Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility. OPmobility Modules develops, assembles and delivers complex, just-in-sequence modules for mass production. World leader, HBPO, now 100% OPmobility, specializes in highly integrated modules, including front-end & cockpit modules, center consoles and charge lid modules. Through new BEVs architectures, it constantly develops new modules with customized solutions. Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow's clean and connected car. Information Management Intern - Part Time (30 hrs/week) Location: 12621 Harris Branch Pkwy., Manor, TX 78653 Schedule: Onsite • Part-Time (30 hours/week) Shift Support: Role supports Second Shift Start Date: ASAP Commitment: Seeking long-term intern (minimum 1 year) About the Role We're looking for a highly motivated Information Management (IM) Intern to join our onsite technical support team. This is an excellent opportunity for students or early career IT professionals who want hands on experience in a fast paced manufacturing environment while supporting second shift production needs. As a long term intern, you'll gain real-world experience across hardware, software, networking, and production floor systems-all while contributing to critical operational support. What You'll Do You will work closely with our IM Coordinator and cross-functional teams to support daily plant technology operations, including: Technical Support & Systems Maintenance Install, configure, and provide basic administration for hardware and software systems Perform corrective and preventive maintenance on IT equipment Conduct basic network configurations and support network components Troubleshoot hardware, software, and network issues for office and production users Operational & Cross-Functional Support Support production processes with technology needs and system functionality Collaborate with HQ and global IM teams for aligned technology solutions Assist with process documentation and other operational tasks as assigned What We're Looking For Education & Skills Currently pursuing or recently completed a degree in: Computer Science, Networking & Infrastructure, or related field Experience or familiarity with: Windows 10 & 11 Network printers Basic networking concepts Help desk support environments Strong communication skills and customer-oriented mindset Ability to collaborate, follow processes, and maintain clear documentation Work Environment & Physical Requirements On-the-floor technical support requiring standing/walking throughout the shift Ability to lift up to 50 lbs, bend, twist, and reach as needed Must be comfortable in a non-climate-controlled production area with varying temperatures Must follow safety procedures and wear PPE when required Why This Internship Is a Great Fit Real hands-on experience supporting a large-scale manufacturing IT environment Exposure to HQ and global IM teams-ideal for developing professional working skills Opportunity to support critical second-shift operations, giving you unique responsibility and visibility Long-term stability (minimum 1-year commitment) to help you build deep technical experience Perfect for students seeking part-time technical work with flexible, meaningful responsibilities Apply Today We are hiring immediately! If you're looking to grow your IT skills, work with real production systems, and be part of a supportive team, we'd love to meet you. This is an onsite position-remote work is not available. Part-time: 30 hours/week. Must be available to support second shift. As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.
08/05/2026
Full time
Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility. OPmobility Modules develops, assembles and delivers complex, just-in-sequence modules for mass production. World leader, HBPO, now 100% OPmobility, specializes in highly integrated modules, including front-end & cockpit modules, center consoles and charge lid modules. Through new BEVs architectures, it constantly develops new modules with customized solutions. Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow's clean and connected car. Information Management Intern - Part Time (30 hrs/week) Location: 12621 Harris Branch Pkwy., Manor, TX 78653 Schedule: Onsite • Part-Time (30 hours/week) Shift Support: Role supports Second Shift Start Date: ASAP Commitment: Seeking long-term intern (minimum 1 year) About the Role We're looking for a highly motivated Information Management (IM) Intern to join our onsite technical support team. This is an excellent opportunity for students or early career IT professionals who want hands on experience in a fast paced manufacturing environment while supporting second shift production needs. As a long term intern, you'll gain real-world experience across hardware, software, networking, and production floor systems-all while contributing to critical operational support. What You'll Do You will work closely with our IM Coordinator and cross-functional teams to support daily plant technology operations, including: Technical Support & Systems Maintenance Install, configure, and provide basic administration for hardware and software systems Perform corrective and preventive maintenance on IT equipment Conduct basic network configurations and support network components Troubleshoot hardware, software, and network issues for office and production users Operational & Cross-Functional Support Support production processes with technology needs and system functionality Collaborate with HQ and global IM teams for aligned technology solutions Assist with process documentation and other operational tasks as assigned What We're Looking For Education & Skills Currently pursuing or recently completed a degree in: Computer Science, Networking & Infrastructure, or related field Experience or familiarity with: Windows 10 & 11 Network printers Basic networking concepts Help desk support environments Strong communication skills and customer-oriented mindset Ability to collaborate, follow processes, and maintain clear documentation Work Environment & Physical Requirements On-the-floor technical support requiring standing/walking throughout the shift Ability to lift up to 50 lbs, bend, twist, and reach as needed Must be comfortable in a non-climate-controlled production area with varying temperatures Must follow safety procedures and wear PPE when required Why This Internship Is a Great Fit Real hands-on experience supporting a large-scale manufacturing IT environment Exposure to HQ and global IM teams-ideal for developing professional working skills Opportunity to support critical second-shift operations, giving you unique responsibility and visibility Long-term stability (minimum 1-year commitment) to help you build deep technical experience Perfect for students seeking part-time technical work with flexible, meaningful responsibilities Apply Today We are hiring immediately! If you're looking to grow your IT skills, work with real production systems, and be part of a supportive team, we'd love to meet you. This is an onsite position-remote work is not available. Part-time: 30 hours/week. Must be available to support second shift. As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.
Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
The Information Governance Coordinator coordinates various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention, and disposition. Client Details This position is with a law firm recognized for its comprehensive expertise and commitment to innovation. Operating as a large organization, the company provides a collaborative environment focused on delivering excellence in its field. Description Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision. Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed. Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy. Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer. Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats. Imports and exports emails to and from PST files using Microsoft Outlook. Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies. Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients. Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status. Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff. Leads and participates in global information governance projects such as office moves and cleanups. Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices. Communicates department and Firm best practices to partners, attorneys, and professional staff. Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate. Assists in implementing and administering retention and quality control programs. Assists management in determining need for change, and in developing and implementing the same. Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition. Maintains a complete understanding of the Firm's file management systems, information governance processes and best practices. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A successful Information Governance Coordinator should have: Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies. Knowledge of text, pst, msg and zip file types. Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files. Strong leadership skills and the ability to delegate work effectively. Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms). Close attention to detail and customer service. Ability to work well in a demanding and fast-paced environment. Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines. Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions. Ability to handle sensitive matters and maintain confidentiality. Ability to work well independently as well as effectively within a team. Job Offer Competitive salary ranging from $90,000 to $115,000 USD annually. Opportunity to work within a respected professional services organization in New York. Collaborative and supportive work environment. Chances for professional growth and development. If you are excited about advancing your career as an Information Governance Coordinator in the professional services industry, we encourage you to apply today! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
08/05/2026
Full time
The Information Governance Coordinator coordinates various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention, and disposition. Client Details This position is with a law firm recognized for its comprehensive expertise and commitment to innovation. Operating as a large organization, the company provides a collaborative environment focused on delivering excellence in its field. Description Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision. Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed. Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy. Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer. Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats. Imports and exports emails to and from PST files using Microsoft Outlook. Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies. Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients. Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status. Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff. Leads and participates in global information governance projects such as office moves and cleanups. Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices. Communicates department and Firm best practices to partners, attorneys, and professional staff. Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate. Assists in implementing and administering retention and quality control programs. Assists management in determining need for change, and in developing and implementing the same. Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition. Maintains a complete understanding of the Firm's file management systems, information governance processes and best practices. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A successful Information Governance Coordinator should have: Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies. Knowledge of text, pst, msg and zip file types. Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files. Strong leadership skills and the ability to delegate work effectively. Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms). Close attention to detail and customer service. Ability to work well in a demanding and fast-paced environment. Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines. Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions. Ability to handle sensitive matters and maintain confidentiality. Ability to work well independently as well as effectively within a team. Job Offer Competitive salary ranging from $90,000 to $115,000 USD annually. Opportunity to work within a respected professional services organization in New York. Collaborative and supportive work environment. Chances for professional growth and development. If you are excited about advancing your career as an Information Governance Coordinator in the professional services industry, we encourage you to apply today! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
08/05/2026
Full time
Remote Technical Product Support Engineers Job Summary Located in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing (UETN-IVC) system. The role provides timely troubleshooting, issue resolution, and user support for a wide range of distance learning and collaboration technologies used by educators, students, technology professionals, and partner organizations across Utah. Remote Technical Product Support Engineers Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. Assists in general management, maintenance, and connectivity for daily statewide IVC events. Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. Accomplishes projects and assignments at the request of UETN management and administration. Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Duties: • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints. • Assists in general management, maintenance, and connectivity for daily statewide IVC events. • Initiates and tracks trouble tickets for follow up and resolution with stakeholders and peer departments regarding network, equipment and hardware issues and failures. • Provides support and assistance to statewide coordinators, facilitators, and local techs for synchronous events on the UEN-IVC system. • Provides assistance to field engineers and techs with the diagnosing, troubleshooting and resolving of video and data network related problems. • Assists the Application Engineering Department with the testing, implementation, and support of new IVC technologies. • Accomplishes projects and assignments at the request of UETN management and administration. • Provides reports and maintains technical information provided to management regarding the status and reliability of the IVC system, equipment, and hardware. • Operations Center staff members are expected to act as professional representatives of UETN to its partners, peer staff, end site users and various stakeholders throughout the state and nation. Remote Technical Product Support Engineer, I Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is an Entry-Level position in the General Professional track.Job Code: P35121Grade: P13 Remote Technical Product Support Engineer, IITroubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization's products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track.Job Code: P35122Grade: P16 Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels: Remote Technical Product Support Engineer, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Remote Technical Product Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Preferences The ideal candidate will possess the following skill-sets and knowledge-base: A strong understanding of current network and video teleconferencing (VTC) protocols, standards, concepts, and trends. A capable knowledge of data network and VTC applications, software, and hardware technologies (Webex, Zoom, and theCisco acquired video technologies portfolio), as well as other vendor network and video-conferencing platforms and hardware. An applicable understanding of Cisco Expressway and VCS registration systems. An applicable understanding of various live streaming and recording technologies and processes. Demonstrable ability to remotely support statewide users of aforementioned technologies in a Tier 1 capacity. Exposure to and understanding of network video teleconferencing design and integration concepts. At least two years or more experience of troubleshooting duties in a technology related Help Desk/Call Center environment with the ability to implement, test, operate and troubleshoot audio and video-conferencing equipment. Bachelor's Degree preferred. Special Instructions Requisition Number: PRN45385B Full Time or Part Time? Full Time Work Schedule Summary: Work schedule will be 1 pm - 9 pm, with some variability based on work load and project needs. Department: 00336 - KUEN/Utah Education Network Location: Campus Pay Rate Range: 39,000 - 53,000 Close Date: 9/17/2026 Open Until Filled: To apply, visit jeid-9a909dc19a209f4b8bf6d2cd3
Job Overview: Pay Range: $22hr - $23hr Requirement/Must Have: Compliance with OIG/GSA and background screenings. Ability to work a hybrid schedule with 2 to 3 days in the office. Responsibilities: Create, upload, and maintain Scope of Work for each NRR project. Partner with COEs to obtain required information to produce forms. Maintain project data in corporate database. Create, upload, and maintain SPRF forms to support special projects. Support with maintaining Fleet database with store detail updates. Maintain REC updates, EA reviews updates, RE/Deal Makers weekly updates, and lease execution updates. Support with NRR picture process updates. Review pictures and support management of images to corporate database. Support with notes and track Host weekly updates. Coordinate store development project alignment for various retail partners. Support Marketing and Ops team with lease language review. Process deal intake requests to extract information from lease agreements. Maintain project database post weekly review with COE partners including Real Estate, Design, Planning, and Store Development. Support with Dossier presentation for NRR projects. Skills: Project Coordination. Database Maintenance. Lease Language Review. Stakeholder Collaboration. Data Entry and Reporting. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/05/2026
Full time
Job Overview: Pay Range: $22hr - $23hr Requirement/Must Have: Compliance with OIG/GSA and background screenings. Ability to work a hybrid schedule with 2 to 3 days in the office. Responsibilities: Create, upload, and maintain Scope of Work for each NRR project. Partner with COEs to obtain required information to produce forms. Maintain project data in corporate database. Create, upload, and maintain SPRF forms to support special projects. Support with maintaining Fleet database with store detail updates. Maintain REC updates, EA reviews updates, RE/Deal Makers weekly updates, and lease execution updates. Support with NRR picture process updates. Review pictures and support management of images to corporate database. Support with notes and track Host weekly updates. Coordinate store development project alignment for various retail partners. Support Marketing and Ops team with lease language review. Process deal intake requests to extract information from lease agreements. Maintain project database post weekly review with COE partners including Real Estate, Design, Planning, and Store Development. Support with Dossier presentation for NRR projects. Skills: Project Coordination. Database Maintenance. Lease Language Review. Stakeholder Collaboration. Data Entry and Reporting. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title: Senior IT Project Manager Overview / Summary We are seeking an experienced Project Manager to provide oversight, leadership, accountability, and project management for large, high-visibility strategic projects and programs. This role manages complex initiatives involving multiple stakeholders, vendor participation, executive-level communication, and long-term project planning while ensuring alignment with the State of Michigan's SUITE Project Management Methodology. Key Responsibilities Manage executive-level engagement with stakeholders and vendors, dedicating approximately 15-20% of time to high-level project oversight, stakeholder alignment, and leading monthly sponsor meetings with project health updates. Establish and monitor project controls to ensure timely awareness of changes affecting project cost, quality, or schedule. Provide project planning, staffing, and reporting throughout the full project lifecycle, from initiation through closeout, in accordance with the State of Michigan's SUITE Project Management Methodology and the Agency's project prioritization process. Direct and coordinate the day-to-day activities, tasks, and deliverables of the project team in accordance with the project plan. Perform miscellaneous functions as needed to support the overall operation and objectives of the Department of Technology, Management & Budget (DTMB). Required Qualifications 5+ years of experience working effectively in team environments within matrix organizations. 5+ years of experience resolving complex, high-priority conflicts and competing requirements. 5+ years of experience with data infrastructure concepts and data governance fundamentals. 5+ years of experience applying Project Management principles, methodologies, and best practices. 5+ years of experience with system development methodologies for building new systems and enhancing existing information systems. 5+ years of experience working with data communications and information systems hardware and software concepts and operating principles. 5+ years of experience communicating stakeholder needs clearly and effectively. 5+ years of experience analyzing data, identifying problems, and developing actionable solutions. 5+ years of experience conducting training sessions and facilitating informational workshops. 5+ years of experience communicating across teams, building consensus, facilitating working sessions, and negotiating outcomes. 5+ years of experience managing stakeholder relationships, maintaining positive interactions, and resolving issues. Preferred Qualifications Previous experience working in a government or public sector environment. Experience in multiple relevant roles such as Project Manager, Program Manager, Project Coordinator, or similar leadership/support roles. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
Job Title: Senior IT Project Manager Overview / Summary We are seeking an experienced Project Manager to provide oversight, leadership, accountability, and project management for large, high-visibility strategic projects and programs. This role manages complex initiatives involving multiple stakeholders, vendor participation, executive-level communication, and long-term project planning while ensuring alignment with the State of Michigan's SUITE Project Management Methodology. Key Responsibilities Manage executive-level engagement with stakeholders and vendors, dedicating approximately 15-20% of time to high-level project oversight, stakeholder alignment, and leading monthly sponsor meetings with project health updates. Establish and monitor project controls to ensure timely awareness of changes affecting project cost, quality, or schedule. Provide project planning, staffing, and reporting throughout the full project lifecycle, from initiation through closeout, in accordance with the State of Michigan's SUITE Project Management Methodology and the Agency's project prioritization process. Direct and coordinate the day-to-day activities, tasks, and deliverables of the project team in accordance with the project plan. Perform miscellaneous functions as needed to support the overall operation and objectives of the Department of Technology, Management & Budget (DTMB). Required Qualifications 5+ years of experience working effectively in team environments within matrix organizations. 5+ years of experience resolving complex, high-priority conflicts and competing requirements. 5+ years of experience with data infrastructure concepts and data governance fundamentals. 5+ years of experience applying Project Management principles, methodologies, and best practices. 5+ years of experience with system development methodologies for building new systems and enhancing existing information systems. 5+ years of experience working with data communications and information systems hardware and software concepts and operating principles. 5+ years of experience communicating stakeholder needs clearly and effectively. 5+ years of experience analyzing data, identifying problems, and developing actionable solutions. 5+ years of experience conducting training sessions and facilitating informational workshops. 5+ years of experience communicating across teams, building consensus, facilitating working sessions, and negotiating outcomes. 5+ years of experience managing stakeholder relationships, maintaining positive interactions, and resolving issues. Preferred Qualifications Previous experience working in a government or public sector environment. Experience in multiple relevant roles such as Project Manager, Program Manager, Project Coordinator, or similar leadership/support roles. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC / Richmond, VA / Jacksonville, FL - Onsite Required Duration: Contract - 3 months with possibility of extension Pay Range: $62.09/hr (W2) Job ID: 407147 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to drive enterprise voice change and deployment efforts for the HELM program focused on vulnerability remediation. The ideal candidate will have strong experience in technology delivery, change management, and telecom/voice technologies and a proven ability to coordinate cross-functional resources, manage schedules and milestones, and deliver compliant implementations. Responsibilities: Coordinate implementations, upgrades, conversions, and recovery using enterprise change tools and guidelines. Manage resources across lines of business in a matrix environment to meet scope, schedule, and quality targets. Balance soft skills and technical requirements to drive milestone delivery for technical solutions. Identify risks and issues early, implement mitigations, and maintain momentum across concurrent projects. Present concise progress updates, issues, and solution options to stakeholders and senior leaders. Define problems, evaluate alternatives, and plan effective solutions aligned to stakeholder objectives. Set and manage expectations with management, team members, and stakeholders throughout the project lifecycle. Reprioritize and reallocate resources as priorities shift to optimize delivery across competing efforts. Work independently and collaboratively to achieve project outcomes. Maintain systems of record and update inventory details accurately. Required Skills & Qualifications: Basic understanding of telecom deliverables, including Cisco voice technologies. Strong communication, interpersonal, and facilitation skills with experience presenting to senior leaders. Adaptive learning capability to adopt new systems and processes. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, OneNote, and Teams. Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience. 5+ years of experience spanning technology delivery, governance, change management, and project delivery. Ability to work occasional evenings and weekends based on project schedules. Preferred Skills: Experience with BMC Remedy Change Management tools. ServiceNow experience. Network knowledge, including IP management and DHCP addressing. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC / Richmond, VA / Jacksonville, FL - Onsite Required Duration: Contract - 3 months with possibility of extension Pay Range: $62.09/hr (W2) Job ID: 407147 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to drive enterprise voice change and deployment efforts for the HELM program focused on vulnerability remediation. The ideal candidate will have strong experience in technology delivery, change management, and telecom/voice technologies and a proven ability to coordinate cross-functional resources, manage schedules and milestones, and deliver compliant implementations. Responsibilities: Coordinate implementations, upgrades, conversions, and recovery using enterprise change tools and guidelines. Manage resources across lines of business in a matrix environment to meet scope, schedule, and quality targets. Balance soft skills and technical requirements to drive milestone delivery for technical solutions. Identify risks and issues early, implement mitigations, and maintain momentum across concurrent projects. Present concise progress updates, issues, and solution options to stakeholders and senior leaders. Define problems, evaluate alternatives, and plan effective solutions aligned to stakeholder objectives. Set and manage expectations with management, team members, and stakeholders throughout the project lifecycle. Reprioritize and reallocate resources as priorities shift to optimize delivery across competing efforts. Work independently and collaboratively to achieve project outcomes. Maintain systems of record and update inventory details accurately. Required Skills & Qualifications: Basic understanding of telecom deliverables, including Cisco voice technologies. Strong communication, interpersonal, and facilitation skills with experience presenting to senior leaders. Adaptive learning capability to adopt new systems and processes. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, OneNote, and Teams. Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience. 5+ years of experience spanning technology delivery, governance, change management, and project delivery. Ability to work occasional evenings and weekends based on project schedules. Preferred Skills: Experience with BMC Remedy Change Management tools. ServiceNow experience. Network knowledge, including IP management and DHCP addressing. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Title: Technology Operations Analyst/Technical Project Coordinator Location: Charlotte, NC / Plano, TX / Jersey City, NJ Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407683 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our dynamic team. The ideal candidate will have strong experience in application management, infrastructure onboarding, compliance, and technology operations and a proven ability to coordinate multi-team delivery, track execution, and produce accurate leadership reporting. Responsibilities: Review and coordinate incoming compliance, security, and infrastructure requests. Track projects, milestones, risks, issues, and action items across multiple initiatives. Gather status updates and maintain leadership and operational reporting. Plan and coordinate meetings, documentation, and follow-up actions. Support infrastructure onboarding and application management activities. Stakeholders & Collaboration: Application Managers, Development Teams, APS/Support Teams. Infrastructure and Architecture partners. Project Managers and PMO functions. Risk and Compliance teams. No external client interaction. The role partners with internal technology and support organizations. Focus Areas: Infrastructure onboarding projects. Compliance and security initiatives. Technology upgrades and enterprise-driven changes. Operational reporting and governance activities. Expected Outcomes: Coordinated execution across teams and workstreams. Accurate, timely reporting for leadership and stakeholders. On-time delivery and completion of required activities. This is not a single-project role. The candidate will support a portfolio spanning application management, infrastructure, compliance, and operational initiatives across multiple applications. Selling Points of the Role: Broad exposure across technology organizations and teams. Opportunity to learn application and infrastructure management. High visibility and collaboration with multiple technology groups. Growth path into technology operations, program management, or application management. Exposure to enterprise initiatives and governance processes. Required Skills & Qualifications: Experience in technology operations or project/program coordination. Proficiency with Excel for reporting, tracking, and analysis. Hands-on experience with ServiceNow, Remedy, JIRA, or similar tools. Strong organizational skills with status reporting and documentation discipline. Effective communication and stakeholder management abilities. Preferred Skills: Prior Bank of America experience, RISE experience, or Quartz infrastructure exposure. Background in application management or quality assurance. Risk, compliance, or governance experience. Familiarity with Agile tools such as JIRA. Relevant Backgrounds May Include: Technology Operations Analyst, Technical Program Coordinator, Project Coordinator. PMO Analyst, Infrastructure Coordinator, Application Support Analyst. Technology Business Analyst, Technology Operations Specialist.Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Technology Operations Analyst/Technical Project Coordinator Location: Charlotte, NC / Plano, TX / Jersey City, NJ Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407683 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our dynamic team. The ideal candidate will have strong experience in application management, infrastructure onboarding, compliance, and technology operations and a proven ability to coordinate multi-team delivery, track execution, and produce accurate leadership reporting. Responsibilities: Review and coordinate incoming compliance, security, and infrastructure requests. Track projects, milestones, risks, issues, and action items across multiple initiatives. Gather status updates and maintain leadership and operational reporting. Plan and coordinate meetings, documentation, and follow-up actions. Support infrastructure onboarding and application management activities. Stakeholders & Collaboration: Application Managers, Development Teams, APS/Support Teams. Infrastructure and Architecture partners. Project Managers and PMO functions. Risk and Compliance teams. No external client interaction. The role partners with internal technology and support organizations. Focus Areas: Infrastructure onboarding projects. Compliance and security initiatives. Technology upgrades and enterprise-driven changes. Operational reporting and governance activities. Expected Outcomes: Coordinated execution across teams and workstreams. Accurate, timely reporting for leadership and stakeholders. On-time delivery and completion of required activities. This is not a single-project role. The candidate will support a portfolio spanning application management, infrastructure, compliance, and operational initiatives across multiple applications. Selling Points of the Role: Broad exposure across technology organizations and teams. Opportunity to learn application and infrastructure management. High visibility and collaboration with multiple technology groups. Growth path into technology operations, program management, or application management. Exposure to enterprise initiatives and governance processes. Required Skills & Qualifications: Experience in technology operations or project/program coordination. Proficiency with Excel for reporting, tracking, and analysis. Hands-on experience with ServiceNow, Remedy, JIRA, or similar tools. Strong organizational skills with status reporting and documentation discipline. Effective communication and stakeholder management abilities. Preferred Skills: Prior Bank of America experience, RISE experience, or Quartz infrastructure exposure. Background in application management or quality assurance. Risk, compliance, or governance experience. Familiarity with Agile tools such as JIRA. Relevant Backgrounds May Include: Technology Operations Analyst, Technical Program Coordinator, Project Coordinator. PMO Analyst, Infrastructure Coordinator, Application Support Analyst. Technology Business Analyst, Technology Operations Specialist.Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Position: W2 Workday Test Lead / Workday Testing Consultant (Payroll, Benefits, Compensation) Location: Cincinnati, Ohio (relocation required for non-local candidates) Duration: Contract to Hire Job ID: 176844 Only Citizen and Green Card Job Overview: We are seeking an experienced HCM Workday Test Lead to oversee and execute comprehensive testing strategies for Workday modules. This role requires a hands-on professional with a strong background in Workday HCM testing, including functional, regression, and integration testing. The ideal candidate will also provide leadership in test planning, defect management, and stakeholder engagement while ensuring alignment with change management and audit controls. Responsibilities: Hands-On Test Execution: Execute end-to-end functional, regression, and integration testing across Workday modules, including Core HCM, Benefits, Absence Management, Time Tracking, Payroll-related interfaces, Security, and Business Process (BP) changes. Validate Workday configuration updates and ensure downstream impacts are identified and tested. Perform smoke testing and targeted regression testing for BAU releases and break/fix items. Test Leadership & Planning: Develop and maintain BAU test strategies, test plans, and execution schedules aligned to release timelines. Identify impacted business processes and define comprehensive test scenarios and regression coverage. Serve as the testing point of contact for BAU demand while acquisition workstreams are handled by the full-time team. Defect & Request Management: Log, track, and manage testing work and defects using Digital.ai as the system of record for incoming requests. Triage issues, document clear reproduction steps, partner with Workday analysts/configurators on resolution, and execute retesting. Ensure defects are appropriately prioritized and resolved before release signoff. UAT & Stakeholder Engagement: Partner with HR functional owners and SMEs to support User Acceptance Testing (UAT) when required. Provide guidance, test scripts, and entry/exit criteria to business testers. Communicate testing status, risks, and readiness in clear, concise updates to stakeholders and management. Test Assets, Controls & Documentation: Build and maintain reusable test scripts, test cases, and regression packs to improve future testing efficiency. Document test results, production readiness recommendations, and signoffs. Ensure testing practices align with change management, audit, and internal control expectations. Qualifications: 10+ years of QA/testing experience, with demonstrated hands-on testing in Workday. Experience executing testing across multiple Workday modules (not limited to Core HCM). Proven ability to operate as a hands-on Test Lead, not just a coordinator. Strong understanding of Workday business processes, configuration dependencies, and integration touchpoints. Experience creating and maintaining test plans, test cases, regression suites, and test evidence. Experience using Digital.ai (or similar tools) for intake, tracking, and managing testing work. Strong written and verbal communication skills, with the ability to clearly articulate testing results and risks. Preferred Qualifications: Experience supporting Workday release cycles (including Workday's semi-annual updates). Familiarity with testing tools such as Jira, Azure DevOps, ALM, or ServiceNow (in addition to Digital.ai). Experience working in regulated or highly controlled environments (financial services experience is a plus). Prior experience supporting organizations undergoing acquisitions or large-scale change. Key Deliverables & Success Measures: Thorough BAU testing coverage across all impacted Workday modules. Well-maintained regression test assets that reduce risk and improve speed over time. Clear, documented release readiness recommendations for each deployment. Effective defect management with timely resolution and minimal production incidents. Reliable BAU testing execution while acquisition initiatives proceed in parallel. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80-$85/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
08/05/2026
Full time
Position: W2 Workday Test Lead / Workday Testing Consultant (Payroll, Benefits, Compensation) Location: Cincinnati, Ohio (relocation required for non-local candidates) Duration: Contract to Hire Job ID: 176844 Only Citizen and Green Card Job Overview: We are seeking an experienced HCM Workday Test Lead to oversee and execute comprehensive testing strategies for Workday modules. This role requires a hands-on professional with a strong background in Workday HCM testing, including functional, regression, and integration testing. The ideal candidate will also provide leadership in test planning, defect management, and stakeholder engagement while ensuring alignment with change management and audit controls. Responsibilities: Hands-On Test Execution: Execute end-to-end functional, regression, and integration testing across Workday modules, including Core HCM, Benefits, Absence Management, Time Tracking, Payroll-related interfaces, Security, and Business Process (BP) changes. Validate Workday configuration updates and ensure downstream impacts are identified and tested. Perform smoke testing and targeted regression testing for BAU releases and break/fix items. Test Leadership & Planning: Develop and maintain BAU test strategies, test plans, and execution schedules aligned to release timelines. Identify impacted business processes and define comprehensive test scenarios and regression coverage. Serve as the testing point of contact for BAU demand while acquisition workstreams are handled by the full-time team. Defect & Request Management: Log, track, and manage testing work and defects using Digital.ai as the system of record for incoming requests. Triage issues, document clear reproduction steps, partner with Workday analysts/configurators on resolution, and execute retesting. Ensure defects are appropriately prioritized and resolved before release signoff. UAT & Stakeholder Engagement: Partner with HR functional owners and SMEs to support User Acceptance Testing (UAT) when required. Provide guidance, test scripts, and entry/exit criteria to business testers. Communicate testing status, risks, and readiness in clear, concise updates to stakeholders and management. Test Assets, Controls & Documentation: Build and maintain reusable test scripts, test cases, and regression packs to improve future testing efficiency. Document test results, production readiness recommendations, and signoffs. Ensure testing practices align with change management, audit, and internal control expectations. Qualifications: 10+ years of QA/testing experience, with demonstrated hands-on testing in Workday. Experience executing testing across multiple Workday modules (not limited to Core HCM). Proven ability to operate as a hands-on Test Lead, not just a coordinator. Strong understanding of Workday business processes, configuration dependencies, and integration touchpoints. Experience creating and maintaining test plans, test cases, regression suites, and test evidence. Experience using Digital.ai (or similar tools) for intake, tracking, and managing testing work. Strong written and verbal communication skills, with the ability to clearly articulate testing results and risks. Preferred Qualifications: Experience supporting Workday release cycles (including Workday's semi-annual updates). Familiarity with testing tools such as Jira, Azure DevOps, ALM, or ServiceNow (in addition to Digital.ai). Experience working in regulated or highly controlled environments (financial services experience is a plus). Prior experience supporting organizations undergoing acquisitions or large-scale change. Key Deliverables & Success Measures: Thorough BAU testing coverage across all impacted Workday modules. Well-maintained regression test assets that reduce risk and improve speed over time. Clear, documented release readiness recommendations for each deployment. Effective defect management with timely resolution and minimal production incidents. Reliable BAU testing execution while acquisition initiatives proceed in parallel. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80-$85/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
Capgemini Government Solutions LLC
Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Title: Project Management - Project Coordinator III Location: Remote PST Duration: Contract - 12 months Pay Range: $30/hr $40/hr (W2) Job ID: 406519 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Project Coordinator (AI Automations & Slate Ops) to join our dynamic team. The ideal candidate will have strong experience in AI-driven development workflows, web application maintenance, and cross-functional project coordination and a proven ability to ship features, streamline operations through automation, and maintain accurate, real-time project reporting. Responsibilities: Use approved AI tools to vibe code and submit diffs for Nest and Hatch sites, building features for project information, milestones, and status reporting. Drive development workflows using AI tools such as Claude Code, MyClaw, Gemini, and internal AI surfaces to accelerate production timelines and reduce manual processes. Coordinate project work streams across content producers, developers, and cross-functional partners, ensuring alignment on deliverables and timelines. Build and maintain automation workflows connecting Nest/Hatch sites to internal CMS for real-time tracking and reporting. Prototype and integrate AI capabilities into operations including code generation, documentation, and stakeholder communications. Partner with platform and developer teams on feature enhancements and site improvements. Ensure project documentation is current, accessible, and utilized by vertical project leads. Monitor active Nest/Hatch sites for performance and data accuracy, flag issues to stakeholders, and track bugs. Submit fixes via diffs and coordinate with affected development teams. Assess project status to evaluate system stability and performance metrics and document weekly activities and asset readiness. Support onboarding to new product requirements, AI tool adoption, and Nest/Hatch workflows. Required Skills & Qualifications: 3+ years in application development, vibe coding, project coordination, or related field. Proficiency with AI coding tools such as Claude Code, MyClaw, Gemini, or equivalent LLM-based assistants. Experience submitting diffs and working within code review workflows. Experience building and maintaining web applications or sites using Nest/Hatch or similar frameworks. Ability to coordinate project work streams, track deliverables, timelines, and dependencies across teams. Experience integrating AI into production pipelines and development operations. Familiarity with project management systems and connections to production tooling. Strong organizational ability and capacity to manage multiple concurrent workstreams. Clear communication and effective cross-functional collaboration. Experience with agent-based workflows, prompt engineering, and AI code generation at scale. Familiarity with Agile development methodologies. Background in automation architecture including systems integration, triggers, and data flows across tools. Experience coordinating multi-track project work streams with external developers. Preferred Skills: Design experience for platforms or applications including UX patterns, interaction design, or visual production for digital products. Background in Entertainment with production studios or streaming services. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Fair Chance Notice Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations and standards, and safeguard business operations and company reputation. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Project Management - Project Coordinator III Location: Remote PST Duration: Contract - 12 months Pay Range: $30/hr $40/hr (W2) Job ID: 406519 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Project Coordinator (AI Automations & Slate Ops) to join our dynamic team. The ideal candidate will have strong experience in AI-driven development workflows, web application maintenance, and cross-functional project coordination and a proven ability to ship features, streamline operations through automation, and maintain accurate, real-time project reporting. Responsibilities: Use approved AI tools to vibe code and submit diffs for Nest and Hatch sites, building features for project information, milestones, and status reporting. Drive development workflows using AI tools such as Claude Code, MyClaw, Gemini, and internal AI surfaces to accelerate production timelines and reduce manual processes. Coordinate project work streams across content producers, developers, and cross-functional partners, ensuring alignment on deliverables and timelines. Build and maintain automation workflows connecting Nest/Hatch sites to internal CMS for real-time tracking and reporting. Prototype and integrate AI capabilities into operations including code generation, documentation, and stakeholder communications. Partner with platform and developer teams on feature enhancements and site improvements. Ensure project documentation is current, accessible, and utilized by vertical project leads. Monitor active Nest/Hatch sites for performance and data accuracy, flag issues to stakeholders, and track bugs. Submit fixes via diffs and coordinate with affected development teams. Assess project status to evaluate system stability and performance metrics and document weekly activities and asset readiness. Support onboarding to new product requirements, AI tool adoption, and Nest/Hatch workflows. Required Skills & Qualifications: 3+ years in application development, vibe coding, project coordination, or related field. Proficiency with AI coding tools such as Claude Code, MyClaw, Gemini, or equivalent LLM-based assistants. Experience submitting diffs and working within code review workflows. Experience building and maintaining web applications or sites using Nest/Hatch or similar frameworks. Ability to coordinate project work streams, track deliverables, timelines, and dependencies across teams. Experience integrating AI into production pipelines and development operations. Familiarity with project management systems and connections to production tooling. Strong organizational ability and capacity to manage multiple concurrent workstreams. Clear communication and effective cross-functional collaboration. Experience with agent-based workflows, prompt engineering, and AI code generation at scale. Familiarity with Agile development methodologies. Background in automation architecture including systems integration, triggers, and data flows across tools. Experience coordinating multi-track project work streams with external developers. Preferred Skills: Design experience for platforms or applications including UX patterns, interaction design, or visual production for digital products. Background in Entertainment with production studios or streaming services. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Fair Chance Notice Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations and standards, and safeguard business operations and company reputation. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties An Network Engineer acts as a lead technical coordinator, architect and subject matter expert for the Range Communications Network (RCN). Employee will be responsible for the following functions/duties: Lead Network Architecture & Design: Architect, engineer, and modernize the RCN, a large-scale, industrial network environment, focusing on the advanced integration of Juniper (e.g., MX, QFX, SRX) and Cisco routing and switching platforms. Design & Document Solutions: Generate comprehensive design specifications, system architectures, rack elevations, and configuration templates to guide technical staff during the physical installation and deployment phases. Architect Advanced Services: Engineer and deploy core network services, including VLANs, VPLS, MPLS, OSPF, and BGP. Architect data center solutions using Juniper QFX hardware supporting advanced technologies such as VXLAN and EVPN. Engineer Network Security: Engineer and implement network security baselines, including access control and firewall integration (e.g., Palo Alto, Juniper SRX, Cisco ASA), and architect the network routing infrastructure to support DoD Suite A/B encryption environments. Architect Monitoring Solutions: Design, implement, and optimize network monitoring and management platforms (e.g., SolarWinds); define alerting thresholds and automated responses to equip network operators with the tools required for daily system health tracking and Tier 1/2 triage. Provide Technical Leadership: Serve as a Tier 3/4 escalation point for complex, service-impacting network anomalies that exceed the resolution capabilities of network operators and technicians. Manage Wireless & RF Communications: Provide RF communications engineering and integration for DoD wireless network configurations, including point-to-point, point-to-multipoint, and MANET radio systems. Provide Technical Project Support: Maintain technical responsibility for assigned tasks, generate Bills of Materials (BOMs), develop technical test plans, and collaborate with Program Management to ensure technical solutions align with schedule and budget constraints. Liaise with Stakeholders: Act as a primary technical liaison for test activities, design reviews, and technical working group meetings, interacting with customers and project managers to define and verify system requirements. Investigate & Innovate: Analyze the most complex network problems, propose innovative architectural solutions and alternatives, and provide data-driven recommendations to leadership. Perform other job-related duties as required. Requirements Education, Technical, and Work Experience A Bachelor of Science in Engineering from an ABET-accredited academic institution and eight (8) years of related engineering experience, or an accredited Master of Science in Engineering and a minimum of six (6) years of related engineering experience, or an accredited doctorate degree in engineering and a minimum four (4) years of related engineering experience are required for this position. In addition, a Network Engineer must possess the following qualifications: Comprehensive knowledge of concepts, principles, and practices of engineering to provide consultative services on development programs and in the design and development of systems and components Knowledge and skill sufficient to apply the latest developments in engineering to solve complex problems in the specialty area Working knowledge of computer systems and computer-based engineering tools Well-developed leadership skills Ability to investigate, troubleshoot, and design solutions to problems from a broad perspective Excellent communication and analytical skills Planning/organizational skills and the ability to work under deadlines Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations will be required. Driving long distances on and off pavement, being able to navigate all terrain both in vehicle and on foot, getting in to and out of spaces, climbing, and other similar physical endeavors will be part of this position. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. This job requires a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; A3UTTR
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties An Network Engineer acts as a lead technical coordinator, architect and subject matter expert for the Range Communications Network (RCN). Employee will be responsible for the following functions/duties: Lead Network Architecture & Design: Architect, engineer, and modernize the RCN, a large-scale, industrial network environment, focusing on the advanced integration of Juniper (e.g., MX, QFX, SRX) and Cisco routing and switching platforms. Design & Document Solutions: Generate comprehensive design specifications, system architectures, rack elevations, and configuration templates to guide technical staff during the physical installation and deployment phases. Architect Advanced Services: Engineer and deploy core network services, including VLANs, VPLS, MPLS, OSPF, and BGP. Architect data center solutions using Juniper QFX hardware supporting advanced technologies such as VXLAN and EVPN. Engineer Network Security: Engineer and implement network security baselines, including access control and firewall integration (e.g., Palo Alto, Juniper SRX, Cisco ASA), and architect the network routing infrastructure to support DoD Suite A/B encryption environments. Architect Monitoring Solutions: Design, implement, and optimize network monitoring and management platforms (e.g., SolarWinds); define alerting thresholds and automated responses to equip network operators with the tools required for daily system health tracking and Tier 1/2 triage. Provide Technical Leadership: Serve as a Tier 3/4 escalation point for complex, service-impacting network anomalies that exceed the resolution capabilities of network operators and technicians. Manage Wireless & RF Communications: Provide RF communications engineering and integration for DoD wireless network configurations, including point-to-point, point-to-multipoint, and MANET radio systems. Provide Technical Project Support: Maintain technical responsibility for assigned tasks, generate Bills of Materials (BOMs), develop technical test plans, and collaborate with Program Management to ensure technical solutions align with schedule and budget constraints. Liaise with Stakeholders: Act as a primary technical liaison for test activities, design reviews, and technical working group meetings, interacting with customers and project managers to define and verify system requirements. Investigate & Innovate: Analyze the most complex network problems, propose innovative architectural solutions and alternatives, and provide data-driven recommendations to leadership. Perform other job-related duties as required. Requirements Education, Technical, and Work Experience A Bachelor of Science in Engineering from an ABET-accredited academic institution and eight (8) years of related engineering experience, or an accredited Master of Science in Engineering and a minimum of six (6) years of related engineering experience, or an accredited doctorate degree in engineering and a minimum four (4) years of related engineering experience are required for this position. In addition, a Network Engineer must possess the following qualifications: Comprehensive knowledge of concepts, principles, and practices of engineering to provide consultative services on development programs and in the design and development of systems and components Knowledge and skill sufficient to apply the latest developments in engineering to solve complex problems in the specialty area Working knowledge of computer systems and computer-based engineering tools Well-developed leadership skills Ability to investigate, troubleshoot, and design solutions to problems from a broad perspective Excellent communication and analytical skills Planning/organizational skills and the ability to work under deadlines Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations will be required. Driving long distances on and off pavement, being able to navigate all terrain both in vehicle and on foot, getting in to and out of spaces, climbing, and other similar physical endeavors will be part of this position. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. This job requires a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; A3UTTR
Description: Purpose of Position: The Revenue Cycle Manager is responsible for the oversight and management of all functions within the revenue cycle for Valley Family Health Care (VFHC), a Federally Qualified Health Center (FQHC) operating in Western Idaho and Eastern Oregon. This role encompasses patient access, billing, payment posting, collections, electronic health records (EHR) as it relates to revenue cycle, and customer service. The Revenue Cycle Manager ensures the optimization of revenue generation, maintenance of a healthy financial cycle, and adherence to all relevant regulations and payer requirements in Oregon and Idaho. This leader will develop and implement strategies to improve efficiency, accuracy, and compliance across the revenue cycle, working collaboratively with other departments to achieve VFHC's financial goals and mission. Prefer reporting to the office each day but a hybrid remote option is available (reporting to office 2-3 days per week). RESPONSIBILITIES: Departmental Oversight and Management: Provide leadership and oversight to all revenue cycle departments, including registration, scheduling, Sliding Fee Program, coding, credentialing, billing, payment posting, collections, credentialing, and EHR functions as they relate to revenue cycle. Collaborate and act as primary liaison between third-party billing and coding teams and VFHC clinic teams. Team Leadership and Development: Recruit, hire, train, mentor, and evaluate revenue cycle customer service staff. Build and lead high-performing teams, providing clear expectations, ongoing feedback, and opportunities for professional development. Onboarding & Ongoing Training Oversight: Work with Front Office Coordinator, Practice Managers and Patient Service Representative Leads to onboard and train employees on patient registration, scheduling appointment management, sliding fee discount, patient collections, customer service, insurance verification, benefits eligibility, and optimizing workflow efficiencies to enhance staff satisfaction and patient experience. Revenue Cycle Optimization: Continuously evaluate and optimize all revenue cycle processes to improve efficiency, accuracy, and cash flow. Identify and implement best practices and innovative solutions. Assist with evaluation of new payment models and contracts. Billing, Coding and Accounts Receivable Management: Together with third party billing and coding team, ensure that all billing and coding practices comply with regulations and guidelines. Work with payers and third party billing team to identify root causes of denials and implement correction actions. Oversee the overall management of accounts receivable. Develop metrics to evaluate third party billing and coding contractor and hold them accountable to high standards of accuracy, customer service, and reliability. Patient Access and Financial Services: Together with the service line directors, ensure efficient and patient-centered patient access processes, including registration, insurance verification, and financial counseling. Oversee the Sliding Fee Discount and payment plan programs. Payer Relations and Contracting: Develop and maintain strong relationships with payers, including Medicare, Medicaid (in Oregon and Idaho), and commercial insurance companies. Participate in payer negotiations and ensure contract compliance. Technology and Systems Optimization: Provide guidance on the effective utilization of the OCHIN Epic EHR and other relevant technologies. Collaborate with the VFHC Data and Applications teams and OCHIN teams to optimize system functionality and reporting capabilities. Performance Monitoring and Reporting: Establish and monitor key performance indicators (KPIs) across all revenue cycle functions. Analyze data, identify trends, and provide regular reports to senior leadership on revenue cycle performance. Cross-Departmental Collaboration: Foster strong working relationships and effective communication with other departments within VFHC, including clinical operations, finance, applications and data, to ensure seamless workflows and alignment of goals. Provide training materials and feedback to clinical teams. Compliance and Risk Management: Ensure compliance with all relevant federal and state regulations, HIPAA privacy and security standards, and organizational policies related to the revenue cycle. Identify and mitigate potential risks. Participate in internal and external audits related to the revenue cycle and implement recommendations for improvement. Fee Schedule Maintenance: Review and recommend changes to the CFO and board annually and provide recommendations for approval of fee increases, including costs of supplies. Other duties as assigned. Requirements: QUALIFICATIONS: Bachelor's degree in healthcare administration, business administration, finance, or a related field required. Minimum of 5 years of progressive leadership experience in healthcare revenue cycle management, including experience in registration, scheduling, billing, coding, payment posting, accounts receivable management. Experience in an FQHC setting is highly preferred. Demonstrated ability to develop and implement revenue cycle initiatives and achieve measurable results. Demonstrated ability to develop training and accountability systems for patient access (front desk) teams. Exceptional communication, interpersonal, and presentation skills, with the ability to effectively communicate with all levels of staff, leadership, external partners, and payers. Advanced competency in utilizing and optimizing electronic health record (EHR) systems and other relevant healthcare technology. Prior experience with OCHIN Epic is preferred. Comprehensive and in-depth knowledge of CPT and ICD-10 coding principles, healthcare billing regulations (federal, state, and payer-specific in Oregon and Idaho), HIPAA compliance, and payer requirements. Strong ethics and a high level of personal and professional integrity. Physical Requirements: Must be able to lift 25 lbs. Continuous sitting, standing, walking. Correctable vision and hearing. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. PI
07/31/2026
Full time
Description: Purpose of Position: The Revenue Cycle Manager is responsible for the oversight and management of all functions within the revenue cycle for Valley Family Health Care (VFHC), a Federally Qualified Health Center (FQHC) operating in Western Idaho and Eastern Oregon. This role encompasses patient access, billing, payment posting, collections, electronic health records (EHR) as it relates to revenue cycle, and customer service. The Revenue Cycle Manager ensures the optimization of revenue generation, maintenance of a healthy financial cycle, and adherence to all relevant regulations and payer requirements in Oregon and Idaho. This leader will develop and implement strategies to improve efficiency, accuracy, and compliance across the revenue cycle, working collaboratively with other departments to achieve VFHC's financial goals and mission. Prefer reporting to the office each day but a hybrid remote option is available (reporting to office 2-3 days per week). RESPONSIBILITIES: Departmental Oversight and Management: Provide leadership and oversight to all revenue cycle departments, including registration, scheduling, Sliding Fee Program, coding, credentialing, billing, payment posting, collections, credentialing, and EHR functions as they relate to revenue cycle. Collaborate and act as primary liaison between third-party billing and coding teams and VFHC clinic teams. Team Leadership and Development: Recruit, hire, train, mentor, and evaluate revenue cycle customer service staff. Build and lead high-performing teams, providing clear expectations, ongoing feedback, and opportunities for professional development. Onboarding & Ongoing Training Oversight: Work with Front Office Coordinator, Practice Managers and Patient Service Representative Leads to onboard and train employees on patient registration, scheduling appointment management, sliding fee discount, patient collections, customer service, insurance verification, benefits eligibility, and optimizing workflow efficiencies to enhance staff satisfaction and patient experience. Revenue Cycle Optimization: Continuously evaluate and optimize all revenue cycle processes to improve efficiency, accuracy, and cash flow. Identify and implement best practices and innovative solutions. Assist with evaluation of new payment models and contracts. Billing, Coding and Accounts Receivable Management: Together with third party billing and coding team, ensure that all billing and coding practices comply with regulations and guidelines. Work with payers and third party billing team to identify root causes of denials and implement correction actions. Oversee the overall management of accounts receivable. Develop metrics to evaluate third party billing and coding contractor and hold them accountable to high standards of accuracy, customer service, and reliability. Patient Access and Financial Services: Together with the service line directors, ensure efficient and patient-centered patient access processes, including registration, insurance verification, and financial counseling. Oversee the Sliding Fee Discount and payment plan programs. Payer Relations and Contracting: Develop and maintain strong relationships with payers, including Medicare, Medicaid (in Oregon and Idaho), and commercial insurance companies. Participate in payer negotiations and ensure contract compliance. Technology and Systems Optimization: Provide guidance on the effective utilization of the OCHIN Epic EHR and other relevant technologies. Collaborate with the VFHC Data and Applications teams and OCHIN teams to optimize system functionality and reporting capabilities. Performance Monitoring and Reporting: Establish and monitor key performance indicators (KPIs) across all revenue cycle functions. Analyze data, identify trends, and provide regular reports to senior leadership on revenue cycle performance. Cross-Departmental Collaboration: Foster strong working relationships and effective communication with other departments within VFHC, including clinical operations, finance, applications and data, to ensure seamless workflows and alignment of goals. Provide training materials and feedback to clinical teams. Compliance and Risk Management: Ensure compliance with all relevant federal and state regulations, HIPAA privacy and security standards, and organizational policies related to the revenue cycle. Identify and mitigate potential risks. Participate in internal and external audits related to the revenue cycle and implement recommendations for improvement. Fee Schedule Maintenance: Review and recommend changes to the CFO and board annually and provide recommendations for approval of fee increases, including costs of supplies. Other duties as assigned. Requirements: QUALIFICATIONS: Bachelor's degree in healthcare administration, business administration, finance, or a related field required. Minimum of 5 years of progressive leadership experience in healthcare revenue cycle management, including experience in registration, scheduling, billing, coding, payment posting, accounts receivable management. Experience in an FQHC setting is highly preferred. Demonstrated ability to develop and implement revenue cycle initiatives and achieve measurable results. Demonstrated ability to develop training and accountability systems for patient access (front desk) teams. Exceptional communication, interpersonal, and presentation skills, with the ability to effectively communicate with all levels of staff, leadership, external partners, and payers. Advanced competency in utilizing and optimizing electronic health record (EHR) systems and other relevant healthcare technology. Prior experience with OCHIN Epic is preferred. Comprehensive and in-depth knowledge of CPT and ICD-10 coding principles, healthcare billing regulations (federal, state, and payer-specific in Oregon and Idaho), HIPAA compliance, and payer requirements. Strong ethics and a high level of personal and professional integrity. Physical Requirements: Must be able to lift 25 lbs. Continuous sitting, standing, walking. Correctable vision and hearing. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. PI
G & W Products Inc seeks an OSP Coordinator to support tech projects for TechWave LLC, a leading software solutions provider. In this role, you will coordinate outside plant (OSP) activities, track project timelines, manage documentation, and ensure accurate data in IT systems. You'll collaborate with cross-functional teams, vendors, and clients, monitor quality standards, and escalate risks. The OSP Coordinator will analyze project metrics, support process improvements, and contribute to digital transformation initiatives while working in a culture that values learning, innovation, and teamwork.
07/30/2026
Full time
G & W Products Inc seeks an OSP Coordinator to support tech projects for TechWave LLC, a leading software solutions provider. In this role, you will coordinate outside plant (OSP) activities, track project timelines, manage documentation, and ensure accurate data in IT systems. You'll collaborate with cross-functional teams, vendors, and clients, monitor quality standards, and escalate risks. The OSP Coordinator will analyze project metrics, support process improvements, and contribute to digital transformation initiatives while working in a culture that values learning, innovation, and teamwork.
