3357 IT Support jobs

IT Support Junior / Graduate - Coventry - £30,000 - Spanish Speaking Beneficial Role : IT Support Junior / Graduate Area : Coventry Salary : £25,000 - £30,000 + Benefits Interviewing Immediately - Please apply ASAP! A global IT support company are look for an eager and driven graduate or junior support professional to join their ranks. They provide support in 150 different countries and have 50% share of the market in the USA! They have recently won a lot of business in Latin America so Spanish speaking candidates would be a massive benefit. They are looking for someone who has the right attitude but also has a good understanding of networking fundamentals. They are offering a brilliant starting salary, which is only the starting point. Once increased your technical skillset, your salary will follow. If you've just graduated and are looking for your first role in IT or have been working in IT but like the idea of this role. Please do not waste any time and apple now! Skillset : ** Networking - DNS/DHCP ** Hardware ** Excellent Customer Service Desirable : ** Spanish Speaking ** Linux ** Networking related degree Benefits : ** Great starting salary ** Paid for Certifications ** Private Pension Package ** Obvious route of progression and salary increases ** Travel around the world Graduate / Network / Networking / Linux / Hardware / DNS / DHCP / IT / Support Interviewing Immediately - Please apply ASAP! Or send your CV direct to sean . . co .uk DD : Mob : Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Kingston on Thames, Greater London £20,000 - £30,000 Our client is a hugely successful and expanding company within the Financial Services Tech Sector are currently recruiting for Application Support Analyst to join their growing team. You will provide software support to users and basic training as required answering support calls and dealing with email queries. Technology savvy you will have a real passion for IT and want to progress your career within a Helpdesk/IT support capacity. Duties and Responsibilities: Help Desk Support - answering a wide range of support calls and emails from Financial Services organisations Investigating and resolving queries to completion and liaising with other teams internally to resolve queries Assisting with remote telephone training for new users to the system Testing new software and assisting with quality assurance process Liaising with the Account Management team and other key members of staff to improve business processes and client liaison Skills and Experiences: Experience within the Financial Advice industry essential Helpdesk/Applications Support/1st/2nd line experience Graduate with a Computer related degree ideal Experience of working within a telephone-based customer service role Excellent attention to detail Excellent telephone manner with great communication skills both written and spoken Ability to work under pressure in a fast paced environment Excel and SQL knowledge This company really does care about their staff and offers fantastic long term career opportunities, a friendly working environment where news ideas and ways of working are welcomed. This is a full-time, permanent role working Monday - Friday. Contact us today for an immediate interview.

IT Service Desk Analyst - Croydon- £28,000 Onsite for Managed Services An expanding IT MSP is seeking an experienced Service Desk Analyst to offer onsite support for one of their market leading customers. The role is providing on site infrastructure and general IT support at a customer site based near Croydon. Role Providing infrastructure support in a managed services capacity Resolving issues with all hardware & software raised by end users Ensuring that all tickets raised meet the agreed SLA's for the customers Deliver a high level of customer service, this is a client facing role Escalating issues to 3rd line Provide project support for colleagues PC hardware and software installations Requirements Strong communication skills Experience of working with Windows 7/8/10 Previous Active Directory experience 2nd line support experience PC Hardware experience with multiple vendors Experience of troubleshooting Windows Server Previous experience in an SLA environment Previous hands on experience with Office 365/Office 2013 Experience of working in an IT services capacity Salary - £28,000 Looking to move ASAP so send me your latest CV and I will call you to discuss further. Tim Griffin - IT Recruitment Consultant - - Service Desk - Infrastructure Analyst - Windows 10 - Windows 7 - Microsoft - Office 365 - Troubleshooting - Active Directory - Customer Support - SLA - IT Manager Service Provider

IT Services is the infrastructure, IT outsourcing and hosting division of Advanced. The team delivers solutions to business requirements in a changing technological landscape. With our customers relying on our knowledge & expertise within IT Services, our Desk Side Assist Engineers help to make the complex simple, as we become one of the UK technology industry's success stories. We're growing fast and building an exciting future. The Desk Side Assist Engineer (DSA) is tasked with providing optimal value to our business by providing on site or remote IT support at the first and second line at one or several of our customers' premises. What you will be doing A Desk Side Assist Engineer provides second line support to end-users and customers Troubleshooting and resolving front line issues and queries Logging incidents, service requests, changes and problem tickets in our support platform (Remedy) escalating where necessary Ensuring timely resolution of requests in line with Service Level Agreements (SLA) Creating / updating training material, quick tip sheets and other documentation What you will be good at As a Desk Side Assist Engineer, you will have the ability to troubleshoot issues across networking, desktop, mobile and other IT infrastructure systems Some knowledge of enterprise-level IT systems and services Experience in co-ordination of issue resolution to agreed service levels and targets The ability to self-organise and prioritise workload What we would like you to have A level of flexibility; with possible weekly changes in shift patterns Experience using Remedy is preferred, but not necessary Previous experience in a customer facing role is desirable A natural interest in putting forwards new ideas to improve processes A desire to develop your career at pace, and the commitment to excellence that this requires Reimagine your Future by Joining the Advanced Team We hire for potential, and develop at pace. Advanced are a different sort of employer. Recruiting people with potential, our focus is on what you might be capable of achieving. We look for aspiration and passionately believe that your individual personality and core strengths are what can make you right for us. We want you to learn, to discover, to experiment, to make a difference. With over a £254m turnover, over 19,000 customers and over 2,300 employees we pride ourselves on delivering focused software solutions for the public sector, enterprise commercial and health & care organisations that simplify complex business challenges and deliver immediate value. Some of our Key Benefits from day oneare: Generous Annual Leave - 25 days annual leave plus localised public holidays, with the ability to buy additional days Stunning office locations across 5 key hubs Charity Fundraising - Proud to be a Patron of The Prince's Trust Dedicated talent development team to help your Advanced career progress Top Achievers Club - our internal award scheme recognising excellence in our Advanced colleagues Pension Scheme (up to 5% matched contribution) Life insurance x 4 times salary Income protection insurance Childcare voucher (salary sacrifice) Cycle to work scheme (salary sacrifice) Employee assistance programme Why should you apply? Advanced are different - we hire for potential and develop at pace so if you can reimagine your future in a vibrant growing company we would like to hear from you. We are an equal opportunity employer, committed to removing bias from the hiring process. If your application is successful, you will initially be required to take an online assessment, undertake a telephone interview with the HR team and attend a final interview. Do not hesitate, apply now and a member of our in-house talent acquisition team will be in touch!

IT Support Engineer - Cardiff - Up To £30k An opportunity has arisen for a IT Support Engineer (2nd/3rd Line) to join an organisation on a permanent basis. Since this organisation has started they have made a name for themselves in the industry. This organisation specialises in all areas of IT (Infrastructure, Implementation, Support and Software Development). The company are focused on delivering the best service to their clients. You will be part of a friendly team based in Cardiff working with a range of progressive businesses across Wales. As their IT Support Engineer you will be providing 2nd and 3rd line support across the Microsoft stack to customers which will include; incident management, problem management, escalations, project work and working with internal and external stakeholders to ensure that the plans in place are realistic, achievable and beneficial for all involved. To be considered for this role you will need proven experience in a similar role support, maintain and administering the following; Windows Server 2008/2012, Active Directory, Windows Services/Applications, Exchange Server 2007/2010/2013, VMWare and Hyper-V, Networking and storage and experience of delivering projects. It would be highly desirable if you had experience in Apple products and Microsoft or Networking certifications. In return you will receive a competitive salary, benefits, good working culture and career/professional development. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

3rd Line IT Support Engineer - £40K Up to £40K depending on experience + Excellent benefits Cheadle, Stockport A well-established Managed Service Provider located in Cheadle, Stockport is looking for a 3rd Line IT Support Engineer to join their team ASAP. They need someone who is technically strong with Server deployments, Virtualisation, Cloud Infrastructure and Networking to assist with exciting BAU, Support and project work. This organisation is looking to double in size in the next 18 months, so it would be a great time to get on board at such an exciting time for the business. This business requires a confident individual to provide technical support to their clients, who are based in and around the North West area. You will be exposed to the latest cloud-based products. You will be involved in exciting project work such as customer infrastructure installs, upgrades, alongside some usual day-to-day support duties. This will be a busy, fast paced role where you will gain exposure to a lot of the newest technology out there. For your hard work and commitment to customer satisfaction, you will be rewarded with an excellent benefits package and company perks. Essential Windows Server 2012/16 Cloud based technologies (Azure/AWS) Office 365 Migrations SharePoint Exchange Server 2013/16 Documentation of projects VMware / Hyper-V SAN/NAS Storage Strong Customer Service Skills This job will suit technically strong third line engineers who are feeling stagnant and aren't getting the most out of their capabilities. If you are looking to utilise your technical skill set to its fullest and improve upon your abilities further, this position will equip you with the skills and experience required to do so. Microsoft, Windows Server, Exchange, Office 365, AWS, Azure, Active Directory, VMware, Hyper-V, 3rd Line, Third Line, SharePoint, Networking, Firewall, ASA, Support, Project, Documentation

If you are seeking a PERMANENT position this may interest you! Wanstor is an IT Managed Service Provider based in a buzzing area of central London. Due to ongoing growth and investment, an exciting opportunity has arisen to join Wanstor as a Technical Consultant. As a Technical Consultant you will take responsibility for the smooth running of IT operations within customer sites (remotely or on-site) to which you have been assigned. You will need to take ownership of and manage all requests, managing the process through to successful completion, whilst ensuring a consistently high level of customer service at all times. Day To Day Activities Exchange 2010/2013/2016 management; User management through Active Directory, Microsoft Exchange (creating and managing groups). Setting up and configuring Windows based PCs and laptops; Configuring and troubleshooting network connections in a LAN, WAN or in a DSL environment. Configuring Email in an MS Outlook/Exchange, including setting up a variety of client devices (laptops, tablets, phones); Monitoring and maintaining scheduled backups in VMware and Windows networks, using these back-ups for test and live restores; Monitoring our customer infrastructure using the company's monitoring tools; Maintaining good customer relations, including visiting sites within the greater London area; Office 365 integration; Managing assets and inventories through software tools; Migrating customer's sites and users to new infrastructures. Producing appropriate documentation for deployments and other changes. Required Skills and experience Previous experience of IT support and projects at 2nd line level; Knowledge of supporting Windows 7,8 &10 within a Microsoft domain environment; Knowledge of deploying & troubleshooting / maintenance of hardware; Knowledge of networking & network troubleshooting (LAN, WAN, VPN, DSL routers); Experience of Microsoft Servers 2008 R2 to 2016 including Exchange 2013, 2016 and SQL; Good interpersonal skills with a focus on relationship building. Desirable attributes Microsoft technical qualifications; Experience of Microsoft server operating systems; Knowledge of ITIL; A high standard of educational achievement. About us Wanstor is an IT Solutions Company celebrating their 16th year in business. The company has grown year on year and now has a service team of over 150 staff. With IT Support Offices in central London and Manchester, we are well placed to meet our customer's needs for a quick response. Wanstor's clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions. We are a growing company with dedicated teams managing networks, storage and co location. Our customers are some of the biggest brand names in the UK, and our consultants some of the most skilled networking experts in the country.

.Net Developer (.Net, C#, MVC JavaScript) - Central Derby - up to 45k (depending on experience) - Work/life balance, Flexitime, Relaxed working environment, generous pension, company shares, up to 28 days hol+bh, Career progression opportunities A .Net Developer (C#, ASP.Net, HTML, CSS and JavaScript) is required to join a well established driving force with its focus on top customer service in the digital age. As a .Net Developer, you will be an integral part of an innovative development team and be passionate about the solutions and services that you are providing to clients. The .NET Software Developer role is a vital part of the development team responsible for creating, designing, maintaining and implementing large software projects. You will work alongside the other Developers including the IT Support team providing technical advice and support to the rest of the team when appropriate. As a .Net Developer (C#, ASP.Net, HTML, CSS and JavaScript) you will be expected to fully integrate yourself within the company and share innovative ideas to any ongoing projects when appropriate and excel expectations. There are lots of exciting greenfield projects coming up utilising some of the latest cutting edge technology on the market! Role Responsibilities: Developing web applications as part of the wider development team, with a focus on improving user experience. Responsible for implementation of solutions in close conjunction with architecture and test teams. Providing technical advice to all teams as required. Providing technical support to the Support team as required. Individual must have high standards of written and communication skills. Proactive nature with a love of coding Continually strive for quality Naturally solve challenging problems both alone and with others. Be organised and manage time affectively under pressure. Role Requirements: Essential skills C#/.NET experience MVC & Dependency Injection Highly desirable skills JavaScript, HTML, CSS .Net Core SQL Server The Company This business is a leading financial information company who are one the most recognised consumer brands in the UK. They have won over 50 awards and really are experts in the services they provide. They pride themselves on thriving in the design and delivery of their digital strategy. They have won a number of awards nationally that they are very proud of, for the creativity provided in their solutions. They recognise that it is quality over quantity and following their awards they are home to some of the most talented and inventive IT professionals that exist and nurture talent whilst providing opportunity and a family feel environment. With a thread of passion that runs through the office, they care about the solutions that they provide and it is no surprise that most employees are not only colleagues but friends. The company have high staff retention rates, a relaxed working environment and a youthful/sociable and 'non-corporate' attitude. With their company continuing to grow, they have great scope in terms of career progression and now they are looking for someone to grow and thrive with them. They offer a flexible environment where every team member's opinion is valued. You will have the opportunity to progress rapidly in your career and have a real impact on the on-going growth of the business. Apply Now! If you are an experienced Software Developer looking for an exciting opportunity that will offer you variety and the opportunity to make a real difference in a technology focused business then this is the role for you! Oscar Technology is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy at https://our-privacy-policy.

SOC Cyber Analyst - SOC, cyber, security, SIEM, £competitive + excellent benefits, Derbyshire A phenomenal opportunity to join a global leader in cyber security. The company has an impressive history behind them in cyber security working alongside some household names. Operating in just about every industry that you can think of their expertise rivals most others out there. About you: - Knowledgeable with hands on experience in analysing security threats. - Familiar with Microsoft Server and other technologies. - A good grasp of networking principles + Linux / Unix Operating systems. - Confident in vulnerability scanning, End Point, Intrusion and SIEM. - You may have come from an IT Support / Service Desk or Systems administration role. - Able to show some understanding of offensive security tools. - Happy to work a shift rota and naturally excited by the world of cyber security. - Prepared to undergo any security checks please. The SOC Cyber Analyst role: - Collaborating closely with the SOC Analyst team to provide a high level of service. - First port of call for investigations and support the incident response team. - Working with cutting edge security tools + providing reports to the client. - Looking at different attacks and how to resolve these. Sound good so far? Probably some of the best benefits around, excellent training opportunities and joining a leading provider in cyber security. Don't delay in sending CV! Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer. Please note we are on the client's supplier list for this position. Modis are operating as an Employment Agency. Modis are an equal opportunities employer Keywords - Cyber, Security, SOC, Analyst, IT, Support, SIEM, Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Modis International Ltd UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Modis. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: http://en-gb/candidate-privacy

IT Support / 1st Line Looking to build a career in IT Support? Make that next step? Working for this growing UK business will be the catalyst to your career. They will provide the training you require to learn new skills allowing you to develop and grow with the company. You will receive a very competitive salary with an excellent benefits package which includes pension and life assurance. Location: Breedon on the Hill (Commutable from: Donington, Derby, Nottingham, Burton upon Trent, Loughborough, Coalville and surrounding areas) You will provide 1st and 2nd line support for users of MS Windows and Office, Active Directory, Terminal Services, Mobile Devices, and bespoke applications. You will strive to achieve an 80% first-time fix rate and be bale to investigate and identify technical issues with both systems and devices. You may have had experience or an interest in the following: IP Networking, DHCP, DNS, WiFi technology, IT Support, Service Desk Technician, Helpdesk, 1st Line Support, Helpdesk Technician, Systems Administrator, Technical Support, Customer Services, etc. This vacancy is being advertised by EasyWeb Agency, the services advertised by EasyWeb Agency are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.

IT Systems Coordinator/2nd Line Support Bridgenorth Full-time, Permanent Position - GBP23,000 (depending on experience) My client is a leading manufacturing company based in Bridgnorth. They are currently recruiting for an IT Systems Coordinator to provide 2nd line support for users, maintain and oversee the UK sites IT infrastructure and communication systems. Configuring, installing and upgrading of PC Hardware & Software. Main duties shall include but are not limited to: · Assisting in the development of IT Systems · Supporting the Central Infrastructure · Project Managing designated projects · Cloud based systems on site development · Training of users where applicable · Assisting with consolidation of network and new client rollout · Site based IT support for their companies within the UK Requirements for this role: · HNC/HND in Computing or related subject e.g. Maths or Science · Other Computer related qualifications desirable · GCSE Grade B or above in Maths, English & ICT · IT support and administration · LAN and WLAN networking · Working with Windows Server (2008 R2, 2012) · Supporting end users in use of Microsoft Windows and approved applications · Maintaining telephone systems. · Enthusiastic with an aptitude to develop into a career in IT · Experience within a manufacturing environment would be advantageous · Understanding of the role IT plays in Business process Benefits include: · Permanent full time role · Company pension scheme · Life assurance cover · Discount schemes · Employee Assistance Programme · Excellent career prospects with an industry leader. This role is predominantly based in Bridgnorth, although occasional travel may be required to other sites in the UK and Ireland

An IT Infrastructure Engineer is required in the Basingstoke area for a senior hands-on, delivery focused role with primary responsibility for managing the systems infrastructure delivered to SaaS customers. As IT Infrastructure Engineer you will have the ability to shape our clients future cloud strategy, working with technology experts and hosting providers (Rackspace and Microsoft Azure) to deliver the best for UK businesses. You will be the kind of person who is constantly looking for a better way of doing things and will demonstrate the flexibility to work with our larger, on-premise customers. You'll be part of an award winning, communicative and open cultured team, who all share the same passion for SaaS product and service. -- Our Client -- As well as being a hardworking and customer focused group, our client is a huge advocate of fun and flexibility in the workplace! They have pool table and table tennis, table football and regular social events. They provide training, along with the opportunity to work on a variety of exciting and rewarding projects that are integral to the business. Required skills: Solid technical knowledge covering Cloud based technologies. Strong knowledge of VMWare, Linux, Hosting and Web Servers (Apache / Tomcat) Solid Mail Servers and Oracle Database Solid security and networking covering LAN / WAN / VLAN / VPN / DNS / Load balancers / Firewalls / Postfix Salary: Basic salary from £35k to £40k basic plus pension and benefits. Location: Basingstoke, Hampshire Commute from: Fleet / Reading / Berkshire / Camberley / Farnham / Surrey / Andover / Winchester Alternative titles: Network Support Manager / Linux Systems Administrator / IT Infrastructure Manager / IT Support Engineer To Apply: For a frank chat and further information please email your CV to Peter Strutt of CV Screen and call in confidence on . Summary: - Senior IT Infrastructure Engineer in Basingstoke, Hampshire - Strong VMs, Hosting and Web Servers knowledge required - Solid security and networking required CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Junior IT Support Consultant - Web Application - £24K Role : Junior IT Support Consultant - Web Application - £24K Location : Cannock Salary : £20,000 - £24,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the UKs leading Financial Software Solutions Providers, in supporting their international clients? Working within a dedicated support team, the main responsibility will be to provide issue resolution to their clients on their web-based applications. The ideal candidate will be willing to work on shift rotation between the hours of 12:00pm to 22:00pm. From time to time there may be opportunities for international travel to facilitate "go live" support for new client projects. Benefits : ** Competitive Salary - up to £24K ** 25days Holiday ** Life Assurance (4x Salary) ** Private Medical Insurance ** Permanent Medical Insurance ** Pension fund (2% employee/7% employer) Essential Skills : ** Microsoft Windows up to 10 ** Microsoft Office ** Basic Microsoft SQL Server ** Web-based application support ** Help Desk experience The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at sean . . co . uk This role would be suitable for: Helpdesk Analyst, Helpdesk Support, Application Support, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Software Support, Web Application Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Senior Infrastructure Analyst - West London - circ £55,000 - £65,000 + Good Benefits Senior Infrastructure Analyst with broad technical skillset covering networking, servers, storage, cloud, security etc required to join this leading business based in West London ( Surrey / Middlesex borders - nr Richmond, Chiswick, Acton, Hammersmith etc ). This is a great opportunity to work as a senior member of our Client's small, busy infrastructure team, where you will be working closely with IT leadership to support the day to day running and continued development of the technical infrastructure environment. The Senior Infrastructure Analyst will enjoy a varied role that will include supporting and taking the lead on IT projects, supporting IT systems and acting as a point of escalation to the technical support team, proactively taking ownership and investigating re-occurring issues to resolve and reduce similar incidents plus a range of other tasks to do with Risk Management & Compliance, Administration and Disaster Recovery etc. This role stretches across all areas of the technical infrastructure (Applications, Servers, Networking and Storage) and requires the post holder to be sufficiently skilled and experienced in all these areas. We would expect the right person will have 5 years + 3rd line IT support experience and due to the nature of the role i.e. covering the end to end Infrastructure, it is likely that you will have experience working in an SME (Small / medium business) or MSP / IT Service provider where juggling priorities and working on a broad range of support issues is the norm. You will need to offer experience / knowledge in most of the following (more important to understand the fundamental concepts involved and not necessarily the same models / vendors); Servers and Storage VMware environments (or virtualisation in general) SAN - using EqualLogic iSCSI solutions Windows Server OS Networking All aspects of configuration and troubleshooting; Firewalls - using Check Point, ASA Routing - using Cisco ISR devices. Switches - using Dell Force10, Cisco Access Points - using Cisco, Meraki Dynamic routing using BGP Policy Based Routing DMVPN and MPLS configurations Load Balancers Applications Office 365 - Hybrid deployment support. SQL, Exchange, Active Directory, Group Policy administration and management. Azure and AWS environment support. Other Disaster recovery solutions Documenting Systems Technical escalation point Mentoring junior colleagues As well as providing you with a varied role, great work culture and a great team environment, our client will reward you with a salary in the region of £55,000 - £65,000 depending on experience, plus an excellent benefits package. For further information, please send your CV to Wayne Hawthorne at Vadis People Services. Vadis acts in the capacity of both an Employment Agent and Employment Business. 3rd Line, Senior Infrastructure Engineer, Senior Infrastructure Analyst, Senior Support Engineer, Support Analyst, Server Support, Windows Server 2008, Windows Server 2012, Windows Server 2016, Networking, Cisco, Firewalls, Check Point, Switches, Routing, BGP, Storage, VMware environments, SAN EqualLogic, Office 365, Exchange, Active Directory, AD, Azure, AWS

Application Governance Manager, IT Governance, Office 365, O365, Sharepoint, ITIL, London Application Governance Manager, IT Governance Manager required to work for a Global Professional Services business based in Central London. ***THIS IS INITIALLY A 12 MONTH FIXED TERM CONTRACT BUT WILL RECEIVE ALL BENEFITS LIKE A PERMANENT EMPLOYEE*** The purpose of this role is to assist with the management of Applications to deliver operational support and application governance within agreed SLA's. This role assists in ensuring quality principles and quality processes are included in the design and development of software deployment and IT support processes from a 3rd line perspective. Read on for more details… Requirements Good understanding of ITIL tools and processes. Proven project management skills with established knowledge of supporting governance and methodologies Motivated to establish and eradicate the root cause, not treat symptoms. A broad knowledge of the development lifecycle Proven technical knowledge on evaluating/initiating appropriate technological solutions to meet operational needs. Keen interest in keeping abreast of current and emerging technology developments within the Application sector. Knowledge and experience in general data security processes including disaster recovery and business continuity Experience in IT industry with an in-depth knowledge of application support. Technical knowledge of key IT applications and systems including: o Business Applications (APT Client, CCH, Alphatax, IPS, DMS Client) o Microsoft Office 2010/2016/365 o SCCM 1709 o Windows 7/10 o SQL o Office 365 o SharePoint o Experience with PeopleSoft Financials, PeopleSoft Human Resource, PeopleTools product set including PeopleCode, Application Designer, Component Interface and Workflow. Experience of application management and application deployment Leading on communications to teams across business function This is a great opportunity and salary is dependent upon experience. Apply now for more details…

Our client, a fun, well-established, creative technology company are looking for a service desk coordinator to support them with their busy helpdesk. They provide fully managed IT support and technology solutions, including proactive maintenance and monitoring, 24/7 IT support, network administration and technology consulting. Their aim to so get to know individual businesses inside out so they can recommend technology that will effectively address each unique business need. The right candidate needs to be Self-motivated with the ability to work in a fast-moving environment. They will be a highly organised self-starter who is also a flexible team player and is able to multitask. ROLE : 1st Line Support / Help Desk ROLE TYPE: Permanent SALARY: £22,000 - £25,000 COMPANY TYPE: Technology LOCATION: Central London Responsibilities: Ensure that our service delivery to all clients is nothing short of outstanding Manage the dispatch process of service requests to ensure available technical resources are fully and promptly utilised. Pre-process and quality checking of service requests as they arrive. Monitor resource schedules to ensure prompt time entry on service requests and fast turnaround of customer requests. Move service requests across teams according to fixed processes in order to meet SLAs. Track and follow up with clients regarding negative feedback surveys, Improve the overall usage of IT support resources and achieve maximum billability. Maintain the OOH rota and Early / Late starter Rota/ Lunch Rota. Responsible for arranging and scheduling engineer client visits. Check team calendars and ensure sufficient resources are organised to meet workloads. Ensure a good working relationship and rapport with all staff members Work closely with Team Leads/SDM - to ensure hat service requests, processes and KPIs are met Capabilities: Excellent customer service skills Firm, but diplomatic The ability to priorities and adapt to changes quickly under pressure Be polite and patient with clients and staff at all times and particularly in stressful situations Be able to multitask effectively See issues through to a successful completion Display a professional demeanour at all times Be approachable and enthusiastic about transferring knowledge and be fully integrated and engaged in the service delivery team's working day. Excellent verbal and written communication Is reliable and has a proactive approach to tasks. Knowledge, Skills and / or other Abilities Required: Previous IT role (junior or first line engineer role) Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care Experience in a customer service role Technical awareness: ability to match resources to technical issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Typing skills to ensure quick and accurate entry of service request details Self-motivated with the ability to work in a fast moving environment The success of the job holder will be assessed against the following: Client service, perception, and satisfaction Fast turnaround of client issues (time to resolution) Adhering to SLAs If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Holborn branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted for the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

IT Support Manager, London, Desktop Support, £50,000 Windows 2, MS Exchange 2010/2016/O365, Dell Networking & Cisco Virtual Infrastructure. Chassam Recruitment are currently looking to recruit an IT Support Manager for a leading company in the City of London. This is an exciting position and has come about due to a reorganisation of the business. The lucky applicant will be working on some exciting projects where you will be managing general IT services in conjunction with the IT Operations Manager. Managing a team of 2 people you will be ensuring the effective delivery of ICT services. You will maintain an active involvement in IT matters as well as manage the budget requirements and manage the set up and deployment of new user hardware. Other duties will include managing and assisting in the evaluation and testing of upgrades and new releases of non technical software. In effect you will be representing and providing general support on behalf of Central IT. It is essential that you have excellent communication skills and have excellent hands on Desk Top Support experience to be able to apply for this position. You need to be able to: Successfully multi-task Work as part of a team Successfully manage the complex requirements of IT Mentor Individuals Windows 7/10 Desktop Support SCCM Networking My client covers Windows 2 as well as MS Exchange 2010/2016/O365, Dell Networking and Cisco Virtual Infrastructure. To apply, please send your CV ASAP for the attention of Vicki Roth. An excellent package is on offer as well as the chance to play an important role in the company's growth.

IT Support Analyst Location: Lancashire (Blackburn, Manchester, Preston, Chorley, Bolton, Burnley, Rochdale, Wigan, Oldham, St Helens, Warrington - Good commutes) To £28k plus extensive benefits Keywords: IT Support Analyst, IT Support Engineer. 1st Line Support, 2nd Line Support, Desktop Support, Active Directory, Service Desk Analyst, SCCM, VMWare, 3rd Line Support, MCSE, MCSA, CompTIA etc. IT Support Analyst sought by a fast growing software development organisation. The IT Support Analyst will be responsible for the smooth operations of the company wide systems and infrastructure. You will be responsible for working with existing systems, implementation projects and general support duties. You will provide 1st and 2nd line support and monitor infrastructure including, networks, Servers, applications to work on maintaining constant usability and availability. We will be looking for most of the below: - Experience working in a 1st or 2nd Line Support role. Experience of working with infratsructure networks, hardware, software and telecommunications. - Experience deploying into a cloud enviornment with SCCM. - Knowledge of VMWare and Hyper-V solutions - Experience using automated monitoring tools. - Experience of IT Security, disaster recovery and system backup. - Experience of working in an ITIL environment. Desirable but not essential qualifications include: - MCSE or MCP - CompTIA A+ certification - Cisco CCNA / CCNP - A degree in an IT related subject. - ITIL Fantastic career opportunities for the right individual in a fast paced, yet relaxed office environment. You will be working for a fast growing organisation as they continue to grow.

1st/2nd Line Engineer- London- £24K - £28k Our exclusive client is looking for a 1st/2nd Line Engineer who provides outstanding customer service and enjoys working on tricky IT issues with the support of a great team in Central London. ABOUT YOU You will need to be a strong 1st/2nd Line Engineer keen to work in a business where technology means everything. As well as excelling in customer service, you will be technical and eager to stretch your skills with the support of a great team. You will be working primarily with the following technologies: ·All current MS Windows Server & Desktop platforms ·MS Exchange, RDS, SQL, SharePoint and other Server systems ·Active Directory ·Online Backup Technologies for Servers and Endpoints ABOUT THE ROLE The role of the Service Desk Engineer is to ensure that customer requests are dealt with quickly and effectively while maintaining the high level of service that our customers depend upon. The role will expose candidates to a variety of technologies while requiring them to balance workload with project involvement. Job role ? To answer requests for support in a prompt, professional and courteous manner, however, they are received. ? To manage calls according to the agreed process, escalating as appropriate. ? Resolve customer's requests for support in a timely fashion while preventing reoccurrence. ? To assist the team with the administration of the network and the services it provides so that an agreed level of performance is maintained. ? To help fellow engineers within the organisation by providing guidance and technical training where required. ? To maintain support levels to meet the customer's individual needs. ABOUT THE COMPANY Their mission is to make IT support as stress-free as possible and a growth enabler for business. They specialise in providing bespoke IT Support and managed services to the SMB sector in London and Greater London. They make it their business to understand companies, so they equip them with the best IT infrastructure to help achieve goals. ABOUT THE REWARDS This opportunity offers a salary of up to £28k, depending on your experience. Alongside this excellent salary, you will also have access to a host of company benefits, including gym membership, a pension scheme and 25 days holiday. HOW TO APPLY This role is a great opportunity not to be missed. Submit your CV now , or give Sonia a call on to discuss whether this role is right for you.

Desktop Support Engineer- Watford - 12 month contract Have you gained experience within Desktop Support/ IT Support role/ 2nd Line role? Are you now looking for your next challenge? If so the role as Desktop Support Engineer at ESP Global Services based onsite at one of our valued customers in London could be the next role for you. What does the role of Desktop Support Engineer involve? You will work onsite at one of our valued customers as part of a team of 3. You will provide and maintain continuity of service for all desktop devices (hardware, software and connectivity) for the customer and resolve any technical issues that may occur within agreed contractual service levels. Respond to allocated customer incidents (hardware, software and connectivity) and service requests and manage through to a successful resolution within agreed service levels. Deliver desk-side support services to the customer in line with agreed project timescales and service levels Deliver hard and soft break fix services for laptops and desktops across the customer site portfolio Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, manage and maintain the configuration and installation of the Desktop, including patch updates and hardware replacements. Identify and obtain from the vendor any spares required to respond to incidents and ensure that the customer is kept informed of any resulting delays. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements. Ensure that each Desktop Device is installed with the appropriate Desktop image Provide VIP support for Desk side issues Maintain a high level of communication at all times with the customer, colleagues and senior members of staff and provide timely updates to the Service Desk so that progress against each individual incident can be updated as required. What Competencies/ previous experience do you need to have to be considered? Previous experience of working onsite providing Desktop Support You will be a confident communicator Ability to work under pressure Excellent customer service skills Good knowledge and experience in Microsoft Desktop Software and Operating Systems An understanding of network protocols, server hardware and configurations or other IT qualifications Working hours: Monday to Friday between 0 Salary: £26,000 About ESP ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are head-quartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs in Hong Kong, Singapore, Trinidad, Chicago and Mexico. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic. We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients. Interested? Please apply today for a quick response.

An IT Support Engineer is required to provide support for large Engineering firm based between Sheffield and Rotherham, South Yorkshire. A salary of up to £30,000 is available for the right applicant. The IT Support Engineer will support users as a technical point of contact in the IT Support team responsible for troubleshooting Microsoft Software and hardware issues for multiple sites, Sheffield and Guildford. You will have some knowledge of Microsoft Server troubleshooting and management of software applications as well as grow in VMWare and Cisco networking. You will have a good knowledge of Windows troubleshooting and if you are seeking a role with progression this position will not disappoint. The technical environment within which you will learn and train will cover: Windows Server and Cisco / VMWare, MS Office, Network Security protocols, infrastructure management, and storage. This is a great opportunity for growth and the position comes with fast track into an IT Systems Administration role. Client Our client is a blue chip International organisation offering Business Service globally. Required skills: - Strong user support and troubleshooting skills - Previous IT Helpdesk Support preferably in a multi-site environment - Solid 2nd and 3rd line support skills required Who would this role suit? This role will suit an IT Support Engineer keen to join a growing and rewarding employer who offers training and career development. Salary: Salary from £27,000 to £30,000 basic plus Pension and Training Location: Sheffield, South Yorkshire Commute from: Rotherham / Barnsley / Deepcar / Chapeltown / Yorkshire To Apply: Please send your CV through to Peter Strutt of CV Screen in strict confidence. CV Screen is the IT Recruitment Agency managing this vacancy. Alternative Titles: Desktop Support Analyst / IT Systems Administrator / IT Engineer / Network Support Engineer / IT Technician Summary: - IT Support Engineer vacancy in Sheffield, South Yorkshire - Previous Helpdesk and Troubleshooting experience required - Solid 2nd and 3rd line support skills required (Windows Server / VMWare) CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

An IT Support Engineer with experience of SQL Management Studio and Server Infrastructure skills is required by our client based in Newmarket, Cambridgeshire. A salary of up to £30,000 basic is available. As IT Support Engineer you will support the day to day user faults and provide 1st and 2nd line support to all helpdesk issues. You will work in a Scientific environment covering laboratory systems and as such will ideally offer knowledge of Excel and VBA to be able to provide reports for the bespoke Laboratory Management System. Any knowledge of SQL Server and SQL Management Studio is highly desirable. Your role as IT Support Engineer will maintain the systems and training new users as well as increase the efficiency and functionality of applications. Similar experience supporting a laboratory systems is useful, but similar web-based systems will be fine as training will be provided. Required skills: - Experience of Excel VBA, SQL Management Studio, SQL Databases - Experience of Active Directory, DNS, Firewalls, Exchange, Office 365 - Experience working in a fast-paced environment Who would suit this role? This is an excellent role for an experienced IT Support Engineer to work with a rewarding company who are growing and expanding. You will be based from offices near Newmarket, Salary: Basic salary from £25k to £30k plus benefits dependent upon experience. Location: Newmarket, Suffolk Commute: Cambridge / Cambridgeshire / Ely / Mildenhall / Thetford / Bury St Edmunds To Apply: Please send your CV through to Peter Strutt of CV Screen in strict confidence. Summary: - IT Support Engineer vacancy in Newmarket, Suffolk - Experience of Excel VBA, SQL Management Studio, SQL Databases - Active Directory, Exchange & Office 365 are essential CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

A degree educated Senior IT Support Engineer is required by a successful Managed Services company who specialise in providing IT support to the private and public sectors. Based in Harrow on the Hill, the successful candidate will provide client facing support services at different central sites (predominantly in London and Hertfordshire) within a very successful and growing IT Services company. A salary of up to £40,000 plus benefits and excellent progression opportunities is available. Client An established and successful Managed Services company who specialise in providing IT support services to select clientele and who have a track record of investing in their team. Skills Required - Helpdesk management exposure - Windows server 2008 / 2012 / 2016 - Any knowledge of VMware or Citrix would be useful. - Installation and support of client servers - Site visits when required to investigate and resolve issues - IP addressing, subnets, firewall implementation, routing - Microsoft certifications would be advantageous (Any of MCITP / MCSE / MCP / MCSA) - An IT Degree Who would the role suit? An ambitious Senior IT Support Engineer who is looking to make a difference and progress within a successful and growing company Salary to £40,000 plus benefits Location Harrow on the Hill / Middlesex Commute from Wembley / Watford / Northwood / Uxbridge To apply, please email your CV through to Sam Gillett of CV Screen in strict confidence. Summary A strong IT Support Engineer who has had experience of working in a Managed Service Provider Based in Harrow on the Hill - Travel to Client Sites in Hertfordshire / Middlesex and Central London will be required. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Job Title: Graduate Software Developer Location: Tamworth Salary: £24,000 per annum Benefits: Pension, Free Parking, Realistic Progression This opportunity is open to recent graduates, as well as undergraduates due to graduate this spring/summer (2019) The Role This organisation is an industry leading provider of software looking to recruit a recent Graduate to join their Graduate Training Programme. This is a role within a growing development team within an expanding organisation and this opportunity offers great potential for progression. You will work within a supportive software development team that welcomes new ideas and interests. These are NOT required skills but technologies the organisation use; C# and .Net (4.5), MVC, WinForms, SQL Server, Visual Studio and Web Services. Experience Required This is an excellent opportunity for a new or recent graduate who is passionate about learning and using the latest technologies in an agile development environment. You will have an IT / software development degree with within a technical related subject such as; Computer Science; Applied Computing; Software Engineering; Web Development; Computer Programming; Computing for Business. You will have good time management skills, can manage your own workload and can provide realistic timescales for developments. You may have some understanding of the software development lifecycle and knowledge of agile techniques that the team use. Benefits include an excellent salary (£24,000), Pension, 25 days annual leave (which rises to 35 with service), free parking and a long list of other great benefits - see below. Most importantly, this role offers an excellent environment where training and progressing is very much on offer. Benefits on offer 25 days annual leave plus 8 public holidays - rising to 35 with service!! Holiday buy back or carry over scheme Company contributory pension scheme Flexible working opportunities Flexitime Free onsite parking Genuine opportunities for progression and development Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

IT Support Specialist in Darlington, £19k - £23k p/a with permanent contract. Your new company You'll be joining a highly respected and established business in the Darlington area as part of their IT Support division. With a great working environment, excellent reputation and great benefits package this a fantastic opportunity to join a multi skilled IT support team in the region. Your new role As an IT Support Technician you'll be responsible for providing efficient Service Desk support within the business by diagnosing registered issues and either implementing a solution or escalating to the IT Support Manager as appropriate. Working within agreed SLA's and policies you'll ensure service requests are processed and allocated appropriately as well as assisting in the development of new services and processes. You'll also participate in server and system updates and patches along with additional project and support work as part of the infrastructure team. What you'll need to succeed To succeed you'll need experience of working within an ITIL environment as part of a fast paced service desk at a 2nd line level. You'll need strong skills and experience in Active Directory and Group Policy as well as excellent technical skills with Windows 7-10, Windows Server and Office. What you'll get in return In return you'll received a competitive salary, great working environment and permanent contract along with an excellent benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Founded in 1347, this College has an excellent academic and research record. The College is a lively and friendly community, catering for approximately 70 academics, 190 staff and 650 undergraduate and graduate students. Software Development Team Lead Location: Cambridge £37,345 (USS.46) - £40,793 (USS.49) depending on experience and qualifications, plus an attractive benefits package This post will have responsibility for the supervision of the Development Team, supporting the adoption of agile principles within the IT Department. The Development Team comprises 2 other members of staff. The post holder will be required to provide broad technical input in this hands-on role. You will work closely with the Development Team as well as the rest of the IT department to identify opportunities to develop and implement enhancements to the infrastructures and services supporting the college's activities. Whilst strong experience of software development is required in this role another important aspect will be the ability to lead the Development Team, support and critique projects as well as capable of setting and achieving challenging targets. The post holder will work closely with the Director of IT supporting the strategic work of the department. The successful candidate will be self-motivated and entrepreneurial and will have a proven track record of success. Closing date for applications: Monday, 22nd July, 2019 Interview date: To be scheduled TO APPLY AND FOR MORE INFORMATION: Please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer's website. The College is an equal opportunities employer. No agencies please.

1st / 2nd Line IT Support Analyst required by an International SaaS Company to be based in their Head Office in London (Soho) on an initial 6 month contract offering up to £125 per day. The IT Support Analyst will provide 1st and 2nd line support to approximately 50 local end users and assist with remote support globally. The role requires high end customer service and a large swiss army know of IT skills. Summary: Role: 1st / 2nd Line Support Analyst Location: London (Soho) Rate: £125 per day Term: Initial 6 month contract Requirements: Active Directory / Group Policy DNS and DHCP Windows Server 2008/2012 Mac and PC imaging solutions (JAMF Pro/Casper, Deploy Studio, Microsoft Deployment Toolkit) Administering and using Google Apps Maintaining computer and peripheral inventory Ticketing systems such as Zendesk, SalesForce or similar Experience supporting Atlassian products such as Jira and Confluence Experience with Single Sign on systems such as Okta Experience dealing with vendors Knowledge of VoIP and Video Conferencing Standards (Zoom Room)

IT Support Engineer - 2nd Line/Software/SaaS (INCLUDES HOME WORKING) Rapidly growing software house looking for a Support Engineer to join their growing team. Skills: - Experience supporting IT systems - Excellent numeric and communication skills (written and verbal) - Positive and enthusiastic outlook - Strong attention to detail, good organisational skills - Team player - Customer service experience Desirable: - Experience working with ITIL and Agile processes - Basic knowledge of programming/Scripting languages - Experience in the Retail sector Role: You will be responsible for providing support and assistance to a range of business customers. Dealing with support queries in a professional manner and dealing with escalations when required. This role includes a shift pattern, home working and occasional (very light) on call. You will have a keen interest in IT, a desire to learn and grow within a rapidly growing software company. Company: A rapidly growing software house with some major clients in the retail sector. Recently received major investment from a very wealthy backer. You will be rewarded with a very competitive salary and a great range of benefits, including a free to use gym on site and an opportunity to progress your career in a dynamic organisation.

Are you an experienced IT Support Analyst with excellent skills in PowerPoint? Do you have experience in support software and hardware issues? Do you have good knowledge of Office 365? CV Screen may have the role for you! Role Overview An IT Support Analyst is required for a Technology company based in Central London. A salary of up to £30,000 is offered. Depending on experience. You will work closely with management to develop a proposal to put a logical system in place. You will support clients in the pharmaceutical industry, helping them to write PowerPoint presentations. You will support around 25 staff on hardware and software issues. You will be the first port of call for setting up new hardware and software. You will work closely with the offsite support team. Client CV Screen is recruiting for a leading Technology company based in Central London. Skills Required The IT Support Analyst will ideally have the following experience: - Excellent PowerPoint presentation skills - Skills in Office 365, VPN and Network Infrastructure - Knowledge of IT costs and budgeting Location London Closest tube station Borough Salary / Benefits Up to £30,000 + benefits - 25 days holiday + Bank holidays! To Apply Please email your CV through Kate Lomax in strict confidence or call Kate on to discuss the role in more detail. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

A Senior IT Support Engineer is required by a successful Managed Services company who specialise in providing IT support to the private and public sectors. Based in Trafford, the successful candidate will provide client facing support services at different sites across the North West within a very successful and growing IT Services company. A salary of up to £34,000 plus car, phone and laptop and excellent progression opportunities is available. Client An established and successful Managed Services company who specialise in providing IT support services to select clientele and who have a track record of investing in their team. Skills Required - Helpdesk management exposure - Windows server 2008 / 2012 / 2016 - Any knowledge of VMware or Citrix would be useful. - Installation and support of client servers - Site visits when required to investigate and resolve issues - IP addressing, subnets, firewall implementation, routing - Microsoft certifications would be advantageous (Any of MCITP / MCSE / MCP / MCSA) - An IT Degree Who would the role suit? An ambitious Senior IT Support Engineer who is looking to make a difference and progress within a successful and growing company Salary to £34,000 plus car, phone and laptop Location Trafford, Greater Manchester To apply, please email your CV through to Sam Gillett of CV Screen in strict confidence. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

We are recruiting for an experienced IT Support Engineer for a Fantastic European Tech Business. Working from either the Nottingham or Manchester offices you will thrive in an environment of passion, integrity, ownership and innovation, where development and progression is a real focus. When it comes to the benefits and perks, we like to think they have everything you'd expect and more - 27 days holiday (+ stats), your birthday off work, private medical cover, dental cover, bi-monthly social events and a lot more! You You think creatively, with excellent problem solving skills and a proven track record in Operations or Support. You are logical, self-motivated and driven to succeed. You're hard working and you get things done. You enjoy making a difference and relish learning and self-improvement. A quick learner with exceptional communication and organisational skills, with a positive "can-do" attitude. Role As Support Engineer you will be responsible for supporting the flagship products and services; from low level infrastructure components, communicating with network operators globally, to web applications used internationally by tens of thousands of customers. In this role you will be responsible for: Providing second line support, liaising with our Customer Care and Development teams to assist in customer enquiries Thoroughly investigating and troubleshooting any issues that arise with the platform Ensuring the smooth running and reliability of our client systems, in partnership with the wider technical team Ensuring high levels of system performance through monitoring, analysis and performance tuning Maintaining all relevant documentation and knowledge bases Updating security programs, initiatives and ensuring they're implemented to minimise risk Protecting the organisation's value by keeping information confidential and systems secure Escalating application problems to vendors and following up to resolution Testing of disaster recovery and business continuity policies and procedures Providing on call support including out-of-hours incident support on a rota basis to help deliver a high quality of service around the clock. Living and demonstrating our values at all time: Passion, Innovation, Ownership, and Integrity. SKILLS/EXPERIENCE: Our systems are primarily deployed across Windows and Linux Operating Systems, but we are using and evaluating numerous other technologies too. We'd be interested in candidates who have the following skills/experience: Essential; Experience of working in an Operations or Support role Proven experience of managing support tickets across multiple teams Experience of managing knowledge bases to speed up support ticket resolution and to move resolution closer to the customer contact point Ability to collaboratively work as part of a team, to take ownership of and be accountable for your work Excellent communication skills and a desire to continue to learn Desirable; A good knowledge of Windows Server (2012 R2 preferred) and/or Linux (Ubuntu 14.04 LTS preferred) Scripting/programming languages to assist in automating solutions to common problems (e.g. PowerShell, Bash, C#, Ruby, Python etc.) Knowledge of software delivery technologies (e.g. continuous integration, deployment tools, monitoring software, SDLC tools etc.) An understanding of Agile & Continuous Delivery methodologies Apply today to look at the opportunity to work in such a great environment, with a first class employer.

This company is a fast-growing, premier UK provider of IT support services whose clients range from 10 to 400 users and utilise the best technologies. Their wide range of managed IT services includes bespoke project delivery and they have a growing reputation for the quality and passion of their service built around their clients, combining on-site visits and unlimited helpdesk support to deliver a very different customer experience. They are looking for a Technical Consultant who will be responsible for improving and maintaining client infrastructures and for project delivery. What you won't be doing is solving clients' IT problems; that's the role of the Helpdesk and they take full ownership for fixing stuff and feel good about doing it! What you will do as a Technical Consultant is partner with each of your clients as either their IT manager or alongside their IT manager, which will enable you to: build trusted adviser relationships, which means… providing input and guidance, steering them to make the right long-term decisions about their IT infrastructure install all the latest technologies Requirements The ideal Technical Consultant candidate will have a track record in IT support, including some time in a field technical support role. You will ideally have Microsoft qualifications and acknowledged skills in writing technical documentation, providing detailed client proposals and completing IT systems reviews. Confident in getting to grips with a varied client base, each with its own challenges and priorities, you thrive on partnering with different stakeholders in different environments. You will have advanced troubleshooting skills in Microsoft server hardware and software, including Exchange. You will also have knowledge of firewalls, antivirus and backup technologies and the ability to install and support VMWare / Hyper V clustering. You will be a strong all-round communicator, networker and influencer with good project management skills. Benefits They offer private healthcare schemes, an employee assistance programme, access to an exclusive discount website, eyecare vouchers, childcare vouchers, a cycle to work scheme, long service awards, and quarterly team nights out. They also carry out bi-annual development reviews for all of their team members, giving them the opportunity to discuss their career and their training and development. Their team are the best in the business, so training is very important to us - we provide internal and external technical and soft skills training, and support their team by paying for them to take the exams that they need to gain valuable, industry recognised qualifications to develop their knowledge and expertise. Full Time Up to 50k plus car and benefits

IT Support Analyst - £25k - £28k + Excellent Benefits Package Professional Services Northampton A well-established professional services organization in the Northampton area are looking to recruit an IT Support Analyst to join their growing IT team. To provide first and second line on-site IT Support to the clients midland offices, delivering the highest level of support and coaching to end users ensuring the most cost-effective use of the business systems and allowing us to gain maximum return on the IS investment. Skills / Environment Good understanding of IT systems and infrastructure. 1st and 2nd Line IT Support Experience of providing support across multiple sites. Has had exposure to working to tight SLA's & KPI's. ITIL Certified MCP or MOUS certification Familiarity with LAN (and WAN) technologies Some experience of dealing with telecommunication systems. Role Overview It is essential that the Support Analyst can work flexible or extended hours to complete some tasks outside of core business hours of 08:00 to 18:00. (80%) To provide on-site Support at scheduled locations. (20%) Other tasks as appropriate. Salary: £25k - £28k Benefits: A pension scheme with employer contributions of up to 5.5%, 23 days holiday with option to buy up to 8 additional days and many more! This role may suit candidates, who hold the following job titles: IT Support Analyst, IT Support Engineer, IT Support, Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.

We have a great opportunity for a Graduate IT Support Technician to join a fast-growing ISP in the South West with a starting package of Circa £22,000 + Benefits. In this varied role, you'll be joining a small team with support and training where you'll be providing telephone and remote support to customers. You'll be able to demonstrate knowledge of Networking, Configuring Network Devices, Routing and Switching. - Client - Established over 8 years ago, we're recruiting for an award-winning supplier of Telecoms / Broadband Solutions based in Dorset. - Required Skills - Previous experience as a Graduate IT Support Technician / IT Support Technician / Network Engineer or Similar. Knowledge of TCP / IP Stack and Switching and Routing technologies Any knowledge of CISCO would be highly desirable. Any experience in Monitoring and maintaining wireless and fibre networks would be desirable. University (or equivalent) degree in computer science, engineering or similar - Who would the role suit? - This is an excellent opportunity for a Graduate IT Support Technician / IT Support Technician with a strong interest in Wireless and Fibre networks, based around the Blandford Forum area. Salary: Up to £22,000 depending on experience + Benefits Location: Blandford Forum Commutable from Weymouth, Dorchester, Salisbury, Shaftesbury, and Poole. To apply Please send your CV to Matt Sylvester at CV Screen in strict confidence or call Matt on for more details CV Screen is the Recruitment Agency managing this vacancy. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Cloud IT Engineer London, W1H An experienced Cloud IT Engineer (Azure) is needed to join a innovative marketing agency based in central London. The Cloud IT Engineer will be working as part of DevOps to build in-house cloud services. If you are an established Cloud Engineer looking for a role working in an Agile Environment this is the ideal role for you. Our client helps brands motivate transactional behaviour, influencing consumers to choose one brand over another, increase sales frequency and loyalty. Established over 60 years ago they have an international reach with offices in 14 countries across the globe. The London office is a hub of creativity with a diverse group of marketing professional from campaign managers, to digital specialists and support staff, their passion for being great story tellers is what brings them together as a team and creates a unique working environment. The Cloud IT Engineer will be responsible for up-skilling and training of department staff as we as escalating operational issues where required. The Cloud IT Engineer will also contribute to supporting the legacy systems already in place. The main daily responsibilities will include: Implementation and support of Azure and Office365 Services; Automation and Platform Support for in-house cloud services; Develop API integration for Cloud Services and 3rd Party SASS solutions; On-going Automation of Operational Tasks; Responding to support requirements of Developers and Technical Operations; Partake in out-of-hours support. To qualify.... Whether you are a Cloud IT Engineer / Azure Engineer / IT Support Engineer / Technical Support or similar we don't mind as long as you have a CV that demonstrates: You have solid experience working in a Cloud focussed IT environment; You are experienced in Azure; Educated to degree level in a relevant subject or equivalent; Team player with the ability to work autonomously. In return the IT Cloud Engineer will receive a competitive salary, supportive and friendly work environment and solid career prospects. Apply now