Sensical Services Ltd are looking for an enthusiastic and highly motivated IT Support Analyst to join the company’s support team and assist with delivering excellent customer service. A demonstrable passion for IT infrastructure and technology coupled with the right attitude is essential.
This is a genuine opportunity to join a smaller but fast growing company, receive mentored training and progress a successful career in IT Support & Consultancy. The role is based predominately at our main London office but with regular days on client sites elsewhere in London and Watford.
Who are we?
Sensical is a small and fast-growing IT consultancy and managed services provider based in the City of London
Despite targeting doubling the size of the company every year we maintain our founding principles with a passion for doing things right and providing absolutely the best quality
Our happy customers are small and medium sized organisations (SMEs) mainly in financial services that appreciate a level of expert advice, reliability of systems and quality support that is a cut above the average
Specific duties include:
Assessing issues logged for urgency and priority
Resolving or escalating tickets raised within agreed SLTs
Updating IT support issues within our service desk software
Delivering a mixture of onsite and remote support
Assisting the team with technical research for client solutions
Involvement with larger projects as required
Part of an out of hours On Call rota (after an initial working period)
Essential Skills and Experience:
Advanced support of windows 10
Advanced support of desktop/laptop hardware
Intermediate support of Microsoft AD (Users & Computers, GPO, DNS)
Intermediate knowledge of imaging and patching
Intermediate knowledge of IPv4, network patching and Network hardware
Basic support for virtualization technologies and storage systems
Basic support of voice, video and unified communications solutions
Basic support of Corporate AV systems
Familiarity with O365, RingCentral, AWS, Mimecast, Kayako, VMware all advantageous.
Personal Competencies:
A highly professional attitude and approach
A customer centric ethic
Strong communication skills – excellent written and spoken English
Proactive and driven, with the ability to adapt to different situations quickly
Outstanding attention to detail.
Ability to integrate and work as part of a team, but also independently when necessary
A thirst for knowledge, with the ability to quickly pick up new skills and technology
Eligibility to work in the UK.
Opportunities:
Joining a small but growing company with excellent career development prospects
Varied work with exposure to a wide range of technology
Opportunity to work within range of clients
Industry recognized training and certifications
To work with and learn from technical experts with decades of experience
Typical Education/Experience:
Whilst there is, no formal educational qualification required for this role, candidates are expected to be able to demonstrate any relevant knowledge and experience. This opportunity is likely to best suit a university graduate with some experience or a highly skilled existing support analyst looking for the next challenge in their career
The ideal candidate will be able to demonstrate their interest and passion in technology
The ability to methodically approach problems is a key skill. Broad knowledge of Windows systems and IP networking is of course expected, however the intellectual ability and the motivation to quickly read up on and understand new technologies and concepts is essential.
Other:
This position is not suitable for US employees seeking expat assignments. Candidates must have current legal authorisation to work in the United Kingdom. Sensical will not attempt to obtain immigration and labour sponsorship for any applicants.
Jan 07, 2020
Full time
Sensical Services Ltd are looking for an enthusiastic and highly motivated IT Support Analyst to join the company’s support team and assist with delivering excellent customer service. A demonstrable passion for IT infrastructure and technology coupled with the right attitude is essential.
This is a genuine opportunity to join a smaller but fast growing company, receive mentored training and progress a successful career in IT Support & Consultancy. The role is based predominately at our main London office but with regular days on client sites elsewhere in London and Watford.
Who are we?
Sensical is a small and fast-growing IT consultancy and managed services provider based in the City of London
Despite targeting doubling the size of the company every year we maintain our founding principles with a passion for doing things right and providing absolutely the best quality
Our happy customers are small and medium sized organisations (SMEs) mainly in financial services that appreciate a level of expert advice, reliability of systems and quality support that is a cut above the average
Specific duties include:
Assessing issues logged for urgency and priority
Resolving or escalating tickets raised within agreed SLTs
Updating IT support issues within our service desk software
Delivering a mixture of onsite and remote support
Assisting the team with technical research for client solutions
Involvement with larger projects as required
Part of an out of hours On Call rota (after an initial working period)
Essential Skills and Experience:
Advanced support of windows 10
Advanced support of desktop/laptop hardware
Intermediate support of Microsoft AD (Users & Computers, GPO, DNS)
Intermediate knowledge of imaging and patching
Intermediate knowledge of IPv4, network patching and Network hardware
Basic support for virtualization technologies and storage systems
Basic support of voice, video and unified communications solutions
Basic support of Corporate AV systems
Familiarity with O365, RingCentral, AWS, Mimecast, Kayako, VMware all advantageous.
Personal Competencies:
A highly professional attitude and approach
A customer centric ethic
Strong communication skills – excellent written and spoken English
Proactive and driven, with the ability to adapt to different situations quickly
Outstanding attention to detail.
Ability to integrate and work as part of a team, but also independently when necessary
A thirst for knowledge, with the ability to quickly pick up new skills and technology
Eligibility to work in the UK.
Opportunities:
Joining a small but growing company with excellent career development prospects
Varied work with exposure to a wide range of technology
Opportunity to work within range of clients
Industry recognized training and certifications
To work with and learn from technical experts with decades of experience
Typical Education/Experience:
Whilst there is, no formal educational qualification required for this role, candidates are expected to be able to demonstrate any relevant knowledge and experience. This opportunity is likely to best suit a university graduate with some experience or a highly skilled existing support analyst looking for the next challenge in their career
The ideal candidate will be able to demonstrate their interest and passion in technology
The ability to methodically approach problems is a key skill. Broad knowledge of Windows systems and IP networking is of course expected, however the intellectual ability and the motivation to quickly read up on and understand new technologies and concepts is essential.
Other:
This position is not suitable for US employees seeking expat assignments. Candidates must have current legal authorisation to work in the United Kingdom. Sensical will not attempt to obtain immigration and labour sponsorship for any applicants.
Full Time (37 hours per week)
Salary: £31,153 - £36,169 per annum
Location: Canary Wharf, London
Ref No: USL314
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer!
As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors.
You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below.
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk .
Closing Date: 26 January 2020, midnight
Interviews: TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Jan 02, 2020
Full time
Full Time (37 hours per week)
Salary: £31,153 - £36,169 per annum
Location: Canary Wharf, London
Ref No: USL314
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer!
As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors.
You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below.
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk .
Closing Date: 26 January 2020, midnight
Interviews: TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Full Time (37 hours per week for nominal purposes)
Salary: £36,961 - £44,352 per annum
Location: Canary Wharf, London
Ref No: USL312
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager!
As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University.
You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk
Closing Date: Sunday, 19 January 2020 at midnight
Interviews:TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Jan 02, 2020
Full time
Full Time (37 hours per week for nominal purposes)
Salary: £36,961 - £44,352 per annum
Location: Canary Wharf, London
Ref No: USL312
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager!
As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University.
You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk
Closing Date: Sunday, 19 January 2020 at midnight
Interviews:TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Job Purpose
You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs.
Key Responsibilities
Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy.
Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS.
Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications.
Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions.
Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support.
Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data.
Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data.
Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems.
Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements.
Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements.
Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers.
Provide second line helpdesk support to assist the IT team.
Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained.
Develop and maintain expertise in the Association’s software packages and applications.
Visit other Impact sites, as required, to provide IT support.
Provide support and training to staff in the use of Impact’s computer systems.
Participate in cross-functional working groups and reviews.
Develop and maintain an awareness of computer procedures throughout the Association.
Jun 14, 2019
Full time
Job Purpose
You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs.
Key Responsibilities
Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy.
Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS.
Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications.
Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions.
Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support.
Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data.
Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data.
Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems.
Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements.
Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements.
Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers.
Provide second line helpdesk support to assist the IT team.
Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained.
Develop and maintain expertise in the Association’s software packages and applications.
Visit other Impact sites, as required, to provide IT support.
Provide support and training to staff in the use of Impact’s computer systems.
Participate in cross-functional working groups and reviews.
Develop and maintain an awareness of computer procedures throughout the Association.
Orlight
Victor Way, Colney Street, St Albans AL2 2FL, UK
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Jun 10, 2019
Full time
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND?
Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization.
Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support.
Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include:
Installation, maintenance, and monitoring of physical and virtual Linux systems
Maintenance of filesystems and storage infrastructure
Upgrades, maintenance and configuration of an OMERO system
REQUIREMENTS
Excellent troubleshooting skills
Experience dealing with end users and customer support
Experience with Linux based operating systems (CentOS/RHEL/Ubuntu)
Experience with configuration management (Ansible/Puppet/Salt)
Experience with virtualization and container technologies (VMware/Xen/KVM/Docker)
PLUSES
Experience with scientific applications
Experience with OMERO
Experience with source code control systems (Git, Subversion, CVS, etc.)
INTERESTED IN JOINING US?
This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com
Jun 06, 2019
Full time
ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND?
Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization.
Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support.
Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include:
Installation, maintenance, and monitoring of physical and virtual Linux systems
Maintenance of filesystems and storage infrastructure
Upgrades, maintenance and configuration of an OMERO system
REQUIREMENTS
Excellent troubleshooting skills
Experience dealing with end users and customer support
Experience with Linux based operating systems (CentOS/RHEL/Ubuntu)
Experience with configuration management (Ansible/Puppet/Salt)
Experience with virtualization and container technologies (VMware/Xen/KVM/Docker)
PLUSES
Experience with scientific applications
Experience with OMERO
Experience with source code control systems (Git, Subversion, CVS, etc.)
INTERESTED IN JOINING US?
This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com
Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office.
Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company?
If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you.
Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in:
Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate
Creating user accounts in Exchange and Active Directory
Supporting Cisco phone system and mobile telephony
Updating IT records and documentation
Configuration of IT equipment, laptop builds and updates
Ordering of software and equipment as required and liaising with suppliers
Asset management – recording details of equipment and software licences issued
Providing project support to the wider IT team
The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service.
This is a full time role, 35 hours per week. Some travel to all Turley offices will be required.
Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus.
If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary.
No agency interest please.
The successful candidate must have permission to work in the UK by the start of their employment.
May 04, 2019
Full time
Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office.
Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company?
If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you.
Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in:
Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate
Creating user accounts in Exchange and Active Directory
Supporting Cisco phone system and mobile telephony
Updating IT records and documentation
Configuration of IT equipment, laptop builds and updates
Ordering of software and equipment as required and liaising with suppliers
Asset management – recording details of equipment and software licences issued
Providing project support to the wider IT team
The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service.
This is a full time role, 35 hours per week. Some travel to all Turley offices will be required.
Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus.
If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary.
No agency interest please.
The successful candidate must have permission to work in the UK by the start of their employment.
We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members.
Role requirements
The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment.
The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation.
Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver.
The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues.
Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description.
Further Information
The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates.
ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.
Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.
May 03, 2019
Full time
We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members.
Role requirements
The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment.
The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation.
Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver.
The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues.
Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description.
Further Information
The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates.
ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.
Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.
Valuation Tribunal Service
Leman Street, London E1 8EU, UK
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
Feb 20, 2019
Full time
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
A great opportunity to join one of the fastest-growing Education IT Solutions Providers in the South of the UK, and to join growing team of over 90 IT support staff. Class Technology Solutions is looking for an IT Network Manager to be based at a client's site in Yateley. Class Technology strives to be the educational solutions partner of choice and to disseminate best practice by providing open an ...... click apply for full job details
Jan 20, 2020
Full time
A great opportunity to join one of the fastest-growing Education IT Solutions Providers in the South of the UK, and to join growing team of over 90 IT support staff. Class Technology Solutions is looking for an IT Network Manager to be based at a client's site in Yateley. Class Technology strives to be the educational solutions partner of choice and to disseminate best practice by providing open an ...... click apply for full job details
Job Title: Graduate IT Support Consultant Location: Cambridge Salary: £20,000 - £24,000 per annum Job Type: Full Time, Permanent Are you a graduate looking for a role offering genuine progression prospects, varied and interesting work and great training?..... click apply for full job details
Jan 20, 2020
Full time
Job Title: Graduate IT Support Consultant Location: Cambridge Salary: £20,000 - £24,000 per annum Job Type: Full Time, Permanent Are you a graduate looking for a role offering genuine progression prospects, varied and interesting work and great training?..... click apply for full job details
Your IT Apprenticeship in Stockport You will be working for a successful IT support company who work with over 100+ clients across the North West of England. As an IT apprentice you will be responsible for supporting clients with software, hardware and networking issues, developing your IT infrastructure skills and working with a team of professional IT support engineers...... click apply for full job details
Jan 20, 2020
Full time
Your IT Apprenticeship in Stockport You will be working for a successful IT support company who work with over 100+ clients across the North West of England. As an IT apprentice you will be responsible for supporting clients with software, hardware and networking issues, developing your IT infrastructure skills and working with a team of professional IT support engineers...... click apply for full job details
Job Title: IT Support Technician Location: Preston, Lancashire Type: Permanent Start Date: ASAP Salary: £20k-£25k We are currently looking for an IT Support Technician to join our small team providing a high level of technical support. This is a technical role requiring proven experience of using Windows Server 2008, 2012. This position is very much a hands-on IT role with wide-ranging responsibilities. This role is suited to someone who has a good understanding of networks, servers and IT support and someone who has strong customer service skills. The successful candidate will have a can-do attitude, be a team player but able to work on their own, have the ability to problem-solve and a drive to make improvements. Key Responsibilities: Provision of technical support to requests from users for all PC hardware, software and associated peripherals To install and configure PC hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware/software faults To monitor and maintain the existing PC equipment and systems by performing upgrades, new installations and carrying out routine procedures Setting up new user accounts and profiles Assist with the development and implementation of new PC equipment, software and systems Procurement and disposal of IT equipment ensuring best value at all times Maintenance of database of PC equipment and licences To provide at all times a professional, courteous and prompt response to users To undertake such other work which is consistent with the nature of the job and its level of responsibility as requested by the Facilities Manager To establish and maintain effective working relationships with colleagues To undertake continuous professional development in order to improve personal performance Accurate completion of necessary paperwork and databases Skills & Experience: 2008/2012 Windows Server, including permissions & good level of understanding of Active Directory Good knowledge of Microsoft Windows, Windows SQL Server, routing, switching, firewalls. Knowledge of Linux and Unix OS Telephone systems (IP, VOIP) Smartphone integration Ms Office 365/Ms Exchange VMware or Hyper-V In return, we can offer you an exciting career in a growing company with excellent salary and benefits which includes: Pension, Parking and On-Going Training. If you have a desire to work in an ambitious company and are able to deliver operational excellence, then this role is made for you. If you are interested in applying for this fantastic opportunity, feel free to attach your CV or call our office for a confidential discussion. GK Recruitment Ltd are acting as an Employment Agency
Jan 20, 2020
Full time
Job Title: IT Support Technician Location: Preston, Lancashire Type: Permanent Start Date: ASAP Salary: £20k-£25k We are currently looking for an IT Support Technician to join our small team providing a high level of technical support. This is a technical role requiring proven experience of using Windows Server 2008, 2012. This position is very much a hands-on IT role with wide-ranging responsibilities. This role is suited to someone who has a good understanding of networks, servers and IT support and someone who has strong customer service skills. The successful candidate will have a can-do attitude, be a team player but able to work on their own, have the ability to problem-solve and a drive to make improvements. Key Responsibilities: Provision of technical support to requests from users for all PC hardware, software and associated peripherals To install and configure PC hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware/software faults To monitor and maintain the existing PC equipment and systems by performing upgrades, new installations and carrying out routine procedures Setting up new user accounts and profiles Assist with the development and implementation of new PC equipment, software and systems Procurement and disposal of IT equipment ensuring best value at all times Maintenance of database of PC equipment and licences To provide at all times a professional, courteous and prompt response to users To undertake such other work which is consistent with the nature of the job and its level of responsibility as requested by the Facilities Manager To establish and maintain effective working relationships with colleagues To undertake continuous professional development in order to improve personal performance Accurate completion of necessary paperwork and databases Skills & Experience: 2008/2012 Windows Server, including permissions & good level of understanding of Active Directory Good knowledge of Microsoft Windows, Windows SQL Server, routing, switching, firewalls. Knowledge of Linux and Unix OS Telephone systems (IP, VOIP) Smartphone integration Ms Office 365/Ms Exchange VMware or Hyper-V In return, we can offer you an exciting career in a growing company with excellent salary and benefits which includes: Pension, Parking and On-Going Training. If you have a desire to work in an ambitious company and are able to deliver operational excellence, then this role is made for you. If you are interested in applying for this fantastic opportunity, feel free to attach your CV or call our office for a confidential discussion. GK Recruitment Ltd are acting as an Employment Agency
3rd Line Technician - Bristol - £45,000 Role : 3rd Line Support Lead Location : Bristol Salary : £45,000 Interviewing Immediately - Apply Now Are you looking for a new challenge within one of the fastest growing IT solutions and services provider in the country? This award-winning organisation are looking for an experienced IT Services Technician to join their expanding IT support network. Your main responsibilities will include looking after a range of clientele within industries from Education and Retail to Construction and Professional services. As an 3rd Line Support Lead, you will be expected to support their most prestigious clients, including system monitoring and report systems, planning pro-active maintenance schedules and completing 3rd Line BAU issue escalations from the helpdesk. This company will offer key training opportunities, and a clear progression path for your career, including paid certifications. Benefits: - ** Competitive Salary - up to £45K + extensive company benefits ** 25 days Holiday + Bank Holiday ** Bonus scheme ** Pension fund Essential Skills: - ** 3rd Line BAU issue support ** Networking - configuration of routers, switches & firewalls ** Storage solutions ** Support maintenance planning ** Windows server 2012-16 ** Windows desktop 7/8/10 ** Office365 ** VoIP Telephony configurations & installations Desirable: - ** High competency in Citrix ** AWS/Azure environment ** Print solutions ** Multi client or MSP environment The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Stuart . . co . uk This role would be suitable for: IT Help Desk, IT Service Desk Analyst, IT Support Analyst, Help Desk Support, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer, IT Technician. Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.
Jan 20, 2020
Full time
3rd Line Technician - Bristol - £45,000 Role : 3rd Line Support Lead Location : Bristol Salary : £45,000 Interviewing Immediately - Apply Now Are you looking for a new challenge within one of the fastest growing IT solutions and services provider in the country? This award-winning organisation are looking for an experienced IT Services Technician to join their expanding IT support network. Your main responsibilities will include looking after a range of clientele within industries from Education and Retail to Construction and Professional services. As an 3rd Line Support Lead, you will be expected to support their most prestigious clients, including system monitoring and report systems, planning pro-active maintenance schedules and completing 3rd Line BAU issue escalations from the helpdesk. This company will offer key training opportunities, and a clear progression path for your career, including paid certifications. Benefits: - ** Competitive Salary - up to £45K + extensive company benefits ** 25 days Holiday + Bank Holiday ** Bonus scheme ** Pension fund Essential Skills: - ** 3rd Line BAU issue support ** Networking - configuration of routers, switches & firewalls ** Storage solutions ** Support maintenance planning ** Windows server 2012-16 ** Windows desktop 7/8/10 ** Office365 ** VoIP Telephony configurations & installations Desirable: - ** High competency in Citrix ** AWS/Azure environment ** Print solutions ** Multi client or MSP environment The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Stuart . . co . uk This role would be suitable for: IT Help Desk, IT Service Desk Analyst, IT Support Analyst, Help Desk Support, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer, IT Technician. Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 20, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Position Summary: The IT Support Analyst is responsible for supporting all functions and features of the European IT organisation. Key Responsibilities: Business Support: Maintain the day to day operations of the IT Systems and Infrastructure relating to the European business, including both main and regional facilities. Ensure accurate logging of tickets, notes and resolutions in the IT Ticket System and that resolution is reached in a timely manner, with customer satisfaction as a primary focus. Provide the advanced technical Microsoft Outlook 365, Active Directory and SharePoint Administration and SAP support within the European Business Assist in ensuring compliance with the Global Cyber Security policies Take a lead in maintaining the European Disaster Recovery plans Ensure continuity of mission critical systems and data via Backup processes, month end procedures and other methods Update and review the Risk Governance process for the European business and implement appropriate controls Some national and international travel required Other IT duties as required Occasional out of hours work required for activities not possible during business hours. Specific Duties: Maintain FAQ databases and perform IT admin tasks. Ensure thorough documentation is created for all changes and new technology implementations Maintain the Asset register and ensure all assets are captured. Manage the infrastructure at all EU sites, ensuring it is fit for purpose and suggesting improvements where identified. Monitor IT system backups, ensuring to flag failures and resolve issues. Assist in the processing of leavers, with the ability to process in the absence of other team members. Provide a quick response to user requests and incidents as the first point of contact and support. Qualifications CCNA, EDCL, Network+ or MCP Systems Knowledge & Experience Min 5 years previous IT Helpdesk experience Familiarity with ITIL procedures or similar Extensive technical knowledge of Microsoft 365, Active Directory, Server and SharePoint Administration and providing SAP support within a European Business Experienced managing TCP/IP networking, infrastructure services (e.g. DNS, DHCP) Firewall administration experience Effective problem-solving skills and attention to detail including complex issue resolution Experience in delivering excellent customer service to internal as well as external customers Experience installing/supporting switches, firewalls, routers and servers Group policy administration experience Understanding and experience of using a helpdesk system (GSN/Freshservice/JIRA or equivalent) Knowledge of OS; Windows, Mac, IOS and Android Attitude & Ability Strong communication skills including clear written and spoken English Pro-active approach to issue escalation to achieve SLAs Able to follow processes and to maintain consistency in resolution Understanding of best practice protocols and systems in support of Cyber Security Effective prioritisation/time management Qualifications Degree level IT qualification (or equivalent) ITIL Qualified Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Jan 20, 2020
Full time
Position Summary: The IT Support Analyst is responsible for supporting all functions and features of the European IT organisation. Key Responsibilities: Business Support: Maintain the day to day operations of the IT Systems and Infrastructure relating to the European business, including both main and regional facilities. Ensure accurate logging of tickets, notes and resolutions in the IT Ticket System and that resolution is reached in a timely manner, with customer satisfaction as a primary focus. Provide the advanced technical Microsoft Outlook 365, Active Directory and SharePoint Administration and SAP support within the European Business Assist in ensuring compliance with the Global Cyber Security policies Take a lead in maintaining the European Disaster Recovery plans Ensure continuity of mission critical systems and data via Backup processes, month end procedures and other methods Update and review the Risk Governance process for the European business and implement appropriate controls Some national and international travel required Other IT duties as required Occasional out of hours work required for activities not possible during business hours. Specific Duties: Maintain FAQ databases and perform IT admin tasks. Ensure thorough documentation is created for all changes and new technology implementations Maintain the Asset register and ensure all assets are captured. Manage the infrastructure at all EU sites, ensuring it is fit for purpose and suggesting improvements where identified. Monitor IT system backups, ensuring to flag failures and resolve issues. Assist in the processing of leavers, with the ability to process in the absence of other team members. Provide a quick response to user requests and incidents as the first point of contact and support. Qualifications CCNA, EDCL, Network+ or MCP Systems Knowledge & Experience Min 5 years previous IT Helpdesk experience Familiarity with ITIL procedures or similar Extensive technical knowledge of Microsoft 365, Active Directory, Server and SharePoint Administration and providing SAP support within a European Business Experienced managing TCP/IP networking, infrastructure services (e.g. DNS, DHCP) Firewall administration experience Effective problem-solving skills and attention to detail including complex issue resolution Experience in delivering excellent customer service to internal as well as external customers Experience installing/supporting switches, firewalls, routers and servers Group policy administration experience Understanding and experience of using a helpdesk system (GSN/Freshservice/JIRA or equivalent) Knowledge of OS; Windows, Mac, IOS and Android Attitude & Ability Strong communication skills including clear written and spoken English Pro-active approach to issue escalation to achieve SLAs Able to follow processes and to maintain consistency in resolution Understanding of best practice protocols and systems in support of Cyber Security Effective prioritisation/time management Qualifications Degree level IT qualification (or equivalent) ITIL Qualified Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 20, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 20, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 20, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
An exciting job opportunity for a Senior IT Support Engineer based in Reading Your new role Role description: Will form part of the helpdesk IT Team. As part of this team the individual will ensure the smooth running of the IT infrastructure. Will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application...... click apply for full job details
Jan 20, 2020
Full time
An exciting job opportunity for a Senior IT Support Engineer based in Reading Your new role Role description: Will form part of the helpdesk IT Team. As part of this team the individual will ensure the smooth running of the IT infrastructure. Will help to resolve problems that arise and provide a technical escalation point for issues through the use of the IT Help Desk application...... click apply for full job details
Offering an excellent benefits package, a friendly and supportive team, and opportunities for professional and personal development, we are looking for a friendly Senior IT Support Engineer to join our team. The Forward Trust is a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction and move forward with their lives...... click apply for full job details
Jan 20, 2020
Full time
Offering an excellent benefits package, a friendly and supportive team, and opportunities for professional and personal development, we are looking for a friendly Senior IT Support Engineer to join our team. The Forward Trust is a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction and move forward with their lives...... click apply for full job details
MK has a fantastic chance for an IT Support Engineer to join our client on a part time basis (22 hours per week) This role will be based in Falkirk where you will support a headcount of roughly 350 staff on a help..... click apply for full job details
Jan 20, 2020
Full time
MK has a fantastic chance for an IT Support Engineer to join our client on a part time basis (22 hours per week) This role will be based in Falkirk where you will support a headcount of roughly 350 staff on a help..... click apply for full job details
In this role you will be reporting to the Global CTO, where your role will include managing the Development Team, the Application Support as well as overall responsibility for 3rd Party Vendor relationships. You will have overall operational technology responsibility and will be key to driving through the overall strategy. In this role your responsibilities will include but are not limited to: Advise and support the CTO in their wider role by overseeing and contributing to the development of the strategic plan, performance management, professionalism, corporate communications, stakeholder management and other high-level strategic functions. Manage key IT deliverables up to date, including the management of actions and outcomes from strategic boards, whilst ensuring relationships and contracts are maintained with external vendors Formulate and implement the IT strategy aligned to the business goals Develop and maintain constructive relationships with key stakeholders Head of Risk and Head of Trading to provide effective IT support to the business and to ensure IT strategy meets their needs and expectations Define and manage roadmaps and visions for each product set under their control in conjunction with other stakeholders Understand and support the data requirements of the business & prioritise the development of appropriate tools. Managing multiple technology stacks and ensure compatibility with all products and versions Proactively ensure that the systems are upgraded to ensure we always work within a supported lifecycle/support contract Manage third party vendors to achieve service levels and deliverables within budgetary constraints Overseeing large scale IT transformation/restructuring Overseeing & managing third party infrastructure hosting and service desk provision Software/hardware standardisation, roll-out and deployment Ensure incident/request/change management processes are adhered to Developing and maintaining an annual operating IT plan Ensure IT investment and development are regularly reviewed, prioritised and clearly communicated and understood within the business Lead and develop the IT team talent Ongoing review of new technologies, digital trends and best practice; identify opportunities for process improvement and cost efficiency Ensure applications provide appropriate support to all areas of the business, allowing reliable, timely and detailed information to business managers Manage and control departmental expenditure within agreed budgets Ensure the IT environment is secure, and that data is adequately protected from accidental or deliberate loss or misuse. The successful candidate will have the following skills and experience: 10-15yrs either in Capital Markets, Financial Trading, Investment Banking, Commodities Trading environment Experience in senior leadership in a Technology role Experience managing a Development Team, Application Support Team and Managing 3rd Party Vendor Relationships Strong People and Stakeholder Management Skills Proven track record of developing and implementing effective IT strategies and replacing and upgrading applications in a highly customised and complex environment Strong working knowledge of the IT components of an international multi-channel business Experience of business process engineering principles and processes Familiarity with and the ability to apply key project management principles Ability to work with users to create business improvement IT solutions Successful track record of giving advice on complex or sensitive issues and driving & embracing change in a political environment at both departmental and senior level. Experience working as part of a senior management team and able to demonstrate and contribute to senior cohesiveness with proven leadership and excellent team management skills, with the ability to stimulate thinking and action in others.
Jan 19, 2020
Full time
In this role you will be reporting to the Global CTO, where your role will include managing the Development Team, the Application Support as well as overall responsibility for 3rd Party Vendor relationships. You will have overall operational technology responsibility and will be key to driving through the overall strategy. In this role your responsibilities will include but are not limited to: Advise and support the CTO in their wider role by overseeing and contributing to the development of the strategic plan, performance management, professionalism, corporate communications, stakeholder management and other high-level strategic functions. Manage key IT deliverables up to date, including the management of actions and outcomes from strategic boards, whilst ensuring relationships and contracts are maintained with external vendors Formulate and implement the IT strategy aligned to the business goals Develop and maintain constructive relationships with key stakeholders Head of Risk and Head of Trading to provide effective IT support to the business and to ensure IT strategy meets their needs and expectations Define and manage roadmaps and visions for each product set under their control in conjunction with other stakeholders Understand and support the data requirements of the business & prioritise the development of appropriate tools. Managing multiple technology stacks and ensure compatibility with all products and versions Proactively ensure that the systems are upgraded to ensure we always work within a supported lifecycle/support contract Manage third party vendors to achieve service levels and deliverables within budgetary constraints Overseeing large scale IT transformation/restructuring Overseeing & managing third party infrastructure hosting and service desk provision Software/hardware standardisation, roll-out and deployment Ensure incident/request/change management processes are adhered to Developing and maintaining an annual operating IT plan Ensure IT investment and development are regularly reviewed, prioritised and clearly communicated and understood within the business Lead and develop the IT team talent Ongoing review of new technologies, digital trends and best practice; identify opportunities for process improvement and cost efficiency Ensure applications provide appropriate support to all areas of the business, allowing reliable, timely and detailed information to business managers Manage and control departmental expenditure within agreed budgets Ensure the IT environment is secure, and that data is adequately protected from accidental or deliberate loss or misuse. The successful candidate will have the following skills and experience: 10-15yrs either in Capital Markets, Financial Trading, Investment Banking, Commodities Trading environment Experience in senior leadership in a Technology role Experience managing a Development Team, Application Support Team and Managing 3rd Party Vendor Relationships Strong People and Stakeholder Management Skills Proven track record of developing and implementing effective IT strategies and replacing and upgrading applications in a highly customised and complex environment Strong working knowledge of the IT components of an international multi-channel business Experience of business process engineering principles and processes Familiarity with and the ability to apply key project management principles Ability to work with users to create business improvement IT solutions Successful track record of giving advice on complex or sensitive issues and driving & embracing change in a political environment at both departmental and senior level. Experience working as part of a senior management team and able to demonstrate and contribute to senior cohesiveness with proven leadership and excellent team management skills, with the ability to stimulate thinking and action in others.
IT Support Analyst East London £20K - £25K My client a is a reputable MSP based in East London. They are is looking for an IT Support Analyst to join the team to provide helpdesk and technical support to the organisations clients. Essential Requirements: At least a years experience working on 1st Line Support with an MSP...... click apply for full job details
Jan 19, 2020
Full time
IT Support Analyst East London £20K - £25K My client a is a reputable MSP based in East London. They are is looking for an IT Support Analyst to join the team to provide helpdesk and technical support to the organisations clients. Essential Requirements: At least a years experience working on 1st Line Support with an MSP...... click apply for full job details
The Role Are you seeking a 1st line service desk role? Here at our shared service centre in Liverpool the IT Service Desk are responsible for providing 1st and 2nd line IT support functions to Amey internal staff and external partners. They provide technical advice and support in relation to all Group IT deployed hardware and software. Logging incidents and requests on behalf of our customers and ensuring compliance with the departments policies and processes. The Service Desk also liaise with our technical resolver groups to ensure the timely resolution of incidents and requests which cannot be fixed at the first point of contact, ensuring that our strict Service Level Agreements are met. Service Desk are the face of IT and we rely on them to provide outstanding customer service in all aspects of their work Job Duties To help build on our image as the friendly and approachable face of IT To provide outstanding customer service To provide advice and assistance to our customers, partners and suppliers To act as the primary point of contact for all incidents and requests To ensure detailed and accurate information is captured at the first point of contact To provide initial troubleshooting and diagnostics capabilities To help maintain our strong first time fix rates To ensure incidents/requests are assigned to the correct technical resolver groups To prioritise and categorise incidents in line with our existing processes To assist in the handling and management of Major Incidents and outages To help identify incident trends To contribute to our ethos of continuous service improvement To promote a strong working relationship between the Service Desk, our technical resolver groups, partners and suppliers To escalate and liaise with Management, Internal and External support teams for potential high priority incidents during out of office hour shifts. To identify potential high impact issues and communicate a detailed account of impact to on call management as required. Qualifiecations and experience Qualifications A minimum of 5 GCSEs' or equivalent, grades A-C (including English and Mathematics) Essential : 2 years' previous experience working in a busy IT Service Desk environment. Demonstrable experience of delivering outstanding customer service under pressure. Desirable : ITIL v3 Foundation level qualification Vendor qualifications (Microsoft, CISCO, Citrix) A basic understanding of PC hardware Experience of remote assistance tools, including Microsoft Remote Assistance, RDP, Dameware and LogMeIn. Experience of supporting a Windows 7/10 desktop environment. Experience of providing support in a Citrix thin client environment (Citrix Receiver / Wyse). An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP). Salary and benefits Salary to £20,000 plus a range of Amey benefits, 24 days holiday, pension, working hours will be Monday to Friday between 7am and 7pm rotating 7.5 hour shifts What makes this role unique? You will be responsible for the efficient transfer of in-depth product and/or applications knowledge to users.
Jan 19, 2020
Full time
The Role Are you seeking a 1st line service desk role? Here at our shared service centre in Liverpool the IT Service Desk are responsible for providing 1st and 2nd line IT support functions to Amey internal staff and external partners. They provide technical advice and support in relation to all Group IT deployed hardware and software. Logging incidents and requests on behalf of our customers and ensuring compliance with the departments policies and processes. The Service Desk also liaise with our technical resolver groups to ensure the timely resolution of incidents and requests which cannot be fixed at the first point of contact, ensuring that our strict Service Level Agreements are met. Service Desk are the face of IT and we rely on them to provide outstanding customer service in all aspects of their work Job Duties To help build on our image as the friendly and approachable face of IT To provide outstanding customer service To provide advice and assistance to our customers, partners and suppliers To act as the primary point of contact for all incidents and requests To ensure detailed and accurate information is captured at the first point of contact To provide initial troubleshooting and diagnostics capabilities To help maintain our strong first time fix rates To ensure incidents/requests are assigned to the correct technical resolver groups To prioritise and categorise incidents in line with our existing processes To assist in the handling and management of Major Incidents and outages To help identify incident trends To contribute to our ethos of continuous service improvement To promote a strong working relationship between the Service Desk, our technical resolver groups, partners and suppliers To escalate and liaise with Management, Internal and External support teams for potential high priority incidents during out of office hour shifts. To identify potential high impact issues and communicate a detailed account of impact to on call management as required. Qualifiecations and experience Qualifications A minimum of 5 GCSEs' or equivalent, grades A-C (including English and Mathematics) Essential : 2 years' previous experience working in a busy IT Service Desk environment. Demonstrable experience of delivering outstanding customer service under pressure. Desirable : ITIL v3 Foundation level qualification Vendor qualifications (Microsoft, CISCO, Citrix) A basic understanding of PC hardware Experience of remote assistance tools, including Microsoft Remote Assistance, RDP, Dameware and LogMeIn. Experience of supporting a Windows 7/10 desktop environment. Experience of providing support in a Citrix thin client environment (Citrix Receiver / Wyse). An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP). Salary and benefits Salary to £20,000 plus a range of Amey benefits, 24 days holiday, pension, working hours will be Monday to Friday between 7am and 7pm rotating 7.5 hour shifts What makes this role unique? You will be responsible for the efficient transfer of in-depth product and/or applications knowledge to users.
IT Support Engineer A brand new and exciting role has arisen for an IT Support Engineer to join a growing organisation based in Westminster who has had previous 1st and 2nd line experience and has strong skills and knowledge of MS Office, Windows Server and networking (LAN / WAN). This is a brilliant opportunity for an IT Support Engineer who has previous experience of working in a busty environmen ...... click apply for full job details
Jan 19, 2020
Full time
IT Support Engineer A brand new and exciting role has arisen for an IT Support Engineer to join a growing organisation based in Westminster who has had previous 1st and 2nd line experience and has strong skills and knowledge of MS Office, Windows Server and networking (LAN / WAN). This is a brilliant opportunity for an IT Support Engineer who has previous experience of working in a busty environmen ...... click apply for full job details
IT Support Engineer A brand new and exciting role has arisen for an IT Support Engineer to join a growing organisation based in Westminster who has had previous 1st and 2nd line experience and has strong skills and knowledge of MS Office, Windows Server and networking (LAN / WAN)...... click apply for full job details
Jan 19, 2020
Full time
IT Support Engineer A brand new and exciting role has arisen for an IT Support Engineer to join a growing organisation based in Westminster who has had previous 1st and 2nd line experience and has strong skills and knowledge of MS Office, Windows Server and networking (LAN / WAN)...... click apply for full job details
Are you an experienced IT professional who enjoys supporting a network delivering technical expertise? Do you have experience of working in the automotive industry with prestigious or luxury vehicles? As a Technical Services IT Support Consultant with MSXI, you will have the opportunity to support the OEM Technical Department and Global Dealer network with their bespoke platform support. You will ensure the Global Dealer network is fully supported with the diagnostic tool and relevant supporting documentation. The ideal candidate will be experienced in diagnostic hardware and software support, with a passion for delivering excellent customer service and support to a very high standard. The aim of the Technical Services IT Support Consultant is to ensure the Global Network is fully supported with diagnostic capabilities to improved repair quality and reduce diagnostic 'down time' with the automotive dealer network. More about the role: Day to day, the role will include delivery of metrics from various data sources and systems using assigned templates. You should be comfortable presenting your reports and analysis to Senior Management along with improvement recommendations. Other duties include: Project management of internal IT system, including roll-out support for the global network Preparation and release of system documentation to the global Dealer network Administration of platform devices both software and hardware including the vehicle plant Undertake analysis, concept evaluation and supplier evaluation for global special tools availability Assist with the maintenance of current model dealer tools Preparation and implementation of dealer network documents, including management and maintenance of published documents on internal sites Support creation of technical service bulletins alongside internal technical departments Liaison with 1 st and 2 nd level support to agree bulletin prioritisation Management of internal system "Self-Support" content Undertaking adhoc training within the Dealer network Candidate specification: IT qualifications i.e. MCP certification or main dealer software systems support experience IT literate with strong Microsoft Office skills, MS Excel, Word and PowerPoint Effective time management and ability to work under pressure and to tight timelines Excellent verbal and written communication skills with exceptional attention to details Enthusiastic, flexible and proactive personality Personal qualities of integrity, credibility, and a commitment to and passion for the brand Working Pattern and Location: 40 hours per week (Monday - Friday) Bognor Regis, moving to Goodwood - Early 2020 What we can offer you: Salary up to £45,000 based on experience Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases About MSXI: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Warranty & Technical Parts & Service Retail Performance Management Customer Engagement Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. Apply now: To apply for this role please email over your CV to Johanna Smith. Shortlisted candidates will be invited to complete a video interview, followed by a face to face interview within the Colchester Office, with a final interview being held in Bognor Regis. MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.
Jan 19, 2020
Full time
Are you an experienced IT professional who enjoys supporting a network delivering technical expertise? Do you have experience of working in the automotive industry with prestigious or luxury vehicles? As a Technical Services IT Support Consultant with MSXI, you will have the opportunity to support the OEM Technical Department and Global Dealer network with their bespoke platform support. You will ensure the Global Dealer network is fully supported with the diagnostic tool and relevant supporting documentation. The ideal candidate will be experienced in diagnostic hardware and software support, with a passion for delivering excellent customer service and support to a very high standard. The aim of the Technical Services IT Support Consultant is to ensure the Global Network is fully supported with diagnostic capabilities to improved repair quality and reduce diagnostic 'down time' with the automotive dealer network. More about the role: Day to day, the role will include delivery of metrics from various data sources and systems using assigned templates. You should be comfortable presenting your reports and analysis to Senior Management along with improvement recommendations. Other duties include: Project management of internal IT system, including roll-out support for the global network Preparation and release of system documentation to the global Dealer network Administration of platform devices both software and hardware including the vehicle plant Undertake analysis, concept evaluation and supplier evaluation for global special tools availability Assist with the maintenance of current model dealer tools Preparation and implementation of dealer network documents, including management and maintenance of published documents on internal sites Support creation of technical service bulletins alongside internal technical departments Liaison with 1 st and 2 nd level support to agree bulletin prioritisation Management of internal system "Self-Support" content Undertaking adhoc training within the Dealer network Candidate specification: IT qualifications i.e. MCP certification or main dealer software systems support experience IT literate with strong Microsoft Office skills, MS Excel, Word and PowerPoint Effective time management and ability to work under pressure and to tight timelines Excellent verbal and written communication skills with exceptional attention to details Enthusiastic, flexible and proactive personality Personal qualities of integrity, credibility, and a commitment to and passion for the brand Working Pattern and Location: 40 hours per week (Monday - Friday) Bognor Regis, moving to Goodwood - Early 2020 What we can offer you: Salary up to £45,000 based on experience Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases About MSXI: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Warranty & Technical Parts & Service Retail Performance Management Customer Engagement Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. Apply now: To apply for this role please email over your CV to Johanna Smith. Shortlisted candidates will be invited to complete a video interview, followed by a face to face interview within the Colchester Office, with a final interview being held in Bognor Regis. MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.
Venesky-Brown's client, a public sector organisation, are currently looking to recruit a 2nd Line IT Support Analyst to work in Edinburgh for an initial 3 month contract on a rate of c.£120-160/day (inside of IR35). Responsibilities: • Provide dedicated Technical IT Support to Users. • Re-installation of software • Rebuilding of Workstations, Laptops and Tablets • PowerShell utilisation...... click apply for full job details
Jan 19, 2020
Contractor
Venesky-Brown's client, a public sector organisation, are currently looking to recruit a 2nd Line IT Support Analyst to work in Edinburgh for an initial 3 month contract on a rate of c.£120-160/day (inside of IR35). Responsibilities: • Provide dedicated Technical IT Support to Users. • Re-installation of software • Rebuilding of Workstations, Laptops and Tablets • PowerShell utilisation...... click apply for full job details
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
An IT and Cloud services company which has been operating for almost 10 years providing Datacenter Hosting, IT Support, Communications and Print. They believe in offering their customers high quality service through expert advice from their offices in Stourbridge and Birmingham...... click apply for full job details
Jan 19, 2020
Full time
An IT and Cloud services company which has been operating for almost 10 years providing Datacenter Hosting, IT Support, Communications and Print. They believe in offering their customers high quality service through expert advice from their offices in Stourbridge and Birmingham...... click apply for full job details
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
Jan 19, 2020
Full time
Trainee IT Technician - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 6-8 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £595, or 8 monthly payments of £87, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.
IT - Law, Permanent, £22,000 to £25,000 / ITIL / Help Desk IT Support Analyst - Bolton This is a great opportunity to join the Service Operations Team of a leading national Law Firm, based in Bolton. Primarily, the IT Support Analyst is responsible for solving 1st line troubleshooting issues requiring a "shift left" approach to issues raised. Key to this role is the ability to multi-task varied areas of IT and exhibit strong troubleshooting skills developed from experience working in fast-paced environments. You must be an excellent communicator able to explain concepts clearly to others based on a foundation of good IT knowledge. A brief list of role responsibilities includes: Ensuring that tickets raised to the Service Operations Team and all customer queries are dealt with efficiently and in a polite and timely manner Updating the Feedback and Support portal with ticket progress. Triage incoming tickets and ensure they are allocated to the correct contact Maintaining a problem management focus to managing tickets. SUMMARY Job title: IT Support Analyst Location: Bolton Salary: £22,000 to £25,000 Benefits: 35 hours/week, Pension, Health Care cash plan, 25 days hols plus Bank Hols Previous Experience: Experienced in 1 st Line IT Support THE IDEAL CANDIDATE The IT Support Analyst must be someone with an analytical approach to problem solving and a service orientated approach with excellent customer service and organisational skills. Working in a professional Legal environment, you are expected to have an attention to detail with a committed attitude to achieve continual excellence. The role requires you to be self-motivated and capable of working with minimal supervision. Skills essential to this role include: Excellent working knowledge of Windows 7 and Windows 10 and MS Applications Excellent generalist IT knowledge including understanding of Windows Server, Exchange Server, Active Directory and networking fundamentals: DNS/DHCP; TCP/IP. Good knowledge of ITIL processes. Guidance-creation skills (whether written or via recording video), with the ability to translate technical issues in a customer-friendly way. If you are driven to succeed and are looking for a rewarding challenge, then progressing your career in the professional environment of a successful national Law Firm is a role you really should consider. THE FIRM This is a highly innovative Law firm and arguably one of the best in their specialist fields. They have an appreciation of the importance of IT in the Law industry and see their IT dept as integral to their success. The firm has a reputation for developing acclaimed industry software. This is achieved in a friendly working environment with an emphasis on working collaboratively.
Jan 19, 2020
Full time
IT - Law, Permanent, £22,000 to £25,000 / ITIL / Help Desk IT Support Analyst - Bolton This is a great opportunity to join the Service Operations Team of a leading national Law Firm, based in Bolton. Primarily, the IT Support Analyst is responsible for solving 1st line troubleshooting issues requiring a "shift left" approach to issues raised. Key to this role is the ability to multi-task varied areas of IT and exhibit strong troubleshooting skills developed from experience working in fast-paced environments. You must be an excellent communicator able to explain concepts clearly to others based on a foundation of good IT knowledge. A brief list of role responsibilities includes: Ensuring that tickets raised to the Service Operations Team and all customer queries are dealt with efficiently and in a polite and timely manner Updating the Feedback and Support portal with ticket progress. Triage incoming tickets and ensure they are allocated to the correct contact Maintaining a problem management focus to managing tickets. SUMMARY Job title: IT Support Analyst Location: Bolton Salary: £22,000 to £25,000 Benefits: 35 hours/week, Pension, Health Care cash plan, 25 days hols plus Bank Hols Previous Experience: Experienced in 1 st Line IT Support THE IDEAL CANDIDATE The IT Support Analyst must be someone with an analytical approach to problem solving and a service orientated approach with excellent customer service and organisational skills. Working in a professional Legal environment, you are expected to have an attention to detail with a committed attitude to achieve continual excellence. The role requires you to be self-motivated and capable of working with minimal supervision. Skills essential to this role include: Excellent working knowledge of Windows 7 and Windows 10 and MS Applications Excellent generalist IT knowledge including understanding of Windows Server, Exchange Server, Active Directory and networking fundamentals: DNS/DHCP; TCP/IP. Good knowledge of ITIL processes. Guidance-creation skills (whether written or via recording video), with the ability to translate technical issues in a customer-friendly way. If you are driven to succeed and are looking for a rewarding challenge, then progressing your career in the professional environment of a successful national Law Firm is a role you really should consider. THE FIRM This is a highly innovative Law firm and arguably one of the best in their specialist fields. They have an appreciation of the importance of IT in the Law industry and see their IT dept as integral to their success. The firm has a reputation for developing acclaimed industry software. This is achieved in a friendly working environment with an emphasis on working collaboratively.
