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Genesis10 is currently seeking a Programmer/Analyst - Hybrid for a contract to hire position with a Regional Financial Institution located in Columbus, OH. Compensation: $46.00 - $56.00 per hour, W2, based on qualifications Position Overview: Our client is seeking a Programmer/Analyst to support the development and ongoing enhancement of their Enterprise Payments platform. This role focuses on implementing cloud-native solutions across a Java backend, supporting event-driven payment processing, and ensuring application stability. The ideal candidate will partner with IS Tech Specialists, architects, and business analysts to deliver secure, scalable, and highly available payment solutions. Key Responsibilities: Analyze business and technical requirements and translate them into effective technical solutions Develop and maintain back end services using Java (e.g., Spring Boot) Design, build, and version RESTful APIs, including contract-first design, documentation, and integration testing Design, develop, test, and maintain cloud native applications on GCP Implement serverless and container based solutions using Cloud Functions, Cloud Run, and/or GKE Build and maintain APIs using Apigee or GCP API Gateway Write clean, maintainable, and well documented code following enterprise standards Participate in incidents, problems, and change management processes and provide production support, including scheduled on call rotation Work with offshore/onsite teams to ensure timely and quality delivery of technical and testing artifacts Demonstrate knowledge of and can deliver solutions using DevSecOps tool chains and processes Provide assistance in solving hardware or software problems Primary Requirements: Bachelor's Degree 3+ years of hands on experience developing and supporting cloud native applications on GCP Strong proficiency in Java (Spring/Spring Boot) and GCP 3+ years of experience with GCP, AWS, and/or Azure 3+ years of experience supporting IaC automation, preferably Terraform 3+ years of coding/scripting experience, preferably Java Experience building and supporting secure RESTful APIs and asynchronous, event driven integrations (OAuth2/OIDC or similar authentication approaches preferred) Desired Skills: Experience with cloud-based technologies and multiple platform environments, including GCP, AWS, Azure, IaC/Terraform, Agile delivery, Azure DevOps, CI/CD pipelines, Git, cloud security, IAM, and policy validation Experience supporting enterprise scale payment or financial systems Knowledge of payment processing concepts (ACH, checks, debit/credit/corporate cards, Zelle, bill pay, etc.) Experience using monitoring tools like Dynatrace, Splunk, and log files Exposure to AI assisted development or automation tools Experience with Infrastructure as Code (Terraform preferred) Strong analytical, troubleshooting, communication, interpersonal, and customer service skills Card product and processing experience, expense management experience, and/or Financial Services industry experience Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal! Primary Responsibility / Summary This position supports the City of Los Angeles AdVantAGE LA Older Worker Peer Navigator initiative and is assigned to the applicable Los Angeles City Community Investment Department program year ending June 30, 2027. The assignment and continued employment are contingent upon contract funding, operational need, and program requirements. Upon completion or termination of the contract assignment, Ambassadors will revert to their pre-program base rate of pay, plus any approved merit increases earned during the contract period, in accordance with Goodwill Southern California compensation policies and practices. The Specialist, WCD Peer Navigator Programs supports adults age 55 and older as they re-enter or advance in the workforce, pursue training, enroll in benefits, and access supportive services. Drawing on professional expertise, personal insight, and an understanding of the challenges facing older workers the Peer Navigator serves as a trusted guide, advocate and workforce navigator. The position combines individualized career guidance, participant intake and case management, workforce-system navigation, outreach, peer support, documentation, and partnership development while maintaining program, organizational, and grant compliance. Essential Duties and Responsibilities Participant Services Build trusting relationships with older adult participants through individualized guidance, coaching, culturally responsive support, and, when appropriate, the use of personal insight to encourage engagement, motivation, and self-advocacy throughout program participation. Conduct comprehensive assessments of participants' skills, employment goals, career interests, training needs, barriers, and support needs; develop individualized employment plans and connect participants with appropriate services. Complete participant intake and enrollment by collecting required documentation, determining program eligibility, explaining program services and expectations, and ensuring participants are successfully onboarded. Guide participants through career exploration, labor-market information, job search activities, resume and application preparation, interviewing, digital literacy, and age-friendly job-search strategies. Deliver job-readiness services through workshops, classroom instruction, small-group sessions, peer-support circles, and one-on-one coaching covering job search strategies, resume development, interviewing, workplace professionalism, communication, and employment readiness. Provide ongoing case management through follow-up, coaching, progress monitoring, case conferencing, and barrier resolution to support training completion, credential attainment, employment, retention, and advancement. Connect participants with internal and community resources through warm referrals for training, transportation, housing, healthcare, public benefits, financial education, legal assistance, childcare, and other identified needs. Coordinate qualified participant referrals with Employer Engagement teamby communicating qualifications, employment goals, readiness, and application status and by supporting employer connections, interviews, and job placement. Case Management and Documentation Maintain accurate, timely, secure, and confidential participant records, including case notes, electronic and paper files, employment plans, progress reports, schedules, timesheets, outcomes, and required supporting documentation. Document participant services and progress in CalJOBS and other required systems in accordance with program, funder, and organizational standards. Track goals, training activities, job-readiness progress, employment engagement, placements, retention, and other required outcomes; use findings to support reporting and continuous service improvement. Coordinate training activities by preparing agreements, monitoring attendance and progress, collecting certificates and reports, resolving documentation issues, and processing billing documentation in a timely manner. Explain and reinforce program, funding, organizational, and confidentiality requirements while promoting participant accountability and successful participation. Program Administration, Outreach and Partnerships Recruit and engage participants through hiring events, orientations, job fairs, workshops, community presentations, outreach calls, and other approved activities. Develop and maintain collaborative relationships with employers, workforce staff, case managers, training providers, benefits organizations, community-based organizations, and referral partners to expand opportunities and provide coordinated support. Facilitate peer groups and workshops designed for older workers, including digital skills, benefits and resource navigation, overcoming ageism, training pathways, and employer engagement. Assist in developing practical tools, systems, resource guides, referral processes, and service-delivery practices that WorkSource Centers can use to improve services for older adults. Conduct participant, employer, partner, and training-satisfaction surveys; identify service-improvement opportunities and support continuous quality-improvement activities. Participate in program monitoring, staff meetings, audits, required training, and quality-assurance activities to ensure compliance with organizational, contractual, funding, and regulatory requirements. Position is based at a City of Los Angeles WorkSource Center and is community based, with a combination of office, workforce-center, and fieldwork activities. Regular in-person interaction with participants, staff, employers, and community partners is required. Safety Compliance and Additional Duties Follow organizational safety policies and procedures and promptly report hazards, unsafe conditions, incidents, or concerns. Maintain safe work practices during all work activities and ensure adherence to established safety guidelines. Perform other duties and special projects as assigned. Travel Requirements This position requires travel within Los Angeles and may require travel up to 25 percent within Southern California. A valid California driver's license, state-required automobile insurance, and an acceptable Department of Motor Vehicles record are required when driving is an essential job function. Occasional evening or weekend outreach events may be required. The role may involve extended computer use, local travel, community events, and occasional schedule flexibility. Supervisory Responsibilities This position does not supervise employees and may provide peer guidance, resource support, or informal assistance to program participants and staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience High school diploma or general education degree GED required. One to two years of case management, career counseling, workforce development, social services, peer navigation, or related experience preferred. Experience navigating employment later in life, career transition, benefits, workforce-system services, or related workforce challenges is strongly valued. Experience serving or working with adults age 55 and older preferred. Knowledge Skills and Abilities Strong interpersonal and communication skills with the ability to build rapport and trust with individuals from diverse backgrounds. Knowledge of local workforce systems, community resources, benefits programs, training options, and older-adult services preferred. Ability to maintain confidentiality, organize detailed documentation, manage multiple priorities, and follow through within required timeframes. Proficiency with Windows-based computer applications, including Word, Excel, Outlook, PowerPoint, Microsoft Teams, online job-search platforms, and case-management or database systems. Ability to read, analyze, and interpret procedures, regulations, reports, and business correspondence; write reports and case documentation; and present information clearly to participants, staff, partners, and the public. Ability to apply basic arithmetic, interpret data, use sound judgment, follow written and verbal instructions, and solve routine problems within established guidelines. Bilingual English and Spanish or another language commonly spoken in Los Angeles preferred. Punctual and dependable attendance, flexibility, initiative, and commitment to Goodwill's values of Respect, Integrity, Service, and Excellence. Certification and Professional Development Complete required organizational, funder, safety, privacy, and program training within established timelines. Participate in professional development and credentialing opportunities related to workforce development, adult education, benefits navigation, older-adult services, job-search tools, ageism, training programs, and employer engagement. Pre-Employment Testing Drug Screen 8 Panel Background Check Employment Verification Live Scan Professional Reference Check MVR LEIE Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: . click apply for full job details

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Deepak at or Dinesh at Title: AI Developer Location: Palo Alto, CA Duration: 3 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: About the Team The Enterprise AI team is our client's internal AI enablement engine. They evaluate where AI can make a real difference, build the platforms and patterns that make adoption easy, and help engineering teams across the organization work smarter and faster. They operate at the intersection of applied AI, distributed systems, and enterprise operations their job is to make Client more efficient, one AI-powered workflow at a time. This is a high-impact, high-autonomy team where you'll work closely with engineering, product, and operations teams across our client to bring AI capabilities to life. About the Role As an Applied AI Developer on the Enterprise AI team, you'll evaluate where AI fits, build the tools and platforms that make it practical, and enable teams across our client to adopt modern AI development patterns including LLM orchestration, agentic workflows, and model governance. You stay hands-on and outcomes-oriented: prototyping, evaluating emerging AI technologies, and shipping solutions that make the organization measurably more efficient. What You'll Do Think AI-first assess where agentic approaches genuinely outperform conventional solutions, then own the quality bar: build automated evals, simulation tests, and regression frameworks that keep our AI systems reliable and improving as they scale. Design agentic systems tool orchestration, agent reasoning, memory, MCP integrations, and human-in-the-loop workflows. Define and implement AI governance patterns guardrails, data lineage, auditability, and responsible AI practices that ensure our agentic systems are safe, compliant, and trustworthy. Drive adoption through pilots, proofs-of-concept, and scalable implementations across engineering teams. Collaborate with various business functions, product, security, and platform teams to translate AI use cases into production-grade, end-to-end solutions. What We're Looking For 5+ years of professional software engineering, with at least 2 years focused on applied AI in production systems. Proficient in Python and/or Go; comfortable reading and writing in the other. Proven experience building and scaling multi-agent or agent-driven systems in production real-world operational ownership, not just simple LLM workflows. Hands-on experience with modern agent ecosystems, including frameworks (e.g., LangGraph, Google ADK, Mastra, Claude Agent SDK), observability and evals tooling (e.g., Langfuse, LangSmith, Braintrust), MCP implementations, and leading AI SDKs (e.g., OpenAI, Anthropic). Strong systems and backend architecture fundamentals designing scalable, reliable systems and handling infrastructure, performance, failure modes, cost, and deployment concerns. Good understanding of cloud-native environments (GCP and/or AWS) compute, storage, networking, and managed AI services. Experience designing and integrating with enterprise APIs (REST, GraphQL) including authentication and authorization patterns (OAuth2, SAML, API keys, RBAC). Comfortable working with backend databases (SQL and NoSQL) writing queries, understanding data models, and building data access layers that enforce role-based access control. Strong cross-functional collaborator and communicator, able to partner with Product, Operations, and domain experts to deliver end-to-end systems with measurable real-world impact. A force-multiplier on the team you raise the bar for clarity of thinking, system design standards, and team execution. Nice to Have Experience with AI evaluation tooling (Langfuse, LangSmith, Braintrust, or custom eval frameworks). Experience building custom MCP servers, not just consuming them. Familiarity with containerization and orchestration (Docker, Kubernetes). AI-native builder with high velocity and ownership intellectual curiosity, rapid adoption of new tools, bias to action, and the ability to drive ambiguous problems from concept to production. Hands-on experience with inference cost optimization managing spend as agent deployments scale. Experience using AI-powered coding agents (e.g., Claude Code, GitHub Copilot, Cursor, Windsurf) to accelerate development workflows rapid prototyping, code generation, debugging, and test writing. Experience with RAG (Retrieval-Augmented Generation) architectures and document retrieval pipelines vector databases, embedding models, chunking strategies, and hybrid search for building agents that answer questions grounded in enterprise documentation. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

DTS is looking for experienced Security Analyst for our direct client position in Lansing, MI Top Skills & Years of Experience: - Governance, Risk and Compliance (GRC) -3+ years (Keylight preferred) - Experience providing audit evidence to comply with security standards such as NIST, PCI, HIPPA, FERPA - Required - 5 Years - Exposure to Complex IT web Applications, within the past 5 years - Required - 5 Years - Experience leading meetings and making oral and written reports - Required - 5 Years - Experience working as a liaison between different business and IT areas - Required - 5 Years Job Description: The primary duty of this position is performing as the compliance authority and liaison among business partners, technical teams, security groups, and management. The Senior Analyst ensures that requirements, processes, and documentation align with client standards, NIST protocols, and enterprise security governance. This role guides stakeholders through complex compliance cycles, drives consistency across application areas. They will also work and collaborate with people outside of the client Agency Services Compliance Team such as vendors, auditors, project managers, and analysts. Job responsibilities: - Provide leadership and oversight for maintaining and updating System Security Plans (SSPs), ensuring documentation accuracy, completeness, and alignment with NIST protocol and SOM compliance standards. - Lead and coordinate the Authority to Operate (ATO) renewal process, including planning, preparing required materials, managing timelines, and ensuring successful approval and continuous compliance for all supported applications. - Ensure all applications maintain a valid ATO on a three-year cycle and lead efforts to validate and maintain accurate security controls throughout each renewal period. - Reviews and informs management on security risk assessment results and recommends corrective actions as necessary. - Reviews, assesses risks and scope for high level security incidents. Develops new reports for management based on those collected metrics across multiple agencies: conducts trend analysis. - Work with stakeholders to address and track Plans of Action & Milestones (POA&Ms) and other compliance requirements, ensuring timely reporting and closure. - Provide senior level support across multiple business areas, MDCR, MCSC & MiLEAP, with a focus on standardized security plan updates, documentation improvements, and long-term process consistency. - Analyze existing compliance documentation, identify gaps or risks, and guide corrective actions to meet regulatory and organizational requirements. - Coordinate cross functional collaboration with technical teams, business owners, enterprise security personnel, and project leadership to ensure all evidence and artifacts required for SSP and ATO processes are properly completed and maintained. - Oversee review, updates, and remediation of security controls, ensuring issues are tracked, communicated, and resolved in collaboration with stakeholders. - Lead efforts to identify procedural gaps, risks, or required updates during renewal cycles, ensuring consistent application of best practices across all supported systems. - Contribute to enterprise security governance by providing guidance, maintaining accurate records, mentoring team members, and driving timely completion of compliance activities. - Leads mid to high-level Incident Responses when working to resolve incidents. - Serves as the Incident response specialist for cyber event detection, correlation, response, and recovery. Job Qualifications: - Bachelor's degree in cyber security, Information Assurance, Business Analytics, or IT Related Field (OR: 5 years of experience) - Preferred Advanced Degrees, Master's in Cybersecurity, Information Assurance, Information Systems / IT Leadership, or an MBA with an IT or Security Concentration - Educational or professional knowledge of NIST Framework and Controls a must - Strong aptitude for written and oral communication - Strong documentation skills - Can collaborate cross-functionally

Greetings from Cortracker! I'm Ajay from Cortracker, and I'm reaching out to you regarding the job position detailed below. Please review the description and let me know if you're interested in the role. Title: Senior SAP FI/CO Consultant Location: Tampa, FL (Open relo if already in FL, hybrid - 4 days onsite) Duration: 12+ months Contract to hire Job Description: Responsibilities Serve as SAP Solution Architect and trusted advisor for Finance and Cost business functions. Lead SAP-driven digital transformation initiatives and technology roadmaps. Design SAP solutions that improve operational efficiency and business agility. Gather requirements, analyze business processes, and create functional designs. Configure, develop, and implement SAP FI/CO solutions. Lead SAP implementation, rollout, upgrade, and transformation initiatives. Support SAP ECC and S/4HANA environments. Develop best practices, solution architectures, and governance standards. Coordinate integrations among FI, CO, MM, PP, SD, banking, EDI, and third-party systems. Prepare test plans, test scripts, UAT activities, and data conversion efforts. Perform root cause analysis and issue resolution. Provide end-user support, training, and process documentation. Lead project teams, business workshops, and cross-functional initiatives. Partner closely with business stakeholders, AMS teams, vendors, and IT resources. Evaluate emerging SAP technologies and recommend improvements. Develop business cases and solution recommendations for future investments. Mentor technical teams and provide architecture leadership. Qualifications Bachelor's Degree in Business, Computer Science, Information Systems, Engineering, or related field. 8+ years of SAP experience. Strong SAP FI/CO functional expertise. Experience leading SAP projects and implementations. Strong knowledge of business process design and optimization. Experience working in AMS and enterprise support environments. Ability to document business processes and technical solutions. Strong understanding of IT architecture, cloud technologies, APIs, governance, and security. Experience collaborating with global business and technology teams. Required Skills SAP FI SAP CO (Controlling) SAP ECC SAP S/4HANA Material Ledger Month-End Close Processes Cost Accounting Financial Accounting Asset Accounting SAP Bank Integrations Payment File Processing EDI Integrations SAP Implementation & Rollouts Functional Design & Configuration Business Process Analysis Requirements Gathering Test Planning & Execution Data Conversion & Migration SAP Architecture Integration with PP, MM, and SD SAP Support & Production Operations Project Leadership Stakeholder Management Preferred Skills S/4HANA Brownfield Conversion Experience SAP Certification(s) SAP VIM (Vendor Invoice Management) Vertex Tax Integration SAP Tax Solutions Cloud Architecture Knowledge Big Data Technologies Agile Methodologies Project Management Frameworks Innovation & Transformation Programs Global SAP Deployments Finance Transformation Initiatives AMS Leadership Experience Sincerely, Ajay Vootla Talent Acquisition Specialist CORtracker Inc. 5005 W Royal Ln, Suite 298, Irving, TX 75063 Direct: Email: LinkedIn: Website:

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager

Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager