Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
11/06/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This position could participate in an on-call rotation supporting critical systems and operations outside normal business hours, including evenings, weekends, and holidays. Participation, availability during assigned periods, and timely response to urgent incidents are essential functions of the role. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA Network+ Microsoft Fundamentals certifications Google IT Support Professional Certificate CompTIA A+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi- client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description BASIS Pflugerville is seeking an IT Coordinator to join our bright, passionate team! Visit to learn more about us! POSITION SUMMARY The IT Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones Imaging computers utilizing PXE boot Office 365 Administration Outlook and Lync 2013 configuration Maintains system processes related to file and system backups Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.) Maintain Active Directory user and computer accounts Maintains computer and mobile device updates/patches Maintain telephony equipment including VOIP and analog services Recommends hardware, software and consumables for purchase. Maintain updated and accurate inventory lists Maintain and create documentation of IT processes KEY COMPETENCIES Knowledge and understanding of BASIS organization Attention to detail and strong organization and communication skills. Excellent customer service skills Analytical with strong problem solving skills Strong project management skills Ability to interpret a variety of instructions in written or verbal form EDUCATION AND EXPERIENCE REQUIREMENTS Required: Technical or Associates degree; experience can be considered in place of degree 1-2 years in an IT Help Desk environment Preferred: Knowledge of SharePoint 2013 Knowledge of System Center 2012 Knowledge of Microsoft Dynamics Basic understanding of IP routing Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS does not discriminate on the basis of any actual or perceived classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. Inquiries regarding BASIS' nondiscrimination policies should be directed to . As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC; BASIS Charter Schools, Inc.; BDC, A Public Charter School, Inc.; BBR Schools, Inc.; BASIS Texas Charter Schools, Inc., and all affiliated entities.
11/06/2026
Full time
Job Description Job Description BASIS Pflugerville is seeking an IT Coordinator to join our bright, passionate team! Visit to learn more about us! POSITION SUMMARY The IT Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones Imaging computers utilizing PXE boot Office 365 Administration Outlook and Lync 2013 configuration Maintains system processes related to file and system backups Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.) Maintain Active Directory user and computer accounts Maintains computer and mobile device updates/patches Maintain telephony equipment including VOIP and analog services Recommends hardware, software and consumables for purchase. Maintain updated and accurate inventory lists Maintain and create documentation of IT processes KEY COMPETENCIES Knowledge and understanding of BASIS organization Attention to detail and strong organization and communication skills. Excellent customer service skills Analytical with strong problem solving skills Strong project management skills Ability to interpret a variety of instructions in written or verbal form EDUCATION AND EXPERIENCE REQUIREMENTS Required: Technical or Associates degree; experience can be considered in place of degree 1-2 years in an IT Help Desk environment Preferred: Knowledge of SharePoint 2013 Knowledge of System Center 2012 Knowledge of Microsoft Dynamics Basic understanding of IP routing Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS does not discriminate on the basis of any actual or perceived classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. Inquiries regarding BASIS' nondiscrimination policies should be directed to . As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC; BASIS Charter Schools, Inc.; BDC, A Public Charter School, Inc.; BBR Schools, Inc.; BASIS Texas Charter Schools, Inc., and all affiliated entities.
Construction-CAD Solutions, Inc.
Ann Arbor, Michigan
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
11/06/2026
Full time
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
11/06/2026
Full time
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
Construction-CAD Solutions, Inc.
Ferndale, Michigan
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
11/06/2026
Full time
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
Construction-CAD Solutions, Inc.
Livonia, Michigan
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
11/06/2026
Full time
Job Description Job Description Telecom-Outside Plant Field Technician - OSP / Field Survey Multiple Openings - Hiring for 12-15 Field Technicians! Apply Now! Pay: $27-$35/hour We are actively hiring multiple Telecom-Outside Plant Field Technicians to perform field surveys, collect utility, Fiber/FTTH and HFC telecommunications infrastructure information, and document existing site conditions throughout the assigned territory. This is a field-based position ideal for someone who is comfortable working primarily outdoors and independently, using smartphones and mobile technology, reading maps, and spending the majority of the workday outdoors. Previous telecommunications, utility, GIS, surveying, OSP, construction, or field inspection experience is helpful, but candidates with strong technical aptitude and the ability to learn field-mapping applications are encouraged to apply. What You'll Do: Travel to assigned field locations to document existing telecommunications and utility conditions. Preferred Knowledge of Katapult PRO Software / or equivalent Perform field surveys and site walkouts for telecommunications projects. Collect accurate field data using a smartphone, tablet, or other mobile device. Record utility locations, equipment, infrastructure, measurements, photos, and other required site information. Use GIS, mapping, and mobile field-data applications to document field conditions. Verify existing utilities and telecommunications infrastructure at assigned locations. Ensure all required field information is complete and accurate before submitting it. Coordinate collected information with the Engineering Department and project teams. Revisit locations when additional or corrected information is required. Submit daily progress reports to the Field Technician Manager. Work independently throughout an assigned geographic territory. Qualifications High school diploma or equivalent required. Associate degree or coursework in Telecommunications, Electrical Technology, Engineering Technology, GIS, or a related field is preferred but not required. Comfortable using smartphones, tablets, mobile applications, GPS, and other technology. Ability to learn GIS and mapping software. Strong attention to detail and ability to accurately document field conditions. Ability to work independently with minimal supervision. Valid driver's license. Reliable transportation as required for field travel. Previous telecom, OSP, utility, surveying, construction, field inspection, or infrastructure experience is a plus. Must be able to have your own Cell Phone Physical & Field Requirements Ability to walk approximately 5-10 miles per day . Ability to work outdoors in changing weather and seasonal conditions. Ability to look upward frequently while documenting poles, lines, and telecommunications infrastructure. Must wear appropriate footwear and weather-appropriate clothing while performing field work. Ideal Backgrounds Candidates may have previous experience as a: Telecom Field Technician OSP Field Technician Field Survey Technician Utility Field Technician Pole Survey Technician Cable/Fiber Technician GIS Field Technician Field Inspector Construction Field Technician Multiple positions are available. Qualified candidates are encouraged to apply immediately. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget. Company Description Construction-CAD Solutions, Inc. provides Streamlined Field & Engineering/Design and Construction Services for the Telecommunications & Utilities Industries specifically we provide the following: • Outside Plant Path Creation Solutions o Utilizing People-"Boots On The Ground" & Advanced Technology (LiDAR) o Fiber Routing both Aerial and Underground • Field Engineering Data/Asset Collection Field Noting o GIS Point & Point Cloud Creation o Utilizing Handheld GIS Devices o LiDAR-Light Detecting & Ranging-Terrestrial and Aerial • Permitting Solutions o City, State Federal & Army Core of Engineers o Power Pole Attachments; Right-Of-Way Access & Installations; Railroad Aerial & Underground Access; Wetland & Environmental Studies • Drafting Services CAD o 2D/3D/4D Drafting o Telecom Infrastructure Drafting o Utility Infrastructure Drafting o Building Information Modeling o A & E Drafting • Construction Services o Aerial o Underground o Fiber Network o Utility: Gas & Electric/Water o Cell Site We strategically partner with our client organizations to drive profitability by reducing costs and streamlining technical field related processes within their projects. We can perform "5, 10, 20 Or More Miles Per Week of Fielding, Permitting and Coordination and then Contruction Services, Aerial & Underground, with immense focus on quality control and ensuring that your projects are managed on time and within budget.
Job Description Job description: Job description: Roles & Responsibilities: Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware. Maintaining stock levels of equipment and inventories Building and deploying end user hardware; from tablets and phones through to laptops and desktops. Working closely with wider team and Site Lead to manage starters and leavers in local sites. Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow. Asking customers targeted questions to quickly understand the root cause of the problem. Track computer system issues through to resolution, within agreed SLAs. Providing support to Associates through a series of actions, email or chat, until they've solved a technical issue. Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge in the form of notes and manuals Maintain jovial relationships within the team and customers Technical Skills: Good knowledge of Windows client OS' including, Windows 8 & 10. Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot. Knowledge of Azure, especially intune and AAD. Experience of data center management, including tape back up management. Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement. Knowledge on SCCM, Encryption software, VPN applications Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc). Good knowledge of Active Directory (DHCP, DNS and OU/GPO). Good Knowledge of Macintosh platform and application installation. Good knowledge on Microsoft Office Products (Office-365/Office 2013). Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi) Basic skills on Printer support. Conference Room Audio & Video support. Good interpersonal skills. Worked on ticketing tool eg SNOW, HP OpenView. Requirements Proven work experience as a Technical Support Engineer or Desktop Support Engineer Proven experience with Windows/Mac OS environments. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot technical issues. Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal to non-technical staff Graduate in Information Technology, Computer Science or relevant field Additional certification in Microsoft or similar technologies is a plus A+ or similar certification A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
11/06/2026
Full time
Job Description Job description: Job description: Roles & Responsibilities: Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware. Maintaining stock levels of equipment and inventories Building and deploying end user hardware; from tablets and phones through to laptops and desktops. Working closely with wider team and Site Lead to manage starters and leavers in local sites. Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow. Asking customers targeted questions to quickly understand the root cause of the problem. Track computer system issues through to resolution, within agreed SLAs. Providing support to Associates through a series of actions, email or chat, until they've solved a technical issue. Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge in the form of notes and manuals Maintain jovial relationships within the team and customers Technical Skills: Good knowledge of Windows client OS' including, Windows 8 & 10. Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot. Knowledge of Azure, especially intune and AAD. Experience of data center management, including tape back up management. Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement. Knowledge on SCCM, Encryption software, VPN applications Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc). Good knowledge of Active Directory (DHCP, DNS and OU/GPO). Good Knowledge of Macintosh platform and application installation. Good knowledge on Microsoft Office Products (Office-365/Office 2013). Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi) Basic skills on Printer support. Conference Room Audio & Video support. Good interpersonal skills. Worked on ticketing tool eg SNOW, HP OpenView. Requirements Proven work experience as a Technical Support Engineer or Desktop Support Engineer Proven experience with Windows/Mac OS environments. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot technical issues. Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal to non-technical staff Graduate in Information Technology, Computer Science or relevant field Additional certification in Microsoft or similar technologies is a plus A+ or similar certification A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Job Description Job Title: IT Client Support Technician Location: Phoenix, AZ About the Role The IT Client Support Technician delivers multi-channel technical support (phone, chat, email) to enterprise end-users. This role focuses on troubleshooting moderately complex operating systems, hardware, software, and local network issues. The technician ensures data preservation through proper system backups and documents solutions in the team knowledge base. Key Responsibilities Technical Support: Resolve hardware, software, and operational issues for enterprise end-user workstations. System Deployment: Install, configure, and re-configure PC, Apple, and mobile devices. Ticket & Data Management: Record incidents via IT Service Management tools and perform routine system backups. Network Admin: Monitor local area networks, replace peripherals, and escalate complex infrastructure issues. Documentation: Write installation procedures and generate knowledge base articles for standardizing technical workflows. Security & Access: Partner with cross-functional technical teams to manage end-user access and systems authorization. Core Requirements & Qualifications Experience: Minimum 2 years of technical desktop support experience in an enterprise environment. Education: High School Diploma or GED required. (Associate's Degree in Computer Engineering preferred). OS Environment: Proven troubleshooting proficiency in both Windows/M365 and macOS/Apple ecosystems. Ticketing Systems: Practical familiarity with enterprise help desk tools like ServiceNow or JIRA. Core Systems: Experience managing Active Directory, O365, Antivirus platforms, Virtual Desktops, and SaaS tools. Certifications (Preferred): CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), MCSE, or MCP. Soft Skills: Strong active listening, structured debugging skills, and the capacity to explain complex tech concepts to non-technical staff.
11/06/2026
Full time
Job Description Job Title: IT Client Support Technician Location: Phoenix, AZ About the Role The IT Client Support Technician delivers multi-channel technical support (phone, chat, email) to enterprise end-users. This role focuses on troubleshooting moderately complex operating systems, hardware, software, and local network issues. The technician ensures data preservation through proper system backups and documents solutions in the team knowledge base. Key Responsibilities Technical Support: Resolve hardware, software, and operational issues for enterprise end-user workstations. System Deployment: Install, configure, and re-configure PC, Apple, and mobile devices. Ticket & Data Management: Record incidents via IT Service Management tools and perform routine system backups. Network Admin: Monitor local area networks, replace peripherals, and escalate complex infrastructure issues. Documentation: Write installation procedures and generate knowledge base articles for standardizing technical workflows. Security & Access: Partner with cross-functional technical teams to manage end-user access and systems authorization. Core Requirements & Qualifications Experience: Minimum 2 years of technical desktop support experience in an enterprise environment. Education: High School Diploma or GED required. (Associate's Degree in Computer Engineering preferred). OS Environment: Proven troubleshooting proficiency in both Windows/M365 and macOS/Apple ecosystems. Ticketing Systems: Practical familiarity with enterprise help desk tools like ServiceNow or JIRA. Core Systems: Experience managing Active Directory, O365, Antivirus platforms, Virtual Desktops, and SaaS tools. Certifications (Preferred): CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), MCSE, or MCP. Soft Skills: Strong active listening, structured debugging skills, and the capacity to explain complex tech concepts to non-technical staff.
Job Description Job Description We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Job Description: Ensure feasibility of the of the system's design according to the quality/cost/schedule objectives of the core techno project. Ensure standardization and maximize the reuse of functions and components/parts for optimize the time to market and the development cost. Oversee and coordinate activities of the multiple referents from dedicated disciplines (analyst engineers, system designers, components leaders) Organize and conduct the main system technical reviews (System Requirements Review, Systems Functional Review, Preliminary Design Review, ). Organize and control the system architecture activities and results through the PLM tools and manage her/his System lifecycle. Monitor and control the progressive achievement of the desired system product through architectural views and data. Provide a System level technical status to the project manager. Technical Skills: Mastering Functional Architectures Master of connected services related to the automobile (Authentication, profile, activation, xcall, ) Ability to understand high-level functional needs to detach functional groups from a vehicle. Ability to break down client needs into functional groups Ability to understand safety requirements in a functional vehicle architecture Ability to apply editorial rigor in English Ability to enforce configuration management to all system actors and managers Ability to explain and impose configuration management on projects Knowledge of the document structure associated with the design of a complex system based on operational safety and traceability requirements Knowledge of vehicle functions including complex mechanical functions such as engines, gearboxes, braking systems, ADAS etc., would be an advantage. Knowledge of the modeling of electronic architecture using a system engineering tool would be a plus. Preferred Qualifications: 5 years in functional/system design in multidisciplinary environment All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
11/06/2026
Full time
Job Description Job Description We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Job Description: Ensure feasibility of the of the system's design according to the quality/cost/schedule objectives of the core techno project. Ensure standardization and maximize the reuse of functions and components/parts for optimize the time to market and the development cost. Oversee and coordinate activities of the multiple referents from dedicated disciplines (analyst engineers, system designers, components leaders) Organize and conduct the main system technical reviews (System Requirements Review, Systems Functional Review, Preliminary Design Review, ). Organize and control the system architecture activities and results through the PLM tools and manage her/his System lifecycle. Monitor and control the progressive achievement of the desired system product through architectural views and data. Provide a System level technical status to the project manager. Technical Skills: Mastering Functional Architectures Master of connected services related to the automobile (Authentication, profile, activation, xcall, ) Ability to understand high-level functional needs to detach functional groups from a vehicle. Ability to break down client needs into functional groups Ability to understand safety requirements in a functional vehicle architecture Ability to apply editorial rigor in English Ability to enforce configuration management to all system actors and managers Ability to explain and impose configuration management on projects Knowledge of the document structure associated with the design of a complex system based on operational safety and traceability requirements Knowledge of vehicle functions including complex mechanical functions such as engines, gearboxes, braking systems, ADAS etc., would be an advantage. Knowledge of the modeling of electronic architecture using a system engineering tool would be a plus. Preferred Qualifications: 5 years in functional/system design in multidisciplinary environment All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
Job Description Job Description Description: Terms : Fulltime, onsite position About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected-on the battlefield, on the border, and in our backyards. Position Overview We are seeking a TS-cleared Senior Telecommunications Technician to provide support to our customer. This role provides telecommunications systems engineering, design, deployment, and O&M support for critical communication systems. This position is expected to be 100% on site at a government facility located in Bluemont, VA. Responsibilities Provides technical contribution to plans, procedures, and checklists to ensure the operational readiness of mission equipment and personnel. Coordinates the deployment, placement, installation, integration, operation, maintenance of a large variety of wide and narrow band radio frequency systems, with their associated ancillary equipment (antenna, remote control computers, adaptive bandwidth multiplexers, modems, and fiber optic transmission systems) at strategic and tactical locations. These systems include, but are not limited to, High Frequency (HF); Line-of-Site; Satellite Communications; Ultra-High Frequency (UHF); Very High Frequency (VHF); trunking and conventional radios; and analog and digital video systems. Performs integration and evaluation of off-the-shelf and prototype radio frequency systems and sub-systems voice, data, and video telecommunications equipment and tests for compatibility with customer standard systems. Provides technical input to engineers, technicians, specialists, and non-technical government and non-government personnel at meetings or conferences concerning voice, data, and video telecommunications systems, system integration, deployment, installation, upgrade, modification, and operation. Evaluates system performance against mission requirements and recommends equipment acquisitions, modifications, and configuration changes. Prepares, reviews, refines, coordinates, and translates requirements into language that can be used in the contracting and acquisition process (decision papers, white papers, Statements of Work, acquisition and procurement budgets and contracts). Reviews and analyzes test data, makes technical judgments, and prepares decisions and recommendations concerning quality, acceptability, and need for changes and improvements. Implements approved projects and contracts, by planning the installation phase in terms of timing, Statements of Work, staff levels', test and evaluation criteria, and acceptance. Performs monitoring, testing, alignment, and fault isolation of voice, data, and video telecommunications circuits, systems, and equipment using state of the art test and diagnostic equipment and performs equipment repair to the lowest replaceable unit. Initiates and coordinates with the customer, other government agencies, and non-government personnel in the restoration of voice, data, and video telecommunications circuits. Provides input on the programs' technical areas related to national security and crisis command and control programs. Requirements: 3 - 5 years of relevant experience Bachelor of Science in Science, Information Technology, Engineering or Mathematics (preferred). Top-Secret security clearance required. The contractor must be capable of obtaining and maintaining a Top-Secret security clearance with SCI access. Knowledge of a wide range of communications concepts, principles, and practices or in-depth knowledge in a particular functional area of telecommunications (transmission media, data transfer, ground to ground radio, switching systems, or other very specific aspects of telecommunications) to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. It is also used to review, analyze, and resolve difficult and complex telecommunications problems. Knowledge of electrical power and grounding requirements for telecommunications systems and associated peripheral equipment and troubleshooting interference problems associated with mobile voice, data, and video telecommunications systems. Knowledge of radio frequency communications systems, circuit requirements, systems installation criteria and standards. Knowledge of either a broad range or in-depth specialized knowledge of some or all of telecommunications operating techniques, digital and analog communications requirements, to including video, local and wide area networking, and procedures used by Federal and industry organizations. Knowledge of agency policy and practices and knowledge of sources of technical data necessary to evaluate alternative approaches for satisfying communications requirements. This knowledge is used to define, coordinate, plan, and satisfy user requirements for telecommunications equipment, systems, or services, or is used in reviewing, developing, or interpreting communications policies and procedures. Ability to provide technical input to engineers, technicians, specialist, and non-technical government and civilian personnel at meetings or conferences concerning voice, data, and video telecommunication systems, systems installation, integration, equipment upgrades, design, modification, and maintenance. Knowledge of Joint Requirements and Integration Management System documentation, such as capability analysis report, analysis of alternatives, mission needs statements, operational requirements documents, CONOPS. Knowledge of systems engineering lifecycle and associated acquisition documentation, such as Lifecycle Cost Estimates (LCCEs), Business Impact Analysis (BIA), Statements of Work, and Market Research Reports. The contractor must be able to lift weights up to 45 pounds and be physically capable of performing all tasks and duties characteristic of the position. Other work conditions: Work is primarily centered on site at a government facility in an office or a shop. It is performed around and within electronic, electrical, and mechanical equipment (high voltage and dangerous radio frequency radiation areas) and must be performed with a complete regard for safety regulations to avoid accidents or injury. The area is adequately lighted, heated, and ventilated, but space for task accomplishment is limited. Work areas during exercises or actual emergencies may be in a semi-fixed environment or at a field location operating in confined shelters, available buildings, or outside under. hazardous conditions. Strict adherence to safe work practices and compliance with governmental safety regulations and directives is mandatory. Work is primarily performed at the home duty station but relocation to alternate sites is required. Work environment may require working in confined areas and/or at primitive facilities. Travel is involved in the national capital region, the United States, and its territories. This position requires non-emergency travel up to 50%. Why Join Chartis Federal? We offer a competitive compensation and benefits package, including: Comprehensive health insurance (medical, dental, vision) Retirement plans with company contributions Professional development opportunities and career growth support A dynamic and collaborative work environment where your contributions are valued At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions. Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.
11/06/2026
Full time
Job Description Job Description Description: Terms : Fulltime, onsite position About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected-on the battlefield, on the border, and in our backyards. Position Overview We are seeking a TS-cleared Senior Telecommunications Technician to provide support to our customer. This role provides telecommunications systems engineering, design, deployment, and O&M support for critical communication systems. This position is expected to be 100% on site at a government facility located in Bluemont, VA. Responsibilities Provides technical contribution to plans, procedures, and checklists to ensure the operational readiness of mission equipment and personnel. Coordinates the deployment, placement, installation, integration, operation, maintenance of a large variety of wide and narrow band radio frequency systems, with their associated ancillary equipment (antenna, remote control computers, adaptive bandwidth multiplexers, modems, and fiber optic transmission systems) at strategic and tactical locations. These systems include, but are not limited to, High Frequency (HF); Line-of-Site; Satellite Communications; Ultra-High Frequency (UHF); Very High Frequency (VHF); trunking and conventional radios; and analog and digital video systems. Performs integration and evaluation of off-the-shelf and prototype radio frequency systems and sub-systems voice, data, and video telecommunications equipment and tests for compatibility with customer standard systems. Provides technical input to engineers, technicians, specialists, and non-technical government and non-government personnel at meetings or conferences concerning voice, data, and video telecommunications systems, system integration, deployment, installation, upgrade, modification, and operation. Evaluates system performance against mission requirements and recommends equipment acquisitions, modifications, and configuration changes. Prepares, reviews, refines, coordinates, and translates requirements into language that can be used in the contracting and acquisition process (decision papers, white papers, Statements of Work, acquisition and procurement budgets and contracts). Reviews and analyzes test data, makes technical judgments, and prepares decisions and recommendations concerning quality, acceptability, and need for changes and improvements. Implements approved projects and contracts, by planning the installation phase in terms of timing, Statements of Work, staff levels', test and evaluation criteria, and acceptance. Performs monitoring, testing, alignment, and fault isolation of voice, data, and video telecommunications circuits, systems, and equipment using state of the art test and diagnostic equipment and performs equipment repair to the lowest replaceable unit. Initiates and coordinates with the customer, other government agencies, and non-government personnel in the restoration of voice, data, and video telecommunications circuits. Provides input on the programs' technical areas related to national security and crisis command and control programs. Requirements: 3 - 5 years of relevant experience Bachelor of Science in Science, Information Technology, Engineering or Mathematics (preferred). Top-Secret security clearance required. The contractor must be capable of obtaining and maintaining a Top-Secret security clearance with SCI access. Knowledge of a wide range of communications concepts, principles, and practices or in-depth knowledge in a particular functional area of telecommunications (transmission media, data transfer, ground to ground radio, switching systems, or other very specific aspects of telecommunications) to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. It is also used to review, analyze, and resolve difficult and complex telecommunications problems. Knowledge of electrical power and grounding requirements for telecommunications systems and associated peripheral equipment and troubleshooting interference problems associated with mobile voice, data, and video telecommunications systems. Knowledge of radio frequency communications systems, circuit requirements, systems installation criteria and standards. Knowledge of either a broad range or in-depth specialized knowledge of some or all of telecommunications operating techniques, digital and analog communications requirements, to including video, local and wide area networking, and procedures used by Federal and industry organizations. Knowledge of agency policy and practices and knowledge of sources of technical data necessary to evaluate alternative approaches for satisfying communications requirements. This knowledge is used to define, coordinate, plan, and satisfy user requirements for telecommunications equipment, systems, or services, or is used in reviewing, developing, or interpreting communications policies and procedures. Ability to provide technical input to engineers, technicians, specialist, and non-technical government and civilian personnel at meetings or conferences concerning voice, data, and video telecommunication systems, systems installation, integration, equipment upgrades, design, modification, and maintenance. Knowledge of Joint Requirements and Integration Management System documentation, such as capability analysis report, analysis of alternatives, mission needs statements, operational requirements documents, CONOPS. Knowledge of systems engineering lifecycle and associated acquisition documentation, such as Lifecycle Cost Estimates (LCCEs), Business Impact Analysis (BIA), Statements of Work, and Market Research Reports. The contractor must be able to lift weights up to 45 pounds and be physically capable of performing all tasks and duties characteristic of the position. Other work conditions: Work is primarily centered on site at a government facility in an office or a shop. It is performed around and within electronic, electrical, and mechanical equipment (high voltage and dangerous radio frequency radiation areas) and must be performed with a complete regard for safety regulations to avoid accidents or injury. The area is adequately lighted, heated, and ventilated, but space for task accomplishment is limited. Work areas during exercises or actual emergencies may be in a semi-fixed environment or at a field location operating in confined shelters, available buildings, or outside under. hazardous conditions. Strict adherence to safe work practices and compliance with governmental safety regulations and directives is mandatory. Work is primarily performed at the home duty station but relocation to alternate sites is required. Work environment may require working in confined areas and/or at primitive facilities. Travel is involved in the national capital region, the United States, and its territories. This position requires non-emergency travel up to 50%. Why Join Chartis Federal? We offer a competitive compensation and benefits package, including: Comprehensive health insurance (medical, dental, vision) Retirement plans with company contributions Professional development opportunities and career growth support A dynamic and collaborative work environment where your contributions are valued At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions. Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.
Job Description Job Description Job Summary: DT Professional Services is looking for a Satellite Communications Technician to support the Naval Surface Warfare Center (NSWC) in Corona, CA. The ideal candidate will work independently or alongside Ku Band engineers and Information Systems Technicians to provide systems technical support for hardware acquisition, configuration, testing, and implementation of state-of-the-art antenna, RF, digital, and micro-electronic technologies. Additionally, you support systems integration and testing, data processing and data management, and IP based network architecture, design, and performance analysis. This role is for an early career engineering technician with an active DoD Secret Clearance and requires an estimated 50%+ travel per year (travel locations include Navy ships in the US). Responsibilities: Install, operate, maintain and repair strategic satellite communications terminals and antennas. Install, configure, operate, align, conduct performance testing, and perform unit and direct support maintenance on satellite communications equipment and associated devices. Conduct stressed and unstressed network operations. Perform quality control tests on circuits, trunk groups, systems, and ancillary equipment. Install, operate, and maintain communication security devices. Operate and perform maintenance and services on Ku Satellite communications equipment. Provide technical assistance in the operation and maintenance of satellite communication systems. Perform complex and multifaceted tasks associated with stressed and unstressed network operations. Perform alignment, control functions, and direct support maintenance on assigned communications equipment. Ensure backup equipment, spares, and repair parts are available to sustain system operations. Compile system and network statistics for reports. Other duties as assigned. Minimum Requirements: Active DoD Secret clearance. High school diploma or GED. Basic computer and electronics skills. Minimum 1 year of networking experience. CompTIA Security+ or CASP certification, or ability to obtain within 60 days of hire. Ability to travel 50%+ annually, including travel to U.S. Navy ships. Knowledge of or experience with Ku/X/C/Ka-band satellite communications systems. Formal training and experience installing, operating, troubleshooting, and repairing RF systems. Ability to interpret technical drawings, manuals, and schematics. Strong troubleshooting and problem-solving skills in varied environments. Strong customer service, interpersonal, and communication skills, with the ability to effectively communicate technical issues and solutions to customers, DoD sponsors, vendors, and technical teams. Ability to work independently and collaboratively, take direction, and interact effectively across organizational levels. Ability to manage multiple priorities, adapt quickly to changing requirements, and perform effectively under pressure. Ability to climb, balance, stoop, kneel, sit, and lift up to 80 lbs. Capability to communicate effectively in English, both verbally and in writing Preferred Qualifications: Knowledge of network design, voice, and data communications. Proficiency with Microsoft Office. Training or experience with Windows Server 2016 and/or Windows 10. Experience configuring RF equipment, including satellite modems, spectrum analyzers, BUCs, FSK modems, antenna control units, LNBs, band-pass filters, and GPS antennas. Experience configuring networking equipment, including routers, switches, and PCs. Academic and/or work experience should include exposure to satellite communication systems, RF and digital hardware design, baseband and digital signal processing, waveform design, signal detection and estimation, and synchronization theory. Knowledge of fiber optic, Cat 5, and serial cable termination. Knowledge of RADHAZ requirements and calculations. Knowledge of HERO/HERP testing and analysis. Knowledge of Earth Station support and encryption devices. Knowledge of Cisco devices and network analysis tools such as Wireshark. The compensation for this position: $33.00 hourly. The range listed represents the company's good-faith estimate of base compensation for this position at the time of posting. This range reflects what we reasonably expect to pay for the role and may vary based on factors including, but not limited to, geographic location, experience, skills, qualifications, and internal equity. In addition to base salary, this position may be eligible for other forms of compensation, including incentive-based bonuses or commissions, as applicable. More about DT Professional Services: We're looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. Powered by JazzHR hUvjES4GC2
11/06/2026
Full time
Job Description Job Description Job Summary: DT Professional Services is looking for a Satellite Communications Technician to support the Naval Surface Warfare Center (NSWC) in Corona, CA. The ideal candidate will work independently or alongside Ku Band engineers and Information Systems Technicians to provide systems technical support for hardware acquisition, configuration, testing, and implementation of state-of-the-art antenna, RF, digital, and micro-electronic technologies. Additionally, you support systems integration and testing, data processing and data management, and IP based network architecture, design, and performance analysis. This role is for an early career engineering technician with an active DoD Secret Clearance and requires an estimated 50%+ travel per year (travel locations include Navy ships in the US). Responsibilities: Install, operate, maintain and repair strategic satellite communications terminals and antennas. Install, configure, operate, align, conduct performance testing, and perform unit and direct support maintenance on satellite communications equipment and associated devices. Conduct stressed and unstressed network operations. Perform quality control tests on circuits, trunk groups, systems, and ancillary equipment. Install, operate, and maintain communication security devices. Operate and perform maintenance and services on Ku Satellite communications equipment. Provide technical assistance in the operation and maintenance of satellite communication systems. Perform complex and multifaceted tasks associated with stressed and unstressed network operations. Perform alignment, control functions, and direct support maintenance on assigned communications equipment. Ensure backup equipment, spares, and repair parts are available to sustain system operations. Compile system and network statistics for reports. Other duties as assigned. Minimum Requirements: Active DoD Secret clearance. High school diploma or GED. Basic computer and electronics skills. Minimum 1 year of networking experience. CompTIA Security+ or CASP certification, or ability to obtain within 60 days of hire. Ability to travel 50%+ annually, including travel to U.S. Navy ships. Knowledge of or experience with Ku/X/C/Ka-band satellite communications systems. Formal training and experience installing, operating, troubleshooting, and repairing RF systems. Ability to interpret technical drawings, manuals, and schematics. Strong troubleshooting and problem-solving skills in varied environments. Strong customer service, interpersonal, and communication skills, with the ability to effectively communicate technical issues and solutions to customers, DoD sponsors, vendors, and technical teams. Ability to work independently and collaboratively, take direction, and interact effectively across organizational levels. Ability to manage multiple priorities, adapt quickly to changing requirements, and perform effectively under pressure. Ability to climb, balance, stoop, kneel, sit, and lift up to 80 lbs. Capability to communicate effectively in English, both verbally and in writing Preferred Qualifications: Knowledge of network design, voice, and data communications. Proficiency with Microsoft Office. Training or experience with Windows Server 2016 and/or Windows 10. Experience configuring RF equipment, including satellite modems, spectrum analyzers, BUCs, FSK modems, antenna control units, LNBs, band-pass filters, and GPS antennas. Experience configuring networking equipment, including routers, switches, and PCs. Academic and/or work experience should include exposure to satellite communication systems, RF and digital hardware design, baseband and digital signal processing, waveform design, signal detection and estimation, and synchronization theory. Knowledge of fiber optic, Cat 5, and serial cable termination. Knowledge of RADHAZ requirements and calculations. Knowledge of HERO/HERP testing and analysis. Knowledge of Earth Station support and encryption devices. Knowledge of Cisco devices and network analysis tools such as Wireshark. The compensation for this position: $33.00 hourly. The range listed represents the company's good-faith estimate of base compensation for this position at the time of posting. This range reflects what we reasonably expect to pay for the role and may vary based on factors including, but not limited to, geographic location, experience, skills, qualifications, and internal equity. In addition to base salary, this position may be eligible for other forms of compensation, including incentive-based bonuses or commissions, as applicable. More about DT Professional Services: We're looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. Powered by JazzHR hUvjES4GC2
Job Description Job Description Metro Services is seeking to immediately fill a CMM Programmer position for a Manufacturing company in Milan, MI. This is a Contingent-to-Hire job. Apply now! Duties for this position include: • Read and interpret blueprints, engineering drawings, and geometric dimensioning and tolerancing (GD&T) specifications in accordance with ANSI Y14.5 standards • Program and operate coordinate measuring machines (CMM) using PC-DMIS software • Perform detailed part layouts using direct-drive CMM equipment and bench layout methods • Compare measured results against blueprint dimensions and tolerances and report discrepancies • Conduct process capability studies and statistical process control (SPC) activities • Certify check fixtures and document results in the MQ1 system • Perform dimensional gauge certification and gauge repeatability and reproducibility (R&R) studies • Assist with Production Part Approval Process (PPAP) submissions • Use precision measuring equipment, including calipers, micrometers, height gauges, and radius gauges • Support visual inspections, quality audits, part containment, and defect identification • Maintain quality documentation, check sheets, scrap reports, part history, and inspection records • Follow established work instructions, quality standards, setup procedures, and tagging requirements • Work independently while communicating quality concerns and measurement discrepancies to the Quality Manager and appropriate personnel Compensation (USD): $35.00/hour and above depending on experience Per diem included Schedule: 1st Shift 6:00 a.m. - 2:00 p.m. OR 7:00 a.m. - 3:00 p.m. Successful candidates must meet the following requirements: • Associate degree from a two-year college or technical school, or equivalent combination of education and experience • At least 2 years of related experience operating CMM equipment using PC-DMIS, or equivalent training and experience • Strong understanding of GD&T and blueprint reading in accordance with ANSI Y14.5 standards • Experience with bench layout, dimensional inspection, and precision measuring equipment • Knowledge of statistical process control (SPC), capability studies, and gauge R&R • Experience with gauge and fixture certification and quality documentation • Familiarity with PPAP submissions, visual inspections, quality audits, and part containment • Intermediate proficiency in Microsoft Office • Ability to use MQ1 and QAD database systems • Strong written and electronic communication skills • Ability to work independently with minimal supervision • Strong attention to detail and commitment to quality standards WHY APPLY FOR A JOB AT METRO SERVICES? If you're ready to take hold of your career, we can help you start down the right path, and we'll be with you the whole way. At Metro, we guide you through a simple application process, provide Consultation services through Coaching and Resume building, and offer a wide array of benefits. As an employee, you will receive: • Skills training and development • Weekly pay • Direct deposit or pay cards • Medical, dental, vision, and disability insurance • Internal Referral Program WHAT HAPPENS AFTER YOU APPLY? As soon as you have applied, give us a call at to let us know that your application has been submitted. Calling us makes you a priority! Also, check your email. We will send you electronic paperwork to fill out and sign. Of course, doing your paperwork from a computer is best, but it can also be done on a mobile device. WHAT SETS US APART At Metro Services, we understand that job seekers need a company that focuses on them individually and emphasizes their opportunities. Metro Services does this by matching qualified candidates to jobs that best align with their interests, abilities, and previous work experience. While we have full-time positions available with our client companies, we also offer temporary work that is often a bridge to full-time employment. The fact that we place over 10,000 employees annually and many of our temporary jobs lead to a full-time position is a testimony, in itself, to our ability to accurately match people to the right job while meeting the needs of our client companies. EEO Program Metro Services does not discriminate in employment opportunities or practices based on race, color and religion, gender, national origin, ancestry, age, disabilities, or any other characteristics protected by law. Learn more about us by visiting our website at For more information, stop by or call TODAY! SJ
11/06/2026
Full time
Job Description Job Description Metro Services is seeking to immediately fill a CMM Programmer position for a Manufacturing company in Milan, MI. This is a Contingent-to-Hire job. Apply now! Duties for this position include: • Read and interpret blueprints, engineering drawings, and geometric dimensioning and tolerancing (GD&T) specifications in accordance with ANSI Y14.5 standards • Program and operate coordinate measuring machines (CMM) using PC-DMIS software • Perform detailed part layouts using direct-drive CMM equipment and bench layout methods • Compare measured results against blueprint dimensions and tolerances and report discrepancies • Conduct process capability studies and statistical process control (SPC) activities • Certify check fixtures and document results in the MQ1 system • Perform dimensional gauge certification and gauge repeatability and reproducibility (R&R) studies • Assist with Production Part Approval Process (PPAP) submissions • Use precision measuring equipment, including calipers, micrometers, height gauges, and radius gauges • Support visual inspections, quality audits, part containment, and defect identification • Maintain quality documentation, check sheets, scrap reports, part history, and inspection records • Follow established work instructions, quality standards, setup procedures, and tagging requirements • Work independently while communicating quality concerns and measurement discrepancies to the Quality Manager and appropriate personnel Compensation (USD): $35.00/hour and above depending on experience Per diem included Schedule: 1st Shift 6:00 a.m. - 2:00 p.m. OR 7:00 a.m. - 3:00 p.m. Successful candidates must meet the following requirements: • Associate degree from a two-year college or technical school, or equivalent combination of education and experience • At least 2 years of related experience operating CMM equipment using PC-DMIS, or equivalent training and experience • Strong understanding of GD&T and blueprint reading in accordance with ANSI Y14.5 standards • Experience with bench layout, dimensional inspection, and precision measuring equipment • Knowledge of statistical process control (SPC), capability studies, and gauge R&R • Experience with gauge and fixture certification and quality documentation • Familiarity with PPAP submissions, visual inspections, quality audits, and part containment • Intermediate proficiency in Microsoft Office • Ability to use MQ1 and QAD database systems • Strong written and electronic communication skills • Ability to work independently with minimal supervision • Strong attention to detail and commitment to quality standards WHY APPLY FOR A JOB AT METRO SERVICES? If you're ready to take hold of your career, we can help you start down the right path, and we'll be with you the whole way. At Metro, we guide you through a simple application process, provide Consultation services through Coaching and Resume building, and offer a wide array of benefits. As an employee, you will receive: • Skills training and development • Weekly pay • Direct deposit or pay cards • Medical, dental, vision, and disability insurance • Internal Referral Program WHAT HAPPENS AFTER YOU APPLY? As soon as you have applied, give us a call at to let us know that your application has been submitted. Calling us makes you a priority! Also, check your email. We will send you electronic paperwork to fill out and sign. Of course, doing your paperwork from a computer is best, but it can also be done on a mobile device. WHAT SETS US APART At Metro Services, we understand that job seekers need a company that focuses on them individually and emphasizes their opportunities. Metro Services does this by matching qualified candidates to jobs that best align with their interests, abilities, and previous work experience. While we have full-time positions available with our client companies, we also offer temporary work that is often a bridge to full-time employment. The fact that we place over 10,000 employees annually and many of our temporary jobs lead to a full-time position is a testimony, in itself, to our ability to accurately match people to the right job while meeting the needs of our client companies. EEO Program Metro Services does not discriminate in employment opportunities or practices based on race, color and religion, gender, national origin, ancestry, age, disabilities, or any other characteristics protected by law. Learn more about us by visiting our website at For more information, stop by or call TODAY! SJ
Job Description Job Description Hello, "Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence." About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Experience8-12 YearsClientNew York City - DoITTDuration6 MonthsPrimary SkillsIOS, Android, JIRA, azure, Product Manager, Trello, DevOpLocation Brooklyn, NY, 11201 Job Start Date2026-05-04Remote JobNoRequired Hours/Week35Job TypeContract Public Job TitleMid Level - Mobile App Developer (iOS & Android)Public Job DescriptionNYC Office of Technology and Innovation Job Title: Mid Level - Mobile App Developer (iOS & Android) Duration: 6+ Months with possible extension Location: 15 Metrotech Center, Brooklyn, NY 11201 Position Type: Contract Interview Type: Webcam/In-person Note: Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 35 work hours per week. If the consultant works more than 35 hours per week, the consultant must request overtime in the Agency's timekeeping system, and the project manager must approve those hours worked above the weekly maximum. SCOPE OF SERVICES: The developer will be responsible for overseeing the end-to-end technical execution of the new features in the NYC Secure App on iOS and Android and development of other digital resources as needed. The developer will deliver a scalable, privacy-centric systems that integrates with existing NYC data services, workflows, and web platforms. Job Description: The NYC Office of Technology and Innovation has been tasked with re-designing the NYC Secure App and an associated campaign to provide New Yorkers with a comprehensive set of tools and resources to prevent scam phone calls and text messages, educate vulnerable New Yorkers on prevention, and support New Yorkers with the resources they need when they have been victimized. Each year New Yorkers lose an estimated $6.5B to online and phone based scams, yet the city provides no systematic approach to protecting residents - this project will develop the technology and strategy to address that gap across OTI's programs including Cybersecurity, 311, and Digital Equity. TASKS: Develop quality code that is well-documented, testable, and production-ready Be proactive and seek feedback to ensure best practice solutions that meet business needs Building web solutions that are scalable and secure and align with overall city digital architecture Write and conduct unit testing as agreed with the City Engineering leads. Communicate technical decisions, needs, and priorities to engineers, product managers, and designers as part of a user-centered agile product delivery team Design the core logic with the existing vendor for the mobile application on iOS and Android to provide scam and spam protection for calls and texts. Build a responsive, accessible frontends resource sites that ensures a consistent experience across all browser types and mobile devices and leverages the NYC Design System. Apply rigorous industry-standard privacy and security standards and protocols to ensure that all user data remains private and secure. Develop the technical bridges necessary to route digital reporting data into existing intake and reporting systems. If necessary, learn new programming languages or frameworks, with help from City Engineering leads, to complete software development and testing tasks. Attend, participate, and assist in architecture, approach, and technical strategies as appropriate and requested by City Engineering leads. Mandatory Skills: At least 4 years of experience as a software engineer or application developer Experience building responsive websites with full-stack expertise Experience collaborating with product designers on cross-functional teams to ensure the best user experience. Experience working with Git based workflows Experience working in story-based workflows (e.g., Azure DevOps, JIRA, Trello, or other story or kanban-style workflow) Experience leading technical design and writing implementation planning documents Strong verbal and written communication skills Regards, Srikanth (Sri) Senior Recruiter Phone: Email: Powered by JazzHR I8bEmzW0Mq
11/06/2026
Full time
Job Description Job Description Hello, "Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence." About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Experience8-12 YearsClientNew York City - DoITTDuration6 MonthsPrimary SkillsIOS, Android, JIRA, azure, Product Manager, Trello, DevOpLocation Brooklyn, NY, 11201 Job Start Date2026-05-04Remote JobNoRequired Hours/Week35Job TypeContract Public Job TitleMid Level - Mobile App Developer (iOS & Android)Public Job DescriptionNYC Office of Technology and Innovation Job Title: Mid Level - Mobile App Developer (iOS & Android) Duration: 6+ Months with possible extension Location: 15 Metrotech Center, Brooklyn, NY 11201 Position Type: Contract Interview Type: Webcam/In-person Note: Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 35 work hours per week. If the consultant works more than 35 hours per week, the consultant must request overtime in the Agency's timekeeping system, and the project manager must approve those hours worked above the weekly maximum. SCOPE OF SERVICES: The developer will be responsible for overseeing the end-to-end technical execution of the new features in the NYC Secure App on iOS and Android and development of other digital resources as needed. The developer will deliver a scalable, privacy-centric systems that integrates with existing NYC data services, workflows, and web platforms. Job Description: The NYC Office of Technology and Innovation has been tasked with re-designing the NYC Secure App and an associated campaign to provide New Yorkers with a comprehensive set of tools and resources to prevent scam phone calls and text messages, educate vulnerable New Yorkers on prevention, and support New Yorkers with the resources they need when they have been victimized. Each year New Yorkers lose an estimated $6.5B to online and phone based scams, yet the city provides no systematic approach to protecting residents - this project will develop the technology and strategy to address that gap across OTI's programs including Cybersecurity, 311, and Digital Equity. TASKS: Develop quality code that is well-documented, testable, and production-ready Be proactive and seek feedback to ensure best practice solutions that meet business needs Building web solutions that are scalable and secure and align with overall city digital architecture Write and conduct unit testing as agreed with the City Engineering leads. Communicate technical decisions, needs, and priorities to engineers, product managers, and designers as part of a user-centered agile product delivery team Design the core logic with the existing vendor for the mobile application on iOS and Android to provide scam and spam protection for calls and texts. Build a responsive, accessible frontends resource sites that ensures a consistent experience across all browser types and mobile devices and leverages the NYC Design System. Apply rigorous industry-standard privacy and security standards and protocols to ensure that all user data remains private and secure. Develop the technical bridges necessary to route digital reporting data into existing intake and reporting systems. If necessary, learn new programming languages or frameworks, with help from City Engineering leads, to complete software development and testing tasks. Attend, participate, and assist in architecture, approach, and technical strategies as appropriate and requested by City Engineering leads. Mandatory Skills: At least 4 years of experience as a software engineer or application developer Experience building responsive websites with full-stack expertise Experience collaborating with product designers on cross-functional teams to ensure the best user experience. Experience working with Git based workflows Experience working in story-based workflows (e.g., Azure DevOps, JIRA, Trello, or other story or kanban-style workflow) Experience leading technical design and writing implementation planning documents Strong verbal and written communication skills Regards, Srikanth (Sri) Senior Recruiter Phone: Email: Powered by JazzHR I8bEmzW0Mq
Job Description Job Description Staff Software Engineer - iOS Company Description Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market - commercializing the world's first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3 . The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI ) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden , its software development kit and AI partnership initiative. In addition to its medical imaging products, Butterfly Embedded is the Company's Ultrasound-on-Chip licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded , partners can build and scale novel ultrasound applications powered by Butterfly's proprietary semiconductor chip and software platform. Butterfly's innovations have been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions and Fast Company's World Changing Ideas, among other achievements. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description As a Staff iOS Engineer at Butterfly, you will be responsible for building native iOS apps that reinvent the ultrasound user experience for the mobile age. You'll be a champion for constantly improving the software architecture and team processes. You'll collaborate with product managers and designers to deliver elegant solutions to complex problems. You'll work alongside the hardware, cloud, machine learning, control software, and imaging science teams to integrate cross-cutting features. You'll even participate in user research sessions to get a firsthand view into how the product you build is being used in the real world. As part of our team, your core responsibilities will be: Collaborating and unboxing ambiguous requirements through iterative problem-solving sessions with Android and iOS developers. Working alongside product managers, designers, and clinical professionals to break down requirements and develop new medical imaging experiences. Producing high-quality, efficient, and well-tested modern Swift code. Following established team architecture patterns and evolving the codebase with the team. Working in a complex codebase with numerous internal swift packages managed by the iOS, Device Software, Imaging and AI teams. Mentoring engineers at all levels. We are all life long learners. Working on advanced technologies such as deep learning applications, telemedicine and integration with our cutting edge Butterfly iQ device. Leveraging modern technologies like Swift, SwiftUI, Reactive programming, and GraphQL. Product managers write requirements, engineers write tickets. We know how to break down work that builds what they want. Perform a broad variety of tasks in support of the role and responsibilities. Qualifications Baseline skills/experiences/attributes: Bachelor of Science in Computer Science / Engineering or related field. A track record of professional achievement and problem solving. 5+ years of native iOS application development. Strong grasp of Swift and reactive framework design pattern. A strong grasp of SwiftUI and UIKit UI Design Development A strong grasp of XCTest Unit Testing and knowledge of UI automation A passion for creating something meaningful. Ideally, you also have these skills / experiences / attributes (but it's ok if you don't!): Interest and experience working in complex application structures with internal libraries that have Obj-C bridging layers. Experience with the Swift Package Manager and package creation. Knowledge of graphics rendering and image processing (OpenGL, Vulken). Python and C++ experience will help you collaborate with our Device Software and Imaging teams. Values Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in Patient-Centric Innovators: Our mission is THE mission. Empowered to Impact: Every voice matters. One Team, One Goal: Unity fuels progress. Growth Champions: We embrace challenges. Action-Oriented Achievers: We follow through, every time. Location Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers. This role is a remote role. Benefits and Perks Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis. Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs. 401k plan and match - we facilitate your retirement goals. Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP) Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact Parental Leave - we want to make sure our employees have plenty of time with their growing families, and additional benefits for primary caregivers to help transition back to work after leave Competitive salaried compensation - we value our employees and show it Equity - we want every employee to be a stakeholder The opportunity to build a revolutionary healthcare product and save millions of lives! Compensation Our estimated salary for this role based in NYC is between $165,000 - $180,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. Candidates must be authorized to work in the United States. Butterfly Network will not provide immigration sponsorship of any kind for this position, including but not limited to H-1B, TN, O-1, L-1, or green card sponsorship (this includes applicants that are in the process of obtaining a greencard), now or in the future. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure
11/06/2026
Full time
Job Description Job Description Staff Software Engineer - iOS Company Description Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market - commercializing the world's first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3 . The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI ) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden , its software development kit and AI partnership initiative. In addition to its medical imaging products, Butterfly Embedded is the Company's Ultrasound-on-Chip licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded , partners can build and scale novel ultrasound applications powered by Butterfly's proprietary semiconductor chip and software platform. Butterfly's innovations have been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions and Fast Company's World Changing Ideas, among other achievements. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description As a Staff iOS Engineer at Butterfly, you will be responsible for building native iOS apps that reinvent the ultrasound user experience for the mobile age. You'll be a champion for constantly improving the software architecture and team processes. You'll collaborate with product managers and designers to deliver elegant solutions to complex problems. You'll work alongside the hardware, cloud, machine learning, control software, and imaging science teams to integrate cross-cutting features. You'll even participate in user research sessions to get a firsthand view into how the product you build is being used in the real world. As part of our team, your core responsibilities will be: Collaborating and unboxing ambiguous requirements through iterative problem-solving sessions with Android and iOS developers. Working alongside product managers, designers, and clinical professionals to break down requirements and develop new medical imaging experiences. Producing high-quality, efficient, and well-tested modern Swift code. Following established team architecture patterns and evolving the codebase with the team. Working in a complex codebase with numerous internal swift packages managed by the iOS, Device Software, Imaging and AI teams. Mentoring engineers at all levels. We are all life long learners. Working on advanced technologies such as deep learning applications, telemedicine and integration with our cutting edge Butterfly iQ device. Leveraging modern technologies like Swift, SwiftUI, Reactive programming, and GraphQL. Product managers write requirements, engineers write tickets. We know how to break down work that builds what they want. Perform a broad variety of tasks in support of the role and responsibilities. Qualifications Baseline skills/experiences/attributes: Bachelor of Science in Computer Science / Engineering or related field. A track record of professional achievement and problem solving. 5+ years of native iOS application development. Strong grasp of Swift and reactive framework design pattern. A strong grasp of SwiftUI and UIKit UI Design Development A strong grasp of XCTest Unit Testing and knowledge of UI automation A passion for creating something meaningful. Ideally, you also have these skills / experiences / attributes (but it's ok if you don't!): Interest and experience working in complex application structures with internal libraries that have Obj-C bridging layers. Experience with the Swift Package Manager and package creation. Knowledge of graphics rendering and image processing (OpenGL, Vulken). Python and C++ experience will help you collaborate with our Device Software and Imaging teams. Values Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in Patient-Centric Innovators: Our mission is THE mission. Empowered to Impact: Every voice matters. One Team, One Goal: Unity fuels progress. Growth Champions: We embrace challenges. Action-Oriented Achievers: We follow through, every time. Location Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers. This role is a remote role. Benefits and Perks Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis. Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs. 401k plan and match - we facilitate your retirement goals. Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP) Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact Parental Leave - we want to make sure our employees have plenty of time with their growing families, and additional benefits for primary caregivers to help transition back to work after leave Competitive salaried compensation - we value our employees and show it Equity - we want every employee to be a stakeholder The opportunity to build a revolutionary healthcare product and save millions of lives! Compensation Our estimated salary for this role based in NYC is between $165,000 - $180,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. Candidates must be authorized to work in the United States. Butterfly Network will not provide immigration sponsorship of any kind for this position, including but not limited to H-1B, TN, O-1, L-1, or green card sponsorship (this includes applicants that are in the process of obtaining a greencard), now or in the future. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure
Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K
11/06/2026
Full time
Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K
Job Description Job Description Description: Digital Envoy (DE) is the leader in geolocation and VPN data for over 25 years for customers in various verticals- Streaming Media, Ad Tech, Cybersecurity, E-commerce, and Data Analytics. Our core product, IP address geolocation, powers customers like Netflix, Hulu, Trade Desk, PayPal, AWS, Apple, and many others. Our VPN and Proxy data, coupled with accurate IP address geolocation, helps companies determine malicious activity for threat intelligence, authentication, and digital privacy. LocID is Digital Envoy's next-generation intelligence platform, built to solve one of the biggest challenges facing the advertising ecosystem: how to connect audiences, devices and media in a world where traditional identifiers are transient or disappearing. LocID transforms IP and other location signals into a privacy-first, globally consistent infrastructure that helps companies improve audience targeting, activation and measurement across CTV, digital and emerging channels. It is a fast-growing product at the center of Digital Envoy's expansion strategy, working with some of the world's leading AdTech, media and data businesses. Digital Envoy is looking for an ambitious Associate Account Executive to join the growing LocID commercial team. This is not a traditional sales role. We are looking for someone early in their sales career who is ready to move beyond simply generating meetings and begin learning how to build relationships, create demand, run discovery and ultimately become a successful Account Executive. The role has two distinct responsibilities. Approximately 60% of your time will be focused on agency adoption of LocID Curated audiences and segments, building relationships across major media agencies and helping planners, buyers, investment and programmatic teams understand how LocID-powered audiences can be activated across all appropriate campaign types through marketplaces and programmatic partners such as Index Exchange. The remaining 40% will support the earlier stages of our Data Platform sales motion, working under the direction of the GM, LocID and alongside the wider LocID management team. You will identify and develop opportunities, conduct the first one or two discovery conversations and help determine which opportunities should progress into deeper commercial and technical engagement. This is deliberately a role with room to grow. We want someone ambitious about building a career in sales and who wants increasing responsibility as they demonstrate they can handle it. There will be support, coaching and plenty of people to pull in when you need them. There will not be somebody sitting next to you every morning handing you a beautifully laminated list of things to do. This is a remote role, but much of the work happens face to face with agencies in New York, so we're prioritizing candidates based in the NYC area. Please note, at this time, Digital Envoy is not sponsoring visas for this position. WHAT YOU'LL DO: 60%: Agency Sales & LocID Curated Audiences Build and develop relationships across major agency holding companies and their operating agencies, including organisations such as Publicis, WPP, Dentsu, Omnicom, IPG and Havas. Develop relationships with planners, buyers, programmatic, data, investment and audience teams. Educate agency teams on LocID Curated audiences, available segments and relevant campaign use cases. Drive adoption of LocID Curated audiences across all appropriate campaign types, rather than treating them as a niche location product. Help agencies understand how LocID Curated audiences can be discovered and activated through marketplaces and partners such as Index Exchange. Identify briefs, campaigns, clients and planning opportunities where LocID Curated audiences are relevant. Work with marketplace and platform partners to make activation as simple as possible. Build relationships beyond one individual so adoption becomes repeatable across teams, accounts and agencies. Work with Marketing to develop the agency-facing materials, education and sales enablement needed to support adoption. Feed agency feedback, audience requirements and market intelligence back into the wider LocID team. Track adoption, opportunities, next steps and commercial activity accurately in Salesforce. The goal is not simply "get meetings with agencies." It is "get LocID Curated audiences used by agencies." That distinction matters. 40%: Data Platform Business Development Prospect into agreed Data Platform target accounts and sectors under the direction of the GM, LocID. Research companies, stakeholders, use cases and potential commercial opportunities. Conduct the first one or two discovery conversations with prospective customers. Understand the customer's business problem, current approach and potential LocID use case. Qualify whether there is a genuine opportunity worth progressing. Clearly document what you have learned and recommend the appropriate next step. Bring in the right members of the LocID management team depending on the opportunity. Work closely with Solutions Engineering and Product as conversations become more technical. Coordinate follow-up and maintain momentum after discovery. Learn how opportunities progress through technical evaluation, commercial negotiation and contracting. Gradually take greater ownership of opportunities as your experience and capability develop. We do not expect you to walk in on Monday and negotiate a seven-figure data licensing agreement by Friday. We do expect you to want to learn how. HOW YOU'LL WORK: LocID is a small, fast-moving business within Digital Envoy, so this role requires someone who is comfortable with independence, ownership, communication and ambiguity. You'll manage your own diary, prioritize accounts, identify opportunities and know when to move things forward independently versus when to bring in Product, Solutions Engineering, Marketing or the GM. Being a self-starter doesn't mean being a lone wolf - knowing when to pull in the right people will be key to your success. The role also involves travel across the US and potentially internationally for customer meetings, conferences and industry events, including regular meetings in New York. And yes, there will almost certainly be airport food. WHAT WE OFFER: Competitive Salary & Bonus program Medical, Dental and Vision Paid Holidays & Unlimited PTO policy 401(k) with employer contribution match We value your input: make a real impact in a growing, innovative company! Requirements: WHO YOU ARE: Approximately 2-4 years of experience in AdTech, media, programmatic advertising, data or agency-facing sales/business development. A genuine ambition to build a long-term career in sales and progress into a full Account Executive role. Existing knowledge of the US agency ecosystem and how media planning, buying, audiences and programmatic activation work. Strong existing relationships within major media agencies. Confidence running an initial customer discovery conversation rather than simply arranging one. Curiosity about technology, data, identity and the rapidly changing advertising ecosystem. Excellent communication and presentation skills. Strong organisation and follow-through. Comfort working independently without needing constant direction. An equally strong ability to work collaboratively and pull in specialists when required. Willingness and ability to travel for customers, agencies, conferences and industry events. Discipline around Salesforce and pipeline management, even if you have yet to experience the life-changing joy that apparently comes from a beautifully maintained CRM. Hungry to achieve success and ready to hit the ground running. WHAT SUCCESS LOOKS LIKE: Agency You are building credible relationships across the major agency groups, LocID Curated audiences are appearing in more briefs, plans and campaigns, agencies understand how and where to activate them, and we are seeing repeat adoption rather than isolated tests. Data Platform You can independently identify an interesting prospect, run a strong initial discovery conversation, understand and articulate the potential use case, qualify whether it is worth pursuing and bring the right LocID people into the next stage. Your Growth You are becoming a better salesperson. You are taking on more responsibility, needing less direction and demonstrating that you are ready to own increasingly complex opportunities. We are not recruiting you to be our SDR. We are recruiting you because we think you could become one of our Account Executives. The question is how quickly you can prove us right. About Digital Envoy: In 1999, Digital Envoy introduced the concept of privacy-sensitive IP-based geolocation and IP intelligence. This technology allows businesses from ad networks to publishers, websites, retailers and more to harness the power of location and new intelligence about connected users for many mission-critical applications. Digital Envoy has three business units that address the unique needs of customers: Digital Element, which provides global geolocation data and services that bring anytime, anywhere relevance and context to online and mobile initiatives; Digital Resolve . click apply for full job details
11/06/2026
Full time
Job Description Job Description Description: Digital Envoy (DE) is the leader in geolocation and VPN data for over 25 years for customers in various verticals- Streaming Media, Ad Tech, Cybersecurity, E-commerce, and Data Analytics. Our core product, IP address geolocation, powers customers like Netflix, Hulu, Trade Desk, PayPal, AWS, Apple, and many others. Our VPN and Proxy data, coupled with accurate IP address geolocation, helps companies determine malicious activity for threat intelligence, authentication, and digital privacy. LocID is Digital Envoy's next-generation intelligence platform, built to solve one of the biggest challenges facing the advertising ecosystem: how to connect audiences, devices and media in a world where traditional identifiers are transient or disappearing. LocID transforms IP and other location signals into a privacy-first, globally consistent infrastructure that helps companies improve audience targeting, activation and measurement across CTV, digital and emerging channels. It is a fast-growing product at the center of Digital Envoy's expansion strategy, working with some of the world's leading AdTech, media and data businesses. Digital Envoy is looking for an ambitious Associate Account Executive to join the growing LocID commercial team. This is not a traditional sales role. We are looking for someone early in their sales career who is ready to move beyond simply generating meetings and begin learning how to build relationships, create demand, run discovery and ultimately become a successful Account Executive. The role has two distinct responsibilities. Approximately 60% of your time will be focused on agency adoption of LocID Curated audiences and segments, building relationships across major media agencies and helping planners, buyers, investment and programmatic teams understand how LocID-powered audiences can be activated across all appropriate campaign types through marketplaces and programmatic partners such as Index Exchange. The remaining 40% will support the earlier stages of our Data Platform sales motion, working under the direction of the GM, LocID and alongside the wider LocID management team. You will identify and develop opportunities, conduct the first one or two discovery conversations and help determine which opportunities should progress into deeper commercial and technical engagement. This is deliberately a role with room to grow. We want someone ambitious about building a career in sales and who wants increasing responsibility as they demonstrate they can handle it. There will be support, coaching and plenty of people to pull in when you need them. There will not be somebody sitting next to you every morning handing you a beautifully laminated list of things to do. This is a remote role, but much of the work happens face to face with agencies in New York, so we're prioritizing candidates based in the NYC area. Please note, at this time, Digital Envoy is not sponsoring visas for this position. WHAT YOU'LL DO: 60%: Agency Sales & LocID Curated Audiences Build and develop relationships across major agency holding companies and their operating agencies, including organisations such as Publicis, WPP, Dentsu, Omnicom, IPG and Havas. Develop relationships with planners, buyers, programmatic, data, investment and audience teams. Educate agency teams on LocID Curated audiences, available segments and relevant campaign use cases. Drive adoption of LocID Curated audiences across all appropriate campaign types, rather than treating them as a niche location product. Help agencies understand how LocID Curated audiences can be discovered and activated through marketplaces and partners such as Index Exchange. Identify briefs, campaigns, clients and planning opportunities where LocID Curated audiences are relevant. Work with marketplace and platform partners to make activation as simple as possible. Build relationships beyond one individual so adoption becomes repeatable across teams, accounts and agencies. Work with Marketing to develop the agency-facing materials, education and sales enablement needed to support adoption. Feed agency feedback, audience requirements and market intelligence back into the wider LocID team. Track adoption, opportunities, next steps and commercial activity accurately in Salesforce. The goal is not simply "get meetings with agencies." It is "get LocID Curated audiences used by agencies." That distinction matters. 40%: Data Platform Business Development Prospect into agreed Data Platform target accounts and sectors under the direction of the GM, LocID. Research companies, stakeholders, use cases and potential commercial opportunities. Conduct the first one or two discovery conversations with prospective customers. Understand the customer's business problem, current approach and potential LocID use case. Qualify whether there is a genuine opportunity worth progressing. Clearly document what you have learned and recommend the appropriate next step. Bring in the right members of the LocID management team depending on the opportunity. Work closely with Solutions Engineering and Product as conversations become more technical. Coordinate follow-up and maintain momentum after discovery. Learn how opportunities progress through technical evaluation, commercial negotiation and contracting. Gradually take greater ownership of opportunities as your experience and capability develop. We do not expect you to walk in on Monday and negotiate a seven-figure data licensing agreement by Friday. We do expect you to want to learn how. HOW YOU'LL WORK: LocID is a small, fast-moving business within Digital Envoy, so this role requires someone who is comfortable with independence, ownership, communication and ambiguity. You'll manage your own diary, prioritize accounts, identify opportunities and know when to move things forward independently versus when to bring in Product, Solutions Engineering, Marketing or the GM. Being a self-starter doesn't mean being a lone wolf - knowing when to pull in the right people will be key to your success. The role also involves travel across the US and potentially internationally for customer meetings, conferences and industry events, including regular meetings in New York. And yes, there will almost certainly be airport food. WHAT WE OFFER: Competitive Salary & Bonus program Medical, Dental and Vision Paid Holidays & Unlimited PTO policy 401(k) with employer contribution match We value your input: make a real impact in a growing, innovative company! Requirements: WHO YOU ARE: Approximately 2-4 years of experience in AdTech, media, programmatic advertising, data or agency-facing sales/business development. A genuine ambition to build a long-term career in sales and progress into a full Account Executive role. Existing knowledge of the US agency ecosystem and how media planning, buying, audiences and programmatic activation work. Strong existing relationships within major media agencies. Confidence running an initial customer discovery conversation rather than simply arranging one. Curiosity about technology, data, identity and the rapidly changing advertising ecosystem. Excellent communication and presentation skills. Strong organisation and follow-through. Comfort working independently without needing constant direction. An equally strong ability to work collaboratively and pull in specialists when required. Willingness and ability to travel for customers, agencies, conferences and industry events. Discipline around Salesforce and pipeline management, even if you have yet to experience the life-changing joy that apparently comes from a beautifully maintained CRM. Hungry to achieve success and ready to hit the ground running. WHAT SUCCESS LOOKS LIKE: Agency You are building credible relationships across the major agency groups, LocID Curated audiences are appearing in more briefs, plans and campaigns, agencies understand how and where to activate them, and we are seeing repeat adoption rather than isolated tests. Data Platform You can independently identify an interesting prospect, run a strong initial discovery conversation, understand and articulate the potential use case, qualify whether it is worth pursuing and bring the right LocID people into the next stage. Your Growth You are becoming a better salesperson. You are taking on more responsibility, needing less direction and demonstrating that you are ready to own increasingly complex opportunities. We are not recruiting you to be our SDR. We are recruiting you because we think you could become one of our Account Executives. The question is how quickly you can prove us right. About Digital Envoy: In 1999, Digital Envoy introduced the concept of privacy-sensitive IP-based geolocation and IP intelligence. This technology allows businesses from ad networks to publishers, websites, retailers and more to harness the power of location and new intelligence about connected users for many mission-critical applications. Digital Envoy has three business units that address the unique needs of customers: Digital Element, which provides global geolocation data and services that bring anytime, anywhere relevance and context to online and mobile initiatives; Digital Resolve . click apply for full job details
