Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.
What's in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community Â
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jun 19, 2018
Full time
Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.
What's in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community Â
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Sport England is a public body and invests more than £300 million of National Lottery and government money each year into projects and programmes that help people get active and play sport.
Our vision is that everyone in England, regardless of age, background or level of ability, feels able to engage in sport and physical activity. To achieve this vision our ambitious new strategy Towards an Active Nation sets out to transform sport and physical activity in England, so that millions more people can benefit from being active.
An exciting opportunity has arisen in our team in London for a Senior Desktop Support Analyst to help deliver excellent, customer-focussed 1st and 2nd line support for IT requests, incidents and queries directed to the Senior Desktop Service Desk as well as project support, such as Office 365, Windows 10 and hardware rollouts.
We are looking for someone with proven experience of providing successful 1st and 2nd line IT support of mobile devices (iPads and iPhones), desk side hardware and software which includes Microsoft products, Citrix and LANDesk. You will have demonstrable customer service skills and be a team player who understands the importance of sharing information and support team members and communicate effectively across the team and with customers.
If you think your skills and experience would be a good fit, we would love to hear from you.
In return we offer an attractive salary and benefits package.
Jun 11, 2018
Full time
Sport England is a public body and invests more than £300 million of National Lottery and government money each year into projects and programmes that help people get active and play sport.
Our vision is that everyone in England, regardless of age, background or level of ability, feels able to engage in sport and physical activity. To achieve this vision our ambitious new strategy Towards an Active Nation sets out to transform sport and physical activity in England, so that millions more people can benefit from being active.
An exciting opportunity has arisen in our team in London for a Senior Desktop Support Analyst to help deliver excellent, customer-focussed 1st and 2nd line support for IT requests, incidents and queries directed to the Senior Desktop Service Desk as well as project support, such as Office 365, Windows 10 and hardware rollouts.
We are looking for someone with proven experience of providing successful 1st and 2nd line IT support of mobile devices (iPads and iPhones), desk side hardware and software which includes Microsoft products, Citrix and LANDesk. You will have demonstrable customer service skills and be a team player who understands the importance of sharing information and support team members and communicate effectively across the team and with customers.
If you think your skills and experience would be a good fit, we would love to hear from you.
In return we offer an attractive salary and benefits package.
We are looking for a bright, energetic graduate preferably with up to 2 years relevant experience.
You would be joining an existing experienced team with years of expertise to share.
You should have a passion for programming, with an inquiring mind and be able to work both as a team member and on your own.
Skills and Experience (Required)
Computer science degree
2 to 3 years’ development experience
Gain fintech & FX systems experience
Skills and Experience (Preferred)
Financial systems messaging technology
Pivotal Gemfire / Apache Geode, or alternatively experience with Hazelcast or Ignite (open source) or Tibco RV (commercial)
Designing & developing C# or Java services
Log4Net
SQL Server
SQL stored procedures
Team Foundation Server (TFS) build scripts
TFS release scripts
TFS test scripts
Windows Forms development
Vim or GVim
UNIX / LINUX exposure
About the role:
You will be working in a team of four and will be working on a range of projects.
About the Company:
Established for over 20 years as an IT solution centre, we have a number of vertical market applications and work for a diverse customer base. Our continued growth and plans for future expansion means we need more staff with skills to help us grow and who will grow with us.
Performance and results are our most important measure and we are keen for staff to advance, whether through improving technical skills or getting involved in other areas of the business
Please Note:
Applications will only be accepted from UK residents, willing to re-locate or commute to Romford and with the right to work in the UK. Remote working is not an option.
Jun 04, 2018
Full time
We are looking for a bright, energetic graduate preferably with up to 2 years relevant experience.
You would be joining an existing experienced team with years of expertise to share.
You should have a passion for programming, with an inquiring mind and be able to work both as a team member and on your own.
Skills and Experience (Required)
Computer science degree
2 to 3 years’ development experience
Gain fintech & FX systems experience
Skills and Experience (Preferred)
Financial systems messaging technology
Pivotal Gemfire / Apache Geode, or alternatively experience with Hazelcast or Ignite (open source) or Tibco RV (commercial)
Designing & developing C# or Java services
Log4Net
SQL Server
SQL stored procedures
Team Foundation Server (TFS) build scripts
TFS release scripts
TFS test scripts
Windows Forms development
Vim or GVim
UNIX / LINUX exposure
About the role:
You will be working in a team of four and will be working on a range of projects.
About the Company:
Established for over 20 years as an IT solution centre, we have a number of vertical market applications and work for a diverse customer base. Our continued growth and plans for future expansion means we need more staff with skills to help us grow and who will grow with us.
Performance and results are our most important measure and we are keen for staff to advance, whether through improving technical skills or getting involved in other areas of the business
Please Note:
Applications will only be accepted from UK residents, willing to re-locate or commute to Romford and with the right to work in the UK. Remote working is not an option.
Due to our continued growth we are looking for a new IT Engineer to join our IT team in Darlington.
We are looking for a bright and motivated IT Engineer, who is looking for a challenge. The successful candidate will be a confident communicator with the ability to focus on tasks and provide results.
The role will involve working in a small team and is responsible primarily for delivering project work for the IT department and is responsible for the day-to-day operation of JBW's IT and Telecoms infrastructure, including: LAN and WAN configuration; configuration and management of virtual servers, firewalls etc; incident response; asset management; supplier liaison and procurement; SQL; report production; implementation of change requests and new projects, while ensuring that the department meets its service level objectives. This role is also a point of contact for providing hands-on and remote technical support to the company's user base.
Qualifications & Skills:
Minimum 4 years of commercial experience providing 1st and 2nd line support to business end-users in a heterogenous, primarily Windows, Active Directory environment (also including Mac and Linux) including users of Office, Outlook and Chrome
Good understanding of networking principles, including TCP/IP coupled with an understanding of Windows/Linux based servers
Ability to correctly prioritise work, handle a range of different concurrent issues and handle user enquiries efficiently
Knowledge of standards compliance, data protection and corporate/government security concerns (e.g. ISO 27001 and PCI-DSS)
Excellent SQL writing skills, with data extraction and report writing experience
Sound technical knowledge of IT security tools, networking protocols, software and hardware devices, firewall and VPN configuration, access control, encryption, backups, security threats and defences
Willingness to learn and keep abreast of new technology, to adapt to rapid change, to share knowledge, the ability to work on your own initiative and a focus on completing assigned work in a busy environment are all essential skills for this role
May 30, 2018
Full time
Due to our continued growth we are looking for a new IT Engineer to join our IT team in Darlington.
We are looking for a bright and motivated IT Engineer, who is looking for a challenge. The successful candidate will be a confident communicator with the ability to focus on tasks and provide results.
The role will involve working in a small team and is responsible primarily for delivering project work for the IT department and is responsible for the day-to-day operation of JBW's IT and Telecoms infrastructure, including: LAN and WAN configuration; configuration and management of virtual servers, firewalls etc; incident response; asset management; supplier liaison and procurement; SQL; report production; implementation of change requests and new projects, while ensuring that the department meets its service level objectives. This role is also a point of contact for providing hands-on and remote technical support to the company's user base.
Qualifications & Skills:
Minimum 4 years of commercial experience providing 1st and 2nd line support to business end-users in a heterogenous, primarily Windows, Active Directory environment (also including Mac and Linux) including users of Office, Outlook and Chrome
Good understanding of networking principles, including TCP/IP coupled with an understanding of Windows/Linux based servers
Ability to correctly prioritise work, handle a range of different concurrent issues and handle user enquiries efficiently
Knowledge of standards compliance, data protection and corporate/government security concerns (e.g. ISO 27001 and PCI-DSS)
Excellent SQL writing skills, with data extraction and report writing experience
Sound technical knowledge of IT security tools, networking protocols, software and hardware devices, firewall and VPN configuration, access control, encryption, backups, security threats and defences
Willingness to learn and keep abreast of new technology, to adapt to rapid change, to share knowledge, the ability to work on your own initiative and a focus on completing assigned work in a busy environment are all essential skills for this role
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
C# Web Application Developer, Swindon, Salary to 50k + 8% Pension + Private Medical. Strategic Maintenance Planning (SMP) Ltd. has gained considerable experience and reputation in the last 21 years, providing state of the art Maintenance Management solutions globally, to a number of blue-chip clients. We are offering a superb opportunity at this exciting time of business growth for a full-time ‘C# Web Application Developer’.
If you’re looking for a fast paced, agile environment working on projects for blue chip organisations then we have an outstanding opportunity for the right talent.
JOB DESCRIPTION / MAIN PURPOSE
The successful candidate is responsible for the provision and development of our company’s computerised maintenance management software (CMMS). The post reports to the IT Director but works closely with other developers, forming a close team.
KEY RESPONSIBILITIES
Providing Web Application Development for our software, by becoming an expert in all aspects of the application;
Delivering support to existing customer users and investigating and resolving application errors, data discrepancies and queries;
Developing, where agreed and feasible, customisations to the application;
Working with the IT function and customers in identifying and proposing application system changes, better uses, enhancements and development.
KEY TASKS
Provide Web Application Development within an Agile environment for our software;
Ensure all work is carried out and documented in accordance with required standards, methods and procedures;
Provide correct responses to requests for support by means of for example: making modifications to system parameters, developing work-a-rounds or site specific enhancements, reconfiguring systems, changing operating procedures, producing additional documentation, or escalating requests;
Document work, take part in user meetings and assist in presenting issues and solutions;
Define acceptance tests for new or changed functionality.
QUALIFICATIONS AND EXPERIENCE
Essential
C#
ASP.Net
Ajax
CSS
SQL
Java Script
MS Visual Studio
MS SQL
Desirable
Qualifications although important are not as essential as proving competency when programming in the languages detailed previously.
Previous experience developing maintenance management, financial or ERP software will yield an advantage.
May 03, 2018
Full time
C# Web Application Developer, Swindon, Salary to 50k + 8% Pension + Private Medical. Strategic Maintenance Planning (SMP) Ltd. has gained considerable experience and reputation in the last 21 years, providing state of the art Maintenance Management solutions globally, to a number of blue-chip clients. We are offering a superb opportunity at this exciting time of business growth for a full-time ‘C# Web Application Developer’.
If you’re looking for a fast paced, agile environment working on projects for blue chip organisations then we have an outstanding opportunity for the right talent.
JOB DESCRIPTION / MAIN PURPOSE
The successful candidate is responsible for the provision and development of our company’s computerised maintenance management software (CMMS). The post reports to the IT Director but works closely with other developers, forming a close team.
KEY RESPONSIBILITIES
Providing Web Application Development for our software, by becoming an expert in all aspects of the application;
Delivering support to existing customer users and investigating and resolving application errors, data discrepancies and queries;
Developing, where agreed and feasible, customisations to the application;
Working with the IT function and customers in identifying and proposing application system changes, better uses, enhancements and development.
KEY TASKS
Provide Web Application Development within an Agile environment for our software;
Ensure all work is carried out and documented in accordance with required standards, methods and procedures;
Provide correct responses to requests for support by means of for example: making modifications to system parameters, developing work-a-rounds or site specific enhancements, reconfiguring systems, changing operating procedures, producing additional documentation, or escalating requests;
Document work, take part in user meetings and assist in presenting issues and solutions;
Define acceptance tests for new or changed functionality.
QUALIFICATIONS AND EXPERIENCE
Essential
C#
ASP.Net
Ajax
CSS
SQL
Java Script
MS Visual Studio
MS SQL
Desirable
Qualifications although important are not as essential as proving competency when programming in the languages detailed previously.
Previous experience developing maintenance management, financial or ERP software will yield an advantage.
We are looking for a bright, energetic individual preferably with up to 2 years IT helpdesk experience.
You would be joining an existing team and will be working on a mix of network, Microsoft server, Exchange, Security, Anti-Virus, SQL, bespoke and third party applications. You will be involved in all aspects of support, including telephone and remote dial up, onsite support, testing and deployment.
You should have a passion for IT and how it makes a difference to the way people work. This is your chance to work within a highly experienced team with plenty of knowledge and skills to share.
Skills and Experience (Required)
Microsoft or similar Server Qualifications • Excellent problem solving skills • Excellent written and spoken English
Skills and Experience (Preferred)
Server 2016 / 2012 / 2008
Windows 10/7/XP
Exchange
SQL
Sophos
WatchGuard
TeamViewer
Crystal Reports
Computer Science or another numerate degree
Responsibilities will typically include:
installing and configuring computer systems;
monitoring and maintaining computer systems and networks;
logging and managing support requests;
prioritising and managing several open cases at one time;
talking staff / clients through a series of actions - either face-to-face or over the telephone;
troubleshooting system problems and diagnosing and solving software faults;
finding solutions to problems;
escalating and managing issues through to resolution with the appropriate vendor;
distributing the latest software releases, service packs or patches to the appropriate customers;
providing support documentation, including procedural documentation;
following diagrams and written instructions to repair a fault or set up a system;
running network applications to support system and users;
supporting new applications;
setting up new users;
responding within agreed time limits to call-outs;
testing / evaluating new technology
About the role:
You will be working in a team of four and will be working on a combination of Microsoft systems, bespoke systems, third party systems including Sage, migrations of legacy systems to new platforms and completely new solutions.
Apr 20, 2018
Full time
We are looking for a bright, energetic individual preferably with up to 2 years IT helpdesk experience.
You would be joining an existing team and will be working on a mix of network, Microsoft server, Exchange, Security, Anti-Virus, SQL, bespoke and third party applications. You will be involved in all aspects of support, including telephone and remote dial up, onsite support, testing and deployment.
You should have a passion for IT and how it makes a difference to the way people work. This is your chance to work within a highly experienced team with plenty of knowledge and skills to share.
Skills and Experience (Required)
Microsoft or similar Server Qualifications • Excellent problem solving skills • Excellent written and spoken English
Skills and Experience (Preferred)
Server 2016 / 2012 / 2008
Windows 10/7/XP
Exchange
SQL
Sophos
WatchGuard
TeamViewer
Crystal Reports
Computer Science or another numerate degree
Responsibilities will typically include:
installing and configuring computer systems;
monitoring and maintaining computer systems and networks;
logging and managing support requests;
prioritising and managing several open cases at one time;
talking staff / clients through a series of actions - either face-to-face or over the telephone;
troubleshooting system problems and diagnosing and solving software faults;
finding solutions to problems;
escalating and managing issues through to resolution with the appropriate vendor;
distributing the latest software releases, service packs or patches to the appropriate customers;
providing support documentation, including procedural documentation;
following diagrams and written instructions to repair a fault or set up a system;
running network applications to support system and users;
supporting new applications;
setting up new users;
responding within agreed time limits to call-outs;
testing / evaluating new technology
About the role:
You will be working in a team of four and will be working on a combination of Microsoft systems, bespoke systems, third party systems including Sage, migrations of legacy systems to new platforms and completely new solutions.
EUREKA is a intergovernmental network whose aim is to enhance European competitiveness by facilitating innovation between SME, large industry, research institutes and universities. To support our mission the EUREKA Secretariat, based in Brussels, is looking for a
Graphic/UX designer & web developer
The Graphic/UX designer & web developer works closely with our communications team to conceptualize original ideas that bring simplicity, relevancy and user friendliness to EUREKA's websites to create amazing user experiences.
Other responsibilities include working with internal business partners to gather requirements, prototype, architect, implement/improve web front end solutions, performing quality reviews, triaging and fixing operational issues.
The Graphic/UX designer/developer must have an eye for clean and artful design, possess superior UI/UX skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into visually pleasing, intuitive, and functional user interfaces.
RESPONSIBILITIES
UX/UI Design:
Execute all visual storytelling stages from concept to final hand-off to development engineering
Conceptualize original website design ideas that ensure impactful communication and superb user experience
Collaborate with back-end developers to improve usability of EUREKA platforms
Website development:
Use mark-up languages to build, maintain, improve functional and easy-to-use websites and SAAS platforms
Integrating data from various back-end services (Content Management Systems and databases)
Work with the communications team to develop and deliver creative content, digital branding and social media
Set up, track and review SEO referencing and web site analytics
QUALIFICATIONS AND SKILLS
Proven experience as a UX and/or UI Designer, Web Designer or similar role & up-to-date with the latest relevant trends, techniques, and technologies
Excellent visual design skills with sensitivity to user- system interaction & proficiency in graphic and wire- framing tools
Familiarity with Bootstrap and AngularJS frameworks,
APIs, CMS and operational in HTML, CSS and JavaScript.
We seek someone genuinely excited to help EUREKA develop a roadmap for true digital communication & collaboration; who is passionate about solving problems creatively and effectively; who is self-driven and energized by being able to work from ideation to solutions.
You hold a Bachelor in UX/UI/Web development or related fields and 3 to 5 years experience (relevant certifications is a definitive +)
You thrive working in a fast-paced multicultural & agile environment.
SALARY AND CONDITIONS
Competitive package in line with your skills & experience
We strongly live by the values of trust, transparency, passion, creativity, autonomy, collaboration, work- life balance and diversity across all our teams and our whole ecosystem of customers and partners.
APPLICATION
Please send your application (CV and covering letter) to jobs@eurekanetwork.org, with the subject line your full name and the job title ‘Graphic/UX designer & web developer’. By sending your application, you expressly consent to your diplomas and references being verified.
EUREKA Secretariat is an Equal Opportunity employer.
Apr 10, 2018
Full time
EUREKA is a intergovernmental network whose aim is to enhance European competitiveness by facilitating innovation between SME, large industry, research institutes and universities. To support our mission the EUREKA Secretariat, based in Brussels, is looking for a
Graphic/UX designer & web developer
The Graphic/UX designer & web developer works closely with our communications team to conceptualize original ideas that bring simplicity, relevancy and user friendliness to EUREKA's websites to create amazing user experiences.
Other responsibilities include working with internal business partners to gather requirements, prototype, architect, implement/improve web front end solutions, performing quality reviews, triaging and fixing operational issues.
The Graphic/UX designer/developer must have an eye for clean and artful design, possess superior UI/UX skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into visually pleasing, intuitive, and functional user interfaces.
RESPONSIBILITIES
UX/UI Design:
Execute all visual storytelling stages from concept to final hand-off to development engineering
Conceptualize original website design ideas that ensure impactful communication and superb user experience
Collaborate with back-end developers to improve usability of EUREKA platforms
Website development:
Use mark-up languages to build, maintain, improve functional and easy-to-use websites and SAAS platforms
Integrating data from various back-end services (Content Management Systems and databases)
Work with the communications team to develop and deliver creative content, digital branding and social media
Set up, track and review SEO referencing and web site analytics
QUALIFICATIONS AND SKILLS
Proven experience as a UX and/or UI Designer, Web Designer or similar role & up-to-date with the latest relevant trends, techniques, and technologies
Excellent visual design skills with sensitivity to user- system interaction & proficiency in graphic and wire- framing tools
Familiarity with Bootstrap and AngularJS frameworks,
APIs, CMS and operational in HTML, CSS and JavaScript.
We seek someone genuinely excited to help EUREKA develop a roadmap for true digital communication & collaboration; who is passionate about solving problems creatively and effectively; who is self-driven and energized by being able to work from ideation to solutions.
You hold a Bachelor in UX/UI/Web development or related fields and 3 to 5 years experience (relevant certifications is a definitive +)
You thrive working in a fast-paced multicultural & agile environment.
SALARY AND CONDITIONS
Competitive package in line with your skills & experience
We strongly live by the values of trust, transparency, passion, creativity, autonomy, collaboration, work- life balance and diversity across all our teams and our whole ecosystem of customers and partners.
APPLICATION
Please send your application (CV and covering letter) to jobs@eurekanetwork.org, with the subject line your full name and the job title ‘Graphic/UX designer & web developer’. By sending your application, you expressly consent to your diplomas and references being verified.
EUREKA Secretariat is an Equal Opportunity employer.
Overview
The Technical Support Engineer is responsible to demonstrate exemplary professionalism and will draw upon his/her problem solving, critical thinking and technical skills to analyse and resolve customer challenges, develop best practice methods, and ensure customer success.
Primary Responsibilities
Analyse, diagnose, and resolve software and configuration issues in complex multi-tiered application environments both in the customers environment as well as in the iManage Private Cloud
Develop and maintain a deep technical knowledge of iManage products
Effectively collaborate with customer engineers and system integrators to support complex system deployment projects
Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies
Develop, document, and publish best practice methods, technical white papers, blogs, and solutions
Position Requirements
Bachelor’s degree in computer science or information technology related major required.
Advanced Knowledge of mobile connectivity solutions including Apple iOS application
Proven ability of TCP/IP networking concepts and configuration, with the ability to troubleshoot the system, connectivity issues
Working knowledge of SQL database technologies
Knowledge of web technologies such as Microsoft IIS and Apache Tomcat, XML, HTML, JavaScript and /or VB Script
MCSE, MCP or MCSA certification is highly desirable
Mar 27, 2018
Full time
Overview
The Technical Support Engineer is responsible to demonstrate exemplary professionalism and will draw upon his/her problem solving, critical thinking and technical skills to analyse and resolve customer challenges, develop best practice methods, and ensure customer success.
Primary Responsibilities
Analyse, diagnose, and resolve software and configuration issues in complex multi-tiered application environments both in the customers environment as well as in the iManage Private Cloud
Develop and maintain a deep technical knowledge of iManage products
Effectively collaborate with customer engineers and system integrators to support complex system deployment projects
Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies
Develop, document, and publish best practice methods, technical white papers, blogs, and solutions
Position Requirements
Bachelor’s degree in computer science or information technology related major required.
Advanced Knowledge of mobile connectivity solutions including Apple iOS application
Proven ability of TCP/IP networking concepts and configuration, with the ability to troubleshoot the system, connectivity issues
Working knowledge of SQL database technologies
Knowledge of web technologies such as Microsoft IIS and Apache Tomcat, XML, HTML, JavaScript and /or VB Script
MCSE, MCP or MCSA certification is highly desirable
Our role:
Black Sun is a digital communications agency and we are looking for an ambitious individual, with some frontline IT support experience, who is looking for their next big role. Our role encompasses all aspects of hardware and software support, a broad range of IT administrative tasks, provisioning and staff support. So this role is only suitable to those who are motivated and willing to get stuck in and learn, who have big ambitions, and a real interest in all things digital!
What we are looking for:
> Someone with demonstrable front line support experience
> Desktop support skills in Windows 7 and 10, Mac OSX, MS Office Suite and Adobe Cloud applications
> Good troubleshooting skills and logical analytical manner when problem solving
> Basic networking skills would be beneficial (but isn't essential)
> Experience of Powershell scripting would be an advantage
> Someone who has great communications skills and can prove that they can build positive working relationships with colleagues
A bit about us:
We are one of the UK's leading Digital and Communications agencies based in the beautiful grounds of Fulham Palace, London. We are an award winning, fast growing agency with over 90 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a wide range of multi-media communications projects. You can find more information about us here: https://www.blacksunplc.com
What's in it for you:
> We have a seriously talented bunch of people who want to share their skills to help you develop your own
> We believe in rewarding great work with fast career-progression opportunities, great pay and added benefits
> Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
> And we like to have fun along the way with an active social calendar, sports activities, bake-offs...and a joint breakfast every Friday. But don't take our word for it, come and see for yourself!
Mar 09, 2018
Full time
Our role:
Black Sun is a digital communications agency and we are looking for an ambitious individual, with some frontline IT support experience, who is looking for their next big role. Our role encompasses all aspects of hardware and software support, a broad range of IT administrative tasks, provisioning and staff support. So this role is only suitable to those who are motivated and willing to get stuck in and learn, who have big ambitions, and a real interest in all things digital!
What we are looking for:
> Someone with demonstrable front line support experience
> Desktop support skills in Windows 7 and 10, Mac OSX, MS Office Suite and Adobe Cloud applications
> Good troubleshooting skills and logical analytical manner when problem solving
> Basic networking skills would be beneficial (but isn't essential)
> Experience of Powershell scripting would be an advantage
> Someone who has great communications skills and can prove that they can build positive working relationships with colleagues
A bit about us:
We are one of the UK's leading Digital and Communications agencies based in the beautiful grounds of Fulham Palace, London. We are an award winning, fast growing agency with over 90 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a wide range of multi-media communications projects. You can find more information about us here: https://www.blacksunplc.com
What's in it for you:
> We have a seriously talented bunch of people who want to share their skills to help you develop your own
> We believe in rewarding great work with fast career-progression opportunities, great pay and added benefits
> Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
> And we like to have fun along the way with an active social calendar, sports activities, bake-offs...and a joint breakfast every Friday. But don't take our word for it, come and see for yourself!
INTERVIEWS IMMEDIATELY - £30-35k neg.
Position Description
Sensical Services Ltd are looking for a bright, enthusiastic and highly motivated IT Support Analyst to join the company’s technical team to assist with delivering excellent customer service. The ideal candidate will have proven IT support experience across a broad range of technology and a demonstrable passion for IT infrastructure and customer service.
This is a genuine opportunity to join a young and fast growing company, receive mentored training and progress a successful career in IT Support & Consultancy. As a Managed Service Provider members of the team are exposed to a vast range of systems across multiple client companies.
Specific duties include
Providing remote support from Central London office or;
Working directly on a client’s site (London & Watford)
Assessing logged tickets for urgency and priority
Resolving issues within agreed SLAs
Acting as a senior technical esculation point for other members of the team
Providing clear and regular updates to end-users on progress
Part of an out of hours, on-call rota (one week in four)
Acting as a gateway for esculations to 3rd line
Occasional physical works (e.g. desk moves, patching)
Assisting the wider technical team with project work
Competencies
Support of Microsoft Desktop Operating Systems
Support and use of Microsoft Office Applications
Administration of Active Directory and Exchange Environment
Administration of VoIP Phone System and some AV Equipment
Knowledge of Network Infrastructure within corporate environment
Knowledge of virtualization, server hardware and storage systems
Familiarity with both PC and MAC hardware desirable
Personal Attributes
A highly professional attitude and approach
Outstanding attention to detail
An ability absorb new knowledge quickly
A customer centric ethic at all times
Excellent written & spoken English
Whilst there is no formal educational qualification required for this role, candidates are expected to be able to exhibit relevant knowledge and experience. The ideal candidate will be able to demonstrate their interest and passion in working within the IT infrastructure field.
The ability to methodically approach presented problems is a key skill; as is the intellectual ability and motivation to quickly read up on and understand new technologies and concepts.
Other Job Related Information
THIS POSITION IS NOT SUITABLE FOR US EMPLOYEES SEEKING EXPAT ASSIGNMENTS. CANDIDATES MUST HAVE CURRENT LEGAL AUTHORISATION TO WORK IN UNITED KINGDOM. SENSICAL WILL NOT ATTEMPT TO OBTAIN IMMIGRATION OR LABOUR SPONSORSHIP FOR ANY APPLICANTS IN CONNECTION WITH THIS ROLE.
Feb 15, 2018
Full time
INTERVIEWS IMMEDIATELY - £30-35k neg.
Position Description
Sensical Services Ltd are looking for a bright, enthusiastic and highly motivated IT Support Analyst to join the company’s technical team to assist with delivering excellent customer service. The ideal candidate will have proven IT support experience across a broad range of technology and a demonstrable passion for IT infrastructure and customer service.
This is a genuine opportunity to join a young and fast growing company, receive mentored training and progress a successful career in IT Support & Consultancy. As a Managed Service Provider members of the team are exposed to a vast range of systems across multiple client companies.
Specific duties include
Providing remote support from Central London office or;
Working directly on a client’s site (London & Watford)
Assessing logged tickets for urgency and priority
Resolving issues within agreed SLAs
Acting as a senior technical esculation point for other members of the team
Providing clear and regular updates to end-users on progress
Part of an out of hours, on-call rota (one week in four)
Acting as a gateway for esculations to 3rd line
Occasional physical works (e.g. desk moves, patching)
Assisting the wider technical team with project work
Competencies
Support of Microsoft Desktop Operating Systems
Support and use of Microsoft Office Applications
Administration of Active Directory and Exchange Environment
Administration of VoIP Phone System and some AV Equipment
Knowledge of Network Infrastructure within corporate environment
Knowledge of virtualization, server hardware and storage systems
Familiarity with both PC and MAC hardware desirable
Personal Attributes
A highly professional attitude and approach
Outstanding attention to detail
An ability absorb new knowledge quickly
A customer centric ethic at all times
Excellent written & spoken English
Whilst there is no formal educational qualification required for this role, candidates are expected to be able to exhibit relevant knowledge and experience. The ideal candidate will be able to demonstrate their interest and passion in working within the IT infrastructure field.
The ability to methodically approach presented problems is a key skill; as is the intellectual ability and motivation to quickly read up on and understand new technologies and concepts.
Other Job Related Information
THIS POSITION IS NOT SUITABLE FOR US EMPLOYEES SEEKING EXPAT ASSIGNMENTS. CANDIDATES MUST HAVE CURRENT LEGAL AUTHORISATION TO WORK IN UNITED KINGDOM. SENSICAL WILL NOT ATTEMPT TO OBTAIN IMMIGRATION OR LABOUR SPONSORSHIP FOR ANY APPLICANTS IN CONNECTION WITH THIS ROLE.
C-Burn is a successful and expanding digital music company, providing the soundtracks that shape some of the UK’s leading brands. Our music profiles are played in 1000s of bars, restaurants, hotels and other businesses across the UK, Europe and the rest of the world.
We are looking for a creative individual to join our small development team and continue to improve our products and services to reach an ever widening audience. You will work mainly on our music player software and web based media servers, with responsibility for documentation, design, development, testing, deployment and maintenance of these systems. DSP or audio engineering experience would be a bonus, but is not essential for this role - you just need to share our love for music!
Education
Educated to degree level or with equivalent work experience.
Experience
Minimum of two years experience in OO development with proficiency in modern C++.
Must be familiar with Windows development; Linux or Android experience an advantage.
Team working.
Ability to work unsupervised and solve problems quickly and completely.
Effectively handle multiple project priorities and deadlines .
Relevant customer contact experience.
Essential Skills
Excellent verbal and written communication skills.
C++
SQL
Git
Desirable Skills
PHP
JSON, XML
Amazon AWS, S3
Web development
MySQL, SQLite
In return we offer a generous salary, flexible working conditions in a non-corporate environment and a company pension plan.
To apply, please send your CV with a covering letter outlining your suitability for the role and salary requirements to: jobs@c-burn.com
Please visit c-burn.com to find out more about us.
PERSON SPECIFICATION: SOFTWARE DEVELOPER
Education
Desirable
Degree level education or equivalent work experience
Experience
Essential
Minimum 2 years C++ software developer experience
Proficient in modern C++ and object oriented programming
Windows development
Team working
Working unsupervised
Problem solving
Effectively handle multiple project priorities and deadlines
Relevant customer contact experience
Desirable
Linux or Android development
Knowledge & Skills
Essential
Excellent verbal and written communication skills
C++
SQL
Git
Desirable
PHP
JSON, XML
Amazon AWS, S3
Web development
MySQL, SQLite
Personal Qualities
Essential
Proactive and self motivated
Ability to work under pressure
Accuracy and attention to detail
Feb 13, 2018
Full time
C-Burn is a successful and expanding digital music company, providing the soundtracks that shape some of the UK’s leading brands. Our music profiles are played in 1000s of bars, restaurants, hotels and other businesses across the UK, Europe and the rest of the world.
We are looking for a creative individual to join our small development team and continue to improve our products and services to reach an ever widening audience. You will work mainly on our music player software and web based media servers, with responsibility for documentation, design, development, testing, deployment and maintenance of these systems. DSP or audio engineering experience would be a bonus, but is not essential for this role - you just need to share our love for music!
Education
Educated to degree level or with equivalent work experience.
Experience
Minimum of two years experience in OO development with proficiency in modern C++.
Must be familiar with Windows development; Linux or Android experience an advantage.
Team working.
Ability to work unsupervised and solve problems quickly and completely.
Effectively handle multiple project priorities and deadlines .
Relevant customer contact experience.
Essential Skills
Excellent verbal and written communication skills.
C++
SQL
Git
Desirable Skills
PHP
JSON, XML
Amazon AWS, S3
Web development
MySQL, SQLite
In return we offer a generous salary, flexible working conditions in a non-corporate environment and a company pension plan.
To apply, please send your CV with a covering letter outlining your suitability for the role and salary requirements to: jobs@c-burn.com
Please visit c-burn.com to find out more about us.
PERSON SPECIFICATION: SOFTWARE DEVELOPER
Education
Desirable
Degree level education or equivalent work experience
Experience
Essential
Minimum 2 years C++ software developer experience
Proficient in modern C++ and object oriented programming
Windows development
Team working
Working unsupervised
Problem solving
Effectively handle multiple project priorities and deadlines
Relevant customer contact experience
Desirable
Linux or Android development
Knowledge & Skills
Essential
Excellent verbal and written communication skills
C++
SQL
Git
Desirable
PHP
JSON, XML
Amazon AWS, S3
Web development
MySQL, SQLite
Personal Qualities
Essential
Proactive and self motivated
Ability to work under pressure
Accuracy and attention to detail
Birmingham City University
Birmingham, United Kingdom
Birmingham City University Location: Multiple Campuses
Full Time, Permanent Ref No: 012018-11
Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”.
We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework.
You must have experience in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
You will need to have excellent interpersonal and customer facing skills. You will be required to work on a one week rotating shift pattern + 5% shift allowance.
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
Closing Date: 11 February 2018 Interview Date: To be confirmed
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Jan 24, 2018
Full time
Birmingham City University Location: Multiple Campuses
Full Time, Permanent Ref No: 012018-11
Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”.
We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework.
You must have experience in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
You will need to have excellent interpersonal and customer facing skills. You will be required to work on a one week rotating shift pattern + 5% shift allowance.
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
Closing Date: 11 February 2018 Interview Date: To be confirmed
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Birmingham City University
Birmingham, United Kingdom
Birmingham City University Location: Multiple Campuses
Full Time, Permanent position Ref No: 112017-412-R
We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework.
You must have a successful track record in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Sound understanding of operating system security principles
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
Working with a range of external suppliers
You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.
You will be required to work on a one week rotating shift pattern + 5% shift allowance.
Closing Date: 11 February 2018 Interview Date: 5 March 2018
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Jan 24, 2018
Full time
Birmingham City University Location: Multiple Campuses
Full Time, Permanent position Ref No: 112017-412-R
We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework.
You must have a successful track record in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Sound understanding of operating system security principles
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
Working with a range of external suppliers
You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.
You will be required to work on a one week rotating shift pattern + 5% shift allowance.
Closing Date: 11 February 2018 Interview Date: 5 March 2018
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Birmingham City University
Birmingham, United Kingdom
Birmingham City University Location: Joseph Priestley Building Full Time, Permanent Ref No: 012018-47
We are looking for an experienced and enthusiastic professional to lead a team of trainers in the IT department at Birmingham City University. Based in our prestigious, modern city centre campus, you will need proven experience of leading IT training and change management initiatives, good people manager skills and ability to quickly build credibility and influence, particularly at a senior level. This role would suit a collaborative professional who enjoys both strategic and operational delivery.
Training provision in the University is undergoing a radical change with the imminent introduction of an Oracle cloud based Enterprise Resource Planning system which incorporates a new LMS. This provides a unique and exciting opportunity to re-evaluate how IT training is offered to our customers. The IT Training Manager will be working closely alongside HR Staff Development, Education Development Service and IT Help Desk teams so an excellent level of professional communication skills and strong leadership capabilities are essential.
We are looking for:
Experience in leading an IT training team
Strong working knowledge of Microsoft technologies including MS Office 2016 and Office 365 products
Ability to design and implement an IT Training strategy, in particular during the rollout of new IT projects and processes
Proven experience to devise and deliver a training programme that will utilise a range of training methods – classroom, eLearning, written materials, floor-walking and 121s
Strong communication, facilitation and change management skills and tangible evidence of driving positive cultural change within large complex organisations – ideally in the higher education sector
In addition to being educated to bachelor degree level and/or holding a relevant professional qualification, you’ll have well developed performance coaching skills.
In your role you will:
Conduct regular individual and team meetings to ensure the IT Training team are growing, developing and achieving the highest standard
Conduct and review Training Needs Analysis (TNA's) and customer feedback across the University
Manage and maintain the IT training budget, co-ordinate external training for IT staff
Develop close professional relationships with suppliers to gain appropriate course content and advantageous terms.
Design interventions to support large scale change and improvement projects.
Closing Date: 5 February 2018 Interview Date: 26 February 2018
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Jan 24, 2018
Full time
Birmingham City University Location: Joseph Priestley Building Full Time, Permanent Ref No: 012018-47
We are looking for an experienced and enthusiastic professional to lead a team of trainers in the IT department at Birmingham City University. Based in our prestigious, modern city centre campus, you will need proven experience of leading IT training and change management initiatives, good people manager skills and ability to quickly build credibility and influence, particularly at a senior level. This role would suit a collaborative professional who enjoys both strategic and operational delivery.
Training provision in the University is undergoing a radical change with the imminent introduction of an Oracle cloud based Enterprise Resource Planning system which incorporates a new LMS. This provides a unique and exciting opportunity to re-evaluate how IT training is offered to our customers. The IT Training Manager will be working closely alongside HR Staff Development, Education Development Service and IT Help Desk teams so an excellent level of professional communication skills and strong leadership capabilities are essential.
We are looking for:
Experience in leading an IT training team
Strong working knowledge of Microsoft technologies including MS Office 2016 and Office 365 products
Ability to design and implement an IT Training strategy, in particular during the rollout of new IT projects and processes
Proven experience to devise and deliver a training programme that will utilise a range of training methods – classroom, eLearning, written materials, floor-walking and 121s
Strong communication, facilitation and change management skills and tangible evidence of driving positive cultural change within large complex organisations – ideally in the higher education sector
In addition to being educated to bachelor degree level and/or holding a relevant professional qualification, you’ll have well developed performance coaching skills.
In your role you will:
Conduct regular individual and team meetings to ensure the IT Training team are growing, developing and achieving the highest standard
Conduct and review Training Needs Analysis (TNA's) and customer feedback across the University
Manage and maintain the IT training budget, co-ordinate external training for IT staff
Develop close professional relationships with suppliers to gain appropriate course content and advantageous terms.
Design interventions to support large scale change and improvement projects.
Closing Date: 5 February 2018 Interview Date: 26 February 2018
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Application / Software Product Specialist Location: Bury St Edmunds, Suffolk Basic Salary: £27,500-£30,000 Per Annum, DOE Benefits: 20 days’ holiday plus 8 Bank Holidays; AE Pension; Opt-in Health Cash Plans Working Hours: Mon - Fri, 9.00am - 5.30pm Employment Status: Full-Time, Permanent Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations be more efficient, effective and sustainable. With more than 20,000 people working across 7,000 client sites in the UK into a diverse range of sectors, so it’s not surprising that we’re looking for exceptional people to help us to continue our growth. We are recruiting for a dynamic, customer-focused Application / Software Product Specialist to join our rapidly expanding Technology Team. Reporting to the Group Head of Applications, you will act as the expert in respect of key enterprise systems, with primary focus on our CAFM system (Concept) and our integration platform (Boomi). The Applications Support Analyst will be tasked with developing, testing and implementing change to our enterprise systems, ensuring that they are fit for purpose and enables our colleagues in their roles across the business to perform their duties and deliver to our customers in an environment which is enhanced by our IT offering. This is a comprehensive role which will see you interacting with stakeholders from across the business and is key to supporting our continued growth strategy. We are seeking candidates with a sound understanding of ITIL processes, particularly around project management. You will be experienced in the manipulation of SQL databases with familiarity of both back and front-end applications and will demonstrate a good understanding of the practical application of IT and its’ application in the business environment. Candidates with knowledge of the Concept CAFM system would be of particular interest to us. Our Technology Team is rapidly growing and as such, we foresee opportunities for suitably experienced candidates to grow with us. The most suitable candidates will demonstrate drive and ambition, enthusiasm and a passion for delivering results - above all, you will always look to exceed customer expectations and deliver a first-rate service to your internal customers. Primary Result Areas: • Changes / Development – Contributing to the design, specification and implementation of changes, upgrades and new applications required to support new or modified business processes; Assisting with the production and approval of functional specifications, liaising with software suppliers during development • Testing – specifying testing and data requirements for applications, validating and loading test data as appropriate; Co-ordinating and assisting users with user acceptance testing, working closely with the QA and Project Management teams • Continuous Improvement – Identifying areas for improvement or requiring remedial action across the product environment; Producing feasibility studies, carrying out impact analysis of potential solutions, running beta and pilot programs with early-stage products, software or services leading to an RFC or project proposal • Strategy – Assisting with the creation of short, mid and longer-term product roadmaps, working with other areas of the IT department to include all aspects of the technical environment; Regularly review existing products to ensure that Servest remains at the forefront of new and emerging technologies • Reviews / Audits - Conducting periodic reviews / audits of products and processes to ensure compliance with standards and correct usage in line with industry best practice, identifying and implementing corrective action where necessary • Programme Delivery Area – Contributing to the effective management and ongoing development of the Programme Delivery area by actively supporting the Development Services Manager in operational and strategic initiatives. Suitable candidates will possess the following skills, experience and personal qualities: • Experience of the application development lifecycle, including specification, development, testing and deployment • Highly competent in the manipulation of SQL databases • Good understanding of IT and its’ application in the business environment • Experience of ITIL working practices • Experience of working within a Prince2 Project Management environment • Experienced in creating technical strategies and roadmaps for an organisation or business unit • Ability to engage and obtain the confidence of project stakeholders • A strategic vision with the foresight to future-proof • The ability to plan and manage own workload within tight deadlines • Outstanding attention to detail and a process-driven working style • Strong interpersonal, communication and presentation skills • Customer-focused, results driven with a desire to exceed expectations • Ambitious, enthusiastic, team player with the ability to be adaptable, agile and innovative • Higher education level qualification preferred but not essential • Experience of using the Concept CAFM system would be highly desirable This role is to be based at our offices on the western outskirts of Bury St Edmunds. Occasionally, some ad hoc travel to other Servest sites across the UK may be required. The hours of work are Monday to Friday, 09:00-17:30 though we require flexibility to meet the needs of the business. Candidates with experience of working in facilities management would be desirable but this is not essential. The role includes a competitive salary with additional company benefits. This is a fantastic opportunity to undertake an influential role in a business which recognises the benefits and opportunities that appropriate IT infrastructures can bring and as such, invests heavily in new technologies and fully backs the teams’ growth and strategic ambitions. We offer excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success. Servest is an equal opportunities employer and relies on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age. *** NO AGENCIES PLEASE ***
Jan 15, 2018
Full time
Application / Software Product Specialist Location: Bury St Edmunds, Suffolk Basic Salary: £27,500-£30,000 Per Annum, DOE Benefits: 20 days’ holiday plus 8 Bank Holidays; AE Pension; Opt-in Health Cash Plans Working Hours: Mon - Fri, 9.00am - 5.30pm Employment Status: Full-Time, Permanent Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations be more efficient, effective and sustainable. With more than 20,000 people working across 7,000 client sites in the UK into a diverse range of sectors, so it’s not surprising that we’re looking for exceptional people to help us to continue our growth. We are recruiting for a dynamic, customer-focused Application / Software Product Specialist to join our rapidly expanding Technology Team. Reporting to the Group Head of Applications, you will act as the expert in respect of key enterprise systems, with primary focus on our CAFM system (Concept) and our integration platform (Boomi). The Applications Support Analyst will be tasked with developing, testing and implementing change to our enterprise systems, ensuring that they are fit for purpose and enables our colleagues in their roles across the business to perform their duties and deliver to our customers in an environment which is enhanced by our IT offering. This is a comprehensive role which will see you interacting with stakeholders from across the business and is key to supporting our continued growth strategy. We are seeking candidates with a sound understanding of ITIL processes, particularly around project management. You will be experienced in the manipulation of SQL databases with familiarity of both back and front-end applications and will demonstrate a good understanding of the practical application of IT and its’ application in the business environment. Candidates with knowledge of the Concept CAFM system would be of particular interest to us. Our Technology Team is rapidly growing and as such, we foresee opportunities for suitably experienced candidates to grow with us. The most suitable candidates will demonstrate drive and ambition, enthusiasm and a passion for delivering results - above all, you will always look to exceed customer expectations and deliver a first-rate service to your internal customers. Primary Result Areas: • Changes / Development – Contributing to the design, specification and implementation of changes, upgrades and new applications required to support new or modified business processes; Assisting with the production and approval of functional specifications, liaising with software suppliers during development • Testing – specifying testing and data requirements for applications, validating and loading test data as appropriate; Co-ordinating and assisting users with user acceptance testing, working closely with the QA and Project Management teams • Continuous Improvement – Identifying areas for improvement or requiring remedial action across the product environment; Producing feasibility studies, carrying out impact analysis of potential solutions, running beta and pilot programs with early-stage products, software or services leading to an RFC or project proposal • Strategy – Assisting with the creation of short, mid and longer-term product roadmaps, working with other areas of the IT department to include all aspects of the technical environment; Regularly review existing products to ensure that Servest remains at the forefront of new and emerging technologies • Reviews / Audits - Conducting periodic reviews / audits of products and processes to ensure compliance with standards and correct usage in line with industry best practice, identifying and implementing corrective action where necessary • Programme Delivery Area – Contributing to the effective management and ongoing development of the Programme Delivery area by actively supporting the Development Services Manager in operational and strategic initiatives. Suitable candidates will possess the following skills, experience and personal qualities: • Experience of the application development lifecycle, including specification, development, testing and deployment • Highly competent in the manipulation of SQL databases • Good understanding of IT and its’ application in the business environment • Experience of ITIL working practices • Experience of working within a Prince2 Project Management environment • Experienced in creating technical strategies and roadmaps for an organisation or business unit • Ability to engage and obtain the confidence of project stakeholders • A strategic vision with the foresight to future-proof • The ability to plan and manage own workload within tight deadlines • Outstanding attention to detail and a process-driven working style • Strong interpersonal, communication and presentation skills • Customer-focused, results driven with a desire to exceed expectations • Ambitious, enthusiastic, team player with the ability to be adaptable, agile and innovative • Higher education level qualification preferred but not essential • Experience of using the Concept CAFM system would be highly desirable This role is to be based at our offices on the western outskirts of Bury St Edmunds. Occasionally, some ad hoc travel to other Servest sites across the UK may be required. The hours of work are Monday to Friday, 09:00-17:30 though we require flexibility to meet the needs of the business. Candidates with experience of working in facilities management would be desirable but this is not essential. The role includes a competitive salary with additional company benefits. This is a fantastic opportunity to undertake an influential role in a business which recognises the benefits and opportunities that appropriate IT infrastructures can bring and as such, invests heavily in new technologies and fully backs the teams’ growth and strategic ambitions. We offer excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success. Servest is an equal opportunities employer and relies on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age. *** NO AGENCIES PLEASE ***
C# .NET Software Developer, 3+ years’ experience.
North London N20. Short walk from Totteridge and Whetstone tube. Excellent transport links. Car parking available.
£35,000 - £40,000 per annum + Good Package
The Company A fantastic opportunity has arisen for a dynamic, talented, and experienced C# .NET developer to join a fast-growing tech start-up based in the heart of Whetstone in North London, only a stone’s throw from the High Street. You will be working within a small friendly team in a fun ‘non-corporate’ environment. You will have access to free soft drinks and will be treated to a weekly company lunch. This is a very exciting role with varied work and lots to get involved with, there’s never a dull moment. Not only will this role give you exposure to the full life cycle of an established SaaS product serving 180,000 requests an hour around the clock to customers around the world, but you will also be involved in the creation of a new SaaS product.
Essential Requirements:
A degree in Computer Science or a closely related discipline or other relevant IT qualifications.
3+ years relevant experience working in a commercial web development environment.
A thorough knowledge of ASP.NET C#, HTML and CSS.
Strong MS-SQL skills.
Strong JavaScript / jQuery skills.
A good understanding of interactions between server-side processing and client-side script. (.NET life cycle, AJAX, serialisation, etc.)
Experience working on large applications.
Key Responsibilities:
Working within a small team to design, develop, test, document, support and maintain bespoke Windows software solutions and web applications.
Producing well-commented, high quality, clean and performant code.
Deploying applications, monitoring their performance and maintaining them in production.
Analysing and resolving technical and application problems.
Participate in software testing and other quality assurance activities.
Package and support deployment of software releases.
Interested?
We'd love to hear from you!
In addition to ongoing professional development support, our package also includes:
Bonuses for outstanding performance.
Annual salary reviews ensuring a competitive salary that grows as your skill set does.
NO AGENCIES PLEASE.
Jan 08, 2018
Full time
C# .NET Software Developer, 3+ years’ experience.
North London N20. Short walk from Totteridge and Whetstone tube. Excellent transport links. Car parking available.
£35,000 - £40,000 per annum + Good Package
The Company A fantastic opportunity has arisen for a dynamic, talented, and experienced C# .NET developer to join a fast-growing tech start-up based in the heart of Whetstone in North London, only a stone’s throw from the High Street. You will be working within a small friendly team in a fun ‘non-corporate’ environment. You will have access to free soft drinks and will be treated to a weekly company lunch. This is a very exciting role with varied work and lots to get involved with, there’s never a dull moment. Not only will this role give you exposure to the full life cycle of an established SaaS product serving 180,000 requests an hour around the clock to customers around the world, but you will also be involved in the creation of a new SaaS product.
Essential Requirements:
A degree in Computer Science or a closely related discipline or other relevant IT qualifications.
3+ years relevant experience working in a commercial web development environment.
A thorough knowledge of ASP.NET C#, HTML and CSS.
Strong MS-SQL skills.
Strong JavaScript / jQuery skills.
A good understanding of interactions between server-side processing and client-side script. (.NET life cycle, AJAX, serialisation, etc.)
Experience working on large applications.
Key Responsibilities:
Working within a small team to design, develop, test, document, support and maintain bespoke Windows software solutions and web applications.
Producing well-commented, high quality, clean and performant code.
Deploying applications, monitoring their performance and maintaining them in production.
Analysing and resolving technical and application problems.
Participate in software testing and other quality assurance activities.
Package and support deployment of software releases.
Interested?
We'd love to hear from you!
In addition to ongoing professional development support, our package also includes:
Bonuses for outstanding performance.
Annual salary reviews ensuring a competitive salary that grows as your skill set does.
NO AGENCIES PLEASE.
Westward is a non-profit making organisation and one of the largest developing housing groups in the area.
We have an exciting opportunity for an IS Support Officer based at our head office, Templar House, Newton Abbot. You will provide support to over 350 staff based at multiple locations throughout Devon and Cornwall for a wide range of IT and business systems.
You will work as part of a busy team to provide 1st line IS support to Westward staff on computer, business software and telephony systems liaising with 3rd party suppliers where necessary. The work is varied, interesting and demanding and will include basic network fault finding, maintenance and issue of equipment and ensuring system security is maintained.
You will have an analytical mind and experience of delivering excellent customer service to a broad range of users. Experience of using Microsoft applications in an enterprise environment would be desirable.
Further details and an application form is available to download from our website
www.westwardhousing.org.uk or e-mail jobs@westwardhousing.org.uk .
Closing date: 22nd January 2018
Interview date: 5th February 2018
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
Dec 21, 2017
Full time
Westward is a non-profit making organisation and one of the largest developing housing groups in the area.
We have an exciting opportunity for an IS Support Officer based at our head office, Templar House, Newton Abbot. You will provide support to over 350 staff based at multiple locations throughout Devon and Cornwall for a wide range of IT and business systems.
You will work as part of a busy team to provide 1st line IS support to Westward staff on computer, business software and telephony systems liaising with 3rd party suppliers where necessary. The work is varied, interesting and demanding and will include basic network fault finding, maintenance and issue of equipment and ensuring system security is maintained.
You will have an analytical mind and experience of delivering excellent customer service to a broad range of users. Experience of using Microsoft applications in an enterprise environment would be desirable.
Further details and an application form is available to download from our website
www.westwardhousing.org.uk or e-mail jobs@westwardhousing.org.uk .
Closing date: 22nd January 2018
Interview date: 5th February 2018
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
International Students House
London, United Kingdom
International Students House is looking for an IT Support Analyst to provide 1st and 2nd line support across the IT infrastructure.
Job Responsibilities:
Respond to IT tickets promptly in a professional manner, and follow up appropriately, escalating complex issues to the IT Manager
Liaise with external providers (network, EPOS, CRM etc.) in order to resolve issues and implement updates.
Set up and configuring PCs and software
Set up and administration of users Active Directory, email accounts and network user profiles
Undertake projects assigned by the IT Manager.
Perform and record daily checks (backups and antivirus logs) and escalate any abnormal findings to the IT Manager.
Ensure IT Assets are documented
Setup phones and computers for meetings, training or relocations
Desired Knowledge, Skills, & Experience
Minimum of 3 years’ experience in a business IT support role
Microsoft Certified Solutions Associate or COMPTIA A+ and COMPTIA Network+ certified
Excellent knowledge of Windows 10 and Microsoft Office
Basic networking skills (TCP/IP, Wifi, switches, routers, LAN, WAN, VPN)
Basic server skills (Windows 2008 R2, Windows 2012 R2)
MAC Lion, Sierra and MAC Applications
Smartphones and tablets mobile device management
Active Directory User administration
365 administration and Office 365 apps such as Planner, Teams, Sharepoint
Remote support tools (Dameware, RDP etc)
Knowledge of various laptop and desktop models
Printer troubleshooting
Backup and imaging software
Asset management and disposal
Experience of anti-virus software in a business environment
Personal Attributes
Proactive. Ability to work independently and keep busy during quiet periods
Punctual and presentable
Articulate and very professional communication skills
Team player and approachable.
Education
Educated to degree level (desirable)
Relevant I.T qualifications (desirable)
Please note that only candidates with the legal right to work in the UK will be considered.
Dec 21, 2017
Full time
International Students House is looking for an IT Support Analyst to provide 1st and 2nd line support across the IT infrastructure.
Job Responsibilities:
Respond to IT tickets promptly in a professional manner, and follow up appropriately, escalating complex issues to the IT Manager
Liaise with external providers (network, EPOS, CRM etc.) in order to resolve issues and implement updates.
Set up and configuring PCs and software
Set up and administration of users Active Directory, email accounts and network user profiles
Undertake projects assigned by the IT Manager.
Perform and record daily checks (backups and antivirus logs) and escalate any abnormal findings to the IT Manager.
Ensure IT Assets are documented
Setup phones and computers for meetings, training or relocations
Desired Knowledge, Skills, & Experience
Minimum of 3 years’ experience in a business IT support role
Microsoft Certified Solutions Associate or COMPTIA A+ and COMPTIA Network+ certified
Excellent knowledge of Windows 10 and Microsoft Office
Basic networking skills (TCP/IP, Wifi, switches, routers, LAN, WAN, VPN)
Basic server skills (Windows 2008 R2, Windows 2012 R2)
MAC Lion, Sierra and MAC Applications
Smartphones and tablets mobile device management
Active Directory User administration
365 administration and Office 365 apps such as Planner, Teams, Sharepoint
Remote support tools (Dameware, RDP etc)
Knowledge of various laptop and desktop models
Printer troubleshooting
Backup and imaging software
Asset management and disposal
Experience of anti-virus software in a business environment
Personal Attributes
Proactive. Ability to work independently and keep busy during quiet periods
Punctual and presentable
Articulate and very professional communication skills
Team player and approachable.
Education
Educated to degree level (desirable)
Relevant I.T qualifications (desirable)
Please note that only candidates with the legal right to work in the UK will be considered.
IT Support Officer
Proforest is seeking an enthusiastic IT professional to provide end user support and help to develop and implement a long-term roadmap with the objective of improving effectiveness and security of IT systems. The candidate should have at least 1 year of relevant experience in a similar role and requires excellent interpersonal and communication skills.
About Proforest Proforest is a dynamic non-profit organisation with global presence that has established itself as a leader in the development and implementation of sustainable production and responsible sourcing. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our 18 years’ experience covers the management of forests, oil palm, soy, sugarcane, rubber and beef, at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses.
Main Responsibilities
Act as the first point of contact for staff and provide effective end-user support as required.
Take ownership of any IT issues raised, carry-out investigation and resolve issues with minimal disruption to the business.
Coordinate and oversee external IT support provider, escalate any technical issues as required and review effectiveness of service.
Effectively engage and communicate with staff to understand how they are using IT systems, understand their problems and discuss solutions in a non-technical language.
Help to develop internal guidance notes, training material and other procedural documents to help staff better understand and use our IT systems. Provide training to staff on IT systems as required.
Follow regularly maintenance procedures for server, firewall and network infrastructure and man-age various IT admin systems like helpdesk ticketing, remote access, monitored antivirus, ISP, backup, etc.
Keep all network and system documentation up-to-date. Identify any IT security risks, evaluate mitigation options and carry out suitable measures to in-crease network and data security.
Provide guidance and support to regional offices to improve their IT support capacity.
Support the development and maintenance of a long-term IT roadmap to improve effectiveness of internal IT systems and lead on the implementation of projects to achieve the objectives set-out in the roadmap.
Qualifications, experience and skills
Graduate in computer science, network engineering or similar qualification
At least 1 year of relevant work experience in a similar role in a medium size business IT environment
Excellent communication, interpersonal and team-working skills with the ability to operate in a multi-cultural environment
Strong technical skills with Windows server, HyperV, AD, GPO, DHCP/DNS, Network Technology
Strong knowledge of Microsoft Office 365 and Azure
A good understanding of security infrastructure and systems would be an advantage
Knowledge of configuring/supporting laptop and desktop computers
Highly developed organisational skills including prioritisation, project management and time management
A drive and desire for continuous professional development
Salary, location and contract type
Salary: 25,000 – 28,000 dependent on experience
Location: Oxford
Contract type: Permanent, full-time
How to apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net
• Application deadline: 12 January 2018 • Phone interviews planned: 18 / 19 January 2018 • Final interview planned: 25 - 31 January 2018
Proforest is an equal opportunity employer.
Dec 11, 2017
Full time
IT Support Officer
Proforest is seeking an enthusiastic IT professional to provide end user support and help to develop and implement a long-term roadmap with the objective of improving effectiveness and security of IT systems. The candidate should have at least 1 year of relevant experience in a similar role and requires excellent interpersonal and communication skills.
About Proforest Proforest is a dynamic non-profit organisation with global presence that has established itself as a leader in the development and implementation of sustainable production and responsible sourcing. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our 18 years’ experience covers the management of forests, oil palm, soy, sugarcane, rubber and beef, at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses.
Main Responsibilities
Act as the first point of contact for staff and provide effective end-user support as required.
Take ownership of any IT issues raised, carry-out investigation and resolve issues with minimal disruption to the business.
Coordinate and oversee external IT support provider, escalate any technical issues as required and review effectiveness of service.
Effectively engage and communicate with staff to understand how they are using IT systems, understand their problems and discuss solutions in a non-technical language.
Help to develop internal guidance notes, training material and other procedural documents to help staff better understand and use our IT systems. Provide training to staff on IT systems as required.
Follow regularly maintenance procedures for server, firewall and network infrastructure and man-age various IT admin systems like helpdesk ticketing, remote access, monitored antivirus, ISP, backup, etc.
Keep all network and system documentation up-to-date. Identify any IT security risks, evaluate mitigation options and carry out suitable measures to in-crease network and data security.
Provide guidance and support to regional offices to improve their IT support capacity.
Support the development and maintenance of a long-term IT roadmap to improve effectiveness of internal IT systems and lead on the implementation of projects to achieve the objectives set-out in the roadmap.
Qualifications, experience and skills
Graduate in computer science, network engineering or similar qualification
At least 1 year of relevant work experience in a similar role in a medium size business IT environment
Excellent communication, interpersonal and team-working skills with the ability to operate in a multi-cultural environment
Strong technical skills with Windows server, HyperV, AD, GPO, DHCP/DNS, Network Technology
Strong knowledge of Microsoft Office 365 and Azure
A good understanding of security infrastructure and systems would be an advantage
Knowledge of configuring/supporting laptop and desktop computers
Highly developed organisational skills including prioritisation, project management and time management
A drive and desire for continuous professional development
Salary, location and contract type
Salary: 25,000 – 28,000 dependent on experience
Location: Oxford
Contract type: Permanent, full-time
How to apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net
• Application deadline: 12 January 2018 • Phone interviews planned: 18 / 19 January 2018 • Final interview planned: 25 - 31 January 2018
Proforest is an equal opportunity employer.
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
Nov 28, 2017
Full time
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol. Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota.
Cloud Direct
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365. Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business. Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…" With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions. We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities
Resolve or support the resolution of complex or escalated customer technical issues;
Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets;
Provide high quality case notes and communication records with customers throughout the life of the case;
Prioritise case workload and manage working time effectively;
Follow ITIL and ISO agreed practices and processes;
Support Service Delivery with technical expertise as required;
Highlight security risks and issue trends with Team Leader;
Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts.
Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified;
Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth);
Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems;
Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available;
Additional responsibilties
Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now
Provide helpdesk support to staff both local & remote users
Database Maintenance
Installing, moving and setting up user’s PC workstations
Conducting routine PC maintenance
Carrying out audits of IT equipment
Configure hardware for staff
Work on IT projects as directed
To accurately record, update and document requests using the IT service desk system.
To resolve incidents and upgrade different types of software and hardware
Investigating, diagnosing and solving computer software and hardware faults
Talking to clients and computer users to determine the nature of any problems they encounter
To resolve incidents with printers, copiers and scanners
Managing stocks of equipment, consumables and other supplies.
Maintaining records of software licences
Setting up accounts for staff, ensuring that they know how to log in
Updating Asset Register as and when needed
Remove leavers from distribution emails
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Obtaining replacement or specialist components, fixtures or fittings
Solving password problems
Experience and skills required
Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role
Microsoft desktop operating systems and applications
Strong Local & Wide Area networking skills including configuration of switches & routers
Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user
Mobile devices including iPhone/Android
Desirable
MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician
What do we offer you?
Pension contribution
Health care cash plan
Life Assurance/Critical Illness/Income Protection
Birthday lunches
Fun Fund
Many more...
Nov 23, 2017
Full time
We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol. Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota.
Cloud Direct
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365. Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business. Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…" With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions. We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities
Resolve or support the resolution of complex or escalated customer technical issues;
Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets;
Provide high quality case notes and communication records with customers throughout the life of the case;
Prioritise case workload and manage working time effectively;
Follow ITIL and ISO agreed practices and processes;
Support Service Delivery with technical expertise as required;
Highlight security risks and issue trends with Team Leader;
Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts.
Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified;
Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth);
Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems;
Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available;
Additional responsibilties
Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now
Provide helpdesk support to staff both local & remote users
Database Maintenance
Installing, moving and setting up user’s PC workstations
Conducting routine PC maintenance
Carrying out audits of IT equipment
Configure hardware for staff
Work on IT projects as directed
To accurately record, update and document requests using the IT service desk system.
To resolve incidents and upgrade different types of software and hardware
Investigating, diagnosing and solving computer software and hardware faults
Talking to clients and computer users to determine the nature of any problems they encounter
To resolve incidents with printers, copiers and scanners
Managing stocks of equipment, consumables and other supplies.
Maintaining records of software licences
Setting up accounts for staff, ensuring that they know how to log in
Updating Asset Register as and when needed
Remove leavers from distribution emails
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Obtaining replacement or specialist components, fixtures or fittings
Solving password problems
Experience and skills required
Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role
Microsoft desktop operating systems and applications
Strong Local & Wide Area networking skills including configuration of switches & routers
Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user
Mobile devices including iPhone/Android
Desirable
MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician
What do we offer you?
Pension contribution
Health care cash plan
Life Assurance/Critical Illness/Income Protection
Birthday lunches
Fun Fund
Many more...
cloud direct
Central London, London, United Kingdom
We are seeking a Helpdesk Support Engineer based in Central London.
Cloud Direct
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365. Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business. Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…" With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions. We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold.
Responsibilities
Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people.
Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications.
Inventory Management and Reporting
Log and Troubleshoot issues that end-users face
Experience and skills required
Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint.
Microsoft Exchange / Skype For Business (2013 and later)
Windows 7, Windows 10 Operating System functions
Browser and web application related issues
Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally.
Good analytical and problem-solving skills. Able to follow instructions.
Good record keeping skills for case logging and report generation.
Ability to learn-on-the-job quickly
Advantageous
Knowledge of Audio Visual/Video conference set ups
Knowledge of VMWare Horizon for thin clients
Knowledge of iOS
Weekend Works
Able to work on weekends given advanced notice.
What do we offer you?
Pension contribution
Health care cash plan
Life Assurance/Critical Illness/Income Protection
Birthday lunches
Fun Fund
Many more...
Nov 23, 2017
Full time
We are seeking a Helpdesk Support Engineer based in Central London.
Cloud Direct
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365. Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business. Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…" With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions. We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold.
Responsibilities
Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people.
Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications.
Inventory Management and Reporting
Log and Troubleshoot issues that end-users face
Experience and skills required
Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint.
Microsoft Exchange / Skype For Business (2013 and later)
Windows 7, Windows 10 Operating System functions
Browser and web application related issues
Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally.
Good analytical and problem-solving skills. Able to follow instructions.
Good record keeping skills for case logging and report generation.
Ability to learn-on-the-job quickly
Advantageous
Knowledge of Audio Visual/Video conference set ups
Knowledge of VMWare Horizon for thin clients
Knowledge of iOS
Weekend Works
Able to work on weekends given advanced notice.
What do we offer you?
Pension contribution
Health care cash plan
Life Assurance/Critical Illness/Income Protection
Birthday lunches
Fun Fund
Many more...
DCH has been predominant employer in the South West for nearly 50 years and we are now supported by a team of over 900 motivated and enthusiastic staff working together to deliver services that make a huge difference to individuals, families and communities across Devon and Cornwall. To find out more about DCH please visit our website.
This is a fantastic opportunity for an experienced Business Systems Analyst to join our team based in our Exeter office to administer the technical business & reporting systems and support the business systems infrastructure.
To be considered you will need:
HND or Degree Level education in a relevant discipline, a Business Analyst qualification and Database qualifications (including SQL Language)
Extensive experience of emerging technologies, Client side technologies, Microsoft Windows Operating System, Citrix Services, Active Directory, Web Technologies, cloud operating models.
You should have experience of systems change management along with relevant business systems and IT experience either in a generalist or specialist field.
This role is being offered on a fixed term basis for up to a period of 31 August 2019. Due to the nature of the role, a full driving licence and access to a suitable vehicle is essential.
For further information about the role, including detail around the key objectives for the role, please visit our website to view our candidate information pack.
Candidates could be working as: Business Analyst, Systems Analyst, Business Systems Analyst
Nov 20, 2017
Seasonal
DCH has been predominant employer in the South West for nearly 50 years and we are now supported by a team of over 900 motivated and enthusiastic staff working together to deliver services that make a huge difference to individuals, families and communities across Devon and Cornwall. To find out more about DCH please visit our website.
This is a fantastic opportunity for an experienced Business Systems Analyst to join our team based in our Exeter office to administer the technical business & reporting systems and support the business systems infrastructure.
To be considered you will need:
HND or Degree Level education in a relevant discipline, a Business Analyst qualification and Database qualifications (including SQL Language)
Extensive experience of emerging technologies, Client side technologies, Microsoft Windows Operating System, Citrix Services, Active Directory, Web Technologies, cloud operating models.
You should have experience of systems change management along with relevant business systems and IT experience either in a generalist or specialist field.
This role is being offered on a fixed term basis for up to a period of 31 August 2019. Due to the nature of the role, a full driving licence and access to a suitable vehicle is essential.
For further information about the role, including detail around the key objectives for the role, please visit our website to view our candidate information pack.
Candidates could be working as: Business Analyst, Systems Analyst, Business Systems Analyst
About Us!
Stratajet is the world’s first real-time private jet booking platform, changing the way people travel. With Stratajet, it’s easy to search, compare and book a private jet straight from your desktop or smartphone. We believe in making private aviation faster, simpler and accessible to more people. Founded in 2011, Stratajet has since grown to a company of 40 employees headquartered in London.
We are on the lookout for a talented Technical Lead to join our vibrant, dynamic and collaborative team based in our amazing offices in Farringdon, London. You will be responsible for defining the architectural direction of consumer facing apps within the business, for leading, inspiring and evolving the team; ensuring the quality of code delivered is to an exceptional standard. The role will require expertise with Angular and Sass, or similar tools, to create elegant and performant applications for our users and business partners.
You’ll be working on…
Leading our team of web and native application developers
Driving forward our application architecture and technical strategy
Working with our Consumer Product Manager to shape the customer experience
Keeping your skills sharp by contributing code
We are looking for...
Demonstrated experience developing modern framework-driven JavaScript based web applications
An understanding of the challenges involved with working on high converting and commercially sensitive e-commerce websites or apps
Proven ability to lead and inspire a team of engineers
Solid understanding of computer science and software engineering principles
An understanding and appreciation of good UX practises
Comfortable in a fast-paced environment with multiple stakeholders and complex, diverse and/or limited information
Engineering Culture
We are a close-knit bunch of technologists who are passionate about changing the way people fly. Working in the aviation industry poses some unique challenges beyond typical web development and we pride ourselves in using the appropriate technology for the job, leading to a tech stack that includes Ruby on Rails, Swift, Angular, .NET, Go and AWS, with a continuous deployment infrastructure and a focus on automated testing. We’re excited about testing Clojure and/or Elixir in the coming months for new microservices.
Our diverse and international team allows us to bring different perspectives to the technical and business problems we face, enabling us to constantly improve our platform and product offering.
But… we also know how to blow off steam with regular socials, ping-pong tournaments, game nights and an inquisitive desire to find the Ballmer Peak!
What’s in it for you…
Stratajet is disrupting an entire industry's business model, and you’ll be part of defining the future of the platform. You will be in a position to drive change and have a substantial impact.
Unlimited holidays
Support in attending relevant meetups and conferences.
Personal project time to learn a new language or build something you’re passionate about from scratch and share with the rest of the team.
Company social events, away days, and drinks every Friday in our office bar!
Be part of a close knit, supportive and collaborative engineering team
At Stratajet we’re committed to creating a working environment where anyone and everyone can succeed. We believe in the continuous growth of our employees and provide the necessary support to ensure each person is able to do their job to the best of their abilities.
Nov 08, 2017
Full time
About Us!
Stratajet is the world’s first real-time private jet booking platform, changing the way people travel. With Stratajet, it’s easy to search, compare and book a private jet straight from your desktop or smartphone. We believe in making private aviation faster, simpler and accessible to more people. Founded in 2011, Stratajet has since grown to a company of 40 employees headquartered in London.
We are on the lookout for a talented Technical Lead to join our vibrant, dynamic and collaborative team based in our amazing offices in Farringdon, London. You will be responsible for defining the architectural direction of consumer facing apps within the business, for leading, inspiring and evolving the team; ensuring the quality of code delivered is to an exceptional standard. The role will require expertise with Angular and Sass, or similar tools, to create elegant and performant applications for our users and business partners.
You’ll be working on…
Leading our team of web and native application developers
Driving forward our application architecture and technical strategy
Working with our Consumer Product Manager to shape the customer experience
Keeping your skills sharp by contributing code
We are looking for...
Demonstrated experience developing modern framework-driven JavaScript based web applications
An understanding of the challenges involved with working on high converting and commercially sensitive e-commerce websites or apps
Proven ability to lead and inspire a team of engineers
Solid understanding of computer science and software engineering principles
An understanding and appreciation of good UX practises
Comfortable in a fast-paced environment with multiple stakeholders and complex, diverse and/or limited information
Engineering Culture
We are a close-knit bunch of technologists who are passionate about changing the way people fly. Working in the aviation industry poses some unique challenges beyond typical web development and we pride ourselves in using the appropriate technology for the job, leading to a tech stack that includes Ruby on Rails, Swift, Angular, .NET, Go and AWS, with a continuous deployment infrastructure and a focus on automated testing. We’re excited about testing Clojure and/or Elixir in the coming months for new microservices.
Our diverse and international team allows us to bring different perspectives to the technical and business problems we face, enabling us to constantly improve our platform and product offering.
But… we also know how to blow off steam with regular socials, ping-pong tournaments, game nights and an inquisitive desire to find the Ballmer Peak!
What’s in it for you…
Stratajet is disrupting an entire industry's business model, and you’ll be part of defining the future of the platform. You will be in a position to drive change and have a substantial impact.
Unlimited holidays
Support in attending relevant meetups and conferences.
Personal project time to learn a new language or build something you’re passionate about from scratch and share with the rest of the team.
Company social events, away days, and drinks every Friday in our office bar!
Be part of a close knit, supportive and collaborative engineering team
At Stratajet we’re committed to creating a working environment where anyone and everyone can succeed. We believe in the continuous growth of our employees and provide the necessary support to ensure each person is able to do their job to the best of their abilities.
About Us!
Stratajet is the world’s first real-time private jet booking platform, changing the way people travel. With Stratajet, it’s easy to search, compare and book a private jet straight from your desktop or smartphone. We believe in making private aviation faster, simpler and accessible to more people.
We are on the lookout for a talented Software Engineer to join our vibrant, dynamic and collaborative team based in our amazing offices in Farringdon, London. You will be part of a small, cohesive team responsible for delivering the core functionality of our real time, private flight booking experience. The role is primary backend but in such a dynamic environment you will have the opportunity to participate in all stages and layers of the application.
Engineering Culture
We are a close-knit bunch of technologists who are passionate about changing the way people fly. Working in the aviation industry poses some unique challenges beyond typical web development and we pride ourselves in using the appropriate technology for the job, leading to a tech stack that includes primarily Ruby on Rails and Angular but also Swift, .NET, Go and AWS, with a continuous deployment infrastructure and a focus on automated testing. We’re excited about testing Clojure and/or Elixir in the coming months for new services.
Our diverse and international team allows us to bring different perspectives to the technical and business problems we face, enabling us to constantly improve our platform and product offering.
But… we also know how to blow off steam with regular socials, ping-pong tournaments, game nights and an inquisitive desire to find the Ballmer Peak!
What you will be doing...
Work collaboratively with developers, product and other stakeholders to deliver simple, high quality solutions to our customer’s problems, while helping each other to develop. This includes:
Participate in requirements gathering and design/architecture discussions
Build new features and extend existing ones (Ruby on Rails, MySQL, AWS, etc)
Review code and provide constructive feedback for other developers
Help to shape our processes and practices through regular retrospectives
Continuously improve your skill set by taking on new challenges and setting personal goals
You should know (or be willing to learn)
Software engineering principles and how/when to best apply them
Ruby on Rails and surrounding ecosystem
Web application development best practices
Relational and NoSQL databases
Agile practices including TDD and pair programming
Pragmatic approach to problem solving
What’s in it for you…
Stratajet is disrupting an entire industry's business model, and you’ll be part of defining the future of the platform. You will be in a position to drive change and have a substantial impact.
Unlimited holidays
Support in attending relevant meetups and conferences.
Personal project time to learn a new language or build something you’re passionate about from scratch and share with the rest of the team.
Company social events, away days, and drinks every Friday in our office bar!
Be part of a close knit, supportive and collaborative engineering team
At Stratajet we’re committed to creating a working environment where anyone and everyone can succeed. We believe in the continuous growth of our employees and provide the necessary support to ensure each person is able to do their job to the best of their abilities.
Nov 08, 2017
Full time
About Us!
Stratajet is the world’s first real-time private jet booking platform, changing the way people travel. With Stratajet, it’s easy to search, compare and book a private jet straight from your desktop or smartphone. We believe in making private aviation faster, simpler and accessible to more people.
We are on the lookout for a talented Software Engineer to join our vibrant, dynamic and collaborative team based in our amazing offices in Farringdon, London. You will be part of a small, cohesive team responsible for delivering the core functionality of our real time, private flight booking experience. The role is primary backend but in such a dynamic environment you will have the opportunity to participate in all stages and layers of the application.
Engineering Culture
We are a close-knit bunch of technologists who are passionate about changing the way people fly. Working in the aviation industry poses some unique challenges beyond typical web development and we pride ourselves in using the appropriate technology for the job, leading to a tech stack that includes primarily Ruby on Rails and Angular but also Swift, .NET, Go and AWS, with a continuous deployment infrastructure and a focus on automated testing. We’re excited about testing Clojure and/or Elixir in the coming months for new services.
Our diverse and international team allows us to bring different perspectives to the technical and business problems we face, enabling us to constantly improve our platform and product offering.
But… we also know how to blow off steam with regular socials, ping-pong tournaments, game nights and an inquisitive desire to find the Ballmer Peak!
What you will be doing...
Work collaboratively with developers, product and other stakeholders to deliver simple, high quality solutions to our customer’s problems, while helping each other to develop. This includes:
Participate in requirements gathering and design/architecture discussions
Build new features and extend existing ones (Ruby on Rails, MySQL, AWS, etc)
Review code and provide constructive feedback for other developers
Help to shape our processes and practices through regular retrospectives
Continuously improve your skill set by taking on new challenges and setting personal goals
You should know (or be willing to learn)
Software engineering principles and how/when to best apply them
Ruby on Rails and surrounding ecosystem
Web application development best practices
Relational and NoSQL databases
Agile practices including TDD and pair programming
Pragmatic approach to problem solving
What’s in it for you…
Stratajet is disrupting an entire industry's business model, and you’ll be part of defining the future of the platform. You will be in a position to drive change and have a substantial impact.
Unlimited holidays
Support in attending relevant meetups and conferences.
Personal project time to learn a new language or build something you’re passionate about from scratch and share with the rest of the team.
Company social events, away days, and drinks every Friday in our office bar!
Be part of a close knit, supportive and collaborative engineering team
At Stratajet we’re committed to creating a working environment where anyone and everyone can succeed. We believe in the continuous growth of our employees and provide the necessary support to ensure each person is able to do their job to the best of their abilities.
Royal Opera House
Covent Garden, London, United Kingdom
Permanent Contract
Up to £30,000 per annum
The Royal Opera House continues to lead the way in opera, ballet, music and dance live on stage at our heritage theatre site here in Covent Garden, and reaching out to audiences across the UK and worldwide with our cinema screenings and content through other digital platforms. Our Technology Operations team service a broad range of requirements across all departments of the organization and a number of business critical systems, from customer facing and marketing to scheduling and finance.
We are now looking for an Applications Administrator - Office 365 / SharePoint to join our Digital Development and Technology team, to support the maintenance of our SharePoint Online environment and Office 365, and provide second and third line support, in line with ITIL processes. Reporting to the Head of Technology Operations, you will work with the Cloud Infrastructure team to ensure a high availability of services and also undertake analysis and development for new projects.
The ideal candidate will be an experienced team player with these qualities:
Experience in IT operations supporting a Windows enterprise
Knowledge of Office 365 and SharePoint Online, with experience of SharePoint 2013 or 2010
Proven experience working in a small team delivering technical solutions to business requirements
Knowledge of ITIL and experience of working with internal and external suppliers
Ability to manage own time to deliver activity for agreed projects to agreed timescales
Commitment to managing own learning and continuous professional development relevant to the role.
We actively encourage applicants from diverse backgrounds and value the positive impact difference has on our teams.
A full job description and details of how to apply are available on our website www.roh.org.uk or from the Human Resources Department, email: hr.recruitment@roh.org.uk and you can also contact us if you have any access needs for making an application.
Closing Date for applications: 8.00am, Monday 6 November 2017
Applicants must have work authorization for the UK.
No agencies
Nov 02, 2017
Full time
Permanent Contract
Up to £30,000 per annum
The Royal Opera House continues to lead the way in opera, ballet, music and dance live on stage at our heritage theatre site here in Covent Garden, and reaching out to audiences across the UK and worldwide with our cinema screenings and content through other digital platforms. Our Technology Operations team service a broad range of requirements across all departments of the organization and a number of business critical systems, from customer facing and marketing to scheduling and finance.
We are now looking for an Applications Administrator - Office 365 / SharePoint to join our Digital Development and Technology team, to support the maintenance of our SharePoint Online environment and Office 365, and provide second and third line support, in line with ITIL processes. Reporting to the Head of Technology Operations, you will work with the Cloud Infrastructure team to ensure a high availability of services and also undertake analysis and development for new projects.
The ideal candidate will be an experienced team player with these qualities:
Experience in IT operations supporting a Windows enterprise
Knowledge of Office 365 and SharePoint Online, with experience of SharePoint 2013 or 2010
Proven experience working in a small team delivering technical solutions to business requirements
Knowledge of ITIL and experience of working with internal and external suppliers
Ability to manage own time to deliver activity for agreed projects to agreed timescales
Commitment to managing own learning and continuous professional development relevant to the role.
We actively encourage applicants from diverse backgrounds and value the positive impact difference has on our teams.
A full job description and details of how to apply are available on our website www.roh.org.uk or from the Human Resources Department, email: hr.recruitment@roh.org.uk and you can also contact us if you have any access needs for making an application.
Closing Date for applications: 8.00am, Monday 6 November 2017
Applicants must have work authorization for the UK.
No agencies
At Elecosoft our focus is the delivery of effective software solutions for our clients who include 7 of the UK’s top 10 retailers such as ASDA , Sainsbury’s and Next .
We deliver the best products because we employ the best people and this is the opportunity for you to become part of our dynamic and flexible team of technical experts based at Market Harborough, Leicestershire.
As a Software Developer, you will be involved with all aspects of the development process for the IconSystem; primarily following an Agile methodology encompassing system modelling, programming and unit testing. You will champion the principles of good software design and development, demonstrating adherence to software quality standards.
Education:
· A degree or equivalent in computer science or similar subject genre.
Experience:
Relevant commercial software development experience working with Microsoft .Net based applications, SQL server and web technologies.
We use the following technologies and frameworks and would expect you to have experience as follows:
Essential:
· C#, ASP.Net
· MVC framework
· SQL Server
· HTML5/CSS
· JavaScript / jQuery
Desirable:
· REST Web API
· LINQ / Lambda Expressions
· Entity Framework
· Unit tests
· JSON
· KendoUI / Bootstrap / Aurelia
Other Requirements:
· Enthusiasm to continually learn and develop.
· Be able to work collaboratively within a team environment.
· The ability to problem solve and troubleshoot independently.
Oct 18, 2017
Full time
At Elecosoft our focus is the delivery of effective software solutions for our clients who include 7 of the UK’s top 10 retailers such as ASDA , Sainsbury’s and Next .
We deliver the best products because we employ the best people and this is the opportunity for you to become part of our dynamic and flexible team of technical experts based at Market Harborough, Leicestershire.
As a Software Developer, you will be involved with all aspects of the development process for the IconSystem; primarily following an Agile methodology encompassing system modelling, programming and unit testing. You will champion the principles of good software design and development, demonstrating adherence to software quality standards.
Education:
· A degree or equivalent in computer science or similar subject genre.
Experience:
Relevant commercial software development experience working with Microsoft .Net based applications, SQL server and web technologies.
We use the following technologies and frameworks and would expect you to have experience as follows:
Essential:
· C#, ASP.Net
· MVC framework
· SQL Server
· HTML5/CSS
· JavaScript / jQuery
Desirable:
· REST Web API
· LINQ / Lambda Expressions
· Entity Framework
· Unit tests
· JSON
· KendoUI / Bootstrap / Aurelia
Other Requirements:
· Enthusiasm to continually learn and develop.
· Be able to work collaboratively within a team environment.
· The ability to problem solve and troubleshoot independently.
As a Senior Front-End Engineer, you will be responsible for the implementation of a scalable, high-performance and flexible front-end web application. This role will require exceptional programming skills as well as outstanding experience and talent in building elegant, intuitive and functional user interfaces. You will work closely with the product owner and other front-end developers to implement a superior, frictionless user experience through a highly iterative, evolutionary approach – we are looking for a restless desire to create a stunning product.
Skills/Qualifications: - 5+ years of post-academic experience working on UI projects - Extensive experience in building data-driven web applications with HTML4-5, CSS3, JavaScript (including React, Redux, Node.js and others) - Experience complex streaming data sources, preferably in real-time - Outstanding experience in performance optimisation and load testing - Strong experience integrating external APIs and databases - Ability to produce clean, modular, unit-tested code accompanied with solid understanding of design patterns - Excellent understanding of best practices and application security to create application that withstands the known penetration techniques - Solid experience with delivering large web applications with valid semantic and cross browser compatible and responsive to different screen sizes - Java, python and cloud DevOps knowledge is a plus
Sep 25, 2017
Full time
As a Senior Front-End Engineer, you will be responsible for the implementation of a scalable, high-performance and flexible front-end web application. This role will require exceptional programming skills as well as outstanding experience and talent in building elegant, intuitive and functional user interfaces. You will work closely with the product owner and other front-end developers to implement a superior, frictionless user experience through a highly iterative, evolutionary approach – we are looking for a restless desire to create a stunning product.
Skills/Qualifications: - 5+ years of post-academic experience working on UI projects - Extensive experience in building data-driven web applications with HTML4-5, CSS3, JavaScript (including React, Redux, Node.js and others) - Experience complex streaming data sources, preferably in real-time - Outstanding experience in performance optimisation and load testing - Strong experience integrating external APIs and databases - Ability to produce clean, modular, unit-tested code accompanied with solid understanding of design patterns - Excellent understanding of best practices and application security to create application that withstands the known penetration techniques - Solid experience with delivering large web applications with valid semantic and cross browser compatible and responsive to different screen sizes - Java, python and cloud DevOps knowledge is a plus
Westward Housing Group is a major housing association in the south west. As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need.
We have an exciting opportunity for a Senior Business Systems Analyst to work within our busy Business Transformation team, based at our head office in Newton Abbot.
The Business Transformation team is responsible for the development of our business systems to enhance the introduction of digital services and business transformation. You will support the Business Systems Manager to deliver the service, providing management cover in their absence. The role involves working closely with IT users and includes project management, system development and maintenance and report writing.
If you want to develop your leadership skills and have experience of supporting key business applications, preferably within the social housing sector, with an understanding of the impact that effective IT applications can have on customer service and business delivery, then this may be the job for you.
Further details and an application form are available to download from our website
www.westwardhousing.org.uk or e-mail jobs@westwardhousing.org.uk .
Closing date: 24th October 2017
Interview date: 22nd November 2017
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
Sep 22, 2017
Part time
Westward Housing Group is a major housing association in the south west. As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need.
We have an exciting opportunity for a Senior Business Systems Analyst to work within our busy Business Transformation team, based at our head office in Newton Abbot.
The Business Transformation team is responsible for the development of our business systems to enhance the introduction of digital services and business transformation. You will support the Business Systems Manager to deliver the service, providing management cover in their absence. The role involves working closely with IT users and includes project management, system development and maintenance and report writing.
If you want to develop your leadership skills and have experience of supporting key business applications, preferably within the social housing sector, with an understanding of the impact that effective IT applications can have on customer service and business delivery, then this may be the job for you.
Further details and an application form are available to download from our website
www.westwardhousing.org.uk or e-mail jobs@westwardhousing.org.uk .
Closing date: 24th October 2017
Interview date: 22nd November 2017
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
St Francis Xavier Sixth Form College
London, United Kingdom
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Sep 19, 2017
Full time
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Optoplast Manufacturing Company Ltd
Liverpool, United Kingdom
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
Sep 13, 2017
Full time
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
As an E-Commerce Developer will be responsible for creating new plugins/integrations with various e-commerce solutions/shopping carts and payment processors.
You will manage our API integrations by assisting external developers that integrate to their API. You will be part of the team responsible for maintaining the code for their API which includes bug resolution and enhancements.
Your key responsibilities include:
Designing, developing and testing software in a PHP development environment
Carrying out unit and integration tests / building testing system
Taking part in research for new technologies and solutions
Working closely with the Front-End Team
Integration of various shopping carts with our API
Build efficient, testable, and reusable PHP code
About us…
Webgains is a leader in performance marketing, working for almost 15 years on behalf of clients such as Samsung, Nike, Mothercare and over 1500 others. We have a plan to double the size and reach of our business within the next few years and for this we seek the very best people out there to help us on this journey.
About you...
You will have a passion for development and a desire to keep learning with strong technical skills in Javascript, HTML and PHP.
Additionally, you will have knowledge of Magento, OpenCart, WooCommerce, Zen-Cart, Shopify, PrestaShop, Wix, SquareCart as the role is based heavily on e-commerce integration with our API.
Aug 09, 2017
Full time
As an E-Commerce Developer will be responsible for creating new plugins/integrations with various e-commerce solutions/shopping carts and payment processors.
You will manage our API integrations by assisting external developers that integrate to their API. You will be part of the team responsible for maintaining the code for their API which includes bug resolution and enhancements.
Your key responsibilities include:
Designing, developing and testing software in a PHP development environment
Carrying out unit and integration tests / building testing system
Taking part in research for new technologies and solutions
Working closely with the Front-End Team
Integration of various shopping carts with our API
Build efficient, testable, and reusable PHP code
About us…
Webgains is a leader in performance marketing, working for almost 15 years on behalf of clients such as Samsung, Nike, Mothercare and over 1500 others. We have a plan to double the size and reach of our business within the next few years and for this we seek the very best people out there to help us on this journey.
About you...
You will have a passion for development and a desire to keep learning with strong technical skills in Javascript, HTML and PHP.
Additionally, you will have knowledge of Magento, OpenCart, WooCommerce, Zen-Cart, Shopify, PrestaShop, Wix, SquareCart as the role is based heavily on e-commerce integration with our API.
Are you an experienced Linux Systems Administrator ready for your next challenge?
You will ensure server security (account management, patching, access control etc.); manage monitoring and alerting (resource usage, capacity, etc.); contribute to our disaster planning strategy, specifically in the areas of HA (high availability); contribute to the optimisation of our application by intelligent use of the Linux OS and associated tools; support our developers in debugging and improving code and systems; and help with the intelligent automation of as many system tasks as possible.
You will also be responsible for some Windows Systems Administration tasks.
Our application delivers around 200 million ads and processes, and approximately £6m worth of transactions every month, across 8 countries, all timezones and many languages. We have an exemplary record for both availability and stability. As we expand, we are looking to further strengthen this area.
Our systems are distributed across several data centres and companies. We have around 12 physical production servers along with a small number of VMs. We run machines on redhat enterprise server and Debian. We also run separate test and development environments.
About us...
Webgains is a leader in performance marketing, working for almost 15 years on behalf of clients such as Nike, Samsung, Mothercare and over 1500 others. We are at the first steps of a transformational project to further future proof our proposition and platform. We have a plan to double the size and reach of our business within the next few years and for this we seek the very best people out there to help us on this journey.
We’re ambitious but the environment is relaxed and sociable. The only thing we demand is that you never stop learning. We’ll give you the independence and support to produce your best work.
About you...
You enjoy working with people and are a good communicator. You enjoy working as part of a team but are able to organise and prioritise your own work with minimum supervision, taking responsibility and pride in successfully performing your duties.
You will have the following technical skills…
Essential:
Linux
Hardware management
Software installation and management
Desirable:
Openvpn
VMware
Bash
Networking, including TCP/IP and routing
Performance analysis
Apache web server admin
MySQL admin
Percona set up and installation
DNS management
Shell scripting
Windows Server 2008
Desktop management
Domain controllers/active directory
Security Policies
Patch management
Experience of using AWS and Amazon Cloud
Interested? Apply Now!
Jul 13, 2017
Full time
Are you an experienced Linux Systems Administrator ready for your next challenge?
You will ensure server security (account management, patching, access control etc.); manage monitoring and alerting (resource usage, capacity, etc.); contribute to our disaster planning strategy, specifically in the areas of HA (high availability); contribute to the optimisation of our application by intelligent use of the Linux OS and associated tools; support our developers in debugging and improving code and systems; and help with the intelligent automation of as many system tasks as possible.
You will also be responsible for some Windows Systems Administration tasks.
Our application delivers around 200 million ads and processes, and approximately £6m worth of transactions every month, across 8 countries, all timezones and many languages. We have an exemplary record for both availability and stability. As we expand, we are looking to further strengthen this area.
Our systems are distributed across several data centres and companies. We have around 12 physical production servers along with a small number of VMs. We run machines on redhat enterprise server and Debian. We also run separate test and development environments.
About us...
Webgains is a leader in performance marketing, working for almost 15 years on behalf of clients such as Nike, Samsung, Mothercare and over 1500 others. We are at the first steps of a transformational project to further future proof our proposition and platform. We have a plan to double the size and reach of our business within the next few years and for this we seek the very best people out there to help us on this journey.
We’re ambitious but the environment is relaxed and sociable. The only thing we demand is that you never stop learning. We’ll give you the independence and support to produce your best work.
About you...
You enjoy working with people and are a good communicator. You enjoy working as part of a team but are able to organise and prioritise your own work with minimum supervision, taking responsibility and pride in successfully performing your duties.
You will have the following technical skills…
Essential:
Linux
Hardware management
Software installation and management
Desirable:
Openvpn
VMware
Bash
Networking, including TCP/IP and routing
Performance analysis
Apache web server admin
MySQL admin
Percona set up and installation
DNS management
Shell scripting
Windows Server 2008
Desktop management
Domain controllers/active directory
Security Policies
Patch management
Experience of using AWS and Amazon Cloud
Interested? Apply Now!
Westward Housing Group is a major housing association in the south west. As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need.
We have an exciting opportunity for a Business Systems Analyst to work within our busy Business Transformation Team, based at our head office in Newton Abbot
As part of a team responsible for the improvement, support and training on business applications, you will help develop systems to enhance digitalisation and business transformation. The work includes project management, system testing, report writing, applying fixes and working with IT users
If you have an understanding or experience of supporting key business applications, within the Housing sector, and an understanding of the impact that effective IT applications can have on customer service and business delivery, then this may be the job for you.
Closing date: 6th June 2017
Interview date: 26th June 2017
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
May 24, 2017
Full time
Westward Housing Group is a major housing association in the south west. As a developing landlord, we build new homes across the region, working in partnership with local authorities to rent homes to those in need.
We have an exciting opportunity for a Business Systems Analyst to work within our busy Business Transformation Team, based at our head office in Newton Abbot
As part of a team responsible for the improvement, support and training on business applications, you will help develop systems to enhance digitalisation and business transformation. The work includes project management, system testing, report writing, applying fixes and working with IT users
If you have an understanding or experience of supporting key business applications, within the Housing sector, and an understanding of the impact that effective IT applications can have on customer service and business delivery, then this may be the job for you.
Closing date: 6th June 2017
Interview date: 26th June 2017
We actively encourage applications from all sections of the community. All applications are considered on the basis of their merits and suitability for the job.
Datalogic Solutions Ltd
Saint George's Road, London SW19 4BD, United Kingdom
Job Description
We are looking for someone with a passion for developing software people enjoy using, and who is happy developing throughout the whole stack. An ability to 'muck-in' in design sessions and be actively engaged in the entire process is as important as excellent 'clean code' skills.
You will be developing new features and enhancing existing ones in a new SAAS product built in ASP.net MVC, occasionally helping first line support and speaking directly to customers.
Skills & Requirements
We are looking for someone with at least 2 years of industry experience, preferably in a small company or startup. If you have any examples of hobbyist work or open source projects you have contributed to that would be great too.
Technology-wise we use:
HTML
Javascript
AngularJS
C#
ASP.net MVC
Databases\SQL
nHibernate
Get in touch!
May 04, 2017
Full time
Job Description
We are looking for someone with a passion for developing software people enjoy using, and who is happy developing throughout the whole stack. An ability to 'muck-in' in design sessions and be actively engaged in the entire process is as important as excellent 'clean code' skills.
You will be developing new features and enhancing existing ones in a new SAAS product built in ASP.net MVC, occasionally helping first line support and speaking directly to customers.
Skills & Requirements
We are looking for someone with at least 2 years of industry experience, preferably in a small company or startup. If you have any examples of hobbyist work or open source projects you have contributed to that would be great too.
Technology-wise we use:
HTML
Javascript
AngularJS
C#
ASP.net MVC
Databases\SQL
nHibernate
Get in touch!
JCDecaux is a global media company transforming the way consumers interact with outdoor advertisements. At JCDecaux you’ll be part of the world’s no. 1 outdoor advertising company. We help iconic brands and household names engage with their customers whilst helping to shape the look and feel of cities across the world.
We are looking for an Infrastructure Support Analyst to join our IT team based in central London. You will be responsible for maintaining our core infrastructure and systems. Working closely with other support functions within the business, you will provide next level support at high standard. Ideally you will have experience with Windows Servers, Powershell, Office 365 and backup solutions. Our IT team work collaboratively across the business, so an individual with strong interpersonal skills would be very suited to this role.
To ensure continued delivery to thousands of media sites, our talented people contribute across a wide range of roles; ensuring our clients are connecting with the right audience in major airports, shopping malls, on the high street, at railway stations, supermarkets and creative media spaces.
We invest in the training and the development of our employees - in all areas of our business. Our people make the difference.
Mar 27, 2017
Full time
JCDecaux is a global media company transforming the way consumers interact with outdoor advertisements. At JCDecaux you’ll be part of the world’s no. 1 outdoor advertising company. We help iconic brands and household names engage with their customers whilst helping to shape the look and feel of cities across the world.
We are looking for an Infrastructure Support Analyst to join our IT team based in central London. You will be responsible for maintaining our core infrastructure and systems. Working closely with other support functions within the business, you will provide next level support at high standard. Ideally you will have experience with Windows Servers, Powershell, Office 365 and backup solutions. Our IT team work collaboratively across the business, so an individual with strong interpersonal skills would be very suited to this role.
To ensure continued delivery to thousands of media sites, our talented people contribute across a wide range of roles; ensuring our clients are connecting with the right audience in major airports, shopping malls, on the high street, at railway stations, supermarkets and creative media spaces.
We invest in the training and the development of our employees - in all areas of our business. Our people make the difference.
Electrical Contractors' Association
Sevenoaks TN13, United Kingdom
The Electrical Contractors Association (ECA) is the UK's leading trade association that represents and supports the interests of businesses involved in all aspects of the electrical and electrotechnical industries.
We are recruiting an IT Project Development Manager. This is a new role, which as we drive forward change at a real pace in our organisation, will be a vital link between our business areas and our IT team, ensuring that projects are prioritised, managed and delivered on time and to budget.
The role will manage the ECA’s project development lifecycles, acting as the conduit with the business to agree, scope and specify project requirements. This will include managing the software development team, as well as actively developing code as part of the project team. The split is likely to be 60% development and 40% project management.
Well honed project management skills and a dynamic, people centric approach are essential. Applicants must also have an excellent understanding of project methodology control; ability to mediate and create a sense of community amongst wider groups of stakeholders and organisations within the ECA group; demonstrated experience in line management; well developed user liaison and analytical skill; ability to work under pressure and manage multiple deadlines.
The following technical skills are also essential: Microsoft Project or similar tracking tools; Microsoft Office 2007 or higher; Microsoft Visual Studio .NET using C#; ASP .NET, MVC, Web Forms, Entity Framework (advantageous).
The position reports to the Group Head of IT and is based in our head office in Sevenoaks, Kent.
A competitive salary and benefits package will be provided along with excellent career development opportunities.
To apply, please send your CV along with a cover letter containing details of your current remuneration to Daisy Woodgate.
Mar 02, 2017
Full time
The Electrical Contractors Association (ECA) is the UK's leading trade association that represents and supports the interests of businesses involved in all aspects of the electrical and electrotechnical industries.
We are recruiting an IT Project Development Manager. This is a new role, which as we drive forward change at a real pace in our organisation, will be a vital link between our business areas and our IT team, ensuring that projects are prioritised, managed and delivered on time and to budget.
The role will manage the ECA’s project development lifecycles, acting as the conduit with the business to agree, scope and specify project requirements. This will include managing the software development team, as well as actively developing code as part of the project team. The split is likely to be 60% development and 40% project management.
Well honed project management skills and a dynamic, people centric approach are essential. Applicants must also have an excellent understanding of project methodology control; ability to mediate and create a sense of community amongst wider groups of stakeholders and organisations within the ECA group; demonstrated experience in line management; well developed user liaison and analytical skill; ability to work under pressure and manage multiple deadlines.
The following technical skills are also essential: Microsoft Project or similar tracking tools; Microsoft Office 2007 or higher; Microsoft Visual Studio .NET using C#; ASP .NET, MVC, Web Forms, Entity Framework (advantageous).
The position reports to the Group Head of IT and is based in our head office in Sevenoaks, Kent.
A competitive salary and benefits package will be provided along with excellent career development opportunities.
To apply, please send your CV along with a cover letter containing details of your current remuneration to Daisy Woodgate.
Blue Logic Computers Systems Ltd
Thorner, Leeds, United Kingdom
2nd Line Support Engineer - Leeds - Upto £30,000 Fantastic benefits, career progression including external training and development. This position is based on the outskirts of Leeds on the A64 near Tadcaster
You will be involved in a variety of duties including;
Providing 2nd line technical support for hardware and software issues.
Ensure all calls are logged into the helpdesk system and progress notes are added to all calls.
Managing the timely resolution of open calls and call actions across all customers.
Proactively managing problem calls through to completion in a timely basis.
Proactively working to improve internal processes.
Pro-actively identifying potential problems and issues on customer sites and investigating if those problems could occur at other sites.
Identification of potential opportunities to replace or implement new solutions or equipment at customer sites
Ensuring SLA’s are met.
Sharing your technical knowledge and assisting your colleagues with issue resolution.
Research and development for internal system improvements.
Liaising directly with the company directors about new technologies and market developments
Delivering exceptional customer service and demonstrating the ability and desire to go ‘Above and beyond’ for our customers.
Providing ‘Out of Hours’ cover on a strict rota basis, as and when required.
The Person
Minimum 5 years experience in a technical support environment
A committed team player.
Able to work to your own initiative.
Work within a young talented dynamic team.
A flexible work ethic, working with the business to find a suitable solution to our customer’s issues.
Willingness to work out of normal hours to minimise customer disruption.
Comfortable working with complex problems involving hardware and software.
Comfortable dealing with customers over the phone and face to face on site when required.
Technical Skills:
Excellent knowledge of the following:
Desktop PC’s and Operating systems (Windows XP / Windows 7)
Networking and firewalls
Server set up, configuration and support - in particular Small Business Server 2003/8 and server 2003/8, Exchange 2003/7/10 – Ideally Microsoft Qualified
Very strong all round technical competence
Anti-virus software management and rollout;
Back up technology.
Server Installation.
Terminal server.
IT Security.
Data replication technologies.
Feb 20, 2017
Full time
2nd Line Support Engineer - Leeds - Upto £30,000 Fantastic benefits, career progression including external training and development. This position is based on the outskirts of Leeds on the A64 near Tadcaster
You will be involved in a variety of duties including;
Providing 2nd line technical support for hardware and software issues.
Ensure all calls are logged into the helpdesk system and progress notes are added to all calls.
Managing the timely resolution of open calls and call actions across all customers.
Proactively managing problem calls through to completion in a timely basis.
Proactively working to improve internal processes.
Pro-actively identifying potential problems and issues on customer sites and investigating if those problems could occur at other sites.
Identification of potential opportunities to replace or implement new solutions or equipment at customer sites
Ensuring SLA’s are met.
Sharing your technical knowledge and assisting your colleagues with issue resolution.
Research and development for internal system improvements.
Liaising directly with the company directors about new technologies and market developments
Delivering exceptional customer service and demonstrating the ability and desire to go ‘Above and beyond’ for our customers.
Providing ‘Out of Hours’ cover on a strict rota basis, as and when required.
The Person
Minimum 5 years experience in a technical support environment
A committed team player.
Able to work to your own initiative.
Work within a young talented dynamic team.
A flexible work ethic, working with the business to find a suitable solution to our customer’s issues.
Willingness to work out of normal hours to minimise customer disruption.
Comfortable working with complex problems involving hardware and software.
Comfortable dealing with customers over the phone and face to face on site when required.
Technical Skills:
Excellent knowledge of the following:
Desktop PC’s and Operating systems (Windows XP / Windows 7)
Networking and firewalls
Server set up, configuration and support - in particular Small Business Server 2003/8 and server 2003/8, Exchange 2003/7/10 – Ideally Microsoft Qualified
Very strong all round technical competence
Anti-virus software management and rollout;
Back up technology.
Server Installation.
Terminal server.
IT Security.
Data replication technologies.
Overview
E (Gas and Electricity) Ltd are a rapidly expanding energy company with over 200,000 customers. We are looking for a Senior iOS Developer to join our new in-house IT department. Due to our rapid growth we will be expanding the department over the next 12 months so we offer a fantastic opportunity for career progression.
We are looking for an iOS/Objective-C developer preferably with some .NET development skills.
Experience
3 years of strong, commercial Objective-C development experience / object-orientated development
Excellent knowledge of provisioning, signing and distribution of iOS applications of all types (dev, ad-hoc, enterprise, app store)
Understanding of development methodologies (e.g. TDD, Agile)
A 'results driven’ approach
The ability to work on your own and solve problems
Advantageous skills:
IBM MaaS360 Mobile Device Management
Git/Gitflow
MS .NET development (Visual Studio)
SQL Server 2012
The main application is mission-critical so experience of developing/supporting similar iOS apps is highly beneficial.
The applicant will have at least 5 years of commercial development experience and be either a senior/lead iOS engineer or hold equivalent responsibilities.
Education
The applicant will hold a degree or equivalent qualification.
Skills
Objective-C, iOS development/Cert management, .Net, MVC, EF, SQL Server, HTML, CSS, JavaScript, RESTful APIs, Agile, TDD, good written communication/documentation skills.
Jan 26, 2017
Full time
Overview
E (Gas and Electricity) Ltd are a rapidly expanding energy company with over 200,000 customers. We are looking for a Senior iOS Developer to join our new in-house IT department. Due to our rapid growth we will be expanding the department over the next 12 months so we offer a fantastic opportunity for career progression.
We are looking for an iOS/Objective-C developer preferably with some .NET development skills.
Experience
3 years of strong, commercial Objective-C development experience / object-orientated development
Excellent knowledge of provisioning, signing and distribution of iOS applications of all types (dev, ad-hoc, enterprise, app store)
Understanding of development methodologies (e.g. TDD, Agile)
A 'results driven’ approach
The ability to work on your own and solve problems
Advantageous skills:
IBM MaaS360 Mobile Device Management
Git/Gitflow
MS .NET development (Visual Studio)
SQL Server 2012
The main application is mission-critical so experience of developing/supporting similar iOS apps is highly beneficial.
The applicant will have at least 5 years of commercial development experience and be either a senior/lead iOS engineer or hold equivalent responsibilities.
Education
The applicant will hold a degree or equivalent qualification.
Skills
Objective-C, iOS development/Cert management, .Net, MVC, EF, SQL Server, HTML, CSS, JavaScript, RESTful APIs, Agile, TDD, good written communication/documentation skills.
The University of London Computer Centre are now seeking a Senior Systems Administrator for the support and development of infrastructure and application systems providing services to University of London Computer Centre customers.
The University of London
The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.
University of London Computer Centre
University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 54,000 distance learning students in association with the University of London International Programmes
The Role
As the Senior Systems Administrator, you will assist and make recommendations in the planning and development of the University of London Computer Centre technical infrastructure & managed hosting service. You will have involvement with the day to day operational running of ULCC services to ensure they achieve published performance levels and will be involved with the design and specification of new projects. You will have responsibility for specific projects for University of London Computer Centre and its customers run in accordance with the established ULCC project management methodology.
To be considered for this role you must have previous experience supporting customer systems in a service delivery environment and experience in a similar customer/student facing role. You will have good practical and theoretical understanding of the range of technical architectures in existence, especially Linux (predominantly RedHat), Windows Server (2008, 2012) & Unix (predominantly Sun Solaris), and a good working knowledge and theoretical understanding of computer networking including IP networking, routing protocols and network security. You will have a practical and theoretical understanding of mainstream applications including Apache, Tomcat, Java, Oracle, MySQL, LDAP, Shibboleth. You will be a pro-active and a problem solver with excellent attention to detail and excellent customer focus skills.
For a full person specification and job description, please download the below documents.
Further Information
To apply for this role please submit your CV and Covering letter by clicking below. The close date for this role is midnight on Wednesday, 25 January 2017.
Pursuing excellence in education
www.london.ac.uk
Jan 12, 2017
Full time
The University of London Computer Centre are now seeking a Senior Systems Administrator for the support and development of infrastructure and application systems providing services to University of London Computer Centre customers.
The University of London
The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.
University of London Computer Centre
University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 54,000 distance learning students in association with the University of London International Programmes
The Role
As the Senior Systems Administrator, you will assist and make recommendations in the planning and development of the University of London Computer Centre technical infrastructure & managed hosting service. You will have involvement with the day to day operational running of ULCC services to ensure they achieve published performance levels and will be involved with the design and specification of new projects. You will have responsibility for specific projects for University of London Computer Centre and its customers run in accordance with the established ULCC project management methodology.
To be considered for this role you must have previous experience supporting customer systems in a service delivery environment and experience in a similar customer/student facing role. You will have good practical and theoretical understanding of the range of technical architectures in existence, especially Linux (predominantly RedHat), Windows Server (2008, 2012) & Unix (predominantly Sun Solaris), and a good working knowledge and theoretical understanding of computer networking including IP networking, routing protocols and network security. You will have a practical and theoretical understanding of mainstream applications including Apache, Tomcat, Java, Oracle, MySQL, LDAP, Shibboleth. You will be a pro-active and a problem solver with excellent attention to detail and excellent customer focus skills.
For a full person specification and job description, please download the below documents.
Further Information
To apply for this role please submit your CV and Covering letter by clicking below. The close date for this role is midnight on Wednesday, 25 January 2017.
Pursuing excellence in education
www.london.ac.uk
The Engineering Development Trust
Welwyn Garden City, United Kingdom
Location: Welwyn Garden City Department: ICT Reports to: ICT Support Manager
This is a fantastic opportunity for a bright, pro-active and articulate individual to make a difference in a small, dedicated ICT Team. You will be working for a well renowned STEM charity, delivering over 40,000 experiences to young people every year. The Engineering Development Trust (EDT) has been constantly growing for over 30 years and this is a great opportunity to grow and improve your support skills with them.
You will have the opportunity to help out in support, contributing to the successful running of the service desk ensuring EDT’s employees have the ICT tools and necessary guidance to do their roles as effectively as possible.
The role will be mainly phone and email based, so the successful candidate must feel comfortable providing remote support and delivering excellent customer service. They will be supporting internal staff members located across regional offices in England and Scotland along with home workers.
Principle Responsibilities
Respond efficiently to calls and emails from staff with regular attention to the ICT ticket system
Provide 1st line support to users and trouble-shoot any problems encountered
Monitor, log and communicate scheduled system downtime / upgrades
Maintain other services including: Office 365 users, Sharepoint sites, Exchange accounts
Provide additional support on our recently launched Dynamics CRM system
Participate in other areas of ICT under the direction of the support manager
Knowledge, Skills and Experience
Excellent written and verbal communication skills
Attention to detail
Keen interest in IT
Experience of MS Windows, MS office and Office 365 online
Experience of using Drupal CMS would be an advantage
Good team player
Ability to work on own initiative
PHP & Java coding knowledge is not essential but would be an advantage
Job Summary
This vacancy is available on a Full-Time basis
It may require ad hoc and infrequent visits to our regional offices
Working hours are 9am – 5pm (30-minute lunch break)
37 1/2 Hours a week
Salary: £16k-£18k depending on experience
Please ensure any applications to this job include your CV with a covering letter.
Dec 08, 2016
Full time
Location: Welwyn Garden City Department: ICT Reports to: ICT Support Manager
This is a fantastic opportunity for a bright, pro-active and articulate individual to make a difference in a small, dedicated ICT Team. You will be working for a well renowned STEM charity, delivering over 40,000 experiences to young people every year. The Engineering Development Trust (EDT) has been constantly growing for over 30 years and this is a great opportunity to grow and improve your support skills with them.
You will have the opportunity to help out in support, contributing to the successful running of the service desk ensuring EDT’s employees have the ICT tools and necessary guidance to do their roles as effectively as possible.
The role will be mainly phone and email based, so the successful candidate must feel comfortable providing remote support and delivering excellent customer service. They will be supporting internal staff members located across regional offices in England and Scotland along with home workers.
Principle Responsibilities
Respond efficiently to calls and emails from staff with regular attention to the ICT ticket system
Provide 1st line support to users and trouble-shoot any problems encountered
Monitor, log and communicate scheduled system downtime / upgrades
Maintain other services including: Office 365 users, Sharepoint sites, Exchange accounts
Provide additional support on our recently launched Dynamics CRM system
Participate in other areas of ICT under the direction of the support manager
Knowledge, Skills and Experience
Excellent written and verbal communication skills
Attention to detail
Keen interest in IT
Experience of MS Windows, MS office and Office 365 online
Experience of using Drupal CMS would be an advantage
Good team player
Ability to work on own initiative
PHP & Java coding knowledge is not essential but would be an advantage
Job Summary
This vacancy is available on a Full-Time basis
It may require ad hoc and infrequent visits to our regional offices
Working hours are 9am – 5pm (30-minute lunch break)
37 1/2 Hours a week
Salary: £16k-£18k depending on experience
Please ensure any applications to this job include your CV with a covering letter.
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
Nov 10, 2016
Full time
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
The College is looking to appoint an IT Technician to join a small team of enthusiastic and highly skilled technicians in supporting and maintaining the College network and equipment.
Reigate College has a network of about 1800 Windows 7 Computers, 200 systems running Mac OS X and an assortment of tablets and portable devices. We have about 2500 users.
The main network runs as a single Active Directory Domain, built on Microsoft Windows 2008-2012 and a VMWare Infrastructure. Email is hosted on Microsoft Office 365, with external iCritical Mail filtering. Antivirus protection is provided by Sophos.
The core network operates over fibre and uses largely HP Procurve switches, with Cat5 to desktop. Wireless connectivity is provided by a Ruckus system. External connectivity is a 1GB link, with security provided by Watchguard firewalls. Students and staff have remote access to their files, email and other learning resources.
Training will be available for a candidate who has the relevant aptitude and experience, although experience working with Apple Macs (particularly networking with Active Directory integration) is highly desirable. Some early starts or evening work may be required on occasions.
The post is full-time, 52 weeks per year. The hours of work are from 8.00 am to 4.00 pm, Monday to Friday and the salary is from £19,268 - £22,114 per annum, including Reigate College Allowance.
Candidates are asked to complete the Support Staff application form and return it to the Personnel Officer as soon as possible, but no later than 9.00 a.m. Thursday 10th November 2016. In completing their supporting statement, candidates are asked to indicate the particular strengths and experiences they would bring to the post. Please see www.reigate.ac.uk/jobs for further details
Nov 03, 2016
Full time
The College is looking to appoint an IT Technician to join a small team of enthusiastic and highly skilled technicians in supporting and maintaining the College network and equipment.
Reigate College has a network of about 1800 Windows 7 Computers, 200 systems running Mac OS X and an assortment of tablets and portable devices. We have about 2500 users.
The main network runs as a single Active Directory Domain, built on Microsoft Windows 2008-2012 and a VMWare Infrastructure. Email is hosted on Microsoft Office 365, with external iCritical Mail filtering. Antivirus protection is provided by Sophos.
The core network operates over fibre and uses largely HP Procurve switches, with Cat5 to desktop. Wireless connectivity is provided by a Ruckus system. External connectivity is a 1GB link, with security provided by Watchguard firewalls. Students and staff have remote access to their files, email and other learning resources.
Training will be available for a candidate who has the relevant aptitude and experience, although experience working with Apple Macs (particularly networking with Active Directory integration) is highly desirable. Some early starts or evening work may be required on occasions.
The post is full-time, 52 weeks per year. The hours of work are from 8.00 am to 4.00 pm, Monday to Friday and the salary is from £19,268 - £22,114 per annum, including Reigate College Allowance.
Candidates are asked to complete the Support Staff application form and return it to the Personnel Officer as soon as possible, but no later than 9.00 a.m. Thursday 10th November 2016. In completing their supporting statement, candidates are asked to indicate the particular strengths and experiences they would bring to the post. Please see www.reigate.ac.uk/jobs for further details
