Job Description Job Title: Datacenter Engineer Location: Englewood, CO 80112 Duration -6+ Months Shift: Rotational 12-hour shifts Only W2 with US citizens & Greencard holder Job Description: Shift Schedule: 12-hour shifts with a rotating 4-days-on/3-days-off and 3-days-on/4-days-off schedule. Key Responsibilities & Skills: 3-7 years of experience in Data Center Operations Hands-on experience with servers, storage, networking, racks, and hardware Expertise in Rack & Stack, cabling, decommissioning, and break-fix activities Knowledge of fiber/copper cabling, patch panels, and cross-connects Experience with iDRAC/iLO, console access, and server installations Familiarity with ServiceNow, monitoring tools, and SLA management Experience in capacity planning for rack space, power, and cooling Strong communication, troubleshooting, and team collaboration skills
10/25/2026
Full time
Job Description Job Title: Datacenter Engineer Location: Englewood, CO 80112 Duration -6+ Months Shift: Rotational 12-hour shifts Only W2 with US citizens & Greencard holder Job Description: Shift Schedule: 12-hour shifts with a rotating 4-days-on/3-days-off and 3-days-on/4-days-off schedule. Key Responsibilities & Skills: 3-7 years of experience in Data Center Operations Hands-on experience with servers, storage, networking, racks, and hardware Expertise in Rack & Stack, cabling, decommissioning, and break-fix activities Knowledge of fiber/copper cabling, patch panels, and cross-connects Experience with iDRAC/iLO, console access, and server installations Familiarity with ServiceNow, monitoring tools, and SLA management Experience in capacity planning for rack space, power, and cooling Strong communication, troubleshooting, and team collaboration skills
Job Description Job Description: Data Center Technician / Data Center Engineer Department: IT Infrastructure / Data Center Operations Experience: 3+ Years Grove Village, IL - Onsite Education: Associate Degree in Computer Science or a related discipline preferred Work Environment: Data Center Operations with 24/7 On-Call Support 1. Role Summary / Key Objectives We are seeking a skilled Data Center Technician / Data Center Engineer to support the continuous operation, availability, and performance of its data centers. The role is responsible for inventory and parts readiness, day-to-day support of server, network, and storage infrastructure, and hardware installation, replacement, troubleshooting , and maintenance . Responsibilities include chassis, module, and power supply replacements during incidents, project implementations, RMA returns, and scheduled maintenance activities. The successful candidate will ensure high-quality service delivery through timely incident response, effective troubleshooting, adherence to service-level agreements (SLAs), and participation in crisis management and infrastructure improvement initiatives. The role requires participation in a 24/7 on-call rotation to respond to high-impact incidents and critical infrastructure issues. 2. Key Responsibilities A. Data Center Operations and Infrastructure Installation Install, rack, and deploy physical IT infrastructure, including network, telecommunications, server, and storage equipment. Perform hardware installations in data center cabinets and ensure compliance with established standards. Develop a working understanding of our network and Storage Area Network (SAN) architecture to support successful infrastructure deployments. Participate in project implementation calls, deployment activities, releases, and scheduled maintenance. Ensure all changes follow established change management policies and procedures. Submit change requests, manage problem tickets, and coordinate repairs and maintenance schedules. Provide on-site support during incidents, Return Merchandise Authorization (RMA) activities, projects, and maintenance windows. Provide Tier II support for data center network, server, and storage infrastructure. Assist in voice and data network troubleshooting and problem determination. Perform basic operating system configuration required to hand over equipment for remote support. B. Cabling and Connectivity Management Install Ethernet and Gigabit Ethernet fiber-optic cabling for server and network infrastructure projects. Route, label, and organize copper and fiber-optic cables in accordance with data center cabling standards. Follow pre-prepared cabling request sheets, installation checklists, and vendor instructions. Coordinate and oversee cabling contractors during large-scale cabling projects. Validate connectivity and verify newly installed hardware before production acceptance. Maintain adequate inventory of fiber-optic and copper jumper cables to support timely installations. Troubleshoot defective cables and replace components as necessary. Diagnose fiber connectivity issues and perform repairs, including fiber sparing within trunks where required. C. Diagnosis, Repair, and Technical Support Troubleshoot and resolve physical infrastructure issues affecting servers, network devices, and storage systems. Replace faulty hardware components, including chassis, modules, power supplies, fans, and other replaceable parts. Provide remote-hands and on-site technical support for LAN and SAN troubleshooting, hardware installation, and break/fix activities. Deliver advanced physical hardware support for issues escalated by operations teams. Support the installation, maintenance, troubleshooting, and retirement of physical infrastructure. Coordinate with remote engineering and operations teams to resolve infrastructure incidents. Manage vendor involvement for hardware repairs, replacements, and maintenance activities. Maintain parts readiness and support RMA processing and equipment replacement workflows. D. Incident, Change, and Vendor Management Respond to infrastructure incidents and participate in crisis management activities. Coordinate repair schedules, maintenance windows, vendor visits, and hardware replacement activities. Arrange security clearances and site access for visitors and third-party vendors. Ensure compliance with change control processes, operational procedures, and service-level agreements. Provide planning and vendor oversight for server, network, and storage changes. Participate in a 24/7 on-call rotation to support critical infrastructure incidents. E. Documentation, Reporting, and Continuous Improvement Maintain accurate data center inventory, cabling records, and infrastructure documentation. Learn and use Data Center Infrastructure Management (DCIM) systems to document equipment and infrastructure changes. Prepare periodic performance reports for management review. Identify opportunities to improve operational efficiency, service quality, and infrastructure reliability. Maintain appropriate documentation for installations, repairs, incidents, and maintenance activities. Collaborate with internal teams, vendors, and stakeholders to ensure timely and effective service delivery. 3. Required Skills and Qualifications Technical Skills Minimum 3 years of relevant experience in data center operations, infrastructure support, or enterprise network management. Experience supporting enterprise-level server, network, and storage infrastructure. Understanding of Layer 2 and Layer 3 network architectures and protocols. Exposure to Storage Area Network (SAN) environments and Fibre Channel technology. Knowledge of data center hardware installation, maintenance, troubleshooting, and component replacement. Strong understanding of data center cabling principles, including Ethernet, copper, and fiber-optic cabling. Familiarity with network and infrastructure equipment from vendors such as Cisco, Juniper, F5, Riverbed, and Ariba, as applicable. Knowledge of packet capture and troubleshooting tools such as Wireshark and tcpdump. Basic understanding of Python programming. Basic hands-on experience with Linux and Windows operating systems is preferred. Familiarity with MS Office applications. Willingness to learn and use DCIM tools for infrastructure inventory and documentation. Operational and Soft Skills Strong troubleshooting, analytical, and problem-solving abilities. Excellent organizational and time-management skills. Effective verbal and written communication skills in English. Ability to collaborate with technical teams, management, contractors, and vendors. Ability to manage multiple priorities while meeting operational deadlines and SLAs. Willingness to participate in a 24/7 on-call rotation. Ability to lift equipment weighing up to 30 lbs. 4. Education and Experience Associate degree in Computer Science, Information Technology, or a related discipline preferred. At least 3 years of experience in data center operations, infrastructure network management, or a related technical role. Equivalent combinations of education and relevant work experience may be considered. 5. Preferred Certifications The following certifications are desirable but not mandatory: Cisco Certified Network Associate (CCNA) CompTIA A+ CompTIA Network+ 6. Language Requirements English: Ability to read, write, and speak effectively in a professional environment. 7. Key Success Criteria The successful candidate will demonstrate the ability to: Maintain reliable day-to-day data center operations. Install and replace server, network, and storage hardware efficiently. Troubleshoot physical connectivity and infrastructure issues. Follow change management, security, documentation, and cabling standards. Coordinate effectively with remote technical teams and third-party vendors. Respond promptly to incidents and meet established SLAs. Contribute to continuous improvement in data center service quality and reliability.
10/25/2026
Full time
Job Description Job Description: Data Center Technician / Data Center Engineer Department: IT Infrastructure / Data Center Operations Experience: 3+ Years Grove Village, IL - Onsite Education: Associate Degree in Computer Science or a related discipline preferred Work Environment: Data Center Operations with 24/7 On-Call Support 1. Role Summary / Key Objectives We are seeking a skilled Data Center Technician / Data Center Engineer to support the continuous operation, availability, and performance of its data centers. The role is responsible for inventory and parts readiness, day-to-day support of server, network, and storage infrastructure, and hardware installation, replacement, troubleshooting , and maintenance . Responsibilities include chassis, module, and power supply replacements during incidents, project implementations, RMA returns, and scheduled maintenance activities. The successful candidate will ensure high-quality service delivery through timely incident response, effective troubleshooting, adherence to service-level agreements (SLAs), and participation in crisis management and infrastructure improvement initiatives. The role requires participation in a 24/7 on-call rotation to respond to high-impact incidents and critical infrastructure issues. 2. Key Responsibilities A. Data Center Operations and Infrastructure Installation Install, rack, and deploy physical IT infrastructure, including network, telecommunications, server, and storage equipment. Perform hardware installations in data center cabinets and ensure compliance with established standards. Develop a working understanding of our network and Storage Area Network (SAN) architecture to support successful infrastructure deployments. Participate in project implementation calls, deployment activities, releases, and scheduled maintenance. Ensure all changes follow established change management policies and procedures. Submit change requests, manage problem tickets, and coordinate repairs and maintenance schedules. Provide on-site support during incidents, Return Merchandise Authorization (RMA) activities, projects, and maintenance windows. Provide Tier II support for data center network, server, and storage infrastructure. Assist in voice and data network troubleshooting and problem determination. Perform basic operating system configuration required to hand over equipment for remote support. B. Cabling and Connectivity Management Install Ethernet and Gigabit Ethernet fiber-optic cabling for server and network infrastructure projects. Route, label, and organize copper and fiber-optic cables in accordance with data center cabling standards. Follow pre-prepared cabling request sheets, installation checklists, and vendor instructions. Coordinate and oversee cabling contractors during large-scale cabling projects. Validate connectivity and verify newly installed hardware before production acceptance. Maintain adequate inventory of fiber-optic and copper jumper cables to support timely installations. Troubleshoot defective cables and replace components as necessary. Diagnose fiber connectivity issues and perform repairs, including fiber sparing within trunks where required. C. Diagnosis, Repair, and Technical Support Troubleshoot and resolve physical infrastructure issues affecting servers, network devices, and storage systems. Replace faulty hardware components, including chassis, modules, power supplies, fans, and other replaceable parts. Provide remote-hands and on-site technical support for LAN and SAN troubleshooting, hardware installation, and break/fix activities. Deliver advanced physical hardware support for issues escalated by operations teams. Support the installation, maintenance, troubleshooting, and retirement of physical infrastructure. Coordinate with remote engineering and operations teams to resolve infrastructure incidents. Manage vendor involvement for hardware repairs, replacements, and maintenance activities. Maintain parts readiness and support RMA processing and equipment replacement workflows. D. Incident, Change, and Vendor Management Respond to infrastructure incidents and participate in crisis management activities. Coordinate repair schedules, maintenance windows, vendor visits, and hardware replacement activities. Arrange security clearances and site access for visitors and third-party vendors. Ensure compliance with change control processes, operational procedures, and service-level agreements. Provide planning and vendor oversight for server, network, and storage changes. Participate in a 24/7 on-call rotation to support critical infrastructure incidents. E. Documentation, Reporting, and Continuous Improvement Maintain accurate data center inventory, cabling records, and infrastructure documentation. Learn and use Data Center Infrastructure Management (DCIM) systems to document equipment and infrastructure changes. Prepare periodic performance reports for management review. Identify opportunities to improve operational efficiency, service quality, and infrastructure reliability. Maintain appropriate documentation for installations, repairs, incidents, and maintenance activities. Collaborate with internal teams, vendors, and stakeholders to ensure timely and effective service delivery. 3. Required Skills and Qualifications Technical Skills Minimum 3 years of relevant experience in data center operations, infrastructure support, or enterprise network management. Experience supporting enterprise-level server, network, and storage infrastructure. Understanding of Layer 2 and Layer 3 network architectures and protocols. Exposure to Storage Area Network (SAN) environments and Fibre Channel technology. Knowledge of data center hardware installation, maintenance, troubleshooting, and component replacement. Strong understanding of data center cabling principles, including Ethernet, copper, and fiber-optic cabling. Familiarity with network and infrastructure equipment from vendors such as Cisco, Juniper, F5, Riverbed, and Ariba, as applicable. Knowledge of packet capture and troubleshooting tools such as Wireshark and tcpdump. Basic understanding of Python programming. Basic hands-on experience with Linux and Windows operating systems is preferred. Familiarity with MS Office applications. Willingness to learn and use DCIM tools for infrastructure inventory and documentation. Operational and Soft Skills Strong troubleshooting, analytical, and problem-solving abilities. Excellent organizational and time-management skills. Effective verbal and written communication skills in English. Ability to collaborate with technical teams, management, contractors, and vendors. Ability to manage multiple priorities while meeting operational deadlines and SLAs. Willingness to participate in a 24/7 on-call rotation. Ability to lift equipment weighing up to 30 lbs. 4. Education and Experience Associate degree in Computer Science, Information Technology, or a related discipline preferred. At least 3 years of experience in data center operations, infrastructure network management, or a related technical role. Equivalent combinations of education and relevant work experience may be considered. 5. Preferred Certifications The following certifications are desirable but not mandatory: Cisco Certified Network Associate (CCNA) CompTIA A+ CompTIA Network+ 6. Language Requirements English: Ability to read, write, and speak effectively in a professional environment. 7. Key Success Criteria The successful candidate will demonstrate the ability to: Maintain reliable day-to-day data center operations. Install and replace server, network, and storage hardware efficiently. Troubleshoot physical connectivity and infrastructure issues. Follow change management, security, documentation, and cabling standards. Coordinate effectively with remote technical teams and third-party vendors. Respond promptly to incidents and meet established SLAs. Contribute to continuous improvement in data center service quality and reliability.
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
10/25/2026
Full time
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
Job Description This role will work closely with the network team in daily operations and is responsible for level 3 incident and problem response, ensuring that SLAs are met, change management, patching, vulnerability management and day-to-day support of our Cisco technologies Responsibilities of the role include, but are not limited to: • Serve as lead for assigned voice network development and software implementation projects; evaluate and assess client needs; identify and recommend allocation of resources including staff, equipment and materials; set task priorities. • Troubleshooting & Optimization: Execute L2/L3 support and perform root cause analysis for voice issues, addressing packet loss, jitter, and latency. • Work with Howmet network engineers to configure Cisco integrated service routers and multi layered switches to support voice operations. • Migration of on-prem VOIP environment to CISCO Webex calling. • System Deployment: Design and configure Cisco Unified Communications Manager (CUCM), Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), and Session Border Controllers (CUBE / Client). • Call Routing & Dial Plans: Manage route patterns, translation rules, and calling search spaces to ensure reliable internal and external PSTN connectivity. • Create and maintain detailed documentation for voice solutions and deployments. This includes developing voice dial plans and documenting configurations and procedures. • Review, develop, and ensure compliance to standards for the voice network infrastructure system access, modification enhancement and replacement of system hardware and software. • Vendor Management: Coordinate with telecommunication carriers and third-party vendors for number porting and incident resolution. • Upgrades & Compliance: Oversee software patching, system backups, and firmware upgrades on Cisco voice gateways, phones, and servers. • Provide out of hours support, when required. Technical Qualifications • Core Technologies: CUCM, CER, CUC, UCCX (Cisco Unified Contact Center Express), and Expressway. • CISCO Webex Calling • Protocols: SIP (Session Initiation Protocol), H.323, MGCP, and RTP. • Networking: Strong understanding of IP routing, switching, and QoS (Quality of Service). Basic Qualifications: • Strong analytical, root-cause-analysis, and incident-resolution capabilities. • Capability to manage after-hours maintenance windows and support issues. • Clear communication and documentation skills for drafting technical network diagrams and Standard Operating Procedures (SOPs). Preferred Qualifications: • 5-7 years' experience • Certifications: Professional-level credentials, such as the Cisco Certified Network Professional (CCNP) Collaboration • Familiarity with ServiceNow ITSM solution and CMDB. • Working knowledge of ITIL. • Large project management experience and demonstrated understanding of project management processes, methodologies, and techniques. • Knowledge of enterprise data center and infrastructure environments. • Strong human relation skills and ability to interact with vendors (i.e. hosting providers), offshore resources, and other IT professionals in a global environment. • Experience with IT governance and change management. • Ability to drive to consensus as well as to absorb and present complex ideas in a succinct and accurate manner
10/25/2026
Full time
Job Description This role will work closely with the network team in daily operations and is responsible for level 3 incident and problem response, ensuring that SLAs are met, change management, patching, vulnerability management and day-to-day support of our Cisco technologies Responsibilities of the role include, but are not limited to: • Serve as lead for assigned voice network development and software implementation projects; evaluate and assess client needs; identify and recommend allocation of resources including staff, equipment and materials; set task priorities. • Troubleshooting & Optimization: Execute L2/L3 support and perform root cause analysis for voice issues, addressing packet loss, jitter, and latency. • Work with Howmet network engineers to configure Cisco integrated service routers and multi layered switches to support voice operations. • Migration of on-prem VOIP environment to CISCO Webex calling. • System Deployment: Design and configure Cisco Unified Communications Manager (CUCM), Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), and Session Border Controllers (CUBE / Client). • Call Routing & Dial Plans: Manage route patterns, translation rules, and calling search spaces to ensure reliable internal and external PSTN connectivity. • Create and maintain detailed documentation for voice solutions and deployments. This includes developing voice dial plans and documenting configurations and procedures. • Review, develop, and ensure compliance to standards for the voice network infrastructure system access, modification enhancement and replacement of system hardware and software. • Vendor Management: Coordinate with telecommunication carriers and third-party vendors for number porting and incident resolution. • Upgrades & Compliance: Oversee software patching, system backups, and firmware upgrades on Cisco voice gateways, phones, and servers. • Provide out of hours support, when required. Technical Qualifications • Core Technologies: CUCM, CER, CUC, UCCX (Cisco Unified Contact Center Express), and Expressway. • CISCO Webex Calling • Protocols: SIP (Session Initiation Protocol), H.323, MGCP, and RTP. • Networking: Strong understanding of IP routing, switching, and QoS (Quality of Service). Basic Qualifications: • Strong analytical, root-cause-analysis, and incident-resolution capabilities. • Capability to manage after-hours maintenance windows and support issues. • Clear communication and documentation skills for drafting technical network diagrams and Standard Operating Procedures (SOPs). Preferred Qualifications: • 5-7 years' experience • Certifications: Professional-level credentials, such as the Cisco Certified Network Professional (CCNP) Collaboration • Familiarity with ServiceNow ITSM solution and CMDB. • Working knowledge of ITIL. • Large project management experience and demonstrated understanding of project management processes, methodologies, and techniques. • Knowledge of enterprise data center and infrastructure environments. • Strong human relation skills and ability to interact with vendors (i.e. hosting providers), offshore resources, and other IT professionals in a global environment. • Experience with IT governance and change management. • Ability to drive to consensus as well as to absorb and present complex ideas in a succinct and accurate manner
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
10/25/2026
Full time
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
10/25/2026
Full time
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
RICEFW Technologies Inc
Rocky Mount, North Carolina
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
10/25/2026
Full time
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
10/25/2026
Full time
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
10/25/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Data Center Engineering Operations Cluster Manager to serve as a technical leader within Amazon data centers. The position will help ensure the safety, security, availability, and reliability to meet or exceed defined service level agreements of data center operations. The Data Center Engineering Operations Cluster Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.9999% uptime. The Data Center Engineering Operations Cluster Manager will collaborate with peer leaders globally on continuous improvement efforts within the organization. This role leads the team that acts as Amazon's front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems that include switchgear, UPS units, PDUs, and busways. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Key job responsibilities - Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers - Manage the performance of 24x7 engineering technicians and facility Managers in all aspects of their career development - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion - Ensure staffing is maintained and grow with expansions - Be actively involved in ongoing construction activities - Coordinate daily with third party vendors ensuring adherence to contracted SLAs - Effectively and efficiently manage the operations budget and expenditures This position will be responsible for the oversight of multiple facilities within a single AWS Region. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of management experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience hiring, developing, and managing high-performing technical teams PREFERRED QUALIFICATIONS - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA - Experience owning the operation of a mission-critical team or product - Experience with large-scale technical operations or large-scale compute farms - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - 5+ years of work in data centers with an emphasis on building and equipment operation experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 153 500.00 USD annually
10/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Data Center Engineering Operations Cluster Manager to serve as a technical leader within Amazon data centers. The position will help ensure the safety, security, availability, and reliability to meet or exceed defined service level agreements of data center operations. The Data Center Engineering Operations Cluster Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.9999% uptime. The Data Center Engineering Operations Cluster Manager will collaborate with peer leaders globally on continuous improvement efforts within the organization. This role leads the team that acts as Amazon's front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems that include switchgear, UPS units, PDUs, and busways. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Key job responsibilities - Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers - Manage the performance of 24x7 engineering technicians and facility Managers in all aspects of their career development - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion - Ensure staffing is maintained and grow with expansions - Be actively involved in ongoing construction activities - Coordinate daily with third party vendors ensuring adherence to contracted SLAs - Effectively and efficiently manage the operations budget and expenditures This position will be responsible for the oversight of multiple facilities within a single AWS Region. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of management experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience hiring, developing, and managing high-performing technical teams PREFERRED QUALIFICATIONS - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA - Experience owning the operation of a mission-critical team or product - Experience with large-scale technical operations or large-scale compute farms - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - 5+ years of work in data centers with an emphasis on building and equipment operation experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 153 500.00 USD annually
Job Description Job Description Position Summary The Field Staff Manager is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization. It is important that the Field Staff Manager builds strong relationships with families and maintains high family satisfaction. Duties and Responsibilities Scheduling Coordination Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines. Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary. Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start. Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and assigning multiple Behavior Technicians to clients as needed. Assist clients seeking center tours. Confirm schedules weekly with Behavior Technicians and families. Oversee Behavior Technicians and Operational Processes Monitor Behavior Technician attendance and professionalism, in consultation with the Area Operations Director (AOD), and implement measures to maintain high performance standards. Ensure smooth coordination of care for clients, including effective communication and collaboration with healthcare providers. Address and resolve issues related to paper document management, implementing efficient solutions to enhance accuracy and productivity. Ensure the Operations Workflow Runs Smoothly by Coordinating with Other Departments and Families Facilitate effective communication and handoff processes between the Onboarding and Intake Teams and the Operations Team for seamless transition and service initiation. Review and coordinate conversations regarding insurance changes for clients, changes in case status, and ensure timely confirmation of authorizations. Develop strategies and initiatives to improve client and Behavior Technician retention rates. Ensure ongoing engagement with clients, including before the start of services and/or while they are on hold, addressing their needs and concerns, and maintaining a high level of customer satisfaction. Maintain Compliance Regulations Ensure compliance with the dormant policy, manage offboarding processes for team members, and oversee the collection of iPads from departing team members. Oversee Financial Processes Oversee payroll and billing processes, ensuring accuracy, timeliness, and compliance with relevant regulations. Provide administrative triage and one-call resolution for authorization and coordination of benefits (COB) issues, resolving them promptly and accurately. Rate $50,000 - $60,000, plus bonus potential for 75k total compensation QualificationsEducation High school diploma or equivalent, required Bachelor's degree in a relevant field or equivalent work experience, preferred Work Experience 1 - 3 years of experience in operations management or sales, prior management of a team preferred. Equipment and Technology Requirements Working knowledge of laptop/desktop PC Proficiency in Microsoft Suite (Word, Excel) Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet) Other Competency Requirements Ability to follow written instructions Ability to use computers and computer/software programs Ability to communicate expressively and receptively Knowledge and Skills Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and multitasking abilities. In-depth knowledge of credentialing processes, HR practices, and compliance requirements. Proven experience in managing budgets and financial performance. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency in using technology platforms and systems for operational management. Knowledge of accreditation standards and privacy regulations. Ability to adapt to a fast-paced and changing work environment. Availability for occasional travel as required. Working Conditions Centria's office hours are Monday through Friday from 8:30 AM - 6:00 PM. Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives. Physical Demands While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
10/24/2026
Full time
Job Description Job Description Position Summary The Field Staff Manager is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization. It is important that the Field Staff Manager builds strong relationships with families and maintains high family satisfaction. Duties and Responsibilities Scheduling Coordination Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines. Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary. Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start. Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and assigning multiple Behavior Technicians to clients as needed. Assist clients seeking center tours. Confirm schedules weekly with Behavior Technicians and families. Oversee Behavior Technicians and Operational Processes Monitor Behavior Technician attendance and professionalism, in consultation with the Area Operations Director (AOD), and implement measures to maintain high performance standards. Ensure smooth coordination of care for clients, including effective communication and collaboration with healthcare providers. Address and resolve issues related to paper document management, implementing efficient solutions to enhance accuracy and productivity. Ensure the Operations Workflow Runs Smoothly by Coordinating with Other Departments and Families Facilitate effective communication and handoff processes between the Onboarding and Intake Teams and the Operations Team for seamless transition and service initiation. Review and coordinate conversations regarding insurance changes for clients, changes in case status, and ensure timely confirmation of authorizations. Develop strategies and initiatives to improve client and Behavior Technician retention rates. Ensure ongoing engagement with clients, including before the start of services and/or while they are on hold, addressing their needs and concerns, and maintaining a high level of customer satisfaction. Maintain Compliance Regulations Ensure compliance with the dormant policy, manage offboarding processes for team members, and oversee the collection of iPads from departing team members. Oversee Financial Processes Oversee payroll and billing processes, ensuring accuracy, timeliness, and compliance with relevant regulations. Provide administrative triage and one-call resolution for authorization and coordination of benefits (COB) issues, resolving them promptly and accurately. Rate $50,000 - $60,000, plus bonus potential for 75k total compensation QualificationsEducation High school diploma or equivalent, required Bachelor's degree in a relevant field or equivalent work experience, preferred Work Experience 1 - 3 years of experience in operations management or sales, prior management of a team preferred. Equipment and Technology Requirements Working knowledge of laptop/desktop PC Proficiency in Microsoft Suite (Word, Excel) Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet) Other Competency Requirements Ability to follow written instructions Ability to use computers and computer/software programs Ability to communicate expressively and receptively Knowledge and Skills Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and multitasking abilities. In-depth knowledge of credentialing processes, HR practices, and compliance requirements. Proven experience in managing budgets and financial performance. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency in using technology platforms and systems for operational management. Knowledge of accreditation standards and privacy regulations. Ability to adapt to a fast-paced and changing work environment. Availability for occasional travel as required. Working Conditions Centria's office hours are Monday through Friday from 8:30 AM - 6:00 PM. Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives. Physical Demands While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
Job Description Job Description Position Summary The Field Staff Manager is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization. It is important that the Field Staff Manager builds strong relationships with families and maintains high family satisfaction. Duties and Responsibilities Scheduling Coordination Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines. Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary. Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start. Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and assigning multiple Behavior Technicians to clients as needed. Assist clients seeking center tours. Confirm schedules weekly with Behavior Technicians and families. Oversee Behavior Technicians and Operational Processes Monitor Behavior Technician attendance and professionalism, in consultation with the Area Operations Director (AOD), and implement measures to maintain high performance standards. Ensure smooth coordination of care for clients, including effective communication and collaboration with healthcare providers. Address and resolve issues related to paper document management, implementing efficient solutions to enhance accuracy and productivity. Ensure the Operations Workflow Runs Smoothly by Coordinating with Other Departments and Families Facilitate effective communication and handoff processes between the Onboarding and Intake Teams and the Operations Team for seamless transition and service initiation. Review and coordinate conversations regarding insurance changes for clients, changes in case status, and ensure timely confirmation of authorizations. Develop strategies and initiatives to improve client and Behavior Technician retention rates. Ensure ongoing engagement with clients, including before the start of services and/or while they are on hold, addressing their needs and concerns, and maintaining a high level of customer satisfaction. Maintain Compliance Regulations Ensure compliance with the dormant policy, manage offboarding processes for team members, and oversee the collection of iPads from departing team members. Oversee Financial Processes Oversee payroll and billing processes, ensuring accuracy, timeliness, and compliance with relevant regulations. Provide administrative triage and one-call resolution for authorization and coordination of benefits (COB) issues, resolving them promptly and accurately. Rate $50,000 - $60,000, plus bonus potential for 75k total compensation QualificationsEducation High school diploma or equivalent, required Bachelor's degree in a relevant field or equivalent work experience, preferred Work Experience 1 - 3 years of experience in operations management or sales, prior management of a team preferred. Equipment and Technology Requirements Working knowledge of laptop/desktop PC Proficiency in Microsoft Suite (Word, Excel) Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet) Other Competency Requirements Ability to follow written instructions Ability to use computers and computer/software programs Ability to communicate expressively and receptively Knowledge and Skills Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and multitasking abilities. In-depth knowledge of credentialing processes, HR practices, and compliance requirements. Proven experience in managing budgets and financial performance. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency in using technology platforms and systems for operational management. Knowledge of accreditation standards and privacy regulations. Ability to adapt to a fast-paced and changing work environment. Availability for occasional travel as required. Working Conditions Centria's office hours are Monday through Friday from 8:30 AM - 6:00 PM. Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives. Physical Demands While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
10/24/2026
Full time
Job Description Job Description Position Summary The Field Staff Manager is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Field Staff Manager will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization. It is important that the Field Staff Manager builds strong relationships with families and maintains high family satisfaction. Duties and Responsibilities Scheduling Coordination Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines. Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary. Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start. Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and assigning multiple Behavior Technicians to clients as needed. Assist clients seeking center tours. Confirm schedules weekly with Behavior Technicians and families. Oversee Behavior Technicians and Operational Processes Monitor Behavior Technician attendance and professionalism, in consultation with the Area Operations Director (AOD), and implement measures to maintain high performance standards. Ensure smooth coordination of care for clients, including effective communication and collaboration with healthcare providers. Address and resolve issues related to paper document management, implementing efficient solutions to enhance accuracy and productivity. Ensure the Operations Workflow Runs Smoothly by Coordinating with Other Departments and Families Facilitate effective communication and handoff processes between the Onboarding and Intake Teams and the Operations Team for seamless transition and service initiation. Review and coordinate conversations regarding insurance changes for clients, changes in case status, and ensure timely confirmation of authorizations. Develop strategies and initiatives to improve client and Behavior Technician retention rates. Ensure ongoing engagement with clients, including before the start of services and/or while they are on hold, addressing their needs and concerns, and maintaining a high level of customer satisfaction. Maintain Compliance Regulations Ensure compliance with the dormant policy, manage offboarding processes for team members, and oversee the collection of iPads from departing team members. Oversee Financial Processes Oversee payroll and billing processes, ensuring accuracy, timeliness, and compliance with relevant regulations. Provide administrative triage and one-call resolution for authorization and coordination of benefits (COB) issues, resolving them promptly and accurately. Rate $50,000 - $60,000, plus bonus potential for 75k total compensation QualificationsEducation High school diploma or equivalent, required Bachelor's degree in a relevant field or equivalent work experience, preferred Work Experience 1 - 3 years of experience in operations management or sales, prior management of a team preferred. Equipment and Technology Requirements Working knowledge of laptop/desktop PC Proficiency in Microsoft Suite (Word, Excel) Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet) Other Competency Requirements Ability to follow written instructions Ability to use computers and computer/software programs Ability to communicate expressively and receptively Knowledge and Skills Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and multitasking abilities. In-depth knowledge of credentialing processes, HR practices, and compliance requirements. Proven experience in managing budgets and financial performance. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency in using technology platforms and systems for operational management. Knowledge of accreditation standards and privacy regulations. Ability to adapt to a fast-paced and changing work environment. Availability for occasional travel as required. Working Conditions Centria's office hours are Monday through Friday from 8:30 AM - 6:00 PM. Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives. Physical Demands While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
Job Description Job Description Full- Time/ Non- Exempt Position Starting Wage: $24.64-$28.07 Onsite Job Summary The GIS Technician supports Ozaukee County's Geographic Information Systems (GIS) and Land Information Program through parcel mapping, Next Generation 911 (NG911) data maintenance, quality control, and mapping services for County departments, municipalities, and the public. Working under the direction of the GIS Manager / Land Information Officer, this position uses ArcGIS Pro efficiently to maintain accurate geospatial data and complete daily GIS production work. The position assists with technical data preparation and validation; the GIS Manager / Land Information Officer establishes priorities, standards, and program requirements. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned. 40% Parcel Maintenance and Data Quality Use ArcGIS Pro to maintain parcel geometry and attributes, including parcel splits, combinations, and boundary updates based on recorded documents and approved County procedures. Perform quality assurance and quality control (QA/QC), including topology and attribute checks; identify gaps, overlaps, and inconsistencies and document corrections. Interpret deeds, legal descriptions, plats, and other land records for parcel updates. Coordinate discrepancies with land records staff and refer ambiguous descriptions or boundary issues to the GIS Manager. Maintain other foundational GIS layers; convert and validate incoming data, document sources and edits, and use ArcGIS Parcel Fabric where implemented. 15% Mapping and Application Support Create maps, reports, and GIS products using ArcGIS Pro for County departments, municipalities, and external stakeholders. Perform spatial queries, geoprocessing, and routine analysis to support departmental requests. Prepare accurate data extracts and map layouts for internal use and public distribution under established procedures. Generate clear visualizations and data outputs to support decision-making. Provide limited support for existing ArcGIS Online maps, applications, and public data under the GIS Manager's direction. Training in County web GIS workflows will be provided. 20% NG911 and Core Dataset Support Maintain NG911 address points, road centerlines, address ranges, road names, and emergency service boundaries using established County procedures and applicable state data standards. Coordinate address and road updates with municipalities and emergency services staff; assist in reconciling GIS data with Master Street Address Guide (MSAG) and Automatic Location Identification (ALI) records where applicable. Run validation checks, correct assigned errors, and assist with edge matching roads and boundaries with neighboring jurisdictions. Document unresolved issues for the GIS Manager. Prepare and validate NG911 datasets for state submission under the GIS Manager's oversight and coordinate timely updates to support emergency response operations. 15% Customer & Department Support Respond to GIS data and mapping requests from County departments, municipalities, and the public. Provide technical assistance and guidance to GIS users. Coordinate with internal and external partners to obtain and share data. Support departments with GIS-related applications and data usage. 10% Administrative & Program Support Assist the GIS Manager with Land Information Program activities and reporting. Support data preparation and submission for state and regional requirements. Maintain documentation, records, and data inventories. Participate in meetings, training, and professional development activities. Supervision Exercised This position does not supervise staff but may assist in training interns or providing guidance to GIS users. Minimum Education Qualifications Education and/or Experience Requirements: Associate's degree or technical diploma in GIS, Geography, or a closely related field, or an equivalent combination of education, training, and practical GIS experience. At least two years of practical GIS experience involving geospatial data editing, quality control, and map production. Relevant internships or substantial applied GIS project experience may be considered toward this requirement. Demonstrated proficiency using ArcGIS Pro efficiently for routine editing, attribute maintenance, queries, geoprocessing, and map production is required. Preferred Qualifications: Bachelor's degree in GIS, or a closely related field with substantial GIS coursework, preferred. Experience with parcel mapping and land records or NG911 addressing data is preferred; experience in both areas is desirable. GIS-related certification is preferred but not required. Licenses and Other Requirements: Valid Wisconsin Driver's License. Minimum Knowledge, Skills, and Abilities Qualifications In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential. Working knowledge of GIS principles, mapping, and geospatial data management. Proficiency with ArcGIS Pro editing tools, geodatabases, attribute tables, spatial queries, geoprocessing, and map layouts. Prior ArcGIS Online or web application development experience is not required. Working knowledge of coordinate systems, data formats, data conversion, topology, and QA/QC processes. Ability to interpret parcel maps, legal descriptions, and recorded land documents and apply established procedures for parcel and addressing data maintenance. Strong attention to detail and accuracy. Ability to manage multiple tasks and meet deadlines. Strong communication and customer service skills. Ability to work independently and as part of a team. In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Prolonged periods of sitting and working at a computer. Frequent use of keyboard and mouse. Occasional lifting of materials up to 25 pounds. Work Environment Full-time, onsite position in a primarily indoor office environment. Occasional travel for meetings, training, or coordination with municipalities and agencies. Interaction with County staff, external partners, and the public. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Applicants who need accommodation during the application or hiring process should contact: ADA Coordinator, Human Resources Department Phone: Email: Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Powered by JazzHR AsDIPjUbYN
10/24/2026
Full time
Job Description Job Description Full- Time/ Non- Exempt Position Starting Wage: $24.64-$28.07 Onsite Job Summary The GIS Technician supports Ozaukee County's Geographic Information Systems (GIS) and Land Information Program through parcel mapping, Next Generation 911 (NG911) data maintenance, quality control, and mapping services for County departments, municipalities, and the public. Working under the direction of the GIS Manager / Land Information Officer, this position uses ArcGIS Pro efficiently to maintain accurate geospatial data and complete daily GIS production work. The position assists with technical data preparation and validation; the GIS Manager / Land Information Officer establishes priorities, standards, and program requirements. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned. 40% Parcel Maintenance and Data Quality Use ArcGIS Pro to maintain parcel geometry and attributes, including parcel splits, combinations, and boundary updates based on recorded documents and approved County procedures. Perform quality assurance and quality control (QA/QC), including topology and attribute checks; identify gaps, overlaps, and inconsistencies and document corrections. Interpret deeds, legal descriptions, plats, and other land records for parcel updates. Coordinate discrepancies with land records staff and refer ambiguous descriptions or boundary issues to the GIS Manager. Maintain other foundational GIS layers; convert and validate incoming data, document sources and edits, and use ArcGIS Parcel Fabric where implemented. 15% Mapping and Application Support Create maps, reports, and GIS products using ArcGIS Pro for County departments, municipalities, and external stakeholders. Perform spatial queries, geoprocessing, and routine analysis to support departmental requests. Prepare accurate data extracts and map layouts for internal use and public distribution under established procedures. Generate clear visualizations and data outputs to support decision-making. Provide limited support for existing ArcGIS Online maps, applications, and public data under the GIS Manager's direction. Training in County web GIS workflows will be provided. 20% NG911 and Core Dataset Support Maintain NG911 address points, road centerlines, address ranges, road names, and emergency service boundaries using established County procedures and applicable state data standards. Coordinate address and road updates with municipalities and emergency services staff; assist in reconciling GIS data with Master Street Address Guide (MSAG) and Automatic Location Identification (ALI) records where applicable. Run validation checks, correct assigned errors, and assist with edge matching roads and boundaries with neighboring jurisdictions. Document unresolved issues for the GIS Manager. Prepare and validate NG911 datasets for state submission under the GIS Manager's oversight and coordinate timely updates to support emergency response operations. 15% Customer & Department Support Respond to GIS data and mapping requests from County departments, municipalities, and the public. Provide technical assistance and guidance to GIS users. Coordinate with internal and external partners to obtain and share data. Support departments with GIS-related applications and data usage. 10% Administrative & Program Support Assist the GIS Manager with Land Information Program activities and reporting. Support data preparation and submission for state and regional requirements. Maintain documentation, records, and data inventories. Participate in meetings, training, and professional development activities. Supervision Exercised This position does not supervise staff but may assist in training interns or providing guidance to GIS users. Minimum Education Qualifications Education and/or Experience Requirements: Associate's degree or technical diploma in GIS, Geography, or a closely related field, or an equivalent combination of education, training, and practical GIS experience. At least two years of practical GIS experience involving geospatial data editing, quality control, and map production. Relevant internships or substantial applied GIS project experience may be considered toward this requirement. Demonstrated proficiency using ArcGIS Pro efficiently for routine editing, attribute maintenance, queries, geoprocessing, and map production is required. Preferred Qualifications: Bachelor's degree in GIS, or a closely related field with substantial GIS coursework, preferred. Experience with parcel mapping and land records or NG911 addressing data is preferred; experience in both areas is desirable. GIS-related certification is preferred but not required. Licenses and Other Requirements: Valid Wisconsin Driver's License. Minimum Knowledge, Skills, and Abilities Qualifications In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential. Working knowledge of GIS principles, mapping, and geospatial data management. Proficiency with ArcGIS Pro editing tools, geodatabases, attribute tables, spatial queries, geoprocessing, and map layouts. Prior ArcGIS Online or web application development experience is not required. Working knowledge of coordinate systems, data formats, data conversion, topology, and QA/QC processes. Ability to interpret parcel maps, legal descriptions, and recorded land documents and apply established procedures for parcel and addressing data maintenance. Strong attention to detail and accuracy. Ability to manage multiple tasks and meet deadlines. Strong communication and customer service skills. Ability to work independently and as part of a team. In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Prolonged periods of sitting and working at a computer. Frequent use of keyboard and mouse. Occasional lifting of materials up to 25 pounds. Work Environment Full-time, onsite position in a primarily indoor office environment. Occasional travel for meetings, training, or coordination with municipalities and agencies. Interaction with County staff, external partners, and the public. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Applicants who need accommodation during the application or hiring process should contact: ADA Coordinator, Human Resources Department Phone: Email: Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Powered by JazzHR AsDIPjUbYN
Job Description Job Description Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at . At Avery Dennison, some of the great benefits we provide are: Health & Wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and Paid holidays Job Description Avery Dennison is seeking an R&D Technician to join our Reflective Solutions business in North America. In this role, you will play a vital part in a fast-growing team dedicated to manufacturing innovative, life-saving reflective solutions that make global roadways safer. We pride ourselves on a values-based culture centered on safety, teamwork, respect, and mutual support. Working alongside experienced electroforming, optics and laser engineers, you will lead electroforming operations and support optical and laser tooling developments. You will learn to perform optical measurements to drive tooling scale-up, development, and continuous improvement across R&D projects. Based at our Niles, IL facility, you will report directly to the Electroplating Manager. The ideal candidate possesses a strong hands-on aptitude, technical problem-solving skills, creativity, and keen attention to detail. Shift: 1st Shift, 7:00 AM - 3:30 PM Starting Hiring Rate: $24.24/hr Responsibilities: Maintain R&D electroforming tanks, including but not limited to chemical maintenance, anode adds, anode basket maintenance, filter changes, etc. to ensure process stability and repeatability. Perform plating bath analysis and stress measurements to maintain high product quality. Prepare, clean, and inspect optical parts/substrates prior to electroforming. Set up, operate, and monitor electroforming processes. Identify, report, and troubleshoot routine issues in electroplating workflows. Separate, clean, and thoroughly inspect finished parts following electroforming. Collect and document accurate test data using calibrated analytical equipment, including thickness gauges, spot photometers, and other optical measurement devices. Collaborate with the R&D team to deliver high-quality optical parts within established project timelines. Work collaboratively with cross-functional R&D engineers, technicians, and team members. Assist with operational tasks in the tooling production group and broader R&D department as needed. Safety: Adhere strictly to all Avery Dennison health, safety, and environmental policies, protocols, and standards. Maintain excellent housekeeping habits to ensure a clean, organized, and safe work area. Actively participate in all mandatory safety training sessions. Qualifications High school diploma or equivalent required; an associate degree or technical certificate in chemistry, chemical engineering, or a related technical field is strongly preferred. 2-3 years of hands-on experience in nickel electroforming or electroplating preferred. Proven practical experience in substrate preparation, cleaning, and surface treatment processes. Strong attention to detail and high standards for product quality. Experience with anodizing, physical vapor deposition (PVD), e-coating, electropolishing, or related surface finishing technology is a plus. Basic knowledge of chemistry and mathematics Proficiency with digital tools, including Google Workspace and Microsoft Excel. Excellent written and verbal communication skills. High reliability with demonstrated punctuality and commitment to deadlines. Strong interpersonal skills and the ability to collaborate effectively in a team-oriented environment. Ability to safely lift up to 50 lbs. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations.
10/24/2026
Full time
Job Description Job Description Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at . At Avery Dennison, some of the great benefits we provide are: Health & Wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and Paid holidays Job Description Avery Dennison is seeking an R&D Technician to join our Reflective Solutions business in North America. In this role, you will play a vital part in a fast-growing team dedicated to manufacturing innovative, life-saving reflective solutions that make global roadways safer. We pride ourselves on a values-based culture centered on safety, teamwork, respect, and mutual support. Working alongside experienced electroforming, optics and laser engineers, you will lead electroforming operations and support optical and laser tooling developments. You will learn to perform optical measurements to drive tooling scale-up, development, and continuous improvement across R&D projects. Based at our Niles, IL facility, you will report directly to the Electroplating Manager. The ideal candidate possesses a strong hands-on aptitude, technical problem-solving skills, creativity, and keen attention to detail. Shift: 1st Shift, 7:00 AM - 3:30 PM Starting Hiring Rate: $24.24/hr Responsibilities: Maintain R&D electroforming tanks, including but not limited to chemical maintenance, anode adds, anode basket maintenance, filter changes, etc. to ensure process stability and repeatability. Perform plating bath analysis and stress measurements to maintain high product quality. Prepare, clean, and inspect optical parts/substrates prior to electroforming. Set up, operate, and monitor electroforming processes. Identify, report, and troubleshoot routine issues in electroplating workflows. Separate, clean, and thoroughly inspect finished parts following electroforming. Collect and document accurate test data using calibrated analytical equipment, including thickness gauges, spot photometers, and other optical measurement devices. Collaborate with the R&D team to deliver high-quality optical parts within established project timelines. Work collaboratively with cross-functional R&D engineers, technicians, and team members. Assist with operational tasks in the tooling production group and broader R&D department as needed. Safety: Adhere strictly to all Avery Dennison health, safety, and environmental policies, protocols, and standards. Maintain excellent housekeeping habits to ensure a clean, organized, and safe work area. Actively participate in all mandatory safety training sessions. Qualifications High school diploma or equivalent required; an associate degree or technical certificate in chemistry, chemical engineering, or a related technical field is strongly preferred. 2-3 years of hands-on experience in nickel electroforming or electroplating preferred. Proven practical experience in substrate preparation, cleaning, and surface treatment processes. Strong attention to detail and high standards for product quality. Experience with anodizing, physical vapor deposition (PVD), e-coating, electropolishing, or related surface finishing technology is a plus. Basic knowledge of chemistry and mathematics Proficiency with digital tools, including Google Workspace and Microsoft Excel. Excellent written and verbal communication skills. High reliability with demonstrated punctuality and commitment to deadlines. Strong interpersonal skills and the ability to collaborate effectively in a team-oriented environment. Ability to safely lift up to 50 lbs. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations.
Job Description Job Description R&D Technician Interested in getting in at the ground floor of a new, disruptive company attacking an important multi-billion-dollar problem? As AI, cloud computing, streaming, and IoT applications rapidly expand, data centers are facing unprecedented thermal and power challenges. Accelsius is developing revolutionary direct-to-chip, 2-phase cooling technologies that enable next-generation performance, sustainability, and scalability for Server OEMs, Data Centers, and Edge Computing Operators. Accelsius is looking for a R&D technician to support the design, development and testing of new cooling products and technologies. This position will report directly to the Principal Engineer and the right candidate will be a curious, self-starter, with a great aptitude for electro-mechanical and fluid system problem solving. Role Responsibilities: Assemble, configure, troubleshoot, and maintain lab test setups. Wiring of instrumentation, heaters, power supplies, sensors, etc. Plumbing, filling/discharging, troubleshooting of custom refrigeration systems. Support hardware prototyping, validation testing, and engineering experiments. Assist engineers with experimental setup, data collection, documentation, and troubleshooting activities. Support fabrication, welding, brazing, soldering, and mechanical integration activities as needed. Identify opportunities to improve lab processes, test methodologies, and operational efficiency. Qualifications: Associate's or Bachelor's degree in a technical field preferred, but equivalent practical experience will also be considered. Hands-on experience with hardware assembly, testing, and troubleshooting. Experience using common lab tools, hand tools, and test equipment. Experience with brazing, soldering, or related mechanical assembly techniques preferred. Familiarity with thermal systems, fluid circulation systems, electronics troubleshooting, or instrumentation preferred. HVAC background is highly preferred. Solid modeling and electrical skills are preferred. Additional Qualifications Strong attention to detail and organizational skills. Ability to work independently while collaborating effectively across engineering teams. Comfortable operating in a fast-paced startup environment with evolving priorities. Positive attitude, curious personality, enjoys a variety of work and creating new things. Previous startup, hardware development, or R&D lab experience is a plus. Physical & Work Environment Requirements Ability to lift and move equipment up to 40 pounds. Ability to stand, bend, and work in a lab environment for extended periods. Comfortable working around mechanical, electrical, and fluid-based systems while following lab safety procedures. Accelsius offers a competitive salary with equity, a full range of benefits including medical and dental, 401K, and flexible PTO. The position is based in Austin, Texas. This position includes the responsibilities outlined above and may also encompass additional duties as assigned to meet business and compliance needs. Accelsius does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. Accelsius encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.
10/24/2026
Full time
Job Description Job Description R&D Technician Interested in getting in at the ground floor of a new, disruptive company attacking an important multi-billion-dollar problem? As AI, cloud computing, streaming, and IoT applications rapidly expand, data centers are facing unprecedented thermal and power challenges. Accelsius is developing revolutionary direct-to-chip, 2-phase cooling technologies that enable next-generation performance, sustainability, and scalability for Server OEMs, Data Centers, and Edge Computing Operators. Accelsius is looking for a R&D technician to support the design, development and testing of new cooling products and technologies. This position will report directly to the Principal Engineer and the right candidate will be a curious, self-starter, with a great aptitude for electro-mechanical and fluid system problem solving. Role Responsibilities: Assemble, configure, troubleshoot, and maintain lab test setups. Wiring of instrumentation, heaters, power supplies, sensors, etc. Plumbing, filling/discharging, troubleshooting of custom refrigeration systems. Support hardware prototyping, validation testing, and engineering experiments. Assist engineers with experimental setup, data collection, documentation, and troubleshooting activities. Support fabrication, welding, brazing, soldering, and mechanical integration activities as needed. Identify opportunities to improve lab processes, test methodologies, and operational efficiency. Qualifications: Associate's or Bachelor's degree in a technical field preferred, but equivalent practical experience will also be considered. Hands-on experience with hardware assembly, testing, and troubleshooting. Experience using common lab tools, hand tools, and test equipment. Experience with brazing, soldering, or related mechanical assembly techniques preferred. Familiarity with thermal systems, fluid circulation systems, electronics troubleshooting, or instrumentation preferred. HVAC background is highly preferred. Solid modeling and electrical skills are preferred. Additional Qualifications Strong attention to detail and organizational skills. Ability to work independently while collaborating effectively across engineering teams. Comfortable operating in a fast-paced startup environment with evolving priorities. Positive attitude, curious personality, enjoys a variety of work and creating new things. Previous startup, hardware development, or R&D lab experience is a plus. Physical & Work Environment Requirements Ability to lift and move equipment up to 40 pounds. Ability to stand, bend, and work in a lab environment for extended periods. Comfortable working around mechanical, electrical, and fluid-based systems while following lab safety procedures. Accelsius offers a competitive salary with equity, a full range of benefits including medical and dental, 401K, and flexible PTO. The position is based in Austin, Texas. This position includes the responsibilities outlined above and may also encompass additional duties as assigned to meet business and compliance needs. Accelsius does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. Accelsius encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly, VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and net
10/24/2026
Full time
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly, VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and net
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
10/24/2026
Full time
Job Description Job Description Traveling Data Center Network Specialist - Technician II & Lead Location: Nationwide travel First assignment: Columbus, OH Technician II Pay: $26.50/hr Lead Pay: $30.50/hr Overtime: Paid at 1.5 times your hourly rate Schedule: Expected 50-60 hours per week, with potential for additional hours Per Diem: $50/day Pay Frequency: Weekly Employment: Full-time traveling position, contract to hire Outsource is hiring experienced Data Center Network Specialists at the Technician II and Lead levels for Meta data center projects nationwide. Your first assignment will be in Columbus, Ohio, with future assignments based on project needs across the country. This opportunity combines technical validation, fiber troubleshooting, network audits, and hands-on infrastructure work. You'll work alongside Meta employees and experienced project teams to help verify that network connections, cabling, and documentation are accurate and ready for use. This is an experienced-level, nationwide traveling role-not an entry-level position or a local-only assignment. Prior data center networking or data center fiber-optic troubleshooting experience is required. What you'll do Execute network audits and verify cable connections, port assignments, labels, and installed infrastructure against project documentation. Validate structured cabling infrastructure and identify installation discrepancies, incorrect connections, and incomplete work. Perform cable and connectivity testing, document results, and communicate issues requiring correction. Troubleshoot physical connectivity issues by tracing cable routes, checking patching, inspecting connections, and verifying labels. Support network provisioning readiness by confirming that cabling, connections, testing, and documentation are complete. Inspect, clean, patch, route, dress, and label copper and fiber-optic cabling. Support patch panels, fiber connections, rack organization, cable management, and related infrastructure work. Read and follow port maps, cable schedules, rack elevations, drawings, and site-specific procedures. Maintain accurate audit records, issue logs, progress updates, and closeout documentation. Follow strict site safety, security, and quality standards. Technician II requirements - $26.50/hr Prior data center networking or data center fiber-optic troubleshooting experience is required. Hands-on experience tracing connections, verifying port assignments, identifying cabling issues, and troubleshooting physical connectivity. Ability to follow technical documentation and complete assigned tasks with limited supervision. Strong attention to detail when checking labels, connections, test results, and records. Ability to communicate findings clearly and escalate issues with accurate supporting information. Comfort performing hands-on infrastructure work-not just computer-based tasks. Lead requirements - $30.50/hr Lead candidates must meet the technical requirements above and have at least two years of relevant lead experience. Experience leading technicians in data center networking, fiber troubleshooting, or closely related technical infrastructure work. Ability to assign work, communicate priorities, track progress, and maintain productivity. Experience helping technicians resolve troubleshooting issues and installation discrepancies. Ability to review completed work, test results, and documentation for accuracy. Strong communication with project management, customer representatives, and field teams. Commitment to maintaining safety, quality, and professional standards while supporting technician development. Nationwide travel and transportation requirements First assignment is in Columbus, OH. Nationwide travel availability is required for future assignments. You must be open to assigned project locations-not just Columbus or one preferred region. You must have your own reliable vehicle and be able to drive yourself to the assigned job site. You are compensated for drives to assigned project locations. This is an on-site traveling position, not remote work. Dependable attendance and reliable daily transportation are required. Pay, overtime, and per diem Technician II: $26.50/hr. Lead Technician: $30.50/hr. Overtime is paid at 1.5 times your hourly rate. Expect 50-60-hour workweeks, with the possibility of additional hours based on project demands. Overtime availability is required. $50/day per diem. Weekly pay. Compensation for driving to assigned project locations. Build on your technical experience Put your existing networking and fiber troubleshooting skills to work inside major data center environments. This role offers exposure to large-scale infrastructure, detailed validation processes, technical documentation, and customer-facing project execution. For Technician IIs, it is an opportunity to strengthen troubleshooting skills and take on greater responsibility. For experienced leads, it is a chance to guide field teams, own daily execution, and build broader technical leadership experience. This is not a help desk, software development, or network engineering position. The focus is physical network infrastructure, connectivity troubleshooting, testing, and readiness-experience you can continue building on throughout your data center career. Apply with your resume and highlight your data center networking, fiber-optic troubleshooting, and any relevant lead experience. Please confirm your availability for nationwide travel and your ability to drive your own vehicle to Columbus, OH, for the first assignment. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
10/24/2026
Full time
Job Description Job Description Job Title: Data Center Engineer Location: Englewood, CO 80112 Duration: Long Term Contract Working in 24X7 environment in shift The shift schedule consists of 4 days of work followed by 3 days off, then the next week has 3 days of work and 4 days off, with each shift being 12 hours. Mandatory Skills: Accountable for 24 7 support for overall Infra/ Data center (Servers, Storage, Network, Racks etc.) Operations. 100% hands-on data center management (servers, racks, fiber / copper cabling etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing data centers operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs. Coordinating with Various DC Vendors for new projects and Break fixes. Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activities. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success. Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right". Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right. K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client's sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.