69 jobs found

Job Description We are looking for a Field Services Technician to provide hands-on IT support to employees at a manufacturing facility. The person will troubleshoot computer hardware and software issues, install and configure IT equipment, and help employees resolve technical problems. Key Responsibilities Troubleshoot desktop computers, laptops, monitors and other hardware. Install, configure and deploy computers for employees. Provide Windows 10/11 and Microsoft Office support. Assist with Active Directory user accounts and access issues. Troubleshoot printers, drivers and network connectivity. Support Cisco VPN and basic IT connectivity issues. Install and configure software and security applications. Manage IT equipment, inventory and hardware replacements. Handle support requests and update tickets in ServiceNow. Assist with conference room equipment, audio and display systems. Provide onsite technical assistance and coordinate with other IT teams. Required Qualifications 1-3 years of hands-on computer hardware troubleshooting experience beyond imaging and deployment. Experience in Desktop Support, IT Support or Field Services. Knowledge of Windows 10/11 and Microsoft Office. Familiarity with Active Directory. Experience troubleshooting desktops, laptops, printers and peripherals. Good communication and customer service skills. High School Diploma or GED required; Associate degree preferred.

Job Description Type : 6 Months Contract. Pay Rate: $22/hr. on W2 Hours of Operation: 8am-5pm Mon-Fri Job Duties/Responsibilities: • Identify, research, resolve technical issues for local and remote staff. • Become the subject matter expert for various software applications and end point configurations for the business. • Conduct routine equipment servicing out in the field. • Perform on-site activities, related to installation, repair, management and maintenance. • Manage and maintain onsite IT equipment by receiving, inventorying, imaging and deploying IT assets. • Track IT Assets and maintain updated information in the appropriate ITAM database. • Document, track, and monitor problems to ensure timely resolution within the established SLA's of the business. • Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual and or job aids. • Escort vendors inside the data rooms and ensure changes, maintenance is documented, and all safety precautions have been followed. • Assist in maintaining and updating various software applications and desktops configurations to ensure compliance. • Work with other IT departments and vendors to resolve technical issues or implement new technologies for different lines of business. • Perform technology upgrades and refreshes. • Assist in tracking and completing tickets pertaining to application, network, and system issues. • Administer user accounts and permissions to various application, as well as client software. • Serve as technical liaison between program staff and IT. • Perform other duties as assigned by management. Education/Requirements: • High school diploma, GED, or equivalent combination of education, technical training or work experience considered in lieu of degree. • Minimum of 2-4 years of related IT experience. • A portion of time is normally spent performing individual tasks related to the unit or sub-unit. • Ability to communicate in an understandable, polite, and friendly manner, both written and verbal. • Strong organizational skills and ability to multi-task in a medium-size business environment. • Performs other duties as may be assigned by management. Physical Requirements: • Ability to sit for up to 80% of time • Ability to lift up to 40 pounds required • Travel may be required as needed.

Job Description Title: Corporate Field Services Technician Duration: 12 Months with the possibility of extension based on demand. Location: Corning, NY Monday - Friday, 8 AM - 5 PM, some flexibility may be required Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a facility in client location. The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365). Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Must be able to lift equipment up to 40 pounds, as required. Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to- resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. Required Education/Experience: Associates Degree (preferred), HS Diploma or GED Minimum Required 1+ year Hardware Experience (beyond imaging/deployment) 1+ year Customer Service / In-Person Support Experience - Technical Focus - Customer Engagement Preferred Certifications: - CompTIA IT Fundamentals - CompTIA A+ - CompTIA Cloud+ - CompTIA Mobility+ - CompTIA Network+ - CompTIA Server+ Daily tasks include (but are not limited to): o Active Directory Administration o Limited support for corporate mobile devices o Familiarity with cloud applications (OneDrive, SharePoint, Office365, etc.) o Troubleshooting Cisco VPN connectivity o Familiarity supporting Citrix connectivity o Remediating Symantec Endpoint Protection o Dameware/LogMeIn remote connection/utilization o MECM Deployment server utilization o Asset management skills o Microsoft Edge and various browser(s) support o Installation/configuration of various Adobe products o Installation/configuration of Check Point endpoint client software o Conference Room equipment o Printer/driver troubleshooting & installation o ServiceNow utilization o Cisco WebEx service support o Deployment/configuration of standard IP telephony o Hardware ordering/deployment o Documentation (records) management o Knowledge base utilization o Project interaction o Customer scheduling/follow-ups o End user equipment moves (disconnect/reconnect) o Multi-team interaction and/or technical roundtable participation o Standard device imaging via USB/PXE server(s) o Smart-Hands tasks/functions outside of standard operational work Interview Process: Initial phone screening & one round onsite interview

Job Description The Senior Help Desk Technician serves as the highest-tier technical resource within the Help Desk and provides advanced support for faculty, staff, students, classroom technology, enterprise applications, and campus IT services. This role is responsible for resolving complex technical issues, mentoring junior technicians, assisting with infrastructure-related support activities, and ensuring timely resolution of incidents and service requests. The Senior Help Desk Technician demonstrates strong technical troubleshooting skills, excellent customer service, and a commitment to supporting the institution's teaching, learning, and administrative missions while minimizing disruption to users. Responsibilities: • Provide support for file servers and shared storage resources. • Administer user accounts, mailboxes, and access permissions. • Install, configure, and troubleshoot software and hardware for faculty, staff, and student computing environments. • Install, support, and troubleshoot mobile devices and related technologies. • Provide setup, support, and troubleshooting for remote and hybrid users. • Troubleshoot network, wireless, VPN, and connectivity issues. • Deliver technology training and guidance to faculty, staff, and students. • Create and maintain technical documentation, knowledge base articles, and support procedures. • Create, update, track, and close incidents and service requests in the IT ticketing system. • Handle escalated tickets and complex technical issues from Tier 1 support staff. • Provide backup coverage for Help Desk operations and campus technology support. • Support IT initiatives, technology deployments, upgrades, and project-based work. • Coordinate vendor escalations for technology-related issues, equipment repairs, and service upgrades. • Provide reports, metrics, and operational updates as needed to the Director of IT and Infrastructure Manager. • Support classroom technology, audiovisual systems, and campus events as needed. • Must work nights (10:00 AM to 7:00 PM), occasional weekends, and additional hours as needed to support institutional operations and events. Requirements: • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; relevant certifications and equivalent experience may be considered. • Proven experience as a Senior or Lead Help Desk Technician, Desktop Support Technician, or similar customer-facing technical support role; experience supporting higher education technology environments, classroom technology, or academic computing environments. • Ability to diagnose and resolve complex technical issues across multiple technologies and platforms. • Strong written, verbal, and interpersonal communication skills. • Customer-service oriented with the ability to effectively support a diverse campus community. • Strong attention to detail and commitment to quality service delivery. • Highly organized with the ability to manage multiple priorities in a fast-paced environment. • Minimum four (4) years of relevant technical support experience required. • Experience supporting Microsoft 365, Active Directory, endpoint devices, and enterprise applications.

Job Description Join Our Team as an Onsite Support - Field Service Specialist! Are you passionate about delivering exceptional onsite support and ensuring seamless IT operations? Join us as an Onsite Support - Field Service expert and be the backbone of our client locations, providing top-notch service and support. The Role The Onsite Support - Field Service role manages day-to-day onsite end-user support delivery across one or more client locations. The role owns delivery of IMAC requests, break-fix incidents, and infrastructure project support, and is accountable for SLA attainment and customer satisfaction. Pay Rate Transparency Pay Range: $40000 - $45000 / annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). What You'll Do Monitor team queues in the ITSM tool; assign, balance, and re-prioritize work based on impact, urgency, and SLA. Coordinate VIP and executive support, critical incidents, and site outages. Balance BAU tickets against project work so neither breaches commitments. Escalate and coordinate with Service Desk, L3 resolver groups, network, server, and vendor teams. Own fulfillment of Install, Move, Add, and Change requests for end-user devices and peripherals. Deliver and set up computers, peripherals, and software for end users. Image computers using bootable USB media and deploy them to end users. Oversee device refresh and redeployment across sites. Ensure accurate asset tagging, CMDB updates, and asset lifecycle records for every IMAC action. Take Level 1 and Level 2 calls and walk-ups from end users and log them in ServiceDesk Plus; resolve issues ranging from password resets to hardware and software troubleshooting. Provide desk-side support when issues require hands-on troubleshooting. Ensure timely resolution of desktop, laptop, printer, mobile, AV, and peripheral incidents. Escalate issues to the appropriate ServiceDesk Plus resolver groups. Coordinate with vendor technicians to repair hardware under warranty; manage spare-parts inventory. Drive problem management for recurring issues and implement permanent fixes. Manage user and computer assets using Active Directory, Microsoft System Center Configuration Manager (SCCM), ManageEngine, CrowdStrike, and Okta. Manage surplus out-of-warranty equipment: wipe hard drives, remove computer objects from the network, and prepare equipment for sale on GovDeals. Manage Webex accounts for Medicaid call center users. Plan onsite support for infrastructure projects: hardware refresh, OS and application migrations, office moves, network cutovers, and site build-outs. Participate in project planning, provide effort estimates and resource plans, and report progress against milestones. Coordinate after-hours and weekend change windows following the change management process. Ensure adherence to ITIL processes: incident, request, change, problem, asset, and knowledge management. Maintain site SOPs, runbooks, and knowledge articles; drive ticket quality audits. Identify continual service improvement and automation opportunities to reduce onsite effort. Ensure compliance with security, safety, and data-handling policies. What You Bring 2-4 years in IT end-user / field services support. Working knowledge of incident, request, change, problem, and asset management. Hands-on experience with ITSM tools such as ManageEngine ServiceDesk Plus, ServiceNow, or BMC Remedy/Helix, including queue management, dashboards, and reporting. Strong technical background in Windows and macOS endpoints, M365, Active Directory / Entra ID, Okta, CrowdStrike, Webex, printers, mobile devices, and basic networking. Working knowledge of endpoint management tools such as SCCM/MECM, ManageEngine, Intune, or JAMF, including imaging with bootable USB media. Demonstrated ability to manage competing priorities, SLAs, and escalations under pressure. Excellent communication and stakeholder management skills with end users, VIPs, and client leadership. Valid driver's license and ability to travel between sites; ability to lift up to 50 lbs. Why Work With Us Be part of a dynamic team that values innovation and collaboration. Opportunities for professional growth and development. Work in a supportive environment where your contributions are recognized. Equal Employment Opportunity Pyramid Consulting, Inc. / Hoonr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 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Job Description Job Description Description: Benefits: 401k with Company Matching Company Sponsored Health Care Company Provided Life Insurance This can be a fast-paced environment requiring multi-tasking as you work on tickets and receive and respond to incoming tickets. Technician receives customer service requests via phone or email to perform remote or onsite technical support for customers' IT networks, server, desktop & laptop systems. Technician will monitor and respond to incoming support requests via phone, email and our ticketing system. Technician is responsible to attempt resolution of any ticket and escalate tickets not able to complete themselves or contact vendors for support to complete ticket as necessary. Technician will also contribute to company's knowledgebase to maintain customer documentation and troubleshooting steps. Technician will also be required to further education through reading, research activities and certifications. Ideal Candidate: Has experience in providing IT Support for a company or with a Managed Services Provider Strong computer hardware, software & networking skills (Primarily Windows environments) Has a passion for computers and technology Has a desire to help others Is comfortable meeting and speaking to new people Excellent listening skills to understand client computer problems Works well under pressure Excellent time management and organization skills Excellent troubleshooting and problem solving for hardware and software issues Resourceful for finding solutions independently for new/unknown issues or only needs minimal assistance to find a resolution Can follow instructions High attention to detail Works well with others Can communicate clearly in English - read and write Available Monday - Friday 8am - 5pm Willing and able to work some evening and weekends Essential Functions: Provide remote and onsite IT technical support to client end users with the highest quality in customer service Create and process all customer service requests to resolve client issues in a timely fashion Perform onsite technical support and system installation at client sites. Utilize research tools for reviewing client documentation as needed in support activities. Maintain knowledgebase to ensure accurate articles for efficient client troubleshooting. Thoroughly document all client support services on support tickets with items such as specific steps taken to resolve issues. Complete technical support projects and tasks as assigned by manager. Perform timely follow up activities with clients by email or phone to verify success of support activities when client was unavailable for review at the time of service, for example after hour service. Develop & present monthly ongoing training activities to your manager and complete activities as outlined. Attend company meetings as required. Requirements: Knowledge & Experience: Minimum 2 years IT working experience Preferred 2 years experience working for IT company or Managed Services Provider Excellent problem solving skills to be able to efficiently work client troubles to resolution using your knowledge, experience, system documentation, vendor support and online resources. Ticket System - Connectwise (Preferred), Autotask, or other ticket system Remote Monitoring & Management (RMM) - Automate/LabTech, Continuum, Autotask Endpoint Management (AEM), etc. Technology - Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, Remote Desktop, Terminal Services, Cisco ASA, Cisco Switches, Ubuiquiti, Exchange, Office365, Domain Management, Hyper-V, Vmware, ESX, Quickbooks, MS Office Suite, network topology, network printers, scanners, hardware and software installation, OS installation Requirements: Clean driving record Pass background check & Drug Test Experience: IT Managed Service Provider (MSP): 2 years Network Administration: 3 years Education: High school or equivalent Ideal Certifications: Network + A+ Certified Required work authorization: United States Physical Requirements Must be able to lift, pull, and push up to fifty pounds Frequent bending, stooping, crawling, lifting, and reaching Ability to drive a pick-up truck or van Must be able to operate computer equipment for extended periods of time Must be able to stand for extended periods of time Must be able to physically and legally drive a vehicle Flexible to work after hours and on weekends as needed Disclaimer This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities in this position. Management reserves the rights to add, modify, or change the essential functions of the job. Compensation details: 0 Yearly Salary PI4d50ba277ec6-4709

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology. Responsibilities Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems. Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios. Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment. Collaborate with peers and mentors to complete projects and receive feedback on performance. Follow industry-standard practices and protocols for IT support and security. Required Skills Ability to troubleshoot software and hardware issues Strong understanding of Windows and Mac OS environments Knowledge of network configuration and security Excellent communication skills Ability to work in a team and manage time effectively

Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.

Job Description Job Description Aerospace Systems Engineer II Our Client is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets. If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you. A Day in the Life: We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability. Key Responsibilities: Lead systems engineering activities across the project lifecycle, from concept through delivery. Develop and maintain system requirements, CONOPS, ICDs, and risk matrices. Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models. Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met. Write and review test plans, procedures, and reports; analyze and post-process test data. Contribute to design trade studies and product development planning. Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings. Support proposal writing for advanced aerospace concepts. Maintain a safe, clean, and organized work area by following 5S and safety guidelines . Who You Are: You have a Bachelor's degree in engineering, science, or related technical field. 2 - 4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs. Proficiency with requirements tracking and management. Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year. Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards. Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred Top Secret Security Clearance required. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to collaborate across all levels of the organization. Detail-oriented, organized, and adaptable in a fast-paced environment. Strong problem-solving mindset and passion for working in a team-driven culture. What We Offer: Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies. Opportunity to wear multiple hats and grow your skill set. Collaborative and inclusive work culture where your contributions are highly valued. Competitive salary Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision Flexible Spending Account Retirement and Company Match Company-Sponsored Life and LTD Insurance Generous Paid Time Off Policy with up to 4 weeks in the first year. Robust Paid Holiday Schedule Pay range: $110,000.00 - $145,000.00 per year Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience. We are an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.

Job Description Job Description ENSTAR is on a mission to deliver safe and reliable natural gas to Alaskans. If you share our passion for these values and are eager to make a meaningful impact, we invite you to join our dedicated team. What You Will Do: As a GIS Technician, you will play an essential role within our Engineering department, reporting to the Manager of Southern Division Operations. Your responsibilities will include, but are not limited to: Build, test, and deploy web and mobile GIS applications with out-of-the-box tools, and design, develop, test, and deploy ArcGIS Enterprise data services, geoprocessing models, and scripts. Support and maintain enterprise geodatabases (SDE). Design, develop, test, and deploy GIS database models and templates, including file and enterprise geodatabases, to ENSTAR project specifications. Create and maintain data and metadata for GIS maps and applications. Develop editing, field-collection, and geoprocessing procedures for the drafting group, entry-level GIS staff, and editors in other departments. Administer GIS workstations, tablets, and enterprise GIS applications: install, update, and troubleshoot software, and establish and maintain application security. Coordinate with ENSTAR IT and external contractor support on server provisioning, operating-system updates, and security per ENSTAR IT practices. Test GIS project deliverables, solicit stakeholder feedback, and communicate findings and recommendations to the project team. Respond to difficult or complex database and map inquiries from end users, developers, and contractors. Assist with annual USDOT PHMSA reports and the National Pipeline Mapping System submission and participate in PHMSA audits as needed. Work with external contractors and internal stakeholders on GIS projects. Gather requirements and develop and manage project plans, including scope, budget, and schedule, in coordination with the contracted IT project management team. Participate in integrating GIS with other business applications. Develop documentation for GIS programs and applications, train end users, and participate in required training. Other duties as assigned. What You Will Bring: Associate's degree in GIS or a related field required; bachelor's degree preferred. Equivalent combinations of education and experience, technical certifications, or direct ENSTAR experience may be considered. Three or more years using GIS software, including Esri desktop software and enterprise geodatabases or ArcGIS Enterprise. Working knowledge of Python or Arcade, and the ability to build SQL expressions and queries. Demonstrated proficiency in Microsoft Office applications and the ability to learn new software systems. Valid Alaska driver's license and qualification to operate a vehicle under ENSTAR's Driving Policy. Ability to pass background, past employment, credit, drug, and driving-record screening. Preferred: experience with the Esri UPDM data model, Field Maps or Survey123, and PHMSA or NPMS reporting. Preferred Skills and Qualifications: Excellent written, verbal, and listening skills. Strong analytical and organizational skills, including evaluating data, compiling statistics, and preparing maps, reports, graphs, tables, and charts with GIS and other software. Experience with Esri desktop software, including ArcGIS Pro, for editing, analysis, and map production. Working knowledge of map projections, geographic and projected coordinate systems, and datum and coordinate transformations. Experience applying cartographic principles to paper and electronic map products, including symbology, labeling, scale, and layout. Knowledge of ArcGIS Enterprise components: ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store, GeoEvent Server, and hosted or referenced services. Knowledge of ArcGIS Field Maps and Survey123 for field data collection, including form design, offline use, and synchronization back to the enterprise geodatabase. Strong relational database skills, including building SQL expressions and queries against an enterprise geodatabase (SQL Server). Knowledge of the Esri UPDM data model and the ability to design file and enterprise spatial databases to company specifications, including feature classes, domains, subtypes, relationship classes, and metadata. Knowledge of enterprise geodatabase editing patterns used by drafting and other departments, including versioning and reconcile-and-post where those workflows are in place. Knowledge of web application design with out-of-the-box ArcGIS tools such as Experience Builder, Dashboards, or Web AppBuilder. Knowledge of high-accuracy GPS collection practices, including coordinate systems, accuracy thresholds, and correction methods. Working knowledge of Python and Arcade for geoprocessing, attribute rules, and pop-ups, and the ability to learn additional languages as required. Working knowledge of business software applications and the ability to learn organization-specific systems and processes. Working knowledge of the GIS data elements used in annual PHMSA reports and NPMS submissions. If you meet most but not all of the position's qualifications, you are still encouraged to apply. What We Will Provide: ENSTAR is committed to your professional development and your overall health and safety. When you join our team, here is what you can expect: Comprehensive health, dental, prescription, and vision benefits 401(k) plan with generous company contribution Insurance coverage for Life, AD&D, and Long-Term Disability Employee Assistance Program Education Assistance Program Wellness Program Generous leave policies A safety-centric culture Inclusive Workplace: At ENSTAR, we are dedicated to an inclusive workplace that celebrates the unique strengths, perspectives, and experiences of all our employees. We believe that our differences empower us to become a stronger team, leading to better decisions, innovation, and business results. Ready to Join Us? If you are eager to be part of our team and make a difference in the energy industry, please apply via our careers site . Qualified applicants who wish to be considered for the above position must submit a completed, signed application via ENSTAR's online application system at under Career Opportunities. The statements contained in the job description are intended to describe the general nature of tasks and responsibilities. It is not intended to be an exhaustive list of all job duties assigned. Other duties will be assigned as appropriate. Equal Opportunity Employer, including veteran and disability. For more information, contact Monica Henning in Human Resources at .

Job Description Job Description Benefits: PTO SIMPLE IRA Disability Insurance Dental insurance Health insurance Vision insurance ComTech Systems is seeking a Senior Voice & Systems Engineer to join our growing team in Gaithersburg, MD. The ideal candidate is a technically driven professional who enjoys solving complex voice and IT challenges, supporting client environments, and delivering exceptional customer service. This role is responsible for troubleshooting escalated voice and infrastructure issues, supporting and executing technical projects, and helping drive continuous improvement across our service operations. Experience with VoIP platforms, networking, and business IT systems is essential. NOTE: This is an in office position with the need to travel to local client sites. If you are interested in this position, after submitting your resume, call Courtney at . About Us: ComTech Systems is a family-owned small business located in Gaithersburg, MD. We are a full-service provider of Voice and IT solutions to SMB organizations. We have earned an outstanding reputation for quality service by maintaining a team of hardworking professionals with a focus on exceeding our customers' expectations. Please Note: ComTech Systems is an independently owned IT and Voice Solutions provider based in Gaithersburg, MD. We are not affiliated with the larger publicly traded company, Comtech Telecommunications Corp. We value and reward: Respect Service Excellence Growth and Education Team-Oriented Collaboration Accountability Innovation Our Mission: To provide customized IT solutions, delivered by knowledgeable and dedicated professionals in order to increase our clients efficiency, security, and profitability. Responsibilities: Troubleshoot and resolve escalated desktop, server, network, cloud, and VoIP issues. Support Microsoft 365, Azure, Windows Server, Active Directory, networking, security, and backup solutions. Perform upgrades, migrations, deployments, and project work. Diagnose root causes and implement long-term solutions. Assist with technical planning, recommendations, and client projects. Provide guidance to Tier 1 technicians. Perform onsite support, installations, and project work as needed. Maintain accurate ticket notes, time entries, and documentation. Participate in after-hours maintenance and on-call support as needed. Log detailed activities, track calls/requests utilizing ticketing software, and maintain historical records related to problem documentation and resolution Assisting colleagues as necessary Requirements: 3+ years of IT support experience, preferably supporting SMBs in an MSP environment. Strong troubleshooting skills across Microsoft 365, Azure, Windows Server, Active Directory, networking, firewalls, VoIP systems, cybersecurity, backup, and cloud technologies. Experience supporting switches, wireless networks, VPNs, virtualization platforms, and endpoint security solutions. Ability to resolve escalated technical issues and manage multiple priorities effectively. Excellent communication, customer service, and organizational skills. Self-motivated, dependable, and team-oriented, and calm under pressure Ability to document processes and communicate technical concepts effectively. Strong sense of discretion, confidentiality, and professionalism. Proactive mindset focused on accountability and continuous improvement. MSP and ConnectWise experience strongly preferred. Experience supporting Zultys, Metaswitch, or Netsapiens VoIP platforms is a plus Experience with WatchGuard security solutions, Ubiquiti networking, and AI-powered business tools is a plus. Relevant technical certifications are a plus (Microsoft, CompTIA, Cisco, or cybersecurity). Working Hours: Monday - Friday 8am-5pm (with a one-hour lunch break). Occasional after-hours support, maintenance windows, and participation in an on-call rotation may be required. Compensation: $60,000 - $75,000 annually, based on experience, certifications, and qualifications.

Job Description Job Description Are you an Experienced IT Professional looking for a new challenge? Ready to work in a fast-paced environment with some of the IT Support Industry's latest technology? Want to be part a professional team in an established, high-growth company? We're one of the area's top Managed Technology Services Firms and we're looking for our next Systems Engineer . We are seeking an experienced and motivated IT professional to lead exciting projects using today's latest systems and technologies to serve our professional clients As Systems Engineer you'll need to identify user problems promptly, develop solutions and communicate those solutions both internally and to the clients while always maintaining our high level of customer satisfaction. You'll work on more complex or emergency service tickets and projects so you will be in one of the primary positions for our team. You must be a self-starter, a leader as well as a great problem solver. This is an on-site position The Systems Engineer Position: Work will be done remotely supporting desktops and user issues via phone, email, remote access tools and onsite at client locations. Service Engineer will also perform troubleshooting and support for servers, projects and client onboarding. Travel to client locations to troubleshoot, install and maintain equipment. Communicate with clients as needed to resolve support issues and relay client requests for purchase of additional services. Participate in meetings and train Help Desk and Field Technicians. Assist in developing client It strategies. Assist Help Desk Technicians, Field Technicians and Field Engineers with support issues that require escalation as directed by the Service Coordinator or Service Manager. About We are a highly successful Technology Services Company that has been serving clients in the Dallas-Fort Worth area for over 25 years. Our clients are primarily locally-based small to medium sized professional businesses and non-profit organizations. Our clients rely on us for their day-to-day IT needs along with strategic planning and management of their technology infrastructure. As part of our Full Time professional staff you'll enjoy: Great pay Benefits Paid Time Off Company Provided Training Growth Opportunities with a proven industry leader The ability to use your talents and the skills you've mastered as an IT Pro Qualifications, Skills and Experience Required: In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment Ability to pass test demonstrating strong written and verbal communications skills 5+ years IT support experience, 3 or more years as a Field Engineer, with proven experience working on servers and multiple complex projects as lead technician Ability to pass advanced proficiency tests on hardware, software, networking, servers and cloud services and mobile devices Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone Ability to travel to client site using private vehicle, hired vehicle, walking or public transit Ability to be lead technician on server and workstation projects and diagnose network issues Cloud, Microsoft 365 and Microsoft Azure certifications a plus! Managed Services (MSP), Connectwise and Kaseya experience a plus!

Job Description Job Description Are you a Senior IT Professional looking for a new challenge? Ready to work in a fast-paced environment with some of the IT Support Industry's latest technology? Want to be part a professional team in an established, high-growth company? We're one of the area's top Managed Technology Services Firms and we're looking for our next Senior Systems Engineer . We are seeking an experienced and motivated IT professional to lead exciting projects using today's latest systems and technologies to serve our professional clients As Senior Systems Engineer you'll oversee the Installation of multiple complex projects as lead technician, manage work performed by Support Technicians, Field Technicians and Systems Engineers plus serve as a Primary Contact for internal escalations This is an on-site position The Senior Systems Engineer Position: This position requires the candidate to independently recognize need for complex equipment repair and replacement, identify user problems promptly, develop solutions and communicate those solutions both internally and to the clients while always maintaining our high level of customer satisfaction. You will be in one of the primary positions for our team so you must be a self-starter, a leader as well as a great problem solver. You'll work supporting desktops, mobile devices, servers, networks via phone, email, remote access tools and onsite at client locations. Senior Service Engineers also perform support for complex projects. You'll communicate with clients as needed to resolve support issues and coordinate with other members of the Service Team for emergencies. You'll troubleshoot, install, and maintain equipment at client locations, work to fulfill client requests for purchase of additional services or equipment and oversee installation of more complex equipment replacement. Senior Systems Engineers participate in and conduct internal and client meetings, help develop client IT strategies and assist in maintaining company records and customer network documentation. You'll also Assist Help Desk Technicians, Field Technicians and Field Engineers with support issues that require escalation. About We are a highly successful Technology Services Company that has been serving clients in the Dallas-Fort Worth area for over 25 years. Our clients are primarily locally-based small to medium sized professional businesses and non-profit organizations. Our clients rely on us for their day-to-day IT needs along with strategic planning and management of their technology infrastructure. As part of our Full Time professional staff you'll enjoy: Great pay Benefits Paid Time Off Company Provided Training Growth Opportunities with a proven industry leader The ability to use your talents and the skills you've mastered as an IT Pro Qualifications, Skills and Experience Required: In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment Ability to pass test demonstrating strong written and verbal communications skills 5+ years IT support experience, 3 or more years as a Field Engineer, with proven experience working on servers and multiple complex projects as lead technician Ability to pass advanced proficiency tests on hardware, software, networking, servers and cloud services and mobile devices Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone Ability to travel to client site using private vehicle, hired vehicle, walking or public transit Ability to be lead technician on server and workstation projects and diagnose network issues Cloud, Microsoft 365 and Microsoft Azure certifications a plus! Managed Services (MSP), Connectwise and Kaseya experience a plus!

Job Description Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15.15/hour base pay with productivity incentives to increase hourly rates up to $18.15-$35. If you have a passion for computers and want to have a high earning potential based on your productivity, then Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Job Description Computer Repair Technician - Retail & E-Commerce Associate Keeper of the Grumper Foundation Location: Scottsdale, AZ Job Type: Full-Time Pay: $18-$20 per hour, depending on experience About Us: Keeper of the Grumper Foundation is a 501(c)(3) nonprofit organization focused on electronics recycling, refurbishment, responsible reuse, and secure data destruction. We also support youth leadership and community programs through our recycling and resale operations. We are looking for a Computer Repair Technician - Retail & E-Commerce Associate to join our team. This position is ideal for someone who enjoys working with computers and electronics, troubleshooting technical problems, and helping turn donated equipment into quality products for resale. Job Responsibilities: Computer Repair & Refurbishment: Diagnose and troubleshoot desktops, laptops, and other electronics. Test computer hardware and identify defective components. Replace or repair components such as RAM, hard drives/SSDs, batteries, and other parts. Install and configure operating systems and drivers. Prepare computers for resale. Perform basic hardware and software troubleshooting. Test computers thoroughly before they are listed for sale. Follow company procedures for Windows installation and equipment testing. Properly document problems and repair results. E-Commerce & Product Listings: Photograph electronics for online listings. Create accurate and detailed product descriptions. Research product specifications and model information. List products accurately on online marketplaces. Maintain accurate inventory records. Package and prepare sold items for shipping. Retail / Donations: Assist customers with unloading electronics and computer-related items. Maintain an organized and clean retail area. Assist with receiving, sorting, testing, pricing, and displaying merchandise. Provide friendly and professional customer service. Electronics Recycling: Sort electronics for resale, refurbishment, parts, or recycling. Identify equipment that has resale or refurbishment potential. Properly handle recyclable electronics. Follow company procedures for data-bearing equipment. Assist with loading and unloading electronics when needed. Qualifications: Required: Basic knowledge of computers and electronics. Ability to troubleshoot common computer hardware and software problems. Comfortable working with Windows & Apple operating systems. Good attention to detail. Ability to work independently and as part of a team. Reliable and dependable. Good communication and customer service skills. Ability to lift and move electronics and equipment, including TV's. Valid driver's license with a clean driving record. Ability to lift 50-75 lbs and perform physical warehouse tasks. Positive attitude, reliability, and a willingness to learn. Authorized to work in the U.S. Must pass a background check. Preferred: Previous computer repair or IT experience. Experience building or upgrading computers. Experience with eBay or other online marketplaces. Experience with product photography and online listings. CompTIA A+, Network+, or similar certification. Experience diagnosing laptop and desktop hardware. Pay & Benefits: $18-$20 per hour Pay will depend on experience, technical skills, and qualifications. Employee Benefits Include: FREE Dental Insurance FREE Vision Insurance FREE Health Insurance Sick Time Off Benefits are subject to applicable eligibility and plan requirements. Why Work With Keeper of the Grumper? This isn't just a computer repair job. Your work helps give electronics a second life , keeps usable equipment out of landfills, and supports our nonprofit mission. You will have the opportunity to: Develop real-world computer repair skills. Learn about electronics refurbishment. Gain e-commerce experience. Work with a variety of computers and electronics. Help customers find affordable technology. Contribute to environmental sustainability. Support youth leadership programs and community initiatives. How to Apply: Interested in joining our team? Please submit your resume and a brief description of your computer repair or electronics experience . Keeper of the Grumper Foundation SScottsdale AZ keeperofthegrumper.org

Job Description Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. We are passionate about customer service and developing long-term customer relationships. We are looking for associates with those same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. If you have a passion for computers and want to have a high earning potential based off your productivity, then Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $18.81/hour base pay with productivity incentives to increase hourly rates up to $35/HR. If you have a passion for computers and want to have a high earning potential based off your productivity, then Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Flexible Schedules & Excellent Pay Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! We are preparing to open our NEW SANTA CLARA STORE! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. We are passionate about customer service and developing long-term customer relationships. We are looking for associates with those same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS . If you have a passion for computers and want to have a high earning potential based off your productivity, then Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. The salary range is $19 base with an opportunity to make up to $35.50 an hour + commission. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.