AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. • Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, JACKSON - 111 100.00 USD annually
11/06/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. • Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, JACKSON - 111 100.00 USD annually
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $19.00 - $20.00 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The IT Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining, upgrading all PC hardware, software and equipment to ensure optimal performance. Receiving, prioritizing, documenting, and actively resolving end user help requests. Essential Responsibilities: Troubleshoot problem areas (in person, remote, by telephone, or via e-mail) in a timely fashion and provide end-user assistance. Assist systems staff when deploying new software and upgrade installations. Provide quality technical support services and customer service on a consistent basis. Support relating to technical issues involving Microsoft's core business applications and operating systems Support for client-specific applications including cloud-based services Basic technical support at the network level: LAN Troubleshoot a variety of computers, IP phones, peripherals, networking, or related software and hardware issues. Assist in workstation life cycle rotations. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Identifying and escalating issues quickly to responsibility owner. Document detailed and accurate technical notes regarding each customer issue and steps taken to resolve it throughout the customer interaction, ensuring completion before closing service requests. Maintain technical asset inventory. Develop user training manuals, help sheets, frequently asked questions and procedures. Consistently meet and exceed goals and service levels for customer service, technical quality and first call resolution. Basic understanding of the needs of the organization and its mission. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned. Requirements: Education and Experience: Computer science coursework or equivalent work experience: 2 years. A+ and/or Network + certifications are a plus. A minimum of 3-years of experience in a help desk support environment is required. Experience with service desk ticketing systems. Experience supporting Microsoft Office 365. Experience with Active Directory (account management). Skills Requirements: Troubleshooting of Microsoft Windows operating systems. Troubleshooting of Mobile and tablet operating systems such as Android and iOS. Knowledge of Virus/Malware removal processes. Ability to properly install, configure, and troubleshoot peripherals such as printers, scanners, webcams and other various devices. Excellent verbal and written communication skills. Ability to continually learn, be trained, and accept constructive feedback. Able to keep organized and efficient while handling multiple tasks or multiple customers at the same time. Detailed and goal oriented. Strong and dedicated work ethic. Ability to manage time effectively. Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to lift 50 lbs. or more. Must give in-person, hands-on help at the deskside level and may be asked to work in an outdoor environment. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record. Must be able to work flexible schedules during the holiday season (October-December) and special events. Must work from our Tampa, FL campus. Must have reliable transportation. Able to work regular hours with possible weekend work, open availability and flexibility as needed, we are a 24/7 operation and some local travel may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at Compensation details: 19-20 Hourly Wage PI465e567459f5-9156
11/06/2026
Full time
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $19.00 - $20.00 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The IT Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining, upgrading all PC hardware, software and equipment to ensure optimal performance. Receiving, prioritizing, documenting, and actively resolving end user help requests. Essential Responsibilities: Troubleshoot problem areas (in person, remote, by telephone, or via e-mail) in a timely fashion and provide end-user assistance. Assist systems staff when deploying new software and upgrade installations. Provide quality technical support services and customer service on a consistent basis. Support relating to technical issues involving Microsoft's core business applications and operating systems Support for client-specific applications including cloud-based services Basic technical support at the network level: LAN Troubleshoot a variety of computers, IP phones, peripherals, networking, or related software and hardware issues. Assist in workstation life cycle rotations. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Identifying and escalating issues quickly to responsibility owner. Document detailed and accurate technical notes regarding each customer issue and steps taken to resolve it throughout the customer interaction, ensuring completion before closing service requests. Maintain technical asset inventory. Develop user training manuals, help sheets, frequently asked questions and procedures. Consistently meet and exceed goals and service levels for customer service, technical quality and first call resolution. Basic understanding of the needs of the organization and its mission. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned. Requirements: Education and Experience: Computer science coursework or equivalent work experience: 2 years. A+ and/or Network + certifications are a plus. A minimum of 3-years of experience in a help desk support environment is required. Experience with service desk ticketing systems. Experience supporting Microsoft Office 365. Experience with Active Directory (account management). Skills Requirements: Troubleshooting of Microsoft Windows operating systems. Troubleshooting of Mobile and tablet operating systems such as Android and iOS. Knowledge of Virus/Malware removal processes. Ability to properly install, configure, and troubleshoot peripherals such as printers, scanners, webcams and other various devices. Excellent verbal and written communication skills. Ability to continually learn, be trained, and accept constructive feedback. Able to keep organized and efficient while handling multiple tasks or multiple customers at the same time. Detailed and goal oriented. Strong and dedicated work ethic. Ability to manage time effectively. Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to lift 50 lbs. or more. Must give in-person, hands-on help at the deskside level and may be asked to work in an outdoor environment. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record. Must be able to work flexible schedules during the holiday season (October-December) and special events. Must work from our Tampa, FL campus. Must have reliable transportation. Able to work regular hours with possible weekend work, open availability and flexibility as needed, we are a 24/7 operation and some local travel may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at Compensation details: 19-20 Hourly Wage PI465e567459f5-9156
Greetings from Cortracker! I'm Ajay from Cortracker, and I'm reaching out to you regarding the job position detailed below. Please review the description and let me know if you're interested in the role. Title: Senior SAP FI/CO Consultant Location: Tampa, FL (Open relo if already in FL, hybrid - 4 days onsite) Duration: 12+ months Contract to hire Job Description: Responsibilities Serve as SAP Solution Architect and trusted advisor for Finance and Cost business functions. Lead SAP-driven digital transformation initiatives and technology roadmaps. Design SAP solutions that improve operational efficiency and business agility. Gather requirements, analyze business processes, and create functional designs. Configure, develop, and implement SAP FI/CO solutions. Lead SAP implementation, rollout, upgrade, and transformation initiatives. Support SAP ECC and S/4HANA environments. Develop best practices, solution architectures, and governance standards. Coordinate integrations among FI, CO, MM, PP, SD, banking, EDI, and third-party systems. Prepare test plans, test scripts, UAT activities, and data conversion efforts. Perform root cause analysis and issue resolution. Provide end-user support, training, and process documentation. Lead project teams, business workshops, and cross-functional initiatives. Partner closely with business stakeholders, AMS teams, vendors, and IT resources. Evaluate emerging SAP technologies and recommend improvements. Develop business cases and solution recommendations for future investments. Mentor technical teams and provide architecture leadership. Qualifications Bachelor's Degree in Business, Computer Science, Information Systems, Engineering, or related field. 8+ years of SAP experience. Strong SAP FI/CO functional expertise. Experience leading SAP projects and implementations. Strong knowledge of business process design and optimization. Experience working in AMS and enterprise support environments. Ability to document business processes and technical solutions. Strong understanding of IT architecture, cloud technologies, APIs, governance, and security. Experience collaborating with global business and technology teams. Required Skills SAP FI SAP CO (Controlling) SAP ECC SAP S/4HANA Material Ledger Month-End Close Processes Cost Accounting Financial Accounting Asset Accounting SAP Bank Integrations Payment File Processing EDI Integrations SAP Implementation & Rollouts Functional Design & Configuration Business Process Analysis Requirements Gathering Test Planning & Execution Data Conversion & Migration SAP Architecture Integration with PP, MM, and SD SAP Support & Production Operations Project Leadership Stakeholder Management Preferred Skills S/4HANA Brownfield Conversion Experience SAP Certification(s) SAP VIM (Vendor Invoice Management) Vertex Tax Integration SAP Tax Solutions Cloud Architecture Knowledge Big Data Technologies Agile Methodologies Project Management Frameworks Innovation & Transformation Programs Global SAP Deployments Finance Transformation Initiatives AMS Leadership Experience Sincerely, Ajay Vootla Talent Acquisition Specialist CORtracker Inc. 5005 W Royal Ln, Suite 298, Irving, TX 75063 Direct: Email: LinkedIn: Website:
11/06/2026
Full time
Greetings from Cortracker! I'm Ajay from Cortracker, and I'm reaching out to you regarding the job position detailed below. Please review the description and let me know if you're interested in the role. Title: Senior SAP FI/CO Consultant Location: Tampa, FL (Open relo if already in FL, hybrid - 4 days onsite) Duration: 12+ months Contract to hire Job Description: Responsibilities Serve as SAP Solution Architect and trusted advisor for Finance and Cost business functions. Lead SAP-driven digital transformation initiatives and technology roadmaps. Design SAP solutions that improve operational efficiency and business agility. Gather requirements, analyze business processes, and create functional designs. Configure, develop, and implement SAP FI/CO solutions. Lead SAP implementation, rollout, upgrade, and transformation initiatives. Support SAP ECC and S/4HANA environments. Develop best practices, solution architectures, and governance standards. Coordinate integrations among FI, CO, MM, PP, SD, banking, EDI, and third-party systems. Prepare test plans, test scripts, UAT activities, and data conversion efforts. Perform root cause analysis and issue resolution. Provide end-user support, training, and process documentation. Lead project teams, business workshops, and cross-functional initiatives. Partner closely with business stakeholders, AMS teams, vendors, and IT resources. Evaluate emerging SAP technologies and recommend improvements. Develop business cases and solution recommendations for future investments. Mentor technical teams and provide architecture leadership. Qualifications Bachelor's Degree in Business, Computer Science, Information Systems, Engineering, or related field. 8+ years of SAP experience. Strong SAP FI/CO functional expertise. Experience leading SAP projects and implementations. Strong knowledge of business process design and optimization. Experience working in AMS and enterprise support environments. Ability to document business processes and technical solutions. Strong understanding of IT architecture, cloud technologies, APIs, governance, and security. Experience collaborating with global business and technology teams. Required Skills SAP FI SAP CO (Controlling) SAP ECC SAP S/4HANA Material Ledger Month-End Close Processes Cost Accounting Financial Accounting Asset Accounting SAP Bank Integrations Payment File Processing EDI Integrations SAP Implementation & Rollouts Functional Design & Configuration Business Process Analysis Requirements Gathering Test Planning & Execution Data Conversion & Migration SAP Architecture Integration with PP, MM, and SD SAP Support & Production Operations Project Leadership Stakeholder Management Preferred Skills S/4HANA Brownfield Conversion Experience SAP Certification(s) SAP VIM (Vendor Invoice Management) Vertex Tax Integration SAP Tax Solutions Cloud Architecture Knowledge Big Data Technologies Agile Methodologies Project Management Frameworks Innovation & Transformation Programs Global SAP Deployments Finance Transformation Initiatives AMS Leadership Experience Sincerely, Ajay Vootla Talent Acquisition Specialist CORtracker Inc. 5005 W Royal Ln, Suite 298, Irving, TX 75063 Direct: Email: LinkedIn: Website:
Job Description Job Description ︎ Job Details: • Job Title: Cloud Service Delivery Manager • Working Location: NY • Working style: Hybrid • Employment Type: Permanent/Full-time • Salary: DOE (100-140K per yr.) + Full Benefits • Language: English & Japanese (preferred) ︎ What will you do: Our client is looking for an experienced Microsoft Cloud Managed Services Manager to oversee the delivery and continuous improvement of Microsoft cloud services. In this role, you will manage services across Microsoft Entra ID, Microsoft 365, and Microsoft Intune while working closely with customers, technical teams, security specialists, and external partners. This is an excellent opportunity for an IT service management professional who enjoys leading teams, building strong customer relationships, improving service quality, and managing projects in a dynamic cloud services environment. 1. Managed Services & Service Delivery Service Leadership & Customer Management Oversee service quality and performance across Microsoft cloud platforms. Serve as the primary contact for service-related matters and maintain strong customer relationships. Manage customer expectations, priorities, and service escalations. Lead regular service reviews and communicate performance results, risks, and improvement plans. Incident & Risk Management Coordinate major incidents and escalations to ensure timely resolution. Manage production changes, including assessment, approval, communication, implementation, and documentation. Identify operational, security, and capacity risks and coordinate mitigation efforts. Work with security teams, Microsoft Support, and third-party vendors to resolve complex issues. Service Governance & Improvement Monitor SLAs, KPIs, and overall service performance. Prepare service reports and maintain operational procedures and documentation. Identify recurring issues and implement process improvements and automation. Maintain runbooks, escalation procedures, and appropriate support coverage. Monitor workloads, resource utilization, and operational costs. Review and maintain the scope of managed service offerings. 2. Project Management Manage projects from planning through completion, ensuring delivery on time, within budget, and within scope. Define project objectives, deliverables, timelines, and resource requirements. Coordinate cross-functional teams and allocate resources effectively. Track project progress, manage risks, and resolve issues. Oversee quality assurance and change control. Provide regular project updates and recommendations to stakeholders. Required Skills & Competencies Service Leadership: Experience managing IT services and coordinating technical support teams. Customer Management: Ability to build strong customer relationships and manage expectations. Service Governance: Knowledge of SLAs, KPIs, incident management, change management, and continuous improvement. Problem-Solving: Ability to assess issues, prioritize actions, and drive effective resolutions. Communication: Strong verbal and written communication skills, including the ability to explain technical matters to business stakeholders. Collaboration: Ability to work effectively with engineering, service desk, security, project, and vendor teams. Commercial Awareness: Understanding of resource utilization, service costs, and operational efficiency. Japanese Language Skills: Preferred. Technical Knowledge Candidates should have working knowledge of: Microsoft Entra ID: Identity lifecycle management, MFA, SSPR, Conditional Access, and authentication. Microsoft Intune: Device enrollment, compliance policies, security configurations, and application deployment. Microsoft 365: Exchange Online, Teams, SharePoint Online, OneDrive, licensing, and service health. Cloud Security: Zero Trust, least privilege, identity security, device compliance, and privileged access management. IT Service Management: Incident, Request, Problem, Change, Service Level, and Knowledge Management. ITSM Tools: ServiceNow, Jira Service Management, Zendesk, or similar platforms. Reporting & Documentation: Service performance analysis, operational reporting, runbooks, and process documentation. Microsoft Office: Excel, PowerPoint, Teams, and SharePoint. ︎ Required Qualifications & Skills: 5-8+ years of experience in IT service management, managed services, cloud operations, infrastructure services, or a related field. 3+ years of experience in a customer-facing leadership role, such as Service Manager, Service Delivery Manager, or Managed Services Manager. Experience managing or supporting Microsoft 365, Entra ID, Intune, or related Microsoft cloud services. Experience coordinating Service Desk/L1, L2/L3 engineering, Security/SOC, and external vendors. Proven experience managing customer escalations, major incidents, SLAs/KPIs, and service improvement initiatives. A bachelor's degree in IT, Computer Science, Information Systems, Business Administration, or a related field, or equivalent professional experience. Preferred Experience working for a managed service provider (MSP), consulting firm, systems integrator (SI), or customer-facing IT services organization. Experience with service budgeting, resource planning, cost management, or profitability. ITIL Foundation or higher certification. Microsoft certifications in Microsoft 365, Entra ID, Intune, Azure, or Security. PMP, ITIL, or other relevant project or service management certifications. Japanese language proficiency. Powered by JazzHR raITQxZ3PG
11/06/2026
Full time
Job Description Job Description ︎ Job Details: • Job Title: Cloud Service Delivery Manager • Working Location: NY • Working style: Hybrid • Employment Type: Permanent/Full-time • Salary: DOE (100-140K per yr.) + Full Benefits • Language: English & Japanese (preferred) ︎ What will you do: Our client is looking for an experienced Microsoft Cloud Managed Services Manager to oversee the delivery and continuous improvement of Microsoft cloud services. In this role, you will manage services across Microsoft Entra ID, Microsoft 365, and Microsoft Intune while working closely with customers, technical teams, security specialists, and external partners. This is an excellent opportunity for an IT service management professional who enjoys leading teams, building strong customer relationships, improving service quality, and managing projects in a dynamic cloud services environment. 1. Managed Services & Service Delivery Service Leadership & Customer Management Oversee service quality and performance across Microsoft cloud platforms. Serve as the primary contact for service-related matters and maintain strong customer relationships. Manage customer expectations, priorities, and service escalations. Lead regular service reviews and communicate performance results, risks, and improvement plans. Incident & Risk Management Coordinate major incidents and escalations to ensure timely resolution. Manage production changes, including assessment, approval, communication, implementation, and documentation. Identify operational, security, and capacity risks and coordinate mitigation efforts. Work with security teams, Microsoft Support, and third-party vendors to resolve complex issues. Service Governance & Improvement Monitor SLAs, KPIs, and overall service performance. Prepare service reports and maintain operational procedures and documentation. Identify recurring issues and implement process improvements and automation. Maintain runbooks, escalation procedures, and appropriate support coverage. Monitor workloads, resource utilization, and operational costs. Review and maintain the scope of managed service offerings. 2. Project Management Manage projects from planning through completion, ensuring delivery on time, within budget, and within scope. Define project objectives, deliverables, timelines, and resource requirements. Coordinate cross-functional teams and allocate resources effectively. Track project progress, manage risks, and resolve issues. Oversee quality assurance and change control. Provide regular project updates and recommendations to stakeholders. Required Skills & Competencies Service Leadership: Experience managing IT services and coordinating technical support teams. Customer Management: Ability to build strong customer relationships and manage expectations. Service Governance: Knowledge of SLAs, KPIs, incident management, change management, and continuous improvement. Problem-Solving: Ability to assess issues, prioritize actions, and drive effective resolutions. Communication: Strong verbal and written communication skills, including the ability to explain technical matters to business stakeholders. Collaboration: Ability to work effectively with engineering, service desk, security, project, and vendor teams. Commercial Awareness: Understanding of resource utilization, service costs, and operational efficiency. Japanese Language Skills: Preferred. Technical Knowledge Candidates should have working knowledge of: Microsoft Entra ID: Identity lifecycle management, MFA, SSPR, Conditional Access, and authentication. Microsoft Intune: Device enrollment, compliance policies, security configurations, and application deployment. Microsoft 365: Exchange Online, Teams, SharePoint Online, OneDrive, licensing, and service health. Cloud Security: Zero Trust, least privilege, identity security, device compliance, and privileged access management. IT Service Management: Incident, Request, Problem, Change, Service Level, and Knowledge Management. ITSM Tools: ServiceNow, Jira Service Management, Zendesk, or similar platforms. Reporting & Documentation: Service performance analysis, operational reporting, runbooks, and process documentation. Microsoft Office: Excel, PowerPoint, Teams, and SharePoint. ︎ Required Qualifications & Skills: 5-8+ years of experience in IT service management, managed services, cloud operations, infrastructure services, or a related field. 3+ years of experience in a customer-facing leadership role, such as Service Manager, Service Delivery Manager, or Managed Services Manager. Experience managing or supporting Microsoft 365, Entra ID, Intune, or related Microsoft cloud services. Experience coordinating Service Desk/L1, L2/L3 engineering, Security/SOC, and external vendors. Proven experience managing customer escalations, major incidents, SLAs/KPIs, and service improvement initiatives. A bachelor's degree in IT, Computer Science, Information Systems, Business Administration, or a related field, or equivalent professional experience. Preferred Experience working for a managed service provider (MSP), consulting firm, systems integrator (SI), or customer-facing IT services organization. Experience with service budgeting, resource planning, cost management, or profitability. ITIL Foundation or higher certification. Microsoft certifications in Microsoft 365, Entra ID, Intune, Azure, or Security. PMP, ITIL, or other relevant project or service management certifications. Japanese language proficiency. Powered by JazzHR raITQxZ3PG
Role: SD WAN Specialist Location: Houston, TX (Remote with monthly travel) Mode: Fulltime Job description Candidates who are local should be available to work from the office 3 days per week.Remote candidates can also be considered, provided they are willing to work from the Houston office for the initial one month. Thereafter, they must be willing to travel to Houston once a month and work from the office for one week each month.We are looking for candidates with stable employment history and long-term tenure with their previous/current organizations. SDWAN Migration Assist w the architecture design and migration of existing SDWAN environments as part of the merger of two organizations Collaborate w the team to define unified target architecture and phased integration roadmap ensuring secure connectivity consistent policies and business continuity through cutover and operational handover Key Responsibilities Assess both organizations existing SDWAN architectures platforms circuits and application dependencies identify integration gaps and define the migration roadmap Design the unified SDWAN architecture and interim coexistence model aligning routing IP addressing segmentation security policies QoS and high availability Develop standardized configurations phased migration runbooks validation criteria and rollback plans for existing sites and services Lead pilots and production cutovers coordinate both organizations network security application and site teams along with carriers and vendors Validate application performance routing failover and policy enforcement resolve migration issues and provide postcutover stabilization Deliver asbuilt documentation and operational handover retire redundant SDWAN components and circuits after migration acceptance Core Qualifications Proven experience architecting and migrating existing enterprise SDWAN environments merger integration or network consolidation experience preferred Handson expertise with an enterprise SDWAN platform such as Cisco Catalyst SDWAN Strong knowledge of BGP OSPF IPsec MPLS internet transport firewalls segmentation QoS and network troubleshooting Ability to translate business requirements into scalable designs and communicate clearly with technical and business stakeholders Relevant professionallevel networking or security certifications preferred Skills Mandatory Skills : Cisco-sdn-network-administration, Migration Planning, SDWAN Meraki, SDWAN Silver Peak, SDWAN Viptela Good to Have Skills : SSE - Cisco Umbrella/Secure Access
11/06/2026
Full time
Role: SD WAN Specialist Location: Houston, TX (Remote with monthly travel) Mode: Fulltime Job description Candidates who are local should be available to work from the office 3 days per week.Remote candidates can also be considered, provided they are willing to work from the Houston office for the initial one month. Thereafter, they must be willing to travel to Houston once a month and work from the office for one week each month.We are looking for candidates with stable employment history and long-term tenure with their previous/current organizations. SDWAN Migration Assist w the architecture design and migration of existing SDWAN environments as part of the merger of two organizations Collaborate w the team to define unified target architecture and phased integration roadmap ensuring secure connectivity consistent policies and business continuity through cutover and operational handover Key Responsibilities Assess both organizations existing SDWAN architectures platforms circuits and application dependencies identify integration gaps and define the migration roadmap Design the unified SDWAN architecture and interim coexistence model aligning routing IP addressing segmentation security policies QoS and high availability Develop standardized configurations phased migration runbooks validation criteria and rollback plans for existing sites and services Lead pilots and production cutovers coordinate both organizations network security application and site teams along with carriers and vendors Validate application performance routing failover and policy enforcement resolve migration issues and provide postcutover stabilization Deliver asbuilt documentation and operational handover retire redundant SDWAN components and circuits after migration acceptance Core Qualifications Proven experience architecting and migrating existing enterprise SDWAN environments merger integration or network consolidation experience preferred Handson expertise with an enterprise SDWAN platform such as Cisco Catalyst SDWAN Strong knowledge of BGP OSPF IPsec MPLS internet transport firewalls segmentation QoS and network troubleshooting Ability to translate business requirements into scalable designs and communicate clearly with technical and business stakeholders Relevant professionallevel networking or security certifications preferred Skills Mandatory Skills : Cisco-sdn-network-administration, Migration Planning, SDWAN Meraki, SDWAN Silver Peak, SDWAN Viptela Good to Have Skills : SSE - Cisco Umbrella/Secure Access
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
11/06/2026
Full time
Job Description Job Description Senior Cloud Security Specialist Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance W2 or C2C Application Deadline: Sept 15th We are seeking a Senior Cloud Security Specialist to support the Security Engineering team within the IT division at the Board of Governors of the Federal Reserve. This team is responsible for the strategy, design, deployment, and maintenance of effective security solutions in cloud, local, and hybrid environments. REQUIREMENTS: The candidate shall also demonstrate the knowledge and experience below: • Required Experience: o Minimum 5 years hands-on AWS security experience • Personnel Qualifications o AWS Certified Security - Specialty (strongly preferred) o AWS Certified Solutions Architect - Professional or Associate • Demonstrated experience implementing secure, scalable AWS cloud architectures following industry best security practices and security frameworks. • Demonstrated federal experience and comprehensive knowledge in adopting and implementing federal cybersecurity requirements, including but not limited to the NIST Cybersecurity Framework, OMB Memorandum M-22-09, NIST SP 800-53 • Possess deep analytical, problem-solving, and troubleshooting experience, to • independently resolve complex security challenges. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met. • Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Technical skills in AWS cloud security, security engineering, DevSecOps, scripting, and Infrastructure-as-code (IaC) • Self-motivated and able to work independently • Strong attention to detail The Consultant shall deliver, but not limited to, the following: • Conduct regular security reviews of cloud infrastructure deployed by engineering teams • Evaluate infrastructure-as-code against security standards • Review and validate compliance with security policies and best practices • Assess adherence to AWS Well-Architected Framework security pillar • Identify and document security misconfigurations and non-compliant controls • Develop and maintain security posture dashboards • Create or update security configuration guides and playbooks • Offer technical consultation to engineering teams on secure implementation • Implement AWS security controls and services to ensure proper security hardening and other security engineering tasks. • Develop and update AWS security configuration standards • Conduct security training sessions for engineering teams • Present findings and recommendations in team meetings • Identify opportunities to automate security assessments • Recommend security tooling improvements Ref:
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire. Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Sr. Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Serve as a senior operational point of contact for ticket workflow, queue priorities, shift coordination, customer-impacting issues, outage communications, and surge support. Assist leadership with approved task delegation and priority follow-through while reinforcing procedures, knowledge article usage, documentation quality, escalation criteria, and customer service expectations. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. Bachelor's Degree preferred. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire. Preferred: Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred. Apple Support Certification preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, shift coordination, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Four (4) or more years of related experience is preferred for senior-level consideration. Preferred experience includes remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, and coordination of daily operational priorities. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at or Dinesh at Title: Cloud Security Engineer (Remote) Duration: 3-6 Months (with a possibility of Contract to Hire) Location: Remote On-site (Springfield, IL) presence during the first 3 days is required for onboarding purposes - Cost will be reimbursed by Divihn. Working Hours: 37.5 hours per week, with 7.5 hours per day. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. The ideal candidate should have experience in security configuration management, cloud security, and Zscaler. Description: Under general direction of the Data Systems Manager, performs complex professional and advisory functions, performing security administration and exercising substantial creativity and originality to reach the final objective. Researches, plans, installs, implements, configures, documents, maintains, communicates, coordinates in relationship to hardware, software, and operating systems of specified platforms. Develops complex and sophisticated integrations between systems and applications. Serves as designated lead worker. Maintains security focused solutions, both stand-alone and Software as a service (SaaS) within the Office of the Illinois Secretary of State by providing installation, configuration, training, diagnostic and administrative support for the effective utilization of these solutions. Provides setup, configuration and maintenance of both on-premises and cloud based security solutions. Responsibilities: Designs, implements, and maintains security controls for cloud environments, including infrastructure, storage, networking, identity services, and platform services. Supports the secure configuration and administration of cloud platforms. Partners with infrastructure and application teams to embed security requirements into cloud architecture deployment pipelines, and operational processes. Configures and monitors security solutions to detect and respond to cloud security alerts, suspicious activity, indicators of attack and indicators of misconfiguration. Conducts security assessment, technical reviews, and risk analysis for cloud services, architectures, and proposed changes. Leads the alignment of configuration management practices with applicable NIST frameworks and publications. Reviews system configurations to identify deviations from approved baselines, security standards, and organizational requirements. Monitors configuration changes to ensure they are properly requested, reviewed, approved, documented, tested, and implemented. Works with system owners, administrators, and security personnel to remediate non-compliant or unauthorized configurations. Establishes, maintains, and improves secure configuration standards for the agency's information systems, endpoints, servers, network devices, cloud resources, and security tools. Ensures systems are configured in accordance with approved security baselines, policies, regulatory requirements, and best practices. Collaborates with IT teams to strengthen the agency's security posture through effective configuration governance and technical control validation. Administers, monitors, and maintains the agency email security systems and controls. Coordinates with IT teams, security, and clients to ensure secure, reliable, and compliant email operations. Experience: Minimum 5+ years of experience in IT security, cybersecurity engineering, security administration, Skills: Hands-on experience securing and administering cloud environments, networking, storage, infrastructure, and platform services. Experience establishing, reviewing, and maintaining secure configuration baselines for servers, endpoints, network devices, cloud resources, and security tools. Knowledge of NIST security frameworks and publications, including NIST SP 800-53 and configuration management controls. Experience monitoring security alerts, investigating suspicious activities, identifying security misconfigurations, and supporting remediation efforts. Ability to perform security configuration reviews, identify vulnerabilities and compliance gaps, assess risks, and recommend corrective actions. Experience reviewing system changes, validating security configurations, documenting exceptions, and ensuring compliance with security policies and standards. Experience administering and monitoring email security solutions, including anti-phishing, anti-spam, malware protection, and email security policies. Ability to document security standards, procedures, configuration changes, assessment findings, and remediation plans while coordinating with infrastructure, application, and security teams. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
11/06/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at or Dinesh at Title: Cloud Security Engineer (Remote) Duration: 3-6 Months (with a possibility of Contract to Hire) Location: Remote On-site (Springfield, IL) presence during the first 3 days is required for onboarding purposes - Cost will be reimbursed by Divihn. Working Hours: 37.5 hours per week, with 7.5 hours per day. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. The ideal candidate should have experience in security configuration management, cloud security, and Zscaler. Description: Under general direction of the Data Systems Manager, performs complex professional and advisory functions, performing security administration and exercising substantial creativity and originality to reach the final objective. Researches, plans, installs, implements, configures, documents, maintains, communicates, coordinates in relationship to hardware, software, and operating systems of specified platforms. Develops complex and sophisticated integrations between systems and applications. Serves as designated lead worker. Maintains security focused solutions, both stand-alone and Software as a service (SaaS) within the Office of the Illinois Secretary of State by providing installation, configuration, training, diagnostic and administrative support for the effective utilization of these solutions. Provides setup, configuration and maintenance of both on-premises and cloud based security solutions. Responsibilities: Designs, implements, and maintains security controls for cloud environments, including infrastructure, storage, networking, identity services, and platform services. Supports the secure configuration and administration of cloud platforms. Partners with infrastructure and application teams to embed security requirements into cloud architecture deployment pipelines, and operational processes. Configures and monitors security solutions to detect and respond to cloud security alerts, suspicious activity, indicators of attack and indicators of misconfiguration. Conducts security assessment, technical reviews, and risk analysis for cloud services, architectures, and proposed changes. Leads the alignment of configuration management practices with applicable NIST frameworks and publications. Reviews system configurations to identify deviations from approved baselines, security standards, and organizational requirements. Monitors configuration changes to ensure they are properly requested, reviewed, approved, documented, tested, and implemented. Works with system owners, administrators, and security personnel to remediate non-compliant or unauthorized configurations. Establishes, maintains, and improves secure configuration standards for the agency's information systems, endpoints, servers, network devices, cloud resources, and security tools. Ensures systems are configured in accordance with approved security baselines, policies, regulatory requirements, and best practices. Collaborates with IT teams to strengthen the agency's security posture through effective configuration governance and technical control validation. Administers, monitors, and maintains the agency email security systems and controls. Coordinates with IT teams, security, and clients to ensure secure, reliable, and compliant email operations. Experience: Minimum 5+ years of experience in IT security, cybersecurity engineering, security administration, Skills: Hands-on experience securing and administering cloud environments, networking, storage, infrastructure, and platform services. Experience establishing, reviewing, and maintaining secure configuration baselines for servers, endpoints, network devices, cloud resources, and security tools. Knowledge of NIST security frameworks and publications, including NIST SP 800-53 and configuration management controls. Experience monitoring security alerts, investigating suspicious activities, identifying security misconfigurations, and supporting remediation efforts. Ability to perform security configuration reviews, identify vulnerabilities and compliance gaps, assess risks, and recommend corrective actions. Experience reviewing system changes, validating security configurations, documenting exceptions, and ensuring compliance with security policies and standards. Experience administering and monitoring email security solutions, including anti-phishing, anti-spam, malware protection, and email security policies. Ability to document security standards, procedures, configuration changes, assessment findings, and remediation plans while coordinating with infrastructure, application, and security teams. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Role - Senior HRIS Integration Specialist Location -Hercules, CA onsite Job type- W2 Contract Exp-8+Years Job description Below 8+ years of HRIS experience, including 5+ years of hands-on SAP SuccessFactors Employee Central integration Key Responsibilities Integration Design & Documentation: Develop and maintain technical specifications, source-to-target mappings, transformation rules, value mappings, and data-flow diagrams for SuccessFactors inbound and outbound integrations. SuccessFactors API Expertise: Design, optimize, and troubleshoot OData and CompoundEmployee API queries, including filters, delta logic, effective dating, and complex employee data scenarios. Integration Center Management: Build, configure, and support Integration Center jobs using CSV, EDI, OData, and SOAP formats, including scheduling, SFTP connectivity, PGP encryption, and monitoring. Payroll Integration Ownership: Maintain and validate SuccessFactors integrations with ADP Celergo and ADP GlobalView, ensuring accurate employee data replication, mapping consistency, and timely resolution of replication errors. Middleware Collaboration: Partner with SAP Integration Suite (CPI) and Informatica IICS teams to troubleshoot interface failures, trace messages, validate payloads, and resolve mapping and data-quality issues. Testing & Quality Assurance: Plan and execute unit, system integration, regression, and end-to-end testing for hires, rehires, transfers, global assignments, concurrent employment, terminations, and retroactive changes. Production Support & Governance: Investigate integration incidents, identify root causes, implement corrective actions, maintain integration documentation, and provide formal HRIS sign-off with supporting test evidence. Workday Transition Support: Assess existing integrations, document business and technical requirements, support mapping redesign, evaluate integration options, and participate in parallel testing, migration, and cutover activities. Stakeholder Management: Coordinate with HR, Payroll, IT, middleware developers, and vendor partners to resolve dependencies, manage changes, and ensure integrations meet business and compliance requirements. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience. 8+ years of HRIS experience, including at least 5 years of hands-on SAP SuccessFactors Employee Central integration experience. Strong understanding of the SuccessFactors data model, including Person and Employment objects, Job Information, Compensation, MDF objects, foundation objects, picklists, and effective dating. Expert-level proficiency in SuccessFactors OData and CompoundEmployee APIs, including query development, delta extraction, filtering, and troubleshooting. At least 5 years of experience developing and supporting SuccessFactors Integration Center jobs. Working knowledge of SAP Integration Suite (CPI) and Informatica IICS, including the ability to trace integration flows, analyze messages, and collaborate with middleware developers on issue resolution. Hands-on experience with ADP Celergo and ADP GlobalView payroll integrations. Proficiency in XML, JSON, CSV, and fixed-width data formats, along with SFTP connectivity and PGP encryption. Experience in integration testing, defect management, root-cause analysis, and production support. Strong analytical, documentation, and communication skills, with the ability to work effectively across HR, Payroll, IT, and external vendor teams. Experience working in Agile delivery environments. Preferred Qualifications Current SAP SuccessFactors Employee Central certification. Exposure to Workday integrations, including EIB, Core Connectors, Workday Studio, or PECI. Experience supporting HRIS platform migrations, including integration inventory assessment, interface redesign, data mapping, parallel testing, and cutover. Familiarity with JIRA ITSM for incident, problem, and change management. Experience working in a complex, global enterprise HRIS environment with multiple payroll providers and external vendor interfaces. Key Success Factors Reliable and accurate employee data exchange across HR, payroll, and downstream enterprise systems. Proactive identification and resolution of integration failures, data discrepancies, and recurring production issues. High-quality technical documentation, comprehensive test coverage, and traceable HRIS sign-off. Effective collaboration with middleware teams, payroll vendors, and business stakeholders. Strong contribution to Workday transition through integration readiness, redesign, and cutover support.
11/06/2026
Full time
Role - Senior HRIS Integration Specialist Location -Hercules, CA onsite Job type- W2 Contract Exp-8+Years Job description Below 8+ years of HRIS experience, including 5+ years of hands-on SAP SuccessFactors Employee Central integration Key Responsibilities Integration Design & Documentation: Develop and maintain technical specifications, source-to-target mappings, transformation rules, value mappings, and data-flow diagrams for SuccessFactors inbound and outbound integrations. SuccessFactors API Expertise: Design, optimize, and troubleshoot OData and CompoundEmployee API queries, including filters, delta logic, effective dating, and complex employee data scenarios. Integration Center Management: Build, configure, and support Integration Center jobs using CSV, EDI, OData, and SOAP formats, including scheduling, SFTP connectivity, PGP encryption, and monitoring. Payroll Integration Ownership: Maintain and validate SuccessFactors integrations with ADP Celergo and ADP GlobalView, ensuring accurate employee data replication, mapping consistency, and timely resolution of replication errors. Middleware Collaboration: Partner with SAP Integration Suite (CPI) and Informatica IICS teams to troubleshoot interface failures, trace messages, validate payloads, and resolve mapping and data-quality issues. Testing & Quality Assurance: Plan and execute unit, system integration, regression, and end-to-end testing for hires, rehires, transfers, global assignments, concurrent employment, terminations, and retroactive changes. Production Support & Governance: Investigate integration incidents, identify root causes, implement corrective actions, maintain integration documentation, and provide formal HRIS sign-off with supporting test evidence. Workday Transition Support: Assess existing integrations, document business and technical requirements, support mapping redesign, evaluate integration options, and participate in parallel testing, migration, and cutover activities. Stakeholder Management: Coordinate with HR, Payroll, IT, middleware developers, and vendor partners to resolve dependencies, manage changes, and ensure integrations meet business and compliance requirements. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience. 8+ years of HRIS experience, including at least 5 years of hands-on SAP SuccessFactors Employee Central integration experience. Strong understanding of the SuccessFactors data model, including Person and Employment objects, Job Information, Compensation, MDF objects, foundation objects, picklists, and effective dating. Expert-level proficiency in SuccessFactors OData and CompoundEmployee APIs, including query development, delta extraction, filtering, and troubleshooting. At least 5 years of experience developing and supporting SuccessFactors Integration Center jobs. Working knowledge of SAP Integration Suite (CPI) and Informatica IICS, including the ability to trace integration flows, analyze messages, and collaborate with middleware developers on issue resolution. Hands-on experience with ADP Celergo and ADP GlobalView payroll integrations. Proficiency in XML, JSON, CSV, and fixed-width data formats, along with SFTP connectivity and PGP encryption. Experience in integration testing, defect management, root-cause analysis, and production support. Strong analytical, documentation, and communication skills, with the ability to work effectively across HR, Payroll, IT, and external vendor teams. Experience working in Agile delivery environments. Preferred Qualifications Current SAP SuccessFactors Employee Central certification. Exposure to Workday integrations, including EIB, Core Connectors, Workday Studio, or PECI. Experience supporting HRIS platform migrations, including integration inventory assessment, interface redesign, data mapping, parallel testing, and cutover. Familiarity with JIRA ITSM for incident, problem, and change management. Experience working in a complex, global enterprise HRIS environment with multiple payroll providers and external vendor interfaces. Key Success Factors Reliable and accurate employee data exchange across HR, payroll, and downstream enterprise systems. Proactive identification and resolution of integration failures, data discrepancies, and recurring production issues. High-quality technical documentation, comprehensive test coverage, and traceable HRIS sign-off. Effective collaboration with middleware teams, payroll vendors, and business stakeholders. Strong contribution to Workday transition through integration readiness, redesign, and cutover support.
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $19.00 - $20.00 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The IT Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining, upgrading all PC hardware, software and equipment to ensure optimal performance. Receiving, prioritizing, documenting, and actively resolving end user help requests. Essential Responsibilities: Troubleshoot problem areas (in person, remote, by telephone, or via e-mail) in a timely fashion and provide end-user assistance. Assist systems staff when deploying new software and upgrade installations. Provide quality technical support services and customer service on a consistent basis. Support relating to technical issues involving Microsoft's core business applications and operating systems Support for client-specific applications including cloud-based services Basic technical support at the network level: LAN Troubleshoot a variety of computers, IP phones, peripherals, networking, or related software and hardware issues. Assist in workstation life cycle rotations. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Identifying and escalating issues quickly to responsibility owner. Document detailed and accurate technical notes regarding each customer issue and steps taken to resolve it throughout the customer interaction, ensuring completion before closing service requests. Maintain technical asset inventory. Develop user training manuals, help sheets, frequently asked questions and procedures. Consistently meet and exceed goals and service levels for customer service, technical quality and first call resolution. Basic understanding of the needs of the organization and its mission. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned. Requirements: Education and Experience: Computer science coursework or equivalent work experience: 2 years. A+ and/or Network + certifications are a plus. A minimum of 3-years of experience in a help desk support environment is required. Experience with service desk ticketing systems. Experience supporting Microsoft Office 365. Experience with Active Directory (account management). Skills Requirements: Troubleshooting of Microsoft Windows operating systems. Troubleshooting of Mobile and tablet operating systems such as Android and iOS. Knowledge of Virus/Malware removal processes. Ability to properly install, configure, and troubleshoot peripherals such as printers, scanners, webcams and other various devices. Excellent verbal and written communication skills. Ability to continually learn, be trained, and accept constructive feedback. Able to keep organized and efficient while handling multiple tasks or multiple customers at the same time. Detailed and goal oriented. Strong and dedicated work ethic. Ability to manage time effectively. Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to lift 50 lbs. or more. Must give in-person, hands-on help at the deskside level and may be asked to work in an outdoor environment. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record. Must be able to work flexible schedules during the holiday season (October-December) and special events. Must work from our Tampa, FL campus. Must have reliable transportation. Able to work regular hours with possible weekend work, open availability and flexibility as needed, we are a 24/7 operation and some local travel may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at Compensation details: 19-20 Hourly Wage PI465e567459f5-9156
11/06/2026
Full time
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $19.00 - $20.00 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The IT Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining, upgrading all PC hardware, software and equipment to ensure optimal performance. Receiving, prioritizing, documenting, and actively resolving end user help requests. Essential Responsibilities: Troubleshoot problem areas (in person, remote, by telephone, or via e-mail) in a timely fashion and provide end-user assistance. Assist systems staff when deploying new software and upgrade installations. Provide quality technical support services and customer service on a consistent basis. Support relating to technical issues involving Microsoft's core business applications and operating systems Support for client-specific applications including cloud-based services Basic technical support at the network level: LAN Troubleshoot a variety of computers, IP phones, peripherals, networking, or related software and hardware issues. Assist in workstation life cycle rotations. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Identifying and escalating issues quickly to responsibility owner. Document detailed and accurate technical notes regarding each customer issue and steps taken to resolve it throughout the customer interaction, ensuring completion before closing service requests. Maintain technical asset inventory. Develop user training manuals, help sheets, frequently asked questions and procedures. Consistently meet and exceed goals and service levels for customer service, technical quality and first call resolution. Basic understanding of the needs of the organization and its mission. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned. Requirements: Education and Experience: Computer science coursework or equivalent work experience: 2 years. A+ and/or Network + certifications are a plus. A minimum of 3-years of experience in a help desk support environment is required. Experience with service desk ticketing systems. Experience supporting Microsoft Office 365. Experience with Active Directory (account management). Skills Requirements: Troubleshooting of Microsoft Windows operating systems. Troubleshooting of Mobile and tablet operating systems such as Android and iOS. Knowledge of Virus/Malware removal processes. Ability to properly install, configure, and troubleshoot peripherals such as printers, scanners, webcams and other various devices. Excellent verbal and written communication skills. Ability to continually learn, be trained, and accept constructive feedback. Able to keep organized and efficient while handling multiple tasks or multiple customers at the same time. Detailed and goal oriented. Strong and dedicated work ethic. Ability to manage time effectively. Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to lift 50 lbs. or more. Must give in-person, hands-on help at the deskside level and may be asked to work in an outdoor environment. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record. Must be able to work flexible schedules during the holiday season (October-December) and special events. Must work from our Tampa, FL campus. Must have reliable transportation. Able to work regular hours with possible weekend work, open availability and flexibility as needed, we are a 24/7 operation and some local travel may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at Compensation details: 19-20 Hourly Wage PI465e567459f5-9156
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a compassionate and skilled Help Desk Support Specialist to join our IT team. This role is critical in ensuring that our staff has the technical support needed to efficiently deliver a wide range of social services across the community. As a Help Desk Support Specialist, you will be the first point of contact for technical issues, helping to troubleshoot problems and maintain our IT systems to support services including child and family services, addiction support, and disaster response. Responsibilities Respond to help desk tickets and inquiries promptly, providing effective solutions and friendly service. Troubleshoot software and hardware issues to ensure minimal downtime and maintain continuous operations. Conduct regular maintenance and updates of IT systems and software to ensure optimal performance. Assist in the configuration and setup of new IT equipment and software for new and existing staff. Provide training and guidance to staff on new technologies and IT procedures. Maintain detailed records of IT problems and their resolution to improve future handling of issues. Collaborate with IT team members to enhance system security and anticipate potential issues. Required Skills Strong troubleshooting skills in both hardware and software issues. Proficient with various operating systems, especially Windows and Mac OS. Experience with network administration including LAN and WAN. Ability to communicate technical information to non-technical staff. Excellent organizational and multitasking skills.
11/06/2026
Full time
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a compassionate and skilled Help Desk Support Specialist to join our IT team. This role is critical in ensuring that our staff has the technical support needed to efficiently deliver a wide range of social services across the community. As a Help Desk Support Specialist, you will be the first point of contact for technical issues, helping to troubleshoot problems and maintain our IT systems to support services including child and family services, addiction support, and disaster response. Responsibilities Respond to help desk tickets and inquiries promptly, providing effective solutions and friendly service. Troubleshoot software and hardware issues to ensure minimal downtime and maintain continuous operations. Conduct regular maintenance and updates of IT systems and software to ensure optimal performance. Assist in the configuration and setup of new IT equipment and software for new and existing staff. Provide training and guidance to staff on new technologies and IT procedures. Maintain detailed records of IT problems and their resolution to improve future handling of issues. Collaborate with IT team members to enhance system security and anticipate potential issues. Required Skills Strong troubleshooting skills in both hardware and software issues. Proficient with various operating systems, especially Windows and Mac OS. Experience with network administration including LAN and WAN. Ability to communicate technical information to non-technical staff. Excellent organizational and multitasking skills.
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
11/06/2026
Full time
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Shimadzu Medical Systems, USA
Albuquerque, New Mexico
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
11/06/2026
Full time
Job Description ERP Application & IT Specialist / Greater San Diego / North County Onsite $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support . The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working , can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering High-visibility position working directly with the CTO, executives, and business leaders Approximately 80% focused on ERP and business applications Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales Ownership of issues from initial troubleshooting through final resolution Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required Opportunity to improve documentation, workflows, processes, and the overall user experience Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system Support user accounts, permissions, access, application configuration, and routine application administration Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications Resolve front-end and configuration issues when possible Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner Maintain ownership of escalated issues through resolution Participate in application upgrades, testing, system changes, and user acceptance testing Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% Serve as an onsite technology resource for employees and executives Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology Assist with onboarding, offboarding, account provisioning, application access, and equipment setup Support SSO, MFA, identity, permissions, and other user-access issues Respond to walk-up requests and service tickets while balancing competing priorities Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application Experience troubleshooting technology used by departments outside of IT Strong troubleshooting and problem-isolation skills Experience supporting user accounts, permissions, access, or application configuration Experience working with software vendors, MSPs, or outside technical partners Working knowledge of Windows and/or macOS and common workplace technology Understanding of identity, access management, SSO, MFA, and general IT support practices Strong communication, organization, documentation, and customer-service skills Ability to learn unfamiliar applications and technologies quickly A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred , or equivalent relevant professional experience. Nice to Have Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies Experience with ticketing, remote-support, documentation, or IT asset-management platforms Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
Job Description Job Description AMAX is a global provider of AI, HPC, GPU, and advanced computing infrastructure solutions, supporting enterprise, research, and cloud customers. We are looking for a hands-on pricing professional who understands the realities of B2B hardware cost structures, supply dynamics, and deal-based pricing. This role owns pricing strategy and business optimization for AMAX's AI, HPC, GPU, and server infrastructure solutions, operating at the intersection of cost structure, supply constraints, and customer-specific deal execution. The ideal candidate has hands-on pricing experience in B2B computing hardware and is comfortable making data-driven recommendations in a fast-paced, supply-constrained environment. Primary Responsibilities Own end-to-end pricing strategy across assigned product lines, including servers, GPU systems, and integrated infrastructure solutions. Translate component-level cost structures (BOMs, GPU pricing, supplier terms) into competitive, profitable system pricing models. Analyze market dynamics, competitive positioning, and customer demand to identify pricing and margin optimization opportunities. Monitor pricing performance at product, customer, and deal levels; proactively adjust pricing based on market shifts, lifecycle stage, and supply conditions. Support pricing negotiations with suppliers, partners, and internal stakeholders by providing cost transparency and scenario analysis. Collaborate closely with sales, product, procurement, supply chain, and engineering teams to develop deal-specific pricing proposals. Identify cost reduction and margin improvement opportunities across the supply chain and product configuration. Prepare clear, executive-ready reports and recommendations to support business decisions. Requirements Bachelor's degree in Business, Finance, Engineering, or a related field. 1-3 years of hands-on pricing or business analysis experience in the computing hardware industry (servers, GPUs, storage, networking, or related infrastructure). Proven ability to work with complex cost structures and variable supplier pricing. Strong analytical skills with the ability to turn data into practical pricing actions, not just reports. High attention to detail with strong ownership and accountability. Clear, confident communicator able to work cross-functionally. Advanced Excel skills; experience with pricing, BI, or data analysis tools. Nice to have: Direct experience in B2B infrastructure, AI, or HPC solutions. Familiarity with GPU ecosystems, accelerated computing, server configurations, and system-level pricing. Experience supporting deal-based pricing in collaboration with sales teams. Comfortable operating in environments with supply volatility and rapid cost changes. Benefits Medical, Dental, Vision Insurance Flexible spending account Health savings account 401k match Commuter benefits Life and Accidental Insurance Short- and Long-term Disability Insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
11/06/2026
Full time
Job Description Job Description AMAX is a global provider of AI, HPC, GPU, and advanced computing infrastructure solutions, supporting enterprise, research, and cloud customers. We are looking for a hands-on pricing professional who understands the realities of B2B hardware cost structures, supply dynamics, and deal-based pricing. This role owns pricing strategy and business optimization for AMAX's AI, HPC, GPU, and server infrastructure solutions, operating at the intersection of cost structure, supply constraints, and customer-specific deal execution. The ideal candidate has hands-on pricing experience in B2B computing hardware and is comfortable making data-driven recommendations in a fast-paced, supply-constrained environment. Primary Responsibilities Own end-to-end pricing strategy across assigned product lines, including servers, GPU systems, and integrated infrastructure solutions. Translate component-level cost structures (BOMs, GPU pricing, supplier terms) into competitive, profitable system pricing models. Analyze market dynamics, competitive positioning, and customer demand to identify pricing and margin optimization opportunities. Monitor pricing performance at product, customer, and deal levels; proactively adjust pricing based on market shifts, lifecycle stage, and supply conditions. Support pricing negotiations with suppliers, partners, and internal stakeholders by providing cost transparency and scenario analysis. Collaborate closely with sales, product, procurement, supply chain, and engineering teams to develop deal-specific pricing proposals. Identify cost reduction and margin improvement opportunities across the supply chain and product configuration. Prepare clear, executive-ready reports and recommendations to support business decisions. Requirements Bachelor's degree in Business, Finance, Engineering, or a related field. 1-3 years of hands-on pricing or business analysis experience in the computing hardware industry (servers, GPUs, storage, networking, or related infrastructure). Proven ability to work with complex cost structures and variable supplier pricing. Strong analytical skills with the ability to turn data into practical pricing actions, not just reports. High attention to detail with strong ownership and accountability. Clear, confident communicator able to work cross-functionally. Advanced Excel skills; experience with pricing, BI, or data analysis tools. Nice to have: Direct experience in B2B infrastructure, AI, or HPC solutions. Familiarity with GPU ecosystems, accelerated computing, server configurations, and system-level pricing. Experience supporting deal-based pricing in collaboration with sales teams. Comfortable operating in environments with supply volatility and rapid cost changes. Benefits Medical, Dental, Vision Insurance Flexible spending account Health savings account 401k match Commuter benefits Life and Accidental Insurance Short- and Long-term Disability Insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
Job Description Job description: General Description Responsibilities :- Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations Technical Requirements Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows 10, Windows 11 and MacOS Knowledge of Active Directory, Exchange Online ITSM ticketing tools such as ServiceNow User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Microsoft 365/Office 365 including Teams Internet browsers (e.g. Edge, Chrome, Safari), VPN and remote dial-in users Support for laptop, desktops, and printers Mobile device support, experience in Intune Others: Adobe Acrobat and other common desktop applications Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL's value and its methodology - Proficient in English and Canadian French (Verbal and Written) Other Skills / Experience Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must. Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared. Ability to learn new information quickly and the willingness to do so at all times. Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the week. Customer Focus Teamwork Technical Expertise Interpersonal Effectiveness Concern for Order and Quality - Proficient in English and Canadian French (Verbal and Written) Years of Experience Total : 3-4 yrs of University education post High school (B.Sc. or Diploma) Relavant : 3 - 4 years of help desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks. Certification requirements - Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification - ITIL knowledge of V4 or V5 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements - Bachelors / Masters / Equivalent A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
11/06/2026
Full time
Job Description Job description: General Description Responsibilities :- Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations Technical Requirements Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows 10, Windows 11 and MacOS Knowledge of Active Directory, Exchange Online ITSM ticketing tools such as ServiceNow User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Microsoft 365/Office 365 including Teams Internet browsers (e.g. Edge, Chrome, Safari), VPN and remote dial-in users Support for laptop, desktops, and printers Mobile device support, experience in Intune Others: Adobe Acrobat and other common desktop applications Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL's value and its methodology - Proficient in English and Canadian French (Verbal and Written) Other Skills / Experience Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must. Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared. Ability to learn new information quickly and the willingness to do so at all times. Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the week. Customer Focus Teamwork Technical Expertise Interpersonal Effectiveness Concern for Order and Quality - Proficient in English and Canadian French (Verbal and Written) Years of Experience Total : 3-4 yrs of University education post High school (B.Sc. or Diploma) Relavant : 3 - 4 years of help desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks. Certification requirements - Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification - ITIL knowledge of V4 or V5 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements - Bachelors / Masters / Equivalent A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Job Description Controls Specialist Position Summary The LTS-CI Electrical Specialist supports Production and Warehouse operations through electrical maintenance, troubleshooting, automation support, continuous improvement initiatives, and technical training. This role works independently and collaboratively with cross-functional teams to ensure the reliability, performance, and optimization of automated production and warehousing systems. Reporting Relationships Reports to the Electrical Maintenance Manager No direct supervisory responsibility Works with Tooling, Mechanical, Electrical, Machining, Injection Molding, Quality and Engineering Specialists, Warehouse and Logistics as needed Supports Production Managers, Production Team Leads, and Project Teams Key Responsibilities Support all Production and Warehouse operations Participate in Production and Facility-based projects Operate independently and collaboratively within continuous improvement and problem resolution teams Provide technical support and training for Production and Warehouse personnel Develop and analyze quality and production reports Work with production and maintenance teams to establish work assignments and priorities Perform maintenance, repair, programming, setup, and troubleshooting of electrical and electronic systems associated with automated production and warehousing equipment Complete LTS-CI control system training on function and theory of operation, including operating controls Participate in rotational on-call support for weekend production needs Complete approximately 2-4 weeks of machine introduction through an OJT training program Education High School Diploma or GED required Associate degree in an electrical-related field or completion of a DOL-approved apprenticeship program emphasizing Electronics Technology preferred Equivalent military training or experience will be considered Experience Minimum 3 years of experience in an automated industrial manufacturing environment with a focus on PC and PLC-based automation controls, installation, programming, design, and troubleshooting required Experience with European power and control systems preferred. Knowledge & Technical Expertise Proficiency with Microsoft Office Suite, SAP, and CMMS systems Strong mathematical aptitude Experience with circuit boards, processors, electronic equipment, sensor technology, vision systems, and computer hardware/software, including programming applications Knowledge of AC power distribution systems, transformers, UPS equipment, electrical schematics, motors, servo drive systems, and control circuits Understanding of electrical maintenance, theory, safety, and NEC compliance Knowledge of production processes, quality control, and continuous improvement techniques Ability to diagnose and resolve network-related issues Basic knowledge of electro-mechanical, hydraulic, and pneumatic systems Foundation Skills Effective verbal and written communication skills Strong listening, reading comprehension, and questioning skills Excellent time management and organizational abilities Data analysis and root cause identification skills, including CMMS historical data review Ability to program, configure, and use computer systems and software applications Ability to read blueprints, schematics, and technical drawings Proficient in the use of electrical test equipment, hand tools, and shop tools Strong troubleshooting and problem-solving capabilities Key Functions Coordinate and perform predictive and preventive electrical maintenance activities Evaluate system performance and diagnostic data to ensure compliance with production, quality, and customer requirements Troubleshoot electrical/electronic circuits and production equipment control systems Troubleshoot LAN and database issues within PC-based production control systems and coordinate repairs with I.S. specialists Modify and debug automation programs to correct errors, improve performance, and eliminate quality defects Plan and conduct simulated and operational testing of systems and equipment Collect and analyze data to perform root cause analysis and resolve issues Maintain machine documentation, troubleshooting guides, and job aids Identify continuous improvement opportunities and recommend solutions Coordinate electrical component and software installations and upgrades Prepare, schedule, and conduct training on new or modified systems Support inventory planning and procurement of electrical spare parts Maintain and optimize machine cycle times Benefits Blum USA believes in offering their employees an excellent benefits package that includes: Hourly position with overtime 2nd, 3rd and rotating shifts available Possible bonus opportunities Health (Medical and Dental) 401(k) with employee matching Flexible spending account to cover eligible out of pocket health, dental and vision expenses Three weeks of vacation starting your second year on the job Term life insurance equal to annual salary at no cost to employee And more! Company Overview For more than 60 years Blum has been manufacturing superior quality hinge systems, drawer runners, and lift systems that create emotion and enhance user convenience in the kitchen. With every product, we strive to develop solutions to ensure that cabinet doors and drawers open with ease, close softly and effortlessly, and make workflow and everyday kitchen use easier. Over the decades our product range has grown and so has the company. Today, Blum has eight production plants in Austria, and manufacturing sites in China, Poland and the United States. Approximately 9000 Blum employees all over the world concentrate on the vision of "perfecting motion" to satisfy the specific requirements of the end user, whether it is in the kitchen or in another living area of the home. This prerequisite is the source of all our product development and innovation.
11/06/2026
Full time
Job Description Controls Specialist Position Summary The LTS-CI Electrical Specialist supports Production and Warehouse operations through electrical maintenance, troubleshooting, automation support, continuous improvement initiatives, and technical training. This role works independently and collaboratively with cross-functional teams to ensure the reliability, performance, and optimization of automated production and warehousing systems. Reporting Relationships Reports to the Electrical Maintenance Manager No direct supervisory responsibility Works with Tooling, Mechanical, Electrical, Machining, Injection Molding, Quality and Engineering Specialists, Warehouse and Logistics as needed Supports Production Managers, Production Team Leads, and Project Teams Key Responsibilities Support all Production and Warehouse operations Participate in Production and Facility-based projects Operate independently and collaboratively within continuous improvement and problem resolution teams Provide technical support and training for Production and Warehouse personnel Develop and analyze quality and production reports Work with production and maintenance teams to establish work assignments and priorities Perform maintenance, repair, programming, setup, and troubleshooting of electrical and electronic systems associated with automated production and warehousing equipment Complete LTS-CI control system training on function and theory of operation, including operating controls Participate in rotational on-call support for weekend production needs Complete approximately 2-4 weeks of machine introduction through an OJT training program Education High School Diploma or GED required Associate degree in an electrical-related field or completion of a DOL-approved apprenticeship program emphasizing Electronics Technology preferred Equivalent military training or experience will be considered Experience Minimum 3 years of experience in an automated industrial manufacturing environment with a focus on PC and PLC-based automation controls, installation, programming, design, and troubleshooting required Experience with European power and control systems preferred. Knowledge & Technical Expertise Proficiency with Microsoft Office Suite, SAP, and CMMS systems Strong mathematical aptitude Experience with circuit boards, processors, electronic equipment, sensor technology, vision systems, and computer hardware/software, including programming applications Knowledge of AC power distribution systems, transformers, UPS equipment, electrical schematics, motors, servo drive systems, and control circuits Understanding of electrical maintenance, theory, safety, and NEC compliance Knowledge of production processes, quality control, and continuous improvement techniques Ability to diagnose and resolve network-related issues Basic knowledge of electro-mechanical, hydraulic, and pneumatic systems Foundation Skills Effective verbal and written communication skills Strong listening, reading comprehension, and questioning skills Excellent time management and organizational abilities Data analysis and root cause identification skills, including CMMS historical data review Ability to program, configure, and use computer systems and software applications Ability to read blueprints, schematics, and technical drawings Proficient in the use of electrical test equipment, hand tools, and shop tools Strong troubleshooting and problem-solving capabilities Key Functions Coordinate and perform predictive and preventive electrical maintenance activities Evaluate system performance and diagnostic data to ensure compliance with production, quality, and customer requirements Troubleshoot electrical/electronic circuits and production equipment control systems Troubleshoot LAN and database issues within PC-based production control systems and coordinate repairs with I.S. specialists Modify and debug automation programs to correct errors, improve performance, and eliminate quality defects Plan and conduct simulated and operational testing of systems and equipment Collect and analyze data to perform root cause analysis and resolve issues Maintain machine documentation, troubleshooting guides, and job aids Identify continuous improvement opportunities and recommend solutions Coordinate electrical component and software installations and upgrades Prepare, schedule, and conduct training on new or modified systems Support inventory planning and procurement of electrical spare parts Maintain and optimize machine cycle times Benefits Blum USA believes in offering their employees an excellent benefits package that includes: Hourly position with overtime 2nd, 3rd and rotating shifts available Possible bonus opportunities Health (Medical and Dental) 401(k) with employee matching Flexible spending account to cover eligible out of pocket health, dental and vision expenses Three weeks of vacation starting your second year on the job Term life insurance equal to annual salary at no cost to employee And more! Company Overview For more than 60 years Blum has been manufacturing superior quality hinge systems, drawer runners, and lift systems that create emotion and enhance user convenience in the kitchen. With every product, we strive to develop solutions to ensure that cabinet doors and drawers open with ease, close softly and effortlessly, and make workflow and everyday kitchen use easier. Over the decades our product range has grown and so has the company. Today, Blum has eight production plants in Austria, and manufacturing sites in China, Poland and the United States. Approximately 9000 Blum employees all over the world concentrate on the vision of "perfecting motion" to satisfy the specific requirements of the end user, whether it is in the kitchen or in another living area of the home. This prerequisite is the source of all our product development and innovation.
Job Description Job Title: Adobe AEP Senior Engineer Location: Remote Job description - 8+ years of experience with Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), and related Adobe platform components Hands-on expertise in Adobe Experience Platform (AEP) and Real-Time Customer Data Platform (RTCDP) Working knowledge of Adobe Journey Optimizer (AJO) and exposure to Customer Journey Analytics (CJA) Strong background in data modeling, integrations, API microservices, ETL/ELT architecture, SQL, Python, and PySpark Roles & Responsibilities Implement use cases that leverage AEP data components to create schemas, datasets, and profiles, and provide troubleshooting support, including: AEP XDM schemas, datasets, and profile stitching SQL and Data Distiller Profile Query Language (PQL) for audience segmentation in CDP AEP labeling and policies for data governance Collaborate with stakeholders, Product Managers, Solution Architects, and Data Engineers to build, configure, maintain, test, and support Adobe solutions Partner with the Adobe AJO specialist to deliver an end-to-end Adobe solution and enable activation of targeted audiences for business users Serve as Subject Matter Expert in MarTech data architecture, identity resolution, and data privacy Apply familiarity with retail domains and use cases
11/06/2026
Full time
Job Description Job Title: Adobe AEP Senior Engineer Location: Remote Job description - 8+ years of experience with Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), and related Adobe platform components Hands-on expertise in Adobe Experience Platform (AEP) and Real-Time Customer Data Platform (RTCDP) Working knowledge of Adobe Journey Optimizer (AJO) and exposure to Customer Journey Analytics (CJA) Strong background in data modeling, integrations, API microservices, ETL/ELT architecture, SQL, Python, and PySpark Roles & Responsibilities Implement use cases that leverage AEP data components to create schemas, datasets, and profiles, and provide troubleshooting support, including: AEP XDM schemas, datasets, and profile stitching SQL and Data Distiller Profile Query Language (PQL) for audience segmentation in CDP AEP labeling and policies for data governance Collaborate with stakeholders, Product Managers, Solution Architects, and Data Engineers to build, configure, maintain, test, and support Adobe solutions Partner with the Adobe AJO specialist to deliver an end-to-end Adobe solution and enable activation of targeted audiences for business users Serve as Subject Matter Expert in MarTech data architecture, identity resolution, and data privacy Apply familiarity with retail domains and use cases