31 jobs found in West Midlands

Infrastructure Engineer (perm), Solihull, £45,000 - £53,000 per annum For my prestigious client based in Solihull I am looking for an Infrastructure Engineer. You will be responsible for Global best practises for the End User Service Team, enabling successful execution and delivery of Global End user services by ensuring cross-site team work and end user support. You will be responsible for administration, support, maintenance, planning and optimisation of server computing environment. Key requirements: - Cloud technologies ideally Azure - Office 365 deployment/operational experience - Knowledge in SCCM deployments Desirable: - Converged Infrastructure knowledge ideally Nutanix - VMware management and support - Commvault and Veeam backup management The ideal candidate should have a strong stakeholder and vendor management skills. Please don't hesitate to apply directly at (see below) !

SAP Basis Consultant A great opportunity has arisen for an experienced SAP Basis Consultant to join a fantastic organisation based in either West Sussex or West Midlands. As the SAP Basis Consultant you will work on complex systems, with multi track developments, supporting the business whilst delivering new functionality and SAP systems, whilst maintaining the existing SAP landscape. West Sussex or West Midlands based - Commutable from Brighton, Worthing, Chichester, Portmsouth, Crawley, Gatwick, Birmingham, Shrewsbury, Stafford, Chester *Candidates must be eligible for SC Clearance* £ - Good basic and benefits on offer. On-call Allowance SAP Basis Consultant Do you have: * In-depth SAP Basis experience? * Experience in one or more of: ABAP, JAVA, Oracle, UNIX, Linux, AIX * Experience in projects and/or support? * Excellent stakeholder management and communication skills? Do you want: * To work for an exciting organisation? * Have a great work-life balance? * Have a defined career development path? * Work on the latest technologies? If so, then please apply! SAP Basis | ABAP | JAVA | Oracle | Unix | Linux | AIX | Azure | AWS | Cloud | Whitehall Resources is acting as an Employment Agency in relation to this vacancy.

Currently, I am looking for an SC cleared Azure DevOps Engineer for my client based in Wolverhampton - for an initial 3/6 rolling contract (Inside IR35). The client is looking for a strong all-around AWS DevOps Engineer, PowerShell, and Networking. The ideal candidate will have AWS accreditations. You must be SC Cleared. Job requirements include experience with: AWS AWS DevOps Background Terraform PowerShell Networking RedHat Linux Experience Automation around BAU SC Clearance (minimum) If interested please do apply with an updated version of your CV. Lawrence Harvey is acting as an Employment Business in regards to this position.

Middleware Analyst - WebSphere MQ, Linux, Windows - Circa £40K + benefits - Coventry (commutable from Warwick, Leamington Spa, Solihull, Redditch, Birmingham, etc...) A Middleware Analyst is required to provide technical support and administration for live systems and defined development systems. You will be responsible for providing access control for all specified production environments, which includes all forms of physical access, and remote access to production systems; Improve processes and procedures in IT Delivery including retraining and improving documentation; Provide technical support for IT Projects and IT Work-streams; Support the execution of System User & Integration Testing in all System enhancements and changes; Support the full end to end change management process for all IT Changes. Previous Experience: Experience in WebSphere Application Server a on (Linux/Windows/VM Ware Experience of WebSphere MQ (v6, v7, v8) on Linux/Windows/VM Ware Proficient in deploying and configuring WebSphere on both Linux and Windows in a VMware environment. Experienced in configuring WAS to work with DB2, Oracle and MS SQL Server Ability to configure WAS to work with WMQ Desirable: Good security understanding, ability to configure WAS with SSL, WAS security, LDAP and MS Active Directory. Knowledge of Tomcat and Apache SQL, Oracle, DB2 A working knowledge of database administration for SQL Server (2005 to 2008), DB2 (9.1 to 9.8 ) and Oracle (9i to 11g) A working knowledge of Java with emphasis on Spring and Ibatis Experience of BMC Monitoring Tools Data Centre Environments ITIL Experience of Oracle's WebLogic Middleware Analyst - WebSphere MQ, Linux, Windows - Circa £40K + benefits - Coventry (commutable from Warwick, Leamington Spa, Solihull, Redditch, Birmingham, etc...)

Application Support Analyst Application Support/IT Support/Technical Support/SQL/Permanent/Walsall/Staffordshire My well established, nationally recognised client is looking for a passionate Application Support Analyst to join a newly formed team at their head office in Walsall, Staffordshire as they embark on an exciting period of digital transformation! The Application Support Analyst will be responsible for providing application support on all technology systems across the business, data warehouses and will also assist with general IT support issues escalated from the 1st line support team. Key Responsibilities: *Providing second line application support for all technology systems - responding to and resolving incidents raised either by users or by system alerts across all technology solutions used in the business and within agreed SLAs. *Supporting colleagues in the head office, including hardware, software and IT queries. *Identifying, diagnosing and resolving incidents. *Documenting solutions and keeping support documentation up to date. *Releasing changes to the estate in accordance with Change Board sign off. *Working with the project teams to on-board new solutions into support. *Working with third parties who play a role in supporting systems, including logging incidents and seeing these through to completion within agreed SLAs. *Working with 1st line support colleagues, ensuring that any information that could help with first time fix rates or smoother escalation are communicated clearly. *Provide necessary end user IT training where needed. *Monitor system jobs and respond to alerts as required (sometimes out of hours). *Liaise with internal teams to assist with issues and other business challenges as required. *Complete root cause analysis for common issues and provide suggestions for reducing calls. *Provide suggestions for improving support services. *Supporting in the installation or removal of technology equipment. Key Skills and Experience required: *Excellent customer service and communication skills, capable of dealing with people at all levels. *Excellent technical knowledge - including SQL, .Net, Microsoft Windows and Office 365. *Strong troubleshooting skills; a desire to get to the root of a problem. *Self-motivated, willing to go the extra mile, with a "can-do" attitude. *Must be flexible around working hours - willing to travel to other sites. *Strong understanding of a modern technical landscape - understanding API's, integration methodologies, infrastructure and overall architectures. *Excellent documentation skills - able to quickly and accurately document solutions for both technical and non-technical users. *Excellent organisational skills, able to multi-task and work under pressure. *An understanding of ITIL. This is a fantastic opportunity to join a well established organisation during an exciting period of change. The salary is £22,000 - £25,000 Dependent on experience plus comprehensive company benefits package. Please apply ASAP to be considered. Application Support/IT Support/Technical Support/SQL/Permanent/Walsall/Staffordshire

SAP Consultant - SAP EAM, S/4 Hana A midlands based organisation that provides services for UK Critical National Infrastructure, has recently migrated all its complex Information Services estate to AWS public cloud and is set on a transformation journey of its SAP estate to an S/4 Hana based solution. For this reason, they are seeking an SAP Consultant to take on the role of SAP Technical Assurance Lead, responsible for specialist technical expertise and assurance of the entire SAP centric and cloud-based IT estate, which is integrated with best of breed solutions like Click Software, ESRI, GIS and IBM Mobility Platform. If you are an SAP Consultant you could join this organisation and own technical assurance for SAP at an incredibly important time. To do this effectively, you will need: Deep technical expertise across the entire SAP estate. (Preferably SAP EAM solution, and understanding of Back Office solutions of Finance, HR & Procurement) Knowledge of SAP architecture and best practices. In-depth expertise of one or more functional areas in SAP. (Preferably SAP Plant Maintenance, as well as general knowledge of business process integration, is desired) Experience of running SAP and complex solutions in the Amazon Web Services cloud platform. (AWS solution architect certification would be beneficial) A SAP certification is preferred but not essential (ie Technology associate in Netweaver technologies, TERP10.) Good stakeholder management and influencing skills with colleagues, partners/vendors & project sponsors. Extensive IT technical leadership and experience of leading multi-vendor teams. This opportunity calls for a high calibre SAP Consultant, with proven cloud abilities and technical leadership skills. So, in return you will be provided with a strong package which includes but is not limited to: Up to £75k salary Up to 10% bonus A very strong pension contribution If you have what it takes to lead this programme of work, please apply within or contact me directly. SAP Consultant - SAP EAM, S/4 Hana Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Software Engineer Up to £45,000 A very exciting national company is looking for multiple Software Engineers their digital team. You will be contributing towards some really cutting-edge greenfield projects and working on a wide range of different products in very different ways of working. There are also multiple career directions you can go in this exciting and growing organisation. Experience you will get See unit testing as a benefit, not a chore adopting a Test-Driven Development first approach What I need to know Track record in agile development of software using the appropriate tools Experience with application and database technologies and how they support Specific business functions and provide commercial benefits Excellent knowledge of SOLID principles and design pattern Technologies used Visual Studio 2017 C#, .NET Framework, .NET Core ReactJS, AngularJS, CSS/SASS, HTML5(Responsive web apps) ASP.NET Web API SQL Server, MySQL, DynamoDB, Document DB AWS, Azure For more information on this role or any others please get in touch with Ben Jeynes

Acora Overview Acora has 25 years' experience of delivering IT services to a wide range of customers across varied markets and locations. As well as being expert in complex infrastructure solutions, Acora also has a business software division specialising in the Microsoft Dynamics suite of applications and a Business Advisory Consultancy. Acora has it Head Office in Burgess Hill in Sussex and its Midlands Office in Solihull in Birmingham, with Service desk teams based across both sites. Acora has just under 200 staff located around the country. Acora holds a variety of Industry accreditations including ISO 20000, ISO 27001 and BS 25999, plus being an Investor In People'. Purpose of Role: As an Infrastructure Analyst, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This position requires strong troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong inter-personal skills are required to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction. Job Requirements: In this role, you will be required to Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service Desk function. Work with your colleagues on the Infrastructure Team to effectively monitor customer systems and network performance, to process alerts and manage Incidents and Service Requests. Receive escalations from other members of the Service Desk, escalate effectively to achieve the highest level of customer service. Communicate effectively with customers throughout the ticket life cycle, ensuring that at all times the customer is fully aware of the status of their incident or service request. Provide the highest level of service by meeting or exceeding contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department. Work from or travel to customer sites to provide extended Service Desk services to the customer beyond that provided from our office locations as required. Provide on call cover on a rotation basis with the rest of the team to ensure customers have escalation cover out of hours. On occasion you may be tasked with completing pre-defined Project activities to deliver new or updated solutions to customers. These activities may either be performed remotely or where required on-site at a customer location. Provide Problem Management by using all the information to hand to identify, prevent or resolve either ongoing or potential issues that would adversely affect a customer. Work with the Change Management team to write and implement change requests to ensure minimum impact to the customer when undertaking essential work and maintenance. Work with your Line Manager to maintain a level of technological competence that remains current and fit-for-purpose in your role, agreeing any training needs where appropriate. Ensure where possible, or highlight where not, that Acora fulfils its contractual obligations to its contracted services customers. Develop, over time, a knowledge of our customers' businesses and organisation, including key users of technology and their needs To endorse and co-operate fully with the Business Improvement process, participating in or contributing to, designated change projects as required. Candidate Profile: The successful candidate: Will be eligible to live and work in the UK. Will have a full UK/EU driving licence. Core Competencies for role: Energy, Drive & Initiative Commercial Awareness Communication Skills Creativity Customer Service skills Impact/Self Confidence Interpersonal sensitivity (empathy/diplomacy) Judgement Leadership/Management skills Strategic Planning/Planning skills Technical skills Decision-making skills Technical Experience: Demonstrable experience in troubleshooting relevant, common technologies such as: Microsoft Windows Server Management (eg Powershell) Virtualisation (eg VMware, MS Hyper-V) Enterprise Storage (eg iSCSI, CIFS, NFS) Microsoft Exchange (eg Exchange 2013, 2016) Cloud Technologies (Office 365, Azure) Networking (basic troubleshooting of Firewalls, Routers, Switches and VPNs) Citrix (eg XenDesktop/XenApp) Security Tools (eg Sophos, Anti-Virus, Bitlocker) Backup Solutions (eg Backup Exec, Veeam

Senior Service Desk Analyst - Solihull (Birmingham, Warwickshire, Redditch) Currently recruiting for a Senior Service Desk Analyst to join one of my clients based in Solihull in a permanent role. As the Senior Service Desk Analyst you will be working on a variety of system and business-related problems, changes and maintenance. Role Responsibilities: Gathering data to identify and fix a variety of system/business related problems. Producing documentation according to business requirements and storing information in accordance with company policy and standards. Ensuring testing is carried out to make sure that hardware and software changes are useable by clients. Be able to use a range of analytical, planning and estimating techniques and tools. Provide 1st & 2nd line support to clients both internally and externally Good communication and service skills are essential to the role Able to work within a team in a fast paced environment Demonstrates a willingness to take ownership and see things through to resolution. The ability to understand and draw conclusions from data and client feedback Skills Required: Experience of working in a Service Operations environment Strong written and verbal communication skills Strong time management and organisational skills Personal flexibility to meet business goals Experience of working in an ITIL would be beneficial Experience of working with ticket management systems, such as Jira Demonstrable experience of working effectively within collaborative team structures, ideally in a technology based business environment Apply now for the role, interviews taking place next week.

Edward Carter Solutions is currently seeking an experienced SAP WM/Warehouse Management Consultant for an exciting permanent opportunity based in the West Midlands area. This is a superb opportunity, working in a superb business and great SAP team - the role also offers the chance to further develop your skill set in SAP PP/Production Planning. Duties within the role, include: * Provide project activities and service availability for the implemented SAP solution in the area of WM (Warehouse Management) * Support (train, document, consult) in the area of SAP WM * Take ownership to fulfil promised service levels as defined/agreed in service level KPIs * Interact with Key Users and external partners, manage activities with external partners * Team up with stakeholders and key users in the regions For this exciting opportunity, you will need: * Solid functional experience in SAP WM with rollout, training and post-go-live support experienced team player with a strong customer and service orientation, offshore experience * Any experience in supporting SAP PP is highly desirable * Excellent written and verbal communication skills * Understanding of integration with FICO, SD, MM and PP modules For further information and a full job spec, please apply via this advert or simply contact Edward Carter Solutions.

Benefits: 30 days' annual leave plus pension (pro rata). This role is part time (21 hours) until March 2021. Are you looking for a rewarding role working in the community with vulnerable families within a growing charity? About the role As our Project Worker in Walsall, you'll be based within the local authority team, working in partnership to set up and deliver our new support service for special guardians and other kinship carers. You'll be supporting kinship families in their homes and in the community, providing information, advice and signposting to local services. You'll connect them with other carers through peer support groups that offer a lifeline for many and run preparation workshops for carers thinking of becoming special guardians. What we're looking for Our kinship carers are at the heart of what we do, so you'll be absolutely committed to the work of Grandparents Plus and passionate about making a difference to the lives of vulnerable families. We're seeking an experienced project worker who is passionate about working with kinship carers and issues affecting children on the edge of the care system in order to transform the support they receive. We are looking for someone who has the interpersonal and partnership skills to perform their role sensitively and creatively and who is able to work collaboratively with Walsall Council, who have commissioned our service to support Special Guardians in their local authorities. The nature of our work means that things can change quickly, so you'll need to be able to problem solve and keep a cool head. This role will be what you make it and we're looking for someone to seize this opportunity. About Grandparents Plus Kinship care begins in crisis. A child whose parents are unable to care for them. It's frightening, painful, confusing. For the child, it can feel like their world is ending. Instinctively, a loved one steps in - a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There's no chance to prepare. Plans are pushed aside. Relationships, jobs and savings are sacrificed. It's life changing and challenging raising children who've been hurt or neglected, but kinship carers do it without a thought for themselves because they put the children first. And it's a fight to get support. Kinship families raising over 200,000 children are on the brink of going under because there's no recognition or support. They feel invisible. They are desperate. At Grandparents Plus, we know how hard life can be for kinship carers. But we've seen the amazing things they're capable of with someone by their side. With the right support, children raised in kinship families flourish. That's why we support, connect and campaign. To keep kinship families stronger by keeping them together. Why work for us? At Grandparents Plus, we are passionate about improving the lives of kinship carers and the children they raise. They deserve to be recognised, valued and properly supported so that the children they are raising have the best possible start in life. It's a fast-paced environment, with plenty of opportunity to put your ideas into practice to positively change the lives of vulnerable families. You will be joining the charity at an exciting time as we embark on a new phase of development - growing commissioned services, reaching more people who need us with advice and support, developing innovative digital services and diversifying our fundraising. Working with us, you'll see your efforts pay off as we fight for a better future for kinship care families. We're a friendly team, passionate about doing good better. If that sounds like you, why don't you join us? To apply, please send a CV (no more than 2 pages) with a covering letter (no more than 2 pages) to show how you meet the criteria set out in the person specification and why you want the role. Please note that all interviews & induction will be held via video call for now and all services will be delivered remotely.

Shell Energy has partnered exclusively with Robert Walters to find an experienced Lead Data Analyst in Coventry. About Shell Energy At Shell Energy, we provide more and cleaner energy solutions across a global portfolio of gas, power and environmental products to meet current and future energy needs of our customers: energy producers, asset owners, traders, wholesalers and large commercial and industrial energy users. As a Lead Data Analyst, you will be required to: Have strong SQL skills across a number of different database technologies for exploratory data analysis Have an inquisitive attitude to discover underlying trends and relationships to answer business questions Have an excellent understanding of SQL Server and already have, or be keen to gain, exposure to cloud data platform solutions Have strong Data Warehousing experience and understanding of the ETL/ELT challenges of blending data from differing sources to construct relational and dimensional data models Understand the importance of adhering to coding standards and to fully document all analysis and processes Be able to develop good working relationships with both technical and non-technical colleagues Nice to Haves: Experience of Tableau Exposure to AWS/Cloud data architecture services Who you'll work with: We're ambitious with a pace to match, and as part of one of the world's largest companies, the opportunity and ability to push forward is greater than ever before. We foster a culture of continuous improvement. Accountability matters, which means enabling transformation through autonomy to influence and see progress through. The Data and Insights team is a multidisciplinary team of around 25 developers. The team includes data engineers, data analysts, data visualisation specialists and data scientists. As well as maintaining a centralised data warehouse and reporting suite, we work with all parts of the business to enable data-driven decision-making, support tactical initiatives, and ultimately deliver a better experience for our customers. You will benefit from the experience of the wider team, as well as having access to the departmental Academy programme, providing a wealth of learning and development material. You will also be involved in our Cloud migration and associated developments. Every day we work to provide an environment where all employees feel valued and included and can nurture their talent as individuals and as part of a collaborative team. A diverse and inclusive workplace, Embedded in our principles of honesty, integrity and respect, brings together remarkable people and enables them to be themselves. At Shell Energy, you'll be able to apply and develop your skills and knowledge as part of a collaborative team that's helping to innovate. To find out more about the opportunity, or to apply, please contact Leah Shannon at (see below). All direct and third-party applications will be forwarded to our exclusive recruitment partner Robert Walters for their consideration.

Support Analyst - (PHP,MySQL applications) Support Analyst (Business/Software Applications): Do you have an background in supporting web applications or software? Do you have a broad technical skill set looking to work with new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, with a background supporting Php, MySQL applications? Support Analyst - About the company: Do you want to be part of a successful organisation, that delivers software for the commercial, private & public sectors, supporting a range of software applications and customers? The role can lead to a position as a Developer or even into Consultancy within the business. Support Analyst - About the role: The Support Analyst/Consultant role will be office based in their Sutton Coldfield office, supporting customers using the company's software, in a 2nd line support role, building a strong technical awareness of the full technical skill set. Working closely with the other teams and developers, sharing knowledge and collectively resolving customer queries and documenting the process. The role will involve supporting distributed and web based applications written in PHP, MySQL. The role could develop into joining the development team or doing some on-site consultancy with customers implementing business applications. Support Analyst - Key Responsibilities: Support of various web based business applications written in PHP, MySQL Provide quality assurance and resolving any queries Prioritise, resolution of configuration and deployment issues Documentation of the configuration process of the software products to help with further project implementation. Updating User Support guides and expanding the Support Knowledge base Root cause analysis Any other related duties as required by the business, including analysis and advising the customer on best practice. Support Analyst - Essential Technical Skills: Candidates must have some exposure to most of the technologies listed below: Previous support experience of distributed or web based systems developed in PHP, MySQL IIS & Web Business Applications Microsoft technologies Data Analysis Support Analyst - Benefits (Negotiable) Basic salary of up to £30k on offer Pension Healthcare 25 Days holiday Candidates who have some programming experience with from University or self-taught will also be considered for the role, as training will be given. If you are keen to join progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress to a Developer role and make an impact with their software product capability. Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time.

Job Title : Senior Security Engineer Salary : £64,000 plus Bonus & Work from Home Team : Technical Operations Office : Coventry Working Pattern : Full Time Shell Energy has partnered exclusively with Robert Walters to find an experienced Senior Security Engineer in Coventry. About Shell Energy:At Shell Energy, we provide more and cleaner energy solutions across a global portfolio of gas, power and environmental products to meet current and future energy needs of our customers: energy producers, asset owners, traders, wholesalers and large commercial and industrial energy users. As a Senior Security Engineer, you will be required to: Identity and Access Management, Identity Federation/SSO SEIM and Audit Logging (Splunk, CloudTrail)Threat and Vulnerability Detection & Remediation Management of Security Groups, ACLs, perimeter security with WAF and DDoS protection Certificate Management, Key/Secret Management Cloud provider control-plane (console) audit and compliance Continuous build, test, integration, and deployment platforms and pipelines Automated security testing frameworks for applications and infrastructure Automated processes for upgrades & patching Metrics collection, aggregation, and visualization Log collection, aggregation, and correlation, Event management and routing Engineer, manage, and support cloud security products Hands-on technical coaching to accelerate cloud security learning across the organization Pair with application teams to design and implement secure coding and continuous security practices within their applications IT compliance and risk management (security, privacy, industry standards) As a Senior Security Engineer, your background will cover: Delivery of well architected cloud services Responsible for design, development, testing and deployment of systems Experience of AWS cloud infrastructure and other SaaS providers Knowledge of DevOps/DevSecOps Cloud security, network security and application security Who you'll work with: We're ambitious with a pace to match, and as part of one of the world's largest companies, the opportunity and ability to push forward is greater than ever before. We foster a culture of continuous improvement. Accountability matters, which means enabling transformation through autonomy to influence and see progress through. The Technical Operations & Information Security team is a multidisciplinary team of around 30. The team includes System Administrators, Cyber Security Analysts, Cloud Security, SoX, Assurance, Compliance and Risk. As well as maintaining a centralised Information Security function, we work with all parts of the business to drive continuous improvement and innovation to deliver a secure and better experience for our customers. You will benefit from the experience of the wider team, as well as having access to the departmental Academy programme, providing a wealth of learning and development material. You will also be involved in our Cloud migration and associated developments. Every day we work to provide an environment where all employees feel valued and included and can nurture their talent as individuals and as part of a collaborative team. A diverse and inclusive workplace, Embedded in our principles of honesty, integrity and respect, brings together remarkable people and enables them to be themselves. At Shell Energy, you'll be able to apply and develop your skills and knowledge as part of a collaborative team that's helping to innovate. To find out more about the opportunity, or to apply, please contact Ajay Hayre at (see below). All direct and third-party applications will be forwarded to our exclusive recruitment partner Robert Walters for their consideration.

SC Cleared BMC Remedy Developer - Contract A leading and global consultancy are recruiting for an SC Cleared BMC Remedy Developer on a contract basis. As a BMC Remedy Developer, you will be a part of a larger ITSM tooling service and will work on integrating service management solutions within an enterprise SIAM Model. Key skills and experience: -Experience in developing and administering BMC Remedy -Understanding of how configuration changes can impact the service management data -Exposure to API integration -Knowledge of data mapping and data formats eg JSON, XML etc To be considered for this position you must hold current SC Clearance. Please apply for further information and immediate consideration.

The Opportunity, An ambitious delivery business currently have an opportunity for a Python Developer to join their multi-skilled tech team as they're at a time of growth and change as they're revamping their internal systems to a more modern architecture. This is an excellent opportunity for a developer passionate about technology and who want's develop and improve their skills and work in a modern software development environment.  Location: Wednesbury, WS10  Salary: £30k-£50k (DOE) What you'll be doing, Working with the Technical Lead to design and implement a brand new suite of event driven Microservices on top of Apache Kafka Help to make architectural decisions Designing and implementing consistent HTTP API's Tech: Python, MicroServices, Linux, Flask, Docker, Kubernetes What we're looking for, Ideally we're looking for someone passionate about what they do and someone that can really contribute to a business going through change, and that has pride in what they do. Open Source contributions (Github/Portfolio) would really go a long way. Experience and an understanding of how Python works, ideally 3+ years hands on Python experience Linux MicroServices Unit Testing Flask Docker, Kubernetes If you or someone in your network would be interested, please do get in touch with your latest CV to be considered. Buzz words: Python - Senior Developer - SAAS - Web Applications - Back End - Flask - Engineer - Developer

BI Database Developer, £44-58k plus benefits, Solihull As a BI Database Developer, responsibilities will include the development of the Data Warehouse data model; developing extract, transform and load routines to take data from an untransformed state into OLAP datasets optimised for analytics and reporting. Main responsibilities will include: Undertake technical development to deliver data solutions that meet the reporting, analytical and insight needs of customers. Support the technical design, build, test and delivery of our enterprise data warehouse capability, following our software development life cycle (SDLC). Be a champion for Data Model design and ETL, driving technical standards and best practice across the organisation. Gain a strong understanding of business processes, considering customer user stories to deliver products that support customer's needs. Build a detailed understanding of existing data platform technologies, operational systems and data flows to support industry and consumer needs. Examine complex data, turning it into usable information and insight to help customers make informed business decisions. Champion development standards that drive ETL reuse, maintainability and consistency in technical development. Build and maintain a strong awareness of data warehousing protocols, industry trends, emerging technologies and best practices by attending relevant conferences and reading widely. Liaise with all levels of the business, being able to adapt communication styles to cater for both technical and non-technical audiences. Technical skills: Expert knowledge of Data Warehouse development. Expert hands on experience of OLTP and OLAP Datamodelling techniques (eg 3NF, Dimensional Modelling) Expert knowledge of set based and procedural programming techniques. Knowledge of GDPR and the impacts this has on data processing. Hands on experience in a range of delivery approaches (eg Waterfall, Agile, DevOps, RAD). Awareness of ITIL service management framework. Experience working with Data Discovery, Visualisation and/or Reporting software (eg Business Objects, Power BI, Tableau, SAP Analytics). Beneficial and desirable: SAP ABAP, SAP BODS, SAP ISU, Microsoft SSIS, erWIN, Infosphere Data Architect or similar, SAP Business Warehouse (BW), Microsoft BI Suite If you are interested in this exciting opportunity to join a forward-thinking company that places data at the core of its business, do not hesitate to apply or send your CV to (see below)

I am currently recruiting for an Infrastructure Support Lead to work for an an award-winning IT services and technology partner who are dedicated to delivering the best customer focused services through their innovative and talented teams. They're looking for someone to provide implementations in core skill areas, technical expertise and engineering support to a portfolio of contracted services or project customers Responsibilties: Deploy all technologies in accordance with the company's design team documentation, agreed best practice standards (including external accreditations) and our project management framework. This is particularly critical in the disciplines of Change Management and Service Introduction. Certain deployments are expected to require evening or weekend work. Deliver contracted services to customers either remotely or on site. This takes a variety of forms including routine site visits for preventative maintenance, consultancy or training, and fulfilling service requests. Contribute to our Microsoft Teams technology channels. This will include attendance at meetings and delivering on actions assigned to investigate, evaluate new products and write/present reports. Work in partnership with customers to advise and deliver services-led technology solutions that best meet their business objectives and/or overcome problems. Technical Expertise: Microsoft stack (Windows Server, SQL, Active Directory, Exchange etc.) Cloud offerings (Azure, O365) Storage (Dell EqualLogic, NetApp) Back-up (Symantec Backup Exec, Cloud Solutions) VDI (Citrix XenApp, XenDesktop or Microsoft RDS) Virtualisation (VMware, Microsoft Hyper-V) Network Switching (Cisco, HP, Dell)

Site Reliability Engineer West Midlands I'm looking for a highly skilled Site Reliability Engineer to become part of a well established and ever growing tech team at a very exciting stage in its business expansion. You will become a part of one of the UK's leading FinTech businesses who are now leaders in their industry. You will be working with a highly skilled team with a wide range of experiences and backgrounds, so being a team player is a must for this position. Responsibilities: Own and constantly improve our production environments including: deployment, performance, resilience and information security You will be a part of building an incident management pipeline where developers and other internal teams are able to manage past incidents and ensure they don't re-occur. You'll keep an eye on how internal systems relate to each other, along with proactively continuing to make improvements on systems and functions. Required Skills: Strong commercial experience of looking after production systems with large user bases. Experienced working as part of the SDLC in an SRE capacity and with CI/CD tools and processes Deep Systems Administration knowledge, including AWS, Heroku, and Databases Development experience building database driven web application. Experience with one or more Scripting languages, JavaScript, Ruby & Python as a preference. Experience conducting Performance and Security reviews would be beneficial If you'd like to hear more about this exciting opportunity, and already know what you'll be wearing on your first day, drop me a call on (see below). This role is moving at a fast pace so please apply early

UX Designer Coventry £39,600 Robert Walters has partnered with market leading energy firm Shell to recruit a creative UX Designer based in Coventry. You will join a team that is focused on building leading-edge software solutions for the brands online energy and broadband business. Find out more here. Shell Energy has partnered exclusively with Robert Walters to find a creative UX Designer in Coventry. About Shell Energy At Shell Energy, we provide more and cleaner energy solutions across a global portfolio of gas, power and environmental products to meet current and future energy needs of our customers: energy producers, asset owners, traders, wholesalers and large commercial and industrial energy users. Responsibilities Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. Design and deliver wireframes, user journeys, and mockups optimized for a wide range of devices and interfaces. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. Collaborate with our UI designers to establish consistent design patterns and engaging interactive experiences. Key Skills Expertise in standard UX software such as Sketch, InVision, Balsamiq etc. Be excited about collaborating and communicating closely with teams and other stakeholders to regularly deliver design solutions for approval. Be open to receiving feedback and constructive criticism. Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies. Experience creating and maintaining user personas (desirable) Knowledge of Lean UX and/or design sprints (desirable) This is an exciting opportunity to be working for a global organisation. Salary is up to £39,600 plus excellent benefits.

Desktop Support Analyst (2nd Line) Spring Technology are currently working in partnership with a leading FTSE 100 company to recruit an experienced Desktop Support Analyst to join their team in Coventry. The Role As a Desktop Support Analyst you will provide on-site Desktop Support for PC's, Terminals, Windows Operating Systems, Email, AD, Citrix, Mobile Devices, Printers and other Desktop equipment for the business. The Requirements *Excellent troubleshooting, problem solving & investigative skills to manage BAU issues/requests through to resolution. *In-depth knowledge & understanding of Win 10 and Win 7. *Knowledge of Microsoft Windows Security updates via Central Management Tool (CMCB/SCCM) *Excellent understanding of current PC technologies and the issues involved in supporting them, (eg Win 10, Office 2016, Mobile Device's, Printers/MFPs etc.). *Experience working with Asset Management tools to maintain Inventory (ie loans, replacements, decommission etc.). *Experience and understanding of patching processes/activities alongside Security Management. *Experiencing of installing/upgrading hardware & software. *Excellent at providing support both onsite and within a remote capacity. *Experience of using remote support tools/applications. *Experience using ITSM Toolsets (eg ServiceNow, Cherwell, Remedy, Heat, Touchpaper etc.). *Experience working within a fast paced environment and busy customer facing support role. *Ability to competently manage own workload and time alongside strict SLA's. *Must be a team player both also confident to undertake tasks themselves. *Comfortable and confident in dealing with and supporting all levels of users/customers If you are keen to join a global leader who offer continued personal and career development please apply now. Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information

My client is looking to recruit a Front End Developer with a strong understanding of creating, maintaining and updating user facing features of websites, subsites and web applications. You will use a variety of Front End technologies which will be used to create creative and functional content across a variety of brands and for their clients. Client Details My client is a well established organisation based in Sutton Coldfield, a short walk from the railway station and commutable from anywhere in the West Midlands and further afield. You will be joining a growing team of QAs, designers, developers and work in an Agile environment, responsible for translating business requirements and designs into bespoke, highly technical and appealing sites and component pattern libraries. Description Working closely with business stakeholders to understand key technical requirements Adhering to best web practices Developing user facing features using Front End technologies Translating design patterns Working across websites, subsites and web applications Profile The ideal candidate will have between 3-5 years' experience in web/response Front End experience, with mobile experience as an additional benefit. The required skills to excel in this role include: HTML5 and CSS3 Vanilla JavaScript and jQuery Angular.js (ideally Angular 2) Node.js experience would be invaluable NPM Mobile first methodologies Job Offer A salary of up to £40,000 per annum DOE 22 days holiday plus public holidays Share save scheme Employee discounts Pension scheme Eye care scheme Long service payments Paid overtime or time in lieu

IP Network Engineer Lead - 60000- 64000 + Benefits- West Midlands MPLS, BGP, Fortinet Firewall, Brocade Switches. To assist with IP Network builds and configurations, leading the delivery to support triage of issues raised during integration into a new network service. You will have a good knowledge of MPLS, IT systems, hardware and software processes. Knowledge, Skills Experience: IP Networking (Brocade) and Load Balancing (F5) Build and Admin WAN/LAN/MPLS architecture Fortinet/Forigate Firewall security configuration and ongoing admin Brocade SAN (Fibre Channel) Capable of fault analysis and problem solving on all the above Excellent Communication and interpersonal skills Excellent organisational skills - SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.

Purpose of Role: As an Infrastructure Lead, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This position requires strong troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong inter-personal skills are required to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction. Job Requirements: In this role, you will be required to: Act as a Senior Technical analyst within the team providing highly-technical oversight for the team, both on troubleshooting and technical recommendations. Bringing a wealth of experience and exposure to a wide range of technologies you will be expected to mentor and assist your team on all technical escalations. Lead a team of Infrastructure Analysts and maximise the use of in-house systems to provide a highly customer focused and professional Service Desk function, ensuring all line management responsibilities are completed including Monthly 1-2-1s Act as a Technical Escalation point for all Infrastructure based Incidents, Requests, Problems and Events and also receive escalations from the EUC Lead escalate effectively to achieve the highest level of customer service. Work in conjunction with the Technical Services Lead to ensure customers environments are documented, maintained and supported to meet the contractual level as a minimum. Identify any inefficiencies across the processes and highlight to the SOM any potential improvements to Systems and Processes. Communicate fully and effectively with customers throughout the case life cycle, ensuring that at all times the customer is fully aware of the status of their Incident or Service request. Provide the highest level of service by meeting or exceeding contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department. Work from or travel to customer sites to provide extended Service Desk services to the customer beyond that provided from our office locations as required. Provide on call cover on a rotation basis with the rest of the team to ensure customers have 24x7 coverage where required. Work with the Change Management team to write, technically assess and implement change requests to ensure minimum impact to the customer when undertaking essential work and maintenance. Work with the Technical Services Lead to provide planning for patch management and implementation by the infrastructure team. To adopt and endorse the company's values (as above) and vision to be game changing, across all aspects of the role at all times. To endorse and co-operate fully with the Business Improvement process, participating in or contributing to, designated change projects as required. Technical skills: Microsoft Windows including Active Directory, Group Policy. Virtualisation (eg VMware, MS Hyper-V) Enterprise Storage (eg NetApp, Dell EqualLogic) Microsoft O365/Exchange. Networking (basic configuration of Firewalls, Routers and Switches) Cloud Technologies eg Azure IaaS/PaaS Core Competencies for role: Energy, Drive & Initiative Communication Skills Customer Service skills Interpersonal sensitivity (empathy/diplomacy) Decision-making skills Information Security This position is within the defined scope of Plan-Net's Information Security Management System (ISMS). The post holder is responsible for being at all times compliant with Plan-Net's Information Security Policy and all other policies, processes and documentation which relates to information security within the Company as outlined in the Plan-Net Staff Manual.

IT Field Engineer - West Midlands I T Support/Break Fix Engineer - West Midlands (Home Based) - £20,000pa + Company Car with Fuel Card + Mobile Phone + Laptop + Tool Kit + Bonus + Benefits Toshiba, Lenovo, Acer, Dell, HP, Stone, Asus, Samsung, Desktop, PC, Laptops, Printers, Xerox, Lexmark, Samsung, Windows 7 & 10, Windows Servers 2008, 2012, 2016 Managing your day/week from your Home Base location, you will be tasked with general IT support and break-fix tasks for mostly desktop, laptop, hand-held and printer hardware and software, including some Server work. A professional and presentable person with a positive attitude is key as you will be representing the company on client sites so you will need to be customer facing with a high-level of Service Ethic ie "Customer is King" attitude! You will be tasked with Hardware Installation/Maintenance/Break Fix, HP, Desktop, Laptops, Hand-Helds, Field Based Support Engineer with knowledge of Hardware/Software Installation and Break/Fix is urgently required to cover the West Midlands, Warwickshire, Stoke, Walsall and surrounding areas. You will need to possess previous experience in an IT Support Engineer role and have a driving licence. Strong communication skills are essential to this role. In return you will join a leading company that is experiencing growth, has a supportive and friendly environment, a competitive starting salary, a company car with Fuel card. You will be required to go through DBS (formerly CRB) checks prior to joining the company as they do a lot of work for schools and colleges etc. Apply now or contact Georgia Jordan