Manage and develop technical teams that maintain and bring online data centers supporting AWS cloud infrastructure. Improve operational processes and metrics, coordinate with internal teams and external vendors, oversee safety and incident management, and support facility operations. Travel or work at alternative data center sites may be required during training or until the assigned facility is operational.
Responsibilities
- Manage and develop teams of engineers, providing technical and leadership guidance.
- Maintain existing data centers and help build and bring new facilities online.
- Improve data center processes, procedures, and operational metrics.
- Manage relationships with external vendors and contractors and liaise with internal teams.
- Ensure data centers adhere to and exceed local health and safety standards.
- Support incident, problem, change, and capacity management methodologies.
Required Skills
- Data center operations
- IT infrastructure operations
- Computer hardware troubleshooting
- Computer hardware repair
- Team management
- People management
- Incident management
- Problem management
- Change management
- Capacity management