Mortgage Servicing Systems Analyst

Leidos is seeking a Mortgage Servicing specialist to support mission-critical lending platforms for government and commercial clients. You will configure, integrate, and optimize mortgage servicing systems, ensuring secure, compliant, and efficient operations. Responsibilities include requirements gathering, workflow and rules configuration, API and data integrations, performance monitoring, and incident resolution. You'll collaborate closely with engineering, security, and business teams in a highly collaborative, mission-driven environment that values innovation, integrity, and continuous learning.

Responsibilities

• Design, configure, and support mortgage servicing applications and workflows
• Integrate servicing platforms with enterprise and external systems and data feeds
• Ensure compliance with security, privacy, and regulatory requirements in loan servicing
• Monitor performance, troubleshoot incidents, and resolve production issues
• Develop automation, scripts, and tools to streamline servicing operations
• Collaborate with stakeholders to gather requirements and improve system capabilities
• Create and maintain technical documentation and runbooks
• Support testing, deployment, and change management processes
• Contribute to continuous improvement and modernization initiatives
• Partner with security and compliance teams on audits and controls

Required Skills

• Mortgage servicing systems (e.g., MSP, Loan
• Serv, custom platforms)
• SQL and relational databases
• API integration (REST/SOAP)
• ETL and data mapping for loan data
• Configuration of business rules and workflows
• Application performance monitoring and troubleshooting
• Knowledge of mortgage regulations and servicing standards
• Secure software and data handling practices
• Scripting or automation (Python, Power
• Shell, or similar)
• Technical documentation and runbook creation