Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/14/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Required Skills: 7+ years of experience in information security, data security, technology risk, audit readiness, or compliance. Demonstrated experience independently leading end-to-end technology or information security audit readiness and execution. Hands-on experience preparing audit evidence, facilitating control walkthroughs, coordinating with control owners, and managing auditor requests. Familiarity with regulatory examinations, internal audits, external audits, and risk/control assessments. Proven ability to proactively identify audit readiness gaps, validate evidence quality, and drive timely resolution of issues. Strong program management, documentation, communication, and stakeholder management skills. Ability to translate technical data security controls into clear audit evidence and executive-level reporting. Ability to work independently, manage competing priorities, and drive cross-functional deliverables. Prior experience supporting audits within large financial institutions, banking, payments, or highly regulated organizations. Strong understanding of data security controls, including data classification, encryption, data loss prevention (DLP), certificate management, and cryptographic key management. Experience using GRC platforms such as Archer or ServiceNow GRC. Certifications such as CISA, CISSP, CRISC, or CISM is a plus.
11/14/2026
Full time
Job Description Required Skills: 7+ years of experience in information security, data security, technology risk, audit readiness, or compliance. Demonstrated experience independently leading end-to-end technology or information security audit readiness and execution. Hands-on experience preparing audit evidence, facilitating control walkthroughs, coordinating with control owners, and managing auditor requests. Familiarity with regulatory examinations, internal audits, external audits, and risk/control assessments. Proven ability to proactively identify audit readiness gaps, validate evidence quality, and drive timely resolution of issues. Strong program management, documentation, communication, and stakeholder management skills. Ability to translate technical data security controls into clear audit evidence and executive-level reporting. Ability to work independently, manage competing priorities, and drive cross-functional deliverables. Prior experience supporting audits within large financial institutions, banking, payments, or highly regulated organizations. Strong understanding of data security controls, including data classification, encryption, data loss prevention (DLP), certificate management, and cryptographic key management. Experience using GRC platforms such as Archer or ServiceNow GRC. Certifications such as CISA, CISSP, CRISC, or CISM is a plus.
Yoh, A Day & Zimmermann Company
New York, New York
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
11/14/2026
Full time
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
Pay Range: $65.00hr - $70.00hr Job Overview: The candidate will serve as a Technical Project Manager with primary expertise in Project Management, Order to Cash (O2C), Stakeholder Management, and SAP S/4HANA. Technical Project Manager Position Summary: We are seeking an experienced SAP S/4HANA Order-to-Cash (O2C) Technical Project Manager to lead enterprise-scale SAP transformation programs focused on sales, customer management, logistics execution, billing, and revenue realization processes. The candidate will have extensive expertise in SAP S/4HANA implementations, program management, system integrations, global deployments, and stakeholder engagement, with a strong focus on O2C process transformation. An SAP Certified Project Manager with SAP Activate methodology expertise is preferred, along with PMP, PRINCE2, Scrum Master, or equivalent project management certifications. The position requires 15+ years of project and program management experience delivering large-scale ERP and digital transformation initiatives, including 15+ years of SAP Project management experience with SAP S/4HANA implementations. Key Responsibilities: Lead end-to-end SAP S/4HANA O2C implementation, migration, upgrade, and transformation programs. Develop project plans, schedules, resource strategies, budgets, and governance frameworks. Manage Greenfield, Brownfield, and hybrid SAP transformation initiatives across global organizations. Drive SAP Activate methodology from Discover through Run phases, including Fit-to-Standard workshops and solution validation. Oversee technical architecture, integrations, data migration, and application deployment activities. Coordinate delivery across SAP SD, MM, FICO, SCM, CRM, and third-party applications. Ensure seamless integration between SAP and platforms such as Salesforce, ServiceNow, EDI solutions, logistics providers, and customer systems. Review technical designs, interface strategies, and migration plans. Manage risks, issues, dependencies, and change requests across all workstreams. Deliver executive dashboards and status reports to leadership teams. Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and business validation activities. Lead cutover planning, go-live readiness assessments, deployment execution, and hypercare support. Act as the primary liaison for business leaders, IT stakeholders, and implementation partners. Manage multi-vendor and geographically distributed delivery teams. Provide status communication and presentations to executive governance forums. Drive decision-making and alignment across business and technology organizations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $65.00hr - $70.00hr Job Overview: The candidate will serve as a Technical Project Manager with primary expertise in Project Management, Order to Cash (O2C), Stakeholder Management, and SAP S/4HANA. Technical Project Manager Position Summary: We are seeking an experienced SAP S/4HANA Order-to-Cash (O2C) Technical Project Manager to lead enterprise-scale SAP transformation programs focused on sales, customer management, logistics execution, billing, and revenue realization processes. The candidate will have extensive expertise in SAP S/4HANA implementations, program management, system integrations, global deployments, and stakeholder engagement, with a strong focus on O2C process transformation. An SAP Certified Project Manager with SAP Activate methodology expertise is preferred, along with PMP, PRINCE2, Scrum Master, or equivalent project management certifications. The position requires 15+ years of project and program management experience delivering large-scale ERP and digital transformation initiatives, including 15+ years of SAP Project management experience with SAP S/4HANA implementations. Key Responsibilities: Lead end-to-end SAP S/4HANA O2C implementation, migration, upgrade, and transformation programs. Develop project plans, schedules, resource strategies, budgets, and governance frameworks. Manage Greenfield, Brownfield, and hybrid SAP transformation initiatives across global organizations. Drive SAP Activate methodology from Discover through Run phases, including Fit-to-Standard workshops and solution validation. Oversee technical architecture, integrations, data migration, and application deployment activities. Coordinate delivery across SAP SD, MM, FICO, SCM, CRM, and third-party applications. Ensure seamless integration between SAP and platforms such as Salesforce, ServiceNow, EDI solutions, logistics providers, and customer systems. Review technical designs, interface strategies, and migration plans. Manage risks, issues, dependencies, and change requests across all workstreams. Deliver executive dashboards and status reports to leadership teams. Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and business validation activities. Lead cutover planning, go-live readiness assessments, deployment execution, and hypercare support. Act as the primary liaison for business leaders, IT stakeholders, and implementation partners. Manage multi-vendor and geographically distributed delivery teams. Provide status communication and presentations to executive governance forums. Drive decision-making and alignment across business and technology organizations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Infosys Public Services is seeking a Senior Business Analyst - Software Change Management to join our team in Merrifield, VA. Position Description (scope Of Work Or Brief Narrative) List of tasks to be performed: The Business Analyst are intended to be specializing in software change management. The resources will primarily support the management and coordination of software changes. Their responsibilities will include: Gathering, documenting, and validating business requirements Coordinating discussions between business stakeholders and technical teams Documenting requested software changes Supporting change intake, prioritization, and tracking Performing business and operational impact analysis Identifying affected applications, processes, interfaces, users, and stakeholders Coordinating requirements reviews and approvals Supporting traceability from requirements through testing and implementation Developing business process documentation, use cases, and acceptance criteria Supporting user acceptance testing and defect clarification Coordinating stakeholder communications and status updates Tracking decisions, assumptions, risks, actions, and dependencies Supporting change-management and implementation activities Ensuring that business needs and approved changes are clearly communicated to technical teams Provides technical guidance in defining system and enterprise-level requirements and designing Delivery & Retail Technologies (DRT). Facilitates the collection of technical requirements from system owners to ensure successful integration across platforms. Develop technology designs as required and provide ongoing technical support throughout the development, including leading technical review sessions, overseeing testing and certification activities, and supporting deployment. Provides technical guidance in defining system and enterprise-level requirements and designing Delivery & Retail Technologies (DRT). Facilitates the collection of technical requirements from system owners to ensure successful integration across platforms. Develop technology designs as required and provide ongoing technical support throughout the development, including leading technical review sessions, overseeing testing and certification activities, and supporting deployment. Develops enterprise-level technology and process architectures for Deliver and Retail domains, applying industry best practices to reduce client total cost of ownership. Provides independent business and technical analysis of task orders - including software development tasks - issued to other suppliers. Develops level-of-effort (LOE) and rough order of magnitude (ROM) estimates to validate supplier proposals and ensure appropriate schedules, resources, and costs are proposed. Required Qualifications At least four years of experience in business analysis, business systems analysis, software change management, requirements management, or a related field Point of sale (POS) retail experience or software change experience with a POS. Experience gathering, documenting, and validating business and functional requirements Experience coordinating software changes across business and technical teams Experience performing business, operational, and cross-system impact analysis Experience developing process documentation, use cases, acceptance criteria, and traceability materials Experience supporting testing, user acceptance, implementation, and change-management activities Experience tracking risks, issues, actions, assumptions, decisions, and dependencies Strong written, verbal, facilitation, organization, and stakeholder-management skills Experience with Microsoft Word, Excel, PowerPoint, Teams, Outlook, and comparable collaboration tools Experience with Jira, ServiceNow, or another requirements, change, or issue-tracking platform is preferred Educational Requirements A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred. The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements. The estimated annual compensation range for this role will be as follows: In CA/ WA/NY/CO/MD/IL/MN/NJ/VT/MA: $73,000 to $102,200 In Washington, DC: $66,100 to $100,200 Additional Required Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
11/14/2026
Full time
Job Description Infosys Public Services is seeking a Senior Business Analyst - Software Change Management to join our team in Merrifield, VA. Position Description (scope Of Work Or Brief Narrative) List of tasks to be performed: The Business Analyst are intended to be specializing in software change management. The resources will primarily support the management and coordination of software changes. Their responsibilities will include: Gathering, documenting, and validating business requirements Coordinating discussions between business stakeholders and technical teams Documenting requested software changes Supporting change intake, prioritization, and tracking Performing business and operational impact analysis Identifying affected applications, processes, interfaces, users, and stakeholders Coordinating requirements reviews and approvals Supporting traceability from requirements through testing and implementation Developing business process documentation, use cases, and acceptance criteria Supporting user acceptance testing and defect clarification Coordinating stakeholder communications and status updates Tracking decisions, assumptions, risks, actions, and dependencies Supporting change-management and implementation activities Ensuring that business needs and approved changes are clearly communicated to technical teams Provides technical guidance in defining system and enterprise-level requirements and designing Delivery & Retail Technologies (DRT). Facilitates the collection of technical requirements from system owners to ensure successful integration across platforms. Develop technology designs as required and provide ongoing technical support throughout the development, including leading technical review sessions, overseeing testing and certification activities, and supporting deployment. Provides technical guidance in defining system and enterprise-level requirements and designing Delivery & Retail Technologies (DRT). Facilitates the collection of technical requirements from system owners to ensure successful integration across platforms. Develop technology designs as required and provide ongoing technical support throughout the development, including leading technical review sessions, overseeing testing and certification activities, and supporting deployment. Develops enterprise-level technology and process architectures for Deliver and Retail domains, applying industry best practices to reduce client total cost of ownership. Provides independent business and technical analysis of task orders - including software development tasks - issued to other suppliers. Develops level-of-effort (LOE) and rough order of magnitude (ROM) estimates to validate supplier proposals and ensure appropriate schedules, resources, and costs are proposed. Required Qualifications At least four years of experience in business analysis, business systems analysis, software change management, requirements management, or a related field Point of sale (POS) retail experience or software change experience with a POS. Experience gathering, documenting, and validating business and functional requirements Experience coordinating software changes across business and technical teams Experience performing business, operational, and cross-system impact analysis Experience developing process documentation, use cases, acceptance criteria, and traceability materials Experience supporting testing, user acceptance, implementation, and change-management activities Experience tracking risks, issues, actions, assumptions, decisions, and dependencies Strong written, verbal, facilitation, organization, and stakeholder-management skills Experience with Microsoft Word, Excel, PowerPoint, Teams, Outlook, and comparable collaboration tools Experience with Jira, ServiceNow, or another requirements, change, or issue-tracking platform is preferred Educational Requirements A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred. The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements. The estimated annual compensation range for this role will be as follows: In CA/ WA/NY/CO/MD/IL/MN/NJ/VT/MA: $73,000 to $102,200 In Washington, DC: $66,100 to $100,200 Additional Required Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Job Description Role Summary: Lead the execution and optimization of enterprise Application Security testing services, including SAST, SCA, Secrets Detection, and DAST. Drive secure SDLC adoption through CI/CD integration, vulnerability validation, infrastructure vulnerability management, risk-based remediation tracking, SBOM management, and security metrics reporting. Checkmarx tool experience is Mandatory Key Responsibilities Perform continuous and incremental application security testing using SAST, SCA, Secrets Detection, and DAST tools. Proficient in Checkmarx - architect level (Mandatory) Validate findings, eliminate false positives, and support vulnerability remediation activities. Integrate security scanning into CI/CD pipelines and enforce secure development gates. Manage SBOM generation, open-source dependency risks, CVE tracking, and vulnerability exposure reporting. Track remediation SLAs, TTD/TTR metrics, and application security KPIs. Partner with development, DevSecOps, and platform engineering teams to drive remediation and continuous security improvements. Support security assessments, tool optimization, reporting, and developer enablement initiatives. Review the report before publishing and lead the report readout meetings with the stakeholders Provide guidance and Technical governance to the team members Experience 10+ years of experience in Application Security, Secure SDLC, or DevSecOps. Hands-on experience operating enterprise AppSec scanning platforms and vulnerability management processes. Experience integrating security testing into CI/CD pipelines and cloud-native environments. Strong understanding of OWASP Top 10, secure coding practices, and software supply chain security. Technical Skills & Tool Experience SAST: Checkmarx. SCA & SBOM: Checkmarx DAST & API Security: Checkmarx Secrets Detection: GitGuardian/ GitHub Secret Scanning. DevSecOps: Azure DevOps/ GitHub Actions/ Jenkins/ GitLab CI/CD. Container & Cloud Security: Prisma Cloud/ Wiz/ Aqua/ Microsoft Defender for Cloud. Reporting & ITSM: ServiceNow/ Power BI/ Grafana Preferred Certifications CEH/Security+/Certified DevSecOps Professional/AWS/Azure Security Specialty
11/14/2026
Full time
Job Description Role Summary: Lead the execution and optimization of enterprise Application Security testing services, including SAST, SCA, Secrets Detection, and DAST. Drive secure SDLC adoption through CI/CD integration, vulnerability validation, infrastructure vulnerability management, risk-based remediation tracking, SBOM management, and security metrics reporting. Checkmarx tool experience is Mandatory Key Responsibilities Perform continuous and incremental application security testing using SAST, SCA, Secrets Detection, and DAST tools. Proficient in Checkmarx - architect level (Mandatory) Validate findings, eliminate false positives, and support vulnerability remediation activities. Integrate security scanning into CI/CD pipelines and enforce secure development gates. Manage SBOM generation, open-source dependency risks, CVE tracking, and vulnerability exposure reporting. Track remediation SLAs, TTD/TTR metrics, and application security KPIs. Partner with development, DevSecOps, and platform engineering teams to drive remediation and continuous security improvements. Support security assessments, tool optimization, reporting, and developer enablement initiatives. Review the report before publishing and lead the report readout meetings with the stakeholders Provide guidance and Technical governance to the team members Experience 10+ years of experience in Application Security, Secure SDLC, or DevSecOps. Hands-on experience operating enterprise AppSec scanning platforms and vulnerability management processes. Experience integrating security testing into CI/CD pipelines and cloud-native environments. Strong understanding of OWASP Top 10, secure coding practices, and software supply chain security. Technical Skills & Tool Experience SAST: Checkmarx. SCA & SBOM: Checkmarx DAST & API Security: Checkmarx Secrets Detection: GitGuardian/ GitHub Secret Scanning. DevSecOps: Azure DevOps/ GitHub Actions/ Jenkins/ GitLab CI/CD. Container & Cloud Security: Prisma Cloud/ Wiz/ Aqua/ Microsoft Defender for Cloud. Reporting & ITSM: ServiceNow/ Power BI/ Grafana Preferred Certifications CEH/Security+/Certified DevSecOps Professional/AWS/Azure Security Specialty
This job is with WTW, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description This role is an essential member of Enterprise Architecture and Governance within Global Technology at Willis Towers Watson, reporting directly to the Chief Architect. The role designs and runs the architectural governance program (governance structure, processes, and tools) that aligns WTW's technology services with its business goals, and it leads application and infrastructure portfolio management so WTW has a trusted view of its application and infrastructure landscape. It is a strategic bridge between business leadership, technical implementation teams, and Enterprise Technology. The Enterprise Architect owns the design, implementation, and continuous improvement of WTW's architectural governance program, including architecture review boards, standards, exceptions, and compliance reporting. The role also owns application and infrastructure portfolio management, with governance as a core part of that role, and sets policy and oversight for the portfolio, the inventory, and their supporting frameworks. ServiceNow is the core platform for this work, and the Architect works with the teams that operate it for day-to-day data management. CMDB design and operation sit with WTW's CMDB architect, and the Architect works alongside that role, leading and directing it so CMDB priorities support the portfolio and governance program. The Architect acts as a strategic advisor and program owner, driving governance, compliance, and measurable improvement across IT. The role Governance program design and leadership Establish and run the enterprise architectural governance program, including governance models, review cycles, escalation paths, and compliance mechanisms. Chair architecture review boards, define review criteria, and issue architectural decisions and exceptions with documented rationale. Partner with and provide direction to the CMDB architect, aligning CMDB priorities, data standards, and integrations with the portfolio and governance program. Set program-level roadmaps, operating cadence, and reporting to the Chief Architect and IT leadership. Architecture standards and patterns Develop and maintain enterprise architecture standards, patterns, and reference architectures that guide application design and technology selection. Define how standards are adopted, measured, and retired, and approve exceptions against risk, security, and cost criteria. Application and infrastructure portfolio management Own application and infrastructure portfolio management in ServiceNow (Application Portfolio Management and related modules), including the portfolio structure, lifecycle model, and portfolio reviews with IT leadership. Review applications and infrastructure on a regular cycle for business importance, cost, technology fit, and lifecycle stage, and recommend whether to keep, modernize, merge, or retire each one. Provide governance for the portfolio: decision rights, review cadence, ownership and accountability, and exception handling. Define the data standards and ownership rules for the application and infrastructure inventory in ServiceNow, so every application has accurate metadata, an accountable owner, business criticality, and lifecycle status. Set policy for how inventory data is sourced, reconciled across systems, and attested, and hold the teams that operate the inventory accountable to those policies. Use inventory and portfolio analysis to direct rationalization of redundant, duplicate, or shadow applications and reduction of technical debt. Compliance, audit, and documentation Lead governance, compliance, and audit practices for architecture and inventory data, and ensure corrective actions are tracked to closure. Maintain process and architecture documentation, version control, and audit trails. Tooling and automation Drive adoption and optimization of ServiceNow as the platform for portfolio management and architecture governance, define tooling requirements, and partner with tool owners to automate inventory, governance reporting, and data quality checks. Continuous improvement Identify and implement program improvements based on KPIs, data quality metrics, and operational feedback. Stakeholder engagement Collaborate with application owners, infrastructure, security, ITSM architects and process owners, IT leadership, and governance forums to drive adoption of governance processes. Communicate changes and provide training to impacted teams. Key performance indicators Architectural governance compliance and number of improvement initiatives delivered. Completeness and currency of the application and infrastructure portfolio, including lifecycle status and ownership. Architecture review coverage, turnaround, and adherence to architectural standards. Completeness and accuracy of the application and infrastructure inventory, measured against governance standards. Reduction in technical debt and in duplicate or shadow applications. Qualifications The Qualifications Education Bachelor's degree in IT, Computer Science, or a related field. Experience Minimum 5 years in an Enterprise Architecture position driving strategy and governance, or an equivalent enterprise or solution architecture role. Proven experience leading governance boards or review processes with cross-functional stakeholders. Proven experience building or running governance, compliance, and audit programs at enterprise scale. Recent hands-on experience managing an application and infrastructure portfolio, including lifecycle management, rationalization, ownership, and portfolio governance, preferably using ServiceNow or an equivalent platform. Working knowledge of ITIL and IT service management (ITSM) processes sufficient to partner with ITSM architects and process owners. Preferred certifications and expertise TOGAF (The Open Group Architecture Framework) or an equivalent enterprise architecture certification. ServiceNow certification is a plus. ITIL (Information Technology Infrastructure Library) Managing Professional or Expert certification is a plus. Technical skills Enterprise architecture frameworks (for example, TOGAF). ServiceNow platform knowledge, including portfolio and inventory data models. Governance program design, policy development, and audit practices. Familiarity with automation strategies for governance reporting and data quality. Soft skills Exceptional communication and stakeholder management skills, with the ability to drive awareness, education, and adoption across diverse business units. Strong understanding of WTW technologies, applications, and their uses. Demonstrated ability to define requirements, prioritize needs, and collaborate with business and technology teams to deliver. Experience leading governance processes, shaping implementation, and aligning initiatives with enterprise strategy and stakeholder priorities. Ability to influence without direct authority. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $150,000.00-$225,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off . click apply for full job details
11/14/2026
Full time
This job is with WTW, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description This role is an essential member of Enterprise Architecture and Governance within Global Technology at Willis Towers Watson, reporting directly to the Chief Architect. The role designs and runs the architectural governance program (governance structure, processes, and tools) that aligns WTW's technology services with its business goals, and it leads application and infrastructure portfolio management so WTW has a trusted view of its application and infrastructure landscape. It is a strategic bridge between business leadership, technical implementation teams, and Enterprise Technology. The Enterprise Architect owns the design, implementation, and continuous improvement of WTW's architectural governance program, including architecture review boards, standards, exceptions, and compliance reporting. The role also owns application and infrastructure portfolio management, with governance as a core part of that role, and sets policy and oversight for the portfolio, the inventory, and their supporting frameworks. ServiceNow is the core platform for this work, and the Architect works with the teams that operate it for day-to-day data management. CMDB design and operation sit with WTW's CMDB architect, and the Architect works alongside that role, leading and directing it so CMDB priorities support the portfolio and governance program. The Architect acts as a strategic advisor and program owner, driving governance, compliance, and measurable improvement across IT. The role Governance program design and leadership Establish and run the enterprise architectural governance program, including governance models, review cycles, escalation paths, and compliance mechanisms. Chair architecture review boards, define review criteria, and issue architectural decisions and exceptions with documented rationale. Partner with and provide direction to the CMDB architect, aligning CMDB priorities, data standards, and integrations with the portfolio and governance program. Set program-level roadmaps, operating cadence, and reporting to the Chief Architect and IT leadership. Architecture standards and patterns Develop and maintain enterprise architecture standards, patterns, and reference architectures that guide application design and technology selection. Define how standards are adopted, measured, and retired, and approve exceptions against risk, security, and cost criteria. Application and infrastructure portfolio management Own application and infrastructure portfolio management in ServiceNow (Application Portfolio Management and related modules), including the portfolio structure, lifecycle model, and portfolio reviews with IT leadership. Review applications and infrastructure on a regular cycle for business importance, cost, technology fit, and lifecycle stage, and recommend whether to keep, modernize, merge, or retire each one. Provide governance for the portfolio: decision rights, review cadence, ownership and accountability, and exception handling. Define the data standards and ownership rules for the application and infrastructure inventory in ServiceNow, so every application has accurate metadata, an accountable owner, business criticality, and lifecycle status. Set policy for how inventory data is sourced, reconciled across systems, and attested, and hold the teams that operate the inventory accountable to those policies. Use inventory and portfolio analysis to direct rationalization of redundant, duplicate, or shadow applications and reduction of technical debt. Compliance, audit, and documentation Lead governance, compliance, and audit practices for architecture and inventory data, and ensure corrective actions are tracked to closure. Maintain process and architecture documentation, version control, and audit trails. Tooling and automation Drive adoption and optimization of ServiceNow as the platform for portfolio management and architecture governance, define tooling requirements, and partner with tool owners to automate inventory, governance reporting, and data quality checks. Continuous improvement Identify and implement program improvements based on KPIs, data quality metrics, and operational feedback. Stakeholder engagement Collaborate with application owners, infrastructure, security, ITSM architects and process owners, IT leadership, and governance forums to drive adoption of governance processes. Communicate changes and provide training to impacted teams. Key performance indicators Architectural governance compliance and number of improvement initiatives delivered. Completeness and currency of the application and infrastructure portfolio, including lifecycle status and ownership. Architecture review coverage, turnaround, and adherence to architectural standards. Completeness and accuracy of the application and infrastructure inventory, measured against governance standards. Reduction in technical debt and in duplicate or shadow applications. Qualifications The Qualifications Education Bachelor's degree in IT, Computer Science, or a related field. Experience Minimum 5 years in an Enterprise Architecture position driving strategy and governance, or an equivalent enterprise or solution architecture role. Proven experience leading governance boards or review processes with cross-functional stakeholders. Proven experience building or running governance, compliance, and audit programs at enterprise scale. Recent hands-on experience managing an application and infrastructure portfolio, including lifecycle management, rationalization, ownership, and portfolio governance, preferably using ServiceNow or an equivalent platform. Working knowledge of ITIL and IT service management (ITSM) processes sufficient to partner with ITSM architects and process owners. Preferred certifications and expertise TOGAF (The Open Group Architecture Framework) or an equivalent enterprise architecture certification. ServiceNow certification is a plus. ITIL (Information Technology Infrastructure Library) Managing Professional or Expert certification is a plus. Technical skills Enterprise architecture frameworks (for example, TOGAF). ServiceNow platform knowledge, including portfolio and inventory data models. Governance program design, policy development, and audit practices. Familiarity with automation strategies for governance reporting and data quality. Soft skills Exceptional communication and stakeholder management skills, with the ability to drive awareness, education, and adoption across diverse business units. Strong understanding of WTW technologies, applications, and their uses. Demonstrated ability to define requirements, prioritize needs, and collaborate with business and technology teams to deliver. Experience leading governance processes, shaping implementation, and aligning initiatives with enterprise strategy and stakeholder priorities. Ability to influence without direct authority. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $150,000.00-$225,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off . click apply for full job details
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Principal Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 10+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Principal Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 10+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. You will solve the challenge of aligning technical development with high-level business value by leading a cross-functional team in a fast-paced, collaborative Agile environment. As a Senior Product Owner, you bridge the gap between long-term roadmaps and day-to-day execution, ensuring that APIs, data systems, and complex network dependencies are prioritized to meet evolving customer needs. Your mission is to drive team velocity and ensure that every delivered feature meets rigorous business and technical standards. What Success Looks Like (Objectives): Influence cross-functional teams to deliver products that align with strategic business requirements and provide measurable operational value Translate the long-term product vision into a prioritized backlog of detailed user stories, technical requirements, and clear acceptance criteria Analyze complex system interdependencies across APIs, data services, and networking infrastructure to ensure cohesive and resilient product development Drive performance and delivery forecasting by leveraging Agile metrics, including velocity, capacity, and iteration retrospectives Coordinate with specialized IT teams, such as Security, Data Architecture, and Compliance, to perform comprehensive impact analysis for all new requirements Execute thorough acceptance testing and coordinate production deployments to ensure that new features meet all functional and security standards Leverage AI-driven productivity tools to streamline the creation of user stories and automate the generation of technical documentation Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Professional proficiency in Agile methodologies, with the ability to facilitate high-stakes iteration planning and grooming sessions Advanced technical acumen in APIs, system dependencies, and relational database management systems such as Snowflake, AWS Redshift, or Oracle Strategic analytical skills for performing technical and functional impact analysis on complex system requirements and security protocols Senior-level facilitation and organizational skills used to manage cross-functional resources and align stakeholders in a distributed environment Technical expertise in troubleshooting complex IT networking and data engineering processes to resolve production support issues AI Innovation mindset, applying emerging AI tools to enhance requirement elicitation, data-driven prioritization, and product personalization Critical Experience leading the full lifecycle of complex IT products within high-pressure environments, from requirement discovery to controlled implementation Additional Qualifications: Expertise in Jira and ServiceNow for backlog management and operational tracking Minimum Requirements: Bachelor's degree in a technical or business discipline (e.g., Information Systems, Computer Science, Engineering, Finance) 3+ years of experience as a Product Owner, Product Manager, Systems Analyst, or an equivalent technical leadership role Demonstrated understanding of and experience using Agile processes and methodologies (Scrum/Lean) Technical understanding in SQL and relational database management Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $118800/YearlyAbout our Department Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/11/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. You will solve the challenge of aligning technical development with high-level business value by leading a cross-functional team in a fast-paced, collaborative Agile environment. As a Senior Product Owner, you bridge the gap between long-term roadmaps and day-to-day execution, ensuring that APIs, data systems, and complex network dependencies are prioritized to meet evolving customer needs. Your mission is to drive team velocity and ensure that every delivered feature meets rigorous business and technical standards. What Success Looks Like (Objectives): Influence cross-functional teams to deliver products that align with strategic business requirements and provide measurable operational value Translate the long-term product vision into a prioritized backlog of detailed user stories, technical requirements, and clear acceptance criteria Analyze complex system interdependencies across APIs, data services, and networking infrastructure to ensure cohesive and resilient product development Drive performance and delivery forecasting by leveraging Agile metrics, including velocity, capacity, and iteration retrospectives Coordinate with specialized IT teams, such as Security, Data Architecture, and Compliance, to perform comprehensive impact analysis for all new requirements Execute thorough acceptance testing and coordinate production deployments to ensure that new features meet all functional and security standards Leverage AI-driven productivity tools to streamline the creation of user stories and automate the generation of technical documentation Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Professional proficiency in Agile methodologies, with the ability to facilitate high-stakes iteration planning and grooming sessions Advanced technical acumen in APIs, system dependencies, and relational database management systems such as Snowflake, AWS Redshift, or Oracle Strategic analytical skills for performing technical and functional impact analysis on complex system requirements and security protocols Senior-level facilitation and organizational skills used to manage cross-functional resources and align stakeholders in a distributed environment Technical expertise in troubleshooting complex IT networking and data engineering processes to resolve production support issues AI Innovation mindset, applying emerging AI tools to enhance requirement elicitation, data-driven prioritization, and product personalization Critical Experience leading the full lifecycle of complex IT products within high-pressure environments, from requirement discovery to controlled implementation Additional Qualifications: Expertise in Jira and ServiceNow for backlog management and operational tracking Minimum Requirements: Bachelor's degree in a technical or business discipline (e.g., Information Systems, Computer Science, Engineering, Finance) 3+ years of experience as a Product Owner, Product Manager, Systems Analyst, or an equivalent technical leadership role Demonstrated understanding of and experience using Agile processes and methodologies (Scrum/Lean) Technical understanding in SQL and relational database management Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $118800/YearlyAbout our Department Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Job Description Job Description What Success Looks Like (Objectives): Collaborate with cross-functional teams to deliver products that align with strategic business requirements and provide operational value Assist in translating the product vision into a prioritized backlog of detailed user stories and clear acceptance criteria Identify and document basic system dependencies across APIs and data services to support cohesive product development Track and report team performance and delivery using Agile metrics, including velocity, capacity, and iteration retrospectives Assist in coordinating with specialized IT teams, such as Security, Data Architecture, and Compliance, to perform impact analysis for new requirements Support the execution of acceptance testing and help coordinate production deployments to ensure new features meet functional standards Utilize AI-driven productivity tools to streamline the creation of user stories and assist in generating technical documentation Core Skills, Competencies, and Key Experiences (What you'll bring) Foundational understanding of Agile methodologies, with the ability to participate in iteration planning and grooming sessions Basic technical understanding of APIs, system dependencies, and relational database management concepts Developing analytical skills for performing basic technical and functional impact analysis on system requirements Good communication and organizational skills used to support cross-functional resources and work with stakeholders in a distributed environment Aptitude for learning and troubleshooting basic IT networking and data processes Interest in an AI Innovation mindset, learning to apply emerging AI tools to enhance requirement elicitation and product documentation Exposure to or participation in the lifecycle of IT products or software development processes Additional Qualifications: Basic familiarity with Jira and ServiceNow for backlog tracking and operations Candidates must be willing to participate in at least one in-person interview. Minimum Requirements: Minimum Education: Bachelor's degree in a technical or business discipline (e.g., Information Systems, Computer Science, Engineering, Finance) Minimum Experience: 2+ years of experience as an Associate Product Owner, Business Analyst, Systems Analyst, or an equivalent technical support/coordination role Required Technical Skills: Foundational understanding of Agile processes and methodologies (Scrum/Lean) Basic familiarity with SQL and relational database concepts Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $72400 - $118900/YearlyAbout our Department Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/11/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): Collaborate with cross-functional teams to deliver products that align with strategic business requirements and provide operational value Assist in translating the product vision into a prioritized backlog of detailed user stories and clear acceptance criteria Identify and document basic system dependencies across APIs and data services to support cohesive product development Track and report team performance and delivery using Agile metrics, including velocity, capacity, and iteration retrospectives Assist in coordinating with specialized IT teams, such as Security, Data Architecture, and Compliance, to perform impact analysis for new requirements Support the execution of acceptance testing and help coordinate production deployments to ensure new features meet functional standards Utilize AI-driven productivity tools to streamline the creation of user stories and assist in generating technical documentation Core Skills, Competencies, and Key Experiences (What you'll bring) Foundational understanding of Agile methodologies, with the ability to participate in iteration planning and grooming sessions Basic technical understanding of APIs, system dependencies, and relational database management concepts Developing analytical skills for performing basic technical and functional impact analysis on system requirements Good communication and organizational skills used to support cross-functional resources and work with stakeholders in a distributed environment Aptitude for learning and troubleshooting basic IT networking and data processes Interest in an AI Innovation mindset, learning to apply emerging AI tools to enhance requirement elicitation and product documentation Exposure to or participation in the lifecycle of IT products or software development processes Additional Qualifications: Basic familiarity with Jira and ServiceNow for backlog tracking and operations Candidates must be willing to participate in at least one in-person interview. Minimum Requirements: Minimum Education: Bachelor's degree in a technical or business discipline (e.g., Information Systems, Computer Science, Engineering, Finance) Minimum Experience: 2+ years of experience as an Associate Product Owner, Business Analyst, Systems Analyst, or an equivalent technical support/coordination role Required Technical Skills: Foundational understanding of Agile processes and methodologies (Scrum/Lean) Basic familiarity with SQL and relational database concepts Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $72400 - $118900/YearlyAbout our Department Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Job Description Job Description LightFeather is seeking a highly skilled and experienced ServiceNow Architect to join our Washington, D.C.-based team in a fully remote capacity. In this role, you will design, implement, and optimize ServiceNow solutions supporting IT modernization initiatives. The ideal candidate will possess extensive expertise in ServiceNow architecture, integrations, and customization, with a strong track record of leveraging the platform to streamline workflows, improve service delivery, and enhance operational efficiency. This is a Full-Time, Remote Position. Location: Fully Remote Job Type: Full-time Salary: $150,000-$170,000k annually Clearance Requirement: U.S. citizenship is required. Candidates must possess or be able to obtain a Secret or Top Secret security clearance. Key Responsibilities Design and optimize scalable ServiceNow solutions that align with business and IT requirements while adhering to platform best practices. Lead ServiceNow implementations, including solution design, technical planning, and phased deployments, while ensuring performance and maintainability. Collaborate with cross-functional teams to translate business needs into detailed technical requirements and specifications. Develop custom applications and extend ServiceNow modules using ServiceNow App Engine, Flow Designer, scripting, and other platform capabilities. Integrate ServiceNow with external systems and third-party applications, ensuring seamless data flow and robust security. Optimize ServiceNow workflows, manage data migrations, and enhance system performance through platform configuration and best practices. Conduct code reviews, testing, and deployment planning to maintain high standards of reliability, scalability, and security. Provide technical leadership by mentoring developers, guiding stakeholders, and enforcing ServiceNow development best practices. Create and maintain detailed documentation for applications, system designs, configurations, integrations, and processes. Ensure compliance with IT security standards, data governance policies, and regulatory requirements relevant to the platform. Troubleshoot and resolve technical issues affecting ServiceNow performance and functionality. Drive continuous improvement by staying current with ServiceNow updates and features and recommending system enhancements that align with IT modernization goals. Required Qualifications Active Secret or higher clearance ServiceNow Certified System Administrator (CSA). 5+ years of experience as a ServiceNow Architect or in a similar role. In-depth experience with ServiceNow integrations, custom development, and troubleshooting. Expertise in implementing and optimizing ServiceNow modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting. Strong knowledge of ServiceNow data models, workflows, JavaScript, REST APIs, and web technologies, including HTML and CSS. Experience with ServiceNow upgrades, performance optimization, and implementing best practices for scalability. Strong knowledge of data security practices and integration security protocols. Excellent communication and collaboration skills, with the ability to engage effectively with technical and non-technical stakeholders. Strong problem-solving capabilities and a proven ability to develop innovative solutions to complex technical challenges. Experience with Agile and DevOps methodologies. Self-motivated, proactive, and able to work independently in a remote environment. Preferred Qualifications ServiceNow Certified Application Developer (CAD) or equivalent certifications. Experience with cloud platforms such as AWS and Azure. Experience with DevOps tools such as Jira, Jenkins, and GitHub. Why Join LightFeather? At LightFeather, you're not just taking a job-you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
11/11/2026
Full time
Job Description Job Description LightFeather is seeking a highly skilled and experienced ServiceNow Architect to join our Washington, D.C.-based team in a fully remote capacity. In this role, you will design, implement, and optimize ServiceNow solutions supporting IT modernization initiatives. The ideal candidate will possess extensive expertise in ServiceNow architecture, integrations, and customization, with a strong track record of leveraging the platform to streamline workflows, improve service delivery, and enhance operational efficiency. This is a Full-Time, Remote Position. Location: Fully Remote Job Type: Full-time Salary: $150,000-$170,000k annually Clearance Requirement: U.S. citizenship is required. Candidates must possess or be able to obtain a Secret or Top Secret security clearance. Key Responsibilities Design and optimize scalable ServiceNow solutions that align with business and IT requirements while adhering to platform best practices. Lead ServiceNow implementations, including solution design, technical planning, and phased deployments, while ensuring performance and maintainability. Collaborate with cross-functional teams to translate business needs into detailed technical requirements and specifications. Develop custom applications and extend ServiceNow modules using ServiceNow App Engine, Flow Designer, scripting, and other platform capabilities. Integrate ServiceNow with external systems and third-party applications, ensuring seamless data flow and robust security. Optimize ServiceNow workflows, manage data migrations, and enhance system performance through platform configuration and best practices. Conduct code reviews, testing, and deployment planning to maintain high standards of reliability, scalability, and security. Provide technical leadership by mentoring developers, guiding stakeholders, and enforcing ServiceNow development best practices. Create and maintain detailed documentation for applications, system designs, configurations, integrations, and processes. Ensure compliance with IT security standards, data governance policies, and regulatory requirements relevant to the platform. Troubleshoot and resolve technical issues affecting ServiceNow performance and functionality. Drive continuous improvement by staying current with ServiceNow updates and features and recommending system enhancements that align with IT modernization goals. Required Qualifications Active Secret or higher clearance ServiceNow Certified System Administrator (CSA). 5+ years of experience as a ServiceNow Architect or in a similar role. In-depth experience with ServiceNow integrations, custom development, and troubleshooting. Expertise in implementing and optimizing ServiceNow modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting. Strong knowledge of ServiceNow data models, workflows, JavaScript, REST APIs, and web technologies, including HTML and CSS. Experience with ServiceNow upgrades, performance optimization, and implementing best practices for scalability. Strong knowledge of data security practices and integration security protocols. Excellent communication and collaboration skills, with the ability to engage effectively with technical and non-technical stakeholders. Strong problem-solving capabilities and a proven ability to develop innovative solutions to complex technical challenges. Experience with Agile and DevOps methodologies. Self-motivated, proactive, and able to work independently in a remote environment. Preferred Qualifications ServiceNow Certified Application Developer (CAD) or equivalent certifications. Experience with cloud platforms such as AWS and Azure. Experience with DevOps tools such as Jira, Jenkins, and GitHub. Why Join LightFeather? At LightFeather, you're not just taking a job-you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Job Description Job Description Description: On-site in either Bristol, CT or Orlando, FL Our client seeks an experienced ServiceNow Project Manager to lead a large-scale ServiceNow implementation and transformation program for a major enterprise organization. The Project Manager will drive project execution, manage cross-functional teams, coordinate with business and technical stakeholders, and ensure successful delivery of ServiceNow capabilities across multiple business units. The ideal candidate brings a background managing ServiceNow implementations, enterprise software projects, and Agile delivery teams while maintaining accountability for scope, budget, schedule, risks, and stakeholder communication. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $72.00 to $76.00/hr. w2 JN -70 Responsibilities: Lead end-to-end delivery of the ServiceNow implementation program, from planning through deployment and stabilization. Develop and manage project plans, timelines, milestones, budgets, and resource forecasts. Coordinate activities across business stakeholders, ServiceNow developers, architects, administrators, vendors, and executive leadership. Facilitate project governance meetings, steering committee reviews, and executive status updates. Manage project scope, risks, issues, dependencies, and change requests. Ensure successful deployment of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog. Partner with business stakeholders to align project objectives with business priorities. Support Agile ceremonies, sprint planning, backlog prioritization, and release management activities. Monitor project health through KPIs, dashboards, and status reporting. Drive organizational change management, user adoption, and communication strategies. Ensure adherence to project management best practices and organizational governance standards. Experience Requirements: 7+ years of project management experience leading enterprise technology initiatives. 3+ years managing ServiceNow implementation or enhancement projects. Proven experience managing multiple workstreams, vendors, and cross-functional teams. Strong understanding of ServiceNow platform capabilities and implementation methodologies. Experience managing budgets, schedules, resource planning, and project financials. Strong stakeholder management and executive communication skills. Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments. Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet. Ability and willingness to work onsite in Orlando, FL four (4) days per week. Preferred: PMP, CSM, PMI-ACP, SAFe, ServiceNow CSA or Implementation certifications. Preferred: Experience leading ITSM, ITOM, ITAM, CMDB, or HRSD deployments and supporting enterprise-wide implementations with 5,000+ users. Preferred: Experience within media, entertainment, hospitality, tourism, or theme park environments. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
11/05/2026
Full time
Job Description Job Description Description: On-site in either Bristol, CT or Orlando, FL Our client seeks an experienced ServiceNow Project Manager to lead a large-scale ServiceNow implementation and transformation program for a major enterprise organization. The Project Manager will drive project execution, manage cross-functional teams, coordinate with business and technical stakeholders, and ensure successful delivery of ServiceNow capabilities across multiple business units. The ideal candidate brings a background managing ServiceNow implementations, enterprise software projects, and Agile delivery teams while maintaining accountability for scope, budget, schedule, risks, and stakeholder communication. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $72.00 to $76.00/hr. w2 JN -70 Responsibilities: Lead end-to-end delivery of the ServiceNow implementation program, from planning through deployment and stabilization. Develop and manage project plans, timelines, milestones, budgets, and resource forecasts. Coordinate activities across business stakeholders, ServiceNow developers, architects, administrators, vendors, and executive leadership. Facilitate project governance meetings, steering committee reviews, and executive status updates. Manage project scope, risks, issues, dependencies, and change requests. Ensure successful deployment of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog. Partner with business stakeholders to align project objectives with business priorities. Support Agile ceremonies, sprint planning, backlog prioritization, and release management activities. Monitor project health through KPIs, dashboards, and status reporting. Drive organizational change management, user adoption, and communication strategies. Ensure adherence to project management best practices and organizational governance standards. Experience Requirements: 7+ years of project management experience leading enterprise technology initiatives. 3+ years managing ServiceNow implementation or enhancement projects. Proven experience managing multiple workstreams, vendors, and cross-functional teams. Strong understanding of ServiceNow platform capabilities and implementation methodologies. Experience managing budgets, schedules, resource planning, and project financials. Strong stakeholder management and executive communication skills. Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments. Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet. Ability and willingness to work onsite in Orlando, FL four (4) days per week. Preferred: PMP, CSM, PMI-ACP, SAFe, ServiceNow CSA or Implementation certifications. Preferred: Experience leading ITSM, ITOM, ITAM, CMDB, or HRSD deployments and supporting enterprise-wide implementations with 5,000+ users. Preferred: Experience within media, entertainment, hospitality, tourism, or theme park environments. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Job Description Job Description APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Role: ServiceNow & Moveworks Engineer Location: Remote US Duration: Contract Job Overview Experience: 5 Years IT / 3 Years ServiceNow / 2 Years Moveworks The client is seeking a ServiceNow & Moveworks Engineer to design, develop, and support integrations between ServiceNow and the Moveworks AI platform. The engineer will help automate employee support, improve self-service, and integrate enterprise workflows across IT and HR service channels. Key Responsibilities " Develop and maintain integrations between ServiceNow and Moveworks. " Configure ServiceNow capabilities consumed through Moveworks conversational interfaces. " Support employee self-service and AI-driven ticket automation. " Build and maintain ServiceNow APIs used by Moveworks. " Configure REST APIs, IntegrationHub, web services, and authentication mechanisms. " Develop ServiceNow workflows and automation supporting Moveworks use cases. " Configure catalog items, knowledge articles, incidents, requests, and cases for AI-driven interactions. " Support conversational automation and employee-support workflows. " Troubleshoot API, authentication, integration, and workflow issues. " Work with business teams to identify opportunities for automation. " Configure ServiceNow Flow Designer and IntegrationHub. " Develop scripts, Script Includes, Business Rules, and REST integrations. " Monitor integrations and troubleshoot production issues. " Support testing, releases, upgrades, and deployment activities. " Document integrations, APIs, workflows, and technical architecture. Required Skills " 3 years ServiceNow development. " Hands-on Moveworks integration/development experience. " Strong REST API experience. " ServiceNow IntegrationHub. " Flow Designer. " JavaScript / Glide APIs. " ServiceNow ITSM. " Service Catalog and Knowledge Management. " Incident and Request Management. " API authentication such as OAuth. " Troubleshooting of enterprise integrations. Preferred " Experience with Moveworks Studio. " Moveworks API/integration experience. " Experience with conversational AI or enterprise virtual agents. " ServiceNow Virtual Agent. " Employee Center. " HRSD. " Microsoft Teams integration. " Azure AD / Entra ID. " Experience with SSO/SAML/OAuth. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
11/05/2026
Full time
Job Description Job Description APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Role: ServiceNow & Moveworks Engineer Location: Remote US Duration: Contract Job Overview Experience: 5 Years IT / 3 Years ServiceNow / 2 Years Moveworks The client is seeking a ServiceNow & Moveworks Engineer to design, develop, and support integrations between ServiceNow and the Moveworks AI platform. The engineer will help automate employee support, improve self-service, and integrate enterprise workflows across IT and HR service channels. Key Responsibilities " Develop and maintain integrations between ServiceNow and Moveworks. " Configure ServiceNow capabilities consumed through Moveworks conversational interfaces. " Support employee self-service and AI-driven ticket automation. " Build and maintain ServiceNow APIs used by Moveworks. " Configure REST APIs, IntegrationHub, web services, and authentication mechanisms. " Develop ServiceNow workflows and automation supporting Moveworks use cases. " Configure catalog items, knowledge articles, incidents, requests, and cases for AI-driven interactions. " Support conversational automation and employee-support workflows. " Troubleshoot API, authentication, integration, and workflow issues. " Work with business teams to identify opportunities for automation. " Configure ServiceNow Flow Designer and IntegrationHub. " Develop scripts, Script Includes, Business Rules, and REST integrations. " Monitor integrations and troubleshoot production issues. " Support testing, releases, upgrades, and deployment activities. " Document integrations, APIs, workflows, and technical architecture. Required Skills " 3 years ServiceNow development. " Hands-on Moveworks integration/development experience. " Strong REST API experience. " ServiceNow IntegrationHub. " Flow Designer. " JavaScript / Glide APIs. " ServiceNow ITSM. " Service Catalog and Knowledge Management. " Incident and Request Management. " API authentication such as OAuth. " Troubleshooting of enterprise integrations. Preferred " Experience with Moveworks Studio. " Moveworks API/integration experience. " Experience with conversational AI or enterprise virtual agents. " ServiceNow Virtual Agent. " Employee Center. " HRSD. " Microsoft Teams integration. " Azure AD / Entra ID. " Experience with SSO/SAML/OAuth. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
Job Description Job Description Request ID: 111075-1 Job Title: ServiceNow Tech Lead SPO and F&A Location: Montvale, NJ (Onsite) Duration: 6 months Pay Range: $70-73/Hour on W2/C2C (All Inclusive) Job Description: Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Responsibilities: Provide technical leadership mentorship and guidance to ServiceNow development teams focused on custom appsCollaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework and/or partner with Enterprise Architecture to suggest alternative platforms.Translate complex business needs into clear technical designs and work with Solution Architects on design approval. Design develop and implement solutions that are scalable flexible and easy to maintain to include leading proofs of concept for new.Lead the development team in building and implementing solutions that meet approved designs and requirements ensuring consistency of development standards.Design and develop robust integrations between ServiceNow and third-party systems using iPaaS (like Mulesoft) APIs web services MID servers and ETL tools and exploring opportunities to leverage Artificial Intelligence (AI).Provide technical guidance and support to project teams throughout the project lifecycle to include working with ServiceNow support and other technical teams to address and resolve critical issues; work with cross-functional teams to ensure that solutions are integrated with other systems and processes.Create comprehensive technical documentation including architecture diagrams configuration guides and development standards Lead teams through Platform upgrades and act as the primary escalation point for complex technical challenges during delivery.Keep updated with ServiceNow functionalities and advocate for best practices recommending out-of-the-box solutions where possible. Qualifications: Minimum 7 years of recent experience in ServiceNow development and architecture with extensive experience as a technical leader.Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Required Certification: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS). Preferred Certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA) or platform micro- certifications.Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective inclusive of the challenges associated with upgrades integrations and operational support.Strong understanding of practical application of ServiceNow as it relates to industry solutions as well as an understanding of the interconnectedness between modules and core data.Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions. Skills: ServiceNow Experience Required: 8-10
11/05/2026
Full time
Job Description Job Description Request ID: 111075-1 Job Title: ServiceNow Tech Lead SPO and F&A Location: Montvale, NJ (Onsite) Duration: 6 months Pay Range: $70-73/Hour on W2/C2C (All Inclusive) Job Description: Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Responsibilities: Provide technical leadership mentorship and guidance to ServiceNow development teams focused on custom appsCollaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework and/or partner with Enterprise Architecture to suggest alternative platforms.Translate complex business needs into clear technical designs and work with Solution Architects on design approval. Design develop and implement solutions that are scalable flexible and easy to maintain to include leading proofs of concept for new.Lead the development team in building and implementing solutions that meet approved designs and requirements ensuring consistency of development standards.Design and develop robust integrations between ServiceNow and third-party systems using iPaaS (like Mulesoft) APIs web services MID servers and ETL tools and exploring opportunities to leverage Artificial Intelligence (AI).Provide technical guidance and support to project teams throughout the project lifecycle to include working with ServiceNow support and other technical teams to address and resolve critical issues; work with cross-functional teams to ensure that solutions are integrated with other systems and processes.Create comprehensive technical documentation including architecture diagrams configuration guides and development standards Lead teams through Platform upgrades and act as the primary escalation point for complex technical challenges during delivery.Keep updated with ServiceNow functionalities and advocate for best practices recommending out-of-the-box solutions where possible. Qualifications: Minimum 7 years of recent experience in ServiceNow development and architecture with extensive experience as a technical leader.Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Required Certification: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS). Preferred Certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA) or platform micro- certifications.Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective inclusive of the challenges associated with upgrades integrations and operational support.Strong understanding of practical application of ServiceNow as it relates to industry solutions as well as an understanding of the interconnectedness between modules and core data.Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions. Skills: ServiceNow Experience Required: 8-10
Job Description Job Description The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes. • Design and develop ServiceNow applications, modules, and workflows to meet business requirements. • Oversee system integration efforts with other platforms and tools within the organization. • Customize and configure ServiceNow to enhance usability and optimize performance. • Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements. • Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture. • Collaborate with project managers and business analysts to define project scope, deliverables, and timelines. • Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements. • Ensure compliance with security standards and data integrity across ServiceNow applications. Requirements • Active Secret clearance is required. • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 7+ years of experience with ServiceNow, including architecture and development. • Strong understanding of ITIL processes and their application within ServiceNow. • Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management. • Proficiency in JavaScript, XML, and other relevant programming languages. • ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred. • Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.
11/05/2026
Full time
Job Description Job Description The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes. • Design and develop ServiceNow applications, modules, and workflows to meet business requirements. • Oversee system integration efforts with other platforms and tools within the organization. • Customize and configure ServiceNow to enhance usability and optimize performance. • Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements. • Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture. • Collaborate with project managers and business analysts to define project scope, deliverables, and timelines. • Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements. • Ensure compliance with security standards and data integrity across ServiceNow applications. Requirements • Active Secret clearance is required. • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 7+ years of experience with ServiceNow, including architecture and development. • Strong understanding of ITIL processes and their application within ServiceNow. • Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management. • Proficiency in JavaScript, XML, and other relevant programming languages. • ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred. • Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.
Contact Government Services, LLC
Washington, Washington DC
Job Description Job Description ServiceNow Architect (SNA) - Journeyman Work Location: Washington, DC Employment Type: Full-Time, Mid-Level Department: Administrative and Logistics Support CGS is seeking a skilled ServiceNow Architect (SNA) - Journeyman to support mission-critical operations for a federal client. Skills and attributes for success: Design and implement ServiceNow platform solutions, establish governance standards, and develop scalable applications that support mission processes. Collaborate with cross functional teams and stakeholders. Analyze operational challenges and recommend improvements. Develop documentation, reports, and deliverables supporting mission objectives. Support continuous improvement, compliance, and operational efficiency. Qualifications: Minimum of 3 to 10 years of relevant experience. Active DoD Top Secret/SCI. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/05/2026
Full time
Job Description Job Description ServiceNow Architect (SNA) - Journeyman Work Location: Washington, DC Employment Type: Full-Time, Mid-Level Department: Administrative and Logistics Support CGS is seeking a skilled ServiceNow Architect (SNA) - Journeyman to support mission-critical operations for a federal client. Skills and attributes for success: Design and implement ServiceNow platform solutions, establish governance standards, and develop scalable applications that support mission processes. Collaborate with cross functional teams and stakeholders. Analyze operational challenges and recommend improvements. Develop documentation, reports, and deliverables supporting mission objectives. Support continuous improvement, compliance, and operational efficiency. Qualifications: Minimum of 3 to 10 years of relevant experience. Active DoD Top Secret/SCI. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
