Software Quality Assurance Manager - Information Technology

Leidos is seeking a Site Manager Quality to lead quality operations for mission-critical IT and software programs. In this role, you will own the site's quality management system, define standards, and ensure compliance with customer, regulatory, and internal requirements. You will monitor performance, analyze defects, and drive corrective and preventive actions. Partnering closely with engineering and project teams, you'll embed best practices, champion continuous improvement, and report quality metrics to leadership, supporting a collaborative, mission-driven culture.

Responsibilities

• Lead site-wide quality management for IT and software delivery programs
• Develop and maintain quality plans, standards, and metrics aligned to contracts and regulations
• Monitor project performance, conduct audits, and drive corrective and preventive actions
• Coordinate with engineering, project management, and operations to embed quality into processes
• Analyze defects and trends to recommend process improvements and automation
• Ensure compliance with customer, regulatory, and internal quality requirements
• Prepare and present quality reports and dashboards to leadership and clients
• Train and mentor staff on quality processes, tools, and best practices
• Support risk management, configuration management, and change control activities
• Champion a culture of continuous improvement and customer satisfaction across the site

Required Skills

• Quality management systems (QMS)
• IT/software project quality assurance
• Process improvement (Lean/Six Sigma)
• Quality metrics and KPI reporting
• Internal and external quality auditing
• Risk and issue management
• Regulatory and contractual compliance
• Defect and root cause analysis
• Configuration and change management
• Quality documentation and SOP development