257 jobs found in West Midlands

Digital Coordinator:* Work with the digital team to support Project team Information management, and understanding of working in a ISO 19650 BIM and Information management environment* Have some experience of digital software packages such as Revit, Navisworks and BIM360* Have some understanding of Employer Information Requirements, Asset and Data requirements, and lead data collection through the course of the Project to delivering these* Be involved as part of the team in setting up digital projects and processes in line with ISO 19650 and best practice* Support capture and analysis of project data including sustainability and offsite manufacture.* Provide digital support to Project teams* Interrogate and monitor model development including data input and collection using leading software* Help manage and develop the use of mobile digital technology including BIM360, Glue and digital engineering* Monitor digital progress using analytics and dashboard reportingWho are we looking for?You possess excellent IT skills and willingness to explore, learn and use emerging technologies and software.* Have a strong, proactive work ethic and good time management, with the ability to work as part of a team and individually to deadlines* Be a collaborative, adaptable and flexible team player who communicates well;- listens, learns, shares knowledge and supports improvement* Ideally have an understanding / experience of construction digital software [ Revit, Navisworks, BIM360 etc]* Have a data management, design or construction related background / qualifications* Understand BIM, including relevant standards* Be enthusiastic about innovation and technology, with a desire to improve how we work through digital construction.What's in it for you?A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.We are committed to developing a workforce that reflects the diversity of our customer base and the communities in which we operate, creating an environment which enables everyone to fulfil their potential.Flexible workingKindly review the above and apply with your CV to be considered. Thank you and I look forward to speaking with you.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Senior IT Technician Location: Solihull Salary: up to £35,000 + excellent benefits. This is an exciting opportunity for a talented Senior IT technician to join a leading brand based in the West Midlands. Our client offer, training and development as well as career progression for those who are looking to advance their careers. The office environment is diverse, fun and exciting and includes table tennis, games room, a pool table and free drinks and snacks, in a coffee shop type environment and break out areas. Nationwide Recruitment Services client is a leading service provider within their field, who is seeking an enthusiastic, inspirational, motivational IT technician who is an expert at Office 365 Administration; Windows 10 and Office 365; Active Directory; Commercial use of VMare, Cloud and Internet Technologies as well as a guru with Server 2012 and 2016 Operating Systems and Services The role: Following expansion and a period of growth we are looking for an IT Technician to with the Service Operations, Transition and Security teams, supporting external stakeholders. Main responsibilities will include: Working on internal IT Infrastructure and Private Cloud Projects. Working within the security and IT engineer team; Investigate issues and implement changes. You will be able to install hardware, configure hardware as well as be able to diagnose and resolve issues, assist and support external stakeholders and third party clients. Work on antivirus and backup technologies Helps to promote sharing of knowledge within the team by assisting as required in cross training and maintaining a disciplined document management process. Requirements: Excellent knowledge of Microsoft Windows 10 and Office 365 Hands on experience with Server 2012 and 2016 Operating Systems and Services Hands on experience and knowledge with desktop applications, including various Windows versions, MS Office, Anti-virus products Hands on experience with Active Directory Office 365 Administration Experience with troubleshooting principles, methodologies and issue resolution techniques A good understanding of VMware, Cloud and Internet Technologies Excellent written and verbal communication skills Ability to work in a team-oriented, collaborative environment Active Directory, Group Policy and DNS Mentoring or suprvisroy or mabnagerial support of a team or the ability and skjill to tdoi this! Competencies: Self-Motivated Well Organised Teamwork Communication Finding Solutions Gathering Information Passion for IT Proactive and ambitious This may suit someone who has been an IT Engineer, and IT Manager, 3rd party IT support, IT Technician Commutable from Knowle, Solihull, London, Warwick, Oxford, Birmingham, Tamworth, Stratford-upon-Avon, Lichfield, Nuneaton, Dickens Heath, Knowle, Dorridge, Redditch, Worcester, Bromsgrove, NEC, Birmingham Airport, Birmingham International Coventry, Marston Green, Birmingham Airport, Birmingham, Hall Green, Tamworth, Rugby, Redditch, Alvechurch, Studley, Wythall, Leamington Spa, Stratford upon Avon, Kenilworth, Worcestershire, Droitwich

E ERP Implementation Project Manager Hayley Group is the largest independent distributor of engineering products and consumables in the United Kingdom. They are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of their business and are fundamental to providing industry-leading customer service. An exciting position for an ERP Implementation Project Manager has become available in their IT department. Job Title: ERP Implementation Project Manager Location: Hayley Group Ltd, Shelah Road, Halesowen, West Midlands, B63 3XL Working Hours: 40 hours per week Monday to Friday, plus in 1 in 4 Saturday mornings (Additional working hours may be required) Purpose of the Role: To manage the implementation of the selected ERP software across the business. Roles and Responsibilities: Work with senior stakeholders to develop a clear project scope Develop, maintain and manage a detailed ERP implementation project plan including timeline and risk log Vendor management to ensure efficient and effective service delivery, act as the primary point of contact for external vendors and other third parties Mapping of business processes and ensure that these are translated into ERP flows, ensure that UAT is conducted, and all critical business processes are successfully transited to ERP Proactively identify and manage project risks and issues, escalating to senior management as appropriate Produce change impact assessments and associated implementation plans to ensure change is embedded to the business General project management training and support across the business Person Specification Qualified project management practitioner or equivalent practical experience Proven ability to deliver projects in an agile and adaptive way, to time, quality, and cost Ability to work at pace and deliver several priorities simultaneously to achieve set deadlines Experience of identifying and managing risk Demonstrable experience of ERP systems ideally in an industrial distribution company Experience of identifying business benefits and producing benefits realisation plans Ability to rapidly create and sustain effective working relationships Ability to work with and through people, either indirectly or as part of a team, to deliver collaborative outcomes Experience of managing system change across multiple business units and being able to contribute to technical and/or business process discussions Highly effective written and verbal communication skills ERP Support Hayley Group is the largest independent distributor of engineering products and consumables in the United Kingdom. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. An exciting position for an ERP Support role has become available in our IT department. Two positions are available for this role, one which requires experience within accounts and finance*. Job Title: ERP Support Location: Hayley Group Ltd, Shelah Road, Halesowen, West Midlands, B63 3XL Working Hours: 40 hours per week Monday to Friday, plus in 1 in 4 Saturday mornings (Additional working hours may be required) Responsibilities Ensuring user satisfaction through efficient, effective diagnosis and resolution of user questions and problems. This includes solving issues or directing issues to the appropriate IT team member. Diagnosing and resolving complex product functionality issues related to the ERP system Assisting in implementation of new software functionality. Providing formal and informal training on software products as needed. Requirements Strong interpersonal skills - must be able to interact effectively with personnel in various business roles. Exceptional listening, communication, troubleshooting and analytical skills. Strong team player and problem solver. Flexible with the ability to effectively multitask. Ability to learn new systems quickly and adapt to new environments. Understanding of basic business practices including purchasing, inventory, sales and accounting. ERP support experience and distribution industry knowledge preferred, but not required. On offer is a competitive salary and benefits package commensurate with experience. To apply for this role please send your CV via this jobsite. Please note that your CV will be forwarded to Hayley Group who will be in touch with you directly if they are interested in pursuing your application.

Job description Are you an IT Service Desk Assistant or looking to start your career in IT/ grow your experience, based in the West Midlands, looking for a new role? If so one of Morgan Hunt's clients, an exceptional mental health charity is looking for an IT Service Desk Assistant. £19,430- £21,700 per annum (Plus excellent benefits package, including EAP and a Contributory pension scheme). Remote /flexible working - (minimum requirement is once fortnight in West Midlands HQ). Permanent role. As an IT Service Desk Assistant, you will have a strong interest in all aspects of technology and consider yourself to be a fast learner, with the ability to pick up new technologies and systems quickly. You will be a natural problem-solver and be able to demonstrate your desire for IT knowledge. You would be joining a charity, with an excellent environment that provides professional and friendly support. They will allow you to grow your skills through proper training, shadowing skilled colleagues and on-the-job learning. Other training includes- Zendesk training, or training on Microsoft Office Suite or Active Directory … The role- As an IT Service Desk Assistant , you will be responsible for tasks including : - Acting as the first point-of-contact for the charities staff when they have an issue with their laptop/phone/business software, along with handling the day-to-day questions and requests from the charity's users. - Ensuring that all requests, incidents, and issues are accurately logged and resolved punctually, keeping the customer always updated. - Facilitating common IT requests, such as preparing and allocating equipment to colleagues. As an IT Service Desk Assistant , you will- - Be able to trouble shoot- be able to manage your own tickets. - Have excellent customer service skills. - Posses personal soft skill characteristics. - The ability to use a ticketing system- show evidence of managing tickets (although 2nd line may support this) - Have a good eye for detail and enjoy thinking of different ways to tackle tech-related problems. It will be ideal if - -You have a general understanding of applications such as Microsoft Office, Windows 10. -You are confident in using mobile platforms such as Android and/or iOS. Interview Process - remote Ideally needs the candidate to start early February. What you get in return- A flexible working policy, Up to 30 days of generous annual leave, generous pension contribution. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Agile Coach (Team Level) 6 months initial + long term extension - £525-600pd umbrella - Coventry/hybrid remote working - Inside IR35 An exciting opportunity has arise for a talented Agile Coach to assist a prestigious brand with a major digital transformation project. This role offers hybrid remote working with a maximum of 2 days per week on-site in Coventry (fully expensed). Role & Responsibilities: Coaching Agile Teams to create value from Agile ways of working Providing Agile knowledge, experience and support of the Agile journey Carrying out Team Maturity and role assessments to baseline levels and use them to gain insight for coaching plans Supporting drop-in sessions or Communities of Practice, this could include preparing for and facilitating sessions Supporting the development and delivery of content for bite sized ongoing learning - examples could include user story writing, story mapping, estimation techniques, how to limit WIP. Developing people and team capabilities through community activities Escalate impediments to leadership and work to resolve these so the team can deliver efficiently Facilitation of organisational impediment discovery and resolution Engage in creation/customization and delivery of content for bite sized ongoing learning Skills & Experience: Knowledge of Agile development practices and why they would be used Knowledge of at least one scaling framework and what necessitates scaling Knowledge of the different coaching stances and why they would be used Able to facilitate effective team start-up/launch activities Extensive experience developing people - acting as mentor and coach Experience utilising and customizing the businesses standard Agile training for the client's context Experience onboarding teams and provide foundational agile skills knowledge as well as additional SM and PO specific training/capability Can effectively facilitate agile meetings and events eg a Scrum Master sync This is an urgent requirement and our client are looking to move quickly for the right Agile Coach. Please direct any questions to Ashleigh Roberts at Berkeley Square IT or apply now for immediate consideration. This role is two days per week in Coventry so would suit candidates based in the following locations: Coventry, Birmingham, Wolverhampton, Telford, Solihul, Nuneaton, Willenhall, Royal Leamington Spa, Redditch, Stourbridge, Halesowen, Dudley, West Bromwich, Tamworth, Sutton Coldfield, Rugby, Worcester, Stratford-upon-avon, Lichfield, Leicester, Stafford, Northampton, Banbury, Kidderminster, Cheltenham, Gloucester, Shrewsbury, Derby

PL, SQL, Developer/Engineer PERM Salary IRO 45K to 50K+ Hyrbrid 1 day per week office based. An exciting perm opportunity to join an organisation that specialises in Digital Transformation, you will be working with a team of vision driven IT professionals offering end- to-end solutions that match clients business objectives. Offering forward thinking medium to large-scale organisations support in solving difficult technological and Legacy issues with their customer platforms and supporting systems. The Role You will be responsible for the design and development of correspondence architecture, framework, and tooling to meet customer and strategic needs. Ensuring designs and builds meet both stakeholder requirements and development best practices. The role provides the opportunity to grow and develop within a technical function that is responsible for multiple technologies, whilst also adding wider business value by continually looking to improve correspondence solutions. Demonstrate good self-motivation by maintaining a productive and efficient working attitude. As a Correspondence Engineer you will be responsible for building quality solutions for clients as part of a variety of change programmes. You will be producing high quality and clean application code in in PL/SQL and be an advocate for best practice. As part of the role, you will also be required to produce clear and concise documentation. You will proactively get involved in minimising risk and provide effective solutions to combat and mitigate risks. Person Requirements Essential Excellent communication with a proactive approach. The ability to produce high quality documentation. Good working knowledge of Azure DevOps. PowerShell Scripting. Strong analytical ability and should be a problem solver. Good communication, presentation, and organisational skills. OpenText Exstream Proven Oracle PL/SQL SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.

D365 Technical Consultant - 6 months - Birmingham - £450-550 (Inside IR35) *This role is inside of IR35 so requires you to work with an umbrella partner* I am working with a public sector customer that is looking for a Technical Lead/Technical Consultant/Lead Developer to help with a D365 CRM implementation. The role will be based out of a site in North Birmingham with some remote work. The ideal Technical Lead/Technical Consultant/Lead Developer will be asked to represent the interests of customers and oversee a 3rd party implementation partner challenging them on their delivery when required. Experience as a CRM/D365 Developer, Architect, Technical Lead or similar would be ideal and the ability to communicate with technical and non-technical stakeholders is a must. Previous experience with a D365/CRM implementation or upgrade would be preferable. Keys Skills Technical Lead/Lead Developer/Technical Consultant Experience Dynamics CRM/D365 Technical Knowledge 3rd Party Vendor Management Technical and Non-Technical Communication To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Grant Baker, by exploring the VIQU IT Recruitment website.

Android Developer 6 months contract Outside IR35 Rate Negotiable Remote working Amazing new opportunity for a Android Developer to join an award-winning organisation, working with some of the smartest brains in the business! KEY SKILLS AND EXPERIENCE Comprehensive experience of the Android framework. (Lifecycle, Components, Jetpack) Experience in Kotlin and Java (to support our new product development and the existing app) Demonstrable experience managing an app's launch and maintenance on the Google Play Store Expereince of unit testing and implementation in to Android application Some experience of code development using the SOLID principles of programming Some experience of using Dev Ops pipelines & practices (Fastlane and Bitrise) Experience developing and maintaining services and API's for consumption by mobile and web applications. Experience of integrating Third Party Libraries and Platforms into apps (eg Firebase, Analtyical tools)

E-learning Developer Salary: £38-40k Location: Remote (must be flexible to travel to Coventry when required) The role: Are you an E-learning developer/Learning Solutions Developer who is passionate about developing creative, technically effective resources and innovative, engaging learning experiences in digital, print, and face-to-face delivery? What you will need to do: Work closely with the Learning Design Leads, Learning Consultants and Stakeholders to understand current and ongoing business performance challenges and how it is envisaged these can be addressed with learning products. Develop and/or curate a wide range of learning resources and experiences (digital, print, video, animation, E-learning). Update and re-develop existing learning resources and experiences including revisions and continuous improvement activities within agreed SLAs. Pilot, trial, and test solutions with end users and in platforms, iterating and re-developing to ensure they are fit for purpose and work as intended. What you need to know and show: An ability to develop learning solutions which tell a story, to depict and invite action and stimulate curiosity. Demonstrable experience of developing and editing/re-developing learning resources (videos, animations, checklists, etc) that effectively support performance. Excellent understanding of the theoretical principles that underpin the design of great learning resources and experiences. Substantial experience of developing creative, technically sound learning products that are informed by an understanding of how people engage with and respond to visual, audio, and written content. Confident developing materials for multiple delivery platforms and resilient in the face of the daily challenges posed by technologies (WebEx, Teams, Skype, Yammer, SharePoint). Ability to develop materials in a range of formats and for a range of delivery modes which may include SCORM and xAPI, webinars, face to face events, podcasts, prints etc. Brilliant technical capability with a range of software (Articulate Storyline 360 & Rise, Adapt A natural collaborator who thrives on working with others. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

WordPress Developer SALARY: Dependent on experience LOCATION: Coventry, United Kingdom - Hybrid working (office based & remote) ABOUT US Due to recent growth my client are looking for a WordPress Developer to join our team. My client is a a range of digital services including Website Design and Development, Bespoke Web Applications, Mobile Apps and Search Engine Optimisation. Currently, we have a team of 19 Full time employees. The successful individual will benefit from a modern, smart office that overlooks the canal at the award-winning development Electric Wharf in Coventry. ABOUT YOU You will have experience - you need to have excellent HTML, JavaScript and CSS skills, Strong SQL skills, extensive knowledge of custom WordPress themes as well as other Front End technologies listed below. You need to be passionate, dedicated and good at working individually and in a team. You need to be reliable and good at meeting targets ESSENTIAL SKILLS Excellent HTML, JavaScript and CSS skills Extensive WordPress knowledge (building custom WordPress themes) CSS, SCSS Demonstrable portfolio of work (such as a portfolio website or GitHub link) Meeting deadlines Keeping up to date with new technologies Must be able to travel to our office in Coventry (at least 2 days per week) DESIRABLE SKILLS 2 years + commercial Front End development experience Version Control (Git) Knowledge of Front End frameworks E-commerce platform experience WooCommerce/Magento Linux Servers Lamp Stack Vue.js Node.js Laravel CakePHP BENEFITS: 4 day working week (35 hours) 20 days holiday plus Bank Holidays plus birthday Private Pension Scheme Health cash plan Remote working days Regular team building events Additional holiday days gained each full year of employment.

Job Title - Data Protection / Backup Analyst Location: Solihull, Birmingham Salary: £35,000 + on call + benefits Key area: Backup, DPA, Data Protection, Recovery, IBM, TSM, Tivoli, Veeam, Dell, EMC, Storage, SAN Chapman Tate Associates seeks a Data / Backup Analyst to join this well established and award winning MSP of Hybrid Cloud, Cyber Security and Data Protection solutions. The successful candidate will play a key integral part in supporting a range of customer solutions relating to Data Protection and Backup Tech Services. Working alongside the Senior Data Protection Manager you will oversee the following areas: Resolve any logged Customer Incidents in as timely and manageable fashion Provide technical support for IT related issues for customers in line with service level agreements Contribute to the smooth running of the Data Protection and Backup Service Support Desk Other areas of the role will include: Achieve targets as directed by Support Services Management, e.g. average number of calls per working day, # of problems to resolve per month or % of configuration items correctly managed Take responsibility for incidents and requests that require second/third line intervention, and own until a satisfactory conclusion is reached Check in with customers to make sure on a weekly/monthly basis to make sure service levels are being met Systems administration, tech support and various technical project based work Provide a good level of customer support and satisfaction Contribute to knowledgebase for both colleagues and end users Analyse logs to find information requested by the business and to help find the causes of issues Ideally my client would like someone from an IT Managed Services background but any experience supporting a customer or internal users around Backup and Recovery solutions will be considered. The following experience is required: Service Desk and experience of supporting customers in a 2nd/3rd-line perspective Worked with a backup solution i.e. Symantec, Veeam, Barracuda, or anything similar If you have experience of IBM TSM (Tivoli Storage Manager) this will be highly advantageous. There will be an opportunity to grow and develop into a more Senior position where the relevant industry training will be provided. Apply online for a now quick turnaround.

Data Quality Analyst Location: Solihull (South Birmingham) Salary: £35,000 - £40,000 + Bonus! Benefits: Hybrid working options, Bonus, Flexi working hours, 29 days Holliday + Public Holidays, Holiday purchase options good pension, bespoke career progression plans, x2 Free training courses of your choice paid and provided by the organisation each year, Health Insurance, Discount vouchers, and lots of other great benefits! Key Words in role - Data Quality / Business intelligence / Data Analyst / Data Quality Analyst / BI Analyst / SQL / PowerBI / Data Analyst Opportunity: An opportunity has come up for a BI Analyst to work for a market-leading Financial services organisation right in the heart of Solihull. With this opportunity, you will get a chance to work with a fantastic team working on some exciting Greenfield projects, while also working with or getting trained to work with data visualisation tools such as Power BI. The key duties for this role will be improving the data quality within the IT team's Capability, by embedding a Data Quality Framework that reports on, tracks, monitors and controls the quality of the data. The Data Quality Analyst will also assist in maintaining the Global Data Dictionary. Role and Tasks: Work with key stakeholders to identify the business impact of critical data elements as relevant for the organisation, and assist with maintaining these in a Global Data Dictionary Define and manage business and technical quality metrics and design a Data Quality Dashboard Collate and report on monthly functional quality metrics from denoted business functions Aggregate functional quality metrics into Enterprise quality metrics Identify the size, scale and potential impact of data quality issues Collate the agenda, actions, statuses for the Data Governance Working Group Be the expert on Enterprise Data Quality Take the minutes at the Data Governance Working Group, and chase actions to resolution Work with others to remedy data quality issues, identify and undertake root cause analysis of, and address, real and perceived issues with data quality Data Profiling and validating Metadata Non-Functional Requirements, in agile projects Have the flexibility to work in a standard approach as well as supporting rapid discovery Manage and update appropriate documents and artefacts Requirements: Experience of working on data governance frameworks, ideally in Financial Awareness of data and information management lifecycles Some intermediate technical and mathematical skills Proficient in use of SQL and, ideally use of IBMi or Power BI Competent in formulating and executing SQL statements Ability to deliver and maintain a Data Quality Dashboard in Power BI An understanding of design and development of data stores and warehouses A broad understanding of the applications of data from reporting through to analysis Ability to communicate to all levels of stakeholders is essential, with a proven track record of the communication of complex data governance issues to non-IT stakeholders An inquisitive nature and the drive to work with others to get to the root of a problem A great eye for and attention to detail Deliver tasks to agreed deadlines If you feel you have the required skills and experience to be considered for this opportunity and would like to hear more details, please forward an up to date version of your CV, and you will be contacted back within 24 hours! Key Words in role - Data Quality / Business intelligence / Data Analyst / Data Quality Analyst / BI Analyst / SQL / PowerBI / Data Analyst Key Words in role - Data Quality / Business intelligence / Data Analyst / Data Quality Analyst / BI Analyst / SQL / PowerBI / Data Analyst Key Words in role - Data Quality / Business intelligence / Data Analyst / Data Quality Analyst / BI Analyst / SQL / PowerBI / Data Analyst Key Words in role - Data Quality / Business intelligence / Data Analyst / Data Quality Analyst / BI Analyst / SQL / PowerBI / Data Analyst

Senior Wireless Network Engineer - Up to £60k Hays Technology is looking for a Senior Wireless Network Engineer to join a dynamic Technology Service Provider based in the Birmingham region. This is a fantastic opportunity for someone looking to work towards more senior accreditations. The successful candidate will be able to design, implement, and support wireless LAN services in a multi-customer service provider environment, with the opportunity to work on complex Extreme, Cisco, LAN, WAN and IP security solutions. You will also help train support staff, provide post sales support and deal with incoming customer technical queries. What we are looking for: 2+ years' experience specifying, configuring and maintaining enterprise grade wireless LAN, 2+ years' experience delivering WAN, SDWAN, and LAN solutions. Experience of working in a busy, customer focused Telecoms, Data Centre or Network environment. Experience of working in an SLA driven environment. Experience of working with Active Directory and integrating hardware and users for authentication via Radius / NPS. What you will get in return: Working in the Tech industry certainly has its rewards and this role is no exception. A competitive salary with progression opportunities for the right candidate. In addition, you will receive an on-call allowance, reward & recognition incentives and many more. Please click to apply for this role, we welcome your application! I am a Consultant for Hays Technology, specialising in Infrastructure and Cloud for the West Midlands, helping tech professionals develop their careers and ensuring organisations are supported by top talent. My passion for this space stems from building a business on strong principles of customer service and delivery - I thrive on delivering for our clients. At Hays Technology, we are shaping the future of recruitment. Infrastructure skills have never been needed more. So, whether you are hiring for your team, or looking to take the next step in your career, talk to us today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hayley Group is the largest independent distributor of engineering products and consumables in theUnited Kingdom. They are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of their business and are fundamental to providing industry-leading customer service. An exciting position for a First Line IT Support role has become available in their IT department. In this role you will join the Service Desk function, where you will be the first point of contact for any technical issues that the business faces. You will be assisting users with hardware and software problems via phone, email and a ticketing system, as well as ad-hoc desk-side support. Job Title: First Line IT Support Location: Hayley Group Ltd, Shelah Road, Halesowen, West Midlands, B63 3XL Working Hours: 40 hours per week Monday to Friday, plus in 1 in 4 Saturday mornings (Additional working hours may be required) Main Duties & Responsibilities Provide first line technical support, answering support queries via phone, email and ticketing system Deliver a high level of professional customer service on the phone and face-to-face when necessary Log all calls and resolutions to the service desk logging system Support users in the use of computer equipment and peripherals, including telephone and mobile devices Where relevant, arrange for external support when incidents cannot be resolved in-house To escalate more complex issues to relevant IT support staff Maintain an organised daily structure, working to assigned jobs within an adequate time frame Skills & Requirements A keen interest in technology and computing Excellent communication skills with a professional approach to customer services Strong time management skills Ability to remain calm under pressure during challenging times An intuitive and methodical approach to diagnose hardware and software results in desktop PCs, printers and mobile devices Ability to develop and maintain strong customer relationships Exceptional customer service skills including experience of dealing with diverse customer groups On offer is a competitive salary and benefits package commensurate with experience. To apply for this role please send your CV via this jobsite. Please note that your CV will be forwarded to Hayley Group who will be in touch with you directly if they are interested in pursuing your application.

2nd Line Technical Support Analyst - Permanent - Dudley - upto £36K base + benefits 2nd Line Technical Support Analyst - Permanent - Dudley - upto £36K base + benefits Leading software company looking to hire a Technical Support Analyst maintaining the highest professional standards at all times providing 2nd line technical support to customers. Taking calls and managing cases through to resolution Proven support experience and technical support capability ITIL understanding making a positive contribution to, and being a productive member of the software application support team maintaining personal skills currency to ensure the ability to support new product features when released striving to deliver continuous improvement in our support service striving to exceed client expectations in all interactions ensuring clear and effective communication both to clients and within the business following defined process when handling client issues handling an appropriate volume of work that both supports the team goals and satisfies personal objectives providing support and assistance to team members both technically and operationally as required carrying out planned change and upgrade activities

PLATFORM ENGINEER .NET CORE, MYSQL, REST API'S, C#, AWS, TDD/DDD Loaction: Remote Salary: £60,000- £65,000 Support for getting engineers AWS Certified. Life assurance. Employee discount portal. Cycle to work scheme. Above market employer pension contribution. Birthday off work 2 days paid leave for volunteering in the local community Healthcare plan, providing access to priority health care diagnostics and treatment in tandem with services offered by the NHS EarlyPay - allows employees to draw down some of their salary before payday A big name in the property industry is looking to bring in a platform engineer to help there gorwing Dev portal reach new heights. the app store type portal will allow third party developers to click and download any software there looking for. The company have been trading for years and increasing size year on year. The role will involve: Deliver first class, maintainable and scalable software through the agile process. Take part in the architectural design of projects and understand the challenges that come with building a distributed application at scale. Create modern, efficient integrations between existing systems and cloud provider services. Be aware of current development trends and identify practical uses for these. Be part of establishing best practices and setting code quality standards. Engage in and contribute to Sprint ceremonies. Key Skills, Education and Experience: 5+ years commercial software development experience using C# / .NET Demonstratable understanding of SOLID design principals TDD/DDD Knowledge of relational databases (MySQL/SQL) Good understanding of REST APIs and REST best practice Integrity and persistence Proactive and forward thinking Approachable and friendly Personable with confidence and enthusiasm Has a can-do attitude and willing to go the external mile to get the job done Demonstrates attention to detail and is well organised Is able to work to impeccable standards and can work calmly under pressure to meet deadlines and expectations Is a team player Is proactive, forward thinking and innovative Is results oriented with the ability to see the high-level picture THE COMPANY formed over 25 years ago this crm property innavater has pushed boundries and excelled massivly in everything it has gone for. From crm systems all the way to its on app market to help third party devs also achive and grow. This is a great oppatunity for anyone who wants to learn and work with the newest tech on the market. Support for getting engineers AWS Certified, Life assurance Employee discount portal Cycle to work scheme Above market employer pension contribution 20 days holiday, rising to 24 days with each year of service Birthday off work 2 days paid leave for volunteering in the local community Healthcare plan, providing access to priority health care diagnostics and treatment in tandem with services offered by the NHS EarlyPay - allows employees to draw down some of their salary before payday Loaction: Remote Salary: £60,000- £65,000 .NET CORE, MYSQL, REST API'S, C#, AWS, TDD/DDD PLATFORM ENGINEER Oscar Technology is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job description Are you an IT Service & Customer Experience Manager based in the West Midlands, looking for a new role? If so one of Morgan Hunt's clients, an exceptional mental health charity is looking for an experienced IT Service Customer Experience Manager. £35,700 to £39,300 per annum (Plus excellent benefits package, including EAP and a Contributory pension scheme). Remote /flexible working - (minimum requirement is once fortnight in West Midlands HQ). Permanent role. As an IT Service & Customer Experience Manager, you will be responsible for ensuring that the IT Tech & Support Services, always provide the uppermost standards of customer service. You will ensure that the team consistently offers a professional, receptive, communicative, and solution-focused service to their colleagues. This involves developing strategies to monitor and measure the customer experience. You will be identifying opportunities to improve their offer as well as taking conclusive and proactive action to rectify any situations where the standards may lack. You will report to the Associate Director of IT and line manage the Helpdesk Team Leader. It is a very exciting role- the overall purpose of the role is to improve the staff experience of IT resources. This is a strategic role covering customer experience and certain escalation. This role was created to develop a hands-on culture change, it is therefore a crucial time to join the charity. The role- As an IT Service & Customer Experience Manager , you will be responsible for tasks including : Overseeing and supporting the team leader in delivering outstanding, customer-centric IT Service Desk services to internal stakeholders, which include staff and volunteers. You will ensure that the technology used by the charity, remains an influential qualifying force in the charity's mission. Being closely, involved in monitoring the Service Desk status & workload, recognising trends in incidents/issues/requests, in order to identify areas for enhancement & change to increase effectiveness, and the experience of colleagues who use the technology and the service desk facility. Taking ownership of escalated issues, supporting the Team leader and customer stakeholders to quickly resolve serious/ongoing-issues, and make sure the problem gets resolved to everyone's satisfaction. As an experienced IT Service & Customer Experience Manager , you will: - Understand the customer's technical needs. - Utilise your excellent communication skill to engage with customers and translate plans clearly. - Have strong leadership characteristics - Some technical knowledge. - Have experience in implementing customer focused change, (not the technical aspect as such but quality assurance) - Have excellent listening skills and strong experience with speaking to non- technical people. - Possess a high level of understanding- for high level of customer engagement. - You will come in and hit the ground running. - Ideally you will have over 2 years of experience in this area- but it really comes down to making a difference. - Ideally your background will be in - Healthcare, Education, Public sector, Not -for-profit sector. Interview Process - remote, 1-2 stages- presentation/ demo, and looking at customer experience What you get in return- A flexible working policy, Up to 30 days of generous annual leave, generous pension contribution. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Vickers Neal Recruitment are delighted to be working with TruTac based at their offices on the Westwood Business Park in Coventry. TruTac (part of Microlise group), provide market leading expertise across logistics software, data, and compliance. TruTac is the UKs largest and most successful tachograph analysis provider! Due to their continued success, we have an opportunity for a Technical Helpdesk/ Technical customer support Advisor to join this established team. To fulfil the requirements of the role you will be required to undertake the following: To undertake a range of tasks in relation to customer IT support To deal with customer enquiries efficiently and diligently To understand and comply with policies and procedures To understand the Hours Law for HGV and PSV drivers To carry out work in a safe and diligent manner To comply with all Health & Safety policies and procedures To attend and fully participate regular training and development reviews with line management, mentor, HR representatives and other nominated representatives. To undertake additional duties in line with capabilities as required In order to work to the exceptional standard provided to TruTacs clients you will need to feel confident in your ability to deliver the following competencies: Technical Skills Able to carry out a variety of technical duties related to the role, competently and efficiently with training and/or support as appropriate. Demonstrates a logical and practical approach to tasks Takes opportunities to learn new technical skills Gains experience to improve technical competence Takes on additional responsibilities once suitably qualified and/or trained Ability to problem solve Service Excellence To always deliver the best possible standards to customers (both internal and external) by keeping our promises, never compromising on health and safety and being aware of the environmental impact of activities. Undertakes all tasks willingly, prepared to go the extra mile Completes all tasks, including paperwork accurately and to a high standard and on time Always demonstrates a professional attitude and approach Takes a pride in their appearance and is punctual Always ensures own and others Health & Safety Customer Relationship Building and Management To build long term partnerships to understand and satisfy clients current and future needs. Takes every opportunity to develop positive and professional working relationships Honours customer commitments Always takes a professional and courteous approach with clients We are looking for an all-round customer services focussed individual who prides themselves in offering an excellent client experience. You will have a naturally inquisitive mindset always spotting opportunities to go that extra mile. It is essential for the role that you have a strong grasp of MS Office applications and are experienced working with various CRM systems. This is an excellent established business to work for who offer competitive employee benefits as well as an inviting and rewarding working environment. Salary is up to 20k Hours: 8.30am-5pm Mon-Thurs and 8.30am-4pm Fri In the first instance please submit your CV to Emily Neal via the contact details provided. Upon application your cv will go to Vickers Neal and TruTac ONLY. We DO NOT submit CVS to third parties.

Vacancy Overview: Are you looking to begin a career in digital marketing? Are you a confident, self-starter? If so, our Digital Marketing Apprenticeship will get you off to a flying start! Working Week: Monday - Friday 9am - 5.30pm Weekly Wage: £206.25 Detailed Job Description: If youre organised, creative and love to communicate, this is the programme for you. About the Company Our client provides a fully fledged design and digital marketing service, offering a creative and personable approach in everything they do. Our client was established in 1998, primarily as a creative and website design agency. They have now evolved to lead in the design and development of IT business solutions. Job Role This is a brilliant opportunity for an apprentice to be involved in helping to manage social media accounts, generating engaging content, assisting with marketing campaigns, marketing support and other exciting projects! As an apprentice your main role and responsibilities will include: Promoting business through social media platforms Social media management and engagement Researching topics in order to write Blogs and website content Writing copy for website content and Blogs Working with SEO Uploading new products to website Throughout the duration of the apprenticeship, you will receive training through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the marketing sector. Skills Required: Good communication skills An interest in IT is beneficial Happy to work independently Personal Qualities: The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isnt afraid to ask questions.

Job Title - Data Protection / Backup Analyst Location: Solihull, Birmingham Salary: £35,000 + on call + benefits Key area: Backup, DPA, Data Protection, Recovery, IBM, TSM, Tivoli, Veeam, Dell, EMC, Storage, SAN Chapman Tate Associates seeks a Data / Backup Analyst to join this well established and award winning MSP of Hybrid Cloud, Cyber Security and Data Protection solutions. The successful candidate will play a key integral part in supporting a range of customer solutions relating to Data Protection and Backup Tech Services. Working alongside the Senior Data Protection Manager you will oversee the following areas: Resolve any logged Customer Incidents in as timely and manageable fashion Provide technical support for IT related issues for customers in line with service level agreements Contribute to the smooth running of the Data Protection and Backup Service Support Desk Other areas of the role will include: Achieve targets as directed by Support Services Management, e.g. average number of calls per working day, # of problems to resolve per month or % of configuration items correctly managed Take responsibility for incidents and requests that require second/third line intervention, and own until a satisfactory conclusion is reached Check in with customers to make sure on a weekly/monthly basis to make sure service levels are being met Systems administration, tech support and various technical project based work Provide a good level of customer support and satisfaction Contribute to knowledgebase for both colleagues and end users Analyse logs to find information requested by the business and to help find the causes of issues Ideally my client would like someone from an IT Managed Services background but any experience supporting a customer or internal users around Backup and Recovery solutions will be considered. The following experience is required: Service Desk and experience of supporting customers in a 2nd/3rd-line perspective Worked with a backup solution i.e. Symantec, Veeam, Barracuda, or anything similar If you have experience of IBM TSM (Tivoli Storage Manager) this will be highly advantageous. There will be an opportunity to grow and develop into a more Senior position where the relevant industry training will be provided. Apply online for a now quick turnaround.

1st & 2nd Line Support Analyst Are you a keen career driven IT Support Analyst looking to take the next step in your career? A fantastic opportunity for an IT Support Analyst to join a rapidly growing business. You will be responsible for providing support to the IT manager in various projects alongside covering multiple sites. Key Responsibilities as the IT Support Analyst would include: Maintain Computer systems and networks Manage various online accounts and control panels Maintain security via backups and Firewalls Identify and resolve hardware and software faults Produce quick repair guides Ensure backup systems operate efficiently Configure virtual Servers via Hyper V environment Provide user training Maintain secure network access for remote users Undertake maintenance upgrades Stay up to date with latest technology Qualifications/requirements/experience: working experience in designing and implementing Windows Server and Desktop systems in an Active Directory environment. Skills as a minimum should include Windows server 2012 - 2019 versions Windows 10 Pro Windows Security Active Directory DNS and DHCP Hyper V Knowledge of System management tools Knowledge of Networking, VPN and Firewall Knowledge of Android and IOS Written and verbal communication skills Driver's License If you feel you have the right skills and are highly motivated for a meaningful career within a well-established organisation, please email me direct on or please apply below.

Infrastructure Engineer (Network) - Hybrid/Walsall- £33000-£36000 I am recruiting for a Network Engineer to join a well established IT team for a company that consistently achieves the objective of delivering great service to their customers. This role will be based in their Walsall offices for a minimum of 3 days a week in the office. The company require a confident Infrastructure Engineer with the ability to undertake IT infrastructure-related problem diagnosis, implement problem resolution or prevention measures as appropriate and establish and maintain IT and digital communication infrastructure, including wireless or LAN networks. As well as having hands on experience in troubleshooting Layer 2/3 switching and routing, having knowledge of Knowledge of Cisco Meraki and Firewall security products, such as Fortinet is ideal.   Required experience: Windows 2012 - 2019 (essential) Exposure/Experience with Active Directory Policy Administration (essential) Group Policy Management Multi-domain environment DNS principles (essential) CCNP certified (desirable) Cisco Certified Network Associate (CCNA) (essential) If you have the required experience and would like to find out more about this role, please apply here. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

IT Project Engineer/Project Engineer/Technical Projects/Infrastructure/Networks/Servers/Permanent/Coventry/West Midlands/up to £48,000 + benefits Role: IT Project Engineer Salary: upto £48,000 + benefits Location: Coventry (Some flexibility around remote working - ideally after probation) Our leading client based in Coventry are currently recruiting for an IT Project Engineer who will be able to lead various small pieces of technical project work related to Infrastructure, Networks, Servers etc. You will work as part of a team and work closely with 3rd Line Engineers and Project managers and working on projects that are following the Prince 2 methodology. You will deliver projects across both Data Centres and remote offices on a primarily Microsoft Windows/VMware environment. Skills and experience required: - Must have worked on IT related projects - Prince 2 methodology experience (certification desirable) - Strong all round IT knowledge - (Infrastructure/Networks/Servers) - Good Netowrk knowledge (ideally CISCO) - Cloud knowledge - Azure or AWS - Able to manage complex situations and complications within projects If you are interested in the role and would like to apply, please send a copy of your latest CV to be considered immediately.

My client requires 3 Database Developers who can demonstrate experience in the following areas - T-SQL (this is essential) - Agile environment experience - Data Management - Datamodelling - Data warehousing - SQl server - JIRA - GIT Desirable experience will include - SSIS - ETL - Object creation The successful candidates will be responsible for - Design and development of new systems - building ETL pipelines - package development - Datamodelling - risk management duties - business requirement analysis and solution design - resolving data quality issues - developing reporting and analytical layers This is an excellent role that will be appeal to those candidates who wish to enhance and build on their existing skill set and join a rapidly expanding team Please send your CV to me, Martin Warner, and I will get back to you as soon as possible

Are you an experienced Business Analyst looking for your next challenging role? Would the opportunity to join a business with a very forward thinking approach to how you work interest you? Think along the lines of uncapped holiday and a very flexible, work from where you want to work type approach. If so, then this Solihull based, product focussed organisation may be able to offer you the opportunity you are looking for. As a Business Analyst within this business tyou will provide detailed analysis on processes and requirements to develop complete, testable user stories which support the Product Owner and scrum teams in product development. This is key to ensuring that our clients products meet the needs of internal and external customers. You'll be managing and delivering the user story process effectively, whilst partnering with both the client and internal teams to develop high quality deliverables across all phases of a project. This will include participating in the requirements, design and build phases; delivering high-quality deliverables, through to user acceptance testing In terms of what we are looking from in candidates, An experienced Business Analyst Experience in an Agile/Scrum environment Solid stakeholder management abilities Strong process analysis and design skills A good level of functional architecture awareness. This is a permanent role. Salary will be in the region of £56,000 (negotiable) plus excellent benefits package.

Job Title: ICT Business Partner x 2 Location: Walsall Salary: £41,881.00 - £46, 845.00 per annum Job Type: Full Time, Fixed Term - 12 Months/ or Permanent Closing Date: 23 January 2022 Walsall Council is committed to attracting, developing and retaining talent and can offer you an opportunity to make a difference and better the lives of the people of this exciting borough. We actively promote learning and development opportunities to all our employees to help them progress and gain new skills. We also believe that work is defined by what we do and not where we do it, so we offer a flexible and supportive working environment to emphasize emphasis an optimum work/life balance arrangement; including generous annual leave (starting at 28 days for this role) and a flexible working scheme that allows up to a further 12 days leave per year. The Role: Walsall Council has two exciting opportunities to appoint driven ICT Business Partners (1x permanent, 1x 12 month fixed term) to join the growing ICT Enterprise Architecture team. We are looking for hands-on, motivated and innovative people with a strong attention for detail and a passion for ICT to inspire the development of the organisation's architecture. If you're ready for a new challenge and would like to collaboratively drive the design, development and delivery of our ambitious digital transformation, we'd love to hear from you. About you: The successful candidate will work closely with colleagues from across the business to cultivate Walsall Council's enterprise architecture and shape business demand into supply. We'll need you to develop and maintain high quality artefacts such as catalogues, roadmaps, business cases and value plans, and so the role requires evidence of leading in an ICT environment, demonstration of excellent communication/interpersonal skills and a passion for continued personal/professional development. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Please click on the APPLY button to complete your application at the Council's careers page.

Information Security Manager - Solihull - up to £65k + Benefits Hybrid Working ISO:27001, NIST, Security Operations, Audit We are excited to be working with a leading client that have accelerated their growth through a global pandemic and continue to build their brand in challenging economic circumstances. Due to this growth we are seeking a Information Security Manager that will be a brand representative and report in to a central CISO. The successful applicant will have likely come from a previous technical background but have a passion for security and will have moved into an Information Security Management position delivering a meaningful Security strategy. You will have maintained an appreciation of the cyber security tools at disposal and will take ownership for security incidents from an InfoSec Capacity. You will have the ability to evaluate business impact in a real wold setting working with the Senior Leadership Team to ensure that business impact is minimal and productivity is high when new tools or policies are deployed and created for which you will have input and responsibility for as well. You will educate the user community of best practice through valuable Security Policy creation and enforcement. This is a truly unique opportunity to be an advocate for security within a newly created position, but for a name that is well knowns in its industry. A job you can make your own, have autonomy in make a difference. This position is a mix of in office/work from home policy. As such must be within a reasonable commuting distance of Solihull For immediate consideration please apply now!

One of the UK's leading software companies is looking for a Senior IT Technician to join a busy and growing team, providing support to their internal users and third-party clients. This is a fantastic position for an already experienced IT Technician to take on more responsibility and to start their leadership career. You'll be responsible for managing junior IT Technicians whilst also being the Technical Lead on new projects. Location: Solihull, however hybrid/remote working is available. When you do go into the office there is a games room, table tennis, a pool table and free drinks and snacks. Salary: £33,000 - £35,000 training and development offered to employees & and incredible benefits The Role: You will work in a friendly and passionate team, supporting on internal IT Infrastructure and Private Cloud Projects. You'll have the ability to work with innovative new technologies in a forward thinking environment. What's great is that you'll be encouraged own initiative to investigate issues and implement automation and improve processes for the whole business. Forward thinking people who take pride in what they do and think outside the box do well here! No day will be the same and other tasks include installing and configuring hardware, diagnosing and resolving software incidents and supporting 3rd party clients via a ticket management system, ensuring the high-quality service their customers know and love. Skills and Experience needed: Excellent knowledge of Windows 10 and MS Office Active Directory, Group Policy and DNS Mentoring or leading junior team members IT Project support experience Commercial understanding of VMWare, Cloud and Internet Technologies Hands on experience with Server 2012 and 2016 Operating Systems and Services Familiar with antivirus and backup technologies Excellent written and verbal communication skills If you're interested in this role please either apply or email to find out more information.

Information Security Governance Officer Salary - £65,000 (circa) + Bonus + remote working (some office presence required) + Excellent Benefits Company: A leading financial services corporation is currently recruiting an Information Security Governance Officer who report directly to the Group Chief Information Security Officer (CISO) and champion security best practice/risk management across the corporation, embedding a culture of security awareness, identifying and defining risk treatment plans, advising business functions on security requirements and supporting the on-going implementation of the security strategy. The individual will be responsible for defining and maintaining the Group Information Security Policy Framework and critical IT security controls compliance programme to comply with the relevant regulatory compliance requirements for the jurisdictions in which we operate as well as standardising, publishing and presenting accurate security metrics and dashboards for the monthly Information Technology Security Governance Committee (ITSGC). Core Responsibilities: Maintain information security frameworks, policies, standards and guidelines Define and deliver a schedule of Group IT Security compliance reviews, reports and scorecards for key controls Create an effective security awareness program that meets all industry regulations, standards, and compliance requirements and engages employees to understand and adopt the principles in the manner which they work. Adapt the security awareness programme to incorporate and address emerging technologies and risks. Create a metrics framework that can effectively measure engagement, behaviours, impact and identify the top human risks to our organization Perform information security assessments, defining and managing risk remediation plans and risk reporting Define a schedule of work to conduct third party risk management reviews through security questionnaires and on-site security reviews Assist with the production of reporting and statistical analysis for security controls, metrics, KRI's, KPI's and dashboards Chair the monthly Information Technology Security Governance Committee meeting, scheduling and producing agenda, minutes and actions. Maintain the company's compliance standards and ensure timely completion of all mandatory on-line training modules and attestations. Support internal and external audit engagements Ensure that you and your team fully comply with the organisation's Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do. Experience Requirements: 3 years of experience managing a security awareness training programme is essential. 3 years of managing a compliance programme for IT security controls is essential 2 years of experience engaging with stakeholders, incorporating both verbal and written expertise is essential. 3 years of experience2 year of experience of designing and implementing IT Risk Management Frameworks, policies and supporting processes is essential. 3 Performing security assessments for IT systems and processes is essential. 3 years robust knowledge of KRIs, KPIs and defining achievable, observable, and measurable learning objectives is essential. 3 years robust knowledge of CIS (centre for Security Controls) framework or equivalent is essential Rewards Package: £45,000 to £65,000/15% Bonus/Work from home options/Flexible working/25 Days Holiday/Medical Cover/Life Cover/Pension/Flexible Benefits Information Security Governance Officer

Lead IT Technician Our client urgently requires an experienced and independent Lead IT Technician to join their team on a permanent basis. The Lead IT Technician will act as the bridge between the technical team and the Infrastructure Manager. The role will involve covering sites near Coventry, as well as remote working, however the candidate must be flexible as there will be times when work out of hours is required (once a month on average). The role will be ideally suited for anyone looking to become an IT/Infrastructure Manager in the next few years. The Lead IT Technician must have a full UK Driver's Licence and own their own car - Expenses will be paid. The role comes with a fair amount of personal responsibility and discipline - you will always have the support of management and peers, however you will be responsible for how your own time is spent and must be able to prioritise efficiently and accordingly. You will also act as a Team Leader to the technical team. The Lead IT Technician will be rewarded with an excellent salary, as well as brilliant benefits including 25 days holiday + Bank Holiday's, Pension scheme (matched up to 8%), Health shield scheme, discount vouchers, training and development, genuine independence and more! Lead IT Technician - Key Skills: Full UK Driver's Licence and own car (expenses paid) 5-7 years' experience within an enterprise company 2-3 years' leadership experience Able to report into multiple members of management (IT Manager, Infrastructure Manager) Well versed with Microsoft technologies - Outlook, Teams etc. Familiar with auditing General IT infrastructure experience LAN/WAN technologies PC, Server and Network management Veeam Backup Active Directory, DNS, DHCP Microsoft Windows XP/7/10 Microsoft Server 2008R2/2012/Hyper-V Microsoft Office Sarbanes Oxley Knowledge (SOX) Time management - You will be responsible for your own time and time allocations Responsible for 4 physical locations in the Midlands Lead IT Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Full Stack Developer Python, React.JS and MySQL Fully Remote- £35,000 - £45,000 + Benefits Applause IT is currently recruiting a Full Stack Developer for a well-established software provider. This is a full -time position working fully remotely. You will have experience of developing web-based applications using Python, React.JS and MySQL. Experience of working on complete applications from the client side (web based) and server side (API/middleware) is required. In return you will receive excellent benefits and professional development. The successful Full Stack Developer should have: 2 years commercial experience of producing web-based application. Python, React.JS and MySQL. Develop API end points/scripts against both technical and functional requirements Develop UI's as per functional specifications If you want to know more, get in touch by clicking APPLY NOW or send your CV to? Fully Remote £35,000 - £45,000 + Benefits

Fantastic opportunity for Network Engineer to join a well established and growing business based in Coventry. Network Engineer Coventry £40,000 - £50,000 dependent upon experience As the Network Engineer you will be reporting to the IT Systems Engineering Manager in a newly formed team. You will be responsible for the day-to-day stability, improvements, network related projects and controlled changes of the clients Internal and Production networks across multiple sites and datacentres. Role Responsibilities: Deploy, improve and modify network configuration including Firewalls and Switches as required by the business needs Assist the Network Analyst and support team with escalated problems Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high Provide assistance to colleagues both within and outside of the Technical Operations team for any issues related to our application and platforms Improve on existing systems and capacity monitoring Adhere to all internal processes (change/incident/problem etc) as set out by the IT department Ensure all aspects of the system are adequately documented and reviewed Skills/Attributes Required Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD)) - CCNA or equivalent. Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving. SDWAN Experience (Juniper SRX) Excellent understanding of all DHCP, DNS, TCP/IP Experience working in a change control environment Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions ITSM experience ie server desk plus Excellent communication Skills Configuration and support of VMWare ESX environments If you have te skills and experience that our client is looking for then please apply for the role and we will be in touch.

IT Infrastructure Analyst/IT Infrastructure Engineer/Network Support/Windows Servers/VmWare/Active Directory/Network Monitoring/Coventry/Permanent/up to £35k per annum Role: Infrastructure Engineer Location: Coventry Salary: up to £35k per annum One of our leading clients are currently looking for IT Infrastructure Engineer to join their growing team on a permanent basis. You will be responsible for day to day changes of the clients internal networks across multiple sites and datacentres. The skill set is a mixture of infrastructure and networks more predominantly, on the Windoes Server Side whilst overseeing BAU network monitoring, patching and updating. You will not be deploying networks. Skills and experience required Strong experience of Windows Servers (configuration, administration. Server 2012R2 and up) Vmware (Administration, Networking and troubleshooting. 6.5 or higher) Change control ITIL Excellent understanding of DHCP, DNS, TCP/IP Cisco - Switch troubleshooting and basic configuration Firewall troubleshooting and basic configuration Network Monitoring - (Solarwinds, Logic Monitor, Prtg) If you are interested in the role and would like to apply, please send a copy of your latest CV to be considered immediately

Application Support Manager - Leadership, Application Support, CRM Are you an Application Support Team Lead looking for the next step in your career to Application Support Manager? If so, this might be the role for you. This is a rare opportunity to join an organisation with a social purpose. This thriving organisation is recognised in its sector as forward-thinking in its approach and that has a sense of purpose and can provide you with a challenging and varied role. No two days will be the same! The Application Support Manager/IT Product Lead is accountable for supporting the development and implementation of the clients future IT strategy as well as maintaining the existing business systems and infrastructure. You will work hand in hand with IT colleagues, be the "face of IT" to our internal business customers, work with key stakeholders, identifying efficiencies and improvements in line with business requirements in order to drive maximum benefit across the business. Role profile: As the Application Support Manager, you will be responsible for: Managing a diverse team to support and administer IT managed systems for internal and external customers, maintain and develop best ways of working within the team in line with agreed KPIs Undertaking and oversee technical support/maintenance/routine business process activities on IT managed systems Understanding customer needs and validate solutions, serve as key product expert Proactive engagement with the business stakeholders and system owners to identify a continuous improvement programme for the managed systems, improving performance, efficiency, functionality and business utility Stakeholder Management Application security, licensing, upgrades, feature rollout, backups and disaster recover needs. Ensuring systems produce all necessary management information reports, ad hoc reporting, and to be responsible for the systems interfaces with Legacy systems Lead product design, development and release process for assigned products and maintain the product development road map Drive product development with internal teams and external vendors Day to day management of 3rd party contracts and suppliers, particularly with regard to performance against SLA and quality of support. Establish and improve service delivery levels for both current and future products & platforms, and formulate a shared service approach for all business units Job Title Application Support Manager/IT Product Lead Location West Midlands and Remote with occasional visit to the office Salary £45,650- £49,100pa Term Full time. Permanent Essential skills; Experience of IT application best working practices, working in an ITIL environment, and use of agile development methodologies Experience of delivering complex transformation change projects Demonstrates a comprehensive understanding of business requirements for system functionality Proven experience of analysing and documenting complex business processes and requirements Ability to analyse data processes and integration requirements across all core systems Experience in prioritising multiple tasks effectively and successfully engage in multiple initiatives simultaneously Experience in managing a team Sales, Marketing, CRM management awareness/background Proven delivery capability of complex transformation change projects Desirable skills: Project management (eg PMI/Prince2) Experience working within Social Housing sector Product management experience If you are interested in the role and would like to apply, please send your CV to (see below) or call Laura Ramm. Services advertised by itecopeople are those of an Agency

Role: Business Analyst - Permanent full time (6/12 month FTC will also be considered) Location: The role will be a mixture of remote working and on client site in Warwickshire 1/2 days per week We currently have a superb vacancy for an accomplished, Midlands based Business Analyst to join the Jumar Technology team to support external projects and business change initiatives. There has never been a better time to join as we continue to grow and deliver large scale solutions to leading organisations, working with the very best technologies. Our clients are predominantly in Financial Services, based in the Midlands - ideally you will have experience of working within the insurance industry or financial services and will have excellent stakeholder relationship management. No day will be the same and you'll have the opportunity to work with the latest technologies on a variety of projects to support our leading customer with their digital change programmes of work. You will: Work with stakeholders at all levels of an organisation to identify and shape business opportunities Collaborate with teams, working closely with product owners and devops teams Contribute to the definition of innovative solutions Undertake requirement gathering tasks Be an excellent communicator who is happy presenting to senior stakeholders Mentor less experienced Business Analysts, both client and Jumar staff Actively encourage process improvement, improved ways of working, and the introduction of new tools and techniques Ideal experience: Experience of Business Analysis delivered throughout the full life cycle of change (including software development life cycle) Strong process modelling/process mapping experience Experience of establishing effective relationships with and influencing stakeholders Solid knowledge of Business Analysis, including the application of appropriate tools and techniques. Knowledge and experience documenting requirements using Use Cases/UML or User Stories and BPMN for processes General Insurance or Pensions/Investments/Protection experience or other Financial Services Very good analysis and problem-solving skills Strong process mapping experience Comfortable in engaging with stakeholders at all levels of an organisation Good at presenting complex concepts, both verbally and written Experience in insurance, regulatory change Good knowledge of the Agile Framework and Scrum methodology When you join, you can expect a supportive culture and an attractive range of rewards and benefits including: A competitive starting salary Remote/flexible working Contributory pension scheme 25 days holiday plus bank holidays (additional holiday purchase scheme) Employee discounts Health insurance Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in being considered, please contact Jackie Dean ASAP for more information or an informal conversation.

Frontend Developer/Hybrid/up to £30,000 A Graduate Frontend Developer is sought after to join a well-established team in Wednesbury, on a permanent basis with a salary of up to £30,000. Our client has grown immensely over the past few years initially a leading distribution company, and to now expanding with a modular SaaS hub as their sister company. Are you a motivated, ambitious technologist? If so, this is the role for you. You will use the latest technologies and the trending languages whilst progressing your career and continually learning with a top software hub. As the Frontend Developer you will be working alongside of the development team to build, maintain and develop the user-end of the client's bespoke platform. Essential You've recently graduated in a STEM subject, or have obtained a substantial amount of experience/training You have a strong interest in Digital Design, UX/UI & Front End Development Experience using React/Node/Vue/TypeScript You're collaborative You must have a motivated, can-do attitude! Apply directly or email your CV me: (see below) 

We are looking for 2 Project Managers to join an ERP software consultancy - these are home based roles, so you could be living anywhere in the UK - Birmingham is just a marker point - you could be in Basingstoke, Gloucester, Sheffield, Cambridge, Manchester, London or anywhere, as long as you are happy being based remotely. You will probably be on client site one day a week. You may be a PM with a couple of years' experience, or someone who has been around the block - so the salary range is from £40k to £65k based on your skills, plus car allowance, and bonus. It is essential that you have worked for a software reseller, software consulting firm or solution vendor, and are accustomed to running a number of application software projects concurrently. Your background needs to be project management of application software projects. So this could be ERP / Accounting solutions (they work with MS Dynamics 365 Business Central - formerly Dynamics NAV), or any other application software such as WMS, Field Service, HR & Payroll, MRP software, Legal, Asset Management, Construction or Property Management software or something similar. You will be strongly customer focused and you build great relationships internally and externally. They are heavily focused on manufacturing clients, but the projects are more often than not manufacturing, distribution and accounting / finance. These roles are for experienced enterprise solution Project Managers who have: Managed multiple project simultaneously Managed the Implementation Consultants Managed the client relationships Managed projects that are "software, license and services" You will be work with a dedicated team of ERP Consultants and you will need to focus your attention on helping those Consultants deliver great projects and great service, keeping the projects within time and budgets allocated. Why is this a great job? You will have multiple projects to manage concurrently, lots of autonomy and lots of variety with projects ranging from 60 to 150 days. Why is this a tough job? The clients always think they know what they want; often they will have a Project Manager contracted in to run the project, so your job is tell the client what to do, and sometimes they think it should be the other way around. As a Project Manager who has worked in a consultancy / software reseller environment, you know that you will inevitably have to deal with: Clients with unrealistic expectations of the product Consultants without the knowledge or time to deliver the projects Budgets that aren't big enough Deadlines that are too soon and difficult to hit When it goes wrong everything is your fault! When it goes right it was nothing to do with you! You know the way it goes! Currently this job is done purely from home. Before Covid the staff used to spend 1 day in the office each month, but everything is done remotely now. It also used to involve one or two days each week on site, and it is likely that some site visits will start again, but nothing is certain at the moment. It is probably best to assume that this role will require one day a week on site. You need to know how to: Create initial project plans and schedule projects to complete on time & to budget, manage your own and your consultants time effectively, plan and manage projects in line with company policies and processes, track and log each stage, handle the risk management, manage scope and creep, agree and maintain detailed project plans, keep great documentation, allocate resources appropriately, manage the stake holders, deal with conflict, and ensure delivery achieves a high level of client satisfaction. Ideally you will have worked with structured methodologies such as Prince 2, Agile PM etc. and strong MS Office (Excel, Word, PowerPoint, Visio) is essential. Strong self-motivation, influencing skills, people management, and a passion for tech are essential. This is a highly successful consulting company of around 75 people - the software is the latest cloud offering from Microsoft and the management team is brilliant. Contact Jake King or Carolyn MacLurg at Ambis Resourcing.

Python Developer/Hybrid/up to £30,000 A Graduate Python Developer is sought after to join a well-established team in Wednesbury, on a permanent basis with a salary of up to £30,000. Our client has grown immensely over the past few years initially a leading distribution company, and to now expanding with a modular SaaS hub as their sister company. Are you a motivated, ambitious technologist? If so, this is the role for you. You will work on complex systems whilst progressing your career and continually learning with a top software hub. The Graduate Python Developer will work alongside of the engineering team to build, maintain the client's bespoke platform, whilst extending the services of previous used tools on to their platform. Essential You've recently graduated in a STEM subject, or have obtained a substantial amount of experience/training You have Python coding skills You're familiar with AWS or similar cloud compute environments You have strong analytical skills and enjoy problem solving You're collaborative You must have a motivated, can-do attitude! Apply directly or email your CV me: (see below) 

Are you immediately available? My client is in the process of bringing in Business Central and need a consultant to both help with the remaining implementation phases, and also to embed Business Central across their business. There is plenty to do, we have a third party who are delivering the software and once the basic vanilla solution is in there's the tweaking and configuring, plus a range of forthcoming projects for improvements to the warehouse, sales, invoicing, reporting and much more. You'll need previous experience of delivering and maximising Dynamics NAV/365/Business Central. This role would be a blend of onsite and remote work with the clients offices just outside Solihull. The initial engagement is for three months, outside IR35, and there's certainly the opportunity for further extension.

Are you a high calibre Business Analyst who is looking for a market leading, forward-thinking company to develop and grow your skills? Do you want to work in a dynamic, collaborative environment? Do you want to be part of a growing, global business who recognise and reward their employees? If the answer is YES to these questions then just get in touch and i will talk you through the role, environment, culture and projects to see if they match up with your personal and career needs. This a great opportunity for an experienced Business Analyst to join a growing team and shape the ways of working having a real impact on the eCommerce product both from a front and back end perspective. ROLE: (Agile) Business Analyst - Global Retailer - eCommerce LOCATION: Tamworth (M42/A5 Junction) SALARY:£47,000 - GBP55,000 plus regular salary increments, pension, 5 weeks holiday + 8 bank holidays, death in service, long service reward, paternity, maternity, and adoption pay, bike to work scheme, online discounts, excellent training, and development Your industry and technical experience will be backed up by proven skills in full project lifecycle experience from scoping, through analysis to delivery whilst managing the appropriate relationships internally and externally. Business Analyst Duties and Responsibilities: -Ownership of the product quality delivered by multiple strategic projects in an Agile / SCRUM environment throughout the full project lifecycle from the initial benefits case through to detailed scoping/design and onto benefits realisation once live - Stakeholder engagement and the ability to build rapport across the business at all levels and engage with internal and external customers -Maintaining an overall strategic view of the eCommerce Products and a stream of smaller enhancements -The sign off solution approach, detailed stories, acceptance criteria and user experience design to ensure the solution is fit for purpose and delivers an optimal customer experience -Acting as a subject matter expert on business analysis best practice and requirements gathering techniques. Big Red Recruitment are recruiting for this role exclusively, with interview dates in the diary. To be considered for this opportunity, please apply by sending your CV today.