Job Description Job Description Job Summary: Telecommunications Technician II, also referred to as the Top Hand, is a senior-level role responsible for performing complex tower construction, repair, and maintenance projects. This position requires advanced technical expertise and the ability to take charge as the leader on the tower, ensuring the successful execution of high-stakes tasks at elevated heights. While not the overall site leader, the Top Hand plays a critical role in guiding team members during tower operations, ensuring compliance with technical and safety standards, and fostering teamwork. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities • Lead and execute complex tower construction and maintenance activities on-site, including assembling and erecting towers, installing antennas, and optimizing telecom systems at height. • Serve as the point leader on the tower, providing guidance and instruction to team members to ensure safety, efficiency, and task completion. • Oversee advanced installation tasks, including grounding, coax/fiber handling, Capstan hoist operations, and connector installation, while adhering to strict technical and safety guidelines. • Conduct and supervise testing activities, such as sweep testing, Passive Intermodulation (PIM) testing, and fiber testing, to validate system performance and reliability. • Maintain OSHA regulations and company-specific EHS protocols on the tower, ensuring safety compliance for all team members. • Provide mentorship and on-the-job training to less experienced technicians, fostering skill development and building a collaborative team environment. • Operate specialized rigging equipment and tools, such as cranes and hoists, for advanced lifting and positioning tasks. • Interpret and validate construction drawings, RFDS, and technical documentation to ensure accuracy in tower installations. • Collaborate with the Foreman and project stakeholders to address challenges and implement efficient solutions during tower operations. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications construction experience, including leadership roles. Preferred and Additional Eligibility Qualifications: • NWSA TTT2 certification required. • OSHA30 certification required • First Aid AED/CPR certification required • Ability to obtain all required certifications such as, but not limited to: o RF awareness, competent climber, competent rescuer, ANSI 10.48 competent rigging, fall protection awareness, crane spotter/signal person, capstan hoist operator, etc. Skills Required: • Advanced proficiency in interpreting construction drawings, RF data sheets, and technical documentation. • Strong leadership abilities to guide team members effectively during tower operations. • Advanced technical skills in troubleshooting, system optimization, and equipment testing. • Clear communication skills to relay instructions, articulate project needs, and document progress accurately. • Exceptional problem-solving skills, particularly in high-pressure, elevated work environments. Direct/Indirect Supervisory Responsibility: • Acts as a leader on the tower and on site and provides mentorship to junior team members. Work Environment/Physical Demands/Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Desire and ability to climb structures to heights in excess of 300' while carrying loads in excess of 50 pounds. • Travel is required 50% of the time AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/11/2026
Full time
Job Description Job Description Job Summary: Telecommunications Technician II, also referred to as the Top Hand, is a senior-level role responsible for performing complex tower construction, repair, and maintenance projects. This position requires advanced technical expertise and the ability to take charge as the leader on the tower, ensuring the successful execution of high-stakes tasks at elevated heights. While not the overall site leader, the Top Hand plays a critical role in guiding team members during tower operations, ensuring compliance with technical and safety standards, and fostering teamwork. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities • Lead and execute complex tower construction and maintenance activities on-site, including assembling and erecting towers, installing antennas, and optimizing telecom systems at height. • Serve as the point leader on the tower, providing guidance and instruction to team members to ensure safety, efficiency, and task completion. • Oversee advanced installation tasks, including grounding, coax/fiber handling, Capstan hoist operations, and connector installation, while adhering to strict technical and safety guidelines. • Conduct and supervise testing activities, such as sweep testing, Passive Intermodulation (PIM) testing, and fiber testing, to validate system performance and reliability. • Maintain OSHA regulations and company-specific EHS protocols on the tower, ensuring safety compliance for all team members. • Provide mentorship and on-the-job training to less experienced technicians, fostering skill development and building a collaborative team environment. • Operate specialized rigging equipment and tools, such as cranes and hoists, for advanced lifting and positioning tasks. • Interpret and validate construction drawings, RFDS, and technical documentation to ensure accuracy in tower installations. • Collaborate with the Foreman and project stakeholders to address challenges and implement efficient solutions during tower operations. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications construction experience, including leadership roles. Preferred and Additional Eligibility Qualifications: • NWSA TTT2 certification required. • OSHA30 certification required • First Aid AED/CPR certification required • Ability to obtain all required certifications such as, but not limited to: o RF awareness, competent climber, competent rescuer, ANSI 10.48 competent rigging, fall protection awareness, crane spotter/signal person, capstan hoist operator, etc. Skills Required: • Advanced proficiency in interpreting construction drawings, RF data sheets, and technical documentation. • Strong leadership abilities to guide team members effectively during tower operations. • Advanced technical skills in troubleshooting, system optimization, and equipment testing. • Clear communication skills to relay instructions, articulate project needs, and document progress accurately. • Exceptional problem-solving skills, particularly in high-pressure, elevated work environments. Direct/Indirect Supervisory Responsibility: • Acts as a leader on the tower and on site and provides mentorship to junior team members. Work Environment/Physical Demands/Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Desire and ability to climb structures to heights in excess of 300' while carrying loads in excess of 50 pounds. • Travel is required 50% of the time AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.
09/11/2026
Full time
Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
09/11/2026
Full time
Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:
Job Description Job Description Description: MTS Services has been an industry leader in structured cabling for Information and Communications Technology (ICT) for over 30 years, specializing in healthcare, commercial, education, mission critical and government facilities. We deliver quality workmanship on every project, honor our commitments, and do what is right for our employees and our customers. We are currently looking for experienced Telecommunications Cabling Technicians to add to our staff in the Wilmington, NC area. Telecommunications Cabling Technicians report to the Operations Manager and will work daily with a team led by the assigned Project Foreman. Willingness to learn, dependability and a strong work ethic are critical for success in this role. Telecommunications Cabling Technicians are responsible for : • Category rated copper cable installation • Fiber Optic structured cable distribution system installation • Pulling cable, fire stopping, dressing cables and labeling to industry standards • Terminating, assembling and installing 8-pin modular connectors and coaxial connectors and optical fiber connectors • Accurately testing copper and fiber cables to required certification parameters utilizing appropriate test equipment • Diagnosing and correcting copper and optical fiber problems • Reading blue prints to determine closet and equipment layouts • Installing closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures • Attending training and safety meetings, and working safely at all times utilizing the necessary Personal Protection Equipment MTS Services offers: $1000 Sign-on Bonus Starting pay between $18-$35, based on experience 2 weeks of PTO your first year 8 paid holidays $30 per month cell phone reimbursement Full benefits package including medical, dental, and vision 401(k) after 90 days of service with up to 4% company match Cabling done right - our people make the difference! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home at MTS Services. Our people have helped lead our success resulting in our continued growth and expansion. We focus on the health and wellness of the organization, from our commitment to financial stability and safety to professional development and great employee benefits. We are passionate about what we do. MTS Services is an Equal Employment Opportunity and Affirmative Action employer. Requirements: BICSI Installer/Technician certification preferred Ability to work extended hours (overtime) as needed Reliable daily travel to jobsites Must be able to work safely following company policy/procedures on safety Must possess a valid driver's license and be insurable with our auto insurance carrier during course of employment Ability to lift at least 50 pounds as necessary Ability to climb ladders and stand for extended periods Comfortable with, and capable of, working in open construction environments. To learn more about MTS Services, please visit: join-our-team
09/11/2026
Full time
Job Description Job Description Description: MTS Services has been an industry leader in structured cabling for Information and Communications Technology (ICT) for over 30 years, specializing in healthcare, commercial, education, mission critical and government facilities. We deliver quality workmanship on every project, honor our commitments, and do what is right for our employees and our customers. We are currently looking for experienced Telecommunications Cabling Technicians to add to our staff in the Wilmington, NC area. Telecommunications Cabling Technicians report to the Operations Manager and will work daily with a team led by the assigned Project Foreman. Willingness to learn, dependability and a strong work ethic are critical for success in this role. Telecommunications Cabling Technicians are responsible for : • Category rated copper cable installation • Fiber Optic structured cable distribution system installation • Pulling cable, fire stopping, dressing cables and labeling to industry standards • Terminating, assembling and installing 8-pin modular connectors and coaxial connectors and optical fiber connectors • Accurately testing copper and fiber cables to required certification parameters utilizing appropriate test equipment • Diagnosing and correcting copper and optical fiber problems • Reading blue prints to determine closet and equipment layouts • Installing closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures • Attending training and safety meetings, and working safely at all times utilizing the necessary Personal Protection Equipment MTS Services offers: $1000 Sign-on Bonus Starting pay between $18-$35, based on experience 2 weeks of PTO your first year 8 paid holidays $30 per month cell phone reimbursement Full benefits package including medical, dental, and vision 401(k) after 90 days of service with up to 4% company match Cabling done right - our people make the difference! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home at MTS Services. Our people have helped lead our success resulting in our continued growth and expansion. We focus on the health and wellness of the organization, from our commitment to financial stability and safety to professional development and great employee benefits. We are passionate about what we do. MTS Services is an Equal Employment Opportunity and Affirmative Action employer. Requirements: BICSI Installer/Technician certification preferred Ability to work extended hours (overtime) as needed Reliable daily travel to jobsites Must be able to work safely following company policy/procedures on safety Must possess a valid driver's license and be insurable with our auto insurance carrier during course of employment Ability to lift at least 50 pounds as necessary Ability to climb ladders and stand for extended periods Comfortable with, and capable of, working in open construction environments. To learn more about MTS Services, please visit: join-our-team
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support infrastructure delivery in AWS data centers. In this role, you will rack and stack servers, install network and power hardware, run and label copper and fiber cabling, and perform basic hardware testing to ensure capacity is delivered on time. You'll follow detailed build documents, update tickets and asset records, and collaborate closely with operations and networking teams. You'll work in a fast-paced, safety-focused environment that values ownership, high standards, and continual learning with exposure to cutting-edge cloud infrastructure. Responsibilities Rack, stack, and install servers, storage, and network equipment in AWS data centers Run, terminate, and label copper and fiber cabling according to standards Install and verify power connections, cable management, and patching Execute build documents, MOPs, and checklists to deliver new capacity Perform basic hardware testing, troubleshooting, and replacement of failed components Maintain accurate asset, inventory, and port records in ticketing and tracking systems Collaborate with operations, networking, and security teams to coordinate installs Follow safety, security, and compliance procedures within the data center Assist with decommissioning, moves, adds, and changes for infrastructure hardware Contribute to continuous improvement of installation processes and documentation Required Skills Data center infrastructure installation Low-voltage and fiber cabling Network hardware installation Server racking and stacking Hardware troubleshooting Reading infrastructure diagrams Change management and ticketing tools Inventory and asset management Safety and EHS procedures Documentation and reporting
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support infrastructure delivery in AWS data centers. In this role, you will rack and stack servers, install network and power hardware, run and label copper and fiber cabling, and perform basic hardware testing to ensure capacity is delivered on time. You'll follow detailed build documents, update tickets and asset records, and collaborate closely with operations and networking teams. You'll work in a fast-paced, safety-focused environment that values ownership, high standards, and continual learning with exposure to cutting-edge cloud infrastructure. Responsibilities Rack, stack, and install servers, storage, and network equipment in AWS data centers Run, terminate, and label copper and fiber cabling according to standards Install and verify power connections, cable management, and patching Execute build documents, MOPs, and checklists to deliver new capacity Perform basic hardware testing, troubleshooting, and replacement of failed components Maintain accurate asset, inventory, and port records in ticketing and tracking systems Collaborate with operations, networking, and security teams to coordinate installs Follow safety, security, and compliance procedures within the data center Assist with decommissioning, moves, adds, and changes for infrastructure hardware Contribute to continuous improvement of installation processes and documentation Required Skills Data center infrastructure installation Low-voltage and fiber cabling Network hardware installation Server racking and stacking Hardware troubleshooting Reading infrastructure diagrams Change management and ticketing tools Inventory and asset management Safety and EHS procedures Documentation and reporting
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
Amazon Web Services, Inc. seeks a Night Data Center Technician to support critical AWS infrastructure. In this role, you'll perform hardware installations, cabling, and troubleshooting for servers and network devices, ensuring high availability and uptime for global customers. You'll monitor alerts, respond to incidents, and follow rigorous security and safety standards in a fast-paced, customer-obsessed environment. This position offers hands-on experience with cutting-edge cloud infrastructure, opportunities to learn AWS technologies, and growth in a high-ownership, operations-focused role. Responsibilities Monitor and support night-time data center operations ensuring high availability of AWS infrastructure Perform hardware installations, swaps, cabling, and troubleshooting of servers and network equipment Respond to alerts, perform root-cause analysis, and escalate complex issues per AWS procedures Execute regular maintenance, inspections, and inventory management of data center assets Follow strict security, compliance, and safety protocols within the data center environment Document work performed, update tickets, and contribute to process improvements Required Skills Data center operations Server hardware installation and troubleshooting Linux or Windows system administration basics Network fundamentals (TCP/IP, switching, routing) Rack and stack, cabling, and cable management Monitoring and incident response tools Ticketing systems (e.g., Jira, Service Now) Hardware diagnostics and root-cause analysis Physical security and access control procedures Change management and documentation
09/11/2026
Full time
Amazon Web Services, Inc. seeks a Night Data Center Technician to support critical AWS infrastructure. In this role, you'll perform hardware installations, cabling, and troubleshooting for servers and network devices, ensuring high availability and uptime for global customers. You'll monitor alerts, respond to incidents, and follow rigorous security and safety standards in a fast-paced, customer-obsessed environment. This position offers hands-on experience with cutting-edge cloud infrastructure, opportunities to learn AWS technologies, and growth in a high-ownership, operations-focused role. Responsibilities Monitor and support night-time data center operations ensuring high availability of AWS infrastructure Perform hardware installations, swaps, cabling, and troubleshooting of servers and network equipment Respond to alerts, perform root-cause analysis, and escalate complex issues per AWS procedures Execute regular maintenance, inspections, and inventory management of data center assets Follow strict security, compliance, and safety protocols within the data center environment Document work performed, update tickets, and contribute to process improvements Required Skills Data center operations Server hardware installation and troubleshooting Linux or Windows system administration basics Network fundamentals (TCP/IP, switching, routing) Rack and stack, cabling, and cable management Monitoring and incident response tools Ticketing systems (e.g., Jira, Service Now) Hardware diagnostics and root-cause analysis Physical security and access control procedures Change management and documentation
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
09/11/2026
Full time
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
Amazon Web Services, Inc. seeks an Engineering Operation Technician to support and improve AWS infrastructure in a fast-paced, customer-obsessed environment. You will monitor and maintain data center and cloud systems, troubleshoot hardware and network issues, and respond to incidents to ensure high availability and performance. Responsibilities include executing changes, automating routine tasks with scripts, maintaining documentation and runbooks, and collaborating with engineering teams on root-cause analysis and continuous improvement. This role offers hands-on exposure to cutting-edge AWS services, large-scale distributed systems, and strong opportunities for growth and learning. Responsibilities Monitor and maintain AWS data center and cloud infrastructure for availability and performance. Troubleshoot and resolve hardware, OS, and network incidents within defined SLAs. Execute planned changes, maintenance, and deployments following change management processes. Automate routine operational tasks using scripts and tooling to improve efficiency and reliability. Use monitoring and alerting tools to detect, triage, and remediate system issues. Participate in on-call rotations, incident response, and post-incident reviews with engineering teams. Document procedures, runbooks, and system configurations for repeatable operations. Collaborate with cross-functional AWS teams to support capacity planning and infrastructure upgrades. Follow security, compliance, and safety standards across data center and cloud operations. Contribute to continuous improvement initiatives to enhance system resilience and operational excellence. Required Skills Linux system administration Network troubleshooting (TCP/IP, DNS, VPN) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Prometheus, Grafana) Incident and change management (ITIL) Hardware and data center operations Cloud infrastructure (AWS services) Configuration management tools (Ansible, Chef, Puppet) Virtualization and containers (EC2, Docker, Kubernetes) Documentation and runbook creation
09/11/2026
Full time
Amazon Web Services, Inc. seeks an Engineering Operation Technician to support and improve AWS infrastructure in a fast-paced, customer-obsessed environment. You will monitor and maintain data center and cloud systems, troubleshoot hardware and network issues, and respond to incidents to ensure high availability and performance. Responsibilities include executing changes, automating routine tasks with scripts, maintaining documentation and runbooks, and collaborating with engineering teams on root-cause analysis and continuous improvement. This role offers hands-on exposure to cutting-edge AWS services, large-scale distributed systems, and strong opportunities for growth and learning. Responsibilities Monitor and maintain AWS data center and cloud infrastructure for availability and performance. Troubleshoot and resolve hardware, OS, and network incidents within defined SLAs. Execute planned changes, maintenance, and deployments following change management processes. Automate routine operational tasks using scripts and tooling to improve efficiency and reliability. Use monitoring and alerting tools to detect, triage, and remediate system issues. Participate in on-call rotations, incident response, and post-incident reviews with engineering teams. Document procedures, runbooks, and system configurations for repeatable operations. Collaborate with cross-functional AWS teams to support capacity planning and infrastructure upgrades. Follow security, compliance, and safety standards across data center and cloud operations. Contribute to continuous improvement initiatives to enhance system resilience and operational excellence. Required Skills Linux system administration Network troubleshooting (TCP/IP, DNS, VPN) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Prometheus, Grafana) Incident and change management (ITIL) Hardware and data center operations Cloud infrastructure (AWS services) Configuration management tools (Ansible, Chef, Puppet) Virtualization and containers (EC2, Docker, Kubernetes) Documentation and runbook creation
Amazon Web Services, Inc. is seeking a Cleared Engineering Operations Technician to support critical AWS data center infrastructure. You will monitor and maintain electrical, mechanical, and networking systems, perform routine inspections, respond to alarms, and execute work orders to maximize uptime. Leveraging your active security clearance, you'll operate in secure environments, follow strict safety and change-management procedures, document incidents, and support root cause analysis. You'll collaborate with InfraOps and DCEO engineers, learn AWS standards, and help drive continuous improvement across data center operations. Responsibilities Monitor and maintain critical data center electrical, mechanical, and networking systems Perform routine inspections, testing, and preventative maintenance to ensure uptime Respond to alarms and incidents, troubleshoot issues, and escalate as needed Execute work orders and changes following AWS safety and change-management procedures Support root cause analysis and documentation for operational events Maintain accurate logs, reports, and technical documentation Collaborate with Infra Ops and DCEO engineering teams on infrastructure projects Ensure compliance with security, clearance, and regulatory requirements Identify and recommend process and reliability improvements Support onboarding and knowledge sharing within the operations team Required Skills Data center operations Electrical systems troubleshooting Mechanical/HVAC systems Network hardware installation Linux/Windows administration basics Monitoring and incident response Change management Root cause analysis Safety and compliance procedures Technical documentation
09/11/2026
Full time
Amazon Web Services, Inc. is seeking a Cleared Engineering Operations Technician to support critical AWS data center infrastructure. You will monitor and maintain electrical, mechanical, and networking systems, perform routine inspections, respond to alarms, and execute work orders to maximize uptime. Leveraging your active security clearance, you'll operate in secure environments, follow strict safety and change-management procedures, document incidents, and support root cause analysis. You'll collaborate with InfraOps and DCEO engineers, learn AWS standards, and help drive continuous improvement across data center operations. Responsibilities Monitor and maintain critical data center electrical, mechanical, and networking systems Perform routine inspections, testing, and preventative maintenance to ensure uptime Respond to alarms and incidents, troubleshoot issues, and escalate as needed Execute work orders and changes following AWS safety and change-management procedures Support root cause analysis and documentation for operational events Maintain accurate logs, reports, and technical documentation Collaborate with Infra Ops and DCEO engineering teams on infrastructure projects Ensure compliance with security, clearance, and regulatory requirements Identify and recommend process and reliability improvements Support onboarding and knowledge sharing within the operations team Required Skills Data center operations Electrical systems troubleshooting Mechanical/HVAC systems Network hardware installation Linux/Windows administration basics Monitoring and incident response Change management Root cause analysis Safety and compliance procedures Technical documentation
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support data center infrastructure deployment. In this role, you will rack and stack servers, network, and storage hardware; run and label fiber and copper cabling; and follow detailed build documents to deliver reliable, scalable capacity. You will execute work orders, update tickets, and coordinate with engineering and operations teams to resolve issues. You'll adhere to strict safety, quality, and security standards while working in a fast-paced, customer-obsessed environment, with opportunities to learn AWS technologies and grow your technical career. Responsibilities Install, rack, and stack servers, storage, and network hardware in AWS data centers Run, terminate, and label fiber and copper cabling to defined standards Execute installation work orders and update tickets and documentation accurately Troubleshoot basic hardware and connectivity issues and escalate as needed Follow detailed build guides, diagrams, and change procedures Perform inventory checks, receive hardware, and maintain accurate asset records Adhere to safety, security, and compliance policies in all work areas Collaborate with operations and engineering teams to support capacity delivery Conduct quality checks to ensure installations meet AWS standards Support continuous improvement of installation processes and best practices Required Skills Data center hardware installation Rack and stack equipment Cabling (fiber and copper) Network equipment configuration support Troubleshooting hardware issues Reading technical diagrams Change management processes Ticketing systems (e.g., Service Now, JIRA) Inventory management Safety and compliance procedures
09/11/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Install Technician to support data center infrastructure deployment. In this role, you will rack and stack servers, network, and storage hardware; run and label fiber and copper cabling; and follow detailed build documents to deliver reliable, scalable capacity. You will execute work orders, update tickets, and coordinate with engineering and operations teams to resolve issues. You'll adhere to strict safety, quality, and security standards while working in a fast-paced, customer-obsessed environment, with opportunities to learn AWS technologies and grow your technical career. Responsibilities Install, rack, and stack servers, storage, and network hardware in AWS data centers Run, terminate, and label fiber and copper cabling to defined standards Execute installation work orders and update tickets and documentation accurately Troubleshoot basic hardware and connectivity issues and escalate as needed Follow detailed build guides, diagrams, and change procedures Perform inventory checks, receive hardware, and maintain accurate asset records Adhere to safety, security, and compliance policies in all work areas Collaborate with operations and engineering teams to support capacity delivery Conduct quality checks to ensure installations meet AWS standards Support continuous improvement of installation processes and best practices Required Skills Data center hardware installation Rack and stack equipment Cabling (fiber and copper) Network equipment configuration support Troubleshooting hardware issues Reading technical diagrams Change management processes Ticketing systems (e.g., Service Now, JIRA) Inventory management Safety and compliance procedures
As a Network Install Technician for DCC Communities at Amazon Web Services (AWS), you will install, configure, and test network infrastructure that powers AWS-connected communities. You'll deploy cabling, switches, routers, and related hardware, validate performance, and quickly resolve issues to ensure secure, reliable connectivity for customers. Partnering with engineers and operations teams, you'll follow detailed network designs, document changes, and uphold AWS's high standards for quality, safety, and customer obsession in a fast-paced, field-based role. Responsibilities Install and configure switches, routers, and related network hardware for DCC communities Perform structured cabling, terminations, and labeling for fiber and copper Test, certify, and troubleshoot LAN/WAN connectivity to meet performance standards Interpret network designs and diagrams to execute installations accurately Document network changes, asset details, and test results in AWS systems Collaborate with network engineers and operations teams to resolve complex issues Follow AWS safety, security, and quality standards during all field work Provide on-site support during turn-ups, migrations, and incident response Required Skills Network installation Structured cabling Routing and switching Network hardware configuration Fiber and copper termination LAN/WAN troubleshooting Network documentation Testing and certification tools Basic network security Reading network diagrams
09/11/2026
Full time
As a Network Install Technician for DCC Communities at Amazon Web Services (AWS), you will install, configure, and test network infrastructure that powers AWS-connected communities. You'll deploy cabling, switches, routers, and related hardware, validate performance, and quickly resolve issues to ensure secure, reliable connectivity for customers. Partnering with engineers and operations teams, you'll follow detailed network designs, document changes, and uphold AWS's high standards for quality, safety, and customer obsession in a fast-paced, field-based role. Responsibilities Install and configure switches, routers, and related network hardware for DCC communities Perform structured cabling, terminations, and labeling for fiber and copper Test, certify, and troubleshoot LAN/WAN connectivity to meet performance standards Interpret network designs and diagrams to execute installations accurately Document network changes, asset details, and test results in AWS systems Collaborate with network engineers and operations teams to resolve complex issues Follow AWS safety, security, and quality standards during all field work Provide on-site support during turn-ups, migrations, and incident response Required Skills Network installation Structured cabling Routing and switching Network hardware configuration Fiber and copper termination LAN/WAN troubleshooting Network documentation Testing and certification tools Basic network security Reading network diagrams
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/11/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Job Description Job Description Senior CMM Programmer (PC-DMIS) / Metrologist Fitchburg, MA $40.00 - $62.50 per hour, overtime opportunities may be available Flexible Schedule Options Available Full-Time or Part-Time Put Your PC-DMIS Expertise to Work in a High-Impact Role Micron Solutions is seeking an experienced Senior CMM Programmer (PC-DMIS) / Metrologist to support our quality assurance and metrology functions. This role is ideal for a highly skilled metrology professional who enjoys solving complex measurement challenges, developing advanced inspection programs, and working closely with Engineering, Manufacturing, and Quality teams. We're looking for a PC-DMIS programmer and metrology expert, not just a CMM operator . In this role, you'll serve as a key technical resource, helping ensure product quality while driving continuous improvement across a diverse mix of precision-machined, injection molded, and medical device components. We understand that experienced CMM programmers are in high demand. To attract top talent, we offer flexible scheduling options and will consider both full-time and part-time candidates . About Micron Solutions Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We partner with companies of all sizes to deliver manufacturing and assembly solutions that support their success. Our 120,000-square-foot manufacturing facility in Fitchburg, Massachusetts supports customers from concept through commercialization and full-scale production. What You'll Do Metrology & Inspection Program, set up, and operate Coordinate Measuring Machines (CMMs), with a strong emphasis on Hexagon PC-DMIS programming . Develop measurement strategies for complex plastic and metal components. Program and operate vision measurement systems and advanced inspection equipment. Create and maintain CMM programs, inspection plans, and work instructions. Support dimensional inspections, first article inspections, and ongoing production verification. Perform Gage R&R studies, Bias Studies, and measurement system analysis activities. Develop and support Statistical Process Control (SPC) data collection systems. Train inspectors and manufacturing personnel on measurement methods and inspection requirements. Quality Assurance & Continuous Improvement Support Micron's Quality Management System and quality objectives. Analyze quality and production data to identify trends and improvement opportunities. Support corrective and preventive action initiatives. Recommend and implement improvements to metrology processes, inspection methods, and measurement systems. Promote quality standards and best practices throughout the organization. Validation & Technical Support Assist with measurement qualifications and validation protocols. Support product and process validation activities. Partner with Engineering, Manufacturing, and Product Development teams to ensure accurate measurement methods and product conformance. Provide technical expertise regarding specifications, GD&T requirements, and measurement methodologies. Interface with customers and suppliers regarding inspection methods and acceptance criteria. What We're Looking For Required Qualifications Minimum of 5 years of experience in metrology, CMM programming, quality engineering, or precision manufacturing. Minimum 3-5 years of hands-on CMM programming experience . Strong proficiency with Hexagon PC-DMIS programming . Solid understanding of dimensional metrology and measurement system analysis. Strong knowledge of blueprint reading and GD&T . Experience performing Gage R&R, Bias Studies, and SPC analysis. Experience using precision measurement equipment, including optical and mechanical inspection tools. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Associate degree, technical certification, or equivalent hands-on experience in Quality, Metrology, Manufacturing, or a related field. Experience with vision measurement systems. Experience within medical device or other regulated manufacturing environments. Knowledge of plastic injection molding and precision machining processes. Familiarity with ISO 13485 and FDA-regulated manufacturing environments. Experience with ERP systems, preferably IQMS/DELMIAWorks. Proficiency with Minitab and Microsoft Office. ASQ Certified Calibration Technician or similar certification. Equivalent combinations of education, training, and experience will be considered. Why Join Micron Solutions? Competitive salary of $40.00 - $62.50, based on experience Overtime Opportunities Available Flexible scheduling options available Full-time and part-time candidates encouraged to apply Comprehensive medical, dental, and vision insurance 401(k) with company match Paid vacation and company holidays Stable and growing manufacturing environment Opportunity to become a key technical expert in PC-DMIS programming and metrology Diverse work supporting medical, machining, and injection molding operations High-impact role with visibility across Engineering, Manufacturing, and Quality Advanced metrology and inspection equipment Collaborative culture that values technical expertise and continuous improvement Relocation assistance available for qualified candidates Ready to Join Us? If you're an experienced PC-DMIS programmer looking for a challenging role where your expertise will be recognized and valued, we encourage you to apply. Join Micron Solutions and help drive quality, innovation, and manufacturing excellence. Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without current or future sponsorship requirements. Micron Solutions is an Equal Opportunity Employer. Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website: Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website:
09/11/2026
Full time
Job Description Job Description Senior CMM Programmer (PC-DMIS) / Metrologist Fitchburg, MA $40.00 - $62.50 per hour, overtime opportunities may be available Flexible Schedule Options Available Full-Time or Part-Time Put Your PC-DMIS Expertise to Work in a High-Impact Role Micron Solutions is seeking an experienced Senior CMM Programmer (PC-DMIS) / Metrologist to support our quality assurance and metrology functions. This role is ideal for a highly skilled metrology professional who enjoys solving complex measurement challenges, developing advanced inspection programs, and working closely with Engineering, Manufacturing, and Quality teams. We're looking for a PC-DMIS programmer and metrology expert, not just a CMM operator . In this role, you'll serve as a key technical resource, helping ensure product quality while driving continuous improvement across a diverse mix of precision-machined, injection molded, and medical device components. We understand that experienced CMM programmers are in high demand. To attract top talent, we offer flexible scheduling options and will consider both full-time and part-time candidates . About Micron Solutions Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We partner with companies of all sizes to deliver manufacturing and assembly solutions that support their success. Our 120,000-square-foot manufacturing facility in Fitchburg, Massachusetts supports customers from concept through commercialization and full-scale production. What You'll Do Metrology & Inspection Program, set up, and operate Coordinate Measuring Machines (CMMs), with a strong emphasis on Hexagon PC-DMIS programming . Develop measurement strategies for complex plastic and metal components. Program and operate vision measurement systems and advanced inspection equipment. Create and maintain CMM programs, inspection plans, and work instructions. Support dimensional inspections, first article inspections, and ongoing production verification. Perform Gage R&R studies, Bias Studies, and measurement system analysis activities. Develop and support Statistical Process Control (SPC) data collection systems. Train inspectors and manufacturing personnel on measurement methods and inspection requirements. Quality Assurance & Continuous Improvement Support Micron's Quality Management System and quality objectives. Analyze quality and production data to identify trends and improvement opportunities. Support corrective and preventive action initiatives. Recommend and implement improvements to metrology processes, inspection methods, and measurement systems. Promote quality standards and best practices throughout the organization. Validation & Technical Support Assist with measurement qualifications and validation protocols. Support product and process validation activities. Partner with Engineering, Manufacturing, and Product Development teams to ensure accurate measurement methods and product conformance. Provide technical expertise regarding specifications, GD&T requirements, and measurement methodologies. Interface with customers and suppliers regarding inspection methods and acceptance criteria. What We're Looking For Required Qualifications Minimum of 5 years of experience in metrology, CMM programming, quality engineering, or precision manufacturing. Minimum 3-5 years of hands-on CMM programming experience . Strong proficiency with Hexagon PC-DMIS programming . Solid understanding of dimensional metrology and measurement system analysis. Strong knowledge of blueprint reading and GD&T . Experience performing Gage R&R, Bias Studies, and SPC analysis. Experience using precision measurement equipment, including optical and mechanical inspection tools. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Associate degree, technical certification, or equivalent hands-on experience in Quality, Metrology, Manufacturing, or a related field. Experience with vision measurement systems. Experience within medical device or other regulated manufacturing environments. Knowledge of plastic injection molding and precision machining processes. Familiarity with ISO 13485 and FDA-regulated manufacturing environments. Experience with ERP systems, preferably IQMS/DELMIAWorks. Proficiency with Minitab and Microsoft Office. ASQ Certified Calibration Technician or similar certification. Equivalent combinations of education, training, and experience will be considered. Why Join Micron Solutions? Competitive salary of $40.00 - $62.50, based on experience Overtime Opportunities Available Flexible scheduling options available Full-time and part-time candidates encouraged to apply Comprehensive medical, dental, and vision insurance 401(k) with company match Paid vacation and company holidays Stable and growing manufacturing environment Opportunity to become a key technical expert in PC-DMIS programming and metrology Diverse work supporting medical, machining, and injection molding operations High-impact role with visibility across Engineering, Manufacturing, and Quality Advanced metrology and inspection equipment Collaborative culture that values technical expertise and continuous improvement Relocation assistance available for qualified candidates Ready to Join Us? If you're an experienced PC-DMIS programmer looking for a challenging role where your expertise will be recognized and valued, we encourage you to apply. Join Micron Solutions and help drive quality, innovation, and manufacturing excellence. Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without current or future sponsorship requirements. Micron Solutions is an Equal Opportunity Employer. Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website: Company Description Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their goals. Our 120,000 square foot manufacturing facility in Fitchburg, MA is capable of serving customers' projects from start to finish. To find more information, please visit our website:
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 30.91 - 54.18 USD hourly
09/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 30.91 - 54.18 USD hourly
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
09/10/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MS, Canton - 27.83 - 48.75 USD hourly
Job Description Job Description The Lead Fusion Controls Developer will design, build, and own parts of the control systems and software that operate Realta's suite of fusion devices, post-processing, and simulation tools. This is a high-impact technical leadership role that influences the full controls stack, from operator interfaces and visualization tools to hardware integration, real-time data acquisition, and automation infrastructure. The ideal candidate brings deep expertise in either front-end controls and human-machine interfaces or back-end controls and hardware integration, along with the curiosity and collaborative instinct to work fluidly across both. You will work shoulder-to-shoulder with physicists, engineers, and technicians to commission and operate first-of-a-kind fusion experiments in a fast-moving environment. This position may be focused on leading efforts in either back-end or front-end controls, or have elements of both. Realta Fusion is a rapidly growing start-up developing compact magnetic mirror fusion energy systems to address the biggest challenge of our time -tackling global climate change while ensuring a sufficient energy supply for at least ten billion people on (and off) earth. We are building a team with diverse talents dedicated to making fusion energy a real solution to humanity's most pressing problem. Key Responsibilities Lead Developer Provide guidance to junior staff. Collaborate within controls team and closely with engineering and physics teams to define control system requirements and prioritize development efforts across active programs. Participate in design reviews, contributing a controls perspective on new hardware, diagnostics, and infrastructure proposals. Champion safe and reliable operation of experimental systems through rigorous controls design, clear alarming, and well-maintained interlock logic. Front-End Controls and Operator Interfaces Design and develop operator interfaces, control panels, and visualization tools that give the experimental team clear, intuitive command of complex fusion systems. Build and maintain dashboards and display tools for real-time monitoring of plasma, magnet, vacuum, and power system parameters. Develop graphical and data-driven tools to support experimental operations, shot control workflows, and system diagnostics. Collaborate with physicists and device operators to translate experimental needs into clear, functional interface requirements. Integrate simulation and digital twin capabilities with live controls displays to support pre-shot planning and post-shot analysis. Back-End Controls and Hardware Integration Develop and maintain control system software for integration with hardware including power supplies, magnet systems, diagnostics, and vacuum and gas handling equipment. Design and implement data acquisition pipelines, event-driven control logic, and real-time interlock systems. Build and maintain device drivers, PLC interfaces, and low-level hardware communication layers. Maintain and extend control system frameworks (EPICS, Tango Controls, LabVIEW, or equivalent) across the device fleet. Develop control system architectures that are robust, testable, and maintainable as the device program scales. Develop and maintain data archiving, logging, and query infrastructure for experimental shot data and system telemetry. Design and implement database-backed tools for trending, alarm history, and long-term performance monitoring of fusion device systems. Cross-Cutting Responsibilities Contribute to commissioning activities for new devices and subsystems, including controls checkout, hardware testing, and operational readiness. Document control system architectures, software designs, and procedures to support operations, onboarding, and regulatory compliance. Support integration of control system data streams with higher-level analysis and visualization pipelines. Qualifications Required Advanced degree in physics, electrical engineering, computer science, or a related technical field, with at least seven (7) years practical experience developing controls to support plasma device operations beyond graduate school. Demonstrated experience developing control system software or human-machine interfaces for experimental, accelerator, or industrial systems. Proficiency in one or more of the following: EPICS, SCADA platforms, LabVIEW, or equivalent controls frameworks used in research or industrial environments. Strong programming skills in Python, C++, or a similar language applied to controls, instrumentation, or data acquisition. Experience integrating software with real hardware, including communication with instrumentation over Ethernet, serial, or fieldbus protocols. Ability to work effectively across hardware and software domains, engaging meaningfully with both the physical systems and the code that controls them. Strong written and verbal communication skills, including the ability to document designs and explain technical decisions to mixed audiences. Commitment to safe and disciplined operation of complex experimental systems. Preferred PhD with a focus in Particle or Plasma Physics and at least ten (10) years combined working experience in academic and industrial or national laboratory setting Experience with EPICS, Channel Access, PV Access, or equivalent distributed control system frameworks, particularly in an accelerator, light source, or fusion context. Experience developing operator interfaces using Ignition, CSS/Phoebus, PyDM, EDM, or similar HMI tools. Familiarity with real-time control systems, hardware interlock design, PLC programming, and/or fielding and programming microcontrollers, FPGAs and GPUs. Experience in a national laboratory, particle accelerator, or plasma physics or fusion environment. Familiarity with digital twin development or the integration of physics simulations with live control systems. Experience working in a startup or other fast-moving, resource-constrained environment with rapidly evolving requirements. Applicants who do not meet the entire job specification are encouraged to apply. Compensation and benefits What we are working on is hard and hugely important. Realta Fusion is assembling a talented team bound together by a passion to solve humanity's biggest challenge with first-of-a-kind technology. Additionally, Realta offers: Competitive compensation package, including equity stock options Comprehensive benefits including health, dental, and vision insurance, plus a 401(k) Flexible paid time off (PTO) to support work-life balance Work and live in Madison, Wisconsin - one of America's most livable and vibrant cities; hybrid work options may be available for this position, but a weekly on-site presence will be required We value diversity as a critical factor in innovation and believe a diverse team is necessary to solve the toughest problems. We aim to create an inclusive environment that unleashes the full creativity of our team members from a wide variety of backgrounds and experiences. We provide equal employment opportunities to all individuals based on merit and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable laws.
09/10/2026
Full time
Job Description Job Description The Lead Fusion Controls Developer will design, build, and own parts of the control systems and software that operate Realta's suite of fusion devices, post-processing, and simulation tools. This is a high-impact technical leadership role that influences the full controls stack, from operator interfaces and visualization tools to hardware integration, real-time data acquisition, and automation infrastructure. The ideal candidate brings deep expertise in either front-end controls and human-machine interfaces or back-end controls and hardware integration, along with the curiosity and collaborative instinct to work fluidly across both. You will work shoulder-to-shoulder with physicists, engineers, and technicians to commission and operate first-of-a-kind fusion experiments in a fast-moving environment. This position may be focused on leading efforts in either back-end or front-end controls, or have elements of both. Realta Fusion is a rapidly growing start-up developing compact magnetic mirror fusion energy systems to address the biggest challenge of our time -tackling global climate change while ensuring a sufficient energy supply for at least ten billion people on (and off) earth. We are building a team with diverse talents dedicated to making fusion energy a real solution to humanity's most pressing problem. Key Responsibilities Lead Developer Provide guidance to junior staff. Collaborate within controls team and closely with engineering and physics teams to define control system requirements and prioritize development efforts across active programs. Participate in design reviews, contributing a controls perspective on new hardware, diagnostics, and infrastructure proposals. Champion safe and reliable operation of experimental systems through rigorous controls design, clear alarming, and well-maintained interlock logic. Front-End Controls and Operator Interfaces Design and develop operator interfaces, control panels, and visualization tools that give the experimental team clear, intuitive command of complex fusion systems. Build and maintain dashboards and display tools for real-time monitoring of plasma, magnet, vacuum, and power system parameters. Develop graphical and data-driven tools to support experimental operations, shot control workflows, and system diagnostics. Collaborate with physicists and device operators to translate experimental needs into clear, functional interface requirements. Integrate simulation and digital twin capabilities with live controls displays to support pre-shot planning and post-shot analysis. Back-End Controls and Hardware Integration Develop and maintain control system software for integration with hardware including power supplies, magnet systems, diagnostics, and vacuum and gas handling equipment. Design and implement data acquisition pipelines, event-driven control logic, and real-time interlock systems. Build and maintain device drivers, PLC interfaces, and low-level hardware communication layers. Maintain and extend control system frameworks (EPICS, Tango Controls, LabVIEW, or equivalent) across the device fleet. Develop control system architectures that are robust, testable, and maintainable as the device program scales. Develop and maintain data archiving, logging, and query infrastructure for experimental shot data and system telemetry. Design and implement database-backed tools for trending, alarm history, and long-term performance monitoring of fusion device systems. Cross-Cutting Responsibilities Contribute to commissioning activities for new devices and subsystems, including controls checkout, hardware testing, and operational readiness. Document control system architectures, software designs, and procedures to support operations, onboarding, and regulatory compliance. Support integration of control system data streams with higher-level analysis and visualization pipelines. Qualifications Required Advanced degree in physics, electrical engineering, computer science, or a related technical field, with at least seven (7) years practical experience developing controls to support plasma device operations beyond graduate school. Demonstrated experience developing control system software or human-machine interfaces for experimental, accelerator, or industrial systems. Proficiency in one or more of the following: EPICS, SCADA platforms, LabVIEW, or equivalent controls frameworks used in research or industrial environments. Strong programming skills in Python, C++, or a similar language applied to controls, instrumentation, or data acquisition. Experience integrating software with real hardware, including communication with instrumentation over Ethernet, serial, or fieldbus protocols. Ability to work effectively across hardware and software domains, engaging meaningfully with both the physical systems and the code that controls them. Strong written and verbal communication skills, including the ability to document designs and explain technical decisions to mixed audiences. Commitment to safe and disciplined operation of complex experimental systems. Preferred PhD with a focus in Particle or Plasma Physics and at least ten (10) years combined working experience in academic and industrial or national laboratory setting Experience with EPICS, Channel Access, PV Access, or equivalent distributed control system frameworks, particularly in an accelerator, light source, or fusion context. Experience developing operator interfaces using Ignition, CSS/Phoebus, PyDM, EDM, or similar HMI tools. Familiarity with real-time control systems, hardware interlock design, PLC programming, and/or fielding and programming microcontrollers, FPGAs and GPUs. Experience in a national laboratory, particle accelerator, or plasma physics or fusion environment. Familiarity with digital twin development or the integration of physics simulations with live control systems. Experience working in a startup or other fast-moving, resource-constrained environment with rapidly evolving requirements. Applicants who do not meet the entire job specification are encouraged to apply. Compensation and benefits What we are working on is hard and hugely important. Realta Fusion is assembling a talented team bound together by a passion to solve humanity's biggest challenge with first-of-a-kind technology. Additionally, Realta offers: Competitive compensation package, including equity stock options Comprehensive benefits including health, dental, and vision insurance, plus a 401(k) Flexible paid time off (PTO) to support work-life balance Work and live in Madison, Wisconsin - one of America's most livable and vibrant cities; hybrid work options may be available for this position, but a weekly on-site presence will be required We value diversity as a critical factor in innovation and believe a diverse team is necessary to solve the toughest problems. We aim to create an inclusive environment that unleashes the full creativity of our team members from a wide variety of backgrounds and experiences. We provide equal employment opportunities to all individuals based on merit and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable laws.
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/10/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually