Pay Range: $38.82hr - $43.82hr Job Overview: Provide desktop support to resolve end-user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, and maintain a wide variety of equipment and applications while working as part of a cross-functional IT infrastructure team supporting both onsite and remote end users. TOP SKILLS PER MGR: Ability to work independently with limited supervision. Interpersonal skills with a service mindset. IT troubleshooting skills. PURPOSE: Install, troubleshoot, and maintain a wide variety of equipment and applications, working as part of a cross-functional IT Infrastructure team supporting onsite and remote end users. ESSENTIAL FUNCTIONS: Provide responsive support for end users with deskside and walk-up support issues for PCs, network printers, video conference equipment, and other local IT hardware and software packages. Use remote management to assist end users who are working offsite. Image new PCs and clients for back-office and manufacturing system use. Set up and support cellular devices for end users. Maintain inventory control of patch cables, video cables, peripherals, and other IT items. Assist in ordering and receiving equipment as required. Comply with internal and external regulations and procedures. Follow all safety and environmental requirements in the performance of duties. Perform other duties as assigned. QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology from an accredited college required. High School Diploma/GED with seven (7) years of IT experience may be considered. Minimum of two (2) years of IT experience required, preferably in a customer-facing role. Hands-on hardware troubleshooting experience, including desktop and laptop PCs, barcode scanners, and AV systems is a plus. Experience with applications such as MS Office and Teams is a plus. Experience with ticketing systems such as ServiceNow is a plus. Experience with iPhone and iPad support is a plus. IT Utilities operational experience is a plus. CompTIA A+ certification is a plus. CompTIA Network+ certification is a plus. GxP Pharmaceutical Environment Experience is a plus. Operational experience providing hands-on support for end-user technical issues in an operating facility is a plus. Excellent problem-solving skills. Excellent and friendly customer service skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/02/2026
Full time
Pay Range: $38.82hr - $43.82hr Job Overview: Provide desktop support to resolve end-user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, and maintain a wide variety of equipment and applications while working as part of a cross-functional IT infrastructure team supporting both onsite and remote end users. TOP SKILLS PER MGR: Ability to work independently with limited supervision. Interpersonal skills with a service mindset. IT troubleshooting skills. PURPOSE: Install, troubleshoot, and maintain a wide variety of equipment and applications, working as part of a cross-functional IT Infrastructure team supporting onsite and remote end users. ESSENTIAL FUNCTIONS: Provide responsive support for end users with deskside and walk-up support issues for PCs, network printers, video conference equipment, and other local IT hardware and software packages. Use remote management to assist end users who are working offsite. Image new PCs and clients for back-office and manufacturing system use. Set up and support cellular devices for end users. Maintain inventory control of patch cables, video cables, peripherals, and other IT items. Assist in ordering and receiving equipment as required. Comply with internal and external regulations and procedures. Follow all safety and environmental requirements in the performance of duties. Perform other duties as assigned. QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology from an accredited college required. High School Diploma/GED with seven (7) years of IT experience may be considered. Minimum of two (2) years of IT experience required, preferably in a customer-facing role. Hands-on hardware troubleshooting experience, including desktop and laptop PCs, barcode scanners, and AV systems is a plus. Experience with applications such as MS Office and Teams is a plus. Experience with ticketing systems such as ServiceNow is a plus. Experience with iPhone and iPad support is a plus. IT Utilities operational experience is a plus. CompTIA A+ certification is a plus. CompTIA Network+ certification is a plus. GxP Pharmaceutical Environment Experience is a plus. Operational experience providing hands-on support for end-user technical issues in an operating facility is a plus. Excellent problem-solving skills. Excellent and friendly customer service skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. About Childress, TX Childress is rapidly emerging as a critical hub in the digital infrastructure footprint of West Texas, driven by direct access to gigawatt-scale renewable energy and high-capacity grid infrastructure ideal for next-generation AI data centers. Combining low-cost, sustainable power with major regional investments, the area offers a unique intersection of cutting-edge tech development and affordable Texas Panhandle living. It is an exciting launchpad for technical professionals who want to build the physical backbone of modern computing. Position Overview The Data Center Deployment Technician II is a mid-level role requiring 2-3 years of hands-on data center experience. This position is responsible for the full lifecycle of structured cabling tasks, including labeling, bundling, dressing, porting, and Quality Control / Quality Assurance for fiber optic and copper cabling. Data Center Deployment Technician II team members are expected to work independently, follow client standards, and support project leadership by ensuring work is completed accurately and efficiently. This role also supports and mentors Level I technicians as needed. Key Responsibilities Perform end-to-end labeling of fiber optic and copper cables in accordance with client standards and drawings. Bundle, dress, and route cables to meet data center best practices and client specifications. Port and connect cables to panels, switches, and hardware per design documentation. Ensure proper cable management, bend radius, slack, and overall presentation. Perform QC/QA checks on assigned work to confirm: Accurate and consistent labeling at both ends. Correct port placement per documentation. Proper cable dressing, routing, and bundling. No visible cable damage, breaks, or compromised jackets. Identify, document, and report discrepancies or issues to project leadership. Work independently or as part of a team to meet project schedules. Provide guidance and on-the-job support to Level I technicians. Maintain a clean, organized work area that meets client and safety standards. Follow all site safety protocols and PPE requirements Qualifications High school diploma or equivalent. 2-3 years of hands-on data center experience. Proven experience with fiber optic and copper structured cabling. Experience labeling, bundling, dressing, and porting cables in live or production data center environments. Ability to read and follow drawings, scope documents, and labeling standards. Strong attention to detail and commitment to quality workmanship. Ability to lift up to 50 lbs and work in data center environments (raised floors, equipment aisles). Preferred (Not Required): OSHA 10 certification. Experience working in large-scale or enterprise data centers. Prior experience mentoring junior technicians. Military, trade school, or technical training background. Why Join TDS? Mid-level role with hands-on technical ownership., and increased responsibility Clear growth path within deployment and project teams. On-the-job training and mentorship. Opportunity to work on large-scale, enterprise data center projects. Job Type: PROJECT BASED - W2 Schedule: 8 AM - 5 PM, Monday through Friday. Please note that the schedule may fluctuate depending on client needs. Ability to Commute: Childress, TX Work Location: In-person
11/02/2026
Full time
Job Description Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. About Childress, TX Childress is rapidly emerging as a critical hub in the digital infrastructure footprint of West Texas, driven by direct access to gigawatt-scale renewable energy and high-capacity grid infrastructure ideal for next-generation AI data centers. Combining low-cost, sustainable power with major regional investments, the area offers a unique intersection of cutting-edge tech development and affordable Texas Panhandle living. It is an exciting launchpad for technical professionals who want to build the physical backbone of modern computing. Position Overview The Data Center Deployment Technician II is a mid-level role requiring 2-3 years of hands-on data center experience. This position is responsible for the full lifecycle of structured cabling tasks, including labeling, bundling, dressing, porting, and Quality Control / Quality Assurance for fiber optic and copper cabling. Data Center Deployment Technician II team members are expected to work independently, follow client standards, and support project leadership by ensuring work is completed accurately and efficiently. This role also supports and mentors Level I technicians as needed. Key Responsibilities Perform end-to-end labeling of fiber optic and copper cables in accordance with client standards and drawings. Bundle, dress, and route cables to meet data center best practices and client specifications. Port and connect cables to panels, switches, and hardware per design documentation. Ensure proper cable management, bend radius, slack, and overall presentation. Perform QC/QA checks on assigned work to confirm: Accurate and consistent labeling at both ends. Correct port placement per documentation. Proper cable dressing, routing, and bundling. No visible cable damage, breaks, or compromised jackets. Identify, document, and report discrepancies or issues to project leadership. Work independently or as part of a team to meet project schedules. Provide guidance and on-the-job support to Level I technicians. Maintain a clean, organized work area that meets client and safety standards. Follow all site safety protocols and PPE requirements Qualifications High school diploma or equivalent. 2-3 years of hands-on data center experience. Proven experience with fiber optic and copper structured cabling. Experience labeling, bundling, dressing, and porting cables in live or production data center environments. Ability to read and follow drawings, scope documents, and labeling standards. Strong attention to detail and commitment to quality workmanship. Ability to lift up to 50 lbs and work in data center environments (raised floors, equipment aisles). Preferred (Not Required): OSHA 10 certification. Experience working in large-scale or enterprise data centers. Prior experience mentoring junior technicians. Military, trade school, or technical training background. Why Join TDS? Mid-level role with hands-on technical ownership., and increased responsibility Clear growth path within deployment and project teams. On-the-job training and mentorship. Opportunity to work on large-scale, enterprise data center projects. Job Type: PROJECT BASED - W2 Schedule: 8 AM - 5 PM, Monday through Friday. Please note that the schedule may fluctuate depending on client needs. Ability to Commute: Childress, TX Work Location: In-person
Pay Range: $38.82hr - $43.82hr Job Overview: Provide desktop support to resolve end-user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, and maintain a wide variety of equipment and applications while working as part of a cross-functional IT infrastructure team supporting both onsite and remote end users. TOP SKILLS PER MGR: Ability to work independently with limited supervision. Interpersonal skills with a service mindset. IT troubleshooting skills. PURPOSE: Install, troubleshoot, and maintain a wide variety of equipment and applications, working as part of a cross-functional IT Infrastructure team supporting onsite and remote end users. ESSENTIAL FUNCTIONS: Provide responsive support for end users with deskside and walk-up support issues for PCs, network printers, video conference equipment, and other local IT hardware and software packages. Use remote management to assist end users who are working offsite. Image new PCs and clients for back-office and manufacturing system use. Set up and support cellular devices for end users. Maintain inventory control of patch cables, video cables, peripherals, and other IT items. Assist in ordering and receiving equipment as required. Comply with internal and external regulations and procedures. Follow all safety and environmental requirements in the performance of duties. Perform other duties as assigned. QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology from an accredited college required. High School Diploma/GED with seven (7) years of IT experience may be considered. Minimum of two (2) years of IT experience required, preferably in a customer-facing role. Hands-on hardware troubleshooting experience, including desktop and laptop PCs, barcode scanners, and AV systems is a plus. Experience with applications such as MS Office and Teams is a plus. Experience with ticketing systems such as ServiceNow is a plus. Experience with iPhone and iPad support is a plus. IT Utilities operational experience is a plus. CompTIA A+ certification is a plus. CompTIA Network+ certification is a plus. GxP Pharmaceutical Environment Experience is a plus. Operational experience providing hands-on support for end-user technical issues in an operating facility is a plus. Excellent problem-solving skills. Excellent and friendly customer service skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/02/2026
Full time
Pay Range: $38.82hr - $43.82hr Job Overview: Provide desktop support to resolve end-user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, and maintain a wide variety of equipment and applications while working as part of a cross-functional IT infrastructure team supporting both onsite and remote end users. TOP SKILLS PER MGR: Ability to work independently with limited supervision. Interpersonal skills with a service mindset. IT troubleshooting skills. PURPOSE: Install, troubleshoot, and maintain a wide variety of equipment and applications, working as part of a cross-functional IT Infrastructure team supporting onsite and remote end users. ESSENTIAL FUNCTIONS: Provide responsive support for end users with deskside and walk-up support issues for PCs, network printers, video conference equipment, and other local IT hardware and software packages. Use remote management to assist end users who are working offsite. Image new PCs and clients for back-office and manufacturing system use. Set up and support cellular devices for end users. Maintain inventory control of patch cables, video cables, peripherals, and other IT items. Assist in ordering and receiving equipment as required. Comply with internal and external regulations and procedures. Follow all safety and environmental requirements in the performance of duties. Perform other duties as assigned. QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology from an accredited college required. High School Diploma/GED with seven (7) years of IT experience may be considered. Minimum of two (2) years of IT experience required, preferably in a customer-facing role. Hands-on hardware troubleshooting experience, including desktop and laptop PCs, barcode scanners, and AV systems is a plus. Experience with applications such as MS Office and Teams is a plus. Experience with ticketing systems such as ServiceNow is a plus. Experience with iPhone and iPad support is a plus. IT Utilities operational experience is a plus. CompTIA A+ certification is a plus. CompTIA Network+ certification is a plus. GxP Pharmaceutical Environment Experience is a plus. Operational experience providing hands-on support for end-user technical issues in an operating facility is a plus. Excellent problem-solving skills. Excellent and friendly customer service skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Responsible for the deployment, centralized management, lifecycle support, and security hardening of 10ZiG thin/zero client endpoints and VDI/DaaS brokerage connections. This role ensures reliable, low-latency, and compliant virtual desktop delivery across on-premises, hybrid, or cloud-hosted architectures. Key Responsibilities 10ZiG Manager & Infrastructure Administration: Install, configure, and maintain 10ZiG Manager (Linux virtual appliances or Windows server apps), including AWS-hosted or on-premises management consoles. Manage endpoint enrollment, DNS/DHCP discovery settings, SSL tunnels via Cloud Connectors, and security certificates. Firmware, OS Profiles, & Repurposing: Deploy, test, and push operating system configurations and firmware updates across 10ZiG platforms (NOS for Omnissa Horizon, POS, and RepurpOS for converting legacy x86 PCs). Use 10ZiG Repurpose or USB installer tools to convert existing workstations and deploy standardized disk images. VDI Broker Integration: Configure and troubleshoot endpoint connections to primary VDI and DaaS environments, including Omnissa (VMware) Horizon, Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix Workspace, and Parallels RAS. Optimize multimedia and peripheral performance (Blast Extreme, PCoIP, USB redirection, smart cards, and Microsoft Teams optimization). Troubleshooting & Support: Utilize 10ZiG Manager tools for remote shadowing, real-time client control, power scheduling, and centralized log retrieval. Diagnose network connectivity, protocol drops, hardware adapter issues, and unified write filter (UWF) local overlays on Windows IoT builds. Security & Compliance: Implement security baselines such as DISA STIGs, multi-factor authentication, and role-based access control (RBAC) within the management console. Support Authorization to Operate (ATO) and Certificate to Operate (CTO) documentation packages. Required Qualifications & Skills Experience: 3-5+ years in enterprise IT, focusing heavily on VDI or End-User Computing (EUC) endpoint management. 10ZiG Expertise: Hands-on administration of 10ZiG Manager, firmware management, and client profile deployment. VDI Platforms: Practical familiarity with at least one major broker (Omnissa Horizon, AVD, or AWS WorkSpaces). Scripting & Automation: Proficiency in PowerShell, Bash, or Python for automating configuration tasks and user profiles. Certifications: CompTIA Security+ (or DoD 8570/8140 IAT Level II equivalent); security clearances (such as Secret or TS/SCI) if supporting defense/government contracts.
11/01/2026
Full time
Job Description Job Description Responsible for the deployment, centralized management, lifecycle support, and security hardening of 10ZiG thin/zero client endpoints and VDI/DaaS brokerage connections. This role ensures reliable, low-latency, and compliant virtual desktop delivery across on-premises, hybrid, or cloud-hosted architectures. Key Responsibilities 10ZiG Manager & Infrastructure Administration: Install, configure, and maintain 10ZiG Manager (Linux virtual appliances or Windows server apps), including AWS-hosted or on-premises management consoles. Manage endpoint enrollment, DNS/DHCP discovery settings, SSL tunnels via Cloud Connectors, and security certificates. Firmware, OS Profiles, & Repurposing: Deploy, test, and push operating system configurations and firmware updates across 10ZiG platforms (NOS for Omnissa Horizon, POS, and RepurpOS for converting legacy x86 PCs). Use 10ZiG Repurpose or USB installer tools to convert existing workstations and deploy standardized disk images. VDI Broker Integration: Configure and troubleshoot endpoint connections to primary VDI and DaaS environments, including Omnissa (VMware) Horizon, Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix Workspace, and Parallels RAS. Optimize multimedia and peripheral performance (Blast Extreme, PCoIP, USB redirection, smart cards, and Microsoft Teams optimization). Troubleshooting & Support: Utilize 10ZiG Manager tools for remote shadowing, real-time client control, power scheduling, and centralized log retrieval. Diagnose network connectivity, protocol drops, hardware adapter issues, and unified write filter (UWF) local overlays on Windows IoT builds. Security & Compliance: Implement security baselines such as DISA STIGs, multi-factor authentication, and role-based access control (RBAC) within the management console. Support Authorization to Operate (ATO) and Certificate to Operate (CTO) documentation packages. Required Qualifications & Skills Experience: 3-5+ years in enterprise IT, focusing heavily on VDI or End-User Computing (EUC) endpoint management. 10ZiG Expertise: Hands-on administration of 10ZiG Manager, firmware management, and client profile deployment. VDI Platforms: Practical familiarity with at least one major broker (Omnissa Horizon, AVD, or AWS WorkSpaces). Scripting & Automation: Proficiency in PowerShell, Bash, or Python for automating configuration tasks and user profiles. Certifications: CompTIA Security+ (or DoD 8570/8140 IAT Level II equivalent); security clearances (such as Secret or TS/SCI) if supporting defense/government contracts.
Ovation Workplace Services Inc.
Raynham, Massachusetts
Job Description Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. Technician Skill Level and Responsibilities Technicians will provide local, hands-on technical support for MLL PCs and printers. They must have the technical knowledge and troubleshooting skills necessary to diagnose and resolve common end-user computing, network connectivity, and printer-related issues. Key responsibilities include: Network Connectivity: Connect PCs to an available network jack when they are currently connected via Wi-Fi, as required. Local Hands-and-Eyes Support: Provide on-site technical assistance for MLL PC and printer support issues. Migration Support: Troubleshoot and assist with issues arising from failed or incomplete PC migrations. Security and Access: Identify and help resolve issues involving missing security groups, network access, and user permissions, escalating issues when necessary. Application Support: Troubleshoot applications that are not functioning correctly following migration or configuration changes. PC and Printer Troubleshooting: Diagnose and address hardware, connectivity, configuration, and other locally resolvable technical issues affecting MLL PCs and printers. Escalation and Coordination: Document issues, communicate findings, and coordinate with remote IT support teams to resolve problems that require additional access or specialized expertise. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
11/01/2026
Full time
Job Description Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. Technician Skill Level and Responsibilities Technicians will provide local, hands-on technical support for MLL PCs and printers. They must have the technical knowledge and troubleshooting skills necessary to diagnose and resolve common end-user computing, network connectivity, and printer-related issues. Key responsibilities include: Network Connectivity: Connect PCs to an available network jack when they are currently connected via Wi-Fi, as required. Local Hands-and-Eyes Support: Provide on-site technical assistance for MLL PC and printer support issues. Migration Support: Troubleshoot and assist with issues arising from failed or incomplete PC migrations. Security and Access: Identify and help resolve issues involving missing security groups, network access, and user permissions, escalating issues when necessary. Application Support: Troubleshoot applications that are not functioning correctly following migration or configuration changes. PC and Printer Troubleshooting: Diagnose and address hardware, connectivity, configuration, and other locally resolvable technical issues affecting MLL PCs and printers. Escalation and Coordination: Document issues, communicate findings, and coordinate with remote IT support teams to resolve problems that require additional access or specialized expertise. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
Job Description Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. Technician Skill Level and Responsibilities Technicians will provide local, hands-on technical support for MLL PCs and printers. They must have the technical knowledge and troubleshooting skills necessary to diagnose and resolve common end-user computing, network connectivity, and printer-related issues. Key responsibilities include: Network Connectivity: Connect PCs to an available network jack when they are currently connected via Wi-Fi, as required. Local Hands-and-Eyes Support: Provide on-site technical assistance for MLL PC and printer support issues. Migration Support: Troubleshoot and assist with issues arising from failed or incomplete PC migrations. Security and Access: Identify and help resolve issues involving missing security groups, network access, and user permissions, escalating issues when necessary. Application Support: Troubleshoot applications that are not functioning correctly following migration or configuration changes. PC and Printer Troubleshooting: Diagnose and address hardware, connectivity, configuration, and other locally resolvable technical issues affecting MLL PCs and printers. Escalation and Coordination: Document issues, communicate findings, and coordinate with remote IT support teams to resolve problems that require additional access or specialized expertise. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
11/01/2026
Full time
Job Description Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. Technician Skill Level and Responsibilities Technicians will provide local, hands-on technical support for MLL PCs and printers. They must have the technical knowledge and troubleshooting skills necessary to diagnose and resolve common end-user computing, network connectivity, and printer-related issues. Key responsibilities include: Network Connectivity: Connect PCs to an available network jack when they are currently connected via Wi-Fi, as required. Local Hands-and-Eyes Support: Provide on-site technical assistance for MLL PC and printer support issues. Migration Support: Troubleshoot and assist with issues arising from failed or incomplete PC migrations. Security and Access: Identify and help resolve issues involving missing security groups, network access, and user permissions, escalating issues when necessary. Application Support: Troubleshoot applications that are not functioning correctly following migration or configuration changes. PC and Printer Troubleshooting: Diagnose and address hardware, connectivity, configuration, and other locally resolvable technical issues affecting MLL PCs and printers. Escalation and Coordination: Document issues, communicate findings, and coordinate with remote IT support teams to resolve problems that require additional access or specialized expertise. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.
10/20/2026
Full time
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.
10/15/2026
Full time
Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.