GovCIO LLC seeks a Project Manager to lead complex IT and digital modernization projects for federal agencies. You'll manage full project lifecycles, coordinating cross-functional agile teams to deliver secure, scalable software, cloud, and data solutions on time and within budget. Responsibilities include project planning, sprint management, risk and issue mitigation, stakeholder communication, vendor coordination, and performance reporting. You'll help modernize mission-critical systems, improve citizen services, and support innovation in a collaborative, mission-driven, and fast-paced federal IT environment. Responsibilities Lead end-to-end planning and execution of federal IT and digital modernization projects Manage scope, schedule, budget, risks, and issues across multiple workstreams Coordinate cross-functional agile teams and facilitate sprint ceremonies Collaborate with federal stakeholders to gather requirements and align on priorities Track and report project status, metrics, and deliverables to leadership and clients Ensure compliance with security, quality, and federal IT standards Coordinate with vendors and technical teams to integrate software, cloud, and data solutions Drive continuous improvement and lessons learned across projects Required Skills Project planning Agile/Scrum methodology Risk management Budget and cost control Stakeholder management Requirements gathering JIRA or similar tools Software development lifecycle (SDLC) knowledge Cloud and cybersecurity familiarity Data analytics and reporting
09/09/2026
Full time
GovCIO LLC seeks a Project Manager to lead complex IT and digital modernization projects for federal agencies. You'll manage full project lifecycles, coordinating cross-functional agile teams to deliver secure, scalable software, cloud, and data solutions on time and within budget. Responsibilities include project planning, sprint management, risk and issue mitigation, stakeholder communication, vendor coordination, and performance reporting. You'll help modernize mission-critical systems, improve citizen services, and support innovation in a collaborative, mission-driven, and fast-paced federal IT environment. Responsibilities Lead end-to-end planning and execution of federal IT and digital modernization projects Manage scope, schedule, budget, risks, and issues across multiple workstreams Coordinate cross-functional agile teams and facilitate sprint ceremonies Collaborate with federal stakeholders to gather requirements and align on priorities Track and report project status, metrics, and deliverables to leadership and clients Ensure compliance with security, quality, and federal IT standards Coordinate with vendors and technical teams to integrate software, cloud, and data solutions Drive continuous improvement and lessons learned across projects Required Skills Project planning Agile/Scrum methodology Risk management Budget and cost control Stakeholder management Requirements gathering JIRA or similar tools Software development lifecycle (SDLC) knowledge Cloud and cybersecurity familiarity Data analytics and reporting
GovCIO LLC seeks a Senior Information Assurance Engineer to secure mission-critical federal IT systems. In this role, you'll lead implementation of NIST and RMF controls, drive system authorization, and strengthen security across cloud and on-prem environments. Responsibilities include risk assessments, vulnerability analysis, documentation (SSP, POA&M), and collaboration with engineering teams to embed security into architectures and DevSecOps pipelines. You'll support incident response, mentor junior staff, and help modernize government technology in a fast-paced, mission-driven culture. Responsibilities Lead design and implementation of information assurance and cybersecurity controls across cloud and on-prem federal systems. Apply NIST, RMF, and FISMA frameworks to support system authorization, continuous monitoring, and compliance. Conduct risk assessments, vulnerability analysis, and control gap remediation planning. Develop and maintain security documentation, including SSPs, POA&Ms, and security test plans. Collaborate with engineering, Dev Sec Ops, and program teams to embed security into system architectures and SDLC. Support incident response, security investigations, and root-cause analysis for security events. Advise stakeholders on security best practices, emerging threats, and mitigation strategies. Mentor junior engineers and contribute to standard methodologies and security tooling improvements. Required Skills Information assurance Cybersecurity engineering Risk management framework (RMF) NIST 800-53 controls Security architecture design Vulnerability assessment SIEM tools Cloud security (AWS/Azure/Gov Cloud) Secure configuration management FISMA compliance Security documentation (SSP/POA&M) Incident response Network security Identity and access management Security testing and evaluation
09/06/2026
Full time
GovCIO LLC seeks a Senior Information Assurance Engineer to secure mission-critical federal IT systems. In this role, you'll lead implementation of NIST and RMF controls, drive system authorization, and strengthen security across cloud and on-prem environments. Responsibilities include risk assessments, vulnerability analysis, documentation (SSP, POA&M), and collaboration with engineering teams to embed security into architectures and DevSecOps pipelines. You'll support incident response, mentor junior staff, and help modernize government technology in a fast-paced, mission-driven culture. Responsibilities Lead design and implementation of information assurance and cybersecurity controls across cloud and on-prem federal systems. Apply NIST, RMF, and FISMA frameworks to support system authorization, continuous monitoring, and compliance. Conduct risk assessments, vulnerability analysis, and control gap remediation planning. Develop and maintain security documentation, including SSPs, POA&Ms, and security test plans. Collaborate with engineering, Dev Sec Ops, and program teams to embed security into system architectures and SDLC. Support incident response, security investigations, and root-cause analysis for security events. Advise stakeholders on security best practices, emerging threats, and mitigation strategies. Mentor junior engineers and contribute to standard methodologies and security tooling improvements. Required Skills Information assurance Cybersecurity engineering Risk management framework (RMF) NIST 800-53 controls Security architecture design Vulnerability assessment SIEM tools Cloud security (AWS/Azure/Gov Cloud) Secure configuration management FISMA compliance Security documentation (SSP/POA&M) Incident response Network security Identity and access management Security testing and evaluation
GovCIO LLC seeks a Cybersecurity Engineer SME to secure mission-critical federal systems. You will design secure architectures across cloud and on-prem, lead vulnerability assessments and incident response, and guide compliance with NIST and FedRAMP. Partnering with agile development and infrastructure teams, you'll embed security into DevSecOps pipelines and engineer security tools for monitoring and threat detection. As a mission-driven SME, you'll mentor teammates, advise government stakeholders on risk, and help modernize federal IT to improve services for citizens nationwide in a collaborative, fast-paced environment. Responsibilities Design, implement, and maintain secure network and cloud architectures for federal systems Lead security assessments, penetration testing, and vulnerability remediation activities Develop, document, and enforce cybersecurity policies, standards, and procedures Implement monitoring, logging, and incident detection/response capabilities Advise stakeholders on risk, compliance (e.g., Fed RAMP, NIST), and security best practices Collaborate with agile development teams to embed security into SDLC and Dev Sec Ops pipelines Perform security tool engineering, integration, and tuning across enterprise environments Support ATO/authorization activities, security documentation, and audit responses Mentor junior engineers and serve as SME on large, mission-critical federal projects Continuously evaluate emerging threats and technologies to enhance security posture Required Skills Network security architecture Cloud security (AWS/Azure/GCP) SIEM implementation and tuning Incident detection and response Vulnerability management and penetration testing NIST/Fed RAMP/RMF compliance Zero Trust and identity/access management Secure SDLC and Dev Sec Ops Scripting/automation (Python, Power Shell, or similar) Security tool engineering and integration
09/06/2026
Full time
GovCIO LLC seeks a Cybersecurity Engineer SME to secure mission-critical federal systems. You will design secure architectures across cloud and on-prem, lead vulnerability assessments and incident response, and guide compliance with NIST and FedRAMP. Partnering with agile development and infrastructure teams, you'll embed security into DevSecOps pipelines and engineer security tools for monitoring and threat detection. As a mission-driven SME, you'll mentor teammates, advise government stakeholders on risk, and help modernize federal IT to improve services for citizens nationwide in a collaborative, fast-paced environment. Responsibilities Design, implement, and maintain secure network and cloud architectures for federal systems Lead security assessments, penetration testing, and vulnerability remediation activities Develop, document, and enforce cybersecurity policies, standards, and procedures Implement monitoring, logging, and incident detection/response capabilities Advise stakeholders on risk, compliance (e.g., Fed RAMP, NIST), and security best practices Collaborate with agile development teams to embed security into SDLC and Dev Sec Ops pipelines Perform security tool engineering, integration, and tuning across enterprise environments Support ATO/authorization activities, security documentation, and audit responses Mentor junior engineers and serve as SME on large, mission-critical federal projects Continuously evaluate emerging threats and technologies to enhance security posture Required Skills Network security architecture Cloud security (AWS/Azure/GCP) SIEM implementation and tuning Incident detection and response Vulnerability management and penetration testing NIST/Fed RAMP/RMF compliance Zero Trust and identity/access management Secure SDLC and Dev Sec Ops Scripting/automation (Python, Power Shell, or similar) Security tool engineering and integration
GovCIO LLC seeks a Senior Process Analyst to modernize mission-critical federal IT services. You'll lead discovery workshops, map current and future-state processes, and translate business needs into clear, actionable requirements for agile delivery teams. Partnering with product owners, engineers, and government stakeholders, you'll identify bottlenecks, define KPIs, and recommend data-driven improvements that enhance citizen-facing digital services. This role blends business analysis, process optimization, and change management in a collaborative, mission-focused, and flexible work environment. Responsibilities Lead discovery sessions with federal stakeholders to understand mission, workflows, and pain points Document current and future-state business processes using standard modeling techniques Translate business needs into detailed functional and non-functional requirements for agile teams Analyze data and KPIs to identify bottlenecks and recommend process improvements Collaborate with product owners, engineers, and UX teams to align solutions with mission goals Support backlog refinement, user story creation, and acceptance criteria definition Facilitate change management activities, including training and stakeholder communications Ensure processes comply with federal standards, security, and quality best practices Required Skills Business process analysis Process mapping and modeling (BPMN/Visio/Lucidchart) Requirements gathering and documentation Data analysis and reporting Agile/Scrum methodologies Lean Six Sigma/continuous improvement Workflow and automation tools SQL or analytics tools (e.g., Tableau, Power BI) Technical writing and documentation Stakeholder management and facilitation
09/03/2026
Full time
GovCIO LLC seeks a Senior Process Analyst to modernize mission-critical federal IT services. You'll lead discovery workshops, map current and future-state processes, and translate business needs into clear, actionable requirements for agile delivery teams. Partnering with product owners, engineers, and government stakeholders, you'll identify bottlenecks, define KPIs, and recommend data-driven improvements that enhance citizen-facing digital services. This role blends business analysis, process optimization, and change management in a collaborative, mission-focused, and flexible work environment. Responsibilities Lead discovery sessions with federal stakeholders to understand mission, workflows, and pain points Document current and future-state business processes using standard modeling techniques Translate business needs into detailed functional and non-functional requirements for agile teams Analyze data and KPIs to identify bottlenecks and recommend process improvements Collaborate with product owners, engineers, and UX teams to align solutions with mission goals Support backlog refinement, user story creation, and acceptance criteria definition Facilitate change management activities, including training and stakeholder communications Ensure processes comply with federal standards, security, and quality best practices Required Skills Business process analysis Process mapping and modeling (BPMN/Visio/Lucidchart) Requirements gathering and documentation Data analysis and reporting Agile/Scrum methodologies Lean Six Sigma/continuous improvement Workflow and automation tools SQL or analytics tools (e.g., Tableau, Power BI) Technical writing and documentation Stakeholder management and facilitation
GovCIO LLC seeks a Sr. Technical Program Manager to lead complex, multi-team federal IT initiatives. You'll drive end-to-end delivery of cloud, cybersecurity, data, and digital transformation programs, aligning roadmaps with mission priorities. Responsibilities include owning program plans, scope, budget, and risks; coordinating Agile teams; and ensuring compliant, on-time releases. You'll partner with government stakeholders, engineers, and product owners in a collaborative, mission-driven environment, mentoring teams, promoting best practices, and advancing modernization that improves citizen-facing government services. Responsibilities Lead end-to-end delivery of complex, multi-team federal IT programs Develop and manage integrated program plans, scope, schedule, and budget Coordinate Agile teams and ceremonies across multiple workstreams Identify, manage, and mitigate program risks, issues, and dependencies Align technical roadmaps with agency mission objectives and priorities Collaborate with government stakeholders and technical leads to define requirements Ensure compliance with federal standards, security, and quality expectations Report program status, metrics, and outcomes to executives and clients Drive adoption of best practices in Agile, cloud, and Dev Sec Ops Mentor team members and foster a mission-driven, collaborative culture Required Skills Technical program management Agile/Scrum methodologies Cloud platforms (AWS/Azure/GCP) Cybersecurity fundamentals Data analytics concepts Risk and dependency management Stakeholder management Roadmap and release planning Budget and schedule management Government or federal contracting domain knowledge
09/02/2026
Full time
GovCIO LLC seeks a Sr. Technical Program Manager to lead complex, multi-team federal IT initiatives. You'll drive end-to-end delivery of cloud, cybersecurity, data, and digital transformation programs, aligning roadmaps with mission priorities. Responsibilities include owning program plans, scope, budget, and risks; coordinating Agile teams; and ensuring compliant, on-time releases. You'll partner with government stakeholders, engineers, and product owners in a collaborative, mission-driven environment, mentoring teams, promoting best practices, and advancing modernization that improves citizen-facing government services. Responsibilities Lead end-to-end delivery of complex, multi-team federal IT programs Develop and manage integrated program plans, scope, schedule, and budget Coordinate Agile teams and ceremonies across multiple workstreams Identify, manage, and mitigate program risks, issues, and dependencies Align technical roadmaps with agency mission objectives and priorities Collaborate with government stakeholders and technical leads to define requirements Ensure compliance with federal standards, security, and quality expectations Report program status, metrics, and outcomes to executives and clients Drive adoption of best practices in Agile, cloud, and Dev Sec Ops Mentor team members and foster a mission-driven, collaborative culture Required Skills Technical program management Agile/Scrum methodologies Cloud platforms (AWS/Azure/GCP) Cybersecurity fundamentals Data analytics concepts Risk and dependency management Stakeholder management Roadmap and release planning Budget and schedule management Government or federal contracting domain knowledge
GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication
09/02/2026
Full time
GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT. Responsibilities Lead end to end Service Now architecture and solution design for defense and aerospace customers Translate federal and Do D requirements into scalable, secure Service Now implementations Guide configuration, customization, and integrations across ITSM and related modules Establish platform standards, reusable patterns, and governance for CMDB and workflows Collaborate with security, infrastructure, and application teams to ensure compliance with federal policies Provide technical leadership, code reviews, and mentorship to developers and admins Produce architecture diagrams, design documents, and implementation roadmaps Drive continuous improvement, performance optimization, and innovation on the Service Now platform Required Skills Service Now platform architecture Service Now ITSM/ITOM/ITBM modules Service Now scripting (JavaScript, Glide) Service Now integrations (REST/SOAP APIs) Solution design & technical documentation Agile delivery methods CMDB design and governance Security and compliance (Do D/Fed RAMP) Performance tuning & scalability Stakeholder and requirements management
09/02/2026
Full time
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT. Responsibilities Lead end to end Service Now architecture and solution design for defense and aerospace customers Translate federal and Do D requirements into scalable, secure Service Now implementations Guide configuration, customization, and integrations across ITSM and related modules Establish platform standards, reusable patterns, and governance for CMDB and workflows Collaborate with security, infrastructure, and application teams to ensure compliance with federal policies Provide technical leadership, code reviews, and mentorship to developers and admins Produce architecture diagrams, design documents, and implementation roadmaps Drive continuous improvement, performance optimization, and innovation on the Service Now platform Required Skills Service Now platform architecture Service Now ITSM/ITOM/ITBM modules Service Now scripting (JavaScript, Glide) Service Now integrations (REST/SOAP APIs) Solution design & technical documentation Agile delivery methods CMDB design and governance Security and compliance (Do D/Fed RAMP) Performance tuning & scalability Stakeholder and requirements management
GovCIO LLC is seeking a Network Circuit Manager to support Defense & Aerospace programs within our IT & Cybersecurity team. In this role, you will design, manage, and optimize secure network circuits supporting mission-critical federal systems. You'll oversee carriers, troubleshoot complex connectivity issues, and ensure compliance with federal cybersecurity standards. GovCIO is a rapidly growing provider of advanced technology solutions, fostering a culture of agility, innovation, and continual learning with strong opportunities for career growth and impact in federal IT. Responsibilities Plan, design, and manage secure network circuits for defense and aerospace environments Coordinate with carriers and vendors to provision, maintain, and optimize circuits Monitor network performance and availability, troubleshooting latency and outages Implement and enforce cybersecurity controls aligned with federal and Do D standards Collaborate with cybersecurity teams to secure data-in-transit and boundary defenses Maintain detailed network diagrams, inventories, and configuration documentation Support incident response activities related to network circuit events Perform capacity planning and recommend upgrades to meet mission needs Ensure compliance with government security and continuity requirements Provide technical guidance to junior engineers and stakeholders Required Skills Network circuit design and management WAN/LAN optimization Firewall and router configuration VPN and secure communications NIST/Do D cybersecurity frameworks Network monitoring and SIEM tools Incident response and troubleshooting Capacity and performance planning Vendor and carrier management Documentation and configuration management
09/02/2026
Full time
GovCIO LLC is seeking a Network Circuit Manager to support Defense & Aerospace programs within our IT & Cybersecurity team. In this role, you will design, manage, and optimize secure network circuits supporting mission-critical federal systems. You'll oversee carriers, troubleshoot complex connectivity issues, and ensure compliance with federal cybersecurity standards. GovCIO is a rapidly growing provider of advanced technology solutions, fostering a culture of agility, innovation, and continual learning with strong opportunities for career growth and impact in federal IT. Responsibilities Plan, design, and manage secure network circuits for defense and aerospace environments Coordinate with carriers and vendors to provision, maintain, and optimize circuits Monitor network performance and availability, troubleshooting latency and outages Implement and enforce cybersecurity controls aligned with federal and Do D standards Collaborate with cybersecurity teams to secure data-in-transit and boundary defenses Maintain detailed network diagrams, inventories, and configuration documentation Support incident response activities related to network circuit events Perform capacity planning and recommend upgrades to meet mission needs Ensure compliance with government security and continuity requirements Provide technical guidance to junior engineers and stakeholders Required Skills Network circuit design and management WAN/LAN optimization Firewall and router configuration VPN and secure communications NIST/Do D cybersecurity frameworks Network monitoring and SIEM tools Incident response and troubleshooting Capacity and performance planning Vendor and carrier management Documentation and configuration management
Overview: GovCIO is currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This position will be located at Langley AFB, Virginia and will be an onsite position. Responsibilities: Designs and develops network and system architectures and defines key capabilities and performance requirements. Defines total systems design and technology maturity constraints in accordance with mission requirements. Develops network and system element architecture and design and interface definitions. Defines network and system implementation approach and operational concept. Develops models and architectural guidelines for current and future network and system development. Ensures requirements are met and evaluates performance with customer. Interfaces with the user(s) and all other stakeholders in order to determine their needs. Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule. Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components. Designs and develops solutions to applications problems, system administration issues, or network concerns. Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system. The ServiceNow Certified Technical Architect (CTA) will lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This role provides hands on technical leadership across multiple platform areas-including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine-ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements. Responsibilities include: ServiceNow Architecture & Platform Leadership Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules. Serve as the technical SME for: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Strategic Portfolio Management (SPM) Integrated Risk Management (IRM) App Engine & Automation Engine CMDB and CSDM Design and oversee integrations using Integration Hub, REST APIs, and custom spokes. Lead platform governance, ensuring alignment with best practices and federal security standards. Guide developers and administrators on technical design, configuration, and implementation. Produce and maintain technical design documentation, architectural diagrams, and configuration standards. Collaboration & Program Support Work closely with Program Managers, Product Owners, and Stakeholders to support roadmap planning, backlog refinement, and solution delivery. Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions. Network Architecture & Engineering Provide SME level support on network infrastructure and network hardware. Implement, administer, and troubleshoot network infrastructure devices. Create accurate network diagrams and documentation for design and planning. Apply strong understanding of network protocols, LAN/WAN technologies, and network security. Diagnose and resolve network issues with strong analytical and problem solving skills. Professional Attributes Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in team environments and directly with customers. Self starter who can work independently with minimal oversight. Flexible and dependable, able to adapt to program needs. Ability to quickly learn new technologies and products. Qualifications: Required Education and Experience High School Degree with 12+ yrs experience Clearance Level: Top Secret with SCI Eligibility (TS/SCI) 10+ years of experience including ServiceNow architecture, configuration, workflow development, and platform enhancements. Establishing and executing platform governance. Evaluating operational and strategic demands against platform capabilities and leading practices. Translating technical and business requirements into architectural blueprints. Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities. Creating architectural blueprints for federal agencies. Leading ServiceNow version upgrades. Deep understanding of overall ServiceNow platform architecture. Network security, LAN/WAN design, and network infrastructure documentation. Required Certifications: DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security). Technical Expertise App Engine Studio, Flow Designer, Integration Hub, Predictive Intelligence. Strong knowledge of CMDB and CSDM. Experience with Agile, DevOps, and CI/CD pipelines integrated with ServiceNow. Preferred Skills and Experience Experience with DoD NIPR, SIPR and JWICS Networks. DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA). Posted Salary Range: USD $190,000.00 - USD $215,000.00 /Yr.
09/01/2026
Full time
Overview: GovCIO is currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This position will be located at Langley AFB, Virginia and will be an onsite position. Responsibilities: Designs and develops network and system architectures and defines key capabilities and performance requirements. Defines total systems design and technology maturity constraints in accordance with mission requirements. Develops network and system element architecture and design and interface definitions. Defines network and system implementation approach and operational concept. Develops models and architectural guidelines for current and future network and system development. Ensures requirements are met and evaluates performance with customer. Interfaces with the user(s) and all other stakeholders in order to determine their needs. Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule. Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components. Designs and develops solutions to applications problems, system administration issues, or network concerns. Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system. The ServiceNow Certified Technical Architect (CTA) will lead the architecture, design, and implementation of enterprise scale ServiceNow solutions in support of a USAF program. This role provides hands on technical leadership across multiple platform areas-including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine-ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements. Responsibilities include: ServiceNow Architecture & Platform Leadership Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules. Serve as the technical SME for: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Strategic Portfolio Management (SPM) Integrated Risk Management (IRM) App Engine & Automation Engine CMDB and CSDM Design and oversee integrations using Integration Hub, REST APIs, and custom spokes. Lead platform governance, ensuring alignment with best practices and federal security standards. Guide developers and administrators on technical design, configuration, and implementation. Produce and maintain technical design documentation, architectural diagrams, and configuration standards. Collaboration & Program Support Work closely with Program Managers, Product Owners, and Stakeholders to support roadmap planning, backlog refinement, and solution delivery. Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions. Network Architecture & Engineering Provide SME level support on network infrastructure and network hardware. Implement, administer, and troubleshoot network infrastructure devices. Create accurate network diagrams and documentation for design and planning. Apply strong understanding of network protocols, LAN/WAN technologies, and network security. Diagnose and resolve network issues with strong analytical and problem solving skills. Professional Attributes Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in team environments and directly with customers. Self starter who can work independently with minimal oversight. Flexible and dependable, able to adapt to program needs. Ability to quickly learn new technologies and products. Qualifications: Required Education and Experience High School Degree with 12+ yrs experience Clearance Level: Top Secret with SCI Eligibility (TS/SCI) 10+ years of experience including ServiceNow architecture, configuration, workflow development, and platform enhancements. Establishing and executing platform governance. Evaluating operational and strategic demands against platform capabilities and leading practices. Translating technical and business requirements into architectural blueprints. Working directly with business stakeholders to identify, analyze, and map requirements to ServiceNow capabilities. Creating architectural blueprints for federal agencies. Leading ServiceNow version upgrades. Deep understanding of overall ServiceNow platform architecture. Network security, LAN/WAN design, and network infrastructure documentation. Required Certifications: DoD 8570.01-M IAT Level II (e.g., Sec+ CE, SSCP, CND, CCNA Security). Technical Expertise App Engine Studio, Flow Designer, Integration Hub, Predictive Intelligence. Strong knowledge of CMDB and CSDM. Experience with Agile, DevOps, and CI/CD pipelines integrated with ServiceNow. Preferred Skills and Experience Experience with DoD NIPR, SIPR and JWICS Networks. DoD 8570.01-M IASAE II (CASP+CE, CISSP, CSSLP) compliance. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA). Posted Salary Range: USD $190,000.00 - USD $215,000.00 /Yr.
Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.
09/01/2026
Full time
Overview: GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position. Responsibilities: We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Posted Salary Range: USD $120,000.00 - USD $150,650.00 /Yr.