Provides day-to-day administration, break-fix support, and security maintenance for physical and virtual servers, systems, and applications. Works with senior administrators and technical teams to resolve infrastructure issues, protect systems, and support technology deployments.
Responsibilities
- Provide administrative, break-fix, and technical support for security infrastructure, servers, systems, and applications.
- Configure, patch, and maintain physical and virtual machines to protect them from unauthorized access.
- Collaborate with clients, vendors, senior administrators, and technical staff to resolve complex technical and security issues.
- Provide systems administration support for relational back-end systems and help coordinate between the back-end team and Help Desk.
- Document technical processes and provide training as needed.
- Participate in cross-functional resolution of system events and permanent problem resolution.
Required Skills
- Server administration
- Physical and virtual machine maintenance
- Operating system technologies
- Network technologies
- Infrastructure security
- Firewall configuration
- Antivirus software administration
- Patch management
- Endpoint integrity scanning
- Relational database back-end support