LTM
Job Description About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Job Title: Technical Project Manager Work Location: Charlotte NC Fulltime Job Description: Manage end to end project delivery ensuring commitments are delivered on time within scope budget and quality expectations Develop and maintain project plans milestones delivery schedules and resource allocations Monitor project progress and take corrective actions to mitigate schedule or cost deviations Ensure successful execution of project deliverables with clear accountability and ownership Governance Compliance Establish and enforce project governance frameworks standards and best practices Conduct regular project reviews governance meetings status reporting and management reviews Ensure adherence to organizational processes client governance requirements audit controls and compliance standards Maintain accurate project documentation RAID logs action trackers and status reports Risk Issue Management Proactively identify assess track and mitigate project risks and issues Drive timely resolution of escalations and blockers Maintain visibility of risks dependencies assumptions and constraints across projects Ensure preventive and corrective actions are implemented effectively Stakeholder Client Management Act as the primary point of contact for project stakeholders Provide transparent and proactive communication regarding project status risks dependencies and delivery commitments Team Leadership Coordination Lead crossfunctional teams comprising Business Analysts Developers QA DevOps and Support teams Drive accountability ownership and collaboration across delivery teams Facilitate conflict resolution and decisionmaking to maintain delivery momentum Mentor and guide team members to improve delivery effectiveness and governance adherence Ensure adequate release planning and deployment readiness Monitor production incidents problem tickets and major incidents Drive root cause analysis and preventive actions to minimize recurring issues Ensure strong focus on operational stability and continuous service improvement Financial Resource Management Track project budgets utilization forecasts and cost performance Manage project financials to avoid cost overruns and improve delivery efficiency Continuous Improvement Drive process improvements and delivery optimization initiatives Identify opportunities to improve quality productivity governance and client experience Required Skills Project Management Project Planning Scheduling Project Governance Delivery Management Program Coordination PMO Practices Change Management Release Deployment Governance Stakeholder Management Negotiation Skills Presentation Reporting Risk Quality Management Risk Management Issue Management Escalation Management Quality Assurance Governance Audit Compliance Management Benefits/perks listed below may vary depending on the nature of your employment with LTM ("LTM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Job Description About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Job Title: Technical Project Manager Work Location: Charlotte NC Fulltime Job Description: Manage end to end project delivery ensuring commitments are delivered on time within scope budget and quality expectations Develop and maintain project plans milestones delivery schedules and resource allocations Monitor project progress and take corrective actions to mitigate schedule or cost deviations Ensure successful execution of project deliverables with clear accountability and ownership Governance Compliance Establish and enforce project governance frameworks standards and best practices Conduct regular project reviews governance meetings status reporting and management reviews Ensure adherence to organizational processes client governance requirements audit controls and compliance standards Maintain accurate project documentation RAID logs action trackers and status reports Risk Issue Management Proactively identify assess track and mitigate project risks and issues Drive timely resolution of escalations and blockers Maintain visibility of risks dependencies assumptions and constraints across projects Ensure preventive and corrective actions are implemented effectively Stakeholder Client Management Act as the primary point of contact for project stakeholders Provide transparent and proactive communication regarding project status risks dependencies and delivery commitments Team Leadership Coordination Lead crossfunctional teams comprising Business Analysts Developers QA DevOps and Support teams Drive accountability ownership and collaboration across delivery teams Facilitate conflict resolution and decisionmaking to maintain delivery momentum Mentor and guide team members to improve delivery effectiveness and governance adherence Ensure adequate release planning and deployment readiness Monitor production incidents problem tickets and major incidents Drive root cause analysis and preventive actions to minimize recurring issues Ensure strong focus on operational stability and continuous service improvement Financial Resource Management Track project budgets utilization forecasts and cost performance Manage project financials to avoid cost overruns and improve delivery efficiency Continuous Improvement Drive process improvements and delivery optimization initiatives Identify opportunities to improve quality productivity governance and client experience Required Skills Project Management Project Planning Scheduling Project Governance Delivery Management Program Coordination PMO Practices Change Management Release Deployment Governance Stakeholder Management Negotiation Skills Presentation Reporting Risk Quality Management Risk Management Issue Management Escalation Management Quality Assurance Governance Audit Compliance Management Benefits/perks listed below may vary depending on the nature of your employment with LTM ("LTM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
HireNow Staffing
Cleveland, Ohio
Job Description Job Description Legal Workflow Intelligence & Digital Solutions Analyst Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a Legal Workflow Intelligence & Digital Solutions Analyst to join one of our valued client partners in Cleveland, Ohio . This hybrid opportunity is ideal for an experienced legal technology professional who enjoys improving legal workflows through innovative technology solutions while partnering directly with attorneys, legal professionals, and cross-functional business teams. The selected professional will support the implementation, adoption, and optimization of legal technology platforms that enhance productivity, streamline legal operations, and improve client service. This role combines legal operations knowledge, technology enablement, user training, workflow analysis, and project coordination to help maximize the value of modern legal technology solutions. Key Responsibilities Partner with attorneys and legal professionals to improve legal workflows through technology-enabled solutions. Configure, implement, and support legal technology platforms for litigation, contract analysis, document automation, and legal operations. Develop user-friendly training materials, workflow guides, reference documentation, FAQs, and instructional resources. Deliver introductory training sessions, application demonstrations, and ongoing end-user support. Monitor platform adoption, collect user feedback, and identify opportunities to improve system utilization. Collaborate with Innovation, Information Technology, Knowledge Management, Research, Professional Development, and Practice Group leaders on technology initiatives. Assist with legal technology implementations, software upgrades, and workflow optimization projects. Research emerging legal technologies, artificial intelligence platforms, and workflow automation solutions. Prepare reports that measure user adoption, technology effectiveness, and operational improvements. Maintain confidentiality while supporting legal professionals with technology-related initiatives. Required Qualifications Bachelor's degree in information technology, Business, Legal Studies, Computer Science, or a related discipline is preferred. Demonstrated experience supporting legal technology, legal operations, workflow improvement, or systems implementation within a law firm or legal department. Strong understanding of attorney workflows, matter lifecycles, litigation support, or transactional legal operations. Experience supporting legal technology platforms such as Kira, Luminance, Opus 2, Legora, Harvey , or similar legal technology applications. Familiarity with generative AI prompting, workflow automation, or AI-assisted legal processes. Strong analytical, organizational, project coordination, and problem-solving abilities. Excellent written, verbal, presentation, and customer service skills. Advanced proficiency with Microsoft Office, Microsoft Teams, SharePoint, Excel, and reporting tools. Ability to manage confidential information with professionalism and discretion. Authorized to work in the United States. U.S. citizens only. Preferred Qualifications Experience implementing enterprise legal technology platforms. Knowledge of Power BI or business intelligence reporting solutions. Experience developing technology training programs for attorneys and legal professionals. Experience supporting legal innovation, knowledge management, or digital transformation initiatives. Familiarity with no-code or low-code automation platforms. Strong understanding of organizational change management principles. Stable employment history demonstrating continued growth in legal technology or legal operations. HireNow Package Compensation: $75,000-$100,000 annually , based on experience. Benefits: Comprehensive medical, dental, and vision insurance; retirement savings program with employer contribution; paid vacation; paid holidays; paid sick leave; professional development opportunities; hybrid work flexibility; continuing education support; and additional employer-sponsored benefits. Employment Type: Full-Time. Schedule: Standard business hours. Work Location: Hybrid - Cleveland, Ohio. Applicants must currently reside within commuting distance of Cleveland, Ohio. Applicant Requirements: U.S. citizens only. No employment sponsorship available now or in the future. Hiring Need: 1 Position. HireNow Checklist HireNow Staffing is recruiting a Legal Workflow Intelligence & Digital Solutions Analyst who demonstrates the following: Possesses experience supporting legal technology, legal operations, or digital workflow initiatives. Understands attorney workflows, litigation processes, or transactional legal operations. Demonstrates experience implementing or supporting legal technology platforms. Communicates technical concepts clearly to attorneys and non-technical professionals. Excels at training users, documenting workflows, and improving technology adoption. Maintains exceptional organization, confidentiality, and customer service. Resides within commuting distance of Cleveland, Ohio. Meets all required qualifications while demonstrating multiple preferred qualifications. HireNow Standout Candidates Candidates will receive the strongest consideration if they demonstrate: Significant experience supporting legal innovation programs. Strong knowledge of AI-enabled legal technologies and workflow automation. Success implementing enterprise legal software platforms. Excellent presentation and technology training skills. Proven ability to improve attorney adoption of legal technology solutions. Experience collaborating across legal, IT, innovation, and knowledge management teams. Stable employment history demonstrating increasing responsibility within legal technology or legal operations. HireNow Disqualifiers The following will prevent candidates from moving forward in the hiring process: Jumpy resumes will not be accepted or interviewed. No experience supporting legal technology or legal operations. Limited understanding of law firm workflows or legal service delivery. Poor communication, customer service, or project coordination skills. Applicants requiring employment sponsorship now or in the future. Applicants who do not currently reside within commuting distance of Cleveland, Ohio . Candidates who do not meet the core qualifications required for this position. HireNow Staffing Disclaimer HireNow Staffing is acting as a direct placement partner for this Legal Workflow Intelligence & Digital Solutions Analyst opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process.
Job Description Job Description Legal Workflow Intelligence & Digital Solutions Analyst Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a Legal Workflow Intelligence & Digital Solutions Analyst to join one of our valued client partners in Cleveland, Ohio . This hybrid opportunity is ideal for an experienced legal technology professional who enjoys improving legal workflows through innovative technology solutions while partnering directly with attorneys, legal professionals, and cross-functional business teams. The selected professional will support the implementation, adoption, and optimization of legal technology platforms that enhance productivity, streamline legal operations, and improve client service. This role combines legal operations knowledge, technology enablement, user training, workflow analysis, and project coordination to help maximize the value of modern legal technology solutions. Key Responsibilities Partner with attorneys and legal professionals to improve legal workflows through technology-enabled solutions. Configure, implement, and support legal technology platforms for litigation, contract analysis, document automation, and legal operations. Develop user-friendly training materials, workflow guides, reference documentation, FAQs, and instructional resources. Deliver introductory training sessions, application demonstrations, and ongoing end-user support. Monitor platform adoption, collect user feedback, and identify opportunities to improve system utilization. Collaborate with Innovation, Information Technology, Knowledge Management, Research, Professional Development, and Practice Group leaders on technology initiatives. Assist with legal technology implementations, software upgrades, and workflow optimization projects. Research emerging legal technologies, artificial intelligence platforms, and workflow automation solutions. Prepare reports that measure user adoption, technology effectiveness, and operational improvements. Maintain confidentiality while supporting legal professionals with technology-related initiatives. Required Qualifications Bachelor's degree in information technology, Business, Legal Studies, Computer Science, or a related discipline is preferred. Demonstrated experience supporting legal technology, legal operations, workflow improvement, or systems implementation within a law firm or legal department. Strong understanding of attorney workflows, matter lifecycles, litigation support, or transactional legal operations. Experience supporting legal technology platforms such as Kira, Luminance, Opus 2, Legora, Harvey , or similar legal technology applications. Familiarity with generative AI prompting, workflow automation, or AI-assisted legal processes. Strong analytical, organizational, project coordination, and problem-solving abilities. Excellent written, verbal, presentation, and customer service skills. Advanced proficiency with Microsoft Office, Microsoft Teams, SharePoint, Excel, and reporting tools. Ability to manage confidential information with professionalism and discretion. Authorized to work in the United States. U.S. citizens only. Preferred Qualifications Experience implementing enterprise legal technology platforms. Knowledge of Power BI or business intelligence reporting solutions. Experience developing technology training programs for attorneys and legal professionals. Experience supporting legal innovation, knowledge management, or digital transformation initiatives. Familiarity with no-code or low-code automation platforms. Strong understanding of organizational change management principles. Stable employment history demonstrating continued growth in legal technology or legal operations. HireNow Package Compensation: $75,000-$100,000 annually , based on experience. Benefits: Comprehensive medical, dental, and vision insurance; retirement savings program with employer contribution; paid vacation; paid holidays; paid sick leave; professional development opportunities; hybrid work flexibility; continuing education support; and additional employer-sponsored benefits. Employment Type: Full-Time. Schedule: Standard business hours. Work Location: Hybrid - Cleveland, Ohio. Applicants must currently reside within commuting distance of Cleveland, Ohio. Applicant Requirements: U.S. citizens only. No employment sponsorship available now or in the future. Hiring Need: 1 Position. HireNow Checklist HireNow Staffing is recruiting a Legal Workflow Intelligence & Digital Solutions Analyst who demonstrates the following: Possesses experience supporting legal technology, legal operations, or digital workflow initiatives. Understands attorney workflows, litigation processes, or transactional legal operations. Demonstrates experience implementing or supporting legal technology platforms. Communicates technical concepts clearly to attorneys and non-technical professionals. Excels at training users, documenting workflows, and improving technology adoption. Maintains exceptional organization, confidentiality, and customer service. Resides within commuting distance of Cleveland, Ohio. Meets all required qualifications while demonstrating multiple preferred qualifications. HireNow Standout Candidates Candidates will receive the strongest consideration if they demonstrate: Significant experience supporting legal innovation programs. Strong knowledge of AI-enabled legal technologies and workflow automation. Success implementing enterprise legal software platforms. Excellent presentation and technology training skills. Proven ability to improve attorney adoption of legal technology solutions. Experience collaborating across legal, IT, innovation, and knowledge management teams. Stable employment history demonstrating increasing responsibility within legal technology or legal operations. HireNow Disqualifiers The following will prevent candidates from moving forward in the hiring process: Jumpy resumes will not be accepted or interviewed. No experience supporting legal technology or legal operations. Limited understanding of law firm workflows or legal service delivery. Poor communication, customer service, or project coordination skills. Applicants requiring employment sponsorship now or in the future. Applicants who do not currently reside within commuting distance of Cleveland, Ohio . Candidates who do not meet the core qualifications required for this position. HireNow Staffing Disclaimer HireNow Staffing is acting as a direct placement partner for this Legal Workflow Intelligence & Digital Solutions Analyst opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process.
Ferguson
Newport News, Virginia
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Business Systems Analysis Join our IT Boundary Applications & Analytics team as an IT Manager - Business Systems Analysis and lead a talented team of Business Systems Analysts who help turn complex business needs into effective technology solutions. You'll develop and empower your team, strengthen BSA practices, and partner across Business and IT to support critical applications, modernization efforts, and strategic technology initiatives that move the business forward. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Lead, coach, and develop Business Systems Analysts; set expectations, allocate work, provide feedback, and build capability across requirements, process analysis, facilitation, and business customer management. Manage delivery of the IT strategy and roadmap for the BSA function, providing vision and guidance aligned with business goals, demand priorities, and technology strategy. Guide the development and standardization of business analysis processes, policies, templates, quality standards, governance practices, and performance metrics. Ensure consistent elicitation, analysis, documentation, communication, validation, and approval of functional and non-functional requirements. Partner with business and IT leaders to understand strategic objectives, assess demand, prioritize initiatives, define timelines, and resolve dependencies and risks. Oversee analysis of business processes, user needs, costs, benefits, system requirements, organizational impacts, and solution alternatives. Optimize the design, development, operation, and support of IT systems by ensuring requirements are complete, traceable, feasible, and aligned with business outcomes. Lead customer workshops and multi-functional discussions to clarify needs, evaluate trade-offs, gain alignment, and support sound decisions. Oversee change-impact analysis, system demonstrations, training support, implementation readiness, and escalated production issue analysis. Organize technical and business reports, portfolio metrics, recommendations, and status updates for management and key team members. Promote effective collaboration among Business, Product, Architecture, Engineering, Quality, Operations, Security, Data, and project teams. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 7+ years of progressive business analysis, systems analysis, product delivery, or related technology experience, including leadership of people, teams, or complex analysis work. Bachelor degree in Information Systems, Computer Science, Business, Engineering, or a related field, or equivalent relevant experience. Experience leading requirements elicitation, process analysis, solution evaluation, impact assessment, documentation, and stakeholder approval across sophisticated initiatives. Solid understanding of business analysis practices, software development lifecycle methodologies, demand management, testing, implementation, and production support. Experience establishing standards, improving processes, managing priorities, and using metrics to improve analysis quality and delivery outcomes. Demonstrated ability to coach and develop analysts and communicate effectively with technical and non-technical audiences at all organizational levels. Strong leadership, facilitation, analytical, problem-solving, presentation, documentation, and multi-functional collaboration skills. Experience managing a Business Systems Analysis, Business Analysis, or related technology function in an enterprise environment. Experience with application modernization, process transformation, portfolio planning, or large-scale technology initiatives. Experience with business process modeling, requirements-management tools, Agile product delivery, and data-informed performance metrics. Relevant business analysis, product, Agile, project management, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information