NAPL - New Albany Plain Local Joint Park District
New Albany, Ohio
POSITION SUMMARY Under the direction of the Parks Director, the IT Coordinator manages the day-to-day technological operations of the district. This role serves as an IT generalist responsible for maintaining network stability, managing cybersecurity protocols, and overseeing facility access control systems. The position requires a proactive professional who provides technical leadership and ensures the integrity of the district's digital infrastructure through detailed monitoring and support. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides technical support for all staff, including hardware, software, and network troubleshooting Monitors and manages district cybersecurity measures, including firewalls, antivirus, and threat detection Administers facility access control systems and security camera networks Manages IT asset lifecycles, including procurement, deployment, and decommissioning of equipment Conducts regular system audits and implements software updates and security patches Oversees data backup procedures and disaster recovery planning Develops and maintains standard operating procedures (SOPs) for IT systems and user support. Facilitates end-user training sessions for new software, security best practices, and office technology. Manages local and cloud-based user accounts, including provisioning and offboarding. Coordinates with external IT consultants and service providers for specialized technical projects. KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Windows/ChromeOS environments and Microsoft 365 administration Expertise in network security, VPNs, and firewall management Proactive problem-solving skills with a high attention to detail Ability to manage complex projects and vendor relationships independently Proven ability to document technical processes and create user-friendly support guides. Proficiency in managing remote access solutions and mobile device management (MDM). Strong interpersonal skills with the ability to communicate technical concepts to non-technical staff. Familiarity with compliance standards relevant to public sector data privacy. Experience with audio/visual (AV) systems installation, maintenance, and support. EDUCATION AND EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Minimum of three years of experience in an IT generalist or support role. This is a strictly onsite work arrangement requiring a proactive, detail-oriented professional. Relevant certifications (e.g., CompTIA A+, Network+, Security+) are highly desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods, use a keyboard and mouse, and view a computer monitor. The employee is also frequently required to talk or hear. The employee may occasionally be required to walk or stand, and may occasionally need to lift or move light office equipment, files, or supplies, typically not exceeding 20-25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT While performing this job, the employee will work in a climate-controlled environment with standard office equipment, such as computers, servers, and telecommunications hardware. The noise level is generally moderate, consistent with the active and dynamic atmosphere of a community center environment. Compensation details: 0 Yearly Salary PI4c6a5-
08/03/2026
Full time
POSITION SUMMARY Under the direction of the Parks Director, the IT Coordinator manages the day-to-day technological operations of the district. This role serves as an IT generalist responsible for maintaining network stability, managing cybersecurity protocols, and overseeing facility access control systems. The position requires a proactive professional who provides technical leadership and ensures the integrity of the district's digital infrastructure through detailed monitoring and support. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides technical support for all staff, including hardware, software, and network troubleshooting Monitors and manages district cybersecurity measures, including firewalls, antivirus, and threat detection Administers facility access control systems and security camera networks Manages IT asset lifecycles, including procurement, deployment, and decommissioning of equipment Conducts regular system audits and implements software updates and security patches Oversees data backup procedures and disaster recovery planning Develops and maintains standard operating procedures (SOPs) for IT systems and user support. Facilitates end-user training sessions for new software, security best practices, and office technology. Manages local and cloud-based user accounts, including provisioning and offboarding. Coordinates with external IT consultants and service providers for specialized technical projects. KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Windows/ChromeOS environments and Microsoft 365 administration Expertise in network security, VPNs, and firewall management Proactive problem-solving skills with a high attention to detail Ability to manage complex projects and vendor relationships independently Proven ability to document technical processes and create user-friendly support guides. Proficiency in managing remote access solutions and mobile device management (MDM). Strong interpersonal skills with the ability to communicate technical concepts to non-technical staff. Familiarity with compliance standards relevant to public sector data privacy. Experience with audio/visual (AV) systems installation, maintenance, and support. EDUCATION AND EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Minimum of three years of experience in an IT generalist or support role. This is a strictly onsite work arrangement requiring a proactive, detail-oriented professional. Relevant certifications (e.g., CompTIA A+, Network+, Security+) are highly desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods, use a keyboard and mouse, and view a computer monitor. The employee is also frequently required to talk or hear. The employee may occasionally be required to walk or stand, and may occasionally need to lift or move light office equipment, files, or supplies, typically not exceeding 20-25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT While performing this job, the employee will work in a climate-controlled environment with standard office equipment, such as computers, servers, and telecommunications hardware. The noise level is generally moderate, consistent with the active and dynamic atmosphere of a community center environment. Compensation details: 0 Yearly Salary PI4c6a5-
Role: Telecommunications Solutions Coordinator (807307) - Must be local to Metro Atlanta Onsite Role 3 days a week Position Summary: The Telecommunications Solutions Coordinator is responsible for planning, coordinating, and implementing enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities. This role manages vendor coordination, technology modernization initiatives, implementation activities, and strategic infrastructure planning to ensure the successful delivery of technology solutions aligned with agency objectives.
08/03/2026
Full time
Role: Telecommunications Solutions Coordinator (807307) - Must be local to Metro Atlanta Onsite Role 3 days a week Position Summary: The Telecommunications Solutions Coordinator is responsible for planning, coordinating, and implementing enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities. This role manages vendor coordination, technology modernization initiatives, implementation activities, and strategic infrastructure planning to ensure the successful delivery of technology solutions aligned with agency objectives.
Job Title: Project Management - Project Coordinator III Location: Remote PST Duration: Contract - 12 months Pay Range: $30/hr $40/hr (W2) Job ID: 406519 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Project Coordinator (AI Automations & Slate Ops) to join our dynamic team. The ideal candidate will have strong experience in AI-driven development workflows, web application maintenance, and cross-functional project coordination and a proven ability to ship features, streamline operations through automation, and maintain accurate, real-time project reporting. Responsibilities: Use approved AI tools to vibe code and submit diffs for Nest and Hatch sites, building features for project information, milestones, and status reporting. Drive development workflows using AI tools such as Claude Code, MyClaw, Gemini, and internal AI surfaces to accelerate production timelines and reduce manual processes. Coordinate project work streams across content producers, developers, and cross-functional partners, ensuring alignment on deliverables and timelines. Build and maintain automation workflows connecting Nest/Hatch sites to internal CMS for real-time tracking and reporting. Prototype and integrate AI capabilities into operations including code generation, documentation, and stakeholder communications. Partner with platform and developer teams on feature enhancements and site improvements. Ensure project documentation is current, accessible, and utilized by vertical project leads. Monitor active Nest/Hatch sites for performance and data accuracy, flag issues to stakeholders, and track bugs. Submit fixes via diffs and coordinate with affected development teams. Assess project status to evaluate system stability and performance metrics and document weekly activities and asset readiness. Support onboarding to new product requirements, AI tool adoption, and Nest/Hatch workflows. Required Skills & Qualifications: 3+ years in application development, vibe coding, project coordination, or related field. Proficiency with AI coding tools such as Claude Code, MyClaw, Gemini, or equivalent LLM-based assistants. Experience submitting diffs and working within code review workflows. Experience building and maintaining web applications or sites using Nest/Hatch or similar frameworks. Ability to coordinate project work streams, track deliverables, timelines, and dependencies across teams. Experience integrating AI into production pipelines and development operations. Familiarity with project management systems and connections to production tooling. Strong organizational ability and capacity to manage multiple concurrent workstreams. Clear communication and effective cross-functional collaboration. Experience with agent-based workflows, prompt engineering, and AI code generation at scale. Familiarity with Agile development methodologies. Background in automation architecture including systems integration, triggers, and data flows across tools. Experience coordinating multi-track project work streams with external developers. Preferred Skills: Design experience for platforms or applications including UX patterns, interaction design, or visual production for digital products. Background in Entertainment with production studios or streaming services. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Fair Chance Notice Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations and standards, and safeguard business operations and company reputation. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/03/2026
Full time
Job Title: Project Management - Project Coordinator III Location: Remote PST Duration: Contract - 12 months Pay Range: $30/hr $40/hr (W2) Job ID: 406519 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Project Coordinator (AI Automations & Slate Ops) to join our dynamic team. The ideal candidate will have strong experience in AI-driven development workflows, web application maintenance, and cross-functional project coordination and a proven ability to ship features, streamline operations through automation, and maintain accurate, real-time project reporting. Responsibilities: Use approved AI tools to vibe code and submit diffs for Nest and Hatch sites, building features for project information, milestones, and status reporting. Drive development workflows using AI tools such as Claude Code, MyClaw, Gemini, and internal AI surfaces to accelerate production timelines and reduce manual processes. Coordinate project work streams across content producers, developers, and cross-functional partners, ensuring alignment on deliverables and timelines. Build and maintain automation workflows connecting Nest/Hatch sites to internal CMS for real-time tracking and reporting. Prototype and integrate AI capabilities into operations including code generation, documentation, and stakeholder communications. Partner with platform and developer teams on feature enhancements and site improvements. Ensure project documentation is current, accessible, and utilized by vertical project leads. Monitor active Nest/Hatch sites for performance and data accuracy, flag issues to stakeholders, and track bugs. Submit fixes via diffs and coordinate with affected development teams. Assess project status to evaluate system stability and performance metrics and document weekly activities and asset readiness. Support onboarding to new product requirements, AI tool adoption, and Nest/Hatch workflows. Required Skills & Qualifications: 3+ years in application development, vibe coding, project coordination, or related field. Proficiency with AI coding tools such as Claude Code, MyClaw, Gemini, or equivalent LLM-based assistants. Experience submitting diffs and working within code review workflows. Experience building and maintaining web applications or sites using Nest/Hatch or similar frameworks. Ability to coordinate project work streams, track deliverables, timelines, and dependencies across teams. Experience integrating AI into production pipelines and development operations. Familiarity with project management systems and connections to production tooling. Strong organizational ability and capacity to manage multiple concurrent workstreams. Clear communication and effective cross-functional collaboration. Experience with agent-based workflows, prompt engineering, and AI code generation at scale. Familiarity with Agile development methodologies. Background in automation architecture including systems integration, triggers, and data flows across tools. Experience coordinating multi-track project work streams with external developers. Preferred Skills: Design experience for platforms or applications including UX patterns, interaction design, or visual production for digital products. Background in Entertainment with production studios or streaming services. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Fair Chance Notice Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations and standards, and safeguard business operations and company reputation. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Title: Technology Operations Analyst/Technical Project Coordinator Location: Charlotte, NC / Plano, TX / Jersey City, NJ Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407683 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our dynamic team. The ideal candidate will have strong experience in application management, infrastructure onboarding, compliance, and technology operations and a proven ability to coordinate multi-team delivery, track execution, and produce accurate leadership reporting. Responsibilities: Review and coordinate incoming compliance, security, and infrastructure requests. Track projects, milestones, risks, issues, and action items across multiple initiatives. Gather status updates and maintain leadership and operational reporting. Plan and coordinate meetings, documentation, and follow-up actions. Support infrastructure onboarding and application management activities. Stakeholders & Collaboration: Application Managers, Development Teams, APS/Support Teams. Infrastructure and Architecture partners. Project Managers and PMO functions. Risk and Compliance teams. No external client interaction. The role partners with internal technology and support organizations. Focus Areas: Infrastructure onboarding projects. Compliance and security initiatives. Technology upgrades and enterprise-driven changes. Operational reporting and governance activities. Expected Outcomes: Coordinated execution across teams and workstreams. Accurate, timely reporting for leadership and stakeholders. On-time delivery and completion of required activities. This is not a single-project role. The candidate will support a portfolio spanning application management, infrastructure, compliance, and operational initiatives across multiple applications. Selling Points of the Role: Broad exposure across technology organizations and teams. Opportunity to learn application and infrastructure management. High visibility and collaboration with multiple technology groups. Growth path into technology operations, program management, or application management. Exposure to enterprise initiatives and governance processes. Required Skills & Qualifications: Experience in technology operations or project/program coordination. Proficiency with Excel for reporting, tracking, and analysis. Hands-on experience with ServiceNow, Remedy, JIRA, or similar tools. Strong organizational skills with status reporting and documentation discipline. Effective communication and stakeholder management abilities. Preferred Skills: Prior Bank of America experience, RISE experience, or Quartz infrastructure exposure. Background in application management or quality assurance. Risk, compliance, or governance experience. Familiarity with Agile tools such as JIRA. Relevant Backgrounds May Include: Technology Operations Analyst, Technical Program Coordinator, Project Coordinator. PMO Analyst, Infrastructure Coordinator, Application Support Analyst. Technology Business Analyst, Technology Operations Specialist.Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/03/2026
Full time
Job Title: Technology Operations Analyst/Technical Project Coordinator Location: Charlotte, NC / Plano, TX / Jersey City, NJ Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407683 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our dynamic team. The ideal candidate will have strong experience in application management, infrastructure onboarding, compliance, and technology operations and a proven ability to coordinate multi-team delivery, track execution, and produce accurate leadership reporting. Responsibilities: Review and coordinate incoming compliance, security, and infrastructure requests. Track projects, milestones, risks, issues, and action items across multiple initiatives. Gather status updates and maintain leadership and operational reporting. Plan and coordinate meetings, documentation, and follow-up actions. Support infrastructure onboarding and application management activities. Stakeholders & Collaboration: Application Managers, Development Teams, APS/Support Teams. Infrastructure and Architecture partners. Project Managers and PMO functions. Risk and Compliance teams. No external client interaction. The role partners with internal technology and support organizations. Focus Areas: Infrastructure onboarding projects. Compliance and security initiatives. Technology upgrades and enterprise-driven changes. Operational reporting and governance activities. Expected Outcomes: Coordinated execution across teams and workstreams. Accurate, timely reporting for leadership and stakeholders. On-time delivery and completion of required activities. This is not a single-project role. The candidate will support a portfolio spanning application management, infrastructure, compliance, and operational initiatives across multiple applications. Selling Points of the Role: Broad exposure across technology organizations and teams. Opportunity to learn application and infrastructure management. High visibility and collaboration with multiple technology groups. Growth path into technology operations, program management, or application management. Exposure to enterprise initiatives and governance processes. Required Skills & Qualifications: Experience in technology operations or project/program coordination. Proficiency with Excel for reporting, tracking, and analysis. Hands-on experience with ServiceNow, Remedy, JIRA, or similar tools. Strong organizational skills with status reporting and documentation discipline. Effective communication and stakeholder management abilities. Preferred Skills: Prior Bank of America experience, RISE experience, or Quartz infrastructure exposure. Background in application management or quality assurance. Risk, compliance, or governance experience. Familiarity with Agile tools such as JIRA. Relevant Backgrounds May Include: Technology Operations Analyst, Technical Program Coordinator, Project Coordinator. PMO Analyst, Infrastructure Coordinator, Application Support Analyst. Technology Business Analyst, Technology Operations Specialist.Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Stefanini Group is hiring! Stefanini is looking for a Program Coordinator, Dearborn, MI For quick apply, please reach out to Parul Singh at / We are looking for a Program Coordinator supports the planning and execution of leadership events and governance forums within the Enterprise Technology (ET) organization, partnering with primary projects leads to coordinate cross-functional activities, manage documentation, and help keep team initiatives on track. Key Responsibilities Logistical Assistance: Support the execution of large-scale events, including Town Halls and All Hands meetings. This includes assisting with venue logistics, audio-visual coordination, and attendee invitation lists. On-Site Support: Serve as a point of contact during live events to assist with room setup and on-site logistics, ensuring a seamless experience for leaders and participants. Administrative Partnership: Coordinate with other departments to align schedules and ensure consistent event planning across the enterprise. Agenda Development: Assist in the creation and management of meeting agendas for recurring governance forums and leadership sessions. Process Support: Support timeline and milestone tracking across project workstreams, flagging schedule risks as needed. Partner with the broader team to keep deliverables within the agreed scope and timeline. Gap Coverage: Provide flexible administrative support during peak event cycles or when organizational needs require it. Collaborative Spirit: Strong ability to work as part of a team, support primary leads, and partner effectively with administrative colleagues. Operational Discipline: High level of accuracy in managing agendas, tracking action items, and maintaining documentation. Proactive Coordination: Ability to identify upcoming logistical needs and timeline risks and coordinate mitigation actions before issues arise. Professionalism: Maintain a steady, professional presence when interacting with senior leaders and their support teams. Skills Required Event planning, Communications, Employee engagement, Microsoft Office, Administration Experience Required 2+ years of experience in IT Previous experience in program/project coordination, cross-functional stakeholder support, or event logistics within a large-scale corporate environment. Experience coordinating across multiple business functions or departments to support shared goals and timelines. Technical Proficiency: Strong skills in the Microsoft 365 suite, including Outlook, Teams, SharePoint, PowerPoint, Excel, and Copilot; familiarity with task/milestone tracking tools such as Planner and SharePoint to support program coordination. Communication: Clear and effective written and verbal communication skills, with a focus on professional coordination. Organization: Exceptional attention to detail and the ability to track multiple moving parts, deliverables, and timelines across concurrent initiatives. Experience Preferred Experience with Copilot and/or Open Code AI tools. Education Required Bachelor's degree Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
08/03/2026
Full time
Stefanini Group is hiring! Stefanini is looking for a Program Coordinator, Dearborn, MI For quick apply, please reach out to Parul Singh at / We are looking for a Program Coordinator supports the planning and execution of leadership events and governance forums within the Enterprise Technology (ET) organization, partnering with primary projects leads to coordinate cross-functional activities, manage documentation, and help keep team initiatives on track. Key Responsibilities Logistical Assistance: Support the execution of large-scale events, including Town Halls and All Hands meetings. This includes assisting with venue logistics, audio-visual coordination, and attendee invitation lists. On-Site Support: Serve as a point of contact during live events to assist with room setup and on-site logistics, ensuring a seamless experience for leaders and participants. Administrative Partnership: Coordinate with other departments to align schedules and ensure consistent event planning across the enterprise. Agenda Development: Assist in the creation and management of meeting agendas for recurring governance forums and leadership sessions. Process Support: Support timeline and milestone tracking across project workstreams, flagging schedule risks as needed. Partner with the broader team to keep deliverables within the agreed scope and timeline. Gap Coverage: Provide flexible administrative support during peak event cycles or when organizational needs require it. Collaborative Spirit: Strong ability to work as part of a team, support primary leads, and partner effectively with administrative colleagues. Operational Discipline: High level of accuracy in managing agendas, tracking action items, and maintaining documentation. Proactive Coordination: Ability to identify upcoming logistical needs and timeline risks and coordinate mitigation actions before issues arise. Professionalism: Maintain a steady, professional presence when interacting with senior leaders and their support teams. Skills Required Event planning, Communications, Employee engagement, Microsoft Office, Administration Experience Required 2+ years of experience in IT Previous experience in program/project coordination, cross-functional stakeholder support, or event logistics within a large-scale corporate environment. Experience coordinating across multiple business functions or departments to support shared goals and timelines. Technical Proficiency: Strong skills in the Microsoft 365 suite, including Outlook, Teams, SharePoint, PowerPoint, Excel, and Copilot; familiarity with task/milestone tracking tools such as Planner and SharePoint to support program coordination. Communication: Clear and effective written and verbal communication skills, with a focus on professional coordination. Organization: Exceptional attention to detail and the ability to track multiple moving parts, deliverables, and timelines across concurrent initiatives. Experience Preferred Experience with Copilot and/or Open Code AI tools. Education Required Bachelor's degree Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
Pinnacle Technical Resources
Menlo Park, California
Position: Project Coordinator II Location: Menlo Park, California Duration: Contract Job ID: 178574 Job Overview: The Project Coordinator II is responsible for managing the administrative aspects of client and company projects. This includes tracking and monitoring project progress with respect to deadlines and client needs, assisting in scheduling and logistical coordination, and maintaining frequent communication with team members and management. Responsibilities: Assist in coordinating schedules to ensure project timelines are met. Coordinate deadlines for all deliverables to maintain project flow. Monitor team progress and provide updates to management as needed. Coordinate client support efforts to address project-related needs. Prepare progress and planning documentation when necessary. Attend all client and staff meetings related to the project. Qualifications: Must-Have Skills 2+ years of experience in project coordination, program coordination, operations, or an administrative/project support role. Experience supporting multiple stakeholders and managing competing priorities in a fast-paced environment. Proficiency with common productivity tools (e.g., Google Workspace or Microsoft Office; spreadsheets, docs, and slides). Strong written and verbal communication skills, including experience drafting clear status updates and tracking action items. Strong organizational skills and attention to detail, including ability to maintain accurate trackers and documentation. Ability to work independently with appropriate guidance and to follow defined processes and timelines. Proficiency in google suites Nice-to-have Skills bachelor's degree in similar field Prior experience in networking and data centers in a technical capacity Previous experiences in big tech Experience in procurement operations is nice to have Years of overall experience required? 2+ years of experience in project coordination, program coordination, operations, or an administrative/project support role. Education/Experience: Bachelor's degree in a technical or business-related field. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $55/Hour on W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
08/03/2026
Full time
Position: Project Coordinator II Location: Menlo Park, California Duration: Contract Job ID: 178574 Job Overview: The Project Coordinator II is responsible for managing the administrative aspects of client and company projects. This includes tracking and monitoring project progress with respect to deadlines and client needs, assisting in scheduling and logistical coordination, and maintaining frequent communication with team members and management. Responsibilities: Assist in coordinating schedules to ensure project timelines are met. Coordinate deadlines for all deliverables to maintain project flow. Monitor team progress and provide updates to management as needed. Coordinate client support efforts to address project-related needs. Prepare progress and planning documentation when necessary. Attend all client and staff meetings related to the project. Qualifications: Must-Have Skills 2+ years of experience in project coordination, program coordination, operations, or an administrative/project support role. Experience supporting multiple stakeholders and managing competing priorities in a fast-paced environment. Proficiency with common productivity tools (e.g., Google Workspace or Microsoft Office; spreadsheets, docs, and slides). Strong written and verbal communication skills, including experience drafting clear status updates and tracking action items. Strong organizational skills and attention to detail, including ability to maintain accurate trackers and documentation. Ability to work independently with appropriate guidance and to follow defined processes and timelines. Proficiency in google suites Nice-to-have Skills bachelor's degree in similar field Prior experience in networking and data centers in a technical capacity Previous experiences in big tech Experience in procurement operations is nice to have Years of overall experience required? 2+ years of experience in project coordination, program coordination, operations, or an administrative/project support role. Education/Experience: Bachelor's degree in a technical or business-related field. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $55/Hour on W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/03/2026
Full time
Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Overview: Pay Range: $22hr - $23hr Requirement/Must Have: Compliance with OIG/GSA and background screenings. Ability to work a hybrid schedule with 2 to 3 days in the office. Responsibilities: Create, upload, and maintain Scope of Work for each NRR project. Partner with COEs to obtain required information to produce forms. Maintain project data in corporate database. Create, upload, and maintain SPRF forms to support special projects. Support with maintaining Fleet database with store detail updates. Maintain REC updates, EA reviews updates, RE/Deal Makers weekly updates, and lease execution updates. Support with NRR picture process updates. Review pictures and support management of images to corporate database. Support with notes and track Host weekly updates. Coordinate store development project alignment for various retail partners. Support Marketing and Ops team with lease language review. Process deal intake requests to extract information from lease agreements. Maintain project database post weekly review with COE partners including Real Estate, Design, Planning, and Store Development. Support with Dossier presentation for NRR projects. Skills: Project Coordination. Database Maintenance. Lease Language Review. Stakeholder Collaboration. Data Entry and Reporting. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/03/2026
Full time
Job Overview: Pay Range: $22hr - $23hr Requirement/Must Have: Compliance with OIG/GSA and background screenings. Ability to work a hybrid schedule with 2 to 3 days in the office. Responsibilities: Create, upload, and maintain Scope of Work for each NRR project. Partner with COEs to obtain required information to produce forms. Maintain project data in corporate database. Create, upload, and maintain SPRF forms to support special projects. Support with maintaining Fleet database with store detail updates. Maintain REC updates, EA reviews updates, RE/Deal Makers weekly updates, and lease execution updates. Support with NRR picture process updates. Review pictures and support management of images to corporate database. Support with notes and track Host weekly updates. Coordinate store development project alignment for various retail partners. Support Marketing and Ops team with lease language review. Process deal intake requests to extract information from lease agreements. Maintain project database post weekly review with COE partners including Real Estate, Design, Planning, and Store Development. Support with Dossier presentation for NRR projects. Skills: Project Coordination. Database Maintenance. Lease Language Review. Stakeholder Collaboration. Data Entry and Reporting. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC / Richmond, VA / Jacksonville, FL - Onsite Required Duration: Contract - 3 months with possibility of extension Pay Range: $62.09/hr (W2) Job ID: 407147 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to drive enterprise voice change and deployment efforts for the HELM program focused on vulnerability remediation. The ideal candidate will have strong experience in technology delivery, change management, and telecom/voice technologies and a proven ability to coordinate cross-functional resources, manage schedules and milestones, and deliver compliant implementations. Responsibilities: Coordinate implementations, upgrades, conversions, and recovery using enterprise change tools and guidelines. Manage resources across lines of business in a matrix environment to meet scope, schedule, and quality targets. Balance soft skills and technical requirements to drive milestone delivery for technical solutions. Identify risks and issues early, implement mitigations, and maintain momentum across concurrent projects. Present concise progress updates, issues, and solution options to stakeholders and senior leaders. Define problems, evaluate alternatives, and plan effective solutions aligned to stakeholder objectives. Set and manage expectations with management, team members, and stakeholders throughout the project lifecycle. Reprioritize and reallocate resources as priorities shift to optimize delivery across competing efforts. Work independently and collaboratively to achieve project outcomes. Maintain systems of record and update inventory details accurately. Required Skills & Qualifications: Basic understanding of telecom deliverables, including Cisco voice technologies. Strong communication, interpersonal, and facilitation skills with experience presenting to senior leaders. Adaptive learning capability to adopt new systems and processes. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, OneNote, and Teams. Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience. 5+ years of experience spanning technology delivery, governance, change management, and project delivery. Ability to work occasional evenings and weekends based on project schedules. Preferred Skills: Experience with BMC Remedy Change Management tools. ServiceNow experience. Network knowledge, including IP management and DHCP addressing. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/03/2026
Full time
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC / Richmond, VA / Jacksonville, FL - Onsite Required Duration: Contract - 3 months with possibility of extension Pay Range: $62.09/hr (W2) Job ID: 407147 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to drive enterprise voice change and deployment efforts for the HELM program focused on vulnerability remediation. The ideal candidate will have strong experience in technology delivery, change management, and telecom/voice technologies and a proven ability to coordinate cross-functional resources, manage schedules and milestones, and deliver compliant implementations. Responsibilities: Coordinate implementations, upgrades, conversions, and recovery using enterprise change tools and guidelines. Manage resources across lines of business in a matrix environment to meet scope, schedule, and quality targets. Balance soft skills and technical requirements to drive milestone delivery for technical solutions. Identify risks and issues early, implement mitigations, and maintain momentum across concurrent projects. Present concise progress updates, issues, and solution options to stakeholders and senior leaders. Define problems, evaluate alternatives, and plan effective solutions aligned to stakeholder objectives. Set and manage expectations with management, team members, and stakeholders throughout the project lifecycle. Reprioritize and reallocate resources as priorities shift to optimize delivery across competing efforts. Work independently and collaboratively to achieve project outcomes. Maintain systems of record and update inventory details accurately. Required Skills & Qualifications: Basic understanding of telecom deliverables, including Cisco voice technologies. Strong communication, interpersonal, and facilitation skills with experience presenting to senior leaders. Adaptive learning capability to adopt new systems and processes. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, OneNote, and Teams. Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience. 5+ years of experience spanning technology delivery, governance, change management, and project delivery. Ability to work occasional evenings and weekends based on project schedules. Preferred Skills: Experience with BMC Remedy Change Management tools. ServiceNow experience. Network knowledge, including IP management and DHCP addressing. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
08/03/2026
Full time
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
Capgemini Government Solutions LLC
Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
08/03/2026
Full time
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Title: Senior IT Project Manager Overview / Summary We are seeking an experienced Project Manager to provide oversight, leadership, accountability, and project management for large, high-visibility strategic projects and programs. This role manages complex initiatives involving multiple stakeholders, vendor participation, executive-level communication, and long-term project planning while ensuring alignment with the State of Michigan's SUITE Project Management Methodology. Key Responsibilities Manage executive-level engagement with stakeholders and vendors, dedicating approximately 15-20% of time to high-level project oversight, stakeholder alignment, and leading monthly sponsor meetings with project health updates. Establish and monitor project controls to ensure timely awareness of changes affecting project cost, quality, or schedule. Provide project planning, staffing, and reporting throughout the full project lifecycle, from initiation through closeout, in accordance with the State of Michigan's SUITE Project Management Methodology and the Agency's project prioritization process. Direct and coordinate the day-to-day activities, tasks, and deliverables of the project team in accordance with the project plan. Perform miscellaneous functions as needed to support the overall operation and objectives of the Department of Technology, Management & Budget (DTMB). Required Qualifications 5+ years of experience working effectively in team environments within matrix organizations. 5+ years of experience resolving complex, high-priority conflicts and competing requirements. 5+ years of experience with data infrastructure concepts and data governance fundamentals. 5+ years of experience applying Project Management principles, methodologies, and best practices. 5+ years of experience with system development methodologies for building new systems and enhancing existing information systems. 5+ years of experience working with data communications and information systems hardware and software concepts and operating principles. 5+ years of experience communicating stakeholder needs clearly and effectively. 5+ years of experience analyzing data, identifying problems, and developing actionable solutions. 5+ years of experience conducting training sessions and facilitating informational workshops. 5+ years of experience communicating across teams, building consensus, facilitating working sessions, and negotiating outcomes. 5+ years of experience managing stakeholder relationships, maintaining positive interactions, and resolving issues. Preferred Qualifications Previous experience working in a government or public sector environment. Experience in multiple relevant roles such as Project Manager, Program Manager, Project Coordinator, or similar leadership/support roles. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/03/2026
Full time
Job Title: Senior IT Project Manager Overview / Summary We are seeking an experienced Project Manager to provide oversight, leadership, accountability, and project management for large, high-visibility strategic projects and programs. This role manages complex initiatives involving multiple stakeholders, vendor participation, executive-level communication, and long-term project planning while ensuring alignment with the State of Michigan's SUITE Project Management Methodology. Key Responsibilities Manage executive-level engagement with stakeholders and vendors, dedicating approximately 15-20% of time to high-level project oversight, stakeholder alignment, and leading monthly sponsor meetings with project health updates. Establish and monitor project controls to ensure timely awareness of changes affecting project cost, quality, or schedule. Provide project planning, staffing, and reporting throughout the full project lifecycle, from initiation through closeout, in accordance with the State of Michigan's SUITE Project Management Methodology and the Agency's project prioritization process. Direct and coordinate the day-to-day activities, tasks, and deliverables of the project team in accordance with the project plan. Perform miscellaneous functions as needed to support the overall operation and objectives of the Department of Technology, Management & Budget (DTMB). Required Qualifications 5+ years of experience working effectively in team environments within matrix organizations. 5+ years of experience resolving complex, high-priority conflicts and competing requirements. 5+ years of experience with data infrastructure concepts and data governance fundamentals. 5+ years of experience applying Project Management principles, methodologies, and best practices. 5+ years of experience with system development methodologies for building new systems and enhancing existing information systems. 5+ years of experience working with data communications and information systems hardware and software concepts and operating principles. 5+ years of experience communicating stakeholder needs clearly and effectively. 5+ years of experience analyzing data, identifying problems, and developing actionable solutions. 5+ years of experience conducting training sessions and facilitating informational workshops. 5+ years of experience communicating across teams, building consensus, facilitating working sessions, and negotiating outcomes. 5+ years of experience managing stakeholder relationships, maintaining positive interactions, and resolving issues. Preferred Qualifications Previous experience working in a government or public sector environment. Experience in multiple relevant roles such as Project Manager, Program Manager, Project Coordinator, or similar leadership/support roles. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
The Information Governance Coordinator coordinates various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention, and disposition. Client Details This position is with a law firm recognized for its comprehensive expertise and commitment to innovation. Operating as a large organization, the company provides a collaborative environment focused on delivering excellence in its field. Description Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision. Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed. Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy. Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer. Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats. Imports and exports emails to and from PST files using Microsoft Outlook. Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies. Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients. Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status. Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff. Leads and participates in global information governance projects such as office moves and cleanups. Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices. Communicates department and Firm best practices to partners, attorneys, and professional staff. Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate. Assists in implementing and administering retention and quality control programs. Assists management in determining need for change, and in developing and implementing the same. Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition. Maintains a complete understanding of the Firm's file management systems, information governance processes and best practices. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A successful Information Governance Coordinator should have: Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies. Knowledge of text, pst, msg and zip file types. Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files. Strong leadership skills and the ability to delegate work effectively. Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms). Close attention to detail and customer service. Ability to work well in a demanding and fast-paced environment. Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines. Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions. Ability to handle sensitive matters and maintain confidentiality. Ability to work well independently as well as effectively within a team. Job Offer Competitive salary ranging from $90,000 to $115,000 USD annually. Opportunity to work within a respected professional services organization in New York. Collaborative and supportive work environment. Chances for professional growth and development. If you are excited about advancing your career as an Information Governance Coordinator in the professional services industry, we encourage you to apply today! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
08/03/2026
Full time
The Information Governance Coordinator coordinates various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention, and disposition. Client Details This position is with a law firm recognized for its comprehensive expertise and commitment to innovation. Operating as a large organization, the company provides a collaborative environment focused on delivering excellence in its field. Description Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision. Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed. Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy. Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer. Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats. Imports and exports emails to and from PST files using Microsoft Outlook. Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies. Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients. Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status. Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff. Leads and participates in global information governance projects such as office moves and cleanups. Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices. Communicates department and Firm best practices to partners, attorneys, and professional staff. Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate. Assists in implementing and administering retention and quality control programs. Assists management in determining need for change, and in developing and implementing the same. Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition. Maintains a complete understanding of the Firm's file management systems, information governance processes and best practices. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A successful Information Governance Coordinator should have: Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies. Knowledge of text, pst, msg and zip file types. Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files. Strong leadership skills and the ability to delegate work effectively. Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms). Close attention to detail and customer service. Ability to work well in a demanding and fast-paced environment. Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines. Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions. Ability to handle sensitive matters and maintain confidentiality. Ability to work well independently as well as effectively within a team. Job Offer Competitive salary ranging from $90,000 to $115,000 USD annually. Opportunity to work within a respected professional services organization in New York. Collaborative and supportive work environment. Chances for professional growth and development. If you are excited about advancing your career as an Information Governance Coordinator in the professional services industry, we encourage you to apply today! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Direct Support Coordinator Part-time 28 hours per week, 11 months per year Priority Application Deadline: August 6, 2026 Position will remain open until filled. DISCLAIMER This program is categorically funded and continued employment is contingent on adequate availability of funds. DEFINITION Under general supervision, the primary function of the Direct Support Coordinator is to assist the TIL program management with implementation of the functional aspect of the Transition to Independent Living (TIL) program. Employees in this class provide supplemental educational and life skills assistance to students under the direction of an instructor; may assist instruction in classroom setup and maintenance of facilities, supplies and recordkeeping; accompany students on community excursions, to medical appointments, job sites, leisure activities and other off campus locations to help students become integrated into society. REPRESENTATIVE DUTIES The following duties are typical of those performed by employees in this class, however, employees may perform other related duties not listed and not all duties listed are necessarily performed by each employee. Assist in the implementation and development of the functional component of the Transition to Independent Living Program. Complete initial assessment and periodic evaluation (grades) of students. Serve as a resource for students; referring to appropriate campus resources. (Counselor, DSPS, etc) Support students in community and campus membership. May include: serving as health and wellness coach (workout buddy, mobility training, etc ), serving as a social coach (attending social activities with students) Models appropriate social behavior. Support students in academically (assist with time management, accessing tutoring services, etc) May include assistance and support with any outside class work; support students in completing assignments. Assist and trains students in the maintenance and care of equipment and facilities. Assist students in developing self-advocacy skills: communication with peers, instructors, managers, etc. Assist students in acquiring personal finance skills (budgeting, banking, check writing, paying bills.) Responsible for the safety and welfare of students assigned to the program. Use electronic records management software to maintain accurate student records including attendance. Assists students with taking medications on schedule and in appropriate dosages. Assist students in scheduling regular healthcare appointments. When needed, accompany students to medical/dental appointments. Report emergencies, following established procedures. Review and maintain medical assistance records Document and report special incidents to appropriate agencies and staff. Administer First Aid and CPR, if necessary. Report abuse/harassment to appropriate agencies/staff. Complete appropriate help desk tickets as needed for minor repairs and maintenance of office equipment or facilities. Report emergencies following established processes and procedures. Transport students, as assigned, following established procedures and ensuring student safety is paramount. Facilitate student activities on weekends/evenings and/or Taft College vacation days, as assigned. Perform related duties as assigned EMPLOYMENT STANDARDS Minimum Qualifications Education and Experience: Associate degree or equivalent and 6 months of experience working with adults with intellectual and developmental disabilities, OR High school diploma or equivalent plus two years of experience working with adults with intellectual and developmental disabilities. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Desirable Qualifications 1 year of experience working with adults with intellectual and development disabilities 1 year of experience using Microsoft Word and Microsoft Excel. 1 year experience with programs that support people with intellectual and developmental disabilities, i.e. Social Security, Medi-Cal, and Regional Center. Pursuit of degree or training in Disabilities Studies or related field. Ability to develop rapport with students having intellectual and developmental disabilities. Ability to and willingness to assist students and promote good relationships. Ability to demonstrate fairness and patience in the performance of duties. Ability to use tact and good judgment regarding interactions with students. Personal Willingness to assist students to develop their full potential and promote good relationships. Dependable. Punctual. Detail oriented. Ability and desire to establish and maintain cooperative working relationships in the performance of duties. Show initiative, poise, good judgment and tact. Maintain confidentiality. Flexible and willing to assume other assignments as the need arises. Possess the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Special Licenses/Certifications Valid California Drivers license. First Aid and CPR certifications. WORKING CONDITIONS Assignments are 11 months per year and 28 hours per week. May be assigned to a specific residence hall. Work may be indoors or outdoors to meet the students and college schedule. Work schedule may vary to include days, evenings or weekends and may include assigned overtime. Will be required to follow proper safety precautions and college safety procedures. During scheduled student or college breaks, may be assigned other duties or assignments for the college. May require extra hours to be worked which may include evening or weekend hours throughout the year. May involve travel, to include field trips with students, assisting students with appointments, attending workshops, training or meetings. Physical Requirements: Ability to work at a desk, a conference table, or in meetings of various configurations. Ability to stand and circulate for extended periods of time. Ability to see for purposes of reading laws, codes, rules, policies, other printed matter, and observing students. Ability to hear and understand speech at normal levels. Ability to communicate so others will be able to clearly understand a normal conversation. Ability to lift and carry 50 pounds. Ability to reach in all directions. Reasonable accommodations will be made for candidates and employees with physical disabilities. ENVIRONMENT The Transition to Independent Living program is an educational residence hall experience for intellectually and developmentally disabled adults staffed 20 hours per day, seven days a week and may be closed during college academic breaks. Instruction is offered in meal preparation, money management, shopping and housekeeping, use of appliances, safety, communication, transportation, personal care and interpersonal relationships. The program is primarily on the Taft College campus. SUPERVISION Supervision is received from the TIL Independent Living Skills Manager and TIL Program Assistant Director. May take or give work directions on projects as assigned. This position has no supervisory duties. COMPENSATION AND BENEFITS Range 13 on the Classified Employees Salary Schedule, with a starting range of $22.47-24.47 per hour. This position is part-time and is not eligible for participation in District health and welfare programs. As a District employee, you will be eligible for participation in the CalPers retirement system. To apply, please complete the online application through Applications must include the following: Resume. Cover Letter. Three professional references, including your most recent supervisor. EQUAL EMPLOYMENT OPPORTUNITY The West Kern Community College District is committed to principles of equal employment opportunity. The district is dedicated to a policy of non-discrimination, and as such, is an equal opportunity employer. Veterans, women, minorities and people with disabilities are encouraged to apply. We participate in E-Verify.
08/03/2026
Full time
Direct Support Coordinator Part-time 28 hours per week, 11 months per year Priority Application Deadline: August 6, 2026 Position will remain open until filled. DISCLAIMER This program is categorically funded and continued employment is contingent on adequate availability of funds. DEFINITION Under general supervision, the primary function of the Direct Support Coordinator is to assist the TIL program management with implementation of the functional aspect of the Transition to Independent Living (TIL) program. Employees in this class provide supplemental educational and life skills assistance to students under the direction of an instructor; may assist instruction in classroom setup and maintenance of facilities, supplies and recordkeeping; accompany students on community excursions, to medical appointments, job sites, leisure activities and other off campus locations to help students become integrated into society. REPRESENTATIVE DUTIES The following duties are typical of those performed by employees in this class, however, employees may perform other related duties not listed and not all duties listed are necessarily performed by each employee. Assist in the implementation and development of the functional component of the Transition to Independent Living Program. Complete initial assessment and periodic evaluation (grades) of students. Serve as a resource for students; referring to appropriate campus resources. (Counselor, DSPS, etc) Support students in community and campus membership. May include: serving as health and wellness coach (workout buddy, mobility training, etc ), serving as a social coach (attending social activities with students) Models appropriate social behavior. Support students in academically (assist with time management, accessing tutoring services, etc) May include assistance and support with any outside class work; support students in completing assignments. Assist and trains students in the maintenance and care of equipment and facilities. Assist students in developing self-advocacy skills: communication with peers, instructors, managers, etc. Assist students in acquiring personal finance skills (budgeting, banking, check writing, paying bills.) Responsible for the safety and welfare of students assigned to the program. Use electronic records management software to maintain accurate student records including attendance. Assists students with taking medications on schedule and in appropriate dosages. Assist students in scheduling regular healthcare appointments. When needed, accompany students to medical/dental appointments. Report emergencies, following established procedures. Review and maintain medical assistance records Document and report special incidents to appropriate agencies and staff. Administer First Aid and CPR, if necessary. Report abuse/harassment to appropriate agencies/staff. Complete appropriate help desk tickets as needed for minor repairs and maintenance of office equipment or facilities. Report emergencies following established processes and procedures. Transport students, as assigned, following established procedures and ensuring student safety is paramount. Facilitate student activities on weekends/evenings and/or Taft College vacation days, as assigned. Perform related duties as assigned EMPLOYMENT STANDARDS Minimum Qualifications Education and Experience: Associate degree or equivalent and 6 months of experience working with adults with intellectual and developmental disabilities, OR High school diploma or equivalent plus two years of experience working with adults with intellectual and developmental disabilities. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Desirable Qualifications 1 year of experience working with adults with intellectual and development disabilities 1 year of experience using Microsoft Word and Microsoft Excel. 1 year experience with programs that support people with intellectual and developmental disabilities, i.e. Social Security, Medi-Cal, and Regional Center. Pursuit of degree or training in Disabilities Studies or related field. Ability to develop rapport with students having intellectual and developmental disabilities. Ability to and willingness to assist students and promote good relationships. Ability to demonstrate fairness and patience in the performance of duties. Ability to use tact and good judgment regarding interactions with students. Personal Willingness to assist students to develop their full potential and promote good relationships. Dependable. Punctual. Detail oriented. Ability and desire to establish and maintain cooperative working relationships in the performance of duties. Show initiative, poise, good judgment and tact. Maintain confidentiality. Flexible and willing to assume other assignments as the need arises. Possess the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Special Licenses/Certifications Valid California Drivers license. First Aid and CPR certifications. WORKING CONDITIONS Assignments are 11 months per year and 28 hours per week. May be assigned to a specific residence hall. Work may be indoors or outdoors to meet the students and college schedule. Work schedule may vary to include days, evenings or weekends and may include assigned overtime. Will be required to follow proper safety precautions and college safety procedures. During scheduled student or college breaks, may be assigned other duties or assignments for the college. May require extra hours to be worked which may include evening or weekend hours throughout the year. May involve travel, to include field trips with students, assisting students with appointments, attending workshops, training or meetings. Physical Requirements: Ability to work at a desk, a conference table, or in meetings of various configurations. Ability to stand and circulate for extended periods of time. Ability to see for purposes of reading laws, codes, rules, policies, other printed matter, and observing students. Ability to hear and understand speech at normal levels. Ability to communicate so others will be able to clearly understand a normal conversation. Ability to lift and carry 50 pounds. Ability to reach in all directions. Reasonable accommodations will be made for candidates and employees with physical disabilities. ENVIRONMENT The Transition to Independent Living program is an educational residence hall experience for intellectually and developmentally disabled adults staffed 20 hours per day, seven days a week and may be closed during college academic breaks. Instruction is offered in meal preparation, money management, shopping and housekeeping, use of appliances, safety, communication, transportation, personal care and interpersonal relationships. The program is primarily on the Taft College campus. SUPERVISION Supervision is received from the TIL Independent Living Skills Manager and TIL Program Assistant Director. May take or give work directions on projects as assigned. This position has no supervisory duties. COMPENSATION AND BENEFITS Range 13 on the Classified Employees Salary Schedule, with a starting range of $22.47-24.47 per hour. This position is part-time and is not eligible for participation in District health and welfare programs. As a District employee, you will be eligible for participation in the CalPers retirement system. To apply, please complete the online application through Applications must include the following: Resume. Cover Letter. Three professional references, including your most recent supervisor. EQUAL EMPLOYMENT OPPORTUNITY The West Kern Community College District is committed to principles of equal employment opportunity. The district is dedicated to a policy of non-discrimination, and as such, is an equal opportunity employer. Veterans, women, minorities and people with disabilities are encouraged to apply. We participate in E-Verify.
GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI21c80ea2ed2d-6576
08/02/2026
Full time
GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI21c80ea2ed2d-6576
Description: This is a hybrid position with 3 days a week at the Camarillo, CA office. Division: Emerging Technologies Group As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Project Manager for the Emerging Technologies Group is responsible for managing the operational aspects of new product development projects from initiation through product release. Key responsibilities include tracking project progress and providing status updates to management. The Project Coordinator works closely with Sales, Supply Chain and Product Managers (PMs) and stakeholders to ensure projects are completed on time, within budget, and meet all specified requirements. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Facilitate cross-functional collaboration between sales, supply chain, and other stakeholders to drive new product development Build and maintain detailed project schedules using tools such as Microsoft Project, Smartsheet, or Excel (Gantt charts) Provide regular schedule updates, identify project risks and escalate issues to project manager Assist sales with creating quotations and submitting to customers Enter Sales Orders and follow up on schedules and lead times for shipments Monitor the status of all projects, proactively communicating any delays or obstacles with the project management team and stakeholders to expedite progress Lead operational tasks, including maintaining detailed records, managing development samples, and delivering regular project status updates to the Project Manager Maintain and update the appropriate SharePoint/Teams site, ensuring project management records are current and accessible to sales, engineers, PMs, and stakeholders Work closely with sales, engineers and PMs to establish project priorities and allocate resources based on needs and deadlines Maintain strict confidentiality while fostering effective communication with both internal and external partners Ensure high standards of communication among all parties involved, helping to keep team members accountable, motivated, and engaged PM19 Requirements: Skills: Project scheduling (Gantt chart management) Oral & Written Communication Skills Professionalism Organization multi-tasking Time Management Detail oriented Problem Solving Skills Negotiation Mechanical Dexterity Work Well Under Pressure Qualifications: Bachelor's degree in Supply Chain, Engineering, Business, or related field 2 5 years of experience in project coordination, operations, or supply chain roles Strong knowledge of ERP systems Experience working in cross-functional environments with external customers preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and project scheduling tools is required Ability to understand basic engineering concepts and product structures Preferred Qualifications Experience in manufacturing or new product development environment Bilingual in English and Mandarin Chinese preferred Experience managing multiple concurrent projects in a fast-paced environment Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PIcddced66ee09-9623
08/01/2026
Full time
Description: This is a hybrid position with 3 days a week at the Camarillo, CA office. Division: Emerging Technologies Group As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Project Manager for the Emerging Technologies Group is responsible for managing the operational aspects of new product development projects from initiation through product release. Key responsibilities include tracking project progress and providing status updates to management. The Project Coordinator works closely with Sales, Supply Chain and Product Managers (PMs) and stakeholders to ensure projects are completed on time, within budget, and meet all specified requirements. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Facilitate cross-functional collaboration between sales, supply chain, and other stakeholders to drive new product development Build and maintain detailed project schedules using tools such as Microsoft Project, Smartsheet, or Excel (Gantt charts) Provide regular schedule updates, identify project risks and escalate issues to project manager Assist sales with creating quotations and submitting to customers Enter Sales Orders and follow up on schedules and lead times for shipments Monitor the status of all projects, proactively communicating any delays or obstacles with the project management team and stakeholders to expedite progress Lead operational tasks, including maintaining detailed records, managing development samples, and delivering regular project status updates to the Project Manager Maintain and update the appropriate SharePoint/Teams site, ensuring project management records are current and accessible to sales, engineers, PMs, and stakeholders Work closely with sales, engineers and PMs to establish project priorities and allocate resources based on needs and deadlines Maintain strict confidentiality while fostering effective communication with both internal and external partners Ensure high standards of communication among all parties involved, helping to keep team members accountable, motivated, and engaged PM19 Requirements: Skills: Project scheduling (Gantt chart management) Oral & Written Communication Skills Professionalism Organization multi-tasking Time Management Detail oriented Problem Solving Skills Negotiation Mechanical Dexterity Work Well Under Pressure Qualifications: Bachelor's degree in Supply Chain, Engineering, Business, or related field 2 5 years of experience in project coordination, operations, or supply chain roles Strong knowledge of ERP systems Experience working in cross-functional environments with external customers preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and project scheduling tools is required Ability to understand basic engineering concepts and product structures Preferred Qualifications Experience in manufacturing or new product development environment Bilingual in English and Mandarin Chinese preferred Experience managing multiple concurrent projects in a fast-paced environment Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PIcddced66ee09-9623
Position Summary The Commercial Support Specialist provides administrative support to the Commercial team by maintaining accurate customer data and supporting daily commercial operations. This role is responsible for data entry and account maintenance in Salesforce and KAG's customer-facing platform, assisting with customer onboarding, account updates, reporting, and other administrative tasks. The position helps ensure data accuracy, efficient processes, and a positive customer experience through strong attention to detail and organizational skills. Essential Functions Maintain accurate customer and account information in Salesforce, KAG Trip Focus, and other commercial systems to ensure data integrity. Coordinate customer onboarding by managing account setup, required documentation, and system updates from start to finish. Support the Commercial team with administrative, operational, and reporting activities, including proposals, presentations, analytics, and KPI reporting. Generate, maintain, and distribute reports to support customer activity, sales performance, and leadership reporting. Build and maintain positive working relationships with customers, field sales representatives, operations, and internal stakeholders to ensure an exceptional customer experience. Serve as a resource for customer data, CRM, and customer portal inquiries, including providing training and support for KAG Trip Focus. Identify opportunities to improve processes, streamline workflows, and enhance data quality across commercial systems. Maintain accurate records of customer and sales activity within Salesforce and other commercial platforms. Participate in customer meetings, conferences, and other commercial events as needed (approximately 10% travel). Perform other duties and special projects as assigned. Experience with CRM systems, preferably Salesforce. Minimum of 2 years customer-facing role, transportation and/or logistics experience is a plus. Strong Communication skills: written and verbal Experience working with Microsoft 365 platform and products. Customer-focused with a collaborative, team-oriented approach. Self-motivated, dependable, and able to work independently while contributing to a team environment. Strong attention to detail with excellent organizational and time management skills. Willingness to travel up to 10% as needed. Some additional items would be required continuing educational classes (Sandler or other job specific classes) Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.
08/01/2026
Full time
Position Summary The Commercial Support Specialist provides administrative support to the Commercial team by maintaining accurate customer data and supporting daily commercial operations. This role is responsible for data entry and account maintenance in Salesforce and KAG's customer-facing platform, assisting with customer onboarding, account updates, reporting, and other administrative tasks. The position helps ensure data accuracy, efficient processes, and a positive customer experience through strong attention to detail and organizational skills. Essential Functions Maintain accurate customer and account information in Salesforce, KAG Trip Focus, and other commercial systems to ensure data integrity. Coordinate customer onboarding by managing account setup, required documentation, and system updates from start to finish. Support the Commercial team with administrative, operational, and reporting activities, including proposals, presentations, analytics, and KPI reporting. Generate, maintain, and distribute reports to support customer activity, sales performance, and leadership reporting. Build and maintain positive working relationships with customers, field sales representatives, operations, and internal stakeholders to ensure an exceptional customer experience. Serve as a resource for customer data, CRM, and customer portal inquiries, including providing training and support for KAG Trip Focus. Identify opportunities to improve processes, streamline workflows, and enhance data quality across commercial systems. Maintain accurate records of customer and sales activity within Salesforce and other commercial platforms. Participate in customer meetings, conferences, and other commercial events as needed (approximately 10% travel). Perform other duties and special projects as assigned. Experience with CRM systems, preferably Salesforce. Minimum of 2 years customer-facing role, transportation and/or logistics experience is a plus. Strong Communication skills: written and verbal Experience working with Microsoft 365 platform and products. Customer-focused with a collaborative, team-oriented approach. Self-motivated, dependable, and able to work independently while contributing to a team environment. Strong attention to detail with excellent organizational and time management skills. Willingness to travel up to 10% as needed. Some additional items would be required continuing educational classes (Sandler or other job specific classes) Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.
G & W Products Inc seeks an OSP Coordinator to support tech projects for TechWave LLC, a leading software solutions provider. In this role, you will coordinate outside plant (OSP) activities, track project timelines, manage documentation, and ensure accurate data in IT systems. You'll collaborate with cross-functional teams, vendors, and clients, monitor quality standards, and escalate risks. The OSP Coordinator will analyze project metrics, support process improvements, and contribute to digital transformation initiatives while working in a culture that values learning, innovation, and teamwork.
07/30/2026
Full time
G & W Products Inc seeks an OSP Coordinator to support tech projects for TechWave LLC, a leading software solutions provider. In this role, you will coordinate outside plant (OSP) activities, track project timelines, manage documentation, and ensure accurate data in IT systems. You'll collaborate with cross-functional teams, vendors, and clients, monitor quality standards, and escalate risks. The OSP Coordinator will analyze project metrics, support process improvements, and contribute to digital transformation initiatives while working in a culture that values learning, innovation, and teamwork.
