Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Security & Fire Lead Systems Specialist PM Johnson Controls helps create smarter, safer buildings through fire and security solutions that support people, property, and operations. In this role, you will lead assigned projects on site and help deliver reliable outcomes for customers through disciplined execution, clear communication, and strong financial management. You'll join a team that values safety, accountability, and professional service while working on meaningful projects from planning through closeout. Role Overview As the on-site leader for assigned fire / security projects, you will plan, execute, and complete work across hardware design, system programming, installation coordination, system and network commissioning, and closeout. You will balance customer satisfaction with project financial results, coordinate subcontractors and internal team members, and ensure work is completed safely, ethically, and in compliance with applicable codes and legal requirements. What you'll do Lead assigned fire / security projects from planning through closeout, ensuring scope, schedule, quality, and financial goals are met. Perform or delegate hardware design, system programming, installation coordination, commissioning, and project closeout tasks as needed. Manage project costs, billings, collections, profitability, and cash flow while maintaining a strong customer relationship. Actively pursue change orders and evaluate the impact of client bulletins, field directives, and scheduling changes on project scope. Coordinate communication with customers throughout all project phases and represent Johnson Controls professionally with contractors, consultants, and subcontractors. Provide work direction to subcontractors, technicians, designers, and administrators as required. Ensure warranty execution is completed properly at substantial completion and throughout the warranty period. Oversee material selection, ordering, budget, and delivery schedules for assigned projects. Complete project billings accurately and in a timely manner, and provide monthly forecasts of revenue, cost, and gross margin. Support site-specific owner / operator training and ensure documentation, manuals, and closeout materials are delivered. Attend job progress meetings as required and keep management informed of project status, risks, and changes. Ensure work performed complies with state, local, and Federal requirements, as well as safety standards and applicable fire and security codes. Perform other duties as assigned. How you'll do it Own outcomes with accountability, safety, and integrity by keeping project execution disciplined, ethical, and compliant from start to finish. Stay close to the work by understanding customer needs, site conditions, contractual scope, and the practical impact of field changes before making decisions. Improve every day by using clear problem-solving, timely change management, and accurate reporting to keep projects moving forward. Win as one team by coordinating subcontractors, technicians, designers, administrators, and management around the same project goals. Use established standards for installation hardware design and software programming, and provide detailed information so customers and subcontractors understand the design and operation. Validate complete system functionality by supporting loading, device verification, commissioning, and troubleshooting with subcontractors and other trades. Maintain accurate as-built, commissioning, and closeout documentation so project records remain complete and usable. Communicate both technical and business-related issues clearly, including progress, billing status, revenue forecasts, and warranty requirements. Build long-term working relationships by responding professionally, following through on commitments, and supporting a positive customer experience. Required Electronics certification from an accredited technical school, equivalent military training, or comparable technical background. 10 years of experience in the fire / security industry managing a portfolio of projects. Relevant hands-on experience in system design and commissioning of fire / security systems. Certification or classroom training and experience with fiber and networks. Working knowledge of Windows and Microsoft programs and databases. Ability to act independently and coordinate the work of others on a job site. Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts. Ability to explain technical information to non-technical people. Knowledge of project accounting, costing principles, and contracting. Preferred Experience managing costs, billings, collections, and monthly revenue and margin forecasts for project portfolios. Experience coaching or mentoring fire / security technicians and systems designers on the job. Experience delivering site-specific training and preparing project manuals or closeout packages. Why Join Us At Johnson Controls, you'll have the opportunity to lead important fire / security projects that help protect people and property while working with customers and teams who value quality, safety, and follow-through. If you bring the technical depth and project leadership needed for this role, we encourage you to apply. HIRING SALARY RANGE: $80-$115k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
10/25/2026
Full time
Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Security & Fire Lead Systems Specialist PM Johnson Controls helps create smarter, safer buildings through fire and security solutions that support people, property, and operations. In this role, you will lead assigned projects on site and help deliver reliable outcomes for customers through disciplined execution, clear communication, and strong financial management. You'll join a team that values safety, accountability, and professional service while working on meaningful projects from planning through closeout. Role Overview As the on-site leader for assigned fire / security projects, you will plan, execute, and complete work across hardware design, system programming, installation coordination, system and network commissioning, and closeout. You will balance customer satisfaction with project financial results, coordinate subcontractors and internal team members, and ensure work is completed safely, ethically, and in compliance with applicable codes and legal requirements. What you'll do Lead assigned fire / security projects from planning through closeout, ensuring scope, schedule, quality, and financial goals are met. Perform or delegate hardware design, system programming, installation coordination, commissioning, and project closeout tasks as needed. Manage project costs, billings, collections, profitability, and cash flow while maintaining a strong customer relationship. Actively pursue change orders and evaluate the impact of client bulletins, field directives, and scheduling changes on project scope. Coordinate communication with customers throughout all project phases and represent Johnson Controls professionally with contractors, consultants, and subcontractors. Provide work direction to subcontractors, technicians, designers, and administrators as required. Ensure warranty execution is completed properly at substantial completion and throughout the warranty period. Oversee material selection, ordering, budget, and delivery schedules for assigned projects. Complete project billings accurately and in a timely manner, and provide monthly forecasts of revenue, cost, and gross margin. Support site-specific owner / operator training and ensure documentation, manuals, and closeout materials are delivered. Attend job progress meetings as required and keep management informed of project status, risks, and changes. Ensure work performed complies with state, local, and Federal requirements, as well as safety standards and applicable fire and security codes. Perform other duties as assigned. How you'll do it Own outcomes with accountability, safety, and integrity by keeping project execution disciplined, ethical, and compliant from start to finish. Stay close to the work by understanding customer needs, site conditions, contractual scope, and the practical impact of field changes before making decisions. Improve every day by using clear problem-solving, timely change management, and accurate reporting to keep projects moving forward. Win as one team by coordinating subcontractors, technicians, designers, administrators, and management around the same project goals. Use established standards for installation hardware design and software programming, and provide detailed information so customers and subcontractors understand the design and operation. Validate complete system functionality by supporting loading, device verification, commissioning, and troubleshooting with subcontractors and other trades. Maintain accurate as-built, commissioning, and closeout documentation so project records remain complete and usable. Communicate both technical and business-related issues clearly, including progress, billing status, revenue forecasts, and warranty requirements. Build long-term working relationships by responding professionally, following through on commitments, and supporting a positive customer experience. Required Electronics certification from an accredited technical school, equivalent military training, or comparable technical background. 10 years of experience in the fire / security industry managing a portfolio of projects. Relevant hands-on experience in system design and commissioning of fire / security systems. Certification or classroom training and experience with fiber and networks. Working knowledge of Windows and Microsoft programs and databases. Ability to act independently and coordinate the work of others on a job site. Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts. Ability to explain technical information to non-technical people. Knowledge of project accounting, costing principles, and contracting. Preferred Experience managing costs, billings, collections, and monthly revenue and margin forecasts for project portfolios. Experience coaching or mentoring fire / security technicians and systems designers on the job. Experience delivering site-specific training and preparing project manuals or closeout packages. Why Join Us At Johnson Controls, you'll have the opportunity to lead important fire / security projects that help protect people and property while working with customers and teams who value quality, safety, and follow-through. If you bring the technical depth and project leadership needed for this role, we encourage you to apply. HIRING SALARY RANGE: $80-$115k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do Fire Alarm System Programming Employees engage in the Remote Programming of Fire Alarm Systems. How you will do it Contacting to Local Offices to get the files needed to build a complete Simplex Fire Alarm System Program. Work with the Design Team to get the .csv files and the latest submitted and approved drawings to build a complete Simplex Fire Alarm System Program. Read and interpret construction documents, including drawings, specifications, and contracts. Interpret and apply applicable NFPA standards to build a complete Fire Alarm System Program system based on the building type, construction type, hazard classification and architectural features. Work closely with the district contracting teams to understand the contract with the customer, the scheduling of the program process, and the delivery needs of the installation crew. Work with the Remote Programming Team in a Microsoft Teams Virtual Environment to share standard processes. Attend weekly Microsoft Teams meetings to discuss backlog and urgent projects. Upload completed projects to SharePoint and send those links to Local Offices to be downloaded to the Fire Alarm Panel. Be available when the program will be uploaded to help the Local Technician with any programming related issues. Promote the Team and develop working relationships with the Local Offices What we look for An Experienced Simplex Fire Alarm System Technician/Programmer. Required This is a Remote role. 10+ years Simplex Fire Alarm Technician/Programming Experience. Proficient in MS Office, Excel, and Simplex programmers. Proficient in interpreting and applying applicable NFPA standards, and in reading and interpreting construction documents. Preferred NICET Level II or III certification HIRING HOURLY RANGE: $38.75- 53.13 (Hourly rate to be determined by the location, education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
10/25/2026
Full time
Job Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do Fire Alarm System Programming Employees engage in the Remote Programming of Fire Alarm Systems. How you will do it Contacting to Local Offices to get the files needed to build a complete Simplex Fire Alarm System Program. Work with the Design Team to get the .csv files and the latest submitted and approved drawings to build a complete Simplex Fire Alarm System Program. Read and interpret construction documents, including drawings, specifications, and contracts. Interpret and apply applicable NFPA standards to build a complete Fire Alarm System Program system based on the building type, construction type, hazard classification and architectural features. Work closely with the district contracting teams to understand the contract with the customer, the scheduling of the program process, and the delivery needs of the installation crew. Work with the Remote Programming Team in a Microsoft Teams Virtual Environment to share standard processes. Attend weekly Microsoft Teams meetings to discuss backlog and urgent projects. Upload completed projects to SharePoint and send those links to Local Offices to be downloaded to the Fire Alarm Panel. Be available when the program will be uploaded to help the Local Technician with any programming related issues. Promote the Team and develop working relationships with the Local Offices What we look for An Experienced Simplex Fire Alarm System Technician/Programmer. Required This is a Remote role. 10+ years Simplex Fire Alarm Technician/Programming Experience. Proficient in MS Office, Excel, and Simplex programmers. Proficient in interpreting and applying applicable NFPA standards, and in reading and interpreting construction documents. Preferred NICET Level II or III certification HIRING HOURLY RANGE: $38.75- 53.13 (Hourly rate to be determined by the location, education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
10/25/2026
Full time
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
10/25/2026
Full time
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
10/25/2026
Full time
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
10/25/2026
Full time
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
10/25/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Data Center Engineering Operations Cluster Manager to serve as a technical leader within Amazon data centers. The position will help ensure the safety, security, availability, and reliability to meet or exceed defined service level agreements of data center operations. The Data Center Engineering Operations Cluster Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.9999% uptime. The Data Center Engineering Operations Cluster Manager will collaborate with peer leaders globally on continuous improvement efforts within the organization. This role leads the team that acts as Amazon's front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems that include switchgear, UPS units, PDUs, and busways. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Key job responsibilities - Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers - Manage the performance of 24x7 engineering technicians and facility Managers in all aspects of their career development - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion - Ensure staffing is maintained and grow with expansions - Be actively involved in ongoing construction activities - Coordinate daily with third party vendors ensuring adherence to contracted SLAs - Effectively and efficiently manage the operations budget and expenditures This position will be responsible for the oversight of multiple facilities within a single AWS Region. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of management experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience hiring, developing, and managing high-performing technical teams PREFERRED QUALIFICATIONS - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA - Experience owning the operation of a mission-critical team or product - Experience with large-scale technical operations or large-scale compute farms - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - 5+ years of work in data centers with an emphasis on building and equipment operation experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 153 500.00 USD annually
10/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Data Center Engineering Operations Cluster Manager to serve as a technical leader within Amazon data centers. The position will help ensure the safety, security, availability, and reliability to meet or exceed defined service level agreements of data center operations. The Data Center Engineering Operations Cluster Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.9999% uptime. The Data Center Engineering Operations Cluster Manager will collaborate with peer leaders globally on continuous improvement efforts within the organization. This role leads the team that acts as Amazon's front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems that include switchgear, UPS units, PDUs, and busways. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Key job responsibilities - Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers - Manage the performance of 24x7 engineering technicians and facility Managers in all aspects of their career development - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion - Ensure staffing is maintained and grow with expansions - Be actively involved in ongoing construction activities - Coordinate daily with third party vendors ensuring adherence to contracted SLAs - Effectively and efficiently manage the operations budget and expenditures This position will be responsible for the oversight of multiple facilities within a single AWS Region. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of management experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience hiring, developing, and managing high-performing technical teams PREFERRED QUALIFICATIONS - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA - Experience owning the operation of a mission-critical team or product - Experience with large-scale technical operations or large-scale compute farms - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - 5+ years of work in data centers with an emphasis on building and equipment operation experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 153 500.00 USD annually
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
10/24/2026
Full time
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Job Description Job Description Data Center Cable Technician - DOE We are currently hiring data center technicians with 1+ years of experience performing low voltage cable installation in data center/commercial environments. Candidates are encouraged to apply ASAP as we have an immediate need in New Albany, Ohio. Cable Technician Duties : Pulling and routing CAT 5, CAT 6, CAT6A, etc. cable in a new construction commercial environment overnight Terminating phone jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) Installing support structures (ladders, racks, j-hooks) Cable Technician Requirements : Recent experience performing low voltage / structured cabling installations in a commercial setting Familiarity with BICSI, EIA, TIA, or NEC Standards Rack and stack work, closet work, putting together server racks, patch panels Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a huge plus Ability to read and understand schematic and line diagrams Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation : Competitive starting pay depending on experience Get paid weekly! Option to enroll in Medical, Dental, Vision, and contribute to 401K Referral Bonuses of up to $250 for referrals that result in a placement - simply click "REFER" below to share with a friend! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Data Center Cable Technician - DOE We are currently hiring data center technicians with 1+ years of experience performing low voltage cable installation in data center/commercial environments. Candidates are encouraged to apply ASAP as we have an immediate need in New Albany, Ohio. Cable Technician Duties : Pulling and routing CAT 5, CAT 6, CAT6A, etc. cable in a new construction commercial environment overnight Terminating phone jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) Installing support structures (ladders, racks, j-hooks) Cable Technician Requirements : Recent experience performing low voltage / structured cabling installations in a commercial setting Familiarity with BICSI, EIA, TIA, or NEC Standards Rack and stack work, closet work, putting together server racks, patch panels Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a huge plus Ability to read and understand schematic and line diagrams Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation : Competitive starting pay depending on experience Get paid weekly! Option to enroll in Medical, Dental, Vision, and contribute to 401K Referral Bonuses of up to $250 for referrals that result in a placement - simply click "REFER" below to share with a friend! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/24/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
10/24/2026
Full time
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/24/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Data Center Cable Technician - DOE We are currently hiring data center technicians with 1+ years of experience performing low voltage cable installation in data center/commercial environments. Candidates are encouraged to apply ASAP as we have an immediate need in New Albany, Ohio. Cable Technician Duties : Pulling and routing CAT 5, CAT 6, CAT6A, etc. cable in a new construction commercial environment overnight Terminating phone jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) Installing support structures (ladders, racks, j-hooks) Cable Technician Requirements : Recent experience performing low voltage / structured cabling installations in a commercial setting Familiarity with BICSI, EIA, TIA, or NEC Standards Rack and stack work, closet work, putting together server racks, patch panels Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a huge plus Ability to read and understand schematic and line diagrams Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation : Competitive starting pay depending on experience Get paid weekly! Option to enroll in Medical, Dental, Vision, and contribute to 401K Referral Bonuses of up to $250 for referrals that result in a placement - simply click "REFER" below to share with a friend! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Data Center Cable Technician - DOE We are currently hiring data center technicians with 1+ years of experience performing low voltage cable installation in data center/commercial environments. Candidates are encouraged to apply ASAP as we have an immediate need in New Albany, Ohio. Cable Technician Duties : Pulling and routing CAT 5, CAT 6, CAT6A, etc. cable in a new construction commercial environment overnight Terminating phone jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) Installing support structures (ladders, racks, j-hooks) Cable Technician Requirements : Recent experience performing low voltage / structured cabling installations in a commercial setting Familiarity with BICSI, EIA, TIA, or NEC Standards Rack and stack work, closet work, putting together server racks, patch panels Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a huge plus Ability to read and understand schematic and line diagrams Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation : Competitive starting pay depending on experience Get paid weekly! Option to enroll in Medical, Dental, Vision, and contribute to 401K Referral Bonuses of up to $250 for referrals that result in a placement - simply click "REFER" below to share with a friend! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Job Title: Supervisor, Field Operations Reports To: Senior Manager. Field Services Department: Operations Engineering Revision Date: 10/16/2026 FLSA: Exempt Location: Columbus, OH (Remote) Level: M1 Company Overview: At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day. Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications - making it more resilient, scalable, intelligent, and accessible. If you're looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there's a place for you at Comtech Allerium. For more on Allerium, please go to . Purpose: Supervise, mentor and handle direct reporting of installation and maintenance technicians who install, assist with testing and maintain computer and network equipment at Public Safety Answering Points (PSAPs) and data centers around the State of Ohio. Responsibilities: Supervise, mentor and handle direct reporting of installation and maintenance technicians. Frequently review deliverables, scheduling and look to mitigate any issues or concerns that may have an impact on internal teams or the client. As needed, provide such mentoring as "leading by example" where you are on-site for significant milestones which may include being personally involved in the installation, testing or quality check of projects. Report functionally to the Comtech NG911 Program Manager. (PM) Serve as the PM's primary contact for installation and maintenance. Communicate often with the client, cross functional teams, and external providers. Maintain a reputation for responsiveness including emails, service requests, and other forms of communication. Show a customer focused attitude by building a rapport with local PSAP management, supervisors and staff through a combination of calls and on-site visits. First point of escalation for deployment, installation, break-fix and customer escalation activities during normal business hours. Frequent travel within the State of Ohio will be required. Any other appropriate duties as assigned by Field Services Manager. Requirements: 3-5 or more years of related experience, including supervisory experience. Computer systems / IP Network installation experience Education: Associate level in technical field (networking, IT, workstations), or the equivalent combination of education, technical certifications, training, or work experience. This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
10/24/2026
Full time
Job Description Job Description Job Title: Supervisor, Field Operations Reports To: Senior Manager. Field Services Department: Operations Engineering Revision Date: 10/16/2026 FLSA: Exempt Location: Columbus, OH (Remote) Level: M1 Company Overview: At Comtech Telecommunications Corp, in the Allerium business segment, every connection counts. With roughly 700 employees, we design, deploy, and operate the mission-critical communications infrastructure that public safety agencies and emergency responders depend on every minute of every day. Comtech Allerium is powering Next Generation 911 and carrier emergency services across North America. We are helping shape the future of emergency communications - making it more resilient, scalable, intelligent, and accessible. If you're looking for work that combines meaningful impact, complex challenges, and the opportunity to build technology people genuinely depend on, there's a place for you at Comtech Allerium. For more on Allerium, please go to . Purpose: Supervise, mentor and handle direct reporting of installation and maintenance technicians who install, assist with testing and maintain computer and network equipment at Public Safety Answering Points (PSAPs) and data centers around the State of Ohio. Responsibilities: Supervise, mentor and handle direct reporting of installation and maintenance technicians. Frequently review deliverables, scheduling and look to mitigate any issues or concerns that may have an impact on internal teams or the client. As needed, provide such mentoring as "leading by example" where you are on-site for significant milestones which may include being personally involved in the installation, testing or quality check of projects. Report functionally to the Comtech NG911 Program Manager. (PM) Serve as the PM's primary contact for installation and maintenance. Communicate often with the client, cross functional teams, and external providers. Maintain a reputation for responsiveness including emails, service requests, and other forms of communication. Show a customer focused attitude by building a rapport with local PSAP management, supervisors and staff through a combination of calls and on-site visits. First point of escalation for deployment, installation, break-fix and customer escalation activities during normal business hours. Frequent travel within the State of Ohio will be required. Any other appropriate duties as assigned by Field Services Manager. Requirements: 3-5 or more years of related experience, including supervisory experience. Computer systems / IP Network installation experience Education: Associate level in technical field (networking, IT, workstations), or the equivalent combination of education, technical certifications, training, or work experience. This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
GXO Logistics is seeking a Data Center Operations Supervisor to lead critical infrastructure supporting our transportation and warehousing solutions. In this role, you will oversee day-to-day data center operations, ensuring high availability, safety and security for servers, storage and network systems that power our global logistics platforms. You'll supervise a team of technicians, manage maintenance, monitoring and incident response, and partner closely with IT, transportation and warehouse leaders. Leveraging automation, analytics and best-practice processes, you'll drive continuous improvement, support new technology deployments and help shape the future of GXO's data-driven supply chain operations. GXO offers competitive pay, comprehensive benefits and clear pathways to grow your career. Responsibilities Supervise daily data center operations within GXO logistics facilities to ensure high availability and performance Coordinate maintenance, monitoring and incident response for servers, storage, and network equipment Implement and enforce safety, security and compliance standards across the data center Schedule and lead technicians, assign workloads and track KPIs for uptime and service quality Collaborate with transportation, warehousing and IT teams to support logistics applications and WMS/TMS platforms Review system alerts, performance dashboards and tickets, driving timely root-cause analysis and resolution Support deployment of automation, robotics and warehouse technology that depend on data center infrastructure Maintain documentation, SOPs, asset inventories and change management records Train and mentor staff on operational procedures, tools and best practices Contribute to capacity planning, disaster recovery testing and continuous improvement projects Required Skills Data center infrastructure management (power, cooling, racks, cabling) Server and storage administration Network monitoring and troubleshooting Incident, problem and change management ITIL-based operational processes Use of DCIM and system monitoring tools Disaster recovery and business continuity planning Technical team leadership and scheduling Root-cause analysis and performance tuning Documentation and SOP development
10/24/2026
Full time
GXO Logistics is seeking a Data Center Operations Supervisor to lead critical infrastructure supporting our transportation and warehousing solutions. In this role, you will oversee day-to-day data center operations, ensuring high availability, safety and security for servers, storage and network systems that power our global logistics platforms. You'll supervise a team of technicians, manage maintenance, monitoring and incident response, and partner closely with IT, transportation and warehouse leaders. Leveraging automation, analytics and best-practice processes, you'll drive continuous improvement, support new technology deployments and help shape the future of GXO's data-driven supply chain operations. GXO offers competitive pay, comprehensive benefits and clear pathways to grow your career. Responsibilities Supervise daily data center operations within GXO logistics facilities to ensure high availability and performance Coordinate maintenance, monitoring and incident response for servers, storage, and network equipment Implement and enforce safety, security and compliance standards across the data center Schedule and lead technicians, assign workloads and track KPIs for uptime and service quality Collaborate with transportation, warehousing and IT teams to support logistics applications and WMS/TMS platforms Review system alerts, performance dashboards and tickets, driving timely root-cause analysis and resolution Support deployment of automation, robotics and warehouse technology that depend on data center infrastructure Maintain documentation, SOPs, asset inventories and change management records Train and mentor staff on operational procedures, tools and best practices Contribute to capacity planning, disaster recovery testing and continuous improvement projects Required Skills Data center infrastructure management (power, cooling, racks, cabling) Server and storage administration Network monitoring and troubleshooting Incident, problem and change management ITIL-based operational processes Use of DCIM and system monitoring tools Disaster recovery and business continuity planning Technical team leadership and scheduling Root-cause analysis and performance tuning Documentation and SOP development
