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Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-

Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Job Description Flybridge Staffing is currently searching for a Systems Administrator to join a reputable client in the Boca Raton area. This position is contract-to-perm and will work on a hybrid schedule. NO SPONSORSHIP AVAILABLE US Citizen, GC, only. Responsibilities: The System Administrator is responsible for the provisioning, installation/configuration, operation, and maintenance of systems, hardware, and software and related infrastructure. Works with all levels of IT and business and will provide tier 3 support on complex technical issues. Researches and resolves problems related to company software, hardware, or network while maintaining system integrity and security. Clarifies and properly documents all changes in ITSM tools (Ivanti or Jira Service Management) in accordance with corporate change management policies and programs Configures, tests, and deploys operating system updates, patches, and configuration changes. User/group administration, security permissions, and group policies. Provides support for day-to-day operations related to Incident, Service Requests, and Problem Management. Provides escalation technical support to the Service Desk for all infrastructure-related issues. This includes computers, mobile devices, printers, software, security, and network issues. Critical Incident Management, including bridge coordination and Problem root cause identification. Analyzes and evaluates incident reports and makes improvement recommendations. Writes or revises technical user training manuals and procedures. Provides on-call support, which requires working evenings and weekends, sometimes with little advance notice. Experience/requirements: Bachelor's degree and 5 years of experience in IT Administration Strong technical experience managing and troubleshooting Windows and Mac OS, Networks, Active Directory, VPNs, cloud services (Microsoft Azure), and endpoint protection. Including installing, configuring, and maintaining both physical hardware and cloud applications and mobile devices. Experience managing mobile devices such as Windows 11 and iOS utilizing Microsoft Intune or other Mobile Device Management solutions. Experience with ManageEngine Endpoint Central and understanding of image creation, security patch deployment, and software packaging. Knowledge of backup, restore, and recovery procedures. Experience with Jira, Jira Service Management, and AI capabilities is a plus Experience with Active Directory Integration and single sign-on is preferred. Working knowledge with PagerDuty, LogicMonitor, Teams, Zoom is preferred. PowerShell knowledge is preferred If your background aligns with the above details and you would like to learn more, please submit your resume to or on our website, and one of our recruiters will be in touch with you ASAP. Follow us on LinkedIn to keep up with all our latest job openings and referral program

Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-

Job Description Title: IT Hardware Asset Management - Analyst 1 Location: Seattle, WA Duration: 12 months (possible extension or conversion) Position Summary IT Hardware Asset Analysts use strong attention to detail, communication, and analytical skills to keep hardware inventory accurate and processes running efficiently. This role focuses on hardware recovery, processing, disposition, and recycling, making sure devices are returned, accounted for, and handled properly from start to finish. Accuracy and efficiency drive our team's success. Analysts take a proactive approach, spotting issues before they become problems, driving results, and maintaining a clean and organized workspace. Analysts are also cross-trained on other HAM processes to build their knowledge base and provide team coverage. Flexibility and a willingness to lean in are key. Analysts work with PC/Mac desktops, laptops, retail selling devices, and mobile devices. Key Responsibilities Recover hardware from users and locations, tracking each device through the recovery process Process recovered devices accurately and efficiently, including inspecting devices, verifying details, and updating asset records Complete disposition for each device (such as redeploy, repair, recycle, or retire) following existing policy and guidance Prepare devices for recycling and maintain required documentation Use ServiceNow ITSM to track assets and keep records accurate and up to date Proactively monitor recovery backlog and open requests, flagging issues early and driving work to completion Maintain a clean, organized, and safe workspace and storage area Cross-train on other HAM processes (orders, break-fix, replacements, inventory) to build knowledge and provide team coverage Build working knowledge of IT hardware and specifications across device types Skills: Behavioural Competencies Exhibits exceptional attention to detail and takes pride in accuracy Takes initiative, anticipates needs, and addresses issues before they escalate Drives results, working efficiently and following through on commitments Leans in, stepping up to support teammates and take on new work Collaborates well with others and solves problems using data Stays flexible, adapts positively to changing priorities, and is open to learning new processes Key Qualifications 1 year of experience in an analyst, financial analyst, logistics, or technician role BA/BS degree or equivalent work experience Base knowledge of ServiceNow ITSM desired Proficiency with the Microsoft Office suite, especially Excel Ability to lift 40 lbs. Education: BA/BS degree or equivalent work experience Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $28.00/hr - $30.28/hr.

Job Description Job Description Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year Growth Opportunities Cross-Training Career Development Program Team Member Appreciation Flexible Schedules Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of Provider Enrollment experience preferred. Must be working toward PE Certification. Experience with CAQH and PECOS. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) Relevant education and certification a plus. 5+ years of experience preferred. MAIN DUTIES Enroll medical providers in health plans. Coordinates credentialing data needed for enrollment, contracting, and other related purposes. Creation and maintenance of CAQH Application. Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. Complete Third-Party Payer Applications. The ability to work with diverse internal and external customers. Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of experience preferred. Must be working toward NAMSS Certification. Experience in working with provider database and running reports. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) 5+ years of experience preferred. Relevant education and NAMSS certification a plus. MAIN DUTIES Process Initial Appointment Applications. Process Locum Tenens Initial Appointment Applications as Requested. Process Requests for Additional Privileges. Process Telemedicine Applications. Process Reappointment Applications. Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Proficient in Office 365 including SharePoint. Database maintenance using SQL and Azure or desire and ability to learn. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Preferred Education and Experience 3+ years of relevant experience preferred. MAIN DUTIES Credentialing Contact Changes. Initial Request for Privilege Monitoring. Monitor the Data Integrity through Prebuilt Reports. Report Assembly. Auditor and Process Improvements. Provider Enrollment Group Changes. SharePoint and other Apps. Monthly Dashboards. Merge Document Revisions. Database Maintenance Assistant. Database and Portal Troubleshooting. Updates and Upgrades to Custom Software and Portals. Code Maintenance and Updates. IT Helpdesk. Database Training. PI9d326315b7e6-3197

Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.

Job Description Position: Desktop Support Engineer Location: Louisville, KY / Onsite Employment Type: Full-Time Job Summary: We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Job Description :Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbe dBasics knowledge / understanding of assigning switch ports to specific VLAN sPatch phone ports to switch as neede dBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration )Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical team sTroubleshoot and replace network switch chassis blades when require dGood to have understanding of any Data Center Infrastructure Management Applicatio nA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domai nBasic Knowledge of Monitoring tools such as Solarwinds, etc Networking and Operating System basic sAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootin gBasic knowledge about Hardware like Servers, Storage device sKnowledge to understand Monitoring Tool outcom eBasic knowledge of ITSM tool preferably ServiceNo wBasic knowledge Backup technologies preferably EMC Avama rBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linu xBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Serve rExperience in SLA base environmen tKnowledge on Server Performance monitoring preferre dCandidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply .

Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Job Description Position: Service Engineer Data Center Work location: Chester, Virginia Duration: 05+ Months Extension: Yes Contract to Hire: Possible This is a long-term-oriented opportunity, with the potential for continued extensions and possible conversion to a permanent position based on performance, business needs, and project requirements. While the initial engagement is 5+ months, the intent is to build a stable, ongoing working relationship. On Call: Yes Work hours: 8-5 / M-F - There could be off-hours shifts available / once the shift is determined it will be consistent This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority. What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs. , travel to customer sites, and support flexible/on-call schedules Preferred Qualifications Experience supporting Dell PowerEdge servers Dell or other enterprise hardware certifications Experience with iDRAC, iLO, or comparable server management platforms Experience supporting GPU/AI server infrastructure Experience with data center operations, rack/stack, structured cabling, or server deployment Associate's or Bachelor's degree in IT, Computer Science, or a related field

Job Description Job Title: Service Desk Analyst Location: Montgomery, AL Work Arrangement: Onsite Day Shift Experience: 5+ Years Education: High School Diploma or Equivalent Key Requirements: 5+ years of IT / Service Desk support experience. IAT Level II (IAT-2) certification. Experience troubleshooting Windows desktop applications, email systems, and directory services. Strong phone and face-to-face customer support skills. Experience supporting enterprise IT environments. Interested candidates: Send your updated resume to

Job Description IT Service Desk Analyst II - Desktop Support & IT Infrastructure Position Overview We're seeking an experienced IT Service Desk Analyst II to provide technical support, troubleshoot complex IT issues, and assist with daily IT operations across office and distribution environments. This is a hands-on, Level 2 IT support role focused on resolving escalated technical issues, managing user accounts, supporting Windows and macOS systems, and maintaining IT hardware and inventory. The ideal candidate has strong experience with Microsoft 365, Active Directory, ITSM ticketing systems, and desktop troubleshooting , along with excellent customer service skills and the ability to independently resolve technical issues. Key Responsibilities Provide Level 2 technical support , troubleshooting escalated hardware, software, and network issues. Support Windows and macOS operating systems , enterprise applications, and end-user devices. Administer Microsoft 365, Exchange Online, and Active Directory , including user accounts, permissions, and access management. Manage incidents and service requests through ServiceNow, Jira, ServiceDesk Plus, Freshdesk , or similar ITSM platforms. Install, configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals . Troubleshoot connectivity issues involving LAN, Wi-Fi, VPN, and TCP/IP . Support new employee onboarding, workstation setup, hardware deployments, and software installations. Maintain accurate IT asset inventory , including equipment tracking, procurement, and disposal. Collaborate with Infrastructure and Security teams to resolve complex issues and maintain IT security standards. Support IT projects involving system upgrades, migrations, and technology deployments. Provide end-user training and document troubleshooting procedures. Required Qualifications 3+ years of experience in IT Support, Help Desk, Desktop Support, or Service Desk environments. High school diploma or GED. Strong troubleshooting experience with Windows, macOS, and Microsoft 365 . Hands-on experience with Active Directory, Exchange Online, and Microsoft 365 Admin Center . Experience using ITSM ticketing systems , such as ServiceNow, Jira, Freshdesk, or ServiceDesk Plus. Understanding of networking fundamentals , including TCP/IP, LAN, wireless networks, and VPNs. Experience supporting printers, mobile devices, desktops, laptops, and peripherals . Familiarity with IT asset management, inventory tracking, and hardware deployments . Strong customer service, communication, and problem-solving skills. Ability to independently troubleshoot technical issues and collaborate with cross-functional IT teams. Preferred Qualifications Experience with Microsoft Azure, Entra ID, or Windows Autopilot . Knowledge of virtualization, backup and recovery, and IT security best practices . Experience supporting IT operations within distribution, warehouse, or corporate office environments . Certifications such as CompTIA A+, ITIL, or Microsoft 365 Certified . Experience participating in IT infrastructure projects, migrations, and system improvements.

Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes

Job Description Role: End User Service Desktop Support Engineer Location: Washington, DC-Onsite Duration: 6+ Months Role Descriptions: Level 3 Desktop Engineer Endpoint Engineering & Automation Desktop Management - Infrastructure Services (IS) Provide L3 endpoint engineering for Windows and macOS, including endpoint management, Ivanti Neurons, scripting/automation, application packaging, software deployment, and advanced troubleshooting. Build reusable automation, documentation, and solutions that improve endpoint operations and enable Level 2 support teams to resolve issues independently

Job Description Job Overview We are looking for an experienced and customer-focused L1 Desktop Support Engineer to provide on-site End User Computing (EUC) and desktop support for a short-term project in Iowa City, USA. The selected candidate will be responsible for providing first-level technical assistance, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations for end users. Key Responsibilities Provide Level 1 desktop and end-user technical support. Troubleshoot desktop, laptop, printer, and peripheral-related issues. Install, configure, and support Windows operating systems. Assist users with Microsoft Office and Outlook-related issues. Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, and VPN. Support password resets, account lockouts, and basic access-related issues. Perform hardware and software installation and configuration. Assist with IT asset tracking and inventory management. Log, track, and update incidents and service requests in the ticketing system. Escalate unresolved technical issues to the appropriate L2 support team. Maintain professional communication and provide excellent customer service. Required Skills & Qualifications 1-3 years of experience in Desktop Support / IT Helpdesk / EUC Support. Good knowledge of Windows 10/11 operating systems. Basic troubleshooting knowledge of desktops, laptops, printers, and peripherals. Working knowledge of Microsoft Office 365 and Outlook. Basic understanding of networking concepts (LAN, Wi-Fi, VPN). Good communication and interpersonal skills. Ability to work independently at the customer site. Strong troubleshooting and problem-solving abilities. Good spoken and written English communication skills. Important Project Details This is a 2-week contractual assignment . The resource must be available to start on 12 November 2026 . The role requires dedicated, on-site support. Working hours are 8:00 AM to 5:00 PM Iowa local time.

Job Description Build the platform behind a fast-growing trading firm, with real ownership from day one. A global derivatives trading firm with a small, flat, engineering-led culture is growing their Platform Engineering team and want engineers who'd rather design and build infrastructure than maintain something someone else designed. You don't need any finance experience. If you've built serious cloud and Kubernetes platforms at a tech company, a SaaS business or a consultancy, you're exactly who they want to talk to. What you'll do Design, build and run cloud and Kubernetes platforms used by engineers and researchers across the firm Own architecture decisions on AWS, including EKS, IAM and networking, and help shape a hybrid-cloud setup Write reusable Terraform and build automation and tooling in Python Run deployments through GitOps (ArgoCD) Work with trading, quant research and low-latency engineering teams on what they need next Support what you build in production, including on-call What you'll bring Hands-on Kubernetes experience in production: you've run, upgraded and troubleshot clusters, not just deployed apps to them Strong AWS skills, ideally including EKS Terraform you've written yourself: modules and state management Real Python coding ability Solid Linux troubleshooting GitOps experience (ArgoCD or similar) 3+ years of experience Nice to have: GCP, on-prem Kubernetes, Spark or Kafka, GPU or ML infrastructure, Prometheus/Grafana, Jenkins or GitLab CI. Why this role Ownership: you'll propose and ship your own initiatives in a small team where your work is visible Breadth: your platform work will span cloud, Kubernetes, low-latency, quant research and data systems, rather than one narrow area Impact: your work is shared across desks, asset classes and regions, so it isn't stuck inside one team Culture: flat, low bureaucracy, startup-like, inside an established and profitable firm Flexibility: remote-first team, with Chicago hybrid available Location: Chicago or remote US (Central or Eastern time zones preferred) Apply directly for more details.

Job Description Build the platform behind a fast-growing trading firm, with real ownership from day one. A global derivatives trading firm with a small, flat, engineering-led culture is growing their Platform Engineering team and want engineers who'd rather design and build infrastructure than maintain something someone else designed. You don't need any finance experience. If you've built serious cloud and Kubernetes platforms at a tech company, a SaaS business or a consultancy, you're exactly who they want to talk to. What you'll do Design, build and run cloud and Kubernetes platforms used by engineers and researchers across the firm Own architecture decisions on AWS, including EKS, IAM and networking, and help shape a hybrid-cloud setup Write reusable Terraform and build automation and tooling in Python Run deployments through GitOps (ArgoCD) Work with trading, quant research and low-latency engineering teams on what they need next Support what you build in production, including on-call What you'll bring Hands-on Kubernetes experience in production: you've run, upgraded and troubleshot clusters, not just deployed apps to them Strong AWS skills, ideally including EKS Terraform you've written yourself: modules and state management Real Python coding ability Solid Linux troubleshooting GitOps experience (ArgoCD or similar) 3+ years of experience Nice to have: GCP, on-prem Kubernetes, Spark or Kafka, GPU or ML infrastructure, Prometheus/Grafana, Jenkins or GitLab CI. Why this role Ownership: you'll propose and ship your own initiatives in a small team where your work is visible Breadth: your platform work will span cloud, Kubernetes, low-latency, quant research and data systems, rather than one narrow area Impact: your work is shared across desks, asset classes and regions, so it isn't stuck inside one team Culture: flat, low bureaucracy, startup-like, inside an established and profitable firm Flexibility: remote-first team, with Chicago hybrid available Location: Chicago or remote US (Central or Eastern time zones preferred) Apply directly for more details.

Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.

Job Description Build the platform behind a fast-growing trading firm, with real ownership from day one. A global derivatives trading firm with a small, flat, engineering-led culture is growing their Platform Engineering team and want engineers who'd rather design and build infrastructure than maintain something someone else designed. You don't need any finance experience. If you've built serious cloud and Kubernetes platforms at a tech company, a SaaS business or a consultancy, you're exactly who they want to talk to. What you'll do Design, build and run cloud and Kubernetes platforms used by engineers and researchers across the firm Own architecture decisions on AWS, including EKS, IAM and networking, and help shape a hybrid-cloud setup Write reusable Terraform and build automation and tooling in Python Run deployments through GitOps (ArgoCD) Work with trading, quant research and low-latency engineering teams on what they need next Support what you build in production, including on-call What you'll bring Hands-on Kubernetes experience in production: you've run, upgraded and troubleshot clusters, not just deployed apps to them Strong AWS skills, ideally including EKS Terraform you've written yourself: modules and state management Real Python coding ability Solid Linux troubleshooting GitOps experience (ArgoCD or similar) 3+ years of experience Nice to have: GCP, on-prem Kubernetes, Spark or Kafka, GPU or ML infrastructure, Prometheus/Grafana, Jenkins or GitLab CI. Why this role Ownership: you'll propose and ship your own initiatives in a small team where your work is visible Breadth: your platform work will span cloud, Kubernetes, low-latency, quant research and data systems, rather than one narrow area Impact: your work is shared across desks, asset classes and regions, so it isn't stuck inside one team Culture: flat, low bureaucracy, startup-like, inside an established and profitable firm Flexibility: remote-first team, with Chicago hybrid available Location: Chicago or remote US (Central or Eastern time zones preferred) Apply directly for more details.