Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a compassionate and skilled Help Desk Support Specialist to join our IT team. This role is critical in ensuring that our staff has the technical support needed to efficiently deliver a wide range of social services across the community. As a Help Desk Support Specialist, you will be the first point of contact for technical issues, helping to troubleshoot problems and maintain our IT systems to support services including child and family services, addiction support, and disaster response. Responsibilities Respond to help desk tickets and inquiries promptly, providing effective solutions and friendly service. Troubleshoot software and hardware issues to ensure minimal downtime and maintain continuous operations. Conduct regular maintenance and updates of IT systems and software to ensure optimal performance. Assist in the configuration and setup of new IT equipment and software for new and existing staff. Provide training and guidance to staff on new technologies and IT procedures. Maintain detailed records of IT problems and their resolution to improve future handling of issues. Collaborate with IT team members to enhance system security and anticipate potential issues. Required Skills Strong troubleshooting skills in both hardware and software issues. Proficient with various operating systems, especially Windows and Mac OS. Experience with network administration including LAN and WAN. Ability to communicate technical information to non-technical staff. Excellent organizational and multitasking skills.
11/06/2026
Full time
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a compassionate and skilled Help Desk Support Specialist to join our IT team. This role is critical in ensuring that our staff has the technical support needed to efficiently deliver a wide range of social services across the community. As a Help Desk Support Specialist, you will be the first point of contact for technical issues, helping to troubleshoot problems and maintain our IT systems to support services including child and family services, addiction support, and disaster response. Responsibilities Respond to help desk tickets and inquiries promptly, providing effective solutions and friendly service. Troubleshoot software and hardware issues to ensure minimal downtime and maintain continuous operations. Conduct regular maintenance and updates of IT systems and software to ensure optimal performance. Assist in the configuration and setup of new IT equipment and software for new and existing staff. Provide training and guidance to staff on new technologies and IT procedures. Maintain detailed records of IT problems and their resolution to improve future handling of issues. Collaborate with IT team members to enhance system security and anticipate potential issues. Required Skills Strong troubleshooting skills in both hardware and software issues. Proficient with various operating systems, especially Windows and Mac OS. Experience with network administration including LAN and WAN. Ability to communicate technical information to non-technical staff. Excellent organizational and multitasking skills.
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
11/06/2026
Full time
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
11/06/2026
Full time
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
11/06/2026
Full time
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
11/06/2026
Full time
Job Description Job Description Field Technician - Nokia Small Cell & Integration Specialist Locations: Cincinnati, OH Columbus, OH Cleveland, OH Denver, CO Chicago, IL Indiana (Multiple Locations) Role Type: Field Engineering / Technical Operations Position Overview We are seeking an experienced Field Technician specializing in Nokia Integration and Small Cell deployments . The ideal candidate will have extensive hands-on expertise in installing, commissioning, and troubleshooting Hubs and Nodes utilizing Nokia AirScale and Flexi platforms. Prior experience working on T-Mobile (TMO) network deployments is strongly preferred. Key Responsibilities Installation & Hardware Mounting: Install and mount Nokia small cell units (e.g., Flexi Zone, AirScale Indoor Radio, micro/pico radios), antennas, and associated hardware across poles, rooftops, walls, and in-building environments. Cabling & Connections: Connect and terminate power, fiber optic cables, and Ethernet backhaul; verify grounding and bonding per site specifications. Commissioning & Integration: Perform site commissioning and network integration, including software loading, configuration, and core network connectivity in coordination with NOC and RF teams. Acceptance Testing: Execute site acceptance tests including alarm clearing, cell status verification, throughput testing, signal quality validation (RSRP/RSRQ/SINR), and drive/walk testing. Troubleshooting: Diagnose and resolve on-site hardware, power, transport, and RF issues, including GPS/timing, VSWR, and optical link faults. Site Documentation: Complete complete closeout packages, including as-built drawings, site photos, test results, and hardware serial numbers. Compliance & Safety: Strictly adhere to Nokia/customer installation standards, Method of Procedure (MOP) guidelines, change windows, and safety protocols (tower, rooftop, and electrical safety). Equipment & Reporting: Manage tools, test equipment, and local inventory; communicate daily progress, project blockers, and risks to the Deployment Lead or Project Manager. Required Qualifications Experience: 5+ years of telecom field experience focused on wireless, small cell, DAS, or RAN infrastructure installations. Network Knowledge: Strong working knowledge of LTE and 5G NR architectures and foundational RF principles. Hands-on Cabling: Proficient with fiber (cleaning, inspection, connectorization), coaxial, and power systems. Test Equipment: Demonstrated experience operating optical power meters, OTDR, spectrum analyzers, and cable/antenna analyzers (Anritsu/SiteMaster). Software Tools: Tech-savvy with laptops, CLI environments, web GUIs, and network commissioning software. Documentation & Driving: Ability to interpret site drawings, schematics, and MOPs; valid driver's license with a clean driving record. Preferred Qualifications Nokia Expertise: Direct hands-on experience with Nokia AirScale, Flexi platforms, and commissioning software ( Nokia AirScale Element Manager , Nokia Site Manager ). Carrier Experience: Prior project experience with major carriers (especially T-Mobile ) or tower companies. Certifications: Nokia Small Cell Training Fiber (FOA CFOT), BICSI, or FCC GROL OSHA 10/30, Tower Climber Authorization, RF Safety, First Aid/CPR Advanced Deployments: Experience with CBRS, private LTE/5G networks, or neutral host systems. Drive Test Tools: Familiarity with site-survey and testing platforms like TEMS, Nemo, or Ookla. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Shimadzu Medical Systems, USA
Albuquerque, New Mexico
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
11/06/2026
Full time
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
Job Description Job Description AMAX is a global provider of AI, HPC, GPU, and advanced computing infrastructure solutions, supporting enterprise, research, and cloud customers. We are looking for a hands-on pricing professional who understands the realities of B2B hardware cost structures, supply dynamics, and deal-based pricing. This role owns pricing strategy and business optimization for AMAX's AI, HPC, GPU, and server infrastructure solutions, operating at the intersection of cost structure, supply constraints, and customer-specific deal execution. The ideal candidate has hands-on pricing experience in B2B computing hardware and is comfortable making data-driven recommendations in a fast-paced, supply-constrained environment. Primary Responsibilities Own end-to-end pricing strategy across assigned product lines, including servers, GPU systems, and integrated infrastructure solutions. Translate component-level cost structures (BOMs, GPU pricing, supplier terms) into competitive, profitable system pricing models. Analyze market dynamics, competitive positioning, and customer demand to identify pricing and margin optimization opportunities. Monitor pricing performance at product, customer, and deal levels; proactively adjust pricing based on market shifts, lifecycle stage, and supply conditions. Support pricing negotiations with suppliers, partners, and internal stakeholders by providing cost transparency and scenario analysis. Collaborate closely with sales, product, procurement, supply chain, and engineering teams to develop deal-specific pricing proposals. Identify cost reduction and margin improvement opportunities across the supply chain and product configuration. Prepare clear, executive-ready reports and recommendations to support business decisions. Requirements Bachelor's degree in Business, Finance, Engineering, or a related field. 1-3 years of hands-on pricing or business analysis experience in the computing hardware industry (servers, GPUs, storage, networking, or related infrastructure). Proven ability to work with complex cost structures and variable supplier pricing. Strong analytical skills with the ability to turn data into practical pricing actions, not just reports. High attention to detail with strong ownership and accountability. Clear, confident communicator able to work cross-functionally. Advanced Excel skills; experience with pricing, BI, or data analysis tools. Nice to have: Direct experience in B2B infrastructure, AI, or HPC solutions. Familiarity with GPU ecosystems, accelerated computing, server configurations, and system-level pricing. Experience supporting deal-based pricing in collaboration with sales teams. Comfortable operating in environments with supply volatility and rapid cost changes. Benefits Medical, Dental, Vision Insurance Flexible spending account Health savings account 401k match Commuter benefits Life and Accidental Insurance Short- and Long-term Disability Insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
11/06/2026
Full time
Job Description Job Description AMAX is a global provider of AI, HPC, GPU, and advanced computing infrastructure solutions, supporting enterprise, research, and cloud customers. We are looking for a hands-on pricing professional who understands the realities of B2B hardware cost structures, supply dynamics, and deal-based pricing. This role owns pricing strategy and business optimization for AMAX's AI, HPC, GPU, and server infrastructure solutions, operating at the intersection of cost structure, supply constraints, and customer-specific deal execution. The ideal candidate has hands-on pricing experience in B2B computing hardware and is comfortable making data-driven recommendations in a fast-paced, supply-constrained environment. Primary Responsibilities Own end-to-end pricing strategy across assigned product lines, including servers, GPU systems, and integrated infrastructure solutions. Translate component-level cost structures (BOMs, GPU pricing, supplier terms) into competitive, profitable system pricing models. Analyze market dynamics, competitive positioning, and customer demand to identify pricing and margin optimization opportunities. Monitor pricing performance at product, customer, and deal levels; proactively adjust pricing based on market shifts, lifecycle stage, and supply conditions. Support pricing negotiations with suppliers, partners, and internal stakeholders by providing cost transparency and scenario analysis. Collaborate closely with sales, product, procurement, supply chain, and engineering teams to develop deal-specific pricing proposals. Identify cost reduction and margin improvement opportunities across the supply chain and product configuration. Prepare clear, executive-ready reports and recommendations to support business decisions. Requirements Bachelor's degree in Business, Finance, Engineering, or a related field. 1-3 years of hands-on pricing or business analysis experience in the computing hardware industry (servers, GPUs, storage, networking, or related infrastructure). Proven ability to work with complex cost structures and variable supplier pricing. Strong analytical skills with the ability to turn data into practical pricing actions, not just reports. High attention to detail with strong ownership and accountability. Clear, confident communicator able to work cross-functionally. Advanced Excel skills; experience with pricing, BI, or data analysis tools. Nice to have: Direct experience in B2B infrastructure, AI, or HPC solutions. Familiarity with GPU ecosystems, accelerated computing, server configurations, and system-level pricing. Experience supporting deal-based pricing in collaboration with sales teams. Comfortable operating in environments with supply volatility and rapid cost changes. Benefits Medical, Dental, Vision Insurance Flexible spending account Health savings account 401k match Commuter benefits Life and Accidental Insurance Short- and Long-term Disability Insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
Job Description Title; Data Security Engineer / Cyera DSPM specialist Location: Princeton NJ - Onsite Contract Role Summary Own the end-to-end technical design, deployment, integration, configuration, and operation of the Cyera DSPM platform across AWS, GCP, Azure, enterprise data platforms, and Microsoft 365. The role establishes the classification taxonomy and business glossary, deploys and operates Cyera Outpost, onboards priority data sources, develops and tunes classifiers and topics, integrates security and governance platforms, monitors service health, triages findings, and supports remediation while ensuring raw data remains within the company environment. Key Responsibilities: Design and own the enterprise data classification taxonomy, including custom classes for business-specific data not covered by out-of-the-box classifiers. Define the business glossary structure, map platform schemas and metadata to the taxonomy, and facilitate validation workshops with data stewards, Legal, GRC, and business stakeholders. Architect, provision, and operate Cyera Outpost across AWS, GCP, and Azure, including regional deployment, private connectivity, capacity planning, scaling, patching, upgrades, monitoring, and troubleshooting. Configure AWS PrivateLink, GCP Private Service Connect, Azure Private Endpoint, IAM roles, service accounts, and service principals using least-privilege principles. Build and maintain Terraform-based infrastructure-as-code, operational runbooks, integration prerequisites, and support documentation. Prioritize and onboard data sources across Databricks, Snowflake, Microsoft Fabric, Microsoft 365, cloud storage, and other enterprise platforms. Partner with platform and data owners to establish approved access patterns, resolve connectivity and permission issues, and improve metadata quality. Prepare representative and labeled sample data sets for classifier design, validation, tuning, and accuracy measurement. Configure the Cyera tenant, run baseline scans, assess coverage gaps, and monitor platform health, scan execution, and Outpost connectivity. Develop and tune custom classifiers using regex, keyword and proximity logic, exact data match, fingerprinting, and ML-based methods. Design context-aware topics that combine classifiers, metadata, access, and risk signals; test accuracy against agreed thresholds and track false positives and false negatives. Design, configure, and test integrations with Wiz, Data.World, IAM, SIEM/SOAR, data catalog, governance, lineage, and backup-tagging processes. Triage findings, support remediation workflows, document operational handoffs, and collaborate with security operations and incident response teams when required. Lead recurring taxonomy, glossary, data-source coverage, and platform-governance reviews, and maintain alignment with internal policies and applicable regulatory frameworks.
11/06/2026
Full time
Job Description Title; Data Security Engineer / Cyera DSPM specialist Location: Princeton NJ - Onsite Contract Role Summary Own the end-to-end technical design, deployment, integration, configuration, and operation of the Cyera DSPM platform across AWS, GCP, Azure, enterprise data platforms, and Microsoft 365. The role establishes the classification taxonomy and business glossary, deploys and operates Cyera Outpost, onboards priority data sources, develops and tunes classifiers and topics, integrates security and governance platforms, monitors service health, triages findings, and supports remediation while ensuring raw data remains within the company environment. Key Responsibilities: Design and own the enterprise data classification taxonomy, including custom classes for business-specific data not covered by out-of-the-box classifiers. Define the business glossary structure, map platform schemas and metadata to the taxonomy, and facilitate validation workshops with data stewards, Legal, GRC, and business stakeholders. Architect, provision, and operate Cyera Outpost across AWS, GCP, and Azure, including regional deployment, private connectivity, capacity planning, scaling, patching, upgrades, monitoring, and troubleshooting. Configure AWS PrivateLink, GCP Private Service Connect, Azure Private Endpoint, IAM roles, service accounts, and service principals using least-privilege principles. Build and maintain Terraform-based infrastructure-as-code, operational runbooks, integration prerequisites, and support documentation. Prioritize and onboard data sources across Databricks, Snowflake, Microsoft Fabric, Microsoft 365, cloud storage, and other enterprise platforms. Partner with platform and data owners to establish approved access patterns, resolve connectivity and permission issues, and improve metadata quality. Prepare representative and labeled sample data sets for classifier design, validation, tuning, and accuracy measurement. Configure the Cyera tenant, run baseline scans, assess coverage gaps, and monitor platform health, scan execution, and Outpost connectivity. Develop and tune custom classifiers using regex, keyword and proximity logic, exact data match, fingerprinting, and ML-based methods. Design context-aware topics that combine classifiers, metadata, access, and risk signals; test accuracy against agreed thresholds and track false positives and false negatives. Design, configure, and test integrations with Wiz, Data.World, IAM, SIEM/SOAR, data catalog, governance, lineage, and backup-tagging processes. Triage findings, support remediation workflows, document operational handoffs, and collaborate with security operations and incident response teams when required. Lead recurring taxonomy, glossary, data-source coverage, and platform-governance reviews, and maintain alignment with internal policies and applicable regulatory frameworks.
Job Description Position: Network Engineer Work Location: Thomasville, NC Relocation assistance available Duration: Full-Time Job Description: Responsible for designing, developing, and implementing complex communication networks within the organization. Primarily responsible for all aspects of switching hardware from core to network edge, including documentation, monitoring, troubleshooting and change control. Working with a team to perform system configurations and installations, system administration, and system security. Builds and maintains network (WAN, Data Center, and Core) and integrates with all enterprise systems. Key Responsibilities: Lead the design, architect, and manage network infrastructure that best supports business initiatives Monitor network performance and recommend network changes and upgrades based on utilization Collaborate with Technical Architects in network and other systems design Provide assistance to Network Engineer team with escalated advanced network related troubleshooting issues Maintain knowledge of current and emerging technologies/products/trends related to architectural solutions Qualifications: Bachelor's degree in an IT related field or equivalent education and experience A specialist on complex technical and business matters. 7+ years of network engineering expertise supporting 100+ site WAN and LAN environment Work is highly independent. May assume a team lead role for the work group. Typically requires 7+ years of related experience. 7+ years of experience with core, distribution, and access switching and routing technologies and datacenter technologies (e.g MPLS, vPC, Etherchannel, BGP, OSPF, policy based routing) Strong knowledge of networking technologies and WAN communications including TCP/IP (routing and subnetting), QoS, MPLS, IPSec, etc Understanding of cross-functional/cross-domain requirements and impact Expertise in networking concepts Experience implementing and supporting SD-WAN environments Strong knowledge of Load Balancing and Global Server Load Balancing Strong troubleshooting skills Experience supporting voice and video across the WAN Experience using Visio or other tools for documentation Strong organization and analytical skills Detail oriented
11/06/2026
Full time
Job Description Position: Network Engineer Work Location: Thomasville, NC Relocation assistance available Duration: Full-Time Job Description: Responsible for designing, developing, and implementing complex communication networks within the organization. Primarily responsible for all aspects of switching hardware from core to network edge, including documentation, monitoring, troubleshooting and change control. Working with a team to perform system configurations and installations, system administration, and system security. Builds and maintains network (WAN, Data Center, and Core) and integrates with all enterprise systems. Key Responsibilities: Lead the design, architect, and manage network infrastructure that best supports business initiatives Monitor network performance and recommend network changes and upgrades based on utilization Collaborate with Technical Architects in network and other systems design Provide assistance to Network Engineer team with escalated advanced network related troubleshooting issues Maintain knowledge of current and emerging technologies/products/trends related to architectural solutions Qualifications: Bachelor's degree in an IT related field or equivalent education and experience A specialist on complex technical and business matters. 7+ years of network engineering expertise supporting 100+ site WAN and LAN environment Work is highly independent. May assume a team lead role for the work group. Typically requires 7+ years of related experience. 7+ years of experience with core, distribution, and access switching and routing technologies and datacenter technologies (e.g MPLS, vPC, Etherchannel, BGP, OSPF, policy based routing) Strong knowledge of networking technologies and WAN communications including TCP/IP (routing and subnetting), QoS, MPLS, IPSec, etc Understanding of cross-functional/cross-domain requirements and impact Expertise in networking concepts Experience implementing and supporting SD-WAN environments Strong knowledge of Load Balancing and Global Server Load Balancing Strong troubleshooting skills Experience supporting voice and video across the WAN Experience using Visio or other tools for documentation Strong organization and analytical skills Detail oriented
Job Description Job Title: Gemini Enterprise Support & Enablement Specialist Location: Secaucus NJ (Remote is ok) Duration: 6+ Months Job Details: We are hiring a Gemini Enterprise Support & Enablement Specialist to build a durable process framework for managing how Gemini Enterprise support requests are received, classified, routed, and resolved across the organization. You will design and run a streamlined intake-to-resolution pipeline in partnership with the service desk, IT operations, security, and product teams, and serve as the in-house subject matter expert who helps end users get real value from Gemini Enterprise. Key Responsibilities: 1. Build and run the support request pipeline • Design an intake process that captures the right information up front (user, license tier, feature or agent involved, error text, reproduction steps, business impact). • Define and maintain a classification taxonomy for new requests - e.g. how-to / user support, access and licensing issue, configuration or admin issue, data connector or integration issue, suspected product defect, security or compliance concern, feature request, etc. • Establish routing rules that send each category to the right team (service desk, Google Workspace/Cloud admins, identity and access, security, data owners, vendor management) with clear SLAs and hand-off criteria. • Partner with ITSM platform owners to implement automation (forms, triage rules, auto-categorization, templates, dashboards) in the existing ticketing tools. • Track pipeline metrics: volume by category, time to triage, time to resolution, reassignment rate, escalation rate, repeat issues, and user satisfaction. 2. Own vendor escalation to Google • Determine when an issue is a true product problem versus a configuration or user issue, and document the troubleshooting already completed before escalating. • Open, prioritize, and manage cases with Google, maintaining clear business-impact statements and reproducible evidence. • Act as the primary point of contact with Google support, track case status through resolution, and relay updates to internal stakeholders. • Maintain a known issues log and workarounds library so repeat problems are resolved internally. • Use formal escalation sparingly, only when a case is stalled or a process has broken down. 3. Serve as the Gemini Enterprise subject matter expert • Answer end-user questions on features, agents, prompting, connected data sources, and best practices. • Publish tips, quick-start guides, FAQs, and short how-to content to maximize adoption and value. • Run office hours, live demos, and training sessions; contribute to the AI Community of Practice. • Identify high-value use cases by role or department and coach teams on adopting them. • Monitor Gemini Enterprise release notes and feature changes, and translate them into internal guidance. 4. Continuous improvement • Analyze support trends to find gaps in training, documentation, configuration, or governance, and feed insights back to the relevant owners. • Provide structured product feedback and feature requests to Google through appropriate channels. • Ensure support practices align with enterprise AI governance, data protection, and regulatory requirements. Required Qualifications • 4+ years in IT support, service management, product support, or technical enablement roles. • Hands-on, in-depth expertise with Gemini Enterprise (and ideally the broader Google Workspace and Google Cloud ecosystem), including administration, licensing tiers, connectors, and agents. • Experience designing or improving ticket triage, classification, and routing workflows in an ITSM platform (e.g., ServiceNow, Jira Service Management). • Experience managing vendor support cases and escalations, including prioritization and SLA tracking. • Strong troubleshooting skills across identity/SSO, permissions, data access, and SaaS integrations. • Excellent written and verbal communication; able to explain AI tools clearly to non-technical audiences. • Comfort working across many teams without direct authority. Preferred Qualifications • Google Cloud or Google Workspace certifications. • Experience supporting generative AI tools in a regulated environment, with familiarity with privacy, security, and compliance considerations for sensitive data. • Experience with process automation or light scripting (workflow rules, APIs, Python) and with building dashboards. • Experience building training content or running a user community. Work Authorization Applicants must be legally authorized to work in the United States. Equal Employment Opportunity Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.
11/06/2026
Full time
Job Description Job Title: Gemini Enterprise Support & Enablement Specialist Location: Secaucus NJ (Remote is ok) Duration: 6+ Months Job Details: We are hiring a Gemini Enterprise Support & Enablement Specialist to build a durable process framework for managing how Gemini Enterprise support requests are received, classified, routed, and resolved across the organization. You will design and run a streamlined intake-to-resolution pipeline in partnership with the service desk, IT operations, security, and product teams, and serve as the in-house subject matter expert who helps end users get real value from Gemini Enterprise. Key Responsibilities: 1. Build and run the support request pipeline • Design an intake process that captures the right information up front (user, license tier, feature or agent involved, error text, reproduction steps, business impact). • Define and maintain a classification taxonomy for new requests - e.g. how-to / user support, access and licensing issue, configuration or admin issue, data connector or integration issue, suspected product defect, security or compliance concern, feature request, etc. • Establish routing rules that send each category to the right team (service desk, Google Workspace/Cloud admins, identity and access, security, data owners, vendor management) with clear SLAs and hand-off criteria. • Partner with ITSM platform owners to implement automation (forms, triage rules, auto-categorization, templates, dashboards) in the existing ticketing tools. • Track pipeline metrics: volume by category, time to triage, time to resolution, reassignment rate, escalation rate, repeat issues, and user satisfaction. 2. Own vendor escalation to Google • Determine when an issue is a true product problem versus a configuration or user issue, and document the troubleshooting already completed before escalating. • Open, prioritize, and manage cases with Google, maintaining clear business-impact statements and reproducible evidence. • Act as the primary point of contact with Google support, track case status through resolution, and relay updates to internal stakeholders. • Maintain a known issues log and workarounds library so repeat problems are resolved internally. • Use formal escalation sparingly, only when a case is stalled or a process has broken down. 3. Serve as the Gemini Enterprise subject matter expert • Answer end-user questions on features, agents, prompting, connected data sources, and best practices. • Publish tips, quick-start guides, FAQs, and short how-to content to maximize adoption and value. • Run office hours, live demos, and training sessions; contribute to the AI Community of Practice. • Identify high-value use cases by role or department and coach teams on adopting them. • Monitor Gemini Enterprise release notes and feature changes, and translate them into internal guidance. 4. Continuous improvement • Analyze support trends to find gaps in training, documentation, configuration, or governance, and feed insights back to the relevant owners. • Provide structured product feedback and feature requests to Google through appropriate channels. • Ensure support practices align with enterprise AI governance, data protection, and regulatory requirements. Required Qualifications • 4+ years in IT support, service management, product support, or technical enablement roles. • Hands-on, in-depth expertise with Gemini Enterprise (and ideally the broader Google Workspace and Google Cloud ecosystem), including administration, licensing tiers, connectors, and agents. • Experience designing or improving ticket triage, classification, and routing workflows in an ITSM platform (e.g., ServiceNow, Jira Service Management). • Experience managing vendor support cases and escalations, including prioritization and SLA tracking. • Strong troubleshooting skills across identity/SSO, permissions, data access, and SaaS integrations. • Excellent written and verbal communication; able to explain AI tools clearly to non-technical audiences. • Comfort working across many teams without direct authority. Preferred Qualifications • Google Cloud or Google Workspace certifications. • Experience supporting generative AI tools in a regulated environment, with familiarity with privacy, security, and compliance considerations for sensitive data. • Experience with process automation or light scripting (workflow rules, APIs, Python) and with building dashboards. • Experience building training content or running a user community. Work Authorization Applicants must be legally authorized to work in the United States. Equal Employment Opportunity Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Job Description Job description: General Description Responsibilities :- Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations Technical Requirements Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows 10, Windows 11 and MacOS Knowledge of Active Directory, Exchange Online ITSM ticketing tools such as ServiceNow User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Microsoft 365/Office 365 including Teams Internet browsers (e.g. Edge, Chrome, Safari), VPN and remote dial-in users Support for laptop, desktops, and printers Mobile device support, experience in Intune Others: Adobe Acrobat and other common desktop applications Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL's value and its methodology - Proficient in English and Canadian French (Verbal and Written) Other Skills / Experience Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must. Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared. Ability to learn new information quickly and the willingness to do so at all times. Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the week. Customer Focus Teamwork Technical Expertise Interpersonal Effectiveness Concern for Order and Quality - Proficient in English and Canadian French (Verbal and Written) Years of Experience Total : 3-4 yrs of University education post High school (B.Sc. or Diploma) Relavant : 3 - 4 years of help desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks. Certification requirements - Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification - ITIL knowledge of V4 or V5 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements - Bachelors / Masters / Equivalent A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
11/06/2026
Full time
Job Description Job description: General Description Responsibilities :- Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations Technical Requirements Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows 10, Windows 11 and MacOS Knowledge of Active Directory, Exchange Online ITSM ticketing tools such as ServiceNow User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Microsoft 365/Office 365 including Teams Internet browsers (e.g. Edge, Chrome, Safari), VPN and remote dial-in users Support for laptop, desktops, and printers Mobile device support, experience in Intune Others: Adobe Acrobat and other common desktop applications Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL's value and its methodology - Proficient in English and Canadian French (Verbal and Written) Other Skills / Experience Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must. Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared. Ability to learn new information quickly and the willingness to do so at all times. Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the week. Customer Focus Teamwork Technical Expertise Interpersonal Effectiveness Concern for Order and Quality - Proficient in English and Canadian French (Verbal and Written) Years of Experience Total : 3-4 yrs of University education post High school (B.Sc. or Diploma) Relavant : 3 - 4 years of help desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks. Certification requirements - Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification - ITIL knowledge of V4 or V5 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements - Bachelors / Masters / Equivalent A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Job Description B&M Cyber is seeking an experienced Penetration Tester to support cybersecurity testing activities for our Federal clients. The successful candidate will plan and conduct hands-on penetration testing across infrastructure, application, cloud, and identity environments and provide actionable recommendations to improve our clients' security posture. Candidates must be able to obtain a security clearance and be willing to work onsite at Federal client locations in Washington, D.C. or Northern Virginia five (5) days per week. This position is contingent upon satisfaction of all applicable security requirements. Responsibilities Identify and document vulnerabilities, misconfigurations, and compliance issues through thorough examination of external and internal infrastructure, systems, and security controls. Develop and execute approved Rules of Engagement (RoE), test plans, and standard operating procedures (SOPs) aligned with client requirements, penetration testing best practices, and approved testing boundaries. Plan, scope, conduct, and document penetration testing across internal and external networks, web applications, APIs, databases, cloud services, Active Directory, and other identity technologies. Perform the full testing lifecycle, from non-intrusive scanning and vulnerability discovery through exploitation, privilege escalation, lateral movement, and other post-exploitation activities, within the approved RoE. Analyze findings, identify attack paths, assess technical and mission impact, and recommend practical corrective actions. Promptly escalate critical and high-risk findings to client leadership in accordance with the approved RoE. Prepare accurate, well-written technical reports that describe findings, exploitation procedures, risks, and actionable remediation recommendations, and present results to developers, system administrators, project managers, and senior Government stakeholders. Safeguard sensitive information encountered during testing (e.g., credentials, personally identifiable information, and controlled unclassified information) in accordance with client security policies. Manage assignments and changing priorities, meet deadlines, coordinate with stakeholders, and proactively identify, communicate, and help resolve risks and issues. Contribute to the continuous improvement of penetration testing methodologies, tools, and frameworks, and participate in technical reviews, knowledge sharing, and mentoring. Qualifications Experience independently planning, executing, documenting, and presenting complex penetration testing engagements. Ability to provide a past performance report or comparable documentation (e.g., a sanitized penetration test report you authored or detailed project examples) that demonstrates your competency level as a penetration tester. Do not submit client-identifying, classified, or controlled information. At least five (5) years of hands-on penetration testing experience across infrastructure (internal and external networks), application (web applications and APIs), cloud, and identity-centric (e.g., Active Directory, Entra ID, and federation/SSO) environments. Current Offensive Security Certified Professional (OSCP or OSCP+) or GIAC Penetration Tester (GPEN) certification, or an equivalent hands-on offensive security certification (e.g., GIAC Exploit Researcher and Advanced Penetration Tester (GXPN) or OffSec Experienced Penetration Tester (OSEP . Ability to read and use results of various security testing tools, perform false-positive analysis and validation, and communicate results and recommended remediation actions to technical and non-technical audiences. Strong knowledge of network, application, cloud, and identity security and industry-standard penetration testing tools (e.g., Burp Suite, Metasploit, Nmap, Nessus, BloodHound, Impacket, and command-and-control frameworks). Strong analytical, problem-solving, written and verbal communication, technical writing, and documentation skills, with attention to accuracy and completeness. Ability to work independently and collaboratively while managing multiple priorities. Preferred Qualifications Active Secret or Top Secret clearance. Bachelor's degree or higher in Cybersecurity or a related field. Experience supporting Federal, law enforcement, defense, intelligence community, or similarly sensitive environments. Working knowledge of relevant Federal cybersecurity requirements, NIST security testing guidance (e.g., NIST SP 800-115), OWASP security testing practices, and the MITRE ATT&CK framework. Experience serving as a senior technical specialist, technical lead, or subject matter expert, including reviewing technical work products and mentoring less experienced staff. Ability to automate testing, analysis, or reporting using Python, PowerShell, Bash, or similar languages. Experience briefing senior leadership and translating technical findings into recommendations tied to operational or mission impact. Additional relevant certifications such as GIAC Web Application Penetration Tester (GWAPT), GIAC Cloud Penetration Tester (GCPN), OffSec Web Expert (OSWE), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or similar. Security and Clearance Requirements Applicants selected will be subject to a security investigation. Final placement is contingent upon obtaining and maintaining the required eligibility and receiving Government approval. U.S. citizenship is required for this position in accordance with Federal requirements. Equal Opportunity Employer B&M Cyber is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law. About Us B&M Cyber (B&M Consulting Group, Inc.) is a woman-owned small business (WOSB) with significant expertise and experience providing cybersecurity services to clients throughout the Federal government. We value collaboration, innovation, and continuous growth. Our employees work closely across corporate and client teams in a consulting environment to solve challenges and provide exceptional service. We foster a supportive environment where team members can share ideas, build new skills, and pursue the areas they are passionate about.
11/06/2026
Full time
Job Description B&M Cyber is seeking an experienced Penetration Tester to support cybersecurity testing activities for our Federal clients. The successful candidate will plan and conduct hands-on penetration testing across infrastructure, application, cloud, and identity environments and provide actionable recommendations to improve our clients' security posture. Candidates must be able to obtain a security clearance and be willing to work onsite at Federal client locations in Washington, D.C. or Northern Virginia five (5) days per week. This position is contingent upon satisfaction of all applicable security requirements. Responsibilities Identify and document vulnerabilities, misconfigurations, and compliance issues through thorough examination of external and internal infrastructure, systems, and security controls. Develop and execute approved Rules of Engagement (RoE), test plans, and standard operating procedures (SOPs) aligned with client requirements, penetration testing best practices, and approved testing boundaries. Plan, scope, conduct, and document penetration testing across internal and external networks, web applications, APIs, databases, cloud services, Active Directory, and other identity technologies. Perform the full testing lifecycle, from non-intrusive scanning and vulnerability discovery through exploitation, privilege escalation, lateral movement, and other post-exploitation activities, within the approved RoE. Analyze findings, identify attack paths, assess technical and mission impact, and recommend practical corrective actions. Promptly escalate critical and high-risk findings to client leadership in accordance with the approved RoE. Prepare accurate, well-written technical reports that describe findings, exploitation procedures, risks, and actionable remediation recommendations, and present results to developers, system administrators, project managers, and senior Government stakeholders. Safeguard sensitive information encountered during testing (e.g., credentials, personally identifiable information, and controlled unclassified information) in accordance with client security policies. Manage assignments and changing priorities, meet deadlines, coordinate with stakeholders, and proactively identify, communicate, and help resolve risks and issues. Contribute to the continuous improvement of penetration testing methodologies, tools, and frameworks, and participate in technical reviews, knowledge sharing, and mentoring. Qualifications Experience independently planning, executing, documenting, and presenting complex penetration testing engagements. Ability to provide a past performance report or comparable documentation (e.g., a sanitized penetration test report you authored or detailed project examples) that demonstrates your competency level as a penetration tester. Do not submit client-identifying, classified, or controlled information. At least five (5) years of hands-on penetration testing experience across infrastructure (internal and external networks), application (web applications and APIs), cloud, and identity-centric (e.g., Active Directory, Entra ID, and federation/SSO) environments. Current Offensive Security Certified Professional (OSCP or OSCP+) or GIAC Penetration Tester (GPEN) certification, or an equivalent hands-on offensive security certification (e.g., GIAC Exploit Researcher and Advanced Penetration Tester (GXPN) or OffSec Experienced Penetration Tester (OSEP . Ability to read and use results of various security testing tools, perform false-positive analysis and validation, and communicate results and recommended remediation actions to technical and non-technical audiences. Strong knowledge of network, application, cloud, and identity security and industry-standard penetration testing tools (e.g., Burp Suite, Metasploit, Nmap, Nessus, BloodHound, Impacket, and command-and-control frameworks). Strong analytical, problem-solving, written and verbal communication, technical writing, and documentation skills, with attention to accuracy and completeness. Ability to work independently and collaboratively while managing multiple priorities. Preferred Qualifications Active Secret or Top Secret clearance. Bachelor's degree or higher in Cybersecurity or a related field. Experience supporting Federal, law enforcement, defense, intelligence community, or similarly sensitive environments. Working knowledge of relevant Federal cybersecurity requirements, NIST security testing guidance (e.g., NIST SP 800-115), OWASP security testing practices, and the MITRE ATT&CK framework. Experience serving as a senior technical specialist, technical lead, or subject matter expert, including reviewing technical work products and mentoring less experienced staff. Ability to automate testing, analysis, or reporting using Python, PowerShell, Bash, or similar languages. Experience briefing senior leadership and translating technical findings into recommendations tied to operational or mission impact. Additional relevant certifications such as GIAC Web Application Penetration Tester (GWAPT), GIAC Cloud Penetration Tester (GCPN), OffSec Web Expert (OSWE), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or similar. Security and Clearance Requirements Applicants selected will be subject to a security investigation. Final placement is contingent upon obtaining and maintaining the required eligibility and receiving Government approval. U.S. citizenship is required for this position in accordance with Federal requirements. Equal Opportunity Employer B&M Cyber is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law. About Us B&M Cyber (B&M Consulting Group, Inc.) is a woman-owned small business (WOSB) with significant expertise and experience providing cybersecurity services to clients throughout the Federal government. We value collaboration, innovation, and continuous growth. Our employees work closely across corporate and client teams in a consulting environment to solve challenges and provide exceptional service. We foster a supportive environment where team members can share ideas, build new skills, and pursue the areas they are passionate about.
Job Description This is an onsite position. North Carolina 911 Board Location: 3900 Wake Forest Road, Raleigh, North Carolina Work Arrangement: 100% On-Site - No Remote or Hybrid Work Schedule: Night Shift - 24/7 Operations Environment Employment Type: Four-Month Contract-to-Hire Position Overview The North Carolina 911 Board's Network Monitoring and Assistance Center (NMAC) is a 24-hour, 7-day-a-week statewide operations center responsible for monitoring and coordinating technical support for North Carolina's Next Generation 911 (NG911) system. The NMAC serves as a central point of contact for Public Safety Answering Points (PSAPs), telecommunications providers, and technology vendors throughout North Carolina. Our mission is to help maintain the availability, reliability, and operational readiness of critical 911 services. We are seeking a dependable, detail-oriented, and technically capable Tier I Network Technician to join our overnight operations team. This position serves as a frontline technical support resource, receiving and documenting service issues, monitoring system notifications, coordinating incident response, and ensuring timely communication with affected 911 centers and technical support partners. Although the position carries a Network Technician title, the primary responsibilities involve technical monitoring, incident management, customer support, and coordination rather than direct network configuration or administration. Essential Duties and Responsibilities 1. Network and System Monitoring Monitor statewide NG911 network and system dashboards for alarms, alerts, outages, and potential service disruptions. Identify and document abnormal conditions involving network connectivity, 911 call handling equipment, and associated services. Review monitoring notifications and follow established procedures for incident identification, reporting, and escalation. Maintain awareness of ongoing technical incidents and service conditions affecting North Carolina's 911 centers. Assist with tracking service restoration and confirming that reported issues have been appropriately addressed. 2. Technical Support and Incident Management Serve as a primary point of contact for incoming calls and technical support requests from 911 communications centers across North Carolina. Gather detailed information from PSAP personnel regarding reported technical problems, equipment malfunctions, call processing issues, and service interruptions. Create, update, and maintain accurate incident records using the NMAC's Salesforce case management platform. Document troubleshooting activities, vendor responses, incident timelines, and resolution information. Assign incident priorities based on established severity classifications and operational impact. Escalate critical or unresolved incidents to Tier II personnel, technical vendors, or appropriate management. Follow established Standard Operating Guidelines (SOGs) to ensure consistent handling of reported incidents. 3. Vendor and Technical Coordination Coordinate with contracted NG911 service providers and technology vendors, including AT&T, Motorola Solutions, Intrado, RapidSOS, and other support partners. Facilitate communication between PSAP personnel and technical support teams during troubleshooting and service restoration. Monitor vendor ticket activity and follow up on outstanding issues to ensure progress toward resolution. Participate in technical conference calls and incident coordination bridges as necessary. Ensure incidents are appropriately documented, escalated, and tracked through resolution. 4. Customer Service and Communication Provide professional, courteous, and responsive assistance to 911 communications personnel. Communicate technical information clearly to individuals with varying levels of technical knowledge. Provide accurate status updates regarding reported issues, ongoing investigations, and service restoration activities. Recognize the operational importance of 911 services and demonstrate urgency when handling potentially service-impacting incidents. Maintain professionalism and composure during high-priority incidents and stressful situations. Ensure accurate communication and information sharing during shift changes. 5. Documentation and Operational Procedures Maintain complete and accurate records of incidents, notifications, troubleshooting activities, and vendor interactions. Follow established procedures for incident escalation, notification, documentation, and closure. Prepare clear shift turnover notes identifying unresolved incidents, ongoing vendor activities, and items requiring follow-up. Assist with maintaining operational documentation and identifying opportunities to improve support procedures. Participate in training and professional development related to NG911 systems, telecommunications, and incident management. Required Qualifications High school diploma or equivalent. Strong computer skills and the ability to navigate multiple software applications simultaneously. Excellent verbal and written communication skills. Demonstrated customer service and problem-solving abilities. Ability to accurately document technical issues and communicate information clearly. Strong organizational skills and attention to detail. Ability to follow established procedures and work independently with minimal supervision. Ability to prioritize competing tasks and respond appropriately to urgent situations. Willingness to learn specialized telecommunications and public safety technologies. Dependable attendance and the ability to work an assigned overnight schedule. Preferred Qualifications Previous experience in an IT help desk, technical support center, network operations center (NOC), or telecommunications environment. Familiarity with basic networking concepts, including IP connectivity, network equipment, and telecommunications services. Experience using ticketing or case management systems such as Salesforce. Experience working with monitoring dashboards, incident management tools, or technical support applications. Previous experience in a 911 communications center, emergency communications, or public safety environment. Familiarity with NG911 systems, call handling equipment, or emergency communications technology. Previous 911 experience is not required. Training will be provided on NMAC procedures, supported systems, and incident management responsibilities. Required Skillset: Using monitoring dashboards and alerting tools to detect alarms, outages, and abnormal conditions across the statewide NG911 network. 3 Years Creating, updating, and closing incident records including documenting timelines, troubleshooting steps, and vendor responses. 3 Years Understanding IP connectivity, network equipment, and telecommunications services. 3 Years Assigning severity levels based on operational impact, following SOGs, and routing issues to Tier II, vendors, or management. 3 Years Gathering tech detail from PSAP staff about equipment malfunctions, call processing issues, and service interruptions to support first-level diagnosis. 3 Years Working in several software applications at once while tracking vendor tickets and participating in technical conference calls and incident bridges. 3 Years
11/06/2026
Full time
Job Description This is an onsite position. North Carolina 911 Board Location: 3900 Wake Forest Road, Raleigh, North Carolina Work Arrangement: 100% On-Site - No Remote or Hybrid Work Schedule: Night Shift - 24/7 Operations Environment Employment Type: Four-Month Contract-to-Hire Position Overview The North Carolina 911 Board's Network Monitoring and Assistance Center (NMAC) is a 24-hour, 7-day-a-week statewide operations center responsible for monitoring and coordinating technical support for North Carolina's Next Generation 911 (NG911) system. The NMAC serves as a central point of contact for Public Safety Answering Points (PSAPs), telecommunications providers, and technology vendors throughout North Carolina. Our mission is to help maintain the availability, reliability, and operational readiness of critical 911 services. We are seeking a dependable, detail-oriented, and technically capable Tier I Network Technician to join our overnight operations team. This position serves as a frontline technical support resource, receiving and documenting service issues, monitoring system notifications, coordinating incident response, and ensuring timely communication with affected 911 centers and technical support partners. Although the position carries a Network Technician title, the primary responsibilities involve technical monitoring, incident management, customer support, and coordination rather than direct network configuration or administration. Essential Duties and Responsibilities 1. Network and System Monitoring Monitor statewide NG911 network and system dashboards for alarms, alerts, outages, and potential service disruptions. Identify and document abnormal conditions involving network connectivity, 911 call handling equipment, and associated services. Review monitoring notifications and follow established procedures for incident identification, reporting, and escalation. Maintain awareness of ongoing technical incidents and service conditions affecting North Carolina's 911 centers. Assist with tracking service restoration and confirming that reported issues have been appropriately addressed. 2. Technical Support and Incident Management Serve as a primary point of contact for incoming calls and technical support requests from 911 communications centers across North Carolina. Gather detailed information from PSAP personnel regarding reported technical problems, equipment malfunctions, call processing issues, and service interruptions. Create, update, and maintain accurate incident records using the NMAC's Salesforce case management platform. Document troubleshooting activities, vendor responses, incident timelines, and resolution information. Assign incident priorities based on established severity classifications and operational impact. Escalate critical or unresolved incidents to Tier II personnel, technical vendors, or appropriate management. Follow established Standard Operating Guidelines (SOGs) to ensure consistent handling of reported incidents. 3. Vendor and Technical Coordination Coordinate with contracted NG911 service providers and technology vendors, including AT&T, Motorola Solutions, Intrado, RapidSOS, and other support partners. Facilitate communication between PSAP personnel and technical support teams during troubleshooting and service restoration. Monitor vendor ticket activity and follow up on outstanding issues to ensure progress toward resolution. Participate in technical conference calls and incident coordination bridges as necessary. Ensure incidents are appropriately documented, escalated, and tracked through resolution. 4. Customer Service and Communication Provide professional, courteous, and responsive assistance to 911 communications personnel. Communicate technical information clearly to individuals with varying levels of technical knowledge. Provide accurate status updates regarding reported issues, ongoing investigations, and service restoration activities. Recognize the operational importance of 911 services and demonstrate urgency when handling potentially service-impacting incidents. Maintain professionalism and composure during high-priority incidents and stressful situations. Ensure accurate communication and information sharing during shift changes. 5. Documentation and Operational Procedures Maintain complete and accurate records of incidents, notifications, troubleshooting activities, and vendor interactions. Follow established procedures for incident escalation, notification, documentation, and closure. Prepare clear shift turnover notes identifying unresolved incidents, ongoing vendor activities, and items requiring follow-up. Assist with maintaining operational documentation and identifying opportunities to improve support procedures. Participate in training and professional development related to NG911 systems, telecommunications, and incident management. Required Qualifications High school diploma or equivalent. Strong computer skills and the ability to navigate multiple software applications simultaneously. Excellent verbal and written communication skills. Demonstrated customer service and problem-solving abilities. Ability to accurately document technical issues and communicate information clearly. Strong organizational skills and attention to detail. Ability to follow established procedures and work independently with minimal supervision. Ability to prioritize competing tasks and respond appropriately to urgent situations. Willingness to learn specialized telecommunications and public safety technologies. Dependable attendance and the ability to work an assigned overnight schedule. Preferred Qualifications Previous experience in an IT help desk, technical support center, network operations center (NOC), or telecommunications environment. Familiarity with basic networking concepts, including IP connectivity, network equipment, and telecommunications services. Experience using ticketing or case management systems such as Salesforce. Experience working with monitoring dashboards, incident management tools, or technical support applications. Previous experience in a 911 communications center, emergency communications, or public safety environment. Familiarity with NG911 systems, call handling equipment, or emergency communications technology. Previous 911 experience is not required. Training will be provided on NMAC procedures, supported systems, and incident management responsibilities. Required Skillset: Using monitoring dashboards and alerting tools to detect alarms, outages, and abnormal conditions across the statewide NG911 network. 3 Years Creating, updating, and closing incident records including documenting timelines, troubleshooting steps, and vendor responses. 3 Years Understanding IP connectivity, network equipment, and telecommunications services. 3 Years Assigning severity levels based on operational impact, following SOGs, and routing issues to Tier II, vendors, or management. 3 Years Gathering tech detail from PSAP staff about equipment malfunctions, call processing issues, and service interruptions to support first-level diagnosis. 3 Years Working in several software applications at once while tracking vendor tickets and participating in technical conference calls and incident bridges. 3 Years
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70000 - $100000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
11/06/2026
Full time
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70000 - $100000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Description Good day, Role: Guidewire PolicyCenter Configuration Developer Location: Cincinnati, OH (Onsite) Start date: 2026-10-01 Background check MANDATORY RATE: $40 JOB DESCRIPTION: Guidewire PolicyCenter Configuration Developer Experience 5-7 Years Job Summary We are looking for a Guidewire PolicyCenter Configuration Developer with strong handson experience in configuring PolicyCenter using Gosu PCF and product model The role involves implementing business requirements supporting integrations and ensuring highquality delivery across Guidewire PolicyCenter implementations Key Responsibilities Configure and customize Guidewire PolicyCenter using Gosu PCF and Product Model Implement policy lifecycle components including submission issuance endorsements renewals cancellations and reinstatements Configure product model lines of business coverages conditions exclusions modifiers Develop and enhance UI screens validation rules and workflows Work on rate tables underwriting rules and eligibility rules Support integrations with upstreamdownstream systems using SOAPREST Messaging and Plugins Perform unit testing defect fixing and code reviews Collaborate with business analysts architects and QA teams to understand and implement requirements Support production issues and release deployments Contribute to estimations design discussions and technical documentation Technical Skills Mandatory Guidewire PolicyCenter configuration Cloud Experience Gosu programming PCF Page Configuration Files Product Model configuration Business Rules Validation Rules Workflows XML Web Services SOAPREST Eclipse Guidewire Studio SQL basics Good to Have Experience with Guidewire Integration Framework Exposure to ClaimCenter or BillingCenter Guidewire upgrade or cloud GWCP experience CICD DevOps exposure Performance tuning and batch configuration Domain Experience Property Casualty Insurance Personal Lines of Business Policy administration processes Certifications Preferred Guidewire Certified PolicyCenter Configuration Specialist Guidewire ACE Certification. Thanks & Regards, Ganesh B Sr. US IT Recruiter Phone: +1 12000 Findley Road, Suite 350, Johns Creek, GA 30097
11/06/2026
Full time
Job Description Good day, Role: Guidewire PolicyCenter Configuration Developer Location: Cincinnati, OH (Onsite) Start date: 2026-10-01 Background check MANDATORY RATE: $40 JOB DESCRIPTION: Guidewire PolicyCenter Configuration Developer Experience 5-7 Years Job Summary We are looking for a Guidewire PolicyCenter Configuration Developer with strong handson experience in configuring PolicyCenter using Gosu PCF and product model The role involves implementing business requirements supporting integrations and ensuring highquality delivery across Guidewire PolicyCenter implementations Key Responsibilities Configure and customize Guidewire PolicyCenter using Gosu PCF and Product Model Implement policy lifecycle components including submission issuance endorsements renewals cancellations and reinstatements Configure product model lines of business coverages conditions exclusions modifiers Develop and enhance UI screens validation rules and workflows Work on rate tables underwriting rules and eligibility rules Support integrations with upstreamdownstream systems using SOAPREST Messaging and Plugins Perform unit testing defect fixing and code reviews Collaborate with business analysts architects and QA teams to understand and implement requirements Support production issues and release deployments Contribute to estimations design discussions and technical documentation Technical Skills Mandatory Guidewire PolicyCenter configuration Cloud Experience Gosu programming PCF Page Configuration Files Product Model configuration Business Rules Validation Rules Workflows XML Web Services SOAPREST Eclipse Guidewire Studio SQL basics Good to Have Experience with Guidewire Integration Framework Exposure to ClaimCenter or BillingCenter Guidewire upgrade or cloud GWCP experience CICD DevOps exposure Performance tuning and batch configuration Domain Experience Property Casualty Insurance Personal Lines of Business Policy administration processes Certifications Preferred Guidewire Certified PolicyCenter Configuration Specialist Guidewire ACE Certification. Thanks & Regards, Ganesh B Sr. US IT Recruiter Phone: +1 12000 Findley Road, Suite 350, Johns Creek, GA 30097
Job Description Cyber Security Analyst - Threat Detection, Cloud & Security Operations Company: Clinisol Tech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 3-4 years Compensation: $80,000 - $90,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? The best senior analysts are not one-trick specialists - they can triage an incident at 9 AM, tune a detection rule at noon, and brief leadership on cloud risk by 4. This role is built for that profile: broad, hands-on ownership across SOC operations, threat hunting, cloud security, and vulnerability management, with the tooling depth that senior security roles across the market demand. Job Summary Clinisol Tech Inc is seeking a Senior Cyber Security Analyst to take a lead role across security operations. You will drive threat detection and incident response, harden cloud and identity environments, run vulnerability management, and mentor junior analysts - operating across the full modern security stack: SIEM, EDR/XDR, SOAR, and cloud-native security tooling. Key Responsibilities Lead detection, triage, investigation, and response for security incidents across cloud and on-prem environments. Perform proactive threat hunting mapped to the MITRE ATT&CK framework; develop and tune detection rules (KQL, SPL, Sigma). Engineer and maintain SOAR playbooks to automate enrichment, containment, and response workflows. Own vulnerability management end-to-end - scanning, risk-based prioritization (CVSS/EPSS), remediation tracking, and reporting. Harden cloud security posture across AWS and Azure - identity (IAM), logging, misconfiguration remediation, and CSPM findings. Support identity security and Zero Trust initiatives - conditional access, MFA, privileged access management. Conduct phishing, malware, and forensic analysis; produce root-cause and lessons-learned reports. Mentor junior SOC analysts, review escalations, and improve runbooks and incident-response procedures. Brief technical and executive stakeholders on threats, incidents, and security posture. Qualifications Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field (or equivalent experience). 3-4 years of hands-on experience in security operations, incident response, or threat detection roles. Deep experience with at least one enterprise SIEM and one EDR/XDR platform in a production environment. Strong grasp of attacker tradecraft - phishing, ransomware, lateral movement, privilege escalation, C2 - and the MITRE ATT&CK framework. Solid networking and OS fundamentals: TCP/IP, DNS, Windows/Linux internals, Active Directory attack paths. Scripting ability in Python or PowerShell for automation, log analysis, and tooling. Strong incident documentation, communication, and stakeholder-briefing skills. Tools & Technologies You Will Use SIEM & detection: Splunk (SPL), Microsoft Sentinel (KQL), Elastic Security, QRadar; Sigma rules. EDR/XDR & response: CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne; SOAR platforms (Splunk SOAR, Sentinel playbooks, Cortex XSOAR). Cloud & identity security: AWS (GuardDuty, Security Hub, CloudTrail), Azure (Defender for Cloud, Entra ID), Okta; CSPM tools (Wiz, Prisma Cloud exposure a plus). Vulnerability & analysis: Tenable Nessus, Qualys, Rapid7; Wireshark, Sysinternals; threat intel platforms (MISP, Recorded Future exposure a plus). Automation: Python, PowerShell, REST APIs. Preferred Skills Detection-engineering experience - building detections-as-code, tuning for false-positive reduction. Purple-team or adversary-emulation exposure (Atomic Red Team, Caldera). Digital forensics fundamentals (memory, disk, log timeline analysis). Exposure to compliance-driven environments (SOC 2, HIPAA, PCI DSS, NIST CSF). Certifications such as CISSP, GIAC (GCIH, GCIA, GCFA), CySA+, Microsoft SC-200, Splunk Core Certified, or AWS Security Specialty are a plus. Container & IaC security - Kubernetes/EKS/AKS runtime threats, image scanning, Terraform misconfig detection IR framework & SOC metrics - NIST 800-61 lifecycle, MTTD/MTTR, ATT&CK coverage measurement About Clinisol Tech Inc. Clinisol Tech Inc connects businesses with skilled professionals who drive results. We combine industry expertise with a personalized approach to deliver the right talent quickly and efficiently. Our mission is to accelerate careers and companies by connecting exceptional technology talent with innovative organizations that value people.
11/06/2026
Full time
Job Description Cyber Security Analyst - Threat Detection, Cloud & Security Operations Company: Clinisol Tech Inc. Employment Type: Full-Time, W2 (deployed to client projects) Experience: 3-4 years Compensation: $80,000 - $90,000 per year Work Mode: On-Site / Hybrid Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Why This Role? The best senior analysts are not one-trick specialists - they can triage an incident at 9 AM, tune a detection rule at noon, and brief leadership on cloud risk by 4. This role is built for that profile: broad, hands-on ownership across SOC operations, threat hunting, cloud security, and vulnerability management, with the tooling depth that senior security roles across the market demand. Job Summary Clinisol Tech Inc is seeking a Senior Cyber Security Analyst to take a lead role across security operations. You will drive threat detection and incident response, harden cloud and identity environments, run vulnerability management, and mentor junior analysts - operating across the full modern security stack: SIEM, EDR/XDR, SOAR, and cloud-native security tooling. Key Responsibilities Lead detection, triage, investigation, and response for security incidents across cloud and on-prem environments. Perform proactive threat hunting mapped to the MITRE ATT&CK framework; develop and tune detection rules (KQL, SPL, Sigma). Engineer and maintain SOAR playbooks to automate enrichment, containment, and response workflows. Own vulnerability management end-to-end - scanning, risk-based prioritization (CVSS/EPSS), remediation tracking, and reporting. Harden cloud security posture across AWS and Azure - identity (IAM), logging, misconfiguration remediation, and CSPM findings. Support identity security and Zero Trust initiatives - conditional access, MFA, privileged access management. Conduct phishing, malware, and forensic analysis; produce root-cause and lessons-learned reports. Mentor junior SOC analysts, review escalations, and improve runbooks and incident-response procedures. Brief technical and executive stakeholders on threats, incidents, and security posture. Qualifications Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field (or equivalent experience). 3-4 years of hands-on experience in security operations, incident response, or threat detection roles. Deep experience with at least one enterprise SIEM and one EDR/XDR platform in a production environment. Strong grasp of attacker tradecraft - phishing, ransomware, lateral movement, privilege escalation, C2 - and the MITRE ATT&CK framework. Solid networking and OS fundamentals: TCP/IP, DNS, Windows/Linux internals, Active Directory attack paths. Scripting ability in Python or PowerShell for automation, log analysis, and tooling. Strong incident documentation, communication, and stakeholder-briefing skills. Tools & Technologies You Will Use SIEM & detection: Splunk (SPL), Microsoft Sentinel (KQL), Elastic Security, QRadar; Sigma rules. EDR/XDR & response: CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne; SOAR platforms (Splunk SOAR, Sentinel playbooks, Cortex XSOAR). Cloud & identity security: AWS (GuardDuty, Security Hub, CloudTrail), Azure (Defender for Cloud, Entra ID), Okta; CSPM tools (Wiz, Prisma Cloud exposure a plus). Vulnerability & analysis: Tenable Nessus, Qualys, Rapid7; Wireshark, Sysinternals; threat intel platforms (MISP, Recorded Future exposure a plus). Automation: Python, PowerShell, REST APIs. Preferred Skills Detection-engineering experience - building detections-as-code, tuning for false-positive reduction. Purple-team or adversary-emulation exposure (Atomic Red Team, Caldera). Digital forensics fundamentals (memory, disk, log timeline analysis). Exposure to compliance-driven environments (SOC 2, HIPAA, PCI DSS, NIST CSF). Certifications such as CISSP, GIAC (GCIH, GCIA, GCFA), CySA+, Microsoft SC-200, Splunk Core Certified, or AWS Security Specialty are a plus. Container & IaC security - Kubernetes/EKS/AKS runtime threats, image scanning, Terraform misconfig detection IR framework & SOC metrics - NIST 800-61 lifecycle, MTTD/MTTR, ATT&CK coverage measurement About Clinisol Tech Inc. Clinisol Tech Inc connects businesses with skilled professionals who drive results. We combine industry expertise with a personalized approach to deliver the right talent quickly and efficiently. Our mission is to accelerate careers and companies by connecting exceptional technology talent with innovative organizations that value people.
Job Description We are seeking an experienced ServiceNow Developer to support a client engagement focused on implementing ServiceNow's built-in Procurement Management functionality and its associated workflows. The role involves configuring out-of-the-box procurement capabilities, tailoring workflow automation to client requirements, and building a custom integration between ServiceNow and Oracle E-Business Suite (EBS) via an existing REST API. This is a hands-on development role requiring strong core ServiceNow platform skills and workflow expertise. Key Responsibilities • Implement and configure ServiceNow's built-in Procurement module, including catalog items, requisitions, purchase orders, and receiving workflows. • Design, build, and administer workflows and flows (Flow Designer / Workflow Editor) associated with procurement processes. • Develop custom integration logic connecting ServiceNow to Oracle EBS, tying into and modifying existing REST API endpoints to support data exchange. • Customize forms, business rules, UI policies, ACLs, and script includes to meet client-specific procurement requirements. • Troubleshoot and resolve issues related to workflow execution, integration failures, and data synchronization between ServiceNow and Oracle EBS. • Collaborate with client stakeholders, business analysts, and the project team to translate requirements into scalable ServiceNow solutions. • Follow ServiceNow development best practices, including update set management, scoped application development, and version control. • Support testing (unit, integration, UAT) and provide documentation for configurations and customizations delivered. Required Qualifications • Proven hands-on experience with core ServiceNow development: client scripts, business rules, UI policies, UI actions, script includes, and ACLs. • Demonstrated expertise creating and administering ServiceNow workflows and/or Flow Designer flows. • Solid foundational knowledge of the ServiceNow platform architecture, data model, and administration. • Experience with the ServiceNow Procurement (Sourcing/Procurement Management) application or comparable ITSM/ITBM module implementations. • Experience building or consuming REST API integrations, including authentication, payload mapping, and error handling. • Familiarity with Oracle EBS data structures or prior experience integrating ServiceNow with ERP systems is a strong plus. • Strong analytical and troubleshooting skills, with the ability to work independently in a client-facing environment. • Excellent communication skills, both written and verbal, for interfacing with client technical and business teams. Preferred Qualifications • ServiceNow Certified System Administrator (CSA); Certified Application Developer (CAD) preferred. • ServiceNow Certified Implementation Specialist - Procurement or ITSM. • Prior experience on Oracle EBS integration projects. • Experience with JavaScript, GlideScript, and REST/SOAP web services within ServiceNow
11/06/2026
Full time
Job Description We are seeking an experienced ServiceNow Developer to support a client engagement focused on implementing ServiceNow's built-in Procurement Management functionality and its associated workflows. The role involves configuring out-of-the-box procurement capabilities, tailoring workflow automation to client requirements, and building a custom integration between ServiceNow and Oracle E-Business Suite (EBS) via an existing REST API. This is a hands-on development role requiring strong core ServiceNow platform skills and workflow expertise. Key Responsibilities • Implement and configure ServiceNow's built-in Procurement module, including catalog items, requisitions, purchase orders, and receiving workflows. • Design, build, and administer workflows and flows (Flow Designer / Workflow Editor) associated with procurement processes. • Develop custom integration logic connecting ServiceNow to Oracle EBS, tying into and modifying existing REST API endpoints to support data exchange. • Customize forms, business rules, UI policies, ACLs, and script includes to meet client-specific procurement requirements. • Troubleshoot and resolve issues related to workflow execution, integration failures, and data synchronization between ServiceNow and Oracle EBS. • Collaborate with client stakeholders, business analysts, and the project team to translate requirements into scalable ServiceNow solutions. • Follow ServiceNow development best practices, including update set management, scoped application development, and version control. • Support testing (unit, integration, UAT) and provide documentation for configurations and customizations delivered. Required Qualifications • Proven hands-on experience with core ServiceNow development: client scripts, business rules, UI policies, UI actions, script includes, and ACLs. • Demonstrated expertise creating and administering ServiceNow workflows and/or Flow Designer flows. • Solid foundational knowledge of the ServiceNow platform architecture, data model, and administration. • Experience with the ServiceNow Procurement (Sourcing/Procurement Management) application or comparable ITSM/ITBM module implementations. • Experience building or consuming REST API integrations, including authentication, payload mapping, and error handling. • Familiarity with Oracle EBS data structures or prior experience integrating ServiceNow with ERP systems is a strong plus. • Strong analytical and troubleshooting skills, with the ability to work independently in a client-facing environment. • Excellent communication skills, both written and verbal, for interfacing with client technical and business teams. Preferred Qualifications • ServiceNow Certified System Administrator (CSA); Certified Application Developer (CAD) preferred. • ServiceNow Certified Implementation Specialist - Procurement or ITSM. • Prior experience on Oracle EBS integration projects. • Experience with JavaScript, GlideScript, and REST/SOAP web services within ServiceNow
Job Description Are you an experienced, customer-facing, technically hands-on Chief Technology Officer (CTO) capable of leading the development and deployment of autonomous vehicle technology? We require a CTO with deep, practical expertise in Autoware, who can take ownership of the autonomous driving software stack, lead its continued development and ensure successful integration into our autonomous vehicle platforms. This is a senior technical leadership position requiring someone who combines strong autonomous systems engineering credentials with the ability to lead, develop and coordinate a multidisciplinary engineering team. Key Responsibilities Autoware Leadership: Take technical ownership of the Autoware autonomous driving stack, including architecture, configuration, customization, optimization and deployment. Autonomous Systems Development: Lead the development and integration of perception, localization, mapping, planning and control systems. Technical Strategy: Define and execute the technology roadmap, ensuring the software architecture supports scalable, safe and reliable autonomous vehicle deployment. System Integration: Oversee integration of autonomous software with vehicle hardware, sensors, drive-by-wire systems, computing platforms and communications infrastructure. Engineering Leadership: Build, mentor and lead a multidisciplinary engineering team, setting technical standards and driving accountability and delivery. Project Delivery: Manage engineering priorities, resources and development timelines, balancing hands-on technical work with broader program leadership. Testing & Validation: Establish robust simulation, testing and validation processes to ensure system performance, reliability and safety. External Collaboration: Work with customers, technology partners and suppliers to resolve technical challenges and support successful deployments. Experience & Technical Requirements Extensive hands-on experience with Autoware, ideally including production deployment and customization of the platform. Strong understanding of autonomous driving architectures and the ROS / ROS 2 ecosystem. Deep technical knowledge across several of the following: Perception and sensor fusion (LiDAR, cameras, radar). Localization, SLAM and mapping. Motion planning and trajectory generation. Vehicle control and drive-by-wire integration. Autonomous vehicle simulation and validation. Strong C++ and Python programming skills. Experience with Linux, distributed software systems and embedded computing platforms. Understanding of autonomous vehicle safety, reliability and system validation. Previous experience leading software, robotics or autonomous systems engineering teams. The Ideal Candidate The ideal candidate is an Autoware specialist first and a technology leader second. They will be comfortable getting into the code, solving complex technical problems and making architectural decisions, while also providing the leadership and direction needed to move the engineering organization forward. You should be commercially minded, pragmatic and delivery-focused, with the ability to translate complex autonomous technology into reliable, deployable products.
11/06/2026
Full time
Job Description Are you an experienced, customer-facing, technically hands-on Chief Technology Officer (CTO) capable of leading the development and deployment of autonomous vehicle technology? We require a CTO with deep, practical expertise in Autoware, who can take ownership of the autonomous driving software stack, lead its continued development and ensure successful integration into our autonomous vehicle platforms. This is a senior technical leadership position requiring someone who combines strong autonomous systems engineering credentials with the ability to lead, develop and coordinate a multidisciplinary engineering team. Key Responsibilities Autoware Leadership: Take technical ownership of the Autoware autonomous driving stack, including architecture, configuration, customization, optimization and deployment. Autonomous Systems Development: Lead the development and integration of perception, localization, mapping, planning and control systems. Technical Strategy: Define and execute the technology roadmap, ensuring the software architecture supports scalable, safe and reliable autonomous vehicle deployment. System Integration: Oversee integration of autonomous software with vehicle hardware, sensors, drive-by-wire systems, computing platforms and communications infrastructure. Engineering Leadership: Build, mentor and lead a multidisciplinary engineering team, setting technical standards and driving accountability and delivery. Project Delivery: Manage engineering priorities, resources and development timelines, balancing hands-on technical work with broader program leadership. Testing & Validation: Establish robust simulation, testing and validation processes to ensure system performance, reliability and safety. External Collaboration: Work with customers, technology partners and suppliers to resolve technical challenges and support successful deployments. Experience & Technical Requirements Extensive hands-on experience with Autoware, ideally including production deployment and customization of the platform. Strong understanding of autonomous driving architectures and the ROS / ROS 2 ecosystem. Deep technical knowledge across several of the following: Perception and sensor fusion (LiDAR, cameras, radar). Localization, SLAM and mapping. Motion planning and trajectory generation. Vehicle control and drive-by-wire integration. Autonomous vehicle simulation and validation. Strong C++ and Python programming skills. Experience with Linux, distributed software systems and embedded computing platforms. Understanding of autonomous vehicle safety, reliability and system validation. Previous experience leading software, robotics or autonomous systems engineering teams. The Ideal Candidate The ideal candidate is an Autoware specialist first and a technology leader second. They will be comfortable getting into the code, solving complex technical problems and making architectural decisions, while also providing the leadership and direction needed to move the engineering organization forward. You should be commercially minded, pragmatic and delivery-focused, with the ability to translate complex autonomous technology into reliable, deployable products.