Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Onsite at NSWCDD Dahlgren, VA (limited hybrid flexibility may be considered) Type of environment: Office and technical lab environments Noise level: Medium Work schedule: Onsite with standard NSWCDD core hours (), Monday through Friday. Amount of Travel: Approximately 10-15% for coordination and review activities at other Navy sites (Dan Neck, Norfolk, Quantico, San Diego). WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance (T5 investigation) WAGE INFORMATION Target salary range: $140,000 - $200,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities The TekSynap is seeking a Junior Enterprise Architect . The Senior Systems Analyst serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides advanced systems analysis, business process modeling, and architecture support for Navy enterprise IT systems. The Senior Systems Analyst ensures that system designs, integrations, and upgrades align with Department of Defense (DoD) and Navy enterprise architecture standards, and contributes to the effective management and modernization of mission-critical IT systems. REQUIRED QUALIFICATIONS Experience Minimum of six (6) years of professional experience in system analysis, business process reengineering, and systems implementation in DoD or Navy environments. Experience with DoDAF, system architecture tools (e.g., IBM System Architect), and requirements management systems. Deep understanding of DoD systems engineering lifecycle, system testing, and database management principles. Certifications Must meet DoD IAT Level III certification requirements. Clearance Clearance Level: Secret Clearance (T5 investigation) RESPONSIBILITIES Perform detailed analysis, design, and implementation of business and technical requirements for Navy IT systems. Develop and maintain system documentation, requirements traceability matrices, and design specifications. Support system integration and testing activities to validate business process and functional requirements. Utilize DoD Architecture Framework (DoDAF) tools (e.g., IBM System Architect) to model and maintain enterprise architectures. Collaborate with engineers, system administrators, and cybersecurity personnel to ensure system designs are compliant with RMF and Navy directives. Analyze, plan, and develop technical and operational improvements across IT domains. Conduct performance assessments and recommend configuration optimizations to enhance system efficiency. Participate in technical meetings, architecture reviews, and risk assessments. Support documentation and presentation of system requirements, design findings, and solutions to leadership and customers. COMPETENCIES Systems Analysis & Requirements Definition Enterprise Architecture (DoDAF) Modeling System Testing & Validation Risk and Configuration Management Documentation and Reporting Navy/DoD IT Systems Lifecycle Management Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
09/07/2026
Full time
Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Onsite at NSWCDD Dahlgren, VA (limited hybrid flexibility may be considered) Type of environment: Office and technical lab environments Noise level: Medium Work schedule: Onsite with standard NSWCDD core hours (), Monday through Friday. Amount of Travel: Approximately 10-15% for coordination and review activities at other Navy sites (Dan Neck, Norfolk, Quantico, San Diego). WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance (T5 investigation) WAGE INFORMATION Target salary range: $140,000 - $200,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities The TekSynap is seeking a Junior Enterprise Architect . The Senior Systems Analyst serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides advanced systems analysis, business process modeling, and architecture support for Navy enterprise IT systems. The Senior Systems Analyst ensures that system designs, integrations, and upgrades align with Department of Defense (DoD) and Navy enterprise architecture standards, and contributes to the effective management and modernization of mission-critical IT systems. REQUIRED QUALIFICATIONS Experience Minimum of six (6) years of professional experience in system analysis, business process reengineering, and systems implementation in DoD or Navy environments. Experience with DoDAF, system architecture tools (e.g., IBM System Architect), and requirements management systems. Deep understanding of DoD systems engineering lifecycle, system testing, and database management principles. Certifications Must meet DoD IAT Level III certification requirements. Clearance Clearance Level: Secret Clearance (T5 investigation) RESPONSIBILITIES Perform detailed analysis, design, and implementation of business and technical requirements for Navy IT systems. Develop and maintain system documentation, requirements traceability matrices, and design specifications. Support system integration and testing activities to validate business process and functional requirements. Utilize DoD Architecture Framework (DoDAF) tools (e.g., IBM System Architect) to model and maintain enterprise architectures. Collaborate with engineers, system administrators, and cybersecurity personnel to ensure system designs are compliant with RMF and Navy directives. Analyze, plan, and develop technical and operational improvements across IT domains. Conduct performance assessments and recommend configuration optimizations to enhance system efficiency. Participate in technical meetings, architecture reviews, and risk assessments. Support documentation and presentation of system requirements, design findings, and solutions to leadership and customers. COMPETENCIES Systems Analysis & Requirements Definition Enterprise Architecture (DoDAF) Modeling System Testing & Validation Risk and Configuration Management Documentation and Reporting Navy/DoD IT Systems Lifecycle Management Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Kaiser Permanente is seeking a Systems Administrator III to support our Epic Prelude and Grand Central applications within our health systems environment. In this role, you'll administer and optimize Epic infrastructure, manage configurations, monitor system performance, and ensure high availability for patient registration, scheduling, and admission workflows. You'll troubleshoot complex issues, coordinate upgrades and patches, collaborate with clinical and IT teams, and maintain security and compliance standards. You will document procedures, improve automation, and mentor junior staff while supporting a 24/7, patient-focused environment. Responsibilities Administer and optimize Epic Prelude and Grand Central systems for health system operations Monitor performance, availability, and capacity of Epic and supporting infrastructure Troubleshoot and resolve complex technical issues, including on-call support Plan and implement upgrades, patches, and configuration changes following change management processes Ensure security, compliance, and data protection in line with healthcare regulations Collaborate with clinical, operations, and IT teams to support workflows and projects Maintain documentation, runbooks, and standard operating procedures Automate routine tasks and improve system reliability and efficiency Coordinate with vendors and internal teams for incident escalation and resolution Mentor junior administrators and contribute to best practices and standards Required Skills Systems administration (Windows/Linux) Epic Prelude administration Epic Grand Central administration Healthcare IT environments HL7/interfaces and integrations SQL and database fundamentals Network and security best practices Identity and access management Monitoring and incident response Change and release management
09/06/2026
Full time
Kaiser Permanente is seeking a Systems Administrator III to support our Epic Prelude and Grand Central applications within our health systems environment. In this role, you'll administer and optimize Epic infrastructure, manage configurations, monitor system performance, and ensure high availability for patient registration, scheduling, and admission workflows. You'll troubleshoot complex issues, coordinate upgrades and patches, collaborate with clinical and IT teams, and maintain security and compliance standards. You will document procedures, improve automation, and mentor junior staff while supporting a 24/7, patient-focused environment. Responsibilities Administer and optimize Epic Prelude and Grand Central systems for health system operations Monitor performance, availability, and capacity of Epic and supporting infrastructure Troubleshoot and resolve complex technical issues, including on-call support Plan and implement upgrades, patches, and configuration changes following change management processes Ensure security, compliance, and data protection in line with healthcare regulations Collaborate with clinical, operations, and IT teams to support workflows and projects Maintain documentation, runbooks, and standard operating procedures Automate routine tasks and improve system reliability and efficiency Coordinate with vendors and internal teams for incident escalation and resolution Mentor junior administrators and contribute to best practices and standards Required Skills Systems administration (Windows/Linux) Epic Prelude administration Epic Grand Central administration Healthcare IT environments HL7/interfaces and integrations SQL and database fundamentals Network and security best practices Identity and access management Monitoring and incident response Change and release management
Kaiser Permanente is seeking a Systems Administrator III to support and optimize critical health systems within our IT & Software environment. This role manages server and cloud infrastructure, ensuring high availability, security, and compliance for clinical and business applications. You will perform system upgrades, automation, monitoring, and incident response while collaborating with cross-functional teams. The ideal candidate has strong experience with Windows/Linux administration, scripting, virtualization, networking, and healthcare data security standards in a fast-paced enterprise setting. Responsibilities Administer and maintain Windows and Linux servers supporting health systems. Manage virtualization platforms and cloud-based infrastructure. Implement and monitor system security, access controls, and compliance with HIPAA. Perform system upgrades, patching, and configuration management. Develop and maintain automation scripts for deployment and maintenance. Monitor system performance and resolve incidents and outages promptly. Manage backups, disaster recovery, and business continuity processes. Collaborate with clinical, application, and network teams on projects and support. Document system configurations, procedures, and troubleshooting steps. Participate in on-call rotation to support 24/7 healthcare operations. Required Skills Windows server administration Linux server administration Virtualization (VMware/Hyper-V) Cloud platforms (AWS/Azure/GCP) Scripting (Power Shell/Bash) Identity and access management Network configuration and troubleshooting System monitoring and performance tuning Backup and disaster recovery Security and compliance (HIPAA)
09/06/2026
Full time
Kaiser Permanente is seeking a Systems Administrator III to support and optimize critical health systems within our IT & Software environment. This role manages server and cloud infrastructure, ensuring high availability, security, and compliance for clinical and business applications. You will perform system upgrades, automation, monitoring, and incident response while collaborating with cross-functional teams. The ideal candidate has strong experience with Windows/Linux administration, scripting, virtualization, networking, and healthcare data security standards in a fast-paced enterprise setting. Responsibilities Administer and maintain Windows and Linux servers supporting health systems. Manage virtualization platforms and cloud-based infrastructure. Implement and monitor system security, access controls, and compliance with HIPAA. Perform system upgrades, patching, and configuration management. Develop and maintain automation scripts for deployment and maintenance. Monitor system performance and resolve incidents and outages promptly. Manage backups, disaster recovery, and business continuity processes. Collaborate with clinical, application, and network teams on projects and support. Document system configurations, procedures, and troubleshooting steps. Participate in on-call rotation to support 24/7 healthcare operations. Required Skills Windows server administration Linux server administration Virtualization (VMware/Hyper-V) Cloud platforms (AWS/Azure/GCP) Scripting (Power Shell/Bash) Identity and access management Network configuration and troubleshooting System monitoring and performance tuning Backup and disaster recovery Security and compliance (HIPAA)
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Hours of Work : 40 Days Of Week : 5 Work Shift : Job Description : Responsible for the development, build, implementation and ongoing maintenance of all aspects of pharmacy-related applications, clinical information systems, and computerized pharmacy systems, software and hardware. Provides resource expertise for planning and implementing system-wide pharmacy informatics projects. Your Job Requirements: • Graduate of an accredited school of pharmacy • Licensed as a registered pharmacist by the Texas State Board of Pharmacy. If not currently licensed in Texas, will work towards licensure within 6 months of hire date. • Willow Certified • Ability to handle confidential information • Ability to prioritize multiple job tasks in a fast-paced environment • Demonstrable use of spreadsheet, database, and data query software • Excellent written and verbal communication skills • Supervisory experience preferred • Has experience managing employees and leading clinical informatics projects. Has experience with governance, change control management • Has practiced as a clinical pharmacist in the hospital environment allowing for full understanding of inpatient pharmacy workflow. • 5 years of experience with Pharmacy Information Systems preferred Job Roles: Duty 1: Develop, grow, maintain, and monitor pharmacy information systems (e.g. Epic, etc.) to optimize workflows, enhance Physician/Pharmacist/Patient experience, improve patient outcome and positively affect financial outcome. Duty 2: Work independently to function as System Administrator/Project Manager accountable for organizing and completing the validation of changes to the pharmacy modules, including integrated testing, training, functional support, auditing modifications /implementations, and documentation. Review update notes and make appropriate build changes and create training documents. Duty 3: Work in collaboration with physician, pharmacy, nurse leadership/champions and other health informatics teams in a positive, constructive and efficient manner. Duty 4: Monitors billing accuracy, compliance issues, and structure: Ensures data integrity through interaction with financial and outcomes systems and auditing verification; Coordinates CDM maintenance with Finance and Pharmacy Billing Technician; Monitors input/outcome data; Assists in investigating and responding to billing audits Duty 5: Documents activities, help desk tickets and project trackers (Ivanti, Sherlock, Data Courier, SharePoint, etc.) in a timely and accurate manner and makes available for continual review. Duty 6: Build and maintenance of order sets, drug/mixture build in accordance build guidelines and standards. Duty 7: Provides education to pharmacy staff in regards to new hire training, new workflows, workflow changes, etc. through in-class training, tip sheets, pharmacy newsletters, etc. Duty 8: Adheres to Health Informatics policy, procedures and communication/office etiquette Duty 9: On-Call support MDMC, MCMC, MMMC, MRMC, MCCC, MRCC, MSMC, MLMC, MCEL and JV's during non-business hours. Duty 10: Performs any special projects and other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025
09/02/2026
Full time
Hours of Work : 40 Days Of Week : 5 Work Shift : Job Description : Responsible for the development, build, implementation and ongoing maintenance of all aspects of pharmacy-related applications, clinical information systems, and computerized pharmacy systems, software and hardware. Provides resource expertise for planning and implementing system-wide pharmacy informatics projects. Your Job Requirements: • Graduate of an accredited school of pharmacy • Licensed as a registered pharmacist by the Texas State Board of Pharmacy. If not currently licensed in Texas, will work towards licensure within 6 months of hire date. • Willow Certified • Ability to handle confidential information • Ability to prioritize multiple job tasks in a fast-paced environment • Demonstrable use of spreadsheet, database, and data query software • Excellent written and verbal communication skills • Supervisory experience preferred • Has experience managing employees and leading clinical informatics projects. Has experience with governance, change control management • Has practiced as a clinical pharmacist in the hospital environment allowing for full understanding of inpatient pharmacy workflow. • 5 years of experience with Pharmacy Information Systems preferred Job Roles: Duty 1: Develop, grow, maintain, and monitor pharmacy information systems (e.g. Epic, etc.) to optimize workflows, enhance Physician/Pharmacist/Patient experience, improve patient outcome and positively affect financial outcome. Duty 2: Work independently to function as System Administrator/Project Manager accountable for organizing and completing the validation of changes to the pharmacy modules, including integrated testing, training, functional support, auditing modifications /implementations, and documentation. Review update notes and make appropriate build changes and create training documents. Duty 3: Work in collaboration with physician, pharmacy, nurse leadership/champions and other health informatics teams in a positive, constructive and efficient manner. Duty 4: Monitors billing accuracy, compliance issues, and structure: Ensures data integrity through interaction with financial and outcomes systems and auditing verification; Coordinates CDM maintenance with Finance and Pharmacy Billing Technician; Monitors input/outcome data; Assists in investigating and responding to billing audits Duty 5: Documents activities, help desk tickets and project trackers (Ivanti, Sherlock, Data Courier, SharePoint, etc.) in a timely and accurate manner and makes available for continual review. Duty 6: Build and maintenance of order sets, drug/mixture build in accordance build guidelines and standards. Duty 7: Provides education to pharmacy staff in regards to new hire training, new workflows, workflow changes, etc. through in-class training, tip sheets, pharmacy newsletters, etc. Duty 8: Adheres to Health Informatics policy, procedures and communication/office etiquette Duty 9: On-Call support MDMC, MCMC, MMMC, MRMC, MCCC, MRCC, MSMC, MLMC, MCEL and JV's during non-business hours. Duty 10: Performs any special projects and other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025