Support and improve corporate and factory IT infrastructure at a manufacturing site. Manage endpoint devices and IT assets, support industrial networks and manufacturing systems, automate routine operations, and promote cybersecurity and IT standards. Responsibilities Support corporate IT and factory IT infrastructure, including office devices and manufacturing systems. Help implement and sustain Industry 4.0 technologies with manufacturing teams. Maintain industrial networks, specialized manufacturing endpoints, and production data flows. Manage the IT asset lifecycle, including procurement, provisioning, decommissioning, inventory, and software licenses. Identify and help automate manual IT processes to improve proactive operations. Advise local management and train employees on IT standards and cybersecurity. Required Skills IT infrastructure support Endpoint device lifecycle management Industrial network support Operational technology (OT) Manufacturing endpoint support IT asset management Configuration management database (CMDB) Software license management IT process automation Cybersecurity standards
11/09/2026
Full time
Support and improve corporate and factory IT infrastructure at a manufacturing site. Manage endpoint devices and IT assets, support industrial networks and manufacturing systems, automate routine operations, and promote cybersecurity and IT standards. Responsibilities Support corporate IT and factory IT infrastructure, including office devices and manufacturing systems. Help implement and sustain Industry 4.0 technologies with manufacturing teams. Maintain industrial networks, specialized manufacturing endpoints, and production data flows. Manage the IT asset lifecycle, including procurement, provisioning, decommissioning, inventory, and software licenses. Identify and help automate manual IT processes to improve proactive operations. Advise local management and train employees on IT standards and cybersecurity. Required Skills IT infrastructure support Endpoint device lifecycle management Industrial network support Operational technology (OT) Manufacturing endpoint support IT asset management Configuration management database (CMDB) Software license management IT process automation Cybersecurity standards
Support the Chief Engineer in managing data center operations and technical teams, maintaining critical electrical and mechanical infrastructure, coordinating preventive maintenance and repairs, and responding to incidents. Help ensure facility uptime, safety, compliance, and continuous operational improvement. Responsibilities Support daily data center facility operations and maintenance to maintain uptime and reliability. Assist with supervising and mentoring engineering teams, technicians, and vendors. Monitor electrical distribution, UPS systems, generators, cooling systems, and building automation platforms. Coordinate preventive maintenance, inspections, and corrective repairs. Troubleshoot and escalate service-impacting events and participate in critical incident response and root cause analysis. Maintain technical reports, procedures, documentation, and client communications; support safety, compliance, and infrastructure improvement projects. Required Skills Data center operations Electrical power distribution Uninterruptible power supply (UPS) systems Generator systems Cooling systems Building automation systems Preventive maintenance Critical incident troubleshooting Root cause analysis Facility management systems
11/09/2026
Full time
Support the Chief Engineer in managing data center operations and technical teams, maintaining critical electrical and mechanical infrastructure, coordinating preventive maintenance and repairs, and responding to incidents. Help ensure facility uptime, safety, compliance, and continuous operational improvement. Responsibilities Support daily data center facility operations and maintenance to maintain uptime and reliability. Assist with supervising and mentoring engineering teams, technicians, and vendors. Monitor electrical distribution, UPS systems, generators, cooling systems, and building automation platforms. Coordinate preventive maintenance, inspections, and corrective repairs. Troubleshoot and escalate service-impacting events and participate in critical incident response and root cause analysis. Maintain technical reports, procedures, documentation, and client communications; support safety, compliance, and infrastructure improvement projects. Required Skills Data center operations Electrical power distribution Uninterruptible power supply (UPS) systems Generator systems Cooling systems Building automation systems Preventive maintenance Critical incident troubleshooting Root cause analysis Facility management systems
Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.
11/09/2026
Full time
Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. KEY RESPONSIBILITIES: Install, terminate, splice, and test fiber optic cabling within the data center environment Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Perform rack-and-stack activities and support network infrastructure deployments Conduct fiber patching, cable routing, labeling, and cable management activities Test and certify fiber links using OTDRs, light source/power meters, and other testing environments Troubleshoot connectivity issues and diagnose faults within fiber networks Maintain accurate records of installations, test results, and network documentation Support Moves, Adds, and Changes (MACs) activities across the data center Work closely with network engineers, implementation managers, and third-party vendors Ensure all work is performed in accordance with health & safety standards and site procedures Assist with data center migrations and projects as required. Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation ESSENTIAL CRITERIA: Fiber Splicing & Termination OTDR & Fiber Testing Cable Management Fault Finding & Troubleshooting Data Center Operations Documentation & Reporting Attention to Detail Strong Communication Skills Ability to Work Independently and as Part of a Team DESIRABLE CRITERIA: BICSI Certification (desirable) CFOT or equivalent Fiber Optic Certification ECS/CSCS Card (where applicable) Experience working in live production environments Knowledge of structured cabling systems and network infrastructure The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $25.50-$30.05 USD
11/09/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. KEY RESPONSIBILITIES: Install, terminate, splice, and test fiber optic cabling within the data center environment Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Perform rack-and-stack activities and support network infrastructure deployments Conduct fiber patching, cable routing, labeling, and cable management activities Test and certify fiber links using OTDRs, light source/power meters, and other testing environments Troubleshoot connectivity issues and diagnose faults within fiber networks Maintain accurate records of installations, test results, and network documentation Support Moves, Adds, and Changes (MACs) activities across the data center Work closely with network engineers, implementation managers, and third-party vendors Ensure all work is performed in accordance with health & safety standards and site procedures Assist with data center migrations and projects as required. Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation ESSENTIAL CRITERIA: Fiber Splicing & Termination OTDR & Fiber Testing Cable Management Fault Finding & Troubleshooting Data Center Operations Documentation & Reporting Attention to Detail Strong Communication Skills Ability to Work Independently and as Part of a Team DESIRABLE CRITERIA: BICSI Certification (desirable) CFOT or equivalent Fiber Optic Certification ECS/CSCS Card (where applicable) Experience working in live production environments Knowledge of structured cabling systems and network infrastructure The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $25.50-$30.05 USD
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
11/09/2026
Full time
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. KEY RESPONSIBILITIES: Install, terminate, splice, and test fiber optic cabling within the data center environment Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Perform rack-and-stack activities and support network infrastructure deployments Conduct fiber patching, cable routing, labeling, and cable management activities Test and certify fiber links using OTDRs, light source/power meters, and other testing environments Troubleshoot connectivity issues and diagnose faults within fiber networks Maintain accurate records of installations, test results, and network documentation Support Moves, Adds, and Changes (MACs) activities across the data center Work closely with network engineers, implementation managers, and third-party vendors Ensure all work is performed in accordance with health & safety standards and site procedures Assist with data center migrations and projects as required. Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation ESSENTIAL CRITERIA: Fiber Splicing & Termination OTDR & Fiber Testing Cable Management Fault Finding & Troubleshooting Data Center Operations Documentation & Reporting Attention to Detail Strong Communication Skills Ability to Work Independently and as Part of a Team DESIRABLE CRITERIA: BICSI Certification (desirable) CFOT or equivalent Fiber Optic Certification ECS/CSCS Card (where applicable) Experience working in live production environments Knowledge of structured cabling systems and network infrastructure The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $25.50-$30.05 USD
11/09/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. KEY RESPONSIBILITIES: Install, terminate, splice, and test fiber optic cabling within the data center environment Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Perform rack-and-stack activities and support network infrastructure deployments Conduct fiber patching, cable routing, labeling, and cable management activities Test and certify fiber links using OTDRs, light source/power meters, and other testing environments Troubleshoot connectivity issues and diagnose faults within fiber networks Maintain accurate records of installations, test results, and network documentation Support Moves, Adds, and Changes (MACs) activities across the data center Work closely with network engineers, implementation managers, and third-party vendors Ensure all work is performed in accordance with health & safety standards and site procedures Assist with data center migrations and projects as required. Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation ESSENTIAL CRITERIA: Fiber Splicing & Termination OTDR & Fiber Testing Cable Management Fault Finding & Troubleshooting Data Center Operations Documentation & Reporting Attention to Detail Strong Communication Skills Ability to Work Independently and as Part of a Team DESIRABLE CRITERIA: BICSI Certification (desirable) CFOT or equivalent Fiber Optic Certification ECS/CSCS Card (where applicable) Experience working in live production environments Knowledge of structured cabling systems and network infrastructure The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $25.50-$30.05 USD
Job Description Job Description Are you hands-on, reliable, and ready to help build something that truly connects communities? Do you enjoy working outdoors, solving problems, and being part of a growing team that keeps people connected? Socket is looking for a Network Fiber Technician I to join our field operations team. In this role, you'll install, maintain, and repair fiber lines and systems that deliver high-speed internet to homes and businesses across our expanding network. From bucket trucks to problem-solving, you'll help power the infrastructure that fuels the future-and our communities. This is a great fit for someone who's mechanically inclined, takes pride in their work, and enjoys a fast-paced environment. A Day in the Life You'll start your day reviewing scheduled installs or repairs, loading up your equipment, and heading into the field. One job may require you to pull fiber to a new home, while the next has you up in the bucket truck making aerial repairs. Throughout the day, you'll coordinate with dispatch, document your work, and make sure everything is completed safely and correctly. Whether it's installing new service or restoring downed lines, your work directly impacts the quality of life for our customers. What You'll Do Key responsibilities include: Install, maintain, and repair mainline and service fiber cables and related equipment Familiarity with bucket truck operation for occasional backup work Be prepared to dispatch to trouble ticket issues to resolve problems and help customers get back online Follow all safety protocols and standards on every job site Maintain accurate documentation and communicate clearly with team members and supervisors Provide responsive, courteous service during installations or repairs Maintain a valid driver's license and clean driving record Lift, carry, push, or pull up to 75 lbs as part of daily tasks Show up consistently and ready to work in all weather conditions What Will Help You Stand Out Preferred Qualifications: Previous experience in fiber, construction, or utility work Basic splicing knowledge Some college or technical training preferred Prior experience with aerial construction or working from a bucket truck Flexible and solutions-oriented when challenges arise Comfortable working independently or with a small team What We're Looking For To be considered for this role, you'll need the following required qualifications: High school diploma or equivalent Valid driver's license with clean driving record Ability to work outdoors in all types of weather Ability to lift 50-70 lbs Ability to follow safety procedures and perform physically demanding tasks Strong teamwork and communication skills Self-motivated and dependable Willingness to learn and adapt in a fast-moving environment Why Join Socket? At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service-we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive pay Medical, dental, vision, life, and 401k with match Free coaching/counseling for employees & families Free fiber service (if available in your area) Tuition reimbursement for personal and professional growth Community engagement opportunities Culture that values results, effort, and integrity Our Core Values Respect : Toward all customers, communities, property, and coworkers. Advocacy: In-person, online, or by phone-we go beyond support to serve as customer advocates. Transparency : In our commitments, service experiences, and business relationships. Progress : Growth is proof of our dedication to improving lives and communities. Winning : Every conversation is a chance to gain a customer for life. Ready to Apply? If you're ready to grow your skills and be part of a team committed to keeping communities connected- apply today! This role is not eligible for Visa sponsorship. Salary and benefits commensurate with experience. Equal Opportunity Employer. This employer uses everify. This role is not eligible for relocation.
11/09/2026
Full time
Job Description Job Description Are you hands-on, reliable, and ready to help build something that truly connects communities? Do you enjoy working outdoors, solving problems, and being part of a growing team that keeps people connected? Socket is looking for a Network Fiber Technician I to join our field operations team. In this role, you'll install, maintain, and repair fiber lines and systems that deliver high-speed internet to homes and businesses across our expanding network. From bucket trucks to problem-solving, you'll help power the infrastructure that fuels the future-and our communities. This is a great fit for someone who's mechanically inclined, takes pride in their work, and enjoys a fast-paced environment. A Day in the Life You'll start your day reviewing scheduled installs or repairs, loading up your equipment, and heading into the field. One job may require you to pull fiber to a new home, while the next has you up in the bucket truck making aerial repairs. Throughout the day, you'll coordinate with dispatch, document your work, and make sure everything is completed safely and correctly. Whether it's installing new service or restoring downed lines, your work directly impacts the quality of life for our customers. What You'll Do Key responsibilities include: Install, maintain, and repair mainline and service fiber cables and related equipment Familiarity with bucket truck operation for occasional backup work Be prepared to dispatch to trouble ticket issues to resolve problems and help customers get back online Follow all safety protocols and standards on every job site Maintain accurate documentation and communicate clearly with team members and supervisors Provide responsive, courteous service during installations or repairs Maintain a valid driver's license and clean driving record Lift, carry, push, or pull up to 75 lbs as part of daily tasks Show up consistently and ready to work in all weather conditions What Will Help You Stand Out Preferred Qualifications: Previous experience in fiber, construction, or utility work Basic splicing knowledge Some college or technical training preferred Prior experience with aerial construction or working from a bucket truck Flexible and solutions-oriented when challenges arise Comfortable working independently or with a small team What We're Looking For To be considered for this role, you'll need the following required qualifications: High school diploma or equivalent Valid driver's license with clean driving record Ability to work outdoors in all types of weather Ability to lift 50-70 lbs Ability to follow safety procedures and perform physically demanding tasks Strong teamwork and communication skills Self-motivated and dependable Willingness to learn and adapt in a fast-moving environment Why Join Socket? At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service-we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive pay Medical, dental, vision, life, and 401k with match Free coaching/counseling for employees & families Free fiber service (if available in your area) Tuition reimbursement for personal and professional growth Community engagement opportunities Culture that values results, effort, and integrity Our Core Values Respect : Toward all customers, communities, property, and coworkers. Advocacy: In-person, online, or by phone-we go beyond support to serve as customer advocates. Transparency : In our commitments, service experiences, and business relationships. Progress : Growth is proof of our dedication to improving lives and communities. Winning : Every conversation is a chance to gain a customer for life. Ready to Apply? If you're ready to grow your skills and be part of a team committed to keeping communities connected- apply today! This role is not eligible for Visa sponsorship. Salary and benefits commensurate with experience. Equal Opportunity Employer. This employer uses everify. This role is not eligible for relocation.
Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ Years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements: Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
11/09/2026
Full time
Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ Years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements: Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
Job Description Job Description Data Center Technician We are looking for 30 technicians to start ASAP in Fort Wayne IN. Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. All applicants applying will be required to submit to a full background check, drug screen and employment verification. There is NO RELOCATION EXPENSES This is a 6-month contract role ,40-50+ hours per week - W2 Rate - PLUS paid OT and PTO AND Health Coverage - Hours- 7am-4pm Monday - Friday (subject to change) OT Hours- TBD Our client is a global leader in deploying and enabling data center infrastructure. Our solutions are tailored across every phase of the Data Center Lifecycle: Assess. Design. Install. Manage. Maintain. Transform. Our mission is to enable your mission critical infrastructure to be resilient, agile, and adaptive for tomorrow's technology. Leveraging our unique, proven methodologies and training programs, alongside decades of experience partnering with the world's technology leaders, our team of highly skilled and trained specialists is dedicated to delivering your vision into an operationally efficient, reliable, and safe data center. As a market-leading service provider, they aim to be a strategic partner in navigating the rapidly evolving technological advancements, providing operational leadership and the co-creation of cutting-edge infrastructure solutions for and sustainable deployment of new technologies such as AI, Automation, and NextGen Compute platforms. Key Responsibilities: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. Main Duties / Required: • Knowledge and use of basic telecom hand tools. • Must understand customer service. • Clear understanding of job safety requirements. • Be able to read and understand floor plans. • Should be familiar on wiring schemes and wiring testing. • Should be able to pull all types of low voltage cable. • Should understand and be capable in performing field terminations and labeling. • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. • Capable of maintaining orderly paperwork, capable of running service jobs. • Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. • Capable of working in Data Centers • Shall be able to install ladder racking and seismic bracing both above and under raise floor. • Basic understanding of both copper and fiber cable testing and troubleshooting. • Read and understand blueprints and design document • Dress and furcate fiber trunks for splicing • Maintaining orderly paperwork and running service • Fusion Splice including Ribbon/Single OSP/ISP • Install, connect, and decom network equipment • Operate DSX 5000 tester/OTDR Tester • Program testers • Download test results to Linkware/Linkware Live • Save test results, verify, and submit to customer • Create mass labels and apply per Portmap • Differentiate live cables from decom cable • Copper testing and troubleshooting • Conduct Service Swaps of live networking devices • Understand "FIM" database and operate scanners PHYSICAL REQUIREMENTS • Primarily walking, standing, and bending for extended periods with some sitting. • Ability to communicate effectively with verbal, written, visual and listening skills. • Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments. • Able to lift and carry heavy equipment, up to 50 pounds. • Ability to pull cables. • Ability to climb ladders an Key Skills / Words: (at least 6) Data Center Technician Decommission Splicing Low Voltage
11/09/2026
Full time
Job Description Job Description Data Center Technician We are looking for 30 technicians to start ASAP in Fort Wayne IN. Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. All applicants applying will be required to submit to a full background check, drug screen and employment verification. There is NO RELOCATION EXPENSES This is a 6-month contract role ,40-50+ hours per week - W2 Rate - PLUS paid OT and PTO AND Health Coverage - Hours- 7am-4pm Monday - Friday (subject to change) OT Hours- TBD Our client is a global leader in deploying and enabling data center infrastructure. Our solutions are tailored across every phase of the Data Center Lifecycle: Assess. Design. Install. Manage. Maintain. Transform. Our mission is to enable your mission critical infrastructure to be resilient, agile, and adaptive for tomorrow's technology. Leveraging our unique, proven methodologies and training programs, alongside decades of experience partnering with the world's technology leaders, our team of highly skilled and trained specialists is dedicated to delivering your vision into an operationally efficient, reliable, and safe data center. As a market-leading service provider, they aim to be a strategic partner in navigating the rapidly evolving technological advancements, providing operational leadership and the co-creation of cutting-edge infrastructure solutions for and sustainable deployment of new technologies such as AI, Automation, and NextGen Compute platforms. Key Responsibilities: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. Main Duties / Required: • Knowledge and use of basic telecom hand tools. • Must understand customer service. • Clear understanding of job safety requirements. • Be able to read and understand floor plans. • Should be familiar on wiring schemes and wiring testing. • Should be able to pull all types of low voltage cable. • Should understand and be capable in performing field terminations and labeling. • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. • Capable of maintaining orderly paperwork, capable of running service jobs. • Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. • Capable of working in Data Centers • Shall be able to install ladder racking and seismic bracing both above and under raise floor. • Basic understanding of both copper and fiber cable testing and troubleshooting. • Read and understand blueprints and design document • Dress and furcate fiber trunks for splicing • Maintaining orderly paperwork and running service • Fusion Splice including Ribbon/Single OSP/ISP • Install, connect, and decom network equipment • Operate DSX 5000 tester/OTDR Tester • Program testers • Download test results to Linkware/Linkware Live • Save test results, verify, and submit to customer • Create mass labels and apply per Portmap • Differentiate live cables from decom cable • Copper testing and troubleshooting • Conduct Service Swaps of live networking devices • Understand "FIM" database and operate scanners PHYSICAL REQUIREMENTS • Primarily walking, standing, and bending for extended periods with some sitting. • Ability to communicate effectively with verbal, written, visual and listening skills. • Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments. • Able to lift and carry heavy equipment, up to 50 pounds. • Ability to pull cables. • Ability to climb ladders an Key Skills / Words: (at least 6) Data Center Technician Decommission Splicing Low Voltage
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
11/09/2026
Full time
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
Job Description Job Description Level 4 Installer Pay Rate: $31-$32.50/hr NYC Metro NIGHTS The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating • Cat cabling and RJ45 connecting • Fiber running, scoping, cleaning, testing and terminating • Leads must have admin skills for daily reporting, and customer interaction • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3 • Input job status, issues and requests and all-expense-related information into the Project Management platform. • Reconcile materials for sales order using web-based inventory control forms • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. • Maintain tools assigned to the job as well as monitor tool calibration requirements • Perform hardware testing, such as power verification, device provisioning and system tests. • Responsible for all work meeting all customer standards. • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience. • Good mechanical aptitude. • Knowledge of basic power tools. • Optical routing equipment installations • Fiber optic cable installation & testing practices • AC/DC power • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)
11/09/2026
Full time
Job Description Job Description Level 4 Installer Pay Rate: $31-$32.50/hr NYC Metro NIGHTS The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating • Cat cabling and RJ45 connecting • Fiber running, scoping, cleaning, testing and terminating • Leads must have admin skills for daily reporting, and customer interaction • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3 • Input job status, issues and requests and all-expense-related information into the Project Management platform. • Reconcile materials for sales order using web-based inventory control forms • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. • Maintain tools assigned to the job as well as monitor tool calibration requirements • Perform hardware testing, such as power verification, device provisioning and system tests. • Responsible for all work meeting all customer standards. • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience. • Good mechanical aptitude. • Knowledge of basic power tools. • Optical routing equipment installations • Fiber optic cable installation & testing practices • AC/DC power • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. The employee will be required to climb and work off of ladders. The employee will be required to work under raised floors. The employee will be required to cut and drill metal and concrete. The employee must be able to distinguish between different colors. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)
Job Description Job Description The essential duties and responsibilities of the Experienced Two-Way Radio Technician, BDA Installer are as follows: Install Bi Directional Amplifiers (BDA), equipment and associated components Install 2-way radios in commercial and public safety vehicles Troubleshoot, diagnose and provide solutions to customer problems/needs Complete service visit paperwork Experience will be gained in the following areas: Installations of mobile and base station radios Radio Frequency (RF) theory and design NFPA Codes IP Networking Construction of system infrastructure Radio programming and repair System troubleshooting and repair
11/09/2026
Full time
Job Description Job Description The essential duties and responsibilities of the Experienced Two-Way Radio Technician, BDA Installer are as follows: Install Bi Directional Amplifiers (BDA), equipment and associated components Install 2-way radios in commercial and public safety vehicles Troubleshoot, diagnose and provide solutions to customer problems/needs Complete service visit paperwork Experience will be gained in the following areas: Installations of mobile and base station radios Radio Frequency (RF) theory and design NFPA Codes IP Networking Construction of system infrastructure Radio programming and repair System troubleshooting and repair
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
11/09/2026
Full time
Job Description Job Description Outsource is still hiring for a Data Center Technician in Rock Hill, SC! We have one remaining opening for a technician with experience installing Cat5, Cat6, and fiber optic cabling. Qualified candidates will complete a quick 5-minute phone interview with the Project Manager. Updated resumes are required for consideration. Job Responsibilities Pull, route, and install Cat5, Cat6, and fiber optic cabling in a data center environment Assist with structured cabling infrastructure installations Organize, dress, and label cables according to project specifications Work alongside other technicians to complete installations efficiently Maintain a clean and safe work environment Requirements Previous hands-on experience installing Cat5, Cat6, and/or fiber optic cabling Ability to work in an active data center environment Ability to work 50+ hours per week Availability to work Monday through Friday Updated resume required for submission Compensation & Schedule $22-$27/hr depending on experience 50+ hours per week Monday-Friday schedule Overtime opportunities Project located in Rock Hill, SC Interview Process We are looking to fill one remaining position. The interview process includes a brief 5-minute phone conversation with the Project Manager. Apply today with your updated resume to be considered for this opportunity! Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California. Company Description Outsource is the largest staffing firm in the nation specializing in the placement of low voltage and electrical talent. We deploy crews of qualified technicians to electrical and low voltage contractors on a temporary basis in all 50 states, and we fill hundreds of permanent job openings directly with our clients each year. Outsource has been in business since 1998 with 24 locations across the nation. The company's headquarters is located in Los Angeles, California.
Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR kb2ujbvIX7
11/09/2026
Full time
Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR kb2ujbvIX7
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
11/09/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
11/09/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
11/09/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
11/09/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
11/09/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
