294 jobs found

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: Our consultants on the AI and Data Defense and Security team help clients maximize the value of their data and automate business processes. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and wrangling to data engineering, to data visualization, dashboarding, and business intelligence (BI), to predictive analytics. This individual will support mission goals within the Department of Homeland Security (DHS). They will support all phases of analytic development, from the strategic assessment and identification of opportunities to incorporate advanced analysis and automation, through requirements gathering, data collection, performing analyses to delivery actionable intelligence and support law enforcement efforts. This role requires hands on technical expertise and strong communication skills. Responsibilities include, but are not limited to: Assess and recommend opportunities to incorporate advanced analysis and automation into current operations Collecting, cleaning, transforming, and analyzing large datasets using tools such as Python, R, and SQL Design and development of data visualization and dashboard solutions to provide required analytics insights using Power BI Identifying patterns, trends, and anomalies to support investigative efforts and operational decision-making Analyzing existing processes and identifying opportunities for automation and optimization Summarizing and presenting results and recommendations through written reports and briefings Balance competing priorities including to supporting quick turn and ad hoc requests What You Will Need: Ability to OBTAIN and MAINTAIN a Federal or DHS Public Trust Bachelors Degree THREE (3) or more years of experience in data analytics, data science, business analytics or data engineering What Would Be Nice to Have: An ACTIVE and MAINTAINED "TOP SECRET/SCI (TS/SCI)" Federal or DoD security clearance. Once onboard with Guidehouse, new hire MUST be able to OBTAIN and MAINTAIN TS/SCI Federal or DoD security clearance Five (5) years of experience in data science and data analytics Experience supporting law enforcement, intelligence, or investigative environments Ability to work both independently and collaboratively as part of a team Experience with geospatial data and tools (e.g., ArcGIS) Strong analytical thinking, problem-solving, and communication skills Experience conducting data validation, data quality assessments, and query optimization Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders Familiarity with cloud-based analytics environments (such as, Databricks, Palantir, AWS, Azure, or Google) Experience conducting financial intelligence analysis, forensic accounting, open-source intelligence, and/or criminal investigations support Familiarity with financial and/or cryptocurrency data analysis Experience working with structured and unstructured investigative datasets What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine shaping the future of enterprise data infrastructure at Spectrum, where you'll architect and lead advanced data engineering solutions that drive business intelligence. As a Principal Data Architect I, you will be the subject matter expert, guiding multiple programs and systems, and delivering innovative strategies to elevate data management. Your expertise will directly enhance operational efficiency and empower decision-making across the organization. How You'll Make an Impact Architect and implement data structures, models, and movement infrastructures to support enterprise data warehousing and master data management Lead the deployment of data services and programming concepts, optimizing error handling, data manipulation, and I/O processing Design, enhance, monitor, and troubleshoot requirements and architecture specifications for data warehousing and processing systems Direct the Insights team to create and support comprehensive end-to-end data solutions across various platforms, domains, and locations Oversee development of ETL processes and solutions aligned with Spectrum standards, ensuring consistent and global data integration Mentor junior developers, vendors, consultants, and external partners to swiftly identify and resolve integration issues Diagnose complex data engineering challenges and implement optimal resolutions to deliver quality results Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree or equivalent experience Experience 8+ years of ETL experience 6+ years of experience with SQL, Shell Script, Python, JSON 5+ years of data integration experience 5+ years of experience with data visualization tools such as Tableau, Alterx, Microstrategy 5+ years of software engineering experience Skills Ability to read, write, speak, and understand English Extensive experience building use cases and supporting data scientists and engineers Extensive experience with data lake - all data sources - building out data sets for uses cases Expertise in building SQL/HIVE databases and tables Proficient in querying and designing efficient warehousing structures Deep knowledge of data access methods from relational databases using SQL Hands-on experience with web services (WSDL Soap, Restful) for accessing data from multiple source systems Strong understanding of FTP and sFTP protocols Advanced skills in designing and architecting complex ETL processing and warehousing solutions Effective written and verbal communication Strong analytical and troubleshooting abilities Preferred Qualifications Education Master's degree or equivalent experience with design, architecture, and leadership MPD639 9 MPD639 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-11-:47 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIf8a54c77a20b-9205

Job Description Job Description Join our team as a Data Analysis and Visualization Consultant at CASE Management Consulting! Work Environment: On-site NGA - Springfield, VA Clearance Required: Active TS/SCI Compensation: $163,000-$167,000 annually CASE Management Consulting is seeking a Data Analysis and Visualization Consultant to support the LMSS contract at NGA in Springfield, VA. This role focuses on data analysis, reporting, and visualization to support learning and development initiatives and inform leadership decisions. Strong SQL and Python expertise is essential, with Tableau and data storytelling experience highly valued. Your Impactful Duties: Collect, clean, analyze, and interpret complex datasets using SQL, Python, and other analytical tools. Develop and maintain SQL queries, Python scripts, and automated reporting processes to improve data accuracy and efficiency. Extract and integrate data from multiple platforms, including PeopleSoft, Blackboard, Microsoft applications, and other designated systems. Develop dashboards, reports, and visualizations to communicate training outcomes, program effectiveness, and organizational performance. Conduct statistical analyses and performance evaluations to identify trends, measure learning outcomes, and recommend improvements. Apply the Kirkpatrick evaluation model, survey design methodologies, and statistical tools to assess training effectiveness. Translate complex data into actionable insights and recommendations that support strategic planning and leadership decisions. Prepare and deliver executive-level briefings, presentations, and analytical reports. Collaborate with cross-functional teams to identify reporting requirements, improve data quality, and support organizational objectives. Identify opportunities to streamline data processes, enhance reporting capabilities, and improve performance measurement. Independently manage analytical assignments while collaborating with a multidisciplinary team to meet project objectives. Requirements: Active TS/SCI clearance with the ability to obtain a Counterintelligence (CI) polygraph. Bachelor's degree in statistics, economics, information systems, computer science, data science, or a related field from an accredited institution. Strong hands-on SQL proficiency, including complex queries, data extraction, transformation, and analysis. Strong hands-on Python proficiency, including data cleaning, manipulation, analysis, scripting, and reporting automation. Minimum of 5 years of experience in data analysis, dashboard development, and performance reporting, including advanced Excel skills. Demonstrated experience collecting, validating, analyzing, and reporting data to support organizational decision-making. Proficiency in performance measurement, survey design, the Kirkpatrick evaluation model, and statistical analysis tools such as SPSS. Ability to develop queries, scripts, and reports that translate data into actionable business recommendations. Experience presenting analytical findings and recommendations to senior leadership. Strong analytical, problem-solving, written communication, and organizational skills. Ability to work independently and collaborate effectively across organizational teams. Desired Qualifications: Experience using Tableau to develop interactive dashboards, reports, and data visualizations. Strong data storytelling skills, including communicating complex findings to technical and nontechnical audiences. Professional experience supporting higher education, adult learning institutions, government training programs, or learning and development initiatives. Experience analyzing learning management system (LMS) data, including PeopleSoft or Blackboard. Advanced experience applying the Kirkpatrick evaluation model to measure training effectiveness. Demonstrated ability to build stakeholder relationships, identify emerging client needs, and recommend opportunities to expand project support. Experience contributing to proposals, business development initiatives, or consulting engagements. Compensation The anticipated annual salary range for this position is $163,000-$167,000 . Final compensation will be determined based on experience, qualifications, education, clearance level, job-related knowledge and skills, customer requirements, and other applicable business factors. Why Join CASE? At CASE Management Consulting, we recognize that our people are essential to our success. Eligible employees have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage with day-one eligibility CASE contribution toward employee and eligible dependent healthcare premiums 160 hours of paid time off annually 11 paid Federal holidays Traditional and Roth 401(k) options with company match up to 4% and immediate vesting of matching contributions Health Savings Account (HSA) options Short-term disability coverage Voluntary life, AD&D, and critical illness coverage Employer-sponsored 529 college savings plan CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.

Job Description Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DE, GA, HI, ID, IN, KY, LA, MA, ME, MI, MN, MO, MS, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, SD, VT, WA, WY Future Need - Actively Interviewing Location: U.S. Coast Guard Headquarters (Douglas A. Munro Headquarters Building), 2703 Martin Luther King Jr Ave SE, Washington, DC 20593 Do you excel at turning organizational strategy into measurable change? We're looking for a Consultant to guide executive-level transformation, business process reengineering, and performance measurement for a federal mission support organization. If you're ready to coach senior leaders, bring structure to complex initiatives, and make a lasting impact on how the mission gets done, we want to hear from you! Position Description: The Data & Analytics Consultant provides consulting support focused on performance measurement, data analytics, data architecture, business intelligence, and data visualization. This position supports the U.S. Coast Guard (USCG). Minimum/General Experience: 5 - 15 years of experience in program and project management, meeting facilitation, strategic communications, and organizational change management supporting the USCG or other federal agencies with defense, homeland security, or law enforcement missions Minimum Education: Bachelor's Degree in Data Analytics, Computer Science, Business, or a related field; Project Management Professional (PMP) certification, Department of Homeland Security (DHS) mid-level Project Management certification, Six Sigma Master Black Belt certification, or equivalent certification (preferred) Essential Skills/Qualifications: Above average ability to guide executive-level performance measurement, data analytics, and data architecture Above average experience designing data architectures that convert raw data into visualizations and reportable metrics Above average experience developing business intelligence (BI) features, dashboards, and data visualizations using commercial off-the-shelf (COTS) software and BI platforms Experience integrating data from authoritative sources and maintaining historical, searchable records Experience documenting requirements for IT and data efforts and supporting IT architecture strategy Experience developing data analytics strategies and roadmaps Experience conducting user acceptance testing (UAT) Experience developing data, analytics, and Artificial Intelligence (AI) prototypes and operational models Above average experience with performance measurement and improvement planning, including tracking performance metrics and leveraging data analytics to drive continuous improvement Experience developing decision aids to support data-driven decision-making Above average ability to manage highly complex projects to completion on schedule and within resource constraints Above average experience with business process improvement analysis, Lean Six Sigma analysis, and performance metrics analysis Above average experience with business case analyses, alternatives analyses, concept development, and requirements analysis Above average experience developing project charters, schedules, roadmaps, and risk mitigation strategies Above average proficiency in Microsoft Office (e.g., OneDrive, Teams, Microsoft Project, SharePoint) Strong ability to conduct detailed research and analysis of technical data Strong ability to read and interpret Government policy, regulations, and directives, and apply those interpretations as directed by the Project Manager or designee Strong ability to coordinate all parties to tasks and review work products for completeness, quality, and adherence to customer requirements Strong ability to facilitate meetings, working group sessions, and executive-level sessions, in person and virtually Strong technical writing and editing skills Ability to develop strategic communications and training materials that inform key audiences, create buy-in, and increase stakeholder awareness and engagement Ability to communicate effectively, orally and in writing, with executive-level personnel Experience with BI platforms (e.g., Power BI, Tableau) Experience supporting a federal agency General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment . Assignment Location - On-Site, U.S. Coast Guard Headquarters (Douglas A. Munro Headquarters Building), Washington, D.C. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Travel - CONUS and OCONUS travel may be required; a valid passport and current immunizations are required for OCONUS travel. Security : Ability to obtain/maintain a Federal Civilian Public Trust U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years Federal Civilian Public Trust Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check Written inquiries to previous employers and references listed on the application for employment Potential interviews with the subject, spouse, neighbors, supervisor, coworkers Law enforcement check Court records check Education check- Attendance and Degrees Acceptable Credentials Tasks/activities include, but are not limited to: Develops an enduring data dashboard for programs that displays key financial, schedule, and performance parameters in an integrated, reportable format, using non-proprietary COTS software and BI platforms Links dashboard data to authoritative sources and incorporates qualitative information to contextualize dashboard data Creates the underlying data architecture that converts raw data into insightful visualizations, identifies and generates reportable metrics, and maintains historical and searchable records Supports coordination and implementation of IT and data efforts aligned with organizational strategy, including documenting requirements and supporting IT architecture strategy Assists leadership in identifying analytical needs and developing a data analytics strategy and roadmap, including the Data, Analytics, and AI Strategy Document and the Data Architecture and Engineering Plan Develops BI features and data visualizations and conducts user acceptance testing (UAT) Enables USCG Data Teams in data, analytics, and AI by developing prototypes and operational models Develops performance measurement and improvement plans, tracks performance metrics, and leverages data analytics to drive continuous improvement Develops decision aids to support leadership decision-making Supports the integration of functions, processes, and policies that build Coast Guard systems and mission support capability, including change management, strategic planning, and analysis Facilitates executive-level sessions and supports strategy formulation Develops and manages Integrated Project Teams (IPTs) that execute improvement efforts based on defined project plans Aligns and integrates enterprise priorities vertically within and horizontally across directorates, and with operational partners Establishes standard, disciplined, repeatable, and scalable processes Links performance measures to business strategies and objectives Supports organization-wide strategic planning, program evaluation, monitoring, and measurement, including developing strategic plans, analyzing alternative pathways, and linking strategy to organizational initiatives Supports development and maintenance of a project selection process, project pipeline, and project portfolio aligned with strategic priorities, including tracking, integration, and oversight of high-priority projects

Job Description Job Description Cisco Unified Communications Engineer Job Number: 26-01680 Use your skills where innovative technology solutions begin. ECLARO is looking for a Cisco Unified Communications Engineer for our client in Sun Prairie, WI. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity! Position Overview: Company is seeking an experienced Cisco Unified Communications (UC) Engineer for an approximately four-month engagement to provide day-to-day operational and technical support for its Cisco Collaboration environment. A primary focus of this role will be managing and resolving collaboration-related support tickets within Company's ServiceNow environment. The Engineer will troubleshoot issues, assist end users and internal IT staff, and coordinate technical resources during critical incidents or outages. Company would prefer a resource who is local to its Wisconsin / Midwest operations, but is open to considering a limited number of strong non-local / remote candidates, particularly if they provide a more cost-effective option. This is a hands-on operational support role rather than an architecture or transformation position. The ideal consultant can independently work through a support queue, troubleshoot Cisco Collaboration issues through resolution, communicate effectively with users and technical teams, and escalate issues appropriately when additional support is required. Responsibilities: Manage, update, troubleshoot, and resolve Cisco Collaboration-related incident tickets within ServiceNow. Provide day-to-day operational support for Company's Cisco Unified Communications and Collaboration environment. Troubleshoot voice, collaboration, conferencing, endpoint, and related connectivity issues. Provide technical assistance and troubleshooting support to end users and Company IT staff. Independently investigate technical issues and drive tickets through resolution or appropriate escalation. Coordinate and facilitate incident bridge calls during Severity 1 (critical) incidents or outages. Engage appropriate Company, Client, Cisco, and third-party technical resources during escalations to expedite resolution. Open and manage Cisco TAC / support cases when appropriate. Provide general operational guidance and best-practice recommendations related to the Cisco Collaboration environment. Document troubleshooting activities, resolutions, and relevant technical information within ServiceNow. Participate in scheduled after-hours activities when required and coordinated in advance. Required Qualifications: Strong hands-on experience supporting Cisco Unified Communications / Collaboration environments. Experience troubleshooting and resolving Cisco voice, collaboration, conferencing, and endpoint issues. Strong operational support and incident troubleshooting experience. Experience independently managing and resolving technical support tickets. Ability to troubleshoot critical production incidents and participate in or facilitate technical incident bridge calls. Ability to coordinate effectively with internal technical teams, vendors, and Cisco support resources. Strong communication, documentation, and customer-facing skills. Ability to work independently with limited supervision. Cisco Unified Communications / Collaboration: Strong hands-on operational support and troubleshooting experience. We need someone who has actually supported an existing Cisco UC environment day to day. Ticket & Incident Resolution / ServiceNow: Ability to independently manage a support queue, troubleshoot issues, document activity, and drive collaboration-related tickets through resolution within ServiceNow. Production Support & Escalation: Experience handling critical production incidents, participating in or facilitating Sev 1 bridge calls, and coordinating Cisco TAC, internal teams, and other technical resources. Preferred Experience: Experience working within an ITSM / ticketing platform; ServiceNow experience. Experience with some or all of the following is preferred: Cisco Unified Communications Manager (CUCM) Cisco Contact Center Technologies Cisco Unity Connection Cisco Collaboration Endpoints and Video Technologies Cisco Webex / Collaboration Technologies Cisco TAC Case Management ServiceNow Networking Concepts Related to Voice and Collaboration Environments Highly Available Enterprise Cisco UC Environments If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Homer Ballega Homer Ballega LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Job Description Job Description Network Engineer II Primary Location : Madison, WI V-Soft Consulting is currently hiring for a Network Engineer II for our premier client in Madison, WI. Education and Experience: 11+ years of progressively responsible experience designing, implementing, securing, and supporting enterprise network infrastructure as well as designing, deploying, securing, supporting, and monitoring on-premises and cloud-based networks. Experience documenting enterprise network architecture, standards, configurations, and operational procedures. Experience working in environments that require regulatory compliance. Experience with vulnerability management, remediation, and network assessments. Knowledge, Skills and Abilities " Strong experience with LAN/WAN technologies, including routing, switching, VLANs, QoS, NAT, static and dynamic routing, and VPNs. Experience configuring and supporting routers, switches, firewalls, VPN concentrators, and secure remote access solutions. Nice to Have Skills: Experience with networking in cloud and hybrid infrastructures. Experience with role-based and policy-based access controls. Experience with network automation using scripting technologies. Experience planning and executing multi-site infrastructure upgrades. WHAT YOU'LL DO: Job Responsibilities: Design and Planning: Design, implement, maintain, and secure enterprise LAN, WAN, VPN, firewall, and cloud networks. Collaborate with infrastructure, systems, security, and application development teams to deliver highly available, secure, and scalable network services. Create and maintain network diagrams, security configurations, and operational documentation. Coordinate with vendors and internal stakeholders to develop projects, their scopes, timelines, and management. Execution and Installation: Plan and execute statewide network update initiatives, including hardware lifecycle replacements and infrastructure upgrades. Operations and Support: Configure, optimize, secure, and support routers, switches, firewalls, VPNs, network authentication services, and cloud networking solutions. Standardize and automate network administration through scripting and configuration management tools. Monitor network availability, utilization, latency, throughput, and security while identifying trends and recommending improvements. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .

Job Description Job Description Under limited supervision, the Reporting and Integrations Analyst II is responsible for designing, creating and executing analytical products including standard reporting, custom reporting, import/export data files, eligibility processing, dashboards, and simulation models. This role works with staff to produce routine and non-routine reports that provide valuable insight for all areas of the business to enable continuous business improvements with current practices, products and services. This position is a 9-month temp-to-hire opportunity and is also open to full-time remote work. What You'll Do: As the temporary Reporting and Integrations Analyst II, you will: Work with business users and decision makers at various levels within the organization to understand business data needs and translate them into reporting solutions. Develop and execute standard and custom reports and data files using MS SQL Server data query tools and provide them to users. Interpret routine and non-routine data and analyze results using analytical techniques and provide ongoing reports. Identify, analyze, and interpret trends or patterns in more complex data sets. Assist in the completion of daily production tasks as necessary, including, but not limited to, eligibility processing, claim and cycle reporting, and operational reporting. Monitor eligibility data flows to ensure accurate and timely processing. Provide troubleshooting support to resolve incidents. Partner with management and team members to align to established business and information needs. Support corporate initiatives and projects related to data requests and analytical products. Submit routine and non-routine reports to internal staff and executive team as requested. Validate results to ensure data integrity of the reports and/or files produced. Assist in the development and refinement of validation methodologies and criteria. Work with internal customers on custom data reporting, dashboards, and file requests, assisting with definition of requirements under the guidance of management. Develop moderate queries, conduct testing, develop and enhance dashboards, and execute any import/export processes. Establish and document report data formatting, delivery methods, and maintenance procedures. Support moderate to complex external implementations, assisting in data exchange processes, and contributing to the development of data mapping specifications for custom file layouts. Develop and test eligibility data files, claim files, and custom extracts or reports. Define profiles and document procedures. May participate and support in calls with external individuals. Provide training to internal users on reporting tools and provide ongoing assistance to both internal users and external partners. Work with external partners and system vendors to coordinate data file transfers. Provide guidance on the work of other lower-level professionals or manage processes and programs. Exercise limited discretion to vary from established procedures when performing structured work assignments. Build knowledge of the organization, its processes and customers. Analyze possible solutions using standard procedures to resolve a range of straightforward problems. Receive a moderate level of guidance and direction. Problems faced are difficult and sometimes complex. Complete other duties as assigned. Qualifications: Bachelor's degree in Information Technology, Computer Science, Data Analytics, and/or Mathematics preferred; or equivalent combination of education and experience. Minimum of three years of previous related experience such as authoring SQL queries and using report writing tools with SSRS experience. Prior healthcare/life sciences claim data reporting and analysis. (preferred) Competencies Adaptable to change and able to work independently and as part of a team. Solid knowledge of data modeling, database design, and data mining. Strong problem analysis skills to include the use of mathematical concepts to validate results. Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy. Proficient with Microsoft Office Professional. Proficient with Microsoft SQL, SSMS, SSIS, and SSRS Clear and concise communication with strong written and verbal communication skills. Ability to interact with all levels of internal and external business partners. Manage and prioritize work effectively with some supervision. Git experience (preferred) Solid knowledge of encryption and secure data handling Apply software development lifecycle knowledge Dashboarding experience (Power BI preferred) Working knowledge of data governance and security practices in HIPAA-regulated environment Why Serve You Rx? Serve You Rx is a full-service pharmacy benefit manager (PBM) with unquestionable flexibility and an unwavering commitment to doing what's best for its clients. With a fervent focus on those it serves, including insurance brokers, consultants, third-party administrators, and their clients, Serve You Rx delivers exceptional service and tailored, cost-effective benefit solutions. Independent and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and say "yes" to a wide variety of viable solutions. Known for its adaptability, quality, and client-centricity, Serve You Rx aims to be a benchmark for better client service. The company offers generous benefits to include: medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.

Job Description Job Description Oversight and management of these areas will require both adherence to existing company procedures and methods, as well as the development and implementation of new and innovative procedures and methods. I am greatly impressed by punctuality, innovation, creativity, organization, communication, and consistency - these are areas that are necessary to excel in this position. Customer Relations (and relations while on Customers' Job Sites) Communication with field inspectors, Customer Agents, City Staff / Regulatory Agency Representatives, Locate Crews, Public and Private Utility Coordinators / Locators, General Public and Residents Always escalate field issues up and report to the construction manager Project Manager In-Field OSP Activities - Construction Management As a Superintendent 95% or more of the Superintendent role takes place in the field. The Superintendent will be provided with a workspace at one of our offices, but the expectation is that the Superintendent will be in the field overseeing the Superintendent project(s) as an extension of the construction manager Project Manager (PM) Carry out and build in accordance with the schedule, as provided to the construction manager by the construction manager Project Manager (PM) Submission of Construction Daily (hereinafter "Daily") with all supporting documentation for each project, each day via paper or QuickBase (whichever method is specified by the construction manager PM). Includes collection and processing of daily submittals from crew foremen, PCM (Project Construction Manager), and subcontractors Arranging for signage, door tags, white lining for locates, and all other project preparation activities as dictated by PM Submission of utility locates and/or other construction sequencing data such as for daily street sheets, etc. Submission for all traffic control requests Submission for coordination of materials needed for build, including all consumables, including flowable fill; submission of purchase order / check requests as needed (up to allowance amount for spending thresholds) Preparation, organization, and submission of all project-related submittals at PM request or PM's discretion Coordination, creation, and collection of daily field Job Site Analysis forms - and submission Management of crew health and safety on job site everyday, all day Carry out and enforce company policies and procedures on job sites for personnel management, field safety, Customer policies and standards, local regulatory standards, etc. Adhere to production expectations as laid out by upper management and meet daily, weekly, and monthly goals and benchmarks Regularly inspect field equipment, trucks, trailers, etc. and notify PM of immediate concerns, needs, risks, etc. Lock out / Tag Out any asset that poses a potential health and safety threat to any person or property. Coordinate with HSE Personnel immediately and closely for all incidents and follow all Company, Customer, and Regulatory Agency Protocols Ensure compliance with B Comm team's direction to close out inspection gigs, resident complaints and trouble tickets, internal deficiencies, etc. within a timely manner. EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.

The Metropolitan District Commission (MDC) provides quality water supply, water pollution control, mapping, and household hazardous waste collection to eight member municipalities: Bloomfield, East Hartford, Hartford, Newington, Rocky Hill, West Hartford, Wethersfield and Windsor. Additionally, the MDC provides drinking water to portions of Farmington, Glastonbury, East Granby and South Windsor, known as the MDC's non-member towns. JOB SUMMARY: This is responsible pipeline systems monitoring and surveillance work involving the operation of various systems and equipment used in operation and maintenance of electronic measuring and pipe inspection for the District's sewer and water systems. Work involves responsibility for the safe installation and maintenance of utility pipeline systems flow monitoring equipment and closed circuit television (CCTV) inspection equipment. Duties include retrieving utility pipeline systems flow data, maintaining and installing electronic metering equipment and conducting video inspections of pipeline systems. This position also has the responsibility for making utility pipeline flow monitoring and inspection decisions in accordance with established procedures and industry standards. This work requires that the employee have knowledge, skill and ability in utility pipeline systems flow monitoring and pipe inspection technology. This position also requires that the employee be capable of entering and working in confined spaces. ESSENTIAL FUNCTIONS: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Operates CCTV inspection systems to document hydraulic, structural and maintenance conditions of utility pipeline infrastructure. Retrieves and analyzes utility pipeline systems flow data; installing, maintaining and repairing electronic metering equipment and conducting video inspections of pipeline systems. Identifies potential failures and assists with planning routine renovation programs. Operates the District's Supervisory Control and Data Acquisition (SCADA) sewer overflow alarm system, and associated electronic, electrical, telecommunications and flow signal components. Troubleshoots electronic and electrical components on monitoring and surveillance systems. Establishes and maintains electronic files, records, and databases on all monitoring and surveillance programs; prepares flow metering and pipe inspection reports and project status spreadsheets, recommends replacement or rehabilitation strategies of sewer infrastructure by assessing videos of pipe deficiencies in accordance with national pipe condition rating standards. Installs, calibrates and maintains electronic monitoring and inspection equipment for utility pipeline systems. Provides information to assist in the deployment of flow metering equipment and the assessment of pipeline conditions. May assist other personnel in the use of field instruments and computer equipment, as assigned. Maintains equipment inventories and spare parts and coordinates purchases and technical services with outside vendors and equipment manufacturers. Assists in preparing budget requests for electronic monitoring and video inspection equipment. Maintains repair records. Performs in a safe manner and observes all safety procedures; works in small confined spaces and must be trained in confined space entry procedures. Uses all tools, equipment and materials responsibly and performs basic inspection and preventive maintenance prior to use. Records and archives all description data, develops a condition rating for each line, displays results on video and printed reports, and establishes benchmarks to compare with future inspections. Troubleshoots data discrepancies and flow monitoring equipment malfunctions. Performs related work as required. Works under the general supervision of the Manager of Operations or other appropriate staff members. MINIMUM QUALIFICATIONS: A high school diploma or equivalent plus five (5) years electronics maintenance, flow meter and CCTV inspection experience required. Must have "Pipeline Assessment and Certification Program" (PACP) certification, "Lateral Assessment and Certification Program" LACP Certification and "Manhole Assessment and Certification Program" MACP Certification and must maintain this certification. SPECIAL REQUIREMENTS: Must have a valid driver's license. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of sanitary, combined, storm and water systems, including sewer overflow regulator systems. Knowledge of electronic diagnostics and component replacement principles and practices. Knowledge of pipe flow monitoring methods and pipeline inspection methods. Knowledge of utility pipeline systems flow monitoring and pipe inspection technology. Knowledge of CCTV and SCADA systems. Knowledge of standardized pipe assessment procedures. Ability to identify and repair problems in electronic monitoring and surveillance equipment. Ability in mathematics as applied to utility pipeline systems flow monitoring. Ability in oral and written communications. Ability to establish and maintain effective working relationships with coworkers, town officials, vendors, contractors, consultants, and the general public. As part of the screening process, applicants will be required to take a written exam. A passing score of 70 on the written exam is required in order to be considered for an interview with supervision and further point evaluation. ADA COMPLIANCE: Physical Ability: Tasks require the ability to exert moderate physical effort that involves lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (under 50 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate visual and/or auditory cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are performed primarily outdoors, frequently exposed to any or all of the following: various weather conditions, high or deep dangerous places, working near moving mechanical parts, risk of electric shock, vibration, fumes, airborne particles, chemicals, etc. The Metropolitan District seeks to ensure the diversity of its workforce through non-discriminatory employment practices. People of all backgrounds, including people of color, women, veterans, and persons with disabilities are strongly encouraged to apply EOE/AA/M/F/D/V For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Job Overview: Primary Skills: SAP EWM, AMS Secondary Skills: Description: This is hybrid role, 3 days onsite (Tuesday, Wednesday and Thursday) Job Summary: We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15-20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois. The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams. This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment

Genesis10 is currently seeking a Software QA Tester for a contract position with a Large Energy Company located in Minneapolis, MN. This is a 12+ month contract opportunity. Compensation: $70.00 - $72.00 per hour, W2, based on qualifications Position Overview: This position focuses on evaluating and testing software for completeness, quality, and security. The ideal candidate will develop test plans, create and execute automated and manual tests, and work closely with multiple development teams to ensure software quality. Key Responsibilities: Evaluate and test software for completeness, quality, correctness and security Develop test plans and test cases Develop automated tests Perform manual and automated tests for software functionality, installation, and usability Define and track quality assurance metrics such as defect densities and open defect counts Manage bugs and error tracking Document and present test results to management Coordinate and prioritize testing of application modifications and bug fixes Work with multiple development teams and software projects Primary Requirements: Experience developing test plans and test cases Experience performing manual and automated tests Desired Skills: Experience with a test tracking software package Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually

Job Description Job Description Role: Network Security Engineer - Contractor Type: Contract, 6-12 months, with potential for hire Location: Hybrid in Euclid, Ohio Eligibility: US Permanent Residency is required for this role Summary We are seeking a hands-on Network Security Consultant to help strengthen and secure a large enterprise network environment. This role will focus on hardening network infrastructure, managing firmware and security updates, remediating vulnerabilities, and partnering closely with both Network and Security teams to reduce overall cybersecurity risk. Strong Cisco and Palo Alto firewall experience is required. The ideal candidate is technically strong, takes ownership of projects, communicates effectively with technical stakeholders, and is confident making recommendations-even when they require difficult conversations. Qualifications and Required Skills 5+ years of experience in Network Engineering or Network Security within a large enterprise environment. Strong experience with Cisco networking technologies, including Catalyst Center (DNA Center), Catalyst switches, ISR routers, and Cisco Nexus. Hands-on experience administering and securing Palo Alto firewalls. Experience performing network device hardening, firmware upgrades, and vulnerability remediation. Knowledge of secure network design principles, including segmentation, access control, logging, and VPN security. Experience conducting network security or risk assessments. Excellent communication skills with the ability to collaborate across technical teams and confidently present recommendations. Preferred Qualifications Experience supporting both IT and OT (Operational Technology) environments. Exposure to industrial networking or PLC-based manufacturing environments. Familiarity with network architecture design and traffic flow analysis. Experience supporting enterprise vulnerability management or security improvement initiatives. Key Responsibilities Perform security hardening of network infrastructure, including switches, routers, firewalls, VPNs, and edge devices. Plan and implement firmware and software updates for Cisco networking equipment and Palo Alto firewalls. Identify, assess, and remediate vulnerabilities across the enterprise network environment. Conduct network risk assessments and recommend security improvements based on industry best practices. Partner with Network Engineering and Cybersecurity teams to support security initiatives ranging from routine maintenance to large-scale infrastructure projects. Assist with firewall policy reviews, network segmentation, secure management plane configuration, and access controls. Utilize Cisco Catalyst Center (DNA Center) to monitor device health, compliance, software advisories, and patch posture. Validate network architecture and security requirements for new projects and infrastructure changes. Document network flows, security recommendations, and implementation plans. Serve as the primary network resource for security-related initiatives and take ownership of driving

Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.

Job Description Job Description Description: Associate Network Security Engineer Cary, NC • Hybrid Our client is seeking an Associate Cybersecurity Engineer for a 12 month contract, with potential for permanent conversion, to support the Information Security organization. This role focuses on monitoring network security activities and operating and optimizing security infrastructure. The engineer will drive policy, rule, and architecture improvements to prevent and remediate incidents, perform security configuration changes, and collaborate with IT and business stakeholders on triage. The position emphasizes enterprise firewalls, SASE and ZTNA, identity and access management, Microsoft security tooling, and process development aligned to best practices and regulatory requirements. Rate : $42.00 - $48.00 per hour W2 Responsibilities: Monitor network security activities and maintain oversight of security infrastructure. Implement, monitor, and manage enterprise firewall solutions, including NGFW, to enforce network security policies. Operate and configure SASE capabilities including secure web gateways, ZTNA, and CASB. Execute security configuration changes and support incident prevention and remediation through policy, rule, and architecture optimization. Collaborate with IT and business stakeholders on security triage and operational support. Leverage Microsoft Security Suite such as Defender for Endpoint, Sentinel, and Entra/Azure AD across on premises and cloud environments. Develop and refine procedures, policies, and processes aligned with best practices and regulatory requirements. Recommend remediation measures to improve security posture and reduce risk. Communicate security concepts to cross functional teams and stakeholders. Perform other related duties as assigned. Experience Requirements: 3+ years in cloud or network security engineering, security operations, insider risk management, or security event management. Hands on experience with identity, firewall, cloud, and SIEM tools such as Microsoft Azure, Okta, Duo, Palo Alto, Fortinet, Zscaler, Windows Defender, OCI, and Sentinel. Ability to convey complex information risk and security issues in an actionable manner. Demonstrated judgment, urgency, ethical standards, regulatory awareness, customer service, and business integrity. Preferred proficiency with automation or scripting such as Ansible, Python, KQL, or PowerShell. Strong written and oral communication skills and the ability to work cross functionally with network, cloud, infrastructure, and application teams. Strong organizational skills with the ability to prioritize and deliver in a fast paced environment. Ability to accommodate approximately 5% travel. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Genesis10 is currently seeking an Enterprise Business Analyst for a Remote position with a Public Sector Organization. This is a 12+ month contract opportunity. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This role will provide business analysis services for a Digital Signage Solution Project. The selected candidate will work with stakeholders and technical teams to evaluate existing capabilities, identify business needs, and define functional and non-functional requirements for a new centralized solution within an Agile development environment. The Business Analyst will be responsible for developing and maintaining a prioritized backlog including epics, user stories, business rules, and acceptance criteria. Key Responsibilities: Conduct a comprehensive current-state assessment of existing courthouse digital signage solution including functionality, business processes, system integrations, hardware dependencies and operational requirements Define and refine functional and non-functional requirements for digital signage Develop and maintain epics, features, and user stories with clearly defined business rules and testable acceptance criteria in Azure DevOps or other designated Agile project management tools Collaborate with the project team to develop, prioritize, and continuously refine the product backlog based on business value, stakeholder needs, technical dependencies, and project objectives Participate in backlog refinement, sprint planning, sprint reviews, and other agile ceremonies to clarify requirements, support sprint readiness and ensure alignment with business objectives Work directly with software developers, quality assurance resources, and technical subject matter experts throughout each sprint to clarify business requirements, address questions, and support development of functionality that meets stakeholder needs Collaborate with quality assurance resources and business stakeholders to develop test scenarios, validate user story acceptance criteria, and support user acceptance testing of completed functionality Review and demonstrate completed functionality with business stakeholders, document feedback, incorporate approved changes or enhancements into the product backlog for prioritization in future sprints Participate in project team meetings and maintain necessary communication between project team members, the Contractor's manager, business stakeholders, and leadership, as required Primary Requirements: Minimum four (4) years of experience performing business analysis for enterprise software development projects Minimum four (4) years of experience in an Agile software development environment, including Scrum methodologies Demonstrated experience gathering, analyzing, documenting and translating requirements into epics, features, user stories, and acceptance criteria Experience using Azure DevOps or similar Agile project management tools to develop, manage, and refine product backlogs Strong analytical, problem-solving, communication and documentation skills, with the ability to communicate technical concepts to nontechnical stakeholders Demonstrated experience facilitating stakeholder requirements sessions, conducting current state analysis, and identifying system integration requirements If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.