155 jobs found

Job Description Job Description Traffic Operations Center Computer Operator Job Description Metaforá Consulting, Inc. is seeking an entry-level, full-time Control Room Traffic Monitoring Operator ( TOC Operator ) for the Colonial Heights area, with an anticipated start date of September 2026. This position is based onsite within the client's Traffic Operations Center and involves operating a workstation during an 8-hour shift using multiple software applications that support traffic operations. Training will be provided. The TOC Operator will report directly to the TOC Shift Supervisor and Project Management Team and will maintain regular communication with floor staff throughout each shift. This is a non-exempt position, with overtime compensated at time-and-a-half in accordance with applicable laws. The starting pay rate is $19.00 per hour (non-negotiable). Paid on-the-job training will be provided at the starting rate of $19.00 per hour. Upon successful certification as a TOC Operator, the hourly rate will increase to $20.00 per hour. The responsibilities of this position include, but are not limited to: Utilization of various Intelligent Transportation Systems (ITS) equipment, such as Closed-Circuit Television (CCTV), Dynamic Message Signs (DMS), and Highway Advisory Radio (HAR) systems Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs Dispatch of maintenance and SSP personnel Multi-agency and public communications via various channels Verification and monitoring of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety Completion of operational checklists as applicable Review and posting traveler information via DMS and/or media outlets Adherence to training protocols and obtain and maintain up to date certifications as per policy Provide real-time status of on-going control room activities Maintain work orders for ITS equipment and log status updates Attend training and staffing meetings as requested Other ad-hoc initiatives as assigned by the Project Management Team Works under direct supervision performing routine and repetitive duties Monitor the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices Act like an emergency dispatcher within a call center environment dispatching Safety Service Patrol via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses Other duties as assigned Qualifications MINIMUM REQUIREMENTS : High School Diploma or GED equivalent Be a minimum of 18 years of age Good interpersonal skills Proficient at typing Strong, accurate data entry skills and grammar Ability to communicate clearly both in writing and verbally Ability to adhere to a strict attendance and on-time policy Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel Ability to work in a team environment under stressful conditions Must be able to work in a Control Room work environment Ability to perform effectively in a fast-paced environment requiring high level of multi-tasking Ability to synthesize information from multiple, diverse, and simultaneous inputs Ability to work calmly and accurately under intense pressure Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules may vary. Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint -based criminal History Records Check (CHRC) Must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies Constantly operate a computer and other monitoring and communication equipment PREFERRED QUALIFICATIONS : Knowledge of two-way communication systems; radio and telecommunications experience Geographic familiarity with regional freeway systems and arterial roads TOC operator certifications for levels 1 and 2 preferred Knowledge of incident management response techniques and municipality and area traffic management organizations Emergency Operations Center knowledge and/or experience Additional Information: This job includes on-the-job training developed to certify staff for the TOC Operator role. At the end of training, you will take a certification exam. Every TOC Operator is required to pass a certification exam initially and every twelve months with a minimum score of 90% and approval from their team Regional Manager. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Relocation Benefits are not available for this position. All your information will be kept confidential according to EEO guidelines. With infrastructure investment accelerating worldwide, our services are in great demand, and there's never been a better time to be in the transportation field! Metaforá provides a benefits program to meet the diverse needs of our employees and their families. Metaforá provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Company Description Metaforá means Transportation. Metaforá Consulting, Inc. is a professional transportation engineering and ITS consulting firm. Metaforá is committed to growth and innovation in ITS, traffic engineering, and consulting. We strive to collaborate on projects in these fields by providing an efficient, high-value, communicative, and integrated approach. Company Description Metaforá means Transportation. Metaforá Consulting, Inc. is a professional transportation engineering and ITS consulting firm. Metaforá is committed to growth and innovation in ITS, traffic engineering, and consulting. We strive to collaborate on projects in these fields by providing an efficient, high-value, communicative, and integrated approach.

Job Description Job Description Traffic Operations Center Computer Operator Job Description Metaforá Consulting, Inc. is seeking an entry-level, full-time Control Room Traffic Monitoring Operator ( TOC Operator ) for the Colonial Heights area, with an anticipated start date of September 2026. This position is based onsite within the client's Traffic Operations Center and involves operating a workstation during an 8-hour shift using multiple software applications that support traffic operations. Training will be provided. The TOC Operator will report directly to the TOC Shift Supervisor and Project Management Team and will maintain regular communication with floor staff throughout each shift. This is a non-exempt position, with overtime compensated at time-and-a-half in accordance with applicable laws. The starting pay rate is $19.00 per hour (non-negotiable). Paid on-the-job training will be provided at the starting rate of $19.00 per hour. Upon successful certification as a TOC Operator, the hourly rate will increase to $20.00 per hour. The responsibilities of this position include, but are not limited to: Utilization of various Intelligent Transportation Systems (ITS) equipment, such as Closed-Circuit Television (CCTV), Dynamic Message Signs (DMS), and Highway Advisory Radio (HAR) systems Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs Dispatch of maintenance and SSP personnel Multi-agency and public communications via various channels Verification and monitoring of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety Completion of operational checklists as applicable Review and posting traveler information via DMS and/or media outlets Adherence to training protocols and obtain and maintain up to date certifications as per policy Provide real-time status of on-going control room activities Maintain work orders for ITS equipment and log status updates Attend training and staffing meetings as requested Other ad-hoc initiatives as assigned by the Project Management Team Works under direct supervision performing routine and repetitive duties Monitor the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices Act like an emergency dispatcher within a call center environment dispatching Safety Service Patrol via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses Other duties as assigned Qualifications MINIMUM REQUIREMENTS : High School Diploma or GED equivalent Be a minimum of 18 years of age Good interpersonal skills Proficient at typing Strong, accurate data entry skills and grammar Ability to communicate clearly both in writing and verbally Ability to adhere to a strict attendance and on-time policy Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel Ability to work in a team environment under stressful conditions Must be able to work in a Control Room work environment Ability to perform effectively in a fast-paced environment requiring high level of multi-tasking Ability to synthesize information from multiple, diverse, and simultaneous inputs Ability to work calmly and accurately under intense pressure Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules may vary. Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint -based criminal History Records Check (CHRC) Must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies Constantly operate a computer and other monitoring and communication equipment PREFERRED QUALIFICATIONS : Knowledge of two-way communication systems; radio and telecommunications experience Geographic familiarity with regional freeway systems and arterial roads TOC operator certifications for levels 1 and 2 preferred Knowledge of incident management response techniques and municipality and area traffic management organizations Emergency Operations Center knowledge and/or experience Additional Information: This job includes on-the-job training developed to certify staff for the TOC Operator role. At the end of training, you will take a certification exam. Every TOC Operator is required to pass a certification exam initially and every twelve months with a minimum score of 90% and approval from their team Regional Manager. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Relocation Benefits are not available for this position. All your information will be kept confidential according to EEO guidelines. With infrastructure investment accelerating worldwide, our services are in great demand, and there's never been a better time to be in the transportation field! Metaforá provides a benefits program to meet the diverse needs of our employees and their families. Metaforá provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Company Description Metaforá means Transportation. Metaforá Consulting, Inc. is a professional transportation engineering and ITS consulting firm. Metaforá is committed to growth and innovation in ITS, traffic engineering, and consulting. We strive to collaborate on projects in these fields by providing an efficient, high-value, communicative, and integrated approach. Company Description Metaforá means Transportation. Metaforá Consulting, Inc. is a professional transportation engineering and ITS consulting firm. Metaforá is committed to growth and innovation in ITS, traffic engineering, and consulting. We strive to collaborate on projects in these fields by providing an efficient, high-value, communicative, and integrated approach.

Chief Engineer Baton Rouge, LA Property Management Full Time The Chief Engineer oversees engineering and maintenance operations across assigned facilities, ensuring that proper procedures are followed, staff are effectively supervised, and equipment and building systems are maintained at the highest operational standards. This role requires technical expertise, leadership, and a proactive approach to managing staff, vendors, contractors, and building systems. Essential Duties and Responsibilities Oversee and participate in the preventive maintenance program, ensuring equipment meets specifications and standards. Draft preventive maintenance and equipment specifications to maximize equipment lifespan. Perform technical labor to reduce reliance on outside contractors and control costs. Consult with the property manager on departmental and organizational goals. Update departmental policies and provide administrative guidance to improve efficiency. Determine staffing, equipment, and training needs. Oversee the progress and timeliness of engineering projects. Conduct inspections (daily, weekly, and annual) on equipment as required. Respond to emergencies and assist with repairs. Oversee and participate in regulatory inspections required by law. Review tenant space revisions and construction for code compliance and system compatibility. Review utility invoices for accuracy, comparing with field verifications and measurements. Ensure equipment projects meet contractual and operational specifications. Maintain, monitor, and control HVAC and energy systems throughout building(s). Repair and maintain mechanical, plumbing, electrical, HVAC, carpentry, and general building systems. Serve as an essential member of the disaster preparation and recovery team; act as first responder during related emergencies. Manage procurement for maintenance services and provide recommendations to the property manager. Maintain equipment logs, reports, service manuals, MSDS manual, and refrigerant logs. Prepare annual engineering and maintenance budgets in conjunction with the property manager. Train and mentor engineering staff as needed. Perform other related duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications High school diploma, GED, or technical school education. Minimum of five years of experience in building construction trades, general construction, or facilities maintenance/repair. Preferred Qualifications Five years of supervisory or advanced-level experience in general building maintenance. Existing knowledge of building automation systems and life/safety codes. Competencies Excellent written and verbal communication skills. Strong managerial and supervisory skills. Analytical and problem-solving abilities. Ability to analyze financial data. Proficiency in Microsoft Office Suite. Proficiency in Energy Management and Controls software. Ability to read and interpret schematics and construction drawings. Supervisory Scope 2nd Class Building Maintenance Engineer staff members. Oversight of 3rd party janitorial day staff. Physical Demands While performing the duties of this job, the employee is regularly required to: Lift up to 80 pounds. Carry objects weighing 15-45 pounds. Climb 24-150 stairs. Ability to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Work is performed both indoors and outdoors, with exposure to varying weather conditions, outdoor elements, dust, odors, oil, fumes, and noise from machines and moving parts. Work Hours Monday-Friday, standard business hours, with availability for emergencies, special projects, or events occurring outside of regular hours. Travel and Additional Expectations While this role does not typically require travel outside the metropolitan area, the Chief Engineer may be called upon for new or temporary assignments. Cross-training for coverage across Corporate Realty's managed properties is required to ensure adequate support during emergencies, PTO, and other unique circumstances which may arise from time to time. What We Offer 401(k) Dental insurance Health insurance Paid time off Corporate Realty, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. PI49d4b8db4e4d-6368

Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350

Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350

Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:

Job Description Job Description We are looking for AI Engineers with a strong Software Engineering background , Traditional Data Scientists will not be considered for this position. Job Title: AI Engineer (Cloud/Engineering Focus) Location - Dallas, TX / Basking Ridge, NJ / Atlanta, GA (Onsite position) Long term position Pay rate - $45/hr on W2/Danta Technologies payroll. We cannot sponsor for this position. Looking for independent candidates. Looking for a strong individual contributor who can independently own and deliver end-to-end solutions with minimal guidance or support. Job Summary We are seeking an AI Engineer with a strong software engineering background to design, build, and deploy production-grade AI applications. The ideal candidate should have hands-on experience developing scalable backend systems, integrating AI/LLM solutions, and deploying cloud-native applications. This role is focused on engineering and application development rather than traditional Data Science or predictive analytics. Required Skills Strong programming experience in Python Experience building REST APIs using FastAPI or Flask Hands-on experience with LLMs, Agentic AI, RAG, LangChain, LangGraph, or MCP Experience developing and deploying production AI applications Strong understanding of software engineering principles , backend development, and microservices Experience with Docker, Kubernetes, and CI/CD Cloud experience with GCP, AWS, or Azure Familiarity with SQL, databases, and version control (Git) Preferred Qualifications Experience with vector databases such as PGVector, Pinecone, FAISS, or ChromaDB Knowledge of AI orchestration frameworks and LLMOps Experience working in Agile development environments Ideal Candidate Profile Strong Software Engineering + AI experience. Experience building, deploying, and maintaining production AI solutions. Professional AI engineering experience is required. Note: Candidates whose experience is primarily in Data Science, statistical modeling, forecasting, analytics, or academic AI projects are not the right fit for this role. Preference will be given to candidates with strong engineering and production AI development experience. Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location. Company Description Danta is a global organization having clients and resources in the USA, Canada, and India. We are a special, multi-tasking company that delivers a wide range of solutions to its clients in the United States and beyond the borders. We are a complete Staffing and Project solution provider that offers end to end solutions for it's clients. Company Description Danta is a global organization having clients and resources in the USA, Canada, and India. We are a special, multi-tasking company that delivers a wide range of solutions to its clients in the United States and beyond the borders. We are a complete Staffing and Project solution provider that offers end to end solutions for it's clients.

Job Description Job Description We are looking for AI Engineers with a strong Software Engineering background , Traditional Data Scientists will not be considered for this position. Job Title: AI Engineer (Cloud/Engineering Focus) Location - Dallas, TX / Basking Ridge, NJ / Atlanta, GA (Onsite position) Long term position Pay rate - $45/hr on W2/Danta Technologies payroll. We cannot sponsor for this position. Looking for independent candidates. Looking for a strong individual contributor who can independently own and deliver end-to-end solutions with minimal guidance or support. Job Summary We are seeking an AI Engineer with a strong software engineering background to design, build, and deploy production-grade AI applications. The ideal candidate should have hands-on experience developing scalable backend systems, integrating AI/LLM solutions, and deploying cloud-native applications. This role is focused on engineering and application development rather than traditional Data Science or predictive analytics. Required Skills Strong programming experience in Python Experience building REST APIs using FastAPI or Flask Hands-on experience with LLMs, Agentic AI, RAG, LangChain, LangGraph, or MCP Experience developing and deploying production AI applications Strong understanding of software engineering principles , backend development, and microservices Experience with Docker, Kubernetes, and CI/CD Cloud experience with GCP, AWS, or Azure Familiarity with SQL, databases, and version control (Git) Preferred Qualifications Experience with vector databases such as PGVector, Pinecone, FAISS, or ChromaDB Knowledge of AI orchestration frameworks and LLMOps Experience working in Agile development environments Ideal Candidate Profile Strong Software Engineering + AI experience. Experience building, deploying, and maintaining production AI solutions. Professional AI engineering experience is required. Note: Candidates whose experience is primarily in Data Science, statistical modeling, forecasting, analytics, or academic AI projects are not the right fit for this role. Preference will be given to candidates with strong engineering and production AI development experience. Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location. Company Description Danta is a global organization having clients and resources in the USA, Canada, and India. We are a special, multi-tasking company that delivers a wide range of solutions to its clients in the United States and beyond the borders. We are a complete Staffing and Project solution provider that offers end to end solutions for it's clients. Company Description Danta is a global organization having clients and resources in the USA, Canada, and India. We are a special, multi-tasking company that delivers a wide range of solutions to its clients in the United States and beyond the borders. We are a complete Staffing and Project solution provider that offers end to end solutions for it's clients.

Job Summary: In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Collaborates with technical and project team leaders to resolve system problems and application-specific issues. Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Escalates unresolved or critical issues, risks or problems to system engineers and management. Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Plans and performs complex system configuration. Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Plans the maintenance, modification, and documentation of applications. Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. Provides complex application-oriented administration and technical support for production and non-production environments. Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Develops guidelines to prevent and/or resolve recurring problems. Recommends and executes complex performance tuning and optimization activities. Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years in a leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Description: CarShield is seeking an experienced Database Administrator to join its growing database team. In this role, you'll be responsible for administering and optimizing our SQL Server environment, ensuring the availability, performance, security, and reliability of critical databases that support our business. You'll work closely with developers and IT teams to implement high-availability solutions, troubleshoot production issues, maintain backup and disaster recovery strategies, and continuously improve database performance and operational efficiency. Administer and monitor SQL Server instances across our on-premises environment Manage Always On Availability Groups, including failover, replica health, and AG job synchronization Own backup/restore strategies and DR testing to ensure RTO/RPO targets are met Performance-tune queries and workloads via execution plans, DMVs, wait stats, and indexing Manage SQL Server security - logins, roles, permissions auditing, and least-privilege enforcement Respond to production incidents, diagnose root causes, and implement durable fixes Collaborate with developers to review schema changes and query patterns before they hit production Monitor and maintain SQL Agent jobs, including Change Data Capture (CDC) Requirements: 5+ years of SQL Server DBA experience in a production environment Hands-on experience administering Always On Availability Groups Strong grasp of performance tuning - execution plans, index strategy, wait statistics Solid understanding of SQL Server security, auditing, and access control Experience with backup/restore, DR planning, and failover procedures Must be able to work on-site in St. Peters, MO 5 days/week Bachelor's in Computer Science, MIS, or equivalent experience Familiarity with Extended Events and Query Store preferred Exposure to Azure SQL or hybrid cloud environments preferred T/SQL Development when needed for project preferred Experience with data engineering and building data pipelines (ETL/ELT) preferred Pay Rate and Benefits Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! PIf65ef93d3c76-3538

Description: We are seeking a mid-level SQL Server Data Engineer who understands the intricacies of handling data at scale. These are some of the duties you will be expected to perform. Design new databases, enhance existing ones, write SQL queries and Transact-SQL (T-SQL) stored procedures Troubleshoot issues when tickets come in, find/document and implement elegant solutions Performance tune slow queries by re-writing, indexing and improving database design Work closely with Software Engineers and Data Scientists to improve data flow from collection to reporting Gather requirements from stakeholders when needed, document and implement them Maintain a positive, can-do attitude and a strong desire to learn and excel Monitor our databases, and take action when any system fails Learn new skills required for your job Requirements: Must be able to work in-office in St. Peters, MO, 5 days a week (this position is fully on-site) Bachelor's degree in Computer Science, MIS or equivalent work experience 4+ years of experience as a SQL Server Data Engineer Deep understanding of SQL, database design, normalization Good understanding of Database Engine internals such as buffer pool, parallelism, execution plans, indexing 2+ years of experience creating, managing and monitoring data pipelines (ETL/ELT) Positive attitude, with a strong desire to learn and excel Experience with C# or Python preferred 2+ years of experience with Business Intelligence (BI) tools preferred Pay Rate and Benefits Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! PIa84537fcf5-

Description: Supervisor - Make Ready Power Design (Remote) (Remote) Company HQ: Ohio Are you an experienced Power Utility Designer, Team Lead, or Supervisor? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you! Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped accelerate and fortify positive impact in communities across the country. Our core values - Safety, Honesty, Truth, and Decency - fuel our culture. We are TeamSigma . To learn more about working at Sigma, view our video and career page. If you do not have the experience required for this role, please refer to our other open positions: While we list our openings in multiple locations, you only need to apply to one as they are remote. Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH for an initial 2 week in-person paid orientation and training period. Position Description: Project Supervisors are responsible for one or more of the following areas on a specific project/program: Functional Performance, Project Reporting, and/or Personnel Performance. Project Supervisors demonstrate technical expertise and leadership and should be familiar with the commonly used concepts, practices, and procedures in electrical and/or civil engineering environments, preferably in the utility industry, and be able to rely on their experience and judgment to plan and accomplish goals. Supervisors are expected to be able to recommend new and/or improvements to documentation and implement approved changes. While their focus is on the assigned project functions, the failure of their team/area to achieve objectives will impact overall project/program deadlines and results. The Design Supervisor: Provides first-level leadership: Supervises and leads a team or functional activities daily Concurrently perform the work of those they supervise Provides support to key duties of the Project Manager / Project Engineer Assists in the process to review function/project procedures, specifications, and standards Works with Project Engineer to set priorities for a team to ensure task completion; coordinates work activities for team members. Provides cross-functional representation Mentor team members in professional development Responsible for performance management of team members Complete and deliver annual performance reviews for assigned staff Provides input on disciplinary actions Adapts management to changing conditions and supports associates affected by the change. Requirements: Education/Experience Requirements: EDUCATION: High School Diploma or equivalent required, Associates degree or higher is preferred EXPERIENCE: 3+ years of experience in the Electric Utility Industry is required; previous experience as a supervisor/manager is strongly preferred Advanced field, drafting, and/or design knowledge Identified leadership skills Familiar with basic concepts, practices, and procedures used in general personnel management Strong technical knowledge, oral and written communication skills Ability to develop plans and organize work to ensure efforts are focused, resources are aligned, progress is monitored, and targets are met. Strong interpersonal skills and the ability to work within a team Basic financial management skills Ability to learn and operate customer-based proprietary software Is available during the "core" work hours of 8:00 a.m. to 5:00 p.m. Eastern Time - evening and/or weekend work may be required as duties demand Willing and able to travel as needed, including overnight travel Dependable transportation and valid driver's license and insurance Able to pass a background check/drug test/driving record check Authorized to work in the United States Physical Requirements: Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time, including sitting at a desk or driving in a vehicle. Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time. Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting. Must have the ability to receive detailed information through oral communication WHAT WE OFFER: We want our Associates to stay healthy, happy, and secure! We offer you a positive work environment with supportive coworkers, managers, and leaders, plus: Competitive pay Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma 401(k) plan with matching contributions up to 5% of salary Paid holidays, vacation, and sick time Education and professional licensing assistance programs This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law. PM22 PI02bcb4405a8d-7172

We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of people management experience - 3+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in project or program management - 1+ years of data center engineering or operations experience - Experience with project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role - In-depth hardware knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Mineral - 78 300.00 USD annually

Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually

Please note, this is a fully onsite position at our facility in Greensboro, NC. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Description: OSP Field Designer Location: Remote with Regular Fieldwork in Little Rock, AR and the surrounding areas About the Role Are you an experienced OSP fiber design professional who enjoys both fieldwork and design work? Sigma Technologies is looking for an OSP Field Designer to support telecommunications projects through a combination of field data collection, route verification, drafting, and design. This role will initially support project work in the Little Rock, AR and surrounding areas. As project needs grow and shift, the assigned work areas may change. Applicants must be willing and able to travel outside of the initial starting areas, including overnight travel when required. When not performing field data collection, this position will work remotely. Regular local fieldwork is required and work location can vary (50%-75% travel possible). This position requires the use of your own vehicle for which we provide mileage reimbursement. Sigma covers the cost of hotels and provides daily per diem when overnight stays are required. Note: New hires are required to attend a 1-week paid, in-person onboarding and training at our Perrysburg, Ohio headquarters. What You Can Expect to Do Perform outside plant field walkouts, site surveys, and route verification to collect accurate infrastructure, attachment, pathway, and construction data. Identify, inspect, and document poles, attachments, equipment, structures, existing telecommunications infrastructure, route conditions, and potential construction constraints. Capture photos, measurements, GPS data, field notes, and other documentation needed to support drafting, design, and construction deliverables. Map collected field data and translate field conditions into accurate design inputs and construction-ready design packages. Execute OSP fiber designs for telecommunications projects, including FTTx, aerial fiber, underground fiber, joint-use, and general OSP fiber design. Perform 2-D civil drafting and design using CAD tools such as AutoCAD or similar design platforms. Interpret field notes, maps, schematics, customer standards, and established design guidelines to complete accurate OSP designs. Apply knowledge of OSP design standards and telecommunications construction practices to resolve design issues and recommend practical infrastructure solutions. Consider pole ownership, right-of-way, easements, permitting constraints, property ownership, and related project requirements as needed. Prepare or support joint-use applications, route analysis, project kickoff activities, scope review, work order processing, and related project documentation. Use customer-based proprietary software, GIS tools, CAD systems, and other computer applications to support the work order and design process. Collaborate with supervisors, project managers, designers, field technicians, drafters, administrative staff, and quality teams to complete assigned project work. Support initial fieldwork areas in and around Little Rock, AR, with the ability to travel to additional project areas as business needs expand. Perform other duties as assigned. Requirements: What We Are Looking For High school diploma or equivalent is required. An Associate degree or higher in engineering, drafting, telecommunications, GIS, construction management, or a related field is preferred but not required. Requires 2+ years of demonstrated outside plant fiber design, fiber drafting, telecommunications design, or related OSP design experience. Experience performing field data collection, field walkouts, or field verification specifically to support OSP fiber design work. Experience with FTTx, aerial fiber, underground fiber, joint-use, telecommunications infrastructure design, and/or fiber route design is preferred. Proficiency with computer-aided design programs such as AutoCAD or similar CAD tools is required. Ability to read and understand engineering schematics, maps, field notes, construction drawings, design standards, and customer specifications. Knowledge of telecommunications construction, OSP design practices, planning procedures, field documentation requirements, and design deliverable standards. Ability to learn and operate customer-based proprietary software, GIS tools, and other computer systems used to support the work order process. Strong technical knowledge, attention to detail, problem-solving ability, and ability to translate field conditions into accurate design deliverables. Ability to work independently in the field and remotely while meeting quality, time, budget, and productivity expectations. Strong oral and written communication skills. Computer literacy, especially with Microsoft Word, Excel, Outlook, CAD programs, GIS tools, and related business systems. Travel, Schedule, and Work Environment This position is remote when not performing field data collection; however, regular local fieldwork is required. Initial fieldwork areas include the Little Rock, AR and surrounding areas. Assigned project areas may change in the future based on business needs. Applicants must be willing and able to travel outside of the initial assigned areas as project needs expand, including overnight travel when required. This position requires availability during core work hours of 8:00 a.m. to 5:00 p.m. Eastern, with flexibility for local fieldwork, travel, project demands, and occasional overtime as duties require. Dependable transportation, a valid driver's license, and valid insurance are required. Ability to use personal vehicle for travel. New hires are required to attend an initial 1-week in-person paid orientation and training period at Sigma Technologies headquarters in Perrysburg, Ohio. Additional Requirements Must be authorized to work in the United States. Must be able to pass a background check, drug test, and driving record check. Physical Requirements Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time, including sitting at a desk and driving in a vehicle. Must be able to utilize a computer keyboard, computer monitor, telephone, tablet, GPS device, camera, and other field or office equipment for prolonged periods of time. Must have the physical ability to perform fieldwork, including driving, walking long distances, navigating uneven terrain, working near roadways, and working in various weather conditions. Must be able to lift and carry field equipment weighing up to approximately 40 pounds. Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, viewing a computer terminal, reviewing maps, and inspecting field conditions; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting or field environment. Must have the ability to receive detailed information through oral communication and to make the discriminations in sound. What We Offer Competitive pay based on experience and education. Remote work when not performing required field data collection. Paid in-person orientation and training at Sigma Technologies headquarters in Perrysburg, Ohio. The opportunity to support telecommunications infrastructure projects that help connect communities. A collaborative team environment with support from supervisors, project managers, designers, field staff, and quality teams. About Sigma Technologies Sigma Technologies is a growing engineering and design firm with decades of experience serving the power and telecommunications industries. Our teams support utility, broadband, and infrastructure projects across the country through high-quality engineering, design, field, and project support services. We are proud to support projects that help connect communities, improve infrastructure, and serve customers across multiple markets. At Sigma, we value Safety, Honesty, Truth, and Decency, and we look for team members who bring technical ability, accountability, and a strong commitment to doing quality work. This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated on this description. This document does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee's age, race, color, national origin, ancestry, religion, sex, sexual orientation, pregnancy, physical or mental disability, genetic information, veteran status, uniformed service member status or any other classification protected by law. PM22 PI5f7b2eaac6-

Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.