Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment.
Responsibilities
- Operate and maintain data center mechanical, electrical, and networking systems
- Monitor infrastructure health and respond to alarms and incidents
- Perform preventive and corrective maintenance on critical equipment
- Support installation, decommissioning, and upgrades of hardware
- Follow safety, security, and change-control procedures at all times
- Document work in ticketing systems and maintain accurate asset records
- Collaborate with engineering, operations, and security teams on issues
- Assist in root cause analysis and implement reliability improvements
- Ensure compliance with security and environmental controls for cleared sites
- Provide on-call or shift coverage to support 24/7 operations
Required Skills
- Data center infrastructure operations
- Mechanical and electrical systems troubleshooting
- Network hardware installation and maintenance
- Linux/Windows server basics
- Monitoring and incident response
- Preventive maintenance planning
- Ticketing and documentation tools
- Physical security and access control
- Change management processes
- Root cause analysis