Role: End User Service Desktop Support Engineer
Location: Washington, DC-Onsite
Duration: 6+ Months
Role Descriptions:
Level 3 Desktop Engineer
Endpoint Engineering & Automation
Desktop Management - Infrastructure Services (IS)
Provide L3 endpoint engineering for Windows and macOS, including endpoint management, Ivanti Neurons, scripting/automation, application packaging, software deployment, and advanced troubleshooting. Build reusable automation, documentation, and solutions that improve endpoint operations and enable Level 2 support teams to resolve issues independently