12 jobs found

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next. Job Overview The Modern Workplace & Mobility Implementation Engineer delivers Microsoft 365 and enterprise mobility solutions for client and internal environments. Working from defined project scopes, tickets, and technical standards, this role deploys, configures, secures, documents, and validates modern workplace and unified endpoint management platforms before transitioning completed environments to ongoing support teams. The engineer serves as a hands-on technical point of contact during implementation, makes configuration-level decisions within established standards, and partners with project, mobility, cybersecurity, and service teams to deliver stable, secure, and support-ready solutions. Responsibilities Review project documentation, tickets, requirements, technical prerequisites, and licensing to confirm scope and implementation readiness. Deploy, configure, and maintain Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Teams Phone, and PSTN integrations, using approved standards and governance guidelines. Implement and maintain enterprise mobility and unified endpoint management solutions such as Microsoft Intune, Jamf Pro, and VMware Workspace ONE. Support the endpoint lifecycle across mobile devices, desktops, laptops, and IoT endpoints, including provisioning, enrollment, configuration, maintenance, patching, and decommissioning. Configure device profiles, compliance policies, app protection settings, and secure-access controls across iOS, Android, Windows, Chrome OS, and macOS environments. Apply Zero Trust standards, including encryption, multifactor authentication, conditional access, and Mobile Threat Defense controls, in partnership with cybersecurity teams. Troubleshoot Microsoft 365 and mobility platform issues, perform root cause analysis, and escalate unresolved or systemic issues to senior engineering resources. Maintain clear technical communication with clients and internal stakeholders throughout implementation and serve as the technical point of contact for deployment activities. Create and maintain complete technical documentation in IT Glue, HaloPSA, and SharePoint to support compliance and an effective operational handoff. Validate that delivered solutions meet project scope, stability, documentation, and handoff-readiness requirements before transitioning them to the Service Desk, Technology Operations Center, or other support teams. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Business Technology, a related field, or equivalent practical experience. 3+ of experience working with Microsoft 365 and mobile device management platforms; experience in an MSP or MSSP environment is preferred. Hands-on experience implementing Microsoft 365 workloads and UEM or EMM solutions, including Microsoft Intune, Jamf Pro, VMware Workspace ONE, or comparable platforms. Working knowledge of Microsoft Teams, Teams Phone, SharePoint, Exchange Online, OneDrive, Power Platform, Windows Autopilot, and device enrollment and lifecycle management. Understanding of Zero Trust principles, multifactor authentication, conditional access, Mobile Threat Defense, app protection policies, and endpoint security controls. Experience using PowerShell, REST APIs, or native MDM automation capabilities to support efficient, repeatable deployments. Familiarity with compliance and governance requirements such as GDPR and HIPAA, including audit support and policy enforcement. Proven ability to deliver technical projects in structured, process-driven environments while managing priorities, documenting work, and communicating effectively with technical and nontechnical stakeholders. Microsoft Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert, CompTIA Mobility+, or related certifications are preferred but not required. What Drives Impact Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Compensation Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on-going training & continued education reimbursement 401(K) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For full benefit information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations. Compensation Range: $80K - $100K

Job Description Job Description Senior Consultant AI & Automation Advisory Data Protection Services (DPS) Team: Solutions AI & Automation Advisory Reports To: Lead Consultant or Senior Manager, AI & Automation Advisory Role OverviewThe Senior Consultant AI & Automation Advisory is a skilled individual contributor who owns defined delivery tasks and workstream components within WWT's AI & Automation Advisory practice, supporting engagements such as the Client's Data Protection Services (DPS) AI Efficiency Assessment. Positioned below the Lead Consultant, the Senior Consultant brings hands-on depth across AI opportunity assessment, process and workflow analysis, and data protection domain knowledge, executes high-quality client deliverables with growing independence, and begins developing trusted client relationships at the working level. The Senior Consultant is the engine of AI advisory delivery leading current-state discovery across data protection pillars and functions, identifying and cataloguing AI-enabled use cases, supporting feasibility and target-state operating model design, and producing the analytical outputs that underpin client recommendations. They work under the direction of a Lead Consultant, Principal, or Senior Manager, and are expected to grow steadily toward owning full workstreams and contributing to pre-sales activities. What is Expected Engagement Delivery Execute assigned delivery tasks and workstream components within AI efficiency assessment engagements with accountability for quality, accuracy, and on-time completion Lead technical components of the assessment: conduct current-state discovery across Data Protection Fleet pillars (Cryptography and Secrets, Data Leakage Prevention, Data Asset Protection) and horizontal functions (Policy and Architecture, Fleet Enablement, Development, Engineering), document findings, and identify opportunity themes with guidance from the engagement lead Perform hands-on AI opportunity work: use-case identification, process and workflow mapping, agent design input (guided, pillar-specific, and cross-pillar orchestration agents), feasibility scoring, and prioritization support Produce client-ready deliverables current-state assessment packs, AI opportunity inventories, use-case catalogues, target-state operating model inputs, roadmap inputs, and executive summaries that meet WWT's professional services quality standards Facilitate discovery sessions, stakeholder interviews, and working-level workshops with DPS pillar and function stakeholders; synthesize findings into structured outputs for Lead Consultant review Maintain the DPS AI Initiatives Tracker workbook as the engagement's system of record, including entries in the Innovation Backlog, AI Initiatives Register, AI Risk and Controls, and AI Benefits Tracking sheets, and support classification of implementation status and validation of Jira AI labeling Client Engagement Build working-level relationships with DPS pillar and function stakeholders, technology teams, and project sponsors; establish credibility as a reliable, knowledgeable AI advisory resource throughout the engagement Communicate findings clearly and accurately to client counterparts; begin developing the ability to present findings to project sponsors and working-group leadership Contribute to client status reporting, meeting facilitation, and action item tracking under the direction of the engagement lead Pursuit & Practice Support Support pre-sales and pursuit activities: contribute to SOW scoping, effort estimation, and proposal content for AI and automation advisory engagements under the direction of the Lead Consultant or Senior Manager Contribute to practice development through reusable delivery assets, AI opportunity assessment templates, use-case catalogues, and technical write-ups Begin developing commercial awareness: understand engagement economics, utilization expectations, and how delivery quality connects to client satisfaction and account growth Growth & Development Actively build depth across AI/automation domains, agentic architectures, and data protection frameworks through project work, certifications, and self-directed learning Seek and apply feedback from Lead Consultants and Senior Managers; demonstrate consistent growth in delivery independence, communication quality, and domain breadth Begin supporting and coaching more junior colleagues on technical tasks and WWT delivery standards QualificationsRequired 4 8 years of experience in AI/automation strategy, technology consulting, or process engineering with a clear focus on AI-enabled efficiency, agentic solutions, or workflow automation; experience in cybersecurity, data protection, or regulated enterprise environments strongly preferred Hands-on experience across AI advisory domains and platforms, including one or more of: AI Opportunity Assessment current-state process/workflow discovery, use-case identification, feasibility and control-readiness assessment, prioritization frameworks, and business case development Agent & Automation Design enterprise agent and productivity platforms (M365 Copilot, Copilot Studio, Agent Builder, Power Automate AI, Power Citizen), developer coding assistants (GitHub Copilot, Claude Code, Amp), and orchestration/human -in-the-loop design AI Governance & Controls responsible AI principles, model and agent lifecycle controls, risk and controls tracking, data sensitivity classification, and approval/audit alignment Data Protection & Cybersecurity Domain exposure to cryptography and secrets management, data leakage prevention (DLP), data asset protection/DSAR workflows, or security policy and architecture, particularly within regulated or financial services environments Initiative Tracking & Reporting Platforms experience with workbook- or Jira-based initiative tracking, KPI/benefits tracking, and executive dashboard reporting Working knowledge of AI and data protection frameworks: responsible/trustworthy AI principles, NIST AI RMF, enterprise SDLC and engineering standards, and data protection concepts spanning cryptography, secrets management, DLP, and data asset protection Understanding of core AI advisory concepts: AI category taxonomies (Automate, Assist, Augment, Generate, Analyze), lifecycle stages (Idea/Concept through Deployed/Scaled), human-in-the-loop design, feasibility vs. desirability vs. viability, and control readiness in regulated environments Demonstrated consulting delivery competencies, including: Structured discovery: ability to conduct current-state discovery interviews, gather documentation and workbook/Jira evidence, manage information collection across pillars and functions, and synthesize findings into clear, structured outputs Opportunity and gap analysis: experience assessing operating-model maturity against AI adoption criteria, documenting opportunity and control gaps, and prioritizing findings by business impact and feasibility Technical communication: ability to translate AI opportunity and data protection findings into clear written deliverables and verbal summaries for technical and working-level client audiences Workshop facilitation: participate in and contribute to discovery sessions, opportunity-identification workshops, and validation sessions; begin developing the ability to facilitate independently Deliverable quality: consistent track record of producing accurate, well-structured client deliverables assessment packs, use-case catalogues, workbook updates, and roadmap inputs on time and to standard Engagement collaboration: work effectively within project teams; communicate status, risks, and issues proactively to the engagement lead; adapt to shifting priorities and client needs Preferred Bachelor's degree in Computer Science, Information Security, Data Science, Business, or a related field Certifications demonstrating AI, automation, or security knowledge: Microsoft Certified: Copilot or related AI credentials, CISSP, CISM, CISA, PMP, or equivalent Experience in enterprise environments across financial services, healthcare, or other regulated sectors particularly where AI adoption intersects with cybersecurity, data protection, or regulatory scrutiny Prior consulting experience at a professional services firm, systems integrator, or equivalent client-facing advisory role Familiarity with pre-sales processes: SOW development, effort estimation, or proposal support for AI/automation advisory engagements Key Competencies AI/automation domain depth and hands-on opportunity assessment execution Delivery quality and individual accountability Clear technical communication written and verbal Collaborative team contributor with a growth orientation Success in this role means executing AI efficiency assessment deliverables with high quality and growing independence, building credibility with client teams through consistent performance, expanding domain depth across AI advisory and data protection, and contributing to a practice that clients trust and return to while building toward the skills and experience required to step into a Lead Consultant role.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Platform, including some UiPath understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Must have a minimum of FOUR (4) years of Microsoft Power Platform or Dynamics 365 CRM development experience Selected Candidate must be able to commute onsite to the client as needed US Citizenship is contractually required Must have a Bachelor's degree (4yr college degree) Hands-on experience with SharePoint 2013 or newer to include both on-premise and SharePoint Online, SharePoint Designer to include creating custom workflow solutions, and PowerApps / Power Automate (M365 Suite of Products) Experience in designing complex common data models Understanding of RPA development lifecycle, including process and object creation. Experience developing with UiPath. Familiarity with RPA Control Room, queue management, and scheduling. Ability to follow RPA best practices and coding standards under supervision. Intermediate to advanced knowledge of relational database concepts Experience in using OOTB connectors for Power Apps and Power Automate Experience in design and development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience customizing SharePoint lists and disparate systems with PowerApps Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances. Prior experience working in a non- governmental organization (NGO) Hands-on experience with Power Apps and Power Platform technical solutions Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired Experience with RPA tools like UiPath BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. 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