357 jobs found

Job Description Job Description Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR CiReU0DCLL

Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR adg531E9GM

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR 4RPslVbVjR

Job Description Job Description Data Center Technician - Hardware / Break-Fix Location: Memphis, TN Work Arrangement: Onsite Contract Length: 40 Weeks Employment Type: Contract - we do have full-time, perm employees on site, so this 40 week contract could potentially lead to joining our perm team, but that's not 100% certain. You MUST be a US citizen. Position Summary PGTEK is seeking hands-on Data Center Technicians to support a high-performance data center environment in Memphis, TN. This is a great opportunity for technicians who enjoy working with enterprise hardware, troubleshooting technical issues, and getting hands-on with servers and data center infrastructure. Technicians will primarily support Dell PowerEdge servers, performing hardware troubleshooting, break/fix repairs, component replacement, and preventative maintenance. The role will also involve replacing GPU cards and other components supporting AI infrastructure, along with opportunities to assist with basic server deployment, rack-and-stack, cabling, and related data center activities. While previous data center or server experience is preferred, early-career candidates and graduates of technical training programs are encouraged to apply. Training could be provided to candidates who demonstrate strong technical fundamentals, mechanical aptitude, a willingness to learn, and the right attitude. Key Responsibilities Perform hands-on troubleshooting, diagnostics, repair, and maintenance of Dell PowerEdge servers. Diagnose and replace failed server components, including: Motherboards DIMMs / memory CPUs Network interface cards Hard drives / storage components Power supplies GPU cards and related hardware Other server and infrastructure components as needed Support hardware break/fix activities in a large-scale data center environment. Assist with the installation, removal, replacement, and upgrade of NVIDIA GPU hardware and other components supporting AI infrastructure. Perform basic server installation and deployment activities as needed. Assist with rack-and-stack activities, including mounting equipment, connecting cables, and organizing data center hardware. Perform basic cabling and equipment connections. Follow established procedures for hardware replacement, troubleshooting, documentation, and escalation. Use ticketing and other tools to document work performed and maintain accurate records. Work safely and efficiently in a fast-paced data center environment. Collaborate with other technicians, engineers, and site personnel to resolve hardware issues. Maintain a clean, organized, and safe work environment. Perform other data center and hardware support duties as assigned. Requirements Hands-on experience troubleshooting, repairing, building, or maintaining computers, servers, electronics, or other technical hardware. Basic understanding of computer hardware and components. Ability to use hand tools and safely work with electronic and mechanical equipment. Strong troubleshooting and problem-solving skills. Ability to follow technical procedures and instructions. Comfortable working onsite in a large-scale data center environment. Ability to work independently as well as part of a team. Strong attention to detail and a commitment to quality and safety. Reliable attendance and a strong work ethic. Preferred Qualifications Previous data center or server hardware experience. Experience working with Dell PowerEdge servers. Experience with server break/fix or field service. Experience replacing server components such as motherboards, memory, CPUs, NICs, storage, or power supplies. Experience working with GPUs or other high-performance computing hardware. Experience with rack-and-stack, server installation, or data center deployments. Basic Linux command-line experience. Experience with structured cabling or network equipment. Technical school, IT training program, or relevant industry certification. Early-Career Candidates Encouraged to Apply This position is not limited to experienced data center technicians. Candidates coming out of technical schools, IT training programs, military technical programs, or other hands-on technology programs are encouraged to apply. If you have a strong foundation in computer hardware, enjoy taking things apart and figuring out how they work, and are eager to develop your data center skills, this could be a great opportunity. Training could be provided for candidates who demonstrate the right technical aptitude, attitude, and willingness to learn. Ideal Candidate The ideal candidate is a hands-on technician who enjoys troubleshooting hardware and solving problems. You don't necessarily need years of data center experience, but you should be comfortable working with computers and hardware and be willing to learn enterprise server technology. Successful candidates will be dependable, mechanically inclined, detail-oriented, and comfortable working in a fast-paced environment where equipment needs to be diagnosed, repaired, and returned to service efficiently. Work Environment 100% onsite in Memphis, TN. Work is performed in a large-scale data center environment. Position requires frequent standing, walking, bending, reaching, and working around server racks and other data center equipment. May require lifting and moving equipment within normal data center safety guidelines. Candidates must be comfortable working around enterprise servers, networking equipment, cabling, and AI/GPU infrastructure. Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. ABOUT PGTEK PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans

Job Description Job Description Title: Data Center Technician Location: Sparks, NV Compensation: $35 - $40 an hour on W2. Without benefit Duration: 06 months contract About the Team The Datacenter Operations team at is dedicated to ensuring the seamless operation and management of our data center facilities. This team operates in multiple locations, including Reno and Durham, and is characterized by a culture of collaboration, innovation, and continuous learning. The mission of the team is to maintain operational excellence while integrating new technologies into our infrastructure, making it a vital part of overall strategy for growth and customer satisfaction. You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration. Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Job Summary: The ISP Technician II is a senior-level telecommunications professional responsible for the installation, integration, maintenance, troubleshooting, and repair of telecommunications and network infrastructure. This position performs advanced field work supporting wireless and wireline network environments, including routers, switches, basebands, upconverters, power plants, backup power systems, batteries, generators, and associated telecommunications equipment. The ISP Technician II provides technical leadership in the field, ensures work is completed safely and efficiently, and serves as a subject matter expert for network, electrical, and site infrastructure systems. Holds certifications in climbing/rescue, rigging, PPE usage, and specialized equipment operations. Primary Responsibilities: • Install, commission, troubleshoot, and maintain telecommunications network infrastructure, including routers, switches, baseband units, upconverters, RF equipment, and transport systems. • Perform advanced installation, integration, testing, and maintenance activities for wireless and wireline telecommunications networks. • Install, troubleshoot, and maintain AC and DC electrical systems supporting telecommunications facilities and network infrastructure. • Install, inspect, and maintain telecom power systems, including power plants, rectifiers, battery backup systems, generators, power distribution equipment, and associated site infrastructure. • Perform equipment integrations, alarm verification, software upgrades, and system turn-up activities to ensure network reliability and performance. • Install and maintain grounding systems, surge protection equipment, Overvoltage Protection (OVP) devices, and site bonding infrastructure in accordance with industry standards. • Lead and execute tower construction, maintenance, and upgrade activities, including antenna, coaxial cable, fiber optic, and microwave equipment installations. • Conduct and supervise testing activities, including sweep testing, PIM testing, fiber testing, power system testing, and equipment commissioning. • Troubleshoot network outages, equipment failures, and power-related issues utilizing test equipment, technical documentation, and manufacturer specifications. • Serve as the point leader in the field, providing guidance and instruction to team members to ensure safety, quality, and productivity. • Maintain OSHA regulations and company-specific EHS protocols, ensuring compliance with all safety requirements. • Operate specialized tools and equipment, including hoists, test equipment, power meters, fiber testing equipment, and rigging systems. • Interpret and validate construction drawings, RFDS packages, electrical schematics, one-line diagrams, and technical documentation to ensure project accuracy. • Provide mentorship and on-the-job training to less experienced technicians, fostering technical development and promoting a collaborative team environment. • Collaborate with Foremen, Project Managers, customers, and other stakeholders to address field challenges and ensure successful project execution. Minimum Education and Experience: • High school diploma or GED. • 5+ years of telecommunications, network infrastructure, wireless, ISP, or related construction and maintenance experience. • Experience supporting telecommunications network equipment, AC/DC power systems, and site infrastructure. Preferred and Additional Eligibility Qualifications: • OSHA 30 certification required. • First Aid/AED/CPR certification required. • Experience with routers, switches, basebands, upconverters, power plants, backup battery systems, generators, and wireless telecommunications equipment preferred. • Ability to obtain all required certifications, including but not limited to: RF Awareness Competent Climber Competent Rescuer ANSI 10.48 Competent Rigger Fall Protection Awareness Crane Spotter/Signal Person Capstan Hoist Operator Equipment Manufacturer Certifications Skills Required: • Advanced knowledge of telecommunications infrastructure, wireless systems, and network equipment. • Strong understanding of AC and DC electrical theory, power distribution systems, batteries, generators, rectifiers, and telecom power plants. • Experience troubleshooting and maintaining routers, switches, basebands, RF equipment, backup power systems, and site infrastructure. • Proficiency in fiber optic, coaxial, and network equipment installation, testing, and troubleshooting. • Ability to read and interpret construction drawings, RF data sheets, electrical schematics, one-line diagrams, and technical documentation. • Advanced troubleshooting and problem-solving skills related to network, electrical, and telecommunications systems. • Proficiency using industry-standard testing equipment for telecommunications, network, fiber optic, and electrical systems. • Strong leadership abilities to guide team members effectively during field operations. • Clear communication skills to relay instructions, articulate project needs, and document work accurately. • Ability to work independently and make sound technical decisions in dynamic field environments. Direct/Indirect Supervisory Responsibility: • Acts as a field leader and technical mentor for junior technicians and crew members. Work Environment / Physical Demands / Travel Required: • Ability to work in all weather conditions except for unsafe or extreme weather conditions. • Ability and willingness to climb telecommunications structures exceeding 300 feet while carrying loads in excess of 50 pounds. • Ability to work with energized AC and DC electrical systems following established safety procedures. • Ability to lift, carry, and operate tools, equipment, batteries, generators, and telecommunications materials. • Travel required up to 50% of the time. AAP/EEO Statement NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Suggestion: If this role will support carrier network integrations (AT&T, Verizon, T-Mobile, Dish, etc.), I'd also add microwave, Nokia/Ericsson/Samsung equipment, and network commissioning experience to make it easier to attract experienced cell-site technicians.

Job Description Job Description Job title: Data Center Technician Job duration: 6+ months Contract with possibilities of extension Job type: 5 Days onsite per week Locations: Sparks, NV You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration.

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Company Description NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive. Career Development: - We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development. Company Benefits: - At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts. Wellness: - We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. Job Description NineStar Connect is seeking a highly motivated and experienced Technical Support Center Supervisor to ead our team of Support Technicians and help deliver exceptional service to our members and customers. This role is ideal for someone who enjoys balancing people leadership, technical support, and operational excellence -all while modeling the values that define who we are. If you're someone who leads by example, thrives in a fast-paced environment, and is passionate about coaching others and improving the customer experience, we'd love to meet you. What You'll Do As a Support Center Supervisor, you will play a key role in ensuring smooth daily operations while supporting and developing your team. Leadership & Team Development Lead by example in work ethic, professionalism, and attitude Conduct regular 1:1 coaching sessions and provide ongoing feedback Support employee development, goal setting, and performance improvement Complete mid-year and annual performance reviews Operations & Support Center Oversight Oversee daily Support Center operations, including call, chat, and service order workflows Monitor workload distribution and adjust based on operational needs Review reports and call metrics to ensure quality and efficiency Participate in an on-call rotation and support escalations as needed Customer Experience & Quality Assurance Handle escalated customer concerns with professionalism and care Monitor calls and interactions for quality assurance Ensure consistent, high-quality service across all channels Collaboration & Communication Partner with internal teams and call partners on performance, issues, and needs Support onboarding of new employees and managed call center customers Maintain and improve department documentation and processes The regular schedule for this position is Monday - Friday 2:00 p.m. - 11:00 p.m. and includes on-call rotation and weekend coverage as needed. Qualifications Knowledge & Technical Skills Telecommunications, helpdesk, or technical support experience preferred Understanding of networking concepts (TCP/IP), internet troubleshooting, and hardware support Familiarity with Microsoft products, ticketing systems, and service orders Leadership & Professional Skills Strong communication and collaboration skills Ability to coach, train, and develop others Effective problem-solving and decision-making abilities Strong organizational skills with the ability to manage multiple priorities What Sets You Apart You lead with integrity and accountability You embrace differences and work well across teams You focus on quality results while balancing competing priorities You help make each day meaningful for your team and customers You are committed to community and the people we serve Education & Experience Associate's degree in Business Management or related field (or equivalent experience) Minimum of 5 years of management experience Network+ certification, or the ability to acquire it within 6 months, required. Prior experience in telecommunications, helpdesk, or technical support preferred Work Environment & Expectations 24/7 support environment with on-call rotation responsibilities Primarily onsite role with remote flexibility available with manager approval Ability to manage challenging customer interactions and fast-paced workflows Additional Information NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.

Job Description Job Description WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations WHAT YOU WILL DO: We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. KEY RESPONSIBILITIES: Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards. Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling. Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability. Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades. Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures. Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary. Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards. Support the implementation of new hardware installations and the physical setup of network and server infrastructure. Participate in emergency response teams to address urgent hardware issues ESSENTIAL CRITERIA: Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment. Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred. Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively. Excellent problem-solving skills and the capacity to perform well in a fast-paced environment. Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. PHYSICAL REQUIREMENTS: Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds. Dexterity to manage small and complex components during hardware maintenance. Frequent standing, bending, and moving within confined spaces in the data center. Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually Occasional overtime and bonus opportunities 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Pay: 22-28 (based on experience) Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR g5rpE5mrQx

Job Description Job Description Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide. We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life. If you're ready to contribute to something bigger than yourself and help transform the future of healthcare , you'll find your purpose here. Job Description Primary Function of Position The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Under general supervision, follows oral and/or written instructions in performance of a wide variety of skilled technical maintenance, repair, and testing on complex digital and analog electronic components, electrical and electro-mechanical components, cable assemblies, sub-assemblies, assemblies, field replaceable units (FRU) and systems to support a wide variety of Robotic Systems. Regularly use of diagnostic software for localizing equipment and system problems, specialized testing equipment, analyzers, digital oscilloscopes, digital multimeters, clocks, timers, calipers, voltmeters, power supplies, rulers, and other test equipment as required. Essential Job Duties Analyzes wiring diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings to conduct repair and testing of FRUs Performs repair of complex electro-mechanical assemblies per applicable work Instructions Performs testing of complex electro-mechanical assemblies per applicable work Instructions Aids with failure analysis and Final Test of assemblies and properly documents findings. Participates in investigational teams for FRU's to provide input if required. Communicates status of repairs with leads/supervisors and other departments as necessary. Provides detailed symptom descriptions for failures uncovered during repair, functional test and calibration to assist in component-level troubleshooting. Conducts quality inspection of own or other's work to ensure workmanship standards are met. Adheres to GDP guidelines when completing all documentation Initiates material requests. Reports quality issues and provides details necessary to create quality notification (VR, PL) records transactions in SAP as needed to preserve traceability. Follows all corporate, safety, SOP, DOP procedures and regulations. Maintains a clean and orderly workstation. Communicates process flow recommendations to Leads/Supervisor/Manager or designee. Maintains an excellent attendance record. Qualifications Required Skills and Experience Education and/or Experience: Minimum High school diploma and AA or equivalent Minimum of AA or college degree preferred; 1-2 years related experience or training; or equivalent combination of education and experience. Language Skills: Ability to read, write and understand English. Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to other employees, supervisors, or engineers Mathematical Skills: Ability to do basic math. Reasoning Ability: Ability to apply logical understanding to carry out instructions. Ability to deal with situations with several variables. Ability to report actual or potential quality issues. Ability to suggest and implement process improvements. Computer skills: Proficient in use of personal computers as part of daily work, including knowledge of the Microsoft Office suite and SAP ERP System, ACCS (Agile) system (our quality system) to retrieve and submit on-line documentation. Ability to communicate effectively with technical and non-technical internal customers. Acute attention to detail; excellent organizational skills. High level of professional integrity and ethics Ability to work varying shifts. Must have ability to complete training courses. Ability to work in a team environment. Working Conditions Ability to lift up to 50lbs. Able to use office and test equipment in a typical office/light manufacturing environment. Repetitive motion. Substantial continual motion. Excellent hand-eye coordination. Vision abilities required include close, distance, color, depth and ability to adjust focus Typical production & repairs environment. General knowledge of clean and organized work areas and practices. High urgency and stress associated with customer deadlines. Some risk of exposure to electrical shock and commonly used chemical compounds such as epoxy, denatured alcohol and acetone. Willing and able to work extended hours when necessary. Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b , some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate's experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate's qualifications, consistent with applicable law. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR 8luDLO63Lw

Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields. Powered by JazzHR LSnhKQUZ4A