IT Support jobs | IT Job Board

AlphaSights London, UK

About Us: AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com . The IT Support role: AlphaSights is looking for a proactive and driven individual to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Based in London, you will provide first-tier online and in-person support to the office. At the same time, you will be joining a global team, contributing to remote support of our global offices in the US, EMEA and Asia. From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You are proactive, creative, and enjoy interacting with other people. You are always to be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. Core responsibilities: Troubleshooting tech issues, in person and remotely, including help desk operations and deskside support Configuring and deploying Macs, VoIP phones, hardware, and networking equipment Supporting both our proprietary and third-party software applications Maintaining meeting room hardware for conference calls and video conferencing Collaborating with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly Maintaining the company IT hardware asset register Requirements: 0-2 years work experience (Apple technician, Helpdesk, etc) Bachelor's degree Strong understanding of computer hardware (macOS/iOS) Evidenced problem-solving skills, comfortable navigating ambiguity Thrives in a results-oriented, fast-paced environment Attributes we're looking for: People-oriented, customer service mindset Excellent communication skills, and infectious energy Naturally positive attitude, with the ability to maintain patience and composure under pressure Excellent track record of successful service delivery (in IT or another field) Team-oriented mindset, with a natural willingness to always go the extra mile What will you get from us Clear career progression Opportunities for training and development throughout High level of autonomy and ownership of role from day one Comprehensive company sponsored private medical scheme Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day Weekly morning yoga and corporate gym discounts

Mar 12, 2021

Full time

About Us: AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com . The IT Support role: AlphaSights is looking for a proactive and driven individual to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Based in London, you will provide first-tier online and in-person support to the office. At the same time, you will be joining a global team, contributing to remote support of our global offices in the US, EMEA and Asia. From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You are proactive, creative, and enjoy interacting with other people. You are always to be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. Core responsibilities: Troubleshooting tech issues, in person and remotely, including help desk operations and deskside support Configuring and deploying Macs, VoIP phones, hardware, and networking equipment Supporting both our proprietary and third-party software applications Maintaining meeting room hardware for conference calls and video conferencing Collaborating with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly Maintaining the company IT hardware asset register Requirements: 0-2 years work experience (Apple technician, Helpdesk, etc) Bachelor's degree Strong understanding of computer hardware (macOS/iOS) Evidenced problem-solving skills, comfortable navigating ambiguity Thrives in a results-oriented, fast-paced environment Attributes we're looking for: People-oriented, customer service mindset Excellent communication skills, and infectious energy Naturally positive attitude, with the ability to maintain patience and composure under pressure Excellent track record of successful service delivery (in IT or another field) Team-oriented mindset, with a natural willingness to always go the extra mile What will you get from us Clear career progression Opportunities for training and development throughout High level of autonomy and ownership of role from day one Comprehensive company sponsored private medical scheme Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day Weekly morning yoga and corporate gym discounts

IT Systems Project Co-ordinator

MBS Equipment Co Colnbrook By-Pass, Slough, UK

A great job opportunity has arisen for an IT & Systems Project Coordinator to join our growing business in one of the industry’s premier lighting rental resources. MBS Equipment Company is a world leading provider of lighting equipment and associated facilities to the film and television production industry, including the exclusive supply of service and support at Pinewood’s UK studios. About the role: This is a new role within a fast-growing company and the successful candidate will have the opportunity to develop as the company grows. If you enjoy a challenge, contributing to continuous improvement and being part of the team leading the charge in setting up IT best practices, then this is a great opportunity for you. The IT Systems Project Co-ordinator will take the lead on improving our SharePoint Sites and administrating the system thereafter. The ideal candidate will have an excellent working knowledge of highly technical Cloud solutions including Microsoft SharePoint, Teams, Office365 and Flow etc. We would like you to use your experience to improve and streamline our processes therefore you will need be tuned in to new technologies and best working practices, and keen to implement improvements at an appropriate pace. You will also be responsible for co-ordinating application and hardware-based projects which may require specifying, documenting and implementing projects using your own skills and managing third party resources to deliver solutions to the business. In addition, you will also be responsible for providing first and second-line maintenance and system administration to the Company. You will act as the initial contact for MBS users in application, system and hardware support needs with the support of a third-party IT vendor. This will include user and equipment administration and device management across various platforms. The ideal candidate: We are looking for a great team player, who is also able to work independently, positively, and proactively. You will be a great communicator, adept at understanding user and system requirements and collaborating on delivering solutions. The ideal candidate must possess the following skills and experience: Comfortable working at all levels of the business. Prior experience in an IT Support role, ideally covering both 1st & 2nd Line. Core knowledge of the complete Office 365 suite of applications, including MS Access and MS Flow. Experience in working with Network Hardware, Active Directory, Microsoft Server, MS Azure, MSSQL Server, Voip Telephony systems, CCTV systems, would be of benefit. Flexible, willing, self-motivated and able to get hands on. Excellent understanding of technology and its impact on the business. Demonstratable problem solving ability and willingness to persist and overcome obstacles. Outstanding organisational and time-management skills, with the ability to manage ever changing priorities. Certification as IT Technician will be an advantage. Full clean driving license, able to drive to other locations as and when needed. The full job description can be found in the careers section on our website. What you will get in return In return you will receive a salary a competitive salary (depending on experience) with excellent benefits, which include: 25 days holiday plus bank holidays Private health insurance Generous pension scheme (6% employer contribution) Income Protection Insurance Life Insurance Discretionary bonus scheme

Jan 22, 2021

Full time

A great job opportunity has arisen for an IT & Systems Project Coordinator to join our growing business in one of the industry’s premier lighting rental resources. MBS Equipment Company is a world leading provider of lighting equipment and associated facilities to the film and television production industry, including the exclusive supply of service and support at Pinewood’s UK studios. About the role: This is a new role within a fast-growing company and the successful candidate will have the opportunity to develop as the company grows. If you enjoy a challenge, contributing to continuous improvement and being part of the team leading the charge in setting up IT best practices, then this is a great opportunity for you. The IT Systems Project Co-ordinator will take the lead on improving our SharePoint Sites and administrating the system thereafter. The ideal candidate will have an excellent working knowledge of highly technical Cloud solutions including Microsoft SharePoint, Teams, Office365 and Flow etc. We would like you to use your experience to improve and streamline our processes therefore you will need be tuned in to new technologies and best working practices, and keen to implement improvements at an appropriate pace. You will also be responsible for co-ordinating application and hardware-based projects which may require specifying, documenting and implementing projects using your own skills and managing third party resources to deliver solutions to the business. In addition, you will also be responsible for providing first and second-line maintenance and system administration to the Company. You will act as the initial contact for MBS users in application, system and hardware support needs with the support of a third-party IT vendor. This will include user and equipment administration and device management across various platforms. The ideal candidate: We are looking for a great team player, who is also able to work independently, positively, and proactively. You will be a great communicator, adept at understanding user and system requirements and collaborating on delivering solutions. The ideal candidate must possess the following skills and experience: Comfortable working at all levels of the business. Prior experience in an IT Support role, ideally covering both 1st & 2nd Line. Core knowledge of the complete Office 365 suite of applications, including MS Access and MS Flow. Experience in working with Network Hardware, Active Directory, Microsoft Server, MS Azure, MSSQL Server, Voip Telephony systems, CCTV systems, would be of benefit. Flexible, willing, self-motivated and able to get hands on. Excellent understanding of technology and its impact on the business. Demonstratable problem solving ability and willingness to persist and overcome obstacles. Outstanding organisational and time-management skills, with the ability to manage ever changing priorities. Certification as IT Technician will be an advantage. Full clean driving license, able to drive to other locations as and when needed. The full job description can be found in the careers section on our website. What you will get in return In return you will receive a salary a competitive salary (depending on experience) with excellent benefits, which include: 25 days holiday plus bank holidays Private health insurance Generous pension scheme (6% employer contribution) Income Protection Insurance Life Insurance Discretionary bonus scheme

Support and System Administrator

PiXL Waterloo Station, London SE1 7LY, UK

This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance. Support and System Administrator Salary up to £35,000 FTE (grade B/C) including generous holiday allowance London office with the opportunity to work from home The role will include the following duties: System Administration of Linux servers and internal IT infrastructure Providing 3rd line support to their customers via the Operations team Involvement in systems architecture Some involvement in code level solutions Supporting a range of bespoke software solutions for both their internal use and their members use Supporting our internal teams with IT and the use of Office 365 IT Information All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS. Office 365 A bit about the company… Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope. Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success. Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator

Nov 02, 2020

Part time

This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance. Support and System Administrator Salary up to £35,000 FTE (grade B/C) including generous holiday allowance London office with the opportunity to work from home The role will include the following duties: System Administration of Linux servers and internal IT infrastructure Providing 3rd line support to their customers via the Operations team Involvement in systems architecture Some involvement in code level solutions Supporting a range of bespoke software solutions for both their internal use and their members use Supporting our internal teams with IT and the use of Office 365 IT Information All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS. Office 365 A bit about the company… Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope. Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success. Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator

PHP Full Stack Developer

PiXL Waterloo Station, London SE1 7LY, UK

This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance. PHP Full Stack Developer Salary up to £45,000 FTE (grade C) including generous holiday allowance London office with the opportunity to work from home The role will include the following duties: Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency Become familiar with the company’s products and systems Contribute to a range of development projects that the company are working on. Working with their Operations and IT team to assist in the support of the company’s products IT Information All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS. A bit about the company… Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope. Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success. Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer

Nov 02, 2020

Part time

This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance. PHP Full Stack Developer Salary up to £45,000 FTE (grade C) including generous holiday allowance London office with the opportunity to work from home The role will include the following duties: Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency Become familiar with the company’s products and systems Contribute to a range of development projects that the company are working on. Working with their Operations and IT team to assist in the support of the company’s products IT Information All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS. A bit about the company… Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope. Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success. Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer

Lecturer in Industry IT

Coleg Cambria Deeside, UK

Be part of an ‘Officially Excellent’ college! Inspire, Innovate, Succeed Role Title: Lecturer in Industry IT Location: Deeside Contract Type: Fixed Term until 01/08/2021, Full Time Salary scale: £24,807 - £40,485 per annum, pro rata. Please note this salary will be based on a salary assessment and relevant experience Here at Coleg Cambria we are looking for a Lecturer in Industry IT to join our Computing Technologies team. This particular role will be based at our Deeside campus. Overview of Role This is a diverse role aimed at delivering commercial Industry IT courses to external businesses, organisations, customers, and learners across a variety of backgrounds and skill levels. In this role you will work and liaise with external organisations regarding their training needs, and deliver accredited and unaccredited training in a bespoke and off-the-shelf manner. This could potentially consist of unaccredited courses such as Spreadsheets, Word Processing, Powerpoint, GSuite, etc., to accredited courses such as the ECDL, and single BTEC units. Some potential subjects to be delivered include Web Design, Software Development, Social media, Computer Networks, Programming, Mobile App Development, and more. Course delivery can be made up of a combination of day courses, short courses, or longer courses, across a variety of days, evenings, and weekends, or any combination of this. Week to week contact hours will vary depending on current workload and with the aim of meeting the needs of employers. You will be embedded into the Digital Technologies department, working closely with the Curriculum Director and Assistant Principal and their teams. You will perform scheduled teaching, prepare learning materials, mark students’ work, and liaise with awarding bodies and exam invigilation as required. Provide educational guidance, support and counselling for all students whilst participating in the marketing, planning, assessment and evaluation of course provision. You will liaise with tutors from other business areas with regard to resources, curriculum development, student reports and other related matters, whilst completing and producing the agreed deadlines documentation such as; registers, schemes of work, records of work, course review, course analysis documentation, student reports and absence reports. With an awareness of the importance of quality standards within teaching, you will have knowledge of a broad range of learning needs and how to support these needs within a learning environment and demonstrate and understanding of current developments within your own specialist area. You should be open and responsive to the needs of others and be able to adapt quickly to changing circumstances and new ideas. Requirements Qualified to Level 4 in a relevant subject specialist area is essential, Level 5 would be preferred You must be a qualified teacher and hold either a PGCE, Cert Ed or C&G 7407 Committed to providing the highest standards in teaching and learning Able to effectively analyse and use key information Identify, interpret and apply specific knowledge to practice Competent in using Google and MS Office applications Able to develop and use a range of learning and teaching techniques and prepare effective written and visual teaching materials Excellent communication and interpersonal skills, a strong team player, displaying energy and enthusiasm in the learning environment Coleg Cambria is committed to raising the profile of the Welsh language - Welsh language skills are desirable for this position. Coleg Cambria is a ‘Disability Confident’ Employer. The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group. Closing Date: 27/09/2020 Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you do wish to be considered that you complete the application as promptly as possible. If you do not hear from us within 2 weeks of the closing date unfortunately, you have not been successful in securing an interview. A DBS Disclosure will be requested from the successful candidate being offered the position. You will also be required to register with the Education Workforce Council.

Sep 17, 2020

Full time

Be part of an ‘Officially Excellent’ college! Inspire, Innovate, Succeed Role Title: Lecturer in Industry IT Location: Deeside Contract Type: Fixed Term until 01/08/2021, Full Time Salary scale: £24,807 - £40,485 per annum, pro rata. Please note this salary will be based on a salary assessment and relevant experience Here at Coleg Cambria we are looking for a Lecturer in Industry IT to join our Computing Technologies team. This particular role will be based at our Deeside campus. Overview of Role This is a diverse role aimed at delivering commercial Industry IT courses to external businesses, organisations, customers, and learners across a variety of backgrounds and skill levels. In this role you will work and liaise with external organisations regarding their training needs, and deliver accredited and unaccredited training in a bespoke and off-the-shelf manner. This could potentially consist of unaccredited courses such as Spreadsheets, Word Processing, Powerpoint, GSuite, etc., to accredited courses such as the ECDL, and single BTEC units. Some potential subjects to be delivered include Web Design, Software Development, Social media, Computer Networks, Programming, Mobile App Development, and more. Course delivery can be made up of a combination of day courses, short courses, or longer courses, across a variety of days, evenings, and weekends, or any combination of this. Week to week contact hours will vary depending on current workload and with the aim of meeting the needs of employers. You will be embedded into the Digital Technologies department, working closely with the Curriculum Director and Assistant Principal and their teams. You will perform scheduled teaching, prepare learning materials, mark students’ work, and liaise with awarding bodies and exam invigilation as required. Provide educational guidance, support and counselling for all students whilst participating in the marketing, planning, assessment and evaluation of course provision. You will liaise with tutors from other business areas with regard to resources, curriculum development, student reports and other related matters, whilst completing and producing the agreed deadlines documentation such as; registers, schemes of work, records of work, course review, course analysis documentation, student reports and absence reports. With an awareness of the importance of quality standards within teaching, you will have knowledge of a broad range of learning needs and how to support these needs within a learning environment and demonstrate and understanding of current developments within your own specialist area. You should be open and responsive to the needs of others and be able to adapt quickly to changing circumstances and new ideas. Requirements Qualified to Level 4 in a relevant subject specialist area is essential, Level 5 would be preferred You must be a qualified teacher and hold either a PGCE, Cert Ed or C&G 7407 Committed to providing the highest standards in teaching and learning Able to effectively analyse and use key information Identify, interpret and apply specific knowledge to practice Competent in using Google and MS Office applications Able to develop and use a range of learning and teaching techniques and prepare effective written and visual teaching materials Excellent communication and interpersonal skills, a strong team player, displaying energy and enthusiasm in the learning environment Coleg Cambria is committed to raising the profile of the Welsh language - Welsh language skills are desirable for this position. Coleg Cambria is a ‘Disability Confident’ Employer. The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group. Closing Date: 27/09/2020 Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you do wish to be considered that you complete the application as promptly as possible. If you do not hear from us within 2 weeks of the closing date unfortunately, you have not been successful in securing an interview. A DBS Disclosure will be requested from the successful candidate being offered the position. You will also be required to register with the Education Workforce Council.

PHP Full Stack Developer

The PiXL Club Ltd London or fleixble

PiXL (Partners in Excellence) is a network of over 3000 schools across primary, secondary, sixth forms and alternative provisions in England, Northern Ireland and Wales. We work with schools to help give students of all ages a better future and brighter hope. We do this through working together to share best practice, raise educational standards and develop character in young people. Our aim is to help every leader and teacher we work with to feel valued, loved, encouraged and equipped so that together we can make a difference. We regularly meet together to launch strategies, resources and ideas and to focus on the leadership that makes change possible. We provide you with an associate who is there to help and support you and your school. Our operational team is a vital part of our service providing efficient, around the clock, personal interaction with our schools. They are knowledgeable, committed, focused and engaged who feel part of the PiXL family and contribute significantly to its success. Summary of the role We are looking to appoint an PHP Full Stack Developer to join our small and very successful IT development team which is part of a larger Operations Team. The role will include the following duties: Working as a full stack developer on making modifications to existing systems and working on new development projects. Assisting with system administration & architecture Providing 2nd/3rd level support indirectly to our customers. Providing IT support directly to internal teams Occasional support at events which includes technical and customer facing roles at physical and digital events. IT Information All production environments are Linux based and you will require at least a basic understanding of Linux with an interest in developing this knowledge further. You may choose your desktop OS from Linux, MacOS or Windows. We predominantly use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework (if you are used to React this isn’t to dissimilar) with some legacy use of JQuery and KnockOutJS. All code is under version control using Git. The core values of PiXL are driven by: Integrity Kindness Humility Pursuit of excellence Qualifications / Experience: Minimum 2 years’ relevant work experience. This is a unique position and opportunity. The successful candidate will be someone who can understand our principles, work ethic and attitude as well as fits in with the team. The environment you will be working in is very fast paced and action orientated. Due to the wide range of frameworks and technologies used in any development environment an ability and desire to learn is just as important to us as any existing knowledge you may have of the technologies we currently use. Other info: Location: The office is based in Waterloo Station. Due to the Covid19 situation we are currently working from home. We will be reviewing future working arrangements and are open to discussions around the best working arrangement for you and the organisation. Working hours: Flexibility over working hours is required, the core office hours are 8am – 4.30pm however the role does require you to be happy to check and reply to emails out of these hours. Salary : Range from £40,000- £50,000 depending on experience (Grade D level) Timeframe: Closing date: 8th July. Interviews are planned for week commencing 13th July.

Jun 18, 2020

Full time

PiXL (Partners in Excellence) is a network of over 3000 schools across primary, secondary, sixth forms and alternative provisions in England, Northern Ireland and Wales. We work with schools to help give students of all ages a better future and brighter hope. We do this through working together to share best practice, raise educational standards and develop character in young people. Our aim is to help every leader and teacher we work with to feel valued, loved, encouraged and equipped so that together we can make a difference. We regularly meet together to launch strategies, resources and ideas and to focus on the leadership that makes change possible. We provide you with an associate who is there to help and support you and your school. Our operational team is a vital part of our service providing efficient, around the clock, personal interaction with our schools. They are knowledgeable, committed, focused and engaged who feel part of the PiXL family and contribute significantly to its success. Summary of the role We are looking to appoint an PHP Full Stack Developer to join our small and very successful IT development team which is part of a larger Operations Team. The role will include the following duties: Working as a full stack developer on making modifications to existing systems and working on new development projects. Assisting with system administration & architecture Providing 2nd/3rd level support indirectly to our customers. Providing IT support directly to internal teams Occasional support at events which includes technical and customer facing roles at physical and digital events. IT Information All production environments are Linux based and you will require at least a basic understanding of Linux with an interest in developing this knowledge further. You may choose your desktop OS from Linux, MacOS or Windows. We predominantly use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework (if you are used to React this isn’t to dissimilar) with some legacy use of JQuery and KnockOutJS. All code is under version control using Git. The core values of PiXL are driven by: Integrity Kindness Humility Pursuit of excellence Qualifications / Experience: Minimum 2 years’ relevant work experience. This is a unique position and opportunity. The successful candidate will be someone who can understand our principles, work ethic and attitude as well as fits in with the team. The environment you will be working in is very fast paced and action orientated. Due to the wide range of frameworks and technologies used in any development environment an ability and desire to learn is just as important to us as any existing knowledge you may have of the technologies we currently use. Other info: Location: The office is based in Waterloo Station. Due to the Covid19 situation we are currently working from home. We will be reviewing future working arrangements and are open to discussions around the best working arrangement for you and the organisation. Working hours: Flexibility over working hours is required, the core office hours are 8am – 4.30pm however the role does require you to be happy to check and reply to emails out of these hours. Salary : Range from £40,000- £50,000 depending on experience (Grade D level) Timeframe: Closing date: 8th July. Interviews are planned for week commencing 13th July.

3rd Line IT Support Engineer

Computer Assistance Oxford, United Kingdom

About Wiseserve/Computer Assistance WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers. Brief Come and join an enigmatic team of support technicians who look after our client’s interests. Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies. We are looking for a like-minded applicant who is keen to show us what they can do! Duties and Responsibilities To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support. Onsite visits to local clients suffering outages will be required. Onsite visits to local clients to install and configure new infrastructure will be required. Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical. Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets. To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours. Selection criteria We like to select candidates based around the ability to show strength in the following areas: A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key. Enthusiasm for sharing knowledge and working as part of a close-knit team. An ability to sometimes work relatively independently within our busy IT team. Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important. A broad knowledge of current technology, systems architecture and software is desired. An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after. Desirable selection criteria A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable; Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful; Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.

Jun 11, 2020

Full time

About Wiseserve/Computer Assistance WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers. Brief Come and join an enigmatic team of support technicians who look after our client’s interests. Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies. We are looking for a like-minded applicant who is keen to show us what they can do! Duties and Responsibilities To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support. Onsite visits to local clients suffering outages will be required. Onsite visits to local clients to install and configure new infrastructure will be required. Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical. Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets. To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours. Selection criteria We like to select candidates based around the ability to show strength in the following areas: A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key. Enthusiasm for sharing knowledge and working as part of a close-knit team. An ability to sometimes work relatively independently within our busy IT team. Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important. A broad knowledge of current technology, systems architecture and software is desired. An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after. Desirable selection criteria A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable; Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful; Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.

IT Analyst - Full Time - Skipton

MBP Solutions Skipton, UK

We are looking for an IT Analyst to work on digitization projects for a growing international business MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products. MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way. Your main tasks will be: Resolve first line technical issues and provide advice and guidance to staff. Develop solutions using SharePoint, Power Automate, Office 365 and Business Central. Knowledge of Power BI/SQL and reporting tools Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise. Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers. Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair. Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions. Assist the IT Development Project Manager with Installation, configuration and testing of new IT software. Ensure security best practices are followed and enforced. Support staff with IT training and training material. Ensure compliance with GDPR requirements, with a strong focus on cyber security. Requirements & Qualifications: Degree or equivalent experience Experience working with SharePoint and Power BI essential Experience with ZOHO products or similar CRM systems Experience of using Office 365 Experience of building solutions using Power Automate Applications Knowledge of O365 Admin Console and Administration tasks Experience using Microsoft Business Central (end user or admin) an advantage The ability to identify problems and escalate these problems to the appropriate persons when required. Ability to work well on own initiative. Flexibility to achieve business goals. Ability to work well under pressure Strong Organisational skills and ability to prioritise tasks. Strong interpersonal, verbal and written communication skills Your profile: Structured, methodical and well-organised, strong organizational skills essential Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner A self starter, proactive ability to work on own initiative and planning Flexible, able to adapt to changing circumstances and team-work spirit Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms. Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another. Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN. Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/ and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com

May 04, 2020

Full time

We are looking for an IT Analyst to work on digitization projects for a growing international business MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products. MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way. Your main tasks will be: Resolve first line technical issues and provide advice and guidance to staff. Develop solutions using SharePoint, Power Automate, Office 365 and Business Central. Knowledge of Power BI/SQL and reporting tools Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise. Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers. Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair. Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions. Assist the IT Development Project Manager with Installation, configuration and testing of new IT software. Ensure security best practices are followed and enforced. Support staff with IT training and training material. Ensure compliance with GDPR requirements, with a strong focus on cyber security. Requirements & Qualifications: Degree or equivalent experience Experience working with SharePoint and Power BI essential Experience with ZOHO products or similar CRM systems Experience of using Office 365 Experience of building solutions using Power Automate Applications Knowledge of O365 Admin Console and Administration tasks Experience using Microsoft Business Central (end user or admin) an advantage The ability to identify problems and escalate these problems to the appropriate persons when required. Ability to work well on own initiative. Flexibility to achieve business goals. Ability to work well under pressure Strong Organisational skills and ability to prioritise tasks. Strong interpersonal, verbal and written communication skills Your profile: Structured, methodical and well-organised, strong organizational skills essential Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner A self starter, proactive ability to work on own initiative and planning Flexible, able to adapt to changing circumstances and team-work spirit Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms. Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another. Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN. Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/ and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com

Senior Systems Administrator

Mathematical Institute, University of Oxford Andrew Wiles Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG

Do you consider yourself a highly skilled systems administrator? Are you enthusiastic about working co-operatively as part of an expert team where quality of service, attention to detail, and a willingness to respond positively to new challenges are equally important? Do you have the ability to converse with users at all technical levels, and to respond systematically and methodically to problems even under pressure? Are you able to work well independently as well as part of a wider team? If so, we would like to hear from you. The Mathematical Institute, University of Oxford is looking for an experienced Senior Systems Administrator to join its friendly, dynamic and well established team, responsible for providing IT support for over 1,000 desktop users and a further 1,000 roving users within the department. Reporting to the Head of IT, your responsibilities will include providing day-to-day user support and maintaining excellent levels of service delivery, whilst also progressing longer-term projects and proactively contributing to the creation and evolution of departmental IT strategy. As a senior member of an IT team of seven, you will be expected to assist team members in developing existing skills, and to take the technical lead, where appropriate, on complex projects and system developments. The IT team are responsible for collectively supporting system security, upgrades and development, as well as providing general IT support in person and via an email support request tracking system. This is a permanent position. Although advertised at Grade 8, the department would be willing to consider candidates at Grade 7 (£32,817 - £40,322 p.a.) with potential but less experience who are seeking a development opportunity, for whom the responsibilities would be adjusted accordingly. If you would like to have an informal conversation about the post, please contact Dr Waldemar Schlackow ( waldemar.schlackow@maths.ox.ac.uk ) or Dr Keith Gillow ( keith.gillow@maths.ox.ac.uk ). Informal queries about the application process should be directed to the Recruitment Co-ordinator, quoting the vacancy reference 145548. Please note that candidates will be selected for interview based on their ability to meet the selection criteria as specified in the attached job description. You will be required to upload a supporting statement detailing how you meet each of these selection criteria, a curriculum vitae, and the names and contact details of two referees as part of your online application. In addition, applicants will be asked to complete a brief online test at their convenience within the week following the closing date. The closing date for applications is 12.00 noon on Monday 23 March 2020. Interviews are anticipated to take place on Monday 20 April 2020.

Feb 21, 2020

Full time

Do you consider yourself a highly skilled systems administrator? Are you enthusiastic about working co-operatively as part of an expert team where quality of service, attention to detail, and a willingness to respond positively to new challenges are equally important? Do you have the ability to converse with users at all technical levels, and to respond systematically and methodically to problems even under pressure? Are you able to work well independently as well as part of a wider team? If so, we would like to hear from you. The Mathematical Institute, University of Oxford is looking for an experienced Senior Systems Administrator to join its friendly, dynamic and well established team, responsible for providing IT support for over 1,000 desktop users and a further 1,000 roving users within the department. Reporting to the Head of IT, your responsibilities will include providing day-to-day user support and maintaining excellent levels of service delivery, whilst also progressing longer-term projects and proactively contributing to the creation and evolution of departmental IT strategy. As a senior member of an IT team of seven, you will be expected to assist team members in developing existing skills, and to take the technical lead, where appropriate, on complex projects and system developments. The IT team are responsible for collectively supporting system security, upgrades and development, as well as providing general IT support in person and via an email support request tracking system. This is a permanent position. Although advertised at Grade 8, the department would be willing to consider candidates at Grade 7 (£32,817 - £40,322 p.a.) with potential but less experience who are seeking a development opportunity, for whom the responsibilities would be adjusted accordingly. If you would like to have an informal conversation about the post, please contact Dr Waldemar Schlackow ( waldemar.schlackow@maths.ox.ac.uk ) or Dr Keith Gillow ( keith.gillow@maths.ox.ac.uk ). Informal queries about the application process should be directed to the Recruitment Co-ordinator, quoting the vacancy reference 145548. Please note that candidates will be selected for interview based on their ability to meet the selection criteria as specified in the attached job description. You will be required to upload a supporting statement detailing how you meet each of these selection criteria, a curriculum vitae, and the names and contact details of two referees as part of your online application. In addition, applicants will be asked to complete a brief online test at their convenience within the week following the closing date. The closing date for applications is 12.00 noon on Monday 23 March 2020. Interviews are anticipated to take place on Monday 20 April 2020.

IT Support Engineer

Squint Opera London

IT SUPPORT ENGINEER Reporting to the Head of IT Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun. Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases. Summary We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu. Main Responsibilities Addressing user tickets regarding hardware, software and networking Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure Manage and deploy software licenses Maintain installations with routine maintenance Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.) Ensure all issues are properly logged Prioritise and manage several open issues at any one time Tracking issues through to resolution Properly escalate unresolved issues to Head of IT & Production Director Keeping IT records up to date and accurate Document technical knowledge in the form of standards Move computers and desks when needed, oversee office moves Character Traits Thrives in a varied, people facing role Natural problem solver Excellent communicator Pro-active and responsive Friendly and helpful Organised and methodical Qualifications / Experience Required >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment Hands on experience with Windows /Mac OS environments Microsoft Server, up to 2016 / 2019 Active Directory / Group Policy Experience of Deployment tools like Microsoft SCCM Ability to diagnose and troubleshoot basic technical issues Ability to provide step by step technical help, both written and verbal Familiarity with remote desktop applications Familiarity with FTP Experience of some level of Security/Firewall devices Performing Tape Backup & Restore using Backup Exec. Centrally Managed Antivirus Office365 or Google Gsuite experience Basic networking and patching Desirable Relevant certifications (e.g. MCP, MCSE, ITIL) Degree in relevant field (e.g. Computer Science, Networking, Information Systems) Any experience with Linux systems will be a plus. Full-time Salary: £28,000 to £35,000 depending on experience. 09.30 – 18.00 Mon – Friday with 1 hour for lunch Please send your CV and salary expectations in the subject line to people@squintopera.com

Feb 17, 2020

Full time

IT SUPPORT ENGINEER Reporting to the Head of IT Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun. Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases. Summary We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu. Main Responsibilities Addressing user tickets regarding hardware, software and networking Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure Manage and deploy software licenses Maintain installations with routine maintenance Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.) Ensure all issues are properly logged Prioritise and manage several open issues at any one time Tracking issues through to resolution Properly escalate unresolved issues to Head of IT & Production Director Keeping IT records up to date and accurate Document technical knowledge in the form of standards Move computers and desks when needed, oversee office moves Character Traits Thrives in a varied, people facing role Natural problem solver Excellent communicator Pro-active and responsive Friendly and helpful Organised and methodical Qualifications / Experience Required >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment Hands on experience with Windows /Mac OS environments Microsoft Server, up to 2016 / 2019 Active Directory / Group Policy Experience of Deployment tools like Microsoft SCCM Ability to diagnose and troubleshoot basic technical issues Ability to provide step by step technical help, both written and verbal Familiarity with remote desktop applications Familiarity with FTP Experience of some level of Security/Firewall devices Performing Tape Backup & Restore using Backup Exec. Centrally Managed Antivirus Office365 or Google Gsuite experience Basic networking and patching Desirable Relevant certifications (e.g. MCP, MCSE, ITIL) Degree in relevant field (e.g. Computer Science, Networking, Information Systems) Any experience with Linux systems will be a plus. Full-time Salary: £28,000 to £35,000 depending on experience. 09.30 – 18.00 Mon – Friday with 1 hour for lunch Please send your CV and salary expectations in the subject line to people@squintopera.com

IT Support Engineer

University of Sunderland in London London, UK

Full Time (37 hours per week) Salary: £31,153 - £36,169 per annum Location: Canary Wharf, London Ref No: USL314 Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer! As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors. You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page. At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access. If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below. For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk . Closing Date: 26 January 2020, midnight Interviews: TBC Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk

Jan 02, 2020

Full time

Full Time (37 hours per week) Salary: £31,153 - £36,169 per annum Location: Canary Wharf, London Ref No: USL314 Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer! As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors. You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page. At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access. If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below. For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk . Closing Date: 26 January 2020, midnight Interviews: TBC Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk

IT and Systems Manager

University of Sunderland in London London, UK

Full Time (37 hours per week for nominal purposes) Salary: £36,961 - £44,352 per annum Location: Canary Wharf, London Ref No: USL312 Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager! As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University. You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page. At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access. If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312 For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk Closing Date: Sunday, 19 January 2020 at midnight Interviews:TBC Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk

Jan 02, 2020

Full time

Full Time (37 hours per week for nominal purposes) Salary: £36,961 - £44,352 per annum Location: Canary Wharf, London Ref No: USL312 Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager! As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University. You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page. At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access. If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312 For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk Closing Date: Sunday, 19 January 2020 at midnight Interviews:TBC Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk

IT Systems Lead

Impact Housing Association Workington, UK

Job Purpose You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs. Key Responsibilities Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy. Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS. Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications. Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions. Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support. Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data. Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data. Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems. Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements. Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers. Provide second line helpdesk support to assist the IT team. Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained. Develop and maintain expertise in the Association’s software packages and applications. Visit other Impact sites, as required, to provide IT support. Provide support and training to staff in the use of Impact’s computer systems. Participate in cross-functional working groups and reviews. Develop and maintain an awareness of computer procedures throughout the Association.

Jun 14, 2019

Full time

Job Purpose You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs. Key Responsibilities Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy. Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS. Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications. Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions. Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support. Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data. Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data. Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems. Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements. Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers. Provide second line helpdesk support to assist the IT team. Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained. Develop and maintain expertise in the Association’s software packages and applications. Visit other Impact sites, as required, to provide IT support. Provide support and training to staff in the use of Impact’s computer systems. Participate in cross-functional working groups and reviews. Develop and maintain an awareness of computer procedures throughout the Association.

Head of IT

Orlight Victor Way, Colney Street, St Albans AL2 2FL, UK

Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30 Background and Orlight Statement: Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner. Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base. Our Values: Professionalism Quality Teamwork Accountability Inclusion Integrity Overview We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems. Main Responsibilities Monitoring server performance Providing regular patch management Ensuring endpoint protection is applied to all devices Ensuring software licensing laws are followed Scheduling upgrades Testing and modifying systems to ensure that that they operate reliably Evaluating the functionality of systems Providing secure network access for remote users Designing maintenance procedures and putting them into operation Training new staff Assisting with internal upgrades Ensuring systems meet with requirements set out by GDPR Provide 2nd/3rd line technical support Provides regular and accurate reporting on application and hardware status Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Security Telephony Systems PC & Laptop support and lifecycle management User Access management Remote access Hardware Maintenance Projects Take Full ownership of system and user problems, responding in a timely manner. Ensure all issues are documented and reported to Shareholder Establish and maintain PC hardware and equipment standards. Be able to work proactively and happy to work on an individual basis Manage shareholder communication at all levels. Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Requirements Knowledge of Microsoft Applications, SQL databases & Server 2012-2016 Previous experience within an IT role either internally or for an IT support/infrastructure organisation IT qualifications such as MCSE\MCSA\CCNA Excellent communication and people skills Planning and problem-solving skills SAN\NAS Storage VMware & Hyper V Microsoft Active Directory Microsoft Exchange\365 Microsoft SQL Sage ERP\CRM software Backup technologies

Jun 10, 2019

Full time

Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30 Background and Orlight Statement: Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner. Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base. Our Values: Professionalism Quality Teamwork Accountability Inclusion Integrity Overview We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems. Main Responsibilities Monitoring server performance Providing regular patch management Ensuring endpoint protection is applied to all devices Ensuring software licensing laws are followed Scheduling upgrades Testing and modifying systems to ensure that that they operate reliably Evaluating the functionality of systems Providing secure network access for remote users Designing maintenance procedures and putting them into operation Training new staff Assisting with internal upgrades Ensuring systems meet with requirements set out by GDPR Provide 2nd/3rd line technical support Provides regular and accurate reporting on application and hardware status Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Security Telephony Systems PC & Laptop support and lifecycle management User Access management Remote access Hardware Maintenance Projects Take Full ownership of system and user problems, responding in a timely manner. Ensure all issues are documented and reported to Shareholder Establish and maintain PC hardware and equipment standards. Be able to work proactively and happy to work on an individual basis Manage shareholder communication at all levels. Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions. Ability to support users remotely as needed. Requirements Knowledge of Microsoft Applications, SQL databases & Server 2012-2016 Previous experience within an IT role either internally or for an IT support/infrastructure organisation IT qualifications such as MCSE\MCSA\CCNA Excellent communication and people skills Planning and problem-solving skills SAN\NAS Storage VMware & Hyper V Microsoft Active Directory Microsoft Exchange\365 Microsoft SQL Sage ERP\CRM software Backup technologies

DevOps Support Specialist

Glencoe Software UK

ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND? Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization. Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support. Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include: Installation, maintenance, and monitoring of physical and virtual Linux systems Maintenance of filesystems and storage infrastructure Upgrades, maintenance and configuration of an OMERO system REQUIREMENTS Excellent troubleshooting skills Experience dealing with end users and customer support Experience with Linux based operating systems (CentOS/RHEL/Ubuntu) Experience with configuration management (Ansible/Puppet/Salt) Experience with virtualization and container technologies (VMware/Xen/KVM/Docker) PLUSES Experience with scientific applications Experience with OMERO Experience with source code control systems (Git, Subversion, CVS, etc.) INTERESTED IN JOINING US? This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com

Jun 06, 2019

Full time

ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND? Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization. Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support. Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include: Installation, maintenance, and monitoring of physical and virtual Linux systems Maintenance of filesystems and storage infrastructure Upgrades, maintenance and configuration of an OMERO system REQUIREMENTS Excellent troubleshooting skills Experience dealing with end users and customer support Experience with Linux based operating systems (CentOS/RHEL/Ubuntu) Experience with configuration management (Ansible/Puppet/Salt) Experience with virtualization and container technologies (VMware/Xen/KVM/Docker) PLUSES Experience with scientific applications Experience with OMERO Experience with source code control systems (Git, Subversion, CVS, etc.) INTERESTED IN JOINING US? This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com

IT Support Technician

Turley Manchester, UK

Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office. Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company? If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you. Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in: Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate Creating user accounts in Exchange and Active Directory Supporting Cisco phone system and mobile telephony Updating IT records and documentation Configuration of IT equipment, laptop builds and updates Ordering of software and equipment as required and liaising with suppliers Asset management – recording details of equipment and software licences issued Providing project support to the wider IT team The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service. This is a full time role, 35 hours per week. Some travel to all Turley offices will be required. Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus. If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary. No agency interest please. The successful candidate must have permission to work in the UK by the start of their employment.

May 04, 2019

Full time

Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office. Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company? If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you. Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in: Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate Creating user accounts in Exchange and Active Directory Supporting Cisco phone system and mobile telephony Updating IT records and documentation Configuration of IT equipment, laptop builds and updates Ordering of software and equipment as required and liaising with suppliers Asset management – recording details of equipment and software licences issued Providing project support to the wider IT team The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service. This is a full time role, 35 hours per week. Some travel to all Turley offices will be required. Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus. If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary. No agency interest please. The successful candidate must have permission to work in the UK by the start of their employment.

IT Assistant

ClientEarth Richmond Road, London E8 3QW, UK

We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members. Role requirements The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment. The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation. Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver. The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues. Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description. Further Information The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates. ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community. Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

May 03, 2019

Full time

We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members. Role requirements The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment. The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation. Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver. The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues. Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description. Further Information The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates. ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community. Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Information Systems Analyst

Valuation Tribunal Service Leman Street, London E1 8EU, UK

An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do. This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include: Ensuring our business developments are supported by appropriate IT solutions; providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters; maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals; developing expertise in IT/IS systems and acting as a resource and provider of expertise to users. In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint. So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services. Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below. Application details: To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019. Please email your application documents to: recruitment@valuationtribunal.gov.uk The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds . Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.

Feb 20, 2019

Full time

An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do. This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include: Ensuring our business developments are supported by appropriate IT solutions; providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters; maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals; developing expertise in IT/IS systems and acting as a resource and provider of expertise to users. In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint. So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services. Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below. Application details: To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019. Please email your application documents to: recruitment@valuationtribunal.gov.uk The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds . Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.

Mac support - IT Technician - macOS & Windows

Tech Ahoy London

We're growing, and need a macOS and Windows IT Technician to join our established central London team providing IT services to SMEs. We provide support for macOS and Windows fleets and networks, with Google Apps, Office 365 and SAAS services. We use Amazon AWS and Azure for cloud services, and UniFi for network equipment. We work across companies including fintech, consultancies, and marketing, advertising and PR agencies. Our clients are often small businesses that have grown rapidly. They want the flexibility they started off with — a neat fleet of MacBook Pros or ThinkPads, and G Suite or Office 365, and no internal network. But they need to get the hatches battened down, keep things simple as they grow, and address security needs. Our clients tend to be in West End, City or Shoreditch locations. We don’t work outside London (but we do provide remote / satellite support to people in various locations.) They all do businesses that are interesting in different ways – likely you’ll find yourself taking an interest in their business. Because we work with our clients on an ongoing basis, we can work to find the right technical answer and the right long-term answer. You’ll likely have a fixed site visit or two each week to a client that you get to know, where you act as their in-house IT person during your time on-site. The rest of the week, you might be taking help tickets, or out and about at other locations helping end users. Or, figuring out a better way of doing something – maybe automating a task that you find yourself or your colleagues having to do often. We are a flat team who work collaboratively and without a management overhead. You’ll have the ability to help decide how our team works, what technologies we use, and what the best way of doing things is. Most of us have a background as the IT manager in an agency or publishing environment. We like working as a team of IT providers instead because it’s a more collaborative and supportive environment, but has many of the same challenges, and interests. We are interested in anyone with similar experience, but open to other backgrounds and experience types also. Our office is at WeWork. It’s a nice spot. Some of our clients are also at WeWork or other coworking spaces. We’re located on South Bank as it’s an easy trip to our client locations in the West End or tech city. REQUIREMENTS You must: Currently use macOS as your primary environment Have a good understanding of both macOS and Windows Be supportive and helpful, using your powers for good and not for evil You should have experience in some of the following areas, and be confident that you have the aptitude to continue learning and progressing in all of them: macOS management with DEP, MDM, Munki and JumpCloud Windows Server, in particular Active Directory, RRAS and NPS, and file services NinjaRMM, TeamViewer and WebRoot Office 365 (including standalone, hybrid and AD synced) G-Suite (including Basic, Business and Enterprise) Amazon AWS including VPCs, site to site VPNs, Transit Gateways, security groups IP networking (IPv4 only, generally), using UniFi network equipment Qualifications and Background: You don’t need a degree You do need to have relevant experience in IT in general and in macOS and Windows desktop support You do need to have good written and verbal communication You need to be London-based, or able to commute daily and reliably for an 0900 to 1730 day BENEFITS The salary for this role is £27,000 to £35,000 per year, depending on experience. Our company is small and informal, but professional. We are a supportive environment and look out for one another. We have good equipment (all provided) and a nice office. We finish at 17:30 sharp, and we don’t bother one another after hours. During desk-based work, you may work from home as much as you wish. During the working day, you may go to the gym or take any other activity for mental or physical health as you like. This is a full-time, permanent role. Our company has grown slowly and steadily and we expect it to continue doing just that.

Jul 26, 2019

Full time

We're growing, and need a macOS and Windows IT Technician to join our established central London team providing IT services to SMEs. We provide support for macOS and Windows fleets and networks, with Google Apps, Office 365 and SAAS services. We use Amazon AWS and Azure for cloud services, and UniFi for network equipment. We work across companies including fintech, consultancies, and marketing, advertising and PR agencies. Our clients are often small businesses that have grown rapidly. They want the flexibility they started off with — a neat fleet of MacBook Pros or ThinkPads, and G Suite or Office 365, and no internal network. But they need to get the hatches battened down, keep things simple as they grow, and address security needs. Our clients tend to be in West End, City or Shoreditch locations. We don’t work outside London (but we do provide remote / satellite support to people in various locations.) They all do businesses that are interesting in different ways – likely you’ll find yourself taking an interest in their business. Because we work with our clients on an ongoing basis, we can work to find the right technical answer and the right long-term answer. You’ll likely have a fixed site visit or two each week to a client that you get to know, where you act as their in-house IT person during your time on-site. The rest of the week, you might be taking help tickets, or out and about at other locations helping end users. Or, figuring out a better way of doing something – maybe automating a task that you find yourself or your colleagues having to do often. We are a flat team who work collaboratively and without a management overhead. You’ll have the ability to help decide how our team works, what technologies we use, and what the best way of doing things is. Most of us have a background as the IT manager in an agency or publishing environment. We like working as a team of IT providers instead because it’s a more collaborative and supportive environment, but has many of the same challenges, and interests. We are interested in anyone with similar experience, but open to other backgrounds and experience types also. Our office is at WeWork. It’s a nice spot. Some of our clients are also at WeWork or other coworking spaces. We’re located on South Bank as it’s an easy trip to our client locations in the West End or tech city. REQUIREMENTS You must: Currently use macOS as your primary environment Have a good understanding of both macOS and Windows Be supportive and helpful, using your powers for good and not for evil You should have experience in some of the following areas, and be confident that you have the aptitude to continue learning and progressing in all of them: macOS management with DEP, MDM, Munki and JumpCloud Windows Server, in particular Active Directory, RRAS and NPS, and file services NinjaRMM, TeamViewer and WebRoot Office 365 (including standalone, hybrid and AD synced) G-Suite (including Basic, Business and Enterprise) Amazon AWS including VPCs, site to site VPNs, Transit Gateways, security groups IP networking (IPv4 only, generally), using UniFi network equipment Qualifications and Background: You don’t need a degree You do need to have relevant experience in IT in general and in macOS and Windows desktop support You do need to have good written and verbal communication You need to be London-based, or able to commute daily and reliably for an 0900 to 1730 day BENEFITS The salary for this role is £27,000 to £35,000 per year, depending on experience. Our company is small and informal, but professional. We are a supportive environment and look out for one another. We have good equipment (all provided) and a nice office. We finish at 17:30 sharp, and we don’t bother one another after hours. During desk-based work, you may work from home as much as you wish. During the working day, you may go to the gym or take any other activity for mental or physical health as you like. This is a full-time, permanent role. Our company has grown slowly and steadily and we expect it to continue doing just that.

19 IT Support jobs