462 jobs found in Newcastle Upon Tyne

The Company Nigel Wright are delighted to be assisting a SaaS company in their search for an experienced Frontend Javascript Developer. This is a great opportunity for an experienced developer to join a unique company creating bespoke software that is revolutionising the FinTech industry. The Role Responsibilities: Writing high quality, maintainable code that is easy to read and test Identifying and im...... click apply for full job details

Senior IT Engineer Newcastle upon Tyne £50-£55k One of my national clients' is looking to bring on board an experienced IT EUC Engineer on a permanent basis. The role is based in the centre of Newcastle and offers flexible working for 1-2 days per week. The Role / Responsibilities You will be working within the IT Technical Operations teams, providing BAU support to the organisations core Mic...... click apply for full job details

The organisation: A global organisation with experience of working across a variety of industries, delivering powerful next- generation IT services and solutions. An end-to-end IT services company, helping clients harness the power of innovation to thrive on change, serving nearly 6,000 private and public sector clients across 70 countries...... click apply for full job details

Outside IR35 - React Native Developer - Remote - £350 - £450 PD An award-winning Newcastle based consultancy who are looking for a React Native Developer to join them for a short-term contract. Within this role you will be responsible for the development of a brand-new prototype for a well-known brand. To be eligible you will need to have sound React Native experienc...... click apply for full job details

LSL Property Services plc is a leading provider of residential property services, operating in two principle segments; Estate Agency and related services and Surveying and Valuation services. An exciting opportunity has arisen to join one of the UK's largest most innovative and award winning property services providers. Working within our busy Group IT Support division we are looking to recruit an experienced Support Analyst to provide effective and efficient IT support to all LSL employees, franchises and Corporate Clients. This role will be on an initial 3 month contract. Based within our Head Office on Newcastle Business Park - Newcastle upon Tyne, you will ensure all issues and queries are managed and handled professionally, accurately and in a timely manner. Working within agreed SLA's you will ensure correct support and procedures are followed, portraying a confident approach to users and colleagues. The successful candidate must have previous experience within a similar role and have a thorough understanding and awareness of IT Procedures. You will have previously provided Service Desk support and be confident in maintaining a professional relationship with all business functions. A good understanding of 3rd party SLA's and escalation points is also essential. You will be comfortable working in a fast paced environment, whilst remaining calm under pressure; you will be an effective communicator with good interpersonal skills and have the ability to work to well as part of a team. Knowledge of Windows 10, Active Directory, Outlook / Exchange, MS Office Full training on all LSL be-spoke systems will be provided

Data Scientist I am currently looking for someone from a strong data background who can come in and join my client in Newcastle. We are currently working with them on a large technological transformation project and one of the key focusses of this is within the data team. I am looking for someone who as a strong background in Data Analysis & ETL Practices who has an interest in using those skills they have developed to become a Data Scientist. Skills we are looking for: Strong data analysis experience Experience of ETL best practice Experience of relational database technologies; e.g Oracle, SQL Server Experience of data quality management Experience of data mining models and statistical techniques Experience of relational and multi-demensional data model design Knowledge of master data management Knowledge of data life-cycle management Knowledge of using QDI Compose, Replicate & Catalyst Knowledge of Ethical Standards Framework Experience of using an ITSM Tool; e.g Jira If you are ticking a number of the boxes above then please do apply to the role! If you have any queries or anything you would like to confidentially discuss you can reach me on

Are you an enthusiastic and passionate DevOps professional looking to work for an exciting SaaS company, who operates one of the fastest-growing sectors in tech night now. If you'd like to join an ambitious, competitive, dynamic, fun-loving team at a tech company that is going places - this might just be the job you're looking for… The Tech: Amazon Web Services Cloudfront IAM S3 ECS And others Docker ...... click apply for full job details

Magento Developer / Senior Developer / PHP Developer / Software Developer / Remote / Warrington / Permanent Location - Warrington / Remote Salary - £50,000 Permanent Are you a Senior Developer with excellent knowledge and experience using Magento / PHP? Are you looking for your next challenge? I have an exciting opportunity for you to work with a forward-thinking, industry-leading company who are looki...... click apply for full job details

Are you an enthusiastic and passionate DevOps professional looking to work for an exciting SaaS company, who operates one of the fastest-growing sectors in tech night now. If you'd like to join an ambitious, competitive, dynamic, fun-loving team at a tech company that is going places - this might just be the job you're looking for… The Tech: Amazon Web Services Cloudfront IAM S3 ECS And others Docker Infras...... click apply for full job details

.NET Developer Do you enjoy developing, testing, and implementing brilliant data and analytics solutions and integrations? Do you want to have the opportunity to grow and advance your career as a Software Developer within a company that will give you 12 days of personal development time every year? Perfect Image has nearly 30 years' experience of designing, delivering, and managing intelligent IT so...... click apply for full job details

About the Role An exciting opportunity has arisen for an experienced, customer focused professional to lead the Service Desk team through an exciting period of technological transformation within the group. You will be responsible for the day to day management of all Service Desk Analysts within a highly regulated environment. As an experienced Service Desk lead, you will help drive a culture of service excellence within the team, ensuring that customer experience is at the forefront of the teams decision making and interactions. You will provide direction and inspiration to your teams, driving employee engagement and ensuring the team are communicated with effectively. Additionally, you will be responsible for identifying and implementing improvements to processes, driving efficiencies and promoting a shift left culture to ensure that the team are responsive to our customers, engaged and are actively developing within their roles. About You As an experienced IT professional, you will be have experience of leading, motivating and coaching 1st line teams, managing SLA and KPI performance and are comfortable with identifying and implementing process improvements and efficiencies. You should have the ability to take a hands-on approach to directing the activity of the team, ensuring effective resourcing, work allocation, incident management and request fulfilment and trend analysis. A background in working for an organisation that provides managed services to corporate clients would be desired, in addition to knowledge of regulated environments and compliance standards that are typically found within financial services organisations. About Us Newcastle Strategic Solutions is the UK's leading savings management platform and one of the North East's most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do. As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation. In addition to joining a great team within a truly local organisation, our colleagues also benefit from: 25 days holiday allowance + bank holidays Corporate bonus scheme Working from home supplement upon joining and monthly allowance thereafter Subsidised event tickets Generous pension scheme Performance-related pay Volunteering days Flexible working hours The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

About the Role The Business Systems team are responsible for evaluating new and emerging technologies, delivering technical projects/solutions and maintaining server and application stacks supporting the Newcastle Strategic Solutions client base. The in-house developed systems are sophisticated, robust and secure platforms that are supported operationally on a 24/7 basis to meet demanding client driven SLAs. The Business Systems Specialist role is particularly varied. You will work on multiple projects, provide 3rd line support, liaise with other IT, business and project teams and manage requests from other business areas. You will be able to effectively deal with incidents, deliver on various projects (migration, upgrades, security, etc) and contribute to the continuous improvement of our systems. We have a significant number of exciting and challenging ICT projects to deliver this year and we are looking for a talented and driven individual to join and make a real difference to the Business Systems team. About You You will have: A successful track record of working in a dynamic and collaborative enterprise ICT team, supporting customer critical application stacks and delivering projects to demanding timescales. A good understanding of change and risk management within a complex operational environment. A desire to learn; as it is as equally important to improve and develop our teams as it is to continuously improve the work that we do. You will be a confident communicator who can dynamically manage your own workload with strong analytical/problem solving skills and the ability to work at pace, making clear decisions with a structured and organised approach. You should also possess skills in a cross section of the following areas and ideally have experience of managing and supporting 24/7 web based services in both B2B and B2C environment: Microsoft Windows Server, SQL Server, VMWare and MS SCCM MS365 & O365, Teams, AD/AzureAD and Windows Modern Management Microsoft Exchange and perimeter email security such as Mimecast Citrix VDI, Workspace, ADC & Cloud System and application monitoring, ideally SCOM and Dynatrace HA architecture About Us Newcastle Strategic Solutions is the UK's leading savings management platform and one of the North East's most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do. As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation. In addition to joining a great team within a truly local organisation, our colleagues also benefit from: 30 days holiday allowance + bank holidays Aviva private medical insurance with Digital GP Corporate bonus scheme Working from home supplement upon joining and monthly allowance thereafter Subsidised event tickets Generous pension scheme Performance-related pay Volunteering days Flexible working hours The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

Avanti recruitment are currently working with a leading enterprise SaaS solutions provider who are currently looking to hire a knowledgeable Principal Java Developer. The company are looking to grow the product and platform engineering team exponentially this year and have some big plans moving forward. This role is 100% remote even after Covid 19, however you must be based in the UK...... click apply for full job details

Your new role We're looking to appoint a Business Process Analyst for an initial period of 6 months. Reporting directly into our Director of Delivery & Deployment you'll work across the largest business area within EMIS group to review all departments and provide recommendations and enhancements to improve efficiencies, and ultimately to help us to continue to improve service delivery and utilisation for our customers. Working across every area of Delivery & Deployment within both business and functional areas, you'll perform a deep dive of all processes, both manual and automated and take ownership of mapping, assessing and redesigning processes and ways of working. You'll also have key responsibility for identifying interdependencies between teams to ensure 'end to end' functionality and implementing, monitoring and reporting on improvements. Working closely with the wider team you'll facilitate workshops and coach in the use of process improvement tools and to instil a culture of continuous improvement. This is a great opportunity for a confident and experienced Business Analyst to come in and drive real change. Not only will you be working for one of the UK's leading HealthTech organisations you'll have exposure to working directly with senior leadership in an area of the business that generates significant revenue, with the ability to see the tangible effects of your work as we evolve as a business. This is a home based opportunity however there may be some travel to our offices required, which are based in Leeds, Bolton & Watford (restrictions depending) The team You'll report directly into our Director of Delivery and Deployment, Cleveland, who has accountability for 4 different functional areas; Group Transformation & Training, Group Solutions Delivery, Group Deployment & Engineering. Who you'll be We want to make sure you're set for success so the key skills we're looking for in the role are below. We know not everyone ticks all the boxes and we'll provide training on some of the areas if you're the right person for the role. Proven experience with tangible results in a Business Process Analyst role Exceptional stakeholder management at all levels Knowledge of lean principles and process improvement, Six Sigma qualification would be beneficial but not essential Understanding of project management and planning methodologies Experience of presentation solutions and results to Senior Teams. Who we are We're passionate about helping clinicians improve patient care. Whether in primary, community, mental health or secondary settings, our aim is to provide every healthcare professional with the patient information they need to deliver the best quality, most efficient service. We work in every major healthcare setting, providing technology, information and health screening. Committed to supporting longer healthier lives for everyone, from connecting care providers with their patients, to making sure every clinician has the information they need to deliver the best patient care. If you think you have the skills we're looking for to strengthen our team, we'd love to hear from you so press that apply button now!

Network Engineer Our Newcastle based Public Sector client are currently looking for a Network Engineer to join their organisation on a permanent basis. The Organisation are currently undertaking the largest transformation project of its type in the North of England and is rapidly expanding its IT function. To ensure the delivery of a performant, cost effective and appropriately resilient network environment that meets the agreed service levels for critical business functions and contracted WAN service provider. The key duties of the Network Engineer are; Participate in ensuring an effective delivery of Network services consisting of WAN, LAN, WiFi, Active Directory, AzureAD and security products and services, in support of the operational and administrative systems required by the force to function effectively and efficiently. Liaise with third party suppliers to ensure effective services are delivered at the agreed service level and that new or renewal contracts are in place at the appropriate time. Provide technical expertise in support of the development and delivery of network services including the specification, procurement, and implementation of Network infrastructure and related products, systems and services. Ensure the provision and maintenance of the force's on-premises Active Directory and Azure AD cloud services. Develop and ensure the use of operational standards and procedures in relation to Network Infrastructure ensuring compliance with Service Management guidelines and that the performance of the systems and support services meet Service Level Agreements. Implement the appropriate hardware and software patching schedule of all network and security devices is maintained in line with the ICT patching policy. Liaise with internal and external user groups, manufacturers and suppliers as required in order to maintain force network services and to provide technical input to influence strategic direction. Maintain regular contact with suppliers to ensure that they are meeting their contractual commitments and supporting the needs of the business. Work closely with key stakeholders within the ICT Department to ensure the provision of a fully integrated efficient, effective, and customer focused, Network Service, identifying opportunities to enable collaborative working with other forces/ organisations. Ensure compliance with Information Security requirements and prepare and maintain the appropriate documentation to support the services through their full life cycle. Communicate with customers and stakeholders regarding change management, system performance, and business needs in order to maintain effective business relationships and provide an efficient Network service. Ensure the delivery of routine Network support and maintenance activities, and proactively manage performance in order to prevent business affecting problems arising. Supervise, train and allocate work to subordinate staff, providing advice and guidance to colleagues when required in order to enhance the services provided in support of the Network infrastructure. Take part in the call-out/stand-by rota, in order to satisfy the needs of the system users.

Company We are working with a fantastic client based in Newcastle in the search for a Angular developer. The company are a well established business with track record of delivering market leading solutions. They've won a number of new projects and need to recruit a specialist Angular developer. This will be a critical part of the project team so you must have strong Angular experience...... click apply for full job details

Storage & Virtualisation Engineer Key Responsibilities:- Participate in the effective delivery and subsequent 2nd line support of the companies Storage and Virtual infrastructure. Participate in the design, implementation, migration and recovery of Storage and Virtual infrastructure related products, systems and services. Participate in the full lifecycle management of storage and virtual server environments, including software reviews, server/storage security patches and upgrades, replacement / decommissions. Participate in evaluating opportunities for greater efficiency and optimisation within the storage and virtual estate, to deliver more efficient and effective ICT services. Take an active role in the effective resolution of allocated incidents and problem solving. Undertake installation and configuration activities as agreed by line management and project leads. Follow operational standards and procedures in relation to Storage and virtual infrastructure ensuring compliance with architectural and Service Management standards. Liaise with system owners to ensure the functionality of Storage and Virtual infrastructure meets agreed service requirements. Participate in compliance with Information Security requirements. Liaise with vendors and suppliers to ensure systems are regularly updated and relevant security patches are applied to all virtual and storage systems within agreed timescales. Liaise with internal and external user groups to maintain an excellent working knowledge of infrastructure service requirements. Undertake environmental scanning to support the identification of effective and innovative infrastructure products and services that may better support the needs of the organisation. Work outside standard office hours when required, and take part in the call-out/stand-by rota, in order to effectively maintain live services with least operational impact to system users. Essential Skills, Experience and Qualifications Educated to degree level (or equivalent relevant experience) Experience of providing 2nd and 3rd (preferred) line support in an operational environment Supplier management experience Customer Service experience Experience of using an ITSM tool SAN /Scale out storage and VMware experience or equivalent technology Basic operating systems experience, specifically Microsoft Server and Win 10, however knowledge of other systems such as Linux would be beneficial Strong client facing skills Desirable: Ability to bridge the gap between technical and business language to create pragmatic, appropriate solutions Experience of Nimble, Cohesity storage solutions and HP Server technology Purchase order experience Experience of working in a public sector or police environme Experience of taking part in a call out rota

Dynamics 365 Developer- Up to £55,000 - FULLY REMOTE! (Sponsorship is unfortunately not supported) My client are a specialist provider of vehicle finance who are looking to invest in their technology team as a result of their accelerating success. They are looking for a senior developer with a background in both dynamics and ...... click apply for full job details

Would you like to be involved in designing and delivering an End user technology road map for a highly successful and growing tech success story based in Newcastle? If so, this is just the role for you! The business are keen to recruit a hands on technical leader with the desire and ability to manage a small team responsible for all technology used by their team of 100+ colleagues across 3 UK Sites...... click apply for full job details

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. Our Newcastle Hub is currently recruiting for a PMO Coordinator on a 6 month fixed term contract . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. This is an exciting time for the firm as Norton Rose Fulbright is implementing a range of IT and business change initiatives for the EMEA region (covering twenty-five offices) . The team has evolved significantly over the last few years to include a project delivery framework to manage and govern IT project delivery. You will work closely with the EMEA IT Projects Lead and the project management team, to support the delivery of projects in adherence with the project delivery framework. Key Responsibilities Project delivery framework Supporting the EMEA IT Projects Lead in driving effective project delivery and in compliance with the project delivery framework and related stage gates Co-ordinating related meetings (e.g. Stage Gates Reviews, Technical Design Authority meetings, demand forums), including assembling relevant documentation ahead of meetings and documenting meeting minutes Project delivery support Co-ordinating project setup activities (e.g. arranging project codes and collaboration sites setup for Project Managers) Producing project briefs or Project Initiation Documents (PID) Development and maintenance of project plans Preparation of project reports including status reports and RAID logs Supporting the project management team with any ad hoc requirements Tracking, monitoring and reporting Preparation of reports (presentations, slide packs and Excel based reports) across the full project portfolio for senior management, including: status reports, resource demand reports, project spend vs. budget reports Project closure co-ordination Gathering lessons learnt Applying lessons learnt to enable continuous improvement Knowledge management Supporting the creation and sharing of project management deliverables and best practices across the projects team Skills and experience required Essential Previous PMO or junior project management experience, including p roven experience of project delivery support, reporting, governance, RAID management, budgeting and planning PRINCE2 Practitioner level A confident and clear communicator (written and oral) both at team and senior management levels Highly analytical and ability to develop solutions to technical problems Ability to use initiative, be proactive and deal with specific queries as required Ability to lead meetings, drive outcomes and obtain updates Good knowledge of MS Office, in particular strong knowledge of Excel and PowerPoint Demonstrated flexible approach to assignments Proactive team player, who is supportive of colleagues, while also prepared to constructively challenge and hold individuals accountable for progress against agreed deliverables Excellent organisational skills with the ability to manage and prioritise the workload effectively Possess a keen attention to detail Desirable Experience in managing SharePoint or Teams sites Project planning skills and experience of using project management tools such as MS Project Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We are open to flexible working practices, and will support you in effectively managing your work and personal commitments. We offer a range of family friendly and inclusive employment policies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusion via our Recruitment Team. Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. Please contact our Recruitment team.

About the Role As an ICT team we are driving to be more digitally focussed, using the latest technologies, whilst ensuring that our customers are at the heart of everything we do. Innovation, design, and implementing systems that deliver real business value are fundamental to achieving this. We have a fantastic opportunity for a Release Analyst to join the team and work alongside our DevOps engineers, developers, testers and other process owners to drive continuous improvement into our release processes. The role sits within the IT System Services (DevOps) team who have varied responsibilities, one being the management and delivery of releases throughout the deployment pipeline. Other key functions of the team include supporting the agile scrum teams whilst maintaining and improving the associated applications/platforms and underlying services, both on premise and in the cloud. In addition evaluating new and emerging technologies, delivering technical projects/solutions, maintaining server and application stacks to support the Newcastle Strategic Solutionsclient base are also key activities of the team. Whilst the role has a heavy focus on agile release management it also includes the facilitation and planning of traditional waterfall releases. You will be responsible for delivering an exceptional service to NBS and Newcastle Strategic Solutions through the delivery of quality releases, whilst both following and developing existing processes. You will ensure that all releases are managed in an effective, safe and timely manner, in order to meet organisational expectations with a clear focus on efficiencies, delivery at pace, continual improvement, engagement and collaboration. About You You will have experience of coordinating and transitioning software releases through all environment stages within both agile (CI/CD) and waterfall (ITIL) environments and creating high quality release processes and documentation. You will also have experience of managing and coordinating post implementation warranty and reviews. We are looking for someone with a desire to learn and self-develop as we want you to continually improve.You will be an excellent communicator who can dynamically manage their own workload with strong problem solving skills with the ability to work at pace making clear well thought out decisions. You will have an excellent understanding of change, release and risk management within a complex operational environment with the ability to engage and build relationships with a diverse range of stakeholders across the business and NSSL IT. Previous experience of working in financial services or with a managed service provider would be advantageous. About Us Newcastle Strategic Solutions is the UK's leading savings management platform and one of the North East's most established and successful FinTechs!We provide savings management and technology services for new challenger banks and established providers across the UK.Our work has earned us an enviable reputation in the market as the best at what we do. As part of Newcastle Building Society you will be working in an exciting, friendly and fast-paced workplace, with amazing opportunities for self-development and career progression where you can realise your potential and do your best work. As part of our tech organisation, you will be working alongside high performing, multi-disciplined teams using Agile and DevOps tooling and methodologies, shaping our technology infrastructure and helping to define and implement our cloud-based ambition. You will have the opportunity to get involved in a huge breadth of dynamic and complex projects supporting the launch of new banks and developing new innovative services for our existing clients.We are looking for experienced and highly skilled candidates who will thrive in an exciting, friendly and vibrant workplace where you can realise your potential and do amazing work. For full details along with a comprehensive breakdown of what we're looking for, please download the role profile. As well as joining a great team within a truly local organisation our colleagues also benefit from; 30 Days Holiday Allowance + Bank Holidays Aviva Private Medical Insurance with Digital GP Corporate Bonus Scheme Subsidised Event Tickets Flexible Working Hours Generous Pension Scheme Performance Related Pay Volunteering Days The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

About the Role We're looking for a technical and experienced Solutions Architect with a passion for problem solving and working within IT and Digital environments. The Solutions Architect will play a significant role in working across various teams to develop architectural solutions. As a Solutions Architect you will understand not just the IT needs of the business but also the business needs and the overall impact proposed robust, resilient and secure solutions will have on the performance of the business. About You The Solutions Architect will be required to understand the overarching strategy and develop IT solutions assuring the technical integrity. Developing a strong relationship with all areas of IT and Digital is essential, including building a deep technical knowledge and understanding of existing systems architecture, systems and business process. This knowledge will inform the resilience of future architectural changes and improvements. Solutions will be well-defined and considered, forming the baseline for technical delivery in accordance with architectural governance. It is essential that the system solutions meet business and client needs, with a clear ability to quickly identify constraints and opportunities. Providing architectural guidance and clarity to the Scrum teams and IT department as a whole is key to ensure successful implementation of such designs and completion of projects. When required, there will be a responsibility to review proposals from vendors and suppliers to make sure selection is heavily analysed and meets business needs. The Solutions Architect will also be responsible for identifying existing and emerging risks related to the implementation and ensure that such risks are mitigated. With experience in mobile architecture and development, preferably experience within the Cloud utilising Azure, this role will join us on our journey in the delivery of one of our new Digital product offerings, our Savings app. This will involve examining and evolving current technical and business architectural designs to ensure future iterations are well implemented, with an accountability of the overall product architecture. You will have the ability to challenge effectively and constructively, whilst driving best practise, both personally and with your colleagues, ensuring clear, well-informed and focused presentation of output to key stakeholders and clients at varying levels. You'll be an excellent communicator, innovative and self-motived, with a positive approach to team work. About Us Newcastle Strategic Solutions is the UK's leading savings management platform and one of the North East's most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do. The ever-growing Digital and IT teams are friendly and fast-paced place to work. Whilst playing a key role in delivery of the overarching IT and Digital strategies, the Solutions Architect is integral within our multi-disciplinary Scrum teams. We are investing in an innovative, creative Digital and development practise, in which challenging the boundaries is essential. For full details along with a comprehensive breakdown of what we're looking for, please download the role profile. As well as joining a great team within a truly local organisation our colleagues also benefit from; 30 days holiday allowance + bank holidays Aviva private medical insurance with Digital GP Corporate bonus scheme Working from home supplement upon joining and monthly allowance thereafter Subsidised event tickets Generous pension scheme Performance-related pay Volunteering days Flexible working hours The health, well-being and safety of our colleagues and candidates during this challenging time is paramount. With this in mind, we have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding. Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work remotely. Longer-term, our focus remains on driving a culture of flexibility and encouraging colleagues to maintain a healthy work/life balance through flexible working arrangements.

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. Our Newcastle Hub is currently recruiting for a RPA Service Lead on a 12 month fixed term contract . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. Reporting to the EMEA Systems Manager, the role will help to establish an RPA function across the region. The role will help build and deliver a strategy to implement, shape, and resource the function and establish policy, process and procedures. The Service Lead will work with senior stakeholders throughout the business and collaborate with colleagues in other regions across the Global group. Experience with RPA technologies and strong problem solving and a pragmatic approach are essential. The Role Help guide the creation of an RPA function: from supplier pilot phase into operational service. Perform SME role with chosen supplier (Automation Anywhere) throughout a pilot to leverage automation capabilities. Collaborate with the Transformation lead to maintain a product backlog of automation candidates and adopt an 'improve then automate' approach. Help establish a dedicated unit responsible for delivering RPA throughout the business and practice areas. Lead the development of bots from requirements into operational service; turn as-is processes into RPA solutions. Responsibility over the maintenance of bot library stores with an emphasis on reuse where possible. Quality assure solutions as robots move from development into test and live. Creation of all appropriate documentation in line with required standards. Monitor and report on system performance. Skills and Experience Required Solid experience of RPA architecture and infrastructure. Must have demonstrable experience designing and building RPA bots. Previously had operational responsibility for live bot management, including monitoring and reporting. Business stakeholder management with appropriate communication style. Must have proven design expertise coupled with persuasive negotiating skills. Team leadership Previously mentored others and delivered training. Capable of leveraging Process Mining techniques. Experienced in source control and release management principles. Experience of unattended robot usage with an awareness of attended robot usage. Experience of Automation Anywhere is advantageous. Experience of UIPath (Desirable) Legal sector experience (Desirable) Finance process awareness (Desirable) Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We are open to flexible working practices, and will support you in effectively managing your work and personal commitments. We offer a range of family friendly and inclusive employment policies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusion here. Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Would you like to work for an award-winning company? Have you got previous experience working in a 1st Line Service Desk environment? Are you a strong communicator with a passion for delivering exceptional service? If the answer is YES then we have a great opportunity for you! Who are we? TSG (Technology Services Group) are a Managed IT Services provider covering the whole of the UK. Here at TSG our people have a passion for delivering excellent customer service. We believe in giving our people the tools, training and support they require to excel in their roles with autonomy to make decisions where needed. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission. Why should I work for TSG? At TSG we look after our people. We have recently won three awards in the Sunday Times Best Companies to work for awards 2020, including a 1 star accreditation for employee engagement. At TSG we have a realistic approach and we care about the health and wellbeing of our TSG family. As a business we also love having social events wherever possible - this has included plenty of virtual ones during the recent Covid-19 pandemic. In addition we love giving back to the community, over the last year TSG has been continuing to raise money for our chosen charity Mental Health UK, so far we have raised over £10,000 across the business completing a variety of challenges. These challenges included a walkathon which seen 100 TSG colleagues walk the equivalent distance from the organisations Team Valley office to Microsoft's Seattle HQ - a huge 9.6 million steps! Job Purpose & Responsibilities; As a Service Desk Agent you will be the first point of contact for TSG customers in relation to technical faults and requests. You will be expected to log, categorise, and prioritise customer tickets as necessary, seeing them through to resolution wherever possible. Where you are unable to resolve a ticket yourself, you will escalate this to the relevant team. You will be a strong team player who enjoys delivering an exceptional service to our customers. You will also have strong communication skills and good attention to detail, ensuring that all information entered into the system is accurate and handled in line with company procedures. Responsibilities will include, but are not limited to; Log, categorise and prioritise customer tickets in line with documented required standards Conduct initial diagnosis of faults and attempt documented fixes appropriate to the role Where fixes are not available, escalate tickets to appropriate resolver group Ensure accurate input of data for customer contact information Update customers on cases as advised by other support teams Ensure all calls are answered according to the Service Level Agreements Manage resolved queues to ensure calls are closed as appropriate Manage 3rd party queues to ensure customers receive regular updates on tickets being dealt with by our providers Knowledge, Skills & Experience; Excellent written and verbal communication skills Excellent customer service skills Commercial awareness Strong attention to detail Ability to work in a high volume, fast paced environment Ability to prioritise Good problem solving skills IT qualifications would be an advantage Proven experience in a support or service delivery environment is an advantage Your Behaviours; Demonstrate enthusiasm and proactively seeks opportunities to improve the Service Desk Agent function Demonstrate commitment to the role, team and company and will go the extra mile when required Demonstrate initiative and reacts positively to new challenges and change What's in it for you? Up to 20k basic salary depending on experience Perkbox Discounts 25 days annual leave Life assurance Contributory pension scheme with employer contribution of 4% Company sick pay Income protection cover Enhanced Maternity and Paternity pay Flexible home-based opportunities Long service benefits including increased annual leave accrued with service Flexible working day policy Relaxed dress policy Cycle to work scheme Employee recognition scheme Fantastic company culture including regular team building events Excellent progression opportunities and training support, including recognised qualifications If this sound like the role for you, please apply today to be considered.

Do you enjoy developing, testing, and implementing brilliant data and analytics solutions and integrations? Do you want to have the opportunity to grow and advance your career as a Software Developer within a company that will give you 12 days of personal development time every year? Perfect Image has nearly 30 years' experience of designing, delivering, and managing intelligent IT solutions. We're able to support customers with everything from a simple single-system?data analytics?migration to a full Modern Workplace solution. Partnering with only the best technology providers, we're a certified Microsoft Gold Partner, AWS Consulting Partner, Qlik Elite Partner, and Alteryx Premium Partner. Position: .NET Developer Type: Full Time, Permanent Salary: £30,000 to £45,000 Location: Cobalt Business Park, Newcastle or Remote About the role: Using a variety of technologies including ASP.NET, Xamarin, MVC, Microsoft SQL Server, and cloud native services in Microsoft Azure and AWS, you'll manage and develop existing business solutions as well as Data transformation projects to meet our client's requirements. Leading discussions with clients about their requirements, you'll build effective relationships, and will shape appropriate solutions. You'll be keen to support the growth of more junior consultants, providing assistance, and guidance on their delivery; and you'll also be active in ensuring continuous improvement of our processes and practices. About you: • Experience in software development skills including C#, .NET, MVC and JavaScript. • Proven skills in querying database technologies such as Microsoft SQL Server • A good level of IT knowledge and an ability to express this knowledge in terms appropriate to your audience, which may include client senior executives, IT managers and end-users. • A desire for personal development and to learn new technologies. We offer: We're committed to the ongoing development, well-being and progression of our people and providing them with a great environment to work in. You'll work within a friendly team environment and you'll be supported in learning new technologies and becoming certified, e.g. AWS, Azure. We also offer the opportunity to work remotely longer-term if desired, but you should live within a commutable distance of our Newcastle office. We provide: • 25 days annual leave + bank holidays • An enhanced pension scheme • Flexible working • Extensive training • A modern and comfortable office space • Promotion from within as much as possible • Summer & Christmas staff parties • Fresh fruit and yoghurts supplied daily when in the office • A casual dress code • An opportunity to work with some of the best people in the industry You may have experience of the following: .Net Developer, Dot Net Developer, Full Stack Developer, Web Developer, .Net Software Developer, .Net Software Engineer, Full Stack Development, Cloud Services, Cloud Architecture, etc. Ref: 98053

Solutions Architect - Build Newcastle £44,000 + excellent benefits I am looking for a number of Solutions Architects for a Public Sector organisation based in Newcastle. This role suits that of a traditional Solutions Architect and you will interpret and translate the business outcomes and functional capabilities required by the organisation, and design technology solutions that support the delivery of the organisations vision. As a Solutions Architect you will work in close collaboration with the Business Engagement and Technology partners to nurture and develop new ideas and innovative thinking across the organisation. You will work in close collaboration with the Enterprise and Domain Architects when designing solutions that cross technical, security, data and application boundaries to ensure that changes are designed, developed and delivered in compliance with standards and technology principles. Experience with both Agile and Waterfall methodologies is required for this role. You will also own the technology standards register for the organisation. You will have excellent communication and stakeholder management skills and experience of designing systems that meet the architecture principles and support the business outcomes. A broad and deep understanding and knowledge of information services and information technology and demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing and deployment of a wide range of applications is needed for this role.

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. Our Newcastle Hub is currently recruiting for a Test Strategy Lead on a 12 month fixed term contract . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. Reporting to the EMEA Systems Manager, the role will have responsibility to provide quality assurance for critical path project deliveries and shape the test function to align its capability to future needs. The role will work across the programme estate to ensure all deliveries are suitable quality assured. The Strategy Lead will deliver improvements to the existing test capability and drive automation where possible. Effective time management and organisation skills are essential. The Role Reshape the test function to produce a dedicated unit capable of providing quality assurance across the system estate. Requires detailed technical expertise to sign-off complex projects delivering strategic programmes focussing on non-functional requirements. Implement a strategy to cover functional and non-functional test responsibilities with a focus on automation opportunities to eliminate repetitive, manual effort. Work with a small dedicated test team to collaborate with project deliveries and ongoing BAU test needs. Signoff authority and quality assure solutions as they move from development into test and live. Maintain a comprehensive and evolving regression test pack with a continual execution approach. Creation of all appropriate documentation in line with required standards. Delivering a forward facing strategy for cloud / SaaS services but ensuring capability against current on-prem solutions. Maintain and follow an SDLC / STLC principled approach. Skills and Experience Required Experience of designing, developing and implementing a test strategy. Full SDLC / STLC experience in both Agile and Waterfall frameworks. Experience of technical deliveries where focus is more aligned to non-functional testing, such as an SD-WAN implementation. Operational lead responsibility over a small, dedicated team. Experience with user based testing from physical hosts, VM, and VDI UIs. Experience with various hosting solutions: on-prem, cloud tenancy (Azure), SaaS offering, hybrid. Demand and resource management, including tracking and conflict resolution. ITIL expertise specifically for Release, Control and Validation. Recognised testing qualifications, such as ISTQB. Experience of RPA solutions providing test automation would be advantageous. Previous experience within legal sector is advantageous. Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We are open to flexible working practices, and will support you in effectively managing your work and personal commitments. We offer a range of family friendly and inclusive employment policies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusion from our Recruitment Team. Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. Please contact our Recruitment team.

Enterprise Architect Newcastle £80,000 My Public Sector Client are embarking on a huge IT Transformation Project for the next 3-5 years. They are looking for many positions including and Enterprise Architect position who will directly report into the CIO and acting as the CIO number 2. The Enterprise Architect responsibilities are focused around taking the organisations strategy and defining an IT systems architecture to support this future state of the entire organisation. The Enterprise Architect will build, manage and Lead the Enterprise Architecture Practice who will interpret the organisations strategy and develop and maintain the technology blueprint, standards, methods principles, governance and technology systems architecture that will be used to support this strategy. Ensuring at all times that the business and technology remain aligned as new technology and business requirements evolve. The Enterprise Architect will have excellent technical, analytical, and project management skills. They will have strong leadership, communication, and interpersonal skills and will need to stay on top of the latest trends and technologies . Key Skills Educated to degree level (or equivalent relevant experience). Working understanding of software development tools, techniques and lifecycles Knowledge of ITIL 3 or 4 Knowledge of Prince2 or equivalent Demonstrable experience of influencing and organisational skills Strong communication and presentation skills A good understanding of IT service delivery and project management Experience of partnership working Ability to see the strategic landscape and exploit opportunities for both technology and the wider organisation Evidence of creativity and innovation Experience of supporting the writing business cases and following governance approval processes. Experience of using Enterprise Architecture frameworks Significant depth of knowledge of operating across the core domains of Networks, Infrastructure, Applications, Data, Information, and Security Significant Commercial and Supplier management experience Significant Financial management experience Sanderson Recruitment are the sole supplier for this role

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. Our Newcastle Hub is currently recruiting for a RPA Service Lead on a 12 month fixed term contract . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. Reporting to the EMEA Systems Manager, the role will help to establish an RPA function across the region. The role will help build and deliver a strategy to implement, shape, and resource the function and establish policy, process and procedures. The Service Lead will work with senior stakeholders throughout the business and collaborate with colleagues in other regions across the Global group. Experience with RPA technologies and strong problem solving and a pragmatic approach are essential. The Role Help guide the creation of an RPA function: from supplier pilot phase into operational service. Perform SME role with chosen supplier (Automation Anywhere) throughout a pilot to leverage automation capabilities. Collaborate with the Transformation lead to maintain a product backlog of automation candidates and adopt an 'improve then automate' approach. Help establish a dedicated unit responsible for delivering RPA throughout the business and practice areas. Lead the development of bots from requirements into operational service; turn as-is processes into RPA solutions. Responsibility over the maintenance of bot library stores with an emphasis on reuse where possible. Quality assure solutions as robots move from development into test and live. Creation of all appropriate documentation in line with required standards. Monitor and report on system performance. Skills and Experience Required Solid experience of RPA architecture and infrastructure. Must have demonstrable experience designing and building RPA bots. Previously had operational responsibility for live bot management, including monitoring and reporting. Business stakeholder management with appropriate communication style. Must have proven design expertise coupled with persuasive negotiating skills. Team leadership Previously mentored others and delivered training. Capable of leveraging Process Mining techniques. Experienced in source control and release management principles. Experience of unattended robot usage with an awareness of attended robot usage. Experience of Automation Anywhere is advantageous. Experience of UIPath (Desirable) Legal sector experience (Desirable) Finance process awareness (Desirable) Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We are open to flexible working practices, and will support you in effectively managing your work and personal commitments. We offer a range of family friendly and inclusive employment policies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusion from our Recruitment team. Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. Please contact our Recruitment team.

An opportunity for a IT Business Analyst to be the centre of expertise for analysing, capturing, shaping and documenting business requirements and future functional capabilities to agreed timescales and quality and for developing substantive business cases to support project initiation and project prioritisation. You will work as part of the engagement team to provide support to the Technology Partners in delivering sustainable force improvement. Essential Skills, Experience and Qualifications : Educated to degree level (or equivalent relevant experience) Influencing skills and experience Proven Business Analysis experience Knowledge of Business Process engineering (BPEL) Strong communication skills Excellent organisational skills Proven experience of customer journey mapping and user experience research User Stories development and User Acceptance testing experience Stakeholder management experience Ability to bridge the gap between technical and business language to create a common understanding and agreement Business Requirements and Business Case Development Financial Planning and Cost Benefit Analysis Commercial/Procurement experience Business Case Development Knowledge of Change Management Business Model Design Workforce Planning & Design Problem Solving experience User Testing experience Desirable: Experience and understanding of Business Systems Analysis and Testing Best Practice Knowledge of Atlassian's Jira ITSM solution Knowledge of six sigma, Lean, system thinking, design thinking Experience of working in a public sector or police force environment Knowledge of ITIL4 lifecycle Technology and ICT background with experience of designing and specifying technology solutions Knowledge of Prince 2