result of the very long and successful history of Bluecoat Academy. The Trust comprises of Bluecoat Aspley Academy which includes the Sixth Form, Bluecoat Wollaton Academy, Bluecoat Beechdale Academy and Bluecoat Primary Academy and more recently the Trust are pleased to have had The Nottingham Emmanuel School join.  This post holder will work under the supervision of the IT Infrastructure Manager: To be responsible for the support, development and maintenance of Trust ICT, AV and Telecomm services. To be responsible for supporting staff and students in the use of ICT, AV and other digital hardware and software. Support in designing and developing of new systems, application and services as required. Archway Learning Trust is a highly successful Trust, with an expanding number of academies covering the ages of 3-19 and operating across a growing number of campuses. The growth and development of our Multi-Academy Trust makes this an excellent opportunity to join us, as we seek to serve a growing number of young people across the region.  In return we can offer:  Employee benefits and well-being scheme Cycle to work scheme Access to Local Government Pension Scheme Salary sacrifice bus pass scheme We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references and any other statutory checks that are required for the post. We are an equal opportunities employer.  If you are interested in applying for this position please visit the vacancies section of our website at https://archwaytrust.co.uk/ to gain further details and complete an application form. Please note, CV’s will only be accepted as additional information, a Trust application form must be completed when applying for this role.  To apply for this role, please complete an application form and send this to recruitment@archwaytrust.co.uk   along with a covering letter.  Closing Date: 9am, Monday 18th November 2019 Interview Date: TBC  

Job Title:  Infrastructure Engineer Salary: £26,999 - £34,788 (based on experience). Also additional payment for working an On-Call rota. Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: Midnight 1st December 2019 Interviews will be held on: 12th and 13th December    Your role: Role Profile Greater Manchester Combined Authority are looking for an experienced Infrastructure Engineer. The successful candidate will have good knowledge of ICT Infrastructure, including the design, implementation, transition, support and documentation of new systems and services. You will be heavily involved in the day to day business as usual work relating to the ICT Infrastructure, including such tasks as building and administering servers, maintaining the virtual and physical server backups, configuring and responding to alerts, providing support to the 1st and 2nd line teams, working on support incidents and requests. Plus, the general maintenance and administration of the Infrastructure toolset. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. Examples of upcoming and current projects include: an Office 365 migration, a SharePoint Online migration, a desktop refresh, a multi-site DMZ implementation, a MFD refresh and a Windows 10 migration. The job is based on a salary of £26,999 - £30,507 (F Grade) or £31,371 - £34,788 (G Grade) which will be offered based on experience. There is also an On-Call rota you would be able to join that includes an additional payment of around £4,000 per year. The authority also offers a ‘Flexible working scheme’, more details of this can be provided. About you: You will have: Been educated to degree level or have proven relevant experience within ICT Infrastructure Proven experience working within a 2nd and 3rd line support team Proven experience of technical research, design, implementation, transition and support across a wide range of technologies. Proven experience of building, managing and maintaining a virtual and physical server infrastructure, including web servers The ability to provide 3rd line technical support to the organisation with the ability to act as the ‘last line’ of internal technical support for the organisation, working with technology vendors and 3rd party support teams when required A good proven understanding of cloud technology and web facing infrastructure Proven experience leading on project work relating to Infrastructure An understanding of IG and ICT security standards Proven experience managing and administering a broad technical infrastructure toolset The ability to produce or improve documentation to a high standard to support newly implemented Infrastructure solutions The ability to transition new solutions in an effective and well documented way to others within the support teams The Ability to demonstrate a good knowledge of administering, enterprise class, Microsoft based technology covering a number of the following key areas: o   Exchange On-Prem and Online o   System Center Configuration Manager o   System Center Operations Manager o   IIS Server o   ADFS, WAP and routing and remote access o   O365 o   All current and supported Windows Server and Workstation Operating Systems o   Identity Management o   Direct Access o   Print Server o   Azure o   In-depth experience of AD-DS and Group policy o   Data Protection Manager   Good proven experience of backup and DR technologies Good proven knowledge and experience of web facing infrastructure, TCP/IP, VPN, DNS, DMZ, etc Excellent proven knowledge of VMware and NetApp technology, including VMware 6.5 and ‘Data on Tap’ The ability to work and respond quickly to the pressures of a fast paced and diverse organisation that is embracing multi-agency working and becoming highly collaborative Experience managing incidents/requests passed over from the Service Desk, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment   The following will be an advantage:     Some understanding of the Agile or PRINCE2 Project methodologies Some experience creating low and high level technical design documents Experience administering a Solarwinds monitoring platform Some experience with LAN/WAN technologies Experience using network load balancers and understanding of Cisco and or Palo Alto technology, including firewall administration and switching Experience administering the security of systems; ensure they comply with existing organisational standards considering the Data Protection Act and any other relevant legislation   About us: The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT infrastructure technology and systems environment. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria. We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. For an informal discussion about the role please contact Ben Lancaster ( lancasterb@manchesterfire.gov.uk ) As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.   We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation To find out more about working for us please click here  https://www.greatermanchester-ca.gov.uk/   Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

W instanley College is committed to safeguarding and protecting the young people that we work with.  As such, all post are subject to the `Safer Recruitment` process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the College   PERMANENT FULL TIME    MANAGEMENT INFORMATION SYSTEMS MANAGER     Hours of work: 36.25 Hours per week, Monday to Friday 8:30am to 4:30pm (with a 45-minute lunch), full year.   Sa l a r y :  Point 51 (currently £42,252 per annum) rising to Point 54 (currently, £45,161 per annum)  Salary and terms and conditions are in accordance with Sixth Form Colleges’ Support Staff pay and conditions.  If you would like to discuss anything further, please telephone the HR Department on 01695 628612.  Closing date for receipt of completed applications is: 20th November 2019   Interview date is to be confirmed.   Please download and complete the forms below. Once complete, please email these documents to  hr@winstanley.ac.uk Equal Opportunities Monitoring Form Self Disclosure Form   If you would like to discuss anything further please telephone the HR Department on 01695 628612  Winstanley College is a large sixth form college specialising in AS/A levels.  Judged ‘outstanding’ by OFSTED the College is regularly towards the top of the league tables and has an excellent reputation for academic achievement, comprehensive pastoral care and extensive enrichment.

Application Analyst De Montfort University (DMU) Information Technology & Media Services Ref. D-60931380-02 Grade E, £27,511 - £33,797 per annum Permanent, Full-time Leicester Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education. Faculty / Directorate Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365. Role The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas. You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed. Ideal Candidate You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels. You will have great communication skills along with strong analytical, problem solving and troubleshooting skills. You will have strong collaboration and facilitation skills with a good understanding of inter-team working. DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered. To discover more and apply, please go to: https://bit.ly/2mRKBqW Closing date: 31st October 2019.    

Purpose of Job This is a newly formed role and we will look to the successful candidate to adapt with the changing  needs  This role will be responsible for ensuring that all IT services are successfully delivered across the Gallery by maintaining the IT environment including; supporting the technical systems, system upgrades, interfaces and customisations, infrastructure, applications, help desk support, security and IT governance. In addition, this role will assist the IT & Systems Manager in identifying opportunities to ensure the technology, systems and tools used are fully integrated and embedded throughout the Gallery, with a view to maximising performance, optimising efficiency and creating a sustainable platform for future growth. To support with the Gallery’s CRM & Ticketing system (Tessitura)  Responsibilities Provide dedicated first line IT support to users across the organisation both in person, online and on the telephone in a professional manner as required. Communicate updates and set clear service expectations with various departments and service customers. Ensure all service requests and incidents are successfully and accurately recorded and managed in the Service Desk's incident management system. Identify, categorise, prioritise, diagnose and resolve ICT service incidents and service requests including but not limited to software, hardware, operating systems (windows and Mac), Microsoft Office 365, printers, scanners, telephone systems and a range of software applications across the Gallery. Prioritise and deal with the Incidents and service requests according to agreed business significance or customer needs. To liaise with the Gallery’s outsourced IT provider and to be the first point of contact for them at the Gallery To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to IT & Systems Manager where necessary. To create user accounts and reset passwords ensuring that the correct permissions and data security are applied. This entails dealing with confidential information ensuring full compliance with the data protection act. Feedback to wider team on ticket trends or common issues occurring Maintain asset and change management records, including software licences, and technical specifications information. Infrastructure and Servers: Administration and monitoring of DPG network for security and performance purposes Including Switches, Firewall, Servers, web-filters, anti-virus and reporting tools. Administration and monitoring of DPG Virtual IT environment, Office/Exchange 365 and monitoring of backups. Monitoring and maintaining the on-premises servers including but not limited to domain controller, back-up servers, data servers, Proxy servers, online back-ups and VPN. Provide support to IT & Systems Manager with WAN/LAN, Fibre cable over Ethernet (FCoE), routing, switching, IP protocols, DNS and DHCP.  Tessitura Provide Gallery wide support with setting up events and exhibitions on Gallery’s ticketing system (Tessitura) based on various needs of other departments. Assist with configuration settings and amendments as required as instructed by the line manager. Raise any support issue on the ticketing software with the Tessitura support team and following it through to the resolution. Provide Gallery wide training on Tessitura to new and existing staff. Enable staff to use Tessitura effectively and efficiently. Support with the ticketing software upgrade including UAT, regression testing and bug reporting. Provide support with producing queries and reports to meet the requirements of these teams, or be able to assist their staff in producing their own reports and build their capacity for doing so System upgrades and projects Provide support to the IT & Systems Manager with the system upgrades, projects and other regular maintenance tasks as required Install, test and maintain desktop, laptops, mobile devices, audio-visual equipment and other IT and infrastructure related devices as necessary. Assist the IT & Systems Manager in maintaining and testing the Disaster Recovery and Business Continuity Plan from an IT and network infrastructure perspective. Ensure compliance with data protection (GDPR) and other Gallery’s security and IT policies. This job description is not exhaustive and the postholder may be required to perform other duties as may be reasonably determined by the role’s line manager, the Head of Operations & IT or the Gallery as circumstances require.

IT Manager Position summary This is an exciting opportunity for an innovative IT professional with excellent interpersonal and communication skills to take on a leading role in developing the IT function within Proforest. Key responsibilities are IT strategy and security management, effectiveness of IT systems, capacity building and overseeing with external service providers. About Proforest Proforest is a not-for-profit, mission-driven organisation that works throughout agricultural and forest product supply chains to help achieve sustainable use of the world’s natural resources. Proforest is an established world leader in the development and implementation of sustainable production and responsible sourcing with a global presence. Our head office is in the UK with regional offices in Malaysia, Ghana, Colombia and Brazil. Main Responsibilities: IT Strategy and security management Lead on the development and implementation of a long-term IT roadmap to improve effectiveness and security of IT systems Identify IT security risks, evaluate mitigation options and carry out suitable measures to ensure security of company networks, systems and data Develop a business continuity plan   System development Be aware of new technologies, engage with stakeholders to identify their technology needs and support implementation of appropriate solutions Review if existing systems are fit for purpose and implement improvements Develop IT policies and operating procedures. Maintain documentation of networks, systems and processes   Capacity Building Develop a global team of IT power users to strengthen IT capacity in regional offices Develop guidance documents and training material. Provide training as required   Incident response, user support and maintenance Coordinate and oversee external IT support provider to ensure that incidents, issues, end-user support and regular maintenance is carried-out according to standards   Qualifications, experience and skills Professional IT qualification (e.g. computer science, network engineering, etc.) At least 3 years of relevant work experience in a similar role Network administration and management, especially Windows server, HyperV, AD, GPO, DHCP/DNS Configuration and troubleshooting of laptop and desktop computers Microsoft environments, especially Office 365 ecosystem and Azure Database and Business Intelligence solutions Security infrastructure and cyber security best practices, including BCP and disaster recovery Excellent communication, interpersonal and team-working skills with the ability to build effective working relationships and operate in a geographically distributed, multi-cultural environment Highly developed organisational skills and solution-oriented approach including prioritisation, project management and time management An enthusiastic, motivated and pro-active approach with the ability to manage own workload effectively A drive and desire for continuous professional development   Salary and practical details Salary range: £30,000-34,000 Location: Oxford, UK (although this position may be hosted in one of our overseas offices) Full time permanent position   To apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net Application deadline: 20 October 2019    

We are recruiting an Applications Developer. The Applications developer will work in the IT Applications Team and the wider IT Department with the aim of enhancing productivity, working mainly on web applications front end, improving the existing structure and creating new and functional designs. The successful candidate and will be involved with providing user support and collaboration with other teams, professional implementation of requirements, and helping reach the desired result within project parameters. The ideal candidate will be an experienced developer and proficient on the following types of technology: .NET framework. C#, Javascript, JQuery, HTML5, CSS/LESS. MVC architecture, security best practice. Visual Studio 2017 Ent, Git, SourceTree, NuGet. ReSharper, CodeMaid. NUnit, FakeItEasy. We’re looking for people with a Software Engineering degree or equivalent mix of qualifications, training, and experience, able to work collaboratively with bespoke systems. If you’ve also interested in gaining a unique insight into a leading arts organisation, please apply via the link below. The closing date for receipt of completed applications is: 12:00 noon, Wednesday 3rd October 2019. For further queries please email  recruitment@nationaltheatre.org.uk            We want our workforce to be representative of all sections of society and welcome applications from everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. HR Department 2019

Chemonics seeks a Global Technology Support Manager to be based in the United Kingdom (UK) office. The Global Technology Support Manager provides technology oversight and management services to support Chemonics’ users and projects. The manager develops, implements, and promotes standards, systems, and resources for supporting Chemonics’ users, as well as those participating with proposals and projects and provides technical support to the UK office in addition to providing remote support to field offices located around the world. The Manager will be assigned to support laptops, mobile devices, printers, A/V, and provide Office 365 application expertise. This position identifies and promotes customer support services, contributes to new business efforts, and can effectively communicate the connection between all duties and responsibilities with the larger goals of the company. We are looking for individuals who have a passion for making a difference in the lives of people around the world.  Responsibilities include: Provides technical support to the UK office in addition to providing remote support to field offices around the world.   Manages the ticket queue, allocating resources, and communicating with staff as appropriate Identifies and investigates technical issues and provides resolution and follow-up to end users. Escalates more complex problems to Tier 3 technical staff Takes direct, appropriate and timely action to meet staff needs and resolve basic technology issues Administrates Active Directory including Azure Active Directory, AD Connect, AD/ADP Sync, Group Policies, DNS, replication, and directory synchronization  Assists with Office 365 user account management including creating, managing, maintaining, disabling and deleting all Office 365 and on premises accounts, security groups, distribution groups, public folders, shared mailboxes and meeting/resource rooms  Assists with the assignment of Office 365 licenses to staff and ensuring the availability of licenses for incoming staff   Assigns SharePoint permissions by implementing the Information Security Framework owned by the Data Quality and Governance Team  Oversees the preparation of desktop and laptop images using the appropriate tools. (Symantec, Avamar, System Center Configuration Manager) Monitors network devices for uptime and troubleshoots connectivity issues Organizes and participates in project start-ups, close outs and operations, including IT Systems recommendations, design and optimization, and other initiatives to promote the stability and efficiency of the field office IT systems including on-site visits to implement and/or troubleshoot IT systems Participates in new business work and assists with writing IT cost proposals for proposal teams Works with other GTI teams to standardize home office and project office set up to accommodate enterprise application deployment and other new technologies Provides Audio/Video (A/V) support, which includes assisting and training end-users on the proper use of A/V equipment and new corporate hardware and software applications Identifies, troubleshoots, and resolve issues with network, printers, laptop, and A/V components Configures user VOIP phones and voicemail Documents technical systems process and procedures and gets actively involved in promoting new technologies or new systems or procedures Provides formal and informal training to staff on Chemonics tools and systems Effectively communicates the functions, roles and responsibilities of GTI to staff Maintains and expand technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics practice networks Undertakes assignments on projects or special initiatives as appropriate Participates in the development of the department’s strategic plans, training materials and tools Serves as acting director as required Performs other tasks and responsibilities required by supervisor Qualifications: Degree in computer science or related technology field required, or equivalent combination of education and work experience Technical helpdesk experience required, including demonstrated experience with network security best practices and configurations, as well as administration of Office 365, Microsoft Exchange online, Powershell, and SharePoint Ability to conceptualize, plan, manage, and support network environments Demonstrated understanding of Microsoft operating systems, Microsoft Office applications, networking, and PC hardware Excellent oral and written communication skills, including the ability to present ideas in a user-friendly language to non-technical staff and end users Ability to solve technical, managerial or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge Ability to work both independently and as part of a team Excellent interpersonal and customer service skills Proven ability to work independently in a fast-paced environment, handle multiple tasks, prioritize workload and complete work Demonstrated leadership, versatility, and integrity Experience living or working in developing countries preferred Willingness to work overseas for up to 4 weeks per year and to consider long-term overseas assignments Strong organizational and work prioritization skills and attention to detail Demonstrated leadership, versatility, and integrity Proficiency in regional or geographic language preferred UK work authorization required  Application Instructions:   Apply through our  UK Career Center  by September 19, 2019. No telephone inquiries, please. However, if you are not able to apply through our Career Center due to a disability,  underlying health condition or for some other legitimate reason, or require an adjustment to do so, please contact us at  applicantrequest@chemonics.com . Applications will be considered on a rolling basis and finalists will be contacted.   Chemonics is an equal opportunity employer and we are opposed to discrimination on any grounds. We are committed to creating a diverse environment, and therefore all qualified applicants will receive consideration for employment without regard to disability, sex, race, religion or belief, gender reassignment, sexual orientation, age, marriage and civil partnership, pregnancy and maternity. We look forward to receiving your application.  Chemonics values the protection of your personal data. If you are in the European Union, please read our EU Recruiting Data Privacy Notice to learn about how we process your personal data. Please use the following link to access the EU Recruiting Data Privacy Notice:  https://chemonics.com/wp-content/uploads/2018/12/EU-Recruiting-Data-Privacy-Notice-12.2018.pdf .

RSMB is a specialist audience measurement company based in the Central London. We are looking for a Junior IT Developer to join our IT Department. RSMB is one of the market leaders in TV audience measurement design, operation and quality control. The Junior IT Developer is responsible for carrying out a variety of operational, production and software development functions across all areas of RSMB business. These include: TV systems for BARB, Radio systems for RAJAR, RSMB’s internal data analysis systems and RSMB’s Data Integration Business. The Junior IT Developer will be expected to assist in a range of general duties within the department if and when required so to do.   Ideal candidate will have a number of the following attributes: [Note that it is not expected that new recruits necessarily have these core skills merely that they have the aptitude and ambition to acquire them.] Some working knowledge of Oracle SQL, PL/SQL or APEX Some knowledge of VB/VB.NET Very good knowledge of Microsoft Office This role requires acute attention to detail and the ability to understand new data sources, how to load and manipulate those using existing Oracle tools and systems developed by RSMB as well as help develop these systems further as the business grows and develops. It needs a team player who understands their key role in working for a small company and they should be conscientious and able to show initiative.   Salary This is a permanent position , to start ASAP with a salary of £28K - £35K per annum (and benefits) dependent upon experience and skillset. Benefits RSMB benefits including company pension scheme; private medical insurance, permanent health insurance, life insurance, season ticket loan and childcare voucher scheme. Please note , we can only contact candidates who have the right to work in the UK. Only successful interview candidates will be contacted.

RSMB is a specialist audience measurement company based in the Central London. We are looking for an IT Developer to join our IT Department. RSMB is one of the market leaders in TV audience measurement design, operation and quality control. The IT Developer is responsible for carrying out a variety of production and software development functions across all areas of RSMB’s business. These include: TV systems for BARB, Radio systems for RAJAR, RSMB’s Data analysis systems and RSMB’s Data Integration Business. The IT Developer will be expected to assist in a range of general duties within the department if and when required so to do.   Ideal candidate will have a number of the following attributes: Good working knowledge of Oracle SQL, PL/SQL or APEX Very good knowledge of VB/VB.NET Good knowledge of Microsoft Office This role requires acute attention to detail and the ability to understand new data sources, how to load and manipulate those using existing Oracle tools and systems developed by RSMB as well as help develop these systems further as the business grows and develops. It needs a team player who understands their key role in working for a small company and they should be conscientious and able to show initiative.   Salary This is a permanent position , to start ASAP with a salary of £35K - £45K per annum (and benefits) dependent upon experience and skillset. Benefits RSMB benefits including company pension scheme; private medical insurance, permanent health insurance, life insurance, season ticket loan and childcare voucher scheme. Please note , we can only contact candidates who have the right to work in the UK. Only successful interview candidates will be contacted.

GLOBAL CANOPY, OXFORD RESEARCHER- DATA PROJECTS FIXED TERM CONTRACT UNTIL MARCH 2021, FULL-TIME FROM £25,000 PER ANNUM, DEPENDING ON QUALIFICATIONS AND EXPERIENCE Global Canopy is an innovative environmental organisation that targets the market forces destroying tropical forests. Since 2001, we have been testing new approaches to tackling deforestation, and guiding companies, investors and governments worldwide to think differently about our planet's forests. This is a unique opportunity to be at the heart of an international team, who are breaking exciting new ground in the pursuit of more transparent and sustainable supply chains. The successful candidate will be an individual with a passion for innovation and teamwork, and experience of managing data, and developing databases. Global Canopy has and continues to build a significant database of corporate policies and risks associated with deforestation. As Researcher – Data projects, you will carry out database management and data analysis on these databases in order to support Global Canopy’s work engaging with companies to address deforestation. The successful candidate will support on developing the structure of Global Canopy’s databases, integrating, curating and managing the data – which is constantly being created and sourced from a range of places. The objective for this role will be to ensure the data is readily available and you will work to find innovative ways to query the data. The ultimate aim is to support the research on how companies do or don’t address deforestation. If you are an experienced and passionate about database management, manipulation and coding, specifically with SQL, R and Python and you have the ability to problem solve and identify opportunities for improvement in existing systems and research approaches, then we want to hear from you. For further details and the specification that is required for this role are described in more detail in our recruitment pack, which is available on our website provided below. https://www.globalcanopy.org/get-involved/jobs/researcher-data-projects   Global Canopy offers excellent benefits including 28 days holiday per year, plus bank holidays, generous pension contribution, healthcare cash back plan and flexible working.  To apply for the position, please send an up-to date CV and covering letter by email to jobs@globalcanopy.org . Applications will close at 9am on Tuesday 11 September 2019.

Childrensalon is an award-winning and leading multi-brand retailer for childrenswear. We were established in 1952 and were one of the first childrenswear retailer to enter the online space. Our amazing products and customer service have proven to be our key drivers of the business and we are now selling to customers all over the world. We have experienced significant growth over the past few years, and along the way we have amassed vast quantities of data that we are now keen to exploit. We currently have a great team of people providing standard business reports as well as any ad-hoc reporting required to the business. We are looking to take that to the next level with the creation of a fully-fledged BI function, which explores innovative solutions to advance data analytics in order to drive the business forward, keeping us at the forefront of technology. Responsibilities: Manage the workload of the BI team, ensuring that projects are on schedule and to specification, constantly improving what is already there; whilst mentoring the team in their own personal development Work with other departments to create monthly/weekly reports and other ad-hoc analysis to support their departmental strategy Understand our business and the many markets we operate in, using the data we have through analysis, presenting findings and recommendations to the key stakeholders Formulate the information we would need to develop our understanding of our sales channel, customers, products and markets; regularly performing data review on the different business areas Communicate key findings and analysis that will be helpful for department heads, understanding the audience and customising the information in a way they would understand and be able to utilise effectively Contribute to the development of data gathering channels in order to gain additional useful data or enrich the current data Identify relevant external data sources to support and enhance the evaluation and summary of the data results Keep up-to-date with industry information within retail, e-commerce as well as BI in order to suggest improvements or enhance our analytics Review key competitor regularly to assess and analyse potential impact on the company Requirements: We are looking for somebody who understands the challenges and opportunities that growth presents and can formulate and execute a BI strategy that will help us to achieve our objectives over the coming years. You will have gained experience in an e-commerce environment and have done data manipulation, data extraction, statistical analysis and forecasting Ideally you will have significant experience with Power BI (or another enterprise level BI platform), Google Analytics, and of course be an expert at Excel You’ll need to have great people skills as you will be liaising with stakeholders at all levels in the business to both determine their needs and to sell your own ideas to them. You will have experience in leading and managing a team You will have the ability to be agile and excel in a fast-changing environment You will have great attention to detail and enjoy problem-solving You will have shown evidence of commercial awareness within the retail industry, and be able to source and integrate third-party data to add value and context to our reporting, helping us to make those key decisions that will really drive the business forward As this is a new role, you will be forging a new path for the team and yourself, forming a yearly strategic plan for the role of BI and analytics within the company. Ideally you will have demonstrated your ability to take the initiative to formulate a strategic plan Childrensalon offers a highly competitive salary, company pension plan, health plan, subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #34 on the 2019 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.  Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

ARE YOU A BUDDING SYSTEMS ADMINISTRATOR WITH A STRONG CUSTOMER FOCUSED BACKGROUND? Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization. Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support. Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Junior Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere.  Responsibilities include: Installation, maintenance, and monitoring of physical and virtual Linux systems Maintenance of filesystems and storage infrastructure Upgrades, maintenance and configuration of an OMERO system Education of end users in the usage of an OMERO system REQUIREMENTS Experience with Linux based operating systems (CentOS/RHEL/Ubuntu) Excellent troubleshooting skills Experience dealing with end users and customer support PLUSES Experience with scientific applications Experience with configuration management (Ansible/Puppet/Salt) Experience with virtualization and container technologies (VMware/Xen/KVM/Docker) Experience with OMERO Experience with source code control systems (Git, Subversion, CVS, etc.) INTERESTED IN JOINING US? This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com

Job Title:   Lead Developer X 2 Competitive salary plus excellent benefits including location allowance, annual bonus and opportunity for green allowance About Good Energy One of the biggest things we can all do to tackle climate change is switch to clean power. At Good Energy, we’ve been giving people that choice since 1999. We supply thousands of homes and businesses with 100% renewable electricity, sourced from local, independent generators. And, by working with our customers, generators and investors, we’re achieving our purpose of powering a cleaner, greener future together.    We’re now beginning an exciting new chapter in our story, which will see us explore innovative ways to help more and more homes and businesses use clean, renewable power. To do this, we need talented people to join us. And that’s where you come in.  Join us and become part of a team whose day-to-day work contributes to building a more sustainable world for us all. About the role  We are currently seeking two Lead Developers that will provide leadership to our team of developers, driving continuous improvement, introducing and embedding industry good practice and managing individual performance and professional development. In this role you will deliver development capability for critical workflows and act as the point of escalation for all development work.      Reporting to the CTO you will develop and implement the developer strategy and business plans in close collaboration with key stakeholders, working closely and leading all developers in a way that supports high performance and engagement over the longer term. A large part of the role will be to work collaboratively with the Technical Architect and Portfolio Team to ensure our developers are working effectively with Scrum Teams.  You’ll work with the developers to identify areas for their development, continuously ensuring high performance of the team. You will also work closely with the Technical Architect to seek opportunities to introduce new technologies that will improve technical delivery and support implementation. You will own the direction and implementation of developer tooling and practices roadmap (including, but not limited to CI/CD, test-driven development, choice of development stacks), whilst managing risk in relation to the broader business. About you: With a 2:1 or First-class degree or equivalent in Computer Science, Software Engineering, Information Technology or similar technical degree, you will be a proactive individual with significant technical experience and interest in participating and growing a high performing development team. You will be able to demonstrate successfully leading, mentoring and developing a team of developers in a fast-paced, agile environment. Comfortable balancing your own deliverables and leading direct reports operating in a matrix managed structure. Strong understanding of Agile principles and implementations is essential to this role.   You will have a desire to continuously seek out improvements sourced from your own previous experience, suggestions from our developers as well as learning from the broader software development industry. You will be champion for growing a progressive, diverse and inclusive developer community and will participate in industry events to raise your profile. You will have demonstrable experience of delivering high quality code across a full stack, with a focus on front-end web development and have a background of developing on a javascript related web stack and integration technologies. Below you will find our purpose statement and our 4 values, which we aim to bring to life in all our actions at Good Energy. Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders. In addition to a competitive salary we also offer a wide range of benefits. Good Energy is based in Chippenham, Wiltshire. We’ve been here since the very beginning and are busy planning a new state-of-the-art headquarters to call our future home. We’re just a two-minute walk away from the train station, with fast connections to Bristol, Swindon and the surrounding area. Closing Date: Sunday 18th August 2019

Police Headquarters, Middlemoor, Exeter or Police Headquarters, Winfrith, Dorset (although regular attendance at Middlemoor, Exeter will be required).   Salary - The commencing salary will be up to £92,823 rising by yearly increments to a maximum of £100,431 per annum.  This salary includes a market supplement of £33,351 in addition to a basic Grade 12 salary (£59,472 to £67,080 per annum).  The market supplement will take effect from the date of appointment and will be reviewed after 36 months.   Applications are invited for the post of ICT Chief Technology Officer leading the ICT department across Devon and Cornwall and Dorset Police. The principal responsibility of the role will be to lead the ICT function across Devon and Cornwall and Dorset Police forces. To lead 100 staff and oversee significant contracts. To ensure the provision of operationally critical systems. To develop ICT strategies that help enable and support policing strategies.   To contribute at a senior level to both Forces.  For further details or an informal discussion please contact Head of ICT Andrew Bennington – 01202 006084 or Director of Finance and Resources Sandy Goscomb on 01392 226614.  If you are interested, you will need to complete an application form providing evidence, as detailed in the advertisement on our website, and also associated documents which you will find by visiting our website at: www.devon-cornwall.police.uk . CVs will not be accepted.  Completed applications should be submitted to: People Services Centre (Resourcing), Force HQ, Middlemoor, Exeter, EX2 7HQ Closing Date: 19 August 2019 Shortlisting Date: 22/23 August 2019 Assessment and Interview Date: 5/6 September 2019

Faculty: Information Technology School: Information Technology Full Time,Permanent Location: City Centre Campus Salary: £20,188 per annum + 5% Shift Allowance Closing Date: Thursday 11th July 2019 Interview Date: TBC Ref No: 042019-132-R Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”. We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework. You must have experience in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Working knowledge of Audio Visual technologies Knowledge of Apple and mobile operating systems You will need to have excellent interpersonal and customer facing skills. You will be required to work on a one-week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:   http://jobs.bcu.ac.uk/ Please note that this role is not capable of sponsorship under Tier 2 of the points-based system. Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.  

Job Purpose You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs.     Key Responsibilities   Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy.   Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS. Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications. Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions. Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support. Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data. Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data. Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems. Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements. Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers. Provide second line helpdesk support to assist the IT team.   Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained. Develop and maintain expertise in the Association’s software packages and applications. Visit other Impact sites, as required, to provide IT support. Provide support and training to staff in the use of Impact’s computer systems. Participate in cross-functional working groups and reviews. Develop and maintain an awareness of computer procedures throughout the Association.  

ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND? Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization. Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support. Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere.  Responsibilities include: Installation, maintenance, and monitoring of physical and virtual Linux systems Maintenance of filesystems and storage infrastructure Upgrades, maintenance and configuration of an OMERO system REQUIREMENTS Excellent troubleshooting skills Experience dealing with end users and customer support Experience with Linux based operating systems (CentOS/RHEL/Ubuntu) Experience with configuration management (Ansible/Puppet/Salt) Experience with virtualization and container technologies (VMware/Xen/KVM/Docker) PLUSES Experience with scientific applications Experience with OMERO Experience with source code control systems (Git, Subversion, CVS, etc.) INTERESTED IN JOINING US? This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com

Lead Developer Salary: Competitive + excellent benefits About us Changing the world is no easy task. But in 1999 that’s exactly what Good Energy set out to do. Its purpose is to enable people, in their homes and their businesses to play an important role in protecting their world from climate change, by providing access to locally sourced renewable energy. Fast forward 18 years and the business is now a key player in the renewable energy space, helping shape national debate & policy and enjoying hard earned business success, trebling revenues over last 5 years. The key to this success? Is the understanding that significant change can be achieved by individuals and businesses working together to make a difference at scale. “Together” has helped create a high performing team of over 325 passionate, skilled and motivated colleagues. “Together” has galvanised thousands of consumers, business customers and renewable suppliers. As part of aligning IT & Digitals’ delivery, the department is looking to work ever closer with the non-IT departments to provide a transparency, focused and Customer Promise based delivery service to Good Energy; making Good Energy a Lean enterprise. About the role The purpose of the role will be to provide leadership to all developers, driving continuous improvement, introducing and embedding industry good practice and managing individual developers’ performance and professional development.  Deliver development capability for critical workflows and act as the point of escalation for all development work. Working with the Technical Architect to seek opportunities to introduce new technologies, it will own the direction and implementation of developer tooling and the practices roadmap (including, but not limited to CI/CD, test-driven development and choice of development stacks). About you You will be a proactive individual with significant technical experience and interest in participating and growing a high performing development team. Comfortable balancing own deliverables and leading direct reports operating in a matrix managed structure, you will have a strong understanding of Agile principles and implementations. A desire to continuously seek out improvements sourced from their own experience, suggestions from the developers or good practice from the broader software development industry. A champion for growing a progressive, diverse and inclusive developer community. Participating in industry events to raise our profile. Behaviours - Works in a way which role models our values:  Straightforward We are straightforward in how we communicate with each other and get things done. Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together. Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders. In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Sunday 30th June 2019

We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members. Role requirements The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment. The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation. Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver. The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues. Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description. Further Information The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates. ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community. Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Job Description: The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.   Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:   Primary escalation point for all client hardware and software related needs Support client related operational tasks New client hardware imaging and deployments Application deployments and upgrades Windows XP/7/10 operating system support Business productivity and manufacturing application support Microsoft Office 2007/2010/2013/2016 etc ProE Site level Active Directory object management User, group and computer object management Support of Office 365 / Exchange Online related tasks Support of remote users Basic Windows server support Javalin ERP (currently running) Oracle EBS r12 ERP (future) Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines. Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.

Essential  Experience: 2 years’ experience in a similar role Designing conceptual and logical data models Developing SQL queries for data extraction. Power Bi Desktop (Power Query/DAX/Visualisations) Advanced DAX Power BI Distribution   Desirable Experience   SQL SSAS Power Apps SharePoint   Daily responsibilities: Ingesting data from a variety of data sources and performing required transformations using Power BI query within Power BI Desktop Creation and ownership of effective Power BI Data modelling in line with best practices. Development of advanced and effective DAX calculations Designing effective layouts using themes and report grids Utilizing the navigation features in Power BI (e.g. bookmarks, drill-through) to guide readers through a compelling data-driven story. Publishing reports via the Power BI service, managing them through distribution of apps and monitoring usage/data refreshes/security access Shaping an approach for governance and deployment of Power BI in large organizations, including advising on licensing, distribution/sharing, training and support. Ability to take client requirements, understand them and turn them into a powerful story told through engaging visuals in Power BI.   Agency:   UCA Consulting Contact Name:  Sendhu Ravi Contact Email:  sendhu@ucaconsulting.uk Telephone:  07899914994 Job Type:  Permanent  Location:  London Salary:  £40,000 - £55,000  

This is a full-time position based in Lightwater, Surrey Key responsibilities include the support of our existing operational system, and the design and delivery of new SQL based solutions to the business. Experience: You will have a strong academic background, ideally educated to degree level or with significant practical experience. A keen interest in Management Information is highly desirable for this role. Essential Skills: Write and optimize in-application SQL statements Ensure performance, security, and availability of databases Prepare and maintain documentation, for example technical specification data dictionary Handle common database procedures Write stored procedures Hands on experience in SSIS programming Support existing and further develop ETL solutions using SSIS Collaborate with other team members and stakeholders Assist with the development of Management Information solutions including MI DB modelling (Snowflake schema) Create, maintain and modify reports (SSRS) All candidates must be eligible to work in the UK.

AutoRek is a leading provider of financial controls, regulatory reporting and data management software. Established in 1994, we are a fast paced and innovative FinTech with a customer base made up of some of the world’s leading financial services companies and we continue to go from strength to strength.  We have some ambitious targets for the coming years including significant growth to our customer base and increasing our presence globally.  To achieve our objectives and to take our award-winning product to the next level, we know we need to build on our already fantastic and dedicated teams across the business.   We are now looking to expand our highly skilled and dedicated product development team and are looking for a number of driven and ambitious candidates to join our talented team. Overview of the role: AutoRek needs to do more than simply keep pace; we want to lead the way.  Our Edinburgh based Product Development team’s primary focus is to do just that.  They work to improve, innovate and develop AutoRek - our core financial management solution.  Working as part of a close-knit team, our Developers deliver software solutions either through creation of programs, configuration/customisation of platforms, or a combination of both.  This along with the capture & analysis of requirements is all part of the role.  Our Developers focus on technical solutions to the challenges facing our customers now and in the future.   Overview of responsibilities: requirements capture and documentation taking sole responsibility for designing (and documenting) innovative solutions or sub-sets of solutions at a moderately complex level & scale (small/medium projects, or significant modules in larger solutions) writing software or configuring and software platforms assisting others’ implementation in line with published designs problem solving / debugging responsibility for various activities throughout the s/w lifecycle (e.g. configuration/release management, testing, and documentation). working with end-clients in a variety of modes including pre-sales, testing/support, training, deployment/release, requirements analysis Technical Skills Required: Well-versed in use of all relevant components of Microsoft / Web development environment (and subject matter expert in several) including: C# + .NET Framework / .NET Core NET Razor, MVC, web forms SQL (in particular SQL Server, SSMS, SQL Profiler and related tools) TypeScript & JavaScript One or more JavaScript libraries such as JQuery, Angular, React or Vue HTML5, CSS (LESS), Bootstrap JSON, XML, XQuery and XPath. Development of cloud-hosted services based on Azure or AWS. Performance analysis & diagnostics techniques & tools such as PERFVIEW  Experience in troubleshooting infrastructure for Windows, IIS, SQL Server, Active Directory, clustered services, load balancing, authentication (SAML, SSO etc) a distinct advantage,  Additional Skills/Experience   At least 8 years in a Microsoft-based development environment. Relevant Microsoft certifications. Degree in computing-related or highly numerate subject preferred. Team player with a methodical and reliable approach to problem solving Experience in a Financial Services environment (preferable). Excellent communication skills – both verbal and written  Why AutoRek?   We offer a competitive salary, private healthcare, income protection and life cover.  In addition, we know that there is more to life and offer a supportive and flexible environment where team and community is key.   We want to support everyone in achieving their career aspirations and goals and understand our success is only determined by the success of our team.   Everyone across the business has the opportunity to drive innovation and we encourage the whole team to take an active part in progressing the business.     All this and not to mention a health and wellbeing programme, access to Pluralsight and other training resources, annual away day, and many other social activities throughout the year. If this sounds like a team you want to be part of, then apply today.   Please note only applicants progressing to the next stage will be contacted and invited to complete a coding test via HackerRank.  NO AGENCIES PLEASE

AutoRek is a leading provider of financial controls, regulatory reporting and data management software. Established in 1994, we are a fast paced and innovative FinTech with a customer base made up of some of the world’s leading financial services companies and we continue to go from strength to strength. We have some ambitious targets for the coming years including significant growth to our customer base and increasing our presence globally.  To achieve our objectives and to take our award-winning product to the next level, we know we need to build on our already fantastic and dedicated teams across the business.   We are now looking to expand our highly skilled and dedicated product development team and are looking for a number of driven and ambitious candidates to join our talented team. Overview of the role:   AutoRek needs to do more than simply keep pace; we want to lead the way.  Our Edinburgh based Product Development team’s primary focus is to do just that.  They work to improve, innovate and develop AutoRek - our core financial management solution. Working as part of a close-knit team, our Developers deliver software solutions either through creation of programs, configuration/customisation of platforms, or a combination of both.  This along with the capture & analysis of requirements is all part of the role.  Our Developers focus on technical solutions to the challenges facing our customers now and in the future. Overview of responsibilities: Requirements capture/analysis and documentation Design (and documenting) of own solutions or sub-sets of solutions Writing software and/or configuring software platforms Troubleshooting and debugging code Testing and analysis of test results Documentation – both technical and non-technical.  Technical Skills Required: Understands and can use all components of Microsoft / Web development environment including:  C# + .NET Framework / .NET Core ASP.NET Razor, MVC, web forms SQL (SQL Server especially) TypeScript & JavaScript One or more JavaScript libraries such as JQuery, Angular, React or Vue HTML5, CSS (LESS), Bootstrap  Experience in troubleshooting IT infrastructure related issues advantageous.   Additional Skills/Experience  At least 5 years in a Microsoft-based development environment. Relevant Microsoft certifications. Degree level education preferred Team player with a methodical and reliable approach to problem solving Experience in a Financial Services environment (preferable). Excellent communication skills – both verbal and written Why AutoRek? We offer a competitive salary, private healthcare, income protection and life cover.  In addition, we know that there is more to life and offer a supportive and flexible environment where team and community is key.   We want to support everyone in achieving their career aspirations and goals and understand our success is only determined by the success of our team.   Everyone across the business has the opportunity to drive innovation and we encourage the whole team to take an active part in progressing the business.    All this and not to mention a health and wellbeing programme, access to Pluralsight and other training resources, annual away day, and many other social activities throughout the year. If this sounds like a team you want to be part of, then apply today. Please note only applicants progressing to the next stage will be contacted and invited to complete a coding test via HackerRank.  NO AGENCIES PLEASE

AutoRek is a leading provider of financial controls, regulatory reporting and data management software. Established in 1994, we are a fast paced and innovative FinTech with a customer base made up of some of the world’s leading financial services companies and we continue to go from strength to strength. We have some ambitious targets for the coming years including significant growth to our customer base and increasing our presence globally.  To achieve our objectives and to take our award-winning product to the next level, we know we need to build on our already fantastic and dedicated teams across the business.   We are now looking to expand our highly skilled and dedicated product development team and are looking for a number of driven and ambitious candidates to join our talented team.  Overview of the role: AutoRek needs to do more than simply keep pace; we want to lead the way.  Our Edinburgh based Product Development team’s primary focus is to do just that.  They work to improve, innovate and develop AutoRek - our core financial management solution.  Working as part of a close-knit team, our Developers deliver software solutions either through creation of programs, configuration/customisation of platforms, or a combination of both.  This along with the capture & analysis of requirements is all part of the role.  Our Developers focus on technical solutions to the challenges facing our customers now and in the future.   Overview of responsibilities   Undertake specific assigned tasks e.g. bug fixes, small features and customisations. Running of automated and manual tests Developing knowledge of the AutoRek code base (or its related modules.) Developing knowledge of the primary Product Development tools, in particular SQLBUILD and the build process. Able to find and modify tools under guidance. Developing knowledge of key product processes, in particular code review, build, and use of version control. Technical Skills Required:   Basic understanding of components of Microsoft / Web development environment including:  C# + .NET Framework / .NET Core (or translatable skills from other environments) NET Razor, MVC, web forms SQL (SQL Server especially) TypeScript & JavaScript One or more JavaScript libraries such as JQuery, Angular, React or Vue HTML5, CSS   Additional Skills/Experience  At least 2 years in a Microsoft-based development environment. Relevant Microsoft certifications. Educated to degree level in a computing subject is preferred Team player with a methodical and reliable approach to problem solving Excellent communication skills – both verbal and written Why AutoRek? We offer a competitive salary, private healthcare, income protection and life cover.  In addition, we know that there is more to life and offer a supportive and flexible environment where team and community is key.   We want to support everyone in achieving their career aspirations and goals and understand our success is only determined by the success of our team.   Everyone across the business has the opportunity to drive innovation and we encourage the whole team to take an active part in progressing the business.    All this and not to mention a health and wellbeing programme, access to Pluralsight and other training resources, annual away day, and many other social activities throughout the year.  If this sounds like a team you want to be part of, then apply today. Please note only applicants progressing to the next stage will be contacted and invited to complete a coding test via HackerRank. NO AGENCIES PLEASE

Key Aspects of the Role: Demonstrate analytical and programming skills across a range of platforms. Ability to interpret requirements into working code. Agile Development Process. Strong problem solving skills. Develop, test and implement code to departmental standards. Produce just enough documentation and ensure proposed solutions are fit for purpose. Provide ad-hoc analysis and reports. Ensure that communication to the business is professional, clear and appropriate. Perform maintenance programming and correction of defects. Some international travel Willingness to learn new technology such as Artificial Intelligence, automation or robotics Work closely with other systems teams to ensure successful technical solution delivery   Essential Skills / Experience: C# WebAPI and/or WCF Microsoft SQL Server 2012+ / T-SQL & Stored Procedures   Desired Skills / Experience: Windows Forms Windows Presentation Foundation (WPF) Microsoft SQL Server Integration Services (SSIS) Microsoft Team Foundation Server (TFS) / GitAzureOracle PL-SQL Azure Oracle PL-SQL   Agency: UCA Consulting Contact Name: Sendhu Ravi Contact Email: sendhu@ucaconsulting.uk Telephone: 07899914994 Job Type: Permeant  Location: Nottinghamshire Salary: £50,000 - £70,000

Key Aspects of the Role: Demonstrate analytical and programming skills across a range of platforms. Ability to interpret requirements into working code. Agile Development Process. Strong problem solving skills. Develop, test and implement code to departmental standards. Produce just enough documentation and ensure proposed solutions are fit for purpose. Provide ad-hoc analysis and reports. Ensure that communication to the business is professional, clear and appropriate. Perform maintenance programming and correction of defects. Some international travel Willingness to learn new technology such as Artificial Intelligence, automation or robotics Work closely with other systems teams to ensure successful technical solution delivery   Essential Skills / Experience: C# WebAPI and/or WCF Microsoft SQL Server 2012+ / T-SQL & Stored Procedures   Desired Skills / Experience: Windows Forms Windows Presentation Foundation (WPF) Microsoft SQL Server Integration Services (SSIS) Microsoft Team Foundation Server (TFS) / GitAzureOracle PL-SQL Azure Oracle PL-SQL Agency: UCA Consulting Contact Name: Sendhu Ravi Contact Email: sendhu@ucaconsulting.uk Telephone: 07899914994 Job Type: Permeant  Location: Nottinghamshire Salary: £50,000 - £70,000

Key Aspects of this role: Ability to interpret requirements into working code. Continually improve skills, utilising provided training materials, and seek to expand business knowledge. Agile Development Process. Develop, test and implement code to departmental standards. Work to plans / deadlines provided, escalating issues as appropriate. Provide ad-hoc analysis and reports. Ensure that communication to the business is professional, clear and appropriate. Perform maintenance programming and correction of defects.   Essential Skills / Experience: C# / ASP.Net Microsoft SQL Server 2012+ / T-SQL & Stored Procedures HTML 5 / CSS3 Javascript Desirable Skills / Experience: Javascript Frameworks: jQuery / AngularJS / React / React Native ASP.Net Core MVC ASP.Net WebAPI Microsoft SQL Server Integration Services (SSIS) Microsoft Team Foundation Server (TFS) / Git Oracle PL-SQL   Agency: UCA Consulting Contact Name: Sendhu Ravi Contact Email: sendhu@ucaconsulting.uk Telephone: 07899914994 Job Type: Permeant  Location: Nottinghamshire Salary: £45,000 - £70,000  

Developer Guild Leader Salary: Competitive + excellent benefits About us Changing the world is no easy task. But in 1999 that’s exactly what Good Energy set out to do. Its purpose is to enable people, in their homes and their businesses to play an important role in protecting their world from climate change, by providing access to locally sourced renewable energy. Fast forward 18 years and the business is now a key player in the renewable energy space, helping shape national debate & policy and enjoying hard earned business success, trebling revenues over last 5 years. The key to this success? Is the understanding that significant change can be achieved by individuals and businesses working together to make a difference at scale. “Together” has helped create a high performing team of over 325 passionate, skilled and motivated colleagues. “Together” has galvanised thousands of consumers, business customers and renewable suppliers. As part of aligning IT & Digitals’ delivery, the department is looking to work ever closer with the non-IT departments to provide a transparency, focused and Customer Promise based delivery service to Good Energy; making Good Energy a Lean enterprise. About the role The purpose of the role will be to provide leadership to all developers, driving continuous improvement, introducing and embedding industry good practice and managing individual developers’ performance and professional development.  Deliver development capability for critical workflows and act as the point of escalation for all development work. Working with the Technical Architect to seek opportunities to introduce new technologies, it will own the direction and implementation of developer tooling and the practices roadmap (including, but not limited to CI/CD, test-driven development and choice of development stacks). About you You will be a proactive individual with significant technical experience and interest in participating and growing a high performing development team. Comfortable balancing own deliverables and leading direct reports operating in a matrix managed structure, you will have a strong understanding of Agile principles and implementations. A desire to continuously seek out improvements sourced from their own experience, suggestions from the developers or good practice from the broader software development industry. A champion for growing a progressive, diverse and inclusive developer community. Participating in industry events to raise our profile. Behaviours - Works in a way which role models our values:  Straightforward We are straightforward in how we communicate with each other and get things done. Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together. Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders. In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Sunday 17th March 2019

Scrum Product Owner Salary – Competitive + excellent benefits About Good Energy: One of the biggest things we can all do to tackle climate change is switch to clean power. At Good Energy, we’ve been giving people that choice since 1999. We supply thousands of homes and businesses with 100% renewable electricity, sourced from local, independent generators. And, by working with our customers, generators and investors, we’re achieving our purpose of powering a cleaner, greener future together.    We’re now beginning an exciting new chapter in our story, which will see us explore innovative ways to help more and more homes and businesses use clean, renewable power. To do this, we need talented people to join us. And that’s where you come in. Join us and become part of a team whose day-to-day work contributes to building a more sustainable world for us all. About the role The Scrum Product Owner (SPO) will need to understand a requested Products Features, define and prioritise work in the team backlog with focus on risk reduction and value delivery. The PO has a significant role in quality control. The role will work with other Scrum Product Owners to ensure interdependencies are identified and actively managed, whilst ensuring stories are validated and ensuring these meet acceptance criteria and has appropriate, persistent acceptance tests. In addition, the role will work with Technical Architects and Leads to assist with decision-making and sequencing of critical technological changes. About You With previous experience working within an Agile team environment, you will be able to interpret requirements from stakeholders and work with development teams to effectively describe work required to meet them. You will be a team player with good interpersonal and communication skills, coupled with a high attention to detail and exceptional technical knowledge. With demonstrable experience of translating complex issues and information into simple, key messages and actions, you will have previously built and maintained strong business relationships. In addition, the ability to interpret, analyse and present appropriate data across all organisational levels will be an essential criteria for this role. Works in a way which role models our purpose & values: Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Wednesday 13th March 2019

An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do. This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include: Ensuring our business developments are supported by appropriate IT solutions; providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters; maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals; developing expertise in IT/IS systems and acting as a resource and provider of expertise to users. In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint. So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services. Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below. Application details: To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the  job description and person specification . We need to receive this by no later than  5pm   on Thursday 14 March 2019.     Please email your application documents to:   recruitment@valuationtribunal.gov.uk The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds . Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.

Scrum Product Owner – (9 – 12 month FTC) Salary – Competitive + excellent benefits About Good Energy: One of the biggest things we can all do to tackle climate change is switch to clean power. At Good Energy, we’ve been giving people that choice since 1999. We supply thousands of homes and businesses with 100% renewable electricity, sourced from local, independent generators. And, by working with our customers, generators and investors, we’re achieving our purpose of powering a cleaner, greener future together.    We’re now beginning an exciting new chapter in our story, which will see us explore innovative ways to help more and more homes and businesses use clean, renewable power. To do this, we need talented people to join us. And that’s where you come in. Join us and become part of a team whose day-to-day work contributes to building a more sustainable world for us all. About the role The role will support the Agile team’s Product Lead, Technical Lead and other stakeholders by understanding and analysing requested Product Features, defining user stories and prioritising the team’s backlog with the focus on value delivery and risk reduction. A key part if the role will be to act as the point of contact for interfacing with key stakeholders related to the user stories. You will also support the analysis, creation and elaboration of business requirements and user stories in order to scope work necessary to deliver requested features. In addition, you will be responsible for prioritising and continuously refining the team’s backlog that includes defects and technical debt, with a focus on value, time and other interdependencies. About You With previous experience working within an Agile team environment, you will be able to interpret requirements from stakeholders and work with development teams to effectively describe work required to meet them. You will be a team player with good interpersonal and communication skills, coupled with a high attention to detail and exceptional technical knowledge. With demonstrable experience of translating complex issues and information into simple, key messages and actions, you will have previously built and maintained strong business relationships. In addition, the ability to interpret, analyse and present appropriate data across all organisational levels will be an essential criteria for this role. Works in a way which role models our purpose & values: Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together. Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; we are just a two minute walk from Chippenham train station and within easy reach of surrounding towns and communities. So if you’d like to be part of this multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.  Please send a copy of your CV and a covering letter stating your experience and suitability for the role to  jobs@goodenergy.co.uk . By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your   personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted. Closing date: Wednesday 13th March 2019

Salary: £157.50 - £293.63 p/w Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break Total hours per week: 37.50 Duration: 24 Months Start Date: ASAP About Good Energy Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change. Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions. Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone. The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation. Apprenticeship summary Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets. Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to: New user accounts setup (Active Directory/Exchange/Shortel telephony etc.) Account permission modification (In line with approval process) Remote deployment of software packages Account retirement in accordance with leaver’s procedures Provide application support including, but not limited to: Responding to user queries Investigating application errors Escalate tickets to Senior Service Desk Analyst as required Self-Manage assigned activities Support the Service Desk and Governance Lead Provide, to support Service Desk ticket resolution Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload Contribute to the creation, maintenance and continual improvement of service desk processes/documentation At all times follow and support all relevant departmental policies, guidelines, processes and other documentation Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself Support the IT & Digital Department in other activities Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues Requirements and prospects Desired skills A passion for developing your Hardware/Software diagnosis and troubleshooting skills Self-starter capability Strong verbal and written communication skills Experience of gathering key information to allow decisions to be taken Attention to detail Team player with strong interpersonal skills Ability to promote a professional perception of the department to others Ability to prioritise a varied and demanding workload to hit agreed deadlines Confidence getting to grips with unfamiliar IT applications and software Adaptability: able to thrive in an evolving work environment Ability to work under pressure during times of high calls volumes and high impacting incidents. Experience with Windows 7 and Windows 10 Personal qualities   Works in a way which role models our purpose & values: Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders Desired qualifications Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English. All applicants will be required to complete initial assessments in Maths and English. Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment. Future prospects May lead to permanent employment for the right candidate on completion of the apprenticeship. An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms. Things to consider Driving licence preferable but not essential You must be able to get to and from the place of work and college in a timely manner Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course Closing Date: Wednesday 2nd January 2019