19 IT Support jobs

RightDirection Technology Solutions LLC Description: RDTS is seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in Washington, D.C. This role shall provide front-line IT support for Treasury's mission-critical program users during expanded workday hours. IT is full-time, Monday-Friday 12:00pm-8:00pm , fully onsite in downtown DC , and available upon a favorable federal background check. Key Responsibilities: Provide Tier I/II user support for workstations, printers, VOIP phones, and peripherals. Respond to service requests via phone and/or the ITSM system. Log, track, resolve or escalate tickets. Assist in onboarding/offboarding procedures including user provisioning, equipment setups, and moves. Comply with all Treasury security policies for classified environments. Requirements: Must be a U.S. Citizen Must possess an active Security Clearance 2+ years' IT support experience College degree in Information Technology or relevant field; equivalent relevant work experience will be considered. Knowledge, Skills, and Abilities (KSAs): Knowledge of Windows 10/11, Office 365, and basic networking. Strong customer service acumen. Proficient in ITSM tools (e.g., ServiceNow). Ability to escalate and follow standard operating procedures. CompTIA Security+ preferred All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. PIe4cde9b2adc1-9474

Year Up United's IT Systems Administration Training Program prepares motivated young adults for entry-level IT support and systems roles. In this full-time program, you'll learn core skills in user account management, device configuration, basic networking, and troubleshooting through instructor-led coursework, labs, and real-world projects. You'll practice ticketing tools and customer support, build a professional portfolio, and develop workplace skills. Supported by coaches and mentors, you'll be matched with a corporate internship, gaining hands-on experience that can lead to long-term IT career opportunities. Responsibilities Participate in instructor-led IT systems administration coursework and labs Learn and practice user account, permissions, and device management Troubleshoot basic hardware, software, and connectivity issues Use ticketing tools to document, track, and resolve support requests Apply basic networking and security concepts in lab environments Support peers and staff with structured IT help desk tasks Create clear technical documentation and how-to guides Complete a corporate internship to apply skills in a real workplace Collaborate with coaches and mentors on professional development goals Demonstrate reliability, professionalism, and continuous learning in all program activities Required Skills Windows and mac OS administration basics User account and permission management Basic networking and DNS concepts Hardware and software troubleshooting Ticketing and IT service management tools Office 365/Google Workspace administration basics Endpoint imaging and deployment Basic cybersecurity and access control practices Documentation and knowledge base writing Customer support and help desk communication

Year Up United's Desktop Support Training Program prepares young adults for entry-level IT help desk roles in educational and corporate environments. In this full-time, paid training, you'll learn desktop support fundamentals, including Windows, basic networking, hardware setup, and ticketing systems through hands-on labs and real-world projects. You'll also build professional skills like communication, customer service, and teamwork while receiving coaching and career support. Upon completion, you'll be ready to pursue help desk and desktop support positions with Year Up's network of employer partners. Responsibilities Learn and apply desktop support fundamentals for entry-level IT help desk roles Troubleshoot basic hardware, software, and connectivity issues in lab environments Use ticketing systems to track, document, and resolve support requests Set up, image, and maintain workstations and peripheral devices Provide customer-focused technical support and clear communication Participate in professional skills workshops and coaching sessions Collaborate with peers on projects simulating real IT support scenarios Meet program expectations for attendance, learning milestones, and performance Engage with mentors, staff, and employer partners to prepare for job placement Demonstrate a growth mindset and commitment to continuous learning in IT Required Skills Technical troubleshooting Windows OS support Basic networking Hardware setup and imaging Ticketing systems Customer service Remote support tools Documentation and knowledge base use Microsoft 365 support Time management

Year Up United's IT Systems Administration Training Program prepares motivated young adults for entry-level IT support and systems roles. In this full-time program, you'll learn core skills in user account management, device configuration, basic networking, and troubleshooting through instructor-led coursework, labs, and real-world projects. You'll practice ticketing tools and customer support, build a professional portfolio, and develop workplace skills. Supported by coaches and mentors, you'll be matched with a corporate internship, gaining hands-on experience that can lead to long-term IT career opportunities. Responsibilities Participate in instructor-led IT systems administration coursework and labs Learn and practice user account, permissions, and device management Troubleshoot basic hardware, software, and connectivity issues Use ticketing tools to document, track, and resolve support requests Apply basic networking and security concepts in lab environments Support peers and staff with structured IT help desk tasks Create clear technical documentation and how-to guides Complete a corporate internship to apply skills in a real workplace Collaborate with coaches and mentors on professional development goals Demonstrate reliability, professionalism, and continuous learning in all program activities Required Skills Windows and mac OS administration basics User account and permission management Basic networking and DNS concepts Hardware and software troubleshooting Ticketing and IT service management tools Office 365/Google Workspace administration basics Endpoint imaging and deployment Basic cybersecurity and access control practices Documentation and knowledge base writing Customer support and help desk communication

Year Up United's Desktop Support Training Program prepares young adults for entry-level IT help desk roles in educational and corporate environments. In this full-time, paid training, you'll learn desktop support fundamentals, including Windows, basic networking, hardware setup, and ticketing systems through hands-on labs and real-world projects. You'll also build professional skills like communication, customer service, and teamwork while receiving coaching and career support. Upon completion, you'll be ready to pursue help desk and desktop support positions with Year Up's network of employer partners. Responsibilities Learn and apply desktop support fundamentals for entry-level IT help desk roles Troubleshoot basic hardware, software, and connectivity issues in lab environments Use ticketing systems to track, document, and resolve support requests Set up, image, and maintain workstations and peripheral devices Provide customer-focused technical support and clear communication Participate in professional skills workshops and coaching sessions Collaborate with peers on projects simulating real IT support scenarios Meet program expectations for attendance, learning milestones, and performance Engage with mentors, staff, and employer partners to prepare for job placement Demonstrate a growth mindset and commitment to continuous learning in IT Required Skills Technical troubleshooting Windows OS support Basic networking Hardware setup and imaging Ticketing systems Customer service Remote support tools Documentation and knowledge base use Microsoft 365 support Time management

Year Up United's IT Systems Administration Training Program prepares motivated young adults for entry-level IT support and systems roles. In this full-time program, you'll learn core skills in user account management, device configuration, basic networking, and troubleshooting through instructor-led coursework, labs, and real-world projects. You'll practice ticketing tools and customer support, build a professional portfolio, and develop workplace skills. Supported by coaches and mentors, you'll be matched with a corporate internship, gaining hands-on experience that can lead to long-term IT career opportunities. Responsibilities Participate in instructor-led IT systems administration coursework and labs Learn and practice user account, permissions, and device management Troubleshoot basic hardware, software, and connectivity issues Use ticketing tools to document, track, and resolve support requests Apply basic networking and security concepts in lab environments Support peers and staff with structured IT help desk tasks Create clear technical documentation and how-to guides Complete a corporate internship to apply skills in a real workplace Collaborate with coaches and mentors on professional development goals Demonstrate reliability, professionalism, and continuous learning in all program activities Required Skills Windows and mac OS administration basics User account and permission management Basic networking and DNS concepts Hardware and software troubleshooting Ticketing and IT service management tools Office 365/Google Workspace administration basics Endpoint imaging and deployment Basic cybersecurity and access control practices Documentation and knowledge base writing Customer support and help desk communication

Year Up United's Desktop Support Training Program prepares young adults for entry-level IT help desk roles in educational and corporate environments. In this full-time, paid training, you'll learn desktop support fundamentals, including Windows, basic networking, hardware setup, and ticketing systems through hands-on labs and real-world projects. You'll also build professional skills like communication, customer service, and teamwork while receiving coaching and career support. Upon completion, you'll be ready to pursue help desk and desktop support positions with Year Up's network of employer partners. Responsibilities Learn and apply desktop support fundamentals for entry-level IT help desk roles Troubleshoot basic hardware, software, and connectivity issues in lab environments Use ticketing systems to track, document, and resolve support requests Set up, image, and maintain workstations and peripheral devices Provide customer-focused technical support and clear communication Participate in professional skills workshops and coaching sessions Collaborate with peers on projects simulating real IT support scenarios Meet program expectations for attendance, learning milestones, and performance Engage with mentors, staff, and employer partners to prepare for job placement Demonstrate a growth mindset and commitment to continuous learning in IT Required Skills Technical troubleshooting Windows OS support Basic networking Hardware setup and imaging Ticketing systems Customer service Remote support tools Documentation and knowledge base use Microsoft 365 support Time management

Eckert & Ziegler Isotope Products, Inc. seeks an IT Support Analyst I to provide frontline technical support for users in a highly regulated biotech and pharmaceutical environment. You will troubleshoot hardware, software, and network issues, manage tickets, and ensure secure, reliable access to critical applications supporting medical imaging, radiotherapy, and industrial customers. Responsibilities include workstation setup, user account administration, basic server and cloud support, and adherence to strict safety and compliance standards. Collaborate with cross-functional teams, document solutions, and contribute to continuous improvement of IT processes and service quality. Responsibilities Provide Tier 1-2 technical support for hardware, software, and network issues Manage and resolve tickets within defined SLAs using a ticketing system Install, configure, and maintain workstations, peripherals, and standard applications Administer user accounts, permissions, and access in Active Directory and key systems Support Microsoft 365 and collaboration tools for distributed teams Assist with endpoint security, backups, and patching in coordination with senior IT staff Document incidents, solutions, and standard operating procedures for the knowledge base Support IT compliance with internal policies, quality standards, and regulatory requirements Collaborate with cross-functional teams to ensure reliable IT services for lab, production, and office users Participate in on-call or after-hours support as needed for critical systems Required Skills Technical support Windows OS administration Microsoft 365/Office 365 Basic networking (TCP/IP, DNS, DHCP) Active Directory/user account management Ticketing systems (e.g., Service Now, Jira) Hardware troubleshooting and imaging Endpoint security tools Documentation and knowledge base creation Gx P/regulated environment awareness

Year Up United's Desktop Support Training Program prepares young adults for entry-level IT help desk roles in educational and corporate environments. In this full-time, paid training, you'll learn desktop support fundamentals, including Windows, basic networking, hardware setup, and ticketing systems through hands-on labs and real-world projects. You'll also build professional skills like communication, customer service, and teamwork while receiving coaching and career support. Upon completion, you'll be ready to pursue help desk and desktop support positions with Year Up's network of employer partners. Responsibilities Learn and apply desktop support fundamentals for entry-level IT help desk roles Troubleshoot basic hardware, software, and connectivity issues in lab environments Use ticketing systems to track, document, and resolve support requests Set up, image, and maintain workstations and peripheral devices Provide customer-focused technical support and clear communication Participate in professional skills workshops and coaching sessions Collaborate with peers on projects simulating real IT support scenarios Meet program expectations for attendance, learning milestones, and performance Engage with mentors, staff, and employer partners to prepare for job placement Demonstrate a growth mindset and commitment to continuous learning in IT Required Skills Technical troubleshooting Windows OS support Basic networking Hardware setup and imaging Ticketing systems Customer service Remote support tools Documentation and knowledge base use Microsoft 365 support Time management

Year Up United's IT Systems Administration Training Program prepares motivated young adults for entry-level IT support and systems roles. In this full-time program, you'll learn core skills in user account management, device configuration, basic networking, and troubleshooting through instructor-led coursework, labs, and real-world projects. You'll practice ticketing tools and customer support, build a professional portfolio, and develop workplace skills. Supported by coaches and mentors, you'll be matched with a corporate internship, gaining hands-on experience that can lead to long-term IT career opportunities. Responsibilities Participate in instructor-led IT systems administration coursework and labs Learn and practice user account, permissions, and device management Troubleshoot basic hardware, software, and connectivity issues Use ticketing tools to document, track, and resolve support requests Apply basic networking and security concepts in lab environments Support peers and staff with structured IT help desk tasks Create clear technical documentation and how-to guides Complete a corporate internship to apply skills in a real workplace Collaborate with coaches and mentors on professional development goals Demonstrate reliability, professionalism, and continuous learning in all program activities Required Skills Windows and mac OS administration basics User account and permission management Basic networking and DNS concepts Hardware and software troubleshooting Ticketing and IT service management tools Office 365/Google Workspace administration basics Endpoint imaging and deployment Basic cybersecurity and access control practices Documentation and knowledge base writing Customer support and help desk communication

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Badger Daylighting is seeking an IT Support Technician to support our construction and hydrovac field operations across North America. In this role, you will provide hands-on technical support for desktops, laptops, mobile devices, printers, and basic network issues for office and field staff. You'll install and configure hardware and software, maintain user accounts, and resolve tickets via phone, email, and on-site visits. You'll work in a safety-focused, team-oriented culture, with strong training, exposure to industrial technology, and opportunities to grow into advanced technical or supervisory roles. Responsibilities Provide day-to-day IT support for office and field staff, resolving hardware, software, and connectivity issues. Install, configure, and maintain desktops, laptops, mobile devices, and printers for construction and hydrovac crews. Administer user accounts, passwords, and permissions in Microsoft 365 and Active Directory. Monitor and respond to IT support tickets via phone, email, and remote tools within defined SLAs. Troubleshoot basic network and VPN issues in coordination with senior IT staff. Ensure all systems comply with company security, safety, and regulatory standards. Document incidents, solutions, and procedures to support continuous improvement. Assist with deployment of new IT equipment, software rollouts, and technology upgrades at field and office locations. Required Skills Windows desktop support Microsoft 365 administration Active Directory user and device management Basic networking (TCP/IP, DHCP, DNS) Hardware troubleshooting and repair Mobile device management Ticketing systems (e.g., Service Now, Jira) Remote support tools Printer and peripheral configuration Endpoint security and antivirus tools

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Financial Operations - Data Analysis - Project Management - Network Security & Support - Customer Success Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management - Business Operations - Data Analysis Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Fannie Mae, Merck, Okta, or Salesforce among many other leading organizations in the National Capital Region area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Network Security & Support - Data Analytics - IT Support - Project Management - Banking Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year. PandoLogic. Category:General, Location:Washington, DC-20251