PiXL (Partners in Excellence) is a network of over 3000 schools across primary, secondary, sixth forms and alternative provisions in England, Northern Ireland and Wales. We work with schools to help give students of all ages a better future and brighter hope. We do this through working together to share best practice, raise educational standards and develop character in young people. Our aim is to help every leader and teacher we work with to feel valued, loved, encouraged and equipped so that together we can make a difference. We regularly meet together to launch strategies, resources and ideas and to focus on the leadership that makes change possible. We provide you with an associate who is there to help and support you and your school.
Our operational team is a vital part of our service providing efficient, around the clock, personal interaction with our schools. They are knowledgeable, committed, focused and engaged who feel part of the PiXL family and contribute significantly to its success.
Summary of the role
We are looking to appoint an PHP Full Stack Developer to join our small and very successful IT development team which is part of a larger Operations Team.
The role will include the following duties:
Working as a full stack developer on making modifications to existing systems and working on new development projects.
Assisting with system administration & architecture
Providing 2nd/3rd level support indirectly to our customers.
Providing IT support directly to internal teams
Occasional support at events which includes technical and customer facing roles at physical and digital events.
IT Information
All production environments are Linux based and you will require at least a basic understanding of Linux with an interest in developing this knowledge further. You may choose your desktop OS from Linux, MacOS or Windows.
We predominantly use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework (if you are used to React this isn’t to dissimilar) with some legacy use of JQuery and KnockOutJS. All code is under version control using Git.
The core values of PiXL are driven by:
Integrity
Kindness
Humility
Pursuit of excellence
Qualifications / Experience:
Minimum 2 years’ relevant work experience.
This is a unique position and opportunity. The successful candidate will be someone who can understand our principles, work ethic and attitude as well as fits in with the team. The environment you will be working in is very fast paced and action orientated.
Due to the wide range of frameworks and technologies used in any development environment an ability and desire to learn is just as important to us as any existing knowledge you may have of the technologies we currently use.
Other info:
Location: The office is based in Waterloo Station. Due to the Covid19 situation we are currently working from home. We will be reviewing future working arrangements and are open to discussions around the best working arrangement for you and the organisation.
Working hours: Flexibility over working hours is required, the core office hours are 8am – 4.30pm however the role does require you to be happy to check and reply to emails out of these hours.
Salary : Range from £40,000- £50,000 depending on experience (Grade D level)
Timeframe:
Closing date: 8th July. Interviews are planned for week commencing 13th July.
Jun 18, 2020
Full time
PiXL (Partners in Excellence) is a network of over 3000 schools across primary, secondary, sixth forms and alternative provisions in England, Northern Ireland and Wales. We work with schools to help give students of all ages a better future and brighter hope. We do this through working together to share best practice, raise educational standards and develop character in young people. Our aim is to help every leader and teacher we work with to feel valued, loved, encouraged and equipped so that together we can make a difference. We regularly meet together to launch strategies, resources and ideas and to focus on the leadership that makes change possible. We provide you with an associate who is there to help and support you and your school.
Our operational team is a vital part of our service providing efficient, around the clock, personal interaction with our schools. They are knowledgeable, committed, focused and engaged who feel part of the PiXL family and contribute significantly to its success.
Summary of the role
We are looking to appoint an PHP Full Stack Developer to join our small and very successful IT development team which is part of a larger Operations Team.
The role will include the following duties:
Working as a full stack developer on making modifications to existing systems and working on new development projects.
Assisting with system administration & architecture
Providing 2nd/3rd level support indirectly to our customers.
Providing IT support directly to internal teams
Occasional support at events which includes technical and customer facing roles at physical and digital events.
IT Information
All production environments are Linux based and you will require at least a basic understanding of Linux with an interest in developing this knowledge further. You may choose your desktop OS from Linux, MacOS or Windows.
We predominantly use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework (if you are used to React this isn’t to dissimilar) with some legacy use of JQuery and KnockOutJS. All code is under version control using Git.
The core values of PiXL are driven by:
Integrity
Kindness
Humility
Pursuit of excellence
Qualifications / Experience:
Minimum 2 years’ relevant work experience.
This is a unique position and opportunity. The successful candidate will be someone who can understand our principles, work ethic and attitude as well as fits in with the team. The environment you will be working in is very fast paced and action orientated.
Due to the wide range of frameworks and technologies used in any development environment an ability and desire to learn is just as important to us as any existing knowledge you may have of the technologies we currently use.
Other info:
Location: The office is based in Waterloo Station. Due to the Covid19 situation we are currently working from home. We will be reviewing future working arrangements and are open to discussions around the best working arrangement for you and the organisation.
Working hours: Flexibility over working hours is required, the core office hours are 8am – 4.30pm however the role does require you to be happy to check and reply to emails out of these hours.
Salary : Range from £40,000- £50,000 depending on experience (Grade D level)
Timeframe:
Closing date: 8th July. Interviews are planned for week commencing 13th July.
About Wiseserve/Computer Assistance
WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers.
Brief
Come and join an enigmatic team of support technicians who look after our client’s interests.
Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies.
We are looking for a like-minded applicant who is keen to show us what they can do!
Duties and Responsibilities
To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support.
Onsite visits to local clients suffering outages will be required.
Onsite visits to local clients to install and configure new infrastructure will be required.
Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical.
Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets.
To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours.
Selection criteria
We like to select candidates based around the ability to show strength in the following areas:
A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key.
Enthusiasm for sharing knowledge and working as part of a close-knit team.
An ability to sometimes work relatively independently within our busy IT team.
Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important.
A broad knowledge of current technology, systems architecture and software is desired.
An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after.
Desirable selection criteria
A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable;
Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful;
Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.
Jun 11, 2020
Full time
About Wiseserve/Computer Assistance
WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers.
Brief
Come and join an enigmatic team of support technicians who look after our client’s interests.
Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies.
We are looking for a like-minded applicant who is keen to show us what they can do!
Duties and Responsibilities
To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support.
Onsite visits to local clients suffering outages will be required.
Onsite visits to local clients to install and configure new infrastructure will be required.
Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical.
Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets.
To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours.
Selection criteria
We like to select candidates based around the ability to show strength in the following areas:
A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key.
Enthusiasm for sharing knowledge and working as part of a close-knit team.
An ability to sometimes work relatively independently within our busy IT team.
Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important.
A broad knowledge of current technology, systems architecture and software is desired.
An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after.
Desirable selection criteria
A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable;
Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful;
Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.
We are looking for an IT Analyst to work on digitization projects for a growing international business
MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products.
MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way.
Your main tasks will be:
Resolve first line technical issues and provide advice and guidance to staff.
Develop solutions using SharePoint, Power Automate, Office 365 and Business Central.
Knowledge of Power BI/SQL and reporting tools
Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise.
Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers.
Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair.
Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions.
Assist the IT Development Project Manager with Installation, configuration and testing of new IT software.
Ensure security best practices are followed and enforced.
Support staff with IT training and training material.
Ensure compliance with GDPR requirements, with a strong focus on cyber security.
Requirements & Qualifications:
Degree or equivalent experience
Experience working with SharePoint and Power BI essential
Experience with ZOHO products or similar CRM systems
Experience of using Office 365
Experience of building solutions using Power Automate Applications
Knowledge of O365 Admin Console and Administration tasks
Experience using Microsoft Business Central (end user or admin) an advantage
The ability to identify problems and escalate these problems to the appropriate persons when required.
Ability to work well on own initiative.
Flexibility to achieve business goals.
Ability to work well under pressure
Strong Organisational skills and ability to prioritise tasks.
Strong interpersonal, verbal and written communication skills
Your profile:
Structured, methodical and well-organised, strong organizational skills essential
Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner
A self starter, proactive ability to work on own initiative and planning
Flexible, able to adapt to changing circumstances and team-work spirit
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/ and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com
May 04, 2020
Full time
We are looking for an IT Analyst to work on digitization projects for a growing international business
MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products.
MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way.
Your main tasks will be:
Resolve first line technical issues and provide advice and guidance to staff.
Develop solutions using SharePoint, Power Automate, Office 365 and Business Central.
Knowledge of Power BI/SQL and reporting tools
Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise.
Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers.
Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair.
Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions.
Assist the IT Development Project Manager with Installation, configuration and testing of new IT software.
Ensure security best practices are followed and enforced.
Support staff with IT training and training material.
Ensure compliance with GDPR requirements, with a strong focus on cyber security.
Requirements & Qualifications:
Degree or equivalent experience
Experience working with SharePoint and Power BI essential
Experience with ZOHO products or similar CRM systems
Experience of using Office 365
Experience of building solutions using Power Automate Applications
Knowledge of O365 Admin Console and Administration tasks
Experience using Microsoft Business Central (end user or admin) an advantage
The ability to identify problems and escalate these problems to the appropriate persons when required.
Ability to work well on own initiative.
Flexibility to achieve business goals.
Ability to work well under pressure
Strong Organisational skills and ability to prioritise tasks.
Strong interpersonal, verbal and written communication skills
Your profile:
Structured, methodical and well-organised, strong organizational skills essential
Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner
A self starter, proactive ability to work on own initiative and planning
Flexible, able to adapt to changing circumstances and team-work spirit
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/ and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com
Progeny are currently entering an exciting phase of growth and succession, which has in turn lead to an investment in the expansion of the IT team. As Progeny becomes more technology driven, we are looking for an experienced IT Support Engineer to work collaboratively with the IT Manager and take responsibility for maintaining the Company’s IT network, serves and security systems.
Responsibilities & Accountabilities
Provide general hardware and software support to employees
Serve as a key point of contact for Progeny team members seeking technical assistance over the phone or in person
Undertake analysis, diagnosis and resolution of variety of problems ranging from straightforward to more complicated technical issues
Configure and install new IT equipment and software
Networking including AD/DNS + Group Policy
Qualities, skills & attributes
MS Server 2012 + beyond is essential
Proven experience using MS 365, SharePoint & Azure
Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Proven experience using MS Windows 7 + 10 is essential
Highly skilled MS Office suite user
Ability to travel and work in different offices as required
Team Benefits
Competitive salary
25 days holiday plus bank holidays
Birthday holiday & long service holidays
Paid volunteering day
Group Pension Scheme
Private Healthcare Scheme
Life Assurance Scheme
Apr 29, 2020
Full time
Progeny are currently entering an exciting phase of growth and succession, which has in turn lead to an investment in the expansion of the IT team. As Progeny becomes more technology driven, we are looking for an experienced IT Support Engineer to work collaboratively with the IT Manager and take responsibility for maintaining the Company’s IT network, serves and security systems.
Responsibilities & Accountabilities
Provide general hardware and software support to employees
Serve as a key point of contact for Progeny team members seeking technical assistance over the phone or in person
Undertake analysis, diagnosis and resolution of variety of problems ranging from straightforward to more complicated technical issues
Configure and install new IT equipment and software
Networking including AD/DNS + Group Policy
Qualities, skills & attributes
MS Server 2012 + beyond is essential
Proven experience using MS 365, SharePoint & Azure
Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Proven experience using MS Windows 7 + 10 is essential
Highly skilled MS Office suite user
Ability to travel and work in different offices as required
Team Benefits
Competitive salary
25 days holiday plus bank holidays
Birthday holiday & long service holidays
Paid volunteering day
Group Pension Scheme
Private Healthcare Scheme
Life Assurance Scheme
Progeny are currently entering an exciting phase of growth and succession, which has in turn lead to an investment in the expansion of the IT team. As Progeny becomes more technology driven, we are looking for an experienced IT Support Engineer with knowledge of WebEx to work collaboratively with the IT Manager and take responsibility for maintaining the Company’s IT network, serves and security systems.
Responsibilities & Accountabilities
Support employees with WebEx meetings
Provide general hardware and software support to employees
Serve as a key point of contact for Progeny team members seeking technical assistance over the phone or in person
Undertake analysis, diagnosis and resolution of variety of problems ranging from straightforward to more complicated technical issues
Configure and install new IT equipment and software
Networking including AD/DNS + Group Policy
Qualities, skills & attributes
Knowledge and extensive experience using WebEx is essential
MS Server 2012 + beyond is essential
Proven experience using MS 365, SharePoint & Azure
Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Proven experience using MS Windows 7 + 10 is essential
Highly skilled MS Office suite user
Ability to travel and work in different offices as required
Team Benefits
Competitive salary
25 days holiday plus bank holidays
Birthday holiday & long service holidays
Paid volunteering day
Group Pension Scheme
Private Healthcare Scheme
Life Assurance Scheme
Apr 29, 2020
Full time
Progeny are currently entering an exciting phase of growth and succession, which has in turn lead to an investment in the expansion of the IT team. As Progeny becomes more technology driven, we are looking for an experienced IT Support Engineer with knowledge of WebEx to work collaboratively with the IT Manager and take responsibility for maintaining the Company’s IT network, serves and security systems.
Responsibilities & Accountabilities
Support employees with WebEx meetings
Provide general hardware and software support to employees
Serve as a key point of contact for Progeny team members seeking technical assistance over the phone or in person
Undertake analysis, diagnosis and resolution of variety of problems ranging from straightforward to more complicated technical issues
Configure and install new IT equipment and software
Networking including AD/DNS + Group Policy
Qualities, skills & attributes
Knowledge and extensive experience using WebEx is essential
MS Server 2012 + beyond is essential
Proven experience using MS 365, SharePoint & Azure
Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Proven experience using MS Windows 7 + 10 is essential
Highly skilled MS Office suite user
Ability to travel and work in different offices as required
Team Benefits
Competitive salary
25 days holiday plus bank holidays
Birthday holiday & long service holidays
Paid volunteering day
Group Pension Scheme
Private Healthcare Scheme
Life Assurance Scheme
Mathematical Institute, University of Oxford
Andrew Wiles Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG
Do you consider yourself a highly skilled systems administrator? Are you enthusiastic about working co-operatively as part of an expert team where quality of service, attention to detail, and a willingness to respond positively to new challenges are equally important? Do you have the ability to converse with users at all technical levels, and to respond systematically and methodically to problems even under pressure? Are you able to work well independently as well as part of a wider team?
If so, we would like to hear from you.
The Mathematical Institute, University of Oxford is looking for an experienced Senior Systems Administrator to join its friendly, dynamic and well established team, responsible for providing IT support for over 1,000 desktop users and a further 1,000 roving users within the department. Reporting to the Head of IT, your responsibilities will include providing day-to-day user support and maintaining excellent levels of service delivery, whilst also progressing longer-term projects and proactively contributing to the creation and evolution of departmental IT strategy. As a senior member of an IT team of seven, you will be expected to assist team members in developing existing skills, and to take the technical lead, where appropriate, on complex projects and system developments. The IT team are responsible for collectively supporting system security, upgrades and development, as well as providing general IT support in person and via an email support request tracking system.
This is a permanent position. Although advertised at Grade 8, the department would be willing to consider candidates at Grade 7 (£32,817 - £40,322 p.a.) with potential but less experience who are seeking a development opportunity, for whom the responsibilities would be adjusted accordingly.
If you would like to have an informal conversation about the post, please contact Dr Waldemar Schlackow ( waldemar.schlackow@maths.ox.ac.uk ) or Dr Keith Gillow ( keith.gillow@maths.ox.ac.uk ). Informal queries about the application process should be directed to the Recruitment Co-ordinator, quoting the vacancy reference 145548.
Please note that candidates will be selected for interview based on their ability to meet the selection criteria as specified in the attached job description. You will be required to upload a supporting statement detailing how you meet each of these selection criteria, a curriculum vitae, and the names and contact details of two referees as part of your online application. In addition, applicants will be asked to complete a brief online test at their convenience within the week following the closing date.
The closing date for applications is 12.00 noon on Monday 23 March 2020. Interviews are anticipated to take place on Monday 20 April 2020.
Feb 21, 2020
Full time
Do you consider yourself a highly skilled systems administrator? Are you enthusiastic about working co-operatively as part of an expert team where quality of service, attention to detail, and a willingness to respond positively to new challenges are equally important? Do you have the ability to converse with users at all technical levels, and to respond systematically and methodically to problems even under pressure? Are you able to work well independently as well as part of a wider team?
If so, we would like to hear from you.
The Mathematical Institute, University of Oxford is looking for an experienced Senior Systems Administrator to join its friendly, dynamic and well established team, responsible for providing IT support for over 1,000 desktop users and a further 1,000 roving users within the department. Reporting to the Head of IT, your responsibilities will include providing day-to-day user support and maintaining excellent levels of service delivery, whilst also progressing longer-term projects and proactively contributing to the creation and evolution of departmental IT strategy. As a senior member of an IT team of seven, you will be expected to assist team members in developing existing skills, and to take the technical lead, where appropriate, on complex projects and system developments. The IT team are responsible for collectively supporting system security, upgrades and development, as well as providing general IT support in person and via an email support request tracking system.
This is a permanent position. Although advertised at Grade 8, the department would be willing to consider candidates at Grade 7 (£32,817 - £40,322 p.a.) with potential but less experience who are seeking a development opportunity, for whom the responsibilities would be adjusted accordingly.
If you would like to have an informal conversation about the post, please contact Dr Waldemar Schlackow ( waldemar.schlackow@maths.ox.ac.uk ) or Dr Keith Gillow ( keith.gillow@maths.ox.ac.uk ). Informal queries about the application process should be directed to the Recruitment Co-ordinator, quoting the vacancy reference 145548.
Please note that candidates will be selected for interview based on their ability to meet the selection criteria as specified in the attached job description. You will be required to upload a supporting statement detailing how you meet each of these selection criteria, a curriculum vitae, and the names and contact details of two referees as part of your online application. In addition, applicants will be asked to complete a brief online test at their convenience within the week following the closing date.
The closing date for applications is 12.00 noon on Monday 23 March 2020. Interviews are anticipated to take place on Monday 20 April 2020.
IT SUPPORT ENGINEER
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Feb 17, 2020
Full time
IT SUPPORT ENGINEER
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Full Time (37 hours per week)
Salary: £31,153 - £36,169 per annum
Location: Canary Wharf, London
Ref No: USL314
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer!
As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors.
You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below.
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk .
Closing Date: 26 January 2020, midnight
Interviews: TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Jan 02, 2020
Full time
Full Time (37 hours per week)
Salary: £31,153 - £36,169 per annum
Location: Canary Wharf, London
Ref No: USL314
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT Support Engineer!
As an IT Support Engineer you will be responsible for maintaining and improving the IT and AV provision at the University of Sunderland in London (UoSiL) that underpins the service delivery to students, staff and visitors.
You will have previous experience of working in a busy IT environment supporting customers with multiple technologies, alongside excellent attention to detail, analytical and communication skills. In addition you will have a demonstrable understanding of the importance of customer service skills in the context of the IT environment. For all IT-related essential and desirable criteria, please check the attached Job Description on the job vacancy page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our job vacancies page http://jobs.sunderland.ac.uk/USL314 or by clicking the apply button below.
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk .
Closing Date: 26 January 2020, midnight
Interviews: TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Full Time (37 hours per week for nominal purposes)
Salary: £36,961 - £44,352 per annum
Location: Canary Wharf, London
Ref No: USL312
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager!
As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University.
You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk
Closing Date: Sunday, 19 January 2020 at midnight
Interviews:TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Jan 02, 2020
Full time
Full Time (37 hours per week for nominal purposes)
Salary: £36,961 - £44,352 per annum
Location: Canary Wharf, London
Ref No: USL312
Would you like to work in a modern higher education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? If your answer is ‘yes’, we have an exciting opportunity for you to join us and experience it all for yourself by joining us as an IT and Systems Manager!
As the IT and Systems Manager, you will be responsible for the operations of two very important teams: IT and Business Support Services. It’ll be within your scope to make sure that the services are efficient and suitable for our staff and students’ needs. You will use your leadership and management skills to develop your staff and services and to work in partnership with others across the University.
You will have demonstrable experience of working within a formal ICT service delivery environment, ideally within higher education as well as experience in managing and developing an effective team in a complex environment. In addition, you will have strong technical competence, excellent analytical and troubleshooting skills as well as a proven understanding of, and commitment to, the delivery of effective customer service. For all IT-related essential and desirable criteria, please check the Job Description attached to the vacancy on our jobs page.
At the University of Sunderland in London, we offer you a unique opportunity to work with friendly and dedicated people and to have a real invaluable impact on our students’ learning experience and upon our success. We also offer you our commitment to training and development, a generous annual leave provision and our location in Canary Wharf with many transport links for easy access.
If you’re interested, up for the challenge and want to know more, please go to our jobs vacancies page http://jobs.sunderland.ac.uk/USL312
For an informal conversation about the role, you can contact Wouter Bouwer, Assistant Head of Student Administration and Systems (IT and Systems) via email at wouter.bouwer@sunderland.ac.uk
Closing Date: Sunday, 19 January 2020 at midnight
Interviews:TBC
Please note that this role is not eligible for Tier 2 sponsorship in accordance with the Home Office Points Based Immigration System. Should you therefore require further information, please visit the Home Office website www.gov.uk
Job Purpose
You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs.
Key Responsibilities
Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy.
Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS.
Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications.
Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions.
Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support.
Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data.
Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data.
Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems.
Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements.
Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements.
Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers.
Provide second line helpdesk support to assist the IT team.
Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained.
Develop and maintain expertise in the Association’s software packages and applications.
Visit other Impact sites, as required, to provide IT support.
Provide support and training to staff in the use of Impact’s computer systems.
Participate in cross-functional working groups and reviews.
Develop and maintain an awareness of computer procedures throughout the Association.
Jun 14, 2019
Full time
Job Purpose
You will take the day-to-day lead on all our business systems including Finance, HR, and Housing Management, working closely with the IT Team and key stakeholders from across the organisation to design, develop and maintain systems ensuring effective service delivery that meets our organisational needs.
Key Responsibilities
Day to day management of the association’s SQL database systems including monitoring, performance, backup and maintenance, report writing and fault remedy.
Lead on the design, scoping and development of data reporting through the use of Microsoft SSRS & SSIS.
Assist the IT Manager in the service delivery of business system data and analysis including advising on industry best practice, data security, integrity and optimising performance, and provide approval on database design functional specifications.
Accountable for the definition, design, implementation and continuous improvement of pro-active monitoring and alerting of thresholds in database efficiency and performance, and as required, undertaking remedial actions.
Control and monitor user access to the database, monitoring and optimising the performance of the database, planning for backup and recovery of database information, maintaining archived data, backing up and restoring databases and contacting database vendor for technical support.
Creating complex query definitions and data driven subscriptions that allow data to be extracted and communicated in a controlled and secure manner and guide technical colleagues as required on best practice/how to input and extract data.
Adhere to Data Architecture and Information Security controls thereby sustaining the security and integrity of the data.
Day to day management of the associations housing management and finance accounting system, and HR software ensuing optimal performance, application of updates/software fixes and maintenance of integration with other business systems.
Ensure that all information security requirements, including data protection, are met in accordance with the association’s policies, procedures and statutory requirements.
Ensure that health and safety requirements are met in accordance with the association’s policies, procedures and statutory requirements.
Diagnose, research and identify solutions with the support of the other IT members and third party software, hardware and network providers.
Provide second line helpdesk support to assist the IT team.
Develop and maintain administrative processes and systems with regard to the IT systems ensuring that records and documentation is accurately maintained.
Develop and maintain expertise in the Association’s software packages and applications.
Visit other Impact sites, as required, to provide IT support.
Provide support and training to staff in the use of Impact’s computer systems.
Participate in cross-functional working groups and reviews.
Develop and maintain an awareness of computer procedures throughout the Association.
Orlight
Victor Way, Colney Street, St Albans AL2 2FL, UK
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Jun 10, 2019
Full time
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND?
Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization.
Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support.
Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include:
Installation, maintenance, and monitoring of physical and virtual Linux systems
Maintenance of filesystems and storage infrastructure
Upgrades, maintenance and configuration of an OMERO system
REQUIREMENTS
Excellent troubleshooting skills
Experience dealing with end users and customer support
Experience with Linux based operating systems (CentOS/RHEL/Ubuntu)
Experience with configuration management (Ansible/Puppet/Salt)
Experience with virtualization and container technologies (VMware/Xen/KVM/Docker)
PLUSES
Experience with scientific applications
Experience with OMERO
Experience with source code control systems (Git, Subversion, CVS, etc.)
INTERESTED IN JOINING US?
This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com
Jun 06, 2019
Full time
ARE YOU A BUDDING LINUX GURU WITH A STRONG CUSTOMER FOCUSED BACKGROUND?
Glencoe Software delivers innovative, scalable, easy-to-use scientific image data solutions for its clients. We make the viewing, sharing, analysis and management of large sets of images and metadata easy and accessible to everyone in your team or organization.
Glencoe’s products are utilized in several world-leading academic labs, biotechs, pharmas, and CROs. We also enable data publication for some of the largest publishers in the world. We combine world-beating technology and expertise with dedicated, reliable customer support.
Glencoe operates worldwide and is now looking for vibrant, thoughtful and motivated Systems Administrator based in the UK to setup and administer OMERO installations for new projects in Digital Pathology and elsewhere. Responsibilities include:
Installation, maintenance, and monitoring of physical and virtual Linux systems
Maintenance of filesystems and storage infrastructure
Upgrades, maintenance and configuration of an OMERO system
REQUIREMENTS
Excellent troubleshooting skills
Experience dealing with end users and customer support
Experience with Linux based operating systems (CentOS/RHEL/Ubuntu)
Experience with configuration management (Ansible/Puppet/Salt)
Experience with virtualization and container technologies (VMware/Xen/KVM/Docker)
PLUSES
Experience with scientific applications
Experience with OMERO
Experience with source code control systems (Git, Subversion, CVS, etc.)
INTERESTED IN JOINING US?
This position is for staff based in the UK only and is available immediately. Remote working is possible for the right individual. Show us the goods by sending your CV to jobs@glencoesoftware.com
Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office.
Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company?
If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you.
Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in:
Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate
Creating user accounts in Exchange and Active Directory
Supporting Cisco phone system and mobile telephony
Updating IT records and documentation
Configuration of IT equipment, laptop builds and updates
Ordering of software and equipment as required and liaising with suppliers
Asset management – recording details of equipment and software licences issued
Providing project support to the wider IT team
The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service.
This is a full time role, 35 hours per week. Some travel to all Turley offices will be required.
Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus.
If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary.
No agency interest please.
The successful candidate must have permission to work in the UK by the start of their employment.
May 04, 2019
Full time
Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office.
Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company?
If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you.
Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in:
Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate
Creating user accounts in Exchange and Active Directory
Supporting Cisco phone system and mobile telephony
Updating IT records and documentation
Configuration of IT equipment, laptop builds and updates
Ordering of software and equipment as required and liaising with suppliers
Asset management – recording details of equipment and software licences issued
Providing project support to the wider IT team
The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service.
This is a full time role, 35 hours per week. Some travel to all Turley offices will be required.
Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus.
If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary.
No agency interest please.
The successful candidate must have permission to work in the UK by the start of their employment.
We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members.
Role requirements
The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment.
The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation.
Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver.
The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues.
Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description.
Further Information
The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates.
ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.
Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.
May 03, 2019
Full time
We have an excellent opportunity for a reliable, self-motivated individual with a desire to learn, to join our Operations team as IT Assistant. The IT Assistant will be acting as the first point of contact for all IT queries, providing staff with training and IT support. In this role, you will be working to ensure staff have a well-functioning IT environment, working closely with the IT manager and other IT team members.
Role requirements
The successful candidate will be familiar with providing IT support in a professional, ideally not-for-profit, or legal environment.
The individual will need a professional and friendly manner and be able to establish good working relationships within the team and with colleagues throughout the organisation.
Highly organised, efficient and able to handle a number of competing priorities, the successful candidate will need to be proactive, experienced at trouble shooting and an analytical problem solver.
The successful candidate will have excellent written and verbal skills in English, and will be committed to environmental issues.
Candidates are reminded to identify and specify how their skills and experience meet the essential competencies listed in the job description.
Further Information
The closing date is Friday 31 May at 23:59 but we may arrange interviews in the interim with suitable candidates.
ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.
Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.
Valuation Tribunal Service
Leman Street, London E1 8EU, UK
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
Feb 20, 2019
Full time
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
2nd Line Support - £25K - Brighton Role : 2nd Line Support Location : Brighton Salary : £20,000 - £25,000 *** Interviewing Immediately - Apply Now *** Are you looking for a new job role in a very accessible area of Brighton with great opportunities and room to develop? This award-winning MSP have been providing expert IT solutions in the market for over 20 years. Now, they are looking for a new 2nd Line Support to deal with their installations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware, and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 1st Line Engineers. This company offers plenty of training and can guarantee the progression you deserve. They have a substantial budget for external training courses and certifications in Microsoft and many other technologies. They have quality-oriented approach, this could well be the perfect fit you've been searching for. Benefits: - ** Competitive Salary - up to £25K ** 25 days holiday + Bank Holidays ** Paid for certifications We are looking for someone with the following skills: - ** Windows Server 2016 ** Office 365 ** Network - DNS / DHCP / TCP/IP ** Windows 7/8/10 ** Hyper-V Desirable: - ** Azure ** MSP Background APPLY OR SEND YOUR CV DIRECT TO - Sean (.) obrien intechnologygroup (.) com This role would be suitable for: Helpdesk Support, Application Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Software Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 09, 2020
Full time
2nd Line Support - £25K - Brighton Role : 2nd Line Support Location : Brighton Salary : £20,000 - £25,000 *** Interviewing Immediately - Apply Now *** Are you looking for a new job role in a very accessible area of Brighton with great opportunities and room to develop? This award-winning MSP have been providing expert IT solutions in the market for over 20 years. Now, they are looking for a new 2nd Line Support to deal with their installations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware, and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 1st Line Engineers. This company offers plenty of training and can guarantee the progression you deserve. They have a substantial budget for external training courses and certifications in Microsoft and many other technologies. They have quality-oriented approach, this could well be the perfect fit you've been searching for. Benefits: - ** Competitive Salary - up to £25K ** 25 days holiday + Bank Holidays ** Paid for certifications We are looking for someone with the following skills: - ** Windows Server 2016 ** Office 365 ** Network - DNS / DHCP / TCP/IP ** Windows 7/8/10 ** Hyper-V Desirable: - ** Azure ** MSP Background APPLY OR SEND YOUR CV DIRECT TO - Sean (.) obrien intechnologygroup (.) com This role would be suitable for: Helpdesk Support, Application Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Software Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Fareham, Hampshire
Telecoms Hardware Engineer / Projects Engineer Telecoms Industry experience required £23,000 - £28,000 Hampshire; Commutable from Southampton, Fareham, Portsmouth Experienced in Telecoms Hardware Support? Keen to build a career in Telecoms Project Management? Read on.. An exciting new opportunity has arisen for a Telecoms Hardware Engineer / Projects Engineer to join a market leading Telecoms company during a time of growth. As it is a growing company, the role offers much scope for progression and the opportunity to work as part of an established team. The Role This role is based within the Projects Team, meaning the successful candidate will be working closely with, and supporting Project Managers and Co-ordinators by: Configuring, building, and installing new Telecoms / Telco hardware for Customer projects and the department overall. Acting as the Key point of contact for all hardware issues and queries in the Service Delivery Department Working to strict build and delivery timelines to ensure projects remain within defined parameters The Projects team work across a high number of projects at any given time, therefore requires somebody with drive, who can prioritise amongst competing tasks and effectively deliver results. This role is ideal for somebody who knows their way around Telecoms and would be interested in progressing their career further moving, potentially moving into Project Co-ordinator / Project Manager roles in the future. Requirements: Experience within Telecoms and IT support Strong Networking Knowledge - LAN, WAN, VLAN, VPN, DNS Ability to configure switches, wireless access points and routers Experience with phone systems - hosted and on-premise PC builds and installations Exposure to Office 365 Desirables: Relevant Computing Certification ITIL Prince 2 This is an excellent opportunity for a Telecoms Hardware Engineer / Projects Engineer those looking to join a successful company during a period of vast growth; in a role which offers excellent scope for progression. Apply through the advert or email your CV direct to
Jul 09, 2020
Full time
Telecoms Hardware Engineer / Projects Engineer Telecoms Industry experience required £23,000 - £28,000 Hampshire; Commutable from Southampton, Fareham, Portsmouth Experienced in Telecoms Hardware Support? Keen to build a career in Telecoms Project Management? Read on.. An exciting new opportunity has arisen for a Telecoms Hardware Engineer / Projects Engineer to join a market leading Telecoms company during a time of growth. As it is a growing company, the role offers much scope for progression and the opportunity to work as part of an established team. The Role This role is based within the Projects Team, meaning the successful candidate will be working closely with, and supporting Project Managers and Co-ordinators by: Configuring, building, and installing new Telecoms / Telco hardware for Customer projects and the department overall. Acting as the Key point of contact for all hardware issues and queries in the Service Delivery Department Working to strict build and delivery timelines to ensure projects remain within defined parameters The Projects team work across a high number of projects at any given time, therefore requires somebody with drive, who can prioritise amongst competing tasks and effectively deliver results. This role is ideal for somebody who knows their way around Telecoms and would be interested in progressing their career further moving, potentially moving into Project Co-ordinator / Project Manager roles in the future. Requirements: Experience within Telecoms and IT support Strong Networking Knowledge - LAN, WAN, VLAN, VPN, DNS Ability to configure switches, wireless access points and routers Experience with phone systems - hosted and on-premise PC builds and installations Exposure to Office 365 Desirables: Relevant Computing Certification ITIL Prince 2 This is an excellent opportunity for a Telecoms Hardware Engineer / Projects Engineer those looking to join a successful company during a period of vast growth; in a role which offers excellent scope for progression. Apply through the advert or email your CV direct to
Pektron Group Ltd is searching for an Embedded Software Engineer who will be responsible for writing software for a range of bespoke products. Our team:Our Engineering attitude is confident and "can do" and with solid research and a lot of intuition we nearly always succeed. Nearly all of our code is written in C, mainly because it's the most widely available language for the variety of 8, 16, 32 bit micros we use on our boards and we're good at it! We pride ourselves on efficient reliable software and we mix our hardware and software teams together so that we can get the most out of our micros and we get it right first time. All of our code is collaboratively developed with our peers, so you get to learn from the people that know that technology best. We are geeks and proud! We love engineering and our lunchtime conversations are made up of 3D printing, power generation, hyper cars (we sometimes get to play with these), electric vehicles (we've worked on some of these too) and any other areas of science and technology. Last year we started developing our Application code using model based design using the Matlab toolchain, allowing us to spend less time on coding and more time thinking about good quality architecture and design and let the tools (when driven correctly) do the coding! Obviously, there's always plenty of code to be written and we continue to do low and middle level software the traditional way. You:You will be a highly motivated and self-managing Embedded Software Engineer with preferably the experience of working in a customer facing, commercial environment. You will have a highly developed, structured approach to design and the ability to compose a design rationale, along with good technical writing skills and a willingness to work within our collaboratively developed software design ethics and style. The role:You will be working within the Software Development Team which is part a multi-disciplined engineering team, consisting of Mechanical, Electronic and Firmware Engineers (approx. 60 in total). New business is primarily focussed in the high performance and luxury car markets; however Pektron designs and manufactures a wide range of products for Gas, Automotive, Safety and Consumer industries. You will have the opportunity to write software for interesting and diverse projects as well as specify tools, requirements and drive the software discipline within the company, and to be involved in every aspect of the product lifecycle from quotation, concept, design, and validation through to manufacture. Recent projects include:Design and manufacture of advanced body control systems including passive keys and active suspension systems for high performance vehicles.Developing advanced instrument clusters, passive entry systems, body and chassis control systems for major OEM clients in the automotive, agricultural and construction sectors. Experience and skills required:Exceptional Fault Diagnosis and AnalysisEmbedded Programing in CVersion ControlStatic Analysis / Code MetricsMicroprocessors 8, 16 & 32 bitLow Level Drivers for External Hardware / CPU Peripherals or Embedded Application DevelopmentCommunication - Spoken/Written/Technical English must be of a minimum of IELTS 7 or SELT B1 Additional points that would be an advantage Knowledge of Real Time ControlExperience of Software Architecture and Detailed DesignAbility to travel freely (some customers are based in US / EU)Familiarity of working within MISRA C rulesWorking experience of AUTOSAR architecturePrograming: Windows/Linux, Visual Basic, C++, high level structured languagesSimple Electronic Design: Analogue / DigitalControl of Graphic DisplaysCommunications Protocols: Serial, CAN, LIN, Diagnostic, EthernetUse Vector Vehicle Networking Tools such as CANoe/CANalyserDesign / Modelling experience (For example: UML, Matlab, Simulink, Rhapsody or Targetlink)Experience of Graphics Processors & Driving TFT displaysKnowledge of CMMI / SPICE / ASPICE process frameworksPractical experience of working to ISO26262 ASIL-B or similar What's on offer: Competitive salaries, yearly pay review, 25 days holiday plus bank holidays, pension, free parking, BUPA healthcare, life Insurance, bike to work scheme, funding for professional training and further education plus support in attaining professional membership and paid membership fees, a 39 hour working week with flexible start and finish times (core hours 10-4). For candidates interested in relocating to the area we can assist with relocation costs and we are able to offer Tier 2 sponsorship for candidates who meet all our criteria. Location:We are based in Alfreton Road in Derby, easily commutable from the Derby area, Nottingham, Mansfield, Burton, Loughborough, Ashbourne and the Peak District and East Staffordshire.We have 5 modern, purpose built buildings at our Derby site including state of the art manufacturing facilities and a purpose built Engineering centre to house our Engineering team. Our facilities have been recognised as being one of the most modern and well equipped electronics design, development and manufacturing plants in Europe.If you are considering relocation, Derby has been rated as the best City in the UK for disposable income and Derbyshire is listed in the top 10 places to live in the UK. Pektron are one of the largest privately owned electronics manufacturers in the world with over 50 years' experience delivering bespoke electronics hardware and software solutions to blue-chip companies globally. We are innovators in our field and invest in the best people, processes and equipment to drive technological development and meet our customer's needs.At our HQ in Derby we employ 300 staff and operate Engineering, Manufacturing, Design, Testing, Quality and Support functions, whilst our Sales and Technology centre in Detroit supports our customers in the US. Our group of companies also includes Bee Lighting Ltd who were founded in 2006 and have developed into a leading supplier of design services to the Automotive Lighting Industry. Bee design & manufacture bespoke lighting solutions for some of the most prestigious OEM's from around the World, taking concepts from initial sketches through to full production designs. Their stylish lighting creations can be found on some of the world's leading automotive brands.Based in Redditch Bee employ 50 people, including highly skilled and imaginative Lighting specialists, Electronics Engineers, Design Engineers and Manufacturing staff plus administrative support functions...... click apply for full job details
Jul 09, 2020
Full time
Pektron Group Ltd is searching for an Embedded Software Engineer who will be responsible for writing software for a range of bespoke products. Our team:Our Engineering attitude is confident and "can do" and with solid research and a lot of intuition we nearly always succeed. Nearly all of our code is written in C, mainly because it's the most widely available language for the variety of 8, 16, 32 bit micros we use on our boards and we're good at it! We pride ourselves on efficient reliable software and we mix our hardware and software teams together so that we can get the most out of our micros and we get it right first time. All of our code is collaboratively developed with our peers, so you get to learn from the people that know that technology best. We are geeks and proud! We love engineering and our lunchtime conversations are made up of 3D printing, power generation, hyper cars (we sometimes get to play with these), electric vehicles (we've worked on some of these too) and any other areas of science and technology. Last year we started developing our Application code using model based design using the Matlab toolchain, allowing us to spend less time on coding and more time thinking about good quality architecture and design and let the tools (when driven correctly) do the coding! Obviously, there's always plenty of code to be written and we continue to do low and middle level software the traditional way. You:You will be a highly motivated and self-managing Embedded Software Engineer with preferably the experience of working in a customer facing, commercial environment. You will have a highly developed, structured approach to design and the ability to compose a design rationale, along with good technical writing skills and a willingness to work within our collaboratively developed software design ethics and style. The role:You will be working within the Software Development Team which is part a multi-disciplined engineering team, consisting of Mechanical, Electronic and Firmware Engineers (approx. 60 in total). New business is primarily focussed in the high performance and luxury car markets; however Pektron designs and manufactures a wide range of products for Gas, Automotive, Safety and Consumer industries. You will have the opportunity to write software for interesting and diverse projects as well as specify tools, requirements and drive the software discipline within the company, and to be involved in every aspect of the product lifecycle from quotation, concept, design, and validation through to manufacture. Recent projects include:Design and manufacture of advanced body control systems including passive keys and active suspension systems for high performance vehicles.Developing advanced instrument clusters, passive entry systems, body and chassis control systems for major OEM clients in the automotive, agricultural and construction sectors. Experience and skills required:Exceptional Fault Diagnosis and AnalysisEmbedded Programing in CVersion ControlStatic Analysis / Code MetricsMicroprocessors 8, 16 & 32 bitLow Level Drivers for External Hardware / CPU Peripherals or Embedded Application DevelopmentCommunication - Spoken/Written/Technical English must be of a minimum of IELTS 7 or SELT B1 Additional points that would be an advantage Knowledge of Real Time ControlExperience of Software Architecture and Detailed DesignAbility to travel freely (some customers are based in US / EU)Familiarity of working within MISRA C rulesWorking experience of AUTOSAR architecturePrograming: Windows/Linux, Visual Basic, C++, high level structured languagesSimple Electronic Design: Analogue / DigitalControl of Graphic DisplaysCommunications Protocols: Serial, CAN, LIN, Diagnostic, EthernetUse Vector Vehicle Networking Tools such as CANoe/CANalyserDesign / Modelling experience (For example: UML, Matlab, Simulink, Rhapsody or Targetlink)Experience of Graphics Processors & Driving TFT displaysKnowledge of CMMI / SPICE / ASPICE process frameworksPractical experience of working to ISO26262 ASIL-B or similar What's on offer: Competitive salaries, yearly pay review, 25 days holiday plus bank holidays, pension, free parking, BUPA healthcare, life Insurance, bike to work scheme, funding for professional training and further education plus support in attaining professional membership and paid membership fees, a 39 hour working week with flexible start and finish times (core hours 10-4). For candidates interested in relocating to the area we can assist with relocation costs and we are able to offer Tier 2 sponsorship for candidates who meet all our criteria. Location:We are based in Alfreton Road in Derby, easily commutable from the Derby area, Nottingham, Mansfield, Burton, Loughborough, Ashbourne and the Peak District and East Staffordshire.We have 5 modern, purpose built buildings at our Derby site including state of the art manufacturing facilities and a purpose built Engineering centre to house our Engineering team. Our facilities have been recognised as being one of the most modern and well equipped electronics design, development and manufacturing plants in Europe.If you are considering relocation, Derby has been rated as the best City in the UK for disposable income and Derbyshire is listed in the top 10 places to live in the UK. Pektron are one of the largest privately owned electronics manufacturers in the world with over 50 years' experience delivering bespoke electronics hardware and software solutions to blue-chip companies globally. We are innovators in our field and invest in the best people, processes and equipment to drive technological development and meet our customer's needs.At our HQ in Derby we employ 300 staff and operate Engineering, Manufacturing, Design, Testing, Quality and Support functions, whilst our Sales and Technology centre in Detroit supports our customers in the US. Our group of companies also includes Bee Lighting Ltd who were founded in 2006 and have developed into a leading supplier of design services to the Automotive Lighting Industry. Bee design & manufacture bespoke lighting solutions for some of the most prestigious OEM's from around the World, taking concepts from initial sketches through to full production designs. Their stylish lighting creations can be found on some of the world's leading automotive brands.Based in Redditch Bee employ 50 people, including highly skilled and imaginative Lighting specialists, Electronics Engineers, Design Engineers and Manufacturing staff plus administrative support functions...... click apply for full job details
IT Service Desk Engineer Do you enjoy working in IT Support but feel your skills are going unnoticed? Do you often see the more interesting work escalated to other team members? At Bridge Partners we can fast track your career by training you to deal with all levels of IT issues, ensuring your working day is varied and interesting. You will be constantly upskilling your technical ability whilst supporting some fantastic businesses who are doing some amazing things. IT Service Desk Engineer Responsibilities: • Work with various cloud service management tools including Azure Active Directory, Office365, SharePoint, Mimecast and other client specific applications. • Monitor and troubleshoot IT availability and performance issues and ensure any necessary action is taken using remote supporting tools. • Manage backup and disaster recovery systems and monitors, including Veeam, AvePoint, DFSR and Backup Assist. • Support the junior Service Desk team members as a point of escalation for IT troubleshooting. IT Service Desk Engineer Requirements: • Experience working within an IT helpdesk environment. • 2+ years' experience using Microsoft technologies for server and desktop support, working with Azure Active Directory and Office 365 management to support end-users. • Experience with VMware vSphere 6.5 infrastructure. • An aptitude for good customer service with a friendly and professional attitude. • A determined and positive problem-solving mindset motivated to see the challenge through to resolution. About Bridge Partners: Bridge Partners are widely regarded as Cambridge's leading supplier of outsourced IT support. We provide bespoke onsite & remote support to Start-ups and SME's in various sectors from biotechnology, life sciences & economics. We focus on long-term relationships that stay true to our values of clarity, partnership and quality. Location: Cambridge, CB4 0DL Job type: Full Time, Permanent Salary: £25,000 to £29,000 per annum Benefits: We're committed to your personal career growth and we'll provide you with opportunities to further your technical skills and progress within the business, profit share, BUPA health care & 5% contributory pension, 33 days holiday (including bank holidays), increasing every 2 years you work with us and a wide variety of company socials. You may have experience of the following: Service Desk Engineer, Associate Service Desk Engineer, IT Support, Telecoms Engineer, Telephony, Helpdesk Support, Systems Administrator, Network Engineer, Technical Support, Infrastructure Engineer, Contact Centre Solutions etc...... click apply for full job details
Jul 09, 2020
Full time
IT Service Desk Engineer Do you enjoy working in IT Support but feel your skills are going unnoticed? Do you often see the more interesting work escalated to other team members? At Bridge Partners we can fast track your career by training you to deal with all levels of IT issues, ensuring your working day is varied and interesting. You will be constantly upskilling your technical ability whilst supporting some fantastic businesses who are doing some amazing things. IT Service Desk Engineer Responsibilities: • Work with various cloud service management tools including Azure Active Directory, Office365, SharePoint, Mimecast and other client specific applications. • Monitor and troubleshoot IT availability and performance issues and ensure any necessary action is taken using remote supporting tools. • Manage backup and disaster recovery systems and monitors, including Veeam, AvePoint, DFSR and Backup Assist. • Support the junior Service Desk team members as a point of escalation for IT troubleshooting. IT Service Desk Engineer Requirements: • Experience working within an IT helpdesk environment. • 2+ years' experience using Microsoft technologies for server and desktop support, working with Azure Active Directory and Office 365 management to support end-users. • Experience with VMware vSphere 6.5 infrastructure. • An aptitude for good customer service with a friendly and professional attitude. • A determined and positive problem-solving mindset motivated to see the challenge through to resolution. About Bridge Partners: Bridge Partners are widely regarded as Cambridge's leading supplier of outsourced IT support. We provide bespoke onsite & remote support to Start-ups and SME's in various sectors from biotechnology, life sciences & economics. We focus on long-term relationships that stay true to our values of clarity, partnership and quality. Location: Cambridge, CB4 0DL Job type: Full Time, Permanent Salary: £25,000 to £29,000 per annum Benefits: We're committed to your personal career growth and we'll provide you with opportunities to further your technical skills and progress within the business, profit share, BUPA health care & 5% contributory pension, 33 days holiday (including bank holidays), increasing every 2 years you work with us and a wide variety of company socials. You may have experience of the following: Service Desk Engineer, Associate Service Desk Engineer, IT Support, Telecoms Engineer, Telephony, Helpdesk Support, Systems Administrator, Network Engineer, Technical Support, Infrastructure Engineer, Contact Centre Solutions etc...... click apply for full job details
Oracle Applications Support Engineer - 12 Month Contract Crawley Court, Winchester £Competitive Purpose of the Role This role requires functional and technical developer skills to support the daily maintenance of existing Oracle systems. You will participate, as a member of the IT ERP support team, in providing 2nd and 3rd line support to end users of Oracle Financials and finance-related applications and the environments used by the business. This will primarily include troubleshooting, maintenance and resolving issues, but may also include analysing and evaluating new requirements, developing, testing and delivering solutions, and the technical development of new functionality in support of legislative and business requirements. You will be required to: - Provide functional support to end users of Oracle Financials and related reporting systems. - Develop functional and technical solutions to fulfil business requirements. - Participate in the testing relating to change requests/system patches for finance applications. - Support the implementation of application, functional and setup approved changes. - Provide support to end users of Oracle Financials and finance-related applications used as part of their business processes. - Provide relevant user education/training required as part of the activity to resolve support calls. - Liaise closely with other IT groups/teams as necessary to ensure the resolution of support calls. - Produce and maintain system documentation based on key Oracle Aim deliverables. - Participate in activities relating to projects for Oracle Financials and those which impact and/or interface with finance applications. - Participate in the testing and UAT activities, including relevant user training, for projects. - Provide support to ensure that the necessary controls can be developed and implemented to ensure the integrity of finance systems and compliance with Arqiva policies. - Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation. - Maintain a secure working environment in line with the requirements of the Arqiva Security Policy in order to protect individuals, information and Arqiva assets. Key Skills & Essential Experience - At least 5 years' experience providing support for Oracle EBS (R12.1.3 or higher) modules in a corporate organisation. Extensive knowledge of Oracle modules/products, including: - General Ledger - Accounts Payable & Receivable - Cash Management - Procurement - Project Costing (PJC) - Project Billing (PJB) - SQL - PL/SQL - OA Framework (beneficial but not essential) - Oracle Workflow (beneficial but not essential) - Oracle Reports Builder (beneficial but not essential) - Knowledge and experience of developing and implementing bespoke Oracle based applications. - Experience of providing applications support in a financial environment. - Knowledge and experience of common IT applications in use in business. - Keen interest in understanding the use of applications functionality to deliver business process. - Ability to demonstrate a customer focus, with a genuine desire to help others. - Problem-solving and analytical skills. - Team player with a willingness to acquire and share knowledge. - Logical mind, with a methodical approach to work. At Arqiva, our vision is to be central to every vital connection in a world which depends on a continuous stream of information. Always. At the forefront of communications infrastructure and media services, we're the people who make connections happen in the digital world. Our values are about being ingenious, straightforward and collaborative, clearly and simply, to enable us to go that extra mile for our customers. If this describes you and your career aspirations, APPLY for this role by clicking on the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Other organisations may call this role Technical Support Engineer, Oracle Support Engineer, 3rd Line Support Engineer, Finance Application Support Engineer, Application Support Engineer, or IT Support Engineer...... click apply for full job details
Jul 09, 2020
Contractor
Oracle Applications Support Engineer - 12 Month Contract Crawley Court, Winchester £Competitive Purpose of the Role This role requires functional and technical developer skills to support the daily maintenance of existing Oracle systems. You will participate, as a member of the IT ERP support team, in providing 2nd and 3rd line support to end users of Oracle Financials and finance-related applications and the environments used by the business. This will primarily include troubleshooting, maintenance and resolving issues, but may also include analysing and evaluating new requirements, developing, testing and delivering solutions, and the technical development of new functionality in support of legislative and business requirements. You will be required to: - Provide functional support to end users of Oracle Financials and related reporting systems. - Develop functional and technical solutions to fulfil business requirements. - Participate in the testing relating to change requests/system patches for finance applications. - Support the implementation of application, functional and setup approved changes. - Provide support to end users of Oracle Financials and finance-related applications used as part of their business processes. - Provide relevant user education/training required as part of the activity to resolve support calls. - Liaise closely with other IT groups/teams as necessary to ensure the resolution of support calls. - Produce and maintain system documentation based on key Oracle Aim deliverables. - Participate in activities relating to projects for Oracle Financials and those which impact and/or interface with finance applications. - Participate in the testing and UAT activities, including relevant user training, for projects. - Provide support to ensure that the necessary controls can be developed and implemented to ensure the integrity of finance systems and compliance with Arqiva policies. - Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation. - Maintain a secure working environment in line with the requirements of the Arqiva Security Policy in order to protect individuals, information and Arqiva assets. Key Skills & Essential Experience - At least 5 years' experience providing support for Oracle EBS (R12.1.3 or higher) modules in a corporate organisation. Extensive knowledge of Oracle modules/products, including: - General Ledger - Accounts Payable & Receivable - Cash Management - Procurement - Project Costing (PJC) - Project Billing (PJB) - SQL - PL/SQL - OA Framework (beneficial but not essential) - Oracle Workflow (beneficial but not essential) - Oracle Reports Builder (beneficial but not essential) - Knowledge and experience of developing and implementing bespoke Oracle based applications. - Experience of providing applications support in a financial environment. - Knowledge and experience of common IT applications in use in business. - Keen interest in understanding the use of applications functionality to deliver business process. - Ability to demonstrate a customer focus, with a genuine desire to help others. - Problem-solving and analytical skills. - Team player with a willingness to acquire and share knowledge. - Logical mind, with a methodical approach to work. At Arqiva, our vision is to be central to every vital connection in a world which depends on a continuous stream of information. Always. At the forefront of communications infrastructure and media services, we're the people who make connections happen in the digital world. Our values are about being ingenious, straightforward and collaborative, clearly and simply, to enable us to go that extra mile for our customers. If this describes you and your career aspirations, APPLY for this role by clicking on the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Other organisations may call this role Technical Support Engineer, Oracle Support Engineer, 3rd Line Support Engineer, Finance Application Support Engineer, Application Support Engineer, or IT Support Engineer...... click apply for full job details
IT Support Analyst required by market leading organisation based in Stroud. The IT Support Analyst will be providing 1 st and 2 nd line support across a Microsoft based environment along with our clients internal applications. The successful application will need to be a self-starter, highly motivated and have the ability to hit the ground running. Responsibilities: Run start-of-day checks on IT systems to ensure correct operation and escalate any problems Communicating clearly and promptly with status updates Ensure the smooth administration of core IT processes (such as asset management, mobile phone allocations and similar) Contribute to the ongoing documentation and reporting for platforms Attend to IT technical tasks, such as setting up accounts, installing software, trouble-shooting PC hardware, software and RDTs Escalate calls to 3 rd Parties or other Internal staff. Assist in Project Related Tasks. Remote support of sites with some travel. Be part of a monthly on call rota for basic out of hours support and escalation Essential Skills and Experience Excellent technical skills Desktop and Laptop Hardware Good knowledge of Microsoft Windows and Office applications (Windows 10, Office365) Ability to learn quickly and adapt to the challenges of each day A keen eye for detail and strong process-based troubleshooting skills Basic networking Active Directory Ability to learn quickly and adapt to the challenges of each day A keen eye for detail and strong process-based troubleshooting skills Desirable Skills and Experience Experience working remotely Full UK driving license Own transport This fantastic roles comes with a basic salary of between £18-22k and is accompanied with a benefits package which includes a pension, 20 days holiday (+ Bank Holidays), sick/holiday pay and a discount/rewards scheme...... click apply for full job details
Jul 09, 2020
Full time
IT Support Analyst required by market leading organisation based in Stroud. The IT Support Analyst will be providing 1 st and 2 nd line support across a Microsoft based environment along with our clients internal applications. The successful application will need to be a self-starter, highly motivated and have the ability to hit the ground running. Responsibilities: Run start-of-day checks on IT systems to ensure correct operation and escalate any problems Communicating clearly and promptly with status updates Ensure the smooth administration of core IT processes (such as asset management, mobile phone allocations and similar) Contribute to the ongoing documentation and reporting for platforms Attend to IT technical tasks, such as setting up accounts, installing software, trouble-shooting PC hardware, software and RDTs Escalate calls to 3 rd Parties or other Internal staff. Assist in Project Related Tasks. Remote support of sites with some travel. Be part of a monthly on call rota for basic out of hours support and escalation Essential Skills and Experience Excellent technical skills Desktop and Laptop Hardware Good knowledge of Microsoft Windows and Office applications (Windows 10, Office365) Ability to learn quickly and adapt to the challenges of each day A keen eye for detail and strong process-based troubleshooting skills Basic networking Active Directory Ability to learn quickly and adapt to the challenges of each day A keen eye for detail and strong process-based troubleshooting skills Desirable Skills and Experience Experience working remotely Full UK driving license Own transport This fantastic roles comes with a basic salary of between £18-22k and is accompanied with a benefits package which includes a pension, 20 days holiday (+ Bank Holidays), sick/holiday pay and a discount/rewards scheme...... click apply for full job details
IT Support; Infrastructure; Windows Deployment AD HOC WORK SHIFTS AVAILABLE £13 PH LTD CO IMMEDIATE START PENDING CHECKS Your new company One of Europe's leading and fastest growing IT service providers has exciting opportunities to join them as a Windows Deployment Engineer based in the South West Your new role You will provide basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment. You will also provide basic desktop support, offering simple fixes and fixing known errors. What you'll need to succeed You will be hardware skilled and accredited through the appropriate core vendor training programs to provide desktop laptop and printer (non MFD) break-fix support. Typically, you will also provide software installations and configuration in an existing desktop infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. (Roll out of windows 10, Data transfer, Dell server experience) What you'll get in return Working for a reputable company in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co...... click apply for full job details
Jul 09, 2020
Full time
IT Support; Infrastructure; Windows Deployment AD HOC WORK SHIFTS AVAILABLE £13 PH LTD CO IMMEDIATE START PENDING CHECKS Your new company One of Europe's leading and fastest growing IT service providers has exciting opportunities to join them as a Windows Deployment Engineer based in the South West Your new role You will provide basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment. You will also provide basic desktop support, offering simple fixes and fixing known errors. What you'll need to succeed You will be hardware skilled and accredited through the appropriate core vendor training programs to provide desktop laptop and printer (non MFD) break-fix support. Typically, you will also provide software installations and configuration in an existing desktop infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. (Roll out of windows 10, Data transfer, Dell server experience) What you'll get in return Working for a reputable company in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co...... click apply for full job details
Our client is a leading provider of IT infrastructure and end-to-end managed services across all verticals with a specialist solution for Retail. Their specialist skills and knowledge are based around core infrastructure, extending to disparate environments requiring remote implementation and support. This critical role will be working onsite at an independent data centre in Corsham, Wiltshire. Due to the continued growth, the Networks Engineer will provide onsite support and project assistance to support the rapidly growing environment, as the data centres add to their contracts with large UK businesses and the UK Government. About the IT / Networks Engineer job In this role you will work with multiple technology vendors and you must be keen to do so as well as having similar experience. As the team come across problems, where appropriate, the technology is being standardised and legacy technology replaced. You will work as part of a collaborative team as a Network Engineer on a 2nd / 3rd Line basis where your role will be split 80/20 between support and project work. More complex support queries are escalated from the onsite service desk team. A typical day may involve you undertaking the following responsibilities: Monitoring network performance (availability, utilization, throughput and latency), responding to anomalies and alarms to continuously improve network availability and stability Providing resolution to network queries escalated rom the service desk team such as hardware related faults, bandwidth monitoring, and general network troubleshooting Configure, manage and maintain network environments spanning different vendor technologies Assist with onsite project based installation and deployment work, new equipment & systems as required Help define and adhere to network policies and procedures, including change control processes and governance, within our clients organisation Utilising skills and knowledge to assist onsite service desk with case resolution, monitoring technical escalations Meeting set KPI's About you: We are seeking someone from a focused network background with strong experience with routing and switching who can be flexible and a strong team player. support and project work. More complex support queries are escalated from the onsite service desk team. Experience with network security and design is beneficial as you will support the network architect with your knowledge of our client's infrastructure. Similarly, experience with MPLS, WAN and VPN is highly desirable along with CCNA/CCNP (or similar) certification. Essential technical skills, experience and qualifications include: Cisco CCNA/CCNP or similar experience Remote Access (Cisco ASA / AnyConnect) and site to site VPN configuration experience Zone based firewall knowledge including firewall administration and troubleshooting (SonicWall) Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF) Experience of network monitoring platforms such as PRTG and/or Auvik Excellent layer 2 troubleshooting skills Desirable skills include: Experience with industrial switching (Moxa) Experience with Cisco DNA Center Why you should consider this Networks Engineer job: We see this very much as a fantastic opportunity to join a growing, fresh, and vibrant company with a great foundation and even bigger plans for the future. In return for your contributions, and in addition to your salary, we'll reward you with up to 10% annual performance related bonus, private health care, 4.5% matched company contribution pension, death in service cover. How to apply for the IT Networks Engineer j ob If you have the skills and experience required for this IT Networks Engineer / 3rd Line Support job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have. You must be eligible to work in the UK Keywords include: Cloud Infrastructure IT Support Engineer, Technical Specialist, service transition manager, service design architect, infrastructure specialist, Microsoft Modern Engineer, cloud infrastructure engineer, cloud architect, service desk technician, network engineer, software engineer, system engineer, 3rd Line IT Engineer, 2nd line IT engineer...... click apply for full job details
Jul 09, 2020
Full time
Our client is a leading provider of IT infrastructure and end-to-end managed services across all verticals with a specialist solution for Retail. Their specialist skills and knowledge are based around core infrastructure, extending to disparate environments requiring remote implementation and support. This critical role will be working onsite at an independent data centre in Corsham, Wiltshire. Due to the continued growth, the Networks Engineer will provide onsite support and project assistance to support the rapidly growing environment, as the data centres add to their contracts with large UK businesses and the UK Government. About the IT / Networks Engineer job In this role you will work with multiple technology vendors and you must be keen to do so as well as having similar experience. As the team come across problems, where appropriate, the technology is being standardised and legacy technology replaced. You will work as part of a collaborative team as a Network Engineer on a 2nd / 3rd Line basis where your role will be split 80/20 between support and project work. More complex support queries are escalated from the onsite service desk team. A typical day may involve you undertaking the following responsibilities: Monitoring network performance (availability, utilization, throughput and latency), responding to anomalies and alarms to continuously improve network availability and stability Providing resolution to network queries escalated rom the service desk team such as hardware related faults, bandwidth monitoring, and general network troubleshooting Configure, manage and maintain network environments spanning different vendor technologies Assist with onsite project based installation and deployment work, new equipment & systems as required Help define and adhere to network policies and procedures, including change control processes and governance, within our clients organisation Utilising skills and knowledge to assist onsite service desk with case resolution, monitoring technical escalations Meeting set KPI's About you: We are seeking someone from a focused network background with strong experience with routing and switching who can be flexible and a strong team player. support and project work. More complex support queries are escalated from the onsite service desk team. Experience with network security and design is beneficial as you will support the network architect with your knowledge of our client's infrastructure. Similarly, experience with MPLS, WAN and VPN is highly desirable along with CCNA/CCNP (or similar) certification. Essential technical skills, experience and qualifications include: Cisco CCNA/CCNP or similar experience Remote Access (Cisco ASA / AnyConnect) and site to site VPN configuration experience Zone based firewall knowledge including firewall administration and troubleshooting (SonicWall) Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF) Experience of network monitoring platforms such as PRTG and/or Auvik Excellent layer 2 troubleshooting skills Desirable skills include: Experience with industrial switching (Moxa) Experience with Cisco DNA Center Why you should consider this Networks Engineer job: We see this very much as a fantastic opportunity to join a growing, fresh, and vibrant company with a great foundation and even bigger plans for the future. In return for your contributions, and in addition to your salary, we'll reward you with up to 10% annual performance related bonus, private health care, 4.5% matched company contribution pension, death in service cover. How to apply for the IT Networks Engineer j ob If you have the skills and experience required for this IT Networks Engineer / 3rd Line Support job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have. You must be eligible to work in the UK Keywords include: Cloud Infrastructure IT Support Engineer, Technical Specialist, service transition manager, service design architect, infrastructure specialist, Microsoft Modern Engineer, cloud infrastructure engineer, cloud architect, service desk technician, network engineer, software engineer, system engineer, 3rd Line IT Engineer, 2nd line IT engineer...... click apply for full job details
IT Support Technician Role: IT Support Technician Location: Ledbury, Herefordshire Salary: £26K DOE Due to company growth, my award-winning client is looking for an enthusiastic, driven IT Support Technician to join their existing technical team. This is a brilliant opportunity for a productive and highly organised IT Support Technician to join a company that puts you first! They offer excellent progression with a fun and diverse working environment. Reporting directly to the IT Infrastructure Manager and working within the infrastructure team, you are the first point of contact for IT-related queries. You will assist in the installation, troubleshooting, and maintenance of systems, configure, install, and maintain end-user software and hardware, and take an active role in technical projects. We are looking for someone with a minimum of 2-3 years' experience working within the IT sector, someone who likes a challenge and is highly productive, positive, and energetic. Skills : * Good understanding and experience using Windows Operating Systems * Understanding of network fundamentals * Hardware support and maintenance * Mobile Device Management * Windows Server 2 * Windows 10 * Desktop configuration * Experience using SQL databases * Excellent customer service skills * Full UK Driving Licence Interviews are taking place immediately, so if you are ready for a new challenge and you thrive in an entrepreneurial environment, then APPLY NOW! Alternatively, you can contact Kimberley Hulme on / / Kimberley . Co. uk
Jul 09, 2020
Full time
IT Support Technician Role: IT Support Technician Location: Ledbury, Herefordshire Salary: £26K DOE Due to company growth, my award-winning client is looking for an enthusiastic, driven IT Support Technician to join their existing technical team. This is a brilliant opportunity for a productive and highly organised IT Support Technician to join a company that puts you first! They offer excellent progression with a fun and diverse working environment. Reporting directly to the IT Infrastructure Manager and working within the infrastructure team, you are the first point of contact for IT-related queries. You will assist in the installation, troubleshooting, and maintenance of systems, configure, install, and maintain end-user software and hardware, and take an active role in technical projects. We are looking for someone with a minimum of 2-3 years' experience working within the IT sector, someone who likes a challenge and is highly productive, positive, and energetic. Skills : * Good understanding and experience using Windows Operating Systems * Understanding of network fundamentals * Hardware support and maintenance * Mobile Device Management * Windows Server 2 * Windows 10 * Desktop configuration * Experience using SQL databases * Excellent customer service skills * Full UK Driving Licence Interviews are taking place immediately, so if you are ready for a new challenge and you thrive in an entrepreneurial environment, then APPLY NOW! Alternatively, you can contact Kimberley Hulme on / / Kimberley . Co. uk
Senior IT Systems Engineer Near Leatherhead, Surrey Full time, permanent, salary £36,000 per annum Benefits include: 25 days' holiday, training, lunches provided in term time This an exceptional opportunity to work at one of the UK's leading and most prestigious independent schools. The purpose of the role is to deliver and support transformational ICT services throughout, providing staff, pupils and other stakeholders with an outstanding ICT experience. Working as the Senior IT Systems Engineer, you will be confident in your abilities to help others get the most from the ICT systems, with interpersonal skills to match your technical expertise. Key Responsibilities - Maintain IT systems to the highest standard, ensuring their security and availability are optimised - Ensure staff, pupils, parents and all stakeholders receive exceptional IT services and support - Provide the go-to 'face of ICT' for the school, dealing enthusiastically and promptly with requests and issues - Liaise with all 3rd party ICT companies to ensure that services meet the needs of the school - Oversee the provision and operation of Audio-Visual services and systems at the school - Meet all SLA measures for the ICT and AV services - Work closely with the Junior IT Support Engineer and supervise their daily activity Skills and Experience - A degree or equivalent, relevant CompTIA and Microsoft certifications are all highly desirable - Significant demonstrable experience in a user-facing ICT role - Education sector experience is desirable - Experience of running an ICT helpdesk - A broad range of technical skills and experience is desirable, to include servers, storage, networks and WiFi, end user devices, audio-visual services and much more About You You will be an optimistic, approachable and empathic person. You will have the technical and interpersonal skills to be the go-to person in the IT department. Nothing will be too much trouble and when you don't have instant answers, you will give reassurance that you will own the issue through to resolution. This role is as much about presenting a confident and enthusiastic persona as it being an excellent technical person. About the Organisation The school has 900 pupils and is located near Leatherhead in Surrey, on a large leafy campus with excellent facilities. The school has invested significantly in IT systems and facilities, utilising the latest Microsoft, DellEMC and Ruckus server and network technology as well as having embraced Microsoft Office365 and Microsoft Teams. They use state-of-the-art firewalls and cyber-security systems, including Cisco firewalls, iboss web filter, Impero monitoring and Splunk SIEM. Other systems in use include VMWare, Veeam backup and Recovery, Sophos Anti-Virus, 3CX VoIP telephony, PRTG network monitoring, Bodet bell and alert system and modern HD CCTV among others. The audio-visual facilities are outstanding, including a large LED video wall and professional audio system in the main school hall. The school have recently purchased the Planet eStream media platform. Our client is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). To apply for the role of Senior IT Systems Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Other organisations may call this role ICT Engineer, IT Support Engineer, ICT Support Engineer, Technical Support Engineer, or School IT Support Engineer...... click apply for full job details
Jul 09, 2020
Full time
Senior IT Systems Engineer Near Leatherhead, Surrey Full time, permanent, salary £36,000 per annum Benefits include: 25 days' holiday, training, lunches provided in term time This an exceptional opportunity to work at one of the UK's leading and most prestigious independent schools. The purpose of the role is to deliver and support transformational ICT services throughout, providing staff, pupils and other stakeholders with an outstanding ICT experience. Working as the Senior IT Systems Engineer, you will be confident in your abilities to help others get the most from the ICT systems, with interpersonal skills to match your technical expertise. Key Responsibilities - Maintain IT systems to the highest standard, ensuring their security and availability are optimised - Ensure staff, pupils, parents and all stakeholders receive exceptional IT services and support - Provide the go-to 'face of ICT' for the school, dealing enthusiastically and promptly with requests and issues - Liaise with all 3rd party ICT companies to ensure that services meet the needs of the school - Oversee the provision and operation of Audio-Visual services and systems at the school - Meet all SLA measures for the ICT and AV services - Work closely with the Junior IT Support Engineer and supervise their daily activity Skills and Experience - A degree or equivalent, relevant CompTIA and Microsoft certifications are all highly desirable - Significant demonstrable experience in a user-facing ICT role - Education sector experience is desirable - Experience of running an ICT helpdesk - A broad range of technical skills and experience is desirable, to include servers, storage, networks and WiFi, end user devices, audio-visual services and much more About You You will be an optimistic, approachable and empathic person. You will have the technical and interpersonal skills to be the go-to person in the IT department. Nothing will be too much trouble and when you don't have instant answers, you will give reassurance that you will own the issue through to resolution. This role is as much about presenting a confident and enthusiastic persona as it being an excellent technical person. About the Organisation The school has 900 pupils and is located near Leatherhead in Surrey, on a large leafy campus with excellent facilities. The school has invested significantly in IT systems and facilities, utilising the latest Microsoft, DellEMC and Ruckus server and network technology as well as having embraced Microsoft Office365 and Microsoft Teams. They use state-of-the-art firewalls and cyber-security systems, including Cisco firewalls, iboss web filter, Impero monitoring and Splunk SIEM. Other systems in use include VMWare, Veeam backup and Recovery, Sophos Anti-Virus, 3CX VoIP telephony, PRTG network monitoring, Bodet bell and alert system and modern HD CCTV among others. The audio-visual facilities are outstanding, including a large LED video wall and professional audio system in the main school hall. The school have recently purchased the Planet eStream media platform. Our client is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). To apply for the role of Senior IT Systems Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Other organisations may call this role ICT Engineer, IT Support Engineer, ICT Support Engineer, Technical Support Engineer, or School IT Support Engineer...... click apply for full job details
Are you an experienced IT support professional looking to take that next step? I am looking for an dedicated professional with around 5 years experience who can support systems and applications in a hybrid environment, utilising Microsoft Azure and on-premise infrastructure. My client utilise public cloud and private cloud, so this is a fantastic opportunity to gain more experience with these modern technologies. Key responsibilities: * Provide IT systems support - 50% . Assisting the System Manager - 25% . Provide user training and documentation - 10% . Undertake project duties - 15% Experience sought: Minimum GSCE English & Maths educated to BTEC/HND level. Ideally MCDST qualified or at least 5 years' experience in IT services/operations Any knowledge or previous experience in the following would be beneficial: . Microsoft Azure . Experience in deploying and supporting the Online suite of Office 365 applications . Excellent knowledge of building and deploying Key skills: * Verbal and written communication to impart and discuss technical detail with audiences having both specialist and non-specialist knowledge. . Good written and verbal communication with hardware and software suppliers. . Proactive communication of information to team members, Section Leader and HoD. . Providing training to end users when required. . A structured approach to problem solving. . Analysis of technical and business information and development of plans based on these inputs . Ability to assimilate information from multiple sources and to make sound decisions/recommendations, including making suggestions for improvements to IT services. . Ability to deliver against shorter term deadlines with variable notice periods . Working as part of a team. . Multi-tasking and ability to balance work priorities under pressure. . Ensure compliance against business management systems . Occasional out-of-hours planned maintenance of systems and software. If you would like to find out more and be considered for this role please apply online now! Suitable candidates will be contacted within 24 hours! Good luck!
Jul 09, 2020
Full time
Are you an experienced IT support professional looking to take that next step? I am looking for an dedicated professional with around 5 years experience who can support systems and applications in a hybrid environment, utilising Microsoft Azure and on-premise infrastructure. My client utilise public cloud and private cloud, so this is a fantastic opportunity to gain more experience with these modern technologies. Key responsibilities: * Provide IT systems support - 50% . Assisting the System Manager - 25% . Provide user training and documentation - 10% . Undertake project duties - 15% Experience sought: Minimum GSCE English & Maths educated to BTEC/HND level. Ideally MCDST qualified or at least 5 years' experience in IT services/operations Any knowledge or previous experience in the following would be beneficial: . Microsoft Azure . Experience in deploying and supporting the Online suite of Office 365 applications . Excellent knowledge of building and deploying Key skills: * Verbal and written communication to impart and discuss technical detail with audiences having both specialist and non-specialist knowledge. . Good written and verbal communication with hardware and software suppliers. . Proactive communication of information to team members, Section Leader and HoD. . Providing training to end users when required. . A structured approach to problem solving. . Analysis of technical and business information and development of plans based on these inputs . Ability to assimilate information from multiple sources and to make sound decisions/recommendations, including making suggestions for improvements to IT services. . Ability to deliver against shorter term deadlines with variable notice periods . Working as part of a team. . Multi-tasking and ability to balance work priorities under pressure. . Ensure compliance against business management systems . Occasional out-of-hours planned maintenance of systems and software. If you would like to find out more and be considered for this role please apply online now! Suitable candidates will be contacted within 24 hours! Good luck!
Chubb Systems, part of the Carrier global group of businesses, is currently recruiting for a Systems Support Engineer. The main goal of this role is to technical and system support to project and service teams in installation and configuration of electronic security systems and related sub-systems What can we offer you? Up to £24K + excellent benefits Company vehicle or cash allowance Experienced, dynamic and highly skilled leadership team 24 days holidays plus bank holidays, plus option to purchase additional days Generous pension scheme Free parking Fully funded study A central Benefits programme that offers a wide variety of discounts, soon to include Health & Wellbeing services Bravo Awards which recognise outstanding contributions from all employees and encourage excellence What will I be doing as a System Support Engineer? The installation and configuration of Security Applications on PC based systems Set-up, configuration and testing of security outstations and devices Configuration of associated network infrastructure and IT security devices Carry out software installations and system updates Provide hands-on and remote support to project and system engineers Configuration of acceptance test equipment and associated documentation Liaison with suppliers and clients in meeting project deliverables On Site commissioning/support activities as required by project and service demands. Ensure adherence to all Company Policies and Procedures. To be successful in this role you will: Experience and commissioning and support of integrated security systems (Electronic access control, Intruder detection and CCTV Surveillance) PC literate Experience of IT network setup and configuration Experience of latest Microsoft Windows Operating Systems Electronics experience Knowledge of PC and Microsoft Office software (must include Microsoft Word and Excel) More about us: Carrier make modern life possible by delivering ground breaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services. Chubb Systems provides sophisticated communication, security and surveillance systems for a number of Europe's leading organisations and specialises in large infrastructure projects. Our total solution includes unique design and in-house software development capabilities, integration, delivery and accreditation of bespoke systems to these customers with specialist security requirements. With a reputation for innovation and integrity, we are always looking for new ways to provide leading edge, peace of mind solutions to our customers. We welcome applications from talented System Support Engineers, IT Support, Software Support Engineer, Hardware Support Engineers who live within a commutable distance of Blackburn, Bolton, Bury, Preston, Wigan, Burnley, Manchester...... click apply for full job details
Jul 09, 2020
Full time
Chubb Systems, part of the Carrier global group of businesses, is currently recruiting for a Systems Support Engineer. The main goal of this role is to technical and system support to project and service teams in installation and configuration of electronic security systems and related sub-systems What can we offer you? Up to £24K + excellent benefits Company vehicle or cash allowance Experienced, dynamic and highly skilled leadership team 24 days holidays plus bank holidays, plus option to purchase additional days Generous pension scheme Free parking Fully funded study A central Benefits programme that offers a wide variety of discounts, soon to include Health & Wellbeing services Bravo Awards which recognise outstanding contributions from all employees and encourage excellence What will I be doing as a System Support Engineer? The installation and configuration of Security Applications on PC based systems Set-up, configuration and testing of security outstations and devices Configuration of associated network infrastructure and IT security devices Carry out software installations and system updates Provide hands-on and remote support to project and system engineers Configuration of acceptance test equipment and associated documentation Liaison with suppliers and clients in meeting project deliverables On Site commissioning/support activities as required by project and service demands. Ensure adherence to all Company Policies and Procedures. To be successful in this role you will: Experience and commissioning and support of integrated security systems (Electronic access control, Intruder detection and CCTV Surveillance) PC literate Experience of IT network setup and configuration Experience of latest Microsoft Windows Operating Systems Electronics experience Knowledge of PC and Microsoft Office software (must include Microsoft Word and Excel) More about us: Carrier make modern life possible by delivering ground breaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services. Chubb Systems provides sophisticated communication, security and surveillance systems for a number of Europe's leading organisations and specialises in large infrastructure projects. Our total solution includes unique design and in-house software development capabilities, integration, delivery and accreditation of bespoke systems to these customers with specialist security requirements. With a reputation for innovation and integrity, we are always looking for new ways to provide leading edge, peace of mind solutions to our customers. We welcome applications from talented System Support Engineers, IT Support, Software Support Engineer, Hardware Support Engineers who live within a commutable distance of Blackburn, Bolton, Bury, Preston, Wigan, Burnley, Manchester...... click apply for full job details
Service Desk Analyst/2 nd Line Support - Derby - £25,000 - £30,000 An opportunity has become available to join a Cloud and Virtualisation organisation based in Derby. This is a technical role that requires previous experience in a similar position. This organisation is looking for someone that shows an aptitude to learning new skills, shows a keen interest in technology and is looking to excel in this role. Key skills and experience: · Must have exposure to Citrix · Citrix technologies, e.g. Netscaler, XenDesktop and XenServer · Microsoft Windows 7/8.1/10 desktop environment · Active Directory · Answering calls and resolving tickets that come through · General IT Remote support · Carrying out in-house IT support for internal users as and when required · Networking knowledge covering LAN/vLAN/WAN technologies · Office 365 · Prepare and test hardware including laptops, desktop, tablets etc If you feel you have the relevant experience, please apply...... click apply for full job details
Jul 09, 2020
Full time
Service Desk Analyst/2 nd Line Support - Derby - £25,000 - £30,000 An opportunity has become available to join a Cloud and Virtualisation organisation based in Derby. This is a technical role that requires previous experience in a similar position. This organisation is looking for someone that shows an aptitude to learning new skills, shows a keen interest in technology and is looking to excel in this role. Key skills and experience: · Must have exposure to Citrix · Citrix technologies, e.g. Netscaler, XenDesktop and XenServer · Microsoft Windows 7/8.1/10 desktop environment · Active Directory · Answering calls and resolving tickets that come through · General IT Remote support · Carrying out in-house IT support for internal users as and when required · Networking knowledge covering LAN/vLAN/WAN technologies · Office 365 · Prepare and test hardware including laptops, desktop, tablets etc If you feel you have the relevant experience, please apply...... click apply for full job details
Your IT Apprenticeship in Altrincham delivered by NowSkills You will be working as an IT Apprentice based in Altrincham. As an IT Apprentice you will learn a range of new IT skills and tools. In your IT Apprenticeship you will be working a long side a team of skilled IT Engineers and work on the help-desk line to support clients with any first line technical issues which may include, email errors, hardware issues and so on. Your IT Apprenticeship responsibilities This is a paid learning employment opportunity to earn whilst you learn in an IT Apprenticeship. As an apprentice your duties will include: Diagnosing and repairing hardware, software and networking issues Build PC's and replace computer components Provide first-line IT support Learn how to use new IT tools Log tickets into the companies system Installing and upgrading anti-virus software Interested? This IT Apprenticeship's qualifying requirements Grades A-C in GCSE Maths & English Language (can include equivalent e.g. Functional Skills Level 2) Passion for IT and computers Eager to start your career as an IT Apprentice Extra Benefits Enjoy student discounts from technology to fashion 20% off the job training time Extra vendor qualifications IT Apprenticeship typical working hours Monday - Friday, 9.00am - 5.00pm (1 hour lunch break) What kind of training will you receive? Training will take place in our classroom locations, online and face to face with our mentors. Your employer's line manager will also support you and teach you skills. During your IT Apprenticeship, you will be assigned a supportive and well experienced tutor who will provide tasks and targets to you to help you obtain the best possible grade. Qualifications you will receive (varies with the employer's projects) Infrastructure Technician Level 3 (awarded by the Institute for Apprenticeships and Technical Education) MTA Networking Fundamentals CIW Internet Business Associate MTA Windows Server Administration Fundamentals City & Guilds Level 3 Award in Coding and Logic Future Prospects - Why an Infrastructure IT Apprenticeship? If you're a problem solver with a keen interest in IT an IT Apprenticeship could be the right choice for you! Below are just a few examples of the kind of roles you could head into after your IT Apprenticeship: Network Manager: £30,000 - £35,000 a year Infrastructure Assistant Manager: £29,000 a year Help-desk Team Leader - £21,500 a year Launch your career in IT and start your IT Support Apprenticeship - APPLY TODAY!..... click apply for full job details
Jul 09, 2020
Full time
Your IT Apprenticeship in Altrincham delivered by NowSkills You will be working as an IT Apprentice based in Altrincham. As an IT Apprentice you will learn a range of new IT skills and tools. In your IT Apprenticeship you will be working a long side a team of skilled IT Engineers and work on the help-desk line to support clients with any first line technical issues which may include, email errors, hardware issues and so on. Your IT Apprenticeship responsibilities This is a paid learning employment opportunity to earn whilst you learn in an IT Apprenticeship. As an apprentice your duties will include: Diagnosing and repairing hardware, software and networking issues Build PC's and replace computer components Provide first-line IT support Learn how to use new IT tools Log tickets into the companies system Installing and upgrading anti-virus software Interested? This IT Apprenticeship's qualifying requirements Grades A-C in GCSE Maths & English Language (can include equivalent e.g. Functional Skills Level 2) Passion for IT and computers Eager to start your career as an IT Apprentice Extra Benefits Enjoy student discounts from technology to fashion 20% off the job training time Extra vendor qualifications IT Apprenticeship typical working hours Monday - Friday, 9.00am - 5.00pm (1 hour lunch break) What kind of training will you receive? Training will take place in our classroom locations, online and face to face with our mentors. Your employer's line manager will also support you and teach you skills. During your IT Apprenticeship, you will be assigned a supportive and well experienced tutor who will provide tasks and targets to you to help you obtain the best possible grade. Qualifications you will receive (varies with the employer's projects) Infrastructure Technician Level 3 (awarded by the Institute for Apprenticeships and Technical Education) MTA Networking Fundamentals CIW Internet Business Associate MTA Windows Server Administration Fundamentals City & Guilds Level 3 Award in Coding and Logic Future Prospects - Why an Infrastructure IT Apprenticeship? If you're a problem solver with a keen interest in IT an IT Apprenticeship could be the right choice for you! Below are just a few examples of the kind of roles you could head into after your IT Apprenticeship: Network Manager: £30,000 - £35,000 a year Infrastructure Assistant Manager: £29,000 a year Help-desk Team Leader - £21,500 a year Launch your career in IT and start your IT Support Apprenticeship - APPLY TODAY!..... click apply for full job details
Job Title: IT Support / Project Coordinator Location: Peterborough Salary: £35,000 to £36,000 + Pension + Medical This is a great opportunity for an experienced customer focused IT individual to join a global company and be given the chance as part of their role to work on and coordinate projects working closely with the project managers. This will provide a potential career path into IT Project Management for the right candidate. The company has a host of opportunities for the right person to grow at the pace they want. This is an opportinuty to enhance the customer experience within the office / work environmen and make a positive difference to their internal customers, while growing your own skills and experience. Working within a highly skilled IT team, this role will have the opportunity to share your own knowledge, while benefiting from the significant experience of the wider business. The Role: The role will work alongside the current IT Service Lead, providing bespoke1st and 2nd line support services to the Head Office and other business units using their shared service centre. You will support multiple systems (including their finance system) and infrastructure and coordinating issue resolution with third parties and internal IT functions. This role will also have a light touch approach on helping to co-ordinate and manage project activity through automated tools. The Person: Minimum of 4 years' experience supporting unsers and executives in the UK and internationally Expereince fop manging third parties Experience of supporting Office 365 / Modern Office Tools / WebEx, Skype for Business Some experience in projects either in coordination/support or you may have been trained in Prince 2 and are looking for an opportunity to use it. Excellent customer support and facing skills This is a real opportunity for someone to start a career in IT project management. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments...... click apply for full job details
Jul 09, 2020
Full time
Job Title: IT Support / Project Coordinator Location: Peterborough Salary: £35,000 to £36,000 + Pension + Medical This is a great opportunity for an experienced customer focused IT individual to join a global company and be given the chance as part of their role to work on and coordinate projects working closely with the project managers. This will provide a potential career path into IT Project Management for the right candidate. The company has a host of opportunities for the right person to grow at the pace they want. This is an opportinuty to enhance the customer experience within the office / work environmen and make a positive difference to their internal customers, while growing your own skills and experience. Working within a highly skilled IT team, this role will have the opportunity to share your own knowledge, while benefiting from the significant experience of the wider business. The Role: The role will work alongside the current IT Service Lead, providing bespoke1st and 2nd line support services to the Head Office and other business units using their shared service centre. You will support multiple systems (including their finance system) and infrastructure and coordinating issue resolution with third parties and internal IT functions. This role will also have a light touch approach on helping to co-ordinate and manage project activity through automated tools. The Person: Minimum of 4 years' experience supporting unsers and executives in the UK and internationally Expereince fop manging third parties Experience of supporting Office 365 / Modern Office Tools / WebEx, Skype for Business Some experience in projects either in coordination/support or you may have been trained in Prince 2 and are looking for an opportunity to use it. Excellent customer support and facing skills This is a real opportunity for someone to start a career in IT project management. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments...... click apply for full job details
2nd/3rd Line Support Engineer - £30,000 - £37,000 Our client is looking for an IT Support Engineer candidate to join our small friendly team, helping to provide and support IT systems for small businesses. The role includes:- First, second and third line helpdesk, including taking an issue forward to further stages where required. Troubleshooting and resolving computer workstation, Windows Server and network faults Installing and configuring desktop and server software Group Policy & Domain configuration, Active Directory Office 365 email administration & support Firewall, router, access point, VPN, SSL certificate, setup & configuration. Logging support queries and keeping asset management records up to date Helping to design and implement IT solutions for businesses Helping to formulate quotations and costs for products and services Researching and recommending products for customers Testing new products and technologies Helping to install and configure networks and IT services for businesses Most support work is undertaken remotely and over the telephone, although on-site work is sometimes required. The majority of the time will be office-based, but there will be many opportunities for visiting customers to perform support work and installations Predominantly all of our work is business-to-business; we sometimes deal with home users but these are usually home workers or self-employed. To be considered you will ideally have at least 5 years experience in costing, configuring, implementing and supporting a variety of systems and have worked in a 2nd / 3rd line Support environment on a Helpdesk. You must be confident, articulate and quick to learn new technologies and software systems...... click apply for full job details
Jul 09, 2020
Full time
2nd/3rd Line Support Engineer - £30,000 - £37,000 Our client is looking for an IT Support Engineer candidate to join our small friendly team, helping to provide and support IT systems for small businesses. The role includes:- First, second and third line helpdesk, including taking an issue forward to further stages where required. Troubleshooting and resolving computer workstation, Windows Server and network faults Installing and configuring desktop and server software Group Policy & Domain configuration, Active Directory Office 365 email administration & support Firewall, router, access point, VPN, SSL certificate, setup & configuration. Logging support queries and keeping asset management records up to date Helping to design and implement IT solutions for businesses Helping to formulate quotations and costs for products and services Researching and recommending products for customers Testing new products and technologies Helping to install and configure networks and IT services for businesses Most support work is undertaken remotely and over the telephone, although on-site work is sometimes required. The majority of the time will be office-based, but there will be many opportunities for visiting customers to perform support work and installations Predominantly all of our work is business-to-business; we sometimes deal with home users but these are usually home workers or self-employed. To be considered you will ideally have at least 5 years experience in costing, configuring, implementing and supporting a variety of systems and have worked in a 2nd / 3rd line Support environment on a Helpdesk. You must be confident, articulate and quick to learn new technologies and software systems...... click apply for full job details
Infrastructure Engineer - 35K Up to 35K Dependant on experience Leeds A market-leading Managed Service Provider in Leeds is currently searching for a 3rd Line Engineer to join their team. You will be a point of escalation for all IT Support issues across a range of different customers using Microsoft technologies. You will report directly to the Managing Director and liaise with the team around you to deliver work in an efficient manner. Main responsibilities will include: To be suitable for the role it is imperative that you are an excellent communicator with a charismatic personality. You will have excellent planning and prioritisation skills being able to multi-task and prioritise workloads. You will ideally have a depth of experience with a range of different technologies supporting multiple sites. Key skills required: Windows Server 2008 - 2016 Office365 management Microsoft Exchange administration DHCP / DNS administration Microsoft Active Directory Domain Advanced networking (VPN's) Antivirus Azure/AWS Desired Project work (migrations, implementations) Microsoft Certifications If you are interested in this position, then please apply ASAP and we will be in touch with further details. My client is looking to arrange interviews as soon as possible so do not hesitate to send across your CV. Alternatively, if you are looking for more information on the role please call . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy...... click apply for full job details
Jul 09, 2020
Full time
Infrastructure Engineer - 35K Up to 35K Dependant on experience Leeds A market-leading Managed Service Provider in Leeds is currently searching for a 3rd Line Engineer to join their team. You will be a point of escalation for all IT Support issues across a range of different customers using Microsoft technologies. You will report directly to the Managing Director and liaise with the team around you to deliver work in an efficient manner. Main responsibilities will include: To be suitable for the role it is imperative that you are an excellent communicator with a charismatic personality. You will have excellent planning and prioritisation skills being able to multi-task and prioritise workloads. You will ideally have a depth of experience with a range of different technologies supporting multiple sites. Key skills required: Windows Server 2008 - 2016 Office365 management Microsoft Exchange administration DHCP / DNS administration Microsoft Active Directory Domain Advanced networking (VPN's) Antivirus Azure/AWS Desired Project work (migrations, implementations) Microsoft Certifications If you are interested in this position, then please apply ASAP and we will be in touch with further details. My client is looking to arrange interviews as soon as possible so do not hesitate to send across your CV. Alternatively, if you are looking for more information on the role please call . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy...... click apply for full job details
Your IT Apprenticeship in Manchester You will be working as an IT Infrastructure Apprentice for an IT support company based in Manchester. In your IT Apprenticeship you will learn a range of new skills from building PCs to updating operating systems. You will also work on the IT help-desk line to support the companies customers with any IT related issues. Your IT Apprenticeship responsibilities This is a paid learning employment opportunity to earn whilst you learn in an IT Apprenticeship. During and after your IT Apprenticeship your duties will include: Diagnosing and resolving software, hardware and networking incidents Updating operating systems Fixing general IT issues for the companies customers Assisting staff with any logged IT related incidents Recording, updating and documenting requests using the IT service desk system Installing and configuring new IT equipment Learning how to use a range of IT support tools IT Apprenticeship with NowSkills: Kick-start your IT Career today! NowSkills are an experienced and dedicated geeky team who are trained to find and fill IT Apprenticeships with young learners within the North West of England. We work exclusively with some of the UK's leading IT Apprenticeships employers. Interested? - This IT Apprenticeship's qualifying requirements Grades A-C in GCSE Maths & English Language (can include equivalent e.g. Functional Skills Level 2 or A-Levels) Passion for IT and computers Good communication skills Hungry to succeed in the IT industry Extra Benefits 20% off the job training (classroom and independent) Apprentice discounts from fashion to food FREE 28 day travel pass IT Apprenticeship working hours Monday - Friday, 9.00am-5.00pm (1 hour for lunch) What kind of training will you receive? Training will take place in our classroom locations in Manchester or Liverpool, online and face to face with our mentors. Your employer's line manager will also support you and teach you valuable skills to help you prosper and develop your skills in an Infrastructure Technician role. During your IT Apprenticeship, you will be assigned a supportive and well experienced tutor who will provide tasks and targets to you to help you obtain the best possible grade. Qualifications you will receive (varies with the employer's projects) Infrastructure Technician Level 3 (awarded by the Institute for Apprenticeships and Technical Education) MTA Networking Fundamentals CIW Internet Business Associate MTA Windows Server Administration Fundamentals City & Guilds Level 3 Award in Coding and Logic Future Prospects - Why an Infrastructure IT Apprenticeship? If you're a problem solver with a keen interest in IT, an IT Apprenticeship could be the right choice for you! An IT Apprenticeship will help you to gain the qualifications, skills, a salary, no student debt and the work experience you need to prosper in the IT industry. Below are just a few examples of the kind of roles you could head into after your Apprenticeship and the kind of salary you could receive: Network Manager: £30,000 - £35,000 a year Infrastructure Assistant Manager: £29,000 a year Help-desk Team Leader - £21,500 a year Launch your career in IT and APPLY TODAY!..... click apply for full job details
Jul 09, 2020
Full time
Your IT Apprenticeship in Manchester You will be working as an IT Infrastructure Apprentice for an IT support company based in Manchester. In your IT Apprenticeship you will learn a range of new skills from building PCs to updating operating systems. You will also work on the IT help-desk line to support the companies customers with any IT related issues. Your IT Apprenticeship responsibilities This is a paid learning employment opportunity to earn whilst you learn in an IT Apprenticeship. During and after your IT Apprenticeship your duties will include: Diagnosing and resolving software, hardware and networking incidents Updating operating systems Fixing general IT issues for the companies customers Assisting staff with any logged IT related incidents Recording, updating and documenting requests using the IT service desk system Installing and configuring new IT equipment Learning how to use a range of IT support tools IT Apprenticeship with NowSkills: Kick-start your IT Career today! NowSkills are an experienced and dedicated geeky team who are trained to find and fill IT Apprenticeships with young learners within the North West of England. We work exclusively with some of the UK's leading IT Apprenticeships employers. Interested? - This IT Apprenticeship's qualifying requirements Grades A-C in GCSE Maths & English Language (can include equivalent e.g. Functional Skills Level 2 or A-Levels) Passion for IT and computers Good communication skills Hungry to succeed in the IT industry Extra Benefits 20% off the job training (classroom and independent) Apprentice discounts from fashion to food FREE 28 day travel pass IT Apprenticeship working hours Monday - Friday, 9.00am-5.00pm (1 hour for lunch) What kind of training will you receive? Training will take place in our classroom locations in Manchester or Liverpool, online and face to face with our mentors. Your employer's line manager will also support you and teach you valuable skills to help you prosper and develop your skills in an Infrastructure Technician role. During your IT Apprenticeship, you will be assigned a supportive and well experienced tutor who will provide tasks and targets to you to help you obtain the best possible grade. Qualifications you will receive (varies with the employer's projects) Infrastructure Technician Level 3 (awarded by the Institute for Apprenticeships and Technical Education) MTA Networking Fundamentals CIW Internet Business Associate MTA Windows Server Administration Fundamentals City & Guilds Level 3 Award in Coding and Logic Future Prospects - Why an Infrastructure IT Apprenticeship? If you're a problem solver with a keen interest in IT, an IT Apprenticeship could be the right choice for you! An IT Apprenticeship will help you to gain the qualifications, skills, a salary, no student debt and the work experience you need to prosper in the IT industry. Below are just a few examples of the kind of roles you could head into after your Apprenticeship and the kind of salary you could receive: Network Manager: £30,000 - £35,000 a year Infrastructure Assistant Manager: £29,000 a year Help-desk Team Leader - £21,500 a year Launch your career in IT and APPLY TODAY!..... click apply for full job details
eSift have an exciting opportunity for someone passionate about technology to join our client as a Desktop Support Engineer within a fast growing and dynamic IT Support business. Their mission is to be the preferred and trusted provider of IT services to SME's across the North West and are looking for a Desktop Support Engineer to join them. Salary: £17-20k per annum dependant on experience plus pension and healthcare Location: Speke, Liverpool (L24) Hours: Mon-Fri 8.30am-5.30pm with the requirement to work 10am-7pm 1 in 4 weeks and be on-call one Saturday per month from 10am to 5pm This is an opportunity to join a dynamic and fast-growing business as a front-line engineer. You will use the latest support technology to provide outstanding service to its customer base of small and medium sized businesses. You will take calls and handle a wide variety of desktop and network related issues. You will handle calls from beginning to end wherever possible. You will enjoy hands on learning, dealing with customers, and thrive on a high volume and fast changing workload. Our ideal candidate will have/be; Working usage and technical knowledge of SME technologies, including: PC hardware fault-finding, general PC and laptop troubleshooting, hardware and software experience, upgrading hardware, cloning drives, copying and backing-up data, installation, configuration and maintenance of Microsoft Windows XP and above, Microsoft Office and more. A natural analytical and problem-solving person and able to learn on the fly A confident communicator (including listening ability) and have a good telephone manner Self-motivated Keen to help and assist others Willing to learn Ambitious and hard working Enthusiastic about technology and its use Someone with both academic and work experience in a computing discipline. Able to show evidence of self-development/self-learning Keen to better yourself through constant learning and questioning Someone who has a sense of urgency - committed to delivering results Hold a full, clean driving license. eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below...... click apply for full job details
Jul 09, 2020
Full time
eSift have an exciting opportunity for someone passionate about technology to join our client as a Desktop Support Engineer within a fast growing and dynamic IT Support business. Their mission is to be the preferred and trusted provider of IT services to SME's across the North West and are looking for a Desktop Support Engineer to join them. Salary: £17-20k per annum dependant on experience plus pension and healthcare Location: Speke, Liverpool (L24) Hours: Mon-Fri 8.30am-5.30pm with the requirement to work 10am-7pm 1 in 4 weeks and be on-call one Saturday per month from 10am to 5pm This is an opportunity to join a dynamic and fast-growing business as a front-line engineer. You will use the latest support technology to provide outstanding service to its customer base of small and medium sized businesses. You will take calls and handle a wide variety of desktop and network related issues. You will handle calls from beginning to end wherever possible. You will enjoy hands on learning, dealing with customers, and thrive on a high volume and fast changing workload. Our ideal candidate will have/be; Working usage and technical knowledge of SME technologies, including: PC hardware fault-finding, general PC and laptop troubleshooting, hardware and software experience, upgrading hardware, cloning drives, copying and backing-up data, installation, configuration and maintenance of Microsoft Windows XP and above, Microsoft Office and more. A natural analytical and problem-solving person and able to learn on the fly A confident communicator (including listening ability) and have a good telephone manner Self-motivated Keen to help and assist others Willing to learn Ambitious and hard working Enthusiastic about technology and its use Someone with both academic and work experience in a computing discipline. Able to show evidence of self-development/self-learning Keen to better yourself through constant learning and questioning Someone who has a sense of urgency - committed to delivering results Hold a full, clean driving license. eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below...... click apply for full job details
IT Support Technician Leeds Salary up to £20,000 dependant on experience plus excellent benefits. This is a superb opportunity to join a UK leading technology company who offer excellent progression and personal development, as well as amazing benefits. From day one you will be able to see a clear career path within the organisation and become part of the team. As the IT Support Engineer you will be providing BAU support across the company's internal users, this across Desktop and remote support. Some of the current Infrastructure includes - Windows server Microsoft Azure Active Directory & Group Policy O365 Networking - Cisco, Juniper Networking, Firewalls, VPN TCP/IP. DNS, DHCP knowledge of Virtualisation, Microsoft Hyper-V, VMWare, Veeam VOIP / PBX / Telephony VPNs DR and business continuity We are arranging interviews ASAP and looking to make a quick appointment for this role, so please send through your CV today and don't miss out! If you are looking for a real long-term opportunity within a company that will nurture and progress you, then please send an update version of your CV to Adam Leake at ITECCO...... click apply for full job details
Jul 09, 2020
Full time
IT Support Technician Leeds Salary up to £20,000 dependant on experience plus excellent benefits. This is a superb opportunity to join a UK leading technology company who offer excellent progression and personal development, as well as amazing benefits. From day one you will be able to see a clear career path within the organisation and become part of the team. As the IT Support Engineer you will be providing BAU support across the company's internal users, this across Desktop and remote support. Some of the current Infrastructure includes - Windows server Microsoft Azure Active Directory & Group Policy O365 Networking - Cisco, Juniper Networking, Firewalls, VPN TCP/IP. DNS, DHCP knowledge of Virtualisation, Microsoft Hyper-V, VMWare, Veeam VOIP / PBX / Telephony VPNs DR and business continuity We are arranging interviews ASAP and looking to make a quick appointment for this role, so please send through your CV today and don't miss out! If you are looking for a real long-term opportunity within a company that will nurture and progress you, then please send an update version of your CV to Adam Leake at ITECCO...... click apply for full job details
Are you looking for a new challenge within one of fastest growing Fintech companies in the country? My client, a leading Financial Services company is looking for an ambitious IT Support Analyst to help the growth of the technical team. Your main responsibility will be working on the focusing on support for both end users and departmental leads. You will also be heavily involved with security, Infrastructure and application support and projects. Benefits: ** Competitive Salary - up to £40K DOE + extensive company benefits ** Generous holiday allowance ** Pension fund ** Paid Certifications and Training Essential Skills: - ** Good understanding of Office365 - SharePoint, Teams, Intune, Exchange ** Good understanding of Network infrastructure - Firewalls, Wireless, DNS, DHCP ** Proactive resolution experience of Software related issues ** Window 10 Desktop Support ** Experience working in a Service Desk environment ** Excellent communication, interpersonal and presentation skills Desirable Skills: - ** MAC OS Support ** Meraki Networking, Honey Security Systems ** SQL Databases and Queries The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at zak . . co . uk This role would be suitable for: IT Support Analyst, IT Technical Engineer, IT Engineer, 2nd Line Engineer, 3rd Line Engineer Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company...... click apply for full job details
Jul 09, 2020
Full time
Are you looking for a new challenge within one of fastest growing Fintech companies in the country? My client, a leading Financial Services company is looking for an ambitious IT Support Analyst to help the growth of the technical team. Your main responsibility will be working on the focusing on support for both end users and departmental leads. You will also be heavily involved with security, Infrastructure and application support and projects. Benefits: ** Competitive Salary - up to £40K DOE + extensive company benefits ** Generous holiday allowance ** Pension fund ** Paid Certifications and Training Essential Skills: - ** Good understanding of Office365 - SharePoint, Teams, Intune, Exchange ** Good understanding of Network infrastructure - Firewalls, Wireless, DNS, DHCP ** Proactive resolution experience of Software related issues ** Window 10 Desktop Support ** Experience working in a Service Desk environment ** Excellent communication, interpersonal and presentation skills Desirable Skills: - ** MAC OS Support ** Meraki Networking, Honey Security Systems ** SQL Databases and Queries The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at zak . . co . uk This role would be suitable for: IT Support Analyst, IT Technical Engineer, IT Engineer, 2nd Line Engineer, 3rd Line Engineer Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company...... click apply for full job details
Do you have experience offering 1st/2nd line IT support? Do you have good customer service skills and can communicate IT queries clearly? Are you ambitious and want to really move career in to the right direction with fantastic growth opportunities? If so, this is the role for you! I am looking for an IT Support professional near Cheltenham with a good technical background with excellent customer service, great troubleshooting skills with a methodical and patient approach. You will be a high performer and be able to work under pressure, this is a fantastic opportunity. Your key responsibilities: 1st and 2nd line support over the phone, email and in person Documentation on systems and your work; procedures, configuration and training etc. Taking ownership of tasks and laptop preparation, ensuring equipment and software is ready to go Maintenance of end user equipment builds and processes Work shift pattern to ensure a high standard of support is provided at all times. Experience sought: Expert knowledge with Windows 10 configuration & support Expert experience supporting Microsoft Office 2016 and/or Office 365 Great verbal and written communication skills Technical documentation authoring Use of automation products such as Microsoft Deployment services Android & Apple support experience is desirable 3+ years configuring and setting up PC's/Laptops/Thin Clients 3+ years experience with general desktop support If you think that this is the role for you, please apply online now! My client are looking to get this role started ASAP so don't hesitate. Candidates who fit the requirements will be contacted within 24 hours! Good luck!..... click apply for full job details
Jul 09, 2020
Full time
Do you have experience offering 1st/2nd line IT support? Do you have good customer service skills and can communicate IT queries clearly? Are you ambitious and want to really move career in to the right direction with fantastic growth opportunities? If so, this is the role for you! I am looking for an IT Support professional near Cheltenham with a good technical background with excellent customer service, great troubleshooting skills with a methodical and patient approach. You will be a high performer and be able to work under pressure, this is a fantastic opportunity. Your key responsibilities: 1st and 2nd line support over the phone, email and in person Documentation on systems and your work; procedures, configuration and training etc. Taking ownership of tasks and laptop preparation, ensuring equipment and software is ready to go Maintenance of end user equipment builds and processes Work shift pattern to ensure a high standard of support is provided at all times. Experience sought: Expert knowledge with Windows 10 configuration & support Expert experience supporting Microsoft Office 2016 and/or Office 365 Great verbal and written communication skills Technical documentation authoring Use of automation products such as Microsoft Deployment services Android & Apple support experience is desirable 3+ years configuring and setting up PC's/Laptops/Thin Clients 3+ years experience with general desktop support If you think that this is the role for you, please apply online now! My client are looking to get this role started ASAP so don't hesitate. Candidates who fit the requirements will be contacted within 24 hours! Good luck!..... click apply for full job details
IT Infrastructure Analyst - Blackpool based - £27,000 + package We are looking for an IT Infrastructure Analyst with some experience in Office 365 and Networking. Ideally, you will have a few years' experience in IT support - Service Desk, Desktop and Infrastructure support are all good experience. The infrastructure service is typically split between network services and comms devices within this business, therefore examples of key technologies include: Windows Server, AD, GP, Office 365, VMware, Cisco routing and switching (L1/L2) The above is a small snapshot of the role, if interested please apply and we will reach out with more information...... click apply for full job details
Jul 09, 2020
Full time
IT Infrastructure Analyst - Blackpool based - £27,000 + package We are looking for an IT Infrastructure Analyst with some experience in Office 365 and Networking. Ideally, you will have a few years' experience in IT support - Service Desk, Desktop and Infrastructure support are all good experience. The infrastructure service is typically split between network services and comms devices within this business, therefore examples of key technologies include: Windows Server, AD, GP, Office 365, VMware, Cisco routing and switching (L1/L2) The above is a small snapshot of the role, if interested please apply and we will reach out with more information...... click apply for full job details
Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to Leeds. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
Jul 09, 2020
Full time
Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to Leeds. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
It Support Technician, Leamington Spa, £18,000 - £20,000 pa My prestigious client based close to LEamington Spa is looking for a proactive and self-motivated IT Support Technician to join their ever growing team on a permanent basis. Your new role: * You will be the first point of contact for all user IT related issues, answering incoming calls, emails and self-serve calls * You will be logging/updating all calls on the Service Desk, resolution of incidents and all service requests within agreed SLA Your skills & experience: * Experience of working in a busy Service Desk/Desktop Support environment * Customer focused approach * Knowledge of Office 365, Teams and Skype for Business * Proven analytical and problem-solving abilities * Excellent communication and time management skills Please do not hesitate to apply!
Jul 09, 2020
Full time
It Support Technician, Leamington Spa, £18,000 - £20,000 pa My prestigious client based close to LEamington Spa is looking for a proactive and self-motivated IT Support Technician to join their ever growing team on a permanent basis. Your new role: * You will be the first point of contact for all user IT related issues, answering incoming calls, emails and self-serve calls * You will be logging/updating all calls on the Service Desk, resolution of incidents and all service requests within agreed SLA Your skills & experience: * Experience of working in a busy Service Desk/Desktop Support environment * Customer focused approach * Knowledge of Office 365, Teams and Skype for Business * Proven analytical and problem-solving abilities * Excellent communication and time management skills Please do not hesitate to apply!
Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support paying £26,000 per annum + Benefits - Walton-on-Thames close to the Surrey/London border . I am seeking an Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support to handle the following. Day-to-day, first & second-line support, for users of my Client's software-based products. This involves receiving, logging & responding to calls & emails concerning user and third-party issues. Undertaking second line support ie undertaking investigations to reproduce and clarify the issue, specification of the resolution, liaison with software developers, testing and scheduling software releases. Support may also require visits to customer sites. Set-up and commissioning of new customers which may involve undertaking a surveys of customer sites to determine hardware & software requirements for both monitoring and control applications. Working with their Business Manager and others, to develop business processes to optimise administration, delivery, quality and customer service. Procuring hardware & software (in conjunction with their Business Manager & others) and third-party services, as required and supervise installation of hardware and services. As an Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support you will need to have good interpersonal skills and the ability to work in a tight knit team . This Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support is based in house but is also a customer facing role . If you wish wishes to progress your career within a software development organisation then this IT Support role in Walton-on-Thames close to the Surrey/London border paying £26,000 per annumcould be your career move. Please contact me now with your detailed CV for a swift response. Who is Reflex Computer Recruitment? Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.
Jul 09, 2020
Full time
Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support paying £26,000 per annum + Benefits - Walton-on-Thames close to the Surrey/London border . I am seeking an Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support to handle the following. Day-to-day, first & second-line support, for users of my Client's software-based products. This involves receiving, logging & responding to calls & emails concerning user and third-party issues. Undertaking second line support ie undertaking investigations to reproduce and clarify the issue, specification of the resolution, liaison with software developers, testing and scheduling software releases. Support may also require visits to customer sites. Set-up and commissioning of new customers which may involve undertaking a surveys of customer sites to determine hardware & software requirements for both monitoring and control applications. Working with their Business Manager and others, to develop business processes to optimise administration, delivery, quality and customer service. Procuring hardware & software (in conjunction with their Business Manager & others) and third-party services, as required and supervise installation of hardware and services. As an Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support you will need to have good interpersonal skills and the ability to work in a tight knit team . This Application Technical Support - Software Support Analyst - Software Technical Support - Web/Cloud Technical Support is based in house but is also a customer facing role . If you wish wishes to progress your career within a software development organisation then this IT Support role in Walton-on-Thames close to the Surrey/London border paying £26,000 per annumcould be your career move. Please contact me now with your detailed CV for a swift response. Who is Reflex Computer Recruitment? Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.
Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to York. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
Jul 09, 2020
Full time
Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York Infrastructure Engineer/ 3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to York. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
Job Title: IT Support / Project Coordinator Location: Peterborough Salary: £35,000 to £36,000 + Pension + Medical This is a great opportunity for an experienced customer focused IT individual to join a global company and be given the chance as part of their role to work on and coordinate projects working closely with the project managers. This will provide a potential career path into IT Project Management for the right candidate. The company has a host of opportunities for the right person to grow at the pace they want. This is an opportinuty to enhance the customer experience within the office / work environmen and make a positive difference to their internal customers, while growing your own skills and experience. Working within a highly skilled IT team, this role will have the opportunity to share your own knowledge, while benefiting from the significant experience of the wider business. The Role: The role will work alongside the current IT Service Lead, providing bespoke1st and 2nd line support services to the Head Office and other business units using their shared service centre. You will support multiple systems (including their finance system) and infrastructure and coordinating issue resolution with third parties and internal IT functions. This role will also have a light touch approach on helping to co-ordinate and manage project activity through automated tools. The Person: Minimum of 4 years' experience supporting unsers and executives in the UK and internationally Expereince fop manging third parties Experience of supporting Office 365 / Modern Office Tools / WebEx, Skype for Business Some experience in projects either in coordination/support or you may have been trained in Prince 2 and are looking for an opportunity to use it. Excellent customer support and facing skills This is a real opportunity for someone to start a career in IT project management. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Jul 09, 2020
Full time
Job Title: IT Support / Project Coordinator Location: Peterborough Salary: £35,000 to £36,000 + Pension + Medical This is a great opportunity for an experienced customer focused IT individual to join a global company and be given the chance as part of their role to work on and coordinate projects working closely with the project managers. This will provide a potential career path into IT Project Management for the right candidate. The company has a host of opportunities for the right person to grow at the pace they want. This is an opportinuty to enhance the customer experience within the office / work environmen and make a positive difference to their internal customers, while growing your own skills and experience. Working within a highly skilled IT team, this role will have the opportunity to share your own knowledge, while benefiting from the significant experience of the wider business. The Role: The role will work alongside the current IT Service Lead, providing bespoke1st and 2nd line support services to the Head Office and other business units using their shared service centre. You will support multiple systems (including their finance system) and infrastructure and coordinating issue resolution with third parties and internal IT functions. This role will also have a light touch approach on helping to co-ordinate and manage project activity through automated tools. The Person: Minimum of 4 years' experience supporting unsers and executives in the UK and internationally Expereince fop manging third parties Experience of supporting Office 365 / Modern Office Tools / WebEx, Skype for Business Some experience in projects either in coordination/support or you may have been trained in Prince 2 and are looking for an opportunity to use it. Excellent customer support and facing skills This is a real opportunity for someone to start a career in IT project management. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Infrastructure Engineer - 35K Up to 35K Dependant on experience Leeds A market-leading Managed Service Provider in Leeds is currently searching for a 3rd Line Engineer to join their team. You will be a point of escalation for all IT Support issues across a range of different customers using Microsoft technologies. You will report directly to the Managing Director and liaise with the team around you to deliver work in an efficient manner. Main responsibilities will include: To be suitable for the role it is imperative that you are an excellent communicator with a charismatic personality. You will have excellent planning and prioritisation skills being able to multi-task and prioritise workloads. You will ideally have a depth of experience with a range of different technologies supporting multiple sites. Key skills required: Windows Server 2008 - 2016 Office365 management Microsoft Exchange administration DHCP / DNS administration Microsoft Active Directory Domain Advanced networking (VPN's) Antivirus Azure/AWS Desired Project work (migrations, implementations) Microsoft Certifications If you are interested in this position, then please apply ASAP and we will be in touch with further details. My client is looking to arrange interviews as soon as possible so do not hesitate to send across your CV. Alternatively, if you are looking for more information on the role please call . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 09, 2020
Full time
Infrastructure Engineer - 35K Up to 35K Dependant on experience Leeds A market-leading Managed Service Provider in Leeds is currently searching for a 3rd Line Engineer to join their team. You will be a point of escalation for all IT Support issues across a range of different customers using Microsoft technologies. You will report directly to the Managing Director and liaise with the team around you to deliver work in an efficient manner. Main responsibilities will include: To be suitable for the role it is imperative that you are an excellent communicator with a charismatic personality. You will have excellent planning and prioritisation skills being able to multi-task and prioritise workloads. You will ideally have a depth of experience with a range of different technologies supporting multiple sites. Key skills required: Windows Server 2008 - 2016 Office365 management Microsoft Exchange administration DHCP / DNS administration Microsoft Active Directory Domain Advanced networking (VPN's) Antivirus Azure/AWS Desired Project work (migrations, implementations) Microsoft Certifications If you are interested in this position, then please apply ASAP and we will be in touch with further details. My client is looking to arrange interviews as soon as possible so do not hesitate to send across your CV. Alternatively, if you are looking for more information on the role please call . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Infrastructure Engineer/3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to York. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
Jul 09, 2020
Full time
Infrastructure Engineer/3rd Line Support - Microsoft Server, Vm Ware, Cloud, York This is a great opportunity for an Infrastructure Engineer to join a market leading organization based close to York. As the Infrastructure Engineer you will have 3rd line support experience and be familiar with a range of technologies including Microsoft Server, Office 365, Exchange, SharePoint, Active Directory, Networking (LAN, WAN, VPN's etc.) and Storage. You will ideally have experience of working in large enterprise environment adhering to ITIL principles and have excellent communication skills. As the Infrastructure Engineer you will be responsible for both BAU and project work involving a lot of work around Microsoft Servers and cloud computing involving Microsoft Azure. Working as part of a team of 6 you will provide expert 3rd Line IT Support to a range of users and be an escalation point for the Service Desk. Additionally you will provide on-call (paid) which is on a 1 in 6 week basis. Essential Skills At least 3 years' experience working in a 3rd Line Infrastructure Engineer role Ideally have experience in working in large enterprise environments with ITIL aligned structures Microsoft Server (2008 - 2019 ideally) Office 365 Exchange Active Directory SharePoint Networking (LAN, WAN, VPN etc.) Storage Desirable Skills Any cloud experience with Azure or AWS is beneficial but not essential Benefits Up to £40,000 Bonus (up to 10%) Excellent pension scheme Flexible working hours Various medical related benefits Free on-site parking Top of Form
