Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/12/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description Description: Join the Fun at Arrow International! Arrow International is the world's maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe-and we're growing fast! We're building a winning culture that's all about teamwork, passion, and innovation. At Arrow, you're not just another employee, you're part of a high-performing team that's redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July! If you're looking for a career that's exciting, meaningful, and full of opportunity, Arrow is the place to be. Position: System Integration Specialist SUMMARY OF ESSENTIAL FUNCTIONS • Responsible for integrating electronic systems, including hardware, software, and firmware. • Troubleshoot and repair computer hardware and software issues. • Ability to interpret site surveys and translate requirements to the integration process. Exceeds customer satisfaction objectives as outlined by Arrow management. Recommends and executes appropriate solutions in a timely manner. Ability to gather trace information when troubleshooting systems problems. Analyzes customer equipment problems in accordance with established performance standards. Responsible for meeting shipping deadlines in relation to installation schedules. Work closely with Product Support to diagnose problems and develop engineering changes when needed. Monitor specifications of products in compliance with state regulatory agencies. On-site installations, surveys, and support required when needed. Assist customers on the configuration and programming of Arrow equipment. Technical training on Arrow equipment for distributors and new employees. Assist on writing technical manuals and web updates for new equipment. Responsible for following up with customers promptly when needed. Afterhours support on an on-call rotation - when applicable Requirements: PREREQUISITES Minimum of 3 years education or commensurate experience in Windows based software installation and PC repair. Competency in various software including MSOffice, Windows, Windows Server, VMware, Active Directory and WIFI technology Competency in network technologies including the Cisco family Working knowledge of electronic products and services. Ability to read software and technical manuals. Strong analytical and troubleshooting skills are imperative. Excellent written and verbal communication skills. Strong customer relation and phone skills. Must be self-motivated to work independently without direct supervision. Effective planning and organizational skills to efficiently manage time and workload. PREFERRED Previous experience in customer technical support. Prior experience in supporting electronic gaming devices. Prior experience in supporting and installing proprietary software Certification and 2 or more years of commensurate experience in network technologies. Certification and 2 or more years of commensurate experience in computer repair WORKING CONDITIONS Travel may be required on an occasional basis. Overtime availability is required. EDUCATION Associate degree or commensurate training in Computer Technology. Diversity and Inclusion Statement At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability-except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at . To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment. Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired. &S
11/12/2026
Full time
Job Description Job Description Description: Join the Fun at Arrow International! Arrow International is the world's maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe-and we're growing fast! We're building a winning culture that's all about teamwork, passion, and innovation. At Arrow, you're not just another employee, you're part of a high-performing team that's redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July! If you're looking for a career that's exciting, meaningful, and full of opportunity, Arrow is the place to be. Position: System Integration Specialist SUMMARY OF ESSENTIAL FUNCTIONS • Responsible for integrating electronic systems, including hardware, software, and firmware. • Troubleshoot and repair computer hardware and software issues. • Ability to interpret site surveys and translate requirements to the integration process. Exceeds customer satisfaction objectives as outlined by Arrow management. Recommends and executes appropriate solutions in a timely manner. Ability to gather trace information when troubleshooting systems problems. Analyzes customer equipment problems in accordance with established performance standards. Responsible for meeting shipping deadlines in relation to installation schedules. Work closely with Product Support to diagnose problems and develop engineering changes when needed. Monitor specifications of products in compliance with state regulatory agencies. On-site installations, surveys, and support required when needed. Assist customers on the configuration and programming of Arrow equipment. Technical training on Arrow equipment for distributors and new employees. Assist on writing technical manuals and web updates for new equipment. Responsible for following up with customers promptly when needed. Afterhours support on an on-call rotation - when applicable Requirements: PREREQUISITES Minimum of 3 years education or commensurate experience in Windows based software installation and PC repair. Competency in various software including MSOffice, Windows, Windows Server, VMware, Active Directory and WIFI technology Competency in network technologies including the Cisco family Working knowledge of electronic products and services. Ability to read software and technical manuals. Strong analytical and troubleshooting skills are imperative. Excellent written and verbal communication skills. Strong customer relation and phone skills. Must be self-motivated to work independently without direct supervision. Effective planning and organizational skills to efficiently manage time and workload. PREFERRED Previous experience in customer technical support. Prior experience in supporting electronic gaming devices. Prior experience in supporting and installing proprietary software Certification and 2 or more years of commensurate experience in network technologies. Certification and 2 or more years of commensurate experience in computer repair WORKING CONDITIONS Travel may be required on an occasional basis. Overtime availability is required. EDUCATION Associate degree or commensurate training in Computer Technology. Diversity and Inclusion Statement At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability-except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at . To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment. Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired. &S
Job Description Job Description: Description: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you bring: As one of the senior-most networking voices across Managed Solution's largest managed network clients, including multi-site manufacturers, life-sciences and healthcare organizations with dozens of locations, cloud hubs, and regulated environments, the Senior Network Architect works across the full solution lifecycle. This is a hybrid role by design: the Senior Network Architect helps sell the right solution, designs it, builds it, and fixes it when it breaks, partnering with Sales and Presales to scope and architect network and security solutions, then implementing, remediating, and resolving escalated break/fix issues. Equally important, this role raises the capability of the whole team by mentoring and training existing network engineers across the One Technical Team (managed and professional services teams), to include building documentation (diagrams, runbooks, inventories, and procedures) that gives every engineer what they need to succeed in a client's environment. The ideal candidate is equally comfortable whiteboarding a target-state SD-WAN design with a client's IT director, troubleshooting a down IPsec tunnel at 7 a.m., and walking a junior engineer through why it happened. The Senior Network Architect will be responsible for the following: What you'll do: Architecture + Presales Partners with Sales, Presales, and Account Management to run technical discovery, assess current-state networks, and design fit-for-purpose solutions (SD-WAN, firewalls, LAN/WLAN, remote access/ZTNA, data center, and cloud networking). Produces architecture designs, target-state topologies, multi-phase roadmaps, and network maturity assessments for client leadership. Scopes work into Statements of Work and Rough Order of Magnitude (ROM) estimates, including tiered per-site estimating, assumptions, risks, and hours breakdowns. Presents recommendations and trade-offs (for example, vendor platform migrations, hub placement, and circuit diversity) to technical and executive audiences. Evaluates vendor platforms and lifecycle status (end-of-life/end-of-support hardware and software) and recommends refresh paths. Implementation + Migration Leads and executes network projects, including firewall and SD-WAN migrations (including Palo Alto to Fortinet), site rollouts built from standard templates, data center moves and vacates, subnet and routing migrations, load balancer migrations, and wireless/LAN refreshes. Builds and maintains centrally managed configurations using FortiManager/FortiAnalyzer, Panorama, and the Meraki Dashboard, driving consistent policy packages and site templates. Plans maintenance windows, change controls, and cutover and rollback plans, and coordinates with carriers, ISPs, SASE providers, and client application teams during changes. Implements remote access and Zero Trust solutions (FortiClient/EMS, IPsec and SSL VPN with SAML/MFA, and ZTNA) integrated with Microsoft Entra ID and Duo. Remediation, Break/Fix + Escalation Serves as the senior-most escalation point for complex network incidents across managed clients, including WAN and tunnel outages, failover failures, routing issues, performance and throughput problems, wireless issues, and VPN/certificate problems - including requirement to perform occasional work outside of normal business hours as needed to successfully manage critical network incidents and ensure the success of scheduled outages, maintenances, and cutovers Performs root-cause analysis, writes clear RCAs with corrective actions, and drives stabilization plans for unstable environments. Troubleshoots application-impacting network issues (for example, clinical imaging/PACS traffic and RDS and ERP access over WAN) alongside client and vendor teams. Works vendor and carrier support cases through to resolution (Fortinet, Palo Alto, Cisco/Meraki, Aryaka, and ISPs/circuit providers). Participates in an after-hours escalation and maintenance-window rotation in support of Managed Solution's 24x7 managed services. Documentation + Knowledge Management Owns the "map" for key client environments, including network diagrams (Visio), site topologies, IP/VLAN/subnet records, master device lists, tunnel and peer inventories, circuit records, and routing documentation. Creates and maintains client network runbooks, standard operating procedures, configuration standards, naming conventions, and change procedures so that any engineer can support the environment. Keeps documentation current as sites are built, migrated, or changed, and reconciles naming and inventory across management, monitoring (LogicMonitor), and ticketing (ConnectWise) systems. Produces client-facing deliverables, including architecture design documents, as-built documentation, end-user guides, and handover packages. Technical Leadership, Mentoring, Training + Team Enablement Acts as technical lead for Networking-focused resources across the One Technical Team, including Senior Network Security Engineers, Project/Network Engineers, and Network Support Specialist, L2 positions. Mentors and coaches existing network engineers (L1-L3), raising their troubleshooting, design, and documentation skills through shadowing, paired work, and structured reviews. Delivers internal training sessions and lab walkthroughs on core technologies (FortiGate/SD-WAN, BGP/OSPF, IPsec, Meraki, and wireless) and on client environments. Defines and publishes team standards, including reference designs, build templates, peer review of changes, and escalation playbooks. Supports certification plans for team members and helps shape the networking skills roadmap for Professional and Managed Services. Performance + Compliance Complies with all company and departmental policies and procedures and maintains strict client confidentiality. Consistently models the One Technical Team Pillars of Excellence: Accountability, Utilization, and Engagement. Performs other, related projects and duties as assigned. Requirements: What makes you a fit: Education and Work Experience Requirements: A bachelor's degree in computer science, information systems, engineering, or a related field, plus 8+ years of enterprise network engineering experience, including at least 3 years in an architect, senior consultant, or presales-facing role. Equivalent combinations of education and experience will be considered. Experience at a managed service provider (MSP/MSSP) or IT consulting firm supporting multiple client environments strongly preferred. Demonstrated experience running multi-site network migrations (20+ sites) from design through cutover. Proven track record of mentoring engineers and producing high-quality technical documentation. Exceptional written and verbal communication skills, including the ability to explain complex network designs to non-technical executives and to present with authority in presales meetings. Documentation-first mindset, with a commitment to leaving every environment better documented than it was found. A patient, generous teacher who enjoys growing other engineers. Calm, methodical, and accountable under pressure during outages, and comfortable working autonomously across several client environments at once. Strong organizational skills, with the ability to balance project delivery, escalations, and presales work and to communicate status proactively. Technical Skills/Competencies: Required Firewalls and SD-WAN: Fortinet FortiGate (FortiOS) including Secure SD-WAN, IPsec hub-and-spoke and ADVPN, FortiManager, FortiAnalyzer and FortiClient EMS. Palo Alto Networks NGFW, Panorama (templates and device groups), GlobalProtect and PAN-OS SD-WAN, with enough depth to stabilize, document and migrate an existing estate. Routing and switching: BGP (including SD-WAN overlays), OSPF, static and policy routing, VLANs/trunking, spanning tree, HA/failover design, dual-ISP and LTE backup. Cisco Catalyst and Nexus switching, Cisco ASA, and Cisco Meraki (MX, MS, MR) managed through the Meraki Dashboard. VPN and remote access: site-to-site IPsec, SSL/IPsec remote access, SAML/MFA integration (Entra ID, Okta, Duo), certificate/PKI management. WAN and carrier services: Metro Ethernet/E-LAN, MPLS, DIA, circuit diversity; working with carriers to resolve circuit and performance issues. Wireless: enterprise Wi-Fi design and troubleshooting (Meraki MR, Cisco 9800 WLC; FortiAP a plus). Strong troubleshooting with packet captures, flow analysis and monitoring tools (LogicMonitor or similar). Preferred/Strongly Desired SASE/cloud-delivered networking: FortiSASE, Cisco Umbrella/Secure Access, and Microsoft Security Service Edge. Application delivery: Kemp LoadMaster and/or F5 (VIPs, SSL certificates, migrations between platforms). Cloud networking: Oracle Cloud Infrastructure (OCI) and Microsoft Azure (VNets, VPN gateways, FortiGate-VM / virtual NGFWs). Data center networking (Cisco Nexus 5K/9K) and data center vacate/consolidation projects. OT/industrial network segmentation (IEC 62443 zones and conduits, industrial DMZ) for manufacturing environments. Healthcare (HIPAA) and life-sciences/regulated environment experience. Familiarity with Network Access Control (FortiNAC, Cisco ISE) and network automation/scripting (Python, Ansible, FortiManager/Meraki APIs). Experience with ConnectWise . click apply for full job details
11/12/2026
Full time
Job Description Job Description: Description: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you bring: As one of the senior-most networking voices across Managed Solution's largest managed network clients, including multi-site manufacturers, life-sciences and healthcare organizations with dozens of locations, cloud hubs, and regulated environments, the Senior Network Architect works across the full solution lifecycle. This is a hybrid role by design: the Senior Network Architect helps sell the right solution, designs it, builds it, and fixes it when it breaks, partnering with Sales and Presales to scope and architect network and security solutions, then implementing, remediating, and resolving escalated break/fix issues. Equally important, this role raises the capability of the whole team by mentoring and training existing network engineers across the One Technical Team (managed and professional services teams), to include building documentation (diagrams, runbooks, inventories, and procedures) that gives every engineer what they need to succeed in a client's environment. The ideal candidate is equally comfortable whiteboarding a target-state SD-WAN design with a client's IT director, troubleshooting a down IPsec tunnel at 7 a.m., and walking a junior engineer through why it happened. The Senior Network Architect will be responsible for the following: What you'll do: Architecture + Presales Partners with Sales, Presales, and Account Management to run technical discovery, assess current-state networks, and design fit-for-purpose solutions (SD-WAN, firewalls, LAN/WLAN, remote access/ZTNA, data center, and cloud networking). Produces architecture designs, target-state topologies, multi-phase roadmaps, and network maturity assessments for client leadership. Scopes work into Statements of Work and Rough Order of Magnitude (ROM) estimates, including tiered per-site estimating, assumptions, risks, and hours breakdowns. Presents recommendations and trade-offs (for example, vendor platform migrations, hub placement, and circuit diversity) to technical and executive audiences. Evaluates vendor platforms and lifecycle status (end-of-life/end-of-support hardware and software) and recommends refresh paths. Implementation + Migration Leads and executes network projects, including firewall and SD-WAN migrations (including Palo Alto to Fortinet), site rollouts built from standard templates, data center moves and vacates, subnet and routing migrations, load balancer migrations, and wireless/LAN refreshes. Builds and maintains centrally managed configurations using FortiManager/FortiAnalyzer, Panorama, and the Meraki Dashboard, driving consistent policy packages and site templates. Plans maintenance windows, change controls, and cutover and rollback plans, and coordinates with carriers, ISPs, SASE providers, and client application teams during changes. Implements remote access and Zero Trust solutions (FortiClient/EMS, IPsec and SSL VPN with SAML/MFA, and ZTNA) integrated with Microsoft Entra ID and Duo. Remediation, Break/Fix + Escalation Serves as the senior-most escalation point for complex network incidents across managed clients, including WAN and tunnel outages, failover failures, routing issues, performance and throughput problems, wireless issues, and VPN/certificate problems - including requirement to perform occasional work outside of normal business hours as needed to successfully manage critical network incidents and ensure the success of scheduled outages, maintenances, and cutovers Performs root-cause analysis, writes clear RCAs with corrective actions, and drives stabilization plans for unstable environments. Troubleshoots application-impacting network issues (for example, clinical imaging/PACS traffic and RDS and ERP access over WAN) alongside client and vendor teams. Works vendor and carrier support cases through to resolution (Fortinet, Palo Alto, Cisco/Meraki, Aryaka, and ISPs/circuit providers). Participates in an after-hours escalation and maintenance-window rotation in support of Managed Solution's 24x7 managed services. Documentation + Knowledge Management Owns the "map" for key client environments, including network diagrams (Visio), site topologies, IP/VLAN/subnet records, master device lists, tunnel and peer inventories, circuit records, and routing documentation. Creates and maintains client network runbooks, standard operating procedures, configuration standards, naming conventions, and change procedures so that any engineer can support the environment. Keeps documentation current as sites are built, migrated, or changed, and reconciles naming and inventory across management, monitoring (LogicMonitor), and ticketing (ConnectWise) systems. Produces client-facing deliverables, including architecture design documents, as-built documentation, end-user guides, and handover packages. Technical Leadership, Mentoring, Training + Team Enablement Acts as technical lead for Networking-focused resources across the One Technical Team, including Senior Network Security Engineers, Project/Network Engineers, and Network Support Specialist, L2 positions. Mentors and coaches existing network engineers (L1-L3), raising their troubleshooting, design, and documentation skills through shadowing, paired work, and structured reviews. Delivers internal training sessions and lab walkthroughs on core technologies (FortiGate/SD-WAN, BGP/OSPF, IPsec, Meraki, and wireless) and on client environments. Defines and publishes team standards, including reference designs, build templates, peer review of changes, and escalation playbooks. Supports certification plans for team members and helps shape the networking skills roadmap for Professional and Managed Services. Performance + Compliance Complies with all company and departmental policies and procedures and maintains strict client confidentiality. Consistently models the One Technical Team Pillars of Excellence: Accountability, Utilization, and Engagement. Performs other, related projects and duties as assigned. Requirements: What makes you a fit: Education and Work Experience Requirements: A bachelor's degree in computer science, information systems, engineering, or a related field, plus 8+ years of enterprise network engineering experience, including at least 3 years in an architect, senior consultant, or presales-facing role. Equivalent combinations of education and experience will be considered. Experience at a managed service provider (MSP/MSSP) or IT consulting firm supporting multiple client environments strongly preferred. Demonstrated experience running multi-site network migrations (20+ sites) from design through cutover. Proven track record of mentoring engineers and producing high-quality technical documentation. Exceptional written and verbal communication skills, including the ability to explain complex network designs to non-technical executives and to present with authority in presales meetings. Documentation-first mindset, with a commitment to leaving every environment better documented than it was found. A patient, generous teacher who enjoys growing other engineers. Calm, methodical, and accountable under pressure during outages, and comfortable working autonomously across several client environments at once. Strong organizational skills, with the ability to balance project delivery, escalations, and presales work and to communicate status proactively. Technical Skills/Competencies: Required Firewalls and SD-WAN: Fortinet FortiGate (FortiOS) including Secure SD-WAN, IPsec hub-and-spoke and ADVPN, FortiManager, FortiAnalyzer and FortiClient EMS. Palo Alto Networks NGFW, Panorama (templates and device groups), GlobalProtect and PAN-OS SD-WAN, with enough depth to stabilize, document and migrate an existing estate. Routing and switching: BGP (including SD-WAN overlays), OSPF, static and policy routing, VLANs/trunking, spanning tree, HA/failover design, dual-ISP and LTE backup. Cisco Catalyst and Nexus switching, Cisco ASA, and Cisco Meraki (MX, MS, MR) managed through the Meraki Dashboard. VPN and remote access: site-to-site IPsec, SSL/IPsec remote access, SAML/MFA integration (Entra ID, Okta, Duo), certificate/PKI management. WAN and carrier services: Metro Ethernet/E-LAN, MPLS, DIA, circuit diversity; working with carriers to resolve circuit and performance issues. Wireless: enterprise Wi-Fi design and troubleshooting (Meraki MR, Cisco 9800 WLC; FortiAP a plus). Strong troubleshooting with packet captures, flow analysis and monitoring tools (LogicMonitor or similar). Preferred/Strongly Desired SASE/cloud-delivered networking: FortiSASE, Cisco Umbrella/Secure Access, and Microsoft Security Service Edge. Application delivery: Kemp LoadMaster and/or F5 (VIPs, SSL certificates, migrations between platforms). Cloud networking: Oracle Cloud Infrastructure (OCI) and Microsoft Azure (VNets, VPN gateways, FortiGate-VM / virtual NGFWs). Data center networking (Cisco Nexus 5K/9K) and data center vacate/consolidation projects. OT/industrial network segmentation (IEC 62443 zones and conduits, industrial DMZ) for manufacturing environments. Healthcare (HIPAA) and life-sciences/regulated environment experience. Familiarity with Network Access Control (FortiNAC, Cisco ISE) and network automation/scripting (Python, Ansible, FortiManager/Meraki APIs). Experience with ConnectWise . click apply for full job details
Job Description Job Description Join a people-first, flexible company that puts employees first. We're proud to be consistently named one of CNY's Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, an automatic 4% 401(k) contribution, and a culture that champions growth, learning, and work-life balance. We believe great work happens when you're supported-both on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: VP of Strategy and Business Development Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premise, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Provide technical specifications for a quote or proposal and prepare accompanying material such as SoW. Act as SME to assist in interpreting customer requirements; speak with customers or prospects to understand their needs and communicate this information to the Account Executive. Network Management & Security: Administer Network and Security devices (Firewalls, Routers, Switches, Wireless Access Points, etc.) Work with internal teams to design, troubleshoot, and implement network designs Perform hardware replacements & software upgrades (Firmware, IOS updates, patches, blacklist IPs, etc.) Maintain network documentation for all clients along with monitoring and alerting Responsible for network performance management, tuning and capacity planning Other duties as assigned Implementing and managing MFA solutions VoIP Phone System Management: Manage and maintain Cisco Webex and Call Manager VoIP phone systems Perform VoIP phone systems patching and upgrades Tools and Automation: Setup, configuration and management of network monitoring and alerting Setup, configuration, and management of network monitoring and alerting Develop automation routines and scripts to streamline tasks (patching, reporting, configuration changes) Develop automated reports to provide metrics to other teams Research and strive to further improve existing automation where possible. Documentation & Standardization: Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure Maintain Documentation for network management tools and services Maintain change management records Operational and On-Call Duties: Ensure device configuration are update to say and accurate within inventory software Ensure device configuration are up to date and accurate within inventory software Complete daily, weekly, monthly infrastructure maintenance Monitor ticketing system to ensure issues are addressed and provide follow-through with customer until resolved Schedule and manage planned maintenance windows Develop Subject Matter Expertise in network management and operational best practices. Participate in the "After Hours On-Call Support" rotation Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades Other duties as assigned Required Qualifications: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience CCNA Certification Minimum of 3 years' experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching Customer Service oriented, detail-focused, and ability to work under stressful situations Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers. Excellent organizational skills with ability to team with others to develop and deploy projects and solutions. Ability to obtain and maintain security clearances for our clients (if needed) Successful background check Hold a valid drivers' license and be able to commute to client locations Preferred Qualifications: Experience managing Cisco, Meraki, Fortinet, Ubiquiti, or other enterprise network devices Advanced certifications such as Cisco Certified Network Professional (CCNP) or higher Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.) Experience with network monitoring tools Experience with NextGen Firewalls (NGFW) Experience with Cisco Firepower Certification(s): CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred Fortinet Certified Professional (FCP) preferred Education: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
11/12/2026
Full time
Job Description Job Description Join a people-first, flexible company that puts employees first. We're proud to be consistently named one of CNY's Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, an automatic 4% 401(k) contribution, and a culture that champions growth, learning, and work-life balance. We believe great work happens when you're supported-both on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: VP of Strategy and Business Development Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premise, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Provide technical specifications for a quote or proposal and prepare accompanying material such as SoW. Act as SME to assist in interpreting customer requirements; speak with customers or prospects to understand their needs and communicate this information to the Account Executive. Network Management & Security: Administer Network and Security devices (Firewalls, Routers, Switches, Wireless Access Points, etc.) Work with internal teams to design, troubleshoot, and implement network designs Perform hardware replacements & software upgrades (Firmware, IOS updates, patches, blacklist IPs, etc.) Maintain network documentation for all clients along with monitoring and alerting Responsible for network performance management, tuning and capacity planning Other duties as assigned Implementing and managing MFA solutions VoIP Phone System Management: Manage and maintain Cisco Webex and Call Manager VoIP phone systems Perform VoIP phone systems patching and upgrades Tools and Automation: Setup, configuration and management of network monitoring and alerting Setup, configuration, and management of network monitoring and alerting Develop automation routines and scripts to streamline tasks (patching, reporting, configuration changes) Develop automated reports to provide metrics to other teams Research and strive to further improve existing automation where possible. Documentation & Standardization: Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure Maintain Documentation for network management tools and services Maintain change management records Operational and On-Call Duties: Ensure device configuration are update to say and accurate within inventory software Ensure device configuration are up to date and accurate within inventory software Complete daily, weekly, monthly infrastructure maintenance Monitor ticketing system to ensure issues are addressed and provide follow-through with customer until resolved Schedule and manage planned maintenance windows Develop Subject Matter Expertise in network management and operational best practices. Participate in the "After Hours On-Call Support" rotation Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades Other duties as assigned Required Qualifications: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience CCNA Certification Minimum of 3 years' experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching Customer Service oriented, detail-focused, and ability to work under stressful situations Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers. Excellent organizational skills with ability to team with others to develop and deploy projects and solutions. Ability to obtain and maintain security clearances for our clients (if needed) Successful background check Hold a valid drivers' license and be able to commute to client locations Preferred Qualifications: Experience managing Cisco, Meraki, Fortinet, Ubiquiti, or other enterprise network devices Advanced certifications such as Cisco Certified Network Professional (CCNP) or higher Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.) Experience with network monitoring tools Experience with NextGen Firewalls (NGFW) Experience with Cisco Firepower Certification(s): CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred Fortinet Certified Professional (FCP) preferred Education: BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience
Job Description Job Description Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, and Bedford, IN, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. Barbaricum is seeking a Network and Cybersecurity Support Specialist to provide network administration, information technology (IT), and cybersecurity support for Department of Defense (DoD) programs. The successful candidate will support the installation, maintenance, security, and modernization of enterprise and standalone information systems within laboratory and operational environments. This position is primarily located at Aberdeen Proving Ground (APG), Maryland , with occasional support at other CONUS locations as required. Responsibilities Provide network administration, information technology, and cybersecurity support for Government enterprise and standalone systems supporting laboratory, test, and operational environments. Install, configure, maintain, troubleshoot, and upgrade servers, workstations, laptops, printers, scanners, network devices, and other IT hardware. Support the day-to-day administration, operation, maintenance, and sustainment of secure network infrastructure and standalone computer systems. Implement operating system, database, firmware, and application updates, including validating security patches and maintaining system compliance. Monitor system health, troubleshoot hardware and software issues, and resolve technical problems to maximize system availability and performance. Support the planning, implementation, and execution of technology refresh initiatives, lifecycle upgrades, and infrastructure modernization projects. Assist in the evaluation, selection, procurement, installation, and deployment of hardware, software, laboratory equipment, and IT tools. Develop and maintain comprehensive inventories of IT hardware, software licenses, maintenance agreements, and lifecycle information, including asset locations, operating systems, accreditation status, warranty information, and end-of-life dates. Maintain accurate documentation of network architecture, system configurations, accreditation artifacts, configuration changes, and technical procedures. Support cybersecurity compliance activities by maintaining Authority to Operate (ATO) documentation, network diagrams, Plans of Action and Milestones (POA&Ms), and other security artifacts. Ensure compliance with Department of Defense, Army, and organizational cybersecurity policies, including Information Assurance Vulnerability Management (IAVM) requirements and applicable security regulations. Support system certification and accreditation activities by documenting infrastructure modifications and maintaining security documentation. Coordinate equipment installation, system commissioning, testing, user training, and operational support for new and upgraded technologies. Collaborate with Government personnel, cybersecurity teams, network engineers, and mission stakeholders to maintain secure, reliable, and resilient IT environments. Monitor enterprise services, software licensing, network connectivity, service tickets, outages, and maintenance activities to ensure operational readiness. Evaluate emerging technologies and provide recommendations for infrastructure improvements, system enhancements, and modernization initiatives that support mission requirements. Provide technical guidance and end-user support to facilitate the secure storage, management, and sharing of information across Government networks. Maintain applicable DoD cybersecurity certifications and comply with all Government personnel qualification requirements for privileged IT positions. Perform additional network, IT, and cybersecurity support duties as assigned in support of Government mission objectives. Required Qualifications: Active DoD Top Secret/SCI clearance Bachelor's degree in appropriate field. Minimum level of experience: 10 years EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
11/12/2026
Full time
Job Description Job Description Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, and Bedford, IN, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. Barbaricum is seeking a Network and Cybersecurity Support Specialist to provide network administration, information technology (IT), and cybersecurity support for Department of Defense (DoD) programs. The successful candidate will support the installation, maintenance, security, and modernization of enterprise and standalone information systems within laboratory and operational environments. This position is primarily located at Aberdeen Proving Ground (APG), Maryland , with occasional support at other CONUS locations as required. Responsibilities Provide network administration, information technology, and cybersecurity support for Government enterprise and standalone systems supporting laboratory, test, and operational environments. Install, configure, maintain, troubleshoot, and upgrade servers, workstations, laptops, printers, scanners, network devices, and other IT hardware. Support the day-to-day administration, operation, maintenance, and sustainment of secure network infrastructure and standalone computer systems. Implement operating system, database, firmware, and application updates, including validating security patches and maintaining system compliance. Monitor system health, troubleshoot hardware and software issues, and resolve technical problems to maximize system availability and performance. Support the planning, implementation, and execution of technology refresh initiatives, lifecycle upgrades, and infrastructure modernization projects. Assist in the evaluation, selection, procurement, installation, and deployment of hardware, software, laboratory equipment, and IT tools. Develop and maintain comprehensive inventories of IT hardware, software licenses, maintenance agreements, and lifecycle information, including asset locations, operating systems, accreditation status, warranty information, and end-of-life dates. Maintain accurate documentation of network architecture, system configurations, accreditation artifacts, configuration changes, and technical procedures. Support cybersecurity compliance activities by maintaining Authority to Operate (ATO) documentation, network diagrams, Plans of Action and Milestones (POA&Ms), and other security artifacts. Ensure compliance with Department of Defense, Army, and organizational cybersecurity policies, including Information Assurance Vulnerability Management (IAVM) requirements and applicable security regulations. Support system certification and accreditation activities by documenting infrastructure modifications and maintaining security documentation. Coordinate equipment installation, system commissioning, testing, user training, and operational support for new and upgraded technologies. Collaborate with Government personnel, cybersecurity teams, network engineers, and mission stakeholders to maintain secure, reliable, and resilient IT environments. Monitor enterprise services, software licensing, network connectivity, service tickets, outages, and maintenance activities to ensure operational readiness. Evaluate emerging technologies and provide recommendations for infrastructure improvements, system enhancements, and modernization initiatives that support mission requirements. Provide technical guidance and end-user support to facilitate the secure storage, management, and sharing of information across Government networks. Maintain applicable DoD cybersecurity certifications and comply with all Government personnel qualification requirements for privileged IT positions. Perform additional network, IT, and cybersecurity support duties as assigned in support of Government mission objectives. Required Qualifications: Active DoD Top Secret/SCI clearance Bachelor's degree in appropriate field. Minimum level of experience: 10 years EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR ICR0Z1Bv6v
11/12/2026
Full time
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR ICR0Z1Bv6v
Job Description Job Description Our client, an established public-sector organization in Southeast Michigan, is seeking an experienced Senior Network & Cybersecurity Specialist to join its IT team. This individual will bring a strong foundation in network engineering combined with hands-on cybersecurity experience. Working alongside an established IT team, this professional will help maintain, secure, and improve critical network infrastructure while identifying emerging vulnerabilities and evaluating new technologies. The ideal candidate is a seasoned network/infrastructure professional who has developed strong cybersecurity capabilities and enjoys staying ahead of industry developments while remaining actively involved in day-to-day technical operations. This is a collaborative, hands-on IT environment where team members contribute across multiple areas of technology support. The successful candidate will be comfortable taking ownership of complex technical challenges, making informed recommendations, working with vendors, and helping guide the organization's long-term network and security strategy. Key Responsibilities Network & Infrastructure Engineering Design, implement, maintain, and optimize enterprise network infrastructure and architecture. Configure and manage firewalls, routers, switches, VPNs, wireless networks, and network security devices. Maintain and troubleshoot LAN/WAN environments, network connectivity, and associated infrastructure. Administer and support Windows Server environments, Active Directory, DNS, DHCP, and Microsoft technologies. Manage virtualization, enterprise storage, and server infrastructure, including VMware, SAN, and NAS environments. Evaluate existing infrastructure and recommend improvements to network performance, reliability, and scalability. Support telecommunications infrastructure, VoIP systems, and related network services. Cybersecurity & Risk Management Develop, implement, and maintain network security policies, procedures, and safeguards. Monitor systems for vulnerabilities, suspicious activity, unauthorized access, and potential security threats. Conduct vulnerability assessments, security audits, and risk analyses. Implement and maintain endpoint protection, antivirus, and Endpoint Detection and Response (EDR) solutions. Investigate security incidents, coordinate incident response, and assist with forensic investigations. Maintain compliance with applicable security frameworks and regulatory requirements, including CJIS, CIS, and other industry standards. Identify security gaps and develop remediation strategies to reduce organizational risk. Monitor emerging cybersecurity threats and vulnerabilities and evaluate their potential impact on the organization's technology environment. Systems Administration & Business Continuity Manage and maintain Microsoft 365, Exchange, Azure, Intune, and related enterprise technologies. Oversee backup systems, disaster recovery planning, and business continuity procedures. Develop, document, and regularly test recovery processes to ensure business continuity. Support enterprise applications, databases, web services, and associated infrastructure. Coordinate with vendors and technical partners to resolve complex infrastructure and security issues. Maintain system configurations, documentation, and technical procedures. Technical Leadership & Continuous Improvement Provide technical recommendations and guidance regarding infrastructure improvements, cybersecurity, and emerging technologies. Stay current on industry developments, security vulnerabilities, vendor updates, and evolving technology standards. Evaluate new technologies and identify opportunities to improve operational efficiency, infrastructure performance, and security. Assess how emerging technologies and security changes affect existing systems and recommend appropriate solutions. Coordinate with vendors and internal stakeholders to evaluate, plan, and implement technology improvements. Collaborate with IT leadership and other team members on infrastructure planning and technology initiatives. Provide technical guidance and training to colleagues and end users. Technical Support & Team Collaboration Assist with complex technical escalations and Level 2 support when needed. Troubleshoot and resolve complex network, server, hardware, software, and connectivity issues. Assist with hardware and software installations, upgrades, and maintenance. Work collaboratively with other IT team members to support the organization's broader technology needs. Provide after-hours support and participate in occasional on-call responsibilities. Travel to other organizational facilities when necessary. Perform other related duties as assigned. Requirements Bachelor's degree in Information Assurance, Computer Science, Management Information Systems, or a related discipline; equivalent professional experience will be considered. Approximately 10 years of progressively responsible experience in network engineering, infrastructure administration, and related IT disciplines. At least 3 years of hands-on cybersecurity experience. Strong understanding of network architecture, TCP/IP, LAN/WAN, Ethernet, DHCP, DNS, and QoS. Experience configuring, implementing, and maintaining enterprise firewalls; FortiGate experience preferred. Experience with antivirus, endpoint protection, and Endpoint Detection and Response (EDR) security solutions. Working knowledge of Microsoft technologies, including Active Directory, Microsoft 365, Exchange, Azure, DNS, and Windows Server. Experience with VMware virtualization and enterprise server environments. Familiarity with endpoint management tools, including Intune and Microsoft Endpoint Configuration Manager (SCCM). Experience with network monitoring, vulnerability management, and security assessment tools. Knowledge of data protection, disaster recovery, and business continuity practices. Experience supporting routers, switches, VPNs, wireless networks, SAN/NAS, VoIP, and related infrastructure. Experience with enterprise backup solutions such as Veeam, Backup Exec, or comparable platforms. Strong analytical, troubleshooting, communication, and problem-solving abilities. Ability to manage multiple complex projects, prioritize competing demands, and exercise sound independent judgment. Ability to handle confidential information with discretion. Preferred Qualifications Experience working within government, public-sector, or other regulated IT environments. Familiarity with CJIS security requirements and related compliance standards. Experience with FortiGate firewall administration. Experience developing and implementing cybersecurity policies and procedures. Experience conducting vulnerability assessments, security audits, and incident investigations. Experience providing technical guidance, evaluating emerging technologies, and recommending infrastructure improvements. Experience coordinating technical projects with external vendors and service providers.
11/12/2026
Full time
Job Description Job Description Our client, an established public-sector organization in Southeast Michigan, is seeking an experienced Senior Network & Cybersecurity Specialist to join its IT team. This individual will bring a strong foundation in network engineering combined with hands-on cybersecurity experience. Working alongside an established IT team, this professional will help maintain, secure, and improve critical network infrastructure while identifying emerging vulnerabilities and evaluating new technologies. The ideal candidate is a seasoned network/infrastructure professional who has developed strong cybersecurity capabilities and enjoys staying ahead of industry developments while remaining actively involved in day-to-day technical operations. This is a collaborative, hands-on IT environment where team members contribute across multiple areas of technology support. The successful candidate will be comfortable taking ownership of complex technical challenges, making informed recommendations, working with vendors, and helping guide the organization's long-term network and security strategy. Key Responsibilities Network & Infrastructure Engineering Design, implement, maintain, and optimize enterprise network infrastructure and architecture. Configure and manage firewalls, routers, switches, VPNs, wireless networks, and network security devices. Maintain and troubleshoot LAN/WAN environments, network connectivity, and associated infrastructure. Administer and support Windows Server environments, Active Directory, DNS, DHCP, and Microsoft technologies. Manage virtualization, enterprise storage, and server infrastructure, including VMware, SAN, and NAS environments. Evaluate existing infrastructure and recommend improvements to network performance, reliability, and scalability. Support telecommunications infrastructure, VoIP systems, and related network services. Cybersecurity & Risk Management Develop, implement, and maintain network security policies, procedures, and safeguards. Monitor systems for vulnerabilities, suspicious activity, unauthorized access, and potential security threats. Conduct vulnerability assessments, security audits, and risk analyses. Implement and maintain endpoint protection, antivirus, and Endpoint Detection and Response (EDR) solutions. Investigate security incidents, coordinate incident response, and assist with forensic investigations. Maintain compliance with applicable security frameworks and regulatory requirements, including CJIS, CIS, and other industry standards. Identify security gaps and develop remediation strategies to reduce organizational risk. Monitor emerging cybersecurity threats and vulnerabilities and evaluate their potential impact on the organization's technology environment. Systems Administration & Business Continuity Manage and maintain Microsoft 365, Exchange, Azure, Intune, and related enterprise technologies. Oversee backup systems, disaster recovery planning, and business continuity procedures. Develop, document, and regularly test recovery processes to ensure business continuity. Support enterprise applications, databases, web services, and associated infrastructure. Coordinate with vendors and technical partners to resolve complex infrastructure and security issues. Maintain system configurations, documentation, and technical procedures. Technical Leadership & Continuous Improvement Provide technical recommendations and guidance regarding infrastructure improvements, cybersecurity, and emerging technologies. Stay current on industry developments, security vulnerabilities, vendor updates, and evolving technology standards. Evaluate new technologies and identify opportunities to improve operational efficiency, infrastructure performance, and security. Assess how emerging technologies and security changes affect existing systems and recommend appropriate solutions. Coordinate with vendors and internal stakeholders to evaluate, plan, and implement technology improvements. Collaborate with IT leadership and other team members on infrastructure planning and technology initiatives. Provide technical guidance and training to colleagues and end users. Technical Support & Team Collaboration Assist with complex technical escalations and Level 2 support when needed. Troubleshoot and resolve complex network, server, hardware, software, and connectivity issues. Assist with hardware and software installations, upgrades, and maintenance. Work collaboratively with other IT team members to support the organization's broader technology needs. Provide after-hours support and participate in occasional on-call responsibilities. Travel to other organizational facilities when necessary. Perform other related duties as assigned. Requirements Bachelor's degree in Information Assurance, Computer Science, Management Information Systems, or a related discipline; equivalent professional experience will be considered. Approximately 10 years of progressively responsible experience in network engineering, infrastructure administration, and related IT disciplines. At least 3 years of hands-on cybersecurity experience. Strong understanding of network architecture, TCP/IP, LAN/WAN, Ethernet, DHCP, DNS, and QoS. Experience configuring, implementing, and maintaining enterprise firewalls; FortiGate experience preferred. Experience with antivirus, endpoint protection, and Endpoint Detection and Response (EDR) security solutions. Working knowledge of Microsoft technologies, including Active Directory, Microsoft 365, Exchange, Azure, DNS, and Windows Server. Experience with VMware virtualization and enterprise server environments. Familiarity with endpoint management tools, including Intune and Microsoft Endpoint Configuration Manager (SCCM). Experience with network monitoring, vulnerability management, and security assessment tools. Knowledge of data protection, disaster recovery, and business continuity practices. Experience supporting routers, switches, VPNs, wireless networks, SAN/NAS, VoIP, and related infrastructure. Experience with enterprise backup solutions such as Veeam, Backup Exec, or comparable platforms. Strong analytical, troubleshooting, communication, and problem-solving abilities. Ability to manage multiple complex projects, prioritize competing demands, and exercise sound independent judgment. Ability to handle confidential information with discretion. Preferred Qualifications Experience working within government, public-sector, or other regulated IT environments. Familiarity with CJIS security requirements and related compliance standards. Experience with FortiGate firewall administration. Experience developing and implementing cybersecurity policies and procedures. Experience conducting vulnerability assessments, security audits, and incident investigations. Experience providing technical guidance, evaluating emerging technologies, and recommending infrastructure improvements. Experience coordinating technical projects with external vendors and service providers.
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR u9Z4h0Vo66
11/12/2026
Full time
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR u9Z4h0Vo66
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/12/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
San Diego County Water Authority
Escondido, California
JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at . Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
11/12/2026
Full time
JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at . Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
Job Description Job Description We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline - Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple our goal is to make technology easy and to help our clients use it as effectively as possible. The Associate Systems Engineer supports the design, implementation, integration, and maintenance of enterprise network infrastructure across client environments. Working closely with Systems Engineers and project teams, this role performs hands-on installation and configuration of wired and wireless network technologies, security surveillance technologies, rack-and-stack activities, cabling, and technical documentation. The position requires a combination of technical knowledge, field experience, attention to detail, and strong communication skills. The Associate Systems Engineer will also coordinate with third-party vendors and support end-user technology integration. Travel throughout the five boroughs of New York City and reporting to the Long Island Headquarters js required. Employees should expect to work both in the field and at the office based on project and operational requirements Salary: $60,000 - $65,000 Work Schedule The standard work schedule for this position is 8:00 AM to 5:00 PM to support project implementation and operational requirements. During school breaks, summer months, or as required to support business operations and project needs, the work schedule will transition to 9:00 AM to 6:00 PM. Employees are expected to maintain a flexible work schedule and may be required to work adjusted hours based on project timelines, construction schedules, maintenance windows, emergency response, or other business and operational requirements. What You'll Do: Install and perform rack-and-stack activities for network equipment across various environments, including active construction and new construction sites. Patch, cable, label, and organize network devices in accordance with approved network designs. Assist with installation, configuration of Cisco and Cisco Meraki network technologies, including switches, firewalls, and wireless access points. Conduct pre- and post-implementation site assessments and accurately document network environments, equipment, configurations, and completed work. Maintain detailed project documentation, including client sign-off, punch lists, equipment information, implementation records, and issue resolutions. Proactively identify, communicate, and escalate technical or project-related issues in a timely and professional manner. Coordinate and manage third-party vendors, including delivery, security, and other project vendors, to support timely and accurate project execution. Provide post-installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required. Perform other job-related duties and support additional technology projects as assigned. What Your Bring: Minimum of 2 years of hands-on experience with network infrastructure installation, integration, troubleshooting, and technical documentation. Valid driver's license and access to a reliable vehicle. Ability to work in active construction and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities. Ability to lift 10 pounds or more and transport equipment and safely use ladders when required. Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, wireless networking, and related technologies. Hands-on experience supporting LAN and WLAN environments. Knowledge of Cat5e, Cat6, and fiber-optic cabling standards, cable types, connectivity, and termination methods. Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls Experience performing Cisco IOS and network device firmware upgrades and downgrades. Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation. Strong troubleshooting and analytical skills with the ability to identify and escalate complex technical issues appropriately. Strong attention to detail and the ability to accurately document network configurations, installations, changes, and project activities. Excellent verbal and written communication skills. Strong organizational and time-management skills with the ability to manage multiple project responsibilities. Ability to work independently in the field while also collaborating effectively with engineers, project managers, vendors, and other team members. Preferred CCNA certification strongly preferred, with demonstrated interest in continued Cisco networking education and professional development. Previous networking or technology project experience within NYC DOE school buildings or administrative office environments. Familiarity with NYC DOE and SCA network infrastructure standards and project requirements. Hands-on experience with video surveillance projects and technologies. Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms. CCS Offers: Competitive salaries Comprehensive benefits including: Medical and dental plans Company paid vision and short and long term disability plans Flexible spending programs including Healthcare, Dependent Care, Transit and Parking 401K with employer match Tuition reimbursement Onsite fitness center (or gym membership reimbursement for client or satellite based employees) Company paid life Insurance Paid holidays and vacation Technical certification gift card rewards program Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career! EEO Statement: Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact or .
11/12/2026
Full time
Job Description Job Description We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline - Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple our goal is to make technology easy and to help our clients use it as effectively as possible. The Associate Systems Engineer supports the design, implementation, integration, and maintenance of enterprise network infrastructure across client environments. Working closely with Systems Engineers and project teams, this role performs hands-on installation and configuration of wired and wireless network technologies, security surveillance technologies, rack-and-stack activities, cabling, and technical documentation. The position requires a combination of technical knowledge, field experience, attention to detail, and strong communication skills. The Associate Systems Engineer will also coordinate with third-party vendors and support end-user technology integration. Travel throughout the five boroughs of New York City and reporting to the Long Island Headquarters js required. Employees should expect to work both in the field and at the office based on project and operational requirements Salary: $60,000 - $65,000 Work Schedule The standard work schedule for this position is 8:00 AM to 5:00 PM to support project implementation and operational requirements. During school breaks, summer months, or as required to support business operations and project needs, the work schedule will transition to 9:00 AM to 6:00 PM. Employees are expected to maintain a flexible work schedule and may be required to work adjusted hours based on project timelines, construction schedules, maintenance windows, emergency response, or other business and operational requirements. What You'll Do: Install and perform rack-and-stack activities for network equipment across various environments, including active construction and new construction sites. Patch, cable, label, and organize network devices in accordance with approved network designs. Assist with installation, configuration of Cisco and Cisco Meraki network technologies, including switches, firewalls, and wireless access points. Conduct pre- and post-implementation site assessments and accurately document network environments, equipment, configurations, and completed work. Maintain detailed project documentation, including client sign-off, punch lists, equipment information, implementation records, and issue resolutions. Proactively identify, communicate, and escalate technical or project-related issues in a timely and professional manner. Coordinate and manage third-party vendors, including delivery, security, and other project vendors, to support timely and accurate project execution. Provide post-installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required. Perform other job-related duties and support additional technology projects as assigned. What Your Bring: Minimum of 2 years of hands-on experience with network infrastructure installation, integration, troubleshooting, and technical documentation. Valid driver's license and access to a reliable vehicle. Ability to work in active construction and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities. Ability to lift 10 pounds or more and transport equipment and safely use ladders when required. Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, wireless networking, and related technologies. Hands-on experience supporting LAN and WLAN environments. Knowledge of Cat5e, Cat6, and fiber-optic cabling standards, cable types, connectivity, and termination methods. Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls Experience performing Cisco IOS and network device firmware upgrades and downgrades. Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation. Strong troubleshooting and analytical skills with the ability to identify and escalate complex technical issues appropriately. Strong attention to detail and the ability to accurately document network configurations, installations, changes, and project activities. Excellent verbal and written communication skills. Strong organizational and time-management skills with the ability to manage multiple project responsibilities. Ability to work independently in the field while also collaborating effectively with engineers, project managers, vendors, and other team members. Preferred CCNA certification strongly preferred, with demonstrated interest in continued Cisco networking education and professional development. Previous networking or technology project experience within NYC DOE school buildings or administrative office environments. Familiarity with NYC DOE and SCA network infrastructure standards and project requirements. Hands-on experience with video surveillance projects and technologies. Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms. CCS Offers: Competitive salaries Comprehensive benefits including: Medical and dental plans Company paid vision and short and long term disability plans Flexible spending programs including Healthcare, Dependent Care, Transit and Parking 401K with employer match Tuition reimbursement Onsite fitness center (or gym membership reimbursement for client or satellite based employees) Company paid life Insurance Paid holidays and vacation Technical certification gift card rewards program Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career! EEO Statement: Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact or .
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Tenish at Title: Senior Software Technical Support - 2 Openings Duration: 6 Months Location: Merrifield, VA Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Their primary responsibilities will include: Monitoring technical and operational risks Identifying application, infrastructure, integration, vendor, and organizational dependencies Assessing the effect of dependencies on business-driven delivery timelines Performing critical-path and schedule-feasibility analysis Supporting risk-burndown planning and reporting Coordinating subject-matter experts to investigate and resolve issues Supporting/Investigating production incidents, performance problems, defects, and maintenance activities Reviewing technical requirements, proposed changes, and cross-system impacts Supporting release readiness, implementation coordination, and operational readiness Providing evidence-based recommendations to management Explaining why a proposed timeline is achievable, achievable with conditions, or not achievable Resources require strong enterprise software and application-support experience, but hands-on software development is not a primary responsibility. Supports and coordinates activities across the Software Development Life Cycle, including requirements, planning, technical review, change management, testing coordination, release readiness, implementation coordination, and post-implementation support. This includes: Governance and coordination Requirements and technical-review support Coordination of supplier and client technical teams Change and release-management support Dependency and risk management Readiness assessments Test and implementation coordination Documentation and status reporting These resources will not directly perform coding, software design, configuration, testing, infrastructure, security, or deployment activities. List of tasks to be performed: Responsible for managing the entire SLDC life cyle. Maintaining Optimal System performace and proactively mitigating risks early. Takes projects from assignment to implementation. Supports management team's efforts in change managemen, Dependancy risks and Critical Path Method to map risk burndown charts. Recommends and takes action to improve processes. Required Certifications: SAFe RTE (Release Train Engineer) or SAFe Architect or PMI ACP (Agile Certified Practitioner) The Software Engineer will heavily be using these skills: Dependancy risks and Critical Path Method to map risk burndown charts, Team velocity and capasity planning, communication, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork. Equivalent certifications will be ok if it shows ample knowledge in: Performing critical-path and schedule-feasibility analysis Supporting risk-burndown planning and reporting Identifying application, infrastructure, integration, vendor, and organizational dependencies Assessing the effect of dependencies on business-driven delivery timelines Required Experience: Minimum of 7 years' (prefer 8-10) experience, in enterprise software development Requried, Educational Requirements: A degree from an accredited College/University in the applicable field of services is required. The 2 technical resources will support a large, highly critical enterprise software environment. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
11/11/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Tenish at Title: Senior Software Technical Support - 2 Openings Duration: 6 Months Location: Merrifield, VA Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Their primary responsibilities will include: Monitoring technical and operational risks Identifying application, infrastructure, integration, vendor, and organizational dependencies Assessing the effect of dependencies on business-driven delivery timelines Performing critical-path and schedule-feasibility analysis Supporting risk-burndown planning and reporting Coordinating subject-matter experts to investigate and resolve issues Supporting/Investigating production incidents, performance problems, defects, and maintenance activities Reviewing technical requirements, proposed changes, and cross-system impacts Supporting release readiness, implementation coordination, and operational readiness Providing evidence-based recommendations to management Explaining why a proposed timeline is achievable, achievable with conditions, or not achievable Resources require strong enterprise software and application-support experience, but hands-on software development is not a primary responsibility. Supports and coordinates activities across the Software Development Life Cycle, including requirements, planning, technical review, change management, testing coordination, release readiness, implementation coordination, and post-implementation support. This includes: Governance and coordination Requirements and technical-review support Coordination of supplier and client technical teams Change and release-management support Dependency and risk management Readiness assessments Test and implementation coordination Documentation and status reporting These resources will not directly perform coding, software design, configuration, testing, infrastructure, security, or deployment activities. List of tasks to be performed: Responsible for managing the entire SLDC life cyle. Maintaining Optimal System performace and proactively mitigating risks early. Takes projects from assignment to implementation. Supports management team's efforts in change managemen, Dependancy risks and Critical Path Method to map risk burndown charts. Recommends and takes action to improve processes. Required Certifications: SAFe RTE (Release Train Engineer) or SAFe Architect or PMI ACP (Agile Certified Practitioner) The Software Engineer will heavily be using these skills: Dependancy risks and Critical Path Method to map risk burndown charts, Team velocity and capasity planning, communication, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork. Equivalent certifications will be ok if it shows ample knowledge in: Performing critical-path and schedule-feasibility analysis Supporting risk-burndown planning and reporting Identifying application, infrastructure, integration, vendor, and organizational dependencies Assessing the effect of dependencies on business-driven delivery timelines Required Experience: Minimum of 7 years' (prefer 8-10) experience, in enterprise software development Requried, Educational Requirements: A degree from an accredited College/University in the applicable field of services is required. The 2 technical resources will support a large, highly critical enterprise software environment. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
DTS is looking for Salesforce Architect for a long term contract with our direct client Position in Lansing, MI Top Skills & Years of Experience: 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences 2-3 Salesforce certifications required 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development Preferred: Salesforce Architect certification Experience working on enterprise-level implementations Database-related certifications Role description: Job Summary: The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with client's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). Job Responsibilities: Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement. Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices. Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework. Providing technical leadership and mentorship to development teams, including state employees and contractors. Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions. Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions. Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment. Setting the technical direction for MDHHS Child Welfare applications. Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies. Ensuring compliance with security, performance, and regulatory standards. Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan. Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies. Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms. Design and implement application security that complies with State of Michigan policies. Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes. Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations. Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines. Review and approve State of Michigan system engineering methodology or other required technical deliverables. Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule. Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items. Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements. Solve complex system design and programming problems which ensure high security is addressed for client level of data. Plan for coordination, development, testing and integration of systems and data with Bridges. Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards Recommend configuration management tool best practices. Identify/Share/Recommend improvements to tools and technology to development team and technical support staff. Required Education: Bachelor's Degree Required Skills: 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences 2-3 Salesforce certifications required 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development Most Preferred Skills: Salesforce Architect certification Experience working on enterprise-level implementations Database-related certifications
11/11/2026
Full time
DTS is looking for Salesforce Architect for a long term contract with our direct client Position in Lansing, MI Top Skills & Years of Experience: 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences 2-3 Salesforce certifications required 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development Preferred: Salesforce Architect certification Experience working on enterprise-level implementations Database-related certifications Role description: Job Summary: The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with client's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). Job Responsibilities: Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement. Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices. Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework. Providing technical leadership and mentorship to development teams, including state employees and contractors. Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions. Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions. Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment. Setting the technical direction for MDHHS Child Welfare applications. Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies. Ensuring compliance with security, performance, and regulatory standards. Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan. Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies. Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms. Design and implement application security that complies with State of Michigan policies. Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes. Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations. Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines. Review and approve State of Michigan system engineering methodology or other required technical deliverables. Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule. Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items. Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements. Solve complex system design and programming problems which ensure high security is addressed for client level of data. Plan for coordination, development, testing and integration of systems and data with Bridges. Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards Recommend configuration management tool best practices. Identify/Share/Recommend improvements to tools and technology to development team and technical support staff. Required Education: Bachelor's Degree Required Skills: 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences 2-3 Salesforce certifications required 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development Most Preferred Skills: Salesforce Architect certification Experience working on enterprise-level implementations Database-related certifications
Job Description Job Description E-Commerce Listing & Fulfillment Specialist - eBay Company: CRL Liquidation Pay: $15.00 per hour + up to $300/month performance bonus Work Location: In person About the Position CRL Liquidation is looking for a dependable, highly organized, and tech-savvy E-Commerce Listing & Fulfillment Specialist to help operate and grow our eBay sales channel. This is a hands-on position that combines product research, eBay listing, photography, inventory organization, order fulfillment, and shipping. We work with liquidation merchandise, which means our inventory is constantly changing. You may work with electronics, tools, home goods, appliances, clothing, shoes, toys, automotive products, or completely different merchandise throughout the same day. We're looking for someone who enjoys consumer products, understands technology, is extremely organized, and can take ownership of merchandise from the time it's selected for eBay until it is sold and shipped to the customer. Key Responsibilities Identify and research a wide variety of consumer products Research comparable products, current selling prices, and market demand Create accurate and professional eBay listings Write clear, searchable product titles and descriptions Select appropriate categories, item specifics, and product information Photograph merchandise for online listings Accurately document product condition, including defects, damage, missing components, or other important details Help determine competitive pricing based on product research Organize listed merchandise into assigned inventory locations Maintain an accurate and efficient physical inventory system Ensure listed merchandise can be quickly located after it sells Monitor and update active listings when necessary Pick sold merchandise from inventory Verify products against customer orders before shipment Safely package merchandise for shipping Print and apply shipping labels Prepare completed orders for carrier pickup Maintain a clean and highly organized e-commerce workspace Assist with other e-commerce, inventory, and fulfillment responsibilities as needed What We're Looking For This position requires someone who is extremely detail-oriented and organized. Creating listings is only one part of the job. The person in this position must be able to accurately research merchandise, create quality listings, maintain physical inventory, locate sold products, and make sure the correct merchandise reaches the customer. Requirements Reliable and dependable with a strong attendance record Excellent attention to detail Strong organizational skills Strong general knowledge of consumer goods, products, and brands Ability to identify and research unfamiliar merchandise Strong understanding of computers, smartphones, and technology Comfortable learning new software and online platforms Ability to efficiently conduct online product and pricing research Strong written communication skills Ability to accurately enter and maintain product information Comfortable taking and managing digital product photos Ability to multitask while maintaining accuracy Strong problem-solving skills Self-motivated and able to work independently Ability to follow established inventory and organizational systems Ability to work efficiently without sacrificing quality Reliable transportation Must be able to successfully complete a background check Preferred Experience Previous experience with any of the following is preferred but not necessarily required for the right candidate: eBay Online reselling E-commerce Product listing Product photography Shipping and fulfillment Inventory management Consumer electronics or general merchandise Liquidation, overstock, or customer-return merchandise Retail or warehouse inventory Personal experience buying and selling merchandise online is also valuable. Strong Consumer Product Knowledge Is Important Because our inventory changes constantly, we're especially interested in someone who has a strong understanding of consumer products and brands. You don't need to know everything. You do need to be comfortable looking at an unfamiliar product and figuring out what it is, what it's worth, how it should be listed, and how its condition should be accurately described. Knowledge of categories such as electronics, tools, home improvement, appliances, home goods, clothing, shoes, toys, collectibles, automotive products, and general merchandise is a major plus. Technology & Organization This position involves significant daily use of technology. You'll regularly work with eBay, computers, smartphones, digital photography, online product research, shipping systems, inventory information, and other e-commerce tools. You should be someone who is comfortable learning technology and can troubleshoot basic problems without becoming frustrated. Organization is equally important. We may have hundreds of unique products listed at any given time. Every item needs to have an identifiable physical location so it can be quickly found when it sells. A great listing isn't very useful if we can't find the product afterward. Compensation & Performance Incentive Base Pay: $15.00 per hour In addition to hourly compensation, employees in this position will be eligible to earn up to $300 per month in additional performance bonuses. Performance incentives may be based on factors including: Listing productivity Listing quality and accuracy Accuracy of product condition descriptions Inventory organization Ability to quickly locate sold merchandise Fulfillment and shipping accuracy Overall e-commerce performance Consistency and reliability We believe strong performance should be rewarded. Employees who consistently create quality listings, maintain accurate inventory, minimize preventable errors, and contribute to the growth of our e-commerce operation will have the opportunity to earn additional performance-based compensation. About CRL Liquidation CRL Liquidation is a family-owned liquidation and wholesale business specializing in overstock, customer returns, manufacturer casepack merchandise, pallets, mystery boxes, and a wide variety of consumer goods. Because of the nature of liquidation, we're constantly receiving different products and brands. Our e-commerce operation allows us to identify individual products with strong resale potential and sell them directly to customers across the country. We're continuing to grow this side of our business and are looking for someone who can take ownership of the process from product identification and research through listing, organization, sale, fulfillment, and shipment. We're a small business where individual performance matters. We value employees who are dependable, take initiative, stay organized, solve problems, and take pride in doing their job correctly. If you're reliable, highly organized, knowledgeable about consumer products, comfortable with technology, and interested in e-commerce or online reselling , we'd like to hear from you.
11/10/2026
Full time
Job Description Job Description E-Commerce Listing & Fulfillment Specialist - eBay Company: CRL Liquidation Pay: $15.00 per hour + up to $300/month performance bonus Work Location: In person About the Position CRL Liquidation is looking for a dependable, highly organized, and tech-savvy E-Commerce Listing & Fulfillment Specialist to help operate and grow our eBay sales channel. This is a hands-on position that combines product research, eBay listing, photography, inventory organization, order fulfillment, and shipping. We work with liquidation merchandise, which means our inventory is constantly changing. You may work with electronics, tools, home goods, appliances, clothing, shoes, toys, automotive products, or completely different merchandise throughout the same day. We're looking for someone who enjoys consumer products, understands technology, is extremely organized, and can take ownership of merchandise from the time it's selected for eBay until it is sold and shipped to the customer. Key Responsibilities Identify and research a wide variety of consumer products Research comparable products, current selling prices, and market demand Create accurate and professional eBay listings Write clear, searchable product titles and descriptions Select appropriate categories, item specifics, and product information Photograph merchandise for online listings Accurately document product condition, including defects, damage, missing components, or other important details Help determine competitive pricing based on product research Organize listed merchandise into assigned inventory locations Maintain an accurate and efficient physical inventory system Ensure listed merchandise can be quickly located after it sells Monitor and update active listings when necessary Pick sold merchandise from inventory Verify products against customer orders before shipment Safely package merchandise for shipping Print and apply shipping labels Prepare completed orders for carrier pickup Maintain a clean and highly organized e-commerce workspace Assist with other e-commerce, inventory, and fulfillment responsibilities as needed What We're Looking For This position requires someone who is extremely detail-oriented and organized. Creating listings is only one part of the job. The person in this position must be able to accurately research merchandise, create quality listings, maintain physical inventory, locate sold products, and make sure the correct merchandise reaches the customer. Requirements Reliable and dependable with a strong attendance record Excellent attention to detail Strong organizational skills Strong general knowledge of consumer goods, products, and brands Ability to identify and research unfamiliar merchandise Strong understanding of computers, smartphones, and technology Comfortable learning new software and online platforms Ability to efficiently conduct online product and pricing research Strong written communication skills Ability to accurately enter and maintain product information Comfortable taking and managing digital product photos Ability to multitask while maintaining accuracy Strong problem-solving skills Self-motivated and able to work independently Ability to follow established inventory and organizational systems Ability to work efficiently without sacrificing quality Reliable transportation Must be able to successfully complete a background check Preferred Experience Previous experience with any of the following is preferred but not necessarily required for the right candidate: eBay Online reselling E-commerce Product listing Product photography Shipping and fulfillment Inventory management Consumer electronics or general merchandise Liquidation, overstock, or customer-return merchandise Retail or warehouse inventory Personal experience buying and selling merchandise online is also valuable. Strong Consumer Product Knowledge Is Important Because our inventory changes constantly, we're especially interested in someone who has a strong understanding of consumer products and brands. You don't need to know everything. You do need to be comfortable looking at an unfamiliar product and figuring out what it is, what it's worth, how it should be listed, and how its condition should be accurately described. Knowledge of categories such as electronics, tools, home improvement, appliances, home goods, clothing, shoes, toys, collectibles, automotive products, and general merchandise is a major plus. Technology & Organization This position involves significant daily use of technology. You'll regularly work with eBay, computers, smartphones, digital photography, online product research, shipping systems, inventory information, and other e-commerce tools. You should be someone who is comfortable learning technology and can troubleshoot basic problems without becoming frustrated. Organization is equally important. We may have hundreds of unique products listed at any given time. Every item needs to have an identifiable physical location so it can be quickly found when it sells. A great listing isn't very useful if we can't find the product afterward. Compensation & Performance Incentive Base Pay: $15.00 per hour In addition to hourly compensation, employees in this position will be eligible to earn up to $300 per month in additional performance bonuses. Performance incentives may be based on factors including: Listing productivity Listing quality and accuracy Accuracy of product condition descriptions Inventory organization Ability to quickly locate sold merchandise Fulfillment and shipping accuracy Overall e-commerce performance Consistency and reliability We believe strong performance should be rewarded. Employees who consistently create quality listings, maintain accurate inventory, minimize preventable errors, and contribute to the growth of our e-commerce operation will have the opportunity to earn additional performance-based compensation. About CRL Liquidation CRL Liquidation is a family-owned liquidation and wholesale business specializing in overstock, customer returns, manufacturer casepack merchandise, pallets, mystery boxes, and a wide variety of consumer goods. Because of the nature of liquidation, we're constantly receiving different products and brands. Our e-commerce operation allows us to identify individual products with strong resale potential and sell them directly to customers across the country. We're continuing to grow this side of our business and are looking for someone who can take ownership of the process from product identification and research through listing, organization, sale, fulfillment, and shipment. We're a small business where individual performance matters. We value employees who are dependable, take initiative, stay organized, solve problems, and take pride in doing their job correctly. If you're reliable, highly organized, knowledgeable about consumer products, comfortable with technology, and interested in e-commerce or online reselling , we'd like to hear from you.
Job Description Job Description Description: Must possess an ACTIVE Secret clearance to be considered In this role, you will serve as a Metrics & Reporting Specialist for DISN Consolidated Provisioning effort for the at the Columbus, Ohio location. This position will assist with the development, refinement, and delivery of required contractual metrics and reports, focusing on data analysis, reporting, and process improvements. The Metrics & Reporting Specialist will work with general direction or supervision to support and coordinate with internal team members, management, and stakeholders by helping prepare reports and organize data. This role will be responsible for supporting operational requirements and developing skills to ensure the timely delivery of accurate metrics that support decision-making for mission partners. Requirements: 1. Provide administrative support for data analysis and reporting while developing knowledge and understanding of the DISA programs and systems, learning about Government-approved Circulars, Instructions, Policies, Work Instructions, and Tactics, Techniques, and Procedures (TTPs) that align with the mission and DISA strategic plan. 2. Gather, organize, and analyze detailed requirements to define project initiatives, identifying trends, spikes, and key insights for management through data analysis and visualization techniques for both classified and non-classified networks. Generate reports and estimates upon request. 3. Create and track metrics and reports in Government provided tracking repositories, maintaining systems for the recording of all project data including timesheets, costs, and other contractual deliverables. Maintain an understanding of project management needs including structure and audience profiles to determine appropriate channels for successful project management. 4. Apply a broad range of analytical skills to explore data and identify opportunities for improvement, perform in-depth analysis to inform decision-making and ensure optimized service delivery. 5. Document, follow up, and resolve issues related to assigned projects, coordinating across a matrixed team including both government and contractor personnel. Monitor and document progress, manage diverse data sources, and maintain accurate records of metrics, changes, and reporting in required tracking systems. Ensure timely updates to maintain data integrity and accuracy. 6. Ability to communicate effectively formally and informally, both verbally and in writing, to create and promptly prepare thorough documentation, technical specifications, and reporting processes to support management needs when existing reporting requires expansion, build out, or reconfiguration. 7. Proactively participate in stakeholder engagement and maintain current contact information, provide status updates on all metrics and report deliverables. Coordinate with internal team members to enhance communication and streamline processes to ensure configuration management accuracy and improve data integrity. 8. Provide completion reports and status reviews that highlight trends and insights, involving frequent interactions with Government personnel and stakeholders, providing support for contractual deliverables and aligning systems with the DISA strategic plan to ensure compliance with open systems architectures and standards. 9. Use analytical and tracking tools to identify metrics and reports in jeopardy of missing delivery dates for Government escalation. Ensure timely completion of documenting monthly metrics. Provide status reports, and reporting support, managing deliverables, and satisfying the monthly requirements established by the Government. 10. Apply technical skills and consult trainer, supervisor, or leadership in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract, including identifying improvements, following ICS innovation and quality processes, anticipating customer requirements, and recommending changes to reporting systems to ensure accurate and timely implementation. 11. Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates; training requirements, required certifications, and other duties/projects as assigned. 12. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change to meet the needs of the customer or mission. Work Authorization/Security Clearance Minimum active Secret Clearance Competencies Willingness to Learn Basic Analytical Skills Customer Service and Communication Skills Attention to Detail Adaptable Organizational Skills Eagerness to Develop Professional Skills Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional secure office environment and adheres to all facility and work center and access protocols. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Government or ICS-owned equipment and materials will be maintained in a safe and secure location. While working in a remote office capacity, the position requires a safe and ergonomically sound work environment and holds ICS harmless for injury to others at the remote location. Position Type/Expected Hours of Work Full-time position working at least 40 hours per week to meet the needs of the contract hours requirement. The employee must be available to work during DISA core business hours, 6:30 am to 5:30 pm Eastern Standard Time, and is expected to work at least 8 hours a day beginning and ending their workday within the DISA core business hours. After-hours or work in addition to 40 per week may be necessary. Travel Limited travel is expected for this position, less than 10% throughout the year. Education and Experience Requirements Basic proficiency in Microsoft Excel (sorting, filtering, simple formulas) and Microsoft Office suite; Maintain an active Secret security clearance Good written and verbal communication skills At least two (2) years military experience in a communications field or an applicable technical discipline; or At least two (2) years in an accredited technical training program to include one (1) year experience in an applicable communication field; or At least two (2) year experience in a communication field or applicable technical discipline Preferred Familiarity with basic data visualization concepts Recent graduate with a bachelor's degree in business, mathematics, information science, data analytics, or related field
11/08/2026
Full time
Job Description Job Description Description: Must possess an ACTIVE Secret clearance to be considered In this role, you will serve as a Metrics & Reporting Specialist for DISN Consolidated Provisioning effort for the at the Columbus, Ohio location. This position will assist with the development, refinement, and delivery of required contractual metrics and reports, focusing on data analysis, reporting, and process improvements. The Metrics & Reporting Specialist will work with general direction or supervision to support and coordinate with internal team members, management, and stakeholders by helping prepare reports and organize data. This role will be responsible for supporting operational requirements and developing skills to ensure the timely delivery of accurate metrics that support decision-making for mission partners. Requirements: 1. Provide administrative support for data analysis and reporting while developing knowledge and understanding of the DISA programs and systems, learning about Government-approved Circulars, Instructions, Policies, Work Instructions, and Tactics, Techniques, and Procedures (TTPs) that align with the mission and DISA strategic plan. 2. Gather, organize, and analyze detailed requirements to define project initiatives, identifying trends, spikes, and key insights for management through data analysis and visualization techniques for both classified and non-classified networks. Generate reports and estimates upon request. 3. Create and track metrics and reports in Government provided tracking repositories, maintaining systems for the recording of all project data including timesheets, costs, and other contractual deliverables. Maintain an understanding of project management needs including structure and audience profiles to determine appropriate channels for successful project management. 4. Apply a broad range of analytical skills to explore data and identify opportunities for improvement, perform in-depth analysis to inform decision-making and ensure optimized service delivery. 5. Document, follow up, and resolve issues related to assigned projects, coordinating across a matrixed team including both government and contractor personnel. Monitor and document progress, manage diverse data sources, and maintain accurate records of metrics, changes, and reporting in required tracking systems. Ensure timely updates to maintain data integrity and accuracy. 6. Ability to communicate effectively formally and informally, both verbally and in writing, to create and promptly prepare thorough documentation, technical specifications, and reporting processes to support management needs when existing reporting requires expansion, build out, or reconfiguration. 7. Proactively participate in stakeholder engagement and maintain current contact information, provide status updates on all metrics and report deliverables. Coordinate with internal team members to enhance communication and streamline processes to ensure configuration management accuracy and improve data integrity. 8. Provide completion reports and status reviews that highlight trends and insights, involving frequent interactions with Government personnel and stakeholders, providing support for contractual deliverables and aligning systems with the DISA strategic plan to ensure compliance with open systems architectures and standards. 9. Use analytical and tracking tools to identify metrics and reports in jeopardy of missing delivery dates for Government escalation. Ensure timely completion of documenting monthly metrics. Provide status reports, and reporting support, managing deliverables, and satisfying the monthly requirements established by the Government. 10. Apply technical skills and consult trainer, supervisor, or leadership in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract, including identifying improvements, following ICS innovation and quality processes, anticipating customer requirements, and recommending changes to reporting systems to ensure accurate and timely implementation. 11. Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates; training requirements, required certifications, and other duties/projects as assigned. 12. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change to meet the needs of the customer or mission. Work Authorization/Security Clearance Minimum active Secret Clearance Competencies Willingness to Learn Basic Analytical Skills Customer Service and Communication Skills Attention to Detail Adaptable Organizational Skills Eagerness to Develop Professional Skills Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional secure office environment and adheres to all facility and work center and access protocols. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Government or ICS-owned equipment and materials will be maintained in a safe and secure location. While working in a remote office capacity, the position requires a safe and ergonomically sound work environment and holds ICS harmless for injury to others at the remote location. Position Type/Expected Hours of Work Full-time position working at least 40 hours per week to meet the needs of the contract hours requirement. The employee must be available to work during DISA core business hours, 6:30 am to 5:30 pm Eastern Standard Time, and is expected to work at least 8 hours a day beginning and ending their workday within the DISA core business hours. After-hours or work in addition to 40 per week may be necessary. Travel Limited travel is expected for this position, less than 10% throughout the year. Education and Experience Requirements Basic proficiency in Microsoft Excel (sorting, filtering, simple formulas) and Microsoft Office suite; Maintain an active Secret security clearance Good written and verbal communication skills At least two (2) years military experience in a communications field or an applicable technical discipline; or At least two (2) years in an accredited technical training program to include one (1) year experience in an applicable communication field; or At least two (2) year experience in a communication field or applicable technical discipline Preferred Familiarity with basic data visualization concepts Recent graduate with a bachelor's degree in business, mathematics, information science, data analytics, or related field
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/06/2026
Full time
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
Macpower Digital Assets Edge Private Limited
Edison, New Jersey
Job Description Job Description Job Summary : We are seeking a highly skilled and proactive ServiceNow Technical Lead to oversee the design, development, and successful implementation of ITSM solutions in alignment with ITIL best practices. This role requires expertise in managing transformation projects, handling complex integrations, and ensuring seamless Go-Live for new implementations. The ideal candidate will bring strong technical capabilities, effective leadership, and hands-on experience with multiple functional areas within ServiceNow. Key Responsibilities : Support ITIL-aligned processes for ServiceNow implementations. Collaborate with customers to understand current transformation scope and create detailed plans with clear timelines. Work closely with teams throughout implementation to ensure a successful Go-Live. Provide technical leadership by addressing issues, managing status meetings, and driving implementation teams. Design and implement ServiceNow solutions, covering functional areas like Incident Management, Problem Management, Change Management, Self-Service Portal, Knowledge Management, Service Catalog, and Requests. Configure SLA features, approvals, notifications, foundation data, and workflow customization for ITSM processes. Develop and customize business rules, client/server-side scripts, script includes, and flow designer functions. Manage MID Server installation and configuration. Develop robust integrations, including Integration Hub, REST APIs, Azure AD, SSO, E-bonding, and inbound/outbound processes. Essential Skills : Comprehensive understanding of multiple ITSM tool integrations and the ability to design and implement ServiceNow plans. Experience ensuring transformations align with Go-Live strategies for various towers. Strong hands-on skills in analyzing, designing, and developing complex ServiceNow functionalities. Proficiency in configuring and customizing ServiceNow ITSM features, workflows, and scripts. Advanced knowledge of developing and managing integrations with external systems. Effective communication, leadership, and organizational skills to lead diverse teams and engage stakeholders. Must-Have Qualifications : Hands-on experience with multiple functional areas in ServiceNow. Proven ability to configure SLA features, approvals, workflows, and ITSM features. Expertise in integration development, including Integration Hub, REST APIs, and SSO. Strong experience with MID Server installation and configurations.
11/05/2026
Full time
Job Description Job Description Job Summary : We are seeking a highly skilled and proactive ServiceNow Technical Lead to oversee the design, development, and successful implementation of ITSM solutions in alignment with ITIL best practices. This role requires expertise in managing transformation projects, handling complex integrations, and ensuring seamless Go-Live for new implementations. The ideal candidate will bring strong technical capabilities, effective leadership, and hands-on experience with multiple functional areas within ServiceNow. Key Responsibilities : Support ITIL-aligned processes for ServiceNow implementations. Collaborate with customers to understand current transformation scope and create detailed plans with clear timelines. Work closely with teams throughout implementation to ensure a successful Go-Live. Provide technical leadership by addressing issues, managing status meetings, and driving implementation teams. Design and implement ServiceNow solutions, covering functional areas like Incident Management, Problem Management, Change Management, Self-Service Portal, Knowledge Management, Service Catalog, and Requests. Configure SLA features, approvals, notifications, foundation data, and workflow customization for ITSM processes. Develop and customize business rules, client/server-side scripts, script includes, and flow designer functions. Manage MID Server installation and configuration. Develop robust integrations, including Integration Hub, REST APIs, Azure AD, SSO, E-bonding, and inbound/outbound processes. Essential Skills : Comprehensive understanding of multiple ITSM tool integrations and the ability to design and implement ServiceNow plans. Experience ensuring transformations align with Go-Live strategies for various towers. Strong hands-on skills in analyzing, designing, and developing complex ServiceNow functionalities. Proficiency in configuring and customizing ServiceNow ITSM features, workflows, and scripts. Advanced knowledge of developing and managing integrations with external systems. Effective communication, leadership, and organizational skills to lead diverse teams and engage stakeholders. Must-Have Qualifications : Hands-on experience with multiple functional areas in ServiceNow. Proven ability to configure SLA features, approvals, workflows, and ITSM features. Expertise in integration development, including Integration Hub, REST APIs, and SSO. Strong experience with MID Server installation and configurations.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/05/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/05/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.