About Gowling WLG Gowling WLG is a new international law firm created by Gowlings, a leading Canadian law firm, and Wragge Lawrence Graham & Co (WLG), a leading UK-based international law firm. We built Gowling WLG to provide clients with legal services at home and around the world, and to help you succeed no matter how challenging the circumstances. Gowling WLG clients have access to in-depth expertise in key global sectors along with a top-tier suite of legal services. With more than 1,400 legal professionals across offices in 18 cities worldwide and specialised expertise in countries around the globe, we're positioned to help clients rise to the challenges they face - both today and tomorrow. Main Purpose of the Job To manage, maintain and monitor the Information Security Management System (ISMS) within the firm's Integrated Management System (IMS) To act as an interface between the strategic and process-based activities and the work of the technology-focused experts, analysts, and administrators in the IT organisation Translating the IT-risk requirements and constraints of the business into technical control requirements and specifications, as well as develop metrics for ongoing performance measurement and reporting Coordinating the IT organisation's technical activities to implement and manage security infrastructure, and to provide regular status and service-level reports to management To work with the IT organisation and business management to align priorities and plans with key business objectives Acting as an empowered representative of the IT Director during IT planning initiatives to ensure that security measures are incorporated into strategic IT plans and that service expectations are clearly defined Working with business and IT stakeholders to balance real-world risks with business drivers such as speed, agility, flexibility and performance To embed a culture of information security within the firm, with a focus on security by design Direct reports: None Indirect reports: All staff involved in work that may affect the firm's information security Main Duties and Responsibilities Leading in the development of information security policies, procedures and standards in line with business needs, assist the Service Delivery teams in enforcing the agreed policies and audit the adherence to those policies in line with agreed KPIs and SLAs Managing and maintaining security communication and awareness campaigns for staff - particularly core technical staff, but also including all levels up to and including senior leaders - to enhance the security culture and develop a general understanding of their responsibilities supporting the hiring of new staff with information security skills training new staff on security awareness conducting information security related performance reviews, providing leadership and coaching, plus technical and personal development programs for core technical staff Managing security projects and providing expert guidance on security matters for other IT projects Monitoring and ensuring compliance with security standards such as ISO 27001 Carrying out information security related audits and 3rd party supplier audits, analysing results from third party security questionnaires and audits, identifying the risks within those results and publishing within the ISMS Assisting resource owners and IT staff in understanding and responding to security audit failures reported by auditors Managing the identification and rectification of security incidents, reporting progress and providing expertise in response to emerging threats Advising management on how to meet any information security requirements, and on any changes to information security regulations/compliance Managing and driving the business to respond accurately and appropriately to due diligence questionnaires and external audits Acting as an initial escalation point within the BIS department to respond to Information Security questionnaires Developing a knowledge base and FAQ section for Information Security Carrying out information risk assessments in line with ISO 27001 and maintaining the results within the ISMS Complying with the Integrated Management System (IMS) to ensure alignment and adherence to common document format, communications, testing and review Developing, maintaining and publishing a security information pack to be distributed to selected clients on request or as part of the client on-boarding process Liaising with clients/potential clients in relation to their information security requirements Improving the process (including automation) of client security audits Helping to drive a security culture within the BIS team through regular educational sessions, being a champion for how good information security is a business enabler rather than a blocker Supporting the BIS Leadership team to embed Information Security into the overall Enterprise Architecture working with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements liaising with IT management to align existing technical installed base and skills with future architectural requirements Being involved in the budget setting process and building business cases for investment in tools that may improve the security posture of the firm Monitoring suppliers for performance to targets and deliverables to ensure that any projects remain on budget Working as a liaison with vendors and the legal and purchasing departments to establish mutually acceptable contracts and service-level agreements To support Business Solutions & Change and Service Delivery by consulting with and educating staff to ensure that any proposed software developments or changes do not compromise the security of the firm's data, and monitoring to confirm staff are: understanding security requirements and issues, and identifying encryption and controls needed to protect information adhering to privacy by design principles, enabling use of test data, pseudonymisation and encryption at rest, ability to delete data building in full auditing and error logging to any applications or customisations developing the ability to output logs of security events to security monitoring software prioritising security above functionality and performance, whilst being pragmatic and taking a risk based approach ensuring that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software To perform a professional solution delivery by: Maintaining a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations Maintaining team knowledge by participating in educational opportunities; attending professional conferences and events; maintaining personal networks; participating in professional organisations such as ILTA and Litig Participating in knowledge gaining and sharing amongst Enterprise Architects, Digital Innovators, Solution Architects, SMEs, Developers and Solutions Architects as well as Service Delivery staff (such as the Service Change and Management Leads and the Subject Matter Analysts) by utilising corporate membership of industry bodies and knowledge providers (e.g. Gartner) Participating in, contributing to and networking within cross-BIS 'Communities of Interest' relating to the core technology platform areas Helping to educate peers including with current technology trends To consider the development of a visual management board that summarises the status information security management throughout the firm To support the Head of Architecture and Innovation and BIS by: Performing any other reasonable tasks as requested, including requests from other senior BIS leaders Performing the Service Delivery Out of Hours Support (OHS) 'Duty Manager' role on a rota basis Supporting Service Delivery with global incident management, business continuity and resolution assisting and guiding the planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans Responding to service incidents/BAU (RUN tasks) as required by the Service Delivery Business Partners - this should always be the highest priority for all BIS staff Key skills and experience Ideally a graduate qualified in computer science/information systems/related fields with a specialism in information security and/or Seven or more years of IT and Business User experience, with sensitivity and commitment to business problem solving - ideally experience of working with a range of technologies (including Microsoft) within business/operations areas of the legal profession or other professional services a minimum of five years of demonstrated competency in information security management and control at least two years expertise in leading project teams and developing/managing information security projects - including resource balancing across multiple IT teams, task prioritizing and project reporting supporting the IMS (Integrated Management System) policies and strategies - balancing operational tasks with longer-term strategic security efforts vendor relationship management - ensuring that service levels and vendor obligations are met identifying information security needs and taking initiative to fulfil the related requirement strong working knowledge of ISO 27001 and the ability to carry out information security audits understanding of compliance..... click apply for full job details
Sep 23, 2017
Full time
About Gowling WLG Gowling WLG is a new international law firm created by Gowlings, a leading Canadian law firm, and Wragge Lawrence Graham & Co (WLG), a leading UK-based international law firm. We built Gowling WLG to provide clients with legal services at home and around the world, and to help you succeed no matter how challenging the circumstances. Gowling WLG clients have access to in-depth expertise in key global sectors along with a top-tier suite of legal services. With more than 1,400 legal professionals across offices in 18 cities worldwide and specialised expertise in countries around the globe, we're positioned to help clients rise to the challenges they face - both today and tomorrow. Main Purpose of the Job To manage, maintain and monitor the Information Security Management System (ISMS) within the firm's Integrated Management System (IMS) To act as an interface between the strategic and process-based activities and the work of the technology-focused experts, analysts, and administrators in the IT organisation Translating the IT-risk requirements and constraints of the business into technical control requirements and specifications, as well as develop metrics for ongoing performance measurement and reporting Coordinating the IT organisation's technical activities to implement and manage security infrastructure, and to provide regular status and service-level reports to management To work with the IT organisation and business management to align priorities and plans with key business objectives Acting as an empowered representative of the IT Director during IT planning initiatives to ensure that security measures are incorporated into strategic IT plans and that service expectations are clearly defined Working with business and IT stakeholders to balance real-world risks with business drivers such as speed, agility, flexibility and performance To embed a culture of information security within the firm, with a focus on security by design Direct reports: None Indirect reports: All staff involved in work that may affect the firm's information security Main Duties and Responsibilities Leading in the development of information security policies, procedures and standards in line with business needs, assist the Service Delivery teams in enforcing the agreed policies and audit the adherence to those policies in line with agreed KPIs and SLAs Managing and maintaining security communication and awareness campaigns for staff - particularly core technical staff, but also including all levels up to and including senior leaders - to enhance the security culture and develop a general understanding of their responsibilities supporting the hiring of new staff with information security skills training new staff on security awareness conducting information security related performance reviews, providing leadership and coaching, plus technical and personal development programs for core technical staff Managing security projects and providing expert guidance on security matters for other IT projects Monitoring and ensuring compliance with security standards such as ISO 27001 Carrying out information security related audits and 3rd party supplier audits, analysing results from third party security questionnaires and audits, identifying the risks within those results and publishing within the ISMS Assisting resource owners and IT staff in understanding and responding to security audit failures reported by auditors Managing the identification and rectification of security incidents, reporting progress and providing expertise in response to emerging threats Advising management on how to meet any information security requirements, and on any changes to information security regulations/compliance Managing and driving the business to respond accurately and appropriately to due diligence questionnaires and external audits Acting as an initial escalation point within the BIS department to respond to Information Security questionnaires Developing a knowledge base and FAQ section for Information Security Carrying out information risk assessments in line with ISO 27001 and maintaining the results within the ISMS Complying with the Integrated Management System (IMS) to ensure alignment and adherence to common document format, communications, testing and review Developing, maintaining and publishing a security information pack to be distributed to selected clients on request or as part of the client on-boarding process Liaising with clients/potential clients in relation to their information security requirements Improving the process (including automation) of client security audits Helping to drive a security culture within the BIS team through regular educational sessions, being a champion for how good information security is a business enabler rather than a blocker Supporting the BIS Leadership team to embed Information Security into the overall Enterprise Architecture working with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements liaising with IT management to align existing technical installed base and skills with future architectural requirements Being involved in the budget setting process and building business cases for investment in tools that may improve the security posture of the firm Monitoring suppliers for performance to targets and deliverables to ensure that any projects remain on budget Working as a liaison with vendors and the legal and purchasing departments to establish mutually acceptable contracts and service-level agreements To support Business Solutions & Change and Service Delivery by consulting with and educating staff to ensure that any proposed software developments or changes do not compromise the security of the firm's data, and monitoring to confirm staff are: understanding security requirements and issues, and identifying encryption and controls needed to protect information adhering to privacy by design principles, enabling use of test data, pseudonymisation and encryption at rest, ability to delete data building in full auditing and error logging to any applications or customisations developing the ability to output logs of security events to security monitoring software prioritising security above functionality and performance, whilst being pragmatic and taking a risk based approach ensuring that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software To perform a professional solution delivery by: Maintaining a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations Maintaining team knowledge by participating in educational opportunities; attending professional conferences and events; maintaining personal networks; participating in professional organisations such as ILTA and Litig Participating in knowledge gaining and sharing amongst Enterprise Architects, Digital Innovators, Solution Architects, SMEs, Developers and Solutions Architects as well as Service Delivery staff (such as the Service Change and Management Leads and the Subject Matter Analysts) by utilising corporate membership of industry bodies and knowledge providers (e.g. Gartner) Participating in, contributing to and networking within cross-BIS 'Communities of Interest' relating to the core technology platform areas Helping to educate peers including with current technology trends To consider the development of a visual management board that summarises the status information security management throughout the firm To support the Head of Architecture and Innovation and BIS by: Performing any other reasonable tasks as requested, including requests from other senior BIS leaders Performing the Service Delivery Out of Hours Support (OHS) 'Duty Manager' role on a rota basis Supporting Service Delivery with global incident management, business continuity and resolution assisting and guiding the planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans Responding to service incidents/BAU (RUN tasks) as required by the Service Delivery Business Partners - this should always be the highest priority for all BIS staff Key skills and experience Ideally a graduate qualified in computer science/information systems/related fields with a specialism in information security and/or Seven or more years of IT and Business User experience, with sensitivity and commitment to business problem solving - ideally experience of working with a range of technologies (including Microsoft) within business/operations areas of the legal profession or other professional services a minimum of five years of demonstrated competency in information security management and control at least two years expertise in leading project teams and developing/managing information security projects - including resource balancing across multiple IT teams, task prioritizing and project reporting supporting the IMS (Integrated Management System) policies and strategies - balancing operational tasks with longer-term strategic security efforts vendor relationship management - ensuring that service levels and vendor obligations are met identifying information security needs and taking initiative to fulfil the related requirement strong working knowledge of ISO 27001 and the ability to carry out information security audits understanding of compliance..... click apply for full job details
Key Requirements * Advanced level of Excel * Intermediate/Advanced knowledge MS SQL server * Ability to create complex queries to summaries large data sets * Good knowledge of relational database concepts * Ability to create to reporting using BI applications * Strong mathematical and analytic skills * Dedicated customer service skills * Analysis experience * SSRS If you would like more information in regards to this opportunity then feel free to give me a call on ************* or alternatively email If you are not interested but know somebody who would be then we can offer other incentives for anybody who can refer successful candidates. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.
Sep 23, 2017
Full time
Key Requirements * Advanced level of Excel * Intermediate/Advanced knowledge MS SQL server * Ability to create complex queries to summaries large data sets * Good knowledge of relational database concepts * Ability to create to reporting using BI applications * Strong mathematical and analytic skills * Dedicated customer service skills * Analysis experience * SSRS If you would like more information in regards to this opportunity then feel free to give me a call on ************* or alternatively email If you are not interested but know somebody who would be then we can offer other incentives for anybody who can refer successful candidates. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.
BI Analyst/ Business Intelligence/ SSRS/ SQL/ Excel/ Analyst My client are looking for an experienced Analyst to help provide accurate and effective data and reporting solutions. Key Requirements • Advanced level of Excel • Intermediate/Advanced knowledge MS SQL server • Ability to create complex queries to summaries large data sets • Good knowledge of relational database concepts • Ability to create to reporting using BI applications • Strong mathematical and analytic skills • Dedicated customer service skills • Analysis experience • SSRS If you would like more information in regards to this opportunity then feel free to give me a call on or alternatively email If you are not interested but know somebody who would be then we can offer other incentives for anybody who can refer successful candidates. Reed Specialist Recruitment Limited is an employment agency and employment business
Sep 23, 2017
BI Analyst/ Business Intelligence/ SSRS/ SQL/ Excel/ Analyst My client are looking for an experienced Analyst to help provide accurate and effective data and reporting solutions. Key Requirements • Advanced level of Excel • Intermediate/Advanced knowledge MS SQL server • Ability to create complex queries to summaries large data sets • Good knowledge of relational database concepts • Ability to create to reporting using BI applications • Strong mathematical and analytic skills • Dedicated customer service skills • Analysis experience • SSRS If you would like more information in regards to this opportunity then feel free to give me a call on or alternatively email If you are not interested but know somebody who would be then we can offer other incentives for anybody who can refer successful candidates. Reed Specialist Recruitment Limited is an employment agency and employment business
Job Title: Service Desk Analyst - 1st Line Location: Walsall Salary: £16,500 - £19,000 dependent on experience - plus Benefits An established and well known organisation is looking to recruit an experienced 1st Line Analyst to join their Service Desk. Centrally based, in an excellent location, the client provides an excellent and stimulating environment where you will work amongst an existing team of talented IT professionals. Working alongside the existing team, you will provide end users with support and maintenance across the computing environment. This will include installing, diagnosing, upgrading repairing and maintaining a range of PC Hardware. As an experienced Service Desk/ 1st Line Analyst, you will have working experience of; Active Directory; Exchange; A range of PC and Desktop Hardware; Mobile Devices. Further to this, you will have excellent Customer Service skills and have strong communication skills and a confident telephone manner. The Benefits: Excellent salary Desirable location 28 Days holiday Free Parking Onsite Gym Pension scheme - Contribution up to 6% Training/ Development Requirements: Strong technical knowledge of PC & Desktop Hardware Good experience of Active Directory Experience of Exchange Excellence Customer Service skills Strong communication skills Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Sep 23, 2017
Job Title: Service Desk Analyst - 1st Line Location: Walsall Salary: £16,500 - £19,000 dependent on experience - plus Benefits An established and well known organisation is looking to recruit an experienced 1st Line Analyst to join their Service Desk. Centrally based, in an excellent location, the client provides an excellent and stimulating environment where you will work amongst an existing team of talented IT professionals. Working alongside the existing team, you will provide end users with support and maintenance across the computing environment. This will include installing, diagnosing, upgrading repairing and maintaining a range of PC Hardware. As an experienced Service Desk/ 1st Line Analyst, you will have working experience of; Active Directory; Exchange; A range of PC and Desktop Hardware; Mobile Devices. Further to this, you will have excellent Customer Service skills and have strong communication skills and a confident telephone manner. The Benefits: Excellent salary Desirable location 28 Days holiday Free Parking Onsite Gym Pension scheme - Contribution up to 6% Training/ Development Requirements: Strong technical knowledge of PC & Desktop Hardware Good experience of Active Directory Experience of Exchange Excellence Customer Service skills Strong communication skills Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Burton Commercial
Aldridge Rd, Aldridge, Walsall, Staffordshire, UK
Our client are part of six companies under one umbrella, each with specialities in different areas of IT supporting around 300 clients, UK wide as well as supporting clients remotely in Dubai, Australia and New Zealand. You will deal with all aspects of IT, cabling, Network and communications, desktop and server support and deployment. We are looking for someone who wants to develop and grow with us as a business, we want someone definitely focussed on developing a career, our client offer progression from the bottom to the top. This position is varied and challenging but most of all, rewarding. Responsibilities • 1st and 2nd line technical support for client support tickets • Answering telephones and dealing with customer enquiries • PC, Server, communication equipment hardware and software installation and support • Telephone and ecommerce order taking and dispatching • Onsite field engineer installation and support About You • Experience in a MS Windows environment • Own driver's license and access to own vehicle • Good basic / working level knowledge of network equipment (Routers & Switches) • Good basic / working knowledge of windows OS • Some Knowledge of Windows Server OS environments advantageous • Good problem solving skills • Ability to translate technical issues to "non-technical" customers Please apply to
Sep 23, 2017
Our client are part of six companies under one umbrella, each with specialities in different areas of IT supporting around 300 clients, UK wide as well as supporting clients remotely in Dubai, Australia and New Zealand. You will deal with all aspects of IT, cabling, Network and communications, desktop and server support and deployment. We are looking for someone who wants to develop and grow with us as a business, we want someone definitely focussed on developing a career, our client offer progression from the bottom to the top. This position is varied and challenging but most of all, rewarding. Responsibilities • 1st and 2nd line technical support for client support tickets • Answering telephones and dealing with customer enquiries • PC, Server, communication equipment hardware and software installation and support • Telephone and ecommerce order taking and dispatching • Onsite field engineer installation and support About You • Experience in a MS Windows environment • Own driver's license and access to own vehicle • Good basic / working level knowledge of network equipment (Routers & Switches) • Good basic / working knowledge of windows OS • Some Knowledge of Windows Server OS environments advantageous • Good problem solving skills • Ability to translate technical issues to "non-technical" customers Please apply to
Junior BI Analyst - Walsall - £23k Company This is THE Company within its field. Unrivalled in their area, they are expanding at a large rate and have international offices throughout several continents. A tech-driven company that places a big emphasis on their technology, they are looking for a Junior BI Analyst to join their burgeoning and business critical B.I function. Role You will be expected to support the B.I department across key business functions proactively providing data and reporting solutions. You will be working on a number of analytical projects as and when they arise and will also work on maintaining the local UK databases with the Data Management team. Further to this, you will be maintaining the in-house reporting solutions and will identify opportunities to improve existing reporting processes. This is a fantastic opportunity for someone with knowledge of SQL scripting and SQL Server to enhance their profile and build on their experience in a friendly, supportive environment. A genuine chance for someone to progress their career within B.I, this could be the role that you've been looking for! Skills and Experience: - Intermediate level of Excel - Knowledge of SQL Server - Ability to create queries for large data sets - Understanding of relational database concepts - Able to create reporting processes using B.I applications - Strong analytical and mathematical mind - Strong customer service skills Desirable: - T-SQL - Understanding of relational databases - VBA - ETL processes - Experience of other programming languages (.NET, Java etc) Why apply? If you can demonstrate these skills, you will be rewarded with a fantastic salary and comprehensive benefits package, including free private healthcare, a 10% matched pension, cycle to work scheme and other great incentives. Interested? Send your CV or call for more details.
Sep 23, 2017
Junior BI Analyst - Walsall - £23k Company This is THE Company within its field. Unrivalled in their area, they are expanding at a large rate and have international offices throughout several continents. A tech-driven company that places a big emphasis on their technology, they are looking for a Junior BI Analyst to join their burgeoning and business critical B.I function. Role You will be expected to support the B.I department across key business functions proactively providing data and reporting solutions. You will be working on a number of analytical projects as and when they arise and will also work on maintaining the local UK databases with the Data Management team. Further to this, you will be maintaining the in-house reporting solutions and will identify opportunities to improve existing reporting processes. This is a fantastic opportunity for someone with knowledge of SQL scripting and SQL Server to enhance their profile and build on their experience in a friendly, supportive environment. A genuine chance for someone to progress their career within B.I, this could be the role that you've been looking for! Skills and Experience: - Intermediate level of Excel - Knowledge of SQL Server - Ability to create queries for large data sets - Understanding of relational database concepts - Able to create reporting processes using B.I applications - Strong analytical and mathematical mind - Strong customer service skills Desirable: - T-SQL - Understanding of relational databases - VBA - ETL processes - Experience of other programming languages (.NET, Java etc) Why apply? If you can demonstrate these skills, you will be rewarded with a fantastic salary and comprehensive benefits package, including free private healthcare, a 10% matched pension, cycle to work scheme and other great incentives. Interested? Send your CV or call for more details.
My client, a leading IT services organisation are currently recruiting for ATM Upgrade Project Engineers to work within banking organisations upgrading ATM PCs The successful ATM Upgrade Engineer will work for 6-7 weeks however would be considered for future upcoming projects. Training will be provided - training will take place w/c 9th October in preparation for a 16th October start Details of the role: Script based ATM PC upgrades 1 -2 sites per day - throughout your centralised area Mon - Fri work (8.45 - 5pm) Full manufacturer training will be supplied Required skillset: MUST have previous IT hardware, EPOS or ATM background Must have a full UK Driving license and own reliable vehicle with business insurance Must have access to monitor, keyboard, anti-static kit, standard engineering toolkit, PPE etc. Must be able to pass vetting (which will include a criminal history and credit check) Rate - £115 per day (inclusive of first 75 miles travelled - pro rata'd over week) If this would be of interest, please forward your CV across to
Sep 22, 2017
My client, a leading IT services organisation are currently recruiting for ATM Upgrade Project Engineers to work within banking organisations upgrading ATM PCs The successful ATM Upgrade Engineer will work for 6-7 weeks however would be considered for future upcoming projects. Training will be provided - training will take place w/c 9th October in preparation for a 16th October start Details of the role: Script based ATM PC upgrades 1 -2 sites per day - throughout your centralised area Mon - Fri work (8.45 - 5pm) Full manufacturer training will be supplied Required skillset: MUST have previous IT hardware, EPOS or ATM background Must have a full UK Driving license and own reliable vehicle with business insurance Must have access to monitor, keyboard, anti-static kit, standard engineering toolkit, PPE etc. Must be able to pass vetting (which will include a criminal history and credit check) Rate - £115 per day (inclusive of first 75 miles travelled - pro rata'd over week) If this would be of interest, please forward your CV across to
1st/2nd Line Helpdesk Support Analyst Salary: £16,000 - £18,000 + Benefits Location: Walsall, West Midlands Role Summary: With 1st/2nd line remote support experience within an IT Reseller and/or IT Services company supporting external customers, you will be responsible for supporting over 1000 SME customers on their IT infrastructures. You will also assist in the delivery of a number of varied and challenging projects. Skills Required: * You must have at least 12 months current experience in 1st/2nd line helpdesk support particularly in a MS Windows environment * Experience working for an IT Services Company or an IT Reseller is highly desirable * Strong Active Directory and VPN trouble shooting skills to external customers * Excellent communication skills and the ability to explain technical jargon in simple terms is essential The Company: This established IT Reseller & IT Services Company located in Birmingham has an excellent reputation for providing fantastic service to their clients. Clients range from SMEs with 5 end users to large corporate organisations with over 1,000 end users in multiple locations. This is an exciting place to work with varied and challenging projects and a company which invests and look after their staff very well which is reflected in high retention.
Sep 22, 2017
1st/2nd Line Helpdesk Support Analyst Salary: £16,000 - £18,000 + Benefits Location: Walsall, West Midlands Role Summary: With 1st/2nd line remote support experience within an IT Reseller and/or IT Services company supporting external customers, you will be responsible for supporting over 1000 SME customers on their IT infrastructures. You will also assist in the delivery of a number of varied and challenging projects. Skills Required: * You must have at least 12 months current experience in 1st/2nd line helpdesk support particularly in a MS Windows environment * Experience working for an IT Services Company or an IT Reseller is highly desirable * Strong Active Directory and VPN trouble shooting skills to external customers * Excellent communication skills and the ability to explain technical jargon in simple terms is essential The Company: This established IT Reseller & IT Services Company located in Birmingham has an excellent reputation for providing fantastic service to their clients. Clients range from SMEs with 5 end users to large corporate organisations with over 1,000 end users in multiple locations. This is an exciting place to work with varied and challenging projects and a company which invests and look after their staff very well which is reflected in high retention.
Job Title: Senior Test Analyst (12 Month Fixed Term Contract) Location: Walsall Salary: £40,000 per annum Benefits: Pension, 25 days holiday (+ 8 BH's), Onsite Gym, Free Parking A highly innovative, vibrant and well known organisation based in an excellent location, are looking to recruit an experienced Senior Test Analyst to join their organisation on an initial 12 Month Fixed Term Contract. You will be an experienced and Senior Test Analyst with experience of testing software in an Enterprise Scale environment. You will be comfortable working in a fast paced working environment with multiple software releases. You will have an expert and thorough knowledge of test planning, test scheduling and tracking and reporting. It would be highly desirable if you have prior experience of 'managing at a distance' or working with and managing offshore teams. You will be involved in the participation of Test Workshops and reviews. You will have a wide and varied knowledge of the methods, tools and techniques used in Software Testing. Further to this, you will ideally have a good understanding of HP QC (HP Quality Centre). You will have prior experience of performance and stress testing and have knowledge of systems integration and interface testing. Requirements You will be a well versed Test Analyst with experience in the delivery of multiple test projects. Excellent analytical skills Experience of HP Quality Centre Managing at a distance/ working with Off-shore teams Managing multiple work streams. ISEB or ISTQB Certified (Desirable) Understanding of the Software Development Lifecycle (Desirable) Benefits Competitive Salary 25 days Annual Leave (+8 Bank Holidays) Pension A collaborative and highly supportive & technical working environment Free Parking Onsite Gym Onsite Restaurant Further to this, it is essential that you will have excellent communication skills, both written and verbal. You will be highly motivated and have a passion for this line of work. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Sep 22, 2017
Job Title: Senior Test Analyst (12 Month Fixed Term Contract) Location: Walsall Salary: £40,000 per annum Benefits: Pension, 25 days holiday (+ 8 BH's), Onsite Gym, Free Parking A highly innovative, vibrant and well known organisation based in an excellent location, are looking to recruit an experienced Senior Test Analyst to join their organisation on an initial 12 Month Fixed Term Contract. You will be an experienced and Senior Test Analyst with experience of testing software in an Enterprise Scale environment. You will be comfortable working in a fast paced working environment with multiple software releases. You will have an expert and thorough knowledge of test planning, test scheduling and tracking and reporting. It would be highly desirable if you have prior experience of 'managing at a distance' or working with and managing offshore teams. You will be involved in the participation of Test Workshops and reviews. You will have a wide and varied knowledge of the methods, tools and techniques used in Software Testing. Further to this, you will ideally have a good understanding of HP QC (HP Quality Centre). You will have prior experience of performance and stress testing and have knowledge of systems integration and interface testing. Requirements You will be a well versed Test Analyst with experience in the delivery of multiple test projects. Excellent analytical skills Experience of HP Quality Centre Managing at a distance/ working with Off-shore teams Managing multiple work streams. ISEB or ISTQB Certified (Desirable) Understanding of the Software Development Lifecycle (Desirable) Benefits Competitive Salary 25 days Annual Leave (+8 Bank Holidays) Pension A collaborative and highly supportive & technical working environment Free Parking Onsite Gym Onsite Restaurant Further to this, it is essential that you will have excellent communication skills, both written and verbal. You will be highly motivated and have a passion for this line of work. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
A vacancy has arisen in the IT Business Intelligence Team for a BI Developer to undertake a hands-on role in the delivery of data transformation, reporting and business intelligence. You will report to the BI Manager and will be responsible for timely and quality provision of Business Intelligence and associated services to the business. Your involvement will include facilitation, capture, analysis and challenge of business intelligence requirements; documenting and discussing potential solutions; extensive liaison with both internal and external stakeholders; creating reports, extracts and data transformation processes; and being responsible for ensuring that projects deliver business intelligence and reporting to meet agreed and signed-off requirements. You will also need to support the preparation and execution of reporting requirements for Business As Usual activities. Key aspects and requirements of the role include: Experience of using SQL to extract, manipulate and transform data Experience of providing requirements analysis, documentation, development, delivery and maintenance of business intelligence and reports; Create & maintain data reporting & transformation process documentation and supporting reference material A detailed understanding of mortgages and mortgage operation; An ability to negotiate and liaise with stakeholders at all levels within organisations; Ability to work under pressure and deliver within challenging timescales; This is a role paying up to £38,000 depending on experience with a brilliant package and extra benefits. Interviews are already taken place so if this is something of interest to you don't hesitate to get in touch via email on or contact me directly on 0191-2235-307. Don't miss out.
Sep 22, 2017
A vacancy has arisen in the IT Business Intelligence Team for a BI Developer to undertake a hands-on role in the delivery of data transformation, reporting and business intelligence. You will report to the BI Manager and will be responsible for timely and quality provision of Business Intelligence and associated services to the business. Your involvement will include facilitation, capture, analysis and challenge of business intelligence requirements; documenting and discussing potential solutions; extensive liaison with both internal and external stakeholders; creating reports, extracts and data transformation processes; and being responsible for ensuring that projects deliver business intelligence and reporting to meet agreed and signed-off requirements. You will also need to support the preparation and execution of reporting requirements for Business As Usual activities. Key aspects and requirements of the role include: Experience of using SQL to extract, manipulate and transform data Experience of providing requirements analysis, documentation, development, delivery and maintenance of business intelligence and reports; Create & maintain data reporting & transformation process documentation and supporting reference material A detailed understanding of mortgages and mortgage operation; An ability to negotiate and liaise with stakeholders at all levels within organisations; Ability to work under pressure and deliver within challenging timescales; This is a role paying up to £38,000 depending on experience with a brilliant package and extra benefits. Interviews are already taken place so if this is something of interest to you don't hesitate to get in touch via email on or contact me directly on 0191-2235-307. Don't miss out.
2nd Line Support Analyst - West Midlands 6 Month initial FTC - £27,000 per annum My leading Midlands based client is currently recruiting for a 2nd Line Support Analyst to join their growing team. We're looking for solid 2nd line experience across: Windows Server 2003, 2008, 2012 Active Directory VMware V-Center Citrix Xenapp Exchange 2003, Exchange 2010 This is a great opportunity for you to expand you skills and project exposure within a fast paced environment. In return, you will also receive a competitive salary as well as a great benefits package. If you feel you have all of the above skills, please apply and follow up with a call to Denise Gartenfeld on .
Sep 22, 2017
2nd Line Support Analyst - West Midlands 6 Month initial FTC - £27,000 per annum My leading Midlands based client is currently recruiting for a 2nd Line Support Analyst to join their growing team. We're looking for solid 2nd line experience across: Windows Server 2003, 2008, 2012 Active Directory VMware V-Center Citrix Xenapp Exchange 2003, Exchange 2010 This is a great opportunity for you to expand you skills and project exposure within a fast paced environment. In return, you will also receive a competitive salary as well as a great benefits package. If you feel you have all of the above skills, please apply and follow up with a call to Denise Gartenfeld on .
Job Description A vacancy has arisen in the IT Business Intelligence Team for a BI Developer to undertake a hands-on role in the delivery of data transformation, reporting and business intelligence. You will report to the BI Manager and will be responsible for timely and quality provision of Business Intelligence and associated services to the business. Your involvement will include facilitation, capture, analysis and challenge of business intelligence requirements; documenting and discussing potential solutions; extensive liaison with both internal and external stakeholders; creating reports, extracts and data transformation processes; and being responsible for ensuring that projects deliver business intelligence and reporting to meet agreed and signed-off requirements. You will also need to support the preparation and execution of reporting requirements for Business As Usual activities. Key aspects and requirements of the role include: Experience of using SQL to extract, manipulate and transform data Experience of providing requirements analysis, documentation, development, delivery and maintenance of business intelligence and reports; Create & maintain data reporting & transformation process documentation and supporting reference material A detailed understanding of mortgages and mortgage operation; An ability to negotiate and liaise with stakeholders at all levels within organisations; Ability to work under pressure and deliver within challenging timescales; This is a role paying up to £38,000 depending on experience with a brilliant package and extra benefits. Interviews are already taken place so if this is something of interest to you don't hesitate to get in touch via email on or contact me directly on 0191-2235-307. Don't miss out.
Sep 21, 2017
Full time
Job Description A vacancy has arisen in the IT Business Intelligence Team for a BI Developer to undertake a hands-on role in the delivery of data transformation, reporting and business intelligence. You will report to the BI Manager and will be responsible for timely and quality provision of Business Intelligence and associated services to the business. Your involvement will include facilitation, capture, analysis and challenge of business intelligence requirements; documenting and discussing potential solutions; extensive liaison with both internal and external stakeholders; creating reports, extracts and data transformation processes; and being responsible for ensuring that projects deliver business intelligence and reporting to meet agreed and signed-off requirements. You will also need to support the preparation and execution of reporting requirements for Business As Usual activities. Key aspects and requirements of the role include: Experience of using SQL to extract, manipulate and transform data Experience of providing requirements analysis, documentation, development, delivery and maintenance of business intelligence and reports; Create & maintain data reporting & transformation process documentation and supporting reference material A detailed understanding of mortgages and mortgage operation; An ability to negotiate and liaise with stakeholders at all levels within organisations; Ability to work under pressure and deliver within challenging timescales; This is a role paying up to £38,000 depending on experience with a brilliant package and extra benefits. Interviews are already taken place so if this is something of interest to you don't hesitate to get in touch via email on or contact me directly on 0191-2235-307. Don't miss out.
IT Business Analyst - Six Month Fixed Term Contract My client is seeking an IT Business Analyst on a six month fixed-term contract. You will have a solid background in business process design, business requirements, functional and non-functional requirements and testing . You will work closely with business functions to identify how IT change can help support their plans and to challenge Business Processes . You will operate during the entire IT Lifecycle from initial project inception, architecture and design, through project delivery and effective support through to business as usual. You will be at home delivering Business Change as well as technical projects and have experience of process mapping and Business process Re/engineering (BPR) . You will have excellent communication skills and be the interface between IT and the Business users in order to articulate business problems into formal business requirements and functional requirements . You will be used to working with senior stakeholders and discussing taking requirements from them. Strong generic business analysis skills are of key importance for this role so accreditations would demonstrate that you have those. For more details please apply today or call Chelsie on
Sep 21, 2017
IT Business Analyst - Six Month Fixed Term Contract My client is seeking an IT Business Analyst on a six month fixed-term contract. You will have a solid background in business process design, business requirements, functional and non-functional requirements and testing . You will work closely with business functions to identify how IT change can help support their plans and to challenge Business Processes . You will operate during the entire IT Lifecycle from initial project inception, architecture and design, through project delivery and effective support through to business as usual. You will be at home delivering Business Change as well as technical projects and have experience of process mapping and Business process Re/engineering (BPR) . You will have excellent communication skills and be the interface between IT and the Business users in order to articulate business problems into formal business requirements and functional requirements . You will be used to working with senior stakeholders and discussing taking requirements from them. Strong generic business analysis skills are of key importance for this role so accreditations would demonstrate that you have those. For more details please apply today or call Chelsie on
IT Support Analyst - 1st Line - Walsall Up to £20,000 per annum Are you a Service Desk Analyst with 12 months + experience looking for the next step? My client based in Walsall is currently embarking on a period of growth and as a result is looking for additional 1st Line Support Analyst's to join their growing team. You will be responsible for providing 1st line IT Support and ensuring customer calls are followed through and completed to the customers satisfaction. In order to be successful in your application, it's important that you have at least 12 months experience working within an IT Support/Service Desk environment and will be familiar with Windows Genealogy, MS Office, Exchange, Active Directory, Citrix as well as ITSM tools such as Remedy/Service Now. It's a fantastic opportunity for an ambitious individual that's looking for a new challenge, progression, new technology and to join an organisation that is expected to triple in size over the next 2 years. If you're interested in this role, please click the link below or contact Denise Gartenfeld. Alternatively, if this opportunity isn't for you but you know somebody who may be suitable, please get in touch with me, as you may be eligible for referral vouchers. IT Support Specialist/IT Support Analyst/IT Service Desk Analyst/ IT Service Desk/ IT Support Technician
Sep 21, 2017
IT Support Analyst - 1st Line - Walsall Up to £20,000 per annum Are you a Service Desk Analyst with 12 months + experience looking for the next step? My client based in Walsall is currently embarking on a period of growth and as a result is looking for additional 1st Line Support Analyst's to join their growing team. You will be responsible for providing 1st line IT Support and ensuring customer calls are followed through and completed to the customers satisfaction. In order to be successful in your application, it's important that you have at least 12 months experience working within an IT Support/Service Desk environment and will be familiar with Windows Genealogy, MS Office, Exchange, Active Directory, Citrix as well as ITSM tools such as Remedy/Service Now. It's a fantastic opportunity for an ambitious individual that's looking for a new challenge, progression, new technology and to join an organisation that is expected to triple in size over the next 2 years. If you're interested in this role, please click the link below or contact Denise Gartenfeld. Alternatively, if this opportunity isn't for you but you know somebody who may be suitable, please get in touch with me, as you may be eligible for referral vouchers. IT Support Specialist/IT Support Analyst/IT Service Desk Analyst/ IT Service Desk/ IT Support Technician
My clients have created an opportunity for a Senior Full Stack Developer- C#, asp.Net, SQL Server to join their newly formed in-house development team. The Senior Full Stack Developer- C#, asp.Net, SQL will be encouraged to train throughout their employment and offered a career progression pathway to stardom. You will be heavily involved in all aspects of delivering their new SaaS platform with a focus on building a new development team and building a culture of delivering great quality code. With this unmissable hands-on opportunity, the Senior Full Stack Developer- C#, asp.Net, SQL will be able to demonstrate the ability to deliver robust, secure and globally scalable solutions. Essential: * 3+ years development experience * Knowledge of HTML/HTML5 * Excellent knowledge of C#, asp.Net * Experience Planning and delivering new features on SaaS platform * Some experience coaching and mentoring developers * Knowledge of: React, MySQL, SQL Server, CSS/CSS3, SaaS Advantageous: * Experience of RESTful API design * Evidence you write testable, extendable and maintainable code * JavaScript unit testing tools (e.g. Jasmine) * TDD/BDD experience * CI/CD. * Evidence of automation and DevOps tools e.g Git, Jenkins, Gulp etc. The Senior Full Stack Developer- C#, asp.Net, SQL will, in return, receive a competitive salary amazing benefits package, flexible (remote and hours) working. Senior Full Stack Developer- C#, asp.Net, SQL
Sep 20, 2017
My clients have created an opportunity for a Senior Full Stack Developer- C#, asp.Net, SQL Server to join their newly formed in-house development team. The Senior Full Stack Developer- C#, asp.Net, SQL will be encouraged to train throughout their employment and offered a career progression pathway to stardom. You will be heavily involved in all aspects of delivering their new SaaS platform with a focus on building a new development team and building a culture of delivering great quality code. With this unmissable hands-on opportunity, the Senior Full Stack Developer- C#, asp.Net, SQL will be able to demonstrate the ability to deliver robust, secure and globally scalable solutions. Essential: * 3+ years development experience * Knowledge of HTML/HTML5 * Excellent knowledge of C#, asp.Net * Experience Planning and delivering new features on SaaS platform * Some experience coaching and mentoring developers * Knowledge of: React, MySQL, SQL Server, CSS/CSS3, SaaS Advantageous: * Experience of RESTful API design * Evidence you write testable, extendable and maintainable code * JavaScript unit testing tools (e.g. Jasmine) * TDD/BDD experience * CI/CD. * Evidence of automation and DevOps tools e.g Git, Jenkins, Gulp etc. The Senior Full Stack Developer- C#, asp.Net, SQL will, in return, receive a competitive salary amazing benefits package, flexible (remote and hours) working. Senior Full Stack Developer- C#, asp.Net, SQL
Junior BI Analyst - Walsall - £23k Company This is THE Company within its field. Unrivalled in their area, they are expanding at a large rate and have international offices throughout several continents. A tech-driven company that places a big emphasis on their technology, they are looking for a Junior BI Analyst to join their burgeoning and business critical B.I function. Role You will be expected to support the B.I department across key business functions proactively providing data and reporting solutions. You will be working on a number of analytical projects as and when they arise and will also work on maintaining the local UK databases with the Data Management team. Further to this, you will be maintaining the in-house reporting solutions and will identify opportunities to improve existing reporting processes. This is a fantastic opportunity for someone with knowledge of SQL scripting and SQL Server to enhance their profile and build on their experience in a friendly, supportive environment. A genuine chance for someone to progress their career within B.I, this could be the role that you've been looking for! Skills and Experience: - Intermediate level of Excel - Knowledge of SQL Server - Ability to create queries for large data sets - Understanding of relational database concepts - Able to create reporting processes using B.I applications - Strong analytical and mathematical mind - Strong customer service skills Desirable: - T-SQL - Understanding of relational databases - VBA - ETL processes - Experience of other programming languages (.NET, Java etc) Why apply? If you can demonstrate these skills, you will be rewarded with a fantastic salary and comprehensive benefits package, including free private healthcare, a 10% matched pension, cycle to work scheme and other great incentives. Interested? Send your CV or call ************* for more details.
Sep 20, 2017
Full time
Junior BI Analyst - Walsall - £23k Company This is THE Company within its field. Unrivalled in their area, they are expanding at a large rate and have international offices throughout several continents. A tech-driven company that places a big emphasis on their technology, they are looking for a Junior BI Analyst to join their burgeoning and business critical B.I function. Role You will be expected to support the B.I department across key business functions proactively providing data and reporting solutions. You will be working on a number of analytical projects as and when they arise and will also work on maintaining the local UK databases with the Data Management team. Further to this, you will be maintaining the in-house reporting solutions and will identify opportunities to improve existing reporting processes. This is a fantastic opportunity for someone with knowledge of SQL scripting and SQL Server to enhance their profile and build on their experience in a friendly, supportive environment. A genuine chance for someone to progress their career within B.I, this could be the role that you've been looking for! Skills and Experience: - Intermediate level of Excel - Knowledge of SQL Server - Ability to create queries for large data sets - Understanding of relational database concepts - Able to create reporting processes using B.I applications - Strong analytical and mathematical mind - Strong customer service skills Desirable: - T-SQL - Understanding of relational databases - VBA - ETL processes - Experience of other programming languages (.NET, Java etc) Why apply? If you can demonstrate these skills, you will be rewarded with a fantastic salary and comprehensive benefits package, including free private healthcare, a 10% matched pension, cycle to work scheme and other great incentives. Interested? Send your CV or call ************* for more details.
Job Title: Senior Test Analyst (12 Month Fixed Term Contract) Location: Walsall Salary: £40,000 per annum Benefits: Pension, 25 days holiday (+ 8 BH's), Onsite Gym, Free Parking A highly innovative, vibrant and well known organisation based in an excellent location, are looking to recruit an experienced Senior Test Analyst to join their organisation on an initial 12 Month Fixed Term Contract. You will be an experienced and Senior Test Analyst with experience of testing software in an Enterprise Scale environment. You will be comfortable working in a fast paced working environment with multiple software releases. You will have an expert and thorough knowledge of test planning, test scheduling and tracking and reporting. It would be highly desirable if you have prior experience of 'managing at a distance' or working with and managing offshore teams. You will be involved in the participation of Test Workshops and reviews. You will have a wide and varied knowledge of the methods, tools and techniques used in Software Testing. Further to this, you will ideally have a good understanding of HP QC (HP Quality Centre). You will have prior experience of performance and stress testing and have knowledge of systems integration and interface testing. Requirements - You will be a well versed Test Analyst with experience in the delivery of multiple test projects. - Excellent analytical skills - Experience of HP Quality Centre - Managing at a distance/ working with Off-shore teams - Managing multiple work streams. - ISEB or ISTQB Certified (Desirable) - Understanding of the Software Development Lifecycle (Desirable) Benefits - Competitive Salary - 25 days Annual Leave (+8 Bank Holidays) - Pension - A collaborative and highly supportive & technical working environment - Free Parking - Onsite Gym - Onsite Restaurant Further to this, it is essential that you will have excellent communication skills, both written and verbal. You will be highly motivated and have a passion for this line of work. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Sep 20, 2017
Full time
Job Title: Senior Test Analyst (12 Month Fixed Term Contract) Location: Walsall Salary: £40,000 per annum Benefits: Pension, 25 days holiday (+ 8 BH's), Onsite Gym, Free Parking A highly innovative, vibrant and well known organisation based in an excellent location, are looking to recruit an experienced Senior Test Analyst to join their organisation on an initial 12 Month Fixed Term Contract. You will be an experienced and Senior Test Analyst with experience of testing software in an Enterprise Scale environment. You will be comfortable working in a fast paced working environment with multiple software releases. You will have an expert and thorough knowledge of test planning, test scheduling and tracking and reporting. It would be highly desirable if you have prior experience of 'managing at a distance' or working with and managing offshore teams. You will be involved in the participation of Test Workshops and reviews. You will have a wide and varied knowledge of the methods, tools and techniques used in Software Testing. Further to this, you will ideally have a good understanding of HP QC (HP Quality Centre). You will have prior experience of performance and stress testing and have knowledge of systems integration and interface testing. Requirements - You will be a well versed Test Analyst with experience in the delivery of multiple test projects. - Excellent analytical skills - Experience of HP Quality Centre - Managing at a distance/ working with Off-shore teams - Managing multiple work streams. - ISEB or ISTQB Certified (Desirable) - Understanding of the Software Development Lifecycle (Desirable) Benefits - Competitive Salary - 25 days Annual Leave (+8 Bank Holidays) - Pension - A collaborative and highly supportive & technical working environment - Free Parking - Onsite Gym - Onsite Restaurant Further to this, it is essential that you will have excellent communication skills, both written and verbal. You will be highly motivated and have a passion for this line of work. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
ICT Technical Services Infrastructure Specialist - Ref CG05917 G8 £28,203 - £32,164 per annum Permanent/ Full Time position This important post will operate within the ICT Technical Services team delivering infrastructure and software support for IT systems. Candidates should possess vision and commitment in achieving excellence in ITIL service provision and experience in the support, development and delivery of ICT infrastructure, related software services and Microsoft cloud. Service delivery will include working with other ICT colleagues, internal key customers and third parties. The role will be required to proactively implement improvements to existing services. Candidates will need to possess a valid UK driving license and may be required to travel and work at various locations as part of their duties. Ideal candidates will have an excellent working knowledge of the following Microsoft products: Windows Desktop and Server operating systems SCCM Office 365: deployment and support Intune: deployment and support Experience of the following would be an advantage: Experience supporting a VDI/RDS desktop infrastructure, ideally with Quest vWorkspace Experience using RES Workspace Manager Microsoft App-V packaging Familiarity with scripting languages, such as Powershell In addition to performing this key role for the Council, there will be opportunities to pursue continuing professional development. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Closing date for applications: Sunday 1st October 2017 Information for applicants Applications are invited using our online application form only. If you have a disability and require information on submitting an application in another format then please contact us via emai. All correspondence will be via email, therefore candidates should check their email and WMJobs account on a regular basis after submitting an application. This vacancy may be closed earlier than the published closing date should we receive a large number of applications. Therefore, it is strongly advised that candidates submit applications at the earliest opportunity.
Sep 19, 2017
ICT Technical Services Infrastructure Specialist - Ref CG05917 G8 £28,203 - £32,164 per annum Permanent/ Full Time position This important post will operate within the ICT Technical Services team delivering infrastructure and software support for IT systems. Candidates should possess vision and commitment in achieving excellence in ITIL service provision and experience in the support, development and delivery of ICT infrastructure, related software services and Microsoft cloud. Service delivery will include working with other ICT colleagues, internal key customers and third parties. The role will be required to proactively implement improvements to existing services. Candidates will need to possess a valid UK driving license and may be required to travel and work at various locations as part of their duties. Ideal candidates will have an excellent working knowledge of the following Microsoft products: Windows Desktop and Server operating systems SCCM Office 365: deployment and support Intune: deployment and support Experience of the following would be an advantage: Experience supporting a VDI/RDS desktop infrastructure, ideally with Quest vWorkspace Experience using RES Workspace Manager Microsoft App-V packaging Familiarity with scripting languages, such as Powershell In addition to performing this key role for the Council, there will be opportunities to pursue continuing professional development. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Closing date for applications: Sunday 1st October 2017 Information for applicants Applications are invited using our online application form only. If you have a disability and require information on submitting an application in another format then please contact us via emai. All correspondence will be via email, therefore candidates should check their email and WMJobs account on a regular basis after submitting an application. This vacancy may be closed earlier than the published closing date should we receive a large number of applications. Therefore, it is strongly advised that candidates submit applications at the earliest opportunity.
Associated Technology Solutions
Aldridge Rd, Aldridge, Walsall, Staffordshire, UK
We are looking for an enthusiastic individual to become part of a dynamic and growing business. The company supports all aspects of IT, from network maintenance and installation to data backup services. We also specialise in the support of business SME infrastructures. With bases in Aldridge (head office) & Tamworth we generally cover a Midlands area client base. However we work throughout the whole of the UK with clients in London, Scotland and Jersey. Duties 1st line technical support for client support tickets, raised by clients and senior management Answering telephones and dealing with customer enquiries Remote management of client equipment & systems PC, Server, communication equipment, hardware and software installation and support Telephone and ecommerce order taking and dispatching On-site field engineer installation and support Requirements: Must have at least 6 months current experience in a 1st/2nd line helpdesk support role particularly in a MS Windows environment Willingness to learn Flexible working hours Access to own vehicle Desire to work in and help grow the business Adaptable to changing demands and circumstances Good basic / working level knowledge of network equipment (Routers & Switches) Good basic / working knowledge of Windows OS Some Knowledge of Windows Server OS environments advantageous Good problem solving skills Attributes: Professional and courteous manner Flexible attitude to a varied job role Ability to multi task Desire to work in a growing company with aspirations to become part of a sustainable business Typical day Server log checking and answering support tickets Data backup facility - Managing, checking and reporting Answering telephone and web enquiries Dealing with support tickets Workshop hardware and software fault diagnosis and fix Collection, return and installation of client equipment to client's site Response to support call outs Social Media updates Website amendments and RSS updates
Sep 07, 2017
We are looking for an enthusiastic individual to become part of a dynamic and growing business. The company supports all aspects of IT, from network maintenance and installation to data backup services. We also specialise in the support of business SME infrastructures. With bases in Aldridge (head office) & Tamworth we generally cover a Midlands area client base. However we work throughout the whole of the UK with clients in London, Scotland and Jersey. Duties 1st line technical support for client support tickets, raised by clients and senior management Answering telephones and dealing with customer enquiries Remote management of client equipment & systems PC, Server, communication equipment, hardware and software installation and support Telephone and ecommerce order taking and dispatching On-site field engineer installation and support Requirements: Must have at least 6 months current experience in a 1st/2nd line helpdesk support role particularly in a MS Windows environment Willingness to learn Flexible working hours Access to own vehicle Desire to work in and help grow the business Adaptable to changing demands and circumstances Good basic / working level knowledge of network equipment (Routers & Switches) Good basic / working knowledge of Windows OS Some Knowledge of Windows Server OS environments advantageous Good problem solving skills Attributes: Professional and courteous manner Flexible attitude to a varied job role Ability to multi task Desire to work in a growing company with aspirations to become part of a sustainable business Typical day Server log checking and answering support tickets Data backup facility - Managing, checking and reporting Answering telephone and web enquiries Dealing with support tickets Workshop hardware and software fault diagnosis and fix Collection, return and installation of client equipment to client's site Response to support call outs Social Media updates Website amendments and RSS updates
