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Network Engineer (TS/SCI)- Senior & Mid
Vexterra Group Bethesda, Maryland
Job Description Job Description Vexterra Group is currently searching for a TS/SCI cleared network engineer to provide the following database system support: Primary Responsibilities Provide network project engineering support to replace and consolidate End of Life (EOL) Controlled Interfaces with new Controlled Interfaces Use an Agile framework and sprint cycle timeframe to track project task and user stories within Jira Develop and document a process and implement said process across Controlled Interfaces, developing network designs to replace and consolidate Controlled Interfaces Assess impact to network performance when consolidating Controlled Interfaces and provided guidance on the most practical technical approach to ensure effective integration and optimal network performance, create network scripts and configurations for firewalls and associated network devices such as routers, and switches to support the replacement of Controlled Interfaces, and present network designs to engineering review boards Perform security analyses of network architecture and integrate Controlled Interfaces with network Management Enclaves Align COTS products and commercial solutions to comply with security standards, align proposed network solutions to security policies and standards, and identify and implement network protection solutions when consolidating Controlled Interfaces Provide transition support for End-of-Life network hardware, provide advice and guidance on the most practical technical approach to meeting user requirements, and perform network engineering on specific sensitive Sponsor mission systems Seek opportunities for continuous improvement to support effective and efficient operations Basic Qualifications Requires a bachelor's degree and 10+ years of relevant experience, additional years of experience may be considered in lieu of a degree Demonstrated experience with network security such as firewalls and ACL's. Demonstrated experience working in multivendor Firewall and Network Security appliances such as Cisco, Palo Alto, IXIA, Juniper, and Netscaler. Demonstrated experience working in Local Area Network (LAN) environments. Demonstrated experience working in Wide Area Network (WAN) environments. Demonstrated experience working with TCP IP protocol suite, IP subnets and masking, and routing protocols. Demonstrated experience explaining protocols, technical procedures and processes clearly and accurately to both technical and non-technical audiences. Demonstrated experience developing network designs within and across multiple networks in datacenters and the Cloud. Demonstrated experience developing network designs. Demonstrated experience with Agile, Jira, or Scrum, Kanban, or SAFe Demonstrated experience using JIRA, or Confluence Demonstrated experience designing enterprise scale networking solutions Experience supervising others Cisco Certified Network Associate - (CCNA) Certification Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) Clearance TS/SCI clearance with Polygraph required US Citizenship is required due to the nature of the government contracts we support. Preferred Qualifications Experience with Junos Space Network Management Platform Experience applying Security Technical Implementation Guides (STIGs) Experience deploying/utilizing Cisco Identity Services Engine Experience with PowerShell DHCP Knowledge of complex configuration management techniques and requirements appropriate to manage base level network systems Knowledge of DoD networks and DoD network limitations in an IT-related field Experience with VMWare Component Protection (VMCP) Juniper Network Certified Internet Associate-Junos Certification (JNCIA-Junos) Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT) Highly Preferred: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) Powered by JazzHR lDXKb08Xt9
11/12/2026
Full time
Job Description Job Description Vexterra Group is currently searching for a TS/SCI cleared network engineer to provide the following database system support: Primary Responsibilities Provide network project engineering support to replace and consolidate End of Life (EOL) Controlled Interfaces with new Controlled Interfaces Use an Agile framework and sprint cycle timeframe to track project task and user stories within Jira Develop and document a process and implement said process across Controlled Interfaces, developing network designs to replace and consolidate Controlled Interfaces Assess impact to network performance when consolidating Controlled Interfaces and provided guidance on the most practical technical approach to ensure effective integration and optimal network performance, create network scripts and configurations for firewalls and associated network devices such as routers, and switches to support the replacement of Controlled Interfaces, and present network designs to engineering review boards Perform security analyses of network architecture and integrate Controlled Interfaces with network Management Enclaves Align COTS products and commercial solutions to comply with security standards, align proposed network solutions to security policies and standards, and identify and implement network protection solutions when consolidating Controlled Interfaces Provide transition support for End-of-Life network hardware, provide advice and guidance on the most practical technical approach to meeting user requirements, and perform network engineering on specific sensitive Sponsor mission systems Seek opportunities for continuous improvement to support effective and efficient operations Basic Qualifications Requires a bachelor's degree and 10+ years of relevant experience, additional years of experience may be considered in lieu of a degree Demonstrated experience with network security such as firewalls and ACL's. Demonstrated experience working in multivendor Firewall and Network Security appliances such as Cisco, Palo Alto, IXIA, Juniper, and Netscaler. Demonstrated experience working in Local Area Network (LAN) environments. Demonstrated experience working in Wide Area Network (WAN) environments. Demonstrated experience working with TCP IP protocol suite, IP subnets and masking, and routing protocols. Demonstrated experience explaining protocols, technical procedures and processes clearly and accurately to both technical and non-technical audiences. Demonstrated experience developing network designs within and across multiple networks in datacenters and the Cloud. Demonstrated experience developing network designs. Demonstrated experience with Agile, Jira, or Scrum, Kanban, or SAFe Demonstrated experience using JIRA, or Confluence Demonstrated experience designing enterprise scale networking solutions Experience supervising others Cisco Certified Network Associate - (CCNA) Certification Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) Clearance TS/SCI clearance with Polygraph required US Citizenship is required due to the nature of the government contracts we support. Preferred Qualifications Experience with Junos Space Network Management Platform Experience applying Security Technical Implementation Guides (STIGs) Experience deploying/utilizing Cisco Identity Services Engine Experience with PowerShell DHCP Knowledge of complex configuration management techniques and requirements appropriate to manage base level network systems Knowledge of DoD networks and DoD network limitations in an IT-related field Experience with VMWare Component Protection (VMCP) Juniper Network Certified Internet Associate-Junos Certification (JNCIA-Junos) Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT) Highly Preferred: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) Powered by JazzHR lDXKb08Xt9
Network Engineer-Mid Level
Alexandria Insights Stafford, Virginia
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR u9Z4h0Vo66
11/12/2026
Full time
Job Description Job Description Mid-Level Network Engineer THIS IS NOT A REMOTE POSITION Stafford, Virginia Minimal Travel Work arrangement: This position is fully on-site in Stafford, Virginia. Remote work is not available. Position Overview The Mid-Level Network Engineer designs, configures, secures, and sustains network infrastructure supporting Department of Defense tactical and enterprise environments. The engineer will implement routing, switching, firewall, virtual local area network, wireless, and network-management solutions; monitor performance and availability; troubleshoot complex connectivity issues; and maintain accurate technical documentation. Success requires independent technical judgment, disciplined configuration management, and close coordination with cybersecurity, systems engineering, operations, and program stakeholders. Role Priorities Deliver secure, resilient, and high-performing network services for mission and business operations. Maintain standardized configurations, accurate documentation, and strong change control across network environments. Identify and resolve performance, availability, interoperability, and security issues before they affect users or mission outcomes. Support modernization while maintaining compliance with approved Department of Defense cybersecurity and engineering requirements. Provide stakeholders with timely technical analysis, clear recommendations, and reliable status information. Key Responsibilities Network Engineering and Implementation Design, configure, test, and deploy network solutions using routers, switches, firewalls, virtual local area networks, wireless technologies, and associated services. Configure and manage dynamic routing protocols, switching features, access controls, network address translation, and segmentation for tactical and enterprise environments. Evaluate technical requirements, network dependencies, capacity constraints, and implementation risks; recommend practical solutions aligned with approved architectures. Operations, Security, and Troubleshooting Monitor network health, availability, utilization, and performance; investigate incidents and restore service within established priorities. Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, firewall, wireless, and interoperability issues using approved diagnostic tools. Implement network hardening, security controls, and remediation actions in accordance with approved Security Technical Implementation Guides and organizational policy. Support cryptographic devices and protocols used in defense network environments, coordinating with security specialists when escalation is required. Configuration Management and Collaboration Maintain network diagrams, configuration baselines, addressing plans, interface records, standard operating procedures, and implementation documentation. Use network monitoring and configuration-management tools to identify drift, support backups, control changes, and improve operational visibility. Participate in technical reviews, change-control boards, testing events, and implementation activities; document decisions, risks, and follow-up actions. Coordinate with cybersecurity, systems engineering, operations, vendors, and customer stakeholders to integrate solutions and resolve cross-functional impediments. Required Qualifications Education: Bachelor's Degree and 5+ years of experience OR Master's + 2 years Experience: 5+ years in varied network environments Certifications: Cisco Certified Network Associate (CCNA) Preferred Qualifications Experience with DoD STIG compliance and network hardening procedures Familiarity with NSA Type 1 encryption and HAIPE devices Experience with Software Defined Networking (SDN) in tactical environments Knowledge of MPLS, BGP, and advanced enterprise routing protocols Conditions of Employment U.S. citizenship is required. An active Department of Defense Secret security clearance is required. This position is contingent upon contract award. Candidate Profile The ideal candidate combines practical network engineering expertise with sound technical judgment, mission focus, and a disciplined approach to secure tactical communications. They apply a strong understanding of network topologies, dynamic routing protocols, advanced switching, firewalls, virtual local area network segmentation, configuration-management tools, and cryptographic protocols to design and sustain robust, resilient program networks. They deploy, manage, troubleshoot, and optimize tactical wireless and wired infrastructure; maintain clear and accurate network documentation; and translate operational and security requirements into reliable, supportable solutions for Department of Defense environments. Salary Range The anticipated base salary range for this position is $75,000-$110,000 annually. The final offer will depend on the candidate's qualifications, relevant experience, certifications, security-clearance status, and other job-related factors. Join a Top Workplace! Alexandria Insights, a Service-Disabled Veteran-Owned Small Business (SDVOSB), was recently named one of The Washington Post's Top 250 Workplaces in the Washington, D.C. Metro area-ranking out of 98 in the midsize company category! We are dedicated to helping our customers solve meaningful problems through the effective and efficient use of technology. If you're self-motivated, entrepreneurial, and hard-working, and you're looking to join a growing small company with big opportunities, we encourage you to apply. Submit your resume today and take the next step in your career with one of the region's top-ranked employers. Alexandria Insights is an EEO/AA/Disability/Veterans Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, marital status, veteran status, national origin, age, sexual orientation, disability, or any other legally protected status. We also provide reasonable accommodations for individuals who are unable to use the online system due to a disability. Powered by JazzHR u9Z4h0Vo66
BI Reporting & AI Analyst
AVUM INC Malibu, California
Job Description Job Description Description: Position Summary Designs, develops, and maintains business intelligence dashboards, reports, and data visualizations that support Avum's internal operations and government mission programs. Transforms complex data in various formats into datasets to create clear, actionable insights for program teams, leadership, and government customers. Leverages advanced analytics, emerging AI, and automation capabilities to enhance reporting workflows, improve data quality, and accelerate analytics delivery. Key Responsibilities Design, build, and maintain interactive BI dashboards and reports using Tableau, QuickSight, Qlik, Appian or similar tools Develop and manage paginated and ad hoc reports for program teams, leadership, and government customers Build and optimize data models, calculated measures and data transformations to support accurate, scalable reporting Develop and maintain ETL processes for data extraction, cleansing, transformation, and loading from multiple sources Respond to ad hoc data calls and reporting requests from program teams and government customers with quick turnaround Perform data quality assurance, validation, and reconciliation to ensure reporting accuracy and data integrity Leverage AI-powered analytics features (e.g., AI-driven insights, natural language queries) to enhance dashboard capabilities and user experience Apply advanced analytic techniques to solve business problems and address needs Identify opportunities to automate recurring reports and data workflows using AI tools, scripting, or low-code platforms Collaborate with stakeholders to gather requirements, define KPIs, and translate business needs into effective data visualizations Present visualizations and findings to stakeholders and program teams Support data migration efforts, system integrations, and BI tool evaluation initiatives Create and maintain documentation for reports, data sources, data dictionaries, and standard operating procedures Monitor dashboard performance, troubleshoot data issues, and implement continuous improvements to reporting solutions Requirements: Required Qualifications Bachelor's degree in data analytics, information systems, computer science, statistics, or related 3+ years of experience in BI development, data analytics, or reporting Strong proficiency in Tableau, Amazon QuickSight, or similar BI platforms, including data modeling and calculated field development Experience with cloud-based BI platforms and data services (Databricks, Palantir Foundry, AWS QuickSight, Azure Synapse, Google Looker) Solid SQL skills with experience writing complex queries against relational databases (e.g., Redshift, Oracle, PostgreSQL, SQL Server) Experience designing star/snowflake schemas and building scalable data models Experience handling semi-unstructured and unstructured data Demonstrated ability to translate business requirements into clear, impactful data visualizations Experience with machine learning, predictive analytics, and other advanced analytics capabilities U.S. citizenship required Ability to obtain and maintain a Secret security clearance Preferred Qualifications Master's degree in data science, analytics, information systems, or related field Active Secret or Top Secret security clearance Experience with AI-enhanced analytics tools (e.g., Qlik Insight Advisor, Tableau AI, natural language query features) Python or R scripting skills for data manipulation, automation, or advanced analytics Familiarity with cutting edge standards for enterprise data architecture (e.g., Palantir Foundry Ontology, Appian data fabric) Tableau Desktop Specialist, Microsoft PL-300, or similar BI certification Experience with ETL tools or frameworks (SSIS, Informatica, AWS Glue, or custom pipelines) Familiarity with Appian, SharePoint, or other enterprise platforms Familiarity with DoD contract writing system data structures (Procurement Data Standard (PDS Experience supporting federal government or DoD customers Knowledge of federal compliance frameworks (CMMC, NIST 800-171) Google Associate Cloud Engineer or similar cloud certification Work Environment & Requirements Hybrid/remote work environment with potential on-site requirements based on contract needs U.S. citizenship required Security clearance: Ability to obtain and maintain a Secret clearance (active clearance preferred) Background check required Equal Employment Opportunity Avum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.
11/12/2026
Full time
Job Description Job Description Description: Position Summary Designs, develops, and maintains business intelligence dashboards, reports, and data visualizations that support Avum's internal operations and government mission programs. Transforms complex data in various formats into datasets to create clear, actionable insights for program teams, leadership, and government customers. Leverages advanced analytics, emerging AI, and automation capabilities to enhance reporting workflows, improve data quality, and accelerate analytics delivery. Key Responsibilities Design, build, and maintain interactive BI dashboards and reports using Tableau, QuickSight, Qlik, Appian or similar tools Develop and manage paginated and ad hoc reports for program teams, leadership, and government customers Build and optimize data models, calculated measures and data transformations to support accurate, scalable reporting Develop and maintain ETL processes for data extraction, cleansing, transformation, and loading from multiple sources Respond to ad hoc data calls and reporting requests from program teams and government customers with quick turnaround Perform data quality assurance, validation, and reconciliation to ensure reporting accuracy and data integrity Leverage AI-powered analytics features (e.g., AI-driven insights, natural language queries) to enhance dashboard capabilities and user experience Apply advanced analytic techniques to solve business problems and address needs Identify opportunities to automate recurring reports and data workflows using AI tools, scripting, or low-code platforms Collaborate with stakeholders to gather requirements, define KPIs, and translate business needs into effective data visualizations Present visualizations and findings to stakeholders and program teams Support data migration efforts, system integrations, and BI tool evaluation initiatives Create and maintain documentation for reports, data sources, data dictionaries, and standard operating procedures Monitor dashboard performance, troubleshoot data issues, and implement continuous improvements to reporting solutions Requirements: Required Qualifications Bachelor's degree in data analytics, information systems, computer science, statistics, or related 3+ years of experience in BI development, data analytics, or reporting Strong proficiency in Tableau, Amazon QuickSight, or similar BI platforms, including data modeling and calculated field development Experience with cloud-based BI platforms and data services (Databricks, Palantir Foundry, AWS QuickSight, Azure Synapse, Google Looker) Solid SQL skills with experience writing complex queries against relational databases (e.g., Redshift, Oracle, PostgreSQL, SQL Server) Experience designing star/snowflake schemas and building scalable data models Experience handling semi-unstructured and unstructured data Demonstrated ability to translate business requirements into clear, impactful data visualizations Experience with machine learning, predictive analytics, and other advanced analytics capabilities U.S. citizenship required Ability to obtain and maintain a Secret security clearance Preferred Qualifications Master's degree in data science, analytics, information systems, or related field Active Secret or Top Secret security clearance Experience with AI-enhanced analytics tools (e.g., Qlik Insight Advisor, Tableau AI, natural language query features) Python or R scripting skills for data manipulation, automation, or advanced analytics Familiarity with cutting edge standards for enterprise data architecture (e.g., Palantir Foundry Ontology, Appian data fabric) Tableau Desktop Specialist, Microsoft PL-300, or similar BI certification Experience with ETL tools or frameworks (SSIS, Informatica, AWS Glue, or custom pipelines) Familiarity with Appian, SharePoint, or other enterprise platforms Familiarity with DoD contract writing system data structures (Procurement Data Standard (PDS Experience supporting federal government or DoD customers Knowledge of federal compliance frameworks (CMMC, NIST 800-171) Google Associate Cloud Engineer or similar cloud certification Work Environment & Requirements Hybrid/remote work environment with potential on-site requirements based on contract needs U.S. citizenship required Security clearance: Ability to obtain and maintain a Secret clearance (active clearance preferred) Background check required Equal Employment Opportunity Avum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.
Technical Supervisor
Sonora Quest Laboratories Peoria, Arizona
Sonora Quest Laboratories is seeking a Technical Supervisor to lead a team supporting critical software and IT solutions. In this role, you will oversee daily technical operations, prioritize and resolve incidents, and ensure high system availability and performance. You'll coordinate software deployments, monitor environments, and enforce best practices in troubleshooting and documentation. The Technical Supervisor will mentor team members, collaborate with cross-functional stakeholders, and drive continuous improvement to enhance reliability, efficiency, and user satisfaction across our technology platforms. Responsibilities Lead and supervise a team of technical specialists supporting software and IT systems. Oversee daily technical operations, ticket queues, and incident resolution. Coordinate and monitor software deployments, updates, and environment changes. Ensure system availability, performance, and adherence to SLAs. Implement and refine troubleshooting, documentation, and escalation processes. Collaborate with cross-functional teams on technical projects and initiatives. Mentor, train, and evaluate team members to support their development. Track and report on operational metrics, trends, and improvement opportunities. Required Skills Technical support management Incident and problem management IT service delivery Team leadership and coaching Software deployment and maintenance System monitoring and troubleshooting Ticketing and escalation tools Change management Performance reporting and KPIs Documentation and process improvement
11/12/2026
Full time
Sonora Quest Laboratories is seeking a Technical Supervisor to lead a team supporting critical software and IT solutions. In this role, you will oversee daily technical operations, prioritize and resolve incidents, and ensure high system availability and performance. You'll coordinate software deployments, monitor environments, and enforce best practices in troubleshooting and documentation. The Technical Supervisor will mentor team members, collaborate with cross-functional stakeholders, and drive continuous improvement to enhance reliability, efficiency, and user satisfaction across our technology platforms. Responsibilities Lead and supervise a team of technical specialists supporting software and IT systems. Oversee daily technical operations, ticket queues, and incident resolution. Coordinate and monitor software deployments, updates, and environment changes. Ensure system availability, performance, and adherence to SLAs. Implement and refine troubleshooting, documentation, and escalation processes. Collaborate with cross-functional teams on technical projects and initiatives. Mentor, train, and evaluate team members to support their development. Track and report on operational metrics, trends, and improvement opportunities. Required Skills Technical support management Incident and problem management IT service delivery Team leadership and coaching Software deployment and maintenance System monitoring and troubleshooting Ticketing and escalation tools Change management Performance reporting and KPIs Documentation and process improvement
SharePoint and Power Platform Specialist
Pharos Admin Services Denver, Colorado
Job Description Job Description The SharePoint and Power Platform Specialist will design, develop, and maintain modern workplace solutions, leveraging SharePoint Online, Microsoft PowerApps, and Azure services. This role bridges the gap between end-user business requirements and robust cloud architecture, automating workflows, managing site structures, and integrating Microsoft 365 with Azure cloud environments. Key Responsibilities SharePoint Administration & Development Architecture & Design: Design and build scalable SharePoint Online sites, document libraries, lists, and metadata structures. Site Management: Manage user permissions, security groups, and access controls for enterprise compliance. Customization: Develop modern, user-centric SharePoint solutions utilizing client-side technologies (HTML, CSS, JavaScript, and SPFx). PowerApps & Power Automate (Power Platform) App Development: Build, deploy, and troubleshoot canvas and model-driven PowerApps tailored to business needs. Workflow Automation: Create and manage complex Power Automate (Flow) workflows to automate manual processes and business operations. Data Integration: Integrate Power Platform solutions with Dataverse, SharePoint lists, and external data sources. Azure Integration Cloud Solutions: Design and deploy Azure services (e.g., Azure Functions, Logic Apps, Azure SQL) that support long-running operations or complex triggers for Power Platform solutions. Identity Management: Work with Entra ID (formerly Azure Active Directory) for secure user authentication, role-based access control, and hybrid environment management. Deployment: Utilize CI/CD pipelines (e.g., Azure DevOps) for version control and application lifecycle management (ALM) of enterprise solutions. Qualifications & Requirements Experience: 3+ years of hands-on experience in SharePoint Online, PowerApps, and Power Automate administration and development. Azure Knowledge: Familiarity with Azure cloud services, specifically in integrating cloud compute/data services with Microsoft 365 and Power Platform. Coding Languages: Working knowledge of front-end web technologies and scripting (e.g., JavaScript, JSON, TypeScript, HTML, C#, or PowerShell). Analytical Skills: Ability to analyze business requirements, translate them into technical solutions, and solve problems creatively. Soft Skills: Excellent verbal and written communication skills to effectively collaborate with both technical and non-technical stakeholders. Preferred Qualifications Education: Bachelor's degree in Computer Science, Information Systems, or a related field. Certifications: Holding or actively pursuing Microsoft credentials, such as: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Azure Solutions Architect Expert Governance & Security: Familiarity with Power Platform governance, data loss prevention (DLP) policies, and enterprise security compliance.
11/12/2026
Full time
Job Description Job Description The SharePoint and Power Platform Specialist will design, develop, and maintain modern workplace solutions, leveraging SharePoint Online, Microsoft PowerApps, and Azure services. This role bridges the gap between end-user business requirements and robust cloud architecture, automating workflows, managing site structures, and integrating Microsoft 365 with Azure cloud environments. Key Responsibilities SharePoint Administration & Development Architecture & Design: Design and build scalable SharePoint Online sites, document libraries, lists, and metadata structures. Site Management: Manage user permissions, security groups, and access controls for enterprise compliance. Customization: Develop modern, user-centric SharePoint solutions utilizing client-side technologies (HTML, CSS, JavaScript, and SPFx). PowerApps & Power Automate (Power Platform) App Development: Build, deploy, and troubleshoot canvas and model-driven PowerApps tailored to business needs. Workflow Automation: Create and manage complex Power Automate (Flow) workflows to automate manual processes and business operations. Data Integration: Integrate Power Platform solutions with Dataverse, SharePoint lists, and external data sources. Azure Integration Cloud Solutions: Design and deploy Azure services (e.g., Azure Functions, Logic Apps, Azure SQL) that support long-running operations or complex triggers for Power Platform solutions. Identity Management: Work with Entra ID (formerly Azure Active Directory) for secure user authentication, role-based access control, and hybrid environment management. Deployment: Utilize CI/CD pipelines (e.g., Azure DevOps) for version control and application lifecycle management (ALM) of enterprise solutions. Qualifications & Requirements Experience: 3+ years of hands-on experience in SharePoint Online, PowerApps, and Power Automate administration and development. Azure Knowledge: Familiarity with Azure cloud services, specifically in integrating cloud compute/data services with Microsoft 365 and Power Platform. Coding Languages: Working knowledge of front-end web technologies and scripting (e.g., JavaScript, JSON, TypeScript, HTML, C#, or PowerShell). Analytical Skills: Ability to analyze business requirements, translate them into technical solutions, and solve problems creatively. Soft Skills: Excellent verbal and written communication skills to effectively collaborate with both technical and non-technical stakeholders. Preferred Qualifications Education: Bachelor's degree in Computer Science, Information Systems, or a related field. Certifications: Holding or actively pursuing Microsoft credentials, such as: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Azure Solutions Architect Expert Governance & Security: Familiarity with Power Platform governance, data loss prevention (DLP) policies, and enterprise security compliance.
System Support Specialist
Global Lending Services Greenville, South Carolina
Job Description Job Description Why GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly , driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work! o Competitive base pay and performance bonuses, dependent on role o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability o 401K with employer match and 100% immediate vesting o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life o Paid Volunteer Time Off (VTO) Annually o Tuition Reimbursement o Parental Leave o Business casual work environment This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2027 What does it mean to be a System Support Specialist at GLS? As a System Support Specialist, you will be responsible for troubleshooting assigned proprietary GLS system components. This includes managing issues with the vendors of the various software-as-a-service platforms that comprise the operational processes. How will you drive value within the organization as a System Support Specialist? Troubleshoot and resolve issues as quickly as possible Coordinate testing related to production issue resolution and afterward develop proactive training related to the issues Learn from and document solutions provided by vendors and upper-tier resources to constantly reduce the need for escalation Identify and prioritize incidents requiring urgent attention Determine impacts on workflows and the overall business Develop detailed functional and technical descriptions of issues Engage with management and other subject matter experts to gather data on production issues Drive escalation decisions with vendors and management Assist with or provide root cause analysis of servicing incidents in a timely manner Communicate resolutions using various media such as spreadsheets, charts, diagrams, or other documents to educate operations staff describing the problem, process, or the intended functionality Enhance monitoring tools to capture and diagnose incidents Create knowledge base articles related to the servicing domain and train Tier 1 staff within that scope Follow feature implementation schedule for monitoring of issues and training purposes Support ongoing system maintenance work Build close working relationships with both business, IT staff, and vendor partners What should you already know to be successful as a System Support Specialist? External candidates require a Bachelor's degree in Statistics, Mathematics, Economics, Finance, Engineering, Computer, Information Technology, or a related field Proficient computer skills and ability to quickly learn new computer applications as required. Working knowledge of SQL and/or Python preferred Strong written, verbal and interpersonal communication skills while presenting ideas in business-friendly and user-friendly language Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business Employment Requirements: Work at a desk/in a seated position up to 100% of the workday Constantly operate a computer and other standard office equipment Talk and hear to exchange accurate information Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading The position does require domestic travel up to two weeks annually This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are Monday through Friday, 8:00am-6:00pm Regular, predictable attendance is required, including in excess of 40 hours as business demands dictate This role will participate in an on-call rotation for after-hours support 2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees Please visit for information about our great company and other amazing opportunities Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.
11/12/2026
Full time
Job Description Job Description Why GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly , driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work! o Competitive base pay and performance bonuses, dependent on role o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability o 401K with employer match and 100% immediate vesting o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life o Paid Volunteer Time Off (VTO) Annually o Tuition Reimbursement o Parental Leave o Business casual work environment This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2027 What does it mean to be a System Support Specialist at GLS? As a System Support Specialist, you will be responsible for troubleshooting assigned proprietary GLS system components. This includes managing issues with the vendors of the various software-as-a-service platforms that comprise the operational processes. How will you drive value within the organization as a System Support Specialist? Troubleshoot and resolve issues as quickly as possible Coordinate testing related to production issue resolution and afterward develop proactive training related to the issues Learn from and document solutions provided by vendors and upper-tier resources to constantly reduce the need for escalation Identify and prioritize incidents requiring urgent attention Determine impacts on workflows and the overall business Develop detailed functional and technical descriptions of issues Engage with management and other subject matter experts to gather data on production issues Drive escalation decisions with vendors and management Assist with or provide root cause analysis of servicing incidents in a timely manner Communicate resolutions using various media such as spreadsheets, charts, diagrams, or other documents to educate operations staff describing the problem, process, or the intended functionality Enhance monitoring tools to capture and diagnose incidents Create knowledge base articles related to the servicing domain and train Tier 1 staff within that scope Follow feature implementation schedule for monitoring of issues and training purposes Support ongoing system maintenance work Build close working relationships with both business, IT staff, and vendor partners What should you already know to be successful as a System Support Specialist? External candidates require a Bachelor's degree in Statistics, Mathematics, Economics, Finance, Engineering, Computer, Information Technology, or a related field Proficient computer skills and ability to quickly learn new computer applications as required. Working knowledge of SQL and/or Python preferred Strong written, verbal and interpersonal communication skills while presenting ideas in business-friendly and user-friendly language Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business Employment Requirements: Work at a desk/in a seated position up to 100% of the workday Constantly operate a computer and other standard office equipment Talk and hear to exchange accurate information Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading The position does require domestic travel up to two weeks annually This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are Monday through Friday, 8:00am-6:00pm Regular, predictable attendance is required, including in excess of 40 hours as business demands dictate This role will participate in an on-call rotation for after-hours support 2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees Please visit for information about our great company and other amazing opportunities Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.
Software Systems Manager
Housing Authority of San Luis Obispo (CA) Paso Robles, California
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
11/12/2026
Full time
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
NC FAST Batch Operations Technician
Smx Services & Consulting, Inc. Raleigh, North Carolina
Job Description Batch Operations / Production Support Specialist Shift Requirement: Applicant must be available to work a rotating schedule across all three shifts: 5:00 PM - 1:00 AM 10:00 PM - 6:00 AM 1:00 AM - 9:00 AM Position Overview We are seeking an experienced Batch Operations / Production Support Specialist to support critical production environments and ensure the successful execution of batch processing activities. The ideal candidate will have strong experience monitoring production systems, troubleshooting operational issues, analyzing logs, and coordinating issue resolution with cross-functional teams. Responsibilities Execute, monitor, and support production batch processing activities. Verify batch execution results and support nightly production operations across multiple servers and environments. Perform first-level analysis of data interface exceptions, processing failures, and system logs. Troubleshoot and resolve production issues, escalating unresolved incidents according to established support procedures. Coordinate with functional and technical teams to ensure timely issue identification, analysis, and resolution. Provide clear and timely communication regarding production incidents and status updates. Analyze production workflows and recommend process improvements to optimize batch scheduling performance. Support workload automation forecasting and capacity planning efforts. Respond to critical production outages and provide rapid incident support. Collaborate with technology teams to ensure backup, recovery, and business continuity requirements are met. Work with application support teams and business stakeholders to establish service levels and incident management processes. Maintain and update operational documentation, procedures, and knowledge articles. Required Qualifications 5+ years of experience as a GMI Operator, Production Support Specialist, or similar role involving batch operations monitoring and support. 5+ years of experience with batch processing, job scheduling, and monitoring tools. 5+ years of experience managing and troubleshooting production incidents in a 24/7 operational environment. 5+ years of experience communicating effectively with business users, support teams, and development teams. 5+ years of experience identifying opportunities to improve operational processes and customer experience. 5+ years of experience documenting processes, procedures, and support activities. 5+ years of experience working with Unix/Linux, Mainframe, and Windows operating systems. 5+ years of experience with relational databases and basic SQL querying. 5+ years of experience executing shell scripts and reviewing system and application logs in Unix/Linux environments. 5+ years of experience supporting high-priority incidents and interacting with both internal and external clients to resolve issues. Preferred Skills Strong analytical and problem-solving abilities. Experience supporting high-volume, mission-critical production environments. Knowledge of workload automation and enterprise scheduling platforms. Ability to multitask and manage competing priorities in a fast-paced environment. Strong customer service and communication skills. Experience working within established SLA-driven support organizations.
11/12/2026
Full time
Job Description Batch Operations / Production Support Specialist Shift Requirement: Applicant must be available to work a rotating schedule across all three shifts: 5:00 PM - 1:00 AM 10:00 PM - 6:00 AM 1:00 AM - 9:00 AM Position Overview We are seeking an experienced Batch Operations / Production Support Specialist to support critical production environments and ensure the successful execution of batch processing activities. The ideal candidate will have strong experience monitoring production systems, troubleshooting operational issues, analyzing logs, and coordinating issue resolution with cross-functional teams. Responsibilities Execute, monitor, and support production batch processing activities. Verify batch execution results and support nightly production operations across multiple servers and environments. Perform first-level analysis of data interface exceptions, processing failures, and system logs. Troubleshoot and resolve production issues, escalating unresolved incidents according to established support procedures. Coordinate with functional and technical teams to ensure timely issue identification, analysis, and resolution. Provide clear and timely communication regarding production incidents and status updates. Analyze production workflows and recommend process improvements to optimize batch scheduling performance. Support workload automation forecasting and capacity planning efforts. Respond to critical production outages and provide rapid incident support. Collaborate with technology teams to ensure backup, recovery, and business continuity requirements are met. Work with application support teams and business stakeholders to establish service levels and incident management processes. Maintain and update operational documentation, procedures, and knowledge articles. Required Qualifications 5+ years of experience as a GMI Operator, Production Support Specialist, or similar role involving batch operations monitoring and support. 5+ years of experience with batch processing, job scheduling, and monitoring tools. 5+ years of experience managing and troubleshooting production incidents in a 24/7 operational environment. 5+ years of experience communicating effectively with business users, support teams, and development teams. 5+ years of experience identifying opportunities to improve operational processes and customer experience. 5+ years of experience documenting processes, procedures, and support activities. 5+ years of experience working with Unix/Linux, Mainframe, and Windows operating systems. 5+ years of experience with relational databases and basic SQL querying. 5+ years of experience executing shell scripts and reviewing system and application logs in Unix/Linux environments. 5+ years of experience supporting high-priority incidents and interacting with both internal and external clients to resolve issues. Preferred Skills Strong analytical and problem-solving abilities. Experience supporting high-volume, mission-critical production environments. Knowledge of workload automation and enterprise scheduling platforms. Ability to multitask and manage competing priorities in a fast-paced environment. Strong customer service and communication skills. Experience working within established SLA-driven support organizations.
Onsite Support - Field Service
Pyramid Consulting, Inc Des Moines, Iowa
Job Description Join Our Team as an Onsite Support - Field Service Specialist! Are you passionate about delivering exceptional onsite support and ensuring seamless IT operations? Join us as an Onsite Support - Field Service expert and be the backbone of our client locations, providing top-notch service and support. The Role The Onsite Support - Field Service role manages day-to-day onsite end-user support delivery across one or more client locations. The role owns delivery of IMAC requests, break-fix incidents, and infrastructure project support, and is accountable for SLA attainment and customer satisfaction. Pay Rate Transparency Pay Range: $40000 - $45000 / annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). What You'll Do Monitor team queues in the ITSM tool; assign, balance, and re-prioritize work based on impact, urgency, and SLA. Coordinate VIP and executive support, critical incidents, and site outages. Balance BAU tickets against project work so neither breaches commitments. Escalate and coordinate with Service Desk, L3 resolver groups, network, server, and vendor teams. Own fulfillment of Install, Move, Add, and Change requests for end-user devices and peripherals. Deliver and set up computers, peripherals, and software for end users. Image computers using bootable USB media and deploy them to end users. Oversee device refresh and redeployment across sites. Ensure accurate asset tagging, CMDB updates, and asset lifecycle records for every IMAC action. Take Level 1 and Level 2 calls and walk-ups from end users and log them in ServiceDesk Plus; resolve issues ranging from password resets to hardware and software troubleshooting. Provide desk-side support when issues require hands-on troubleshooting. Ensure timely resolution of desktop, laptop, printer, mobile, AV, and peripheral incidents. Escalate issues to the appropriate ServiceDesk Plus resolver groups. Coordinate with vendor technicians to repair hardware under warranty; manage spare-parts inventory. Drive problem management for recurring issues and implement permanent fixes. Manage user and computer assets using Active Directory, Microsoft System Center Configuration Manager (SCCM), ManageEngine, CrowdStrike, and Okta. Manage surplus out-of-warranty equipment: wipe hard drives, remove computer objects from the network, and prepare equipment for sale on GovDeals. Manage Webex accounts for Medicaid call center users. Plan onsite support for infrastructure projects: hardware refresh, OS and application migrations, office moves, network cutovers, and site build-outs. Participate in project planning, provide effort estimates and resource plans, and report progress against milestones. Coordinate after-hours and weekend change windows following the change management process. Ensure adherence to ITIL processes: incident, request, change, problem, asset, and knowledge management. Maintain site SOPs, runbooks, and knowledge articles; drive ticket quality audits. Identify continual service improvement and automation opportunities to reduce onsite effort. Ensure compliance with security, safety, and data-handling policies. What You Bring 2-4 years in IT end-user / field services support. Working knowledge of incident, request, change, problem, and asset management. Hands-on experience with ITSM tools such as ManageEngine ServiceDesk Plus, ServiceNow, or BMC Remedy/Helix, including queue management, dashboards, and reporting. Strong technical background in Windows and macOS endpoints, M365, Active Directory / Entra ID, Okta, CrowdStrike, Webex, printers, mobile devices, and basic networking. Working knowledge of endpoint management tools such as SCCM/MECM, ManageEngine, Intune, or JAMF, including imaging with bootable USB media. Demonstrated ability to manage competing priorities, SLAs, and escalations under pressure. Excellent communication and stakeholder management skills with end users, VIPs, and client leadership. Valid driver's license and ability to travel between sites; ability to lift up to 50 lbs. Why Work With Us Be part of a dynamic team that values innovation and collaboration. Opportunities for professional growth and development. Work in a supportive environment where your contributions are recognized. Equal Employment Opportunity Pyramid Consulting, Inc. / Hoonr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
11/12/2026
Full time
Job Description Join Our Team as an Onsite Support - Field Service Specialist! Are you passionate about delivering exceptional onsite support and ensuring seamless IT operations? Join us as an Onsite Support - Field Service expert and be the backbone of our client locations, providing top-notch service and support. The Role The Onsite Support - Field Service role manages day-to-day onsite end-user support delivery across one or more client locations. The role owns delivery of IMAC requests, break-fix incidents, and infrastructure project support, and is accountable for SLA attainment and customer satisfaction. Pay Rate Transparency Pay Range: $40000 - $45000 / annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). What You'll Do Monitor team queues in the ITSM tool; assign, balance, and re-prioritize work based on impact, urgency, and SLA. Coordinate VIP and executive support, critical incidents, and site outages. Balance BAU tickets against project work so neither breaches commitments. Escalate and coordinate with Service Desk, L3 resolver groups, network, server, and vendor teams. Own fulfillment of Install, Move, Add, and Change requests for end-user devices and peripherals. Deliver and set up computers, peripherals, and software for end users. Image computers using bootable USB media and deploy them to end users. Oversee device refresh and redeployment across sites. Ensure accurate asset tagging, CMDB updates, and asset lifecycle records for every IMAC action. Take Level 1 and Level 2 calls and walk-ups from end users and log them in ServiceDesk Plus; resolve issues ranging from password resets to hardware and software troubleshooting. Provide desk-side support when issues require hands-on troubleshooting. Ensure timely resolution of desktop, laptop, printer, mobile, AV, and peripheral incidents. Escalate issues to the appropriate ServiceDesk Plus resolver groups. Coordinate with vendor technicians to repair hardware under warranty; manage spare-parts inventory. Drive problem management for recurring issues and implement permanent fixes. Manage user and computer assets using Active Directory, Microsoft System Center Configuration Manager (SCCM), ManageEngine, CrowdStrike, and Okta. Manage surplus out-of-warranty equipment: wipe hard drives, remove computer objects from the network, and prepare equipment for sale on GovDeals. Manage Webex accounts for Medicaid call center users. Plan onsite support for infrastructure projects: hardware refresh, OS and application migrations, office moves, network cutovers, and site build-outs. Participate in project planning, provide effort estimates and resource plans, and report progress against milestones. Coordinate after-hours and weekend change windows following the change management process. Ensure adherence to ITIL processes: incident, request, change, problem, asset, and knowledge management. Maintain site SOPs, runbooks, and knowledge articles; drive ticket quality audits. Identify continual service improvement and automation opportunities to reduce onsite effort. Ensure compliance with security, safety, and data-handling policies. What You Bring 2-4 years in IT end-user / field services support. Working knowledge of incident, request, change, problem, and asset management. Hands-on experience with ITSM tools such as ManageEngine ServiceDesk Plus, ServiceNow, or BMC Remedy/Helix, including queue management, dashboards, and reporting. Strong technical background in Windows and macOS endpoints, M365, Active Directory / Entra ID, Okta, CrowdStrike, Webex, printers, mobile devices, and basic networking. Working knowledge of endpoint management tools such as SCCM/MECM, ManageEngine, Intune, or JAMF, including imaging with bootable USB media. Demonstrated ability to manage competing priorities, SLAs, and escalations under pressure. Excellent communication and stakeholder management skills with end users, VIPs, and client leadership. Valid driver's license and ability to travel between sites; ability to lift up to 50 lbs. Why Work With Us Be part of a dynamic team that values innovation and collaboration. Opportunities for professional growth and development. Work in a supportive environment where your contributions are recognized. Equal Employment Opportunity Pyramid Consulting, Inc. / Hoonr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Senior Applied AI Engineer
People In AI Mundelein, Illinois
Job Description Senior Applied AI Engineer Compensation: $225,000-$275,000 base + equity Location: New York City 5 days onsite Employment Type: Full-time Join a venture-backed AI startup building production agents for complex decisions where accuracy and trust matter. Our client is developing intelligent systems that bring together fragmented information, uncover meaningful connections, and help users work through demanding, evidence-heavy workflows. The company has paying customers and strong commercial momentum. They're now looking for a Senior Applied AI Engineer to shape agent architecture, strengthen evaluation infrastructure, and help the product perform reliably as usage grows. The Opportunity This is a hands-on engineering role at the intersection of LLM agents, backend systems, and evaluation . You'll own how agents gather context, use tools, move through multi-step tasks, and recover when something goes wrong. You'll also build the evaluation and monitoring systems that help the team understand performance and make sound release decisions. As a senior technical voice on a small team, you'll have significant influence over what gets built and how it works in production. What You'll Do Architect production agents: Design tool use, orchestration, context management, state handling, and guardrails. Own evaluation infrastructure: Build representative datasets, automated graders, evaluation harnesses, and regression tests. Investigate failures: Trace incorrect outputs back to their causes and turn production issues into lasting improvements. Build observability: Track agent behavior, tool calls, task completion, latency, and inference costs. Guide model selection: Compare models and approaches using evidence from realistic tasks. Strengthen backend systems: Build the services, integrations, and data flows that support reliable agent execution. Set technical standards: Help the team make strong decisions around architecture, testing, deployment, and monitoring. What You'll Bring Substantial software engineering experience, including strong production backend ownership . Excellent Python skills and strong debugging, testing, and system design fundamentals. Demonstrable experience architecting and shipping LLM-powered agents into production . Hands-on experience building evaluation datasets, graders, test harnesses, or regression suites. A strong understanding of tool calling, orchestration, retrieval, context management, and failure handling. Experience balancing quality, speed, and cost in live AI systems. Evidence of Staff-level technical leadership while remaining active in code. The ability to take ownership, work through ambiguity, and collaborate closely with a small onsite team. About People In AI People In AI is a specialist recruitment partner connecting exceptional AI, machine learning, and engineering talent with ambitious companies building the next generation of intelligent technology. We work closely with innovative startups and scaling technology businesses to identify opportunities where talented engineers can make a meaningful impact. Interested in setting the technical direction for AI agents used in demanding real-world workflows? We'd love to hear from you.
11/12/2026
Full time
Job Description Senior Applied AI Engineer Compensation: $225,000-$275,000 base + equity Location: New York City 5 days onsite Employment Type: Full-time Join a venture-backed AI startup building production agents for complex decisions where accuracy and trust matter. Our client is developing intelligent systems that bring together fragmented information, uncover meaningful connections, and help users work through demanding, evidence-heavy workflows. The company has paying customers and strong commercial momentum. They're now looking for a Senior Applied AI Engineer to shape agent architecture, strengthen evaluation infrastructure, and help the product perform reliably as usage grows. The Opportunity This is a hands-on engineering role at the intersection of LLM agents, backend systems, and evaluation . You'll own how agents gather context, use tools, move through multi-step tasks, and recover when something goes wrong. You'll also build the evaluation and monitoring systems that help the team understand performance and make sound release decisions. As a senior technical voice on a small team, you'll have significant influence over what gets built and how it works in production. What You'll Do Architect production agents: Design tool use, orchestration, context management, state handling, and guardrails. Own evaluation infrastructure: Build representative datasets, automated graders, evaluation harnesses, and regression tests. Investigate failures: Trace incorrect outputs back to their causes and turn production issues into lasting improvements. Build observability: Track agent behavior, tool calls, task completion, latency, and inference costs. Guide model selection: Compare models and approaches using evidence from realistic tasks. Strengthen backend systems: Build the services, integrations, and data flows that support reliable agent execution. Set technical standards: Help the team make strong decisions around architecture, testing, deployment, and monitoring. What You'll Bring Substantial software engineering experience, including strong production backend ownership . Excellent Python skills and strong debugging, testing, and system design fundamentals. Demonstrable experience architecting and shipping LLM-powered agents into production . Hands-on experience building evaluation datasets, graders, test harnesses, or regression suites. A strong understanding of tool calling, orchestration, retrieval, context management, and failure handling. Experience balancing quality, speed, and cost in live AI systems. Evidence of Staff-level technical leadership while remaining active in code. The ability to take ownership, work through ambiguity, and collaborate closely with a small onsite team. About People In AI People In AI is a specialist recruitment partner connecting exceptional AI, machine learning, and engineering talent with ambitious companies building the next generation of intelligent technology. We work closely with innovative startups and scaling technology businesses to identify opportunities where talented engineers can make a meaningful impact. Interested in setting the technical direction for AI agents used in demanding real-world workflows? We'd love to hear from you.
Systems Engineer
Caliola Engineering, LLC Colorado Springs, Colorado
Job Description Job Description Systems Engineer City/State: Colorado Springs, CO USA Type and Schedule: Full-Time, Salary/Exempt. On site. Annualized Salary Range: $90,000.00 - $150,000.00 commensurate with experience. About Us: Caliola is an award-winning woman-owned small business that is improving and protecting our Nation's way of life through secure collaboration and resilient communications. Our engineers, subject matter experts, and veterans are developing and delivering trusted solutions for mission-critical communications. We seek teammates who share our core values: I 3 for C 3 - Insight, Innovation, and Integrity for Command, Control, and Communications These values guide how we work every day. At Caliola, you will find technically challenging, mission-focused work within a flexible and collaborative culture that is uncommon in the defense industry. We offer flexible PTO, subsidized health insurance, 401(k) matching, professional development, and a competitive compensation structure designed to support long-term growth. Position Description: Caliola Engineering is seeking a Systems Engineer to support the reliability, interoperability, and evolution of mission-critical MILSATCOM and Protected MILSATCOM capabilities. This role is ideal for an engineer who enjoys solving complex technical problems and seeing their work directly support mission success. You will support the operations, sustainment, and integration of current and future MILSATCOM, Protected MILSATCOM, and cryptographic systems; assess proposed system modifications, enhancements, maintenance activities, and technology insertion plans. You will also troubleshoot and resolve issues involving EHF and Protected MILSATCOM terminals, architectures, baseband systems, cryptographic equipment, ancillary systems, and user interfaces. Essential Responsibilities: Self-Leadership and Accountability Support assigned MILSATCOM and Protected MILSATCOM systems engineering, technical advisory, sustainment, integration, interoperability, and test activities through completion. Contribute across technical support, testing, analysis, field support, and customer requirements while proactively communicating risks, dependencies, or needed support. Serve as a trusted technical resource to the Government Chief Engineer, operational users, system experts, equipment specialists, item managers, and other engineering stakeholders. Apply MILSATCOM operational and systems knowledge to evaluate issues, develop recommendations, and support technical and programmatic decisions. Deliver High-Quality Work Provide MILSATCOM and Protected MILSATCOM systems engineering guidance, technical consultation, sustainment support, and troubleshooting for complex technical issues. Support interoperable AEHF capabilities and architectures involving International Partners, NATO, coalition partners, and joint-service stakeholders. Provide data to help analyze system architectures, cryptographic requirements, KeyMat, data flows, hardware and software modifications, command-and-control capabilities, and other technical changes to assess feasibility, interoperability, integration, and operational impact. Support systems integration, backwards compatibility testing, verification, validation, and other technical evaluations of new or modified MILSATCOM and Protected MILSATCOM capabilities. Develop and maintain functional test assets and cryptographic architectures that align with national guidance and operational requirements. Conduct site surveys, technical analyses, engineering assessments, and operational or logistics evaluations, and provide recommendations related to system design, implementation, sustainment, readiness, and site requirements. Provide hands-on technical engineering and maintenance support to system operators and maintainers at CONUS and OCONUS locations as required. Evaluate new capabilities, terminal designs, allied architectures, equipment, software, cryptographic components, and other system changes to ensure proposed solutions meet technical and operational requirements.
11/12/2026
Full time
Job Description Job Description Systems Engineer City/State: Colorado Springs, CO USA Type and Schedule: Full-Time, Salary/Exempt. On site. Annualized Salary Range: $90,000.00 - $150,000.00 commensurate with experience. About Us: Caliola is an award-winning woman-owned small business that is improving and protecting our Nation's way of life through secure collaboration and resilient communications. Our engineers, subject matter experts, and veterans are developing and delivering trusted solutions for mission-critical communications. We seek teammates who share our core values: I 3 for C 3 - Insight, Innovation, and Integrity for Command, Control, and Communications These values guide how we work every day. At Caliola, you will find technically challenging, mission-focused work within a flexible and collaborative culture that is uncommon in the defense industry. We offer flexible PTO, subsidized health insurance, 401(k) matching, professional development, and a competitive compensation structure designed to support long-term growth. Position Description: Caliola Engineering is seeking a Systems Engineer to support the reliability, interoperability, and evolution of mission-critical MILSATCOM and Protected MILSATCOM capabilities. This role is ideal for an engineer who enjoys solving complex technical problems and seeing their work directly support mission success. You will support the operations, sustainment, and integration of current and future MILSATCOM, Protected MILSATCOM, and cryptographic systems; assess proposed system modifications, enhancements, maintenance activities, and technology insertion plans. You will also troubleshoot and resolve issues involving EHF and Protected MILSATCOM terminals, architectures, baseband systems, cryptographic equipment, ancillary systems, and user interfaces. Essential Responsibilities: Self-Leadership and Accountability Support assigned MILSATCOM and Protected MILSATCOM systems engineering, technical advisory, sustainment, integration, interoperability, and test activities through completion. Contribute across technical support, testing, analysis, field support, and customer requirements while proactively communicating risks, dependencies, or needed support. Serve as a trusted technical resource to the Government Chief Engineer, operational users, system experts, equipment specialists, item managers, and other engineering stakeholders. Apply MILSATCOM operational and systems knowledge to evaluate issues, develop recommendations, and support technical and programmatic decisions. Deliver High-Quality Work Provide MILSATCOM and Protected MILSATCOM systems engineering guidance, technical consultation, sustainment support, and troubleshooting for complex technical issues. Support interoperable AEHF capabilities and architectures involving International Partners, NATO, coalition partners, and joint-service stakeholders. Provide data to help analyze system architectures, cryptographic requirements, KeyMat, data flows, hardware and software modifications, command-and-control capabilities, and other technical changes to assess feasibility, interoperability, integration, and operational impact. Support systems integration, backwards compatibility testing, verification, validation, and other technical evaluations of new or modified MILSATCOM and Protected MILSATCOM capabilities. Develop and maintain functional test assets and cryptographic architectures that align with national guidance and operational requirements. Conduct site surveys, technical analyses, engineering assessments, and operational or logistics evaluations, and provide recommendations related to system design, implementation, sustainment, readiness, and site requirements. Provide hands-on technical engineering and maintenance support to system operators and maintainers at CONUS and OCONUS locations as required. Evaluate new capabilities, terminal designs, allied architectures, equipment, software, cryptographic components, and other system changes to ensure proposed solutions meet technical and operational requirements.
Lead User Experience Design Specialist
Technogen, Inc.
Job Description Lead UX Designer Baltimore, MD (Onsite) only Locals Duties and Responsibilities: Lead UX strategy and design activities for the OIT program and related applications. Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation. Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points. Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs. Translate business and technical requirements into intuitive, accessible, and user-centered experiences. Facilitate design sessions with business users and technical teams to validate proposed solutions. Establish UX design standards and patterns that can be consistently applied across DGS applications. Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards. Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle. Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met. Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization. Identify usability risks and recommend improvements before solutions move into development or production. Maintain UX documentation and design artifacts as a central source of truth. Support user acceptance testing and incorporate user feedback into iterative design improvements. Ensure UX decisions are based on measurable user and business outcomes rather than technology alone. Provide knowledge transfer and continuity as external UX resources transition off the project. Education and Years of Experience: Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline. Required Qualifications: Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline. Experience leading UX design activities for large-scale enterprise or government applications. Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing. Experience working in Agile/product-development environments. Strong understanding of accessibility and user-centered design principles. Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership. Strong communication, facilitation, and presentation skills. Ability to translate complex business processes into simple and intuitive user experiences. Preferred Qualifications: Delivery management experience Experience with government, ERP, or other enterprise systems. Experience with State of Maryland or other public-sector IT projects. Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent. Experience establishing UX standards/design systems for enterprise applications. Experience working with accessibility standards such as WCAG and ADA compliance. Core Competencies The UX Design Lead will be expected to produce and maintain: User personas and stakeholder profiles Current-state and future-state user journey maps User flows and process maps Wireframes and prototypes High-fidelity UI designs Usability testing plans and findings UX requirements and acceptance criteria Accessibility assessments UX/design standards and patterns Launchpad UX documentation Design decision documentation User research and feedback summaries UX recommendations for future product enhancements
11/12/2026
Full time
Job Description Lead UX Designer Baltimore, MD (Onsite) only Locals Duties and Responsibilities: Lead UX strategy and design activities for the OIT program and related applications. Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation. Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points. Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs. Translate business and technical requirements into intuitive, accessible, and user-centered experiences. Facilitate design sessions with business users and technical teams to validate proposed solutions. Establish UX design standards and patterns that can be consistently applied across DGS applications. Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards. Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle. Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met. Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization. Identify usability risks and recommend improvements before solutions move into development or production. Maintain UX documentation and design artifacts as a central source of truth. Support user acceptance testing and incorporate user feedback into iterative design improvements. Ensure UX decisions are based on measurable user and business outcomes rather than technology alone. Provide knowledge transfer and continuity as external UX resources transition off the project. Education and Years of Experience: Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline. Required Qualifications: Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline. Experience leading UX design activities for large-scale enterprise or government applications. Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing. Experience working in Agile/product-development environments. Strong understanding of accessibility and user-centered design principles. Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership. Strong communication, facilitation, and presentation skills. Ability to translate complex business processes into simple and intuitive user experiences. Preferred Qualifications: Delivery management experience Experience with government, ERP, or other enterprise systems. Experience with State of Maryland or other public-sector IT projects. Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent. Experience establishing UX standards/design systems for enterprise applications. Experience working with accessibility standards such as WCAG and ADA compliance. Core Competencies The UX Design Lead will be expected to produce and maintain: User personas and stakeholder profiles Current-state and future-state user journey maps User flows and process maps Wireframes and prototypes High-fidelity UI designs Usability testing plans and findings UX requirements and acceptance criteria Accessibility assessments UX/design standards and patterns Launchpad UX documentation Design decision documentation User research and feedback summaries UX recommendations for future product enhancements
Tactical Data link (TDL) Test & Evaluation Analyst - Intermediate
Agile Defense
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1984 Job Title: Tactical Data link (TDL) Test & Evaluation Analyst - Intermediate Location: Fort Huachuca, AZ Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Requires at least 1 certification in area of specialization. Examples include Sec+/SecX, Certified Scrum Master, ITIL4/ITIL5, CTEP. Job Description Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) contract provides technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services. JITC's service requirements are categorized in the following areas: T&E Performance Requirements, T&E Capability Management Requirements, T&E Capability Requirements, and Overarching Contract and Task Order (TO) Requirements. TEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced Information Technology/National Security System capabilities. Job Duties & Responsibilities JITC's Tactical Data Link (TDL) specialists test TDL interfaces for message set standards compliance and interoperability certification. The selected candidate will utilize applicable Military Standards (MIL-STD) and North Atlantic Treaty Organization (NATO) Standardization Agreements (STANAG) to update Master Test Procedures (MTPs) in the execution, analysis, and reporting of standards compliance and interoperability test events. TDL MIL-STDs and STANAGs include: 3011 Joint Range Extension, 6011/5511 Link 11, 6016/5516 Link 16, 6017 Variable Message Format, 6018 Integrated Broadcast Service Common Message Format, 6020 Data Forwarding, 6022/5522 Link 22, 6040 US Message Text Format, 6090 Cursor on Target, and 5602 Standard Interface for Multiple Platform Link Evaluation. Duties include: Review MIL-STD Interface Change Proposals (ICPs) Update Master Test Procedures to include previous ICP approved changes. Research systems under test (SUT) data link bit level implementation and determine the MIL- STD functional areas that need to be tested. Develop standards conformance test procedures using system implementation(s) to evaluate the system requirements. Develop interoperability test procedures using the TDL MTP to evaluate information exchange requirements derived from system Net Ready Key Performance Parameters (NR KPP) and traceability matrix. Conduct Standards Conformance and interoperability tests and post-test analysis as required using analysis tools such as industry standard test tools. Write preliminary trouble reports in accordance with approved templates. Prepare and deliver test reports in accordance with approved templates. Education Typically has a Bachelor's degree in Computer Science, Engineering, or a related field, and 2+ years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Required Skills Demonstrated experience executing TDL standards conformance test events to include but not limited to MIL-STDs 6011, 6016, 6020, and 6022 from initial test planning through delivery of the final test report. Excellent communications skills, including verbal, written and presentation skills with the ability to write complex software developer-level issues in a clear, concise, and easily understood manner. Familiar with Department of War (DoW) operations and environment, and comfortable with RF/IT systems and software. Familiar with and actively using the Microsoft Office suite. Preferred Skills Prior Joint Interface Control Officer (JICO) qualification is desired. Experience with DoW acquisition developmental/operational testing is desired. Experience with test tools and operational systems such as Joint Analysis Net-centric Evaluation Testing Toolkit (JANETT), Tactical Data Link Integration Exerciser (TIGER), Air Defense Systems Integrator (ADSI), Battlefield Operations Support System (BOSS), Network, System Integration and Test Environment (NSITE), Automated Test Case Generator (ATC-Gen), and Small Tactical Terminal (STT). Attention to detail creating, reviewing and editing requirements, specifications, and recommendations related to proposed solutions. Ability to collaborate effectively with senior management, cross-functional teams, internal/external customers, and end-users. Working Conditions Environmental Conditions Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available. Strength Demands Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1984 Job Title: Tactical Data link (TDL) Test & Evaluation Analyst - Intermediate Location: Fort Huachuca, AZ Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): Requires at least 1 certification in area of specialization. Examples include Sec+/SecX, Certified Scrum Master, ITIL4/ITIL5, CTEP. Job Description Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) contract provides technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services. JITC's service requirements are categorized in the following areas: T&E Performance Requirements, T&E Capability Management Requirements, T&E Capability Requirements, and Overarching Contract and Task Order (TO) Requirements. TEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced Information Technology/National Security System capabilities. Job Duties & Responsibilities JITC's Tactical Data Link (TDL) specialists test TDL interfaces for message set standards compliance and interoperability certification. The selected candidate will utilize applicable Military Standards (MIL-STD) and North Atlantic Treaty Organization (NATO) Standardization Agreements (STANAG) to update Master Test Procedures (MTPs) in the execution, analysis, and reporting of standards compliance and interoperability test events. TDL MIL-STDs and STANAGs include: 3011 Joint Range Extension, 6011/5511 Link 11, 6016/5516 Link 16, 6017 Variable Message Format, 6018 Integrated Broadcast Service Common Message Format, 6020 Data Forwarding, 6022/5522 Link 22, 6040 US Message Text Format, 6090 Cursor on Target, and 5602 Standard Interface for Multiple Platform Link Evaluation. Duties include: Review MIL-STD Interface Change Proposals (ICPs) Update Master Test Procedures to include previous ICP approved changes. Research systems under test (SUT) data link bit level implementation and determine the MIL- STD functional areas that need to be tested. Develop standards conformance test procedures using system implementation(s) to evaluate the system requirements. Develop interoperability test procedures using the TDL MTP to evaluate information exchange requirements derived from system Net Ready Key Performance Parameters (NR KPP) and traceability matrix. Conduct Standards Conformance and interoperability tests and post-test analysis as required using analysis tools such as industry standard test tools. Write preliminary trouble reports in accordance with approved templates. Prepare and deliver test reports in accordance with approved templates. Education Typically has a Bachelor's degree in Computer Science, Engineering, or a related field, and 2+ years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required. Required Skills Demonstrated experience executing TDL standards conformance test events to include but not limited to MIL-STDs 6011, 6016, 6020, and 6022 from initial test planning through delivery of the final test report. Excellent communications skills, including verbal, written and presentation skills with the ability to write complex software developer-level issues in a clear, concise, and easily understood manner. Familiar with Department of War (DoW) operations and environment, and comfortable with RF/IT systems and software. Familiar with and actively using the Microsoft Office suite. Preferred Skills Prior Joint Interface Control Officer (JICO) qualification is desired. Experience with DoW acquisition developmental/operational testing is desired. Experience with test tools and operational systems such as Joint Analysis Net-centric Evaluation Testing Toolkit (JANETT), Tactical Data Link Integration Exerciser (TIGER), Air Defense Systems Integrator (ADSI), Battlefield Operations Support System (BOSS), Network, System Integration and Test Environment (NSITE), Automated Test Case Generator (ATC-Gen), and Small Tactical Terminal (STT). Attention to detail creating, reviewing and editing requirements, specifications, and recommendations related to proposed solutions. Ability to collaborate effectively with senior management, cross-functional teams, internal/external customers, and end-users. Working Conditions Environmental Conditions Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available. Strength Demands Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
UI/UX Accessibility
Career Soft Solutions Inc Des Moines, Iowa
Job Description IA-DOM-DOIT-AA3 Accessibility UI/UX Requirements Analyst 510 E. 12th St, Office 1, Des Moines, IA 50319 Remote Only Local Pay Rate $/hr on W2 Requires a dedicated UI/UX Designer & Requirements Specialist to design front-end screens (wireframes, mockups, interaction flows), document detailed functional and design requirements for the Angular AppDev team Requires a dedicated UI/UX Designer & Requirements Specialist to design front-end screens (wireframes, mockups, interaction flows), document detailed functional and design requirements, and support analysis and testing activities for the Angular AppDev team. This is a hybrid role that blends UX design, business analysis, requirements writing, and QA support - not a traditional design only position. A specialized contractor is necessary to ensure high quality, development ready requirements and properly scoped tickets. The role is critical for producing accurate, accessibility compliant, developer ready stories that prevent oversized tickets, improve workflow clarity, and reduce downstream defects. Key Responsibilities • Design screens including wireframes, mockups, and interaction patterns for front end applications. • Conduct gap analysis between current and desired workflows and document risks. • Write detailed, well scoped tickets and user stories in Azure DevOps (ADO) and GitHub. • Break large feature requests into realistic, properly sized development units. • Develop personas and convert user needs into actionable design and functional requirements. • Tag, organize, and refine tickets for clean hand-off to Angular developers. • Define clear front end requirements that bridge design, requirements writing, and development needs. • Support testing activities, including accessibility testing using automated tools, screen readers, and manual keyboard/tabbing tests. • Potentially contribute to front-end coding or testing, depending on skillset. Required Qualifications • Proven experience in UI/UX screen design (wireframes, mockups, interaction design). • Strong experience writing detailed requirements, user stories, and well formed tickets. • Significant hands-on experience with Azure DevOps (ADO) and GitHub for ticket/story workflows. • Ability to conduct gap analysis, identify risks, and translate findings into actionable requirements. • Certified accessibility professional (CPACC, WAS, or equivalent). • Deep understanding of WCAG 2.2 AA, Section 508, and Title I/Title II compliance - with the ability to apply and test against these standards directly. • Excellent written and verbal communication, documentation, and stakeholder communication skills. Preferred Qualifications • Working understanding of Angular and general front end development concepts. • Experience working in Agile delivery environments. • Understanding of CI/CD processes and how front-end work moves through pipelines. • Experience contributing to front end coding or testing tasks. • Experience developing personas based on user research. Skill Set Business Analysis, Requirements Gathering, Requirements Elicitation, Gap Analysis, Stakeholder Communication, Process Mapping, Documentation, Technical Writing, Figma, UX Design, Wireframing, Interaction Design, USWDS, Design Systems, WCAG 2.2 AA, Section 508, Title I/II, Accessibility Testing (automated tools, screen readers, keyboard navigation), QA/Testing Support, Test Plans, Azure DevOps, GitHub, User Story Writing, Ticket Scoping, Persona Development, SDLC, Agile, Angular (working knowledge), CI/CD, Front-end coding (optional). Technical Tools & Methods Experience • Design tools (Figma, Sketch, Adobe XD, etc.) • Accessibility tools (Axe, Wave, Lighthouse) • Screen readers used (JAWS, NVDA, VoiceOver) • Ticketing tools (ADO, GitHub) • Methods for story scoping, sizing, and refinement • Gap analysis methodologies used • Examples of producing developer ready requirements • Experience with front-end workflow understanding (Angular, component-based development) Skill Required / Desired Candidate Need to fill • UI/UX screen design (wireframes, mockups, interaction design) Required 8 Years • Ability to document detailed functional and design requirements Required 8 Years • Experience writing well scoped user stories and tickets in Azure DevOps (ADO) and GitHub Required 8 Years • Ability to break large features into realistic, properly sized stories Required 8 Years • Gap analysis experience for workflows and requirements Required 8 Years • Persona development experience Required 8 Years • Certified accessibility professional (CPACC, WAS, or equivalent) Required 8 Years • Demonstrated ability to apply WCAG 2.2 AA, Section 508, Title I/Title II directly in requirements and testing Required 8 Years • Hands on accessibility testing (automated tools, screen readers, manual tabbing) Required 8 Years • Strong written and verbal communication skills Required 8 Years • Ability to collaborate with Angular developers and understand front-end requirements Required 8 Years • Ability to support testing and requirements clarification throughout delivery Required 8 Years • Working understanding of Angular and front-end code Highly desired • Experience in Agile project delivery Highly desired • Ability to contribute to front-end coding or QA testing Highly desired • Experience with persona development based on user research Highly desired • Experience working with design systems (USWDS preferred) Highly desired • Experience with Figma or comparable design tools Highly desired • Experience managing requirements across multiple cross-functional teams Highly desired Provide candidates with the complete physical address where the DOM DoIT Background Check form and fingerprint cards must be mailed. REQUIRED - Failure to provide accurate information will result in disqualification. Question 11 INTERVIEW DATES: Interviews will be conducted on NOVEMBER 17th Only submit candidates available for interviews on the date(s) provided. Thanks & Regards, Yousuf Md Talent Acquisition / Sr. Recruitment Ph:
11/12/2026
Full time
Job Description IA-DOM-DOIT-AA3 Accessibility UI/UX Requirements Analyst 510 E. 12th St, Office 1, Des Moines, IA 50319 Remote Only Local Pay Rate $/hr on W2 Requires a dedicated UI/UX Designer & Requirements Specialist to design front-end screens (wireframes, mockups, interaction flows), document detailed functional and design requirements for the Angular AppDev team Requires a dedicated UI/UX Designer & Requirements Specialist to design front-end screens (wireframes, mockups, interaction flows), document detailed functional and design requirements, and support analysis and testing activities for the Angular AppDev team. This is a hybrid role that blends UX design, business analysis, requirements writing, and QA support - not a traditional design only position. A specialized contractor is necessary to ensure high quality, development ready requirements and properly scoped tickets. The role is critical for producing accurate, accessibility compliant, developer ready stories that prevent oversized tickets, improve workflow clarity, and reduce downstream defects. Key Responsibilities • Design screens including wireframes, mockups, and interaction patterns for front end applications. • Conduct gap analysis between current and desired workflows and document risks. • Write detailed, well scoped tickets and user stories in Azure DevOps (ADO) and GitHub. • Break large feature requests into realistic, properly sized development units. • Develop personas and convert user needs into actionable design and functional requirements. • Tag, organize, and refine tickets for clean hand-off to Angular developers. • Define clear front end requirements that bridge design, requirements writing, and development needs. • Support testing activities, including accessibility testing using automated tools, screen readers, and manual keyboard/tabbing tests. • Potentially contribute to front-end coding or testing, depending on skillset. Required Qualifications • Proven experience in UI/UX screen design (wireframes, mockups, interaction design). • Strong experience writing detailed requirements, user stories, and well formed tickets. • Significant hands-on experience with Azure DevOps (ADO) and GitHub for ticket/story workflows. • Ability to conduct gap analysis, identify risks, and translate findings into actionable requirements. • Certified accessibility professional (CPACC, WAS, or equivalent). • Deep understanding of WCAG 2.2 AA, Section 508, and Title I/Title II compliance - with the ability to apply and test against these standards directly. • Excellent written and verbal communication, documentation, and stakeholder communication skills. Preferred Qualifications • Working understanding of Angular and general front end development concepts. • Experience working in Agile delivery environments. • Understanding of CI/CD processes and how front-end work moves through pipelines. • Experience contributing to front end coding or testing tasks. • Experience developing personas based on user research. Skill Set Business Analysis, Requirements Gathering, Requirements Elicitation, Gap Analysis, Stakeholder Communication, Process Mapping, Documentation, Technical Writing, Figma, UX Design, Wireframing, Interaction Design, USWDS, Design Systems, WCAG 2.2 AA, Section 508, Title I/II, Accessibility Testing (automated tools, screen readers, keyboard navigation), QA/Testing Support, Test Plans, Azure DevOps, GitHub, User Story Writing, Ticket Scoping, Persona Development, SDLC, Agile, Angular (working knowledge), CI/CD, Front-end coding (optional). Technical Tools & Methods Experience • Design tools (Figma, Sketch, Adobe XD, etc.) • Accessibility tools (Axe, Wave, Lighthouse) • Screen readers used (JAWS, NVDA, VoiceOver) • Ticketing tools (ADO, GitHub) • Methods for story scoping, sizing, and refinement • Gap analysis methodologies used • Examples of producing developer ready requirements • Experience with front-end workflow understanding (Angular, component-based development) Skill Required / Desired Candidate Need to fill • UI/UX screen design (wireframes, mockups, interaction design) Required 8 Years • Ability to document detailed functional and design requirements Required 8 Years • Experience writing well scoped user stories and tickets in Azure DevOps (ADO) and GitHub Required 8 Years • Ability to break large features into realistic, properly sized stories Required 8 Years • Gap analysis experience for workflows and requirements Required 8 Years • Persona development experience Required 8 Years • Certified accessibility professional (CPACC, WAS, or equivalent) Required 8 Years • Demonstrated ability to apply WCAG 2.2 AA, Section 508, Title I/Title II directly in requirements and testing Required 8 Years • Hands on accessibility testing (automated tools, screen readers, manual tabbing) Required 8 Years • Strong written and verbal communication skills Required 8 Years • Ability to collaborate with Angular developers and understand front-end requirements Required 8 Years • Ability to support testing and requirements clarification throughout delivery Required 8 Years • Working understanding of Angular and front-end code Highly desired • Experience in Agile project delivery Highly desired • Ability to contribute to front-end coding or QA testing Highly desired • Experience with persona development based on user research Highly desired • Experience working with design systems (USWDS preferred) Highly desired • Experience with Figma or comparable design tools Highly desired • Experience managing requirements across multiple cross-functional teams Highly desired Provide candidates with the complete physical address where the DOM DoIT Background Check form and fingerprint cards must be mailed. REQUIRED - Failure to provide accurate information will result in disqualification. Question 11 INTERVIEW DATES: Interviews will be conducted on NOVEMBER 17th Only submit candidates available for interviews on the date(s) provided. Thanks & Regards, Yousuf Md Talent Acquisition / Sr. Recruitment Ph:
Senior Full Stack Engineer
People In AI Mundelein, Illinois
Job Description Senior Full Stack Engineer Compensation: $200,000-$275,000 base + equity Location: New York City 5 days onsite Employment Type: Full-time Join a venture-backed startup where senior engineers own the product from architecture to the final user experience. Our client is building software that helps teams manage complex, high-stakes work, combining intuitive applications, reliable backend systems, and AI-powered workflows. The company is growing and deliberately keeping its core engineering team small. They're looking for a Senior Full Stack Engineer who enjoys broad ownership, close contact with users, and the opportunity to shape a product while important decisions are still being made. The Opportunity This is an end-to-end product engineering role spanning full-stack development, backend architecture, and applied AI. You'll build the services and data models behind complex workflows, then carry that work through to polished interfaces that people use every day. You'll work closely with founders and users, help decide what to build, and influence the engineering standards that support the company's next stage of growth. What You'll Do Own product features end to end: Take problems from initial discovery through design, implementation, release, and iteration. Build modern web applications: Create responsive, thoughtful interfaces using TypeScript, React, and Next.js. Design robust backend systems: Develop APIs, services, and data models that support complex operational workflows. Integrate AI into the product: Build useful LLM-powered features, retrieval capabilities, and workflow automation. Make complex information usable: Design systems that account for context, changing information, and data provenance. Work directly with users: Understand how people operate and use that feedback to guide product decisions. Shape engineering practices: Improve architecture, testing, reliability, performance, and code quality. What You'll Bring A strong track record of building and shipping production software. Genuine full-stack capability, with particular strength in backend engineering and system design. Strong TypeScript and React skills, with experience in Next.js or comparable frameworks. Confidence designing APIs, databases, data models, and service architectures. Experience owning substantial features or systems with a high degree of independence. Good product judgment and care for usability, interaction design, and the details of a finished product. Comfort integrating LLM-powered capabilities and using modern AI development tools. The ability to work effectively in a small team with evolving requirements and broad responsibilities. Willingness to work onsite in NYC five days per week. About People In AI People In AI is a specialist recruitment partner connecting exceptional AI, machine learning, and engineering talent with ambitious companies building the next generation of intelligent technology. We work closely with innovative startups and scaling technology businesses to identify opportunities where talented engineers can make a meaningful impact. Interested in owning meaningful product decisions and building across the full stack? We'd love to hear from you.
11/12/2026
Full time
Job Description Senior Full Stack Engineer Compensation: $200,000-$275,000 base + equity Location: New York City 5 days onsite Employment Type: Full-time Join a venture-backed startup where senior engineers own the product from architecture to the final user experience. Our client is building software that helps teams manage complex, high-stakes work, combining intuitive applications, reliable backend systems, and AI-powered workflows. The company is growing and deliberately keeping its core engineering team small. They're looking for a Senior Full Stack Engineer who enjoys broad ownership, close contact with users, and the opportunity to shape a product while important decisions are still being made. The Opportunity This is an end-to-end product engineering role spanning full-stack development, backend architecture, and applied AI. You'll build the services and data models behind complex workflows, then carry that work through to polished interfaces that people use every day. You'll work closely with founders and users, help decide what to build, and influence the engineering standards that support the company's next stage of growth. What You'll Do Own product features end to end: Take problems from initial discovery through design, implementation, release, and iteration. Build modern web applications: Create responsive, thoughtful interfaces using TypeScript, React, and Next.js. Design robust backend systems: Develop APIs, services, and data models that support complex operational workflows. Integrate AI into the product: Build useful LLM-powered features, retrieval capabilities, and workflow automation. Make complex information usable: Design systems that account for context, changing information, and data provenance. Work directly with users: Understand how people operate and use that feedback to guide product decisions. Shape engineering practices: Improve architecture, testing, reliability, performance, and code quality. What You'll Bring A strong track record of building and shipping production software. Genuine full-stack capability, with particular strength in backend engineering and system design. Strong TypeScript and React skills, with experience in Next.js or comparable frameworks. Confidence designing APIs, databases, data models, and service architectures. Experience owning substantial features or systems with a high degree of independence. Good product judgment and care for usability, interaction design, and the details of a finished product. Comfort integrating LLM-powered capabilities and using modern AI development tools. The ability to work effectively in a small team with evolving requirements and broad responsibilities. Willingness to work onsite in NYC five days per week. About People In AI People In AI is a specialist recruitment partner connecting exceptional AI, machine learning, and engineering talent with ambitious companies building the next generation of intelligent technology. We work closely with innovative startups and scaling technology businesses to identify opportunities where talented engineers can make a meaningful impact. Interested in owning meaningful product decisions and building across the full stack? We'd love to hear from you.
Workday Integration Specialist
Innosoft Corporation Atlanta, Georgia
Job Description Job Description Build and maintain the Workday integrations that move a Georgia state agency's HCM and financial data between state agencies and third party vendors. About the role A Georgia state agency that provides accounting and financial reporting expertise, and oversees the State's Enterprise Resource Planning (ERP) system, needs a Workday Integration Specialist. The role creates and maintains integrations within the Workday cloud platform, building integrations with third party vendors and other state agencies, and delivering solutions in response to new Workday technology, customer requests and operational change. Scale and context Workday HCM, Finance and Procurement integrations for a statewide ERP Integrations with third party vendors and other Georgia state agencies 1 opening, contract term 11/30/2026 to 05/31/2027, 40 hours per week Location and schedule Hybrid, Atlanta, GA. Local candidates are strongly preferred. Fully remote work is acceptable. Interview by web cam or in person. Start within 10 business days of selection. What you will do Design, build, test and deploy Workday integrations using Enterprise Interface Builder (EIB), Workday Studio, web services and core connectors Design, develop and implement Workday solutions for HCM, Finance and Procurement Configure and customize Workday business processes, workflows and integrations Work with Officers, Directors, Managers and teams to gather integration requirements and specifications Run unit, integration and user acceptance testing Validate and reconcile data from multiple sources so report outputs are reliable Document integration requirements, specifications and processes Follow data governance policies and stay current with Workday releases Eligibility U.S. Citizen required Background check, E-Verify and Georgia policy acknowledgements are completed before engagement This assignment is contingent upon customer renewal and availability of funding Requirements What you need 5+ years of Workday integrations development with strong HCM and Financials integration experience Integration development with EIB, Core Connectors, Document Transformation and Workday Studio Web services and APIs: WSDL, SOAP, REST and WS standards, XML, XSLT, JSON and Java Integration security: ISU, PGP keys, MFA Data migration, report building and calculated fields as they relate to integrations Integrations built for both Workday HCM and Financials Ability to translate business requirements into technical solutions and manage multiple priorities Strong written and verbal communication, attention to detail and analytical skills Minimum education Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience. Preferred qualifications Local to the Atlanta, GA area BenefitsBenefits Standard Employee Benefits for W-2 employees. 50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft. Compensation The hourly rate for this position is $90 to $91 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation. Equal Employment Opportunity Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law. Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact and we will work with you. Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.
11/12/2026
Full time
Job Description Job Description Build and maintain the Workday integrations that move a Georgia state agency's HCM and financial data between state agencies and third party vendors. About the role A Georgia state agency that provides accounting and financial reporting expertise, and oversees the State's Enterprise Resource Planning (ERP) system, needs a Workday Integration Specialist. The role creates and maintains integrations within the Workday cloud platform, building integrations with third party vendors and other state agencies, and delivering solutions in response to new Workday technology, customer requests and operational change. Scale and context Workday HCM, Finance and Procurement integrations for a statewide ERP Integrations with third party vendors and other Georgia state agencies 1 opening, contract term 11/30/2026 to 05/31/2027, 40 hours per week Location and schedule Hybrid, Atlanta, GA. Local candidates are strongly preferred. Fully remote work is acceptable. Interview by web cam or in person. Start within 10 business days of selection. What you will do Design, build, test and deploy Workday integrations using Enterprise Interface Builder (EIB), Workday Studio, web services and core connectors Design, develop and implement Workday solutions for HCM, Finance and Procurement Configure and customize Workday business processes, workflows and integrations Work with Officers, Directors, Managers and teams to gather integration requirements and specifications Run unit, integration and user acceptance testing Validate and reconcile data from multiple sources so report outputs are reliable Document integration requirements, specifications and processes Follow data governance policies and stay current with Workday releases Eligibility U.S. Citizen required Background check, E-Verify and Georgia policy acknowledgements are completed before engagement This assignment is contingent upon customer renewal and availability of funding Requirements What you need 5+ years of Workday integrations development with strong HCM and Financials integration experience Integration development with EIB, Core Connectors, Document Transformation and Workday Studio Web services and APIs: WSDL, SOAP, REST and WS standards, XML, XSLT, JSON and Java Integration security: ISU, PGP keys, MFA Data migration, report building and calculated fields as they relate to integrations Integrations built for both Workday HCM and Financials Ability to translate business requirements into technical solutions and manage multiple priorities Strong written and verbal communication, attention to detail and analytical skills Minimum education Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience. Preferred qualifications Local to the Atlanta, GA area BenefitsBenefits Standard Employee Benefits for W-2 employees. 50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft. Compensation The hourly rate for this position is $90 to $91 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation. Equal Employment Opportunity Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law. Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact and we will work with you. Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.
INFORMATION SECURITY & INNOVATION SPECIALIST
Controls Center Inc Cincinnati, Ohio
Job Description Job Description The Information Security & Innovation Specialist supports Johnstone Supply Grimme Group's cybersecurity efforts and operational technology initiatives. This is a hands-on, execution-focused role responsible for following established procedures to help maintain the organization's digital security and assist in implementing technology-driven process improvements. Under direct supervision, the specialist performs recurring tasks such as system monitoring, running reports, managing tools for endpoint protection, and assisting with basic automation efforts. This role does not include independent decision-making or strategic planning, but instead focuses on supporting documented initiatives, responding to instructions, and escalating complex issues to senior team members. This position plays a key support role in cybersecurity operations and process efficiency, contributing to the team's ability to maintain secure and productive systems. The "Information Security & Innovation Specialist will join our mission to "Make the tech in the truck more efficient" and embrace our vision to "Enhance lives through solutions." Core Values: ♥ Honesty - We keep our promises, are truthful, and instill confidence ♥ Excellence - We passionately deliver exceptional experiences ♥ Accountability - We are all accountable and strive for results ♥ Respect - We value others, care about people, and treat them respectfully ♥ Teamwork - We work together to provide solutions internally and externally Core Competencies: Attention to Detail - Follows procedures and documentation closely to avoid errors Customer Support - Provides internal service and support to business users and team members Dependability - Completes assigned tasks consistently and accurately Collaboration - Works cooperatively with IT staff and cross-functional teams Adaptability - Adjusts work habits to meet changing tools or procedures Position Responsibilities: Information Security Follow checklists and procedures to monitor and log security events from SIEM and firewalls Assist in running phishing simulations and helping coordinate user awareness campaigns Update endpoint protection software and ensure antivirus definitions are current Support routine patch management by tracking patch status and applying updates as scheduled Document and escalate detected threats or anomalies to senior IT staff Help implement security policies by applying pre-approved access controls Participate in incident response drills and support investigations as directed Information Innovation Deploy basic automation solutions using Microsoft Power Automate or other low-code platforms by following established guidelines and best practices. Support testing and troubleshooting of automated workflows to ensure accuracy, reliability, and optimal performance. Collect and analyze data for reports; create and update dashboards using predefined templates and tools. Document workflows and maintain change logs to ensure transparency and traceability of system updates. Assist in managing user access and identity systems under supervision, ensuring compliance with security protocols. Stay informed on emerging tools and technologies as directed by the team, contributing to continuous improvement initiatives. Technical Skills Familiarity with endpoint protection tools (e.g., antivirus, firewall software) Basic understanding of security practices and common cyber threats Exposure to low-code tools such as Microsoft Power Automate or Copilot Studio Introductory scripting skills (e.g., PowerShell, Python) are a plus Comfort with Microsoft 365 and common business software
11/12/2026
Full time
Job Description Job Description The Information Security & Innovation Specialist supports Johnstone Supply Grimme Group's cybersecurity efforts and operational technology initiatives. This is a hands-on, execution-focused role responsible for following established procedures to help maintain the organization's digital security and assist in implementing technology-driven process improvements. Under direct supervision, the specialist performs recurring tasks such as system monitoring, running reports, managing tools for endpoint protection, and assisting with basic automation efforts. This role does not include independent decision-making or strategic planning, but instead focuses on supporting documented initiatives, responding to instructions, and escalating complex issues to senior team members. This position plays a key support role in cybersecurity operations and process efficiency, contributing to the team's ability to maintain secure and productive systems. The "Information Security & Innovation Specialist will join our mission to "Make the tech in the truck more efficient" and embrace our vision to "Enhance lives through solutions." Core Values: ♥ Honesty - We keep our promises, are truthful, and instill confidence ♥ Excellence - We passionately deliver exceptional experiences ♥ Accountability - We are all accountable and strive for results ♥ Respect - We value others, care about people, and treat them respectfully ♥ Teamwork - We work together to provide solutions internally and externally Core Competencies: Attention to Detail - Follows procedures and documentation closely to avoid errors Customer Support - Provides internal service and support to business users and team members Dependability - Completes assigned tasks consistently and accurately Collaboration - Works cooperatively with IT staff and cross-functional teams Adaptability - Adjusts work habits to meet changing tools or procedures Position Responsibilities: Information Security Follow checklists and procedures to monitor and log security events from SIEM and firewalls Assist in running phishing simulations and helping coordinate user awareness campaigns Update endpoint protection software and ensure antivirus definitions are current Support routine patch management by tracking patch status and applying updates as scheduled Document and escalate detected threats or anomalies to senior IT staff Help implement security policies by applying pre-approved access controls Participate in incident response drills and support investigations as directed Information Innovation Deploy basic automation solutions using Microsoft Power Automate or other low-code platforms by following established guidelines and best practices. Support testing and troubleshooting of automated workflows to ensure accuracy, reliability, and optimal performance. Collect and analyze data for reports; create and update dashboards using predefined templates and tools. Document workflows and maintain change logs to ensure transparency and traceability of system updates. Assist in managing user access and identity systems under supervision, ensuring compliance with security protocols. Stay informed on emerging tools and technologies as directed by the team, contributing to continuous improvement initiatives. Technical Skills Familiarity with endpoint protection tools (e.g., antivirus, firewall software) Basic understanding of security practices and common cyber threats Exposure to low-code tools such as Microsoft Power Automate or Copilot Studio Introductory scripting skills (e.g., PowerShell, Python) are a plus Comfort with Microsoft 365 and common business software
Miebach
Process Mining Technical Analyst/Consultant
Miebach Fishers, Indiana
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
11/12/2026
Full time
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
ServiceNow Technical Specialist
Illumination Works LLC Dayton, Ohio
Job Description Job Description ServiceNow Technical Specialist Location: Hybrid to Robins Air Force Base (Warner Robins, GA), Tinker Air Force Base (Oklahoma City, OK), Hill Air Force Base (Ogden, UT), or Wright-Patterson Air Force Base (Dayton, OH) or Remote. We are seeking an experienced ServiceNow Technical Specialist to support the development, administration, deployment, and adoption of applications within a client ecosystem using ServiceNow. This role combines creative thinking on use of ServiceNow, ServiceNow administration, user support, and stakeholder engagement to ensure users can effectively access and utilize newly deployed applications and capabilities. Key Responsibilities Administer and support ServiceNow platform capabilities and workflows Develop new capabilities within ServiceNow and suggest best practices of use Manage user onboarding, account provisioning, role assignments, and access requests Coordinate system access and ensure users can effectively leverage available applications and services Support deployment and integration of applications as needed Collaborate with government stakeholders, developers, and system owners Identify opportunities to improve workflows, automation, and user experience Support governance activities and system integration initiatives Assist with reporting, metrics, dashboards, and status communications Provide end-user guidance, training support, and process documentation Do you have what it takes? The ideal candidate possesses strong ServiceNow experience, a customer-focused mindset, passion for organization and process, the ability to bridge technical and operational requirements while supporting enterprise modernization efforts, and ServiceNow experience. Required Qualifications Must hold active DoD Secret security clearance (this requires US Citizenship) CompTIA Security+ CE or equivalent DoD 8570/8140-compliant certification 5+ years of experience supporting ServiceNow, IT service management, or enterprise platform operations Experience managing user accounts, permissions, roles, and access workflows Strong communication and stakeholder management skills Experience supporting project, program, or implementation activities Ability to work effectively with both technical and non-technical audiences Acceptable candidates must successfully pass a drug test and background screen Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field Preferred Qualifications ServiceNow Certified System Administrator (CSA) Experience supporting Air Force, AFSC, or other DoD organizations Knowledge of Agile methodologies and modernization programs Familiarity with enterprise application deployments and integration efforts Experience with workflow automation and process improvement initiatives About Illumination Works At Illumination Works, we know data, and we should, we've been doing it since we started in 2006! We specialize in everything data from big data to data science, data engineering, software engineering, and cloud design. We are a trusted technology partner in user-centered digital transformation-delivering impactful business results to clients. We partner with customers to solve their unique technology and data challenges and stay on top of modern technologies and advancements leveraging our Innovation Lab. Check out our website to learn more at . Why choose us? We invest in our employees in all aspects of their life and we value family. We offer market competitive salary, a generous PTO package, and comprehensive medical, dental, vision and life insurance plans. We also offer 401K, short/long-term disability insurance, a fun and engaging culture, and training opportunities to keep you up to speed on the latest technologies. Illumination Works is committed to hiring and retaining the best workforce. We hire the best talent for our customers' needs. We make our hiring decisions without regard to race, color, religion, sexual orientation, gender identity or national origin, age, veteran status, disability, or any other protected class. Acceptable candidates must successfully pass a drug test and background screen. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. Know Your Rights Poster E-Verify Participation Poster (uscis.gov) Accommodations If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please contact the Human Resources Staff by sending an email to . This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. ILW recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, containing potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to ILW's applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.
11/12/2026
Full time
Job Description Job Description ServiceNow Technical Specialist Location: Hybrid to Robins Air Force Base (Warner Robins, GA), Tinker Air Force Base (Oklahoma City, OK), Hill Air Force Base (Ogden, UT), or Wright-Patterson Air Force Base (Dayton, OH) or Remote. We are seeking an experienced ServiceNow Technical Specialist to support the development, administration, deployment, and adoption of applications within a client ecosystem using ServiceNow. This role combines creative thinking on use of ServiceNow, ServiceNow administration, user support, and stakeholder engagement to ensure users can effectively access and utilize newly deployed applications and capabilities. Key Responsibilities Administer and support ServiceNow platform capabilities and workflows Develop new capabilities within ServiceNow and suggest best practices of use Manage user onboarding, account provisioning, role assignments, and access requests Coordinate system access and ensure users can effectively leverage available applications and services Support deployment and integration of applications as needed Collaborate with government stakeholders, developers, and system owners Identify opportunities to improve workflows, automation, and user experience Support governance activities and system integration initiatives Assist with reporting, metrics, dashboards, and status communications Provide end-user guidance, training support, and process documentation Do you have what it takes? The ideal candidate possesses strong ServiceNow experience, a customer-focused mindset, passion for organization and process, the ability to bridge technical and operational requirements while supporting enterprise modernization efforts, and ServiceNow experience. Required Qualifications Must hold active DoD Secret security clearance (this requires US Citizenship) CompTIA Security+ CE or equivalent DoD 8570/8140-compliant certification 5+ years of experience supporting ServiceNow, IT service management, or enterprise platform operations Experience managing user accounts, permissions, roles, and access workflows Strong communication and stakeholder management skills Experience supporting project, program, or implementation activities Ability to work effectively with both technical and non-technical audiences Acceptable candidates must successfully pass a drug test and background screen Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field Preferred Qualifications ServiceNow Certified System Administrator (CSA) Experience supporting Air Force, AFSC, or other DoD organizations Knowledge of Agile methodologies and modernization programs Familiarity with enterprise application deployments and integration efforts Experience with workflow automation and process improvement initiatives About Illumination Works At Illumination Works, we know data, and we should, we've been doing it since we started in 2006! We specialize in everything data from big data to data science, data engineering, software engineering, and cloud design. We are a trusted technology partner in user-centered digital transformation-delivering impactful business results to clients. We partner with customers to solve their unique technology and data challenges and stay on top of modern technologies and advancements leveraging our Innovation Lab. Check out our website to learn more at . Why choose us? We invest in our employees in all aspects of their life and we value family. We offer market competitive salary, a generous PTO package, and comprehensive medical, dental, vision and life insurance plans. We also offer 401K, short/long-term disability insurance, a fun and engaging culture, and training opportunities to keep you up to speed on the latest technologies. Illumination Works is committed to hiring and retaining the best workforce. We hire the best talent for our customers' needs. We make our hiring decisions without regard to race, color, religion, sexual orientation, gender identity or national origin, age, veteran status, disability, or any other protected class. Acceptable candidates must successfully pass a drug test and background screen. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. Know Your Rights Poster E-Verify Participation Poster (uscis.gov) Accommodations If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please contact the Human Resources Staff by sending an email to . This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. ILW recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, containing potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to ILW's applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.
Manager, Automation & MES
Corden Pharma Colorado Boulder, Colorado
Job Description Job Description CordenPharma is a leading full-service Contract Development and Manufacturing Organization (CDMO) specializing in active pharmaceutical ingredients (APIs), excipients, drug products (DPs), and packaging. With around 3,000 employees worldwide, we help pharmaceutical and biotech companies manufacture medicines with the ultimate goal of improving people's lives. Our network, spanning Europe and the U.S., provides flexible and specialized solutions across six technology platforms: Peptides, Lipids & Carbohydrates, Injectables, Highly Potent & Oncology, Small Molecules, and Oligonucleotides. We strive for excellence in supporting this network and are committed to delivering the highest quality products for patient well-being. Our People Vision We strive for excellence. We share our passion. Together, we make a difference in patients' lives. SUMMARY The Manager of Automation & MES (OT) leads Engineers, Technical Specialists, SMEs, and contractors responsible for OT controls of manufacturing equipment, support equipment, integration of systems, and site-wide continuous improvement initiatives. This role includes the conceptualization, design, implementation, and documentation of OT projects and lifecycle management in compliance with regulatory requirements. The Manager represents the department during regulatory meetings and audits and oversees hiring, training, career development, performance appraisals, and team motivation. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Develop and execute a plant-wide OT strategy and roadmap aligned with long-term business objectives and operational excellence targets Evaluate, select, and deploy advanced automation technologies (robotics, MES, DeltaV, PAT, historian solutions, reporting, etc.) to improve efficiency, quality, safety, and agility Drive adoption of new and existing systems through effective communication, training, and stakeholder engagement Manage multi-year expense budgets, timelines, and a cross-functional team of engineers, program managers, and solution architects Assist Technical Operations management in CAPEX planning to deploy OT solutions site-wide within capital projects Define KPIs, dashboards, and governance frameworks to track program impact Collaborate with site leadership and department staff to achieve project goals Oversee and support user training for Corden Pharma OT Systems Ensure daily performance support for Corden Pharma Automation Systems including preventative maintenance and technical support/troubleshooting to minimize impact to production schedules Manage technical problem resolution for Corden Pharma OT networks and other process control infrastructures Manage validation of new OT applications, including computer system validation (CSV), and maintain systems in a validated state Coordinate and execute continuous improvement projects to implement new equipment, technologies, processes, or materials Manage employees and contractors, coordinate with vendors for project execution Review and draft equipment drawings, electrical diagrams, system manuals, engineering protocols, and quality system documentation Ensure all automation systems comply with regulatory requirements (FDA, cGMP, etc.) As a system subject matter expert (SME), be accountable and responsible to provide the necessary support during internal and external regulatory and client audits Maintain documentation including functional specification, validation protocols, and change controls Provide expertise and improvements to address nonconformance, implement corrective & preventative actions, and execute Commissioning & Qualification activities LEADERSHIP & BUDGET RESPONSIBILITIES Provides direct leadership to department employees and works with other site leaders to manage all assets in an efficient and compliant manner. Conducts all managerial responsibilities in accordance with the organization's policies, regulatory compliance, and applicable laws. Supervisory responsibilities include daily leadership of team, training, and development; interviewing and hiring; managing time and attendance records; performance appraisals; rewarding and disciplining employees; and resolving daily problems and conflicts. SAFETY & ENVIRONMENTAL RESPONSIBILITIES Every individual is personally responsible for the safety and environmental aspects of his or her activities in the workplace. Each employee is expected to perform their job duties in a safe manner utilizing all their knowledge, training, ability, and experience. QUALITY RESPONSIBILITIES Corden Pharma Colorado (CPC) is a manufacturer of a variety of pharmaceutical products. In following Current Good Manufacturing Practices (cGMP), Corden Pharma Colorado manufactures in accordance with the US Food and Drug Administration (FDA), International Council for Harmonisation Q7 (ICH), and other global regulations as applicable. This is critical as it is our mission to not place patients at risk due to inadequate safety, quality, or efficacy. CPC's Quality Management System, which incorporates cGMP, is designed to deliver this quality objective. Attainment is produced through the requisite participation and commitment of all staff across departments and at all levels within the company. cGMP is the part of Quality Management System ensuring products are consistently produced to accurate quality standards. Adherence to clearly defined procedures, in compliance with the principles of cGMP, is required when performing operations across Corden Pharma Colorado. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while proficiently demonstrating the Core Competencies listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. The following requirements are representative of the knowledge, skill, and/or ability required for this role. The individual must demonstrate a business working knowledge of the following: DCS, PLC deployment (i.e., DeltaV, Allen Bradley, and Siemens) HMI development and programming MES deployment, integration and implementation Common OT communication protocols Ability to interpret electrical and piping & instrumentation diagrams (P&IDs) Strong working knowledge of electrical and controls principles, methods and standards CAPEX scope, schedule, and budget business processes Management and collaboration with Contract resources EDUCATION and/or EXPERIENCE B.S. or M.S. in Engineering Field or equivalent OT experience in Pharmaceutical, Chemical, or Medical Device industries. Eight years of experience in process automation and control systems within regulated pharmaceutical or life sciences environments. LANGUAGE SKILLS Ability to read and understand common information technology technical literature. Ability to effectively communicate verbally and in writing with peers, customers, and management. MATHEMATICAL SKILLS Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to understand basic accounting and financial principles (ROI & IRR analysis, cashflow, committed vs. actual costs, etc.) as they apply to Automation Engineering. REASONING ABILITY Ability to apply problem-solving and best judgement to assigned tasks. CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; work with hands; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit, reach above shoulder height, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to fumes or airborne particles and low levels of toxic or caustic chemicals. The employee may be exposed to moving mechanical parts, outside weather conditions, and risk of electric shock. The noise level in the work environment is usually moderate. CORE COMPETENCIES These are the specific areas of knowledge, skill and ability that are important for successful job performance. They must be job related and consistent with business necessity. Proven leadership skills with the ability to influence and drive significant change Proven ability in applying scientific problem-solving methods Experience managing culture change and deployment of Enterprise transforming solutions Proficiency with the Microsoft Office Suite, Visual Basic, and SQL scripting Strong knowledge of computer systems (software and hardware) Basic Active Directory administration experience . click apply for full job details
11/12/2026
Full time
Job Description Job Description CordenPharma is a leading full-service Contract Development and Manufacturing Organization (CDMO) specializing in active pharmaceutical ingredients (APIs), excipients, drug products (DPs), and packaging. With around 3,000 employees worldwide, we help pharmaceutical and biotech companies manufacture medicines with the ultimate goal of improving people's lives. Our network, spanning Europe and the U.S., provides flexible and specialized solutions across six technology platforms: Peptides, Lipids & Carbohydrates, Injectables, Highly Potent & Oncology, Small Molecules, and Oligonucleotides. We strive for excellence in supporting this network and are committed to delivering the highest quality products for patient well-being. Our People Vision We strive for excellence. We share our passion. Together, we make a difference in patients' lives. SUMMARY The Manager of Automation & MES (OT) leads Engineers, Technical Specialists, SMEs, and contractors responsible for OT controls of manufacturing equipment, support equipment, integration of systems, and site-wide continuous improvement initiatives. This role includes the conceptualization, design, implementation, and documentation of OT projects and lifecycle management in compliance with regulatory requirements. The Manager represents the department during regulatory meetings and audits and oversees hiring, training, career development, performance appraisals, and team motivation. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Develop and execute a plant-wide OT strategy and roadmap aligned with long-term business objectives and operational excellence targets Evaluate, select, and deploy advanced automation technologies (robotics, MES, DeltaV, PAT, historian solutions, reporting, etc.) to improve efficiency, quality, safety, and agility Drive adoption of new and existing systems through effective communication, training, and stakeholder engagement Manage multi-year expense budgets, timelines, and a cross-functional team of engineers, program managers, and solution architects Assist Technical Operations management in CAPEX planning to deploy OT solutions site-wide within capital projects Define KPIs, dashboards, and governance frameworks to track program impact Collaborate with site leadership and department staff to achieve project goals Oversee and support user training for Corden Pharma OT Systems Ensure daily performance support for Corden Pharma Automation Systems including preventative maintenance and technical support/troubleshooting to minimize impact to production schedules Manage technical problem resolution for Corden Pharma OT networks and other process control infrastructures Manage validation of new OT applications, including computer system validation (CSV), and maintain systems in a validated state Coordinate and execute continuous improvement projects to implement new equipment, technologies, processes, or materials Manage employees and contractors, coordinate with vendors for project execution Review and draft equipment drawings, electrical diagrams, system manuals, engineering protocols, and quality system documentation Ensure all automation systems comply with regulatory requirements (FDA, cGMP, etc.) As a system subject matter expert (SME), be accountable and responsible to provide the necessary support during internal and external regulatory and client audits Maintain documentation including functional specification, validation protocols, and change controls Provide expertise and improvements to address nonconformance, implement corrective & preventative actions, and execute Commissioning & Qualification activities LEADERSHIP & BUDGET RESPONSIBILITIES Provides direct leadership to department employees and works with other site leaders to manage all assets in an efficient and compliant manner. Conducts all managerial responsibilities in accordance with the organization's policies, regulatory compliance, and applicable laws. Supervisory responsibilities include daily leadership of team, training, and development; interviewing and hiring; managing time and attendance records; performance appraisals; rewarding and disciplining employees; and resolving daily problems and conflicts. SAFETY & ENVIRONMENTAL RESPONSIBILITIES Every individual is personally responsible for the safety and environmental aspects of his or her activities in the workplace. Each employee is expected to perform their job duties in a safe manner utilizing all their knowledge, training, ability, and experience. QUALITY RESPONSIBILITIES Corden Pharma Colorado (CPC) is a manufacturer of a variety of pharmaceutical products. In following Current Good Manufacturing Practices (cGMP), Corden Pharma Colorado manufactures in accordance with the US Food and Drug Administration (FDA), International Council for Harmonisation Q7 (ICH), and other global regulations as applicable. This is critical as it is our mission to not place patients at risk due to inadequate safety, quality, or efficacy. CPC's Quality Management System, which incorporates cGMP, is designed to deliver this quality objective. Attainment is produced through the requisite participation and commitment of all staff across departments and at all levels within the company. cGMP is the part of Quality Management System ensuring products are consistently produced to accurate quality standards. Adherence to clearly defined procedures, in compliance with the principles of cGMP, is required when performing operations across Corden Pharma Colorado. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while proficiently demonstrating the Core Competencies listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. The following requirements are representative of the knowledge, skill, and/or ability required for this role. The individual must demonstrate a business working knowledge of the following: DCS, PLC deployment (i.e., DeltaV, Allen Bradley, and Siemens) HMI development and programming MES deployment, integration and implementation Common OT communication protocols Ability to interpret electrical and piping & instrumentation diagrams (P&IDs) Strong working knowledge of electrical and controls principles, methods and standards CAPEX scope, schedule, and budget business processes Management and collaboration with Contract resources EDUCATION and/or EXPERIENCE B.S. or M.S. in Engineering Field or equivalent OT experience in Pharmaceutical, Chemical, or Medical Device industries. Eight years of experience in process automation and control systems within regulated pharmaceutical or life sciences environments. LANGUAGE SKILLS Ability to read and understand common information technology technical literature. Ability to effectively communicate verbally and in writing with peers, customers, and management. MATHEMATICAL SKILLS Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to understand basic accounting and financial principles (ROI & IRR analysis, cashflow, committed vs. actual costs, etc.) as they apply to Automation Engineering. REASONING ABILITY Ability to apply problem-solving and best judgement to assigned tasks. CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; work with hands; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit, reach above shoulder height, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to fumes or airborne particles and low levels of toxic or caustic chemicals. The employee may be exposed to moving mechanical parts, outside weather conditions, and risk of electric shock. The noise level in the work environment is usually moderate. CORE COMPETENCIES These are the specific areas of knowledge, skill and ability that are important for successful job performance. They must be job related and consistent with business necessity. Proven leadership skills with the ability to influence and drive significant change Proven ability in applying scientific problem-solving methods Experience managing culture change and deployment of Enterprise transforming solutions Proficiency with the Microsoft Office Suite, Visual Basic, and SQL scripting Strong knowledge of computer systems (software and hardware) Basic Active Directory administration experience . click apply for full job details

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