30 jobs found

Job Description Title: Senior Salesforce Developer (VP) Location: New York, NY (Hybrid) Target Start Date: ASAP Type: CTH Salary / Pay Rate: DOE Why Work Here This is a mission-driven bank that puts its values at the center of how it does business, serving organizations and individuals focused on making a positive social and environmental impact. Technology plays a direct role in supporting that purpose, and the IT team is actively investing in modern platforms to better serve clients and the people who work with them. You'll be part of a collaborative group that reports into enterprise architecture leadership, which gives you real visibility and a strong voice in how the platform evolves. It's an opportunity to bring senior-level Salesforce expertise to an established, stable institution while knowing your work supports an organization that stands for something. About the Role As the senior Salesforce expert on the team, you'll own the design, build, and administration of solutions on the bank's Salesforce platform, with a strong focus on Financial Services Cloud. This is a hands-on role that blends advanced development with platform administration and business analysis, so you'll split your time between writing code and working directly with users across Sales, Marketing, Operations, and IT to understand what they need. You'll turn business requirements into secure, scalable solutions, build integrations with other enterprise systems, and help set the standards for how Salesforce work is developed, tested, and released. You'll also act as a technical leader, guiding platform governance, mentoring others, and finding new ways to get more value out of the Salesforce ecosystem. Responsibilities Lead end-to-end delivery of Salesforce solutions, from design and build through testing, deployment, and ongoing support, using Apex, Lightning Web Components, Visualforce, SOQL/SOSL, and Flow Work directly with business stakeholders and end users to uncover their goals, pain points, and detailed functional and technical requirements Run requirements workshops, process reviews, and design sessions, then turn the outcomes into process flows, user stories, acceptance criteria, functional specs, and technical designs Assess current processes and recommend practical future-state solutions that weigh business value, user experience, security, scalability, maintainability, and level of effort Handle core Salesforce administration, including user setup and support, roles, profiles, permission sets, sharing rules, page layouts, record types, custom objects and fields, validation rules, reports, dashboards, data management, and declarative automation Act as the go-to Salesforce advisor, helping stakeholders decide whether a need is best met through standard configuration, automation, integration, or custom development Build and support integrations between Salesforce and other enterprise and third-party applications using REST/SOAP APIs, middleware, platform events, and other approved patterns Define and champion standards for development, configuration, security, data, testing, release management, and documentation in line with enterprise architecture and IT governance Conduct code and solution reviews, lead unit, system, integration, regression, and user acceptance testing, and troubleshoot defects and production issues to meet quality, performance, and security expectations Perform regular reviews of platform configuration, user access, and data quality to identify risks, technical debt, and optimization opportunities, then carry out approved fixes and improvements Drive release planning and deployments, including sandbox management, source control, CI/CD practices, production validation, and post-release support Stay current on Salesforce releases and new platform capabilities, evaluate their business impact, and recommend enhancements that improve automation, data visibility, user adoption, and operational performance Required Skills Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent mix of education and relevant experience 9+ years of progressive Salesforce experience across platform development, configuration, administration, integration, solution design, and production support Hands-on experience with Salesforce Financial Services Cloud (FSC), including configuring, customizing, and developing on the FSC data model (Person Accounts, Households, Financial Accounts, Relationship Groups) in a banking or financial services environment Advanced development skills in Apex, Lightning Web Components, Visualforce, Aura, SOQL/SOSL, Salesforce Flow, and asynchronous processing Proven Salesforce administration experience covering security and access management, data management, reports and dashboards, object configuration, declarative automation, sandbox management, and release support Salesforce business analysis experience, including stakeholder interviews, workshop facilitation, process mapping, requirements gathering and documentation, user stories, acceptance criteria, solution validation, and UAT Strong understanding of Salesforce architecture, security and sharing, governor limits, integration patterns, data modeling, API development, and SDLC practices Ability to explain complex business and technical concepts clearly to end users, business leaders, developers, architects, vendors, and other stakeholders Bonus / Soft Skills Salesforce Platform Developer and Salesforce Administrator certifications preferred Salesforce Business Analyst, Advanced Administrator, or architecture certifications a plus Experience with Agile delivery, source control, DevOps practices, and CI/CD tools for managing Salesforce changes across environments Track record leading technical design, code reviews, testing, deployments, troubleshooting, and production support for enterprise Salesforce solutions Self-starter who can lead complex assignments independently, mentor less experienced team members, and manage competing priorities in a collaborative setting Strong analytical, problem-solving, planning, facilitation, and documentation skills with close attention to detail Excellent written and verbal communication skills Proficiency with Microsoft Office, including Excel, PowerPoint, and Word Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Job Description Job Description Project Assistant Industry: Telecommunications Location (city, state): Chicagoland, IL Assignment Type: Temp-to-Hire with potential for Direct Hire for highly qualified candidates Pay: $18.00-$20.00 per hour, with overtime opportunities Work Schedule: Full-time, project-based schedule. Candidates must be flexible to work varying 8.5-hour shifts, generally ranging from approximately 7:30 AM-9:00 PM. Examples may include 7:30 AM-4:00 PM or 12:30 PM-9:00 PM. Occasional overnight coverage may be required. Schedules are communicated in advance whenever possible. Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our client is an established telecommunications organization that supports large-scale technology and communications projects for businesses nationwide. The company provides a collaborative, team-oriented environment with opportunities to develop technical and project coordination skills and grow within the organization. Job Description: We are seeking a Project Administrator to help coordinate the day-to-day execution of telecommunications projects. This position serves as a key point of contact between field technicians, customers, and internal project teams. The ideal candidate is organized, dependable, comfortable working in a fast-paced environment, and able to effectively manage multiple priorities throughout the day. This is a hands-on coordination role that is well suited for someone interested in building a career in project management, telecommunications, or operations. Key Responsibilities: Serve as a primary point of contact for field technicians throughout active projects. Handle incoming calls and requests from technicians working at customer locations. Coordinate technician check-ins and check-outs and monitor job progress. Contact technicians in advance to confirm upcoming assignments and ensure they have the information needed to complete their work. Monitor scheduled technicians and follow up when assignments are delayed or require additional support. Enter and maintain work requests and project information within the company's ticketing system. Track individual jobs throughout the day and help keep projects moving according to schedule. Review completed work and help ensure projects meet established quality standards. Obtain appropriate customer approval when additional or out-of-scope work is required. Close completed orders and accurately document additional work performed. Follow established processes to help projects remain on schedule and within expected financial guidelines. Communicate effectively with internal teams and external resources to resolve issues and keep work progressing. Qualifications: 1-2+ years of experience in project coordination, dispatching, customer service, account coordination, operations, or a similar environment. Telecommunications, field service, technology, or related industry experience is preferred but not required. Strong customer service and communication skills. Ability to multitask and prioritize in a fast-paced environment. Strong attention to detail and follow-through. Comfortable communicating with technicians and customers by phone. Ability to work independently while also collaborating with a team. Stable work history and demonstrated reliability. Basic proficiency with Microsoft Office, particularly Excel. Ability to learn and navigate ticketing/work-order management systems. Perks: Opportunity to develop telecommunications and project management skills Potential hybrid work schedule after training and demonstrated success Career growth and advancement opportunities Strong benefits package upon conversion Medical, dental, and vision coverage 401(k) with company match Paid time off that increases with tenure Birthday off Floating holiday Tuition reimbursement program Fitness reimbursement program Team celebrations and employee events Overtime opportunities Collaborative and supportive team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security tooling implementation and upgrades, ongoing support of services, quality and testing, and meeting the engineering standards of American Airlines. You will be expected to balance technical oversight, and business alignment to keep the organization's assets safe while maintaining operational stability. You will be responsible for the collaboration with system administrators, developers, HR, and security teams to seamlessly integrate and support IDM/IGA capabilities across the organization. As a leader, you will be responsible for ensuring the systems are resilient, running effectively, and smoothly for our customers while empowering and motivating your team. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Your community of practice or your Managers/Leaders will iterate on the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Implementation: Oversee the deployment and configuration of IAM solutions to manage user identities, roles, and system access across the organization's systems and applications. Identity Platform and Design Implementation: Lead the design and deployment of identity management solutions, ensuring they meet security, scalability, and performance requirements, while integrating with existing infrastructure and applications. Resource and Project Management: Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery. Monitoring and Auditing: Direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations, while addressing any identified issues or gaps. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Ensuring Regulatory Compliance: Monitoring and ensuring adherence to cybersecurity regulations and standards, implementing necessary compliance measures. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Develop and implement monitoring strategies to ensure the continuous availability, performance, and reliability of identity services, while managing day to day operations of the identity platform. Access Governance and Certification: Oversee adherence to regulatory scheduled reviews and certifications of user access rights to ensure compliance and prevent "privilege creep". Incident Response and Troubleshooting: Develop and oversee the response to identity-related security incidents, troubleshoot IAM platform issues, and provide guidance and support to users experiencing access problems. Collaboration: Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery. Support and Troubleshooting: Develop and oversee the responses for issues related to certification campaigns and provide guidance and support to users during the campaign process. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. 6+ years prior experience in cybersecurity management or a related field 3+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years of experience in project management, with at least 3 years in a cybersecurity project management role. Proven track record of managing and delivering successful cybersecurity projects. Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project). Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Knowledge of IAM principles and practices for managing user identities, roles, and access privileges Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions Engage with customers to understand pain points with governance, compliance, and access management to identify opportunities where Saviynt can help What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job Description Job Description Title: Database Administrator 3 (Senior Oracle Database Administrator (Hybrid Cloud - OCI, AWS, On-Prem) Location: Nashville, TN 37243 On- site/Remote/Hybrid: Hybrid (Local candidates only) Duration: 4 Months Interview Process: Webcam or In-Person No of submissions: 2 No of Positions: 1 Job Description: As a Senior Oracle Database Administrator, you will be responsible for the architecture, administration, optimization, and security of enterprise Oracle database environments across a hybrid landscape including Oracle Cloud Infrastructure (OCI), Oracle workloads hosted in AWS, and traditional on-premises systems. This role is critical to ensuring high availability, performance, and compliance of shared database platforms supporting mission-critical applications. You will serve as a strategic partner to application teams, infrastructure, security, and data governance functions, driving modernization, automation, and operational excellence. Key Responsibilities Enterprise Database Administration Manage, monitor, and support Oracle database environments (11g through 23c) across OCI, AWS (EC2/RDS for Oracle), and on-prem platforms. Administer multi-tenant architectures (CDB/PDB), RAC, and Data Guard configurations. Ensure database uptime, availability, and performance meet enterprise SLAs. Cloud Hybrid Architecture Design and manage Oracle deployments in OCI (Autonomous DB, Exadata Cloud Service, DB Systems). Support Oracle databases running in AWS (EC2-hosted Oracle, RDS Oracle where applicable). Implement hybrid connectivity strategies (VPN, FastConnect, Direct Connect). Lead cloud migration and modernization initiatives (lift-and-shift, re-platforming). Performance Capacity Management Proactively monitor performance using AWR, ASH, OEM, and cloud-native tools. Tune SQL, PL/SQL, and database configurations for optimal performance. Forecast capacity and storage growth across environments. Backup, Recovery High Availability Implement and manage RMAN backup strategies across hybrid environments. Maintain and test disaster recovery solutions (Data Guard, Active Data Guard). Ensure RPO/RTO targets are met and validated regularly. Security Compliance Enforce database security standards including encryption (TDE), patching, and access controls. Partner with security and compliance teams to support audits and regulatory requirements. Implement least-privilege access and database activity monitoring. Automation DevOps Enablement Develop automation using Shell, Python, Ansible, Terraform, or OCI Resource Manager. Integrate database operations into CI/CD pipelines. Standardize provisioning, patching, and configuration management. AI Tool Integration: Proficiency in managing AI-powered database features and other Data Governance Quality Enablement Support enterprise data initiatives including data cataloging, lineage, and quality controls. Ensure database environments align with governance standards and metadata management practices. Collaborate with data engineering and analytics teams to optimize data accessibility. Operational Excellence Provide 24/7 support as part of an on-call rotation. Troubleshoot complex incidents and perform root cause analysis. Maintain documentation, runbooks, and SOPs for database operations. Proven ability to lead projects, work both independently and in a team environment, take ownership of projects from the beginning to the finish line. Able to prioritize tasks and make adjustment as needed Background Multiple years of hands-on enterprise Oracle database support Strong SQL and PL/SQL background. Good command of Linux Operating system (Redhat or Oracle) and Shell scripting Deep understanding of ORACLE database concepts, including process, memory, storage, ASM management, DR and Cloud infrastructure. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

Job Description Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PI95549f3f2b81-0556

Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". Our commitment to excellence is demonstrated through our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022 certifications; CMMC Level 2 certification; and CMMI Maturity Level 3 appraisals for both Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Intermediate-Level) to join our team in Orlando, FL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher is required Non-remote (relocation incentive available) The Information Security Specialist (Intermediate) will support the South East Region Cyberspace Support Center (RCSC) and help ensure the confidentiality, integrity, and availability of government information systems supporting mission-critical operations. This position supports cybersecurity operations, Risk Management Framework (RMF) activities, vulnerability management initiatives, and cybersecurity compliance requirements across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity professionals, and Government stakeholders to protect critical systems and support authorization and accreditation activities. The ideal candidate possesses strong experience with DoD cybersecurity policies, NIST standards, vulnerability management, RMF processes, and enterprise security technologies. This role offers the opportunity to support mission-critical systems while contributing to the security and resilience of critical Government operations. Job Responsibilities: Support Risk Management Framework (RMF) activities and security authorization efforts for Government information systems. Assist in the implementation and maintenance of cybersecurity policies, standards, procedures, and security controls. Support vulnerability management activities, including identifying, tracking, reporting, and assisting with remediation of IAVMs, ICVMs, and security findings. Participate in security assessments, compliance reviews, audits, inspections, and cybersecurity evaluations. Assist in the development and maintenance of cybersecurity documentation, policies, procedures, reports, and supporting artifacts. Support continuous monitoring activities and cybersecurity compliance initiatives. Maintain cybersecurity records, system documentation, user agreements, and access authorization documentation. Develop, track, and maintain Plans of Action and Milestones (POA&Ms). Support eMASS activities, system authorization packages, and accreditation documentation. Collaborate with cybersecurity, engineering, systems administration, and operational teams to improve system security and compliance. Ensure cybersecurity requirements are incorporated into operational procedures, technical documentation, and system implementations. Assist in implementing and validating security controls in accordance with DoD and federal cybersecurity requirements. Collect, maintain, and report cybersecurity compliance data and performance metrics. Support audit preparation and remediation efforts associated with cybersecurity inspections and assessments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Compensation Range: $80,000 - $90,000 annually Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, and education. Qualifications U.S. Citizen Active DoD Secret Clearance. Four (4+) years of experience supporting cybersecurity, information assurance, information security programs, or cybersecurity operations. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Experience supporting Risk Management Framework (RMF), vulnerability management, cybersecurity compliance, and accreditation activities. Experience supporting eMASS, POA&M management, vulnerability remediation, and cybersecurity documentation. Experience working with DoD cybersecurity requirements, NIST standards, and enterprise security controls. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Baseline certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Information Systems, or a related technical discipline. Microsoft 365 Certified: Endpoint Administrator Associate CySA+, CASP+, CISSP Associate, CISM, or similar cybersecurity certification. Experience with ACAS, Trellix, and enterprise vulnerability management tools. Experience with eMASS, RMF package development, and security authorization processes. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and related cybersecurity frameworks. Experience supporting Department of Defense (DoD) environments. Experience implementing and validating security controls in accordance with DoD cybersecurity requirements. Experience supporting mission-critical systems and high-visibility customers. Experience with knowledge management initiatives, process development, and technical documentation. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Senior-Level) to join our team at the Redstone Arsenal in Huntsville, AL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher required Non-remote (relocation incentive available) The Information Security Specialist (Senior-Level) will support enterprise application modernization and digital transformation initiatives across CPE Aviation (Capability Production Executive Office Aviation), formerly known as PEO Aviation. Supporting Army aviation modernization efforts, this role will be responsible for protecting mission-critical information systems through the implementation of cybersecurity policies, risk management practices, and security compliance requirements. This position serves as a senior cybersecurity professional supporting Risk Management Framework (RMF) activities, vulnerability management initiatives, accreditation efforts, and information assurance programs across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity teams, and Government stakeholders to ensure the confidentiality, integrity, and availability of enterprise systems and data. The ideal candidate possesses extensive experience supporting DoD cybersecurity programs, security authorization efforts, vulnerability remediation, and regulatory compliance activities in complex enterprise environments. This exciting opportunity allows you to contribute directly to Army aviation modernization initiatives while helping safeguard technologies and systems critical to mission success. Job Responsibilities: Conduct security assessments, risk analyses, vulnerability management activities, and remediation planning efforts. Ensure cybersecurity requirements are integrated into operational procedures, continuity plans, and enterprise system implementations. Lead RMF implementation, security authorization activities, and cybersecurity compliance efforts across enterprise systems. Develop, maintain, and enforce cybersecurity policies, standards, procedures, and information assurance requirements. Support accreditation packages, ATO activities, POA&M management, and ongoing compliance reporting requirements. Manage IAVM/ICVM tracking, vulnerability remediation efforts, and cybersecurity compliance activities in accordance with DoD requirements. Collaborate with engineers, system administrators, and program stakeholders to improve organizational security posture. Support eMASS activities, security documentation development, audit readiness efforts, and inspection support. Review and validate security controls in accordance with NIST, CNSSI, DoD, and Army cybersecurity requirements. Maintain security records, user agreements, privileged access documentation, and compliance artifacts. Provide technical leadership, mentorship, and cybersecurity guidance to technical teams and stakeholders. Support enterprise modernization, cloud adoption, and cybersecurity initiatives across the CPE Aviation environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation Range: $80,000 - $100,000 Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, education, and applicable contract requirements. Qualifications U.S. Citizen. Active DoD Secret Clearance. Eight (8+) years of experience supporting cybersecurity, information assurance, or information security programs. DoD 8570/8140 IAT Level II certification or higher (CompTIA Security+ CE or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, accreditation efforts, and cybersecurity compliance programs. Experience supporting enterprise-level information systems and cybersecurity operations. Knowledge of DoD cybersecurity policies, requirements, and best practices. Experience developing and maintaining cybersecurity documentation and compliance artifacts. Baseline Certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, IT Service Management, or a related technical discipline. CYSA+, CASP+, CISSP, CISM, or other advanced cybersecurity certifications. Microsoft certifications supporting Windows 10, Windows 11, Microsoft 365, or Endpoint Administration. Experience with ACAS, Trellix, vulnerability management platforms, and security assessment tools. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and DoD cybersecurity frameworks. Experience with eMASS, RMF package development, and cybersecurity authorization activities. Experience supporting Department of Defense (DoD) environments. Experience supporting mission-critical systems and high-visibility customers. Experience with Knowledge Management initiatives, process improvement, or documentation development. Excellent written, verbal, and interpersonal communication skills. Superior organizational skills, attention to detail, and ability to manage multiple priorities. Experience leading small teams and fostering a culture of collaboration and continuous improvement. Additional Information This position is contingent upon the successful award of the government contract and the completion of all contract negotiations. As part of our recruitment efforts, candidates may be interviewed and evaluated prior to award; however, any offer of employment is contingent upon contract award, funding availability, and customer approval. Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Mandatory Skills: Ui/Ux, product design ServiceNow HRSD, Customer-Facing Consulting, HR Domain Expertise, Executive Stakeholder Management, AI-Driven Process Transformation. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AIpowered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Overall 7 years of work experience with ServiceNow platform a minimum of 5 years in a technical or techno-functional customer-facing role, delivering ServiceNow HRSD product line implementations for large organizations. ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are desired, such as CTA. Strong ServiceNow platform knowledge with the ability to roll up sleeves and resolve technical issues while also understanding process nuances and KPIs that are critical for customer's HR operations. Experience implementing ServiceNow HR Service Delivery products strongly preferred. Possesses deep-rooted expertise and an active presence in the HR industry, leveraging domain knowledge and industry relationships to shape product strategy and drive the success of HR-focused solutions. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences. Strong analytical and problem-solving skills. Ability to work effectively in a fast-paced, dynamic environment. Familiarity with Agile methodologies and experience working in an Agile environment. Strong problem-solving skills and ability to work independently and as part of a team. Experience working with cross-functional teams, including product, process owners, engineers, sales, and marketing professionals. Customer-focused mindset and commitment to delivering high-quality results. Proven track record of driving business growth and customer satisfaction through innovative technology solutions

Job Description Job Description Job Summary: Provide internal organizational support for key member-facing digital systems. Assist staff with technical subject matter expertise on the Digital Banking system and other related digital systems and services. Ensure that the Digital Banking system is functioning properly and fulfilling its intended purpose. Be the liaison between technical technology issues related to digital systems and business line staff. Function as the primary liaison between the digital banking vendor and the organization. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Provide internal support for Digital Banking (online and mobile app), and related systems. Function as the subject matter expert for Digital Banking system administration. Coordinate with Director of Business Technology for Digital Banking and core system integration. Test updates, changes, and enhancements/additions to the Digital Banking system. Coordinate and facilitate testing of Digital Banking system changes with business lines and stakeholders. Coordinate implementations and changes with Digital Banking vendor. Work in conjunction with Data Analyst to report and analyze Digital Banking performance, data, and statistics. Manage third party member-facing digital system integrations. Work with business lines to gather, analyze, and document business requirements related to member-facing digital systems. Recommend digital system features and functionality that are aligned with the organizations strategic goals and direction. Perform other duties as assigned by management. Requirements: Bachelor of Business Administration in Information Systems or related field, or equivalent combination minimum of 5 years of related work experience Financial services experience preferred Skills: Strong organization and time management, problem solving, troubleshooting, and communication skills are required. Works well as a member of a group. Capable of carrying out a given task with all details necessary to get the task done well. Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position. Company Description As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position. Company Description As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Job Description Job Description The Data Reporting Specialist provides core analytical and operational support to Carthage's Office of Institutional Research. Working directly with the IR Coordinator in a small, collaborative team, this role is responsible for processing incoming campus data requests, running routine reports, updating visual dashboards, and ensuring the accuracy of institutional data. DESCRIPTION OF ESSENTIAL DUTIES: Departmental Support & Initiatives: Support the department of Institutional Research in planning, executing, and delivering recurring and ad-hoc campus data requests by using standard reports and authoring custom queries in the Workday Student Information System. Compliance & Survey Support: Assist the IR Coordinator with gathering, cleaning, and validating datasets for mandatory higher education reporting cycles (e.g., federal/state reporting and campus survey collection). Dashboards & Fact Sheets: Maintain and update routine fact sheets, data tables, and visual reporting dashboards using Microsoft Excel and Tableau data visualization software. Data Quality & Auditing: Perform routine quality checks and data audits to spot inconsistencies, missing details, or reconciliations in datasets. Continuous Learning & Team Support: Build technical skills in database querying, data formatting, and office workflows while maintaining clear documentation of reporting procedures. Provide excellent customer service to all members of the Carthage community. Performs other duties as assigned. DESCRIPTION OF NONESSENTIAL DUTIES: None SUPERVISORY DUTIES: None QUALIFICATION REQUIREMENTS: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) Associate's Degree required, Bachelor's degree preferred. Experience working in an institute of higher education or similar environment. Requires 1 to 2 years of data reporting experience. Requires the ability to use a personal computer and Web browser, including a working knowledge of Microsoft Office Suite, particularly Microsoft Excel. Ability to reliably complete various time-sensitive requests. Experience with reporting software and data visualization software (i.e. Tableau) is a plus. Strong attention to detail. Ability to produce clear and accurate information through the use of technological tools. Ability to work independently and collaboratively in a fast-paced environment. Strong organizational and time management skills. Enthusiasm for learning new software, technical reporting tools, and higher education administrative processes. Ability to work with a variety of individuals with diverse backgrounds. Ability to work with discretion around sensitive information. Requires excellent oral and written communication skills to effectively communicate with administrators and faculty members. Requires the ability to work collegially in a team-oriented environment. Requires demonstrated ability to handle challenging situations with confidence and function effectively with frequent interruptions. Requires demonstrated expertise in the areas of organization, problem-solving, and critical thinking. About Carthage Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage. Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability. This position requires a background screening Job Posted by ApplicantPro

Job Description Job Description Together We Build - Partnership, Innovation, Excellence, and Safety At Kelso Industries, 5,000+ employees across 40+ companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. The Operational Systems Manager owns the platforms that run Kelso's revenue and field operations: Salesforce Sales (CRM) and Salesforce Field Service Management (FSM), from implementation through adoption and continuous improvement. This is both a delivery role and a platform administration role: the person is accountable for implementing FSM, getting CRM into the hands of operating companies that do not yet have it, administering the platform day to day, and making both platforms measurably better for the people using them. It is also a player-coach role: the person performs senior Salesforce administrator work directly, manages a junior administrator, and over time extends into the wider operational systems portfolio. What the Role Owns Salesforce FSM implementation: Delivery lead from design and configuration through testing, training, cutover, and hypercare, starting with the pilot operating company and each wave after. CRM rollout: Brings the remaining operating companies onto Salesforce Sales, including newly acquired ones, at a pace that outruns acquisition. Builds a repeatable deployment playbook so each wave costs less than the last. Senior Salesforce administration: Hands-on ownership of Sales Cloud, Service Cloud, and Field Service: users and permissions, flows, validation rules, release management, license management, recurring data audits, and integration health across MuleSoft and NetSuite. Adoption: Drives real usage rather than assuming it follows go-live. Partners directly with OpCo operations, service, and sales leaders; owns role-based training and change management; runs the Salesforce Champion forum; and coaches OpCo leaders on pipeline and work order discipline. Runs recurring data audits across the operating companies: stale pipeline, duplicate records, missing required fields, unworked opportunities, and takes the findings back to OpCo leadership as a coaching conversation rather than a report. Measures adoption, license utilization, data completeness, mobile usage in the field, cycle times, and intervenes where usage is lagging. Standardization: Defines and holds one standard process and configuration across the operating companies. Maps current state, redesigns toward the Kelso standard before configuring to it, and treats OpCo variation as a documented, approved exception rather than a silent fork. Continuous improvement: Owns the enhancement backlog end-to-end (intake, triage, prioritization, build, test, release) on a predictable release cadence. Turns Champion forum feedback, audit findings, and field observation into platform improvements, and applies Eliminate-Simplify-Automate so redundant steps and duplicate data entry get removed rather than automated in place. Governance and vendors: Operational lead to the Salesforce Operational Steering Committee; manages implementation partners against their statements of work and reports honest status into the IT portfolio update. Team: One direct report to start, a Junior Salesforce Administrator/Project Manager. What Success Looks Like FSM stable in production at the pilot OpCo, configuration documented, next wave underway. Additional OpCos live on CRM, with deployment time falling wave over wave. Measured adoption at live OpCos against defined thresholds, not just deployment counts. Exceptions to the enterprise standard documented, approved, and declining over time. A predictable enhancement release cadence with a visibly shrinking backlog of workarounds. A data quality baseline established and audited on a regular cycle. Onboarding pace for newly acquired OpCos ahead of the acquisition rate. Requirements 5+ years in business systems implementation or administration, including 3+ years hands-on with Salesforce. Hands-on Service Cloud administration, not Sales Cloud alone: cases, queues, escalation rules, entitlements, console, omni-channel routing. Field Service is built on Service Cloud; a Sales Cloud-only background does not qualify. Senior admin capability demonstrated personally: configures the platform, rather than directing a consultant to do it. At least one full-lifecycle Salesforce implementation owned end-to-end. A demonstrated track record driving adoption and standardization across multiple sites or business units: able to show what usage looked like before and after, not just that a system went live. Field service, work order, or dispatch experience. Data migration and data quality remediation experience. Supervisory experience, or clear readiness for a first direct report. Credibility with field operations leaders; willingness to travel to OpCo sites. Salesforce Administrator certification, or attainment within six months of hire. Preferred Qualifications Salesforce Field Service implementation experience; Service Cloud or Field Service Consultant certification. MEP, trades, construction, or commercial field service background. Multi-site or multi-entity rollout experience in an acquisitive environment. NetSuite or comparable ERP exposure; familiarity with MuleSoft and Domo. Process improvement and organizational change management training. EHS or field productivity platform experience. Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business

Job Description Job Description Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Position: Salesforce Functional Consultant Location: Remote Role Overview We are seeking an experienced Salesforce Functional Consultant to lead discovery and business analysis on Salesforce org assessment and revamp engagements. The ideal candidate combines strong Sales Cloud functional knowledge with hands-on experience analysing established, heavily customised orgs and turning what they find into recommendations a client can act on. This role works alongside a Solution / Technical Architect and a Technical Lead in a small senior team. The work is advisory: the consultant analyses the existing org, runs sessions with client subject-matter experts, and documents findings, requirements, and target-state design. No changes are made to the client production environment during the assessment. Key Responsibilities Run discovery and requirements workshops with client stakeholders, including product owners, sales operations, administrators, and operations teams. Synthesise existing voice-of-the-customer material and workshop output into structured themes and requirements. Document current-state and future-state business processes, and produce a formal readback for client sign-off. Build inventories across the assessment dimensions: users and security, data and storage, automation and customization, reporting and analytics, integrations, platform health and limits, ecosystem and environments, and data quality. Analyse field utilisation to identify which fields are actively used and which can be hidden, consolidated, or retired. Profile data quality, including duplicate records, obsolete data, and overlapping business processes. Classify every item assessed: continue, rebuild, consolidate, or retire for configuration and automation; purge, archive, or keep for data and process. Contribute to the purge and archive plan that reduces org load and storage consumption. Recommend out-of-the-box Salesforce features and licensed modules in preference to custom development, and flag where custom work is genuinely required. Author assessment workbook entries, requirement documents, and process flows to a client-ready standard. Contribute to the roadmap, effort sizing, and prioritized backlog that supports the client investment decision. Support executive readouts and respond to client questions on findings within your assigned areas. Required Skills & Qualifications Experience: Minimum 5 years of Salesforce experience, with at least 3 years in a consulting or professional services environment. Sales Cloud: Strong hands-on functional knowledge of Sales Cloud, including record types, page layouts, Dynamic Forms, sales processes and stages, opportunity management, validation rules, and Flow. Org assessment: Demonstrable experience analysing an existing Salesforce org, covering objects, fields, automation, reports, and security, and producing findings and recommendations from that analysis. Business analysis: Proven ability to elicit requirements, facilitate workshops, and document current-state and future-state business processes. Field & data analysis: Hands-on experience assessing field utilisation and data quality using reports, SOQL, Data Loader, or equivalent tools. Documentation: Demonstrated ability to author client-ready requirement documents, process flows, and assessment findings. Stakeholder engagement: Strong verbal communication skills, with the ability to lead working sessions with business and technical stakeholders, including senior audiences. Salesforce platform: Working understanding of the Salesforce data model, declarative automation, security model (profiles, permission sets, roles, sharing), and reporting. Tooling: Familiarity with Salesforce Optimizer, Security Health Check, and standard org analysis outputs. Delivery discipline: Experience working to fixed client milestones and delivering within short, time-boxed engagements. Governance: Comfortable operating with read-only access in a client production environment, following strict change control. Certification: Salesforce Certified Administrator. Teamwork: Collaborative team player who works effectively alongside architects, technical leads, and onshore/offshore teams. Preferred Qualifications Salesforce Certified Sales Cloud Consultant or Salesforce Certified Business Analyst. Experience assessing or remediating long-lived, heavily customised Salesforce orgs carrying significant technical debt. Financial services, banking, payments, or card network domain experience. Experience producing assessment or roadmap deliverables presented to executive audiences. Familiarity with Salesforce CLI, metadata retrieve, or code analysis output such as PMD or Salesforce Code Analyzer. Exposure to multi-region, partner, or channel sales processes. Bachelor's degree in Business, Information Systems, Computer Science, or a related field. For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at .

Job Description Job Description Job Title: Area Field Operations Leader Operating Company: Hobbs & Associates Job Location: Elkridge, MD Salary Range: $175-220k annually FLSA Status: Exempt About: Hobbs & Associates is a member of the AIR Control Concepts family. Hobbs & Associates is a commercial HVAC manufacturer's representative that provides HVAC products and engineering services to commercial and industrial contractors, architectural design firms, and building owners. The company supports projects across education, healthcare, military and municipal facilities, entertainment venues, hospitality, and multifamily properties. Check out our website here: Job Description: The Area Field Operations Leader will be responsible for providing the leadership for all activities from the startup of new equipment, warranty, post start up service/maintenance and factory replacement of equipment/systems. The development and maintenance of the relationship with the customer through the life cycle of the equipment. Foster relationships with peer leaders in Sales, Controls, Aftermarket and Administrative arms of our Company to provide a world class experience for our internal and external customers. Daily tasks will include but not limited to the support of Sales through pricing on projects, parts and services, working with the Administrative Team for field service coordination/billings/collections, management of technicians and customer satisfaction. Essential Duties and Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. Leads the Field Operations function of our business to respond to internal and external customers by working with peers across our Company to leverage resources across our business and partner companies to maximize efficiencies including Startups, Warranty Service and Maintenance. Provides input in the scheduling of work including Startups, Warranty, Service, Maintenance, Projects etc. Effectively attracts, mentors, and develops all Field Operations Team Member's skill levels in the areas of customer service, technical skills and emotional intelligence. Produces business results by working with the Administration Team to ensure invoices are generated timely upon completion of work, managing budgets and maximizing applied utilization of the Field Operations Team. Ensures the standard service work processes are followed. Creates and improves transactional processes impacting the customer experience and increasing overall customer satisfaction. Upholds safety within the Field Operations Team. Works with our safety partners on training for all Team Members to ensure a safe work environment both at the office and on jobsites. Maintains a "Customer First" attitude always. Performs all other duties as assigned. Supervisory Responsibilities: Supervises the Field Operations Team directly in a specific area. Helps establish organization structure to include Field Operations Resource Coordinators and Field Operations Administrators including the hiring, training, and evaluation of the Team. Monitors overall Team performance to ensure jobs are being completed timely and in a professional manner. Drives world class customer service for all locations creating ONE organization. Competencies: Quality Management- Provides the highest quality products and services which meet the needs and requirements of internal and external customers. Commits to continuous improvement through empowerment and management by data, open to suggestions and experimentation. Action Oriented- Enjoys working hard. Is action oriented and full of energy for things seen as challenging. Seizes more opportunities than others. Reacts quickly to critical situations. Delegates duties as needed for more efficiency. Customer Focus- Dedicated to meeting the expectations and requirements of customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Time Management- Uses time effectively and efficiently. Values time. Concentrates efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities. Active Listening - Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Communication- Ability to communicate orally and in writing, with clarity and good effect with management, customers, staff, vendors, etc. Understands clearly and quickly when instructions or orders are received. Uses judgment about what information is important and what is not, and what should be communicated, how, to whom and when. Problem Solving- Refers to the ability to solve difficult problems with effective solutions. Ability to resolve common inquiries and complaints. Organization- Marshals resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner. Experience and Requirements: High School Diploma or equivalent required; Bachelor's Degree preferred. Minimum of 4 years' experience in the HVAC industry preferred. Minimum of 3 years' experience managing teams of people, processes and budgets preferred Valid driver's license and clean driving record. To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, etc. This role requires a proficient level of knowledge of Microsoft Office and Adobe. Physical Demands: While performing the duties of this job, the individual must be able to remain in a stationary position for 60 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They regularly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and making adjustments as necessary. Work Environment: The noise level in the office work environment is usually low to moderate. Individuals work in a controlled climate. Will travel occasionally to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms. During the jobsite visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Benefits: We offer a competitive and comprehensive benefits package, including: Medical, dental, vision, and life insurance coverage 401(k) retirement plan with company match Short term and long term disability coverage Paid time off and paid holidays Employee assistance program Ongoing manufacturer and product training Sales development and continuing education support The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodation to qualified individuals. Powered by JazzHR 1ErmICGnEy

Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PIf46917f584e8-0556

Job Description Job Description Responsibilities The Manager, Microsoft 365 & Unified Communications is responsible for the strategy, administration, security, optimization, and support of InnovAge's enterprise collaboration and communications platforms. This leader oversees the technologies that enable employees and operational teams to communicate, collaborate, and deliver participant care efficiently across the organization. This role owns the Microsoft 365 ecosystem, including Teams, Exchange Online, SharePoint Online, OneDrive, Teams Voice, Microsoft 365 Copilot administration and governance, along with contact center, telephony, messaging, and conferencing solutions. The position leads a team of engineers and administrators and is accountable for operational excellence, financial stewardship, vendor management, platform security, and service delivery. This is a hands-on leadership role that partners closely with Infrastructure, Cybersecurity, AI, Compliance, and Business Operations to deliver secure, scalable, and innovative solutions that support InnovAge's continued growth. Essential Functions & Responsibilities Microsoft 365, Copilot & Collaboration Platforms (35%) Serve as the platform owner for Microsoft 365, including Teams, Exchange Online, SharePoint Online, OneDrive, and related collaboration technologies. Lead governance, lifecycle management, licensing, adoption, and optimization initiatives. Administer Microsoft 365 Copilot licensing, governance, and deployment activities. Partner with Cybersecurity and Compliance teams to ensure secure and compliant use of Microsoft 365 and AI-enabled services. Lead collaboration platform modernization, migrations, and continuous improvement efforts. Unified Communications & Contact Center Technology (30%) Provide strategic and operational leadership for Teams Voice, Five9, telephony, conferencing, messaging, and carrier services. Oversee contact center administration, call routing, IVR design, reporting, and integrations. Maintain carrier relationships, E911 compliance, number management, and messaging services. Serve as the primary escalation point for enterprise communications and contact center incidents. Ensure reliable, scalable, and cost-effective communications services across all InnovAge locations. People Leadership & Service Delivery (20%) Lead, coach, and develop a team of engineers and administrators. Establish team priorities, performance expectations, and development plans. Drive operational excellence across incident management, service requests, documentation, and knowledge management. Promote cross-training and succession planning to reduce key-person dependencies. Represent the team in operational reviews, governance meetings, and strategic planning discussions. Vendor, Financial & Project Management (10%) Manage vendor relationships, contracts, statements of work, renewals, and technology investments. Develop and manage budgets, forecasts, and cost optimization strategies. Lead technology implementations, upgrades, migrations, and integration projects. Ensure projects follow established governance, change management, and implementation standards. Security, Compliance & Business Continuity (5%) Support HIPAA, cybersecurity, privacy, retention, and governance requirements. Participate in audits, risk assessments, continuity planning, and disaster recovery efforts. Ensure collaboration and communications technologies align with enterprise security standards and operational resiliency objectives. Qualifications Required Bachelor's degree in Information Systems, Computer Science, or related field; equivalent experience may be considered. 7+ years of enterprise collaboration, communications, or infrastructure experience. 2+ years of people leadership experience. Strong Microsoft 365 administration experience including Teams, Exchange Online, SharePoint Online, and OneDrive. Experience supporting enterprise voice, unified communications, or cloud contact center technologies. Experience managing vendors, contracts, and technology projects. Strong communication and stakeholder management skills. Preferred Experience with Five9, Genesys Cloud, NICE CXone, Amazon Connect, or similar contact center platforms. Teams Voice, carrier management, E911, messaging, and telephony administration experience. Microsoft 365 Copilot administration and governance experience. Healthcare, HIPAA, or other regulated-industry experience. Microsoft, ITIL, PMP, or related certifications. InnovAge Service Standards Requirements Safety Safety- Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies. Accountability Commitment - Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results. Cooperativeness - Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a "can do" attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task. Attendance - Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences. Caring Customer Service - Embraces the organization's commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts. Confidentiality - Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate. Integrity Adherence to Company Policy - Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion. Reliability - Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances. Alignment with Company Goals & Objectives - Supports the organization's mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with co workers, participants, clients, and all other business contacts. Quality Quantity of Work / Productivity - Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives. Quality of Work - Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards. Job Knowledge - Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge. Communication - Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Responsibilities Job Summary We are seeking a dedicated Robotic Process Automation Engineer (RPA) to join our team. In this position, you will be focused on process enhancement discovery and the design, development, testing and maintenance of robotic process automation tools (RPA). The RPA Engineer falls under operations and often acts as a PM/liaison between business partners, IT and other teams involved to help find the best solutions possible. The role will require a deep learning and understanding of our legacy systems and how their various components function and interact with one another. The RPA Engineer will be the go-to problem solver for business partners and must be able to think outside the box and deliver quick/efficient temporary or permanent solutions. This position offers a salary range of $82,000 -$85,000 per year, depending on relevant experience and the state where the employee is hired. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Build RPA solutions while working closely with Business SMEs to resolve technical problems Define data requirements for solutions and create a plan to coordinate this test data Effectively communicate business perceived problems/solutions to executive leadership Maintain relationships with business partners and IT to monitor existing processes and identify potential automation opportunities Perform ROI/Cost Analysis for development and maintenance of automation solutions Publish effective documentation on technical aspects of solution created and post-implementation operating procedures Performs other duties as assigned Travel Some travel required (minimal) Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen ( when applicable for the position ) Compliance with healthcare facility credentialing process ( when applicable for the position ) Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Bachelor's degree in a Computer, Engineering or Technology field or experience in a related role focused on automation solutions, software/application development, or process workflow enhancement Proficiency with Microsoft Office Products, required Preferred Education and/or Experience Experience in at least one automation software (Automation Anywhere, Power Automate, UIPath, etc.) or scripting language (VBA, JavaScript, etc.) Experience with healthcare claims and billing processes, preferred Experience with medical equipment/DME products, preferred Experience with SharePoint, Excel Macros, and SQL, preferred Three years' experience as an Automation Engineer, Software Developer or Business Process Analyst, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork

Job Description Job Description Role: Salesforce Release Manager(23947-1) Duration: 6-12 Months Contract Location: Remote Job Level: Delivery Manager / Lead II - Enterprise Solutions Experience: 10-12 Years IT Experience, including 4 Years in Salesforce Release Role Summary: We are seeking an experienced Salesforce Release Manager to lead the planning, governance, coordination, and deployment of Salesforce releases across multiple environments. The ideal candidate will oversee end-to-end release management activities, ensure compliance with enterprise release processes, coordinate with cross-functional teams, and drive successful deployments with minimal business disruption. This role requires strong expertise in Salesforce platforms, DevOps practices, CI/CD pipelines, change management, and stakeholder communication. Key Responsibilities: Own and manage the Salesforce release calendar, roadmap, and deployment schedules. Coordinate releases across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom Salesforce applications. Collaborate with Product Owners, Architects, Developers, QA teams, Business Stakeholders, and DevOps engineers to ensure release readiness. Manage deployments across Development, SIT, UAT, Staging, and Production environments. Conduct release planning, impact analysis, dependency management, and risk assessments. Ensure adherence to enterprise release governance, compliance, and change management processes. Facilitate CAB (Change Advisory Board) reviews, approvals, and release communications. Coordinate code freezes, deployment windows, rollback strategies, and post-release validation activities. Manage release dependencies involving Salesforce integrations, middleware, and third-party systems. Monitor deployment success metrics, release KPIs, incidents, and continuous improvement initiatives. Lead emergency, patch, and hotfix deployments when necessary. Provide regular release status updates, risk mitigation plans, and executive-level reporting. Partner with support and operations teams to ensure smooth production transitions and post-deployment support. Drive DevOps adoption and release automation initiatives to improve deployment efficiency and quality. Required Technical Skills Salesforce Platform- Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Security & Data Management Salesforce Deployment Best Practices Salesforce Metadata Management Salesforce Environment Strategy Release Management & DevOps Salesforce Release Management CI/CD Pipeline Management Change & Configuration Management Release Governance Environment Management Risk & Dependency Management Incident & Problem Management Deployment Automation Agile Release Planning Tools & Technologies Copado (Preferred) Gearset AutoRABIT Salesforce DevOps Center Salesforce DX (SFDX) GitHub, GitLab, Bitbucket Jenkins Azure DevOps Jira ServiceNow Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 8 years of overall IT experience. 4 years of Salesforce Release Management, DevOps, or deployment management experience. Proven experience managing large-scale, multi-team Salesforce release programs. Strong understanding of Salesforce metadata deployment and environment management strategies. Experience implementing and supporting CI/CD pipelines for Salesforce. Strong understanding of Agile, Scrum, and DevOps methodologies. Experience working with enterprise change management and release governance frameworks. Strong analytical, troubleshooting, and risk management skills. Preferred Qualifications Salesforce Administrator Certification Salesforce Platform App Builder Certification Salesforce DevOps Center Experience Copado Fundamentals or Copado Release Management Certification PMP, SAFe Agilist, Scrum Master, or ITIL Certif

Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details

Job Description Job Description Deadline: November 14, 2026 Certificate Number: C05MA01O9 / Job Order: 2026-520 / 1 Position On-Site MISSION: Redlands Christian Migrant Association (RCMA) is a nationally recognized non-profit leader in childcare and early education. RCMA operates more than 53 centers and 3 charter schools, with a staff of 1,400 employees, in 18 Florida counties. We have grown over the years through our policy of hiring from the communities served, forging a strong bond between parents and RCMA caregivers, teachers, and staff. WHY WORK FOR US? Would you rather have a fulfilling career than just a "job"? At RCMA, we feel lucky to work in fulfilling roles every day. Like one big family, we work hand in hand with families who need allies on their journey toward big dreams. Through empathy and compassion, we help cultivate a sense of dignity and pride in these valuable members of society and provide them with resources for growth. If this sounds like a family you'd like to become a member of, we'd love to hear from you! BENEFITS: In addition, RCMA offers a comprehensive benefits package for full-time employees. This includes a $40,000 Basic Life Insurance and Long-Term Disability Insurance covered 100% by RCMA. Benefits include medical, dental, vision, voluntary life insurance, short-term disability insurance, and a retirement plan. Eligible employees receive holiday pay, personal time off, and tuition assistance. PURPOSE OF POSITION: Ensures delivery of efficient and high-quality services to children and families through simplifying and streamlining entry and data tracking for informing families and program improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; however, other duties may be assigned . Receives, reviews, and enters data into a computer system or tracking database according to established procedures using (GoEngage) and/or Enhance Field System Modernization (EFS Mod) database. Creates and maintains child and family files for all funding sources in designated and locked file cabinet(s), while ensuring the confidentiality of the collected and stored data is maintained. Completes application and determines family's eligibility for School Readiness (SR) and Voluntary Prekindergarten (VPK) child care programs. Completes re-determinations as required. Reviews child Sign In/Out forms for completeness in preparation for the Center Coordinator to reconcile and approve attendance rosters. Submits (SR) and (VPK) attendance rosters to the Program Data Analyst by the 1st of each month. Generates statistical reports to compare, analyze, and verify data entered with source documents. Distributes reports to center, area, and statewide staff as appropriate. Serves as the primary liaison between the Center, (GoEngage), (EFS Mod) and Database Administrators throughout the organization. Meets weekly with Center staff regarding analysis of database reports. Attends required data entry and eligibility trainings and meetings and provides input to enhance systems. Adherence to all RCMA funding and DCF requirements MANDATORY QUALIFICATION REQUIREMENTS/EDUCATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while exercising independent judgment and discretion under the general supervision of the Center Coordinator. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must meet age, medical, moral character, and any other requirements for childcare as required by Florida Statutes. Some overnight travels and weekends may be necessary to complete the requirements. If School Readiness, DCF 45 hours would be required if the employee would work directly with children or is unsupervised with children. MINIMUM EDUCATION AND EXPERIENCE : High school diploma or GED. 3 to 5 years of work experience in a data entry position which provides the desired knowledge, skills, and abilities necessary to perform the position's essential duties and responsibilities. Computer literacy and data entry experience. Knowledge of records management procedures. Knowledge of computer software, including Excel and Word. Knowledge of (GoEngage) and (EFS Mod) database systems is a plus. Skills in the use of basic office equipment. Customer service skills and sensitivity to staff and families. Communicates clearly and effectively, both orally and in writing. Ability to perform mathematical calculations. Ability to demonstrate detail orientation. Ability to enter accurate information into an automated database Ability to demonstrate excellent organizational and follow-up skills. Ability to provide customer service effectively and courteously under normal or high-pressure circumstances. Detail-oriented and possess skills in keyboard and calculator touch systems. Carry out multiple tasks and meet deadlines. RCMA is an equal opportunity/affirmative action employer and a drug free workplace. All candidates selected for employment are required to successfully complete a Level 2 fingerprint-based background screening. Additional information is available on the Care Provider Background Screening Clearinghouse Education and Awareness website at the link provided.