VMware Engineer

Job Title- Senior VMware Infrastructure Engineer Position Overview This role offers the opportunity to work on challenging enterprise infrastructure initiatives centered on VMware environments, server infrastructure, monitoring, security, and disaster recovery/failover support. The engineer will contribute to the design, implementation, maintenance, troubleshooting, and optimization of VMware solutions while collaborating with application, infrastructure, and IT teams. The position requires an experienced VMware professional who can work independently, provide technical guidance, develop solutions to complex infrastructure issues, and contribute to the stability and integrity of server services. What You'll Do Design, implement, support, and maintain agency VMware solutions. Work with application and infrastructure groups to understand requirements and develop appropriate solutions. Produce design documentation covering final deployment details and support procedures as needed. Monitor system infrastructure and security. Assist with disaster recovery and failover scenarios. Troubleshoot and recommend technical solutions. Develop workaround solutions as appropriate. Perform equipment and software upgrades. Install, configure, test, monitor, and maintain system and application hardware and software. Diagnose and resolve hardware and software issues and escalate complex issues to other groups or vendors as appropriate. Support the stability, integrity, and optimization of server infrastructure through monitoring, maintenance, support, and optimization. Perform capacity planning based on technical analysis and research. Maintain familiarity with current computer and network products. Adhere to information security guidelines and promote information security awareness. Collaborate with peers and management to resolve client issues and improve team effectiveness. Prioritize and manage issues of varying severity within accepted service levels. Maintain appropriate Helpdesk information and provide timely status updates to clients and appropriate team members. Manage multiple tasks and activities concurrently while providing periodic status updates to key stakeholders. Provide feedback regarding product issues, enhancements, and new features. Perform other duties and special projects as assigned. Required Qualifications 13+ years of experience in IT. 3+ years of State Government experience. VMware Certified Professional (VCP) certification required, OR 5+ years of equivalent experience in VMware. 8+ years of experience with enterprise environments with known issues on both the SAN and VMware front. 8+ years of experience with VMware ESX administration. Experience with capacity planning based on technical analysis and research. Bachelor's degree in information technology systems, computer science, or a related field. Strong interpersonal, written, and oral communication skills. Strong customer service skills. Ability to effectively prioritize tasks in a high-pressure environment. Highly self-motivated, team-oriented, and attentive to detail. Preferred Qualifications Experience in a NIST, PCI, or Pub 1075 environment. Experience with PowerShell. Experience with Change Management. Hands-on technical knowledge of network and server operating systems. Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP. Advanced knowledge of Windows Server 2012, 2016, and 2019. Required Skills VMware ESX Administration Enterprise VMware Environments SAN Environments VMware Infrastructure Design and Implementation VMware Troubleshooting and Support Capacity Planning Enterprise Server Infrastructure System Monitoring and Maintenance Disaster Recovery / Failover Support Technical Documentation What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.