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Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
08/04/2026
Full time
Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
MANTECH seeks a motivated, career and customer-oriented Network Deployment Engineer to join our team in Chantilly, VA. This is an onsite position. Responsibilities include but are not limited to: Coordinate and execute site deployments, including planning, scheduling, and on-site installation of hardware and configurations Conduct site surveys to assess network environments, gather user requirements, and document current configurations Configure routers, switches, computers, and peripherals; implement and maintain secure, reliable network architecture Provide daily IT support across client/server/storage/network systems, including monitoring, troubleshooting, and problem resolution Manage system configurations and documentation, oversee hardware procurement, inventory, equipment movement, and shipping Ensure compliance with security directives and support architecture improvements through change requests and performance recommendations Travel up to 75% within the U.S. and occasionally (5-10%) OCONUS to perform deployment activities, surveys, installations, and on-site support Minimum Qualifications: Bachelor's degree and 2+ years of IT-related experience, or High School Diploma with 6+ years of IT experience may be substituted for a degree DoD 8570 IAT Level II Certification, e.g., Security+ DoD 8570 Computing Environment Certification required within 6 months of hire, e.g., MCSA, VCP, or equivalent Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients Knowledge and experience with Microsoft Windows Systems, HP SANs, or VMware products Proficiency using Microsoft Office Suite Preferred Qualifications: Outstanding customer relationship management skills Ability to operate under minimal supervision. Experience in the following areas: hardware/software security, router and switch communications protocols, network management, encryption techniques, firewall rule definition and authentication technologies. Working knowledge of communication security (COMSEC) policies and integration Working knowledge of Microsoft Windows systems, including DNS, Group Policy, and PKI Good working knowledge of applying security best practices from DISA and/or vendors. Basic networking ITIL Foundations certification Ability to manage multiple tasks and prioritize effectively Experience using a Service Desk ticketing system, such as ServiceNow Clearance Requirements: A current or active TS/SCI and be willing and able to undergo a polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Network Deployment Engineer to join our team in Chantilly, VA. This is an onsite position. Responsibilities include but are not limited to: Coordinate and execute site deployments, including planning, scheduling, and on-site installation of hardware and configurations Conduct site surveys to assess network environments, gather user requirements, and document current configurations Configure routers, switches, computers, and peripherals; implement and maintain secure, reliable network architecture Provide daily IT support across client/server/storage/network systems, including monitoring, troubleshooting, and problem resolution Manage system configurations and documentation, oversee hardware procurement, inventory, equipment movement, and shipping Ensure compliance with security directives and support architecture improvements through change requests and performance recommendations Travel up to 75% within the U.S. and occasionally (5-10%) OCONUS to perform deployment activities, surveys, installations, and on-site support Minimum Qualifications: Bachelor's degree and 2+ years of IT-related experience, or High School Diploma with 6+ years of IT experience may be substituted for a degree DoD 8570 IAT Level II Certification, e.g., Security+ DoD 8570 Computing Environment Certification required within 6 months of hire, e.g., MCSA, VCP, or equivalent Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients Knowledge and experience with Microsoft Windows Systems, HP SANs, or VMware products Proficiency using Microsoft Office Suite Preferred Qualifications: Outstanding customer relationship management skills Ability to operate under minimal supervision. Experience in the following areas: hardware/software security, router and switch communications protocols, network management, encryption techniques, firewall rule definition and authentication technologies. Working knowledge of communication security (COMSEC) policies and integration Working knowledge of Microsoft Windows systems, including DNS, Group Policy, and PKI Good working knowledge of applying security best practices from DISA and/or vendors. Basic networking ITIL Foundations certification Ability to manage multiple tasks and prioritize effectively Experience using a Service Desk ticketing system, such as ServiceNow Clearance Requirements: A current or active TS/SCI and be willing and able to undergo a polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
08/04/2026
Full time
MANTECH seeks a motivated, career, and customer-oriented Network System Administrator (NSA) - I to join our team in El Segundo, CA. You will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC Directorates and/or AFSPC Operational Units in a full-time, on-site environment. Responsibilities: Install, maintain, audit, and support a secure MS Windows network environment and limited web/data application services. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Maintain file servers, firewalls, network access, Security Monitoring Systems, and system documentation. Interface directly with local customers to provide technical IT support and quickly resolve system anomalies. Perform periodic maintenance, hardware upgrades, replacement, firmware updates, and system configuration changes. Manage data backup libraries, conduct scheduled tape backups, and maintain secure storage both on-site and off-site. Attend planning meetings with IT staff, Program Managers, and customers to prepare systems for operational use and support testing. Minimum Qualifications: Bachelor's degree in a related field or 4 years of additional experience in lieu of a degree. 1+ years of total relevant IT experience Must meet DoD Directive 8570.01-M/8140 IAT Level II certification requirements (e.g., Security+ CE, CCNA, CySA+, CND) within 6 months of hire. Possess applicable Windows professional certifications based on operating system requirements for the supported organization. Preferred Qualifications: 1 year of SCI or SAP experience highly desired. Thorough knowledge of Microsoft Windows Server, Microsoft Exchange Server, and Windows client operating systems and associated hardware. Working knowledge of LAN/WAN technologies, data backup systems, and COMSEC integration. Working knowledge of JAFAN 6/0, DCID/JAFAN standards, ICDs, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards. Experience with PL1 through PL4 systems and cross-domain solutions. Strong ability to work independently in a dynamic environment with DoD, military, civilian, and industry partners. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Must be eligible for access to Special Access Programs (SAP). Must be willing to submit to a Counterintelligence polygraph. Physical Requirements: Requires travel within the organizational Area of Responsibility (AOR), which may include both air and ground transportation. Must be able to lift up to 50 lbs. Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
MANTECH seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at NellisAFB. The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to: Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality. Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email. Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues. Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications. Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations. Hardware/Software Installation: Provide installation and testing of hardware and software. Minimum Qualifications: High School Diploma 2+ years direct/related experience Active / valid DoD 8140 IAT-II certification Demonstrated experience as a full-service IT support team member in a Windows AD environment. Experience working within an IT support team, contributing to and collaborating on daily support activities. Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations. Clearance Requirements: Must have a current/active TS/SCI Willingness to submit to a polygraph Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations." Must be able to regularly lift up to 50 lbs
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at NellisAFB. The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to: Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality. Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email. Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues. Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications. Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations. Hardware/Software Installation: Provide installation and testing of hardware and software. Minimum Qualifications: High School Diploma 2+ years direct/related experience Active / valid DoD 8140 IAT-II certification Demonstrated experience as a full-service IT support team member in a Windows AD environment. Experience working within an IT support team, contributing to and collaborating on daily support activities. Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations. Clearance Requirements: Must have a current/active TS/SCI Willingness to submit to a polygraph Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations." Must be able to regularly lift up to 50 lbs
POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
08/04/2026
Full time
POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
Pinnacle Technical Resources
Charlotte, North Carolina
Role: W2 Varicent ICM Developer Duration: Long Term Contract Location: Charlotte, NC; Minneapolis, MN (Hybrid) Job ID: 178545 Job Overview: We are seeking a Specialty Software Engineer 4 - Contingent to consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering. This role involves reviewing and analyzing multi-faceted, larger-scale, or longer-term challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented elements. The candidate will contribute to resolving complex situations while ensuring compliance with policies and procedures. Collaboration with client personnel is a key aspect of this role. Responsibilities: Consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering. Review and analyze complex, multi-faceted challenges requiring in-depth evaluation of various factors. Contribute to resolving complex situations while ensuring compliance with policies and procedures. Strategically collaborate and consult with client personnel. Configure, develop, and support Varicent Incentive Compensation solutions. Develop and maintain data import processes for compensation and performance data. Build, enhance, and troubleshoot compensation calculation logic and business rules. Develop and support reports, dashboards, and compensation outputs for stakeholders. Configure and support workflow processes related to compensation administration and approvals. Maintain and update scheduler jobs and automated processes for recurring compensation cycles. Develop and support custom Python scripts for automation, integrations, and data transformations. Troubleshoot and resolve data, calculation, reporting, and system performance issues. Support production compensation cycles, payout validation, and ongoing system maintenance. Qualifications: 5+ years of Specialty Software Engineering experience or equivalent through work, consulting, training, military experience, or education. 5+ years of Varicent development and configuration experience. 5+ years of technical design experience supporting enterprise applications and business solutions. 5+ years of Software Development Life Cycle (SDLC) experience. 5+ years of experience with SQL and/or other data management, reporting, and query tools. Experience supporting Incentive Compensation Management (ICM) solutions. Hands-on experience with data imports, compensation calculations, reporting, workflows, scheduler/job management, and Python scripting. Strong troubleshooting and problem-solving skills related to data, calculations, and reporting processes. Experience supporting production compensation processing and delivery. Preferred Qualifications: Experience supporting large-scale incentive compensation programs. Experience working across multiple lines of business and complex compensation structures. Knowledge of commission, incentive, bonus, or sales compensation administration processes. Experience with compensation data validation, reconciliation, audit support, and controls. Experience working in highly regulated industries such as Banking, Financial Services, Insurance, or Healthcare. Banking or Financial Services experience is a plus but not required. Experience operating within environments requiring rigorous change management, auditability, data governance, and SDLC discipline. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80 - $85 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
08/04/2026
Full time
Role: W2 Varicent ICM Developer Duration: Long Term Contract Location: Charlotte, NC; Minneapolis, MN (Hybrid) Job ID: 178545 Job Overview: We are seeking a Specialty Software Engineer 4 - Contingent to consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering. This role involves reviewing and analyzing multi-faceted, larger-scale, or longer-term challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented elements. The candidate will contribute to resolving complex situations while ensuring compliance with policies and procedures. Collaboration with client personnel is a key aspect of this role. Responsibilities: Consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering. Review and analyze complex, multi-faceted challenges requiring in-depth evaluation of various factors. Contribute to resolving complex situations while ensuring compliance with policies and procedures. Strategically collaborate and consult with client personnel. Configure, develop, and support Varicent Incentive Compensation solutions. Develop and maintain data import processes for compensation and performance data. Build, enhance, and troubleshoot compensation calculation logic and business rules. Develop and support reports, dashboards, and compensation outputs for stakeholders. Configure and support workflow processes related to compensation administration and approvals. Maintain and update scheduler jobs and automated processes for recurring compensation cycles. Develop and support custom Python scripts for automation, integrations, and data transformations. Troubleshoot and resolve data, calculation, reporting, and system performance issues. Support production compensation cycles, payout validation, and ongoing system maintenance. Qualifications: 5+ years of Specialty Software Engineering experience or equivalent through work, consulting, training, military experience, or education. 5+ years of Varicent development and configuration experience. 5+ years of technical design experience supporting enterprise applications and business solutions. 5+ years of Software Development Life Cycle (SDLC) experience. 5+ years of experience with SQL and/or other data management, reporting, and query tools. Experience supporting Incentive Compensation Management (ICM) solutions. Hands-on experience with data imports, compensation calculations, reporting, workflows, scheduler/job management, and Python scripting. Strong troubleshooting and problem-solving skills related to data, calculations, and reporting processes. Experience supporting production compensation processing and delivery. Preferred Qualifications: Experience supporting large-scale incentive compensation programs. Experience working across multiple lines of business and complex compensation structures. Knowledge of commission, incentive, bonus, or sales compensation administration processes. Experience with compensation data validation, reconciliation, audit support, and controls. Experience working in highly regulated industries such as Banking, Financial Services, Insurance, or Healthcare. Banking or Financial Services experience is a plus but not required. Experience operating within environments requiring rigorous change management, auditability, data governance, and SDLC discipline. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80 - $85 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Client JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
08/04/2026
Full time
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Client JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
08/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
The Computer Merchant, Ltd
Washington, Washington DC
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/04/2026
Full time
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
Infrastructure Project Manager Location: Newark NJ Inperson interview required The PM will manage project efforts for DC (new)design\build\migrate LAN\MDF design build projects portfolio. 10years of experience in IT support focused on Project Management in infrastructure, esp. Data center build\Relocations. 1000 users scope) corporate headquarters moves and was responsible for the networking and telecom procurement. New LAN \ MDF design-Build-Go-Live
08/04/2026
Full time
Infrastructure Project Manager Location: Newark NJ Inperson interview required The PM will manage project efforts for DC (new)design\build\migrate LAN\MDF design build projects portfolio. 10years of experience in IT support focused on Project Management in infrastructure, esp. Data center build\Relocations. 1000 users scope) corporate headquarters moves and was responsible for the networking and telecom procurement. New LAN \ MDF design-Build-Go-Live
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator III include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities: Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), and associated structured cabling. Duties also involve coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches, and assisting in the IT asset procurement process. System & Network Administration: Involves the deployment and administration of classified remote access networks. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications. Must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be able to work independently, as a member of a team, and as a small team leader. Must be capable of updating or repairing computer systems. Must have strong verbal and written communications skills. Must be able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired. Must be able to obtain and maintain a government security clearance up to Top Secret with Special Access. Must possess valid, state-issued driver's license. Must be a U.S. citizen. SALARY The expected salary range for this position is $86,000 to $120,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
08/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator III include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities: Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), and associated structured cabling. Duties also involve coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches, and assisting in the IT asset procurement process. System & Network Administration: Involves the deployment and administration of classified remote access networks. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications. Must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be able to work independently, as a member of a team, and as a small team leader. Must be capable of updating or repairing computer systems. Must have strong verbal and written communications skills. Must be able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired. Must be able to obtain and maintain a government security clearance up to Top Secret with Special Access. Must possess valid, state-issued driver's license. Must be a U.S. citizen. SALARY The expected salary range for this position is $86,000 to $120,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
Unix System Administrator (CAD Tools) Location: Cupertino, CA Job ID: Pay Range: $50-65 ph (W2) Duration: 6 mos Job Summary: The Tier 1 MCAD Support Engineer (Siemens NX) provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX PLM (Teamcenter) connectivity. Responsibilities: Serve as first point of contact for Siemens NX user issues via Jira tool Resolve common Tier 1 issues: NX application launch failures Login and access problems License checkout and expiration errors Provide basic "how?to" supportforNX users: 3D Parts Files Assembly files Drawing files Install and configure approved Siemens NX versions per enterprise standards Perform basic Siemens NX license diagnostics (FlexLM) Validate workstation readiness (OS, graphics, memory, VPN) Log, track, and update incidents using Jira Support new mechanical engineer onboarding for Siemens NX Skills Required: Strong knowledge with the Operating systems Windows, Linux and Mac OS. Experience with Networking and Software configuration Management. Basic understanding of Siemens NX (Design and Drafting modules) Basic familiarity with Teamcenter or PLM systems Awareness of NX licensing concepts (node?locked, floating) Strong troubleshooting, communication, and documentation skills Minimum 3 years of experience in IT Support / Siemens NX in engineering environment Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Unix System Administrator (CAD Tools) Location: Cupertino, CA Job ID: Pay Range: $50-65 ph (W2) Duration: 6 mos Job Summary: The Tier 1 MCAD Support Engineer (Siemens NX) provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX PLM (Teamcenter) connectivity. Responsibilities: Serve as first point of contact for Siemens NX user issues via Jira tool Resolve common Tier 1 issues: NX application launch failures Login and access problems License checkout and expiration errors Provide basic "how?to" supportforNX users: 3D Parts Files Assembly files Drawing files Install and configure approved Siemens NX versions per enterprise standards Perform basic Siemens NX license diagnostics (FlexLM) Validate workstation readiness (OS, graphics, memory, VPN) Log, track, and update incidents using Jira Support new mechanical engineer onboarding for Siemens NX Skills Required: Strong knowledge with the Operating systems Windows, Linux and Mac OS. Experience with Networking and Software configuration Management. Basic understanding of Siemens NX (Design and Drafting modules) Basic familiarity with Teamcenter or PLM systems Awareness of NX licensing concepts (node?locked, floating) Strong troubleshooting, communication, and documentation skills Minimum 3 years of experience in IT Support / Siemens NX in engineering environment Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated VIP Executive Support Technicianfor a full-time position. Job Overview: The VIP Executive Support Technician will provide high-level technical assistance to senior executives, Critical Infrastructure Personnel (CIPs), and administrative staff. This role ensures seamless access to IT systems and timely support for executive communications, hardware, and software needs. Responsibilities: Provide white-glove support for executive-level personnel, both onsite and remotely. Support Executive/VIP systems: laptops, iPhones, iPads, conference room tech, and remote communication tools. Install, configure, maintain, and troubleshoot IT and AV equipment. Provide end-user training and maintain clear documentation. Maintain service and asset logs; manage ticket resolution and escalations. Support after-hours on a rotating basis. Required Skills and Experience: Bachelor's degree + 2 years of experience, OR high school diploma + 6 years of IT support experience. Proficient with Windows 10, Active Directory, Microsoft Office Suite, and MDM tools (MaaS360/Azure). Experience with laptops, mobile devices, and enterprise hardware. Excellent interpersonal skills and executive presence. Certifications: Dell Certification (via FERC Dell TechDirect). HDI-DAST (must obtain within 3 months of hire). Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/04/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated VIP Executive Support Technicianfor a full-time position. Job Overview: The VIP Executive Support Technician will provide high-level technical assistance to senior executives, Critical Infrastructure Personnel (CIPs), and administrative staff. This role ensures seamless access to IT systems and timely support for executive communications, hardware, and software needs. Responsibilities: Provide white-glove support for executive-level personnel, both onsite and remotely. Support Executive/VIP systems: laptops, iPhones, iPads, conference room tech, and remote communication tools. Install, configure, maintain, and troubleshoot IT and AV equipment. Provide end-user training and maintain clear documentation. Maintain service and asset logs; manage ticket resolution and escalations. Support after-hours on a rotating basis. Required Skills and Experience: Bachelor's degree + 2 years of experience, OR high school diploma + 6 years of IT support experience. Proficient with Windows 10, Active Directory, Microsoft Office Suite, and MDM tools (MaaS360/Azure). Experience with laptops, mobile devices, and enterprise hardware. Excellent interpersonal skills and executive presence. Certifications: Dell Certification (via FERC Dell TechDirect). HDI-DAST (must obtain within 3 months of hire). Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
08/04/2026
Full time
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Job Title Senior SAP Security & GRC Engineer (S/4HANA & Fiori) Overview We are seeking an experienced SAP Security & GRC Engineer with expertise in SAP S/4HANA Security, Fiori Security, and SAP GRC Access Controls. The ideal candidate will be responsible for designing, implementing, and supporting SAP security solutions while ensuring compliance, governance, and secure user access across SAP environments. This position also includes production support and participation in an on-call rotation. Key Responsibilities Design, develop, and implement SAP S/4HANA Fiori security roles across functional areas including SD, MM, and FI (GL, AP, AR, AA). Administer SAP security roles, including authorization objects, master/derived roles, and single/composite roles. Troubleshoot authorization issues using STAUTHTRACE, STUSERTRACE, SU53, and ST01. Implement and support SAP GRC Access Controls 12.0, including ARA, ARM, EAM, and BRM. Configure and administer SAP GRC rule sets, workflows, approvers, and user provisioning processes. Maintain GRC master data and perform risk analysis, audit support, and compliance activities. Build and maintain MSMP workflows and configure GRC notifications. Create custom functions, risks, and rulesets based on business requirements. Plan and execute SAP GRC upgrade activities. Configure and support synchronization jobs, including Repository, Authorization, Firefighter Log, and Action Usage. Troubleshoot access request issues by analyzing audit logs. Collaborate with application security team members to support security initiatives. Provide production support, including participation in a periodic 24x7 on-call support rotation. Required Qualifications Bachelor's degree. Minimum of 7 years of SAP Security experience. Experience with at least two full lifecycle SAP implementations. Experience implementing SAP S/4HANA Fiori security roles for SD, MM, and FI modules (GL, AP, AR, AA). Experience designing, developing, and testing SAP S/4HANA Fiori security roles using Pages and Spaces. Experience performing backend S/4HANA and frontend Fiori security checks, including OData service authorization. Experience configuring SAP GRC modules, including Access Control and Process Control. Experience troubleshooting SAP GRC user provisioning workflow issues. Experience with SAP HANA. Ability to participate in a periodic 24x7 on-call support rotation. Preferred Qualifications Experience with SAP BTP Security. Experience with SAP Identity Access Governance (IAG). What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/04/2026
Full time
Job Title Senior SAP Security & GRC Engineer (S/4HANA & Fiori) Overview We are seeking an experienced SAP Security & GRC Engineer with expertise in SAP S/4HANA Security, Fiori Security, and SAP GRC Access Controls. The ideal candidate will be responsible for designing, implementing, and supporting SAP security solutions while ensuring compliance, governance, and secure user access across SAP environments. This position also includes production support and participation in an on-call rotation. Key Responsibilities Design, develop, and implement SAP S/4HANA Fiori security roles across functional areas including SD, MM, and FI (GL, AP, AR, AA). Administer SAP security roles, including authorization objects, master/derived roles, and single/composite roles. Troubleshoot authorization issues using STAUTHTRACE, STUSERTRACE, SU53, and ST01. Implement and support SAP GRC Access Controls 12.0, including ARA, ARM, EAM, and BRM. Configure and administer SAP GRC rule sets, workflows, approvers, and user provisioning processes. Maintain GRC master data and perform risk analysis, audit support, and compliance activities. Build and maintain MSMP workflows and configure GRC notifications. Create custom functions, risks, and rulesets based on business requirements. Plan and execute SAP GRC upgrade activities. Configure and support synchronization jobs, including Repository, Authorization, Firefighter Log, and Action Usage. Troubleshoot access request issues by analyzing audit logs. Collaborate with application security team members to support security initiatives. Provide production support, including participation in a periodic 24x7 on-call support rotation. Required Qualifications Bachelor's degree. Minimum of 7 years of SAP Security experience. Experience with at least two full lifecycle SAP implementations. Experience implementing SAP S/4HANA Fiori security roles for SD, MM, and FI modules (GL, AP, AR, AA). Experience designing, developing, and testing SAP S/4HANA Fiori security roles using Pages and Spaces. Experience performing backend S/4HANA and frontend Fiori security checks, including OData service authorization. Experience configuring SAP GRC modules, including Access Control and Process Control. Experience troubleshooting SAP GRC user provisioning workflow issues. Experience with SAP HANA. Ability to participate in a periodic 24x7 on-call support rotation. Preferred Qualifications Experience with SAP BTP Security. Experience with SAP Identity Access Governance (IAG). What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite position. Compensation $50k-$65K Position Summary: The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops, mobile devices, applications and peripherals. Researches complex problems, identifies specifications, installs software/hardware and tests computing systems and peripherals within established guidelines. Requirements: Five years of work experience providing hands on support. Technical Degree/Associate's Degree desired but not required. Strong knowledge of Windows operating systems, O365, Office Suite, and MacOS. Enterprise Desktop Management experience with tool such as Service Now and SCCM. Ability to provide remote support for offsite users. Experience with TCP/IP based services (DHCP, DNS, HTTP), networks (LAN/WAN, Wireless, VPN), and telephone switches. Scripting experience a plus. Excellent customer service skills. US Citizen or Green Card required. Responsibilities: Installation, configuration, and ongoing usability of computers, peripheral equipment, and software. Interact with vendor support contacts to resolve technical problems with computing equipment and software. Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems. Work with procurement staff to purchase hardware, software, computer supplies. Manage and documents service desk que for tickets and escalations. Provides after hours and weekend support as needed. Work in the office. Candidates requiring sponsorship will not be considered by the client. To view all of our open positions, Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
08/04/2026
Full time
Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite position. Compensation $50k-$65K Position Summary: The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops, mobile devices, applications and peripherals. Researches complex problems, identifies specifications, installs software/hardware and tests computing systems and peripherals within established guidelines. Requirements: Five years of work experience providing hands on support. Technical Degree/Associate's Degree desired but not required. Strong knowledge of Windows operating systems, O365, Office Suite, and MacOS. Enterprise Desktop Management experience with tool such as Service Now and SCCM. Ability to provide remote support for offsite users. Experience with TCP/IP based services (DHCP, DNS, HTTP), networks (LAN/WAN, Wireless, VPN), and telephone switches. Scripting experience a plus. Excellent customer service skills. US Citizen or Green Card required. Responsibilities: Installation, configuration, and ongoing usability of computers, peripheral equipment, and software. Interact with vendor support contacts to resolve technical problems with computing equipment and software. Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems. Work with procurement staff to purchase hardware, software, computer supplies. Manage and documents service desk que for tickets and escalations. Provides after hours and weekend support as needed. Work in the office. Candidates requiring sponsorship will not be considered by the client. To view all of our open positions, Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
DatamanUSA is looking for a IT Support Technician for our direct client based in TX. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: IT Support Technician Location: Wylie, TX Duration: 6 months Knowledge, Skills & Abilities ) General knowledge and analytical skills in all IT related equipment to include laptop, desktop, and notebook PCs. Basic knowledge of LAN and WAN connectivity and topology. Knowledge of printers, IP telephony, wiring/cabling, A/V equipment, and electronics. ) Must be able to communicate effectively with others both verbally and in writing. ) Requires occasional shift work, including regularly scheduled on call duties after hours and on weekends. ) Ability to adapt to flexible working locations and environments, including remote sites across the District's footprint. ) Requires excellent communication and organizational skills. Must exercise good judgment based upon established procedures and policies. Education and Experience ) Requires a high school diploma or G.E.D. ) Preferred 2 years' experience using Microsoft Active Directory and desktop PC support. ) A+, Network+, ITIL or other industry standard IT certifications preferred. ) Requires a valid Texas Driver's License.
08/04/2026
Full time
DatamanUSA is looking for a IT Support Technician for our direct client based in TX. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: IT Support Technician Location: Wylie, TX Duration: 6 months Knowledge, Skills & Abilities ) General knowledge and analytical skills in all IT related equipment to include laptop, desktop, and notebook PCs. Basic knowledge of LAN and WAN connectivity and topology. Knowledge of printers, IP telephony, wiring/cabling, A/V equipment, and electronics. ) Must be able to communicate effectively with others both verbally and in writing. ) Requires occasional shift work, including regularly scheduled on call duties after hours and on weekends. ) Ability to adapt to flexible working locations and environments, including remote sites across the District's footprint. ) Requires excellent communication and organizational skills. Must exercise good judgment based upon established procedures and policies. Education and Experience ) Requires a high school diploma or G.E.D. ) Preferred 2 years' experience using Microsoft Active Directory and desktop PC support. ) A+, Network+, ITIL or other industry standard IT certifications preferred. ) Requires a valid Texas Driver's License.
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and user accounts. This is an entry-level position that does not require previous IT experience. The ideal candidate is organized, enjoys helping others, learns new software quickly, and has excellent typing and computer skills. Most technical procedures are documented, and training will be provided. Essential Responsibilities Device Management Order, receive, and ship company laptops, tablets, and other equipment. Prepare and configure devices for new employees using established procedures. Maintain accurate inventory of company technology assets. Coordinate device replacements, repairs, and returns. Assist with iPad setup and tracking. End User Support Provide first-level support for basic computer and technology issues. Assist employees with password resets, Multi-Factor Authentication (MFA), Outlook, Microsoft 365, Wi-Fi, and VPN access. Help troubleshoot common login and workstation issues. Escalate technical issues that require advanced support. User Account Administration Create, update, and disable user accounts. Reset passwords and Multi-Factor Authentication. Add and remove users from security and distribution groups. Assist with employee onboarding and offboarding tasks. Administrative & Documentation Maintain accurate records of devices and user accounts. Update inventory spreadsheets and internal documentation. Review basic authentication logs to identify common user issues. Follow established IT procedures and document completed work. Communicate professionally with employees while providing support. Minimum Qualifications High school diploma or equivalent. Typing speed of 60-70 words per minute. Strong computer skills and the ability to quickly learn new software. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to multitask and manage priorities in a fast-paced environment. Reliable, dependable, and able to follow established processes. Customer service experience is preferred but not required. Preferred Qualifications Basic familiarity with Microsoft Office or Microsoft 365. Experience using Windows computers. Previous experience in an office, administrative, customer service, or helpdesk environment is a plus but not required.
08/04/2026
Full time
Junior IT Support Position Summary Sunrise Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and user accounts. This is an entry-level position that does not require previous IT experience. The ideal candidate is organized, enjoys helping others, learns new software quickly, and has excellent typing and computer skills. Most technical procedures are documented, and training will be provided. Essential Responsibilities Device Management Order, receive, and ship company laptops, tablets, and other equipment. Prepare and configure devices for new employees using established procedures. Maintain accurate inventory of company technology assets. Coordinate device replacements, repairs, and returns. Assist with iPad setup and tracking. End User Support Provide first-level support for basic computer and technology issues. Assist employees with password resets, Multi-Factor Authentication (MFA), Outlook, Microsoft 365, Wi-Fi, and VPN access. Help troubleshoot common login and workstation issues. Escalate technical issues that require advanced support. User Account Administration Create, update, and disable user accounts. Reset passwords and Multi-Factor Authentication. Add and remove users from security and distribution groups. Assist with employee onboarding and offboarding tasks. Administrative & Documentation Maintain accurate records of devices and user accounts. Update inventory spreadsheets and internal documentation. Review basic authentication logs to identify common user issues. Follow established IT procedures and document completed work. Communicate professionally with employees while providing support. Minimum Qualifications High school diploma or equivalent. Typing speed of 60-70 words per minute. Strong computer skills and the ability to quickly learn new software. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to multitask and manage priorities in a fast-paced environment. Reliable, dependable, and able to follow established processes. Customer service experience is preferred but not required. Preferred Qualifications Basic familiarity with Microsoft Office or Microsoft 365. Experience using Windows computers. Previous experience in an office, administrative, customer service, or helpdesk environment is a plus but not required.
Senior Technician Location: Rochester, NY Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Senior Technician Location: Rochester, NY Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/04/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Southwest Research Institute - Hourly
San Antonio, Texas
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
08/04/2026
Full time
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. Employee will be responsible for the following functions/duties: Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management (DM) Systems, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contracts Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies, procedures, and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including Network-Attached Storage and Storage Area Network (NAS/SAN) systems. Other duties as required RANGE POSITION DESCRIPTION The job duties of a System Administrator IV include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities: Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), troubleshooting datacenter hardware, and managing associated structured cabling. Able to design and deploy new datacenter capabilities as required for system expansion and reconfiguration projects. Duties also involve coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches. Actively assists in the IT asset procurement process by specifying system operating requirements and making recommendations for future hardware/software implementations and related process improvements. System & Network Administration: Involves the deployment and administration of classified remote access networks. Monitors local LAN/WAN and server infrastructure for performance issues and is able to design and deploy new network capabilities as required for system expansion and reconfiguration projects. Schedules, plans, and performs system upgrades, including managing the transition through design, test, production, and documentation environments. Additionally, manages the full lifecycle of user accounts, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts, including managing user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Assist IA Team with maintaining and updating various auditing software, Authority to Operate (ATO) artifacts, and documentation for any cyber related activities. The System Administrator IV will be responsible for and knowledgeable in a variety of subjects and software pertaining to the DoD enterprise environment. These subjects and softwares include: Splunk, ACAS, Trellix ePolicy Orchestrator, Data Marking software, and proper patch management operations DoD STIG's, IAVM, SCAP, Virtualization, and VDI Windows Operating Systems and Red Hat Operating Systems Authentication management, least privilege implementation, Active Directory, and network operations. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The System Administrator IV must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. The System Administrator must be able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired. The System Administrator must be able to work independently, as a member of a team, and as a small team leader. To complete each of these tasks and have very strong verbal and written communications skills. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least nine (9) years of experience in computer system related areas of expertise and must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator IV must possess the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment Must possess planning/organizing skills and must be able to work under deadlines Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license Must be a U.S. citizen SALARY The expected salary range for this position is $97,000 to $130,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
08/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. Employee will be responsible for the following functions/duties: Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management (DM) Systems, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contracts Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies, procedures, and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Analyzing system logs and identifying potential issues with computer systems. Manage and administer storage solutions including Network-Attached Storage and Storage Area Network (NAS/SAN) systems. Other duties as required RANGE POSITION DESCRIPTION The job duties of a System Administrator IV include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities: Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), troubleshooting datacenter hardware, and managing associated structured cabling. Able to design and deploy new datacenter capabilities as required for system expansion and reconfiguration projects. Duties also involve coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches. Actively assists in the IT asset procurement process by specifying system operating requirements and making recommendations for future hardware/software implementations and related process improvements. System & Network Administration: Involves the deployment and administration of classified remote access networks. Monitors local LAN/WAN and server infrastructure for performance issues and is able to design and deploy new network capabilities as required for system expansion and reconfiguration projects. Schedules, plans, and performs system upgrades, including managing the transition through design, test, production, and documentation environments. Additionally, manages the full lifecycle of user accounts, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts, including managing user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Assist IA Team with maintaining and updating various auditing software, Authority to Operate (ATO) artifacts, and documentation for any cyber related activities. The System Administrator IV will be responsible for and knowledgeable in a variety of subjects and software pertaining to the DoD enterprise environment. These subjects and softwares include: Splunk, ACAS, Trellix ePolicy Orchestrator, Data Marking software, and proper patch management operations DoD STIG's, IAVM, SCAP, Virtualization, and VDI Windows Operating Systems and Red Hat Operating Systems Authentication management, least privilege implementation, Active Directory, and network operations. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The System Administrator IV must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. The System Administrator must be able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired. The System Administrator must be able to work independently, as a member of a team, and as a small team leader. To complete each of these tasks and have very strong verbal and written communications skills. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least nine (9) years of experience in computer system related areas of expertise and must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator IV must possess the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment Must possess planning/organizing skills and must be able to work under deadlines Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license Must be a U.S. citizen SALARY The expected salary range for this position is $97,000 to $130,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Discover JOPP: Contact: please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
08/04/2026
Full time
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Discover JOPP: Contact: please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;
08/04/2026
Full time
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;
Job Overview: Pay Range: $33hr - $35hr Requirement/Must Have: Graduate or Associate's Degree in MIS, Computer Science, or a relevant concentration preferred. 2-4 years of experience or 4 to 5 years of relevant and equivalent business or IT experience. Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Intune, Azure cloud, Teams VoIP, and Networking. Experience with mobile communications and ServiceNow ticketing system. Basic hands-on software and hardware troubleshooting experience. Knowledge of applicable data privacy practices and laws. Ability to prioritize work based on dependencies, technology context, and impact to the business. Willingness to travel up to 10%. Responsibilities: Monitor the Help Desk ticketing system and provide timely assistance with incidents, events, problems, requests, and projects. Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using Microsoft Endpoint Manager (Intune). Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, and scanners. Assist in managing end-user accounts, permissions, and access rights using Active Directory and Azure AD. Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Monitor the performance of supported devices and report recurring issues to appropriate support groups. Collaborate with business partners and IT support teams to facilitate software and hardware improvements, upgrades, and reconfigurations. Provide IT services for end users and visitors within the assigned region. Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. Support the implementation of desktop and server systems in collaboration with infrastructure and applications teams. Participate in network asset management as per documented processes. Maintain a complete hardware and software listing for all equipment and peripherals. Ensure Support and Maintenance agreements are in place for all IT Equipment. Nice to Have: ITIL knowledge preferred. A+ Certification. Network+ Certification. Microsoft or other relevant technical certifications. Skills: ServiceNow. Microsoft Endpoint Manager (Intune). Active Directory. Azure AD. Windows 10/11. Microsoft 365. Teams VoIP. Networking. Hardware Troubleshooting. Software Troubleshooting. Asset Management. Project Management. Qualification And Education: Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Experience working within a team-oriented, collaborative environment. Demonstrated drive and self-motivation with accountability for results. Physical Requirements(Due to nature of job, The candidate must have): Ability to sit or stand, reach, bend, and move about the facility. Ability to lift 50 lbs or more. Ability to perform tasks requiring close vision. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/04/2026
Full time
Job Overview: Pay Range: $33hr - $35hr Requirement/Must Have: Graduate or Associate's Degree in MIS, Computer Science, or a relevant concentration preferred. 2-4 years of experience or 4 to 5 years of relevant and equivalent business or IT experience. Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Intune, Azure cloud, Teams VoIP, and Networking. Experience with mobile communications and ServiceNow ticketing system. Basic hands-on software and hardware troubleshooting experience. Knowledge of applicable data privacy practices and laws. Ability to prioritize work based on dependencies, technology context, and impact to the business. Willingness to travel up to 10%. Responsibilities: Monitor the Help Desk ticketing system and provide timely assistance with incidents, events, problems, requests, and projects. Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using Microsoft Endpoint Manager (Intune). Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, and scanners. Assist in managing end-user accounts, permissions, and access rights using Active Directory and Azure AD. Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Monitor the performance of supported devices and report recurring issues to appropriate support groups. Collaborate with business partners and IT support teams to facilitate software and hardware improvements, upgrades, and reconfigurations. Provide IT services for end users and visitors within the assigned region. Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. Support the implementation of desktop and server systems in collaboration with infrastructure and applications teams. Participate in network asset management as per documented processes. Maintain a complete hardware and software listing for all equipment and peripherals. Ensure Support and Maintenance agreements are in place for all IT Equipment. Nice to Have: ITIL knowledge preferred. A+ Certification. Network+ Certification. Microsoft or other relevant technical certifications. Skills: ServiceNow. Microsoft Endpoint Manager (Intune). Active Directory. Azure AD. Windows 10/11. Microsoft 365. Teams VoIP. Networking. Hardware Troubleshooting. Software Troubleshooting. Asset Management. Project Management. Qualification And Education: Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Experience working within a team-oriented, collaborative environment. Demonstrated drive and self-motivation with accountability for results. Physical Requirements(Due to nature of job, The candidate must have): Ability to sit or stand, reach, bend, and move about the facility. Ability to lift 50 lbs or more. Ability to perform tasks requiring close vision. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
V-Soft Consulting Group Inc
Highland Park, California
IT Systems Analyst - POS & Infrastructure Support Primary Location: Northern Suburbs, Illinois V-Soft Consulting is currently hiring for an IT Systems Analyst - POS & Infrastructure Support for our premier client in Northern Suburbs, Illinois. Education and Experience " Proven experience supporting POS systems and retail IT infrastructure. Demonstrated ability to work independently on complex technical assignments. Strong troubleshooting skills across servers, terminals, printers, and network hardware. Experience with EMV payment device installation and support. Excellent written communication skills, including experience drafting SOPs and technical documentation. Strong customer service orientation and ability to communicate with non-technical end users. Excellent multi-tasking and time-management skills. Ability to provide clear, concise reporting to management. Must reside in or near Chicago's north side or northern suburbs, or be willing to commute locally without relocation assistance. Preferred Qualifications: Experience in a multi-site retail or distribution environment. Familiarity with network administration and infrastructure design principles. Prior experience in a role supporting both corporate and store-level technology. WHAT YOU'LL DO: Job Responsibilities: Design, install, and manage IT infrastructure, including servers, terminals, printers, and network devices. Install and support organizational application systems, including EMV payment devices. Maintain and support point-of-sale (POS) systems across retail and distribution environments. Independently resolve complex end-user technical issues, escalating only where appropriate. Provide regular feedback and status reports to management on system performance, issues, and resolutions. Author and maintain clear technical documentation, including standard operating procedures (SOPs). Deliver a full range of technical IT support activities across multiple systems and platforms. Support multiple concurrent projects and priorities in a fast-paced environment. Partner cross-functionally to ensure minimal downtime and disruption to business operations. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .
08/04/2026
Full time
IT Systems Analyst - POS & Infrastructure Support Primary Location: Northern Suburbs, Illinois V-Soft Consulting is currently hiring for an IT Systems Analyst - POS & Infrastructure Support for our premier client in Northern Suburbs, Illinois. Education and Experience " Proven experience supporting POS systems and retail IT infrastructure. Demonstrated ability to work independently on complex technical assignments. Strong troubleshooting skills across servers, terminals, printers, and network hardware. Experience with EMV payment device installation and support. Excellent written communication skills, including experience drafting SOPs and technical documentation. Strong customer service orientation and ability to communicate with non-technical end users. Excellent multi-tasking and time-management skills. Ability to provide clear, concise reporting to management. Must reside in or near Chicago's north side or northern suburbs, or be willing to commute locally without relocation assistance. Preferred Qualifications: Experience in a multi-site retail or distribution environment. Familiarity with network administration and infrastructure design principles. Prior experience in a role supporting both corporate and store-level technology. WHAT YOU'LL DO: Job Responsibilities: Design, install, and manage IT infrastructure, including servers, terminals, printers, and network devices. Install and support organizational application systems, including EMV payment devices. Maintain and support point-of-sale (POS) systems across retail and distribution environments. Independently resolve complex end-user technical issues, escalating only where appropriate. Provide regular feedback and status reports to management on system performance, issues, and resolutions. Author and maintain clear technical documentation, including standard operating procedures (SOPs). Deliver a full range of technical IT support activities across multiple systems and platforms. Support multiple concurrent projects and priorities in a fast-paced environment. Partner cross-functionally to ensure minimal downtime and disruption to business operations. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .
Network & Telecom Support Engineer II Summary of Position: The Network & Telecom Support Engineer II is responsible for the support, implementation, and maintenance of the organization's network infrastructure and telephony systems. This entry-level role assists in the deployment and optimization of networking technologies, including routers, switches, firewalls, and wireless access points, while also managing and supporting cloud-based telephony platforms such as Cisco Webex Cloud, Webex Contact Center, and Vonage Contact Center. The engineer will work collaboratively with senior engineers and cross-functional teams to ensure the reliable, secure, and efficient operation of both network and telecom environments that support the business. Principal Duties and Responsibilities: Network Implementation: Assist in the deployment of network infrastructure, including routers, switches, firewalls, and wireless access points. Participate in the implementation and configuration of network solutions, ensuring alignment with organizational standards and best practices. Deploy network configuration through automated workflows following CI/CD practices. Contribute to the deployment of Software-Defined Wide Area Network (SD-WAN) solutions to improve network efficiency and reliability. Assist in the implementation of cloud connectivity solutions, optimizing for performance, security, and cost-effectiveness. Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including Webex Cloud for internal telephony, Webex Contact Center for IT Service Desk operations, and Vonage Contact Center for sales and customer care. Support the configuration and administration of telephony systems, leveraging automation tools and DevOps principles where applicable. Assist in the integration of telephony solutions with other IT systems and platforms. Monitor telephony system performance and usage metrics, analyzing data to ensure optimal performance and identify areas for improvement. Assist with telephony-related projects, including system upgrades, migrations, and new implementations. Operations and Support: Provide on-call service 24x7 for Tier 2 support in partnership with Service Desk for network and telephony-related issues, troubleshooting and resolving problems in a timely manner. Monitor network and telephony performance using monitoring tools to identify and address potential issues proactively. Assist in the administration of network and telephony security services, including updating rules and filters to maintain a strong security posture. Support infrastructure maintenance activities, including upgrades and vulnerability patches. Collaborate with vendors and PSTN partners to resolve issues, manage upgrades, and maintain service contracts. Process Improvement and Documentation: Contribute to the development and enforcement of Standard Operating Procedures (SOPs) for network and telephony operations. Identify opportunities for operational process improvements, supporting initiatives to enhance efficiency and service quality. Assist in maintaining up-to-date documentation, including network diagrams, telephony configurations, and standard operating procedures. Develop and deliver training materials and documentation for end-users on telephony and network systems. Education and Experience Requirements: Education: Bachelor's degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related field; or equivalent work experience. Experience: 1-2 years of relevant work experience in computer networks, telephony, or related IT support roles. Exposure to enterprise office and data center environments is a plus. Certifications: Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not required. Skills and Expertise: Workflow Automation: Identifying repetitive, rule-based tasks and leveraging AI to execute smart automations that save time and manual workload. Networking Technologies: Basic proficiency in configuring and managing network devices, including routers, switches, and firewalls. Familiarity with Cisco/Meraki, Cisco Catalyst, Cisco Nexus, and Palo Alto Networks is a plus. Telephony Systems: Foundational understanding of cloud-based telephony systems, including Cisco Webex Cloud and VoIP/SIP protocols. Experience with contact center platforms is a plus. Security: Knowledge of network and telephony security best practices, including compliance with security policies and industry regulations. Technical Proficiency: Familiarity with automation tools, GitHub, and CI/CD practices is beneficial. Troubleshooting: Strong problem-solving and analytical skills, with the ability to diagnose and resolve network and telephony issues efficiently. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, vendors, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Customer Focus: A commitment to providing high-quality support and improving the user experience for both internal and external stakeholders. Detail-Oriented: Strong attention to detail, ensuring accuracy in configurations and documentation. Adaptability: Ability to adapt to new technologies and processes in a dynamic work environment. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training opportunities. Travel: Willingness to travel occasionally to support network or telephony installations and upgrades at remote locations. This role is ideal for a motivated individual looking to build a foundation in both network engineering and telecommunications, gaining hands-on experience across infrastructure, cloud connectivity, and enterprise telephony systems. Physical Requirements This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associates. Duties, responsibilities, and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/04/2026
Full time
Network & Telecom Support Engineer II Summary of Position: The Network & Telecom Support Engineer II is responsible for the support, implementation, and maintenance of the organization's network infrastructure and telephony systems. This entry-level role assists in the deployment and optimization of networking technologies, including routers, switches, firewalls, and wireless access points, while also managing and supporting cloud-based telephony platforms such as Cisco Webex Cloud, Webex Contact Center, and Vonage Contact Center. The engineer will work collaboratively with senior engineers and cross-functional teams to ensure the reliable, secure, and efficient operation of both network and telecom environments that support the business. Principal Duties and Responsibilities: Network Implementation: Assist in the deployment of network infrastructure, including routers, switches, firewalls, and wireless access points. Participate in the implementation and configuration of network solutions, ensuring alignment with organizational standards and best practices. Deploy network configuration through automated workflows following CI/CD practices. Contribute to the deployment of Software-Defined Wide Area Network (SD-WAN) solutions to improve network efficiency and reliability. Assist in the implementation of cloud connectivity solutions, optimizing for performance, security, and cost-effectiveness. Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including Webex Cloud for internal telephony, Webex Contact Center for IT Service Desk operations, and Vonage Contact Center for sales and customer care. Support the configuration and administration of telephony systems, leveraging automation tools and DevOps principles where applicable. Assist in the integration of telephony solutions with other IT systems and platforms. Monitor telephony system performance and usage metrics, analyzing data to ensure optimal performance and identify areas for improvement. Assist with telephony-related projects, including system upgrades, migrations, and new implementations. Operations and Support: Provide on-call service 24x7 for Tier 2 support in partnership with Service Desk for network and telephony-related issues, troubleshooting and resolving problems in a timely manner. Monitor network and telephony performance using monitoring tools to identify and address potential issues proactively. Assist in the administration of network and telephony security services, including updating rules and filters to maintain a strong security posture. Support infrastructure maintenance activities, including upgrades and vulnerability patches. Collaborate with vendors and PSTN partners to resolve issues, manage upgrades, and maintain service contracts. Process Improvement and Documentation: Contribute to the development and enforcement of Standard Operating Procedures (SOPs) for network and telephony operations. Identify opportunities for operational process improvements, supporting initiatives to enhance efficiency and service quality. Assist in maintaining up-to-date documentation, including network diagrams, telephony configurations, and standard operating procedures. Develop and deliver training materials and documentation for end-users on telephony and network systems. Education and Experience Requirements: Education: Bachelor's degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related field; or equivalent work experience. Experience: 1-2 years of relevant work experience in computer networks, telephony, or related IT support roles. Exposure to enterprise office and data center environments is a plus. Certifications: Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not required. Skills and Expertise: Workflow Automation: Identifying repetitive, rule-based tasks and leveraging AI to execute smart automations that save time and manual workload. Networking Technologies: Basic proficiency in configuring and managing network devices, including routers, switches, and firewalls. Familiarity with Cisco/Meraki, Cisco Catalyst, Cisco Nexus, and Palo Alto Networks is a plus. Telephony Systems: Foundational understanding of cloud-based telephony systems, including Cisco Webex Cloud and VoIP/SIP protocols. Experience with contact center platforms is a plus. Security: Knowledge of network and telephony security best practices, including compliance with security policies and industry regulations. Technical Proficiency: Familiarity with automation tools, GitHub, and CI/CD practices is beneficial. Troubleshooting: Strong problem-solving and analytical skills, with the ability to diagnose and resolve network and telephony issues efficiently. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, vendors, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Customer Focus: A commitment to providing high-quality support and improving the user experience for both internal and external stakeholders. Detail-Oriented: Strong attention to detail, ensuring accuracy in configurations and documentation. Adaptability: Ability to adapt to new technologies and processes in a dynamic work environment. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training opportunities. Travel: Willingness to travel occasionally to support network or telephony installations and upgrades at remote locations. This role is ideal for a motivated individual looking to build a foundation in both network engineering and telecommunications, gaining hands-on experience across infrastructure, cloud connectivity, and enterprise telephony systems. Physical Requirements This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associates. Duties, responsibilities, and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
08/04/2026
Full time
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
22nd Century Technologies, Inc. (TSCTI)
Washington, Washington DC
Duration: Full-time Clearance Required: Active Top Secret clearance Certification Required: PMP, CISSP Roles and Responsibilities: The selected candidate will provide leadership and oversight for enterprise-wide IT support services supporting the National Defense University (NDU). The role focuses on ensuring secure, reliable, and high-performing IT operations while supporting evolving mission requirements. Managing and overseeing enterprise IT operations and support services Ensuring 24x7x365 system availability, security, reliability, and connectivity Supporting network operations, infrastructure, cloud services, mobile devices, AV systems, SharePoint, storage, backup, and application support Monitoring and resolving network and system issues while ensuring compliance with DoD standards and policies Managing infrastructure and application vulnerability remediation efforts.
08/04/2026
Full time
Duration: Full-time Clearance Required: Active Top Secret clearance Certification Required: PMP, CISSP Roles and Responsibilities: The selected candidate will provide leadership and oversight for enterprise-wide IT support services supporting the National Defense University (NDU). The role focuses on ensuring secure, reliable, and high-performing IT operations while supporting evolving mission requirements. Managing and overseeing enterprise IT operations and support services Ensuring 24x7x365 system availability, security, reliability, and connectivity Supporting network operations, infrastructure, cloud services, mobile devices, AV systems, SharePoint, storage, backup, and application support Monitoring and resolving network and system issues while ensuring compliance with DoD standards and policies Managing infrastructure and application vulnerability remediation efforts.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/04/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Discover JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
08/04/2026
Full time
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Discover JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Capgemini Government Solutions LLC
Mc Lean, Virginia
Senior IT Security Specialist Capgemini Government Solutions (CGS) LLC is seeking a Senior IT Security Specialist to support a federal client. This role is responsible for Identity and Access Management (IAM), access control, audit support, security compliance, and cybersecurity operations. The ideal candidate will provide technical expertise in access governance, security assessments, reporting, and risk management activities. Key Responsibilities Administer and monitor user access across enterprise systems and applications. Support IAM functions, including provisioning, deprovisioning, and access reviews. Conduct security audits, assessments, and compliance reviews. Analyze security data and develop reports, policies, procedures, and presentations. Support audit requests and recommend process and security improvements. Evaluate security controls, risks, and operational effectiveness. Provide technical guidance on security tools and cybersecurity best practices. Present findings and recommendations to clients and stakeholders. Required Qualifications U.S. Citizenship is required. Eligible to acquire and maintain Government Security Clearance. Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). 10+ years of experience supporting cybersecurity programs using the NIST Risk Management Framework (RMF). 5+ years of experience in Identity and Access Management (IAM), Access Control, and/or security log analysis. Active DoD 8570 IAM Level III certification required. Experience implementing enterprise cybersecurity solutions. Experience conducting or leading security assessments of applications and IT systems. Experience with SailPoint, ServiceNow, Imperva, or similar security tools. Strong analytical, problem-solving, and communication skills. Experience developing and delivering client-facing presentations. Ability to work effectively in a collaborative team environment. Preferred Qualifications Experience supporting federal government clients. Familiarity with FDIC security standards and processes. CISSP, CISM, Security+, or related cybersecurity certifications. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120K-$135K. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
08/04/2026
Full time
Senior IT Security Specialist Capgemini Government Solutions (CGS) LLC is seeking a Senior IT Security Specialist to support a federal client. This role is responsible for Identity and Access Management (IAM), access control, audit support, security compliance, and cybersecurity operations. The ideal candidate will provide technical expertise in access governance, security assessments, reporting, and risk management activities. Key Responsibilities Administer and monitor user access across enterprise systems and applications. Support IAM functions, including provisioning, deprovisioning, and access reviews. Conduct security audits, assessments, and compliance reviews. Analyze security data and develop reports, policies, procedures, and presentations. Support audit requests and recommend process and security improvements. Evaluate security controls, risks, and operational effectiveness. Provide technical guidance on security tools and cybersecurity best practices. Present findings and recommendations to clients and stakeholders. Required Qualifications U.S. Citizenship is required. Eligible to acquire and maintain Government Security Clearance. Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). 10+ years of experience supporting cybersecurity programs using the NIST Risk Management Framework (RMF). 5+ years of experience in Identity and Access Management (IAM), Access Control, and/or security log analysis. Active DoD 8570 IAM Level III certification required. Experience implementing enterprise cybersecurity solutions. Experience conducting or leading security assessments of applications and IT systems. Experience with SailPoint, ServiceNow, Imperva, or similar security tools. Strong analytical, problem-solving, and communication skills. Experience developing and delivering client-facing presentations. Ability to work effectively in a collaborative team environment. Preferred Qualifications Experience supporting federal government clients. Familiarity with FDIC security standards and processes. CISSP, CISM, Security+, or related cybersecurity certifications. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120K-$135K. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title: Benchtop Support Specialist Location: Bothell, WA (100% Onsite) Duration: Contract - 12 months Pay Range: $26-32/hr (W2) About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Benchtop Support Specialist to join our Digital Plant team. The ideal candidate will have strong experience in GxP benchtop instrumentation, laboratory and quality systems, and regulated IT support and a proven ability to maintain compliance, resolve technical issues, and lead small to medium projects in a GMP environment. Responsibilities: Provide administration and support for benchtop instruments and applications across labs and manufacturing, including PCs and IT tools in a GxP environment. Support quality and laboratory applications through the full software development life cycle and deliver technical troubleshooting. Own asset management and utilize enterprise systems for changes, incidents, problems, and configuration management. Create, execute, and maintain documentation to ensure reliability, accessibility, and security of benchtop and lab systems. Lead or support multiple projects and act as point of contact for stakeholders, including validation and training activities. Support quality management processes in Infinity and partner with global teams to align on solutions and implementations. Perform installations, configurations, administration, and validation lifecycle activities for benchtop systems and applications. Provide local admin support for site quality systems including periodic reviews, user access reviews, and account administration. Serve as Digital Plant SME to advise on configurations, data integrity, cybersecurity, and defend work before regulatory bodies. Drive technology improvements and operational efficiency while ensuring alignment with directives and industry guidelines. Provide on-call support for commercial operations as needed. Required Skills & Qualifications: Comprehensive knowledge of data integrity, GxP compliance, SDLC, and good documentation practices. Strong understanding of SOPs, cGMPs, and regulatory guidelines (FDA, EU) with experience working in a regulated environment. Proven technical support and troubleshooting for Windows-based instruments and PCs in labs and manufacturing. Experience with Active Directory environments, networking fundamentals, servers, databases, and PCs. Project management capability to plan and lead small to medium initiatives and cross-functional efforts. Excellent verbal and written communication with strong technical writing and documentation skills. Self-driven with effective prioritization and time management skills. Bachelor's degree in life sciences, engineering, computer science, or equivalent experience. Preferred Skills: Experience in biotech, pharmaceutical, medical devices, or hospital/lab environments following GMP processes. Familiarity with TFF systems, nucleic counters, mixers, fillers, FIT, Veeva Document Management System, Infinity, and ServiceNow. Knowledge of data management, backups, storage, recovery, system security, access control, and cybersecurity practices. Ability to apply Lean and OpEx principles to drive efficiency and compliance. Work Schedule & Conditions: 40 hours per week. Initial shift 8:00 AM-4:00 PM for approximately one month, then 11:00 AM-7:00 PM for training, transitioning to 3:00 PM-11:00 PM. Office and lab/clean room environments. PPE required at times. Physical ability to move computers and monitors between rooms and labs, up to 25 lbs. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
08/04/2026
Full time
Job Title: Benchtop Support Specialist Location: Bothell, WA (100% Onsite) Duration: Contract - 12 months Pay Range: $26-32/hr (W2) About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Benchtop Support Specialist to join our Digital Plant team. The ideal candidate will have strong experience in GxP benchtop instrumentation, laboratory and quality systems, and regulated IT support and a proven ability to maintain compliance, resolve technical issues, and lead small to medium projects in a GMP environment. Responsibilities: Provide administration and support for benchtop instruments and applications across labs and manufacturing, including PCs and IT tools in a GxP environment. Support quality and laboratory applications through the full software development life cycle and deliver technical troubleshooting. Own asset management and utilize enterprise systems for changes, incidents, problems, and configuration management. Create, execute, and maintain documentation to ensure reliability, accessibility, and security of benchtop and lab systems. Lead or support multiple projects and act as point of contact for stakeholders, including validation and training activities. Support quality management processes in Infinity and partner with global teams to align on solutions and implementations. Perform installations, configurations, administration, and validation lifecycle activities for benchtop systems and applications. Provide local admin support for site quality systems including periodic reviews, user access reviews, and account administration. Serve as Digital Plant SME to advise on configurations, data integrity, cybersecurity, and defend work before regulatory bodies. Drive technology improvements and operational efficiency while ensuring alignment with directives and industry guidelines. Provide on-call support for commercial operations as needed. Required Skills & Qualifications: Comprehensive knowledge of data integrity, GxP compliance, SDLC, and good documentation practices. Strong understanding of SOPs, cGMPs, and regulatory guidelines (FDA, EU) with experience working in a regulated environment. Proven technical support and troubleshooting for Windows-based instruments and PCs in labs and manufacturing. Experience with Active Directory environments, networking fundamentals, servers, databases, and PCs. Project management capability to plan and lead small to medium initiatives and cross-functional efforts. Excellent verbal and written communication with strong technical writing and documentation skills. Self-driven with effective prioritization and time management skills. Bachelor's degree in life sciences, engineering, computer science, or equivalent experience. Preferred Skills: Experience in biotech, pharmaceutical, medical devices, or hospital/lab environments following GMP processes. Familiarity with TFF systems, nucleic counters, mixers, fillers, FIT, Veeva Document Management System, Infinity, and ServiceNow. Knowledge of data management, backups, storage, recovery, system security, access control, and cybersecurity practices. Ability to apply Lean and OpEx principles to drive efficiency and compliance. Work Schedule & Conditions: 40 hours per week. Initial shift 8:00 AM-4:00 PM for approximately one month, then 11:00 AM-7:00 PM for training, transitioning to 3:00 PM-11:00 PM. Office and lab/clean room environments. PPE required at times. Physical ability to move computers and monitors between rooms and labs, up to 25 lbs. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Company Logo Overview The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering end-to-end support in accordance with IT standards and service level agreements. By partnering with local management, end-users and technology teams. The IT Support Specialist ensures all incidents and needs are documented in ServiceNow, analysed, resolved and reported back within acceptable timeframes. This role will travel as needed to other offices within the assigned region to provide support and training while serving as the hands-on technical point of contact for Group IT. Responsibilities Key Results / Accountabilities expected from role Proactively promote IT Connect 24/7 Portal and provide guidance to end users on incident and service request creation and portal use Troubleshoot, resolve and/or escalate locally reported incidents in ServiceNow (IT Connect 24/7) that cannot be resolved remotely by the Service Desk. Ensure that all communications (calls/chat/in person) are logged into IT Connect 24/7 and log any that are not to maintain complete and thorough documentation Monitor ServiceNow to provide level 1 & 2 onsite support or remote support to ensure operational problems are resolved in a timely manner. Travel to other branch offices within designated BU as needed for onsite support and troubleshooting. Respond to enquiries from clients and take ownership of user problems, while being proactive when dealing with user issues. Assist with all IT support related Ad-Hoc requests ranging from software troubleshooting to hardware installations Be involved in global projects to support other IT teams. Configure computer systems, mobile devices and peripherals for local office. Virtual stock management in ServiceNow platform for devices for local office. Manage users and devices in SCCM/Intune or Active Directory to forecast computer systems usage and manage local spare devices Performing related activities resulting from the position held which are requested by management to ensure operational integrity Ensure all requests are dealt with adherence to company policy and procedures. Contact with Suppliers/Vendors and check delivery/arrange support Partner with IT and business personnel to discuss the impact of incidents on products and services Proactively learn and train other staff members on new product and service technologies Maintain a high degree of customer service for all support queries and adhere to all service management principles and set SLA's; Always providing excellent customer service Qualifications Experience & Expertise 3+ years of experience with Service Desk support or an equivalent role Ability to assess and prioritize issues while organizing daily responsibilities Excellent verbal communication and customer service skills Attention to detail. Ability to work collaboratively in a team environment Be directly accessible and responsive to users; especially remote employees with limited time Service-Now, ADUC, Microsoft Azure, Microsoft Office 365 experience preferred CompTIA certifications is a plus Additional Information Salary Range: $54,000-$57,500 Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits: 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity
08/04/2026
Full time
Company Logo Overview The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering end-to-end support in accordance with IT standards and service level agreements. By partnering with local management, end-users and technology teams. The IT Support Specialist ensures all incidents and needs are documented in ServiceNow, analysed, resolved and reported back within acceptable timeframes. This role will travel as needed to other offices within the assigned region to provide support and training while serving as the hands-on technical point of contact for Group IT. Responsibilities Key Results / Accountabilities expected from role Proactively promote IT Connect 24/7 Portal and provide guidance to end users on incident and service request creation and portal use Troubleshoot, resolve and/or escalate locally reported incidents in ServiceNow (IT Connect 24/7) that cannot be resolved remotely by the Service Desk. Ensure that all communications (calls/chat/in person) are logged into IT Connect 24/7 and log any that are not to maintain complete and thorough documentation Monitor ServiceNow to provide level 1 & 2 onsite support or remote support to ensure operational problems are resolved in a timely manner. Travel to other branch offices within designated BU as needed for onsite support and troubleshooting. Respond to enquiries from clients and take ownership of user problems, while being proactive when dealing with user issues. Assist with all IT support related Ad-Hoc requests ranging from software troubleshooting to hardware installations Be involved in global projects to support other IT teams. Configure computer systems, mobile devices and peripherals for local office. Virtual stock management in ServiceNow platform for devices for local office. Manage users and devices in SCCM/Intune or Active Directory to forecast computer systems usage and manage local spare devices Performing related activities resulting from the position held which are requested by management to ensure operational integrity Ensure all requests are dealt with adherence to company policy and procedures. Contact with Suppliers/Vendors and check delivery/arrange support Partner with IT and business personnel to discuss the impact of incidents on products and services Proactively learn and train other staff members on new product and service technologies Maintain a high degree of customer service for all support queries and adhere to all service management principles and set SLA's; Always providing excellent customer service Qualifications Experience & Expertise 3+ years of experience with Service Desk support or an equivalent role Ability to assess and prioritize issues while organizing daily responsibilities Excellent verbal communication and customer service skills Attention to detail. Ability to work collaboratively in a team environment Be directly accessible and responsive to users; especially remote employees with limited time Service-Now, ADUC, Microsoft Azure, Microsoft Office 365 experience preferred CompTIA certifications is a plus Additional Information Salary Range: $54,000-$57,500 Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits: 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity
Trigyn's direct client is looking for ServiceNow Virtual Agent Developer for contract assignment in St. Paul, Minnesota (REMOTE). Description: The client is seeking part-time ServiceNow Virtual Agent Developer to support the implementation of a virtual chat agent within the ServiceNow Employee Center homepage. This initiative will enhance the employee self-service experience by enabling end users to submit text-based requests, receive guidance to the appropriate service catalog items, or automatically generate incident tickets on their behalf, improving the efficiency, consistency, and accessibility of IT support services.
08/04/2026
Full time
Trigyn's direct client is looking for ServiceNow Virtual Agent Developer for contract assignment in St. Paul, Minnesota (REMOTE). Description: The client is seeking part-time ServiceNow Virtual Agent Developer to support the implementation of a virtual chat agent within the ServiceNow Employee Center homepage. This initiative will enhance the employee self-service experience by enabling end users to submit text-based requests, receive guidance to the appropriate service catalog items, or automatically generate incident tickets on their behalf, improving the efficiency, consistency, and accessibility of IT support services.
Stefanini Group is hiring! Stefanini is looking for a IT Analyst II in Chandler, AZ 85226 For quick Apply, please reach out to Maria Teresa Paje, call / email: Job Title: IT Analyst II Location: 6833 W Willis Rd Ste 5050, Chandler, AZ 85226 Duties Lead IT deskside activities to support all employees at the Client Chandler plant in Chandler, AZ. Support the systems running in the Manufacturing Infrastructure environment at Chandler Operations. This infrastructure is comprised of VMWare VM's running Windows operating systems, Windows physical machines, SAN's, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems. Execute quarterly patch cycle and other periodic security updates. Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications. Stage, configure, and deliver IT assets. (e.g., personal computers and mobile phones) Manage the inventory of IT assets. Work across a global IT support team to share information and best practices. Operate with Client IS standards and conventions and applicable Client Business Unit IT Standards. Skills Demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle. Demonstrate knowledge of Windows Operating Systems and SQL Server configuration and troubleshooting. Develop a working knowledge of the functional systems deployed in the environment. Manage aspects of computer rooms such as UPS backup power, environmental monitoring, housekeeping, and audit compliance. Use productivity tools (Outlook, Excel, Word, etc.) effectively. Develop an understanding of the business processes. Timely completion of process audit/compliance requirements. Ensure security and compliance in the process control computing area. Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization. Develop and maintain strong problem-solving and troubleshooting skills. Demonstrate ability to think through complex technical problems and identify and resolve gaps / risk. Ability to work well under pressure while maintaining a professional image and approach. Exercise strong decision-making capabilities, with ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Demonstrate self-motivation with autonomous work ethic. Basic Qualifications: 3 years experience as an IT professional in a business environment. Preferred Qualifications Bachelor's degree from an accredited organization. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
08/04/2026
Full time
Stefanini Group is hiring! Stefanini is looking for a IT Analyst II in Chandler, AZ 85226 For quick Apply, please reach out to Maria Teresa Paje, call / email: Job Title: IT Analyst II Location: 6833 W Willis Rd Ste 5050, Chandler, AZ 85226 Duties Lead IT deskside activities to support all employees at the Client Chandler plant in Chandler, AZ. Support the systems running in the Manufacturing Infrastructure environment at Chandler Operations. This infrastructure is comprised of VMWare VM's running Windows operating systems, Windows physical machines, SAN's, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems. Execute quarterly patch cycle and other periodic security updates. Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications. Stage, configure, and deliver IT assets. (e.g., personal computers and mobile phones) Manage the inventory of IT assets. Work across a global IT support team to share information and best practices. Operate with Client IS standards and conventions and applicable Client Business Unit IT Standards. Skills Demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle. Demonstrate knowledge of Windows Operating Systems and SQL Server configuration and troubleshooting. Develop a working knowledge of the functional systems deployed in the environment. Manage aspects of computer rooms such as UPS backup power, environmental monitoring, housekeeping, and audit compliance. Use productivity tools (Outlook, Excel, Word, etc.) effectively. Develop an understanding of the business processes. Timely completion of process audit/compliance requirements. Ensure security and compliance in the process control computing area. Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization. Develop and maintain strong problem-solving and troubleshooting skills. Demonstrate ability to think through complex technical problems and identify and resolve gaps / risk. Ability to work well under pressure while maintaining a professional image and approach. Exercise strong decision-making capabilities, with ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Demonstrate self-motivation with autonomous work ethic. Basic Qualifications: 3 years experience as an IT professional in a business environment. Preferred Qualifications Bachelor's degree from an accredited organization. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/04/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: IT Support Generalist in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Provide Help Desk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT Help Desk. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. Modify configurations, utilities, software default settings, etc. for the local workstation. Utilize and maintain the Help Desk tracking software. Document internal procedures. Assist with onboarding of new users. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment. Install, test, and configure new workstations, peripheral equipment, and software. Maintain inventory of all equipment, software, and software licenses. Report issues to the Service Desk for escalation. Manage PC setup and deployment for new employees using standard hardware, images, and software. Assign users and computers to proper groups in Active Directory. Perform timely workstation hardware and software upgrades as needed. Required (Minimum Necessary) Qualifications Education Requirements:High School Diploma of GED equivalent Level of Experience Requirements:0-1 years IT experience Knowledge, Skills, Abilities, and Other Characteristics Demonstrable knowledge of basic of applications and problem-solving skills. Experience with ticketing systems (preferred). Personal Credibility and Professional Integrity. Positive attitude, towards people and problem. Ability to self-start, work independently and achieve high standards to meet multiple deadlines. Proficient communicator, including writing, speaking, editing, proofreading and computer skills. Above-par working capacity, to work in small and large projects with great attention to detail. Work effectively with staff in a team-oriented environment with a positive, can-do attitude. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Prepare, read, comprehend, and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation, and correspondence in all languages required by the job. Speak to individuals or groups of people with poise, voice control, confidence, and professional integrity. Respond adequately to inquiries or complaints. Write using standard convention in all languages required by the job. Apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions. Apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form. Communicate effectively and efficiently in all languages required by the job using whatever communication device or system is required (telephone, et.al.). Use/interpret job related terminology, mathematical formulas, and functions effectively and efficiently. Deal with people beyond giving and receiving instructions maintaining effective working relationships. Perform under stress, deal with persons acting under stress and adapt when confronted with emergency situations. Be sensitive to cultural differences among individuals and groups of persons. Operate/use a variety of job specific office machines and other office equipment. Manage multiple high priority initiatives in a fast paced, highly technical environment. Successfully perform the planning, directing, reporting and administrative responsibilities of this position. Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law. .
08/04/2026
Full time
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: IT Support Generalist in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Provide Help Desk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT Help Desk. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. Modify configurations, utilities, software default settings, etc. for the local workstation. Utilize and maintain the Help Desk tracking software. Document internal procedures. Assist with onboarding of new users. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment. Install, test, and configure new workstations, peripheral equipment, and software. Maintain inventory of all equipment, software, and software licenses. Report issues to the Service Desk for escalation. Manage PC setup and deployment for new employees using standard hardware, images, and software. Assign users and computers to proper groups in Active Directory. Perform timely workstation hardware and software upgrades as needed. Required (Minimum Necessary) Qualifications Education Requirements:High School Diploma of GED equivalent Level of Experience Requirements:0-1 years IT experience Knowledge, Skills, Abilities, and Other Characteristics Demonstrable knowledge of basic of applications and problem-solving skills. Experience with ticketing systems (preferred). Personal Credibility and Professional Integrity. Positive attitude, towards people and problem. Ability to self-start, work independently and achieve high standards to meet multiple deadlines. Proficient communicator, including writing, speaking, editing, proofreading and computer skills. Above-par working capacity, to work in small and large projects with great attention to detail. Work effectively with staff in a team-oriented environment with a positive, can-do attitude. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Prepare, read, comprehend, and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation, and correspondence in all languages required by the job. Speak to individuals or groups of people with poise, voice control, confidence, and professional integrity. Respond adequately to inquiries or complaints. Write using standard convention in all languages required by the job. Apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions. Apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form. Communicate effectively and efficiently in all languages required by the job using whatever communication device or system is required (telephone, et.al.). Use/interpret job related terminology, mathematical formulas, and functions effectively and efficiently. Deal with people beyond giving and receiving instructions maintaining effective working relationships. Perform under stress, deal with persons acting under stress and adapt when confronted with emergency situations. Be sensitive to cultural differences among individuals and groups of persons. Operate/use a variety of job specific office machines and other office equipment. Manage multiple high priority initiatives in a fast paced, highly technical environment. Successfully perform the planning, directing, reporting and administrative responsibilities of this position. Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law. .
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
08/04/2026
Full time
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desktop Support & Trade Floor Support Engineer L3 Location: Chicago, IL 60606(Onsite) Job Description As a senior member of the Site Services team, provides high-quality, advanced technical support within a dynamic trading environment. Acting as a single point of contact for the business, this Level 3 (L3) role involves ownership of technical issues and queries, driving them to resolution through direct troubleshooting, escalation, or by sourcing required information. The position requires deep technical expertise, exceptional customer service, and superb communication skills to build strong relationships with business users and stakeholders at all levels, including Innovation & Engineering DWP (I&E). Responsibilities include deskside and remote support, handling escalated issues, mentoring junior staff, and collaborating closely with network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd party partners. Additionally, the role contributes strategic input into service improvement initiatives, ensuring robust IT support and maintenance for current and new systems in a fast-paced trading environment. Essential Duties and Responsibilities Provide expert-level 1st and 2nd line desktop support in a high-paced trading environment, serving as an escalation point for complex technical issues. Deliver support for desktops, laptops, mobile devices, AV systems, and local/network printers, including installation, configuration, and troubleshooting. Collaborate with remote network engineering teams to resolve network-related issues (connectivity, performance, configuration) and act as senior local hands for network troubleshooting and maintenance. Maintain familiarity with office network topology, network closets, and demarcation points; assist with implementing fixes on network devices such as switches, routers, firewalls, wireless access points under remote guidance. Utilize network monitoring tools to analyze traffic, identify bottlenecks, and ensure optimal performance. Participate in IT projects including network upgrades, AV deployments, system refreshes, and application rollouts; complete required training and documentation for new deployments. Conduct Operational and User Acceptance Testing for new applications and systems. Ensure all tickets are logged, updated, and maintained in ServiceNow (SNOW) with high quality and accuracy. Assist in determining severity 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. Identify root causes for recurring IT problems to improve service quality and reduce call volumes. Document solutions, create and maintain knowledge base articles, and contribute to technical documentation including network diagrams. Maintain confidentiality, integrity, and availability of data associated with applications and services. Ensure all changes to PC hardware and network assets are tracked in the asset database. Perform preventative maintenance and coordinate with OEMs for AV and network equipment. Adhere to security, regulatory, and compliance policies affecting Trading Operations Support (e.g., MRL, Compliance). Maintain effective working relationships with other support teams, service providers, and business representatives; act as a conduit for IT initiatives aimed at enhancing customer experience. Communicate relevant information clearly and effectively to team members and stakeholders. Observe Health and Safety requirements at all times. Skills and Abilities Strong troubleshooting skills for IT problem analysis, diagnosis, and resolution. Demonstrable experience recording, analyzing, and managing resolutions in line with SLAs while managing user expectations. Strong experience with Trade Floor technologies, including market data, trader voice, and trading applications. Ability to work effectively within a team and maintain a professional demeanor. Highly customer-focused with strong communication skills (articulate, methodical). Strong sense of urgency and understanding of the trading environment. Outstanding documentation skills and ability to create clear technical instructions. Experience working in a managed desktop environment with lockdown controls. Familiarity with industry-standard compliance requirements (FCA, SOX, Dodd-Frank). Technical proficiency in: Windows 10/11 and Active Directory O365 Office productivity suite Corporate messaging (Outlook/Exchange), instant messaging (MS Teams, ICE Chat, Vantage) LAN and remote access services (VPN) High-tech meeting rooms (video conferencing, telepresence, wireless networks) Unified document capture and production systems (printers, scanners, fax) Ability to interpret and create network diagrams and technical documentation. Expertise 5+ years' experience providing desktop support in a Trade Floor environment. 5+ years supporting Trade Floor PC builds and compliance controls. Experience in oil and gas industry preferred. Thanks & Regards SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Discover JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
08/04/2026
Full time
Junior Full Stack Developer - Build the Front End, Back End, and Confidence Full-stack development is attractive because it allows candidates to understand how complete applications work. But full-stack roles require more than knowing a frontend framework or writing backend code separately. Employers want candidates who can connect the pieces: user interface, APIs, databases, authentication, version control, and deployment basics. SynergisticIT is seeking candidates interested in Java, Spring Boot, JavaScript, React, SQL, REST APIs, Git, cloud basics, and end-to-end application development. This opportunity is ideal for candidates who want to build complete projects and become more competitive for entry-level or junior full-stack roles. SynergisticIT JOPP is good for aspiring full-stack developers because it supports practical skill development and job-market preparation. Candidates can build portfolio-ready applications, improve resume storytelling, prepare for technical interviews, and learn how to explain their project decisions with confidence. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Paypal, JPMC, Wayfair, BOA, CITI and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): USA Today feature Discover JOPP: Contact: Build complete applications and a stronger career profile- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
This role requires an IT Asset Inventory Development Consultant to design, optimize, and maintain a robust IT asset management framework within the financial services industry. Hands-on experience building and configuring Ivanti solutions. Client Details The company is a large organization in the financial services industry, dedicated to delivering innovative solutions while maintaining operational excellence. The team is focused on leveraging technology to support its business objectives and enhance overall efficiency. Description Support the administration, maintenance, and enhancement of the organization's IT Asset Management program. Manage and improve IT asset lifecycle processes, including asset acquisition, deployment, tracking, maintenance, software licensing, and asset disposition. Build, configure, and maintain Ivanti solutions to support asset inventory and management requirements. Develop and enhance automated workflows to improve asset tracking, compliance, and operational efficiency. Integrate IT systems and tools to ensure accurate asset data and streamlined processes. Monitor asset inventory accuracy and identify opportunities for process improvement. Support software and hardware asset management activities, including inventory reconciliation and license compliance. Collaborate with IT operations, infrastructure, support, and governance teams to ensure alignment with ITAM best practices. Serve as a backup resource for existing ITAM team functions and responsibilities. Profile Required Qualifications Experience in an IT Asset Management role with a strong focus on automation and system integration. Hands-on experience building, configuring, and supporting Ivanti solutions. Strong understanding of the IT Asset Managementlifecycle, including: Asset acquisition Asset deployment Inventory management Software license compliance Asset retirement and disposal Practical knowledge of software and hardware asset tracking processes. Technical aptitude with the ability to troubleshoot, analyze, and improve IT asset workflows. Ability to clearly articulate ITAM concepts, processes, and best practices. Experience working within enterprise IT environments. Preferred Qualifications Experience with scripting and automation tools, including: SQL Perl Other workflow automation technologies Experience designing and implementing automated asset management processes. Knowledge of IT system integration and data synchronization methodologies. Familiarity with ITIL principles and IT Service Management practices. Background in IT Support, Infrastructure, Networking, or related technical disciplines. Financial Services industry experience is preferred but not required. Job Offer An hourly pay rate between $35 and $49 USD, based on experience and expertise. An opportunity to work in a temporary role within a large organization in the financial services industry. A chance to make a meaningful impact by optimizing IT asset inventory systems. Exposure to a collaborative and technology-driven work environment. If you are ready to contribute your skills as an IT Asset Inventory Development Consultant in New York, apply now to be considered for this opportunity. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
08/04/2026
Full time
This role requires an IT Asset Inventory Development Consultant to design, optimize, and maintain a robust IT asset management framework within the financial services industry. Hands-on experience building and configuring Ivanti solutions. Client Details The company is a large organization in the financial services industry, dedicated to delivering innovative solutions while maintaining operational excellence. The team is focused on leveraging technology to support its business objectives and enhance overall efficiency. Description Support the administration, maintenance, and enhancement of the organization's IT Asset Management program. Manage and improve IT asset lifecycle processes, including asset acquisition, deployment, tracking, maintenance, software licensing, and asset disposition. Build, configure, and maintain Ivanti solutions to support asset inventory and management requirements. Develop and enhance automated workflows to improve asset tracking, compliance, and operational efficiency. Integrate IT systems and tools to ensure accurate asset data and streamlined processes. Monitor asset inventory accuracy and identify opportunities for process improvement. Support software and hardware asset management activities, including inventory reconciliation and license compliance. Collaborate with IT operations, infrastructure, support, and governance teams to ensure alignment with ITAM best practices. Serve as a backup resource for existing ITAM team functions and responsibilities. Profile Required Qualifications Experience in an IT Asset Management role with a strong focus on automation and system integration. Hands-on experience building, configuring, and supporting Ivanti solutions. Strong understanding of the IT Asset Managementlifecycle, including: Asset acquisition Asset deployment Inventory management Software license compliance Asset retirement and disposal Practical knowledge of software and hardware asset tracking processes. Technical aptitude with the ability to troubleshoot, analyze, and improve IT asset workflows. Ability to clearly articulate ITAM concepts, processes, and best practices. Experience working within enterprise IT environments. Preferred Qualifications Experience with scripting and automation tools, including: SQL Perl Other workflow automation technologies Experience designing and implementing automated asset management processes. Knowledge of IT system integration and data synchronization methodologies. Familiarity with ITIL principles and IT Service Management practices. Background in IT Support, Infrastructure, Networking, or related technical disciplines. Financial Services industry experience is preferred but not required. Job Offer An hourly pay rate between $35 and $49 USD, based on experience and expertise. An opportunity to work in a temporary role within a large organization in the financial services industry. A chance to make a meaningful impact by optimizing IT asset inventory systems. Exposure to a collaborative and technology-driven work environment. If you are ready to contribute your skills as an IT Asset Inventory Development Consultant in New York, apply now to be considered for this opportunity. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Senior Technician Location: Mason, OH Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/04/2026
Full time
Senior Technician Location: Mason, OH Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
What is the average salary for IT Support?
Average salary per year
£28,793
The average salary for a IT Support is £28,793.
IT Support salaries range from £26,552 to
£31,332.
Frequently Asked Questions (FAQs)
You can find roles such as IT Support Engineer, Helpdesk Technician, Service Desk Analyst, 1st/2nd/3rd Line Support, System Administrator, and Network Support Specialist.
While some employers prefer certifications like CompTIA A+, Microsoft 365, or ITIL, many entry-level support roles accept candidates with basic technical skills and a willingness to learn.
Key skills include troubleshooting, communication, customer service, hardware/software knowledge, networking basics, and familiarity with systems like Windows, Active Directory, and Microsoft 365.
Yes. Many companies hire entry-level technicians for 1st Line Support positions and provide training to help you grow into more advanced roles.
IT Support roles are found in all sectors, including finance, healthcare, education, retail, government, and technology-based companies.
Many employers offer hybrid or remote support roles, especially for 2nd and 3rd line positions or service desk jobs.
You can advance to roles like Systems Administrator, Network Engineer, Cybersecurity Analyst, or IT Manager with the right experience and certifications.
Simply browse the latest listings, select a job that matches your skills, and apply directly through the platform.
Yes, the need for IT support professionals continues to grow as businesses rely more on digital systems and cloud technologies.
