NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/14/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
11/14/2026
Full time
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Job Description We are looking for a Senior Full Stack Developer with at least 8 years of software development experience and strong, recent hands-on experience with Magnolia CMS. The ideal candidate should have excellent analytical reasoning, critical-thinking, and problem-solving skills. The candidate should be forward-thinking, solution-oriented, and able to communicate technical ideas, recommendations, and risks clearly. Details •Role/Description: Senior Full Stack Developer / Magnolia CMS Specialist Candidates must be local to Lansing or willing to relocate and go into the office. Must have Technical Skills: •Magnolia CMS, with at least 5 years of recent hands-on experience •Magnolia templates, components, dialogs, content types, content apps, and custom modules •Magnolia configuration, content authoring, publishing, workflows, permissions, and troubleshooting •Magnolia integration with REST APIs and enterprise applications •Core Java/J2EE •Deep understanding of JVM, memory management, profiling, and performance troubleshooting •Spring Framework •Angular / TypeScript / Node.js •HTML/CSS •Jersey and RESTful web services •SQL, PL/SQL •Oracle Database Nice to have technical skills: •Magnolia upgrades, migrations, and performance optimization •Magnolia multisite implementation •Magnolia deployment across development, test, staging, and production environments •Unix / Shell Scripts •Docker •Memcache / Redis •SAML and single sign-on integration •CI/CD pipelines •Production monitoring, logging, and application support
11/14/2026
Full time
Job Description We are looking for a Senior Full Stack Developer with at least 8 years of software development experience and strong, recent hands-on experience with Magnolia CMS. The ideal candidate should have excellent analytical reasoning, critical-thinking, and problem-solving skills. The candidate should be forward-thinking, solution-oriented, and able to communicate technical ideas, recommendations, and risks clearly. Details •Role/Description: Senior Full Stack Developer / Magnolia CMS Specialist Candidates must be local to Lansing or willing to relocate and go into the office. Must have Technical Skills: •Magnolia CMS, with at least 5 years of recent hands-on experience •Magnolia templates, components, dialogs, content types, content apps, and custom modules •Magnolia configuration, content authoring, publishing, workflows, permissions, and troubleshooting •Magnolia integration with REST APIs and enterprise applications •Core Java/J2EE •Deep understanding of JVM, memory management, profiling, and performance troubleshooting •Spring Framework •Angular / TypeScript / Node.js •HTML/CSS •Jersey and RESTful web services •SQL, PL/SQL •Oracle Database Nice to have technical skills: •Magnolia upgrades, migrations, and performance optimization •Magnolia multisite implementation •Magnolia deployment across development, test, staging, and production environments •Unix / Shell Scripts •Docker •Memcache / Redis •SAML and single sign-on integration •CI/CD pipelines •Production monitoring, logging, and application support
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
11/14/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 111 100.00 USD annually
Workplace Technology Engineers are responsible for leading the design, implementation, and maintenance of innovative technology solutions. At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate:. Through use of emerging technologies, tools, and vendors you'll have the ability to identify opportunities for innovation and improvement within the workplace technology environment. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: You'll work in a fast-paced, solutions engineering and support environment where you'll have the chance to work in industry-leading technologies delivering the following outcomes for our Workplace technologies, including: Troubleshooting complex and cross-domain end-point environment problems. Improve process efficiencies and outcomes within workplace technology and across organization. Identify and deliver improved client experience using approaches such as scripting and automation. Excellent communications skills, including ability to distill complicated instructions into audience-appropriate actionable steps and explain and present advanced and complicated technical topics to peers and technical management, at the appropriate level of detail. Develop necessary relationships with lead engineers and technical leadership across desktop hardware and software support areas to provide proactive feedback and improve outcomes. What it Takes: Bachelors Degree in Information Technology or equivalent related work experience. Minimum of 2 years related work experience. Experience with operating systems and Microsoft 365 ecosystems including their role in an enterprise office setting. Proficient with scripted automation in a relevant scripting language. Strong knowledge of infrastructure technology (server, network, storage, security). If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
11/14/2026
Full time
Workplace Technology Engineers are responsible for leading the design, implementation, and maintenance of innovative technology solutions. At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate:. Through use of emerging technologies, tools, and vendors you'll have the ability to identify opportunities for innovation and improvement within the workplace technology environment. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: You'll work in a fast-paced, solutions engineering and support environment where you'll have the chance to work in industry-leading technologies delivering the following outcomes for our Workplace technologies, including: Troubleshooting complex and cross-domain end-point environment problems. Improve process efficiencies and outcomes within workplace technology and across organization. Identify and deliver improved client experience using approaches such as scripting and automation. Excellent communications skills, including ability to distill complicated instructions into audience-appropriate actionable steps and explain and present advanced and complicated technical topics to peers and technical management, at the appropriate level of detail. Develop necessary relationships with lead engineers and technical leadership across desktop hardware and software support areas to provide proactive feedback and improve outcomes. What it Takes: Bachelors Degree in Information Technology or equivalent related work experience. Minimum of 2 years related work experience. Experience with operating systems and Microsoft 365 ecosystems including their role in an enterprise office setting. Proficient with scripted automation in a relevant scripting language. Strong knowledge of infrastructure technology (server, network, storage, security). If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance SarelaTech is seeking a highly skilled and experienced Senior Network Architect to lead the design, implementation, and optimization of our enterprise application delivery and DDI (DNS, DHCP, and IPAM) infrastructure. The ideal candidate will have deep, hands-on expertise with F5 technologies and Infoblox, ensuring highly available, secure, and scalable application delivery models across the enterprise network in support of critical mission requirements that enhance the reliability and security of Department of War (DoW) networks and systems. Acting as the technical lead for this initiative, you will architect and deploy network solutions utilizing F5 and Infoblox technologies in concert to provide intelligent and scalable global server load balancing (GSLB), secure DNS solutions, and enterprise IP address management across our customer's rapidly evolving hybrid multi-cloud environment. Primary Responsibilities: Application Delivery Architecture - Design, deploy, and manage advanced application delivery models ensuring high availability, optimal performance, and security for mission-critical enterprise applications. F5 Infrastructure Management - Architect and maintain F5 BIG-IP solutions, with a heavy focus on Local Traffic Manager (LTM) and Global Traffic Manager (GTM) for intelligent local and global load balancing. Enterprise DDI Administration - Lead the engineering, deployment, and administration of enterprise-class DDI infrastructure utilizing Infoblox technology (DNS, DHCP, and IP Address Management). Cross-Functional Collaboration - Work closely with application developers, cybersecurity teams, and systems engineers to translate application requirements into resilient, highly available network architectures. Troubleshooting & Optimization - Perform advanced network troubleshooting, traffic analysis, packet capture, and performance tuning for complex application delivery workflows. Documentation & Standards - Develop and maintain comprehensive architectural documentation, standard operating procedures, and technical blueprints. Compliance & Documentation: Ensure all tools comply with DoW STIGs and IL5/IL6/IL7 protocols; develop and maintain architectural documentation and compliance traceability. Required Qualifications: Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire. Education: Bachelor's degree in computer science, Information Technology, or a related technical discipline & 12+ years' experience. Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required. Cisco CCNA Certification (CCNP or CCIE Preferred). Citizenship: United States Citizenship is required. Experience Level: Minimum of 8-10 years of progressive experience in network engineering and architecture, with a dedicated focus on application delivery networks (ADN). F5 Expertise: Deep, demonstrable expertise in F5 BIG-IP platforms, specifically configuring, upgrading, and migrating LTM and GTM/F5 DNS environments. Infoblox / DDI Mastery: Extensive experience designing and operating enterprise-class Infoblox DDI environments, including Grid architecture and seamless IPAM integration. Core Networking: Mastery of OSI model layers 2-7, TCP/IP, routing protocols (e.g., BGP, OSPF), and solid experience with SSL/TLS offloading and certificate management. Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams. Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks. Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals. Desired Qualifications: Automation Skills Experience with network automation and orchestration tools (e.g., Ansible, Python, Terraform, or F5 AS3) is highly desired. Certifications: F5 Certified Technology Specialist (F5-CTS) or Solution Expert (F5-CSE), and Infoblox Core DDI certifications are strongly preferred.
11/14/2026
Full time
Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance SarelaTech is seeking a highly skilled and experienced Senior Network Architect to lead the design, implementation, and optimization of our enterprise application delivery and DDI (DNS, DHCP, and IPAM) infrastructure. The ideal candidate will have deep, hands-on expertise with F5 technologies and Infoblox, ensuring highly available, secure, and scalable application delivery models across the enterprise network in support of critical mission requirements that enhance the reliability and security of Department of War (DoW) networks and systems. Acting as the technical lead for this initiative, you will architect and deploy network solutions utilizing F5 and Infoblox technologies in concert to provide intelligent and scalable global server load balancing (GSLB), secure DNS solutions, and enterprise IP address management across our customer's rapidly evolving hybrid multi-cloud environment. Primary Responsibilities: Application Delivery Architecture - Design, deploy, and manage advanced application delivery models ensuring high availability, optimal performance, and security for mission-critical enterprise applications. F5 Infrastructure Management - Architect and maintain F5 BIG-IP solutions, with a heavy focus on Local Traffic Manager (LTM) and Global Traffic Manager (GTM) for intelligent local and global load balancing. Enterprise DDI Administration - Lead the engineering, deployment, and administration of enterprise-class DDI infrastructure utilizing Infoblox technology (DNS, DHCP, and IP Address Management). Cross-Functional Collaboration - Work closely with application developers, cybersecurity teams, and systems engineers to translate application requirements into resilient, highly available network architectures. Troubleshooting & Optimization - Perform advanced network troubleshooting, traffic analysis, packet capture, and performance tuning for complex application delivery workflows. Documentation & Standards - Develop and maintain comprehensive architectural documentation, standard operating procedures, and technical blueprints. Compliance & Documentation: Ensure all tools comply with DoW STIGs and IL5/IL6/IL7 protocols; develop and maintain architectural documentation and compliance traceability. Required Qualifications: Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire. Education: Bachelor's degree in computer science, Information Technology, or a related technical discipline & 12+ years' experience. Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required. Cisco CCNA Certification (CCNP or CCIE Preferred). Citizenship: United States Citizenship is required. Experience Level: Minimum of 8-10 years of progressive experience in network engineering and architecture, with a dedicated focus on application delivery networks (ADN). F5 Expertise: Deep, demonstrable expertise in F5 BIG-IP platforms, specifically configuring, upgrading, and migrating LTM and GTM/F5 DNS environments. Infoblox / DDI Mastery: Extensive experience designing and operating enterprise-class Infoblox DDI environments, including Grid architecture and seamless IPAM integration. Core Networking: Mastery of OSI model layers 2-7, TCP/IP, routing protocols (e.g., BGP, OSPF), and solid experience with SSL/TLS offloading and certificate management. Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams. Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks. Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals. Desired Qualifications: Automation Skills Experience with network automation and orchestration tools (e.g., Ansible, Python, Terraform, or F5 AS3) is highly desired. Certifications: F5 Certified Technology Specialist (F5-CTS) or Solution Expert (F5-CSE), and Infoblox Core DDI certifications are strongly preferred.
