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Job Description Job Description What Success Looks Like (Objectives): We are looking for a detail-oriented, execution-focused Ecommerce Operations Specialist to manage product catalog accuracy, pricing integrity, and offer enablement within Adobe Commerce (Magento) for In this role, you will be the hands-on owner of the ecommerce platform's product and pricing configurations - ensuring that every device, plan, accessory, and promotional offer is accurately built, properly priced, and live on time. You will collaborate cross-functionally with the product and pricing teams to translate business requirements into precise catalog configurations. When a new device launches, a plan changes, or a promotional offer goes live, you are the person making it happen in the platform. The ideal candidate brings strong ecommerce platform experience, meticulous attention to detail, and the ability to manage multiple concurrent configurations in a fast-paced, deadline-driven wireless environment. What Success Looks Like (Objectives): Maintain product and pricing accuracy across the catalog within Adobe Commerce, ensuring all devices, plans, accessories, and add-on products reflect current and correct information at all times Build and enable new products in Adobe Commerce - including device SKUs, plan configurations, BYOD flows, and accessory listings - collaborating with product and pricing teams to translate requirements into accurate platform configurations Configure and launch promotional offers, discounts, bundles, and limited-time deals within Adobe Commerce, ensuring offers are correctly scoped, properly timed, and validated before going live Serve as the primary operational liaison between the ecommerce team and the product and pricing teams, ensuring seamless handoffs, clear requirements documentation, and timely execution of catalog updates Execute thorough QA and validation processes for all product, pricing, and offer changes before publishing - including cross-browser and cross-device verification - to prevent errors from reaching customers Document and continuously improve operational processes, playbooks, and configuration standards to increase team efficiency, reduce errors, and enable scalable catalog management as the product portfolio grows Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Hands-on proficiency with ecommerce platforms, specifically Adobe Commerce (Magento) including product catalog management, pricing rules, cart and checkout configuration, and promotional offer setup Meticulous attention to detail with a track record of managing complex product catalogs where accuracy in pricing, SKU configuration, and offer logic is critical to business performance Strong process orientation, with the ability to build repeatable workflows, maintain configuration documentation, and establish QA checklists that reduce errors and improve operational consistency Effective cross-functional collaboration skills, with demonstrated ability to work closely with product managers, pricing analysts, and marketing teams to gather requirements and deliver accurate platform configurations on tight timelines Problem-solving aptitude with the ability to troubleshoot catalog and pricing discrepancies, identify root causes, and implement corrective actions quickly in a live ecommerce environment AI Literacy, specifically the ability to leverage AI-powered tools and automation to streamline catalog management tasks, identify data inconsistencies, and improve operational efficiency Minimum Requirements: Minimum Education: Bachelor's degree in Business, Marketing, Information Systems, or a related field (or equivalent work experience) Minimum Experience: 2+ years of ecommerce operations experience with hands-on platform administration and product catalog management Required Technical Skills: Must have experience with: Ecommerce platform administration (Adobe Commerce/Magento strongly preferred) Product catalog configuration including SKU management, pricing rules, and promotional offers Basic understanding of ecommerce checkout flows and cart logic Spreadsheet and data management tools for bulk product updates Additional Qualifications: Experience in the telecommunications industry or subscription-model businesses Familiarity with Adobe Experience Manager (AEM) or other CMS platforms Experience with product information management (PIM) systems Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $63150 - $90000/HourlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Are you experienced in Critical Infrastructure Commissioning Management and looking for a fast paced and cutting-edge environment to work in? The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: -Medium and low voltage power systems -Generators -UPS -HVAC (Air Handlers / Exhaust Fans / VFD) -Chilled Water Systems -Building Management systems (BMS) -Electrical Power Monitoring Systems (EPMS) -Testing and balancing -Pumps and Hydronic systems The Cx Manager shall ensure all projects in their assigned area are appropriately staffed, deliver on time and achieve bar-raising quality. Occasionally provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the Cx Manager will occasionally be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning the Cx Manager will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program. This position will include coverage of multiple inflight projects and fast-paced timelines: Physical Requirements - Walk job sites in uneven terrain - Occasionally work shifts longer than eight hours in duration with potential for night and weekends - Perform physical tasks throughout the day without becoming overly tired Ability to manipulate small wires and objects easily Location and Travel Requirements: - Ability to relocate to South Bend, IN Area - Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 15%. - Required to provide personal transportation for meetings and job visits away from the office; reimbursed. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Key job responsibilities - Hire and on-board new team members through coaching and/or other orientation practices and career development of team to meet business demands - Understand the current capabilities of automation tools and confirm they are being utilized to the full benefit of the department and project - Provide Monthly business review reports to influence and/or support business decisions - Monitor the commissioning team's performance in turning over the critical infrastructure systems and sub-systems - Enhance skills, performance and development of all employees by sponsoring and promoting completion of training programs so that adherence to operations guidelines and specifications is ensured and work of the highest quality prevails - Maintain safe and healthy work environment by following and enforcing established project procedures relating to safety, work permitting and work order systems; adhere to legal requirements - Ability to build effective relationships with customer, engineering, construction, and vendor personnel About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of electrical or mechanical engineering, or 5+ years of relevant discipline work experience - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience managing and leading employees - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents PREFERRED QUALIFICATIONS - Experience in developing functional specifications, design verification plans and functional test procedures Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, IN, New Carlisle - 136 000.00 USD annually

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description AM: Ashley Hetman Hybrid - in office 3x week In person interviews Local candidates preffered Software Tester (Salesforce) - QAS2 Duties/Responsibilities Assures requirements are defined and approved, performs code reviews and ensures agency application development standards are met. Analysis and Design; works with business area personnel to assure requirement(s) are thoroughly defined and approved; performs impacts analyses to identify interdependencies; assists with design reviews. Development; performs code review(s); serves as technical lead, as assigned. Testing and Implementation; creates detailed test designs and test plans; creates and reviews test data for performing test scenarios; Coordinates and conducts execution of unit and system test scripts; Coordinates and conducts debugging efforts and defect tracking; Coordinates and supports user acceptance testing; Coordinates, conducts and supports software implementation and deployment tasks; Leads and performs the development, implementation, and monitoring of IT quality assurance standards and testing; Performs performance, regression and load testing. Documentation; writes, reviews, and coordinates development of application-related training materials and software user guides, program and/or application source code documentation (e.g., use cases, in-line code comments); departmental standards; appropriate standards and criteria for acceptable programming; documentation and systems development lifecycle activities; Reviews development lifecycle activities; Assists higher-level IT staff with estimating workload requirements and other project planning activities. Designs and performs system analysis, recommends application solutions, tests and corrects programs and assists IT staff with documentation; Assists in supporting user acceptance testing; Performs software implementation tasks, including source control and deployment activities; Develops, implements and monitors IT quality assurance standards and testing; Develops and documents appropriate standards and criteria for acceptable programming and systems development lifecycle activities; Develops software testing and automation procedures and performs analysis and design; Reads, writes, extracts and/or reports from compounded files; Works with business personnel to identify and document system software requirements; Defines problems and develops potential solutions; Performs post-production support for business applications which may include routine maintenance, enhancements and the need to perform research to aid in troubleshooting software production errors; Identifies alternate courses of action, the review and evaluation of software development methodologies and completing software security scans and reporting on vulnerabilities; Conducts performance testing and benchmarking of software application response times, analysis and reporting on performance measures. Communicates with peers and others. Collaborates proactively. Guides performance of software development tasks per verbal instructions; Answers questions on technical topics to assist other technical staff in software development; Obtains or imparts information from/to other technical staff and business personnel through discussion(s) involving database, infrastructure and/or application information; Leads discussion(s) or formal meetings with technical and/or nontechnical personnel on simple to moderate technical topics in support of software development; Summarizes, in writing, information on one or more related topics involving database, infrastructure and/or application information in support of software development; Conveys, in writing, recommendations or conclusions to another for decision making purposes in support of software development. Gathers, interprets and applies information from a variety of sources to aid in software development duties, activities and events; Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation. Understanding and experience in the use of Azure Dev Ops for documentation and iterative development collaboration, task management and other functions related to system testing and reporting. Solid understanding of Agile, Iterative and Traditional Software development (SDLC) practices, standards as it relates to testing activities. Provides training, coaching and mentoring of testing team members. General Knowledge and Skills Requirements: 1. Computer and electronics 2. Oral and written communication tools and techniques 3. Customer support and personal service 4. State and agency policy, procedures, and applicable laws 5. Vision, mission, and goals of agency 6. Software development principles and methods for design, development, testing, and implementation of new or modified software 7. Commonly used query language 8. Mathematic principles relative to assigned area in IT 9. IT principles, methods, and practices in assigned specialty area 10. Standard software validation tools, software distribution tools, and mechanisms 11. Technical writing and documentation practices 12. Systems performance management 13. Requirements analysis principles and methods 14. Back-up and recovery procedures 15. Interrelationships of multiple IT specialties 16. Reading comprehension 17. Speaking 18. Service orientation 19. Troubleshooting 20. Critical thinking 21. Complex problem solving 22. Lead work 23. Programming software analysis and evaluation 24. Using data recovery tools and techniques 25. Judgment and decision making 26. Assuring quality 27. Identifying and specifying business requirements 28. Stay abreast of current technologies in area of IT assigned 29. Deal with problems involving several variables in familiar context 30. Define problems, collect data, establish facts, and draw valid conclusions 31. Prepare meaningful, accurate, and concise reports Qualifications 3 years of experience as a Software Tester specifically for Salesforce Applications Ability to independently develop testing strategy, test plans, test cases and proper system testing documentation for a new Salesforce application.

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Description Job Description Job Title: SAP PM - Plant Maintenance Location- Lake Charles, LA / Port Sulphur, LA ( Day 1 Onsite) Rate - $70/hr /.$150K All inc Job Description Job Summary: Customer is seeking experienced Maintenance Planners to support CMMS Eligible to workimization and maintenance data improvement initiatives across operating assets and project transitions. These roles will work closely with CMMS Specialists, Reliability Engineers, Operations, Maintenance, and Engineering teams to improve maintenance planning data, preventive maintenance programs, equipment hierarchies, and Bills of Material (BOMs) within SAP PM. Discipline-focused planners are required in the following areas: " Mechanical Planner " Electrical Planner " Instrumentation & Controls (I&C) Planner The planners will provide maintenance planning expertise and equipment knowledge to support data validation, maintenance strategy alignment, and standardization of maintenance master data for safe and reliable long-term operations. Key Responsibilities: Maintenance Planning & Execution Support " Review and Eligible to workimize maintenance plans, job plans, and task lists within SAP PM " Validate preventive maintenance requirements based on OEM recommendations, maintenance strategies, and operational experience " Support maintenance planning standardization across facilities and systems " Develop and improve work packages, labor estimates, durations, sequencing, and resource requirements " Participate in maintenance strategy and PM Eligible to workimization workshops. Asset Register & Equipment Hierarchy Support " Validate equipment records, functional locations, and parent-child relationships " Support alignment of equipment hierarchy structures to VG standards and ISO 14224 " Review equipment criticality, maintainable asset boundaries, and system relationships " Assist with field verification and validation of equipment and associated data " Support cleansing and consolidation of equipment and tag data Bills of Material (BOM) & Spare Parts Support " Review and validate spare parts lists, SPIR/SPIL documentation, and OEM recommendations " Support BOM development and Eligible to workimization for maintainable assets " Identify interchangeable, repairable, and common spare opportunities " Assist with material master mapping and spare part standardization " Support workshops and reviews with maintenance and technical SMEs Data Management & CMMS Support " Perform data review, cleansing, validation, and manipulation using Excel and SAP " Support bulk data updates and load sheet validation activities " Track action items, progress updates, and KPI reporting " Ensure maintenance data complies with VG master data standards and governance requirements Required Skills: 10 years of maintenance planning experience in Client, oil & gas, petrochemical, refining, power generation, or heavy industrial facilities " Strong maintenance planning experience within assigned discipline. Hands-on experience with SAP PM " Strong understanding of preventive maintenance programs, maintenance workflows, and equipment strategies " Experience developing or reviewing: Maintenance Plans Task Lists Functional Locations Equipment Records Bills of Material (BOMs) Experience reviewing OEM documentation, IOM manuals, and spare parts data " Advanced Microsoft Excel skills including data manipulation, filtering, lookup functions, and large dataset management " Strong understanding of maintenance planning best practices and maintainable asset structures " Ability to work across multidisciplinary teams and manage multiple priorities Preferred Qualifications: Experience supporting CMMS Eligible to workimization or maintenance data improvement initiatives " Knowledge of ISO 14224 equipment hierarchy principles " Experience supporting commissioning, startup, or project turnover activities " Familiarity with maintenance reliability concepts and criticality assessments " Experience with bulk data load tools such as Winshuttle Core Competencies " Maintenance Planning " SAP PM/MM " Equipment & Asset Hierarchies " Preventive Maintenance Eligible to workimization " BOM & Spare Parts Management " Data Quality & Validation " Cross-Functional Coordination " Technical Problem Solving " Continuous Improvement

Work hard, have fun, and make history at Amazon Web Services! The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - 5+ years of program management or technical project management experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL PREFERRED QUALIFICATIONS - 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually

Job Description Job Description About KMM Killdeer Mountain Manufacturing is an award winning, Tier 1, manufacturer of electronic components for military and aerospace industries. With facilities in Dickinson and Killdeer, North Dakota, and Kerrville, Texas, KMM is committed to excelling in realms of our operations as well as commitment to community, country, and family! JOB SUMMARY The purpose of this position is to provide guidance and support to the Quality Department responsibility and to provide a work environment where coworkers have the tools, training and leadership to build a quality product and become effective Quality Inspectors. The QA Lead's goal is to assist in improving profits & cash flow through process improvements and ensuring the highest quality product is being delivered to the customer. The QA Lead will conduct themselves in a professional manner and at all times be responsive and respectful. Perform all tasks involved within Quality Assurance. This includes but is not limited to the duties and responsibilities listed below. ESSENTIAL JOB FUNCTIONS Current knowledge of customer requirements and industry standards. Continuously aware of customer specification changes/updates. Research, investigate, and interpret customer specifications, drawings, and related procedures/instructions. Ensure that all First Article Inspection (FAI) requirements are being met. This includes completing FAI forms and documentation. Per AS9102 - Aerospace First Article Inspection Requirement. Communicate all quality issues to the Quality Manager(s). Monitor inspection results (First Pass Yield) to identify possible quality trends, both positive and negative. Implement and maintain a Quality improvement plan that successfully identifies the root causes of matters pertaining to quality and ensures alignment of plan to KMM Quality department goals and strategies. Monitor and ensure adherence to company policies, procedures, and customer requirements and take steps necessary to address compliance issues. Monitor and report Quality Assurance scheduling and personnel issues. Develop and maintain the Quality Assurance Training Matrix. Assist Receiving and Final Inspection as needed. Understand and apply KMM Root Cause Corrective Action disciplines by assisting and where required, facilitate internal and external Corrective/Preventative Action activities. KMM-025 Corrective-Preventive Action Perform Audits and Verifications when required. Communicate effectively and respective with Production Team Leads, Operators, Trainer, Manufacturing Engineers, Program Manager, Quality Manager, and Source Inspectors/Customer Representatives. Must be willing to take a lead role in team problem solving and continuous improvement projects. This position requires a certain level of independence and self-assurance as oftentimes decisions are required without the opportunity for conclusion with immediate supervisors. Wear appropriate personal protective equipment as required by job task. Adhere to all KMM safety policies and practices as well as manufacturer recommendations on operation of all equipment and tools Assist with LEAN manufacturing by becoming a leader and assisting with the following: Teach, Coach, Mentor Serve as facilitator for Lean initiatives in their area Help identify process improvement ideas and identify metrics Work with KMM Lean Liaisons to compile metrics Keep their Liaisons & Practitioners informed on projects Coordinate Lean training for their area Performs other related duties and assignments as required. This individual has the responsibility and authority to carry out assigned tasks This individual will be involved with the FOd prevention committee and may be asked to take on the role of FOd focal as necessary. The FOd focal responsibilities are outlined in section 4.4 of KMM-044 FD Prevention Plan (current Rev). If you are chosen for the role of KMM FOd focal, you will also be working under HRDJ As well as all duties outlined in this job description. EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES This position requires a clear understanding of Killdeer Mountain Manufacturing's Quality Management System and procedures The position requires the employee to have proficient computer skills as well as knowledge of Microsoft Word, Microsoft Dynamics, Microsoft Excel and Outlook. A working knowledge of required software that is used for specific tasks required. This positionrequires the employee to demonstrate appropriate skill in communication with customers, suppliers, and fellow employees. If applicable this person will be expected to acquire an IPC-A-610 Certified IPC Specialist certificate within six months of starting the position. The employee shall demonstrate the ability to be detail oriented, have a strong attention to detail, and have the ability to handle stressful situations. Good attendance and the ability to work flexible hours and/or overtime are required. EQUIPMENT AND MACHINERY USED The position may require use of digital caliper and pin gauges. This position requires the daily use of a computer and computer related software. The employee must be able to accurately and proficiently enter and retrieve data as needed for the job tasks. Standard office equipment such as copiers, calculators etc will be used, etc. PHYSICAL REQUIREMENTS The employee must be able to be able to move freely around the facility to perform the duties of this position Daily activities may include extended periods of sitting Entering data into the computer system using standard keyboard The ability to lift up to 50 lbs. Pre-employment drug screen required. Job Posted by ApplicantPro

Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Job Description Job Description Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance. Threat Tec has an immediate opening for an LREC Information Management Specialist to join our growing team supporting the United States Special Operations Command (USSOCOM) Special Operations Force Language Office (SOFLO) in Tampa, Florida. This position plays a critical role in the management and oversight of Language, Regional Expertise, and Culture (LREC) programs within the command. The specialist will ensure accuracy and effectiveness of LREC-related databases, training records, and reporting to align language and cultural readiness with operational requirements. Primary Duties and Responsibilities The Contractor shall provide support for the databases and support shall consist of, but is not limited to, the following general responsibilities: Database Management: Implement, maintain, enhance, and program foreign language databases, spreadsheets, and presentations. Ensure data integrity, security, and optimal performance. Technical Leadership: Provide expert guidance and assistance to Program Managers, Data Analysts, and users on complex projects and resolve critical issues. Program Improvement: Conduct studies and projects to improve database operations and support the USSOCOM LREC Program. Standards Development: Contribute to the development and revision of data management system software standards. Project Coordination: Plan and coordinate all phases of database management system upgrades, including installation, implementation, maintenance, and security. Performance Monitoring: Monitor database usage and proactively address degradation or program-related changes. System Troubleshooting: Serve as a primary troubleshooter, testing systems, identifying and resolving problems, and ensuring continuous operation. Application Support: Provide development support for interfaces between user applications and database management systems. Database Design: Create and modify physical database structures. Data Recovery: Recover and restore databases in the event of failures or errors. Disaster Recovery: Evaluate, develop, and define disaster recovery and contingency plans. Security Management: Coordinate and develop security strategies for database management systems. Customer Support: Provide support to subordinate organizations regarding Foreign Language Proficiency Bonus payments, testing, and unit LREC Programs. Reporting & Briefings: Assist SOF LREC Office personnel in the preparation of reports, charts, graphs, and briefings. Required Qualifications Attention to Detail: Demonstrated thoroughness and conscientiousness in work performance. Customer Service: Proven ability to assess customer needs, provide assistance, and deliver quality products and services. Oral Communication: Excellent communication skills, including the ability to deliver clear and convincing presentations and actively listen to others. Problem Solving: Strong analytical and problem-solving skills, with the ability to identify issues, evaluate alternatives, and make sound recommendations. Specialized Experience a. Required: Possess quality-level experience demonstrating knowledge, skills, and abilities in database management concepts, operations, design principles, and methodologies. b. Knowledge: A comprehensive understanding of information analytics, data policies, standards, and logical database design. c. Experience: Demonstrated experience creating presentations and delivering briefings to senior leadership. d. Preferred: Master of Science Degree in Information Technology Management (MSITM) or 75% or more completion of an MSITM program and 3 or more years of experience in a comparable position. Equivalent Experience Creditable experience may be gained through previous military service, private sector employment, or experience in other government agencies. Disclaimer: This job description is intended to convey information essential to understanding the scope of the job and is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities associated with the position. Travel Minimal; occasional travel may be required Location: Tampa, Florida Actual compensation will be determined based on job-related factors including experience, education, certifications, security clearance requirements, internal equity, and customer or contract requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law. If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting or calling . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at Lantern's data organization is moving from a centralized model - where the platform team owns most pipeline delivery - toward one where domain teams (Data Engineering, Data Ops, Analytics Engineering) build and own their own data products, and the platform team's job is to make that possible. This role is core to that shift: building and administering the self-serve infrastructure, governance automation, and access controls that domain teams build on top of, rather than building domain pipelines directly. This is a hands-on administration and enablement role. Domain teams own their data products; the data architecture committee owns the standards. This role administers the Databricks platform and the Lakebase (managed Postgres) estate, holds the elevated privileges that go with that, and enforces our standards through platform controls, automation, and review - across Azure infrastructure and IAM, CI/CD, observability, and the governance layer of access control, audit, and lineage. It is also the platform's front door for domain teams, from project kickoffs through day-to-day unblocking, and works in close partnership with the Cloud Platform, Azure SQL DBA, and Security teams on the shared foundations underneath. Location: Hybrid - at least 3 days/week in our Dallas, TX offices Responsibilities: Platform Administration: Administer the Azure Databricks and Unity Catalog platform against the architecture standards set by the data architecture committee - workspace and metastore configuration, catalog and schema structure, cluster policies, and compute cost management, including spend-by-team visibility and chargeback reporting. Feed back to the standards owners where a standard is blocking teams or no longer fits how the platform is being used. Self-Serve Enablement: Build the self-serve infrastructure layer - provisioning workflows, templates, and access patterns that let domain teams stand up and manage their own data products without depending on the platform team for every change. Postgres Database Administration (Lakebase): Act as the DBA for the platform's Postgres estate - provisioning and decommissioning of Lakebase instances, user and role management, connection configuration, query and index performance tuning, version upgrades, backup and point-in-time recovery, and database incident response. Maintain the sync patterns between Lakebase and the lakehouse. Infrastructure-as-Code: Build and maintain Infrastructure-as-Code for the platform using Terraform against Azure - resource groups, networking and private endpoints, Entra ID app registrations, service principals, and Key Vault - so platform changes are reviewable, repeatable, and auditable. Access & Governance Model: Implement and enforce the platform's approved access model across the lakehouse and the Postgres layer - Unity Catalog grants, OBO (on-behalf-of) authentication patterns, ABAC, row-level security, data masking, and role-based access across engineering, ops, and analytics personas. Audit & Lineage: Build the audit and lineage layer that makes decentralized ownership auditable - audit logging, lineage capture, sensitivity classification tagging, and the custom event-sourced audit layer needed where Databricks cannot natively capture app-layer events, including incident response when this layer breaks. Observability: Operate platform observability across Databricks, Lakebase, and supporting Azure services (Datadog integration, metrics and log export, alerting, SLOs) so domain teams get reliability guarantees without building their own monitoring. Reliability & Disaster Recovery: Execute the infrastructure lifecycle - provisioning, decommissioning, backup and restore validation, and disaster recovery testing for platform and database workloads. Support Coverage: There is no overnight on-call rotation for this role. Occasional availability outside core hours is expected to support scheduled deployments and major incidents. CI/CD: Support CI/CD for data workloads across domain teams - deployment pipelines for notebooks, jobs, DLT pipelines, dbt projects, Databricks Asset Bundles (DABs), and Lakebase schema migrations. GitHub Integration: Maintain the integration between the platform and GitHub / GitHub Actions - repo structure, branch policies, and CI/CD workflows that domain teams build their pipelines on top of. Cloud Platform Collaboration: Work with the Cloud Platform team on the shared Azure foundation - networking, Entra ID, Key Vault, policy, and cloud cost - with a clear boundary for where platform responsibility ends, and triage and hand off Azure infrastructure issues accordingly. Azure SQL DBA Collaboration: Coordinate with the Azure SQL DBA team, who own the Azure SQL estate independently - integration points between the two estates, shared practice on backup, HA/DR, and PHI handling, and input on workload placement. Cross-Team Liaison: Maintain a recurring liaison relationship with Security, InfoSec, and Core Apps on cross-team platform dependencies as they surface, and ensure platform capabilities meet HIPAA, SOC 2, and other regulatory requirements. Project Engagement: Engage early in new domain-team project kickoffs to advise on platform capabilities, access patterns, and the standards a design must meet, before teams build around constraints they did not know existed. Unblocking: Serve as the escalation point for domain engineers stuck on cluster policies, permissions boundaries, database performance, or broken CI steps. Reporting & Roadmap: Produce platform KPI reporting (usage, uptime, deployment velocity, spend) and contribute to the platform-as-product roadmap and backlog. Documentation: Capture reusable patterns from kickoffs, incidents, and liaison work in a shared knowledge base so domain teams do not have to rediscover solutions. Requirements: A minimum of 4 years in a platform or infrastructure engineering role supporting a data or analytics organization. Deep hands-on experience with Databricks (workspace administration, Unity Catalog, Delta Lake) and Azure (Entra ID, networking, Key Vault, Infrastructure-as-Code via Terraform or Bicep). Hands-on PostgreSQL administration experience, as this role is the DBA of record for the platform's Postgres estate - user and role management, connection configuration, query and index performance tuning, backup and restore, point-in-time recovery, and HA/DR. Real experience with identity and access architecture - service principals vs. user-authorization (OBO) patterns, and the tradeoffs between them. Practical experience building and maintaining CI/CD pipelines with GitHub Actions and/or Azure DevOps. Proficiency with Python or another scripting language for platform automation and tooling. Experience using AI tools (e.g., GitHub Copilot, ChatGPT, Claude) to accelerate engineering work. Comfort owning the infrastructure lifecycle: provisioning, decommissioning, and disaster recovery. Experience working in a regulated environment, ideally healthcare, with HIPAA and/or SOC 2 requirements. Comfort operating with elevated privileges in a regulated, PHI-bearing environment, and the judgment to escalate rather than grant exceptions unilaterally. Ability to hold a standard without owning it - enforcing architecture and security standards set elsewhere in the organization through influence and automation rather than authority. Strong problem-solving and troubleshooting ability, including under incident conditions. Excellent communication and collaboration skills, and the ability to work effectively with cross-functional engineering teams. Strong Candidates Will: Have exposure to data mesh or domain-oriented data architecture, and the instinct that platform teams exist to make other teams self-sufficient rather than being the bottleneck. Have hands-on experience with Databricks Lakebase or another cloud-native Postgres service (Azure Database for PostgreSQL, Neon, Aurora), and with Postgres tooling such as psql, pgAdmin, and migration frameworks. Have enough familiarity with Azure SQL Database to coordinate effectively with the DBA team on integration points and workload placement, and experience integrating OLTP systems with a lakehouse. Have healthcare data environment experience (HIPAA-driven access controls, PHI segregation), and demonstrate the ability to learn new business models and technologies. Have experience with observability tooling such as Datadog or OpenTelemetry-based pipelines. Have experience with Databricks Asset Bundles, DLT, or dbt in a multi-team deployment model click apply for full job details

Role - Senior HRIS Integration Specialist Location -Hercules, CA onsite Job type- W2 Contract Exp-8+Years Job description Below 8+ years of HRIS experience, including 5+ years of hands-on SAP SuccessFactors Employee Central integration Key Responsibilities Integration Design & Documentation: Develop and maintain technical specifications, source-to-target mappings, transformation rules, value mappings, and data-flow diagrams for SuccessFactors inbound and outbound integrations. SuccessFactors API Expertise: Design, optimize, and troubleshoot OData and CompoundEmployee API queries, including filters, delta logic, effective dating, and complex employee data scenarios. Integration Center Management: Build, configure, and support Integration Center jobs using CSV, EDI, OData, and SOAP formats, including scheduling, SFTP connectivity, PGP encryption, and monitoring. Payroll Integration Ownership: Maintain and validate SuccessFactors integrations with ADP Celergo and ADP GlobalView, ensuring accurate employee data replication, mapping consistency, and timely resolution of replication errors. Middleware Collaboration: Partner with SAP Integration Suite (CPI) and Informatica IICS teams to troubleshoot interface failures, trace messages, validate payloads, and resolve mapping and data-quality issues. Testing & Quality Assurance: Plan and execute unit, system integration, regression, and end-to-end testing for hires, rehires, transfers, global assignments, concurrent employment, terminations, and retroactive changes. Production Support & Governance: Investigate integration incidents, identify root causes, implement corrective actions, maintain integration documentation, and provide formal HRIS sign-off with supporting test evidence. Workday Transition Support: Assess existing integrations, document business and technical requirements, support mapping redesign, evaluate integration options, and participate in parallel testing, migration, and cutover activities. Stakeholder Management: Coordinate with HR, Payroll, IT, middleware developers, and vendor partners to resolve dependencies, manage changes, and ensure integrations meet business and compliance requirements. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience. 8+ years of HRIS experience, including at least 5 years of hands-on SAP SuccessFactors Employee Central integration experience. Strong understanding of the SuccessFactors data model, including Person and Employment objects, Job Information, Compensation, MDF objects, foundation objects, picklists, and effective dating. Expert-level proficiency in SuccessFactors OData and CompoundEmployee APIs, including query development, delta extraction, filtering, and troubleshooting. At least 5 years of experience developing and supporting SuccessFactors Integration Center jobs. Working knowledge of SAP Integration Suite (CPI) and Informatica IICS, including the ability to trace integration flows, analyze messages, and collaborate with middleware developers on issue resolution. Hands-on experience with ADP Celergo and ADP GlobalView payroll integrations. Proficiency in XML, JSON, CSV, and fixed-width data formats, along with SFTP connectivity and PGP encryption. Experience in integration testing, defect management, root-cause analysis, and production support. Strong analytical, documentation, and communication skills, with the ability to work effectively across HR, Payroll, IT, and external vendor teams. Experience working in Agile delivery environments. Preferred Qualifications Current SAP SuccessFactors Employee Central certification. Exposure to Workday integrations, including EIB, Core Connectors, Workday Studio, or PECI. Experience supporting HRIS platform migrations, including integration inventory assessment, interface redesign, data mapping, parallel testing, and cutover. Familiarity with JIRA ITSM for incident, problem, and change management. Experience working in a complex, global enterprise HRIS environment with multiple payroll providers and external vendor interfaces. Key Success Factors Reliable and accurate employee data exchange across HR, payroll, and downstream enterprise systems. Proactive identification and resolution of integration failures, data discrepancies, and recurring production issues. High-quality technical documentation, comprehensive test coverage, and traceable HRIS sign-off. Effective collaboration with middleware teams, payroll vendors, and business stakeholders. Strong contribution to Workday transition through integration readiness, redesign, and cutover support.

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Messaging Specialist - Senior for a Full-Time position. Job Summary: The Messaging Specialist - Senior provides enterprise messaging administration and support for DOI/IA and BIE email and associated collaboration services. The current environment is based on Microsoft 365 Exchange Online (GCC) and includes email, calendaring, cloud-based email archiving/journaling, collaboration capabilities, and mobile-device support. The position provides advanced messaging troubleshooting, operational monitoring, account administration, mobility support, documentation, and technical guidance while helping maintain reliable access to enterprise email services. Key Responsibilities Provide system administration and operational support for current and future DOI/IA and BIE enterprise email and associated messaging services. Support Microsoft 365 Exchange Online GCC, including email, calendaring, message tracking, accounts, mail flow, and related services. Create and remove mailbox accounts in accordance with DOI/IA procedures and security policies. Monitor mailbox storage utilization and prepare recurring storage reports for OIT. Monitor the DOI/IA messaging environment for failures involving mail flow, calendaring, scheduling, message tracking, and other messaging services. Use tools such as Exchange Admin Center to monitor and troubleshoot messaging operations. Resolve escalated Tier I and Tier II email problems and ensure unresolved issues are appropriately escalated to higher support tiers. Monitor the DOI/IA ticketing environment, maintain accurate incident records, and support timely resolution of messaging issues. Recommend improvements to messaging architecture, upgrades, migrations, and operating procedures. Contribute technical analysis, cost-benefit information, and project-planning input for enterprise messaging enhancements. Support approved mobile-device management solutions, including device registration, accounts, email, applications, documents, smartphones, and tablets. Support government-furnished iPhone, iPad, Android phone, and Android tablet messaging requirements. Develop and maintain user guidance and "How-to" documentation covering email, calendaring, reminders, notes, tasks, and other messaging functions. Support enterprise email upgrades and migrations by documenting maintenance, conversion, implementation, setup, and operating procedures. Provide support for FOIA, Inspector General, litigation, and other approved records-search activities involving the enterprise email records environment. Support existing rapid-notification capabilities and future internal SMTP relay infrastructure for email-capable systems and devices. Monitor messaging-related antivirus services for virus activity, mail backlog, pattern-file issues, and other operational problems. Participate in technical meetings regarding changes to the OIT environment and provide messaging subject matter expertise. Prepare weekly status reporting covering completed work, outstanding deliverables, risks, recommendations, and opportunities to improve messaging performance. Develop and maintain messaging SOPs, process flows, operational procedures, and technical documentation. Provide senior technical guidance to support staff and coordinate complex incidents with OIT, security, application, network, and service-center personnel. Required Qualifications Significant enterprise messaging or Microsoft Exchange administration experience. Strong experience with Microsoft 365 / Exchange Online administration and troubleshooting. Experience administering user mailboxes, mail flow, calendar services, account provisioning, and message tracking. Experience troubleshooting complex messaging incidents in a large enterprise environment. Working knowledge of enterprise mobile-device and email configuration. Experience using ticketing/service-management processes for incident escalation and resolution. Ability to create technical procedures, SOPs, process flows, user guidance, and operational reports. Strong customer-service and communications skills, including the ability to explain technical issues to both technical and nontechnical users. Ability to provide senior-level technical guidance and work independently on complex messaging issues. Preferred Qualifications Experience with Microsoft 365 Government Community Cloud (GCC) environments. Experience with Exchange Admin Center and Microsoft 365 administrative tools. Microsoft 365 or Exchange-related certification. Experience supporting federal enterprise email environments. Experience with enterprise records discovery, FOIA, litigation-support, or email archiving systems. Familiarity with SMTP relay infrastructure and application-generated email systems. Experience with enterprise mobile-device management solutions. DOI, BIA, or BIE environment experience Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning