The University of London Computer Centre are now seeking a Senior Systems Administrator for the support and development of infrastructure and application systems providing services to University of London Computer Centre customers.
The University of London
The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.
University of London Computer Centre
University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 54,000 distance learning students in association with the University of London International Programmes
The Role
As the Senior Systems Administrator, you will assist and make recommendations in the planning and development of the University of London Computer Centre technical infrastructure & managed hosting service. You will have involvement with the day to day operational running of ULCC services to ensure they achieve published performance levels and will be involved with the design and specification of new projects. You will have responsibility for specific projects for University of London Computer Centre and its customers run in accordance with the established ULCC project management methodology.
To be considered for this role you must have previous experience supporting customer systems in a service delivery environment and experience in a similar customer/student facing role. You will have good practical and theoretical understanding of the range of technical architectures in existence, especially Linux (predominantly RedHat), Windows Server (2008, 2012) & Unix (predominantly Sun Solaris), and a good working knowledge and theoretical understanding of computer networking including IP networking, routing protocols and network security. You will have a practical and theoretical understanding of mainstream applications including Apache, Tomcat, Java, Oracle, MySQL, LDAP, Shibboleth. You will be a pro-active and a problem solver with excellent attention to detail and excellent customer focus skills.
For a full person specification and job description, please download the below documents.
Further Information
To apply for this role please submit your CV and Covering letter by clicking below. The close date for this role is midnight on Wednesday, 25 January 2017.
Pursuing excellence in education
www.london.ac.uk
Jan 12, 2017
Full time
The University of London Computer Centre are now seeking a Senior Systems Administrator for the support and development of infrastructure and application systems providing services to University of London Computer Centre customers.
The University of London
The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.
University of London Computer Centre
University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 54,000 distance learning students in association with the University of London International Programmes
The Role
As the Senior Systems Administrator, you will assist and make recommendations in the planning and development of the University of London Computer Centre technical infrastructure & managed hosting service. You will have involvement with the day to day operational running of ULCC services to ensure they achieve published performance levels and will be involved with the design and specification of new projects. You will have responsibility for specific projects for University of London Computer Centre and its customers run in accordance with the established ULCC project management methodology.
To be considered for this role you must have previous experience supporting customer systems in a service delivery environment and experience in a similar customer/student facing role. You will have good practical and theoretical understanding of the range of technical architectures in existence, especially Linux (predominantly RedHat), Windows Server (2008, 2012) & Unix (predominantly Sun Solaris), and a good working knowledge and theoretical understanding of computer networking including IP networking, routing protocols and network security. You will have a practical and theoretical understanding of mainstream applications including Apache, Tomcat, Java, Oracle, MySQL, LDAP, Shibboleth. You will be a pro-active and a problem solver with excellent attention to detail and excellent customer focus skills.
For a full person specification and job description, please download the below documents.
Further Information
To apply for this role please submit your CV and Covering letter by clicking below. The close date for this role is midnight on Wednesday, 25 January 2017.
Pursuing excellence in education
www.london.ac.uk
SAP C4C Business Process Architect
This Local Authority are going through a significant period of change and technology shift. They have this year implemented a number of new SAP technologies and are now looking to use these technologies to transform the organisation in readiness for 2019.
They are looking for an experienced individual with significant architecture & design experience in SAP technologies, excellent communication skills to lead a on business engagement to discover the potential of these application.
The role will work directly with a team of highly skilled Solutions Designer and our Business partners in IT, Finance and HR to understand the change that the business is undertaking and make recommendations for business transformation using the new SAP C4C platform.
Our client can be flexible on weekly hours, occasional homeworking and length of contract.
Job Purpose
• Deliver inspirational Art of The Possible workshops
• Meet with staff at all levels to discuss business needs on a one to one or team basis
• Analyse and validate the client's business and IT requirements
• Review client as-is processes and create the target operating model and the high-level to-be process model
• Design the end-to-end functional landscape and solution design, including the functional integration points, applicable standards and governance
• Bring knowledge and experience of the SAP Customer product suite in order to design solutions for customers.
• Evaluate customer requirements, map them to business processes, functional and solution architectures and ensure a proper implementation from a solution architecture point of view. For this they:
• Identify solution gaps and develop gap closure options
The Senior Business Process Architect role is an active role that is both customer focused and technically challenged, therefore requiring a combination of strategic and practical experience combined with the ability to inspire an audience to understand the Art of the Possible..
Main Responsibilities:
Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards eg PSN, ISO27001 and PCI policies.
Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
• Technical guidance and advice through all project phases
• Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
• Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
• Statement of works setting clear expectations of deliverables and exclusions
• Business cases and tender documentation for new works
• Technical leadership and escalation for solution designs through to delivery.
• Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £10M.
Desirable Knowledge, Skills and Experience
• 5+ years experience in a SAP technical role in an enterprise IT Environment
• SAP C4C, Hybris Suite including Hybris E-commerce and Hybris Marketing
• Citrix XenServer, XenDesktop, Netscaler
• Windows Server 2008+ (inc. all server roles and features)
• Red Hat Enterprise Linux
• VMWare ESXi 5+
• Microsoft Hyper-V
• IP Telephony
• Cloud IaaS and SaaS.
• CheckPoint Firewalls.
• Familiarity with TOGAF framework.
• Excellent influencing and negotiation skills at senior manager level
• Excellent communication skills - including verbal, written and workshop facilitation skills
• Significant experience of SAP architecture & design, with Cloud based components.
• Ability to work with complex and ambiguous requirements.
• Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
• Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
• Experience of producing costed end-to-end technical designs for IT solutions
Sep 09, 2016
SAP C4C Business Process Architect
This Local Authority are going through a significant period of change and technology shift. They have this year implemented a number of new SAP technologies and are now looking to use these technologies to transform the organisation in readiness for 2019.
They are looking for an experienced individual with significant architecture & design experience in SAP technologies, excellent communication skills to lead a on business engagement to discover the potential of these application.
The role will work directly with a team of highly skilled Solutions Designer and our Business partners in IT, Finance and HR to understand the change that the business is undertaking and make recommendations for business transformation using the new SAP C4C platform.
Our client can be flexible on weekly hours, occasional homeworking and length of contract.
Job Purpose
• Deliver inspirational Art of The Possible workshops
• Meet with staff at all levels to discuss business needs on a one to one or team basis
• Analyse and validate the client's business and IT requirements
• Review client as-is processes and create the target operating model and the high-level to-be process model
• Design the end-to-end functional landscape and solution design, including the functional integration points, applicable standards and governance
• Bring knowledge and experience of the SAP Customer product suite in order to design solutions for customers.
• Evaluate customer requirements, map them to business processes, functional and solution architectures and ensure a proper implementation from a solution architecture point of view. For this they:
• Identify solution gaps and develop gap closure options
The Senior Business Process Architect role is an active role that is both customer focused and technically challenged, therefore requiring a combination of strategic and practical experience combined with the ability to inspire an audience to understand the Art of the Possible..
Main Responsibilities:
Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards eg PSN, ISO27001 and PCI policies.
Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
• Technical guidance and advice through all project phases
• Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
• Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
• Statement of works setting clear expectations of deliverables and exclusions
• Business cases and tender documentation for new works
• Technical leadership and escalation for solution designs through to delivery.
• Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £10M.
Desirable Knowledge, Skills and Experience
• 5+ years experience in a SAP technical role in an enterprise IT Environment
• SAP C4C, Hybris Suite including Hybris E-commerce and Hybris Marketing
• Citrix XenServer, XenDesktop, Netscaler
• Windows Server 2008+ (inc. all server roles and features)
• Red Hat Enterprise Linux
• VMWare ESXi 5+
• Microsoft Hyper-V
• IP Telephony
• Cloud IaaS and SaaS.
• CheckPoint Firewalls.
• Familiarity with TOGAF framework.
• Excellent influencing and negotiation skills at senior manager level
• Excellent communication skills - including verbal, written and workshop facilitation skills
• Significant experience of SAP architecture & design, with Cloud based components.
• Ability to work with complex and ambiguous requirements.
• Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
• Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
• Experience of producing costed end-to-end technical designs for IT solutions
Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician
Job Type: Permanent
Location: Birmingham
Start Date: ASAP
Salary: £20,000 - £22,000
Bilingual: English + French or German
A Bilingual Technical Support Specialist 1st Line IT Support Technician is required to join a leading global organisation that specialises in enterprise mobility management solutions based in Birmingham.
Key Skills:
* Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
* Minimum 1-2 years of relevant technical support experience, exceptions for qualified candidates
* Outstanding verbal and written communication skills in English
* Proficiency in Swedish, French or German with outstanding verbal and written communication skills in Swedish, French or German
* Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
* Strong problem-solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
* Knowledge of mobile computing space (Windows Mobile, iOS, Blackberry and Android devices)
* Knowledge of software technologies such as networking and databases
* Any prior experience working with mobile device management solutions is an asset
* Any experience with Microsoft SQL
Role:
The Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician will provide telephone and email based pre and post-sales bilingual technical support for our software products. Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues. Be able to plan, prioritise and organise workload, consistently working within service standards and agreed objectives. Some travel, local and international may be required in a supporting role for events.
This is a fantastic opportunity for a Bilingual Technical Support Specialist 1st Line IT Support Technician to join a fun and exciting company that craves creative technically minded people.
Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician
Sep 09, 2016
Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician
Job Type: Permanent
Location: Birmingham
Start Date: ASAP
Salary: £20,000 - £22,000
Bilingual: English + French or German
A Bilingual Technical Support Specialist 1st Line IT Support Technician is required to join a leading global organisation that specialises in enterprise mobility management solutions based in Birmingham.
Key Skills:
* Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
* Minimum 1-2 years of relevant technical support experience, exceptions for qualified candidates
* Outstanding verbal and written communication skills in English
* Proficiency in Swedish, French or German with outstanding verbal and written communication skills in Swedish, French or German
* Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
* Strong problem-solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
* Knowledge of mobile computing space (Windows Mobile, iOS, Blackberry and Android devices)
* Knowledge of software technologies such as networking and databases
* Any prior experience working with mobile device management solutions is an asset
* Any experience with Microsoft SQL
Role:
The Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician will provide telephone and email based pre and post-sales bilingual technical support for our software products. Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues. Be able to plan, prioritise and organise workload, consistently working within service standards and agreed objectives. Some travel, local and international may be required in a supporting role for events.
This is a fantastic opportunity for a Bilingual Technical Support Specialist 1st Line IT Support Technician to join a fun and exciting company that craves creative technically minded people.
Swedish, French or German Speaking Technical Support Specialist 1st Line IT Support Technician
With an annual turnover of $19.4 billion, 9,000 locations worldwide, and awarded for the encouragement of their employees, this enterprise organisation is hiring an IT Infrastructure Product Manager.
The position will be based at their European Head Office in Egham and will be working closely with the European and Global IT teams.
As Product Manager you will be responsible for defining and managing the components and processes which support the delivery of technical products and services to the branch IT environment. Through collaboration with the Global IT teams and vendors the role will take ownership to analyse and define the various aspects of the IT products and services life cycle from end to end. This will cover areas such as product architecture and engineering, procurement, technical specifications, configuration, technical support, through to retirement and replacements.
You will also assist with establishing key performance metrics to ensure compliance of vendor and department processes, standards and procedures and to evaluate vendor performance. Following the definition of these components, processes and metrics these will assist the related IT teams to implement, manage and support the IT products and services day to day as well as serving to review and manage Vendor performance.
Regular communication with Senior Management and the Business community will be required, hence the successful candidate will demonstrate an ability to communicate technical details to a non-technical audience.
The ideal candidate will be a strong communicator, highly organized, experienced in working with Infrastructure technologies and with a background in managed IT services. The role offers excellent opportunities for the right candidate for learning, career development, training and progression within a growing organisation.
Responsibilities:
• Manage the lifecycle of technical products and services in conjunction with IT teams and Vendors; from inception through to retirement and the resulting introduction of new/replacement technologies to the IT environment
• Work with Global IT and Vendors to develop technology components and processes.
• Take ownership of specific products lines which will assist IT teams with the implementation of Infrastructure managed services
• Keep up to date with current technologies in the environment, through networking and collaboration with Global IT teams and Vendors
• Facilitate and lead meetings between IT teams and Vendors to maintain regular communications about technology/product developments to all stakeholders, Business, IT Management and Partners
• Stay current with technology developments impacting the IT environment, provide updates to stakeholders and initiate resulting needs for upgrades or changes to environment as required
• Establish key performance metrics to review and manage Vendor performance
• Create, update and maintain documentation IT products and services portfolio
• Take ownership and act as a point of escalation for lines of products/services and Infrastructure as a Service (IaaS) Programmes
• Work closely with Support teams to integrate/update the introduction of new technologies and the related support processes
·
Qualifications:
• Strong experience preferred in working with technology services
• Previous experience of Product management, managed IT services, or similar role is preferred
• Experience of working with infrastructure technologies in retail environments with multiple sites would be advantageous
• Accustomed to working in a matrix fast-paced and high pressure environment
• Good grasp of and aptitude for learning new technologies
• Proven track record of successful process/programme design and delivery
• Accustomed to Project Management processes
• Professional technology accreditation in an Infrastructure related area will be of added value
• Exceptional written and verbal communication skills. Provide subject matter expertise and demonstrate an ability to communicate technical details to a non-technical audience
• Strong leadership, consultative and interpersonal skills
• Ability to build consensus with Business, IT and Vendors
• Experience and knowledge in some of the following areas is preferred:
• Network, Cisco, WAN/LAN/WLAN, VPN, Network Security implementations
• Windows desktop, Windows Server, Terminal Services, MS Exchange, Linux, VMWare and other platforms
• Endpoint technologies, desktop/ thin clients, tablets and mobile devices
• Server hardware, storage, backup and recovery solutions
• Infrastructure systems integrations
• Cloud based solutions, Data Centres, Managed hosting solutions
• Managed Infrastructure, Infrastructure as a Service (IaaS)
• Telecoms, PBX, VoIP, SIP trunking, voice applications
• Payment solutions
• Print solutions
• Workflow/Process automation
• Digital applications and mobile solutions
• Managing technologies across multiple site environments
• Remote Working, Mobility, Citrix environments
• Disaster recovery solutions
Sep 09, 2016
With an annual turnover of $19.4 billion, 9,000 locations worldwide, and awarded for the encouragement of their employees, this enterprise organisation is hiring an IT Infrastructure Product Manager.
The position will be based at their European Head Office in Egham and will be working closely with the European and Global IT teams.
As Product Manager you will be responsible for defining and managing the components and processes which support the delivery of technical products and services to the branch IT environment. Through collaboration with the Global IT teams and vendors the role will take ownership to analyse and define the various aspects of the IT products and services life cycle from end to end. This will cover areas such as product architecture and engineering, procurement, technical specifications, configuration, technical support, through to retirement and replacements.
You will also assist with establishing key performance metrics to ensure compliance of vendor and department processes, standards and procedures and to evaluate vendor performance. Following the definition of these components, processes and metrics these will assist the related IT teams to implement, manage and support the IT products and services day to day as well as serving to review and manage Vendor performance.
Regular communication with Senior Management and the Business community will be required, hence the successful candidate will demonstrate an ability to communicate technical details to a non-technical audience.
The ideal candidate will be a strong communicator, highly organized, experienced in working with Infrastructure technologies and with a background in managed IT services. The role offers excellent opportunities for the right candidate for learning, career development, training and progression within a growing organisation.
Responsibilities:
• Manage the lifecycle of technical products and services in conjunction with IT teams and Vendors; from inception through to retirement and the resulting introduction of new/replacement technologies to the IT environment
• Work with Global IT and Vendors to develop technology components and processes.
• Take ownership of specific products lines which will assist IT teams with the implementation of Infrastructure managed services
• Keep up to date with current technologies in the environment, through networking and collaboration with Global IT teams and Vendors
• Facilitate and lead meetings between IT teams and Vendors to maintain regular communications about technology/product developments to all stakeholders, Business, IT Management and Partners
• Stay current with technology developments impacting the IT environment, provide updates to stakeholders and initiate resulting needs for upgrades or changes to environment as required
• Establish key performance metrics to review and manage Vendor performance
• Create, update and maintain documentation IT products and services portfolio
• Take ownership and act as a point of escalation for lines of products/services and Infrastructure as a Service (IaaS) Programmes
• Work closely with Support teams to integrate/update the introduction of new technologies and the related support processes
·
Qualifications:
• Strong experience preferred in working with technology services
• Previous experience of Product management, managed IT services, or similar role is preferred
• Experience of working with infrastructure technologies in retail environments with multiple sites would be advantageous
• Accustomed to working in a matrix fast-paced and high pressure environment
• Good grasp of and aptitude for learning new technologies
• Proven track record of successful process/programme design and delivery
• Accustomed to Project Management processes
• Professional technology accreditation in an Infrastructure related area will be of added value
• Exceptional written and verbal communication skills. Provide subject matter expertise and demonstrate an ability to communicate technical details to a non-technical audience
• Strong leadership, consultative and interpersonal skills
• Ability to build consensus with Business, IT and Vendors
• Experience and knowledge in some of the following areas is preferred:
• Network, Cisco, WAN/LAN/WLAN, VPN, Network Security implementations
• Windows desktop, Windows Server, Terminal Services, MS Exchange, Linux, VMWare and other platforms
• Endpoint technologies, desktop/ thin clients, tablets and mobile devices
• Server hardware, storage, backup and recovery solutions
• Infrastructure systems integrations
• Cloud based solutions, Data Centres, Managed hosting solutions
• Managed Infrastructure, Infrastructure as a Service (IaaS)
• Telecoms, PBX, VoIP, SIP trunking, voice applications
• Payment solutions
• Print solutions
• Workflow/Process automation
• Digital applications and mobile solutions
• Managing technologies across multiple site environments
• Remote Working, Mobility, Citrix environments
• Disaster recovery solutions
1st Line IT Support Engineer - £18k - £22k - Basingstoke, Hampshire
Windows, Linux, Networking
£18k - £22k
Basingstoke, Hampshire
Exciting opportunity for a 1st Line Support Engineer to join an expanding company in Basingstoke.
You will provide efficient, professional, reactionary and proactive IT Support for the company's customer base as well as their internal system. As a 1st IT Support Engineer you will receive wide exposure to a variety of different areas including; Windows, Linux, Networking, Databases, and Hardware. The ideal candidate will be someone with a keen interest in learning new technologies with commercial exposure to both Windows and Linux environments, however this company will also consider Graduates/Candidates without any commercial IT Support experience.
In return you will receive a competitive salary and career progression within the company, as well as investment in training and certifications.
Experience in the following is required:
* Microsoft Windows
* Excellent communication skills
* Full UK Driving license
Any experience in one or more of the following would be advantageous:
* Linux
* service desk experience
* Databases
* Networking Infrastructure
This is an opportunity to join a market leading company offering great career progression. If you are looking for an opportunity of this nature please contact or call on (Apply online only)
Sep 09, 2016
1st Line IT Support Engineer - £18k - £22k - Basingstoke, Hampshire
Windows, Linux, Networking
£18k - £22k
Basingstoke, Hampshire
Exciting opportunity for a 1st Line Support Engineer to join an expanding company in Basingstoke.
You will provide efficient, professional, reactionary and proactive IT Support for the company's customer base as well as their internal system. As a 1st IT Support Engineer you will receive wide exposure to a variety of different areas including; Windows, Linux, Networking, Databases, and Hardware. The ideal candidate will be someone with a keen interest in learning new technologies with commercial exposure to both Windows and Linux environments, however this company will also consider Graduates/Candidates without any commercial IT Support experience.
In return you will receive a competitive salary and career progression within the company, as well as investment in training and certifications.
Experience in the following is required:
* Microsoft Windows
* Excellent communication skills
* Full UK Driving license
Any experience in one or more of the following would be advantageous:
* Linux
* service desk experience
* Databases
* Networking Infrastructure
This is an opportunity to join a market leading company offering great career progression. If you are looking for an opportunity of this nature please contact or call on (Apply online only)
Are you an experienced IT Support Engineer looking for your next challenge? If so, keep reading!
Who will you be working for?
A well established and successful company in a period of growth, this business are experts in their field - which is network security. They are an award winning company who pride themselves on their excellent levels of customer service.
What will you be doing?
You will be responsible for working with the company's existing clients and monitoring their security solutions. You will deal with 1st line support calls, backup and disaster recovery and provide technical support for them to the highest possible standards. In return, the company will offer you the opportunity to work with some truly talented individuals and have a fantastic career path. You will be working in lovely offices (which you will need your own transport to get to due to location)
Who are you?
Great employees make a great company! You will have previous experience in a similar role where you are dealing directly with customers and providing excellent levels of technical support. You will have knowledge of networking, Windows, Active Directory and Security solutions and have excellent communication skills and work ethic.
How do you apply?
If you are interested in this position, don't hesitate in clicking the apply button! If you are not ready to apply yet but would like an informal conversation to find out more about it, please email or call me on (Apply online only)
Sep 09, 2016
Are you an experienced IT Support Engineer looking for your next challenge? If so, keep reading!
Who will you be working for?
A well established and successful company in a period of growth, this business are experts in their field - which is network security. They are an award winning company who pride themselves on their excellent levels of customer service.
What will you be doing?
You will be responsible for working with the company's existing clients and monitoring their security solutions. You will deal with 1st line support calls, backup and disaster recovery and provide technical support for them to the highest possible standards. In return, the company will offer you the opportunity to work with some truly talented individuals and have a fantastic career path. You will be working in lovely offices (which you will need your own transport to get to due to location)
Who are you?
Great employees make a great company! You will have previous experience in a similar role where you are dealing directly with customers and providing excellent levels of technical support. You will have knowledge of networking, Windows, Active Directory and Security solutions and have excellent communication skills and work ethic.
How do you apply?
If you are interested in this position, don't hesitate in clicking the apply button! If you are not ready to apply yet but would like an informal conversation to find out more about it, please email or call me on (Apply online only)
Network Engineer - DV CLEARED
£40 - £50 per hour
Corsham
12+ months
I am currently recruiting for experienced DV cleared NOC Engineers for 12 month contract roles in Corsham. My client is a Defence Consultancy company who are currently working a major piece of project work based in Corsham.
You will ideally be working as a 1st/2nd line support NOC Engineer with service management experience and DV have clearance.
Essential Skills:
The successful applicant will have the following skills and experience:
Mandatory:
* Cisco CCNA
* Previous network installation experience mandatory.
* Proven experience as a network support engineer
* Proven experience of network installation and commissioning
* Port reconfiguration with daily reporting
* Core switch port reservations
* Core LOAP VLAN Creation
* New VLAN applied to switched including ACLs, QoS,
* VLAN moves during PC Migration
* Change
* Service Engineering Support to users.
Desirable:
* Windows desktop and server environments
* PacketShaper/Steelhead desirable
* Service Desk methodology i.e. ITIL, Prince2, SixSigma
Sep 09, 2016
Network Engineer - DV CLEARED
£40 - £50 per hour
Corsham
12+ months
I am currently recruiting for experienced DV cleared NOC Engineers for 12 month contract roles in Corsham. My client is a Defence Consultancy company who are currently working a major piece of project work based in Corsham.
You will ideally be working as a 1st/2nd line support NOC Engineer with service management experience and DV have clearance.
Essential Skills:
The successful applicant will have the following skills and experience:
Mandatory:
* Cisco CCNA
* Previous network installation experience mandatory.
* Proven experience as a network support engineer
* Proven experience of network installation and commissioning
* Port reconfiguration with daily reporting
* Core switch port reservations
* Core LOAP VLAN Creation
* New VLAN applied to switched including ACLs, QoS,
* VLAN moves during PC Migration
* Change
* Service Engineering Support to users.
Desirable:
* Windows desktop and server environments
* PacketShaper/Steelhead desirable
* Service Desk methodology i.e. ITIL, Prince2, SixSigma
CVL
21 Ray Mill Road East, Maidenhead, Berkshire SL6 8SW, UK
Senior Enterprise Architect
Please call me to register your application (Apply online only)
Deadline: Monday
12th September @ 09:30 am
The Maximum Pay Rate: £800 MAX PAY LTD COMPANY
Location: Birchwood Park North West
Contract Length: 18/09/2016 to 10/09/2017
Security Clearance Level Required: BPSS + Disclosure Scotland
Main Duties and Responsibilities:
Design, development, implementation and maintenance of the Enterprise Architecture; Responsible for production of high-level solution designs; Developing and implementing technical architecture and design strategies; Providing IT technical leadership, expertise and direction to the team; Systematic and rigorous strategic analysis of architectural issues; Supporting, challenging and collaborating with senior managers and decision makers.
Essential Experience:
Demonstrable experience of leading and analysing current service and defining/designing new service architecture.
* Experience of complex enterprise, multi-vendor environments, and the In/Out-source of the same.
* Experienced in commercial engagements and in contributing to contracts and statements of work (from a service delivery perspective).
* Ensure service designs and architecture deliver the department and programme vision and objectives.
* Excellent knowledge of modern digital technologies and technical architectures.
* A high level of digital literacy and capability to effectively engage with a wide range of digital specialists, suppliers and stakeholders to define the best approach to service design to achieve business and user objectives.
* Proven ability to lead/interface with joint business and technology teams to achieve programme goals and objectives.
* Awareness of the following technologies; o IDAM; Active Directory, DNS, Two factor Authentication o Virtualisation; AppV, Citrix Desktop / XenApp, VMware ESX, Appsense, Large Thin Client Environment o Cloud technologies; Azure, AWS, Office 365, Hybrid cloud and architecture experience on cloud migration project o Windows Operating Systems; Windows 7 and Windows 10 o Understanding of network topology in an enterprise setting
* Experience of KPI’s, SLA’s, SIAM and service management
Sep 09, 2016
Senior Enterprise Architect
Please call me to register your application (Apply online only)
Deadline: Monday
12th September @ 09:30 am
The Maximum Pay Rate: £800 MAX PAY LTD COMPANY
Location: Birchwood Park North West
Contract Length: 18/09/2016 to 10/09/2017
Security Clearance Level Required: BPSS + Disclosure Scotland
Main Duties and Responsibilities:
Design, development, implementation and maintenance of the Enterprise Architecture; Responsible for production of high-level solution designs; Developing and implementing technical architecture and design strategies; Providing IT technical leadership, expertise and direction to the team; Systematic and rigorous strategic analysis of architectural issues; Supporting, challenging and collaborating with senior managers and decision makers.
Essential Experience:
Demonstrable experience of leading and analysing current service and defining/designing new service architecture.
* Experience of complex enterprise, multi-vendor environments, and the In/Out-source of the same.
* Experienced in commercial engagements and in contributing to contracts and statements of work (from a service delivery perspective).
* Ensure service designs and architecture deliver the department and programme vision and objectives.
* Excellent knowledge of modern digital technologies and technical architectures.
* A high level of digital literacy and capability to effectively engage with a wide range of digital specialists, suppliers and stakeholders to define the best approach to service design to achieve business and user objectives.
* Proven ability to lead/interface with joint business and technology teams to achieve programme goals and objectives.
* Awareness of the following technologies; o IDAM; Active Directory, DNS, Two factor Authentication o Virtualisation; AppV, Citrix Desktop / XenApp, VMware ESX, Appsense, Large Thin Client Environment o Cloud technologies; Azure, AWS, Office 365, Hybrid cloud and architecture experience on cloud migration project o Windows Operating Systems; Windows 7 and Windows 10 o Understanding of network topology in an enterprise setting
* Experience of KPI’s, SLA’s, SIAM and service management
We are currently looking to recruit a passionate and confident C# Developer to work in a Norwich city based office working with a team of developers employing an agile approach to the development life cycle.
The ideal applicant must be able to write well designed, testable and efficient code in C#, document and maintain software functionality, develop and maintain SQL tables.
Essential skills for this role are:
C#, windows servers, Redis, MS SQL
Full job description on successful application
Sep 09, 2016
We are currently looking to recruit a passionate and confident C# Developer to work in a Norwich city based office working with a team of developers employing an agile approach to the development life cycle.
The ideal applicant must be able to write well designed, testable and efficient code in C#, document and maintain software functionality, develop and maintain SQL tables.
Essential skills for this role are:
C#, windows servers, Redis, MS SQL
Full job description on successful application
Infrastructure Engineer
Your experience as an IT Infrastructure Engineer and your ability to support and design the IT environment would prove invaluable to my client. Your ability to work within a large server environment and your outstanding troubleshooting skills would make you an asset to the business,
Working for one of the country's leading design and engineering consultancy, you will be part of a constantly evolving and growing organisation with excellent opportunities for development and progression.
You can apply directly at the bottom of this page, below are further details of the position.
Key Responsibilities:
Responsibilities
Completing server builds as per standard processes.
Monitoring and helping optimise the server environment. Proactive patching, performance monitoring and maintenance.
Capacity management for infrastructure server resources, both reporting and responding to.
Responding to incidents from either users or our alerting systems.
Monitoring backups, assisting with file restores and data archive requests.
Active Directory administration.
Implementation of the Infrastructure support processes
Requirements - Qualifications
Microsoft Professional
To be considered for this role you must be able to demonstrate extensive experience with:
Supporting and monitoring a Windows 2008/2012 server platforms
Monitoring Server and SAN hardware
Proactive maintenance and responding to user incidents
Infrastructure capacity planning and resolution
Backup/Restore/DR procedures
Server build processes, both Physical and Virtual
File Server administration
Root cause analysis for infrastructure issues.
Experience with working with other teams
Technical Skill Set
Windows 7 / 10
Windows Server 2008R2 / 2012 R2
Virtualisation technologies
DHCP and DNS
Active Directory
Server Technologies
Antivirus Technologies
Backup Technologies
Key Skills: Infrastructure, Server, Active Directory, Desktop
Salary: £35000 negotiable
Location: Epsom, Aldershot, Guildford, Leatherhead
Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum DV level.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy
Sep 09, 2016
Infrastructure Engineer
Your experience as an IT Infrastructure Engineer and your ability to support and design the IT environment would prove invaluable to my client. Your ability to work within a large server environment and your outstanding troubleshooting skills would make you an asset to the business,
Working for one of the country's leading design and engineering consultancy, you will be part of a constantly evolving and growing organisation with excellent opportunities for development and progression.
You can apply directly at the bottom of this page, below are further details of the position.
Key Responsibilities:
Responsibilities
Completing server builds as per standard processes.
Monitoring and helping optimise the server environment. Proactive patching, performance monitoring and maintenance.
Capacity management for infrastructure server resources, both reporting and responding to.
Responding to incidents from either users or our alerting systems.
Monitoring backups, assisting with file restores and data archive requests.
Active Directory administration.
Implementation of the Infrastructure support processes
Requirements - Qualifications
Microsoft Professional
To be considered for this role you must be able to demonstrate extensive experience with:
Supporting and monitoring a Windows 2008/2012 server platforms
Monitoring Server and SAN hardware
Proactive maintenance and responding to user incidents
Infrastructure capacity planning and resolution
Backup/Restore/DR procedures
Server build processes, both Physical and Virtual
File Server administration
Root cause analysis for infrastructure issues.
Experience with working with other teams
Technical Skill Set
Windows 7 / 10
Windows Server 2008R2 / 2012 R2
Virtualisation technologies
DHCP and DNS
Active Directory
Server Technologies
Antivirus Technologies
Backup Technologies
Key Skills: Infrastructure, Server, Active Directory, Desktop
Salary: £35000 negotiable
Location: Epsom, Aldershot, Guildford, Leatherhead
Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum DV level.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy
Application Deployment Engineer: An ambitious Application Deployment Engineer is required to define, plan, implement and manage customer projects in liaison with the Technical Deployment Manager and Project Manager. The Application Deployment Engineer will be expected to work independently and as part of the wider delivery team. The successful applicant will be responsible for deploying customer software systems and working on complex data manipulation tasks.
The company specializes in providing businesses with a platform to engage their customers through video more effectively. With twenty years' experience in video management, the company enables clients to effectively archive, store, manage and search for video content. They have a prestigious and diverse client base and are on track for rapid business growth.
The Application Deployment Engineer is a broad role with scope to get involved with both technical issues and the company's customers.
Key responsibilities:
- Devise installation plans that identify any risks or dependencies; document roll back procedures
- Install software for customers either remotely or onsite
- Complete data migration tasks involving complex data manipulation.
- Liaise with technical support colleagues to troubleshoot and resolve a variety of IT-related issues
- Develop and contribute to project timescales, risk identification and mitigation strategies
- Communicate with customers in person, via email/telephone, and provide technical assistance in conference.
- Occasionally attend customer sites for installation, configuration or to discuss project/deployment status
Experience & Qualifications:
- Installing, configuring and troubleshooting proprietary Software
- Methodical use of change control procedure for planning and execution
- Working Knowledge of HTML PHP and experience of SQL query writing and complex data manipulation
- Understanding of XML and XSL translation
- Advanced data manipulation in Excel or other text editors and of using Windows Powershell scripting to manipulate files and data
- Thorough understanding of networking practices and protocols
- Knowledge and experience of working with Cloud technologies - Azure, Amazon EC2 and of Apache and PHP installation on Linux and Windows
- Knowledge experience of working with Windows Server OS with the ability to troubleshoot a variety of IT-related issues and resolve user issues
- Excellent communication skills with the ability to convey ideas and offer IT solutions to internal and external stakeholders and support non-technical customers, explain complex IT concepts in simple concise manner.
- Excellent organisational skills with the ability to manage priorities and work to deadlines
- The drive to get deployments completed in a timely manner, delivering to a high degree of accuracy and attention to detail
- The ability to provide concise documentation and confidence in working with both internal staff and external clients at all levels
- Confident in applying analytical skills for trouble shooting and problem solving
- Willing and adaptable to complete a wide range of tasks for multiple customers
This is a unique opportunity to join a fast growing, award winning company with an international, well recognised client base. In addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days' holiday and flexible working is on offer. Apply now
Sep 09, 2016
Application Deployment Engineer: An ambitious Application Deployment Engineer is required to define, plan, implement and manage customer projects in liaison with the Technical Deployment Manager and Project Manager. The Application Deployment Engineer will be expected to work independently and as part of the wider delivery team. The successful applicant will be responsible for deploying customer software systems and working on complex data manipulation tasks.
The company specializes in providing businesses with a platform to engage their customers through video more effectively. With twenty years' experience in video management, the company enables clients to effectively archive, store, manage and search for video content. They have a prestigious and diverse client base and are on track for rapid business growth.
The Application Deployment Engineer is a broad role with scope to get involved with both technical issues and the company's customers.
Key responsibilities:
- Devise installation plans that identify any risks or dependencies; document roll back procedures
- Install software for customers either remotely or onsite
- Complete data migration tasks involving complex data manipulation.
- Liaise with technical support colleagues to troubleshoot and resolve a variety of IT-related issues
- Develop and contribute to project timescales, risk identification and mitigation strategies
- Communicate with customers in person, via email/telephone, and provide technical assistance in conference.
- Occasionally attend customer sites for installation, configuration or to discuss project/deployment status
Experience & Qualifications:
- Installing, configuring and troubleshooting proprietary Software
- Methodical use of change control procedure for planning and execution
- Working Knowledge of HTML PHP and experience of SQL query writing and complex data manipulation
- Understanding of XML and XSL translation
- Advanced data manipulation in Excel or other text editors and of using Windows Powershell scripting to manipulate files and data
- Thorough understanding of networking practices and protocols
- Knowledge and experience of working with Cloud technologies - Azure, Amazon EC2 and of Apache and PHP installation on Linux and Windows
- Knowledge experience of working with Windows Server OS with the ability to troubleshoot a variety of IT-related issues and resolve user issues
- Excellent communication skills with the ability to convey ideas and offer IT solutions to internal and external stakeholders and support non-technical customers, explain complex IT concepts in simple concise manner.
- Excellent organisational skills with the ability to manage priorities and work to deadlines
- The drive to get deployments completed in a timely manner, delivering to a high degree of accuracy and attention to detail
- The ability to provide concise documentation and confidence in working with both internal staff and external clients at all levels
- Confident in applying analytical skills for trouble shooting and problem solving
- Willing and adaptable to complete a wide range of tasks for multiple customers
This is a unique opportunity to join a fast growing, award winning company with an international, well recognised client base. In addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days' holiday and flexible working is on offer. Apply now
We are recruiting for a 1st Line IT support Technician. If you are a natural problem solver and ideally have experience within IT or professional services this could be the perfect opportunity for you. Main duties of 1st Line Support Assistant:
Excellent customer service over the phone
Providing desktop hardware and software support including Windows 7, Windows 8 and Windows 10
Using Active Directory to create users and reset passwords
Updating service desk system in accordance with internal procedures to log all queries and incidents
Carrying out initial incident diagnostics and resolve where possible and escalate to 2nd and 3rd line where necessary
Delivering support for clients remotely and over the phone
Microsoft Certifications or relevant qualifications such as BTEC in IT are preferred but not necessary as training is provided. Flexibility is also key in this role and you will be available to work between the hours of 9am -5pm.
If you feel that you have the knowledge, experience, motivation and you are proactive and have a can-do attitude, please apply now. Salary is negotiable from £17K-£21K depending on your experience and qualifications. Please note, this is a dual application and if you are not successful we may provide you full training to get you relevant qualifications and experience within the IT market
Sep 09, 2016
We are recruiting for a 1st Line IT support Technician. If you are a natural problem solver and ideally have experience within IT or professional services this could be the perfect opportunity for you. Main duties of 1st Line Support Assistant:
Excellent customer service over the phone
Providing desktop hardware and software support including Windows 7, Windows 8 and Windows 10
Using Active Directory to create users and reset passwords
Updating service desk system in accordance with internal procedures to log all queries and incidents
Carrying out initial incident diagnostics and resolve where possible and escalate to 2nd and 3rd line where necessary
Delivering support for clients remotely and over the phone
Microsoft Certifications or relevant qualifications such as BTEC in IT are preferred but not necessary as training is provided. Flexibility is also key in this role and you will be available to work between the hours of 9am -5pm.
If you feel that you have the knowledge, experience, motivation and you are proactive and have a can-do attitude, please apply now. Salary is negotiable from £17K-£21K depending on your experience and qualifications. Please note, this is a dual application and if you are not successful we may provide you full training to get you relevant qualifications and experience within the IT market
2nd Line hardware and software support engineer wanted for a client in Daventry. Joining the small but busy IT team you will primarily provide 2nd line support on Windows Desktops with Windows 7, Citrix 2012 Server, Windows servers 2008/2012, Exchange 2010 and VMWare.
An intelligent and professional technical engineer that is able to work to tight deadlines whilst being a team player and working alone. Additional projects will involve consolidating network infrastructure across a number of other UK locations which consists of Cisco & Sonicwall firewalls
Sep 09, 2016
2nd Line hardware and software support engineer wanted for a client in Daventry. Joining the small but busy IT team you will primarily provide 2nd line support on Windows Desktops with Windows 7, Citrix 2012 Server, Windows servers 2008/2012, Exchange 2010 and VMWare.
An intelligent and professional technical engineer that is able to work to tight deadlines whilst being a team player and working alone. Additional projects will involve consolidating network infrastructure across a number of other UK locations which consists of Cisco & Sonicwall firewalls
Enterprise Architect- Winchester-3 month contract- £475 a day Ltd/Umbrella.
Our client are a large public sector organisation currently recruiting for an experienced Enterp[rise Architect to join them on a contract whilst they recruit for a permanent member of staff.
The successful candidate will be an experienced individual with significant architecture & design experience, excellent communication skills and a depth of technical knowledge in a range of Infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud). You will be expected to take responsibility for defining technology roadmaps (include hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals as part of business cases, enabling the initiatives and business of the broader County Council and its Partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Quickly learn new technologies and understand how they might be useful within HCC
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
o Statement of works setting clear expectations of deliverables and exclusions
o Business cases and tender documentation for new works
o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
- Act as an ambassador for HCC, representing the council through presenting at key industry conferences.
- Present information clearly at the appropriate level for all audiences.
- Membership of Technical, National, and Industry bodies where appropriate.
Essential Qualifications
Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience
Familiarity with elements of HCC's key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
For further information and to apply please call Victoria at Excipion on (Apply online only) and send a copy of your up to date CV
Sep 09, 2016
Enterprise Architect- Winchester-3 month contract- £475 a day Ltd/Umbrella.
Our client are a large public sector organisation currently recruiting for an experienced Enterp[rise Architect to join them on a contract whilst they recruit for a permanent member of staff.
The successful candidate will be an experienced individual with significant architecture & design experience, excellent communication skills and a depth of technical knowledge in a range of Infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud). You will be expected to take responsibility for defining technology roadmaps (include hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals as part of business cases, enabling the initiatives and business of the broader County Council and its Partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Quickly learn new technologies and understand how they might be useful within HCC
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
o Statement of works setting clear expectations of deliverables and exclusions
o Business cases and tender documentation for new works
o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
- Act as an ambassador for HCC, representing the council through presenting at key industry conferences.
- Present information clearly at the appropriate level for all audiences.
- Membership of Technical, National, and Industry bodies where appropriate.
Essential Qualifications
Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience
Familiarity with elements of HCC's key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
For further information and to apply please call Victoria at Excipion on (Apply online only) and send a copy of your up to date CV
Applications Engineer
New exciting FIXED TERM Applications Engineer opportunity based in Cambridge!!! As we are currently expanding our ICT team we are looking for a confident Applications Engineer for an initial 6 months fixed term contract, there is however potential the role will be extended.
Purpose of the role:
As the Applications Engineer, you will be key member of a team to respond to application faults around the business. The Applications Engineer is a new role, and will provide support around the business to identify and rectify faults, and be responsive to application faults as soon as they arise.
Key responsibilities and duties:
* Respond to ICT incidents, requests raised by the ICT Service Desk
* Support, maintain, patch and upgrade applications as required.
* Maintain a high degree of customer service and adherence to service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers.
* Undertake project work as required by Service Delivery Manager / Applications Management Team Lead / Senior ICT Management Team.
Competencies:
To be part of a high performing Application Management Team you will need:
* Technical understanding of the Microsoft Windows operating systems, both Server and Desktop platforms. SQL Server (MS SQL, Oracle, MySQL), non-Microsoft operating systems (Linux, Solaris).
* Maintaining system configuration control documentation, installation guides and known issue logs as required
* To keep abreast of developments and emerging technologies which may affect available applications, and give advice to the Application Delivery Team Lead of their best usage?
* Work with other support teams when required, to ensure incidents, requests, changes, problems are resolved within SLA.
* Develop and maintain documentation to improve call resolution rates, knowledge share and continue the process to remove single points of failure.
* Ensure business and ICT compliance levels are monitored and maintained in line with current policies.
Essential:
Skills required functioning as an effective Applications engineer:
* Microsoft Windows operating systems, both Server and Desktop platforms. SQL Server (MS SQL, Oracle, MySQL), non-Microsoft operating systems (Linux, Solaris).
* Good communication skills, verbally and on paper or email.
* Investigation and diagnostic skills.
* ITIL certification.
Aeroepople:
This is a fixed term contract role and Aeropeople are operating as an employment agency managing the recruitment services for Marshall ADG. We are a leading global technical services provider with specialist teams dealing with the recruitment of permanent and temporary staff. With our heritage firmly embedded in the Aerospace industry, we ensure the highest levels of expertise and commitment.
With our head office in Cambridge, support offices throughout the UK and offices in Germany, UAE and Italy, Aeropeople are best placed to service your career aspirations
Sep 09, 2016
Applications Engineer
New exciting FIXED TERM Applications Engineer opportunity based in Cambridge!!! As we are currently expanding our ICT team we are looking for a confident Applications Engineer for an initial 6 months fixed term contract, there is however potential the role will be extended.
Purpose of the role:
As the Applications Engineer, you will be key member of a team to respond to application faults around the business. The Applications Engineer is a new role, and will provide support around the business to identify and rectify faults, and be responsive to application faults as soon as they arise.
Key responsibilities and duties:
* Respond to ICT incidents, requests raised by the ICT Service Desk
* Support, maintain, patch and upgrade applications as required.
* Maintain a high degree of customer service and adherence to service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers.
* Undertake project work as required by Service Delivery Manager / Applications Management Team Lead / Senior ICT Management Team.
Competencies:
To be part of a high performing Application Management Team you will need:
* Technical understanding of the Microsoft Windows operating systems, both Server and Desktop platforms. SQL Server (MS SQL, Oracle, MySQL), non-Microsoft operating systems (Linux, Solaris).
* Maintaining system configuration control documentation, installation guides and known issue logs as required
* To keep abreast of developments and emerging technologies which may affect available applications, and give advice to the Application Delivery Team Lead of their best usage?
* Work with other support teams when required, to ensure incidents, requests, changes, problems are resolved within SLA.
* Develop and maintain documentation to improve call resolution rates, knowledge share and continue the process to remove single points of failure.
* Ensure business and ICT compliance levels are monitored and maintained in line with current policies.
Essential:
Skills required functioning as an effective Applications engineer:
* Microsoft Windows operating systems, both Server and Desktop platforms. SQL Server (MS SQL, Oracle, MySQL), non-Microsoft operating systems (Linux, Solaris).
* Good communication skills, verbally and on paper or email.
* Investigation and diagnostic skills.
* ITIL certification.
Aeroepople:
This is a fixed term contract role and Aeropeople are operating as an employment agency managing the recruitment services for Marshall ADG. We are a leading global technical services provider with specialist teams dealing with the recruitment of permanent and temporary staff. With our heritage firmly embedded in the Aerospace industry, we ensure the highest levels of expertise and commitment.
With our head office in Cambridge, support offices throughout the UK and offices in Germany, UAE and Italy, Aeropeople are best placed to service your career aspirations
Application Support Engineer
Our client is a leading online and retail business that continues to grow at a phenomenal rate both in the UK & internationally. Down to growth an excellent opportunity has arisen within the IT Support team for a 2nd Line Application Support Engineer. This role is fundamental to the day-day operations of the business.
You will be responsible for supporting all applications used across the business, liaising with 3rd parties where relevant, reacting to live incident escalations, as well as providing 2st Line technical support & user assistance by phone, email or in person.
Day to day responsibilities:
* Progressing issues/ incidents that have been escalated from 1st line support.
* Liaising with 3rd party customers/ suppliers to ensure effective resolution of support calls.
* Escalate and liaise with 3rd line support teams, and other IT departments where necessary.
* Take ownership of high priority live issues and manage through to completion, in line with Incident Management Process.
* Assist with the day-to-day pro-active monitoring and respond to alerts from our management system.
* Ensure all IT policies and procedures are followed
* Overflow management of 1st line issues, dealing with customer enquiries, incidents and service requests.
* Manage/ participate in departmental projects when requested, and presenting findings to the team/ Management.
Skills:
* Solid background/ knowledge of Windows 7/8/10, MS Office 10/13/365, Exchange & Active Directory.
* Basic knowledge of DNS/ DHCP.
* Previous experience with HP Data Protector Manager and NetBackup.
* Basic knowledge & experience of Windows Server 2003/08/12 and VMware advantageous.
* Operated in an environment where Change Control is strictly adhered to.
* Previous experience on a busy, fast-paced IT Helpdesk preferable.
* Excellent written and oral communication skills.
* Excellent stakeholder management and customer facing skills
Sep 09, 2016
Application Support Engineer
Our client is a leading online and retail business that continues to grow at a phenomenal rate both in the UK & internationally. Down to growth an excellent opportunity has arisen within the IT Support team for a 2nd Line Application Support Engineer. This role is fundamental to the day-day operations of the business.
You will be responsible for supporting all applications used across the business, liaising with 3rd parties where relevant, reacting to live incident escalations, as well as providing 2st Line technical support & user assistance by phone, email or in person.
Day to day responsibilities:
* Progressing issues/ incidents that have been escalated from 1st line support.
* Liaising with 3rd party customers/ suppliers to ensure effective resolution of support calls.
* Escalate and liaise with 3rd line support teams, and other IT departments where necessary.
* Take ownership of high priority live issues and manage through to completion, in line with Incident Management Process.
* Assist with the day-to-day pro-active monitoring and respond to alerts from our management system.
* Ensure all IT policies and procedures are followed
* Overflow management of 1st line issues, dealing with customer enquiries, incidents and service requests.
* Manage/ participate in departmental projects when requested, and presenting findings to the team/ Management.
Skills:
* Solid background/ knowledge of Windows 7/8/10, MS Office 10/13/365, Exchange & Active Directory.
* Basic knowledge of DNS/ DHCP.
* Previous experience with HP Data Protector Manager and NetBackup.
* Basic knowledge & experience of Windows Server 2003/08/12 and VMware advantageous.
* Operated in an environment where Change Control is strictly adhered to.
* Previous experience on a busy, fast-paced IT Helpdesk preferable.
* Excellent written and oral communication skills.
* Excellent stakeholder management and customer facing skills
C#.Net Developer - Birmingham
About the role
An excellent opportunity has become available for (url removed) Developer in the Development Services Team of the Applications division. This role comes with the unique opportunity to become expert in industry a, .Net.
On the job training and mentoring will be provided to the successful applicant in order to help them develop the skills and knowledge to become a skilled C#.Net developer.
The Developer will be instrumental in delivering a variety of projects supporting processes across all of Service Birmingham as well as our Client. The role encompasses a variety of skills related to the design and development of .Net.
About Capita | Service Birmingham
Capita Service Birmingham is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
Service Birmingham is the partnership between Birmingham City Council and Capita. The agreement was set up in April 2006 to support Birmingham City Council in changing the way it works, using Information Communications Technology to pave the way
What you will do:
* Assisting with the design, documentation and implementation of .Net enhancements in line with a continual improvement model.
* Facilitating and supporting the rollout of new applications and enhancements in .Net.
* Ensuring development documentation is maintained and accurate.
* Ensuring that best practices are followed during systems design, build and implementation.
* Ensuring adherence to the Release and Change process.
* Working closely with customers to ensure requirements cover requested enhancements.
* Using process flows to determine best practise solutions.
* Managing and implementing .Net patching and upgrades.
* Production of Technical Specifications for .Net project work.
Your experience will include:
* Experience of developing in C#.net, Bootstrap
* Ideally experience/knowledge with Visual Studio
* Experience of Design Pattern and OOD principles
* Idealy experience of Web Service interfaces including SOAP, and REST.
* Experience of SDLC/Scrum methodologies.
* Good verbal communication skills to explain complex solutions to customers in a clear and concise manner.
* Ability to write clear and concise communications.
* Ability to maintain specialist knowledge that is accurate and current, to be in a position to meet demands both current and anticipated.
* Experience of producing documentation for all enhancements and updates within .Net.
* Experienced in design, implementation and documentation of .Net Workflows.
* Experience of managing and applying Update Sets in line with company policy.
Desired Skills/Experience
* Experience of the .Net Service Management Platform as well as administration and development.
* Experience of MVC
* Scripting in NUnit, Jscript/JQuery.
* Familiarity with SQL and database technologies
* Knowledge of .Net Windows Apps and Web Apps
* Knowledge of Testing Scripts, the Cucumber testing tool and RUBY/RUBY on Rails frameworks.
* Familiarity with SVN source code management tools
* Familiarity with (url removed) continuous integration platform
* Strong technical and development skills
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme as well as access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Listen | Create | Deliver
Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us
Sep 09, 2016
C#.Net Developer - Birmingham
About the role
An excellent opportunity has become available for (url removed) Developer in the Development Services Team of the Applications division. This role comes with the unique opportunity to become expert in industry a, .Net.
On the job training and mentoring will be provided to the successful applicant in order to help them develop the skills and knowledge to become a skilled C#.Net developer.
The Developer will be instrumental in delivering a variety of projects supporting processes across all of Service Birmingham as well as our Client. The role encompasses a variety of skills related to the design and development of .Net.
About Capita | Service Birmingham
Capita Service Birmingham is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
Service Birmingham is the partnership between Birmingham City Council and Capita. The agreement was set up in April 2006 to support Birmingham City Council in changing the way it works, using Information Communications Technology to pave the way
What you will do:
* Assisting with the design, documentation and implementation of .Net enhancements in line with a continual improvement model.
* Facilitating and supporting the rollout of new applications and enhancements in .Net.
* Ensuring development documentation is maintained and accurate.
* Ensuring that best practices are followed during systems design, build and implementation.
* Ensuring adherence to the Release and Change process.
* Working closely with customers to ensure requirements cover requested enhancements.
* Using process flows to determine best practise solutions.
* Managing and implementing .Net patching and upgrades.
* Production of Technical Specifications for .Net project work.
Your experience will include:
* Experience of developing in C#.net, Bootstrap
* Ideally experience/knowledge with Visual Studio
* Experience of Design Pattern and OOD principles
* Idealy experience of Web Service interfaces including SOAP, and REST.
* Experience of SDLC/Scrum methodologies.
* Good verbal communication skills to explain complex solutions to customers in a clear and concise manner.
* Ability to write clear and concise communications.
* Ability to maintain specialist knowledge that is accurate and current, to be in a position to meet demands both current and anticipated.
* Experience of producing documentation for all enhancements and updates within .Net.
* Experienced in design, implementation and documentation of .Net Workflows.
* Experience of managing and applying Update Sets in line with company policy.
Desired Skills/Experience
* Experience of the .Net Service Management Platform as well as administration and development.
* Experience of MVC
* Scripting in NUnit, Jscript/JQuery.
* Familiarity with SQL and database technologies
* Knowledge of .Net Windows Apps and Web Apps
* Knowledge of Testing Scripts, the Cucumber testing tool and RUBY/RUBY on Rails frameworks.
* Familiarity with SVN source code management tools
* Familiarity with (url removed) continuous integration platform
* Strong technical and development skills
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme as well as access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Listen | Create | Deliver
Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us
IT Engineer CCNA
This is a 3+ months contract for a leading blue chip client. £250 - £275 per day – Based in the North West/Lancashire.
Potential candidates should have at least 5-7 years of hands-on core infrastructure experience with strong Networking (preferably Cisco) experience. Also required is Implementation/business as usual skills for WinTel products, VMware ESX v4 through to v5.5 and VSphere, and experience with SANs. Some IT certifications i.e. MCSE, CCNA, VCP are essential.
Essential Skills:
• Significant & demonstrable corporate experience of dealing with IT related support queries from a wide range of business customers via ticketing systems.
• Significant & demonstrable corporate experience of active directory and group policy.
• Significant & demonstrable experience of Microsoft server web (IIS) and Database (SQL) technologies.
• Significant & demonstrable corporate experience of developing and supporting server infrastructure or equivalent role experience.
• Experience of supporting / troubleshooting Microsoft network operating systems (such as Windows 2003, Windows 2008 & Windows Server 2012, R2 variants inclusive).
• Experience of supporting / troubleshooting infrastructure management application suites from Symantec, McAfee, or Microsoft such as Backup Exec, Veeam and EPO.
• A detailed understanding of LAN & WAN networking concepts.
• Experience of working in a customer facing environment dealing with IT related support queries from a wide range of business customers.
• Experience of delivering IT projects within agreed timelines
• Experience of a VMware environment and knowledge of the steps involved in modernising and upgrading legacy systems
• Flexible and open to business change
• Integrity within the role and in all aspects of working relationships
• Write, review & update documentation and procedures
• Knowledge of ITIL processes
Desirable Skills:
• Legacy systems AS400 programming/support experience
• Knowledge of diverse database systems
• Highly resilient infrastructure implementations
• VPN Technologies, such as Direct Access
• Managed Print Solutions (e.g. Canon)
• MS SCOM, MS SCCM, LanSweeper
• Cisco Call Manager Experience
• Experience of ITIL working practises
• Microsoft Accreditations
• Good written communication and documentation skills (Word, Visio, PowerPoint etc.)
• Demonstrable SOP’s and Tech notes
• Presentation of clear and concise updates, solutions and technical analysis to internal functions and external departments
• Good presentation skills, to a mixed level audience
• Ability to present written and verbal business cases for IT advances as required
• Good time management skills and not a clock-watcher
Dell EqualLogic SANs, Cisco Switches
Sep 09, 2016
IT Engineer CCNA
This is a 3+ months contract for a leading blue chip client. £250 - £275 per day – Based in the North West/Lancashire.
Potential candidates should have at least 5-7 years of hands-on core infrastructure experience with strong Networking (preferably Cisco) experience. Also required is Implementation/business as usual skills for WinTel products, VMware ESX v4 through to v5.5 and VSphere, and experience with SANs. Some IT certifications i.e. MCSE, CCNA, VCP are essential.
Essential Skills:
• Significant & demonstrable corporate experience of dealing with IT related support queries from a wide range of business customers via ticketing systems.
• Significant & demonstrable corporate experience of active directory and group policy.
• Significant & demonstrable experience of Microsoft server web (IIS) and Database (SQL) technologies.
• Significant & demonstrable corporate experience of developing and supporting server infrastructure or equivalent role experience.
• Experience of supporting / troubleshooting Microsoft network operating systems (such as Windows 2003, Windows 2008 & Windows Server 2012, R2 variants inclusive).
• Experience of supporting / troubleshooting infrastructure management application suites from Symantec, McAfee, or Microsoft such as Backup Exec, Veeam and EPO.
• A detailed understanding of LAN & WAN networking concepts.
• Experience of working in a customer facing environment dealing with IT related support queries from a wide range of business customers.
• Experience of delivering IT projects within agreed timelines
• Experience of a VMware environment and knowledge of the steps involved in modernising and upgrading legacy systems
• Flexible and open to business change
• Integrity within the role and in all aspects of working relationships
• Write, review & update documentation and procedures
• Knowledge of ITIL processes
Desirable Skills:
• Legacy systems AS400 programming/support experience
• Knowledge of diverse database systems
• Highly resilient infrastructure implementations
• VPN Technologies, such as Direct Access
• Managed Print Solutions (e.g. Canon)
• MS SCOM, MS SCCM, LanSweeper
• Cisco Call Manager Experience
• Experience of ITIL working practises
• Microsoft Accreditations
• Good written communication and documentation skills (Word, Visio, PowerPoint etc.)
• Demonstrable SOP’s and Tech notes
• Presentation of clear and concise updates, solutions and technical analysis to internal functions and external departments
• Good presentation skills, to a mixed level audience
• Ability to present written and verbal business cases for IT advances as required
• Good time management skills and not a clock-watcher
Dell EqualLogic SANs, Cisco Switches
This is a fantastic opportunity within an innovative and well established organisation. In this role as an IT Support Engineer, you will be responsible for providing IT support and excellent customer service to the organisations customers in the provision of PC, Server, Technical Hardware and Software Support. You will provide a wide range of technical support duties, predominantly 2nd line, with some 3rd line support responsibilities. You must be prepared to assist with 1st line/ Helpdesk duties as and when required. Further to this, you will provide first class levels of customer service.
You will be a well organised individual who takes pride in their work. You will have a real and genuine interest in IT and be used to working in a similar business where working to strict customer SLAs and being under pressure is standard. This role will grow and give the successful candidate exposure to a wealth of different technologies and different issues every day.
Essential skills / experience
* Experience of working in a fast paced IT support environment where excellent customer service skills is imperative.
* Knowledge of PC & Server Hardware.
* An understanding of Exchange Server and Office 365.
* Excellent knowledge of Windows Server (all versions).
* Working knowledge of Active Directory.
* Experience of PC and Server Rollouts.
* Knowledge of networking - DHCP, Routers, Switches.
* Experience of supporting a range of software, ideally including Office, Sage, Opera, Salesforce or similar.
Benefits
* Excellent Salary
* 25 Days holiday (+8 bank holidays)
* Bonus
* Pension scheme
* Share options with dividend payments paid based on company profitability.
Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Sep 09, 2016
This is a fantastic opportunity within an innovative and well established organisation. In this role as an IT Support Engineer, you will be responsible for providing IT support and excellent customer service to the organisations customers in the provision of PC, Server, Technical Hardware and Software Support. You will provide a wide range of technical support duties, predominantly 2nd line, with some 3rd line support responsibilities. You must be prepared to assist with 1st line/ Helpdesk duties as and when required. Further to this, you will provide first class levels of customer service.
You will be a well organised individual who takes pride in their work. You will have a real and genuine interest in IT and be used to working in a similar business where working to strict customer SLAs and being under pressure is standard. This role will grow and give the successful candidate exposure to a wealth of different technologies and different issues every day.
Essential skills / experience
* Experience of working in a fast paced IT support environment where excellent customer service skills is imperative.
* Knowledge of PC & Server Hardware.
* An understanding of Exchange Server and Office 365.
* Excellent knowledge of Windows Server (all versions).
* Working knowledge of Active Directory.
* Experience of PC and Server Rollouts.
* Knowledge of networking - DHCP, Routers, Switches.
* Experience of supporting a range of software, ideally including Office, Sage, Opera, Salesforce or similar.
Benefits
* Excellent Salary
* 25 Days holiday (+8 bank holidays)
* Bonus
* Pension scheme
* Share options with dividend payments paid based on company profitability.
Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
IT Programmer
Based in Folkestone
Salary - £38k
A fantastic opportunity has arisen for an IT programmer to join a well-established, insurance market leader who offer a progressive and supportive environment to work in.
An exciting opportunity has arisen within our clients Travel Web Development team. We are looking for a skilled programmer with demonstrable experience in utilising C# .Net applications.
Responsibilities
Ability to communicate with business users to capture and document in a clear and concise way the requirements of change
* Programming in relevant languages as appropriate with adherence to best practice in security, usability and accessibility.
* Unit testing, system testing and user training. Assist users with their acceptance testing.
* Ensure that all work undertaken has been documented on the correct forms with authorising signatures in place before putting the fix/enhancement/new system forward for application to the 'live' environment using the Change Management Procedure (Fast Track or Release).
* Ensure that appropriate levels of documentation are in place.
* Any other duties requested by IT Management.
* There will be project work to complete, which should be done in a professional manner.
* Manage any risks or controls delegated to this position as detailed in the relevant risk registers, in line with the business's risk policy
Knowledge and Experience preferred:
* Understanding and utilisation experience of core Analysis and Development technologies including C#, (url removed) 4.5, SQL Server 2012 and SQL as well as prevailing tools for modelling/simulation, planning, prototyping and mocking etc.
* Working knowledge of HTML, Javascript, JQuery
* Demonstrable knowledge is desirable in preferably Sitecore or another CMS system and tools such as Resharper and GIT.
* Knowledge or understanding of MVVM frameworks, e.g. Knockout, Backbone and Angular.
* LINQ
* Understanding of ECommerce specific coding and testing processes and procedures.
* Good knowledge of windows server application like IIS
* Test Driven Development knowledge
* Knowledge and ability to utilise MVC software architecture framework
* Takes ownership of deliverables, work under own initiative and manages own timescales
* Adapts quickly to changing priorities and workloads
* Understands competing objectives of commercial benefit and internal quality and when to make effective compromises
* Communicates effectively with both technical and non-technical personnel
* Understanding of PCI and OWASP security vulnerabilities
* Good knowledge of W3C usability requirements together with other related legislation such as PCIDSS and cookie regulations
* Good knowledge of testing methodologies
Education and Qualifications preferred:
* Minimum of 2 years web development experience
* Degree level education preferable
If you are determined and dedicated IT Programmer, then this vacancy could be the key to unlocking a great career with real potential.
About Morgan Jones:This role is being handled by Morgan Jones Recruitment Consultants. We have been established as a quality recruitment business for over 15 years with a reputation for fair and equal representation. We see each applicant as an individual and will treat you accordingly. We would love to talk to you to give you more information about our client and discuss the role.
To view other great opportunities please check out our website or call us on (Apply online only) for a confidential chat about upcoming opportunities.Follow Morgan Jones on your favourite social networks - Facebook, Twitter, LinkedIn, Google+ and Pinterest.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion
Sep 09, 2016
IT Programmer
Based in Folkestone
Salary - £38k
A fantastic opportunity has arisen for an IT programmer to join a well-established, insurance market leader who offer a progressive and supportive environment to work in.
An exciting opportunity has arisen within our clients Travel Web Development team. We are looking for a skilled programmer with demonstrable experience in utilising C# .Net applications.
Responsibilities
Ability to communicate with business users to capture and document in a clear and concise way the requirements of change
* Programming in relevant languages as appropriate with adherence to best practice in security, usability and accessibility.
* Unit testing, system testing and user training. Assist users with their acceptance testing.
* Ensure that all work undertaken has been documented on the correct forms with authorising signatures in place before putting the fix/enhancement/new system forward for application to the 'live' environment using the Change Management Procedure (Fast Track or Release).
* Ensure that appropriate levels of documentation are in place.
* Any other duties requested by IT Management.
* There will be project work to complete, which should be done in a professional manner.
* Manage any risks or controls delegated to this position as detailed in the relevant risk registers, in line with the business's risk policy
Knowledge and Experience preferred:
* Understanding and utilisation experience of core Analysis and Development technologies including C#, (url removed) 4.5, SQL Server 2012 and SQL as well as prevailing tools for modelling/simulation, planning, prototyping and mocking etc.
* Working knowledge of HTML, Javascript, JQuery
* Demonstrable knowledge is desirable in preferably Sitecore or another CMS system and tools such as Resharper and GIT.
* Knowledge or understanding of MVVM frameworks, e.g. Knockout, Backbone and Angular.
* LINQ
* Understanding of ECommerce specific coding and testing processes and procedures.
* Good knowledge of windows server application like IIS
* Test Driven Development knowledge
* Knowledge and ability to utilise MVC software architecture framework
* Takes ownership of deliverables, work under own initiative and manages own timescales
* Adapts quickly to changing priorities and workloads
* Understands competing objectives of commercial benefit and internal quality and when to make effective compromises
* Communicates effectively with both technical and non-technical personnel
* Understanding of PCI and OWASP security vulnerabilities
* Good knowledge of W3C usability requirements together with other related legislation such as PCIDSS and cookie regulations
* Good knowledge of testing methodologies
Education and Qualifications preferred:
* Minimum of 2 years web development experience
* Degree level education preferable
If you are determined and dedicated IT Programmer, then this vacancy could be the key to unlocking a great career with real potential.
About Morgan Jones:This role is being handled by Morgan Jones Recruitment Consultants. We have been established as a quality recruitment business for over 15 years with a reputation for fair and equal representation. We see each applicant as an individual and will treat you accordingly. We would love to talk to you to give you more information about our client and discuss the role.
To view other great opportunities please check out our website or call us on (Apply online only) for a confidential chat about upcoming opportunities.Follow Morgan Jones on your favourite social networks - Facebook, Twitter, LinkedIn, Google+ and Pinterest.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion
Role: Contract Service Desk Analyst
Location: Andover
Duration: 3 months
Summary of the role:
Our client are looking for a Contract Service Desk Analyst to join their team focusing on providing first time handling of all IT incidents, problems and requests into the IT Service Desk.
Key Responsibilities:
* Ensuring all incidents, problems and requests for assistance are properly logged, correctly prioritised, assigned and responded to in a timely manner in accordance with agreed service level standards and procedures
* Maintaining good relationships with customers and fellow support staff to assist with communications and swift resolution of issues
* Negotiates with customers and IT staff in respect of emergencies, withdrawal of services, routine and unscheduled maintenance, and the introduction of major amendments to the provision of services
* Manages the expectation through necessary verbal and electronic communication
* Adherence to escalation procedures for service incident management. Responds to escalated, complex and high impact user calls in a timely fashion
* Ensures regular administrative and housekeeping activities are conducted using appropriate tools and procedures
Qualifications:
* MCP - Microsoft Certified Professional or A+
* Microsoft Office Specialist
* Gain prior knowledge of business support systems (acquired through site visits, local documentation, training, and job swap).
* Educational Background - Probably educated to A level standard or equivalent
Knowledge & Experience:
Essential
* Previous Experience - has proven proficiency in Service Desk operations
* Has proven a demonstrable, systematic approach to problem solving, and adherence to procedures.
* Has resolved customer technical issues over the phone.
* Knowledge of the following systems: Microsoft Office 2010, Windows 7/10, IOS, Active Directory, Microsoft Exchange Management Console
Desirable
* Knowledge of the following systems: Microsoft Exchange 2010, Microsoft Active Directory Services, Windows desktop applications, Desktops, laptops & printers builds,
* Has proven prior Knowledge and Skills - is an efficient and conscientious record keeper, and a methodical approach to problem solving, using appropriate tools.
* Understand Department Operations (gained through working experience, training programs, documentation and site visits) - the activities, structure, and position in the functions or departments for which services are provided. Examples: sales, marketing, customer services.
* Understand Operations Management - methods, techniques and tools for planning, organising, resourcing, directing, co-coordinating and monitoring ongoing (non-project) activities. Demonstrable through an IT qualification or minimum 3 years' experience
Skills:
* Strong interpersonal and communication skills
* High levels of initiative and ability to work with minimal support.
* Remains calm in a crisis.
* Methodical, disciplined and analytical approach to problem solving with an attention to detail and prepared to think outside traditional confines and challenge conventional thinking
* Support the concept of the internal customer
If you have the relevant skills and experience required and would like to apply, and for more information please call Jasmine Alderton on (Apply online only) and send your CV
Sep 09, 2016
Role: Contract Service Desk Analyst
Location: Andover
Duration: 3 months
Summary of the role:
Our client are looking for a Contract Service Desk Analyst to join their team focusing on providing first time handling of all IT incidents, problems and requests into the IT Service Desk.
Key Responsibilities:
* Ensuring all incidents, problems and requests for assistance are properly logged, correctly prioritised, assigned and responded to in a timely manner in accordance with agreed service level standards and procedures
* Maintaining good relationships with customers and fellow support staff to assist with communications and swift resolution of issues
* Negotiates with customers and IT staff in respect of emergencies, withdrawal of services, routine and unscheduled maintenance, and the introduction of major amendments to the provision of services
* Manages the expectation through necessary verbal and electronic communication
* Adherence to escalation procedures for service incident management. Responds to escalated, complex and high impact user calls in a timely fashion
* Ensures regular administrative and housekeeping activities are conducted using appropriate tools and procedures
Qualifications:
* MCP - Microsoft Certified Professional or A+
* Microsoft Office Specialist
* Gain prior knowledge of business support systems (acquired through site visits, local documentation, training, and job swap).
* Educational Background - Probably educated to A level standard or equivalent
Knowledge & Experience:
Essential
* Previous Experience - has proven proficiency in Service Desk operations
* Has proven a demonstrable, systematic approach to problem solving, and adherence to procedures.
* Has resolved customer technical issues over the phone.
* Knowledge of the following systems: Microsoft Office 2010, Windows 7/10, IOS, Active Directory, Microsoft Exchange Management Console
Desirable
* Knowledge of the following systems: Microsoft Exchange 2010, Microsoft Active Directory Services, Windows desktop applications, Desktops, laptops & printers builds,
* Has proven prior Knowledge and Skills - is an efficient and conscientious record keeper, and a methodical approach to problem solving, using appropriate tools.
* Understand Department Operations (gained through working experience, training programs, documentation and site visits) - the activities, structure, and position in the functions or departments for which services are provided. Examples: sales, marketing, customer services.
* Understand Operations Management - methods, techniques and tools for planning, organising, resourcing, directing, co-coordinating and monitoring ongoing (non-project) activities. Demonstrable through an IT qualification or minimum 3 years' experience
Skills:
* Strong interpersonal and communication skills
* High levels of initiative and ability to work with minimal support.
* Remains calm in a crisis.
* Methodical, disciplined and analytical approach to problem solving with an attention to detail and prepared to think outside traditional confines and challenge conventional thinking
* Support the concept of the internal customer
If you have the relevant skills and experience required and would like to apply, and for more information please call Jasmine Alderton on (Apply online only) and send your CV
3rd Line Support - Brighton
We are currently working with Brighton client who seek an experienced individual to work within their Infrastructure report function. Our client is currently undergoing a huge IT transformation. As a growing business there is significant investment within their IT estate.
You will be working autonomously, within a team of like minded professionals, in a vibrant environment.
Our client is a big advocate in cutting edge technology. The ideal candidate will have experience working at 3rd line support level or a helpdesk manager.
Roles and Responsibilities:
* Take ownership and responsibility for networking / infrastructure problems and deal with issues proactively
* Participate in the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, in line with business support needs and requirements, being hands on where required.
* Monitor and test system performance; prepare and deliver system performance statistics and reports in line with business support requirements.
* Provide support to the Windows Server Infrastructure team including support of the hosted server infrastructure.
* Engaging with business users, stakeholders both technically and non technically.
* Investigation of repeat failures and establishing root cause.
* Able to work independently without supervision
Skills and Experience:
Essential:
* Advanced knowledge of vitalisation (VMware 5.5 and above)
* Strong understanding of storage and MS technologies
* Previous experience of taking queries from Level 2 engineers
* Excellent communications skills (written and verbal)
* Able to prioritise and executive tasks in a high pressure environment
* Good working knowledge of Windows Server. 2012/2008R2/2003 and Active Directory.
* Familiar with Firewall systems
* Experience of I.P. telephony,
Desirable:
* Microsoft, cisco or VMware qualifications
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
3rd Line Support - Brighton
We are currently working with Brighton client who seek an experienced individual to work within their Infrastructure report function. Our client is currently undergoing a huge IT transformation. As a growing business there is significant investment within their IT estate.
You will be working autonomously, within a team of like minded professionals, in a vibrant environment.
Our client is a big advocate in cutting edge technology. The ideal candidate will have experience working at 3rd line support level or a helpdesk manager.
Roles and Responsibilities:
* Take ownership and responsibility for networking / infrastructure problems and deal with issues proactively
* Participate in the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, in line with business support needs and requirements, being hands on where required.
* Monitor and test system performance; prepare and deliver system performance statistics and reports in line with business support requirements.
* Provide support to the Windows Server Infrastructure team including support of the hosted server infrastructure.
* Engaging with business users, stakeholders both technically and non technically.
* Investigation of repeat failures and establishing root cause.
* Able to work independently without supervision
Skills and Experience:
Essential:
* Advanced knowledge of vitalisation (VMware 5.5 and above)
* Strong understanding of storage and MS technologies
* Previous experience of taking queries from Level 2 engineers
* Excellent communications skills (written and verbal)
* Able to prioritise and executive tasks in a high pressure environment
* Good working knowledge of Windows Server. 2012/2008R2/2003 and Active Directory.
* Familiar with Firewall systems
* Experience of I.P. telephony,
Desirable:
* Microsoft, cisco or VMware qualifications
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Enterprise Architect needed in Winchester Ref 216745 paying £413.32 - 515 per day.
Hours - 9am - 5.30pm
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business: o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc); o Storage systems; o Personal computing devices (desktops, notebooks, and hand-held computing devices); and o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of: o Technical guidance and advice through all project phases o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages o Producing end-to-end technical infrastructure designs and cost models. o Statement of works setting clear expectations of deliverables and exclusions o Business cases and tender documentation for new works o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
Essential Qualifications Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience Familiarity with elements of HCC’s key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Essential Employment are acting as an Employment Business in relation to this vacancy. Essential Employment are an
Equal Opportunities Employer.
Please email your CV to verity quoting the above reference number so we can locate the job ok.
All our roles may be subject to pre employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at twitter/facebook/linkedin or via our website
Sep 09, 2016
Enterprise Architect needed in Winchester Ref 216745 paying £413.32 - 515 per day.
Hours - 9am - 5.30pm
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business: o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc); o Storage systems; o Personal computing devices (desktops, notebooks, and hand-held computing devices); and o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of: o Technical guidance and advice through all project phases o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages o Producing end-to-end technical infrastructure designs and cost models. o Statement of works setting clear expectations of deliverables and exclusions o Business cases and tender documentation for new works o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
Essential Qualifications Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience Familiarity with elements of HCC’s key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Essential Employment are acting as an Employment Business in relation to this vacancy. Essential Employment are an
Equal Opportunities Employer.
Please email your CV to verity quoting the above reference number so we can locate the job ok.
All our roles may be subject to pre employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at twitter/facebook/linkedin or via our website
Mobile Device Support Officer
Location: South East London
Hours per week: 35
Our clients ICT Strategy division is actively recruiting for a Mobile Device Support Officer who will take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers and other local government organisations. The Mobile Device Support Officer will lead on our clients drive to enable smarter ways of working through the introduction of mobile technology solutions while keeping corporate information secure. The successful candidate will, on behalf of and under the leadership and supervision of the Senior Support Engineer, undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions and vet any new mobile solutions prior to release into the live environment to ensure that they meet client and user requirements. The candidate will also provide first level support of all platforms (Android, iOS, Windows 10 Mobile, BlackBerry); identify, report and solve problems or escalate to supplier if necessary; review new OS versions, updates and test new mobile apps; register, manage and retire smart devices in mobile device management (MDM) system.
Essential Requirements:
• Minimum of A level standard.
• ITIL Foundation certificate and project management skills or certification.
• Ability to work unsupervised and on own initiative with accuracy and attention to detail.
• A commitment to improve the quality of service to the community.
• Ability to plan, prioritise and organise work in order to deliver objectives set by manager.
• Ability to communicate clearly and effectively (orally and in writing) and develop positive relationships that generate collaborative working, confidence and respect.
• Ability to develop practical and creative solutions to issues.
• Ability to ensure equal access to and treatment in employment and services, develop and implement perceptive and innovative approaches to positive action, develop policies and practices to combat unlawful discrimination.
• Willingness and ability to work flexible hours to meet the service requirements.
• Ability to promote and maintain high standards of professionalism, integrity and probity through personal conduct, use of appropriate procedures and compliance with standards.
• Understanding of Performance Management, able to define objectives for self.
• Excellent knowledge and understanding of mobile device solutions and their application in a business environment.
Main Duties and Responsibilities:
• To support the development and implementation of the policies and strategies that ensure the clients vision of e-enabled, seamless and integrated services are delivered.
• To deliver the clients Customer Focus Vision via the ICT strategy.
• On behalf of and under the leadership and supervision of the Support Team Manager to undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions.
• To implement the clients mobile strategy, working with company members and chief officers where necessary.
• To take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers.
Technical experience in the following areas:
• First level support of all platforms
• BES12 and Blackberry support
• iOS, Android and Windows 10 Mobile
• Mobile Device Management – BES; MobileIron; Airwatch etc.
• User profile management
• Device maintenance and upgrade (iPad; iPhone; Samsung; BlackBerry)
• Ensure that an inventory is kept which details mobile devices in use across the clients which is regularly audited.
• Vet any new mobile solutions prior to release into the live environment to ensure that they meet clients and user requirements.
• To deliver a high quality, customer focused service, ensuring that ICT achieves its key objectives and targets in the most cost effective and efficient manner.
• To work across a very broad range of seniority (including Directors and Directorate leads) and be able to understand their mobile requirements and communicate our mobile vision regardless of their ICT literacy skills
• To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
• To carry out any additional duties not listed above as allocated by the Support Team Manager.
• To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by manager.
• Ensure all the services within the area(s) of responsibility are provided in accordance with the clients commitment to high quality service provision to users.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• Carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant legislation.
Staff Management:
• To line manage the Application Support Analyst.
• To manage staff performance, attendance and absenteeism, and, where necessary, take appropriate action within the client frameworks procedures.
• To assist with the recruitment, selection of staff within ICT.
• To adhere to the appropriate staff PRAD mechanisms in place and ensure that the performance and development of all staff is monitored accordingly
Sep 09, 2016
Mobile Device Support Officer
Location: South East London
Hours per week: 35
Our clients ICT Strategy division is actively recruiting for a Mobile Device Support Officer who will take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers and other local government organisations. The Mobile Device Support Officer will lead on our clients drive to enable smarter ways of working through the introduction of mobile technology solutions while keeping corporate information secure. The successful candidate will, on behalf of and under the leadership and supervision of the Senior Support Engineer, undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions and vet any new mobile solutions prior to release into the live environment to ensure that they meet client and user requirements. The candidate will also provide first level support of all platforms (Android, iOS, Windows 10 Mobile, BlackBerry); identify, report and solve problems or escalate to supplier if necessary; review new OS versions, updates and test new mobile apps; register, manage and retire smart devices in mobile device management (MDM) system.
Essential Requirements:
• Minimum of A level standard.
• ITIL Foundation certificate and project management skills or certification.
• Ability to work unsupervised and on own initiative with accuracy and attention to detail.
• A commitment to improve the quality of service to the community.
• Ability to plan, prioritise and organise work in order to deliver objectives set by manager.
• Ability to communicate clearly and effectively (orally and in writing) and develop positive relationships that generate collaborative working, confidence and respect.
• Ability to develop practical and creative solutions to issues.
• Ability to ensure equal access to and treatment in employment and services, develop and implement perceptive and innovative approaches to positive action, develop policies and practices to combat unlawful discrimination.
• Willingness and ability to work flexible hours to meet the service requirements.
• Ability to promote and maintain high standards of professionalism, integrity and probity through personal conduct, use of appropriate procedures and compliance with standards.
• Understanding of Performance Management, able to define objectives for self.
• Excellent knowledge and understanding of mobile device solutions and their application in a business environment.
Main Duties and Responsibilities:
• To support the development and implementation of the policies and strategies that ensure the clients vision of e-enabled, seamless and integrated services are delivered.
• To deliver the clients Customer Focus Vision via the ICT strategy.
• On behalf of and under the leadership and supervision of the Support Team Manager to undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions.
• To implement the clients mobile strategy, working with company members and chief officers where necessary.
• To take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers.
Technical experience in the following areas:
• First level support of all platforms
• BES12 and Blackberry support
• iOS, Android and Windows 10 Mobile
• Mobile Device Management – BES; MobileIron; Airwatch etc.
• User profile management
• Device maintenance and upgrade (iPad; iPhone; Samsung; BlackBerry)
• Ensure that an inventory is kept which details mobile devices in use across the clients which is regularly audited.
• Vet any new mobile solutions prior to release into the live environment to ensure that they meet clients and user requirements.
• To deliver a high quality, customer focused service, ensuring that ICT achieves its key objectives and targets in the most cost effective and efficient manner.
• To work across a very broad range of seniority (including Directors and Directorate leads) and be able to understand their mobile requirements and communicate our mobile vision regardless of their ICT literacy skills
• To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
• To carry out any additional duties not listed above as allocated by the Support Team Manager.
• To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by manager.
• Ensure all the services within the area(s) of responsibility are provided in accordance with the clients commitment to high quality service provision to users.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• Carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant legislation.
Staff Management:
• To line manage the Application Support Analyst.
• To manage staff performance, attendance and absenteeism, and, where necessary, take appropriate action within the client frameworks procedures.
• To assist with the recruitment, selection of staff within ICT.
• To adhere to the appropriate staff PRAD mechanisms in place and ensure that the performance and development of all staff is monitored accordingly
Field / Infrastructure Engineer - 3rd Line Support + Projects
We are looking for an experienced Field Engineer / Infrastructure Engineer /3rd line support engineer who has significant experience of Microsoft / Windows and vmware. You will be involved in working both internally on escalated technical support enquiries, and on project based work, both remotely and on client sites (travel all within 30 miles, no overnight stays etc). You will be involved in working closely with management to direct IT efforts to improve overall efficiency / service delivery and be involved from anything to troubleshooting to full server build and installations.
Key Skills (not all essential):
* Fault finding (able to show experience and ability to resurrect a dead server)
* Infrastructure management (understands how an entire site fits together from installing network printers to port forwarding and address mapping on firewalls)
* Networking skills
* MS Server 2012/2008 - ideally have experience of installation, administration, deployment and management of multi-server networks / enterprise servers
* VMWare - ideally able to install, troubleshoot and administer multi-server environments
* Experience working with enterprise Servers and storage arrays or comparable hardware
You should also have the ability to solve complex problems. Any relevant certifications, i.e. ITIL, MCSE, MCSA, MCP, VCP would also be beneficial (although not essential!)
Full driving license is essential for the position.
Excellent working environment with a growing company. Generous basic + excellent benefits. Please apply now, interviews are taking place soon!
Infrastructure Engineer, 3rd line support, techncial support, infrastructure install / implementation engineer, Desktop Support, Microsoft, Windows, vmware, server
Sep 09, 2016
Field / Infrastructure Engineer - 3rd Line Support + Projects
We are looking for an experienced Field Engineer / Infrastructure Engineer /3rd line support engineer who has significant experience of Microsoft / Windows and vmware. You will be involved in working both internally on escalated technical support enquiries, and on project based work, both remotely and on client sites (travel all within 30 miles, no overnight stays etc). You will be involved in working closely with management to direct IT efforts to improve overall efficiency / service delivery and be involved from anything to troubleshooting to full server build and installations.
Key Skills (not all essential):
* Fault finding (able to show experience and ability to resurrect a dead server)
* Infrastructure management (understands how an entire site fits together from installing network printers to port forwarding and address mapping on firewalls)
* Networking skills
* MS Server 2012/2008 - ideally have experience of installation, administration, deployment and management of multi-server networks / enterprise servers
* VMWare - ideally able to install, troubleshoot and administer multi-server environments
* Experience working with enterprise Servers and storage arrays or comparable hardware
You should also have the ability to solve complex problems. Any relevant certifications, i.e. ITIL, MCSE, MCSA, MCP, VCP would also be beneficial (although not essential!)
Full driving license is essential for the position.
Excellent working environment with a growing company. Generous basic + excellent benefits. Please apply now, interviews are taking place soon!
Infrastructure Engineer, 3rd line support, techncial support, infrastructure install / implementation engineer, Desktop Support, Microsoft, Windows, vmware, server
We are currently looking for a 2nd / 3rd Line Techncial Support Engineers with experience of IT infrastructure and networking environments, to join an exciting an rapidly expanding company who specialise in IT Services, based in Leeds. The 2nd /3rd line technical support engineers will work with a range of customers, supporting a wide range of infrastructure / networking technologies
The successful candidates will possess solid skills and experience within a similar role and will have experience with as many of the below technologies as possible (not all essential):
Technical Requirements:
* Technical Support experience with Windows Server 2003/2008/2012
* Virtualisation - vmware / citrix
* Exchange 2007/2010/2013
* Active Directory
* Windows XP/7/8 Desktop
* Back up technologies
* Understanding of networking / firewall / anti-virus concepts would be beneficial
Above all, you must be a good team player, demonstrate the ability and willingness to learn new skills and be ambitious to develop your technical skills and progress your career. This is an excellent opportunity for anyone who is wanting to take their career to the next level. You will work within a company who view their employees an essential aspect to their success. The company have been growing year on year, and have plans to continue the expansion. Anyone wanting progression and development should get in touch!
Keywords: Technical Support Engineer, 1st line support, 2nd Line Support Engineer, IT Support Technician, Infrastructure Engineer, Windows Servers, Server 2003, Server 2008, Server 2012, Exchange 2013, Office 365, Windows 10, Windows 8, vmware, hyper-v, citrix, virtualisation, back up, symantec, veeam, servers, networking, networks, firewalls, anti virus
Sep 09, 2016
We are currently looking for a 2nd / 3rd Line Techncial Support Engineers with experience of IT infrastructure and networking environments, to join an exciting an rapidly expanding company who specialise in IT Services, based in Leeds. The 2nd /3rd line technical support engineers will work with a range of customers, supporting a wide range of infrastructure / networking technologies
The successful candidates will possess solid skills and experience within a similar role and will have experience with as many of the below technologies as possible (not all essential):
Technical Requirements:
* Technical Support experience with Windows Server 2003/2008/2012
* Virtualisation - vmware / citrix
* Exchange 2007/2010/2013
* Active Directory
* Windows XP/7/8 Desktop
* Back up technologies
* Understanding of networking / firewall / anti-virus concepts would be beneficial
Above all, you must be a good team player, demonstrate the ability and willingness to learn new skills and be ambitious to develop your technical skills and progress your career. This is an excellent opportunity for anyone who is wanting to take their career to the next level. You will work within a company who view their employees an essential aspect to their success. The company have been growing year on year, and have plans to continue the expansion. Anyone wanting progression and development should get in touch!
Keywords: Technical Support Engineer, 1st line support, 2nd Line Support Engineer, IT Support Technician, Infrastructure Engineer, Windows Servers, Server 2003, Server 2008, Server 2012, Exchange 2013, Office 365, Windows 10, Windows 8, vmware, hyper-v, citrix, virtualisation, back up, symantec, veeam, servers, networking, networks, firewalls, anti virus
Main duties:
To develop new application features and enhancements according to specifications in priority agreed by Development Manager and directors
To fix bugs as identified by clients and internal QA teams in priority agreed by Development Manager and directors
Providing backup, assistance and advice to other departments as required
To hone existing programming skills and be prepared to learn new development languages to support and enhance software applications
Assist in the investigation of customer issues
Assist testers and other members of the production of documentation
Skills required:
Essential:
Demonstrable and extensive understanding of the principles of object-oriented programming.
Good understanding of RDBMS principles.
Experience of working with Microsoft Office 2010/2013/2016, specifically Word, Excel and Outlook.
An interest and ability in gaining software development experience, including learning new programming languages and software development tools and environments.
Ability to work both unsupervised on individual projects and also as part of the development team.
Desirable:
Experience of coding in C# and/or (url removed), working in Visual Studio 2008/2010/2013/2015, especially for Windows Forms applications.
Knowledge of best practice in working with Microsoft .Net framework version 2.0 / 3.0 / 3.5 / 4.0 / 4.5 including a good understanding of generics, COM, LINQ and (url removed).
Knowledge of ODBC query syntax for data extraction and analysis.
Knowledge of financial systems or basic financial principles.
Demonstrable knowledge of the principles of source code control systems.
Experience of Progress OpenEdge RDMBS databases and/or Progress 4GL software development.
"Southern Lights Ltd act as an employment agency for the purposes of this advert"
For more information on the company and a detailed job specification please apply now
Sep 09, 2016
Main duties:
To develop new application features and enhancements according to specifications in priority agreed by Development Manager and directors
To fix bugs as identified by clients and internal QA teams in priority agreed by Development Manager and directors
Providing backup, assistance and advice to other departments as required
To hone existing programming skills and be prepared to learn new development languages to support and enhance software applications
Assist in the investigation of customer issues
Assist testers and other members of the production of documentation
Skills required:
Essential:
Demonstrable and extensive understanding of the principles of object-oriented programming.
Good understanding of RDBMS principles.
Experience of working with Microsoft Office 2010/2013/2016, specifically Word, Excel and Outlook.
An interest and ability in gaining software development experience, including learning new programming languages and software development tools and environments.
Ability to work both unsupervised on individual projects and also as part of the development team.
Desirable:
Experience of coding in C# and/or (url removed), working in Visual Studio 2008/2010/2013/2015, especially for Windows Forms applications.
Knowledge of best practice in working with Microsoft .Net framework version 2.0 / 3.0 / 3.5 / 4.0 / 4.5 including a good understanding of generics, COM, LINQ and (url removed).
Knowledge of ODBC query syntax for data extraction and analysis.
Knowledge of financial systems or basic financial principles.
Demonstrable knowledge of the principles of source code control systems.
Experience of Progress OpenEdge RDMBS databases and/or Progress 4GL software development.
"Southern Lights Ltd act as an employment agency for the purposes of this advert"
For more information on the company and a detailed job specification please apply now
Delpdesk, 1st & 2nd line, MAC, Windows, SCCM
Desktop Support / 1st Line & 2nd Line support.
My client, an industry leading Media company based in Central London, is looking for a talented Desktop Engineer with strong technical and customer services skills.
The successful candidate will have experience working across both MAC and Windows environments, must be comfortable working in a high pressured environment, and have the ability to deal with difficult and demanding customers.
The key skills required:
* MAC OS
* Windows 7
* Exchange
* Editorial software
This role is on a shift pattern
The opportunity is working at a fantastic organisation that give their employees an incredible opportunity to gain exposure to cutting edge technologies, working with highly talented team members.
If this role appeals to you, please get back in touch ASAP with your CV.
Kind regards
Boston Hale
Delpdesk, 1st line & 2nd line, MAC, Windows, SCCM
Sep 09, 2016
Delpdesk, 1st & 2nd line, MAC, Windows, SCCM
Desktop Support / 1st Line & 2nd Line support.
My client, an industry leading Media company based in Central London, is looking for a talented Desktop Engineer with strong technical and customer services skills.
The successful candidate will have experience working across both MAC and Windows environments, must be comfortable working in a high pressured environment, and have the ability to deal with difficult and demanding customers.
The key skills required:
* MAC OS
* Windows 7
* Exchange
* Editorial software
This role is on a shift pattern
The opportunity is working at a fantastic organisation that give their employees an incredible opportunity to gain exposure to cutting edge technologies, working with highly talented team members.
If this role appeals to you, please get back in touch ASAP with your CV.
Kind regards
Boston Hale
Delpdesk, 1st line & 2nd line, MAC, Windows, SCCM
Infrastructure Engineer - 3rd Line Support / Field Engineer
We are looking for an experienced Infrastructure Engineer / 3rd line support engineer who has significant experience of Microsoft / Windows Technologies. You will be involved in working both internally on escalated technical support enquiries, and on project based work, both remotely and on client sites (travel all within 30 miles, no overnight stays etc). You will be involved in working closely with management to direct IT efforts to improve overall efficiency / service delivery and be involved from anything to troubleshooting to full server build and installations.
Key Skills (not all essential):
* Fault finding (able to show experience and ability to resurrect a dead server)
* Infrastructure management (understands how an entire site fits together from installing network printers to port forwarding and address mapping on firewalls)
* Networking skills
* MS Server 2012/2008 - ideally have experience of installation, administration, deployment and management of multi-server networks
* VMWare - ideally able to install, troubleshoot and administer multi-server environments
* Experience working with enterprise Servers and storage arrays or comparable hardware
You should also have the ability to solve complex problems. Any relevant certifications, i.e. ITIL, MCSE, MCSA, MCP, VCP would also be beneficial (although not essential!)
Full driving license is essential for the position.
Excellent working environment with a growing company. Generous basic + excellent benefits. Please apply now, interviews are taking place soon!
Infrastructure Engineer, 2nd line engineer, 3rd line support, techncial support, infrastructure install / implementation engineer, Desktop Support, Microsoft, Windows, vmware, server
Sep 09, 2016
Infrastructure Engineer - 3rd Line Support / Field Engineer
We are looking for an experienced Infrastructure Engineer / 3rd line support engineer who has significant experience of Microsoft / Windows Technologies. You will be involved in working both internally on escalated technical support enquiries, and on project based work, both remotely and on client sites (travel all within 30 miles, no overnight stays etc). You will be involved in working closely with management to direct IT efforts to improve overall efficiency / service delivery and be involved from anything to troubleshooting to full server build and installations.
Key Skills (not all essential):
* Fault finding (able to show experience and ability to resurrect a dead server)
* Infrastructure management (understands how an entire site fits together from installing network printers to port forwarding and address mapping on firewalls)
* Networking skills
* MS Server 2012/2008 - ideally have experience of installation, administration, deployment and management of multi-server networks
* VMWare - ideally able to install, troubleshoot and administer multi-server environments
* Experience working with enterprise Servers and storage arrays or comparable hardware
You should also have the ability to solve complex problems. Any relevant certifications, i.e. ITIL, MCSE, MCSA, MCP, VCP would also be beneficial (although not essential!)
Full driving license is essential for the position.
Excellent working environment with a growing company. Generous basic + excellent benefits. Please apply now, interviews are taking place soon!
Infrastructure Engineer, 2nd line engineer, 3rd line support, techncial support, infrastructure install / implementation engineer, Desktop Support, Microsoft, Windows, vmware, server
Excellent opportunity for an experienced 2nd Line Support Technician to join a world leading organisation based in Fife. You will be responsible for providing 2nd line support to the business as well a bespoke application and network support.
Key requirements for the role:
* Proven track record and experience of Application/Server/Network support
* Experience supporting a PC desktop environment
* Experience supporting Windows 7, Outlook, Office etc
* Experience supporting a bespoke application within a previous organisation
This role will include shift work covering 24x7 support. There will be a degree of night/weekend work, however you will be compensated for this.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
Excellent opportunity for an experienced 2nd Line Support Technician to join a world leading organisation based in Fife. You will be responsible for providing 2nd line support to the business as well a bespoke application and network support.
Key requirements for the role:
* Proven track record and experience of Application/Server/Network support
* Experience supporting a PC desktop environment
* Experience supporting Windows 7, Outlook, Office etc
* Experience supporting a bespoke application within a previous organisation
This role will include shift work covering 24x7 support. There will be a degree of night/weekend work, however you will be compensated for this.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Software Engineer – C# or C++
Newbury
to £30,000 + Benefits
Role Overview
A Software Engineer is required by a leading global IT company.
The successful Software Developer will be involved in the full software lifecycle, developing software as part of a project team that supports and enhances the existing range of products.
Client
You will join a highly successful IT company who employ over 300 staff Globally. The company was established over 30 years ago and offer excellent career prospects.
Knowledge and Experience
- Excellent A-Level grades (or equivalent) in computer science and / or mathematics
- Experience with one of the following; C++ or C# or Visual Basic
- Familiarity with Oracle and / or SQL
- Familiarity with Windows and UNIX/Linux O/S
Who will suit this role?
This is an excellent opportunity for an experienced Software Developer looking to join a leading global IT company.
Salary:
Basic salary to £30,000 + Benefits
Location:
Newbury
To Apply:
Please send your CV to in strict confidence.
CV Screen is the Recruitment Agency managing this vacancy.
Summary
A Software Engineer, with Full Life cycle experience.
Based in Newbury, commutable from Swindon & Andover
Sep 09, 2016
Software Engineer – C# or C++
Newbury
to £30,000 + Benefits
Role Overview
A Software Engineer is required by a leading global IT company.
The successful Software Developer will be involved in the full software lifecycle, developing software as part of a project team that supports and enhances the existing range of products.
Client
You will join a highly successful IT company who employ over 300 staff Globally. The company was established over 30 years ago and offer excellent career prospects.
Knowledge and Experience
- Excellent A-Level grades (or equivalent) in computer science and / or mathematics
- Experience with one of the following; C++ or C# or Visual Basic
- Familiarity with Oracle and / or SQL
- Familiarity with Windows and UNIX/Linux O/S
Who will suit this role?
This is an excellent opportunity for an experienced Software Developer looking to join a leading global IT company.
Salary:
Basic salary to £30,000 + Benefits
Location:
Newbury
To Apply:
Please send your CV to in strict confidence.
CV Screen is the Recruitment Agency managing this vacancy.
Summary
A Software Engineer, with Full Life cycle experience.
Based in Newbury, commutable from Swindon & Andover
I am currently seeking a Technical Support Manager to join an award winning, rapidly expanding data mining company based in the Cambridge area.
Joining the company as an experienced Technical Support Manager, you will be expected to have a varied skill set; this will include technical IT skills and excellent customer facing skills. You will be expected to lead the customer support operations which cover Europe and the US.
You will take ownership of the technical resources in the business, along with providing resolutions to customer issues and helping customers to get the most out of the software that the company has provided them.
Key skills required:
* Previous managerial experience in a technical role
* Genuine passion to assist users in solving problems
* Good knowledge of Windows Server and Desktop
* Good knowledge of Linux/Unix
* Knowledge of Virtualisation technology - i.e. VMWare, Hyper-V, VSphere, etc.
* Well versed in scripting languages, ideally Python, but others accepted
* Excellent communication skills
This is a fantastic opportunity to join an organisation whom are the leaders in their field. They are currently expanding and are looking to grow the organisation rapidly within the next few months. The position is paying a salary of between £35,000 - £45,000, dependant on experience.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
Sep 09, 2016
I am currently seeking a Technical Support Manager to join an award winning, rapidly expanding data mining company based in the Cambridge area.
Joining the company as an experienced Technical Support Manager, you will be expected to have a varied skill set; this will include technical IT skills and excellent customer facing skills. You will be expected to lead the customer support operations which cover Europe and the US.
You will take ownership of the technical resources in the business, along with providing resolutions to customer issues and helping customers to get the most out of the software that the company has provided them.
Key skills required:
* Previous managerial experience in a technical role
* Genuine passion to assist users in solving problems
* Good knowledge of Windows Server and Desktop
* Good knowledge of Linux/Unix
* Knowledge of Virtualisation technology - i.e. VMWare, Hyper-V, VSphere, etc.
* Well versed in scripting languages, ideally Python, but others accepted
* Excellent communication skills
This is a fantastic opportunity to join an organisation whom are the leaders in their field. They are currently expanding and are looking to grow the organisation rapidly within the next few months. The position is paying a salary of between £35,000 - £45,000, dependant on experience.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
Helpdesk Analyst/1st line support- Manchester - Trafford
Helpdesk Analyst, 1st line support, IT Support, Windows Server, Active Directory, Networking, TCP/IP, DNS, DHCP, Desktop Support
Helpdesk Analyst/1st Line support Engineer required to join a rapidly expanding company in Trafford Park Manchester.
In this role you, will act as a member of the IT team working alongside three other support specialists. You will also work with the wider IT team of ten. The job has arisen as the current incumbent is moving abroad, so they are keen to make a quick appointment. You will get involved in the busy helpdesk troubleshooting over 40 requests a day. This is a great chance for an outgoing and dynamic individual who is looking to keep busy and learn new technologies. There will also be the a chance to progress and develop your skills, leading to a more senior post over time. Candidate interested in applying should have experience in most of the following:
** Few years of commercial IT support experience
**Windows server 2008 and above
** Active directory - setting up new users, password resets
** Networking knowledge on TCP/IP, DNS, DHCP etc.
** Windows Desktop Operating Systems, such as Windows 7/8, 32 & 64 bit
** Installation of new PC's/ laptops/ printers
If you are keen to hear more about the position, please apply and call Lewis Black
Sep 09, 2016
Helpdesk Analyst/1st line support- Manchester - Trafford
Helpdesk Analyst, 1st line support, IT Support, Windows Server, Active Directory, Networking, TCP/IP, DNS, DHCP, Desktop Support
Helpdesk Analyst/1st Line support Engineer required to join a rapidly expanding company in Trafford Park Manchester.
In this role you, will act as a member of the IT team working alongside three other support specialists. You will also work with the wider IT team of ten. The job has arisen as the current incumbent is moving abroad, so they are keen to make a quick appointment. You will get involved in the busy helpdesk troubleshooting over 40 requests a day. This is a great chance for an outgoing and dynamic individual who is looking to keep busy and learn new technologies. There will also be the a chance to progress and develop your skills, leading to a more senior post over time. Candidate interested in applying should have experience in most of the following:
** Few years of commercial IT support experience
**Windows server 2008 and above
** Active directory - setting up new users, password resets
** Networking knowledge on TCP/IP, DNS, DHCP etc.
** Windows Desktop Operating Systems, such as Windows 7/8, 32 & 64 bit
** Installation of new PC's/ laptops/ printers
If you are keen to hear more about the position, please apply and call Lewis Black
Change Manager– £30,000 to £40,000 plus Bonus-Fantastic opportunity
ITVET are a fast growing network support and managed services provider based in Bishops Stortford, conveniently located near Stansted Airport with excellent transport links. They offer a wide range of professional managed services, which include Telephony, Connectivity, Public Wi-Fi, server support and hosted services. They are looking for a strong Change Manager to join the expanding team.
Based at our Bishops Stortford office, reporting directly to the Technical Director, you will manage a team of Engineers and operate the IT change management process, ensuring all IT changes are raised, validated, approved and implemented with minimal client impact. You will be required to schedule ad-hoc out of hours work (weekend and evenings) for major upgrades, system relocations and moves.
You will be:
• Ideally an experienced Manager although this would be an excellent opportunity for an IT Engineer looking to move into a Management role.
• Able to demonstrate a ‘Can Do’ attitude being willing to go the ‘extra mile’
• Able to communicate well with customers and colleagues being able to lead and motivate by example
• Able to work under pressure and on own initiative
• Flexible in your approach to travel and projects undertaken
• Smart both mentally and in physical appearance
• Fluent English speaking.
Skills required
• Experience of working in a Managed Services environment
• Strong understanding of IT Service Controls and management
• Problem, Incident, Change management experience
• ITIL certified or experience within an ITIL aligned environment
• Server migrations and installations
• Network design and support
• Knowledge of Antivirus applications.
• Knowledge of Backup applications.
• Windows XP/Vista/7 desktop support.
• Vmware/Hyper-V virtual server configuration
• Some Cisco knowledge would be useful
•
We offer in house training across the wide range of services we offer, and encourage all of our team to seek professional qualifications via Microsoft or Cisco etc. which we will pay for.
ITVET is a fun place to work, and has an excellent team spirit, but at the same time when it comes to what we do, we take things very seriously.
This is a great permanent opportunity allowing candidates to maximise their career potential. If you are interested please apply immediately
Sep 09, 2016
Change Manager– £30,000 to £40,000 plus Bonus-Fantastic opportunity
ITVET are a fast growing network support and managed services provider based in Bishops Stortford, conveniently located near Stansted Airport with excellent transport links. They offer a wide range of professional managed services, which include Telephony, Connectivity, Public Wi-Fi, server support and hosted services. They are looking for a strong Change Manager to join the expanding team.
Based at our Bishops Stortford office, reporting directly to the Technical Director, you will manage a team of Engineers and operate the IT change management process, ensuring all IT changes are raised, validated, approved and implemented with minimal client impact. You will be required to schedule ad-hoc out of hours work (weekend and evenings) for major upgrades, system relocations and moves.
You will be:
• Ideally an experienced Manager although this would be an excellent opportunity for an IT Engineer looking to move into a Management role.
• Able to demonstrate a ‘Can Do’ attitude being willing to go the ‘extra mile’
• Able to communicate well with customers and colleagues being able to lead and motivate by example
• Able to work under pressure and on own initiative
• Flexible in your approach to travel and projects undertaken
• Smart both mentally and in physical appearance
• Fluent English speaking.
Skills required
• Experience of working in a Managed Services environment
• Strong understanding of IT Service Controls and management
• Problem, Incident, Change management experience
• ITIL certified or experience within an ITIL aligned environment
• Server migrations and installations
• Network design and support
• Knowledge of Antivirus applications.
• Knowledge of Backup applications.
• Windows XP/Vista/7 desktop support.
• Vmware/Hyper-V virtual server configuration
• Some Cisco knowledge would be useful
•
We offer in house training across the wide range of services we offer, and encourage all of our team to seek professional qualifications via Microsoft or Cisco etc. which we will pay for.
ITVET is a fun place to work, and has an excellent team spirit, but at the same time when it comes to what we do, we take things very seriously.
This is a great permanent opportunity allowing candidates to maximise their career potential. If you are interested please apply immediately
Looking for a Junior/1st Line Technical Support Engineer to join a great, expanding business in the Bradford / Bingley area. You'll be offered great opportunities to learn new skills and progress your career.
The successful 1st line engineer / helpdesk advisor will offer excellent service to a range of IT users, working with a variety of IT technologies. You should have a keen interest in IT and technology, and be familiar with/have an understanding of technologies such as Windows 7/8/10 Desktops, Windows Servers, Virtualisation (vmware/citrix) Active Directory and Microsoft Exchange.
Full training, both on the job by a team of highly skilled colleagues, and also external professional Microsoft courses will be provided, with genuine opportunity for quick progression within an expanding business, where you can expand your technical abilities and begin to work with servers, networks, and cloud/virtualisation technologies.
Please apply with an up to date CV to be considered for this opportunity.
Keywords: 1st line support engineer, technical support engineer, helpdesk engineer, windows, servers, desktops, networks, virtualisation, vmware, citrix
Sep 09, 2016
Looking for a Junior/1st Line Technical Support Engineer to join a great, expanding business in the Bradford / Bingley area. You'll be offered great opportunities to learn new skills and progress your career.
The successful 1st line engineer / helpdesk advisor will offer excellent service to a range of IT users, working with a variety of IT technologies. You should have a keen interest in IT and technology, and be familiar with/have an understanding of technologies such as Windows 7/8/10 Desktops, Windows Servers, Virtualisation (vmware/citrix) Active Directory and Microsoft Exchange.
Full training, both on the job by a team of highly skilled colleagues, and also external professional Microsoft courses will be provided, with genuine opportunity for quick progression within an expanding business, where you can expand your technical abilities and begin to work with servers, networks, and cloud/virtualisation technologies.
Please apply with an up to date CV to be considered for this opportunity.
Keywords: 1st line support engineer, technical support engineer, helpdesk engineer, windows, servers, desktops, networks, virtualisation, vmware, citrix
ITVET are a fast growing network support and managed services provider based in Bishops Stortford, with clients all over the UK. They offer a wide range of professional managed services, which include Telephony, Connectivity, Public Wi-Fi, server support and hosted services.
We are launching an exciting new retail analytics service and are currently recruiting for .NET software developers to help with its implementation and continued development.
Based at our Bishops Stortford office you will be part of our software development team, with the main responsibilities of the role being the development and support of .NET (C#) based applications for the web using MVC.
You will have:
- a real passion for programming
- commercial experience in developing software using C# and (url removed) MVC
- developed for the web using HTML, CSS, JavaScript and JQuery
- used relational database systems, in particular Microsoft SQL
- an interest in using up to date technologies to find novel ways to tackle problems
The ideal candidate would also have exposure to the following areas, in which further training will be provided:
- mobile development for Android, iPhone and Windows phone, preferably using Xamarin
- writing unit tests, in particular using NUnit, and automated testing, for example using Selenium
- responsive website development (e.g. Bootstrap)
- client side JavaScript libraries (e.g. Angular.js)
- other database systems such as MongoDB
- a range other IT systems, such as wireless networks, Bluetooth etc
- statistics and data analysis
In terms of qualifications a bachelorâs degree and masters in computer science or related subject would be ideal.
ITVET is a fun place to work, and has an excellent team spirit, but at the same time when it comes to what we do, we take things very seriously.
This is a great permanent opportunity allowing candidates to maximise their career potential. If you are interested please apply immediately
Sep 09, 2016
ITVET are a fast growing network support and managed services provider based in Bishops Stortford, with clients all over the UK. They offer a wide range of professional managed services, which include Telephony, Connectivity, Public Wi-Fi, server support and hosted services.
We are launching an exciting new retail analytics service and are currently recruiting for .NET software developers to help with its implementation and continued development.
Based at our Bishops Stortford office you will be part of our software development team, with the main responsibilities of the role being the development and support of .NET (C#) based applications for the web using MVC.
You will have:
- a real passion for programming
- commercial experience in developing software using C# and (url removed) MVC
- developed for the web using HTML, CSS, JavaScript and JQuery
- used relational database systems, in particular Microsoft SQL
- an interest in using up to date technologies to find novel ways to tackle problems
The ideal candidate would also have exposure to the following areas, in which further training will be provided:
- mobile development for Android, iPhone and Windows phone, preferably using Xamarin
- writing unit tests, in particular using NUnit, and automated testing, for example using Selenium
- responsive website development (e.g. Bootstrap)
- client side JavaScript libraries (e.g. Angular.js)
- other database systems such as MongoDB
- a range other IT systems, such as wireless networks, Bluetooth etc
- statistics and data analysis
In terms of qualifications a bachelorâs degree and masters in computer science or related subject would be ideal.
ITVET is a fun place to work, and has an excellent team spirit, but at the same time when it comes to what we do, we take things very seriously.
This is a great permanent opportunity allowing candidates to maximise their career potential. If you are interested please apply immediately
Java Developer - London - Contract
CDSR are currently recruiting Java Developers for contract positions in London. The successful candidates must be eligilbe for DV Clearance.
Role and responsibilities
* Undertake Java Development within the team to help tackle both minor and major projects
* Work with the Project Managers to ensure the delivery of accurate project documentation and designs
* Follow a fast, iterative agile development approach
* Produce detailed technical design specifications and documentation
* Work with the technical Team Lead and the Product Owners to implement requirements during the development life cycle
* Work closely and collaboratively with the test team (knowledge and understanding of testing best practices)
Skills and experience
* 3+ years relevant experience with a proven track record of delivering full life cycle software projects to time, cost, quality and meeting customers' expectations and requirements using a recognised methodology
* Experience of developing scalable, high volume, high availability, enterprise- wide business systems
* Proven experience of common development tools, for example Ant, Gradle and Eclipse
* Strong understanding of the Enterprise Java Stack with a proven expertise in using JEE technologies such as EJB, JMS, Web Services
* Unit test tools and frameworks
* Familiarity with common development best practices (e.g. TDD, Agile, Scrum)
* Experience with various operating systems e.g. Windows, Linux (Red Hat)
* Knowledge and experience of MapReduce, Hadoop and BigData
* Ideally knowledge of any of the following programming languages C#, XML, XSLT, HTML, (url removed), CSS, UML
* Experience of design methods OO, UML, Rational tool set
* Experience of Relational Database and Non-Relational Database technology e.g. Oracle, SQL Server, MongoDB and NoSQL)
* Knowledge of continuous integration tools e.g. Jenkins and Hudson
* Experience of working in an agile project delivery environment
* A strong knowledge of the OpenSource software communities and their products
* A good knowledge of Scripting languages (Java, Shell, Perl, Python etc.)
Rate: Dependant on experience
To apply: Follow the link and submit your CV
Sep 09, 2016
Java Developer - London - Contract
CDSR are currently recruiting Java Developers for contract positions in London. The successful candidates must be eligilbe for DV Clearance.
Role and responsibilities
* Undertake Java Development within the team to help tackle both minor and major projects
* Work with the Project Managers to ensure the delivery of accurate project documentation and designs
* Follow a fast, iterative agile development approach
* Produce detailed technical design specifications and documentation
* Work with the technical Team Lead and the Product Owners to implement requirements during the development life cycle
* Work closely and collaboratively with the test team (knowledge and understanding of testing best practices)
Skills and experience
* 3+ years relevant experience with a proven track record of delivering full life cycle software projects to time, cost, quality and meeting customers' expectations and requirements using a recognised methodology
* Experience of developing scalable, high volume, high availability, enterprise- wide business systems
* Proven experience of common development tools, for example Ant, Gradle and Eclipse
* Strong understanding of the Enterprise Java Stack with a proven expertise in using JEE technologies such as EJB, JMS, Web Services
* Unit test tools and frameworks
* Familiarity with common development best practices (e.g. TDD, Agile, Scrum)
* Experience with various operating systems e.g. Windows, Linux (Red Hat)
* Knowledge and experience of MapReduce, Hadoop and BigData
* Ideally knowledge of any of the following programming languages C#, XML, XSLT, HTML, (url removed), CSS, UML
* Experience of design methods OO, UML, Rational tool set
* Experience of Relational Database and Non-Relational Database technology e.g. Oracle, SQL Server, MongoDB and NoSQL)
* Knowledge of continuous integration tools e.g. Jenkins and Hudson
* Experience of working in an agile project delivery environment
* A strong knowledge of the OpenSource software communities and their products
* A good knowledge of Scripting languages (Java, Shell, Perl, Python etc.)
Rate: Dependant on experience
To apply: Follow the link and submit your CV
Service Desk Technician - Cambridge - £26,000 - £28,000
CAMBRIDGE, United Kingdom – As a Service Desk Technician you will be the first point of contact, resolving issues and escalating as appropriate. You will provide Desktop Support, assign tickets, set-up and issue IT equipment and maintain incident records.
You will work within agreed Service Levels and provide users with regular feedback on statuses as well as ensuring excellent customer service.
KEY SKILLS & EXPERIENCE
- Minimum of 3+ years’ experience in a similar role
- Windows Desktop Support in a Microsoft Environment
- Knowledge Active Directory/Exchange
- Experience supporting Printers and laptops
Interested? Send your CV for immediate review and further details.
THE ONE GROUP is Cambridgeshire's largest independent specialist recruitment business. With offices in Cambridge and Peterborough, our recruitment divisions include, Accountancy, Executive, HR, IT, Office and Sales & Marketing
Sep 09, 2016
Service Desk Technician - Cambridge - £26,000 - £28,000
CAMBRIDGE, United Kingdom – As a Service Desk Technician you will be the first point of contact, resolving issues and escalating as appropriate. You will provide Desktop Support, assign tickets, set-up and issue IT equipment and maintain incident records.
You will work within agreed Service Levels and provide users with regular feedback on statuses as well as ensuring excellent customer service.
KEY SKILLS & EXPERIENCE
- Minimum of 3+ years’ experience in a similar role
- Windows Desktop Support in a Microsoft Environment
- Knowledge Active Directory/Exchange
- Experience supporting Printers and laptops
Interested? Send your CV for immediate review and further details.
THE ONE GROUP is Cambridgeshire's largest independent specialist recruitment business. With offices in Cambridge and Peterborough, our recruitment divisions include, Accountancy, Executive, HR, IT, Office and Sales & Marketing
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Sep 09, 2016
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
We have two great vacancies working for a well known and rapidly expanding business in Speke to join a growing team of talented IT professionals. We require one 1st / 2nd line technical support/helpdesk engineer, and a deskside support engineer. This is a great opportunity to join a company who can offer great opportunities to learn new skills and progress your career.
The successful candidates will offer excellent service to a range of IT users, working with a variety of IT technologies. You should have a keen interest in IT and technology, and be familiar with technologies such as (not all essential):
* Windows 7/8/10 Desktops
* Microsoft Exchange
* Active Directory
* Windows Servers
* Software / Application Installation
* Computer Hardware - printers, computer builds, etc
Full training, both on the job by a team of highly skilled colleagues, with genuine opportunity for progression within an expanding business, where you can increase your technical abilities and begin to work with servers, networks and computer security.
Please apply with an up to date CV to be considered for this opportunity.
Keywords: 1st line support engineer, technical support engineer, helpdesk engineer, windows, servers, desktops, networks, virtualisation, vmware, citrix
Sep 09, 2016
We have two great vacancies working for a well known and rapidly expanding business in Speke to join a growing team of talented IT professionals. We require one 1st / 2nd line technical support/helpdesk engineer, and a deskside support engineer. This is a great opportunity to join a company who can offer great opportunities to learn new skills and progress your career.
The successful candidates will offer excellent service to a range of IT users, working with a variety of IT technologies. You should have a keen interest in IT and technology, and be familiar with technologies such as (not all essential):
* Windows 7/8/10 Desktops
* Microsoft Exchange
* Active Directory
* Windows Servers
* Software / Application Installation
* Computer Hardware - printers, computer builds, etc
Full training, both on the job by a team of highly skilled colleagues, with genuine opportunity for progression within an expanding business, where you can increase your technical abilities and begin to work with servers, networks and computer security.
Please apply with an up to date CV to be considered for this opportunity.
Keywords: 1st line support engineer, technical support engineer, helpdesk engineer, windows, servers, desktops, networks, virtualisation, vmware, citrix
JOB: IT Support Assistant
LOCATION: Harrogate
SALARY: £16,000 to £18,000 plus healthcare, pension, life assurance, 23 days holiday plus statutory holidays
My client is looking to appoint an IT Support Assistant to help manage in-house customer technical support issues and provide remote support to field based employees.
Ideally you'll have a relevant IT related qualification and some experience in a similar role. You will understand Windows operating systems; Windows domains and Active Directory; you'll have a personal passion for computers, perhaps building or repairing them at home; you'll understand TCP/IP Networks, Firewalls, Patching, DNS.
You'll have great communication skills, ensuring customers are provided with a high level of support. You'll be able to use your own initiative and will develop solutions to meet customer requirements.
This is a great opportunity for someone looking for their first IT support role, or someone who wishes to move from an entry level role to the next stage.
If you feel that this exciting and challenging and extremely varied role is just what you are looking for, please send me your CV as soon as possible
Sep 09, 2016
JOB: IT Support Assistant
LOCATION: Harrogate
SALARY: £16,000 to £18,000 plus healthcare, pension, life assurance, 23 days holiday plus statutory holidays
My client is looking to appoint an IT Support Assistant to help manage in-house customer technical support issues and provide remote support to field based employees.
Ideally you'll have a relevant IT related qualification and some experience in a similar role. You will understand Windows operating systems; Windows domains and Active Directory; you'll have a personal passion for computers, perhaps building or repairing them at home; you'll understand TCP/IP Networks, Firewalls, Patching, DNS.
You'll have great communication skills, ensuring customers are provided with a high level of support. You'll be able to use your own initiative and will develop solutions to meet customer requirements.
This is a great opportunity for someone looking for their first IT support role, or someone who wishes to move from an entry level role to the next stage.
If you feel that this exciting and challenging and extremely varied role is just what you are looking for, please send me your CV as soon as possible
We currently have a vacancy for a Back-Up/Storage Engineer to join our team in High Wycombe.
The successful applicant will be responsible for working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Role Requirements:
*
Effectively communicate the current status of all projects, problems, and issues to departmental management.
*
Attend departmental, project, and general meetings as to effectively represent department responsibilities along with current status as appropriate.
*
Participate in company provided training and perform independent training as appropriate.
*
Author policy, procedure and standards documents based on industry best practices and personal research and experience.
*
Study and analyze the performance and capacities of the systems and peripheral equipment/systems and prepare plans for future expansion and upgrades.
*
Assist the senior engineers to ensure that all servers are running at optimal capacity.
*
Proactively identifies opportunities for improvements to existing processes and for automation of time-consuming tasks.
*
Install system patches and application updates as directed.
*
Conduct audit compliance assessments and initiate corrective action.
*
Devise, apply, and monitor backup and recovery solutions to ensure protection of data.
*
Provide technical and operational support in designated technology areas and projects as directed.
*
Execute operational support of corporate, branch and service centre operations and all associated server hardware and software.
*
Resolve incident management tickets as they arise and ensure timely resolution.
*
Plan, prioritize, and provide vision with schedules for assigned software and / or hardware changes.
*
Perform critical system changes after business hours.
*
Perform other duties as assigned
*
Understands and promotes GMAC's policy on Treating Customers Fairly (TCF).
*
To ensure ongoing adherence to all relevant compliance regulations that may govern the GMAC UK Plc business and complete all regulatory knowledge training where applicable in a timely fashion
Some after-hours work and periodic 24x7 on call support will be required.
Experience:
*
Successful candidate will have several years experience working with Wintel technologies, in a hands on capacity.
*
Experience of supporting global organizations, and large scale technology migrations
*
Experience of technical migrations for company mergers, acquisitions, separations essential
*
Strong EMC Avamar experience v6
*
Data Domain
*
VMware vCenter
*
Tivoli Storage Manager
*
RedHat Enterprise Linux v5 and v6
*
AIX v6 and v7
Skills/Knowledge:
*
Minimum 2 years of experience with Avamar and Data Domain
*
Minimum 2 years of experience in information technology.
*
Minimum 1 year of experience with Unix and/or Linux server operating systems.
*
Minimum 1 year of experience with networking and integration
*
Basic knowledge of transmission / connectivity protocols
*
Basic knowledge of server hardware.
*
Basic knowledge of server virtualization technologies.
*
Basic knowledge of cross platform integration.
*
Ability to communicate quickly, clearly, concisely, appropriately, and intelligently; must foster open communication, speak with impact, listen to others, and write effectively
*
Possess critical thinking and analytical skills with an ability to evaluate complex problems and issues quickly and accurately in order to recommend or take the most appropriate course of action
If you feel that you are a good match for this role then please apply today
Sep 09, 2016
We currently have a vacancy for a Back-Up/Storage Engineer to join our team in High Wycombe.
The successful applicant will be responsible for working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Role Requirements:
*
Effectively communicate the current status of all projects, problems, and issues to departmental management.
*
Attend departmental, project, and general meetings as to effectively represent department responsibilities along with current status as appropriate.
*
Participate in company provided training and perform independent training as appropriate.
*
Author policy, procedure and standards documents based on industry best practices and personal research and experience.
*
Study and analyze the performance and capacities of the systems and peripheral equipment/systems and prepare plans for future expansion and upgrades.
*
Assist the senior engineers to ensure that all servers are running at optimal capacity.
*
Proactively identifies opportunities for improvements to existing processes and for automation of time-consuming tasks.
*
Install system patches and application updates as directed.
*
Conduct audit compliance assessments and initiate corrective action.
*
Devise, apply, and monitor backup and recovery solutions to ensure protection of data.
*
Provide technical and operational support in designated technology areas and projects as directed.
*
Execute operational support of corporate, branch and service centre operations and all associated server hardware and software.
*
Resolve incident management tickets as they arise and ensure timely resolution.
*
Plan, prioritize, and provide vision with schedules for assigned software and / or hardware changes.
*
Perform critical system changes after business hours.
*
Perform other duties as assigned
*
Understands and promotes GMAC's policy on Treating Customers Fairly (TCF).
*
To ensure ongoing adherence to all relevant compliance regulations that may govern the GMAC UK Plc business and complete all regulatory knowledge training where applicable in a timely fashion
Some after-hours work and periodic 24x7 on call support will be required.
Experience:
*
Successful candidate will have several years experience working with Wintel technologies, in a hands on capacity.
*
Experience of supporting global organizations, and large scale technology migrations
*
Experience of technical migrations for company mergers, acquisitions, separations essential
*
Strong EMC Avamar experience v6
*
Data Domain
*
VMware vCenter
*
Tivoli Storage Manager
*
RedHat Enterprise Linux v5 and v6
*
AIX v6 and v7
Skills/Knowledge:
*
Minimum 2 years of experience with Avamar and Data Domain
*
Minimum 2 years of experience in information technology.
*
Minimum 1 year of experience with Unix and/or Linux server operating systems.
*
Minimum 1 year of experience with networking and integration
*
Basic knowledge of transmission / connectivity protocols
*
Basic knowledge of server hardware.
*
Basic knowledge of server virtualization technologies.
*
Basic knowledge of cross platform integration.
*
Ability to communicate quickly, clearly, concisely, appropriately, and intelligently; must foster open communication, speak with impact, listen to others, and write effectively
*
Possess critical thinking and analytical skills with an ability to evaluate complex problems and issues quickly and accurately in order to recommend or take the most appropriate course of action
If you feel that you are a good match for this role then please apply today
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
Sep 09, 2016
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
Sep 09, 2016
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
NET DEVELOPER, C#, (url removed), (url removed), SQL SERVER, AJAX, HTML, CSS, ENTITY FRAMEWORK, MVC FRAMEWORK, JAVASCRIPT, JQUERY, HORSHAM, WEST SUSSEX, PERMANENT.
My client is seeking a Senior .Net Developer to work in their busy office in Horsham, West Sussex. As an experienced Programmer, you will be working alongside a small but dynamic team of Developers and Designers to develop and deliver a range of software interventions.
The Senior .Net Developer will have experience in the whole development lifecycle, from writing the code to delivering the projects. You will be required to analyse and define requirements whilst having the ability to deliver the most technical solutions and web services.
The chosen .Net Developer will have expertise in the following areas:
- Strong development experience within a commercial environment
- Experience within the full development lifecycle
- Experience in delivering a robust and methodical approach to testing, to ensure services are functioning correctly and efficiently
Required technical skills:
- Working knowledge of C# and (url removed) (versions 3.5, 4.0 and 4.5)
- Microsoft SQL Server (2005/2008/2012) experience in designing databases and handling stored procedures
- Knowledge of MVC and Entity Frameworks
- Experience in coding HTML, CSS, AJAX, JavaScript and jQuery
Desirable skills:
- Knowledge of (url removed)
- Familiarity with TCP/IP and Windows Networks
In return, you will receive a very competitive salary with some very attractive benefits. Due to my client`s location, you will need your own transport
Sep 09, 2016
NET DEVELOPER, C#, (url removed), (url removed), SQL SERVER, AJAX, HTML, CSS, ENTITY FRAMEWORK, MVC FRAMEWORK, JAVASCRIPT, JQUERY, HORSHAM, WEST SUSSEX, PERMANENT.
My client is seeking a Senior .Net Developer to work in their busy office in Horsham, West Sussex. As an experienced Programmer, you will be working alongside a small but dynamic team of Developers and Designers to develop and deliver a range of software interventions.
The Senior .Net Developer will have experience in the whole development lifecycle, from writing the code to delivering the projects. You will be required to analyse and define requirements whilst having the ability to deliver the most technical solutions and web services.
The chosen .Net Developer will have expertise in the following areas:
- Strong development experience within a commercial environment
- Experience within the full development lifecycle
- Experience in delivering a robust and methodical approach to testing, to ensure services are functioning correctly and efficiently
Required technical skills:
- Working knowledge of C# and (url removed) (versions 3.5, 4.0 and 4.5)
- Microsoft SQL Server (2005/2008/2012) experience in designing databases and handling stored procedures
- Knowledge of MVC and Entity Frameworks
- Experience in coding HTML, CSS, AJAX, JavaScript and jQuery
Desirable skills:
- Knowledge of (url removed)
- Familiarity with TCP/IP and Windows Networks
In return, you will receive a very competitive salary with some very attractive benefits. Due to my client`s location, you will need your own transport
