Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related field plus 10+ years of relevant controls experience, OR 15+ years of relevant controls experience in lieu of a degree. - 10+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) - 9+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Odessa - 139 000.00 USD annually
11/14/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related field plus 10+ years of relevant controls experience, OR 15+ years of relevant controls experience in lieu of a degree. - 10+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) - 9+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Odessa - 139 000.00 USD annually
Job Description This role is ON-SITE Monday - Friday in DC. Must be USC. NO C2C. Capstone IT is helping our client find a Senior Technical Product Manager who will lead the strategy, development, and delivery of a cloud-based research computing platform supporting economic research. This individual will work directly with researchers to understand their computing, data, and workflow needs, then partner with cloud engineering, architecture, security, and data platform teams to build scalable, secure solutions. The ideal candidate combines strong technical product management experience with hands-on knowledge of cloud infrastructure, system design, and platform engineering. This is a true technical product ownership role, not a traditional project or program management position. Top 4 Must-Have Skills Technical Product Management: 6+ years managing technical products, including defining product strategy, roadmaps, requirements, and delivering enterprise platforms from concept through launch. Cloud Infrastructure (AWS, Azure, or GCP): 4+ years working directly with cloud technologies, including compute, storage, networking, security, containers, and orchestration. Cloud System Design and Platform Engineering: Hands-on experience designing cloud-based systems, with knowledge of CI/CD, Infrastructure as Code (IaC), observability, and monitoring. Enterprise Platform Development and Data Governance: Experience developing enterprise platforms while partnering with security and compliance teams on access controls, data governance, and risk management. Responsibilities Product Strategy and Ownership Own the product vision, strategy, and roadmap for a cloud-based economic research platform. Prioritize features based on researcher needs, technical feasibility, and business value. Balance immediate deliverables with long-term scalability and platform development. Technical Platform Development Collaborate with cloud engineers, architects, data platform teams, and security specialists. Translate research computing requirements into actionable technical specifications. Guide platform decisions involving cloud infrastructure, data access, security, and governance. Support modern platform engineering practices and AI-enabled development workflows. Researcher Engagement Work directly with economic researchers to understand their workflows and challenges. Lead user discovery, journey mapping, and workflow design. Ensure platform capabilities support real research computing needs. Delivery and Continuous Improvement Drive cross-functional execution and accountability. Establish success metrics and monitor product adoption, usage, and feedback. Communicate product priorities, progress, and tradeoffs to technical teams and executives. Qualifications Required Minimum 6 years of technical product management experience. Minimum 4 years working directly with AWS, Azure, or GCP in a product or engineering capacity. Strong knowledge of cloud computing, storage, networking, security, containers, and orchestration. Hands-on cloud system design experience. Knowledge of CI/CD, IaC, observability, and monitoring. Understanding of modern AI-based development workflows. Proven experience launching enterprise or R&D-focused products. Experience defining enterprise platform strategy and roadmaps. Experience working with security and compliance teams on data governance, access controls, and risk reviews. Ability to translate complex technical requirements into product decisions. Nice to Have Experience supporting academic or research-based workflows. Familiarity with research computing environments and data-intensive workloads
11/14/2026
Full time
Job Description This role is ON-SITE Monday - Friday in DC. Must be USC. NO C2C. Capstone IT is helping our client find a Senior Technical Product Manager who will lead the strategy, development, and delivery of a cloud-based research computing platform supporting economic research. This individual will work directly with researchers to understand their computing, data, and workflow needs, then partner with cloud engineering, architecture, security, and data platform teams to build scalable, secure solutions. The ideal candidate combines strong technical product management experience with hands-on knowledge of cloud infrastructure, system design, and platform engineering. This is a true technical product ownership role, not a traditional project or program management position. Top 4 Must-Have Skills Technical Product Management: 6+ years managing technical products, including defining product strategy, roadmaps, requirements, and delivering enterprise platforms from concept through launch. Cloud Infrastructure (AWS, Azure, or GCP): 4+ years working directly with cloud technologies, including compute, storage, networking, security, containers, and orchestration. Cloud System Design and Platform Engineering: Hands-on experience designing cloud-based systems, with knowledge of CI/CD, Infrastructure as Code (IaC), observability, and monitoring. Enterprise Platform Development and Data Governance: Experience developing enterprise platforms while partnering with security and compliance teams on access controls, data governance, and risk management. Responsibilities Product Strategy and Ownership Own the product vision, strategy, and roadmap for a cloud-based economic research platform. Prioritize features based on researcher needs, technical feasibility, and business value. Balance immediate deliverables with long-term scalability and platform development. Technical Platform Development Collaborate with cloud engineers, architects, data platform teams, and security specialists. Translate research computing requirements into actionable technical specifications. Guide platform decisions involving cloud infrastructure, data access, security, and governance. Support modern platform engineering practices and AI-enabled development workflows. Researcher Engagement Work directly with economic researchers to understand their workflows and challenges. Lead user discovery, journey mapping, and workflow design. Ensure platform capabilities support real research computing needs. Delivery and Continuous Improvement Drive cross-functional execution and accountability. Establish success metrics and monitor product adoption, usage, and feedback. Communicate product priorities, progress, and tradeoffs to technical teams and executives. Qualifications Required Minimum 6 years of technical product management experience. Minimum 4 years working directly with AWS, Azure, or GCP in a product or engineering capacity. Strong knowledge of cloud computing, storage, networking, security, containers, and orchestration. Hands-on cloud system design experience. Knowledge of CI/CD, IaC, observability, and monitoring. Understanding of modern AI-based development workflows. Proven experience launching enterprise or R&D-focused products. Experience defining enterprise platform strategy and roadmaps. Experience working with security and compliance teams on data governance, access controls, and risk reviews. Ability to translate complex technical requirements into product decisions. Nice to Have Experience supporting academic or research-based workflows. Familiarity with research computing environments and data-intensive workloads
Amazon Data Services, Inc.
Fredericksburg, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
11/13/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
Larson Network Services, LLC
Saint Louis, Missouri
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI961c8e15715a-5088
11/13/2026
Full time
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI961c8e15715a-5088
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. • Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, JACKSON - 111 100.00 USD annually
11/13/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. • Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, JACKSON - 111 100.00 USD annually
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Mid Level AI Engineer Location: Orlando, FL, USA (Hybrid) Practice Area: Technology & Engineering Type: Permanent Build the next generation of AI-powered solutions using Large Language Models, agentic systems, and cutting-edge Generative AI technologies. The Role Capco is seeking a Generative AI Engineer to help design, develop, and deploy intelligent applications powered by Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures. You will work alongside software engineers, product managers, and AI specialists to deliver scalable, production-grade AI solutions that solve complex business challenges and create exceptional user experiences. This is an exciting opportunity to join a fast-growing AI capability, working on innovative solutions that transform how organizations leverage Generative AI technologies. What You'll Do Design, build, and deploy AI-powered applications using Large Language Models, foundation models, and modern Generative AI frameworks. Develop and optimize Retrieval-Augmented Generation (RAG) solutions leveraging vector databases and enterprise knowledge sources. Create intelligent AI agents and workflows capable of interacting with APIs, external tools, and business systems. Build scalable REST APIs, backend services, and cloud-native architectures to support AI-powered products. Collaborate with cross-functional teams to translate business requirements into robust, production-ready AI solutions. What We're Looking For 2-3 years of professional software; AI engineering experience. Hands-on experience building applications using Generative AI technologies, Large Language Models, and leading LLM providers such as OpenAI, Anthropic, Gemini, Azure OpenAI, or open-source models. Strong Python development skills with experience building REST APIs, microservices, and scalable backend applications. Practical experience implementing RAG architectures using vector databases such as Pinecone, Weaviate, Chroma, Qdrant, or FAISS. Understanding of software engineering best practices including Git, CI/CD, testing, code reviews, and cloud platforms such as AWS, Azure, or Google Cloud. Bonus Points For Experience building multi-agent AI systems using frameworks such as LangChain, LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar technologies. Familiarity with Model Context Protocol (MCP) and emerging agent interoperability standards. Experience with LLM observability and evaluation platforms such as LangSmith, Langfuse, Arize, or similar tools. Experience deploying containerized applications using Docker and Kubernetes. Exposure to frontend technologies such as React, TypeScript, modern web frameworks, or contributions to open-source AI projects. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, training, and industry certifications. Be part of a team shaping the future of digital financial services. Help shape the future of digital transformation across FS & Energy. Benefits Medical, Dental, and Vision coverage. 401(k) with company match. Maternity and paternity leave, plus dependent care support. Tuition reimbursement, wellness reimbursement, HSA and FSA options. Commuter benefits and access to the Working Advantage employee discount marketplace. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
11/13/2026
Full time
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Mid Level AI Engineer Location: Orlando, FL, USA (Hybrid) Practice Area: Technology & Engineering Type: Permanent Build the next generation of AI-powered solutions using Large Language Models, agentic systems, and cutting-edge Generative AI technologies. The Role Capco is seeking a Generative AI Engineer to help design, develop, and deploy intelligent applications powered by Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures. You will work alongside software engineers, product managers, and AI specialists to deliver scalable, production-grade AI solutions that solve complex business challenges and create exceptional user experiences. This is an exciting opportunity to join a fast-growing AI capability, working on innovative solutions that transform how organizations leverage Generative AI technologies. What You'll Do Design, build, and deploy AI-powered applications using Large Language Models, foundation models, and modern Generative AI frameworks. Develop and optimize Retrieval-Augmented Generation (RAG) solutions leveraging vector databases and enterprise knowledge sources. Create intelligent AI agents and workflows capable of interacting with APIs, external tools, and business systems. Build scalable REST APIs, backend services, and cloud-native architectures to support AI-powered products. Collaborate with cross-functional teams to translate business requirements into robust, production-ready AI solutions. What We're Looking For 2-3 years of professional software; AI engineering experience. Hands-on experience building applications using Generative AI technologies, Large Language Models, and leading LLM providers such as OpenAI, Anthropic, Gemini, Azure OpenAI, or open-source models. Strong Python development skills with experience building REST APIs, microservices, and scalable backend applications. Practical experience implementing RAG architectures using vector databases such as Pinecone, Weaviate, Chroma, Qdrant, or FAISS. Understanding of software engineering best practices including Git, CI/CD, testing, code reviews, and cloud platforms such as AWS, Azure, or Google Cloud. Bonus Points For Experience building multi-agent AI systems using frameworks such as LangChain, LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar technologies. Familiarity with Model Context Protocol (MCP) and emerging agent interoperability standards. Experience with LLM observability and evaluation platforms such as LangSmith, Langfuse, Arize, or similar tools. Experience deploying containerized applications using Docker and Kubernetes. Exposure to frontend technologies such as React, TypeScript, modern web frameworks, or contributions to open-source AI projects. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, training, and industry certifications. Be part of a team shaping the future of digital financial services. Help shape the future of digital transformation across FS & Energy. Benefits Medical, Dental, and Vision coverage. 401(k) with company match. Maternity and paternity leave, plus dependent care support. Tuition reimbursement, wellness reimbursement, HSA and FSA options. Commuter benefits and access to the Working Advantage employee discount marketplace. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
11/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Larson Network Services, LLC
Saint Louis, Missouri
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI11172d4500bc-5088
11/12/2026
Full time
Description: Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer plays a critical role in protecting the organization's information systems, data and infrastructure. The role builds and improves security tools, automation and policies, including using AI tools to connect security platforms and produce monitoring dashboards. It also supports the day-to-day administration of cybersecurity operations: threat monitoring, incident response, compliance initiatives and security awareness. The role researches security improvements and implements them. As a member of the Larson Technology Services team, the Senior Cybersecurity Engineer also contributes to broader technology operations as needed, in a collaborative environment where team members support one another across technology functions to keep our services reliable and effective. Key responsibilities: Security engineering and tool development Design and build security controls across endpoint, identity, network and cloud environments, including Microsoft Azure and Entra ID. Research and evaluate new security tools; develop recommendations, business cases, proofs of concept and vendor assessments; and deploy and configure the tools selected. Build detection logic, automation and response playbooks. Perform threat modeling and security reviews for new systems, changes and projects, and recommend mitigations. Develop and improve security baselines and hardening standards. Integrate security tooling to reduce manual work, such as automating phishing triage, phishing campaign reporting and vulnerability ticketing. Use AI tools, APIs and low-code automation to connect security and SaaS platforms (for example EDR, vulnerability management, phishing simulation, Microsoft 365, Entra ID and ticketing) and consolidate their data. Build and maintain dashboards and reports for security monitoring, including vulnerability, phishing, incident and compliance metrics, using AI-assisted development and visualization tools. Use AI tools in line with organizational policy and data-handling requirements and recommend safeguards for AI use within the security environment. Cybersecurity operations Monitor, investigate and respond to security alerts and incidents, including phishing emails, malware alerts and unauthorized access attempts. Administer and maintain security tools, including endpoint detection and response (EDR) and vulnerability scanners. Remediate security incidents, conduct follow-up analysis, document findings and actions taken, and recommend process improvements based on lessons learned. Manage and respond to phishing reports submitted by staff; coordinate containment and communication; and tune detections and build automation to reduce false positives and manual triage. Perform regular vulnerability assessments, and work with system owners and end users to prioritize and remediate identified risks. Contribute to the planning and rollout of new cybersecurity objectives, tools and initiatives as the security program evolves. Security awareness and phishing simulations Plan and run recurring phishing simulation campaigns, including setup, scheduling and distribution. Analyze campaign results and identify departments or individuals who need additional training or follow-up. Develop and deliver security awareness communications, training materials and coaching based on simulation outcomes and leadership direction. Maintain records of simulation results and awareness training completion to support reporting and continuous improvement. Recommend improvements to the security awareness program, including training content, success metrics and risk-based targeting. Compliance and risk management Support day-to-day efforts to achieve and maintain compliance with applicable security controls. Conduct periodic control assessments, gather evidence and work with stakeholders to close compliance gaps. Draft and maintain security policies, standards, procedures, risk assessments and control inventories. Map security controls to applicable frameworks and recommend control improvements. Conduct risk assessments and recommend remediation priorities. Support internal and external audits and regulatory examinations by preparing evidence packages and responding to inquiries. Identify emerging risks and recommend policy or control improvements. Technology operations and service support Provide systems administration support as assigned, including user account management, access provisioning, Conditional Access policies and endpoint configuration. Assist with service desk escalations that require elevated access or advanced troubleshooting. Collaborate with Larson Technology Services colleagues on infrastructure projects, applying a security-first perspective to system design and change management. Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Systems or a related field, or equivalent professional experience. 8+ years of hands-on cybersecurity engineering experience, including at least 3 years at a senior or specialist level. Proven experience owning security compliance work aligned to frameworks such as NIST CSF, NIST SP 800-53, ISO 27001, SOC 2 or CIS Controls, including audit preparation and evidence management. Deep experience architecting, deploying and optimizing security tools such as EDR/XDR and vulnerability management platforms, including tuning, policy design and integration across the environment. Advanced proficiency building automation and tooling with scripting languages such as PowerShell and Python to reduce manual effort and improve security operations. Strong experience with SIEM and detection engineering, including developing and tuning detection rules, correlating data sources and mapping detections to frameworks such as MITRE ATT&CK. Experience applying AI tools and APIs to connect systems, automate workflows and build dashboards or reports, with sound judgment about data handling and risk. Extensive hands-on experience designing and securing Microsoft Azure and Entra ID environments, including Conditional Access, identity governance, privileged access management and cloud security posture. Experience authoring and maintaining security policies, standards and procedures, and driving their adoption across business and technical teams. Experience running phishing simulation platforms and security awareness programs, including measuring effectiveness and reporting on outcomes. Demonstrated ability to lead incident investigations and response, and to communicate findings and risk clearly to technical teams, executives and non-technical audiences. Ability to evaluate security solutions, build business cases and present well-supported recommendations to management and leadership. Ability to manage multiple competing priorities independently, balancing strategic projects with operational responsibilities in a fast-paced environment. Experience mentoring and providing technical guidance to technology staff. Preferred qualifications: Relevant certifications, such as CISSP, CISM, CISA, GCIH, CompTIA Security+, CEH, or Microsoft SC-200 or AZ-500. Experience with security architecture reviews, risk assessments, or third-party and vendor risk management. Experience with infrastructure as code or DevSecOps practices. Familiarity with financial services regulatory requirements, such as SEC and FINRA cybersecurity expectations, Regulation S-P and GLBA. Larson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character protected by law. PI11172d4500bc-5088
Housing Authority of San Luis Obispo (CA)
Paso Robles, California
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
11/12/2026
Full time
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
11/12/2026
Full time
Job Description Job Description About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PIa69d29723c4e-9205
Housing Authority of San Luis Obispo (CA)
San Luis Obispo, California
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
11/11/2026
Full time
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PI8211be5-
11/02/2026
Full time
About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role We are seeking a Process Mining Technical Analyst to provide technical support throughout process mining projects. The role focuses on data preparation, event-log development, process mining configuration, data validation, troubleshooting, and analytical support. The successful candidate must understand process and material flows, particularly within warehouse, transportation, manufacturing, or supply chain environments. They will work closely with process mining consultants, data engineers, project managers, and client teams to ensure that the required data, process logic, KPIs, and dashboards are correctly developed and validated. The role may contribute to identifying process issues and improvement opportunities, but developing business recommendations is not the primary responsibility. Key Responsibilities Project Collaboration and Delivery Work collaboratively as an active member of multidisciplinary project teams. Support process mining projects from data discovery through delivery and handover. Participate in project meetings, workshops, working sessions, and client reviews. Provide regular updates on progress, risks, dependencies, and open technical topics. Process Understanding and Requirements Understand and document operational processes and material flows. Translate business and process requirements into technical data requirements. Identify process objects, activities, timestamps, attributes, and relationships. Support data mapping between source systems and the process mining platform. Data Preparation and Process Models Extract, clean, transform, and prepare data from WMS, TMS, ERP, MES, YMS, and other systems. Build and maintain event logs and process mining data models. Validate data, process logic, calculations, and analytical outputs. Investigate data-quality issues, missing events, inconsistent master data, and unexpected results. Process Mining Analysis and Insights Configure process mining analyses, KPIs, dashboards, filters, and process views. Contribute to the identification of process deviations, bottlenecks, and improvement opportunities when required. Support the preparation of project deliverables, demonstrations, and client presentations. Testing and Technical Troubleshooting Troubleshoot technical issues and coordinate resolution with the project team, IT teams, and platform specialists. Prepare test cases and support system testing and user acceptance testing. Assist with validating system functionality, data connections, and analytical outputs. Documentation and Knowledge Management Maintain technical documentation, data dictionaries, assumptions logs, and configuration records. Document data sources, transformations, process logic, testing results, and relevant project decisions. Qualifications Bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Information Systems, Computer Science, or a related field 2-3 years of experience in data analysis, business intelligence, process mining, systems analysis, or technical consulting Strong understanding of process flows and material flows Experience working with transactional or operational data Practical experience with SQL and data preparation Strong attention to detail and ability to validate complex data relationships Ability to understand system transactions and connect them to real operational activities Strong troubleshooting and problem-solving skills Good written and verbal communication skills Ability to work effectively with both technical and business stakeholders Technical Skills Strong SQL skills, including joins, aggregations, window functions, and data-quality checks Understanding of data modeling, relational databases, and ETL/ELT concepts Strong Excel skills for data analysis, validation, and reconciliation Experience working with transactional and operational data Ability to understand data structures and connect system transactions to operational and material flows Experience with PQL, particularly when working with Celonis, is preferred Familiarity with process-mining platforms such as Celonis, SAP Signavio Process Intelligence, UiPath Process Mining, IBM Process Mining, or Apromore is preferred; experience with one or more platforms is sufficient Experience with Power BI or Tableau is preferred Familiarity with AI, machine learning, or advanced analytics in process-mining work-such as anomaly detection, root-cause analysis, or predictive insights-is a plus Exposure to APIs, cloud platforms, or data lakes is an asset Core Competencies Understanding of operational and material flows Technical data analysis Data quality and validation Structured troubleshooting Attention to detail Documentation and organization Collaboration and communication Ability to learn new systems and technologies Reliability and ownership Typical Deliverables Data requirements and source-to-target mappings Data dictionaries and process-flow documentation Event logs and process mining data models KPI calculations and technical definitions Dashboards and analytical views Data-quality assessments Test scripts and validation results Technical documentation and configuration records Support materials for workshops and client presentations Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PI8211be5-
