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Datacenter Technician
The Archetype Strategy Kansas City, Missouri
Job Description Job Description Job Title: Data Center Technician Job Overview: We are seeking a skilled and reliable Data Technician to join our team for a 6-month project in Kansas City, MO. The primary responsibilities for this role will include building data cabinets, racking, and stacking in a data center environment. The ideal candidate will have at least 6 months of prior experience in data center rack and stack work and will be comfortable working in a fast-paced, technical environment. This is an excellent opportunity to be part of a high-impact project while gaining hands-on experience in the data center industry. Key Responsibilities: Rack and Stack: Install servers, switches, routers, and other hardware into server racks and cabinets. Ensure proper cable management and secure all equipment. Data Cabinet Setup: Build and configure data cabinets, including positioning and mounting hardware in compliance with safety and organizational standards. Cable Management: Properly route, label, and secure cables to ensure a clean, organized, and efficient data center layout. Equipment Testing: Ensure that installed equipment is powered on and functioning correctly, and perform basic diagnostics if needed. Data Center Maintenance: Assist with data center maintenance tasks, including monitoring temperature, power, and environmental controls. Documentation: Accurately document the installation and configuration of hardware and any changes made to data center setups. Safety Compliance: Adhere to all safety protocols and procedures while working within the data center environment to maintain a safe and efficient workspace. Qualifications: Experience: At least 6 months of prior data center rack and stack experience, including knowledge of data center hardware installation, cable management, and general data center operations. Technical Skills: Basic understanding of server hardware, networking equipment, and how they integrate within a data center environment. Physical Requirements: Ability to lift and carry equipment (up to 50 lbs), bend, kneel, and stand for extended periods of time. Comfortable working in tight spaces. Attention to Detail: Strong attention to detail to ensure proper installation, cable management, and system configuration. Problem-Solving Skills: Ability to troubleshoot basic hardware issues and report any problems or discrepancies to senior technicians. Teamwork: Ability to collaborate effectively with other team members and follow instructions from senior technicians and project managers. Work Environment: Willingness to work in a fast-paced, high-energy environment with strict deadlines and performance targets. Preferred Qualifications: Previous experience working in a large-scale data center environment. Familiarity with industry-standard data center racking systems and cabling practices. Knowledge of basic network equipment (e.g., routers, switches) and server configurations. Additional Information: Duration: 6-month contract position with the possibility of extension based on performance and project needs. Work Hours: Full-time hours, Monday through Friday (with potential for overtime based on project deadlines). Location: Kansas City, MO Benefits: As this is a contract role, benefits may vary, but competitive pay rates are offered along with the opportunity to gain valuable hands-on experience in the data center field. Job Type: Contract Schedule: 8 hour shift Work Location: In person Powered by JazzHR zlLqwP22fD
09/10/2026
Full time
Job Description Job Description Job Title: Data Center Technician Job Overview: We are seeking a skilled and reliable Data Technician to join our team for a 6-month project in Kansas City, MO. The primary responsibilities for this role will include building data cabinets, racking, and stacking in a data center environment. The ideal candidate will have at least 6 months of prior experience in data center rack and stack work and will be comfortable working in a fast-paced, technical environment. This is an excellent opportunity to be part of a high-impact project while gaining hands-on experience in the data center industry. Key Responsibilities: Rack and Stack: Install servers, switches, routers, and other hardware into server racks and cabinets. Ensure proper cable management and secure all equipment. Data Cabinet Setup: Build and configure data cabinets, including positioning and mounting hardware in compliance with safety and organizational standards. Cable Management: Properly route, label, and secure cables to ensure a clean, organized, and efficient data center layout. Equipment Testing: Ensure that installed equipment is powered on and functioning correctly, and perform basic diagnostics if needed. Data Center Maintenance: Assist with data center maintenance tasks, including monitoring temperature, power, and environmental controls. Documentation: Accurately document the installation and configuration of hardware and any changes made to data center setups. Safety Compliance: Adhere to all safety protocols and procedures while working within the data center environment to maintain a safe and efficient workspace. Qualifications: Experience: At least 6 months of prior data center rack and stack experience, including knowledge of data center hardware installation, cable management, and general data center operations. Technical Skills: Basic understanding of server hardware, networking equipment, and how they integrate within a data center environment. Physical Requirements: Ability to lift and carry equipment (up to 50 lbs), bend, kneel, and stand for extended periods of time. Comfortable working in tight spaces. Attention to Detail: Strong attention to detail to ensure proper installation, cable management, and system configuration. Problem-Solving Skills: Ability to troubleshoot basic hardware issues and report any problems or discrepancies to senior technicians. Teamwork: Ability to collaborate effectively with other team members and follow instructions from senior technicians and project managers. Work Environment: Willingness to work in a fast-paced, high-energy environment with strict deadlines and performance targets. Preferred Qualifications: Previous experience working in a large-scale data center environment. Familiarity with industry-standard data center racking systems and cabling practices. Knowledge of basic network equipment (e.g., routers, switches) and server configurations. Additional Information: Duration: 6-month contract position with the possibility of extension based on performance and project needs. Work Hours: Full-time hours, Monday through Friday (with potential for overtime based on project deadlines). Location: Kansas City, MO Benefits: As this is a contract role, benefits may vary, but competitive pay rates are offered along with the opportunity to gain valuable hands-on experience in the data center field. Job Type: Contract Schedule: 8 hour shift Work Location: In person Powered by JazzHR zlLqwP22fD
A/V Technician
Great River Resort & Casino Davenport, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Sales & Business Development Manager - Heavy Civil
The Erosion Company Atlanta, Georgia
Job Description Job Description The Erosion Company (TEC) is currently hiring a Business Development Manager focused on Infrastructure/Large Scale Site Development. We are the largest and most experienced Erosion Control contractor in the Southeast, and we are currently expanding. TEC offers comprehensive erosion control, specialty materials, forestry, and other site clean-up/control services. The ideal candidate brings a strong work ethic, a "can-do" attitude, and thrives in a fast-paced environment. This role is responsible for driving growth throughout the Southeast and expanded markets by building relationships with commercial builders, construction site managers, project managers, estimators, developers, executives, owners, and engineers. The position requires a balance of proactive prospecting and exceptional support for existing clients. You'll need to have a strong sense of urgency, high energy, and self-motivation, be disciplined, client/customer focused, and be ready to hit the ground running! Responsibilities: Generate new market expansion throughout the Southeast by leading strategic marketing efforts, high-volume cold calling, and disciplined prospecting for full-service erosion control, site compliance, and Developer Services, while consistently managing and growing existing customer accounts. Responsible for building market share and position by locating, developing, defining, negotiating, and closing business deals while strengthening business relationships. Develop and set sales objectives, sales plan, and annual quota for assigned territory, focusing sales and marketing efforts to meet or exceed this quota. Identify and investigate planned projects before contract award and establish a plan to win future work. Maintaining and building a customer base by developing a strong rapport with key clients and working to establish new customer opportunities. Develop and maintain expertise in all areas of the erosion control industry through ongoing education, participation in professional seminars and industry groups, and active relationship-building. Required Qualifications: A minimum of 5 years of direct sales experience in the landscaping, erosion control, or other construction services area. Proven track record of annual growth through new account acquisition and organic growth with existing accounts. A passion for a potential client and customer engagement to create and deepen relationships. Exceptional people and presentation skills. High-producing self-starter who is accountable for their daily activities. Proficiency with CRM systems and knowledge of lead generation information, such as Industrial Info Resources. Must have current contacts and ties within the Southeast area construction services markets for Infrastructure/Large Scale Site Development. Preferred Qualifications: Construction Services background. Strong working knowledge of CRMs. Ties to local Chamber of Commerce and local, state, and/or federal Council for Economic Growth and related erosion control professional associations. Prior Sales leadership position directly managing a team of sales professionals, a Plus. Certification in Erosion and Sediment Control, a plus. We Offer: Benefits packages include Health, Dental, and Vision Insurance, PTO, etc. Competitive Compensation Package (base + commission) Car Allowance Growth Opportunities Additional / Ongoing Training An Equal Opportunity Employer/AA Employer M/F/V/D Seniority Level Mid-Senior level Industry Civil Engineering Services for Renewable Energy Employment Type Fu
09/10/2026
Full time
Job Description Job Description The Erosion Company (TEC) is currently hiring a Business Development Manager focused on Infrastructure/Large Scale Site Development. We are the largest and most experienced Erosion Control contractor in the Southeast, and we are currently expanding. TEC offers comprehensive erosion control, specialty materials, forestry, and other site clean-up/control services. The ideal candidate brings a strong work ethic, a "can-do" attitude, and thrives in a fast-paced environment. This role is responsible for driving growth throughout the Southeast and expanded markets by building relationships with commercial builders, construction site managers, project managers, estimators, developers, executives, owners, and engineers. The position requires a balance of proactive prospecting and exceptional support for existing clients. You'll need to have a strong sense of urgency, high energy, and self-motivation, be disciplined, client/customer focused, and be ready to hit the ground running! Responsibilities: Generate new market expansion throughout the Southeast by leading strategic marketing efforts, high-volume cold calling, and disciplined prospecting for full-service erosion control, site compliance, and Developer Services, while consistently managing and growing existing customer accounts. Responsible for building market share and position by locating, developing, defining, negotiating, and closing business deals while strengthening business relationships. Develop and set sales objectives, sales plan, and annual quota for assigned territory, focusing sales and marketing efforts to meet or exceed this quota. Identify and investigate planned projects before contract award and establish a plan to win future work. Maintaining and building a customer base by developing a strong rapport with key clients and working to establish new customer opportunities. Develop and maintain expertise in all areas of the erosion control industry through ongoing education, participation in professional seminars and industry groups, and active relationship-building. Required Qualifications: A minimum of 5 years of direct sales experience in the landscaping, erosion control, or other construction services area. Proven track record of annual growth through new account acquisition and organic growth with existing accounts. A passion for a potential client and customer engagement to create and deepen relationships. Exceptional people and presentation skills. High-producing self-starter who is accountable for their daily activities. Proficiency with CRM systems and knowledge of lead generation information, such as Industrial Info Resources. Must have current contacts and ties within the Southeast area construction services markets for Infrastructure/Large Scale Site Development. Preferred Qualifications: Construction Services background. Strong working knowledge of CRMs. Ties to local Chamber of Commerce and local, state, and/or federal Council for Economic Growth and related erosion control professional associations. Prior Sales leadership position directly managing a team of sales professionals, a Plus. Certification in Erosion and Sediment Control, a plus. We Offer: Benefits packages include Health, Dental, and Vision Insurance, PTO, etc. Competitive Compensation Package (base + commission) Car Allowance Growth Opportunities Additional / Ongoing Training An Equal Opportunity Employer/AA Employer M/F/V/D Seniority Level Mid-Senior level Industry Civil Engineering Services for Renewable Energy Employment Type Fu
Data Center Technician
netPolarity
Job Description Job Description Title: Data Center Technician Location: Sparks, NV Compensation: $35 - $40 an hour on W2. Without benefit Duration: 06 months contract About the Team The Datacenter Operations team at is dedicated to ensuring the seamless operation and management of our data center facilities. This team operates in multiple locations, including Reno and Durham, and is characterized by a culture of collaboration, innovation, and continuous learning. The mission of the team is to maintain operational excellence while integrating new technologies into our infrastructure, making it a vital part of overall strategy for growth and customer satisfaction. You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration. Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a
09/10/2026
Full time
Job Description Job Description Title: Data Center Technician Location: Sparks, NV Compensation: $35 - $40 an hour on W2. Without benefit Duration: 06 months contract About the Team The Datacenter Operations team at is dedicated to ensuring the seamless operation and management of our data center facilities. This team operates in multiple locations, including Reno and Durham, and is characterized by a culture of collaboration, innovation, and continuous learning. The mission of the team is to maintain operational excellence while integrating new technologies into our infrastructure, making it a vital part of overall strategy for growth and customer satisfaction. You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration. Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by "bridging the gap" between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clients' and our contingent workers' expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a
Commercial Business Development Executive
Cotton Commercial USA, INC. Grapeland, Texas
Job Description Job Description Description Join Our Team! Are you passionate about driving business growth and building lasting client relationships? At Cotton Holdings, Inc., we believe in empowering individuals, driving meaningful change, and fostering success through strategic partnerships and innovative solutions. As a National Business Development professional, you'll play a vital role in expanding our client base and strengthening relationships with key industry decision-makers. Who We Are Cotton Holdings, Inc. is a global leader providing comprehensive solutions for property restoration, recovery, construction, and more. Whether we're responding to natural disasters or managing large-scale development projects, our innovative team combines world-class talent with a vast inventory of company-owned assets to achieve exceptional results. Ready to be part of our dynamic, mission-driven team? Let's get started! Key Responsibilities As a National Business Development professional, you'll play a key role in securing new commercial policyholder clients and fostering strong relationships with commercial property loss decision influencers. Working closely with internal teams and industry leaders, you'll drive revenue and ensure exceptional client service. Here's a snapshot of your responsibilities: Lead Generation & Client Acquisition: Schedule in-person presentations with key decision-makers, generate new leads, and secure long-term contracts. Revenue Growth: Effectively close leads and drive revenue through strategic partnerships. Client Relationship Management: Maintain strong relationships with customers and act as a business continuity partner for emergency service needs. Communication & Coordination: Collaborate with Project Coordinators, Project Managers, and Field personnel to ensure projects run efficiently and meet client objectives. Marketing & Brand Awareness: Utilize all marketing tools to promote company services and increase revenue. Vendor & Partner Management: Monitor, train, and assist in maintaining vendor programs. Professional Excellence: Represent Cotton Holdings with integrity and professionalism at all times. Qualifications and Requirements Education: Marketing, Business degree, or related field (or equivalent work experience). Experience: Proven sales and management experience, with experience in the insurance industry being a plus. Skills: Strong presentation, negotiation, and communication skills (written and verbal). Technical Requirements: Ability to travel domestically and internationally as needed, and a valid driver's license with a clean driving record. Why Join Cotton? Impactful Work: Make a difference by helping businesses prepare for and recover from disasters. Collaborative Culture: Work alongside passionate, talented professionals in a fast-paced environment. Career Growth: Expand your skills and grow within a dynamic, industry-leading company. Competitive Compensation & Benefits: Enjoy a strong benefits package, including healthcare, retirement plans, and more. Our Values At Cotton, we value Action Orientation, Collaboration, and Accountability . We're seeking someone who communicates effectively, makes data-driven decisions, and thrives in our fast-paced, dynamic environment. If you're a results-driven professional with a passion for business development, we'd love to hear from you! Ready to Apply? Make an impact and grow with us! Apply today at to join a team that's transforming the disaster recovery and construction industries. Disclaimer This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Equal Opportunity Employer/Veterans/Disabled If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR at .
09/10/2026
Full time
Job Description Job Description Description Join Our Team! Are you passionate about driving business growth and building lasting client relationships? At Cotton Holdings, Inc., we believe in empowering individuals, driving meaningful change, and fostering success through strategic partnerships and innovative solutions. As a National Business Development professional, you'll play a vital role in expanding our client base and strengthening relationships with key industry decision-makers. Who We Are Cotton Holdings, Inc. is a global leader providing comprehensive solutions for property restoration, recovery, construction, and more. Whether we're responding to natural disasters or managing large-scale development projects, our innovative team combines world-class talent with a vast inventory of company-owned assets to achieve exceptional results. Ready to be part of our dynamic, mission-driven team? Let's get started! Key Responsibilities As a National Business Development professional, you'll play a key role in securing new commercial policyholder clients and fostering strong relationships with commercial property loss decision influencers. Working closely with internal teams and industry leaders, you'll drive revenue and ensure exceptional client service. Here's a snapshot of your responsibilities: Lead Generation & Client Acquisition: Schedule in-person presentations with key decision-makers, generate new leads, and secure long-term contracts. Revenue Growth: Effectively close leads and drive revenue through strategic partnerships. Client Relationship Management: Maintain strong relationships with customers and act as a business continuity partner for emergency service needs. Communication & Coordination: Collaborate with Project Coordinators, Project Managers, and Field personnel to ensure projects run efficiently and meet client objectives. Marketing & Brand Awareness: Utilize all marketing tools to promote company services and increase revenue. Vendor & Partner Management: Monitor, train, and assist in maintaining vendor programs. Professional Excellence: Represent Cotton Holdings with integrity and professionalism at all times. Qualifications and Requirements Education: Marketing, Business degree, or related field (or equivalent work experience). Experience: Proven sales and management experience, with experience in the insurance industry being a plus. Skills: Strong presentation, negotiation, and communication skills (written and verbal). Technical Requirements: Ability to travel domestically and internationally as needed, and a valid driver's license with a clean driving record. Why Join Cotton? Impactful Work: Make a difference by helping businesses prepare for and recover from disasters. Collaborative Culture: Work alongside passionate, talented professionals in a fast-paced environment. Career Growth: Expand your skills and grow within a dynamic, industry-leading company. Competitive Compensation & Benefits: Enjoy a strong benefits package, including healthcare, retirement plans, and more. Our Values At Cotton, we value Action Orientation, Collaboration, and Accountability . We're seeking someone who communicates effectively, makes data-driven decisions, and thrives in our fast-paced, dynamic environment. If you're a results-driven professional with a passion for business development, we'd love to hear from you! Ready to Apply? Make an impact and grow with us! Apply today at to join a team that's transforming the disaster recovery and construction industries. Disclaimer This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Equal Opportunity Employer/Veterans/Disabled If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR at .
A/V Technician
Great River Resort & Casino Mount Pleasant, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
A/V Technician
Great River Resort & Casino Burlington, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
A/V Technician
Great River Resort & Casino Iowa City, Iowa
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
OSP Inspector - Traveling (Monument, Oregon)
John Staurulakis (jsitel.com) Salt Lake City, Utah
Job Description Job Description Description This project is located in Monument, Oregon . Candidates will be expected to report on-site up to 100% of the time. JSI invites you to join our team as a traveling Outside Plant (OSP) Inspector on our Fiber Design & Implementation team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion - while advancing your career within a mission-driven, growth-focused organization. We are seeking candidates willing to travel to support projects in Oregon . About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 1,000 clients nationwide and a powerful presence in markets such as Florida, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world. Position Overview: As a traveling OSP Inspector , you will be responsible for overseeing fiber optic cable construction to ensure accuracy, quality, and adherence to engineering plans. In this role, you will collaborate closely with construction crews, project managers, and permitting agencies to support the successful buildout of fiber infrastructure across the U.S. Responsibilities Monitor daily construction activities to ensure fiber placement, construction, and engineering standards/specifications for (aerial, buried, underground) follow engineering prints and customer specifications. Verify cable and equipment placement, sequential numbers, handhole/pedestal installation accuracy, documenting GPS coordinates, and as-built data. Support schedule coordination, workflow monitoring, and cost tracking efforts. Resolve design and staking sheet problems that arise during construction and, when necessary, interpret company guidelines for specific applications. Prepare and submit daily reports and project documentation. Communicate with landowners, permitting agencies, and internal departments. Required Qualifications High School Diploma or GED equivalent. 1-3 years of experience in OSP RUS telecom inspection, construction, and/or engineering preferred. Strong attention to detail. Ability to read and interpret schematics, maps, staking sheets, and construction prints. Familiarity with Microsoft Office Suite, including Excel, and basic computer proficiency. Physically able to work outdoors in varied weather and terrain; capable of standing, walking, bending, and climbing. Must be willing to travel 100% and work overtime as required. A reliable vehicle is required; we pay mileage. This position requires U.S. citizenship or Permanent Resident status. Benefits & Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k . Generous PTO and travel support. Ongoing professional development and educational opportunities.
09/10/2026
Full time
Job Description Job Description Description This project is located in Monument, Oregon . Candidates will be expected to report on-site up to 100% of the time. JSI invites you to join our team as a traveling Outside Plant (OSP) Inspector on our Fiber Design & Implementation team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion - while advancing your career within a mission-driven, growth-focused organization. We are seeking candidates willing to travel to support projects in Oregon . About the Company: JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 1,000 clients nationwide and a powerful presence in markets such as Florida, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world. Position Overview: As a traveling OSP Inspector , you will be responsible for overseeing fiber optic cable construction to ensure accuracy, quality, and adherence to engineering plans. In this role, you will collaborate closely with construction crews, project managers, and permitting agencies to support the successful buildout of fiber infrastructure across the U.S. Responsibilities Monitor daily construction activities to ensure fiber placement, construction, and engineering standards/specifications for (aerial, buried, underground) follow engineering prints and customer specifications. Verify cable and equipment placement, sequential numbers, handhole/pedestal installation accuracy, documenting GPS coordinates, and as-built data. Support schedule coordination, workflow monitoring, and cost tracking efforts. Resolve design and staking sheet problems that arise during construction and, when necessary, interpret company guidelines for specific applications. Prepare and submit daily reports and project documentation. Communicate with landowners, permitting agencies, and internal departments. Required Qualifications High School Diploma or GED equivalent. 1-3 years of experience in OSP RUS telecom inspection, construction, and/or engineering preferred. Strong attention to detail. Ability to read and interpret schematics, maps, staking sheets, and construction prints. Familiarity with Microsoft Office Suite, including Excel, and basic computer proficiency. Physically able to work outdoors in varied weather and terrain; capable of standing, walking, bending, and climbing. Must be willing to travel 100% and work overtime as required. A reliable vehicle is required; we pay mileage. This position requires U.S. citizenship or Permanent Resident status. Benefits & Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k . Generous PTO and travel support. Ongoing professional development and educational opportunities.
Data Center Technician
Mastech Digital Sparks, Nevada
Job Description Job Description Job title: Data Center Technician Job duration: 6+ months Contract with possibilities of extension Job type: 5 Days onsite per week Locations: Sparks, NV You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration.
09/10/2026
Full time
Job Description Job Description Job title: Data Center Technician Job duration: 6+ months Contract with possibilities of extension Job type: 5 Days onsite per week Locations: Sparks, NV You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established. This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations. Your Role Monitor data center operations and check for emergent alerts through monitoring platforms. Perform rack and stack installations, ensuring proper power and asset management. Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes. Facilitate communication and collaboration with the datacenter capacity team and R&D personnel. Work within our Reno site through cabling, monitoring, and team building activities. Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team What You Will Bring 1+ years of experience in data center operations or related field. Proficient in asset management and infrastructure monitoring systems. Strong coordination skills for managing complex tasks autonomously. Ability to lift and move equipment (up to 100 lbs) with assistance. Experience following documented processes to provide hardware and logistic troubleshooting Familiarity with data center tools, office productivity software, and ticket management systems. Demonstrated ability to learn and grow through on the job training Integrity and strong communication skills for cross-functional collaboration.
A/V Technician
Great River Resort & Casino Quincy, Illinois
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
A/V Technician
Great River Resort & Casino Macomb, Illinois
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Senior DevSecOps Engineer
Campminder Allenspark, Colorado
Job Description Job Description Ideal start timeline: August 2026 Role status: Exempt Compensation: Our target hiring range is $180,000-$200,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States in select states where Campminder has established entities or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here's a few reasons why 100+ of them choose Campminder: With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow). We build software for summer camps, an industry that enables meaningful experiences for kids. We work on interesting, ambitious projects that create real value for our clients. We know our team members feel their work has an impact on the organization's purpose. At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements. We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Enabled" approach in our solutions. We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role's mission & overview: Camps trust Campminder to keep their data safe, and that trust is what lets them focus on running a great summer. You'll own how we protect that data end to end: architecting and hardening our security infrastructure, carrying our PCI and SOC2 programs through every audit, and setting the roadmap that keeps us ahead of real threats. You'll be the person the engineering org comes to on security and the one who defines what good looks like at Campminder. As a Senior DevSecOps Engineer on our Engineering team, you will: Partner with the DevOps team to Integrate security scanning (SAST, DAST, SCA) into CI/CD pipelines and drive remediation before code reaches production Configure, tune, and harden WAF rules across our web applications Partner with platform and IT to implement and maintain EDR, DLP, vulnerability scanning and remediation, and SIEM/XDR tooling across servers and endpoints Manage secrets and credentials in build pipelines, including vault-based storage, rotation, and least-privilege service accounts Execute PCI, SOC2, and ISO technical controls: SAQ completion, quarterly ASV scans, and disaster recovery implementation Harden containerized and cloud-native environments, including image scanning and Kubernetes configuration Coordinate pen testing engagements and drive remediation against SLA timelines Run security awareness training programs (KnowBe4, Security Journey) and maintain AI usage oversight, including approved tooling, code-gen governance, and supply-chain monitoring We think a successful candidate will bring: Experienced in security engineering or DevSecOps, with hands-on ownership of both pipeline-level and infrastructure-level security Experience configuring IAM and SSO platforms (Okta, Auth0) alongside cloud-native identity controls like Azure conditional access Comfort embedding security directly into CI/CD workflows through security and dependency scanning tooling, secrets management, and policy-as-code A track record of hardening containerized and cloud-native environments, including Kubernetes and image scanning Experience executing PCI, SOC2 or similar compliance technical controls (scans, SAQs, evidence prep); program ownership isn't required, but you know how to translate auditor requirements into engineering work Familiarity administering centralized cybersecurity solutions, endpoint security, and data loss protection Strong judgement on how to balance security risk with employee experience and velocity, how to build trust through balanced approaches to security risk mitigation, and knowledge of when to escalate versus fix directly Experience running or supporting security awareness and training programs Exposure to AI tooling governance, such as MCP inventories, code-gen release gating, or supply-chain monitoring for AI-assisted development Strong communication skills, with the ability to communicate technical concepts to technical and non-technical people A track record of working collaboratively with engineers and supporting them in learning and implementing security best practices A track record of empowering delivery teams to move quickly and unblock themselves A growth-oriented mindset Our Interview Process: 45 min - interview with People & Culture 60 min - interview with Hiring Manager Phase 3 60 min - Technical interview 30 min - Peer interview 30 min - Interview with our CTO A few of the benefits we are proud to offer: Robust medical, dental, and vision coverage options with generous employer contributions, plus a $500 employer HSA contribution for HSA-compatible plans Ability to choose where you work - remotely, in the office, or a mix! A variety of resources to support mental health and emotional well-being 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care 401(k) with 4% company matching Trust-Based (flexible) PTO (and yes, we use it!) $900/year wellness allowance Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers! We encourage people of all backgrounds to apply: We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups. Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you! We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company's HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.
09/10/2026
Full time
Job Description Job Description Ideal start timeline: August 2026 Role status: Exempt Compensation: Our target hiring range is $180,000-$200,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States in select states where Campminder has established entities or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here's a few reasons why 100+ of them choose Campminder: With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow). We build software for summer camps, an industry that enables meaningful experiences for kids. We work on interesting, ambitious projects that create real value for our clients. We know our team members feel their work has an impact on the organization's purpose. At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements. We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Enabled" approach in our solutions. We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role's mission & overview: Camps trust Campminder to keep their data safe, and that trust is what lets them focus on running a great summer. You'll own how we protect that data end to end: architecting and hardening our security infrastructure, carrying our PCI and SOC2 programs through every audit, and setting the roadmap that keeps us ahead of real threats. You'll be the person the engineering org comes to on security and the one who defines what good looks like at Campminder. As a Senior DevSecOps Engineer on our Engineering team, you will: Partner with the DevOps team to Integrate security scanning (SAST, DAST, SCA) into CI/CD pipelines and drive remediation before code reaches production Configure, tune, and harden WAF rules across our web applications Partner with platform and IT to implement and maintain EDR, DLP, vulnerability scanning and remediation, and SIEM/XDR tooling across servers and endpoints Manage secrets and credentials in build pipelines, including vault-based storage, rotation, and least-privilege service accounts Execute PCI, SOC2, and ISO technical controls: SAQ completion, quarterly ASV scans, and disaster recovery implementation Harden containerized and cloud-native environments, including image scanning and Kubernetes configuration Coordinate pen testing engagements and drive remediation against SLA timelines Run security awareness training programs (KnowBe4, Security Journey) and maintain AI usage oversight, including approved tooling, code-gen governance, and supply-chain monitoring We think a successful candidate will bring: Experienced in security engineering or DevSecOps, with hands-on ownership of both pipeline-level and infrastructure-level security Experience configuring IAM and SSO platforms (Okta, Auth0) alongside cloud-native identity controls like Azure conditional access Comfort embedding security directly into CI/CD workflows through security and dependency scanning tooling, secrets management, and policy-as-code A track record of hardening containerized and cloud-native environments, including Kubernetes and image scanning Experience executing PCI, SOC2 or similar compliance technical controls (scans, SAQs, evidence prep); program ownership isn't required, but you know how to translate auditor requirements into engineering work Familiarity administering centralized cybersecurity solutions, endpoint security, and data loss protection Strong judgement on how to balance security risk with employee experience and velocity, how to build trust through balanced approaches to security risk mitigation, and knowledge of when to escalate versus fix directly Experience running or supporting security awareness and training programs Exposure to AI tooling governance, such as MCP inventories, code-gen release gating, or supply-chain monitoring for AI-assisted development Strong communication skills, with the ability to communicate technical concepts to technical and non-technical people A track record of working collaboratively with engineers and supporting them in learning and implementing security best practices A track record of empowering delivery teams to move quickly and unblock themselves A growth-oriented mindset Our Interview Process: 45 min - interview with People & Culture 60 min - interview with Hiring Manager Phase 3 60 min - Technical interview 30 min - Peer interview 30 min - Interview with our CTO A few of the benefits we are proud to offer: Robust medical, dental, and vision coverage options with generous employer contributions, plus a $500 employer HSA contribution for HSA-compatible plans Ability to choose where you work - remotely, in the office, or a mix! A variety of resources to support mental health and emotional well-being 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care 401(k) with 4% company matching Trust-Based (flexible) PTO (and yes, we use it!) $900/year wellness allowance Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers! We encourage people of all backgrounds to apply: We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups. Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you! We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company's HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.
Manager of Software Support
United Way of Central Indiana Indianapolis, Indiana
Job Description Job Description United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need. This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence. We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life. Position Summary The Manager of Software Support is a member of the Technology and Business Intelligence team and is responsible for the adoption and usage of organizational software; training and support for various applications; development and maintenance of the SharePoint intranet site for the organization. United Way of Central Indiana's core shared software tools and applications include but are not limited to all Microsoft Office 365 (O365) applications, AI tools (including ChatGPT, Microsoft Copilot, and/or Claude), and Asana for project management. In addition, this role maintains an inventory of all software tools and applications used across the organization and works alongside all divisions to support a wide variety of specific-use applications. Additionally, this role is responsible for ensuring all software and technology tools used across the organization to adhere to established information security standards and policies. Position Duties & Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Software Applications & Technology Support Serve as the subject matter expert and support users to fully leverage United Way's core shared software tools and applications, including but not limited to Microsoft Office 365 applications, AI tools (ChatGPT, Microsoft Copilot, Claude), Asana, FormStack, DocuSign, etc. This includes: Lead user training and provide guidance on best practices or the effective use of organizational software applications. Develop documentation for software applications for user knowledge base. Monitoring and creation of Microsoft Teams and SharePoint sites. Support the roll-out of new application features and capabilities. Coordinate with internal team members for all software applications and tools used across the organization. Examples include human resources tools, accounting tools, project management tools, etc. Maintain and regularly update an inventory of all technology tools and applications, including software descriptions, internal administrators, costs, contract terms, renewal dates, and vendor relationships, ensuring accurate documentation and effective software governance. Conduct periodic needs software assessments for organization. Serve as the backup trainer for new employee orientation technology setup, ensuring seamless onboarding experiences and continuity when primary trainer is unavailable. AI Adoption and Application Partner with teams across the organization to identify opportunities to leverage AI solutions for efficiency and process improvement. Provide leadership in evaluating and prioritizing AI and automation opportunities across the organization, ensuring alignment with business needs, operational goals, and technology strategy. Design, develop, and deploy custom AI solutions and agents to address organizational needs. Manage the organization's AI tool ecosystem by ensuring effective administration of accounts and licenses, establishing user support and training resources, and promoting best practices for the responsible use of AI technologies. Coordinate with team leads to drive adoption and report on usage metrics to stakeholders. Develop and maintain documentation and resources to support ongoing AI tool usage. Project Management Platform Administration and Adoption Oversee the organization's project management platform, ensuring it effectively supports business needs and operational priorities. Establish and maintain workflows, templates, and best practices that promote consistent and efficient project management practices across the organization. Lead organizational adoption efforts by partnering with department leaders to increase effective utilization of project management tools and processes. Ensure appropriate user access, platform configuration, and system maintenance to support a positive user experience. Oversee user support, training, and resource development to build project management capabilities across teams. Monitor platform usage, adoption trends, and performance metrics, providing recommendations to improve effectiveness and user engagement. Develop and maintain documentation, training materials, and support resources to encourage ongoing platform utilization and continuous improvement. Technology Innovation & Organizational Support Stay current on emerging technology and industry trends to proactively identify new tools and solutions that could address organizational challenges and improve efficiency. Provide consultative support and responsive service requests from internal and external customers. Performs special assignments and other work, on an as-needed basis. Qualifications (Education & Experience) Relevant experience may be considered in lieu of formal education where appropriate. Associate degree required; Bachelor's degree preferred in information technology, computer science, business, information systems, or a related field 2-4 years of experience supporting and administering business applications, software platforms, or technology systems Experience supporting Microsoft 365 applications and collaboration tools required Experience with AI tools (ChatGPT, Microsoft Copilot, Claude, or similar platforms) preferred Experience administering project management platforms (Asana or similar) preferred Microsoft 365 certifications preferred Experience working with technology vendors, software implementations, or system administration preferred Knowledge & Technical Skills Strong knowledge of Microsoft 365 applications, collaboration platforms, and business productivity tools Ability to administer software platforms, manage user access, and maintain system documentation Experience training and supporting users on technology tools and best practices Knowledge of AI tools and automation technologies and their practical business applications Strong troubleshooting, problem-solving, and analytical skills Ability to evaluate organizational needs and recommend technology solutions that improve efficiency and adoption Strong organizational skills with the ability to manage multiple priorities and projects simultaneously Demonstrated attention to detail and commitment to data integrity, confidentiality, and system accuracy Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences Ability to stay current on emerging technologies and identify opportunities for organizational improvement Work experience may substitute for education requirements on a case-by-case basis. Position Leader: Strategic Insights and Business Intelligence Senior Director Position Leads: N/A FLSA Status: Exempt, Full-Time Salary Range: Mid 50s to Low 60s Benefits: Complete Benefits Package Available Reviewed: July 2026 Equal Opportunity Employer United Way of Central Indiana (UWCI) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment. To apply, please visit our website at . This position description is intended to describe the general nature and level of work performed and is not a contract of employment. Employment with UWCI is at-will and may be terminated at any time, with or without cause or notice, subject to applicable law. UWCI reserves the right to modify, interpret, or apply this position description as needed and to assign additional duties as appropriate.
09/10/2026
Full time
Job Description Job Description United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need. This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence. We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life. Position Summary The Manager of Software Support is a member of the Technology and Business Intelligence team and is responsible for the adoption and usage of organizational software; training and support for various applications; development and maintenance of the SharePoint intranet site for the organization. United Way of Central Indiana's core shared software tools and applications include but are not limited to all Microsoft Office 365 (O365) applications, AI tools (including ChatGPT, Microsoft Copilot, and/or Claude), and Asana for project management. In addition, this role maintains an inventory of all software tools and applications used across the organization and works alongside all divisions to support a wide variety of specific-use applications. Additionally, this role is responsible for ensuring all software and technology tools used across the organization to adhere to established information security standards and policies. Position Duties & Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Software Applications & Technology Support Serve as the subject matter expert and support users to fully leverage United Way's core shared software tools and applications, including but not limited to Microsoft Office 365 applications, AI tools (ChatGPT, Microsoft Copilot, Claude), Asana, FormStack, DocuSign, etc. This includes: Lead user training and provide guidance on best practices or the effective use of organizational software applications. Develop documentation for software applications for user knowledge base. Monitoring and creation of Microsoft Teams and SharePoint sites. Support the roll-out of new application features and capabilities. Coordinate with internal team members for all software applications and tools used across the organization. Examples include human resources tools, accounting tools, project management tools, etc. Maintain and regularly update an inventory of all technology tools and applications, including software descriptions, internal administrators, costs, contract terms, renewal dates, and vendor relationships, ensuring accurate documentation and effective software governance. Conduct periodic needs software assessments for organization. Serve as the backup trainer for new employee orientation technology setup, ensuring seamless onboarding experiences and continuity when primary trainer is unavailable. AI Adoption and Application Partner with teams across the organization to identify opportunities to leverage AI solutions for efficiency and process improvement. Provide leadership in evaluating and prioritizing AI and automation opportunities across the organization, ensuring alignment with business needs, operational goals, and technology strategy. Design, develop, and deploy custom AI solutions and agents to address organizational needs. Manage the organization's AI tool ecosystem by ensuring effective administration of accounts and licenses, establishing user support and training resources, and promoting best practices for the responsible use of AI technologies. Coordinate with team leads to drive adoption and report on usage metrics to stakeholders. Develop and maintain documentation and resources to support ongoing AI tool usage. Project Management Platform Administration and Adoption Oversee the organization's project management platform, ensuring it effectively supports business needs and operational priorities. Establish and maintain workflows, templates, and best practices that promote consistent and efficient project management practices across the organization. Lead organizational adoption efforts by partnering with department leaders to increase effective utilization of project management tools and processes. Ensure appropriate user access, platform configuration, and system maintenance to support a positive user experience. Oversee user support, training, and resource development to build project management capabilities across teams. Monitor platform usage, adoption trends, and performance metrics, providing recommendations to improve effectiveness and user engagement. Develop and maintain documentation, training materials, and support resources to encourage ongoing platform utilization and continuous improvement. Technology Innovation & Organizational Support Stay current on emerging technology and industry trends to proactively identify new tools and solutions that could address organizational challenges and improve efficiency. Provide consultative support and responsive service requests from internal and external customers. Performs special assignments and other work, on an as-needed basis. Qualifications (Education & Experience) Relevant experience may be considered in lieu of formal education where appropriate. Associate degree required; Bachelor's degree preferred in information technology, computer science, business, information systems, or a related field 2-4 years of experience supporting and administering business applications, software platforms, or technology systems Experience supporting Microsoft 365 applications and collaboration tools required Experience with AI tools (ChatGPT, Microsoft Copilot, Claude, or similar platforms) preferred Experience administering project management platforms (Asana or similar) preferred Microsoft 365 certifications preferred Experience working with technology vendors, software implementations, or system administration preferred Knowledge & Technical Skills Strong knowledge of Microsoft 365 applications, collaboration platforms, and business productivity tools Ability to administer software platforms, manage user access, and maintain system documentation Experience training and supporting users on technology tools and best practices Knowledge of AI tools and automation technologies and their practical business applications Strong troubleshooting, problem-solving, and analytical skills Ability to evaluate organizational needs and recommend technology solutions that improve efficiency and adoption Strong organizational skills with the ability to manage multiple priorities and projects simultaneously Demonstrated attention to detail and commitment to data integrity, confidentiality, and system accuracy Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences Ability to stay current on emerging technologies and identify opportunities for organizational improvement Work experience may substitute for education requirements on a case-by-case basis. Position Leader: Strategic Insights and Business Intelligence Senior Director Position Leads: N/A FLSA Status: Exempt, Full-Time Salary Range: Mid 50s to Low 60s Benefits: Complete Benefits Package Available Reviewed: July 2026 Equal Opportunity Employer United Way of Central Indiana (UWCI) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment. To apply, please visit our website at . This position description is intended to describe the general nature and level of work performed and is not a contract of employment. Employment with UWCI is at-will and may be terminated at any time, with or without cause or notice, subject to applicable law. UWCI reserves the right to modify, interpret, or apply this position description as needed and to assign additional duties as appropriate.
Microsoft Modern Work Consultant
2W Technologies, Inc. Pewaukee, Wisconsin
Job Description Job Description Microsoft 365 / Modern Work Consultant Are you passionate about helping organizations transform how they work? We're looking for a client-facing Microsoft 365 / Modern Work Consultant who can design, deliver, and support collaboration, productivity, and security solutions across the Microsoft cloud. If you thrive in dynamic environments, enjoy working directly with clients, and know how to bring technology and people together, this role is for you. Who We Are 2W Technologies is more than a tech company; we're a trusted solutions partner for manufacturers and distributors across 42 states and 11 countries . Tier One Microsoft Cloud Solution Provider and ISV with competencies in Modern Work, Security, Azure, Data & AI, and Virtual Desktop Named one of CRN's Top 500 North American Service Providers six years running Epicor's Global Partner of the Year A collaborative, passionate team that genuinely cares about our clients and each other What You'll Do Microsoft 365 Strategy: Advise clients on how to maximize productivity, security, and compliance with Teams, SharePoint, and the full Microsoft 365 stack Collaboration Solutions: Design and deploy Teams-based collaboration and document management solutions with secure, scalable architectures Digital Transformation: Automate processes and improve workflows using Power Platform tools (Power Apps, Power Automate, Power BI) Change Management: Deliver training, adoption planning, and governance frameworks to ensure smooth rollouts and strong user adoption Security & Compliance: Implement Zero Trust principles and drive improvements in device compliance, patching, and vulnerability remediation across client environments Endpoint & Identity Management: Design and implement enterprise-scale endpoint architectures using Intune, Configuration Manager (ConfigMgr), Autopilot, and Entra ID Configure Intune, Azure AD, MFA, and SSO for secure access and device management Automation & Optimization: Build and maintain PowerShell-driven automation for deployment, configuration, and remediation to streamline endpoint and device operations Identity & Cloud Integration: Lead identity modernization initiatives , including SSO integrations, MFA rollouts, and cloud transitions for complex organizations Custom Development: Collaborate with development teams to extend Microsoft 365 using Power Platform, Azure Functions, and integrations Licensing Optimization: Provide strategic recommendations to help clients maximize their Microsoft 365 and Azure investments What You'll Bring Strong knowledge of Microsoft 365 (Teams, SharePoint, Power Platform, Intune, and security tools) Experience delivering client-facing consulting engagements or complex internal IT projects Understanding of compliance, governance, and security best practices Hands-on experience with hybrid identity and endpoint management Ability to explain technical solutions clearly to both business and IT stakeholders Microsoft certifications (M365, Security, Power Platform) strongly preferred Why Join Us We're looking for someone who is curious, adaptable, and thrives on solving problems with technology. At 2W Technologies, you'll be part of a team that values growth, collaboration, and real client impact . If you're ready to take the next step in your career, click apply and let's build the future of modern work together.
09/10/2026
Full time
Job Description Job Description Microsoft 365 / Modern Work Consultant Are you passionate about helping organizations transform how they work? We're looking for a client-facing Microsoft 365 / Modern Work Consultant who can design, deliver, and support collaboration, productivity, and security solutions across the Microsoft cloud. If you thrive in dynamic environments, enjoy working directly with clients, and know how to bring technology and people together, this role is for you. Who We Are 2W Technologies is more than a tech company; we're a trusted solutions partner for manufacturers and distributors across 42 states and 11 countries . Tier One Microsoft Cloud Solution Provider and ISV with competencies in Modern Work, Security, Azure, Data & AI, and Virtual Desktop Named one of CRN's Top 500 North American Service Providers six years running Epicor's Global Partner of the Year A collaborative, passionate team that genuinely cares about our clients and each other What You'll Do Microsoft 365 Strategy: Advise clients on how to maximize productivity, security, and compliance with Teams, SharePoint, and the full Microsoft 365 stack Collaboration Solutions: Design and deploy Teams-based collaboration and document management solutions with secure, scalable architectures Digital Transformation: Automate processes and improve workflows using Power Platform tools (Power Apps, Power Automate, Power BI) Change Management: Deliver training, adoption planning, and governance frameworks to ensure smooth rollouts and strong user adoption Security & Compliance: Implement Zero Trust principles and drive improvements in device compliance, patching, and vulnerability remediation across client environments Endpoint & Identity Management: Design and implement enterprise-scale endpoint architectures using Intune, Configuration Manager (ConfigMgr), Autopilot, and Entra ID Configure Intune, Azure AD, MFA, and SSO for secure access and device management Automation & Optimization: Build and maintain PowerShell-driven automation for deployment, configuration, and remediation to streamline endpoint and device operations Identity & Cloud Integration: Lead identity modernization initiatives , including SSO integrations, MFA rollouts, and cloud transitions for complex organizations Custom Development: Collaborate with development teams to extend Microsoft 365 using Power Platform, Azure Functions, and integrations Licensing Optimization: Provide strategic recommendations to help clients maximize their Microsoft 365 and Azure investments What You'll Bring Strong knowledge of Microsoft 365 (Teams, SharePoint, Power Platform, Intune, and security tools) Experience delivering client-facing consulting engagements or complex internal IT projects Understanding of compliance, governance, and security best practices Hands-on experience with hybrid identity and endpoint management Ability to explain technical solutions clearly to both business and IT stakeholders Microsoft certifications (M365, Security, Power Platform) strongly preferred Why Join Us We're looking for someone who is curious, adaptable, and thrives on solving problems with technology. At 2W Technologies, you'll be part of a team that values growth, collaboration, and real client impact . If you're ready to take the next step in your career, click apply and let's build the future of modern work together.
Title Examiner Midwest States - Westcor Land Title Insurance Company - (MN, WI, IL, MO, KS, NE)
Ardan Inc Naperville, Illinois
Job Description Job Description -employee-and-job-application-privacy-notice/ Summary: Title Examiners are responsible for abstracting and examining documents from the public records and providing title opinions based on the facts and documentation. This is achieved by using extensive title knowledge to examine the prior chain of title and all relevant documents for errors, identifying any title issues, & taking the necessary steps to ensure a clear title. In addition, the title examiner is responsible for providing accurate/ professional title commitments, while maintaining a high level of productivity in assessing risk and liabilities in accordance with policy provisions. Essential Functions: Examine title orders within company guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mortgages, mechanics liens, tax liens, judgments, assessments, probates, and other matters of record. Prepare an accurate and compressive title commitment in accordance with company examining and policy procedures. Prior experience preparing title commitments is mandatory for this position. Research respective title plant software, analyze & evaluate pertinent record documents for determination of ownership, legal description, & any conjunction to title. Explain the chain of title, exceptions, and requirements to customers and managers. Recognize title defects and formulate a curative solution. Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the local title manager, state title manager, or underwriter, as appropriate. Maintain proper production levels and delivery standards on a daily basis. Work closely with the customer and management to meet time requirements for options, and assist with answering questions. Perform other duties assigned by the manager. Participates in special projects and miscellaneous duties as assigned by management. Job Qualifications: Knowledge, Skill & Ability Familiarity with title searching software preferred, such as DataTree, DATA Trace, FASTSearch, County websites etc. Prior experience examining in the states of MN, WI, IL, MO, KS, NE. Knowledge of underwriting policies and guidelines for specified states. Knowledge of real estate law and title and escrow curative procedures. Effective communication skills, both verbal and written. Organizational skills and ability to work within established time frames. Ability to work in a fast-paced environment while maintaining control. Excellent problem-solving/critical thinking. Education, Form Training & Experience: High School diploma (or equivalent). Specialized training in word processing software, database or spreadsheet software (obtained either in school or by up to six months of training) is desirable. Minimum of four years of industry experience. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
09/10/2026
Full time
Job Description Job Description -employee-and-job-application-privacy-notice/ Summary: Title Examiners are responsible for abstracting and examining documents from the public records and providing title opinions based on the facts and documentation. This is achieved by using extensive title knowledge to examine the prior chain of title and all relevant documents for errors, identifying any title issues, & taking the necessary steps to ensure a clear title. In addition, the title examiner is responsible for providing accurate/ professional title commitments, while maintaining a high level of productivity in assessing risk and liabilities in accordance with policy provisions. Essential Functions: Examine title orders within company guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mortgages, mechanics liens, tax liens, judgments, assessments, probates, and other matters of record. Prepare an accurate and compressive title commitment in accordance with company examining and policy procedures. Prior experience preparing title commitments is mandatory for this position. Research respective title plant software, analyze & evaluate pertinent record documents for determination of ownership, legal description, & any conjunction to title. Explain the chain of title, exceptions, and requirements to customers and managers. Recognize title defects and formulate a curative solution. Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the local title manager, state title manager, or underwriter, as appropriate. Maintain proper production levels and delivery standards on a daily basis. Work closely with the customer and management to meet time requirements for options, and assist with answering questions. Perform other duties assigned by the manager. Participates in special projects and miscellaneous duties as assigned by management. Job Qualifications: Knowledge, Skill & Ability Familiarity with title searching software preferred, such as DataTree, DATA Trace, FASTSearch, County websites etc. Prior experience examining in the states of MN, WI, IL, MO, KS, NE. Knowledge of underwriting policies and guidelines for specified states. Knowledge of real estate law and title and escrow curative procedures. Effective communication skills, both verbal and written. Organizational skills and ability to work within established time frames. Ability to work in a fast-paced environment while maintaining control. Excellent problem-solving/critical thinking. Education, Form Training & Experience: High School diploma (or equivalent). Specialized training in word processing software, database or spreadsheet software (obtained either in school or by up to six months of training) is desirable. Minimum of four years of industry experience. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
Data Encryption Specialist 24
Ariel Partners Brooklyn, New York
Job Description Job Description PROJECT DESCRIPTION: HRA's Business Processing project will allow New Yorkers to apply for benefits, check their case status and make basic changes to their personal information in the very same way they conduct business in other aspects of their lives, online. By moving customer interactions online and consolidating offices where appropriate, we hope to improve customer experience and manage staff workload, while enhancing the integrity of our programs and increasing efficiencies. HRA is also investing in new technology and other improvements, such as a new version of the ACCESS NYC online client account and a new automated call system, to make sure we can support this project. Tasks & Duties • Responsible for developing and implementing an Oracle encryption strategy for Oracle databases, as per City law. • Architect Transparent Data Encryption (TDE) and Oracle Key Valut (OKV) technologies. • Tested & implemented Transparent Data Encryption (TDE) feature on TSOX & TJAZ (High Availability with Disaster Recovery - MAA enabled). • Design the strategies & encrypt databases, including Production, Pre-production & Development databases. • Implemented end to end functionalities/features of Oracle Key Vault. • Design, report, test & implement Oracle Enterprise Manager (cloud control) 13.4 version. • Plan & Implement Database backup, restore & recovery strategies. • Tune the overall database systems, for optimal performance, across multiple applications. • Install & configure HA & Disaster recovery enabled databases. • Design and execute the management plans. • Develop and manage high-level roadmap of portfolios aligned with overall ITS strategy, business needs and strategies. • Partner with appropriate businesses to facilitate the creation of business cases and value plans. • Drive specific deliverables and ensure their conception, delivery and effective implementation to meet the business needs. • Partner with appropriate stakeholders to develop operational support plans that ensure service reliability and availability. MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered • A minimum of 4 years of experience with the following skill sets: • Oracle DBA experience • Oracle TDE and ASO experience • RMAN backup and recovery experience • UNIX, AIX and LINUX knowledge If you are interested in getting more information about this opportunity, please contact Irina Rozenberg at your earliest convenience. At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
09/10/2026
Full time
Job Description Job Description PROJECT DESCRIPTION: HRA's Business Processing project will allow New Yorkers to apply for benefits, check their case status and make basic changes to their personal information in the very same way they conduct business in other aspects of their lives, online. By moving customer interactions online and consolidating offices where appropriate, we hope to improve customer experience and manage staff workload, while enhancing the integrity of our programs and increasing efficiencies. HRA is also investing in new technology and other improvements, such as a new version of the ACCESS NYC online client account and a new automated call system, to make sure we can support this project. Tasks & Duties • Responsible for developing and implementing an Oracle encryption strategy for Oracle databases, as per City law. • Architect Transparent Data Encryption (TDE) and Oracle Key Valut (OKV) technologies. • Tested & implemented Transparent Data Encryption (TDE) feature on TSOX & TJAZ (High Availability with Disaster Recovery - MAA enabled). • Design the strategies & encrypt databases, including Production, Pre-production & Development databases. • Implemented end to end functionalities/features of Oracle Key Vault. • Design, report, test & implement Oracle Enterprise Manager (cloud control) 13.4 version. • Plan & Implement Database backup, restore & recovery strategies. • Tune the overall database systems, for optimal performance, across multiple applications. • Install & configure HA & Disaster recovery enabled databases. • Design and execute the management plans. • Develop and manage high-level roadmap of portfolios aligned with overall ITS strategy, business needs and strategies. • Partner with appropriate businesses to facilitate the creation of business cases and value plans. • Drive specific deliverables and ensure their conception, delivery and effective implementation to meet the business needs. • Partner with appropriate stakeholders to develop operational support plans that ensure service reliability and availability. MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered • A minimum of 4 years of experience with the following skill sets: • Oracle DBA experience • Oracle TDE and ASO experience • RMAN backup and recovery experience • UNIX, AIX and LINUX knowledge If you are interested in getting more information about this opportunity, please contact Irina Rozenberg at your earliest convenience. At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
Configuration Manager
Omitron, Inc. Colorado Springs, Colorado
Job Description Job Description Omitron is seeking a Configuration Manager to support the CROWN effort in Colorado Springs, CO. This role owns configuration management across the CROWN lifecycle, from establishing CM planning and configuration identification through baseline management, change control, configuration status accounting, verification, and audit. The Configuration Manager is responsible for ensuring CROWN's hardware, software, network configurations, technical documentation, and associated configuration items remain controlled, traceable, reproducible, and auditable throughout the system lifecycle. This role requires someone capable of building and owning CM structure where it does not yet exist and maintaining that discipline within an evolving, Agile-driven technical environment. The ideal candidate can establish configuration baselines, operate a Change Control Board (CCB), maintain configuration status accounting, control changes across hardware and software components, and coordinate with Omitron and Government stakeholders to ensure configuration integrity throughout development, deployment, operations, and sustainment. The Configuration Manager will work closely with systems engineering, network engineering, software, cybersecurity, installation, operations, logistics, and program management personnel to ensure that the approved configuration accurately reflects what is designed, tested, deployed, and operating in the field. Key Responsibilities Develop and document the life cycle of CM planning, including program milestones and schedules to monitor CM status. Implement an internal CM system to manage all configuration documentation, physical media, and system components (hardware and software). Ensure CM practices cover engineering, implementation, and testing environments in accordance with evolving requirements. Implement change control guidelines for managing updates to project baselines and associated documentation. Establish and facilitate a Change Control Board (CCB) to review and approve changes. Track and maintain configuration baselines for each Prime Mission Product, including Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) components. Coordinate CM activities with Omitron and government stakeholders to ensure compliance with Agile product development processes and government requirements. Work closely with engineering, cybersecurity, and operations personnel to ensure configuration traceability, auditability, and consistent documentation across CROWN's lifecycle. Coordinate with installation and operations teams to ensure fielded system configurations accurately reflect approved baselines and as-built documentation. Conduct or support Functional Configuration Audits (FCA), Physical Configuration Audits (PCA), baseline reviews, and internal CM audits as applicable. Continuously improve CM processes as CROWN capabilities, deployments, and operational requirements evolve. Required Qualifications US citizenship required Security Clearance: Active TS/SCI clearance. Education: Bachelor's degree. Experience: 6+ years of relevant experience in configuration management, or an equivalent combination of education and experience. Demonstrated experience developing and implementing CM plans, baselines, and change control processes for a complex technical program. Experience establishing or facilitating a Change Control Board (CCB) or equivalent change management process. Strong coordination and documentation skills, with the ability to work across engineering, cybersecurity, and operations teams and with government stakeholders. Experience with version control, release management, or software configuration management concepts. Experience identifying and managing Configuration Items across hardware, software, firmware, and technical documentation. Preferred Qualifications Experience supporting DoD, Space Force, NRO, or other federal/IC programs. Familiarity with Agile product development processes and how CM practices adapt within an Agile environment. Industry certifications in configuration management (e.g., CMPIC, ITIL) or related disciplines. Familiarity with the CROWN program or similar network/systems delivery initiatives. Industry certification in configuration management or related disciplines, such as CMPIC, CM2, ITIL, or equivalent. Experience managing configuration for enterprise networks, distributed systems, mission systems, or other complex IT infrastructure. Compensation and Benefits: The salary range for this role is $120,000 to $160,000. Actual compensation will be determined based on factors including, but not limited to, relevant experience, education, technical expertise, certifications, security clearance, geographic location, internal equity, market conditions, contract requirements, and other factors. Benefits include: Health, Dental and Vision Insurance HSA or FSA accounts Company paid ST/LT Disability and AD&D insurance Paid Federal Holidays Paid Vacation Leave and Sick Leave Parental Leave 401k with company match Supplemental Insurance options like AFLAC Professional Development Reimbursement Voluntary Life Insurance Company Overview: Omitron is an Aerospace Engineering and Information Technology small business firm headquartered in Beltsville, Maryland with a field office located in Colorado Springs, Colorado. Since 1984, Omitron has provided excellence in engineering services and product development to government and industry customers for both civilian and military aerospace programs. Omitron recognizes that outstanding people are the key to our success. Our goal is to select highly qualified and motivated individuals and provide them with an environment necessary to stimulate and nurture engineering and business objectives. Omitron offers its employees competitive salaries, a full benefits package, and excellent career growth opportunities. We welcome talented professionals who wish to take advantage of the opportunities we offer. At Omitron, we believe that a workplace that fosters innovation and collaboration will be a successful one. We are committed to attracting, developing, and retaining top talent from a broad range of backgrounds, perspectives, and experiences. Per Title VII, our hiring decisions are made based on qualifications, skills, and experience, in accordance with our commitment to equal opportunity employment and nondiscrimination policies. We welcome all individuals who share our passion for excellence and encourage applicants from diverse backgrounds to apply. We also support a workplace where every employee feels valued, respected, and empowered to contribute their best work. Our workplace initiatives are open to all and designed to create a culture of belonging for everyone. E-Verify Participation. Powered by JazzHR KBcXtmP5bX
09/10/2026
Full time
Job Description Job Description Omitron is seeking a Configuration Manager to support the CROWN effort in Colorado Springs, CO. This role owns configuration management across the CROWN lifecycle, from establishing CM planning and configuration identification through baseline management, change control, configuration status accounting, verification, and audit. The Configuration Manager is responsible for ensuring CROWN's hardware, software, network configurations, technical documentation, and associated configuration items remain controlled, traceable, reproducible, and auditable throughout the system lifecycle. This role requires someone capable of building and owning CM structure where it does not yet exist and maintaining that discipline within an evolving, Agile-driven technical environment. The ideal candidate can establish configuration baselines, operate a Change Control Board (CCB), maintain configuration status accounting, control changes across hardware and software components, and coordinate with Omitron and Government stakeholders to ensure configuration integrity throughout development, deployment, operations, and sustainment. The Configuration Manager will work closely with systems engineering, network engineering, software, cybersecurity, installation, operations, logistics, and program management personnel to ensure that the approved configuration accurately reflects what is designed, tested, deployed, and operating in the field. Key Responsibilities Develop and document the life cycle of CM planning, including program milestones and schedules to monitor CM status. Implement an internal CM system to manage all configuration documentation, physical media, and system components (hardware and software). Ensure CM practices cover engineering, implementation, and testing environments in accordance with evolving requirements. Implement change control guidelines for managing updates to project baselines and associated documentation. Establish and facilitate a Change Control Board (CCB) to review and approve changes. Track and maintain configuration baselines for each Prime Mission Product, including Commercial Off-The-Shelf (COTS) and Free and Open-Source Software (FOSS) components. Coordinate CM activities with Omitron and government stakeholders to ensure compliance with Agile product development processes and government requirements. Work closely with engineering, cybersecurity, and operations personnel to ensure configuration traceability, auditability, and consistent documentation across CROWN's lifecycle. Coordinate with installation and operations teams to ensure fielded system configurations accurately reflect approved baselines and as-built documentation. Conduct or support Functional Configuration Audits (FCA), Physical Configuration Audits (PCA), baseline reviews, and internal CM audits as applicable. Continuously improve CM processes as CROWN capabilities, deployments, and operational requirements evolve. Required Qualifications US citizenship required Security Clearance: Active TS/SCI clearance. Education: Bachelor's degree. Experience: 6+ years of relevant experience in configuration management, or an equivalent combination of education and experience. Demonstrated experience developing and implementing CM plans, baselines, and change control processes for a complex technical program. Experience establishing or facilitating a Change Control Board (CCB) or equivalent change management process. Strong coordination and documentation skills, with the ability to work across engineering, cybersecurity, and operations teams and with government stakeholders. Experience with version control, release management, or software configuration management concepts. Experience identifying and managing Configuration Items across hardware, software, firmware, and technical documentation. Preferred Qualifications Experience supporting DoD, Space Force, NRO, or other federal/IC programs. Familiarity with Agile product development processes and how CM practices adapt within an Agile environment. Industry certifications in configuration management (e.g., CMPIC, ITIL) or related disciplines. Familiarity with the CROWN program or similar network/systems delivery initiatives. Industry certification in configuration management or related disciplines, such as CMPIC, CM2, ITIL, or equivalent. Experience managing configuration for enterprise networks, distributed systems, mission systems, or other complex IT infrastructure. Compensation and Benefits: The salary range for this role is $120,000 to $160,000. Actual compensation will be determined based on factors including, but not limited to, relevant experience, education, technical expertise, certifications, security clearance, geographic location, internal equity, market conditions, contract requirements, and other factors. Benefits include: Health, Dental and Vision Insurance HSA or FSA accounts Company paid ST/LT Disability and AD&D insurance Paid Federal Holidays Paid Vacation Leave and Sick Leave Parental Leave 401k with company match Supplemental Insurance options like AFLAC Professional Development Reimbursement Voluntary Life Insurance Company Overview: Omitron is an Aerospace Engineering and Information Technology small business firm headquartered in Beltsville, Maryland with a field office located in Colorado Springs, Colorado. Since 1984, Omitron has provided excellence in engineering services and product development to government and industry customers for both civilian and military aerospace programs. Omitron recognizes that outstanding people are the key to our success. Our goal is to select highly qualified and motivated individuals and provide them with an environment necessary to stimulate and nurture engineering and business objectives. Omitron offers its employees competitive salaries, a full benefits package, and excellent career growth opportunities. We welcome talented professionals who wish to take advantage of the opportunities we offer. At Omitron, we believe that a workplace that fosters innovation and collaboration will be a successful one. We are committed to attracting, developing, and retaining top talent from a broad range of backgrounds, perspectives, and experiences. Per Title VII, our hiring decisions are made based on qualifications, skills, and experience, in accordance with our commitment to equal opportunity employment and nondiscrimination policies. We welcome all individuals who share our passion for excellence and encourage applicants from diverse backgrounds to apply. We also support a workplace where every employee feels valued, respected, and empowered to contribute their best work. Our workplace initiatives are open to all and designed to create a culture of belonging for everyone. E-Verify Participation. Powered by JazzHR KBcXtmP5bX
Maven Exploitation Specialist/ Data Manager (Senior)
BTS Software Solutions Springfield, Virginia
Job Description Job Description This opportunity is for an upcoming award expected in July 2026 BTS Software Solutions is seeking a Senior Maven Exploitation Specialist/ Data Manager to support Department of Defense IC missions at Springfield, VA. The Maven Exploitation Specialist/ Data Manager will provide technical and managerial leadership to maintain overhead satellite imagery preprocessing operations. The Data Manager shall provide technical recommendations and monitor and support the implementation for the data operations pipeline to include integration among the data acquisition, data preprocessing, and data management platform. The Data Manager serves as the Government's main communication interface to the GEOSPI team to relay tasks and requirements and ensure successful work execution. Primary Location: Springfield, VA Secondary Locations: St. Louis, Missouri Clearance Requirement: TS/SCI, must be willing to take a CI Poly in the future What You'll Get to Do : Job Duties: Oversee and manage the data, databases, and pipelines related to NGA Maven's overhead satellite data acquisition, curation, and preprocessing, ensuring that they are compliant with specified requirements and priorities Conduct regular Quality Control (QC), managing, and monitoring of data to ensure it aligns to existing data standards and specifications Identify non-compliant datasets in relation to adherence to data schemas and standards, to include metadata completeness, accuracy, and consistency Assess and report NGA Maven's data holdings compliance status through written documentation and oral presentations Apply engineering best practices to optimize data pipeline efficiency and performance across all sensor modalities (e.g., EO, FMV, HMI, SAR) Lead and manage other GEOSPI contractor data operations members by providing technical expertise and project management guidance for data creation and management initiatives Ensure data dictionaries, Entity Relationship Diagrams (ERD), and software comments and documentation are regularly maintained and updated Manage the data operations pipeline to include imagery acquisition and ingest, imagery preprocessing and transformations, and bi-directional data movement between platforms to enable successful data transfer, storage, and manipulation according to requirements Education/Experience : 3+ years of people management experience ( e.g., team lead, project lead) and excellent communication and keen problem-solving skills. Extensive technical project management experience, independently initiating and driving projects to completion, and experience solving strategic problems 4+ years of experience doing quantitative analysis, developing visualizations, and processing complex data to create data-driven insights. This should include experience with data manipulation, extract, transform, load (ETL) procedures, and a working knowledge of database technologies (SQL, NoSQL). Demonstrated experience managing databases and data pipelines. Experience working with cloud architectures. 2+ years of experience working with large, complex geospatial data files and formats. Desired Skills Experience using Agile/SAFe methodologies Experience with NGA enterprise technology systems, such as NGA CORE and MLOps GEOINT Professional Certification - Fundamentals (F) Experience working with AI/ML technologies applied to geospatial data Pay Range: $175,000-$195,000 The BTS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role. Company Overview: BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers' lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives. We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people's lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks. BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
09/10/2026
Full time
Job Description Job Description This opportunity is for an upcoming award expected in July 2026 BTS Software Solutions is seeking a Senior Maven Exploitation Specialist/ Data Manager to support Department of Defense IC missions at Springfield, VA. The Maven Exploitation Specialist/ Data Manager will provide technical and managerial leadership to maintain overhead satellite imagery preprocessing operations. The Data Manager shall provide technical recommendations and monitor and support the implementation for the data operations pipeline to include integration among the data acquisition, data preprocessing, and data management platform. The Data Manager serves as the Government's main communication interface to the GEOSPI team to relay tasks and requirements and ensure successful work execution. Primary Location: Springfield, VA Secondary Locations: St. Louis, Missouri Clearance Requirement: TS/SCI, must be willing to take a CI Poly in the future What You'll Get to Do : Job Duties: Oversee and manage the data, databases, and pipelines related to NGA Maven's overhead satellite data acquisition, curation, and preprocessing, ensuring that they are compliant with specified requirements and priorities Conduct regular Quality Control (QC), managing, and monitoring of data to ensure it aligns to existing data standards and specifications Identify non-compliant datasets in relation to adherence to data schemas and standards, to include metadata completeness, accuracy, and consistency Assess and report NGA Maven's data holdings compliance status through written documentation and oral presentations Apply engineering best practices to optimize data pipeline efficiency and performance across all sensor modalities (e.g., EO, FMV, HMI, SAR) Lead and manage other GEOSPI contractor data operations members by providing technical expertise and project management guidance for data creation and management initiatives Ensure data dictionaries, Entity Relationship Diagrams (ERD), and software comments and documentation are regularly maintained and updated Manage the data operations pipeline to include imagery acquisition and ingest, imagery preprocessing and transformations, and bi-directional data movement between platforms to enable successful data transfer, storage, and manipulation according to requirements Education/Experience : 3+ years of people management experience ( e.g., team lead, project lead) and excellent communication and keen problem-solving skills. Extensive technical project management experience, independently initiating and driving projects to completion, and experience solving strategic problems 4+ years of experience doing quantitative analysis, developing visualizations, and processing complex data to create data-driven insights. This should include experience with data manipulation, extract, transform, load (ETL) procedures, and a working knowledge of database technologies (SQL, NoSQL). Demonstrated experience managing databases and data pipelines. Experience working with cloud architectures. 2+ years of experience working with large, complex geospatial data files and formats. Desired Skills Experience using Agile/SAFe methodologies Experience with NGA enterprise technology systems, such as NGA CORE and MLOps GEOINT Professional Certification - Fundamentals (F) Experience working with AI/ML technologies applied to geospatial data Pay Range: $175,000-$195,000 The BTS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role. Company Overview: BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers' lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives. We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people's lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks. BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Data Encryption Specialist
Innovative Computer Solutions Group, Inc Brooklyn, New York
Job Description Job Description About the Role: Innovative Computer Solutions Group, Inc is looking for a talented Data Encryption Specialist to join our growing team in Bowie, MD. This is an exciting opportunity to play a critical role in protecting sensitive data and strengthening cybersecurity infrastructure for a forward-thinking technology company. If you're passionate about data security and cutting-edge encryption technologies, we want to hear from you! Responsibilities: Design, implement, and manage data encryption solutions across enterprise systems and networks Monitor and assess encryption protocols to ensure compliance with industry standards and regulations Conduct vulnerability assessments and recommend improvements to existing cryptographic systems Collaborate with IT and security teams to integrate encryption best practices into data management workflows Develop and maintain documentation for encryption policies, procedures, and key management strategies Respond to security incidents involving data breaches or encryption failures and lead remediation efforts Stay current with emerging threats, encryption technologies, and cybersecurity trends PROJECT DESCRIPTION: HRA's Business Processing project will allow New Yorkers to apply for benefits, check their case status and make basic changes to their personal information in the very same way they conduct business in other aspects of their lives, online. By moving customer interactions online and consolidating offices where appropriate, we hope to improve customer experience and manage staff workload, while enhancing the integrity of our programs and increasing efficiencies. HRA is also investing in new technology and other improvements, such as a new version of the ACCESS NYC online client account and a new automated call system, to make sure we can support this project. Tasks & Duties Responsible for developing and implementing an Oracle encryption strategy for Oracle databases, as per City law. Architect Transparent Data Encryption (TDE) and Oracle Key Valut (OKV) technologies. Tested & implemented Transparent Data Encryption (TDE) feature on TSOX & TJAZ (High Availability with Disaster Recovery - MAA enabled). Design the strategies & encrypt databases, including Production, Pre-production & Development databases. Implemented end to end functionalities/features of Oracle Key Vault. Design, report, test & implement Oracle Enterprise Manager (cloud control) 13.4 version. Plan & Implement Database backup, restore & recovery strategies. Tune the overall database systems, for optimal performance, across multiple applications. Install & configure HA & Disaster recovery enabled databases. Design and execute the management plans. Develop and manage high-level roadmap of portfolios aligned with overall ITS strategy, business needs and strategies. Partner with appropriate businesses to facilitate the creation of business cases and value plans. Drive specific deliverables and ensure their conception, delivery and effective implementation to meet the business needs. Partner with appropriate stakeholders to develop operational support plans that ensure service reliability and availability. About Us: Innovative Computer Solutions Group, Inc has been a trusted leader in delivering cutting-edge IT and cybersecurity solutions from its base in Bowie, MD. Our clients rely on us for our expertise, reliability, and commitment to staying ahead of the ever-evolving technology landscape. We foster a collaborative and growth-oriented workplace where talented professionals are empowered to do their best work and make a real impact.
09/10/2026
Full time
Job Description Job Description About the Role: Innovative Computer Solutions Group, Inc is looking for a talented Data Encryption Specialist to join our growing team in Bowie, MD. This is an exciting opportunity to play a critical role in protecting sensitive data and strengthening cybersecurity infrastructure for a forward-thinking technology company. If you're passionate about data security and cutting-edge encryption technologies, we want to hear from you! Responsibilities: Design, implement, and manage data encryption solutions across enterprise systems and networks Monitor and assess encryption protocols to ensure compliance with industry standards and regulations Conduct vulnerability assessments and recommend improvements to existing cryptographic systems Collaborate with IT and security teams to integrate encryption best practices into data management workflows Develop and maintain documentation for encryption policies, procedures, and key management strategies Respond to security incidents involving data breaches or encryption failures and lead remediation efforts Stay current with emerging threats, encryption technologies, and cybersecurity trends PROJECT DESCRIPTION: HRA's Business Processing project will allow New Yorkers to apply for benefits, check their case status and make basic changes to their personal information in the very same way they conduct business in other aspects of their lives, online. By moving customer interactions online and consolidating offices where appropriate, we hope to improve customer experience and manage staff workload, while enhancing the integrity of our programs and increasing efficiencies. HRA is also investing in new technology and other improvements, such as a new version of the ACCESS NYC online client account and a new automated call system, to make sure we can support this project. Tasks & Duties Responsible for developing and implementing an Oracle encryption strategy for Oracle databases, as per City law. Architect Transparent Data Encryption (TDE) and Oracle Key Valut (OKV) technologies. Tested & implemented Transparent Data Encryption (TDE) feature on TSOX & TJAZ (High Availability with Disaster Recovery - MAA enabled). Design the strategies & encrypt databases, including Production, Pre-production & Development databases. Implemented end to end functionalities/features of Oracle Key Vault. Design, report, test & implement Oracle Enterprise Manager (cloud control) 13.4 version. Plan & Implement Database backup, restore & recovery strategies. Tune the overall database systems, for optimal performance, across multiple applications. Install & configure HA & Disaster recovery enabled databases. Design and execute the management plans. Develop and manage high-level roadmap of portfolios aligned with overall ITS strategy, business needs and strategies. Partner with appropriate businesses to facilitate the creation of business cases and value plans. Drive specific deliverables and ensure their conception, delivery and effective implementation to meet the business needs. Partner with appropriate stakeholders to develop operational support plans that ensure service reliability and availability. About Us: Innovative Computer Solutions Group, Inc has been a trusted leader in delivering cutting-edge IT and cybersecurity solutions from its base in Bowie, MD. Our clients rely on us for our expertise, reliability, and commitment to staying ahead of the ever-evolving technology landscape. We foster a collaborative and growth-oriented workplace where talented professionals are empowered to do their best work and make a real impact.

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