Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
11/09/2026
Full time
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
11/09/2026
Full time
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
Job Description Job Description Data Center Technician We are looking for 30 technicians to start ASAP in Fort Wayne IN. Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. All applicants applying will be required to submit to a full background check, drug screen and employment verification. There is NO RELOCATION EXPENSES This is a 6-month contract role ,40-50+ hours per week - W2 Rate - PLUS paid OT and PTO AND Health Coverage - Hours- 7am-4pm Monday - Friday (subject to change) OT Hours- TBD Our client is a global leader in deploying and enabling data center infrastructure. Our solutions are tailored across every phase of the Data Center Lifecycle: Assess. Design. Install. Manage. Maintain. Transform. Our mission is to enable your mission critical infrastructure to be resilient, agile, and adaptive for tomorrow's technology. Leveraging our unique, proven methodologies and training programs, alongside decades of experience partnering with the world's technology leaders, our team of highly skilled and trained specialists is dedicated to delivering your vision into an operationally efficient, reliable, and safe data center. As a market-leading service provider, they aim to be a strategic partner in navigating the rapidly evolving technological advancements, providing operational leadership and the co-creation of cutting-edge infrastructure solutions for and sustainable deployment of new technologies such as AI, Automation, and NextGen Compute platforms. Key Responsibilities: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. Main Duties / Required: • Knowledge and use of basic telecom hand tools. • Must understand customer service. • Clear understanding of job safety requirements. • Be able to read and understand floor plans. • Should be familiar on wiring schemes and wiring testing. • Should be able to pull all types of low voltage cable. • Should understand and be capable in performing field terminations and labeling. • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. • Capable of maintaining orderly paperwork, capable of running service jobs. • Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. • Capable of working in Data Centers • Shall be able to install ladder racking and seismic bracing both above and under raise floor. • Basic understanding of both copper and fiber cable testing and troubleshooting. • Read and understand blueprints and design document • Dress and furcate fiber trunks for splicing • Maintaining orderly paperwork and running service • Fusion Splice including Ribbon/Single OSP/ISP • Install, connect, and decom network equipment • Operate DSX 5000 tester/OTDR Tester • Program testers • Download test results to Linkware/Linkware Live • Save test results, verify, and submit to customer • Create mass labels and apply per Portmap • Differentiate live cables from decom cable • Copper testing and troubleshooting • Conduct Service Swaps of live networking devices • Understand "FIM" database and operate scanners PHYSICAL REQUIREMENTS • Primarily walking, standing, and bending for extended periods with some sitting. • Ability to communicate effectively with verbal, written, visual and listening skills. • Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments. • Able to lift and carry heavy equipment, up to 50 pounds. • Ability to pull cables. • Ability to climb ladders an Key Skills / Words: (at least 6) Data Center Technician Decommission Splicing Low Voltage
11/09/2026
Full time
Job Description Job Description Data Center Technician We are looking for 30 technicians to start ASAP in Fort Wayne IN. Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. All applicants applying will be required to submit to a full background check, drug screen and employment verification. There is NO RELOCATION EXPENSES This is a 6-month contract role ,40-50+ hours per week - W2 Rate - PLUS paid OT and PTO AND Health Coverage - Hours- 7am-4pm Monday - Friday (subject to change) OT Hours- TBD Our client is a global leader in deploying and enabling data center infrastructure. Our solutions are tailored across every phase of the Data Center Lifecycle: Assess. Design. Install. Manage. Maintain. Transform. Our mission is to enable your mission critical infrastructure to be resilient, agile, and adaptive for tomorrow's technology. Leveraging our unique, proven methodologies and training programs, alongside decades of experience partnering with the world's technology leaders, our team of highly skilled and trained specialists is dedicated to delivering your vision into an operationally efficient, reliable, and safe data center. As a market-leading service provider, they aim to be a strategic partner in navigating the rapidly evolving technological advancements, providing operational leadership and the co-creation of cutting-edge infrastructure solutions for and sustainable deployment of new technologies such as AI, Automation, and NextGen Compute platforms. Key Responsibilities: Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies. Main Duties / Required: • Knowledge and use of basic telecom hand tools. • Must understand customer service. • Clear understanding of job safety requirements. • Be able to read and understand floor plans. • Should be familiar on wiring schemes and wiring testing. • Should be able to pull all types of low voltage cable. • Should understand and be capable in performing field terminations and labeling. • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. • Capable of maintaining orderly paperwork, capable of running service jobs. • Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. • Capable of working in Data Centers • Shall be able to install ladder racking and seismic bracing both above and under raise floor. • Basic understanding of both copper and fiber cable testing and troubleshooting. • Read and understand blueprints and design document • Dress and furcate fiber trunks for splicing • Maintaining orderly paperwork and running service • Fusion Splice including Ribbon/Single OSP/ISP • Install, connect, and decom network equipment • Operate DSX 5000 tester/OTDR Tester • Program testers • Download test results to Linkware/Linkware Live • Save test results, verify, and submit to customer • Create mass labels and apply per Portmap • Differentiate live cables from decom cable • Copper testing and troubleshooting • Conduct Service Swaps of live networking devices • Understand "FIM" database and operate scanners PHYSICAL REQUIREMENTS • Primarily walking, standing, and bending for extended periods with some sitting. • Ability to communicate effectively with verbal, written, visual and listening skills. • Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments. • Able to lift and carry heavy equipment, up to 50 pounds. • Ability to pull cables. • Ability to climb ladders an Key Skills / Words: (at least 6) Data Center Technician Decommission Splicing Low Voltage
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
11/09/2026
Full time
Job Description Job Description As Centerline expands its data center operations across the United States, we are seeking experienced Data Center Fiber Splice Technicians to support the installation, testing, commissioning, and maintenance of critical fiber infrastructure. This role combines hands-on technical expertise with collaboration across construction, commissioning, and customer teams in fast-paced, mission-critical environments. The ideal candidate will have extensive experience with fiber optic splicing, testing, troubleshooting, and documentation within data center, enterprise, or telecommunications environments. Candidates should be customer-focused, safety-minded, and committed to delivering high-quality work. What You Will Do: Perform single-fiber, ribbon, and mass fusion splicing of single-mode and multi-mode fiber optic cables in data center environments. Install, terminate, test, and troubleshoot fiber optic infrastructure supporting hyperscale, enterprise, and colocation data centers. Work with fiber distribution frames (FDFs), patch panels, MPO/MTP systems, and structured cabling infrastructure. Perform advanced fiber testing and troubleshooting using OTDR, OLTS, iOLM, power meters, and fiber characterization equipment. Interpret fiber routing diagrams, rack elevations, splice schematics, and construction drawings. Prepare accurate as-built documentation, test results, labeling, and project deliverables. Support commissioning, turn-up, migration, and maintenance activities for active network environments. Identify and resolve fiber-related issues while maintaining service continuity in mission-critical facilities. Collaborate with project managers, engineers, customers, and commissioning teams to ensure successful project completion. Train and mentor junior technicians on fiber splicing techniques, testing procedures, and industry best practices. Maintain compliance with customer standards, quality requirements, and company safety programs. Participate in scheduled maintenance windows, including occasional night, weekend, and holiday work when required. What You Will Need: Minimum 2 years of experience as a Fiber Optic Splice Technician, preferably in data center, enterprise, or telecommunications environments. High School Diploma or GED required. Demonstrated experience with fusion splicing, ribbon splicing, fiber testing, and troubleshooting. Strong understanding of single-mode and multi-mode fiber optic systems. Ability to read and interpret construction drawings, fiber schematics, and technical documentation. Experience using OTDRs, power meters, light sources, iOLM platforms, and fiber certification equipment. Ability to perceive color differences for fiber identification and troubleshooting. Proficiency with basic computer applications and project documentation tools. Strong communication and teamwork skills. Valid driver's license with acceptable driving record. Ability to pass required background checks, drug screenings, and customer-specific site requirements. Ability to work in active data center environments while following strict operational and safety procedures. Nice to have: Ribbon Splicing Connectorization experience Work Environment: Repeated and frequent ability to lift, from floor to above head, 25 lbs continuously. Ability to sit, stand, climb, kneel, bend, lift, crawl, squat, reach, and utilize both hands and feet in an aerial and underground capacity. Environmental Conditions exposure is heat, cold, dust, wet, vibration, and very loud noise. Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier, and fax machines regularly during the course of work. Work is performed in and out of an office environment. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Teamwork, Accountability, and Reliability. Our values are key to our team's success and driving everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
11/09/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
11/09/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
11/09/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad is currently seeking Second Shift Digital Press Operators to work in our Quad Instore facility in West Allis. The Operator is responsible for producing quality printed sheets, boards, or rolls. We offer paid relocation help to candidates with prior experience. The job duties for this position include, but are not limited to: Operate and troubleshoot multiple digital presses: Flatbed and Roll Presses - Durst presses and Inca Onset devices. Accurately interpret, document, and communicate diagnostic feedback from equipment and act upon information to resolve production, maintenance, and repair issues. Perform color matching of the supplied material. Read and understand job tickets. Complete necessary job paperwork. Command of technical vocabulary and the ability to communicate effectively with electronic prepress, press operators, customer service, vendors, equipment technicians, and customers is essential. Clean and maintain the work area. Hiring for 2nd shift (3 pm-1 am, Monday - Thursday). Overtime and weekends as required. Qualifications: HS diploma or equivalent. Candidates must be able to differentiate between colors and will be required to complete a color test. Must have strong mathematical skills. All equipment operations are controlled via a computer interface. The position requires the ability to navigate through multiple computer screens quickly and efficiently. Computer software application experience in a prepress environment and experience in digital color control, color manipulation, and experience operating Digital presses is a plus. However, candidates with offset experience and strong computer skills may be considered. Successful candidates must possess solid organizational and problem-solving skills and be able to work in a fast-paced environment with little or no supervision. Must be self-motivated, reliable, and quality and safety oriented. Ability to apply written instructions to job set-up. Able to lift to 50 pounds, reach, bend, walk, stand, stoop, pull, and push with or without reasonable accommodations. Must be available for overtime during the week and on weekends when needed. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the L10/L11 Test Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this L10/L11 Test Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
11/09/2026
Full time
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the L10/L11 Test Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this L10/L11 Test Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Team Our Data Center Operations team is at the physical core of our business, responsible for building, maintaining, and operating the infrastructure that powers the cloud. We are seeking Data Center Technicians across a range of experience levels to ensure service availability, physical reliability, and operational excellence across our facilities. In this salaried, 100% on-site position, you will perform hands-on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs. Your responsibilities and level of autonomy will match your experience, with opportunities to build technical skills and take on more complex work. Candidates will be leveled during the interview process based on technical expertise, depth of experience, and problem-solving ability. This role requires participation in a rotating on-call schedule. You must live within 60 minutes of the site to support on-call responsibilities and be able to travel up to 15% to other data center locations as needed. Key Responsibilities: Data Center Operations & Maintenance: Assemble, rack, stack, and maintain data center server, storage, and networking hardware. Maintain hot/cold aisle containment, conduct inventory audits, and perform routine physical maintenance. Diagnostics & Repair: Conduct hardware and network diagnostics on live and offline systems. Troubleshoot issues reported through tickets, replace components, and perform physical repairs. Equipment Deployment: Support equipment installations, device provisioning, and operating system installations, taking on more complex troubleshooting and deployment work as your experience grows. Structured Cabling & Security: Maintain high standards of cable management and structured cabling, and follow physical and cybersecurity protocols. Process & Documentation: Maintain accurate inventory records and ticket updates. Contribute to standard operating procedures (SOPs), technical documentation, and process improvements. Collaboration & Knowledge Sharing: Collaborate with local and cross-functional teams to support operational readiness. Share knowledge and contribute to team training and development. On-Call & Response: Participate in a rotating on-call schedule and be available to arrive on-site within 60 minutes when an incident requires hands-on support. Qualifications: Hardware Foundation: Hands-on experience or coursework in computer hardware assembly, installation, and physical and logical troubleshooting. Operating Systems & Networking: Familiarity with Linux operating systems and fundamental networking concepts. Problem-Solving & Judgment: Ability to follow established procedures, prioritize tasks, troubleshoot technical issues, and recognize when to ask for guidance or escalate. Communication & Teamwork: Strong organizational and communication skills, a collaborative and curious mindset, and a commitment to high reliability standards. Learning & Development: Willingness to build technical skills, learn new systems, and take on responsibilities that match your experience. Physical Requirements: Ability to perform the following essential duties, with or without reasonable accommodation: Move and position equipment weighing up to 50 lbs. Remain in a stationary position for extended periods while performing diagnostics and repairs. Access equipment in confined spaces, under-floor areas, and on ladders. Handle small hardware components, connectors, and cabling with precision. Work in data center environments with hot/cold aisle temperatures ranging from 60 ree;F to 90 ree;F. Preferred Skills: Associate's degree, bachelor's degree, or equivalent practical experience in Computer Science, Information Technology, Computer Networking, or a related field. Hands-on experience in enterprise or commercial data center environments. Experience with Linux OS administration, command-line tools, and device provisioning. Scripting and automation experience with Python, Bash, or shell scripts. Networking experience with Cisco IOS, Juniper Junos, or enterprise switch/router configurations. Industry certifications such as CompTIA A+, Network+, Server+, or Linux+. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! Compensation & Benefits The base salary range for this role is $65.000 to $85,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
11/09/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Team Our Data Center Operations team is at the physical core of our business, responsible for building, maintaining, and operating the infrastructure that powers the cloud. We are seeking Data Center Technicians across a range of experience levels to ensure service availability, physical reliability, and operational excellence across our facilities. In this salaried, 100% on-site position, you will perform hands-on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs. Your responsibilities and level of autonomy will match your experience, with opportunities to build technical skills and take on more complex work. Candidates will be leveled during the interview process based on technical expertise, depth of experience, and problem-solving ability. This role requires participation in a rotating on-call schedule. You must live within 60 minutes of the site to support on-call responsibilities and be able to travel up to 15% to other data center locations as needed. Key Responsibilities: Data Center Operations & Maintenance: Assemble, rack, stack, and maintain data center server, storage, and networking hardware. Maintain hot/cold aisle containment, conduct inventory audits, and perform routine physical maintenance. Diagnostics & Repair: Conduct hardware and network diagnostics on live and offline systems. Troubleshoot issues reported through tickets, replace components, and perform physical repairs. Equipment Deployment: Support equipment installations, device provisioning, and operating system installations, taking on more complex troubleshooting and deployment work as your experience grows. Structured Cabling & Security: Maintain high standards of cable management and structured cabling, and follow physical and cybersecurity protocols. Process & Documentation: Maintain accurate inventory records and ticket updates. Contribute to standard operating procedures (SOPs), technical documentation, and process improvements. Collaboration & Knowledge Sharing: Collaborate with local and cross-functional teams to support operational readiness. Share knowledge and contribute to team training and development. On-Call & Response: Participate in a rotating on-call schedule and be available to arrive on-site within 60 minutes when an incident requires hands-on support. Qualifications: Hardware Foundation: Hands-on experience or coursework in computer hardware assembly, installation, and physical and logical troubleshooting. Operating Systems & Networking: Familiarity with Linux operating systems and fundamental networking concepts. Problem-Solving & Judgment: Ability to follow established procedures, prioritize tasks, troubleshoot technical issues, and recognize when to ask for guidance or escalate. Communication & Teamwork: Strong organizational and communication skills, a collaborative and curious mindset, and a commitment to high reliability standards. Learning & Development: Willingness to build technical skills, learn new systems, and take on responsibilities that match your experience. Physical Requirements: Ability to perform the following essential duties, with or without reasonable accommodation: Move and position equipment weighing up to 50 lbs. Remain in a stationary position for extended periods while performing diagnostics and repairs. Access equipment in confined spaces, under-floor areas, and on ladders. Handle small hardware components, connectors, and cabling with precision. Work in data center environments with hot/cold aisle temperatures ranging from 60 ree;F to 90 ree;F. Preferred Skills: Associate's degree, bachelor's degree, or equivalent practical experience in Computer Science, Information Technology, Computer Networking, or a related field. Hands-on experience in enterprise or commercial data center environments. Experience with Linux OS administration, command-line tools, and device provisioning. Scripting and automation experience with Python, Bash, or shell scripts. Networking experience with Cisco IOS, Juniper Junos, or enterprise switch/router configurations. Industry certifications such as CompTIA A+, Network+, Server+, or Linux+. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! Compensation & Benefits The base salary range for this role is $65.000 to $85,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Job Description Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS- 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS- Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Wink - 30.91 - 54.18 USD hourly
11/09/2026
Full time
Job Description Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS- 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS- Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Wink - 30.91 - 54.18 USD hourly
Genesis10 is currently seeking a Deskside Support Technician for Contract-to-Hire positions with a Major Insurance Company located in Albany, NY. This is a 6+ month contract opportunity. Compensation: $24.00 - $29.00 per hour, W2, based on qualifications Position Overview: These resources will be supporting a significant laptop refresh and migration effort. This role involves direct end-user setup and support, hardware troubleshooting, and coordination with various internal teams to ensure a smooth transition. Key Responsibilities: Laptop deployments and migrations End-user setup and support Hardware troubleshooting and break/fix activities Peripheral support (monitors, docks, printers, phones) User communications and scheduling Coordination with Service Desk, Infrastructure, and project teams General deskside support activities throughout the migration effort Primary Requirements: 3+ years of hands-on Deskside Support experience with direct support of corporate end users Strong experience supporting enterprise Windows environments Large-scale deployments, Active Directory Administration Strong customer service and communication skills Experience with laptop refreshes, hardware deployments and refresh projects, and user migrations Desired Skills: Familiarity with Active Directory, Microsoft 365, and ServiceNow Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Genesis10 is currently seeking a Deskside Support Technician for Contract-to-Hire positions with a Major Insurance Company located in Albany, NY. This is a 6+ month contract opportunity. Compensation: $24.00 - $29.00 per hour, W2, based on qualifications Position Overview: These resources will be supporting a significant laptop refresh and migration effort. This role involves direct end-user setup and support, hardware troubleshooting, and coordination with various internal teams to ensure a smooth transition. Key Responsibilities: Laptop deployments and migrations End-user setup and support Hardware troubleshooting and break/fix activities Peripheral support (monitors, docks, printers, phones) User communications and scheduling Coordination with Service Desk, Infrastructure, and project teams General deskside support activities throughout the migration effort Primary Requirements: 3+ years of hands-on Deskside Support experience with direct support of corporate end users Strong experience supporting enterprise Windows environments Large-scale deployments, Active Directory Administration Strong customer service and communication skills Experience with laptop refreshes, hardware deployments and refresh projects, and user migrations Desired Skills: Familiarity with Active Directory, Microsoft 365, and ServiceNow Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is currently seeking a Data Center Technician - Onsite for a contract position with a Major Technology Company located in Hillsboro, OR. This is a 12 month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting server and network connectivity issues, installing new SSD and NVME hardware, and mentoring associate technicians. This role involves resolving hardware break-fix activities to meet SLAs and working with engineers on escalations in a 24x7 data center environment. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary Troubleshoot basic Linux OS level issues on all servers Install new SSDs and NVMEs into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolve manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24x7 basis and take part in on-call rotation Ensure data center house rules are being followed and report any concerns to leadership Requirements: 4 years in a Data Center Engineering Role 4 years network cabling experience 4 years Linux troubleshooting experience 4 years server hardware troubleshooting experience Desired skills: Experience with Ticket systems like JIRA, Salesforce, or ServiceNow Certifications such as CompTIA Server , CompTIA Linux , CompTIA A or similar Experience with automation and script use (e.g., Python, Bash) Familiarity with networking protocols and equipment (e.g., switches, routers) Experience using fiber testing equipment and understanding complex network mapping Strong verbal and written communication skills Sound problem-solving logic and analytical skills Ability to work independently and within a team Pay range: $35.67 - $46.48 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Genesis10 is currently seeking a Data Center Technician - Onsite for a contract position with a Major Technology Company located in Hillsboro, OR. This is a 12 month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting server and network connectivity issues, installing new SSD and NVME hardware, and mentoring associate technicians. This role involves resolving hardware break-fix activities to meet SLAs and working with engineers on escalations in a 24x7 data center environment. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary Troubleshoot basic Linux OS level issues on all servers Install new SSDs and NVMEs into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolve manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24x7 basis and take part in on-call rotation Ensure data center house rules are being followed and report any concerns to leadership Requirements: 4 years in a Data Center Engineering Role 4 years network cabling experience 4 years Linux troubleshooting experience 4 years server hardware troubleshooting experience Desired skills: Experience with Ticket systems like JIRA, Salesforce, or ServiceNow Certifications such as CompTIA Server , CompTIA Linux , CompTIA A or similar Experience with automation and script use (e.g., Python, Bash) Familiarity with networking protocols and equipment (e.g., switches, routers) Experience using fiber testing equipment and understanding complex network mapping Strong verbal and written communication skills Sound problem-solving logic and analytical skills Ability to work independently and within a team Pay range: $35.67 - $46.48 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
11/08/2026
Full time
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
11/08/2026
Full time
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
11/08/2026
Full time
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
11/08/2026
Full time
Job Description Job Description Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards.
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
11/08/2026
Full time
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
11/08/2026
Full time
Job Description Job Description Bench Technician Reports to: Operations Supervisor Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary : This position requires deep, practical knowledge of legacy Cisco hardware and software. The ideal candidate must be comfortable interfacing with customers and team members in identifying components, determining compatibility, configuring, and troubleshooting older Cisco chassis. Candidate must be able to also support the physical side of the operations department as well as the manufacturing division, assisting in light assembly and testing of MFG products. Duties and Responsibilities: Interact with customers and internal departments to identify hardware models, determine module/line-card compatibility, and handle installation/configuration. Evaluate legacy equipment to determine the best path to maintain or replace it. Assist with final assembly, inspection, and testing of manufactured products. Repairs of manufactured goods as needed. Kitting of subassemblies for distribution. Diagnostic and repair services for RMA'd materials. Performs other related duties as assigned by management. Qualifications: High School Diploma or equivalent. Basic tool using skills and the ability to refine those to excellence. The ability to manipulate spreadsheets, create documents, and utilize online ticketing/communication systems. Knowledge, Skills, and Abilities: Must possess a strong understanding of compatible modules, supervisors, line cards, interface cards, power supplies, and fan trays for platforms such as Cisco 1900, 2500, 2600, 2800 3600, 3700, 3800, 3900, 4000, 5000/5500, 6500, 7500 and 7600 series. Must have experience with Cisco IOS and legacy IOS versions, including loading, upgrading, downgrading, and recovery (via TFTP, etc.). Must have CLI proficiency to troubleshoot boot failures, ROMMON issues, configuration problems, hardware failures, routing, switching, VLANs, trunking, STP, and EtherChannel. Must possess full knowledge of the manufactured product line. Must possess a good mechanical aptitude and attention to detail. Must be capable of diagnosing and repairing manufactured product. Must possess the ability to follow detailed processes. Special Requirements: The ability to effectively communicate on technical issues with customers and internal team members. This is a customer-facing position that requires a high degree of professionalism. Solid eye-hand coordination for small circuit soldering and assembly. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment is a climate- controlled lab with various network simulations and assembly/repair stations. The noise level in the work environment is usually moderate. Moving between the labs and the warehouse to gather products and supplies. _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
Job Description Job Description Join Our Team as a Telecom Field Project Manager / Technician II in Pasadena, CA Who We Are At 5x5 Telecom, we're shaking up the telecom industry. We're a dynamic, fast-growing team delivering enterprise internet, VoIP, and managed services. We're the only carrier that provides redundancy on all on-net projects, helping our customers experience less downtime and exceptionally fast installations-often within one to two days. The Role: From Site Walk to Successful Installation 5x5 Telecom is seeking a Telecom Field Project Manager / Technician II who can take ownership of projects from initial site assessment through installation and closeout. This is a true hybrid position, divided approximately 50% project management and estimating and 50% hands-on field installation and technical support . The right person can walk a customer site, identify technical and construction requirements, develop an accurate scope and quote, coordinate the project, and then work alongside the installation team to deliver the solution. You'll be equally comfortable communicating with customers, preparing project documentation, configuring network equipment, pulling and testing cable, and troubleshooting technical issues in the field. Position Overview Reporting to the Director of Network Operations, this role connects sales, engineering, operations, customers, vendors, and field technicians. You will assess project feasibility, translate site conditions into clear scopes of work, prepare labor and material estimates, coordinate schedules and resources, and help ensure each project is completed safely, accurately, on time, and within budget. You will also remain directly involved in installations, service activations, upgrades, and complex field troubleshooting. Core Responsibilities Site Walks, Scoping, and Estimating Conduct customer site walks to assess telecom, network, cabling, power, access, mounting, rooftop, and pathway requirements. Identify project risks, permitting needs, equipment requirements, access limitations, and potential installation challenges. Take measurements, photographs, signal readings, and detailed field notes. Develop accurate scopes of work, bills of materials, labor estimates, project timelines, and customer quotes. Recommend practical, cost-effective solutions based on customer needs and site conditions. Coordinate with sales and engineering teams to confirm that proposed solutions are technically feasible. Clearly document assumptions, exclusions, dependencies, and change-order conditions. Project Management and Coordination Manage assigned projects from handoff and planning through installation, activation, testing, and closeout. Build project schedules and coordinate technicians, subcontractors, vendors, equipment, customer access, and internal resources. Serve as a primary point of contact for customers during project delivery. Track project scope, labor, materials, milestones, risks, and costs. Provide clear status updates to customers, leadership, and internal stakeholders. Identify delays or scope changes early and develop practical solutions. Prepare and manage change orders when field conditions differ from the approved scope. Ensure project documentation, test results, photographs, customer approvals, and closeout records are complete. Help improve estimating tools, installation standards, project workflows, and standard operating procedures. Hands-On Installation and Configuration Work as an active member of the installation team, including pulling, terminating, labeling, testing, and certifying fiber and copper cabling. Install and configure enterprise routers, switches, microwave backhaul radios, VoIP gateways, wireless equipment, and related infrastructure. Perform equipment mounting, ladder work, rooftop installations, and other site-specific field tasks. Align point-to-point microwave links and perform path and signal analysis to maximize performance and reliability. Test fiber and copper infrastructure using appropriate tools, including OTDRs, optical power meters, and cable-certification equipment. Complete installations according to the approved scope, safety standards, manufacturer requirements, and customer expectations. Perform service activation, validation, and customer handoff. Advanced Network Support and Troubleshooting Troubleshoot complex Layer 2 and Layer 3 network, connectivity, hardware, and performance issues. Serve as an escalation resource for outages and field issues that require advanced diagnostics. Conduct root-cause analysis and implement corrective actions that reduce repeat failures. Perform scheduled maintenance, firmware upgrades, equipment audits, and infrastructure inspections. Participate in a rotating after-hours and weekend on-call schedule for emergency repairs and service-affecting incidents. Support customers professionally by phone, email, and onsite. Documentation and Team Leadership Create and maintain network diagrams, IP records, equipment inventories, site documentation, test results, and configuration records. Prepare clear installation instructions and project packages for field teams. Conduct pre-installation briefings and communicate scope, risks, and customer requirements. Mentor junior technicians and share field knowledge, troubleshooting methods, and installation best practices. Provide customers with clear post-installation briefings and explain their new network environment. Partner with Network Engineering, Sales, IT, and Operations to resolve technical and project-delivery challenges. Qualifications Three to five years of hands-on experience in telecom field operations, network installation, ISP support, or a related environment. Experience conducting site surveys and converting field conditions into scopes of work, labor estimates, material lists, and quotes. Demonstrated ability to coordinate projects, schedules, technicians, vendors, and customers. Strong understanding of Layer 2 and Layer 3 networking, including VLAN tagging, subnetting, routing, switching, and TCP/IP troubleshooting. Hands-on experience configuring enterprise network equipment, such as MikroTik, Ubiquiti, Cisco, or comparable platforms. Experience installing and testing fiber and copper cabling. Experience with microwave point-to-point radio installation and alignment preferred. Ability to read or create network diagrams, floor plans, cabling plans, and installation documentation. Strong organizational skills and attention to detail, particularly when estimating costs and documenting scope. Professional written and verbal communication skills. Ability to make sound decisions independently in the field. Ability to lift up to 75 pounds and work safely on ladders, rooftops, and in telecom or equipment spaces. Valid driver's license, reliable transportation, and the ability to travel to customer sites. BICSI certification preferred. Education An associate degree in telecommunications, networking, construction management, or a related field is preferred. Equivalent professional experience will also be considered. Why You'll Succeed in This Role You'll thrive in this position if you like owning the entire lifecycle of a project-not simply handing it off after the quote or arriving only for the installation. You are technically capable, organized, commercially aware, and comfortable working directly with customers. You can inspect a site, determine what it will take to complete the job, communicate the plan clearly, and then put on your work gear and help deliver it. No two days will be the same. One day, you may survey a rooftop and prepare an estimate; the next, you may coordinate an installation, configure network equipment, troubleshoot a connection, or help pull and certify cable. Why 5x5? In addition to joining a fast-growing, forward-thinking company, you'll receive a competitive compensation package that includes: Competitive salary and incentives Medical, dental, and vision benefits 401(k) matching Paid time off Parking Gym access Cellphone reimbursement Ready to combine your technical field expertise with project ownership? Apply now to join 5x5 Telecom as our next Telecom Field Project Manager / Technician II . Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it. Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it.
11/08/2026
Full time
Job Description Job Description Join Our Team as a Telecom Field Project Manager / Technician II in Pasadena, CA Who We Are At 5x5 Telecom, we're shaking up the telecom industry. We're a dynamic, fast-growing team delivering enterprise internet, VoIP, and managed services. We're the only carrier that provides redundancy on all on-net projects, helping our customers experience less downtime and exceptionally fast installations-often within one to two days. The Role: From Site Walk to Successful Installation 5x5 Telecom is seeking a Telecom Field Project Manager / Technician II who can take ownership of projects from initial site assessment through installation and closeout. This is a true hybrid position, divided approximately 50% project management and estimating and 50% hands-on field installation and technical support . The right person can walk a customer site, identify technical and construction requirements, develop an accurate scope and quote, coordinate the project, and then work alongside the installation team to deliver the solution. You'll be equally comfortable communicating with customers, preparing project documentation, configuring network equipment, pulling and testing cable, and troubleshooting technical issues in the field. Position Overview Reporting to the Director of Network Operations, this role connects sales, engineering, operations, customers, vendors, and field technicians. You will assess project feasibility, translate site conditions into clear scopes of work, prepare labor and material estimates, coordinate schedules and resources, and help ensure each project is completed safely, accurately, on time, and within budget. You will also remain directly involved in installations, service activations, upgrades, and complex field troubleshooting. Core Responsibilities Site Walks, Scoping, and Estimating Conduct customer site walks to assess telecom, network, cabling, power, access, mounting, rooftop, and pathway requirements. Identify project risks, permitting needs, equipment requirements, access limitations, and potential installation challenges. Take measurements, photographs, signal readings, and detailed field notes. Develop accurate scopes of work, bills of materials, labor estimates, project timelines, and customer quotes. Recommend practical, cost-effective solutions based on customer needs and site conditions. Coordinate with sales and engineering teams to confirm that proposed solutions are technically feasible. Clearly document assumptions, exclusions, dependencies, and change-order conditions. Project Management and Coordination Manage assigned projects from handoff and planning through installation, activation, testing, and closeout. Build project schedules and coordinate technicians, subcontractors, vendors, equipment, customer access, and internal resources. Serve as a primary point of contact for customers during project delivery. Track project scope, labor, materials, milestones, risks, and costs. Provide clear status updates to customers, leadership, and internal stakeholders. Identify delays or scope changes early and develop practical solutions. Prepare and manage change orders when field conditions differ from the approved scope. Ensure project documentation, test results, photographs, customer approvals, and closeout records are complete. Help improve estimating tools, installation standards, project workflows, and standard operating procedures. Hands-On Installation and Configuration Work as an active member of the installation team, including pulling, terminating, labeling, testing, and certifying fiber and copper cabling. Install and configure enterprise routers, switches, microwave backhaul radios, VoIP gateways, wireless equipment, and related infrastructure. Perform equipment mounting, ladder work, rooftop installations, and other site-specific field tasks. Align point-to-point microwave links and perform path and signal analysis to maximize performance and reliability. Test fiber and copper infrastructure using appropriate tools, including OTDRs, optical power meters, and cable-certification equipment. Complete installations according to the approved scope, safety standards, manufacturer requirements, and customer expectations. Perform service activation, validation, and customer handoff. Advanced Network Support and Troubleshooting Troubleshoot complex Layer 2 and Layer 3 network, connectivity, hardware, and performance issues. Serve as an escalation resource for outages and field issues that require advanced diagnostics. Conduct root-cause analysis and implement corrective actions that reduce repeat failures. Perform scheduled maintenance, firmware upgrades, equipment audits, and infrastructure inspections. Participate in a rotating after-hours and weekend on-call schedule for emergency repairs and service-affecting incidents. Support customers professionally by phone, email, and onsite. Documentation and Team Leadership Create and maintain network diagrams, IP records, equipment inventories, site documentation, test results, and configuration records. Prepare clear installation instructions and project packages for field teams. Conduct pre-installation briefings and communicate scope, risks, and customer requirements. Mentor junior technicians and share field knowledge, troubleshooting methods, and installation best practices. Provide customers with clear post-installation briefings and explain their new network environment. Partner with Network Engineering, Sales, IT, and Operations to resolve technical and project-delivery challenges. Qualifications Three to five years of hands-on experience in telecom field operations, network installation, ISP support, or a related environment. Experience conducting site surveys and converting field conditions into scopes of work, labor estimates, material lists, and quotes. Demonstrated ability to coordinate projects, schedules, technicians, vendors, and customers. Strong understanding of Layer 2 and Layer 3 networking, including VLAN tagging, subnetting, routing, switching, and TCP/IP troubleshooting. Hands-on experience configuring enterprise network equipment, such as MikroTik, Ubiquiti, Cisco, or comparable platforms. Experience installing and testing fiber and copper cabling. Experience with microwave point-to-point radio installation and alignment preferred. Ability to read or create network diagrams, floor plans, cabling plans, and installation documentation. Strong organizational skills and attention to detail, particularly when estimating costs and documenting scope. Professional written and verbal communication skills. Ability to make sound decisions independently in the field. Ability to lift up to 75 pounds and work safely on ladders, rooftops, and in telecom or equipment spaces. Valid driver's license, reliable transportation, and the ability to travel to customer sites. BICSI certification preferred. Education An associate degree in telecommunications, networking, construction management, or a related field is preferred. Equivalent professional experience will also be considered. Why You'll Succeed in This Role You'll thrive in this position if you like owning the entire lifecycle of a project-not simply handing it off after the quote or arriving only for the installation. You are technically capable, organized, commercially aware, and comfortable working directly with customers. You can inspect a site, determine what it will take to complete the job, communicate the plan clearly, and then put on your work gear and help deliver it. No two days will be the same. One day, you may survey a rooftop and prepare an estimate; the next, you may coordinate an installation, configure network equipment, troubleshoot a connection, or help pull and certify cable. Why 5x5? In addition to joining a fast-growing, forward-thinking company, you'll receive a competitive compensation package that includes: Competitive salary and incentives Medical, dental, and vision benefits 401(k) matching Paid time off Parking Gym access Cellphone reimbursement Ready to combine your technical field expertise with project ownership? Apply now to join 5x5 Telecom as our next Telecom Field Project Manager / Technician II . Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it. Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it.
Job Description IT Helpdesk / Project Coordinator (MSP Experience Required) Location: Great Neck, NY (Onsite) Compensation: $100,000-$125,000 Base Salary Experience: 3-5+ Years in a Managed Service Provider (MSP) Environment A growing IT services organization is seeking a highly organised and client-focused IT Helpdesk / Project Coordinator to support service delivery, project execution, client management, vendor coordination, and day-to-day operational activities. This is an excellent opportunity for someone coming from an MSP who understands how helpdesk operations work and enjoys wearing multiple hats across project coordination, customer interaction, vendor management, and business operations. What You'll Be Doing Coordinate helpdesk operations and assist with service delivery activities Serve as a liaison between clients, technical teams, and vendors Coordinate technology projects, deployments, and client initiatives Schedule resources and track project milestones and timelines Manage hardware procurement, equipment logistics, and inventory tracking Maintain software licensing, subscription renewals, and asset records Assist with client onboarding and implementation activities Build strong client relationships through regular communication Participate in client meetings and help identify opportunities for additional services Support billing accuracy through license, inventory, and account tracking Coordinate field technicians and external vendors as needed What We're Looking For Required 3-5+ years of experience working for a Managed Service Provider (MSP) Experience coordinating IT support, service delivery, or technical projects Strong client-facing communication skills Experience working with multiple customers in a fast-paced environment Highly organised with strong attention to detail Ability to manage multiple priorities simultaneously Experience coordinating vendors, equipment, licensing, or subscriptions Strong understanding of IT operations and helpdesk workflows Preferred Experience with ConnectWise, Autotask, Kaseya, Datto, NinjaOne, Atera, or similar MSP platforms Experience with Microsoft 365 environments Exposure to cybersecurity, backup, or managed services offerings Inventory, asset management, or procurement experience
11/08/2026
Full time
Job Description IT Helpdesk / Project Coordinator (MSP Experience Required) Location: Great Neck, NY (Onsite) Compensation: $100,000-$125,000 Base Salary Experience: 3-5+ Years in a Managed Service Provider (MSP) Environment A growing IT services organization is seeking a highly organised and client-focused IT Helpdesk / Project Coordinator to support service delivery, project execution, client management, vendor coordination, and day-to-day operational activities. This is an excellent opportunity for someone coming from an MSP who understands how helpdesk operations work and enjoys wearing multiple hats across project coordination, customer interaction, vendor management, and business operations. What You'll Be Doing Coordinate helpdesk operations and assist with service delivery activities Serve as a liaison between clients, technical teams, and vendors Coordinate technology projects, deployments, and client initiatives Schedule resources and track project milestones and timelines Manage hardware procurement, equipment logistics, and inventory tracking Maintain software licensing, subscription renewals, and asset records Assist with client onboarding and implementation activities Build strong client relationships through regular communication Participate in client meetings and help identify opportunities for additional services Support billing accuracy through license, inventory, and account tracking Coordinate field technicians and external vendors as needed What We're Looking For Required 3-5+ years of experience working for a Managed Service Provider (MSP) Experience coordinating IT support, service delivery, or technical projects Strong client-facing communication skills Experience working with multiple customers in a fast-paced environment Highly organised with strong attention to detail Ability to manage multiple priorities simultaneously Experience coordinating vendors, equipment, licensing, or subscriptions Strong understanding of IT operations and helpdesk workflows Preferred Experience with ConnectWise, Autotask, Kaseya, Datto, NinjaOne, Atera, or similar MSP platforms Experience with Microsoft 365 environments Exposure to cybersecurity, backup, or managed services offerings Inventory, asset management, or procurement experience